TSO Austin, Texas

Dr. Gregg Kamnetz

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Reviews

StarStarStarStarStar Dr. Gregg Kamnetz is very thorough and explains... —    (Patient since Thu May 12 00:00:00 MDT 2016)

Dr. Gregg Kamnetz is very thorough and explains things clearly in his examination. With a friendly demeanor and great staff, I highly recommend his practice.


StarStarStarStarStar Great eye Dr, we have been going for years —    (Patient since Sat Apr 02 00:00:00 MDT 2016)

Great eye Dr, we have been going for years


StarStarStarStarStar Dr. Kamnetz is amazing! Wouldn't trust my visio... —    (Patient since Wed Dec 16 00:00:00 MST 2015)

Dr. Kamnetz is amazing! Wouldn't trust my vision with anyone else.


StarStarStarStarNo Star Have always loved coming here especially becaus... —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Have always loved coming here especially because of Elton. My last visit unfortunately he wasn't there and the girl that waited on me was a challenge. Tosh I think was her name. She was curt and constantly interrupted me EVEN when I was clearly taking to.someone on my phone about the insurance issue. She knew there was a problem with the insurance prior to my arrival but never had the smarts to contact me to settle prior.


StarStarStarStarStar Dr. Gregg Kamnetz and his staff are great!  —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

Dr. Gregg Kamnetz and his staff are great!


StarStarStarStarStar Dr. Kamnetz was fantastic. He was helpful, info... —    (Patient since Sat Apr 29 00:00:00 MDT 2017)

Dr. Kamnetz was fantastic. He was helpful, informative, and overall pleasant.


StarStarStarStarStar Professional and personable - Dr. Kamnetz makes... —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

Professional and personable - Dr. Kamnetz makes you feel at ease while performing the exam, and explains each step as he goes.


StarStarStarStarStar Everything was great as usual! Dr Gregg and st... —    (Patient since Wed Jan 13 00:00:00 MST 2016)

Everything was great as usual! Dr Gregg and staff were courteous and professional as usual!


StarStarStarStarStar Staff was very friendly, knowledgeable, and mad... —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

Staff was very friendly, knowledgeable, and made you feel welcomed. Definitely will be returning!


StarStarStarStarStar Staff was friendly and helpful. Dr. Kamnetz tak... —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

Staff was friendly and helpful. Dr. Kamnetz takes the time to walk me through exam results and explain my options.


StarNo StarNo StarNo StarNo Star insurance —    (Patient since Sat Jan 16 00:00:00 MST 2016)

I went in for a yearly exam as paid for by my eye insurance carrier. I was given an exam with an added service which forced a change from my eye insurance carrier (free to me) to a $70 copay from my health insurance provider. I was not told in advance that agreeing to an additional test would cost $70 or I would have skipped it. not happy about that at all.


StarStarStarStarStar Very friendly staff and Doctor  —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

Very friendly staff and Doctor , very knowledgeable, and with the latest in equipment and frame styles.


StarStarStarStarStar Excellent Service from start to finish. Very r... —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Excellent Service from start to finish. Very relaxed and friendly atmosphere.


StarStarStarStarNo Star Good service —    (Patient since Fri Mar 17 00:00:00 MDT 2017)

They were very quick and efficient with all of the machine tests. It was also very up-to-date technologically with a digital eye chart board that could change letters. The doctor (which I believe was a sub) was very efficient in her exam and explained to me several options that I had for my eyes (currently don't NEED glasses, but getting there) ,and explained to me insurance coverage I had if I chose to get glasses.


StarStarStarStarStar Great care and upbeat friendly staff —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

I chose TSO and Dr Kamnetz based on a friend referral and I was more than impressed with the level of care and the attention I received at the office from the staff in taking care of my insurance benefits to having everyone help me decide on a new pair of glasses.


StarStarStarStarStar My Experience. —    (Patient since Wed Mar 01 00:00:00 MST 2017)

This was my first time at TSO - Westlake. I was impressed with how quickly I was taken care of. I was politely greeted when I came in, and the lady that did the eye tests was polite, helpful, and accommodating. Dr. Kamnetz was also very thorough, informative, and COOL! I am so glad I have chosen the right optometrist. I will continue to come here.


StarStarStarStarStar More than I expected!! —    (Patient since Thu Mar 02 00:00:00 MST 2017)

I was very impressed with the time and energy Dr Kamnetz took to explain every part of my examination. I tend to ask a lot of questions (maybe the teacher in me) and Dr Kramnetz very thoroughly answered every one. I was well informed of my condition when i left and had a plan in place to help with my eye issue. Thank you so much!


StarStarStarStarStar Happy patient —    (Patient since Tue Feb 23 00:00:00 MST 2016)

I've been a patient of Dr. Kamnetz for many years. He runs a wonderful TSO office. I recommend them to all of my family and friends!


StarStarStarStarStar Excellent staff. The glasses available were ex... —    (Patient since Sat Feb 25 00:00:00 MST 2017)

Excellent staff. The glasses available were expensive that I had to take the prescription to buy glasses elsewhere and ordered only 1 pair with you.


StarStarStarStarStar Best experience  —    (Patient since Fri Jan 08 00:00:00 MST 2016)

I had a very good meeting with Dr. Kamnetz. The sales crew is always courteous and Hannah was outstanding !!


