V eye P eyecare
Dr. Robert Gertz
630
Reviews
Dr Gertz and staff are always friendly and extremely professional 👏 👌
Jan 27, 2023
As always Urbana, MD is lucky to have Dr. Hertz and office staff in our community. It is always a pleasure seeing them. The staff is very friendly, knowledgeable, and professional. I would recommend them to everyone without hesitation.
Jan 27, 2023
I love this place. I’ve been a customer for 9 years. Dr Gertz and the entire staff especially my guy from the original Gaithersburg location is the best!
Jan 23, 2023
Excellent customer service provided by each employee!!! My husband and I are thankful for the experience.
Jan 21, 2023
Always professional and caring.
Jan 15, 2023
The staff were very courteous and efficient. Love Dr.Gertz. He is very knowledgeable and thorough in his examination. He explained everything in detail to me. The tests provided were awesome. Felt very comfortable in the office.
Dec 31, 2022
The front staff seemed to be busy and were only interested in up-selling product while i had to clarify that i wanted to only use the benefit covered by insurance. They were then focused on other customers, so i decided to have my exam completed and not purchase any glasses with the office. I took my prescription to my previous provider. I also took the step to ask my daughter to cancel her appointment and go back to our previous provided and rather wait for an appointment than take an earlier appointment with your office. I hope this feedback may action an improvement plan on front of office team, or you can choose to disregard and may lose business gradually to be forced into building a better front of office service. Good luck on your choice.
Dec 31, 2022
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Dr Raja is thorough and very personable, and the staff is welcoming and knowledgeable
Dec 31, 2022
Great visit, very thorough and efficient.
Dec 31, 2022
Professional and friendly staff, I was seen shortly after I arrived, the doctor was thorough.
Dec 15, 2022
Absolutely wonderful experience. The entire staff were professional and courteous. Will recommend this place to everyone.
Dec 15, 2022
I was late and they still accomodated me and take care of me really. That Amanda...she is the BomB!!
Dec 15, 2022
Very professional group. Took very great care of me. You will be in great hands. :-)
Dec 15, 2022
Very good service and were very friendly and welcome. We were seen on time
Dec 10, 2022
Dr Gertz was professional and informative. He helped me understand what I was experiencing.
Dec 7, 2022
Never really liked going to an eye doctor but my visit with V eye P was awesome the kindness and friendliness of the staff was Outstanding. I felt very comfortable and that's great for me everything was explained to me so I could understand each step of my appointment. Looking forward to my next visit 😊
Oct 15, 2022
Always get great care at V.eye.P
Oct 14, 2022
great group of people, very friendly and helpful!
Sep 16, 2022
I had an emergency and they got me in for an appointment within a half hour. I truly appreciate the quality care and excellent customer service. Thank you.
Sep 15, 2022
Excellent “””””””””””””””””””””””””
Sep 12, 2022
From the moment I walked in until the time I departed I felt like I was important. I was greeted personally by Dr. Gertz who directed me to the login terminal and also made sure I was comfortable in using it. After testing was done I was given a clear and concise description of my issues and what needed to be done to correct. Staff were very cordial and attentive. Danny, my advisor went over and above to assist me and had the patience to listen to me ramble. Kudos Danny. Will be setting an appointment up for my wife very shortly. Job well done VeyeP.
Sep 10, 2022
Love the doctor and staff!!! My 10 Year old moved on to contacts. I didn’t make Him any promises, was afraid they would say to young. But no, they worked with him for an entire hour so he could learn to put them in an out of his eyes. Amazing!!!
Aug 30, 2022
Dr Gertz & staff are excellent I would recommend to all! Always the best!!!
Aug 24, 2022
Myself and my children found Dr. Gertz to candid and full of details about what my son needed. He took his time during the exam and made all of us feel very comfortable with him. As a parent he took away all of the concerns that a parent and or patient might have. To put simply he was Awsome. Thanks for letting me share this information.
Aug 22, 2022
Staff is always bright and cheerful. Dr Getz explains everything to you as he goes along with the exam. Very helpful. Glass selection is great.
Aug 21, 2022
Awesome doctor and staff. They really care about the patient! Excellent customer service.
Aug 8, 2022
Great location, Kind staff. Felt right at home. Would highly recommend.
Aug 5, 2022
Thank you for an informative, quick eye exam!
Aug 1, 2022
Always a great experience: Professional, helpful and knowledgeable staff: Doctors are top notch, caring and explain everything in detail. Beautiful inventory: The store is very clean and well lit. ⭐️⭐️⭐️⭐️⭐️
Jul 29, 2022
If you're looking for the best in town, look no further. Dr Gertz has gone the extra mile for my family. He is very thorough and cares deeply for his patients. Dr Gertz has a way of explaining things so that regular people can easily understand. The front desk staff is friendly and helpful.
Jul 15, 2022
Hi, Staff is very friendly and efficient specially Dr took care of my problem, explained everything in detail. I’m satisfied with their service
Jul 15, 2022
I’ve been a patient since moving to this area. The doctors are knowledgeable, personable, thoughtful with their assessments and take great care in sharing objective data in a meaningful way. My family feels cared for and we trust that our best interest and eye health is first.
Jul 13, 2022
Love the staff at V Eye P in Urbana, always a pleasant experience.
Jul 11, 2022
This was my first time here and honestly enjoyed the friendly service and the staffs were very appreciative with other customers. Highly recommend 🙌🏼🫶🏼
Jul 9, 2022
Dr Gertz is excellent! The staff very professional and assist you with every need ! I will continue to see all at new location !!!!
Jul 4, 2022
Excellent service and staff. Everyone is knowledgeable, professional and friendly.
Jul 4, 2022
Dr. Gertz is very thorough and explains everything very well. The staff are so friendly and helpful.
Jul 4, 2022
I heard a lot of great things about E.eyeP. in Urbana from Dr. Gertz to the full staff. So glad my daughter and I went to see for ourselves and they did not disappoint! The entire staff is very friendly, honest and knowledgable. Would highly recommend!!
Jul 2, 2022
Very nice and knowledgable. Would highly recommend!!
Jul 2, 2022
Wonderful care as always. I do suppose though, that since some of the employees had been in close contact with a covid affected person, we should have all been wearing masks. We will be testing urselves...no symptoms.
Jun 13, 2022
Extremely professional and friendly crew.
Jun 10, 2022
Excellent care - Dr. Hertz was very attentive and provided proper explanation and support before, during, and after eye test. The staff were equally very professional and helpful.
Jun 6, 2022
Very nice people that care about you deeply! They prioritize your eye health and make sure everything is looking good rather than try to sell you glasses that you don't need. If you do need glasses, they have a wide selection to choose from and always let you know what looks good on you!
May 31, 2022
Dr. Gertz was honest with me and did not try to sell me something that may not have been right for me. He instead refered me to a specialist for my unique situation, He and his staff were courteous and friendly. I have used his services in the past and was highly satisfied.
May 31, 2022
I was provided excellent and highly professional service by Dr Gertz at his Clarksburg office for my eyeglass prescription. The staff were equally good in their courteous approach. My husband and I booked our appointments very easily and we were able to enter our medical histories on a laptop in a few minutes. The center also has a wide range of frames and facility to make glasses. It is great that we have this center right in Clarksburg!
May 28, 2022
Dr. Gertz and the staff are so very professional and knowledgeable. From the eye exam being perfect to the picking out and measuring the glasses is perfect. You and your staff know exactly what your patients need. Once the glasses come in they are perfect. I cannot thank you and your staff enough. You all know how to do it right. If you want a great eye doctor and staff there that knows what you should be wearing as eye glasses, you need to go to V.O.P. Eyewear. The quality of their eyeglasses are outstanding. Everything is done right the first time. Thank you for caring about your patients.
May 24, 2022
Dr Gertz gave the best experience I’ve ever had at an eye doctor. Thorough and expert disclosures. Glad we met. The team at V EYE P are wonderful too. I’ll be back
May 18, 2022
Excellent service every time I have been in. Even saw me very short notice with an eye problem. They are very accommodating. Dr Gertz is very personable and is really interested in your eye health.
May 18, 2022
Dr. Gertz was very professional and knowledgeable. The staff was very friendly and we would highly recommend friends and family to the practice.
May 16, 2022
So thorough and always SO nice! Appreciate the service and the friendliness.
May 16, 2022
Dr. Gertz is great. His step by step explanations are very helpful. I learned some things which made me better understand the process. Thanks! The rest of the staff is also great. Very attentive and definitely appreciate the explanations regarding insurance coverages and options available!
May 12, 2022
I’m impressed with the patients the doctor has taken to make sure I can see the best that I possibly can. Everyone there is kind and courteous and loved the attention when it was time to pick glasses from there huge selection as well. I highly recommend this practice if you’re looking for a good doctor and a good experience .
May 5, 2022
Dr. Gertz and the entire V.eye.P staff are Great. Every step, procedure and finding was explained thoroughly by Gertz and the Staff. The office space, equipment and variety of frames and sunglasses are Top of the Line. An Excellent experience overall.
May 5, 2022
Staff was great. Doctor explained the exam and options in a manner I could understand.
May 4, 2022
One of the best experiences I've ever had! Would definitely recommend this place to others.
May 2, 2022
All of the staff at the Urbana location are excellent- professional, well organized and very friendly. But Dr. Gertz takes it to the next level. His patient care is top-notch, you never feel rushed, he explains the science behind your sight, and just very clearly enjoys his work- to the point where my glasses wearing 12-year-old now thinks it would be cool to be an optometrist.
Apr 25, 2022
Just had a first visit with Dr. Gertz in Urbana at V.Eye.P. He and the entire staff are absolutely amazing!!!! The camaraderie among the staff was that of a family. Dr. Gertz did all of the testing himself and was very thorough in explaining step by step what he was doing as well as the reason why. They were not pushy at all as far as trying to sell me products. It was such a great experience from start to finish. 
Apr 24, 2022
Just had a first visit with Dr. Gertz in Urbana at V.Eye.P. He and the entire staff are absolutely amazing!!!! The camaraderie among the staff was that of a family. Dr. Gertz did all of the testing himself and was very thorough in explaining step by step what he was doing as well as the reason why. They were not pushy at all as far as trying to sell me products. It was such a great experience from start to finish. 
Apr 24, 2022
Dr. Gertz is wonderful! I have been seeing him for my eye care now for 9 years, and he just keeps getting better! Very thorough and clear, and I like the retinal imaging records and peripheral vision testing.
Apr 20, 2022
I love this place! Everyone was super friendly. The doctor was very general and explained every step of the process. It sucks my insurance doesn’t really cover anything other than the eye exam because I walked out with a bill of $900 but they were very understanding and discounted a few things for me too! Great selection of eyewear especially if you’re a fan of Ray Bans. I live in Baltimore but I drive all the way to Urbana just because the service is worth it!
Apr 4, 2022
The staff was very friendly and helpful
Apr 4, 2022
very fast and clear cut service. friendly staff that educates you and helps you find what options are best for you personal situations
Mar 31, 2022
We had to find a new eye doctor as ours moved away. I selected V Eye P as it was close enough for us and it had good reviews. My youngest daughter and myself had our appt this past weekend. We had a wonderful friendly experience from all the staff there that day. They have a great selection of frames and work with our vision insurance. My other daughter and my husband have an appointment in the next couple weeks, and I am confident that they will find that they receive the same friendly atmosphere as I did.
Mar 28, 2022
Doctor and staff were very knowledgeable and professional. They all seem very accommodating and kind.
Mar 27, 2022
It was a great experience going to V. eye. P. The staff and Dr. Gertz worked together like a symphony to ensure I was taken care of from the time I arrived to the time I left. The eye exam was thorough and the results were well explained by Dr. Gertz. He was very personable and patient and entertained all my questions. The selection of frames was nice and the staff was as thorough as Dr. Gertz by ensuring I picked out the best pair for my face and personality. Thank you V.eye.P for the VIP treatment 😊.
Mar 20, 2022
Highly recommended! Very competent and friendly service!
Mar 19, 2022
The team makes check in simple, the appointment is extremely efficient and Dr Gertz is thorough and will answer any question you may have.
Mar 18, 2022
Very nice staff and knowledgeable doctors.
