TSO Woodlands
Dr. Linh Yee-Young
528
Reviews
I love how thorough all the personnel is when taking your initial measurements. Dr. Clair is wonderful and works with my ophthalmologist Dr. Benz (she referred me to him) to give me the best eye care.
Dec 16, 2019
Very pleasant visit, staff was courteous and efficient. Dr Linh took her time and explained everything to me. She was terrific and very knowledgeable.
Dec 13, 2019
My 1st visit. Staff was great. Dr Clair was very good and professional. Great visit.
Dec 5, 2019
Wonderful service; everyone was so friendly and helpful. I had a great visit with Dr. Clair. She had very good suggestions for my eye care. Will definitely be going back!
Nov 26, 2019
All of the TSO Woodlands Team were professional and attentive to my personal lens and eyeglass needs/requests.
Nov 23, 2019
We loved Dr. Clair, she was so sweet & informative & was very patient with our questions. Also everyone in the office was nice - especially Dezi that helped with the glasses😊
Nov 3, 2019
Everyone was courteous and professional.
Oct 18, 2019
Excellent service, very professional people who made you feel comfortable. Clean and organized office.
Oct 18, 2019
This was my son's first eye appointment, the nurses and doctor made him feel comfortable.
Oct 16, 2019
Enjoyed my visit, doctor was friendly and attentive. Wonderful staff and awesome selection in glasswear.
Oct 16, 2019
Just went in for my annual eye exam. Dr. Clair and team is always nice, prompt, and professional! Really enjoy my visits there.
Oct 14, 2019
The team at TSO The Woodlands are amazing. Dr. Yee-Young was thorough and attentive to my questions. Helping me with my choosing of frames was Dezi. She was patient, explained everything regarding my coverage, and how the frames looked on me. Thank you so much for the amazing and professional care you provided.
Oct 9, 2019
This was my first experience at this TSO. I was very pleased with all the staff. Dr. Clair gave me answers to questions I didn't even know I needed to know. I felt like I had gotten an excellent exam and can't wait to get my new glasses!
Sep 7, 2019
Everyone was kind and professional. I appreciated all my questions being resolved. Dr. Clair took the time to answer and a sure me that all was going well.
Aug 30, 2019
Great and friendly staff. Very knowledgeable
Aug 7, 2019
The staff was wonderful and the Dr. Kathryn Clair was extremely informative and just a pleasant person to interact with in this type of setting. I am not big on any doctor scenario and this was really a great experience and I believe she provided me with some extremely useful information that will alleviate a lot of my symptoms. I feel this will be a great family eye doctor that we will be using for as long as we are here in the area.
Jul 30, 2019
The staff was just amazing. So nice answered all questions great experience
Jul 25, 2019
My positive experience year after year keeps me coming back as a patient. I find Dr. Claire very compassionate and genuinely interested in me as her patient. The staff is consistently professional. I also loved the variety in the glasses and sunglasses this year.
Jul 19, 2019
I enjoyed my visit and I was in and out very fast. I really appreciate it not being overwhelmed or rushed when I was trying to pick out my glasses.
Jul 18, 2019
Great experience. Everyone is very professional from check in to testing to the Dr. The Dr. covered all the results in depth and gave helpful advise on my condition. Very satisfied.
Jun 19, 2019
I had a minor eye problem and they fit me in with no appointment. The front desk girls are great and so was the Doctor. The Doctor was was thorough and explained everything to me that was going on in my eye.
Jun 11, 2019
I was impressed. I will definitely be back.
Jun 11, 2019
Everyone was great from the time I entered TSO to the time I left.
Jun 10, 2019
Dr Young was very pleasant and knowledgeable. Excellent visit!
Jun 7, 2019
The visit was great. The staff and doctor where professional in all they did in the exam.
Jun 4, 2019
I was satisfied with my visit, however, I felt that I had to wait a long time in the exam room (almost 1/2 hour, too much).
May 22, 2019
Super fast service. I was in and out with a full eye exam and check up as well getting a foreign body removed from my eye in less than an hour with great care and attention.
May 21, 2019
The personnel and Dr. Kathryn Clair were outstanding by making me feel at home. I was very comfortable that everything was not just cleaned but thoroughly cleaned and each process was explained. They were not there to sell me glasses but offer me options that fit my requirements by listening to my needs from work, home and play. I will continue to come and recommend them to anyone needing glasses or contacts.
May 15, 2019
Everyone I met at Dr. Young's office was very friendly, caring, and welcoming. I sincerely appreciate Dr. Young and her excellent care. Thank you!
Apr 26, 2019
I am pleased, as always, with my visit with Dr. Yee-Young, and all the staff was courteous and pleasant. I was a little surprised that it took 15-20 minutes after my appointment time to be called back. I was the first appointment of the day. Maybe a little more appreciation of a patients time would be in order.
Apr 24, 2019
Best exam ever! Even setting up appointment with front desk was best customer service I've experienced. When I first stopped by to inquire about a new patient visit/exam, they did everything possible to accommodate my crazy schedule and they did it efficiently and with a fantastic attitude...which is rare these days. Then Dr. Clair sealed the deal for me with her knowledge as well as patient-doctor skills. She answered all my questions during the exam with patience and focused attention on my vision and what was best for me. I left the appointment feeling confident about The Woodlands TSO and will absolutely be returning to that location, they are number one in my book!
Apr 22, 2019
My daughter and I both had our eyes checked with Dr. Clair. She made my 6 year old daughter feel very comfortable and explained everything to her very well. All of our questions were answered and the front office staff was very helpful and friendly. Would definitely recommend TSO!
Apr 9, 2019
Nice staff, easy paperwork, short initial wait, professional culture.
Apr 8, 2019
A very pleasant visit from beginning to end. Dr. Clair was honest and did not even try to talk me into getting new glasses. Instead she said that she could not help me to see better, but referred me to an ophthamalogist to remove the cataract on my right eye.
Apr 6, 2019
I like this office because I never sit in the waiting area more than a few minutes. Everyone is very nice and make it extremely easy to get scheduled, purchase glasses and explained options. I definitely recommend!
Apr 3, 2019
Service was great overall..... The communication is good and the quality of the product is excellent. Personally, getting glass is a *rip off* as to what they charge for these even with insurance you can be out of hundreds of dollars just for one pair of glasses. You can’t tell me that frames and the perception itself cost this much money. - System is Broken.
Mar 19, 2019
I felt Dr. Clair took time to explain everything about my eyes. Her explanation was was to the point and very understandable.
Mar 11, 2019
Great staff, we're able to talk to my 15 year old as if he were an adult. The staff was very knowledgeable. Thank you!
Mar 4, 2019
It was one of the best experiences I have had in years. Everyone was professional and friendly, and Dr. Clair was wonderful.
Mar 2, 2019
They have treated my family and I, very well over the years. That's why I drive from Kingwood to come to this location, I know everyone the service will be better than the last visit.
Feb 23, 2019
We had a great experience at TSO! The entire staff was friendly, professional, and extremely helpful. They were also great with my children. We will definitely remain customers here for years to come.
Feb 19, 2019
Great Staff, Clear and Knowledgeable about caring for your eye health and best plan's for various types of payment. Wouldn't go anywhere else.
Feb 2, 2019
I want express my complete satisfaction in my visit to TSO last week, from the ease of making my own on-line appointment, until the end of my appointment service last Friday, everyone at TSO took care of all my needs and TSO will certainly do so again, for many years to come!
Jan 28, 2019
Friendly works great with me. Patient
Jan 17, 2019
Awesome Dr.'s who take their time with their patients!
Jan 9, 2019
Great visit. Always enjoy my exam and visiting with Dr Clair.
Jan 5, 2019
Dr Kim is always s pleasure to visit She is alway professional and very easy to talk too. She makes you feel like you’re her only patient. The staff is awesome and very polite.! Looking forward to my next visit!!
Jan 4, 2019
Dr. Terhune was awesome! She was very friendly and personable from the moment she stepped into the exam room which is extremely important to me. It is an indicator of confidence and also appreciation for me as a customer. She took time to explain things to me regarding my vision and eye health that no one else has taken the time to do. I was offered sensible ideas to alternative approaches to correcting my vision issues. I look forward to going back for my contact fitting next week and working with Dr. Terhune in the future. The front desk staff was also very friendly and helpful...really nice experience to start off my new year!
Jan 1, 2019
Great experience all the way around. They use the latest in technology, a thorough exam was completed, options discussed in great detail, and the service was fantastic. I will gladly refer to friends and family.
Dec 1, 2018
Dr. Claire and team were very courteous and professional. This was my second visit and I was concerned with the change in my vision from the last visit. Dr. Claire assures me the minor change was normal and this made me feel relieved because I am a worry wort. After my exam she directed to the eye glass professional(she was expecting a bundle of joy). She was very patient and helped me select a very nice pair of glasses.
Nov 29, 2018
Received the usual outstanding customer service... highly recommend Dr. Young and her friendly professional staff.