StarStarStarStarStar Ive been going to this office forever. They're ... —    (Patient since Sat Aug 01 00:00:00 MDT 2015)

Ive been going to this office forever. They're always friendly, quick and helpful. I have yet to have any issues.


StarStarStarStarStar  —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Great experience. Everyone was very professional. I was very happy with the visit. Also, got in and out with in the hour. That includes picking out glass.


StarStarStarStarStar I've been going here for years, and they are al... —    (Patient since Sat Jan 09 00:00:00 MST 2016)

I've been going here for years, and they are always prompt, courteous, and easy to get an appointment with. Highly recommend


StarStarStarStarStar Dr. Eileen T. Lundy —    (Patient since Wed Jan 18 00:00:00 MST 2017)

I was pleased and impressed with the thoroughness of my eye examination.


StarStarStarStarStar Great visit. Very efficient office staff and Dr... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Great visit. Very efficient office staff and Dr Kamnetz was very thorough. I was in and out quickly and all of my questions were answered.


StarStarStarStarStar Dr. Kamnetz and his staff were all very nice an... —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Dr. Kamnetz and his staff were all very nice and prompt. Dr. Kamnetz took the time to explain the procedures and results of my eye exam in a way that was understandable. I highly recommend his practice!


StarStarStarStarStar Exceptional care —    (Patient since Wed Jan 04 00:00:00 MST 2017)

I had many questions when I arrived as to the nature of my vision problems. From the moment I walked in, all the members of this office were helpful, informative, and kind. Any question I had was quickly answered. Dr. Kamnetz took extra time to explain to me the results of all the tests and what my options were. Annie (a pre-med student) was exceptionally warm and knowledgeable, as well.


StarStarStarStarStar Great service, never rushed, easy online appoin... —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Great service, never rushed, easy online appointments.


StarStarStarStarStar Couldn't be more pleased —    (Patient since Mon Dec 26 00:00:00 MST 2016)

For 2+ years we have been going to TSO Bee Caves. We travel extensively and have very difficult schedules to work around, and TSO Bee Caves makes everything so easy and pleasant. Always exceeds my expectations for scheduling, service and choice. I'm definitely a fan.


StarStarStarStarStar Nicest staff!  —    (Patient since Sat Dec 26 00:00:00 MST 2015)

Always very happy with the customer service here.


StarStarStarStarStar Elton was amazing and he helped me get 12 month... —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Elton was amazing and he helped me get 12 months worth of contacts for not much more than 6 months. He was hilarious and witty. Made my visit so amazing.


StarStarStarStarStar I love this office. Dr. Kamnetz is so thorough ... —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I love this office. Dr. Kamnetz is so thorough and the staff so nice.


StarStarStarStarStar Staff was knowledgeable and friendly. Dr Kamnet... —    (Patient since Tue Dec 13 00:00:00 MST 2016)

Staff was knowledgeable and friendly. Dr Kamnetz was professional and courteous.He explained the results of my eye exam in an easy to understand manner.


StarStarStarStarStar I was really impressed with Dr. Kamnetz.  —    (Patient since Thu Dec 08 00:00:00 MST 2016)

I was really impressed with Dr. Kamnetz. My vision needs are a bit complicated, due to an eye injury, but Dr. Kamnetz was able to quickly cover my options and get me fitted for contacts. I need retinal imaging to make sure my injury is stable, and Dr. Kamnetz demonstrated he was very qualified to read the results. I've found that not all doctors are this knowledgeable. After he explained my retinas were in good shape, he prescribed me the two different prescriptions I need to see properly. It's important to add I initially made an appointment to this office because of Bee, who was knew exactly how my insurance would work. Dr. Kamnetz office was the third I called, and the first two could not offer specifics with insurance. I think the office staff shows the quality of the doctor Dr. Kamnetz is a great doctor if you need a quick prescription or also if you need a more expert opinion.


StarStarStarStarStar Everything went perfectly. Staff was friendly ... —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Everything went perfectly. Staff was friendly and efficient. Dr. Kamnetz was excellent and took time to explain all the issues.


StarStarStarStarStar Highly Recommend! —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Excellent Service! All of the staff are wonderful here and Dr. Kamnetz is always warm, kind and friendly. I have been going here for over 15 years and will continue to do so. I have also recommended Dr. Kamnetz to several friends who were very happy with the service as well.


StarStarStarStarStar Always great service from TSO and all staff. —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Always great service from TSO and all staff.


StarStarStarStarStar I appreciate Dr. Kamnetz and his staff. I've be... —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

I appreciate Dr. Kamnetz and his staff. I've been a patient for years and highly recommend his office to family and friends


StarStarStarStarStar Been going to Dr Kamnetz for close to 20 years.... —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

Been going to Dr Kamnetz for close to 20 years. Would not trust my vision with anyone else but him! Very personable, and knows exactly what hes talking about!


StarStarStarStarStar Nice staff, quick service!... —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

Nice staff, quick service!


StarStarStarStarStar In and out in just over 30 minutes. Staff is alwa... —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

In and out in just over 30 minutes. Staff is always excellent, and actually remember me when I come in. Thanks for being professional, fast and always friendly!


StarStarStarStarStar  —    (Patient since Mon Sep 19 00:00:00 MDT 2016)

The customer service is great - very friendly staff. Dr. Kamnetz takes his time with you, explains everything in easy terms, and is just a really nice person overall.


