Reviews

Excellnt experience! Very good doctor

Feb 14, 2019

Great Staff, Clear and Knowledgeable about caring for your eye health and best plan's for various types of payment. Wouldn't go anywhere else.

Feb 2, 2019

I want express my complete satisfaction in my visit to TSO last week, from the ease of making my own on-line appointment, until the end of my appointment service last Friday, everyone at TSO took care of all my needs and TSO will certainly do so again, for many years to come!

Jan 28, 2019

Friendly works great with me. Patient

Jan 17, 2019

Awesome Dr.'s who take their time with their patients!

Jan 9, 2019

Great visit. Always enjoy my exam and visiting with Dr Clair.

Jan 5, 2019

Dr Kim is always s pleasure to visit She is alway professional and very easy to talk too. She makes you feel like you’re her only patient. The staff is awesome and very polite.! Looking forward to my next visit!!

Jan 4, 2019

Dr. Terhune was awesome! She was very friendly and personable from the moment she stepped into the exam room which is extremely important to me. It is an indicator of confidence and also appreciation for me as a customer. She took time to explain things to me regarding my vision and eye health that no one else has taken the time to do. I was offered sensible ideas to alternative approaches to correcting my vision issues. I look forward to going back for my contact fitting next week and working with Dr. Terhune in the future. The front desk staff was also very friendly and helpful...really nice experience to start off my new year!

Jan 1, 2019

Great experience all the way around. They use the latest in technology, a thorough exam was completed, options discussed in great detail, and the service was fantastic. I will gladly refer to friends and family.

Dec 1, 2018

Dr. Claire and team were very courteous and professional. This was my second visit and I was concerned with the change in my vision from the last visit. Dr. Claire assures me the minor change was normal and this made me feel relieved because I am a worry wort. After my exam she directed to the eye glass professional(she was expecting a bundle of joy). She was very patient and helped me select a very nice pair of glasses.

Nov 29, 2018

Received the usual outstanding customer service... highly recommend Dr. Young and her friendly professional staff.

Nov 21, 2018

Excellent service was really impressed with Chelsea she helped me out a lot!!

Nov 14, 2018

Dr. Clair is so wonderful; she is very professional and knowledgeable. She provides a lot of insight into your concerns and is extremely through in her examination. She makes my annual visit so pleasant that I actually look forward to it each year.

Nov 3, 2018

Great service optometrist was excellent very clear explanations

Nov 2, 2018

Friendly staff. Very patient with first time trying contacts. Doctor explained everything thoroughly.

Oct 29, 2018

I was amazed with my experience here. Everyone was so kind and made me feel welcome.

Oct 25, 2018

My first visit to this location and I was very impressed. The doctor and staff were friendly and very knowledgeable. Definitely would recommend to friends and family. Thank you. A. Tipton

Oct 13, 2018

The staff was great and very patient with me. My eyes are very sensitive to light, so every time they did some sort of test it took awhile to get it right. Not once did they roll their eyes or looked irritated. I just want to say thank you.

Oct 7, 2018

Was long over due for an eye exam so thought it was time for an appointment. Updated paperwork and the front desk attendants were very efficient and friendly. Had all insurance preparations done prior to my arrival which I really appreciated. Dr. Claire is very thorough and is very friendly. I never mind going to get my eyes examined if she’s around. She has a professional and client friendly balance about her. Something showed up in my retina and Dr. Claire referred me to a specialist. Ordered a pair of new glasses and thought they were way too expensive but what do you do? All in all a very good visit.

Oct 2, 2018

I have been going here for years. I have seen both Dr. Young and Dr. Clair, they are both very thorough with a great bedside manner, but you're in a chair. Staff is friendly and very helpful. I would highly recommend. Krist R.

Oct 2, 2018

It was very pleasant to be with the Ethic and Organized Staff and Dr. Kathryn, she is amazing, very nice, very detailed, she was very patient with me I got so many questions and she took the time to answered everyone of them. All of you are awesome. Thanks to Dezi too for all her time and assistance.

Sep 27, 2018

I was extremely happy with my visit and the results , they were much more forthcoming and clear in explanations then anyone I have been to in years. Very nice and professional!

Aug 30, 2018

Service was great, Dr. was great, location was great. BUT Pricing was not clearly explained. I called days before asking what the cost of the exam was without insurance, and was told $99. While I filled out paperwork, they had some “add-on” items you could clearly pay extra for. But some items were added without being explained until AFTER the visit. Total Cost was $199. Double what I expected.

Aug 21, 2018

Professional and well organized.

Aug 18, 2018

Now I understand why my dad went to you all for so many years... Nothing but peaceful help.

Aug 12, 2018

Very impressed with Dr. Clair and staff. I feel I have found a good new home for the health of my eyes. Most extensive exam I've ever had including some valuable preventive care.

Aug 11, 2018

I had a terrible experience in a TSO but this one really took all that away. I had the best experience and I ended with what I needed. From the helpful staff to the very friendly doctor, I really enjoyed it! I was just a walk in but glad I took the time to stop in and get my glasses here. Definitely coming back and bringing my family with me!

Aug 2, 2018

I called and asked to make an appointment with Dr. Clair I have been seeing her for 2 or 3 years now I always see her. so they gave me a day and time when I got there everything went as usual until the nurse said Dr yen I think that’s her name will be right in and I asked why I don’t see her oh well she is here today Dr Clair works tomorrow! Okay then why did the person who makes appointments not give me one for the day my Dr was going to be there? I was really upset but the rest of my week was full so I had to see her because I needed my contacts refilled. I guess next time I will have to ask and make sure that they actually give me an appointment with the doctor I requested and not just assume that they actually know how to do their job.

Jul 31, 2018

Dr. Clair is amazing. Such a sweet person, very informative as a doctor, and gave a thorough eye exam. The staff is friendly and very willing to work around my busy schedule to fit us in at the right time.

Jul 30, 2018

Every visit to this office is a positive experience. Very little wait and the staff and doctors are efficient and helpful. My whole family is treated here and we will continue to come back.

Jul 23, 2018

I come back this year with my 3 kids because last year was a really good experience but on July 18/18, I was really disappointed, the reception ladies were rude, misinformed and not a well welcome. is unfortunately because we are a family of 6 and everyone needs glasses or contacts. on the other hand, Dr. Clair was so sweet.