Nov 21, 2018
Excellent service was really impressed with Chelsea she helped me out a lot!!
Nov 14, 2018
Dr. Clair is so wonderful; she is very professional and knowledgeable. She provides a lot of insight into your concerns and is extremely through in her examination. She makes my annual visit so pleasant that I actually look forward to it each year.
Nov 3, 2018
Great service optometrist was excellent very clear explanations
Nov 2, 2018
Friendly staff. Very patient with first time trying contacts. Doctor explained everything thoroughly.
Oct 29, 2018
I was amazed with my experience here. Everyone was so kind and made me feel welcome.
Oct 25, 2018
My first visit to this location and I was very impressed. The doctor and staff were friendly and very knowledgeable. Definitely would recommend to friends and family. Thank you. A. Tipton
Oct 13, 2018
The staff was great and very patient with me. My eyes are very sensitive to light, so every time they did some sort of test it took awhile to get it right. Not once did they roll their eyes or looked irritated. I just want to say thank you.
Oct 7, 2018
Was long over due for an eye exam so thought it was time for an appointment. Updated paperwork and the front desk attendants were very efficient and friendly. Had all insurance preparations done prior to my arrival which I really appreciated. Dr. Claire is very thorough and is very friendly. I never mind going to get my eyes examined if she’s around. She has a professional and client friendly balance about her. Something showed up in my retina and Dr. Claire referred me to a specialist. Ordered a pair of new glasses and thought they were way too expensive but what do you do? All in all a very good visit.
Oct 2, 2018
I have been going here for years. I have seen both Dr. Young and Dr. Clair, they are both very thorough with a great bedside manner, but you're in a chair. Staff is friendly and very helpful. I would highly recommend. Krist R.
Oct 2, 2018
It was very pleasant to be with the Ethic and Organized Staff and Dr. Kathryn, she is amazing, very nice, very detailed, she was very patient with me I got so many questions and she took the time to answered everyone of them. All of you are awesome. Thanks to Dezi too for all her time and assistance.
Sep 27, 2018
I was extremely happy with my visit and the results , they were much more forthcoming and clear in explanations then anyone I have been to in years. Very nice and professional!
Aug 30, 2018
Service was great, Dr. was great, location was great. BUT Pricing was not clearly explained. I called days before asking what the cost of the exam was without insurance, and was told $99. While I filled out paperwork, they had some “add-on” items you could clearly pay extra for. But some items were added without being explained until AFTER the visit. Total Cost was $199. Double what I expected.
Aug 21, 2018
Now I understand why my dad went to you all for so many years... Nothing but peaceful help.
Aug 12, 2018
Very impressed with Dr. Clair and staff. I feel I have found a good new home for the health of my eyes. Most extensive exam I've ever had including some valuable preventive care.
Aug 11, 2018
I had a terrible experience in a TSO but this one really took all that away. I had the best experience and I ended with what I needed. From the helpful staff to the very friendly doctor, I really enjoyed it! I was just a walk in but glad I took the time to stop in and get my glasses here. Definitely coming back and bringing my family with me!
Aug 2, 2018
I called and asked to make an appointment with Dr. Clair I have been seeing her for 2 or 3 years now I always see her. so they gave me a day and time when I got there everything went as usual until the nurse said Dr yen I think that’s her name will be right in and I asked why I don’t see her oh well she is here today Dr Clair works tomorrow! Okay then why did the person who makes appointments not give me one for the day my Dr was going to be there? I was really upset but the rest of my week was full so I had to see her because I needed my contacts refilled. I guess next time I will have to ask and make sure that they actually give me an appointment with the doctor I requested and not just assume that they actually know how to do their job.
Jul 31, 2018
Dr. Clair is amazing. Such a sweet person, very informative as a doctor, and gave a thorough eye exam. The staff is friendly and very willing to work around my busy schedule to fit us in at the right time.
Jul 30, 2018
Every visit to this office is a positive experience. Very little wait and the staff and doctors are efficient and helpful. My whole family is treated here and we will continue to come back.
Jul 23, 2018
I come back this year with my 3 kids because last year was a really good experience but on July 18/18, I was really disappointed, the reception ladies were rude, misinformed and not a well welcome. is unfortunately because we are a family of 6 and everyone needs glasses or contacts. on the other hand, Dr. Clair was so sweet.
Jul 23, 2018
Dr. Young and her staff were awesome. Explanations about the findings on this visit were geared toward my level of understanding. Helping me to understand the need for different glasses for my computer work as compared to my daily wear glasses.
Jul 11, 2018
Fantastic staff! Very professional! Patty Tombari
Jun 19, 2018
The staff was very helpful and nice as soon as I walk in and help me with all of my questions. The doctor was also fast and covered everything that I need.
Jun 15, 2018
Dr. Clair was very nice and professional she answered all my question and concerns. I felt that she gave all her attention to me and I did not feel rushed during my appointment.
May 31, 2018
Dr. Claire was so sweet and really explained everything to me. She took the time to listen and offered me so many options. Will definitely be sticking with her!
May 25, 2018
Everyone there was kind,considerate and courteous. Dr. Kathryn Clair did an excellent job winning me over since I was a tad sceptical upon arrival. She also made the process very easy and enjoyable. For the first time in my 66 years, I’m actually looking forward to wearing some cool glasses.
May 25, 2018
The entire staff at TSO Woodlands was extremely welcoming, professional, pleasant, and efficient. Dr. Clair was very thorough with my exam and she took the time necessary to explain everything to me and addressed all of my questions. A great experience overall.
May 17, 2018
Dr. Clair is great. She provides education about the examination, testing and vision options. She is very patient and easy to talk to. Appointments run on time and office staff is friendly and professional.
May 14, 2018
Extremely wonderful visit! Everyone was so nice and explained everything to me in detail. Left feeling informed and treated like a VIP.
May 7, 2018
Everything about this visit was awesome! From the front staff to the Dr. everyone was super friendly and knowledgeable and made my whole family feel extremely comfortable. We will definitely be coming here from now on!
May 7, 2018
Visit was exceptional, besides starting late, everyone was pleasant. The person helping me and my wife with selecting our glasses was very professional and extremely helpful.
May 4, 2018
The attention was good. The practitioners that did my son’s exam and testing were very patient and gave clear instructions that he understood (since he’s only 5 years old). Dr Young explained to me the results and made him feel good and optimistic about having glasses.
Apr 25, 2018
Dr. Clair and the staff were very timely and efficient. This will hopefully be our forever home for eye exams.
Apr 17, 2018
Great place to go. Dr. Clair and staff are very personable and professional. Very comfortable atmosphere. I would highly recommend TSO for all of you vision needs.
Apr 14, 2018
I very easily scheduled online an appointment for a routine eye exam. The place is very clean and very well equipped for different kind of exams. I didn’t have to wait too much and everybody was very nice. Very good experience.
Apr 5, 2018
Dr. Clair is the best. She spent a long time with me and fitting me with contacts. I am still trying them to make sure that I can read my computer screen at work. Chelsea was amazing, she explained everything to me and helped me pick out glasses. I never felt rushed. I felt like I was the most important customer in the office!
Mar 28, 2018
Super! Dr. Lee-Young was patient and efficient. I look forward to getting my new lens. Thanks, Janet Emmons, EdD
Mar 28, 2018
I have been visiting this office for the last three years and have continued to receive high quality service from both Dr. Young and Dr. Clair. The visits are thorough and cover all aspects of the condition of my eyes. i am very pleased with the service and quality diagnosis I received. My wife is also a customer and is pleased with the service. I would highly recommend this office to anyone who asks. Regards,
Mar 22, 2018
I had a good experience at TSO. The doctor took a lot of time helping me with my vision test and double checked to make sure the prescription was correct since there was a big change since my last one.
Mar 20, 2018
Dr. Clair was great! I've been to eye appointments that are sometimes rushed and she did not make me feel that way. She was very informative and answered all my questions. I will definitely be back to see her next year!
Mar 12, 2018
Dr. Young and her staff are true professionals. They are respectful of time, but ensure that all aspects of their patient's care is addressed. I am very comfortable with her assessments and always confident in her diagnosis. Best Optometrist in the city.
Feb 24, 2018
Very pleased with how my visit and exam was conducted. Especially appreciative Dr. Clair’s responsiveness and flexibility in regards to my thoughts on how the prescription should work for me.
Feb 24, 2018
I feel that I had the best eye exam that I have ever had!! Everyone was most helpful, I could not have been treated any better!!
Feb 21, 2018
The girls were very polite and knowledgeable .
Feb 18, 2018
Nice doctor and staff. Very good customer service.
Feb 10, 2018
As always everything was excellent !!!!,Never a problem will continue to go there, Ryan goes out of his way to help. Just a great overall experiene
Feb 9, 2018
Friendly service and never felt rushed to hurry with the exams or with questions I needed answered. Got a great understanding of my eye problems and how best to resolve them.