StarStarStarStarStar Online scheduling was fast and easy!... —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

Online scheduling was fast and easy!


StarStarStarStarStar Courteous and professional staff. Impressed with ... —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

Courteous and professional staff. Impressed with technical sophistication of the diagnostic equipment.


StarStarStarStarStar Prompt, friendly, accomadating. Left feeling com... —    (Patient since Thu Sep 01 00:00:00 MDT 2016)

Prompt, friendly, accomadating. Left feeling completely satisfied and confident with my results. Thank you for your warm attenttative caring assistance, for listening and for sharing your life experience. I feel very comfortable in knowing that I was totally professionally assisted. Thank you Gregg and your wonderful team.


StarStarStarStarStar Great experience here! I received great customer... —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

Great experience here! I received great customer Service and will definitely be back.


StarStarStarStarStar Great service, and a very thorough exam.... —    (Patient since Thu Aug 18 00:00:00 MDT 2016)

Great service, and a very thorough exam.


StarStarStarStarStar Great customer service!! Thanks guys!!! You rock!... —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

Great customer service!! Thanks guys!!! You rock!


StarStarStarStarStar My husband was right! —    (Patient since Sat Aug 13 00:00:00 MDT 2016)

My husband had seen Dr Kamnetz for his eyeexams in the past, and was adamant that I should go to see him for my eye exam. I did, and I loved him! He explains everything so clearly, and his staff is friendly and professional. It was a very pleasant experience, and there was no pressure to buy anything I didn't want.


StarStarStarStarStar  —    (Patient since Wed Aug 05 00:00:00 MDT 2015)

I was seen in a timely manner. The staff was courteous and helpful. The Doctor took time to explain the findings. My visit was convenient and enjoyable.


StarStarStarStarStar  —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

Great customer service. Looking forward to giving my business to you in the future.


StarStarStarStarStar I have been with Dr Kamnetz for almost 20 years an I will never switch!... —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

I have been with Dr Kamnetz for almost 20 years an I will never switch!


StarStarStarStarStar Great service! I would definitely recommend to family and friends. ... —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

Great service! I would definitely recommend to family and friends.


StarStarStarStarStar I have been coming to Dr. Kamnetz for 22 years and he is still the best doctor. Besides his wond... —    (Patient since Sat May 30 00:00:00 MDT 2015)

I have been coming to Dr. Kamnetz for 22 years and he is still the best doctor. Besides his wonderful "bedside manner" he is extremely good about explaining and showing every detail in regards to your eye structure and/or problems. In addition all of his staff are very professional as well as being kind and very instructional about the tests you are taking.


StarStarStarStarStar My husband took my daughter in for the visit this year. He is not familiar with her eye health his... —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

My husband took my daughter in for the annual exam visit this year. He is not familiar with her eye health history and insurance. The staff was very helpful.and patient to answer all the question, they also helped to get the annual contact lenses order put in place. Thanks!


StarStarStarStarStar Friendly and knowledgeable staff... —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

Friendly and knowledgeable staff


StarStarStarStarStar This is my favorite TSO. Dr.Kamnetz is kind and efficient. The staff is always warm & friendly. Lo... —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

This is my favorite TSO. Dr.Kamnetz is kind and efficient. The staff is always warm & friendly. Lots of options available for glasses/shades/contacts. Easy to find location. Worth a visit and many returns <3


StarStarStarStarStar EXCELLENT center for eye doctor!... —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

EXCELLENT center for eye doctor!


StarStarStarStarStar Always on time, professional and knowledgeable. Recommend to everyone I know looking for eye care ... —    (Patient since Tue Jan 12 00:00:00 MST 2016)

Always on time, professional and knowledgeable. Recommend to everyone I know looking for eye care.


StarStarStarStarStar The whole process was smooth and enjoyable. The facility was clean. Any questions were answered pr... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

The whole process was smooth and enjoyable. The facility was clean. Any questions were answered professionally and thoroughly. The personal assistance was great. I would give it a 10.


StarStarStarStarStar The whole process was smooth and enjoyable. The facility was clean. Any questions were answered pr... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

The whole process was smooth and enjoyable. The facility was clean. Any questions were answered professionally and thoroughly. The personal assistance was great. I would give it a 10.


StarStarStarStarStar As always, my visit to Dr. Kamnetz' office was wonderful !! Staff is always friendly, professiona... —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

As always, my visit to Dr. Kamnetz' office was wonderful !! Staff is always friendly, professional, and very welcoming! Dr. Kamnetz is great at explaining every step of the process including health ramifications of good eye care! I am so grateful for the great care I receive! Thank you all, very much !!! Delia Perez Meyer


StarStarStarStarStar Always friendly staff and great service!... —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Always friendly staff and great service!


StarStarStarStarStar Excellent Service! —    (Patient since Sat Jun 18 00:00:00 MDT 2016)

We received excellent personal care! This was my 5 year old sonโ€™s first visit ever to the eye doctor. His doctor did an excellent job of explaining to him what was going on and why. He cannot wait for his glasses to come in!


StarStarStarStarStar I received excellent personal care!... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

I received excellent personal care!