Jul 23, 2018

Dr. Young and her staff were awesome. Explanations about the findings on this visit were geared toward my level of understanding. Helping me to understand the need for different glasses for my computer work as compared to my daily wear glasses.

Jul 11, 2018

Fantastic staff! Very professional! Patty Tombari

Jun 19, 2018

The staff was very helpful and nice as soon as I walk in and help me with all of my questions. The doctor was also fast and covered everything that I need.

Jun 15, 2018

Dr. Clair was very nice and professional she answered all my question and concerns. I felt that she gave all her attention to me and I did not feel rushed during my appointment.

May 31, 2018

Dr. Claire was so sweet and really explained everything to me. She took the time to listen and offered me so many options. Will definitely be sticking with her!

May 25, 2018

Everyone there was kind,considerate and courteous. Dr. Kathryn Clair did an excellent job winning me over since I was a tad sceptical upon arrival. She also made the process very easy and enjoyable. For the first time in my 66 years, I’m actually looking forward to wearing some cool glasses.

May 25, 2018

The entire staff at TSO Woodlands was extremely welcoming, professional, pleasant, and efficient. Dr. Clair was very thorough with my exam and she took the time necessary to explain everything to me and addressed all of my questions. A great experience overall.

May 17, 2018

Dr. Clair is great. She provides education about the examination, testing and vision options. She is very patient and easy to talk to. Appointments run on time and office staff is friendly and professional.

May 14, 2018

Extremely wonderful visit! Everyone was so nice and explained everything to me in detail. Left feeling informed and treated like a VIP.

May 7, 2018

Everything about this visit was awesome! From the front staff to the Dr. everyone was super friendly and knowledgeable and made my whole family feel extremely comfortable. We will definitely be coming here from now on!

May 7, 2018

Visit was exceptional, besides starting late, everyone was pleasant. The person helping me and my wife with selecting our glasses was very professional and extremely helpful.

May 4, 2018

The attention was good. The practitioners that did my son’s exam and testing were very patient and gave clear instructions that he understood (since he’s only 5 years old). Dr Young explained to me the results and made him feel good and optimistic about having glasses.

Apr 25, 2018

Dr. Clair and the staff were very timely and efficient. This will hopefully be our forever home for eye exams.

Apr 17, 2018

Great place to go. Dr. Clair and staff are very personable and professional. Very comfortable atmosphere. I would highly recommend TSO for all of you vision needs.

Apr 14, 2018

I very easily scheduled online an appointment for a routine eye exam. The place is very clean and very well equipped for different kind of exams. I didn’t have to wait too much and everybody was very nice. Very good experience.

Apr 5, 2018

Dr. Clair is the best. She spent a long time with me and fitting me with contacts. I am still trying them to make sure that I can read my computer screen at work. Chelsea was amazing, she explained everything to me and helped me pick out glasses. I never felt rushed. I felt like I was the most important customer in the office!

Mar 28, 2018

Super! Dr. Lee-Young was patient and efficient. I look forward to getting my new lens. Thanks, Janet Emmons, EdD

Mar 28, 2018

I have been visiting this office for the last three years and have continued to receive high quality service from both Dr. Young and Dr. Clair. The visits are thorough and cover all aspects of the condition of my eyes. i am very pleased with the service and quality diagnosis I received. My wife is also a customer and is pleased with the service. I would highly recommend this office to anyone who asks. Regards,

Mar 22, 2018

I had a good experience at TSO. The doctor took a lot of time helping me with my vision test and double checked to make sure the prescription was correct since there was a big change since my last one.

Mar 20, 2018

Dr. Clair was great! I've been to eye appointments that are sometimes rushed and she did not make me feel that way. She was very informative and answered all my questions. I will definitely be back to see her next year!

Mar 12, 2018

Dr. Young and her staff are true professionals. They are respectful of time, but ensure that all aspects of their patient's care is addressed. I am very comfortable with her assessments and always confident in her diagnosis. Best Optometrist in the city.

Feb 24, 2018

Very pleased with how my visit and exam was conducted. Especially appreciative Dr. Clair’s responsiveness and flexibility in regards to my thoughts on how the prescription should work for me.

Feb 24, 2018

I feel that I had the best eye exam that I have ever had!! Everyone was most helpful, I could not have been treated any better!!

Feb 21, 2018

The girls were very polite and knowledgeable .

Feb 18, 2018

Nice doctor and staff. Very good customer service.

Feb 10, 2018

As always everything was excellent !!!!,Never a problem will continue to go there, Ryan goes out of his way to help. Just a great overall experiene

Feb 9, 2018

Friendly service and never felt rushed to hurry with the exams or with questions I needed answered. Got a great understanding of my eye problems and how best to resolve them.

Jan 30, 2018

Service was impeccable. After basic examination, I talked to Dr. Clair about me getting LASIC surgery. She said I was a candidate for it and recommended a doctor for it and what to expect. Fitting me for glasses took a good while, but technician was there the whole time and was very patient and attentive. We found exactly what I wanted and needed. I was so pleased I got her fit me for sunglasses as well.

Jan 25, 2018

Dr. Linh Yee Young and staff are fabulous. She is quite thorough in her examinations. She listens to her patients and explains in detail without belittling you. She asked if I had any concerns about my vision and told me that certain things are expected as your eyes age. The front office took the time to help me pick glass that complimented my face. They even let me see inventory that was not on the floor yet. It’s that kind of service most people are looking for.

Jan 23, 2018

Dr Clair was amazing! The entire staff were very helpful and friendly! TSO will be the only place from now on that I will use.

Jan 22, 2018

Friendly easy going establishment. Not pushy, explained treatment options and showed keen interest in answering my questions.

Jan 12, 2018

Took our family of 4 into a 2 hour time slot on the same day. They are so prompt and quickly got the family in and out - including picking glasses for 3 family members and explaining our insurance benefits to get the best bang for our buck!!! Extremely patient with kids - they take time to explain the process to ensure the kids are not scared by the machines they use. The staff and the doctors are so friendly and helpful.

Jan 6, 2018

The customer service was great and doctor very detail and professional explained the health of my eyes.

Jan 5, 2018

I have been seeing Dr. Yee-Young for my eye-exams for several years, and will continue to do so. She is very thorough and helpful in explaining her findings, and her office staff is always very pleasant and helpful.

Dec 5, 2017

Very professional & all the office employees were friendly and courteous. A totally enjoyed appointment / visit.

Nov 5, 2017

Dr. Clair and Dr. Yee-Young are great and always take the extra time when I visit.