Jan 30, 2018
Service was impeccable. After basic examination, I talked to Dr. Clair about me getting LASIC surgery. She said I was a candidate for it and recommended a doctor for it and what to expect. Fitting me for glasses took a good while, but technician was there the whole time and was very patient and attentive. We found exactly what I wanted and needed. I was so pleased I got her fit me for sunglasses as well.
Jan 25, 2018
Dr. Linh Yee Young and staff are fabulous. She is quite thorough in her examinations. She listens to her patients and explains in detail without belittling you. She asked if I had any concerns about my vision and told me that certain things are expected as your eyes age. The front office took the time to help me pick glass that complimented my face. They even let me see inventory that was not on the floor yet. It’s that kind of service most people are looking for.
Jan 23, 2018
Dr Clair was amazing! The entire staff were very helpful and friendly! TSO will be the only place from now on that I will use.
Jan 22, 2018
Friendly easy going establishment. Not pushy, explained treatment options and showed keen interest in answering my questions.
Jan 12, 2018
Took our family of 4 into a 2 hour time slot on the same day. They are so prompt and quickly got the family in and out - including picking glasses for 3 family members and explaining our insurance benefits to get the best bang for our buck!!! Extremely patient with kids - they take time to explain the process to ensure the kids are not scared by the machines they use. The staff and the doctors are so friendly and helpful.
Jan 6, 2018
The customer service was great and doctor very detail and professional explained the health of my eyes.
Jan 5, 2018
I have been seeing Dr. Yee-Young for my eye-exams for several years, and will continue to do so. She is very thorough and helpful in explaining her findings, and her office staff is always very pleasant and helpful.
Dec 5, 2017
Very professional & all the office employees were friendly and courteous. A totally enjoyed appointment / visit.
Nov 5, 2017
Dr. Clair and Dr. Yee-Young are great and always take the extra time when I visit.
Nov 2, 2017
My experience was Wonderful at TSO everyone treated me with excellence . My treatment was so much better than other places I had been too. Thank You for making my visit Pleasant.
Oct 11, 2017
My visit was great I had to bring my two grand-daughters with me and my doctor let me go back to the lobby to check on them between the exam she was very patient and so was the receptionist Thank you! TSO
Sep 27, 2017
Dr Clair was awesome. Great knowledge and bed side manner. Answered everything and made us feel comfortable.
Sep 21, 2017
I was greeted immediately and seen promptly at my appointment time. Dr. Clair was very efficient and helpful in determining my needs for the next year's contracts. Totally a pleasure!
Sep 21, 2017
Love Dr. Claire and the awesome treatment I received from her staff! I know my eyesight is very important to dr. Claire and she gives me the best care possible!
Jul 26, 2017
The staff and Dr. Clair are always very friendly and attentive. I feel comfortable coming here and knowing my eyes will be properly examined. The only issue is that I usually buy my contacts elsewhere because they are over-priced. I recently used all of my $150 insurance benefits to cover a 24-pack, when they are a mere $114.99 at Target. I'll probably continue to use them for an exam and get my contacts elsewhere in the future. Thank you.
Jul 19, 2017
The staff here is always super polite and helpful. My son has been a long time patient and we have been very happy so this was the first place I thought of when I needed an exam. Dr. Young was knowledgeable and took the time to explain and answer all my questions.
Jul 4, 2017
Excellent visit. Dr Yee-Young answered all my questions.
Jun 28, 2017
I saw Dr. Linh Yee-Young at TSO Woodlands. She was very thorough, kind, and knowledgeable. Overall, it was a wonderful experience and I will definitely continue to use Dr. Yee-Young and her staff for my eye care.
Jun 27, 2017
This was one of the most awesome visits I've had to an eye clinic, all the staff was very professional, friendly and courteous. Tanisha was very nice and patient with me while trying on different frames, answered every question i asked and explained all my benefits about and through my insurance. Dr.Clair was very thorough explaining my new found vision problem of needing progressive lenses and how the contacts work with having nearsighted and farsighted issues now that i'm mid 40's. I will refer everyone I know to this clinic. Thank you for excellent service!
Jun 26, 2017
I went in for my first visit at this location and everyone there was exceptionally nice and caring. You ask a question and they respond with enough information to satisfy you and taking that extra time for patients is often rare at other places. Dr. Clair as well was excellent. She makes sure you understand everything and takes her time to ensure you are getting the best exam. I am happy I found TSO The Woodlands and look forward to getting my new glasses.
Mar 31, 2017
It was a great experience with this office visit. The staff was friendly at the counter and Dr. Clair was wonderful!
Mar 13, 2017
Great staff... Very professional and friendly. Doctor was extremely patient and knowledgeable. She took her time with my 8 year old daughter first time and made her feel comfortable. Plus the latest high tech equipment.
Mar 1, 2017
I arrived early for my appointment and was promtly greated and signed in. The reception staff is wonderful, a very pleasant way to start an appointment. I only had to wait about 10 minutes before being taken back even though i arrived almost 20 minutes early for my appointment. I was seen by Dr. Clair, she is a fantastic doctor with a verk kind demeanor. She answered my questions and explained anything I needed explained. She was able to update my prescription and I was heading home within the hour. It was a quick appointment without feeling rushed. I highly recommend TSO -The Woodlands.
Feb 23, 2017
IT WAS GREAT!!!!! Your staff and the Docs are the best I have ever encountered!!
Feb 22, 2017
Loved loved loved my Dr. She was amazing! It was Dr Clair. Best eye exam I've had in ages. Will definitely return year after year. The easiest process ever with better vision achieved quickly and easily without so much back and forth of "Is this one better or is number 2 better?" I am near and far sighted and she found a contact lens for me that gave me 20/20 vision for both! She is very knowledgeable and explains things very thoroughly! I cant say enough good about this experience! Great job!
Feb 18, 2017
Very professional and courteous. Very positive experience.
Feb 15, 2017
Great experience, very professional. Employees made me feel comfortable. I was a little anxious being that I have gone to the same TSO for 15+ years.
Feb 8, 2017
The exam was fairly quick and Dr. Clair clearly explained what about my eye causes the issues I have, how that impacts my prescriptions, and answered the various questions I had along the way. As a first-time contact wearer, I really appreciated the time that I had with Constance to practice inserting and removing contacts and different strategies I could use based on what worked for me. I never felt rushed or dumb during the process of getting used to inserting and removing contacts even though it took quite a while for me to pick up the knack for it. All in all, it was an excellent visit and I am very satisfied.
Jan 28, 2017
The visit was like all of my previous visits. Everyone is very cordial, professional and well trained in the aspect of their particular service.
Jan 28, 2017
I was very satisfied about my first visit for my eye exam. IV been to a couple TSO doctors and none as good as this one. Everyone is nice and are more than happy to communicate with me and are very thorough. I asked questions and got perfect answers. We worked to gather and fine tuned my vision to get a perfect perscription. The doctor helped me to understand the condition of my eyes with vivid descriptions and demonstrations. As long as they keep up the good work id wouldn't prefer to be anywhere else.
Jan 19, 2017
The staff was very friendly and the doctor was very thorough. Will definitely make this my eye care place.
Jan 16, 2017
Wonderful experience for my kids (11 and 6). Extremely patient staff and doctors. Explained the process to both my kids, which really set them at ease. The whole process was very timely - a little over an hour for both eye exams, dialation, and glasses picked out and ordered!!!! The staff was very knowledgeable of our benefits which made choosing glasses even quicker. Fantastic visit - my kids can't wait to go back and pick up their cool glasses.
Jan 14, 2017
I love the office and staff. They are very helpful, friendly and knowledgeable. I am not pleased with the procedure of billing and the ability to place your order using you insurance and pay balance at pick up.
Jan 13, 2017
Dr. Clair is very thorough with her exams and explains details very well while making you feel extremely comfortable. I have had numerous eye doctors in the past, but non that have lived up to my expectations as Dr. Kathryn Clair has. The TSO office has state of the art equipment that is "painless" along with a wonderful and friendly staff who greet you with great smiles! The office itself is very well decorated and comfortable.
Jan 5, 2017
I really like Dr. Claire. She was professionall, very personable and friendly. She took the time to explain everything to me and made me feel very comfortable. I highly recommend Dr. Claire.
Jan 5, 2017
Dr. Young is very knowledgeable. The support staff is helpful and makes me feel welcome.
Dec 31, 2016
Very thorough and easy experience. I'm very happy to have found a new eye doctor.
Dec 30, 2016
Dr. Yee-Young and her staff are very professional. They have proven to me their ability to take care of my eye health. I am extremely satisfied with this team of health providers.
Dec 7, 2016
Great experience and customer service.
Dec 2, 2016
My visit with Dr Clair was more than great! Very thorough and communicated with me. I do intend on returning for eye exam. I highly recommend TSO with Dr. Clair. "Eye is a little better today. :)
Nov 17, 2016
I had a great experience with Dr. Clair and the staff! Job well done!
Nov 16, 2016
Great experience. Pleased with the service and frame selection. Will recommend!