StarStarStarStarStar As always, from 1997 to now, wonderful service from Dr. Kamnetz and the staff. Always happy to go... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

As always, from 1997 to now, wonderful service from Dr. Kamnetz and the staff. Always happy to go to my eye appointments.


StarStarStarStarStar Everyone in the office was friendly and helpful. ... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Everyone in the office was friendly and helpful.


StarNo StarNo StarNo StarNo Star Surprise charges —    (Patient since Mon Jun 13 00:00:00 MDT 2016)

I made my appointment and then the Friday before my Monday appointment they called me to tell me that they aren't in-network with my insurance. My insurance hadn't changed since my last visit and I told the person on the phone that and he kept suggesting that I contact my insurance. I suggested that they look into it on their end. On Monday, they called back and said that yes, they hadn't been looking at the correct information and that I was covered and would only have a co-pay. I went in for my appointment, and when I went to pay at the end was charge an additional $40 because I wear contacts. I asked what part of my exam was specific to that and the staff couldn't tell me. Given that I had been there before, they knew that I wore contacts, so I shouldn't have been told that all I would have is a co-pay if they charge extra for those with contacts. I was in a hurry (because I had been there about an hour and a half), so I just paid and left. I don't plan to return.


StarStarStarStarStar Excellent and Professional Team members —    (Patient since Thu May 12 00:00:00 MDT 2016)

Excellent and professional Team members. All seem to have a positive energy in the office. Dr. Kamenetz is professional, has patience, and has caring attitude for his clients. He explained everything during the examination and I didn't feel like just a number. I highly recommend anyone to check out his professional and caring team and see Dr. Kamnetz as your eye doctor.


StarStarStarStarStar Comfortable —    (Patient since Mon May 09 00:00:00 MDT 2016)

They are so friendly and make me comfortable. Especially the doctor he has good skills. Thanks


StarStarStarStarStar Everyone is very kind and patient. I appreciate how attentive everyone is to my needs and helps me... —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

Everyone is very kind and patient. I appreciate how attentive everyone is to my needs and helps me feel supported throughout the whole process.


StarStarStarStarStar Great staff! Was in out and no wait!!! ... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Great staff! Was in out and no wait!!!


StarStarStarStarStar Great Service! —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

Very easy to schedule with, the doctor and staff were helpful and efficient in diagnosing and advising my case. Highly recommended!


StarStarStarStarStar Ive been going to Dr. Kamnetz for over 20 years and have always had a great experience. ... —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Ive been going to Dr. Kamnetz for over 20 years and have always had a great experience.


StarStarStarStarStar Great service, good process and friendly employees.... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Great service, good process and friendly employees.


StarStarStarStarStar I really enjoy appointments with Dr. Kamnetz —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

I really enjoy appointments with Dr. Kamnetz, he does a great job of explaining any issues and goes through the many charts and tests results so I can better understand my vision


StarStarStarStarStar  —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

good customer service....the doctor is polite and through.


StarStarStarStarNo Star Excellent Vision Care - product selection could use some work... —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

I love Dr Kamnetz, I've been going to see him for my eye care for years. The reason I can't give it a 5 star review, is the affordable frame selection for wider faces are practically non-existent. Most of the affordable frames are made for very narrow faces. They have VERY few selections that are 51/19 and larger (eye size/bridge size). And by affordable I'm talking >$150.00. The majority of the frames for wider faces are going to cost you $250+. And while the majority of vision insurance usually give you an allowance for frames, typically $130 for most plans that I've seen, by the time you pay for the overage on the frames, lenses, and add-ons such as transition, anti-glare, etc, you can expect to pay nearly $400 for a pair of glasses. For me, I go once every 2 years so I see it as $400 for a pair that is warrantied for 2 years, $200 a year. But still, $200 for a pair of glasses is not cheap...


StarStarStarStarStar Very professional and friendly staff. This practice definitely deserves a 5.... —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Very professional and friendly staff. This practice definitely deserves a 5.


StarStarStarStarStar The entire staff and doctor where all exceptional.  —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

The entire staff and doctor where all exceptional.


StarStarStarStarStar EXCELLENT SERVICE ALL THE TIME... —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

EXCELLENT SERVICE ALL THE TIME...


StarStarStarStarStar A 5 star rating! 100 plus!The team members , Erica and Hannah were awesome! Both are extremely... —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

A 5 star rating! 100 plus! The team members , Erica and Hannah were awesome! Both are extremely friendly and helpful! I have always enjoyed my TSO VISITS! Thankyou for your wonderful service! Miriam meyer


StarStarStarStarStar Dr. Gregg Kamnetz and staff are exceptional —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

Dr. Gregg Kamnetz and staff are exceptional. Very friendly, professional, and always make me feel comfortable and relaxed. Dr. Kamnetz is a great communicator and very on the level...he will give you a very honest assessment and never leave you with the feeling that he's trying to push anything unnecessary. He takes his time and has a calming reassuring demeanor. I've had some bad experiences with other optical places, but am completely thrilled with him and his practice. I wholeheartedly recommend him!


StarStarStarStarStar Friendly staff. Got my exam done pretty quickly. —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

Friendly staff. Got my exam done pretty quickly.


StarStarStarStarStar My husband and I have been a patient of Dr. Kamnetz for over 20 years —    (Patient since Thu Mar 17 00:00:00 MDT 2016)

My husband and I have been patients of Dr. Kamnetz for over 20 years. He and his office personnel are very professional and we have always been extremely pleased with our care under Dr Kamnetz.