Nov 2, 2017

My experience was Wonderful at TSO everyone treated me with excellence . My treatment was so much better than other places I had been too. Thank You for making my visit Pleasant.

Oct 11, 2017

My visit was great I had to bring my two grand-daughters with me and my doctor let me go back to the lobby to check on them between the exam she was very patient and so was the receptionist Thank you! TSO

Sep 27, 2017

Dr Clair was awesome. Great knowledge and bed side manner. Answered everything and made us feel comfortable.

Sep 21, 2017

I was greeted immediately and seen promptly at my appointment time. Dr. Clair was very efficient and helpful in determining my needs for the next year's contracts. Totally a pleasure!

Sep 21, 2017

Always satisfied great service

Aug 3, 2017

Love Dr. Claire and the awesome treatment I received from her staff! I know my eyesight is very important to dr. Claire and she gives me the best care possible!

Jul 26, 2017

The staff and Dr. Clair are always very friendly and attentive. I feel comfortable coming here and knowing my eyes will be properly examined. The only issue is that I usually buy my contacts elsewhere because they are over-priced. I recently used all of my $150 insurance benefits to cover a 24-pack, when they are a mere $114.99 at Target. I'll probably continue to use them for an exam and get my contacts elsewhere in the future. Thank you.

Jul 19, 2017

The staff here is always super polite and helpful. My son has been a long time patient and we have been very happy so this was the first place I thought of when I needed an exam. Dr. Young was knowledgeable and took the time to explain and answer all my questions.

Jul 4, 2017

Excellent visit. Dr Yee-Young answered all my questions.

Jun 28, 2017

I saw Dr. Linh Yee-Young at TSO Woodlands. She was very thorough, kind, and knowledgeable. Overall, it was a wonderful experience and I will definitely continue to use Dr. Yee-Young and her staff for my eye care.

Jun 27, 2017

This was one of the most awesome visits I've had to an eye clinic, all the staff was very professional, friendly and courteous. Tanisha was very nice and patient with me while trying on different frames, answered every question i asked and explained all my benefits about and through my insurance. Dr.Clair was very thorough explaining my new found vision problem of needing progressive lenses and how the contacts work with having nearsighted and farsighted issues now that i'm mid 40's. I will refer everyone I know to this clinic. Thank you for excellent service!

Jun 26, 2017

Very professional office visit

May 9, 2017

I went in for my first visit at this location and everyone there was exceptionally nice and caring. You ask a question and they respond with enough information to satisfy you and taking that extra time for patients is often rare at other places. Dr. Clair as well was excellent. She makes sure you understand everything and takes her time to ensure you are getting the best exam. I am happy I found TSO The Woodlands and look forward to getting my new glasses.

Mar 31, 2017

Everyone knew what they were doing!

Mar 19, 2017

It was a great experience with this office visit. The staff was friendly at the counter and Dr. Clair was wonderful!

Mar 13, 2017

Great service, quick and very polite.

Mar 10, 2017

⭐️⭐️⭐️⭐️ Everyone was very professional.

Mar 6, 2017

Great staff... Very professional and friendly. Doctor was extremely patient and knowledgeable. She took her time with my 8 year old daughter first time and made her feel comfortable. Plus the latest high tech equipment.

Mar 1, 2017

I arrived early for my appointment and was promtly greated and signed in. The reception staff is wonderful, a very pleasant way to start an appointment. I only had to wait about 10 minutes before being taken back even though i arrived almost 20 minutes early for my appointment. I was seen by Dr. Clair, she is a fantastic doctor with a verk kind demeanor. She answered my questions and explained anything I needed explained. She was able to update my prescription and I was heading home within the hour. It was a quick appointment without feeling rushed. I highly recommend TSO -The Woodlands.

Feb 23, 2017

IT WAS GREAT!!!!! Your staff and the Docs are the best I have ever encountered!!

Feb 22, 2017

Loved loved loved my Dr. She was amazing! It was Dr Clair. Best eye exam I've had in ages. Will definitely return year after year. The easiest process ever with better vision achieved quickly and easily without so much back and forth of "Is this one better or is number 2 better?" I am near and far sighted and she found a contact lens for me that gave me 20/20 vision for both! She is very knowledgeable and explains things very thoroughly! I cant say enough good about this experience! Great job!

Feb 18, 2017

Very professional and courteous. Very positive experience.

Feb 15, 2017

Great experience, very professional. Employees made me feel comfortable. I was a little anxious being that I have gone to the same TSO for 15+ years.

Feb 8, 2017

The exam was fairly quick and Dr. Clair clearly explained what about my eye causes the issues I have, how that impacts my prescriptions, and answered the various questions I had along the way. As a first-time contact wearer, I really appreciated the time that I had with Constance to practice inserting and removing contacts and different strategies I could use based on what worked for me. I never felt rushed or dumb during the process of getting used to inserting and removing contacts even though it took quite a while for me to pick up the knack for it. All in all, it was an excellent visit and I am very satisfied.

Jan 28, 2017

The visit was like all of my previous visits. Everyone is very cordial, professional and well trained in the aspect of their particular service.

Jan 28, 2017

I was very satisfied about my first visit for my eye exam. IV been to a couple TSO doctors and none as good as this one. Everyone is nice and are more than happy to communicate with me and are very thorough. I asked questions and got perfect answers. We worked to gather and fine tuned my vision to get a perfect perscription. The doctor helped me to understand the condition of my eyes with vivid descriptions and demonstrations. As long as they keep up the good work id wouldn't prefer to be anywhere else.

Jan 19, 2017

The staff was very friendly and the doctor was very thorough. Will definitely make this my eye care place.

Jan 16, 2017

Wonderful experience for my kids (11 and 6). Extremely patient staff and doctors. Explained the process to both my kids, which really set them at ease. The whole process was very timely - a little over an hour for both eye exams, dialation, and glasses picked out and ordered!!!! The staff was very knowledgeable of our benefits which made choosing glasses even quicker. Fantastic visit - my kids can't wait to go back and pick up their cool glasses.

Jan 14, 2017

I love the office and staff. They are very helpful, friendly and knowledgeable. I am not pleased with the procedure of billing and the ability to place your order using you insurance and pay balance at pick up.