Nov 5, 2016
Awesome! Friendly, approachable, very educational on my eyes and their aging curve. Felt like I met a friend! Great!
Jul 29, 2016
Dr.linh is so caring and such a professional. Very satisfied with her service.
Jul 21, 2016
The team did very well--thank you. I was provided with information about the product and services to my expectations.
Jul 18, 2016
I had not had my vision checked since 6th grade, I'm 31. I knew my vision was getting worse so I went to TSO. They were fast and I was in and out with contacts in an hour!
Jul 1, 2016
This was my first experience with TSO in The Woodlands. I took my 8 year old daughter and 9 year old son to have their vision checked. Dr. Claire, along with the front office staff interacted great with my kids. They were very disarming and approachable which resulted in a great experience. I also felt they provided great value compared to other eye doctors that I have taken the kids to in the past. I would definitely recommend TSO to friends/family.
Jun 30, 2016
Dr. Clair is great. Really give special attention to every detail. Friendly staff - always pleased with this ISO location.
Jun 16, 2016
Dr. Young is very thorough and takes the time to explain any concerns one may have. She's by far the best optometrist i have ever gone to!!!
Jun 3, 2016
This office is extremely clean with very friendly staff. They made me feel relaxed and non-stressful. Kate, my optometrist was also very friendly and professional explaining every step clearly to my complete understanding.
May 28, 2016
I saw dr Clair last sat and absolutely loved her! I have never been to a Tso and I thought every step was very professional. I usually hate going to any drs appt but, dr Clair was Very calming. Thanks for a awesome visit!
May 4, 2016
Cuctomer service was great. I was a little disappointed in the limited frame selection.
Apr 30, 2016
Both doctors at this office are kind and professional. The wait is never long and the staff is friendly and helpful. I would absolutely recommend them.
Apr 30, 2016
Very professional. Everything was explained. Prices are very competitive.
Apr 30, 2016
Great customer service! Very helpful! Great experience!
Apr 23, 2016
Dr. Young was great. Very professional. TSO did a great job getting us (me and my two boys) in on short notice because I had the day off of work due to school cancellation. My only issue with TSO (this was my first visit) was that their frames selection was limited and the pricing was too high. I bought a $200 frame that I saw Oakley sells retail for $160. Price is a big deal to me.
Apr 22, 2016
Best Optometrist so far in my life. Dr Yee-Young thoroughly explained my options and discussed my care. I did not feel rushed like other doctors sometimes do.
Apr 13, 2016
I personally know Dr Clair. I have several pair of glasses with slightly different prescriptions. She determined which one was best for mrme and I will be returning to buy sunglasses.
Apr 7, 2016
always a joy to come in from the lobby to the Dr. visit every one is like a breath of fresh air. nice curtious and friendly
Apr 6, 2016
The staff is always very nice and professional. Dr. Young listens to my issues, and addresses them all. I have already recommended my mom!
Apr 6, 2016
Very thankful that you were able to fit me in last minute on a Saturday morning. Thank you!
Apr 4, 2016
I am a repeat customer because of the great service I get at TSO Woodlands.
Apr 1, 2016
Absolutely love the TSO staff and Dr, Claire!! Everyone is courteous and very easy to work with from the greeting upon arrival, to the tech that performs the testing, to the thorough examination that is all explained very easily by Dr. Claire. Great experience!
Mar 31, 2016
I receive excellent care from Dr. Young and her staff. She cares about my overall health and I appreciate her dedication.
Mar 30, 2016
Both of my visits have been well planned and very prompt
Mar 27, 2016
Dr Clair is awesome. Very informative and very friendly
Mar 25, 2016
This location is my favorite location. It is professionally ran and the place is impeccable. Even the bathroom feels like a bathroom from a model home.
Mar 4, 2016
Absolutely top notch service and Dr. Clair was absolutely the best Dr. I have ever had the pleasure of dealing with, I'm actually looking forward to my next appointment!
Feb 29, 2016
Overall the experience was great. Everyone had a very positive and upbeat attitude. This is a place I look forward to coming back to for service.
Feb 29, 2016
The doctor explained tests and results. The associates were very helpful and pleasant. A wonderful experience
Feb 26, 2016
All of the staff did an excellent job.
Feb 26, 2016
the testing was very detailed and time was spent explaining the results and providing recommendation on how to improve the care for my eyes.
Feb 26, 2016
Very satisfied with the service and overall atmosphere of this business. Very friendly, professional, and thorough.
Feb 26, 2016
The whole office is upbeat and professional, as it's always been. I've been with this TSO office since they started!!!!
Dec 11, 2014
I appreciated the friendliness of the staff and how knowledgeable the doctor was. All of my questions were answered, and I left having a clear understanding of the current health of my eyes.
Nov 27, 2014
Everyone was very friendly and well trained. Constance explained all the procedures and Dr. Clair was outstanding in explaining my vision needs and what I could expect in the future- thank you.
Nov 23, 2014
Great people there who treat you right! Thanks
Nov 20, 2014
When I left everyone was polite and said goodbye. Made me feel special
Nov 18, 2014
I really appreciated Samantha's help over the phone ahead of time. She was knowledgeable and went the extra mile. Samantha also did an excellent job with the initial part of my appointment as well (tests, optical pictures, etc.). Dr. Clair was phenomenal. She took the time to answer my questions and explain things clearly. I didn't feel rushed through the experience at all. I've already recommended your office to a friend!
Nov 13, 2014
Thank you, for your kindness.. Everyone on your staff were so, sweet and patient. Keep up the good work. See, ya next time. :)
Nov 10, 2014
Dr. Clair is just the sweetest! Wish that you had More Dana Buchanan lasses in stock.
Nov 8, 2014
The staff is very friendly and helpful. It's a very peaceful. Everyone is great at this location.
Nov 7, 2014
Outstanding staff and personalized attention. Quite possibly the best experience I have ever had at an optometrist office. Dr. Young was absolutely amazing...I will never go anywhere else!
Nov 5, 2014
Dr. Clair is professional. She helped me with a dry-eye problem. I recommended that my spouse go to her and he also had a good visit and experience.
Oct 30, 2014
this is a well run office. doctors and staff are professional and courteous. they also take the time to review and help choose the best finanacial options with both insurance and out of pocket. they stand behind their work.
Oct 30, 2014
Have been with this TSO for several years now and would not go anywhere else. Ryan and Dr. Yee-Young are great and understand customer service.
Oct 29, 2014
Very pleasant staff and was in and out on a Friday in record time.
Oct 25, 2014
Thank you for being my eye specialists. I arrived early and was immediately helped and processed. All of the staff were friendly and helpful. Dr. K was wonderful. the price was above great. I will see you to pick up my glasses and then in 1 year.
Oct 25, 2014
TSO - The Woodlands staff are very friendly, knowledgeable and helpful. They have a good understanding of my needs and go out of their way to provide them. They have an ample selection of good and brand frames that are not too pricey compared to other optical shops. They even offer additional color options for your selected frame, which they show from a website if the color is not available in store. They make you feel like you're the only customer that matters to them while still being able to assist other customers.
Oct 5, 2014
Dr. Clair did a great job explaining my vision problems and giving recommendations to remedy them. The whole Staff is excellent.
Oct 4, 2014
Really happy and caring people but they don't accept care credit for that reason I'll not be going back.
Oct 3, 2014
Dr. Was very very personable. Made it very comfortable. Learned things about my eyes that I wasn't aware of before.
Oct 3, 2014
Nice job. Much better than the last place I went in the mall.
Oct 2, 2014
I love getting my vision checked here.The entire staff is always so nice and they take time to explain everything to you I've never felt rushed during any of my visits
Sep 27, 2014
Great place to go when it time to get yours eyes checked.
Sep 26, 2014
As soon as you walk into Dr.Young's dental office you will notice the professionalism from all staff members and Dr. Young. Dr.Young is a very thorough, eye doctor that is constantly looking for the patients well-being. I highly recommend Dr. Linh Yee-Young
Sep 24, 2014
I felt the staff was quite friendly, but I do have two complaints. 1: I had to wait almost 20 minutes for my appointment even though there were no other patients waiting. 2: Even after filling out the new patient paperwork, I had to re-answer all the questions in person.
Sep 18, 2014
Dr. Kathryn Clair is excellent both in "chair side" care as well as knowledge and explaining everything she does!
Sep 14, 2014
I've been a patient for many years and love coming to your office. The staff is so friendly and helpful and the doctors are knowledgable and always ensure I understand what is going on.
Sep 14, 2014
I was really impressed with this office, especially as a first-time patient. It has been years since I felt like an actual patient and not just a number. When I arrived, I was explained my treatment options and given the choice of test. The staff did a great job of explaining the benefits of each test. I was even taken early to begin my exam. The technician took the time to clean each instrument in my presence. Dr. Clair was one of the friendliest doctors I have ever seen. She took the time to listen and she thoroughly explained my test results. I never felt rushed. After my exam, I was helped by another friendly technician. She helped me find the right pair in my price range. She explained my insurance benefits and my options. I was specifically pleased that she did not pressure me into upgrading my lenses. There have been too many times where I have been strongly pressured into buying anti-reflective lenses, or other options. I never felt pressured. I'll be back!