Mar 15, 2022
Dr. Gertz is a wonderful human being and a highly professional optometrist. I am a long time patient and I do not have any reasons to seek some else for my prescription glasses. Moreover, there is no push to buy glasses at the store - it is entirely a customer's choice - no one gives any "looks" if you choose to buy your frames elsewhere. I wholeheartedly recommend him.
Mar 10, 2022
This was my first visit to V Eye P and I have to say I was completely satisfied. The staff, in particular Rose Brown, was so friendly and helpful in choosing the right frames and completing the transaction. Dr. Gertz was very thorough with my exam and explained the changes in my sight in detail. The office was bright and clean with a wide variety of frame selection. I will gladly recommend this eye dr.
Mar 9, 2022
Doctors were attentive, thorough and more than willing to spend time answering any questions.
Mar 5, 2022
My husband and I had a great experience at VeyeP eyecare. Our prior optometrist moved out of the area about 5 years ago and we have been going to a different Optometrist every year to find one we liked. We have finally found one at VeyeP eyecare. Dr. Gertz was very professional, knowledgeable, and friendly and gave us a very through explanation of what he was seeing in our eyes during the exam. It was the best eye exam we have had in 5 years and got a lot of great information pertaining to our eye health. Rose was very patient, helpful, and listened carefully to what we were looking for and showed us some great glasses to choose from. She helped us find the perfect pair of glasses. Everyone at the Urbana location was friendly and helpful and we had a great experience from the eye exam to finding the perfect pair of glasses.
Mar 1, 2022
We always have great service and excellent care here
Feb 28, 2022
Staff was extremely polite and efficient. I was in and out in less than 30min. Well done all!
Feb 23, 2022
The staff at V Eye P is amazing! The front desk staff were very helpful with checking me in, having me complete required paperwork and completing one eye test. Dr. Gertz was so thorough and explained everything from the eye exam results to adjustments needed for my vision. He took his time and explained things very clearly. The lady who helped me with finding new lenses was great, as well. I am a very happy customer and will continue to see Dr. Gertz and his staff my eye visits. I would highly recommend this practice if you are looking for a new eye doctor.
Feb 23, 2022
Friendly and welcoming business with excellent service.
Feb 23, 2022
Unlike the ordinary eye/vision centers, this is a genuinely friendly atmosphere. My son said to me after we left, "daddy, this feels very different; these people are very nice."
Feb 22, 2022
The entire staff was very informative and helpful. Everything from the eye exam to the purchase of glasses was explained in detail, no surprise fees. I highly recommend V. Eye. P.
Feb 20, 2022
Excellent service by Dr. Gertz and Michael!
Feb 17, 2022
Dr. Gertz provided a thorough new patient exam. He was professional, courteous, and knowledgeable.
Feb 16, 2022
Dr Gertz and his staff provide amazing service!!!! They are a local business which is important to me. Outstanding!!!!
Feb 16, 2022
Office too rushed and crowded for me. Disappointed that the doc was not wearing a mask since he was operating a medical facility.
Feb 16, 2022
As always a great experience. This office is top notch, from the front desk staff to Dr. Hertz they are always smiling, friendly, and very helpful. We are lucky to have this practice in Urbana.
Feb 11, 2022
Dr. Raja is thorough and excellent at communicating information to her patient. I left with good understanding of the issue.
Feb 7, 2022
Awesome service and good selection of eye glasses.
Feb 7, 2022
Professional, quick, no hassle
Feb 7, 2022
I called for an appointment because my eyes felt like they were on fire and they squeezed me in the same day. I learned I had pink eye and Dr. Gertz quickly addressed my concerns and prescribed the necessary eye drops which cleared things up within 2 days!
Feb 5, 2022
I had a very quick and painless visit! Everyone was very professional and kind.
Feb 3, 2022
Customer service is top notch. So glad we switched to VEyeP for our optical needs.
Jan 29, 2022
Very pleasant, cordial and professional. Thanks for the help in finding new glasses.
Jan 26, 2022
Great team - visits always smooth. Thank you!
Jan 17, 2022
As always, everyone at V.eye.P was so nice and helpful. Dr. Gertz explained everything about my vision, in terms that I could understand. And, Erick was so great at great helping me pick-out new frames, etc.
Jan 10, 2022
It was my first time at V. Eye.P and I had the best experience. Everyone was so helpful! So happy I found them!
Jan 8, 2022
Staff was friendly and explained my options. They didn’t try to push me too hard in any direction. They gave me my options and their recommendation. I would go go back.
Dec 22, 2021
It’s our family’s first time to go to V.Eye.P downtown Crown. Scheduling appointment was very smooth. Staff are accommodating and they are ready with our insurance details so we don’t have to bring up what we know about our benefits.
Dec 21, 2021
The staff were extremely helpful and thorough! I was able to get what I needed quickly and efficiently! I definitely recommend them!
Dec 21, 2021
Very helpful, knowledgeable and professional when assisting clients
Dec 21, 2021
Excellent experience, from the staff to Dr. Gertz!
Nov 26, 2021
Professional, friendly, and respectful of my time. I was taken care of and never felt rushed or pressured to make a purchase. I’ll be back with my kids next!
Nov 20, 2021
Ive been buying glasses from your shop for years (i have 3 pairs). Love the staff , their knowledge, customer excellence, and expertise. Meeting Dr Gertz finally was the missing piece! Wonderful and professional eyecare shop.
Nov 19, 2021
Everyone in Dr. Gertz’s office is welcoming, efficient, and friendly. Dr. Gertz is thorough in his explanation of everything he is doing/seeing. I highly recommend this practice to anyone who wants to feel truly cared for by a practice - that’s hard to find these days.
Nov 10, 2021
Dr. Gertz did a great job in explaining my eye conditions in a way that was easy to understand. There was hardly any wait and very nice staff.
Nov 8, 2021
Professional, polite, and provided top notch priority service.
Nov 1, 2021
I came to this place because I was told they took my insurance. The exam went great and was smooth sailing, someone at the desk was prompt to call my insurance to get my vsp number. I knew from my plan it included an eye exam, but I was unaware that contacts were elective, so I ended up paying for the exam out of pocket anyways. When I was done with everything and about to check out, none of that was explained to me. It felt like they were aware of this discrepancy all along. Not to mention throughout the whole exam and wel after I was being pushed by every sales team member and the doctor to buy a pair of glasses. I felt like I walked into a used car lot with hyper active car salesman. I know times are tough, but when I say no thank you, I mean it.
Oct 29, 2021
Very good for customer service. The doctor have full attention for our complain our eyes. Very convenience place. Thank you.
Oct 29, 2021
Very friendly staff and great eye doctor
Oct 28, 2021
Dr. gertz is extremely well educated and provided wonderful services! Everyone at VeyeP is so nice and they always look to provide you with the best deals and prices.
Oct 26, 2021
Great office! Person who answered the phone to help me set up the office was polite and helpful. I showed up to my appointment on time and I was seen promptly. Nice and clean office. Doctor was friendly and explained everything in details. Nice and smooth appointment.
Oct 22, 2021
I always receive fast, cheerful and competent care at V Eye P with Dr. Gertz and his staff. Highly recommend!
Oct 19, 2021
We are new to the area, the practice was recommended by my retina specialist. It was a great experience. Dr. Gertz was very nice, took his time with the exam and explained everything clearly. The front desk staff and person who assisted with finding me the best frames and reviewed all pricing were wonderful. Highly recommend!
Oct 11, 2021
Wonderful service extremely personal attention. Went over all my options for contacts leaving me ready to try them.
Oct 7, 2021
Great office, staff and doctors. Great selection of the glasses in all price ranges.
Oct 4, 2021
5 starts. Muy Buena atencion, Me gusta la forma como hacen los examines, La Doctora muy excellent gracias.
Sep 30, 2021
Hi, I am very happy to get now the perfect glaces which help me to see more better.That was very helpful moment with you. Thanks.
Sep 30, 2021
Very friendly and professional staff
Sep 27, 2021
Dr. Robert is kind and experienced. He is very patient to the customers and offers many options for me to consider.
Sep 23, 2021
The entrie staff was polite, knowledgeable and helpful!
Sep 20, 2021
i am happy with the service you associates and the information i got thank you
Aug 27, 2021
My visit with your office was awesome!!!! The girl at the front desk was so friendly and helpful (sorry I did not get her name) My new Eye Doctor was fantastic. She was exceptional at explaining things to me above all so friendly. I will recommend your office to all my family and friends.
Aug 27, 2021
This was our first visit to this practice. I was extremely pleased with the doctor, he took the time to explain to my nine-year-old everything that was going on with his eyes and why it was happening. He explained what he was going to see with his new glasses and how great it would be. They worked with us to give us the best deal possible for the eyeglasses. I typically go to another eye doctor but I’m going to switch to them after seeing how great they were with my son.
Aug 25, 2021
Great service, friendly people
Aug 25, 2021
I was highly impressed with services in a timely manner. Also,your staff is very friendly.
Aug 25, 2021
Very kid friendly, patient, explains findings clearly, explains options, explains next steps. The glasses selection is decent, and the staff helping with fitting and check out are proficient and amicable.
Aug 11, 2021
Dr. Gertz and his staff are amazing. Dr. Gertz provides a very thorough exam and explains everything very well. His staff are friendly and always there to help.
Aug 10, 2021
Everyone was extremely nice and helpful. It was a seamless process from start to finish.
Aug 7, 2021
Ease of appointment, efficiency of staff AND thank you Dr. Raja for your great care and help in navigating next steps!
Aug 7, 2021
Dr. Gertz does such a great job explaining during his exams and answered all my questions in lay terms. I’ve had many exams over the years and he is by far the best.
Aug 6, 2021
Every time I come to V.eye.P I am surprised anew by the bright positivity and impeccable service of everyone on staff. I should not be surprised by now, but it's just that you don't find such comprehensive customer care anywhere these days...Everyone, from the doctor to the frames specialist to the receptionist, is so knowledgeable and eager to help. I wish I didn't have to wear glasses, but even so, I have come to look forward to my interactions with the V.eye.P team. Keep up the amazing work, you guys are awesome!
Aug 6, 2021
They were so welcoming and friendly as soon as I entered. The doctor was pleasant, knowledgeable and was able to answer all my questions. The staff went above and beyond to help me choose my frames and explain my insurance benefits.
Aug 5, 2021
Dr. Gertz and the whole staff are so personable and helpful!!!
Aug 5, 2021
Great service, great doctor! I was looking for a good optometrist and it’s finally found. I have never had so many explanations about my vision. The entire staff was very nice and knowledgeable.
Aug 2, 2021
My daughter wasn’t actually able to have her eye exam done because she was scheduled with a doctor that couldn’t perform the exam on a child of her age. She was seen there last year, her information is in her records, I told the receptionist who made the appointment for my 3 kids that I was making appointments for my 3 kids who had been there last year. We had to reschedule so that she can be scheduled with the right doctor. It’s frustrating to have had my husband take time off of work to help wrangle our 4 kids there only to be told one of them couldn’t been seen because they put her with the wrong doctor. It was an honest mistake, but highly inconvenient and avoidable.
Aug 1, 2021
Easy to get in, very experienced, knowledgeable and professional doctors and staff. Took the time to answer all of my questions.
Jul 29, 2021
I appreciate the attention received, both by the doctor and eye wear specialist.
Jul 28, 2021
Great experience with Dr Gertz and Mike going the extra mile to repair my glasses that I purchased from another retailer! Will definitely keep coming back
Jul 23, 2021
Both Dr. Gertz and Mike, the Optician, are skilled pros. Both are very pleasant and efficient.
Jul 22, 2021
Friendly and knowledgeable staff.
Jul 19, 2021
Dr. Gertz and entire staff is top notch. Always a great experience all around.
Jul 17, 2021
Excellent, caring services! The staff was extremely efficient and professional. I was referred to this office by my neighbor who is a regular client/patient.
Jul 17, 2021
We were provided excellent customer service. All responses were prompt and professional. Helpful in answering questions as well as helping in finding the best glasses for my husband. We really appreciate you taking the time out to make our experience with VIP eye enjoyable. Daniel is truly a gem! We look forward to seeing you again in the future
Jul 16, 2021
Great customer service, accommodating and helpful.