Jan 13, 2017

Dr. Clair is very thorough with her exams and explains details very well while making you feel extremely comfortable. I have had numerous eye doctors in the past, but non that have lived up to my expectations as Dr. Kathryn Clair has. The TSO office has state of the art equipment that is "painless" along with a wonderful and friendly staff who greet you with great smiles! The office itself is very well decorated and comfortable.

Jan 5, 2017

I really like Dr. Claire. She was professionall, very personable and friendly. She took the time to explain everything to me and made me feel very comfortable. I highly recommend Dr. Claire.

Jan 5, 2017

Dr. Young is very knowledgeable. The support staff is helpful and makes me feel welcome.

Dec 31, 2016

Very thorough and easy experience. I'm very happy to have found a new eye doctor.

Dec 30, 2016

Dr. Yee-Young and her staff are very professional. They have proven to me their ability to take care of my eye health. I am extremely satisfied with this team of health providers.

Dec 7, 2016

Excellent service, very friendly and efficient staff

Dec 6, 2016

Wonderful atmosphere and people.

Dec 2, 2016

Great experience and customer service.

Dec 2, 2016

Thanks so much, great service!!!!

Nov 25, 2016

My visit with Dr Clair was more than great! Very thorough and communicated with me. I do intend on returning for eye exam. I highly recommend TSO with Dr. Clair. "Eye is a little better today. :)

Nov 17, 2016

I had a great experience with Dr. Clair and the staff! Job well done!

Nov 16, 2016

Great experience. Pleased with the service and frame selection. Will recommend!

Nov 5, 2016

Awesome! Friendly, approachable, very educational on my eyes and their aging curve. Felt like I met a friend! Great!

Jul 29, 2016

Dr.linh is so caring and such a professional. Very satisfied with her service.

Jul 21, 2016

The team did very well--thank you. I was provided with information about the product and services to my expectations.

Jul 18, 2016

I had not had my vision checked since 6th grade, I'm 31. I knew my vision was getting worse so I went to TSO. They were fast and I was in and out with contacts in an hour!

Jul 1, 2016

This was my first experience with TSO in The Woodlands. I took my 8 year old daughter and 9 year old son to have their vision checked. Dr. Claire, along with the front office staff interacted great with my kids. They were very disarming and approachable which resulted in a great experience. I also felt they provided great value compared to other eye doctors that I have taken the kids to in the past. I would definitely recommend TSO to friends/family.

Jun 30, 2016

Dr. Clair is great. Really give special attention to every detail. Friendly staff - always pleased with this ISO location.

Jun 16, 2016

Great staff & great eye doctor!

Jun 13, 2016

Dr. Young is very thorough and takes the time to explain any concerns one may have. She's by far the best optometrist i have ever gone to!!!

Jun 3, 2016

This office is extremely clean with very friendly staff. They made me feel relaxed and non-stressful. Kate, my optometrist was also very friendly and professional explaining every step clearly to my complete understanding.

May 28, 2016

I saw dr Clair last sat and absolutely loved her! I have never been to a Tso and I thought every step was very professional. I usually hate going to any drs appt but, dr Clair was Very calming. Thanks for a awesome visit!

May 4, 2016

Cuctomer service was great. I was a little disappointed in the limited frame selection.

Apr 30, 2016

Both doctors at this office are kind and professional. The wait is never long and the staff is friendly and helpful. I would absolutely recommend them.

Apr 30, 2016

Very professional. Everything was explained. Prices are very competitive.

Apr 30, 2016

Great customer service! Very helpful! Great experience!

Apr 23, 2016

Dr. Young was great. Very professional. TSO did a great job getting us (me and my two boys) in on short notice because I had the day off of work due to school cancellation. My only issue with TSO (this was my first visit) was that their frames selection was limited and the pricing was too high. I bought a $200 frame that I saw Oakley sells retail for $160. Price is a big deal to me.

Apr 22, 2016

Best Optometrist so far in my life. Dr Yee-Young thoroughly explained my options and discussed my care. I did not feel rushed like other doctors sometimes do.

Apr 13, 2016

I personally know Dr Clair. I have several pair of glasses with slightly different prescriptions. She determined which one was best for mrme and I will be returning to buy sunglasses.

Apr 7, 2016

Friendly and professional.

Apr 7, 2016

always a joy to come in from the lobby to the Dr. visit every one is like a breath of fresh air. nice curtious and friendly

Apr 6, 2016

The staff is always very nice and professional. Dr. Young listens to my issues, and addresses them all. I have already recommended my mom!

Apr 6, 2016

Very thankful that you were able to fit me in last minute on a Saturday morning. Thank you!

Apr 4, 2016

I am a repeat customer because of the great service I get at TSO Woodlands.

Apr 1, 2016

Absolutely love the TSO staff and Dr, Claire!! Everyone is courteous and very easy to work with from the greeting upon arrival, to the tech that performs the testing, to the thorough examination that is all explained very easily by Dr. Claire. Great experience!

Mar 31, 2016

I receive excellent care from Dr. Young and her staff. She cares about my overall health and I appreciate her dedication.

Mar 30, 2016

Both of my visits have been well planned and very prompt

Mar 27, 2016

Dr Clair is awesome. Very informative and very friendly

Mar 25, 2016

This location is my favorite location. It is professionally ran and the place is impeccable. Even the bathroom feels like a bathroom from a model home.

Mar 4, 2016

Absolutely top notch service and Dr. Clair was absolutely the best Dr. I have ever had the pleasure of dealing with, I'm actually looking forward to my next appointment!

Feb 29, 2016

Overall the experience was great. Everyone had a very positive and upbeat attitude. This is a place I look forward to coming back to for service.

Feb 29, 2016

The doctor explained tests and results. The associates were very helpful and pleasant. A wonderful experience

Feb 26, 2016

All of the staff did an excellent job.

Feb 26, 2016

the testing was very detailed and time was spent explaining the results and providing recommendation on how to improve the care for my eyes.

Feb 26, 2016

Very satisfied with the service and overall atmosphere of this business. Very friendly, professional, and thorough.

Feb 26, 2016

The whole office is upbeat and professional, as it's always been. I've been with this TSO office since they started!!!!

Dec 11, 2014

I appreciated the friendliness of the staff and how knowledgeable the doctor was. All of my questions were answered, and I left having a clear understanding of the current health of my eyes.

Nov 27, 2014

Dr. Young was knowledgable and thorough . Great!

Nov 25, 2014

Everyone was very friendly and well trained. Constance explained all the procedures and Dr. Clair was outstanding in explaining my vision needs and what I could expect in the future- thank you.