StarStarStarStarStar All the staff were very professional and very helpful with helping me make my decisions on eyewear —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

All the staff were very professional and very helpful with helping me make my decisions on eyewear. The Dr. was very informative as to the condition of my vision and suggestions that were understood and explained very professionally. I really enjoyed the totality my experience.


StarStarStarStarStar 5 stars. I will miss coming to this office when we move. Thank you! —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

5 stars. I will miss coming to this office when we move. Thank you!


StarStarStarStarStar Good experience overall, the only weird thing that happened was that the receptionist asked me... —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

Good experience overall, the only weird thing that happened was that the receptionist asked me when I am due even though I (hopefully) don't look anywhere close to pregnant.


StarStarStarStarNo Star good experience —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Had a nice experience with the doctor. Good eye doctor to go to.


StarStarStarStarStar GREAT PLACE —    (Patient since Fri Mar 04 00:00:00 MST 2016)

The staff is great, and the Dr is excellent She answered all the questions I had. Recommend coming to this TSO off of Bee Caves Rd.


StarStarStarStarStar Everyone was courteous, professional, and extremely helpful and attentive —    (Patient since Wed Mar 02 00:00:00 MST 2016)

Everyone was courteous, professional, and extremely helpful and attentive. I felt valued and well cared for, and there is nowhere else I would go for my eye care needs.


StarStarStarStarStar *****Everyone is well-trained and extremely courteous. Hang on to them, Dr. Gregg! —    (Patient since Tue Mar 01 00:00:00 MST 2016)

*****Everyone is well-trained and extremely courteous. Hang on to them, Dr. Gregg!


StarStarStarStarStar Always helpful. Even got me a last minute appointment. Erick a was great —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Always helpful. Even got me a last minute appointment. Ericka was great!


StarStarStarStarStar Trusted —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Have been going to Dr. K since we 1st moved to Austin 15+ yrs ago. Followed the practice from the Barton Creek mall to present location on Bee Caves Rd. Staff is friendly, reliable, helpful and Dr. K is always great. Thanks for being a trusted, solid advisor to our family over the years.


StarStarStarStarStar always great —    (Patient since Thu Feb 25 00:00:00 MST 2016)

Alway great people and great service, i have never had a bad experience here.


StarStarStarStarStar Great Eye Exam for new client, very through. —    (Patient since Mon Feb 22 00:00:00 MST 2016)

I was actually referred to the Dr Gregg specifically when I had called Santa Fe optical in Westlake, they don't have an eye doctor on staff, as it's only retail. They highly recommended the practice. I had a very through eye exam and upon check out I had asked the 2 girls at the front desk of the name of the retail eye glass store and they didn't know and had no recommendations to give me. It'd be great to see you recommend Santa Fe, if asked, just as they so highly recommended you. I understand you have retail in your office as well...but as a good karma return, useful to have their contact info at hand for customers.


StarStarStarStarStar I have been coming to see Dr —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I have been coming to see Dr. Kamnetz for over 10 years and have nothing but great things to see about them. Thank you for the great service!


StarStarStarStarStar This is a great office for your vision needs —    (Patient since Sat Oct 17 00:00:00 MDT 2015)

This is a great office for your vision needs. I always have a good understanding of my vision necessities and options. I have been coming to this office for the past 3 years and I have not had one bad visit. I have never felt like I am trying to be sold on any services. Although, I choose to do the Optomap every two years, as I don't have many issues with my vision, but I just want to ensure that nothing develops in those couple of years. Currently, the office is getting new floors, so the vision-testing area is a bit crammed with equipment, but it's nothing that impedes the office from providing quality assistance and testing. Thank you as always! Best, Norberto Trejo


StarStarStarStarStar Love TSO —    (Patient since Wed Feb 17 00:00:00 MST 2016)

Love everything about this place. Dr. Gregg is wonderful and all the staff. Especially Elton! Love him, he makes my experience there amazing.


StarStarStarStarNo Star Always love elton's enthusiasm. Would like to have had my exam started on time tho :( —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Always love elton's enthusiasm. Would like to have had my exam started on time tho :(


StarStarStarStarStar Staff were so very pleasant n friendly —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Staff were so very pleasant n friendly. Attending staff that administered tests was patient n knowledgeable. Great experience.


StarStarStarNo StarNo Star Saw a doctor who was subbing in and didn't seem to really know what she was doing —    (Patient since Sat Jan 09 00:00:00 MST 2016)

Saw a doctor who was subbing in and didn't seem to really know what she was doing. Staff was unorganized, I got two different calls asking for information that was on the paperwork I had filled out when I got there. No one called to check in on status of my contact trial wear, had to call myself to request prescription via email. Received wrong prescription from staff and had to call again to have them send over the right one. I'm not coming back here next year.


StarStarStarStarStar I would give your office a five star rating. —    (Patient since Wed Jan 20 00:00:00 MST 2016)

I would give your office a five star rating.


StarStarStarStarStar Great service —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Dr. Kamnetz takes the time to thoroughly explain tests and what results mean and will answer all questions. He will give you all options he has and let you make your own decision on what you want to highly do regarding new prescriptions. The entire staff is very friendly and courteous. I would recommend using their services.