Sep 7, 2014
I always have a great experience here
Sep 2, 2014
Always, a great visit to TSO in The Woodlands.
Aug 29, 2014
Excellent service, everyone was very helpful.
Aug 14, 2014
Efficient. Professional. Helpful. Thank you...
Aug 4, 2014
I love TSO! Dr. Young is a credit to the profession, she is the only eye Dr I've ever had who diagnosed my prescription as medically necessary. I've had the same vision script for at least 15 yrs and by that being recognized as such allows my insurance to cover the cost in full minus my co-pay. Not only am I getting my contacts covered I also have the top of the line contacts that I would not be able to afford!
Jul 27, 2014
Great experience and all my questions were answered!
Jul 20, 2014
Saw Dr Clair for the first time will definitely go back. Have already told family and friends to make app. with either DR.
Jul 20, 2014
The services and the people at TSO are top notch. I would highly recommend TSO for any eye care services needed.
Jul 13, 2014
FIVE STAR experience. Greeted promptly, seated just long enough to finish paperwork, pre exam testing done professionally and accurately, and Dr Clair answered any question I posed about my test results to my satisfaction, and conducted the Rx check smoothly and accurately. The post exam experience was also handled with professional precision. All my questions were answered and my options explained to my satisfaction.
Jul 6, 2014
Always friendly. Always informative. Always helpful. I have been to optical centers/Optricians all over the U.S. And this is the best staff that I have ever seen.
Jul 4, 2014
Excellent service with the importance and results thoroughly explained. Great customer focus.
Jul 2, 2014
Dr. Linh Yee-Young is wonderful. She takes her time and explains everything and she is also thorough. Her staff is courteous and professional. Great team
Jul 1, 2014
My children were seen by the doctor and she was patient and kind and thorough. Great experience.
Jun 30, 2014
Dr. Claire was outstanding! I have been going to optometrists all my life and have never had one explain everything in detail as Dr. Claire did. She was professional and polite with awesome bedside manner.
Jun 28, 2014
Warm and courteous personnel who were very knowledgeable and helpful with making decisions on lens and glasses. I never felt rushed and received a detailed explanation from Dr. Young that really helped me feel better about the changes in my eyesight and the need for adjustments to my glasses. Ryan explained the insurance coverage and my cost responsibility which was nice to see before I had to pay. This is why I drive from Kingwood to the Woodlands for my eye appointments - great team and terrific service!
Jun 27, 2014
My overall evaluation of my visit was excelleny. The only negative was the time I had to wait to see Dr. Young. This was the first time in six or seven years that I had to wait to see Dr.Young. Therefore, I do not believe that the wait time should detract from the excellent service provided by Dr. Young. In fact, Dr. Young referred me to Dr. G. Singh who performed cataract surgery on both eyes on 4/22/14 and 5/13/14. I am very appreciative of her invaluable support in connection with my cataract surgeries.
Jun 24, 2014
The assistants and the Doctor were all friendly and accommodating.
Jun 18, 2014
I'm a loyal patient, due to the staff and Dr. Young's outstanding service. I would like to see more of a selection for frames.
Jun 15, 2014
Appointment at Noon. Arrived at 11:50. Went through pre-op immediately. Placed in Dr. examining room at Noon. Sat there for 40 minutes listening to Dr. in adjacent examining room with another patient talking about a little about work and a lot about other stuff. It would have been a little more comfortable in the wating room rather than the examining room for that long.
Jun 13, 2014
I'm always pleased with your establishment. Very pleasant and professional.
Jun 12, 2014
I've had always a good experience with TSO Woodlands. My only comment is to better clarify before the exam, the difference between the optional exams, in order to make a more informed decision.
Jun 9, 2014
Very service oriented and more helpful than other locations that I've experienced
Jun 7, 2014
Several of my coworkers us Dr. Young and gave a glowing recommendation. The service was friendly and they explained everything to me every step through the exam and frames selection. I was pleasantly surprised by the pricing in my new glasses.um new to the area so it's comforting to know I don't have to travel back to the location of my previous doctor to receive great service on my eye care. Thanks!
May 31, 2014
Great experience! Lovely staff and Dr. young was great, too.
May 23, 2014
I was very please with my service, and would definitely go back.
May 21, 2014
Everyone was extremely helpful and friendly :)
May 20, 2014
Staff was not proactive in carefully reading through insurance. This could have meant a difference of over $600. This is a problem and may keep me from reffering friends or family.
May 19, 2014
My wife and I both just love Dr. Clair what a great person she is. Thanks
May 15, 2014
I find Dr. Young and her staff to be professional, friendly and quite competent. They are very client focused and work very had to ensure you and all their clients are well taken care of it is a pleasure to visit for my exams and eye glasses.
May 10, 2014
This was my first visit and I was very satisfied with my doctor and the pleasant office personnel
May 9, 2014
Everything went smoothly with all questions being answer to my satisfaction. Dr. Young and her staff are an excellent group to use for eye care.
May 2, 2014
Mancy, Ryan and Dr. Young take great care of their patients. They always have time to explain things to my curiosity. Five Stars all around !
May 2, 2014
Everyone is always great there. Personable and attentive, always looking for ways to help. Looking forward to many years as a patient- both me and my family.
Apr 29, 2014
overall good experience. I just needed a prescription and to reorder contacts and was able to get that done promptly.
Apr 28, 2014
My experience at TSO was wonderful. The technicians were very patient and kind. I felt comfortable to ask questions and take my time with the doctor. Overall a great experience!
Apr 27, 2014
Treated like old friend visiting and no detail over looked.
Apr 26, 2014
No complaints. I was in and out within 45 mins.
Apr 21, 2014
This was the best Eye appointment ever. Thanks again.
Apr 21, 2014
I enjoy my visits with the staff. They are always curtious be it on the phone or in person I love Dr. Young she is always very pleasant and happy to see you makes you feel like family and explains everything!! I referred my Aunt and she loves the Woodlands TSO also.
Apr 15, 2014
The staff was professional, friendly, and quick. I highly recommend!
Apr 11, 2014
I have already recommended you all to all family and friends. This was the most thorough and best eye exam I have ever had. Everyone was so nice and informative. Thanks to everyone at TSO, a great winning organization! Elizabeth Guilbeau
Apr 4, 2014
I love the staff at TSO in The Woodlands. Dr Clair is awesome and I always recommend her when the occasion arises. Thanks for being so thorough and professional....
Apr 4, 2014
I love Dr. Young and her team. They are always timely, thorough and courteous. Highly recommend them.
Apr 1, 2014
I love the Tso Group in the woodlands. Every staff member was friendly and encouraging. The are always helpful when I talk. They greet up immediately unless with a client. They feel like family.
Mar 28, 2014
The manager Ryan was there on top of a problem which was a mere mix up. I am the kind of a person if no one is there I wait a few minutes, then call out but then theres not much that bothers me about getting help .
Mar 26, 2014
This was a great experience so much better than the last place I had went to. I would highly recommend
Mar 26, 2014
Good service, I was well treated, everything explained to my satisfaction, top marks!
Mar 20, 2014
Everyone was incredibly pleasant and helpful and my exams (and contact lens education session) were very thorough. I couldn't have asked for a better visit. Also, a nice selection of high-end frames at reasonable price points.
Mar 20, 2014
the office is pleasant, staff is helpful, doctors are great!
Mar 19, 2014
I'm very pleased with the staff professionalism. My doctor was courteous and knowledgeable. You definitely have a permanent customer and I will be glad to refer others to you.
Mar 16, 2014
Was a Great Experience. Well treated and taken care of.
Mar 14, 2014
I was treated with super service from the moment I walked in the door ! I love Dr Clare!!! Definitely would recommend you to others!!!
Mar 13, 2014
Dr.Clair is a great doctor! She's patient, explained things to me and helped me out with everything.
Mar 13, 2014
I think that the service was very professional. Everyone was polite and caring. The doctor was very extensive. Much more detailed then other places.
Mar 12, 2014
I hope & pray their eye inquiry testing will prove to be as true to perfect & the best vision I can possibly see when wearing glasses.
Mar 11, 2014
Dr. Young's office is undoubtedly the best eye-care center in The Woodlands/Conroe/Spring area. The staff is courteous and efficient and they have an excellent selection of eye-ware on hand.
Mar 10, 2014
Dr. Young and staff are very professional. They are caring and compassionate and take the time to explain all aspects of your eye health.
Mar 10, 2014
Staff and doctors are great! Ryan is a true gem when it comes to customer service! Thank you for always making mine and my family's experience excellent!
Mar 10, 2014
i was satisfied. everyone was very professional and courteous
Mar 9, 2014
Great visit and friendly staff! Once again I felt I received a very thorough exam. Everything from my vision exam to my benefits were explained. The Dr. Clair and the staff here are very friendly and helped me pick out the perfect pair of glasses. No pushy sales tactics and individualized care were given. I highly recommend this office!