Nov 23, 2014

Great people there who treat you right! Thanks

Nov 20, 2014

When I left everyone was polite and said goodbye. Made me feel special

Nov 18, 2014

I really appreciated Samantha's help over the phone ahead of time. She was knowledgeable and went the extra mile. Samantha also did an excellent job with the initial part of my appointment as well (tests, optical pictures, etc.). Dr. Clair was phenomenal. She took the time to answer my questions and explain things clearly. I didn't feel rushed through the experience at all. I've already recommended your office to a friend!

Nov 13, 2014

Thank you, for your kindness.. Everyone on your staff were so, sweet and patient. Keep up the good work. See, ya next time. :)

Nov 10, 2014

Dr. Clair is just the sweetest! Wish that you had More Dana Buchanan lasses in stock.

Nov 8, 2014

The staff is very friendly and helpful. It's a very peaceful. Everyone is great at this location.

Nov 7, 2014

Outstanding staff and personalized attention. Quite possibly the best experience I have ever had at an optometrist office. Dr. Young was absolutely amazing...I will never go anywhere else!

Nov 5, 2014

Dr. Clair is professional. She helped me with a dry-eye problem. I recommended that my spouse go to her and he also had a good visit and experience.

Oct 30, 2014

this is a well run office. doctors and staff are professional and courteous. they also take the time to review and help choose the best finanacial options with both insurance and out of pocket. they stand behind their work.

Oct 30, 2014

Have been with this TSO for several years now and would not go anywhere else. Ryan and Dr. Yee-Young are great and understand customer service.

Oct 29, 2014

Very pleasant staff and was in and out on a Friday in record time.

Oct 25, 2014

Thank you for being my eye specialists. I arrived early and was immediately helped and processed. All of the staff were friendly and helpful. Dr. K was wonderful. the price was above great. I will see you to pick up my glasses and then in 1 year.

Oct 25, 2014

TSO - The Woodlands staff are very friendly, knowledgeable and helpful. They have a good understanding of my needs and go out of their way to provide them. They have an ample selection of good and brand frames that are not too pricey compared to other optical shops. They even offer additional color options for your selected frame, which they show from a website if the color is not available in store. They make you feel like you're the only customer that matters to them while still being able to assist other customers.

Oct 5, 2014

Dr. Clair did a great job explaining my vision problems and giving recommendations to remedy them. The whole Staff is excellent.

Oct 4, 2014

Really happy and caring people but they don't accept care credit for that reason I'll not be going back.

Oct 3, 2014

Dr. Was very very personable. Made it very comfortable. Learned things about my eyes that I wasn't aware of before.

Oct 3, 2014

Nice job. Much better than the last place I went in the mall.

Oct 2, 2014

I love getting my vision checked here.The entire staff is always so nice and they take time to explain everything to you I've never felt rushed during any of my visits

Sep 27, 2014

Great place to go when it time to get yours eyes checked.

Sep 26, 2014

As soon as you walk into Dr.Young's dental office you will notice the professionalism from all staff members and Dr. Young. Dr.Young is a very thorough, eye doctor that is constantly looking for the patients well-being. I highly recommend Dr. Linh Yee-Young

Sep 24, 2014

I felt the staff was quite friendly, but I do have two complaints. 1: I had to wait almost 20 minutes for my appointment even though there were no other patients waiting. 2: Even after filling out the new patient paperwork, I had to re-answer all the questions in person.

Sep 18, 2014

Dr. Kathryn Clair is excellent both in "chair side" care as well as knowledge and explaining everything she does!

Sep 14, 2014

I've been a patient for many years and love coming to your office. The staff is so friendly and helpful and the doctors are knowledgable and always ensure I understand what is going on.

Sep 14, 2014

I was really impressed with this office, especially as a first-time patient. It has been years since I felt like an actual patient and not just a number. When I arrived, I was explained my treatment options and given the choice of test. The staff did a great job of explaining the benefits of each test. I was even taken early to begin my exam. The technician took the time to clean each instrument in my presence. Dr. Clair was one of the friendliest doctors I have ever seen. She took the time to listen and she thoroughly explained my test results. I never felt rushed. After my exam, I was helped by another friendly technician. She helped me find the right pair in my price range. She explained my insurance benefits and my options. I was specifically pleased that she did not pressure me into upgrading my lenses. There have been too many times where I have been strongly pressured into buying anti-reflective lenses, or other options. I never felt pressured. I'll be back!

Sep 7, 2014

I always have a great experience here

Sep 2, 2014

Always, a great visit to TSO in The Woodlands.

Aug 29, 2014

Excellent service, everyone was very helpful.

Aug 14, 2014

Efficient. Professional. Helpful. Thank you...

Aug 4, 2014

Staff made me feel welcome

Aug 1, 2014

I love TSO! Dr. Young is a credit to the profession, she is the only eye Dr I've ever had who diagnosed my prescription as medically necessary. I've had the same vision script for at least 15 yrs and by that being recognized as such allows my insurance to cover the cost in full minus my co-pay. Not only am I getting my contacts covered I also have the top of the line contacts that I would not be able to afford!

Jul 27, 2014

Great experience and all my questions were answered!

Jul 20, 2014

Saw Dr Clair for the first time will definitely go back. Have already told family and friends to make app. with either DR.

Jul 20, 2014

The services and the people at TSO are top notch. I would highly recommend TSO for any eye care services needed.

Jul 13, 2014

FIVE STAR experience. Greeted promptly, seated just long enough to finish paperwork, pre exam testing done professionally and accurately, and Dr Clair answered any question I posed about my test results to my satisfaction, and conducted the Rx check smoothly and accurately. The post exam experience was also handled with professional precision. All my questions were answered and my options explained to my satisfaction.

Jul 6, 2014

The staff is very polite. Everything was explained clearly.

Jul 6, 2014

Always friendly. Always informative. Always helpful. I have been to optical centers/Optricians all over the U.S. And this is the best staff that I have ever seen.

Jul 4, 2014

Excellent service with the importance and results thoroughly explained. Great customer focus.

Jul 2, 2014

Dr. Linh Yee-Young is wonderful. She takes her time and explains everything and she is also thorough. Her staff is courteous and professional. Great team

Jul 1, 2014

My children were seen by the doctor and she was patient and kind and thorough. Great experience.