Jul 14, 2021
Staff was professional and extremely attentive. Dr. was pleasant and informative during exam. Wide variety of glasses available. Very affordable, bought two pairs.
Jul 6, 2021
I had my 2 year eye exam and Dr. Raja explained everything thoroughly as she guided me through all the test and results. Her demeanor was very pleasant and advantageous.
Jul 6, 2021
Excellent service and care. The only eye care office I will go to.
Jul 3, 2021
Excellence in all areas! Dr. Gertz as well as the entire staff are professional, thorough, and extremely helpful!
Jul 1, 2021
Staff was incredibly friendly, helping and informitive.
Jun 25, 2021
Staff is prompt and courteous and the eye doctor is informative and takes just the right amount of time explaining what's happening. I also saw them take a walk in - which was great.
Jun 18, 2021
Fabulous visit! It was first time! The doctor and person helping me my glasses were both INCREDIBLE!!!! They were knowledgeable and explained everything thoroughly!!! I highly recommend!!!!
Jun 5, 2021
My first visit.... I had my very first visit and found all the staff to be helpful and attentive. Dr. was fabulous and openly discussed all my options. I highly recommend.
Jun 4, 2021
What a great learning experience. Everyone was welcoming, patient and verbally walked me through the entire exam/fitting. I would definitely recommend to anyone needing vision care V.eye.P.eyecare 👍🏾🎈
Jun 1, 2021
I had discomfort, and from the (never advised) google search of symptoms, I wanted to get my eye looked at before the holiday weekend started. The staff were able to offer a spot if I didn't mind waiting when I got there. Everyone on staff was great with greeting me, and taking a moment to chat while I waited. Dr. Gertz saw me quickly, and listened to my concerns. I walked out with reassurance I'd made the right decision to check, and not have it get worse over the weekend. V eye P eyecare rocks!
May 31, 2021
Absolutely loved my experience at V.eye.P Eyecare. They were very personable and friendly, yet also professional and explained all of my options regarding my exam, lens, and frames. I will be using them from now on. They also had amazing incentives for people without vision insurance. Reasonable prices, great service, and friendly faces. You can’t beat that.
May 28, 2021
Dr. Gertz is competent and professional and provides a high level of care.
May 28, 2021
V.eye.P is excellent! They were nice and friendly when. I walked in, greeted me promptly, and took me back for my appointment after just a minute or two. Dr. Gertz explained everything he was doing as we went through the exam. He was friendly and efficient. The staff helped me choose frames that worked for my face shape and budget!
May 28, 2021
As always very pleasant and satisfying visit. Dr. Gertz provided information and teaching regarding my present visual status and assisted in a referral for future optical need.
May 27, 2021
This was my first visit to V.Eye.P. I was pleased at how efficient the employees were, not to mention kind, courteous, and knowledgeable. Dr. Gertz informed me of all my options and explained each process thoroughly. I look forward to this being my go to eye care store.
May 26, 2021
Very professional, The office was well cleaned and organized The staff were friendly and greeted when we entered the doctor was very thorough but still quick with the appointment time. Would definitely recommend to family and friends
May 24, 2021
We always have a friendly, thorough, professional visit with Dr Gertz.
May 24, 2021
Really liked this place. First time there. Staff was really helpful and Dr. Gertz gave me a thorough exam and helpful information.
May 24, 2021
I have been using "V EYE P EYE CARE" for many years now and rate them a 5 star Eye Care profession.. Thanks to the staff and Dr. Gertz.. Pete T
May 24, 2021
Hands down the best eye doctor and staff in the area. Everyone is friendly and accommodating. Dr. Hertz takes his time to explain things. I can’t say enough good things about this practice.
May 21, 2021
Dr Kim is great. I wanted to avoid getting bifocals as I am transitioning my eyes changing like most people in my 40s. She helped me get a balanced prescription that helped me avoid bifocals for the present time.
May 19, 2021
Very knowledgeable, helpful and courteous. Had a thorough eye exam, a prescription filled, with test contacts to try within about 30 minutes.
May 17, 2021
The eye doctor was extremely comforting and pleasant. I forgot her name but she is the best.
May 10, 2021
Very friendly staff. Dr. Raja is awesome and knowledgeable. Answered all my questons.
May 3, 2021
Super easy, efficient and professional!
Apr 26, 2021
Awesome staff, simple and easy process.
Apr 21, 2021
Excellent customer service, care and attention!
Apr 21, 2021
This had to be the best vision appointment I've ever had. The response I got to my online request for an appoint, was quick and efficient. When I walked in, I was greeted/acknowledged immediately. After filling out my personal information, I was taken back quickly and given personal attention throughout the rest of the process. I am very pleased!
Apr 17, 2021
As always the staff and Dr. Gertz were top notch. We are lucky to have such a great eye team in the Villages of Urbana.
Apr 16, 2021
Fantastic experience very helpful I would recommend it to everybody I know no waiting appointment was done on time.
Apr 12, 2021
Dr. Gertz and the entire staff at V Eye P are the best!
Apr 12, 2021
I had my first appointment at the Urbana office, and Dr. Raja did my eye exam. The office staff were all very friendly, helpful and professional Dr.Raja was fabulous!! She listened to my concerns and questions, and explained every part of the exam. I left there having picked out new glasses, feeling like I was definitely taken well care of.
Apr 10, 2021
Dr Gertz and Ernie! I have amblyopia and I have had problems my entire life trying to find glasses that work. Dr. Gertz has been the only one to enable me to see, or should I say see clearly! And Ernie has the patience of a saint, with my constant adjustments and neurosis!!!
Apr 8, 2021
Excellent services! Great staff with an evident passion for their work!
Apr 7, 2021
My wife and I have been customers of V. eye P. from their start in business. They have always had: 1) Very friendly, knowledgeable and courteous staff. 2) Thorough comprehensive examinations. 3) Quality eyewear products. 4) The goal of making sure you are 100% satisfied with their services and products. .
Apr 5, 2021
I been customer of VOP eye already for almost 7 years and they are my favorite. Always excellent service. Very accurate diagnostics. Excellent selection of glass frames (for any budget) quality of lenses (I am using progressive)
Apr 5, 2021
March 31, 2021, before I could get out of my car while parking in front of the Gaithersburg facility, I was met with an accusatory employee, swearing that I hit her car. Upon exiting my car she continually went on a rampage. I inspected my newly car not a single nick was present, hers had older nicks, which was not due to me. I proceeded to enter for my appointment which went smoothly, without an incident, but never have I had such an awful experience in public concerning a non-incidental affair. After getting my eyes dilated I walked to the counter to inquire of a the name of the hostile employee and her supervisor. The manager refused to give me her full name, and told me I did not need it, he then tossed two cars on the counter where I was standing, which where of the owners and his. This was how my appointment at the Gaithersburg facility began which left me with an awful distasteful feeling, so much so that I have decided never to return after going there for the past three years.
Apr 2, 2021
Dr. Raja was very attentive, caring, and informative. She has excellent bedside manner, and she took her time to explain everything to me. The entire staff is very friendly and helpful. I was able to pick out and order my glasses with ease the very next day at the same store. I love this practice!
Apr 1, 2021
Dr. Kim was professional, friendly, and fast.
Mar 31, 2021
There was a mixup with my appointment but the team stepped up and managed to fit me in. That never happens, anywhere! I love VEP!
Mar 27, 2021
Dr Gertz is very professional with a great knowledge. I have been going to dr Gertz since 2012. My reading and progressive glasses are always clear to see and read, compared to doctors from other locations.
Mar 24, 2021
Dr. Gretz helped me so much when I had an eye problem and couldn’t get in to see an opthomologist for up to two weeks. He took me in right away, called an opthomolgist, and they saw me the same day.
Mar 22, 2021
I felt I received a very thorough comprehensive eye exam and they explained everything in layman's terms. It was one of the better eye exams that I have had in a long time. I would totally recommend them.
Mar 21, 2021
The staff and the Doctor were very courteous
Mar 15, 2021
Dr. Robert Gertz and his team are truly the best in the area. Every time you are going to the doctor you expect professionalism, attention, experience and availability. All these you can find at V.eye.P. My family and I have been going there for years and never been disappointed.
Mar 14, 2021
Great staff, selection and service! Truly I only came to this place because of one of the managers, Daniel, who I met years ago at a different company. Since then, any company he works for is where I go but this company has been the best so far with the friendly staff and friendly doctor as well.
Mar 12, 2021
Dr Gertz & his staff are amazing. I have been here since 2016 & found them very cooperative and caring. I recommend all the viewers and visitors to contact them for the best treatment one can expect, thank you.
Mar 11, 2021
Everything about V Eye P is wonderful! Professional, knowledgeable and helpful staff. Their inventory is beautiful and includes all price points. They provide a safe area where you can remove your mask and try on glasses-so nice!
Mar 10, 2021
My daughter and I have been using V.eye.P eye care for seven years and have always had excellent care. The staff is great and helpful.
Mar 8, 2021
Great customer service, happy with the profesional help of Dr Gertz
Mar 4, 2021
Great service friendly, confident. Great place.
Feb 20, 2021
The doctor was awesome and made my 87 year old mom feel comfortable.
Feb 19, 2021
Dr. Kim and the staff were very friendly and helpful during my visit.
Feb 18, 2021
Very nice staff and have been going there for years.
Feb 15, 2021
Kind, patient people. Just wonderful office the whole way around!
Feb 5, 2021
Great first visit. Staff works well with patients. Dr. Gertz is extremely competent and skilled with interactions with patients.
Feb 1, 2021
VIP has been a wonderful resource for me - they are responsive, enthusiastic and caring. the optometrists are expert and insightful and their vision solution was a remarkable life-changer for me!
Feb 1, 2021
Friendly and everyone was very nice
Feb 1, 2021
V.eye.P eyecare is a wonderful place!!! The eye doctor is very quick with check ups and it was honestly just less nerve-wracking and easy to go in and out. Everyone who works there is super nice and provides amazing service. No one pressures you to get glasses (even when you don't need them) like some places do. The selection of glasses is also very diverse and there is a lot to choose from. I 100% recommend this place!
Jan 22, 2021
I love this office! Dr. Gertz and all of his staff are incredible! They are very pleasant and great to work with. They are honest and don't pressure you to buy anything. They are very sincere which means alot! Thank you!
Jan 22, 2021
Loved these guys every time i've been there! They know what they are doing. The doctors are very clear about their approach to best practices and explain them clearly. Staff is nice, friendly and attentive. Really can't say enough about these guys!!!
Jan 21, 2021
Great service, quick and painless
Jan 21, 2021
The eye Dr. ( a female Dr. ) was wonderful. I was greeted when I entered the office. My appointment was prompt, not a minute to wait, Doctor was congenial and efficient. My rating for this office is a 10!
Jan 21, 2021
This was our 2nd visit and very thoughtful and complete. We were referred by our Dentist T.Gladnick and will continue to have our eye needs filled by you and your staff.
Jan 18, 2021
The staff and Dr. Raja were very understanding and helpful during my entire visit. Due to Covid and my hearing-impairment, it is difficult for me to now communicate to people through masks. But they all took the time to communicate with me via another medium. I am so appreciative and highly recommend this pace to others looking for help with eye issues and glasses.
Jan 16, 2021
Always daunting walking into a new doctor’s office. Friendly staff, punctual service, solid selection of eyewear. Highly recommend.
Jan 14, 2021
I had a wonderful experience at V Eye P. The staff was fabulous and very attentive!
Jan 11, 2021
Dr Gertz is exceptionally thorough with the exam and clear with communicating the results. He takes the time to analyze current results with the results from all previous visits to understand the trends.
Dec 27, 2020
My second request for emergency service was accepted the same day, same as before. Fast, efficient and reasonably priced. All my family goes there. Great with kids.
Dec 26, 2020
Great service by Dr. Gertz !!!!
Dec 21, 2020
I generally do not leave reviews but after my experience at V Eye P I felt inclined to do so. Dr. Raja was fantastic. Very personable and professional and I felt very comfortable with her exam. Also, the staff that assisted me with purchasing my new glasses was so sweet and helpful. I would definitely recommend and already made an appt for my son and husband.