Mar 8, 2014
I hurt my back when I sat on the chair with wheels and it went from under me.
Mar 8, 2014
From the moment I walked in the door (as a walk-in!), I was treated with more like a guest than a client. I always have a difficult time with eye exams, but Dr. Clair was so personable and patient and professional, I didn't feel rushed or pressured at all.
Mar 8, 2014
Everyone here is so very nIce and professional. Great optometry office and I have been in many.
Mar 8, 2014
I like the staff and doctors at TSO and was amazed at how quick the turnaround time was to receive my new prescription sunglasses and eyeglass lenses. I am very pleased I switched eye doctors.
Jun 4, 2013
It is often very difficult when using a new health care provider; but I was pleasantly surprized with how comfortable the team at Woodlands TSO made me feel. I am delighted to report that the visit was prompt and beneficial beyond my expectations. Very happy with their services!
May 22, 2013
I really have enjoyed my visits at this TSO and have referred friends and family. This time, however, when I walked in and checked in, I was treated like an inconvenience rather than a patient. Not really sure what was going on at the desk but they barely acknowledged me and said, "just sit down over there for a minute". Definetly not the service I'm used to. But Dr. Young is always nice and friendly!
May 21, 2013
This was our first visit and it was great Dr.Yee-Young explained the exam's thoughly. She answered all of the questions my wife and I had.
May 17, 2013
TSO in The Woodlands is the best optical clinic we've been to. Great staff, good selection of eyewear, best value for our family's vision needs.
May 12, 2013
Friendly and helpful staff..Dr.Claire does a great job as normal..
May 9, 2013
Yesterday was my first visit to TSO in The Woodlands. Dr. Yee-Young took her time with explaining everything to me and answering my questions. I will definitely return to TSO.
May 8, 2013
Great dealing with Dr. Yee-Young, everything was clearly explained.
May 8, 2013
Dr. Young is very good at what she is doing. We always make sure she is the doctor who is in when we come in for our yearly check up.
May 7, 2013
Dr Young takes time to explain things and is always willing to answer questions. The entire staff is very professional and through.
May 5, 2013
The office and staff if always pleasant and helpful!!! I enjoy my time in the office every time!!! They are like family. :)
May 2, 2013
I walked in without an appt. and they attended to me right away and got me in to see the Dr. For exam almost immediately. The staff as well as the Dr. are very knowledgeable and can't do enough for you. They were exceptionally! Donna
May 1, 2013
This was probably my best visit ever to a Dr.'s office everyone was very nice and professional. Dr. Kate Clair was great very professional but also very nice and friendly. The girl who helped me with selecting my glasses {sorry I don't remember her name} was also very nice usually it takes me a bit to pick out new glasses but because she was so good at picking something that would look good on me I only had to look at 3 pairs before finding one I loved. I will definitely be back and I highly recommend TSO Woodlands.
May 1, 2013
Very friendly and very quick! They were understanding and pleasant.
May 1, 2013
Dr. Linh Yee-Young is a true professional - caring and thorough!
May 1, 2013
My visits at your office are always a great experience. The staff is friendly and helpful and I was in and out in no time!
May 1, 2013
The staff was friendly and the exam was done with perfect timing as soon as I finished witrighin. She explain everything that was gonna happen and madde sure to ask questions
Apr 22, 2013
I really like Dr. Young, and all the people in her office. They all explain things very well and are extremely helpful. I would highly recommend them to everyone.
Apr 19, 2013
The staff at TSO Woodlands is awesome!
Apr 17, 2013
I was very satisfied with the staff and doctor. Everything was explained well, and the staff was very knowledgable and courteous.
Apr 12, 2013
I feel I got a thorough eye exam and an accurate eye glass prescription. The examining doctor clearly explained my test results.
Apr 7, 2013
Dr. Clair was fantastic, so kind and able to put me at ease after an eye injury.
Apr 7, 2013
Dr. Clair was thorough and explained everything clearly. The new technology being used is very impressive.
Apr 4, 2013
My daughters saw one doctor, and I saw another two days later. Love the care and extra attention/information we obtained! Thank you for getting me in on short notice. We will start coming to your office for our future eye exams.
Mar 28, 2013
My experience at TSO was a perfect one. I often find exams like these uncomfortable, but the team at TSO (especially Dr. Clair) made me feel so welcomed and taken care of. Dr. Clair's cheery attitude made a once uncomfortable process quite enjoyable! I will definitely refer her to everyone I know!
Mar 25, 2013
Overall I felt that this was one of the best exams I have had. Really appreciated the explanations and in particular the time you spent with me. Everyone on you staff is very professional and customer focused and the cycling through the different exams was done in a very timely way. Thanks
Mar 22, 2013
Excellent appointment with the latest eye exam tech equipment and people. Great experience TSO!
Mar 15, 2013
Answered all my questions and thoroughly explained what was going on and what I should keep a look-out for in the future. Awesome attitudes!
Mar 13, 2013
I am going to change doctors and become a patient also.
Mar 10, 2013
Customer service here is outstanding! Keeps me coming back!
Mar 10, 2013
Great TSO. Visit was way above expectations
Mar 9, 2013
Always a pleasure - both the staff and Dr. Young are professional and are genuinely concerned about their patients.
Mar 5, 2013
I was very impressed with all aspects of the visit, since I haven't had my eyes checked in many years. The technicians and Dr. Young were very thorough and explained all of the procedures they performed.
Mar 3, 2013
Everyone was courteous, informative, and timely. My appointment was on a Friday, and I received my glasses on Monday (I had an astigmatism in one eye). I would recommend to anyone and everyone.
Feb 27, 2013
This was my second visit with this doctor and both times she has been very patient and informative. She takes her time with you and makes you feel very important to her. Thank you.
Feb 22, 2013
Thank you for the service, very professional and caring staff.
Feb 21, 2013
Very nice staff. Dr was wonderful. Will refer friends and family to her. I felt she was very thorough in examination and it is nice to be able to see again.
Feb 20, 2013
Thank-you for being so kind and sincere.
Feb 20, 2013
All staff, were great, very warm and friendly.
Feb 20, 2013
Always been a pleasant place to come .
Feb 10, 2013
Katherine did a wonderful job with my family and explaining everything to us. She is an asset to your company!
Feb 9, 2013
Very friendly staff and everything was explained very well. Impressed.
Feb 9, 2013
Dr. Lee-Young and the lady (sorry I don't remember her name) were very helped, personable, and attentive to my needs.
Feb 8, 2013
As someone who has had extremely poor vision his whole life, and subsequently has had to visit Opthamologists in hospitals because of this, I was pleasantly surprised at how wonderful and professional everyone was at TSO. The equipment made everything I had experienced before seem antiquated. Everyone had an extremely positive attitude. There is no way I'm going anywhere else for my eyes, and never again will I dread an eye appointment.
Feb 7, 2013
I was referred to Dr. Linh Yee-Young by a friend. I've been well taken care of by her & her office staff for over 2 years now. Each visit is a pleasure & because excellent service is often hard to find, I have recommended this office to friends of mine.
Feb 3, 2013
good visit, changed my appointment at last minute. well handled and efficient.
Jan 30, 2013
Although appointments were running behind schedule I felt like the care I received was very good and the staff was friendly and helpful.
Jan 27, 2013
The employee that helped me select my glasses was knowledgeable and patient. I left with feeling that my glasses would be constructed the way I wanted.
Jan 22, 2013
Was very impressed with Dr.Clair's knowlege, as a matter of fact I am seeing better in my trial contacts than I have in months. Thank you all for a great first time experience with TSO. Donna Easterwood
Jan 17, 2013
Thank you for a very nice experience
Jan 16, 2013
Everyone was great. Cheerful, informed and caring. My kind of place!
Jan 15, 2013
My ten year old son got contacts for the first time! Outstanding outcome and comfortability for him!
Jan 9, 2013
I have used Dr. Yee-Young for several years and everyone has been A1 in service and with a smile. In today's negative world it is great to see a business that still cares about people and not the bottom line. Thank you!
Jan 8, 2013
Your whole team are the best in the buiness and Dr. Kate is exceptional..
Jan 8, 2013
I really like Juliette. She is very kind and gentle. She is also very clear and supportive.
Jan 8, 2013
as a cross country truck driver, time home is extremely limited, and with your quick turnaround had me out a day early, that Saturday the day after I picked up my glasses, had an express load out of Houston. The cost was comparable to other places that would take up to 2 weeks to get glasses.
Jan 8, 2013
I have never worn glasses before and unfortunately as we age our vision changes. I didn't know what to expect and was immediately put at ease by everyone that I met at TSO. Thanks for explaining each process with me and answering all my questions. Dr. Linh Yee-Young and her staff provided excellent care during my recent eye exam and I trust her and her staff to take care of my eye care needs as well as my family's needs.