StarStarStarStarStar Your office staff and the doctor are exceptional, you listened carefully to my needs and responded... —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Your office staff and the doctor are exceptional, you listened carefully to my needs and responded with great care and attention to detail. I would gladly send any member of my family or friends to your practice. The best in Austin by far. Thank you


StarStarStarStarStar Excellent for years —    (Patient since Sat Jan 09 00:00:00 MST 2016)

I have gone to this office for years, and highly recommend.


StarStarStarStarStar I have seen Dr. Kamnetz for at least 20 years —    (Patient since Wed Jan 06 00:00:00 MST 2016)

I have seen Dr. Kamnetz for at least 20 years. I have always been pleased with the service from him and his staff. I would rate this TSO office with a 5 star rating.


StarStarStarStarNo Star I have not been so pleased and warmed by a clinic appointment in some time —    (Patient since Wed Jan 06 00:00:00 MST 2016)

I have not been so pleased and warmed by a clinic appointment in some time. I work in healthcare and can only hope the patients we serve might have this same experience. I feel all the staff go above and beyond to serve their patients. Thank you for the wonderful service


StarStarStarStarStar it was great fun and very professional —    (Patient since Wed Dec 30 00:00:00 MST 2015)

It was great fun and very professional. Your staff thank god has a sense of humor which is rare now days. You always find offices with the saddest people and this office was happy helpful and kind. Oh And lets not forget the Doctor, who was excellent with a Happy Disposition, He Explained all the test results to me more than I had ever gotten before. It was a wonderful experience thanks!


StarStarStarStarStar 5 Star —    (Patient since Mon Dec 21 00:00:00 MST 2015)

I get my eyes checked once a year, I think good eye health is important. Dr. K and his staff have made it a point to check my eyes very thoroughly each and every time, it shows me how much they care!


StarStarStarStarStar It is great to know I can make appointment on a Saturday —    (Patient since Sat Nov 28 00:00:00 MST 2015)

It is great to know I can make appointment on a Saturday. The administrative clerks were so nice and polite. Thanks Westgate TSO


StarStarStarStarStar 1)Was surprised to have an "Air test" (I've worn glasses for 20+ years & never had this test) —    (Patient since Sat Nov 14 00:00:00 MST 2015)

1)Was surprised to have an "Air test" (I've worn glasses for 20+ years & never had this test). 2) First time my eye glasses have been placed in a machine to check prescription. 3) Difference between Standard Progressive & Premium Progressive was not explained to my satisfaction. 4) Asked to see some "tinted" lenses - they had none. 5) Asked to see "Collection or Davis" frames, - could not point them out. 6) Received phone call to "return" to office. Staff member had forgotten to take "eye glasses measurements." I was already 15 miles away & had to return. Staff member had trouble with measurements. When I questioned their expertise, I was told staff member was new & part-time. *Enough! It may be that employees are not properly trained. But, the whole experience was stressful & non-professional! I decided to take my business somewhere else! Will let Optometrist know!


StarStarStarStarStar Everyone was most helpful, answering all my questions about procedures, options & prices even the... —    (Patient since Mon Oct 26 00:00:00 MDT 2015)

Everyone was most helpful, answering all my questions about procedures, options & prices even the ones I didn't think to ask.


StarStarStarNo StarNo Star I have been frustrated that the last few times I've been there office staff have tried to "sell"... —    (Patient since Fri Oct 23 00:00:00 MDT 2015)

I have been frustrated that the last few times I've been there office staff have tried to "sell" me on contacts. Mostly because I didn't realize until this time that a "contacts consultation" is an extra fee not covered by my insurance. I've been pushed towards daily contacts and others that I know Ive tried before and didn't work. Since I didn't ask for a contacts consultation, and it's always just given to me, it feels a bit like your office is trying to make an extra buck.


StarStarStarStarStar We always have a great experience here, and we have been clients for over ten years  —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

We always have a great experience here, and we have been clients for over ten years . we drive over 50 miles one way because we love the Dr. And his staff.


StarStarStarStarStar Easy going staff, even with my 4yr old son bouncing around during my appointment. —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

Easy going staff, even with my 4yr old son bouncing around during my appointment.


StarStarStarStarStar The people that work at this location are awesome! Very friendly and professional! This is the... —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

The people that work at this location are awesome! Very friendly and professional! This is the only TSO location my husband and I go to even though we could use our insurance at many other places.


StarStarStarStarStar Friendly, professional and thorough —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

Friendly, professional and thorough. I drive a long way to get there because of the positive experiences of many years.


StarStarStarStarStar Sure would be nice to give seniors a slight price break as most Medicare doesn't cover these costs —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

Sure would be nice to give seniors a slight price break as most Medicare doesn't cover these costs. Service is excellent... over all great experience


StarStarStarStarStar I've been going to Dr. Kamnetz for over 15 years —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

I've been going to Dr. Kamnetz for over 15 years. I never have to wait for my appointment, his staff is very friendly and knowledgeable, and he is great at trying different options to suit your needs (for me, different types of contacts). As long as he continues to practice, I'll be going to him for another 15 years!


StarStarStarStarStar I didn't have my $25 birthday coupon with me but they applied it anyway. Much appreciated! —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

I didn't have my $25 birthday coupon with me but they applied it anyway. Much appreciated!