Jun 30, 2014

Dr. Claire was outstanding! I have been going to optometrists all my life and have never had one explain everything in detail as Dr. Claire did. She was professional and polite with awesome bedside manner.

Jun 28, 2014

Great service and thorough exam.

Jun 27, 2014

Warm and courteous personnel who were very knowledgeable and helpful with making decisions on lens and glasses. I never felt rushed and received a detailed explanation from Dr. Young that really helped me feel better about the changes in my eyesight and the need for adjustments to my glasses. Ryan explained the insurance coverage and my cost responsibility which was nice to see before I had to pay. This is why I drive from Kingwood to the Woodlands for my eye appointments - great team and terrific service!

Jun 27, 2014

My overall evaluation of my visit was excelleny. The only negative was the time I had to wait to see Dr. Young. This was the first time in six or seven years that I had to wait to see Dr.Young. Therefore, I do not believe that the wait time should detract from the excellent service provided by Dr. Young. In fact, Dr. Young referred me to Dr. G. Singh who performed cataract surgery on both eyes on 4/22/14 and 5/13/14. I am very appreciative of her invaluable support in connection with my cataract surgeries.

Jun 24, 2014

The assistants and the Doctor were all friendly and accommodating.

Jun 18, 2014

I'm a loyal patient, due to the staff and Dr. Young's outstanding service. I would like to see more of a selection for frames.

Jun 15, 2014

Appointment at Noon. Arrived at 11:50. Went through pre-op immediately. Placed in Dr. examining room at Noon. Sat there for 40 minutes listening to Dr. in adjacent examining room with another patient talking about a little about work and a lot about other stuff. It would have been a little more comfortable in the wating room rather than the examining room for that long.

Jun 13, 2014

I'm always pleased with your establishment. Very pleasant and professional.

Jun 12, 2014

I've had always a good experience with TSO Woodlands. My only comment is to better clarify before the exam, the difference between the optional exams, in order to make a more informed decision.

Jun 9, 2014

Very service oriented and more helpful than other locations that I've experienced

Jun 7, 2014

Great visit will recommend to othera

Jun 1, 2014

Several of my coworkers us Dr. Young and gave a glowing recommendation. The service was friendly and they explained everything to me every step through the exam and frames selection. I was pleasantly surprised by the pricing in my new glasses.um new to the area so it's comforting to know I don't have to travel back to the location of my previous doctor to receive great service on my eye care. Thanks!

May 31, 2014

Was my best appointment in all my years.

May 24, 2014

Dr. Kathryn is so nice...Best prescription and fitting...gk

May 23, 2014

Great experience! Lovely staff and Dr. young was great, too.

May 23, 2014

I was very please with my service, and would definitely go back.

May 21, 2014

Everyone was extremely helpful and friendly :)

May 20, 2014

Staff was very professional and courteous

May 19, 2014

Knowledgable and helpful staff

May 19, 2014

Staff was not proactive in carefully reading through insurance. This could have meant a difference of over $600. This is a problem and may keep me from reffering friends or family.

May 19, 2014

My wife and I both just love Dr. Clair what a great person she is. Thanks

May 15, 2014

I find Dr. Young and her staff to be professional, friendly and quite competent. They are very client focused and work very had to ensure you and all their clients are well taken care of it is a pleasure to visit for my exams and eye glasses.

May 10, 2014

This was my first visit and I was very satisfied with my doctor and the pleasant office personnel

May 9, 2014

The Doctors and staff here have always been first rate.

May 9, 2014

Everything went smoothly with all questions being answer to my satisfaction. Dr. Young and her staff are an excellent group to use for eye care.

May 2, 2014

Mancy, Ryan and Dr. Young take great care of their patients. They always have time to explain things to my curiosity. Five Stars all around !

May 2, 2014

Everyone is always great there. Personable and attentive, always looking for ways to help. Looking forward to many years as a patient- both me and my family.

Apr 29, 2014

overall good experience. I just needed a prescription and to reorder contacts and was able to get that done promptly.

Apr 28, 2014

My experience at TSO was wonderful. The technicians were very patient and kind. I felt comfortable to ask questions and take my time with the doctor. Overall a great experience!

Apr 27, 2014

Treated like old friend visiting and no detail over looked.

Apr 26, 2014

No complaints. I was in and out within 45 mins.

Apr 21, 2014

This was the best Eye appointment ever. Thanks again.

Apr 21, 2014

I enjoy my visits with the staff. They are always curtious be it on the phone or in person I love Dr. Young she is always very pleasant and happy to see you makes you feel like family and explains everything!! I referred my Aunt and she loves the Woodlands TSO also.

Apr 15, 2014

Great staff at this location.

Apr 13, 2014

The staff was professional, friendly, and quick. I highly recommend!

Apr 11, 2014

I have already recommended you all to all family and friends. This was the most thorough and best eye exam I have ever had. Everyone was so nice and informative. Thanks to everyone at TSO, a great winning organization! Elizabeth Guilbeau

Apr 4, 2014

I love the staff at TSO in The Woodlands. Dr Clair is awesome and I always recommend her when the occasion arises. Thanks for being so thorough and professional....

Apr 4, 2014

I love Dr. Young and her team. They are always timely, thorough and courteous. Highly recommend them.

Apr 1, 2014

I love the Tso Group in the woodlands. Every staff member was friendly and encouraging. The are always helpful when I talk. They greet up immediately unless with a client. They feel like family.

Mar 28, 2014

The manager Ryan was there on top of a problem which was a mere mix up. I am the kind of a person if no one is there I wait a few minutes, then call out but then theres not much that bothers me about getting help .

Mar 26, 2014

This was a great experience so much better than the last place I had went to. I would highly recommend

Mar 26, 2014

Good service, I was well treated, everything explained to my satisfaction, top marks!

Mar 20, 2014

Everyone was incredibly pleasant and helpful and my exams (and contact lens education session) were very thorough. I couldn't have asked for a better visit. Also, a nice selection of high-end frames at reasonable price points.

Mar 20, 2014

the office is pleasant, staff is helpful, doctors are great!

Mar 19, 2014

I'm very pleased with the staff professionalism. My doctor was courteous and knowledgeable. You definitely have a permanent customer and I will be glad to refer others to you.

Mar 16, 2014

Was a Great Experience. Well treated and taken care of.

Mar 14, 2014

I was treated with super service from the moment I walked in the door ! I love Dr Clare!!! Definitely would recommend you to others!!!