Jan 8, 2013
Outstanding service: attention to detail; courteous; responsive.
Nov 20, 2012
Took the time and care to work with me when I wasn't feeling very good - bad cold.
Nov 12, 2012
Had to wait over 30 minutes to be seen and never got an explanation as to why. Spent over 90 minutes in the store which I feel was excessive. The staff were however very nice once I was taken.
Nov 11, 2012
I was a walk-in customer and the staff worked me into their schedule. Everyone was cordial, helpful and thorough in the performance of all aspects of their jobs. My wife and I have used this TSO for three years and will continue to do so. Thanks to everyone for your good work. R M Miller
Nov 9, 2012
dr lam was great she found a problem with my right eye and sent me to retna doc/
Nov 8, 2012
Your team continues to provide the highest level of customer satisfaction. Great job!
Nov 5, 2012
We have been patients of this office for four years. Every visit is always of the same high quality. We have enjoyed the treatment we have received by all the Staff that have cared for us.
Oct 29, 2012
I was very pleased with the service and the doctor. She was knowledgable and helpful with my vision concerns and fitting for my glasses perscription.
Oct 28, 2012
Will definitely be back for my annual check ups. I am going to recommend for my wife as well.
Oct 27, 2012
Friendly staff, and overall great place to go. Would definitely refer others.
Oct 25, 2012
I can see! Thank you for great fitting RGP contacts!
Oct 24, 2012
The entire staff was great and Dr. Lam was very engaging, informative, professional and friendly. I have already referred my daughter to you.
Oct 20, 2012
Very thorough! Very kind and patient with my 8 year old.
Oct 14, 2012
A very nice doctor and office that took care of our whole family!
Oct 12, 2012
I went with my wife she had insurance I didn't. The one thing I did not like is that not only did her insurance pay a little but they gave her an additional discount for having insurance I ended up paying for both pairs hers and mine I said were is my discount said you don't get one. I guess sometimes you get penalized for being successful and can buy anything. Maybe next time I will just get my prescription from Walmart for 65 and order from frames direct.com were I know I too can get a discount you can take my money once but never again
Oct 7, 2012
First time I changed TSO s in over 30 years and I loved it. Have already recommended you to family and friends.
Oct 2, 2012
I've always received attentive & courteous service at the Woodlands TSO.
Oct 1, 2012
Your staff was great as usual! Always a delight to deal with!
Sep 23, 2012
Doctor i will recommend to everyone but whole office is not kids friendly.
Sep 21, 2012
Staff were very helpful and the Dr. Was amazing, will definitely be returning.
Sep 19, 2012
Everyone conveys the fact that they care about you and your welfare. A very welcome change to most other situations. Thank you.
Sep 14, 2012
Dr. Young and her staff were knowledgeable and able to answer all of my questions. I left with everything I needed and felt like my eyes were in good hands.
Sep 14, 2012
Dr was extremely pleasant & imformative & thorough.
Sep 14, 2012
Everyone was positive and pleasant. Dr. Yee-Young was professional, informative and pleasant.
Sep 13, 2012
TSO in the Woodlands provides patients with a professional and positive experience.
Sep 11, 2012
Very friendly staff and great customer service
Sep 9, 2012
I appreciated Dr. Lee-Young's concern for my safety and her active interest in following up on the serious side effects associated with the use of Cosmetic Botox.
Aug 31, 2012
Very professional and knowledgable team.
Aug 30, 2012
Everyone is so nice and attentive, medical professionals who listen and care.
Aug 30, 2012
Good place just had to wait a little bit....contact lens exam pricing wasnt explain prior to appointment. Overall very friendly staff and doc.
Aug 29, 2012
Everyone was very courteous and professional. A nice change from the vision "store" setups at the mall.
Aug 28, 2012
Dr. Yee-Young and her team were great. I understood everything and felt very taken care of.
Aug 28, 2012
The staff was very helpful and left little questions to anything as they were very detailed in their explanations from the eye exam to payment options.
Aug 27, 2012
Great experience for my husband and I. Friendly and knowledgeable staff.
Aug 23, 2012
Staff is friendly and helpful not to mention very patient! Thank you!
Aug 22, 2012
Prompt, friendly service from front receptionist and assistants, to optometrist. Took care of my kids and myself with a lot of patience as we looked through tons of frames. A great place for eye exam and glasses.
Aug 20, 2012
I saw Dr. Lam for my appointment. She was a wonderful doctor and concerned about my overall well being as well as my vision.
Aug 19, 2012
I was very pleased with my recent visit. The entire staff was Very pleasant & easy to talk with & understand. I will return & Refer others.
Aug 16, 2012
First time visiting this location. Had a wonderful experience. Very professional and knowledgeable staff.
Aug 14, 2012
Super people! Nice to be treated so well.
Aug 10, 2012
The Doctor took time to explain my visit so I knew the health of my eyes. She answered all my questions and concerns.
Aug 9, 2012
I was treated in a professional manner as I always have been since beginning my relationship with Dr. Young.
Aug 8, 2012
The staff is knowledgeable and courteous. Dr. Yee-Young was very compassionate as she helped me understand my condition. I know I got a through eye exam and I am looking forward to my new pair of glasses.
Aug 8, 2012
Thank you so much. Doctor Linh Yee Young and her team took very good care of my needs. Sincerely. Marianne.
Aug 5, 2012
Everyone I saw were courteous and professional.
Aug 3, 2012
The entire staff was very friendly and knowledgeable from the moment I walked in the door. Dr. Yee-Young was extremely nice and took a lot of time to figure out the best prescription and contact solution for me since I've had many problems with contacts in the past. I am 8 months pregnant, and she noticed I was a little hot and turned down the air! How nice! The rest of the staff was also very helpful, assisting me in finding the best pair of glasses frames and the best payment solution for my insurance. I will definitely be returning to this TSO location.
Aug 3, 2012
I like coming to TSO but the only thing I would change would be to have more of a selection of glasses. I ended up going somewhere else to buy my glasses because y'all didn't have alot to choose from (at least none that I liked).
Aug 2, 2012
Good Doc. Takes time. Thorough team for fittings. Forgot to run me price on contacts only complaint.
Aug 1, 2012
The staff was very helpful and the doctor was nice and caring.
Jul 27, 2012
Clean and modern office, friendly and detailed staff, very efficient with time and great bedside manner. Would definitely recommend.
Jul 15, 2012
Everyone in the office was excellent! I am very happy with the service!
Jul 14, 2012
All the staff were very friendly and helpful.
Jul 13, 2012
I felt very satisfied with my visit, personnel very helpful and will definitely return.
Jul 12, 2012
I like TSO but the prices for the frames are expensive but overall the company is great
Jul 9, 2012
I enjoyed my visit and am planning on going back again for my next one.
Jul 8, 2012
Always clean and inviting. Eye doctor is professional and friendly. No hassles.
Jul 7, 2012
Awesome experience. Great service and friendly staff. Dr. Young is very helpful and explains things easily. Customer for life.
Jul 7, 2012
Great service and friendly staff. Dr Young is helpful and explains things easily. Customer for life.
Jul 7, 2012
first need for glasses, was very pleased with the process and staff, thanks again for the rush on glasses order
Jun 30, 2012
Professional!!! This should say it all.
Jun 28, 2012
The doctor and staff at TSO in the Woodlands were so helpful to me. They handled me with patience and care. Thank you ladies for helping me see more clearer.. John M. Rogers
Jun 24, 2012
So thankful for all of the doctors n staff at the Woodlands TSO location. They were very helpful and kind to me. When I was choosing my lenses, they assisted me with patience and care. Thanks!
Jun 24, 2012
It took a little longer than I thought for the whole process though having to wait once again after I picked my glasses because I had my eyes dialated and other patients were seeing the doctor. I would omit this important step in the future but just for the record this part was much faster at Walmart for the same process. They also forgot to give me a copy of my prescription so I could get safety glasses at my work.
Jun 24, 2012
I felt like I had super powers having my eyes dilated for the first time in my life. My first trip to the Eye doctor and it was good. Now I'm ready to see when I go to school.
Jun 8, 2012
we are always delighted with the service and value we receive in this office. Thanks!
Jun 8, 2012
Thanks for everything! Like it or not you have me as a customer for life! Seriously, it is so great to be in a place where everyone is concerned about the customer/patient. Good job!
Jun 5, 2012
The staff of TSO was very professional and friendly.
Jun 5, 2012
I had a great visit the Doctor and staff was very friendly and answered all my questions. I would highly recommend this place to family and friends.
Jun 3, 2012
Very professional and friendly staff!
May 25, 2012
I was presented with several option for contacts and felt like the doctor really listened to what I wanted.
May 25, 2012
Fantastic People! Dr. Linh is always friendly and is thorough in doing what is best for her patients and their eyes. Her staff is friendly, helpful and very patient in evaluating what glasses/contacts are best for you. My wife and I love the people here and even though we have moved and are now over 30 miles away from this office, we still make the drive because of the quality of service at this location.