Dec 17, 2020
I have been going to VIP for probably five or six years after I had a horrible experience somewhere else. Dr. Gertz has managed to get the perfect prescription for me every time. It is the first time I have been able to see clearly in years because I have amblyopia. I wouldn’t hesitate to use them.
Dec 16, 2020
I had a great experience here. The doctor was very friendly, professional, and engaging. I have had a relatively recent change in vision and she took time to explain my vision tests and what she was doing along the way. The staff were friendly and helpful as well.
Dec 15, 2020
My insurance changed, so I had to find a new DR. I was lucky enough to get in same day on a cancellation which was excellent because I had just snapped my old glasses in half. Dr. Gertz was patient, explained everything in detail that was going on and was super friendly. His staff was amazing and helped me find not just one, but 2 pair of eyeglasses! Definitely will return.
Dec 10, 2020
Dr Gertz always puts the patients interests first, very clearly About your current eye situation . what you would need and why. Not many doctors do that these days. Spend that extra time to make sure the patient has all the information to make the correct decision. He is very humble and makes you feel very comfortable. You would feel like you are being helped by your own family member.
Dec 9, 2020
The Dr was great and provided really clear explanations of everything. overall great experience at the eye doctor!
Dec 9, 2020
Dr. Gertz and his staff is very professional, courteous, and helpful. Our entire family has seen Dr. Gertz for the past five years and wouldn't consider seeing anyone else for our eyecare needs.
Dec 7, 2020
The best eye care place ever! Good Doctors excellent staff
Dec 7, 2020
Always professional but make you feel as if you’re old friends!
Dec 3, 2020
Dr. Gertz gives exceptional service. Mike and rest of the staff are always helpful.
Nov 27, 2020
As always they provide excellent service and high quality products. My family and I have been loyal clients for more than 10 years...
Nov 27, 2020
The staff were very kind and helpful, Dr.Gertz was perfect in detaining every process during my appointment and really helped me to understand what was going on with my eyes !
Nov 25, 2020
This was my third time bringing my daughters for an annual eye exam. The eye doctor was excellent, however the front office staff was not. I had 2 appointments for 2 children however I only received a reminder email and text for one child. I was a greeted with an accusation of being 30 minutes late and told that the doctor may not be able to see both kids. The doctor however had no problem seeing both children on under 15 minutes. The doctor was great but I will not be returning because of poor customer service from the from desk. I made it a point not to purchase glasses from them, I will be going elsewhere.
Nov 23, 2020
Great service could not be happier
Nov 18, 2020
Moved out of the area 6 years ago. Tried Lenscrafters in Winchester, Va and they were terrible, then tried My Eye Dr in Charles Town, Wv and that was even worse. So I did the 3 hour round trip to see Mike at the Gaithersburg location and it was well worth the trip. Kind, courteous, professional are just a few of the terms that come to mind.
Nov 16, 2020
He gave satisfactory and comforting diagnosis and consultations. Aahana is super happy that she doesn’t need to wear glasses right now.
Nov 13, 2020
Doctor and staff were awesome...I couldn't ask for a better group on my behalf.
Nov 13, 2020
I went in for contacts and I could not be more appreciative for the staff they have if I tried. Everyone was so patient while I tried to use contacts for the first time.
Nov 12, 2020
everyone that i dealt with was courteous and thorough,everything was explained to me in detail. It was a pleasant experience.
Nov 10, 2020
The staff was very professional and the eye exam for my daughter as well as selecting her glasses was quick. I would recommend V.eye.P.eyecare!
Nov 5, 2020
Dr Gertz explained his findings of my exam clearly which was a first in my several visits with other providers. I also felt that their prices were reasonable.
Nov 4, 2020
Great Service, Friendly Staff
Nov 2, 2020
This is my second time at V.eye.P, and they are top notch. Dr. Gertz has a great bedside manner and clearly explained what was being done and the issues with my eyes in terms that I could understand. Beyond Dr. Gertz, the opticians were extremely friendly and helpful as well Rose worked with me and clearly explained my benefits and additional costs to get what I wanted. Another optician whose name I didn't catch also helped with narrowing down which pair of glasses looked best on me. Everyone was very positive, friendly, and helpful. They also took precautions with COVID asking that any pair we try on to be left on the counter and not put back so they could disinfect.
Oct 22, 2020
Great experience. Was welcomed the minute I walked in and Kelly was very professional and helpful. Dr Bob was excellent and could not have been more patient and helpful. Highly recommend !!! Jim Steg
Oct 21, 2020
V.eye.P eyecare was incredible!! The entire staff, from the eye doctor to the receptionists to the frames fitter, were so wonderful! Everyone was very polite and happy, and they were so happy to see me. I got all my questions answered, no matter how dumb they were, and the doctor eagerly taught me about the eye and why and how things happen. His passion was evident! Everyone was smiling (behind their masks!) and chatting happily when I walked in, so the clinic environment was relaxed, friendly, welcoming, and joyful. The relationships between the employees, I think, is a huge part of what makes this office awesome! They accept Tricare, which is why I went there, and they have a 30% discount on everything they sell for Tricare patients! That was a great surprise. Their COVID precautions were what you'd expect: masks, clean/dirty pens, lots of hand sanitizer, and Dr. Gertz cleaned off the testing equipment as I watched before it was used. As a public health student, I was comfortable with the amount of risk present when visiting this office. Overall, this was one of the best healthcare entities I've ever been to and I highly highly recommend!!!
Oct 16, 2020
Dr. Raja was amazing! She explained everything in detail and truly made me feel so comfortable! Highly recommend!
Oct 5, 2020
My family and I always have a nice experience when visiting the office for our anula eye exams.
Sep 23, 2020
I always have a good experience when I visit VeyeP Urbana. Great doctors, front staff, and a nice variety of styles to choose from!
Sep 22, 2020
Dr. Gurtz has a great "bed-side" manner in which he makes sure you understand clearly what and how the eye operates. He makes sure you're comfortable with the exam(s) and he also recommends what's best for you (the client) and not what's costly. I appreciate the time he took making sure I had a great experience. I highly recommend Dr. Gurtz and his wonderful staff.
Sep 17, 2020
The service was great. The doctor was great.
Sep 12, 2020
Dr. Gertz and his staff are amazing. I wouldn’t recommend anyone else. There are very few doctors out there that can make you feel like an old family friend by the time you leave. Their office is very nice and has the most up to date technology. I always know I am going to get the best advice from them. They take as much time as needed to help you make decisions and never rush you.
Sep 11, 2020
The staff is very professional, very efficient. Dr. Raja was amazing, she answered all my questions and was very friendly. I had an amazing experience here and I would definitely recommend taking your business here.
Aug 13, 2020
Outstanding service from scheduling to check out!!
Aug 8, 2020
Everyone was helpful and cheerful. There really isn't much more for me to say.
Aug 5, 2020
My go to optical store for all my vision needs. Great frame selection, most importantly a wonderful staff. Ernie is amazing. A great asset to assisting w choices & concerns. Dr Gertz is spot on w the exam. Thumbs up. BEYOND 5 *****.
Aug 3, 2020
Great service - from check in to check out.
Aug 1, 2020
Dr. Goertz has the latest tech to inform his assessment of his patient’s glasses and vision needs. He is very thorough. His staff is competent and friendly.
Jul 23, 2020
Dr. Gertz is a highly well versed and an easy going eye care and vision specialist. He is extremely patient oriented and I find his competence exemplary.
Jul 20, 2020
I was very impressed with services received AAA+++
Jul 18, 2020
As usual, excellent service.
Jul 13, 2020
Great experience. Informative and yet fast for an eye appointment! Will be recommending for sure.
Jul 9, 2020
I will never go anywhere else. Everyone is so nice and they always have great music playing.
Jul 6, 2020
great kid friendly doctor and staff.
Jul 6, 2020
The eye exams performed at V.eye.P.eyecare are consistently the most thorough I have ever received. They focus not just on vision but on the health of your eyes. Customer service for lenses and frames is also beyond excellent. They take the time to help you understand the benefits of different types of lenses. It's obvious that they know what they're doing which builds a trust that is hard to come by these days.
Jul 3, 2020
Excellent care, very knowledgeable and kind Doctor ( I don't remember her name unfortunately) . Felt very comfortable and I got a really good eye examination.
Jul 2, 2020
Dr. Gertz and his staff are tremendously helpful and very knowledgeable. They could teach a class in customer service since they are always engaging patients and providing critical optical information. I drive 50 miles one easy to their Gaitherburg office because of their professionalism. I trust them implicitly.
Jun 29, 2020
As always the entire staff is wonderful. I really like Dr. R. She is really thorough, very knowledgeable and friendly. Rose was really helpful in helping me pick out new frames and Amanda efficient in admin/ payment stuff. Thank you all again!
Jun 27, 2020
Courteous, professional and very kind staff.
Jun 26, 2020
Dr Gertz was very thorough in explaining my eye vision changes and offering a resolution to what he thinks fit my current situation. I was very pleased. Can’t wait for my glasses to come in.
Jun 24, 2020
Dr Gertz was very thorough in explaining my eye vision changes and offering a resolution to what he thinks fit my current situation. I was very pleased. Can’t wait for my glasses to come in.
Jun 24, 2020
Staff is very friendly! I got a little lost with my GPS, so I was running about 5 min late, but the staff was very welcoming they got me in and got me out. I really appreciated that the doctor took her time to explain everything and really cared about my eye health and the best options for me. They get an A+! Thank you!
Jun 22, 2020
Very friendly welcoming by the staff The doctor was friendly as well. She explained everything step by step and took the time to address all my questions. During checkout, I was explained what my insurance covers. Great experience!
Jun 20, 2020
Very professional & knowledgable
Jun 18, 2020
I have been served by Kelly at the Urbana location and I was more than impressed by her service. She was professional and very helpful, knowledgable, and pleasant but not overly pushy. She knows her customer's needs by being observant and a good listener. I will not hesitate to recommend her to other customers for her assistance.
Jun 15, 2020
Excellent service as always!! The staff there is the best!!
Jun 14, 2020
Dr. Gertz is very professional and personable! He always explains everything in great and simple details so I fully understand everything. The staff is friendly as well. I am glad to have been referred to V eye P.
Jun 13, 2020
So glad to have you back. Wonderful exam and look forward to getting my next pair of new glasses!
Jun 12, 2020
I loved the attention, very good service and attentive.
Jun 6, 2020
Very friendly and helpful staff. Dr. Hertz was very professional and explained everything he was doing and different options for glasses.
Jun 5, 2020
From the moment I walked in, through the process.
Jun 4, 2020
Always well taken care of—great professional service!
Mar 23, 2020
First time being here, staff is excellent.
Mar 6, 2020
Dr Gertz is very thorough and makes sure his patients get exactly what they want
Feb 29, 2020
Very accommodating and patient people. Dr. Robert Gertz goes out of his way to provide all his patients a solid understanding of optometry as it relates to them in their everyday lives. Kudos to the staff at V.eye.P.eyecare.
Feb 13, 2020
I had a great experience. The doctor carefully & clearly explained my situation and options. I'm a long term distance contact wearer. I also am reaching an age where I need some reading glasses. We talked through the best solutions - finding the right contacts that are both cheaper and less flimsy. I also got a much better prescription. I was very happy with the service. For the first time in a longtime, I feel like I spoke with a doctor who behaved like a doctor rather than a salesperson. The staff was also super nice & helpful!
Feb 12, 2020
Big ups V. eye P. Professionalism at its best.
Feb 8, 2020
Dr. Gertz was very professional and thorough. I would highly recommend. He also runs on time and that is very much appreciated.
Feb 6, 2020
Very caring, thorough and attentive staff
Feb 2, 2020
Dr. Gertz and staff are wonderful!
Jan 24, 2020
Dr gertz and the staff are good at their jobs and are able to get everything done quick and efficient which is nice. However, I don’t know if this is standard or anything but when I got home I realized I got charged for a contact fitting, I don’t recall ever having to do something like this in the 7 or so years and 7 or so checkups while I’ve worn contacts. This was never explained or broken down to me just sorta snuck in to the bill. Also I haven’t got a chance to research yet but the contact lens prices from v eye p seemed overpriced compared to what I’ve paid at other practices and online.