Mar 13, 2014

Your staff did a fantastic job.

Mar 13, 2014

Dr.Clair is a great doctor! She's patient, explained things to me and helped me out with everything.

Mar 13, 2014

I think that the service was very professional. Everyone was polite and caring. The doctor was very extensive. Much more detailed then other places.

Mar 12, 2014

I hope & pray their eye inquiry testing will prove to be as true to perfect & the best vision I can possibly see when wearing glasses.

Mar 11, 2014

Dr. Young's office is undoubtedly the best eye-care center in The Woodlands/Conroe/Spring area. The staff is courteous and efficient and they have an excellent selection of eye-ware on hand.

Mar 10, 2014

Dr. Young and staff are very professional. They are caring and compassionate and take the time to explain all aspects of your eye health.

Mar 10, 2014

Staff and doctors are great! Ryan is a true gem when it comes to customer service! Thank you for always making mine and my family's experience excellent!

Mar 10, 2014

i was satisfied. everyone was very professional and courteous

Mar 9, 2014

Great visit and friendly staff! Once again I felt I received a very thorough exam. Everything from my vision exam to my benefits were explained. The Dr. Clair and the staff here are very friendly and helped me pick out the perfect pair of glasses. No pushy sales tactics and individualized care were given. I highly recommend this office!

Mar 8, 2014

Excellent service! No complaints.

Mar 8, 2014

I hurt my back when I sat on the chair with wheels and it went from under me.

Mar 8, 2014

From the moment I walked in the door (as a walk-in!), I was treated with more like a guest than a client. I always have a difficult time with eye exams, but Dr. Clair was so personable and patient and professional, I didn't feel rushed or pressured at all.

Mar 8, 2014

Everyone here is so very nIce and professional. Great optometry office and I have been in many.

Mar 8, 2014

I like the staff and doctors at TSO and was amazed at how quick the turnaround time was to receive my new prescription sunglasses and eyeglass lenses. I am very pleased I switched eye doctors.

Jun 4, 2013

The doctor is very nice and clearly explains everything.

May 24, 2013

It is often very difficult when using a new health care provider; but I was pleasantly surprized with how comfortable the team at Woodlands TSO made me feel. I am delighted to report that the visit was prompt and beneficial beyond my expectations. Very happy with their services!

May 22, 2013

I really have enjoyed my visits at this TSO and have referred friends and family. This time, however, when I walked in and checked in, I was treated like an inconvenience rather than a patient. Not really sure what was going on at the desk but they barely acknowledged me and said, "just sit down over there for a minute". Definetly not the service I'm used to. But Dr. Young is always nice and friendly!

May 21, 2013

I enjoyed your associate immensely.

May 18, 2013

This was our first visit and it was great Dr.Yee-Young explained the exam's thoughly. She answered all of the questions my wife and I had.

May 17, 2013

TSO in The Woodlands is the best optical clinic we've been to. Great staff, good selection of eyewear, best value for our family's vision needs.

May 12, 2013

Friendly and helpful staff..Dr.Claire does a great job as normal..

May 9, 2013

Yesterday was my first visit to TSO in The Woodlands. Dr. Yee-Young took her time with explaining everything to me and answering my questions. I will definitely return to TSO.

May 8, 2013

Great dealing with Dr. Yee-Young, everything was clearly explained.

May 8, 2013

Dr. Young is very good at what she is doing. We always make sure she is the doctor who is in when we come in for our yearly check up.

May 7, 2013

Dr Young takes time to explain things and is always willing to answer questions. The entire staff is very professional and through.

May 5, 2013

The doctor saw me promptly

May 3, 2013

The office and staff if always pleasant and helpful!!! I enjoy my time in the office every time!!! They are like family. :)

May 2, 2013

Could not have been b

May 1, 2013

I walked in without an appt. and they attended to me right away and got me in to see the Dr. For exam almost immediately. The staff as well as the Dr. are very knowledgeable and can't do enough for you. They were exceptionally! Donna

May 1, 2013

This was probably my best visit ever to a Dr.'s office everyone was very nice and professional. Dr. Kate Clair was great very professional but also very nice and friendly. The girl who helped me with selecting my glasses {sorry I don't remember her name} was also very nice usually it takes me a bit to pick out new glasses but because she was so good at picking something that would look good on me I only had to look at 3 pairs before finding one I loved. I will definitely be back and I highly recommend TSO Woodlands.

May 1, 2013

Very friendly and very quick! They were understanding and pleasant.

May 1, 2013

Dr. Linh Yee-Young is a true professional - caring and thorough!

May 1, 2013

My visits at your office are always a great experience. The staff is friendly and helpful and I was in and out in no time!

May 1, 2013

The staff was friendly and the exam was done with perfect timing as soon as I finished witrighin. She explain everything that was gonna happen and madde sure to ask questions

Apr 22, 2013

I really like Dr. Young, and all the people in her office. They all explain things very well and are extremely helpful. I would highly recommend them to everyone.

Apr 19, 2013

The staff at TSO Woodlands is awesome!

Apr 17, 2013

I was very satisfied with the staff and doctor. Everything was explained well, and the staff was very knowledgable and courteous.

Apr 12, 2013

I feel I got a thorough eye exam and an accurate eye glass prescription. The examining doctor clearly explained my test results.

Apr 7, 2013

Dr. Clair was fantastic, so kind and able to put me at ease after an eye injury.

Apr 7, 2013

Dr. Clair was thorough and explained everything clearly. The new technology being used is very impressive.

Apr 4, 2013

Professional, Organized, Clean, Relaxing

Apr 3, 2013

My daughters saw one doctor, and I saw another two days later. Love the care and extra attention/information we obtained! Thank you for getting me in on short notice. We will start coming to your office for our future eye exams.

Mar 28, 2013

All went very well. Thanks

Mar 27, 2013

I'M GLAD I VISITED YOUR LOCATION.

Mar 25, 2013

My experience at TSO was a perfect one. I often find exams like these uncomfortable, but the team at TSO (especially Dr. Clair) made me feel so welcomed and taken care of. Dr. Clair's cheery attitude made a once uncomfortable process quite enjoyable! I will definitely refer her to everyone I know!

Mar 25, 2013

The new doctor was awesome with my daughter!

Mar 24, 2013

I really enjoyed the service.