StarStarStarStarStar My first visit —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

My first visit. I was greeted promptly - everyone was very nice. Dr. Kamnetz was right on time and very professional.


StarStarStarStarStar great as always! friendly and helpful staff!  —    (Patient since Mon Aug 24 00:00:00 MDT 2015)

great as always! friendly and helpful staff!


StarStarStarStarStar Dr Kamnetz —    (Patient since Tue Aug 18 00:00:00 MDT 2015)

Very professional and friendly. Dr Kamnetz explains everything where you can understand and if you don't just ask.


StarStarStarStarStar I was very impressed with the quality of care and personal service I got during my visit —    (Patient since Fri Aug 14 00:00:00 MDT 2015)

I was very impressed with the quality of care and personal service I got during my visit. Elton was extremely kind and patient when I was struggling to get contacts on for the first time and instrumental in helping pick out my frames. I absolutely love my new glasses and even Dr.Miller (along with several other staff members) was kind enough to help pick the frames out as well. Highly recommend Westlake TSO!


StarStarStarStarStar insurance nd receipt —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

1. I now have Medicare and BCBS (diabetic rates) 2. please email a receipt to fletcher@cs.utexas.edu Thank You, Conrad Fletcher Mattox


StarStarStarStarStar best!!! —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

Great!! Best service! Been a patient since 2004!


StarStarStarStarStar Top recomendatios —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

We've been going to Dr Kamnetz for years upon the recommendation of a friend. We have always experienced great service and leave with a full understanding of the condition of our eyes and our vision. On my last exam my vision had changed slightly, but "not enough for new glasses" per Dr. Kamnetz. Honesty and professionalism!


StarStarStarStarNo Star Dr. K was great! —    (Patient since Mon Aug 03 00:00:00 MDT 2015)

The eye exam was professionally and competently done. However I will be going elsewhere for my glasses from now on.


StarStarStarStarStar Been going to this Tso for years. My whole family goes to this doctor. We TRUST them.  —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

Been going to this Tso for years. My whole family goes to this doctor. We TRUST them.


StarStarStarStarStar The TSO staff and Dr. Kamnetz are the best —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

The TSO staff and Dr. Kamnetz are the best. We have been going there for years and truly appreciate the personal service and expertise of everyone at the office. Since I travel, they are really good at accommodating my schedule and making sure I have options to maximize my insurance benefits.


StarStarStarStarStar I love the whole team! You guys are the best! —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

I love the whole team! You guys are the best!


StarStarNo StarNo StarNo Star Hour long wait —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Was almost charged $40 more than my insurance covered. Waited an hour to be seen. Missed 2 meetings for work.


StarStarStarStarStar Already recommended to my family!  —    (Patient since Tue Jul 14 00:00:00 MDT 2015)

Already recommended to my family!


StarStarStarStarStar Very friendly office with great caring service.  —    (Patient since Tue Jul 14 00:00:00 MDT 2015)

Very friendly office with great caring service.


StarStarStarNo StarNo Star I requested a contact lens eval for my daughter —    (Patient since Sat Jun 20 00:00:00 MDT 2015)

I requested a contact lens eval for my daughter. I thought the cost of this exam was included in the evaluation--and the exam by the optometrist seemed no different than one for glasses. In the end, we ended up NOT doing contacts since my daughter decided she wasn't quite ready so we never got a prescription for contacts. I ended up being charged $38.25 for a "new contact lens evaluation" which from my perspective was not different that the usual exam done for glasses. If there was something extra done, it wasn't apparent to me (other than perhaps getting a new prescription--which we never got). No one explained there would be an added fee for this. The optometrist was nice. Ericka (Kika), the tech who assisted us, was REALLY excellent.


StarStarStarStarStar Dr Kamnetz is very thorough, professional and personable. Best optometrist I've ever had —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

Dr Kamnetz is very thorough, professional, personable and practical. Best optometrist I've ever had.


StarStarStarStarStar Elton is great, I trust his opinion and he provides excellent service —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

Elton is great, I trust his opinion and he provides excellent service


StarStarStarStarStar When you are waiting to see the eye doctor and they seat you by the TV it really annoying the... —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

When you are waiting to see the eye doctor and they seat you by the TV it really annoying the promo that plays over and over. It would be a much nicer wait to not have to listen to it.


StarStarStarStarStar I believe the name of the individual who was helping me was named Elton —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

I believe the name of the individual who was helping me was named Elton. He was awesome! Actually, everyone at this office is always super professional and friendly.


StarStarStarStarStar Staff was extremely professional, friendly & efficient! Thank you all so much for your guidance... —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Staff was extremely professional, friendly & efficient! Thank you all so much for your guidance and support - as we age - it's so important to have someone we can trust!


StarStarStarStarNo Star Great service but I always have trouble with the staff finding my insurance. —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

Great service but I always have trouble with the staff finding my insurance.


StarStarStarStarStar I have been coming to TSO at Barton Creek and then later followed you to Westlake —    (Patient since Tue Jun 16 00:00:00 MDT 2015)

I have been coming to TSO at Barton Creek and then later followed you to Westlake. I love the staff, I feel like the Doctors are very knowledgeable and that I am receiving quality eye health care. I would and have already recommended TSO Westlake to several Friends and Family. My rating is 5 for all of TSO Westlake!