Jan 22, 2020
Dr Gertz, Amanda, and Mike have consistently been amazing for years. Top notch service...I’ve been a patron since 2010, and I will be back next year.
Jan 17, 2020
Dr. Robert Gertz and her staff are customer-oriented team. They are very accommodating and cater with my needs.
Jan 16, 2020
My daughter has severe anxiety about anything touching her eye and the Dr was very patient and calm with her. He spoke about the steps he was taking the whole way so she would be more at ease. I am grateful for that.
Jan 16, 2020
Dr Gertz is an excellent doctor. What other eye surgeons don’t tell you or explain to you. He would exceed your expectation and go one step ahead to give you all the information. Wish all Doctors were like him.
Jan 15, 2020
Fast, efficient and thorough. Dr. Gertz and staff are very professional. Their prices are better than most. And, I must add, he was willing to see me some years back without an appointment when I had an emergency with one of my eyes when my old provider was "too busy".
Jan 2, 2020
Dr. Gertz fit me in for a same day appointment after I had a significant fall. I appreciate the time he took to explain everything in a simple straight forward manner. Thank you to you and your staff!
Dec 30, 2019
Everyone in the office was courteous and friendly. Dr. Gertz was very professional. After some testing and examination he became very concerned about a serious issue he found in my left eye. He contacted a specialist immediately and made an appointment for me for the very next morning.
Dec 29, 2019
There is no other eye place I would recommend to someone. The care from the doctors is way above 5 star. They are always so patient, caring and friendly. The doctor himself thoroughly explains what he is doing and what the eye test does. Always happy with the visits!
Dec 28, 2019
There is no question that he is a real professional. He is thorough, competent, engages all the issues, and gives you options that are reasonable. I always leave with a smile.
Dec 21, 2019
As always Dr. Gertz and the staff were kind, caring and professional.
Dec 21, 2019
This was my first visit to VeyeP. My experience went beyond my expectations. The exam was thorough, timely, and all tests were explained in detail as they were performed. Dr. Gertz was extremely personable and took the time to ensure I understood the results of my exam. Ordering my new glasses was fast and easy and my insurance options were explained. I very much appreciate that I did not feel like just another patient to rush in and out. I would definitely recommend visitinf VeyeP and Dr. Gertz.
Dec 20, 2019
Excellent service, specially very friendly with kids. Explains well.
Dec 14, 2019
A friend recommended Dr Gertz and Michael Coghill and I could not have been happier with the professional care I received from both of them. The exam was explained step by step by Dr Gertz and the really hard part of finding frames was made simple by Michael. Thanks to you both.
Dec 6, 2019
The whole team is awesome.... my family of 5 has been going here for 6-years and we love it!!!
Nov 4, 2019
Excellent service! Dr. Gertz and the entire staff are extremely professional and very knowledgeable, they treat you like family... My family and I have been loyal customers, coming for our annual eye exams for the past twelve years!
Oct 28, 2019
Dr Gertz and his staff were friendly. They got me in to see the doctor on time, I was evaluated and given several eyecare options. I was also given options (but no added pressure) to buy glasses or contacts. I’d definitely recommend!
Oct 23, 2019
As always, everyone at V.EYE.P is friendly and helpful. This is the place that diagnosed my eyesight problem correctly when 3 other places could not. Only gave four stars as I would give 5 if I had my new prescription and all I see was clear.
Oct 16, 2019
So it was my first time here for an appointment, and they were the greatest! I don’t know much about eye care and they were so helpful! Especially when it took me an hour to pick out a frame, (since I have never had to get glasses) they helped me with all the decision making and I could not be more grateful! HIGHLY recommend making this place as your primary eye doctor!
Oct 10, 2019
Dr. Gertz was exceptional. The tests that he administered really captured the correct prescription for me and provided excellent explanations also. I've worn glasses for 50 years now and this was the best eye examination to date!
Oct 2, 2019
Dr, Gertz gives the most thorough exam of anyone I have been to. The entire staff is very friendly, knowledgeable, helpful and professional!
Sep 25, 2019
Dr. Gertz and his staff are friendly and efficient. I had a slight wait, but that's what happens sometimes; some patients take longer than others. There's no pressure to make purchases and glasses/contacts come in pretty quickly.
Sep 17, 2019
Excellent service by Dr. Gertz and Mike always very nice and polite.
Sep 16, 2019
Efficient, friendly,professional
Sep 11, 2019
Great practice and experience. I would recommend Dr. Gertz and his excellent staff. I felt comfortable with speaking to the doctor and the thoroughness of the exam.
Sep 9, 2019
This was my first visit at VOP. The staff was very friendly and helpful. They went out of there way to help you. I did not have to wait very long for my appointment. I liked Dr. Gertz very much. He did not rush through my appointment and took his time to answer all of my questions. I believe in supporting the businesses in the community. I would highly recommend them.
Sep 6, 2019
Very friendly and professional service. Dr. Gertz is great with kids and explains the reasoning well.
Aug 26, 2019
Dr. Gertz, Michael and Rose couldn’t be nicer or more professional. Dr. Gertz is very pleasant and explained each step of my eye exam. (I’ve been going to his practice for 3 years now, and have no complaints about anything over this time period.). This practice is absolutely my favorite medical practice. You will not be disappointed! Rose and Michael were so very helpful in assisting me in choosing my new frames as well as the various options regarding lenses.
Aug 21, 2019
Dr. Gertz was amazing with our 5 yr old daughter! Explained everything thoroughly. He’s a great doctor I would highly recommend going to see him!
Aug 19, 2019
My daughter and I had an excellent experience with our eye exams today. Dr. Gertz did a fantastic job with both of us. The entire staff is very friendly and accommodating. Like other reviews have said, the service at V. Eye. P. is outstanding.
Aug 17, 2019
Little waiting and quality examination with Dr. Gertz explaining the process and outcomes thoroughly.
Aug 14, 2019
Very informative and easy examination.
Aug 14, 2019
Dr. Gertz and the staff are always very pleasant and professional. Dr. Gertz does excellent work with my difficult vision prescription for contacts. Another optician refused to even try to fit me with contacts. Dr. Gertz takes the time needed to find exactly the right lense combination; my vision with contacts is excellent.
Aug 12, 2019
Great bedside manners! Love that dr hertz took the time to explain everything in depth.
Aug 8, 2019
We were a family of four and our appointments went very smoothly and within a timely. During the exam process information was explained thoroughly to each family member. The eye glass selection process went really well. Dr.Gertz was really helpful with assisting each family member on selecting the perfect pair of frames that worked well on our face. Everyone was so friendly and went above and beyond with providing excellent customer service. We were new to the area and I am so glad we decided to do business with them. I would recommend them for your next eye exam and new pair of eyeglasses.
Aug 5, 2019
Always very plesant and courtious.
Aug 5, 2019
Friendly and helpful staff
Jul 29, 2019
Had a contact follow-up appointment and it went well. We tweaked the prescription slightly and I think we found a winner.
Jul 22, 2019
Very courteous and professional service. The staff helped me work through insurance issues and testing issues. So thoughtful and kind.
Jul 22, 2019
Professional service and great,convenient location. Dr. Gertz is great at explaining things to both myself and my children. He speaks in a way that anyone can understand, which is nice. I like that the equipment for the additional eye exams is user friendly.
Jul 22, 2019
Excellent! From the moment I arrived, I was welcomed with a smile and the staff walked me through what needs to be done before I see the doctor. The staff was fantastic and friendly. Dr. Gertz was excellent. He explained what he is doing at every step and answered all my questions in details.
Jul 3, 2019
Superb patient service from appointment scheduling through diagnostics, exam, and check out. Dr Gertz and staff are professional and efficient. Highly recommend V.eye.P.Optical!
Jun 29, 2019
V.eye.P. Eyecare is fantastic! The office staff is friendly and efficient. They have an online check-in process so you don't have to fill out paperwork by hand. They have all of the latest testing equipment (at least as far as I know). The doctors are personable, on time, and will answer all of your questions (and I always have questions!). And I absolutely love Michael who has always helped me pick out the best frames and gives you great advice on all of the options! I would recommend them 100%! .
Jun 29, 2019
Fabulous experience as always!
Jun 17, 2019
Very professional and super nice staff.
Jun 12, 2019
Dr. Gertz, it was so professional and courteous. I felt the connection and appreciation for my eye care. I highly recommend to use his expert advice, and his staff is caring and prompt to help you with any questions or concerns.
May 30, 2019
I don't know what prospective eye-doctor-choosers are looking for in an eye doctor place, but the whole experience was smooth and painless. Friendly staff, quick visit, no problems of note. If you're looking at reviews to figure out whether there's any big red flags and maybe you should try a different place, then hey, no worries, this place is fine as far as I know.
May 18, 2019
Great service! Dr Gertz explained everything to me. Easy process all around and everyone was kind and helpful
May 11, 2019
Dr. Gertz was very thorough and professional. I would highly recommend his services. The staff was also very professional, I felt very well taken care of.
May 8, 2019
Prompt service. Courteous and professional staff. It was a very good experience. Highly recommended.
Apr 22, 2019
Great office! It was wonderful to have a Dr take the time to walk through my options and fully explain everything. I’ve spent the last two years looking for an eye Dr that wouldn’t just push me into any old contacts and would take the time to explore my options and find what works best for me. I found that in Dr Gertz. My whole family will be switching to this practice.
Apr 11, 2019
Dr. Hertz solved a very painful eye issue due to an allergic reaction.
Apr 10, 2019
Recently had an appointment, and Dr. Gertz is great! Everything during my eye exam, was explained clearly & precisely, in helping me better understand the results. The staff was friendly, and the entire experience was top notch customer service, from the moment I walked in the door. The selection of eye glasses are excellent too!
Apr 8, 2019
Wonderful experience. Dr Gertz explains everything in detail.My contact lens fits comfortably. The staff are friendly and very knowledgeable about my insurance coverage. Thank you so much!
Apr 8, 2019
Always great service. I wouldn't want to go anywhere else--great service and glasses.
Apr 8, 2019
Dr. Gertz and staff were terrific in my last visit for eye exam, as usual. I'm always impressed with their knowledge and attention to detail when explaining my test results. They took great care of me.
Apr 7, 2019
My spouse and I were surprised that Dr. Gertz was so detail oriented and caring all within the short amount of time we were there. We both felt that he was genuinely kind, cared about making sure we had the right prescription (great reflective listening skills), and lastly I was able to get a prescription/fitted for contacts without having to pay extra! The location has free parking too:) It’s a fun place to walk around after your appointment.
Apr 1, 2019
No change in my vision - good news to me!
Mar 28, 2019
I visited Saturday afternoon with my 3 yr old who had developed a fairly obvious case of pink eye over the previous night. We were immediately welcomed and although the appt schedule was fairly tight that afternoon, the doctor was able to squeeze us in. We were in and out in less than 30 mins with a prescription for eye drops. I'm happy to report that she was doing great after 24 hours and almost fully cleared up Monday morning. Thanks V.eye.P!
Mar 25, 2019
Service was excellent, everythgin was explained so that i could very easily understand waht needed to be done.
Mar 6, 2019
Dr. Gertz did a great job addressing my concerns regarding contact fitting and offering a second trial set. Thanks.
Mar 5, 2019
The doctor is always exceptional he is very attentive and thorough. He really knows how to work his magic as a doctor with happy energetic kids. My son and daughter felt welcomed and accepted and not like most offices where they become a neusance just for being kids. I also always love his front desk staff, the men who run it are always so accommodating and beyond their job description. I recommend this eye doctor to everybody I know! So far 3 referrals have reported to me they’re happy too!
Mar 4, 2019
I'm very happy with Dr. Gertz and his staff. They are all very nice and helpful, happy to answer any questions. I have already recommended them to a co-worker.
Feb 23, 2019
Awesome experience! Quick, easy, very informative and very reasonably priced!
Feb 23, 2019
prompt and gave good explanation.
Feb 17, 2019
Each staff member was truly nice and very knowledgeable of the entire process. I will definitely recommend to friends and family to come and see your office.
Jan 31, 2019
Excellent eye exam and practice.
Jan 27, 2019
I have been a patient for a long time, we moved away but I have no problem traveling to see Dr Gertz and everyone at VeyeP. Contacts, eye exam, designer glasses, they have it all. My eyes are a priority and I know I am in good hands.