May 22, 2012
Compared to my previous TSO provider,your staff was more benificial in helping me pick my glasses, especially regarding my job description.I really enjoyed my visit.
May 19, 2012
I see well and my contacts feel comfortable when they are on
May 14, 2012
Most of the time when you go into any doctors office there is a wait and then when you are finally seen the nurses/assistants and the doctors seem to be in a hurry - get 'em in and get'em out. This was not the case at Texas State Optical in The Woodlands. I was greated upon arrival, the wait time was not that long and the staff and doctor was friendly and answered all my questions without making me feel rushed. Then one of the assistants spent time with me looking for a pair of non prescription sunglasses. I will continue to come to this location and refer friends as well.
May 7, 2012
The staff at TSO the woodlands was extremely helpful. Even when I changed my mind on the pair of glasses I had selected. They were kind and understanding. The entire appointment flowed smoothly. Great experience!
May 4, 2012
This is my 2nd visit to this location. The atmosphere is pleasing and professional. The staff and Doctors are extremely knowledgeable.
May 3, 2012
Complete evaluation and explanation of exam,condition and glasses
Apr 28, 2012
I was seen promptly by Dr. Yee-Young and the service was excellent.
Apr 23, 2012
Great Eye Doctor and Staff. Would give their information to all my close friends and family.
Apr 20, 2012
I love TSO the woodlands. They have always had great customer service. They are prompt in seeing you and patient with my daughter when she takes forever and a day to pick out frames! Thank you TSO.
Apr 19, 2012
Very pleasant. Very professional. Very pleased with my visit.
Apr 17, 2012
You guys (OK...GALS) rule... My needs were time-sensitive & you really came through for me. Muchas Gracias!
Apr 5, 2012
Have been coming for years and have recommended many friends
Mar 29, 2012
Friendly and positive staff. Quick and easy experience.
Mar 22, 2012
It was very nice to go some ware time was taken to review your needs and what glass would be best to fit your needs
Mar 20, 2012
I love this place but I was the last appt of the day and it seemed they rushed me through. When choosing my glasses they rushed me and when I wanted to know the pricing for sunglasses I meant with a very annoyed person. Sorry I was the last appt and you were running a little late. This is the only time this has happened to me here. I have been several times and have had nothing but the best. This was just an off day for them or never be the last appt. Either way I would refer them to anyone just schedule your appt for earlier in the day ;)
Mar 20, 2012
I was not informed that some of the test i was to have done were not covered by insurnace. Hence a $164.00 bill when i was expecting to pay $40.00. The $164.00 is did not cover new lenses or contacts.
Mar 15, 2012
Fast, friendly service and great selection of designer frames.
Mar 12, 2012
I have referred some of my co-workers to you and they are currently your patients. I believe the lady who helped me was named Natalie. She was excellent and patient. She measured me for my glasses and was there when I picked them up. She is very knowledgeable. I will continue to refer people to you as I think your customer service and skills are excellent.Keep up the Fantastic Work!!!
Mar 11, 2012
The training for putting in contacts was very poor and very frustrating. I would have preferred to take a trial pair to try at home. I see no reason for requiring this before trying out contacts. In addition the new Dr on Saturdays is not very friendly.
Mar 11, 2012
The entire staff was extremely efficient, professional, and courteous. I would hightly recommend.
Mar 9, 2012
Needed help finding the place, called and the receptionest gave me great direction. eneryone was friendls and helpful. five stars!
Mar 8, 2012
I love the way everything was explained to me about my new perscription.
Mar 7, 2012
Very pleasurable first time visit...definitely coming back.
Mar 7, 2012
The doctor & staff are very attentive,helpful in answering questions/concerns.
Feb 10, 2012
Professional, pleasant and informative experience.
Feb 7, 2012
Positive review is that I felt the doctor was knowledgeable and explained everything well. On the other hand, I was not told there were different fees for the exam, contact fitting, contact training, etc. I found it a bit excessive.
Feb 7, 2012
I walked in at 10, had a 10:15 appointment and did not leave until 12:15. 2 hours!!!
Feb 4, 2012
Dr. Young and the staff were very friendly and helpful. I did not feel judged in any way or any hostile vibes. Will be returning again for next appointment.
Feb 1, 2012
I was very pleased with the friendliness of the staff and expertise of Dr. Young.
Feb 1, 2012
Very prompt staff and they took care of all my questions. Great visit!
Jan 28, 2012
This visit was my first time at this location. I was impressed by the service and I will return to this location the next time I need an exam or glasses.
Jan 28, 2012
I arrived on time for my appointment. I had 2 small children with me. I did not see the Dr for an hour and 15 min. Nobody attempted to explain to me any reason for delay. This would have helped. When another person came in for their appointment, I.overheard the girl say something about a delay. By the time I got to see the Dr, my baby was screaming. I made the comment that if we had not been waiting out there so long, she probably would not have cried through the actual appt. Even then, no explanation or apology. Everyone was real nice but I will not be going back!
Jan 27, 2012
Nancy was extremely patient as I put on contacts for the first time and did her best to guide me. The staff was nice and answered my questions promptly. Dr. Young is personable and a great optometrist.
Jan 8, 2012
Everyone was very friendly and helpful. Thank you for such a positive experience.
Jan 7, 2012
I was able to get an appointment the same day I called. Excellent service from everyone involved. I will definitely return and recommend to others. A great experience.
Jan 4, 2012
The doctor was very patient with our son and made him feel comfortable and welcomed our questions. The staff was very friendly and efficient.
Jan 4, 2012
staff is courteous and professional...knowledgeable about insurance coverages to maximise your benefits. doctor does not rush the appointment, is thorough , and explains all options.
Dec 28, 2011
They understand the saying "They understand the saying; "If we don't take care of out customers someone else will"
Dec 17, 2011
Excellent treatment from Dr. Yee-Young and her staff everytime I visit her office.
Dec 16, 2011
TSO was excellent from the time I entered the door to the time I left, very professional
Dec 15, 2011
I cannot say enough nice things about you all. Thank you for making our eye appointments such a pleasure. Everyone is very friendly and pleasant. I will continue to refer our friends!
Dec 15, 2011
All employees were friendly,courteous,professional and patient.
Dec 14, 2011
I'd definitely recommend Dr. Yee-Young. She's friendly and knows her stuff. I felt like my eyes were 'in good hands'!
Dec 9, 2011
I have already recommend this TSO location to several friends and several family members. My husband has some unique eye problems and Dr. Yee-Young embraced and even promised to do some addition research for his diagnosis.
Dec 9, 2011
My first visit was excellent and the doctor and her team were awesome!
Dec 9, 2011
Dr. Linh Yee-Young was very professional and pleasant, as was the entire staff.
Dec 2, 2011
Dr Yee-Young was excellent, and I was very happy with my eye exam and her patience in explaining my eye-glasses options. I have already recommended her to my friends.....
Nov 23, 2011
As has always been the case this office is very courteous, on time, and always willing to help. We always recommend this office to friends and family.
Nov 21, 2011
Did not have a positive experience to leave a positive review.
Nov 16, 2011
Dr. Yee-Young was very knowledgable and kept working with me to get the right contacts.
Nov 8, 2011
Staff and Doctor were nice. Doctor explained the options well. Need more selection of frames. Eyecheck up for glasses was good.Doctor could not gurantee a fit for my contacts ...so did not get examined for contacts.
Nov 1, 2011
Everyone in the office was courteous and helpful. I would recommend the doctor and this office to everyone I know.
Sep 14, 2011
The personnel working were very nice, polite and coorporative. They were very helpful and should be told it was very appreciated.
Aug 31, 2011
Always a pleasure to visit, everyone is helpful and positive.
Aug 14, 2011
I always enjoy visiting this location and have referred friends as well. Lizette was especially helpful with the choosing and during of mine and my daughters glasses. I appreciate her honesty and patience and we made our decisions.
Aug 7, 2011
Friendly staff. Very helpful and kind, it was comforting the whole time I was there
Aug 4, 2011
Dr. Young was very personable and warm natured. The atmosphere was relaxed and I felt I could discuss my eyes and the plan of treatment with her. I have an understanding of the goals regarding my eye care for the future. Thank you all.
Aug 3, 2011
TSO-The Woodlands has excellent customer service! From the moment I called to make an appointment to the time that I left the office. I commend them on how they have the ability to make one feel "at home".
Aug 1, 2011
Dr. explained information fully, pleasant staff, same day appointment
Jul 29, 2011
The office was very clean and stylish - very nice. For any customer, an inviting environment is always a plus. The girls at the front desk were very helpful and kind. Dr. Yee-Young was very professional and warm as well. Thanks for a great visit.
Jul 29, 2011
My visit to this office was great... all my questions were answered and I was not rushed through my visit.
Jul 28, 2011
Dr. Linh Yee-Young is a very through doctor. We really feel like she's covered "all the bases" when we are through with our appointment.
Jul 28, 2011
I have been a customer for several years and have always been treated very well by the staff.
Jul 28, 2011