Mar 24, 2013

Overall I felt that this was one of the best exams I have had. Really appreciated the explanations and in particular the time you spent with me. Everyone on you staff is very professional and customer focused and the cycling through the different exams was done in a very timely way. Thanks

Mar 22, 2013

Excellent appointment with the latest eye exam tech equipment and people. Great experience TSO!

Mar 15, 2013

Answered all my questions and thoroughly explained what was going on and what I should keep a look-out for in the future. Awesome attitudes!

Mar 13, 2013

The Team at TSO Woodlands is GREATTT!!!

Mar 13, 2013

The physician was excellent

Mar 12, 2013

I am going to change doctors and become a patient also.

Mar 10, 2013

Customer service here is outstanding! Keeps me coming back!

Mar 10, 2013

Great TSO. Visit was way above expectations

Mar 9, 2013

See line 7, all was great.

Mar 6, 2013

Always a pleasure - both the staff and Dr. Young are professional and are genuinely concerned about their patients.

Mar 5, 2013

I was very impressed with all aspects of the visit, since I haven't had my eyes checked in many years. The technicians and Dr. Young were very thorough and explained all of the procedures they performed.

Mar 3, 2013

Everyone was courteous, informative, and timely. My appointment was on a Friday, and I received my glasses on Monday (I had an astigmatism in one eye). I would recommend to anyone and everyone.

Feb 27, 2013

This was my second visit with this doctor and both times she has been very patient and informative. She takes her time with you and makes you feel very important to her. Thank you.

Feb 22, 2013

Thank you for the service, very professional and caring staff.

Feb 21, 2013

Very nice staff. Dr was wonderful. Will refer friends and family to her. I felt she was very thorough in examination and it is nice to be able to see again.

Feb 20, 2013

Thank-you for being so kind and sincere.

Feb 20, 2013

All staff, were great, very warm and friendly.

Feb 20, 2013

You guys are always great.

Feb 13, 2013

Everything went well I liked the staff

Feb 10, 2013

Always been a pleasant place to come .

Feb 10, 2013

Katherine did a wonderful job with my family and explaining everything to us. She is an asset to your company!

Feb 9, 2013

Very friendly staff and everything was explained very well. Impressed.

Feb 9, 2013

Very friendly, cared about my needs.

Feb 8, 2013

Excellent all the way around.

Feb 8, 2013

Dr. Lee-Young and the lady (sorry I don't remember her name) were very helped, personable, and attentive to my needs.

Feb 8, 2013

As someone who has had extremely poor vision his whole life, and subsequently has had to visit Opthamologists in hospitals because of this, I was pleasantly surprised at how wonderful and professional everyone was at TSO. The equipment made everything I had experienced before seem antiquated. Everyone had an extremely positive attitude. There is no way I'm going anywhere else for my eyes, and never again will I dread an eye appointment.

Feb 7, 2013

I was referred to Dr. Linh Yee-Young by a friend. I've been well taken care of by her & her office staff for over 2 years now. Each visit is a pleasure & because excellent service is often hard to find, I have recommended this office to friends of mine.

Feb 3, 2013

good visit, changed my appointment at last minute. well handled and efficient.

Jan 30, 2013

Although appointments were running behind schedule I felt like the care I received was very good and the staff was friendly and helpful.

Jan 27, 2013

The employee that helped me select my glasses was knowledgeable and patient. I left with feeling that my glasses would be constructed the way I wanted.

Jan 22, 2013

Was very impressed with Dr.Clair's knowlege, as a matter of fact I am seeing better in my trial contacts than I have in months. Thank you all for a great first time experience with TSO. Donna Easterwood

Jan 17, 2013

Thank you for a very nice experience

Jan 16, 2013

Everyone was great. Cheerful, informed and caring. My kind of place!

Jan 15, 2013

My ten year old son got contacts for the first time! Outstanding outcome and comfortability for him!

Jan 9, 2013

I have used Dr. Yee-Young for several years and everyone has been A1 in service and with a smile. In today's negative world it is great to see a business that still cares about people and not the bottom line. Thank you!

Jan 8, 2013

Your whole team are the best in the buiness and Dr. Kate is exceptional..

Jan 8, 2013

I really like Juliette. She is very kind and gentle. She is also very clear and supportive.

Jan 8, 2013

as a cross country truck driver, time home is extremely limited, and with your quick turnaround had me out a day early, that Saturday the day after I picked up my glasses, had an express load out of Houston. The cost was comparable to other places that would take up to 2 weeks to get glasses.

Jan 8, 2013

I have never worn glasses before and unfortunately as we age our vision changes. I didn't know what to expect and was immediately put at ease by everyone that I met at TSO. Thanks for explaining each process with me and answering all my questions. Dr. Linh Yee-Young and her staff provided excellent care during my recent eye exam and I trust her and her staff to take care of my eye care needs as well as my family's needs.

Jan 8, 2013

TheDoctor was very good and friendly.

Jan 8, 2013

Outstanding service: attention to detail; courteous; responsive.

Nov 20, 2012

I really enjoyed to people

Nov 16, 2012

thanks for taking good care of our family!

Nov 13, 2012

Took the time and care to work with me when I wasn't feeling very good - bad cold.

Nov 12, 2012

Had to wait over 30 minutes to be seen and never got an explanation as to why. Spent over 90 minutes in the store which I feel was excessive. The staff were however very nice once I was taken.

Nov 11, 2012

I was a walk-in customer and the staff worked me into their schedule. Everyone was cordial, helpful and thorough in the performance of all aspects of their jobs. My wife and I have used this TSO for three years and will continue to do so. Thanks to everyone for your good work. R M Miller

Nov 9, 2012

dr lam was great she found a problem with my right eye and sent me to retna doc/

Nov 8, 2012

Your team continues to provide the highest level of customer satisfaction. Great job!

Nov 5, 2012

We have been patients of this office for four years. Every visit is always of the same high quality. We have enjoyed the treatment we have received by all the Staff that have cared for us.

Oct 29, 2012

I was very pleased with the service and the doctor. She was knowledgable and helpful with my vision concerns and fitting for my glasses perscription.

Oct 28, 2012

Will definitely be back for my annual check ups. I am going to recommend for my wife as well.

Oct 27, 2012

Friendly staff, and overall great place to go. Would definitely refer others.

Oct 25, 2012

I can see! Thank you for great fitting RGP contacts!

Oct 24, 2012

The entire staff was great and Dr. Lam was very engaging, informative, professional and friendly. I have already referred my daughter to you.

Oct 20, 2012