Jan 23, 2019
The office staff is very friendly. Dr. Gertz is very professional, courteous, and extremely thorough.
Jan 23, 2019
This was my 2nd visit for an eye exam. Dr Gertz explained my situation regarding cataracts and referred me to an ophthalmologist. I was aware my eye sight had been declining but wasn't sure of the cause.
Jan 19, 2019
Dr. Gertz is a really knowledgeable and friendly doctor with a good sense of humor! He is also one of the very few doctors that I've come across, who thoroughly explain every minute detail of what they're doing, what's being checked, why is it important, how it can be prevented, treated or cured and that too in a very straightforward manner. I would definitely recommend him to any of my friends and family!
Jan 18, 2019
Doctor Gertz is an excellent eye doctor, specially with kids. He explains it well and identify any needs/action to be taken.
Jan 18, 2019
This is the first time I met with Dr. Sikander. He was very friendly, communicated very well and truly professional
Jan 18, 2019
Dr. Gertz did a great job. I like local businesses when I can find a good options. Great service, good selection of frames friendly helpful people!!
Jan 17, 2019
My young daughter was nervous for her first eye exam, but the doctor put her at ease and she left feeling proud of a job well done. Good job Doctor!
Jan 4, 2019
Myself and my family are using V.eye.p for almost since they started, very professional and friendly staff, easy appointment availability and excellent customer service. Dr. Gertz is a true professional and knowledgeable and excellent bedside manners. Optical manager Ernie Lezcano makes your visit more pleasant with his no problem attitude and his knowledge and expertise from choosing fram to lenses or other services they provide. I suggest this practice and I wish could give them more stars.
Dec 24, 2018
The staff at VEyeP care is welcoming and helpful. The Doctor keeps us engaged and provides practical reasoning/solution. Excellent service for all ages.
Dec 20, 2018
A blood vessel burst in my left eye, a very scary sight. Dr. Gertz granted me an emergency visit according to my schedule, My regular eyecare practitioner, Urbana Eye Care, wanted me to come in according to their schedule. I will be forever thankful to Dr. Gertz for his care. His office staff was also very accommodating when I arrived.
Dec 12, 2018
Fantastic service and reasonable prices.
Dec 5, 2018
Best eye doctor. Couldn’t be more happy. Staff very pleasant.
Dec 3, 2018
Very friendly, attentive and efficient staff! Dr. Gertz is very knowledgeable and shares that knowledge in a very succinct and understandable way. Loved the technology in this office that meant I didn't need to have my eyes dilated. And the end result- perfect vision.
Nov 29, 2018
We just moved here and set up an appointment to get some new prescriptions. Doctor Gertz was extremely thorough and explained every step of the process as well as options available to me. The technology they possess makes everything very painless (no more routine dilation of the pupils!). I highly recommend going to V.eye.P.
Nov 21, 2018
I really love the staff at VeyeP in Urbana. I've always had an excellent experience with the drs and front desk. This seems to be rare for a medical office these days! The doctors have always taken plenty of time to explain what they are doing and why, as well as answer any questions. I've never felt rushed or like an inconvenience. They also do not do the air puff test, they determine eye health a different way. This was very important to me and I make sure they participate with my vision insurance every year during open enrollment.
Nov 16, 2018
Very friendly, professional team.
Nov 15, 2018
The workers there were very friendly and make you feel like a valued customer. They explained every step of the way. I am very happy with the experience that I had and would recommend them to anyone.
Nov 12, 2018
The doctor talked about the problems we are experiencing and potential future issyes that might be coming up. Dr. Gertz was very knowledgeable about our issues.
Nov 7, 2018
Great staff got me in same day as my son. Said could use same frame I've had
Nov 5, 2018
From the moment I walked into their office, everyone was very friendly and helpful. Everything was explained throughout the exam. The staff was very professional. After the exam, I picked out some new frames with the help of the staff. I was pleased with their excellent service - even provided new hinge screws for my sunglasses with no additional charge. Something they didn't have to do. I highly recommend them to anyone looking for professional and quality care.
Oct 19, 2018
I was very happy with my visit.
Oct 7, 2018
This was an enjoyable appointment. It was helpful for me to decide how to proceed with my care
Oct 3, 2018
Excellent service, not only from the optometrist but also from the technicians that help me both times (first selecting the type of lenses, later choosing the frames. We have favored this shop for years (since we moved to MD), and we are very satisfied with their service and professionalism.
Sep 22, 2018
Dr. Gertz was great! He explained everything he was doing throughout my exam and took his time. Great care and great staff! I would definitely recommend him to everyone.
Sep 7, 2018
Dr. Gertz is Amazing. Always so thorough
Aug 25, 2018
Best eye dr experience I ever had !!
Aug 24, 2018
As always, professional front desk greet with a hello an a smile. When figuring out my insurance, they kept trying till we got it right. And of Cours the Doc, well he's very patient with me. Understands my sight problems and works till we get it right.
Aug 23, 2018
The Best. Both doctors and rest of staff. Very accommodating since I did not have an appointment but had an episode with my eye requiring urgent care. They took me right in and even fit me back in later in the day again because I was still quite uncomfortable with my eye and also squeez d me back in the next morning to recheck me. Very impressed. Very thorough. My wife brags on this office all the time. Now I know why. Will definitely refer my family and friends here. Thank you again for helping me.
Aug 17, 2018
Very happy with my annual eye exam. I had a visit with Dr Kevin Iskandar last week at the Crown Rio location. He is a very thorough optometrist. He took the time to examine my eyes and look at everything with great detail. He is professional, courteous, and knowledgeable. He is also very patient in listening and answering to all of my questions. The office has excellent staff as well. Michael, the optical manager, is very friendly and helpful. He explained all of the upgrades and options for my lenses, and not pushy about any of it. I would highly recommend Dr Iskandar and this office to everyone!
Aug 3, 2018
This was my first visit to V Eye P, and I am very happy that I decided to give them a try. Dr Gertz was friendly, informative and didn't make me feel rushed. He took the time to explain all of the details of my eyesight and what he thought was best for me in regards to what type of glasses to choose. The staff out front were equally friendly and helpful. I can't remember the girl's name who helped me pick out my glasses, but she was awesome. Patient and informative... Explained all of the upgrades for my lenses, but was not pushy about any of it. All around a very positive experience.
Jul 30, 2018
All staff, including receptionist and doctor, are warm, gracious, and professional in their care. I would recommend this office to anyone. Even my husband will be changing to here for his next checkup,
Jul 20, 2018
Modern, clean office. Friendly staff. Great selection.
Jul 9, 2018
Last Friday, I went to see Dr Iskandar at their Urbana location. Their stuff members were friendly, welcoming and helpful. Dr Iskandar was very knowledgable, he took time examing my eyes, answering all my questions clearly, he was very patient and so professional. I highly recommend Dr Iskandar and V eye P eyecare.
Jul 3, 2018
I drive 1 hour from where I live because of the service I get from this V. eye. P. Staff I could easily see another eye doctor close to home but the service I receive from my Doctor and his staff at this clinic cannot be matched! I give the rating above 5 stars!
Jul 3, 2018
wonderful, friendly and respected people. They really take care of your needs and answers all your questions, they treat you as a family which is more important.
Jun 25, 2018
Very unique store worth coming to again, great staff, eye doctor was very knowledgeable, extensive frame selections. I’m very happy I paid them a visit and I plan on returning for my eye care needs.
Jun 25, 2018
I was really impressed with Dr. Gertz and his staff. I walked into the office on a Saturday, with some kind of eye infection. The office was filled but after only few minutes Dr. Gertz examined, diagnosed, explained and prescribed for me. Dr. Gertz could not have been more professional, more attentive or more thorough as he explained the possible diagnoses concerning my eye. I am definitely going to switch eye doctors and see him in the future. I recommed Dr. Gertz & staff with no reservations whatsoever.
Jun 25, 2018
The employees at the Urbana location are very friendly. They were able to answer all of the questions I had and able to help me pick out a new pair of glasses. I would highly recommend this location.
Jun 1, 2018
Emergency visit was quickly accommodated. Thanks.
May 30, 2018
Dr. Gertz and staff were excellent.
May 25, 2018
Great optometrist and staff
May 18, 2018
Such a friendly, helpful staff who took their time to ensure I got the glasses that met my financial/style needs. The eye exam was very thorough and utilized the latest technology. Dr Gertz took his time and explained everything to me. There was no oversell, and in fact they were very sensitive to my budget constraints. I am very satisfied!
May 12, 2018
The doctor was very nice , well spoken , knowledgeable , and explained every issue in detail to my satisfaction.
May 10, 2018
Friendly staff and relaxed atmosphere. At V.eye.P Eyecare, there was no long wait to see the doctor. The doctor was quick and personable. He provided detailed explanations and options when choosing contact lenses.
May 9, 2018
This place is the best! I walked in and they were playing Disney music, the staff welcomed me and very single person who worked there was so nice. The doc really knew his stuff. Hands down the best experience I’ve ever had.
May 7, 2018
Very professional! Felt comfortable and contacts came in fast.
May 3, 2018
Dr Gertz and staff were wonderful. I will encourage my husband to try them out also.
May 2, 2018
Exam / frame selection process excellent -- final fitting process left a little(maybe a lot) to be desired.
May 1, 2018
My appointment was 5 🌟.Thanks for your service!
Apr 24, 2018
Very professional, informative and courteous service. Never pressurized for sales or additional services
Apr 20, 2018
Love Dr Gertz!! Easy to talk to and takes the time to explain everything!
Apr 18, 2018
Thanks so much for squeezing me in with a very uncomfortable issue! I appreciate the great care I always get!
Apr 15, 2018
Awesome clinic, very professional staff!!!
Apr 9, 2018
Great visit. Everyone was professional, warm, and helpful. I highly recommend Dr. Gertz!
Apr 6, 2018
Professional and friendly staff
Apr 2, 2018
I love V.eye.P. Well organized and knowledgeable professionals.
Apr 2, 2018
My rating is for Doctor Gertz. He was great. I felt rushed by the two supporting staff on account that I had the last appointment of the day.
Apr 2, 2018
My first visit. Easy parking to access office. Greeted immediately and welcomed. Dr Gertz was very thorough and knowledgeable, explaining every step of the exam. My only criticism is that it felt a bit "rehearsed" and fast-paced.
Mar 26, 2018
The staff was extremely helpful, friendly, and everyone had extensive knowledge! This was my first visit and I had an excellent experience.
Mar 19, 2018
Everyone was really attentive and explained things throrouhly. Dr Gertz was amazing and literally explained my eyeball’s anatomy to me, and I actually comprehended it. I’ve never left a doctors office actually understand what just happened so!!!!! That’s a first. Can’t wait to go back 😀
Mar 15, 2018
Speedy service, great staff, overall wonderful experience!
Mar 14, 2018
Great and professional service, as usual.
Mar 12, 2018
Very friendly staff . Will definitely come back
Mar 11, 2018
Dr. Gertz and his staff are awesome! Very prompt, knowledgeable and efficient. Their state of the art equipment makes the eye exam much more pleasurable. I highly recommend them!
Mar 7, 2018
I was very impressed with the thorough exam that Dr. Gertz provides! He explained the condition of my eye and how to progressively remedy it and even showed examples visually so I have full understanding. The frame selection is great too! The staff were friendly and very helpful.
Feb 26, 2018
Dr. Gertz and his office staff are always friendly and very knowledgeable.
Feb 25, 2018
Very attentive staff, they will have you in and out in no time with a very clear explanation of your benefits if relevant. An overall good experience.
Feb 19, 2018
Dr Gertz and his staff are very attentive and have been taking care of my vision needs very well for many years. I highly recommend them to anyone who is looking for a vision test or new glasses or contacts!
Feb 19, 2018
Very knowledgeable and friendly.
Feb 18, 2018
Great and welcoming place. Excellent with children. I was afraid my daughter wouldn’t follow through but the doctor did an excellent job. Thank you
Feb 18, 2018
Super friendly and informative! Very sweet and kind to my 6 year old daughter as well.
Feb 18, 2018
Great eye appointment with Dr. Gertz. He was friendly, thorough, and took the time to clearly explain what was going on with my vision as well as eye conditions. Provided many different options for contacts along with pros and cons of each, allowing me to make an informed decision about what I wanted. Provides a very thorough eye exam beyond what strength of glasses you may need; he wanted to ensure that my eyes are healthy and vision is clear.
Feb 12, 2018
Excellent service. Staff is very friendly and helpful . Dr. Gertz is the best!
Feb 12, 2018
Dr. Gertz was very thorough and patient with me, answering all of my questions. The exam went smoothly and quickly, and I felt like I had a much better understanding of my eyesight.
Feb 9, 2018
My son was a little hesitant but left with a big smile. Great job!
Feb 1, 2018
Dr Gertz took great care of my daughter.
Feb 1, 2018
I’ve been a long time patient of VeyeP, their team does an excellent job. Dr Gertz is the best, I will go to no one else.
Feb 1, 2018
Great experience as always.
Jan 31, 2018
The service was excellent. Everything was explained to me and everyone was extremely professional, yet friendly. This is my second time there and I plan to make it my primary eye care location. Highly recommend it.
Jan 12, 2018
The service is always phenomenal! Mike is always pleasant and friendly!! Thank you guys for never letting me down!
Jan 11, 2018
Very kind staff and detailed explanation of my options of getting a new pair of eye glasses. Dr. Gertz is excellent for the examination.
Jan 11, 2018
My eye exam and overall experience with V.eye.P.eyecare has been the best eyecare encounter I have ever had. The efficiency and customer service of this group is excellent. I have recommended them to all of my friends!
Jan 5, 2018
This was our first time at this location. The staff was warm and welcoming and Dr. Gertz is very knowledgeable and walked us through the different aspects of our appointment.
Dec 25, 2017
Dr. Robert Gertz Is so kind & so smart dr. I appreciate his help, advice.
Dec 22, 2017
Thoroughly explained everything and left with good advice. Will make my primary eye physician going forward
Dec 11, 2017
Thank you so much for squeezing me into the schedule on Saturday. Thank you for promptly getting my surgeon on the phone and assessing my situation. You and your staff were so very professional and kind. I'm slowly getting better.
Dec 11, 2017
Super friendly staff, very prompt and attentive professional care. I feel I received a thorough exam and explanation of my vision condition.
Dec 5, 2017
Dr. Gertz is extremely thorough. He explains everything is detail and takes his time to do so. Great Doctor! Mike at the front desk is so welcoming! He makes you feel like family. 5 Stars!
Dec 4, 2017
Your services were friendly, informative, convenient and precise. Looking forward to selecting eyeglasses as well and an enjoying using the contact lenses. Thanks
Dec 2, 2017
The Staff are very friendly, accommodating and welcoming. Dr. Gertz is great and explains what type of testing he is performing while he is completing the eye exam. The overall experience is great. I'm very happy to have found this office for my eye care.
Nov 24, 2017
Overall great doctor and staff!
Nov 16, 2017
My family gets our eye exams and glasses from VeyeP. Dr. Gertz is very thorough and friendly. Mike really treats you like a VIP and very patiently helps with frame selection and decision making. This is the best place to go for your eyes to get the right treatment. Thanks guys, keep it up.
Nov 13, 2017
Dr. Gertz is always helpful and takes the time to explain the exam and his findings. Always a great experience
Nov 10, 2017
I am using VeyeP for last two years, Dr. Gartz and his whole staff is very pleasant and professional. I recommend VeyeP for you your next visit.
Aug 22, 2017
I've worn glasses since I was 8 years, and v.eye.p is the best eye-care facility that I've ever been to. They explain things clearly and in detail and are unfailingly polite and attentive. You will not be disappointed!
Aug 20, 2017
Dr. Gertz and the staff at V Eye P are always competent, professional, and friendly. They go out of their way to make the exam process and the purchase of frames and lenses a positive experience. I highly recommend them. We're lucky to have them in the Villages of Urbana community!
Aug 19, 2017
Best eye care practice in Montgomery county MD, high level of experience, not overselling like other eye care services and excellent customer service is commendable, I will suggest this practice with 100% confidence ! I wish could give them more then 5 stars. V. Eye. PKeep up the good job.
Aug 19, 2017
Always accommodating, and a great selection of glasses and contacts.
Aug 11, 2017
DR. Gertz was very great . He explained everything about the eye in the small room and explained why people need to know about it . And in the actual eye testing room he explained the lenses and after showing me the letters : he explained why he did . Overall fantastic .
Aug 10, 2017
Excellent service. V.eye.P is an important part of my health care team.
Aug 9, 2017
Overall experience - friendly and helpful staff and great exam.
Aug 2, 2017
Great experience. Very professional and informative. Just what I look for when getting an exam and glasses selection.
Jul 3, 2017
I loved every moment of my son's visit from the moment we walked in until we left. The attentiveness and detail to everything was great. Only downside was when I was making the appointment the receptionist was rude on two different occasions and not helpful. She also did not communicate well when delivery information when asked a question.
Jun 21, 2017
We were more than satisfied with our appointment. Dr. Gretz always does a thorough examination. We had our 9 year old grandson with us. Dr. Gertz included him in the examination process. He took him into the examination room and let him use some of the equipment and involved him in the examination. He learned a lot. This was exciting for him and pleasing for us. Lynn and Larry Devan.
Jun 19, 2017
The eye appointment was for my 3.5 year old son. What an amazing experience. You would never know it was doctor's appt. He had so much fun!
Jun 15, 2017
Good Service and eye evaluation.
Jun 12, 2017
The service was very good. Dr. Gertz is very professional and the staff very friendly.
May 26, 2017
Dr. Gertz and his staff are fabulous. They are friendly, helpful and on time. Dr. Gertz, in particular is professional, friendly an very informative. I appreciate how th actually talk to his patients, explaining ever step of the examination process. I have been to many eye doctors, but he is a gem!
May 24, 2017
Dr. Gertz works very quickly but I think accurately. They do push customers to purchase the more expensive frames and lens packages. It all felt very rushed
May 22, 2017
Dr. Gertz is wonderful, and has been our family eye doctor for years. His staff is not only pleasant, but very helpful with picking out glasses. I highly recommend him for your next eye exam.
May 22, 2017
I have never been to such a wonderful eye doctor and staff. Their whole office experience and how thorough they are is beyond compare. I have been to other eye doctors and I tell you...I will never go to another eye doctor other than Dr. Gertz and his staff at V.eye.P. They are the best by far. I recommend them without reserve!
Apr 20, 2017
I've only had positive experiences with Dr. Gertz and the staff at V.eye.P. I'm at the age where I've been buying reading glasses over the counter for the last year or so. On my most recent visit I went in thinking I would need at least one if not two pairs of glasses for reading and driving, but by the end of the exam Dr. Gertz recommended a solution using the contact lens I already wear that has improved my near-vision AND my distance vision. I'm not using glasses for reading anymore and the dashboard is clear. Very happy customer.
Apr 19, 2017
great service friendly people
Apr 17, 2017
I am new to the area and had an unexpected eye issue that needed immediate evaluation and treatment. The front staff were kind enough to squeeze me in and the Doctor had the necessary equipment to make an accurate diagnosis and prescribe the appropriate treatment. Highly recommended
Apr 15, 2017
We love V eye P! My son and I both go to V Eye P and have always been very happy with the service and products.
Apr 14, 2017
Great service (as usual) from the entire staff. Always a pleasurable experience.
Apr 10, 2017
I love the facts that they are never trying to over sale me always just giving me what I need
Apr 10, 2017
Love the doctor and the staff are great always taking the time to explain why we need what we. Need
Apr 10, 2017
My daughter, aged 14 is transitioning into contacts. Dr. Gertz and his staff have been super helpful and patient as we make this transition. All the guidance and education have made this so much easier than we imagined. Thank you!!!
Apr 7, 2017
I wasn't sure what to expect walking in to my first ever eye appointment, but everyone was so nice! I was in and out of the exam very quickly, and received some guidance in picking out my first pair of glasses since I had no idea where to begin! I would recommend this eye Dr to anyone!
Apr 7, 2017
Very professional. The level of service here is excellent . Dr Gertz is so great ato what he does. He explains and your not rushed through your exam
Mar 9, 2017
Everyone is very knowledgeable and helpful. Dr. Gertz does a great job of explaining every process and option. Top notch!
Mar 3, 2017
This was hands down the best experience I have ever had a a doctor's office ever. The staff is literally like none other and their customer care should be modeled in other office, because it's that good.
Feb 17, 2017
Fast, friendly, courteous service. Doctor was knowledgeable, and great with my 7 year old.
Feb 9, 2017
I have always received great service. Dr. Gertz and Ernie were very patient with my 11 year old son. The entire staff is professional and helpful. They have a nice supply of frames. And they prepare your order quickly.
Jan 28, 2017
From start to finish my Eye exam and purchase of new eye glasses was a real professional and friendly experience
Jan 28, 2017
Easy to find information, inviting and clean design.
Jan 21, 2017
Dr Robert Gertz is a very smart and knowledgeable Optometrist. I cannot substitute him for any other doctor. He is excellent and wish him all the best of success in his profession.
Jan 18, 2017
Review of my first and last visit
Dec 26, 2016
It was my second visit, really like the office, very neat and organised. Dr. Bartz was great in explaining the entire check up results and I finally purchased my glasses.
Dec 19, 2016
Great experience! Was greeted by warm staff - love the electronic signing-in process as opposed to paper forms...Dr. Gertz was thorough in his explanation of everything he was doing, the tests were painless (no puff of air!!) and I left my appointment knowing what the right moves were for me. Office staff was friendly and extremely helpful (and patient!!) with my glasses selection (which I admit, took way too long!)
Dec 19, 2016
Dr. Gertz and his entire team are terrific. Dr. Gertz explains what he is testing for, results, how your eyes age, what to expect in future - He provides just a great all round understanding of your eye health. Very personable.
Dec 19, 2016
I love everything about this office. Dr Gertz is kind, easy to talk to, and is great at explaining the different eye tests and what is going on. the rest of the staff is always ready to help and very knowledgeable.
Dec 13, 2016
I visited this office a number of times when I first moved to Urbana, but had been neglecting my vision appointments for a number of years. After a 4-year break, I’m pleased to see the same faces in the office and happy to experience the same excellent customer service that I remember from my very first appointment as a new patient. Consistency is hard to come by.
Dec 8, 2016
Exceptional Service and friendly staff
Dec 5, 2016
Dr. Gertz and the staff at V.eye.P in the Downtown Crown location are phenomenal. Everyone is so friendly and very helpful with answering any questions. Dr. Gertz explains vision and the part of the eye in such a way that can be understood clearly. His recommendations are genuine, never pushy, and are on target. I've been a patient for over a year and I plan to be a patient forever. Me & my eyes thank you all.
Dec 1, 2016
Always feel comfortable walking into V.eye.P. The staff and doctor are top notch !
Nov 24, 2016
Awesomeness! Great folks here. You're pretty much in and out.
Nov 21, 2016
Hands down best experience ever. Dr. Robert Gertz and staff are knowledgeable, patient, and an absolute pleasure who go above and beyond to explain the little things and offer the best suggestions. Do yourself a favor and just go, you will not be disappointed. They'll be serving my family/friends for as long as they're in business. Keep up the great work!
Nov 21, 2016
Very considerate and helped me in a bind! I needed an eye exam last minute on a holiday and the staff there squeezed me in as a new patient. They were life savers! Friendly front desk staff and a knowledgeable who explained all of his decisions made this practice my new home eye care practice. Thank you so much!!
Nov 14, 2016
Great eye care practice with a wonderful doctor and helpful, efficient staff!
Nov 14, 2016
Dr. Gertz takes the best care of my eyes, he is a good professional and a friendly person
Nov 14, 2016
This was my first time visiting this office and it was an excellent visit from start to finish. The staff was very courteous and knowledgeable. Dr. Gertz uses state of the art technology which makes the exam take less time. I am glad that I went and look forward to going back again.
Nov 1, 2016
Friendly doctor and staff. Everything was explained thoroughly. Large selection of frames to choose from.
Oct 17, 2016
Dr. Gertz is knowledgeable, professional and friendly. He explains everything in a comprehensible way without unnecessarily inflating the duration of the visit. Would recommend 10/10.
Oct 17, 2016
Dr. Gertz is extremely knowledgeable and thorough. He takes the time to ensure you completely understand your vision, and your options. Mike and the team in the Urbana showroom are always accommodating and work with you to find the right frames for your face and your budget. All the way around, a great experience.
Oct 10, 2016
Great experience! Everyone helped me get what I wanted and needed. I hope when my glasses come in they are exactly what I'm expecting!
Oct 8, 2016
Dr. Gertz and his staff are professional, welcoming. and explain everything to the patient. Dr. Gertz compared the images of my eyes from my last exam to the current exam and explained everything to me including any changes, what he looks for, and how eyesight changes with age. I updated by lens and there was no pressure to update my frames. I have worn glasses for many years and the comprehensiveness of the exam and the professionalism of the staff exceeds all the optical services I have had in the past.
Sep 9, 2016
I was very happy with the care I received from Dr. Gertz. He is very efficient with his time , and mine!. I was called into his office as soon as the last person left. He was pleasant and professional and we were finished in no time. Being fitted for my new glasses was also done very professionally. Good service all around.
Sep 4, 2016
Very convenient. Dr.Gertz and his staff are very professional and I never feel rushed at my appointment.
Sep 3, 2016
Excellent service and technical knowledge. Very happy
Aug 31, 2016
In 50 years of wearing glasses, my experience at V Eye P Eyecare was by far the most thorough exam, the most patient and informative vision professionals and the most pleasant eyecare experience. One set of eyes - I trust mine forever to these vision professionals. Wish they had been around during my first 50 years of wearing glasses and needing eye exams. Grateful to have them now as my vision center!
Aug 31, 2016
Dr. Gertz and the staff at V Eye P are professional and knowledgable. The exam process was very thorough and informative. I was very pleased with my overall experience.
Aug 19, 2016
The appointment began on time. Everyone was very professional, friendly, and courteous. Dr. Gertz took his time with the exam and I never felt rushed. They helped me with my insurance questions. I will return in the future and I will refer my family and friends.
Aug 19, 2016
This is a very friendly and professional eye care practice. Dr. Gertz is very thorough and explains well what he is finding. Michael Coghill was very helpful in selecting prescription sunglasses that would best meet my needs.
Jul 15, 2016
Very happy with the service.Knowledgeable staff,very friendly.
Jun 26, 2016
Was a quick visit and all was fine. You need to remove other doctors name from you email since she is no longer on your staff😊
Jun 24, 2016
Saw Dr. Gertz for a dry eye exam. I've been seeing him for years and love him! He's always very thoughtful, takes his time explaining things to me, and gives me options considering what's best for my eyes and what's best for my wallet.
May 26, 2016
I brought my 5 yr old here and we saw Dr. Gertz he was amazing! I will definitely bring my family here from here on out love everything about this office!
May 21, 2016
Amazing! The staff is always so helpful and accommodating as well as the office is clean and organized. The doctor takes that time to go over any questions, concerns or explanations of everything and never makes you feel like you are being rushed. The prices are reasonable and the glasses or contacts are always ready before the estimated time.
May 10, 2016
Amazing staff and very comforting environment to be in. Amazing dentist who makes you comfortable throughout any process
May 7, 2016
NOT a happy visit. Dr. Gertz talked down to me the whole time, as if I was 9 years old again, getting my first set of glasses. He didn't even scan my medical profile before he started talking to me. Next time I'll go to a professional.
May 4, 2016
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Great service and hospitality! Every test is explained to you in a manner that you can understand and is very detailed.
Apr 29, 2016
I had a great experience the staff was very knowledgeable helpful and caring thank you very much
Apr 29, 2016
I was very happy with the doctor and the service.
Apr 8, 2016
Always good! Pleasant staff
Apr 5, 2016
The staff and Dr were very welcoming already recommended your office to friends
Mar 31, 2016
Love the attention and the care you show to your costumers
Mar 21, 2016
With three administrative people there not one updated me on our appointment until I told them we'd been waiting over 30 minutes. Then I was told that the patients scheduled before me were late. I arrived 15 minutes prior to my appointment and spent almost 3 hours in the store. I over heard talks of Mike and his day off, pictures were shared from a cell phone, basketball games were watched. One person started cleaning the displays but the other two remained at the desk the entire time we were there with now one word to us. I've supported this practice since you opened in Urbana and have serious issue with our most recent experience.
Mar 21, 2016
All the staff there are always welcoming and friendly. I would definitely recommend V EYE P to anyone. There is a great selection of frames available. Keep up the great work.
Mar 21, 2016
This past week I had an overdue eye exam at v.eye.P . As usual my exam was so professional and informative. Dr. Gertz really explains everything so I understand what my particular situation isl. I love going there and their selection of glass frames is unbelievable. I highly recommend going and it has such a beautiful display of frames for children.
Mar 13, 2016
V. Eye P. And Dr. Gertz provides the best eye care. Period. Everything is explained and every attention to detail is covered.
Mar 12, 2016
I am greatly impressed by Dr. Gertz. My exam was thorough and I am happy that the two additional exams were explained to me and that I chose to do them, even though they are not covered by insurance. My eyes and body are healthy, but the education from Dr. Gertz about the eye and health were worth the extra $40. I appreciate the way each step of the exams and the pricing for my lenses was clearly explained. The shop is attractive and choice of frames is very good. It was an excellent experience and I'm eager to go back and pick up my glasses!
Mar 12, 2016
I just love the way you guys interact with my mother and son thank you so much for that detail to caring for your costumers
Mar 10, 2016
Very personalized service, and demonstrated expertise! I can't recall an experience at an eye doctor that was as thorough and pleasurable! Thank you!
Mar 7, 2016
Dr.Gertz gives an extremely thorough examination. He has all the latest equipment. He explains everything so you understand all aspects of the exam. I highly recommend Dr. Gertz.
Mar 4, 2016
I appreciated the one-on-one assistance in picking out the right glasses. I also was very well informed during the exam regarding my eyes/care. Never felt rushed or like I was a bother. Thank you.
Feb 29, 2016
It was very nice and friendly visit
Feb 13, 2016
Everyone in the office is fantastic. Dr Gertz is so knowledgeable and so kind. He spends time with you to explain everything.
Feb 10, 2016
Awesome service and staff! Quick, efficient and friendly place to get an eye exam and purchase lenses.
Jan 12, 2016
Very pleased as always when I come to your practice.
Dec 25, 2015
This is a top notch eye care place. From the time I step in the office, I knew I could trust the staff to take good care of my eyes.
Dec 22, 2015
I had a really great first experience with V.Eye.P. Not only are they in an extremely convenient location for me, Dr. Gertz and his staff are all so helpful and patient. I've already referred friends your way and will continue to send more!
Dec 10, 2015
Best staff, best service, no reason to go anywhere else.
Nov 22, 2015
I am very appreciative of Dr. Gertz' fitting me in as he did. Given that my eye injury already was causing me angst (and pain), I felt like he really cared about how I was doing and felt I received top quality care. So thank you!
Nov 19, 2015
I wasn't able to process all of the information that Dr. Gertz went over in order to even ask the proper questions. I'm interested in contacts but I have more questions and there's also financial considerations. I've never had to pay out of pocket up to $100 as we have insurance coverage. Your office has always submitted the paperwork, but this time I was required to pay the $59.95 out of pocket for my exam. They did say that I could use the insurance toward new lenses or contacts.
Nov 16, 2015
Excellent service, beautiful choices for frames, smart and kind people working effieently to assist me.
Oct 21, 2015
I went to V.eye.P in Gaithersburg and was greeted by Michael... Who was super friendly and helpful. Then I went back to see Dr. Gertz and he explained to me what was going on with my eyes. I also got to see a 3D image of my eyes which was really cool. Overall, really good appointment! Can't wait to go pick up my new glasses!
Oct 18, 2015
My son had his initial appointment last week & was fitted for glasses. I mentioned that I need an exam too. Much to my surprise, they were able to see me the same day. Very convienent for a busy mom.
Oct 18, 2015
I really appreciated Dr. Gertz taking the time to explain everything simply and well, so that I could understand what he was testing for and what my results meant. He was very patient and I liked that he didn't make me feel rushed through an appointment, but took the time to make this a positive and informative experience. It is very apparent that he is passionate about what he does and loves his job.
Oct 14, 2015
I like the Dr.s approach of explaining every test and following up with an explanation of your own personal results. I have been places that don't like taking questions and only speak to you when the exam is over, never once explaining what they are doing... They take tests and say 'that's good' and move on...You guys take tests and explain how it relates to me which I like....
Oct 14, 2015
I cannot say enough positive things regarding our (me and my wife) first-time visit to Dr. Gertz...who has recently expanded his practice to a new location at Downtown Crown in Gaithersburg, near the Rio complex.
Oct 4, 2015
Dr Gertz is very nice and patient. He explains in detail about my result. Choosing a frame was relax and easy
Oct 1, 2015
The office was fresh and new. The optical machines were state-of-the-art. Amazing to see your eyes in large photos and hear from Dr. Gertz in real time a detailed analysis of their condition. It was a such a thorough eye exam...one that I have never experienced before!
Oct 1, 2015
Dr Gertz always throughly explains everything to us and is so friendly and nice. He is great with kids and adults alike! He also has a very good selection of frames in many styles so it's easy to find one (or more) that look great! I will always recommend my friends and family to Dr. Gertz!
Sep 17, 2015
Dr. Gertz is always friendly, professional, and knows his stuff. He has a way of explaining things that make eye care understandable. Ernie is always friendly, and I feel like I've found my go-to eye doctor
Sep 14, 2015
I love the service you receive, and always very happy with the precise explanation of the condition of my eyes. Thank You Dr. Gertz
Sep 12, 2015
Freindly, thorough, and efficient. Great experience.
Sep 6, 2015
Probably the most informative eye exam I ever had. Dr and Staff were great!
Sep 5, 2015
Dr. Gertz was very thorough explaining the Eye Exam, also very patient with me discussing the types of contacts best suited for me. I was very impressed with this visit.
Sep 4, 2015
Dr. Gertz is phenomenal with kids. He knows how to talk to them and get them to engage in the eye exam how they need to. He explains everything very well so that I understand what my child needs. Add to that the toys and books my kids love to play with while we are there, and I can barely get them to leave. Wonderful office, I highly recommend!!
Sep 3, 2015
I had a wonderful experience during my first visit to V.eye.P and would recommend friends and family to become patients. Dr. Gertz was thorough and informative throughout the visit and exam.
Aug 28, 2015
Had a great experience. Dr. Gertz spent a great deal of time reviewing exam results and good at explaining everything in layman terms.
Aug 27, 2015
I loved my entire experience! The team is thorough, honest, and spent as much time as necessary with me. They weren't just interested in "selling me" but displayed genuine concern for my vision, style, comfort, and lifestyle needs.
Aug 17, 2015
Dr. Gertz and his office are extremely friendly and helpful. Even more importantly, the doctor explains everything very thoroughly unlike many other doctors I've seen. Thank you!
Aug 16, 2015
Dr. Hediyeh Arjomandi was great! Very thorough and friendly. Highly recommend this place!
Aug 12, 2015
I experience two visits within the past month... the first an annual checkup which was informative and delightful... fabulous service from entire staff. Second visit was an emergency and Dr. Getz kindly squeezed me in and diagnosed my vision problem with complete explanation and medical advice. Saved me a wasted and lengthy trip to the Emergency Room. I'm very grateful and feeling better already.
Aug 10, 2015
Very happy here. That's why I referred my mother..Barbara Keesee and my neighbors...the Ginsburg Family.
Aug 7, 2015
This was a great experience for my children, they love the interaction with the doctor, and the doctor did a wonderful job explaining to us their situation. now my little girl want to go to the eye doctor every week.
Jul 26, 2015
Everything was great, got everything I needed within a speedy period of time.
Jul 23, 2015
Dr. Gertz was very thorough, explaining each step of the exam process and verifying my understanding or concerns. Very cordial. Michael Coghill is the consummate eyeware selection consultant. Also very cordial and accommodating. My wife and I, bo