StarStarStarStarStar Top notch care —    (Patient since Tue Jun 16 00:00:00 MDT 2015)

TSO (specifically Dr. Nina Miller and the office staff) fully deserve 5 stars for the best experience I've ever had at the optometrist's (and I've been wearing glasses for 22 years). I came in with my four-week-old baby, and they couldn't have been more gracious and accommodating. I held my fussy baby throughout my entire exam and the staff carried his car seat from room to room for me. Dr. Miller made special effort to work around him; for example, when I had to stay longer than planned for a dilation, she arranged for me to wait in a private area so I could nurse. All was done completely smoothly and professionally, and I was never made to feel as though I were receiving special treatment. My visit ended with Elton from the front desk escorting me to my car in the rain, holding an umbrella over my baby and me. Apart from being a thorough, informative eye exam, my visit was made by the kindness of the entire office. My sincere thanks and highest recommendation are in order.


StarStarStarStarStar My family sees Dr —    (Patient since Fri Jun 12 00:00:00 MDT 2015)

My family sees Dr. Miller and she is amazing! Very knowledgeable, empathetic,not rushed, easy to talk to about your results and options. I also like Elton from the staff because he is always happy to help and makes everything so easy!


StarStarStarStarStar Top-notch TSO —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

My family and I have been seeing Dr Kamnetz for many years. Very professional office and staff. Wouldn't think of going anywhere else!


StarStarStarStarStar Excellent service by all. —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

Excellent service by all.


StarStarStarStarStar When I got to the office for my appointment they weren't expecting me until a whole month later —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

When I got to the office for my appointment they weren't expecting me until a whole month later. July 8th rather than June 8th. No problem though as they had time to see me then. Apparently there was a mix up with the scheduling when confirmed over the net.


StarStarStarStarStar Friendly and Helpful —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

Everyone in the office was friendly and efficient, and always explained exactly what my options were and what they were doing. Special kudos to the doctor, who showed me my eye images and explained what I was seeing. It was my first visit, but I will definitely be coming back.


StarStarStarStarStar All staff members were friendly and helpful —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

All staff members were friendly and helpful. I had many questions about types and cost of frames, how I could keep by total glasses cost below what insurance will pay, how long my eyes would be dilated, and so on. They were extremely patient with me and answered all of my questions. Dr. Kamnetz took the time to ask lots of questions about my vision and my eyes and listened well. He was personable and professional and explained what he was looking for with the different tests that were done (I didn't even have to ask!). I am glad we found TSO Westlake and certainly plan to continue doing business with them in the future.


StarStarStarStarStar Dr. Kamnetz —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Dr. Kamnetz & staff are always great! Been going to Dr. Kamnetz at TSO for a long time!


StarStarStarStarStar Great Eye exam — 

Great office, knowledgeable staff!


StarStarStarStarStar Entire office is friendly and professional — 

Entire office is friendly and professional. I left with confidence that I knew the state of my vision and eye health.


StarStarStarStarStar Elton and Dr Miller were both great! — 

Elton and Dr Miller were both great!


StarStarStarStarStar Many options —    (Patient since Mon Mar 07 00:00:00 MST 2016)

I love that the doctors and staff take the time to listen to what I want, then present me with several alternatives, with their advice and recommendation. It makes me feel important to them as a patient.


StarStarStarStarStar Awesome —    (Patient since Fri Oct 21 00:00:00 MDT 2016)

I have been going to this TSO for over 15 years because of their outstanding staff and DR. Kamnetz. I live in Leander and travel to Bee Caves that is how good they are ! Keep being awesome !


StarStarStarStarStar Dr Goel was very nice and professional  — 

Dr Goel was very nice and professional


StarStarStarStarStar 5 stars across the board. Thank you Elton and Ericka and Dr. Kamnetz — 

5 stars across the board. Thank you Elton and Ericka and Dr. Kamnetz. There is a reason you have been my eye doctor since 1997 when you were still over at Barton Creek Mall.


StarStarStarStarStar Friendly, knowledgable, efficient staff. —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

Friendly, knowledgable, efficient staff.


StarStarStarStarStar The office staff was very friendly, prompt and organized. — 

The office staff was very friendly, prompt and organized.


StarStarStarStarStar Great Doctor —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

I really liked the doctor, he was nice and courteous and helped explain my situation very carefully so that I could understand it well.


StarStarStarStarStar I just switched from Texan Eye Center. You all were sooo much better —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

I just switched from Texan Eye Center. You all were sooo much better. I was able to get an appointment the next day and the team was so nice. I was in and out quickly but most important everyone had a smile. You gte a 10 by me!!!!


StarStarStarStarStar Friendly, kind, and patient. Explained things well and respected my time and needs. —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

Friendly, kind, and patient. Explained things well and respected my time and needs.


StarStarStarStarStar The experience that I received at TSO was exelience, and yes I would refer family and friends  — 

The experience that I received at TSO was exelience, and yes I would refer family and friends to TSO.


StarStarStarStarStar It was a very pleasant experience greeted by a friendly and cheerful staff. — 

It was a very pleasant experience greeted by a friendly and cheerful staff.


StarStarStarStarStar Excellent service —    (Patient since Thu Mar 10 00:00:00 MST 2016)

Needed to find another eye doctor quickly. This office exceeded all of my expectations "in a pinch".


StarStarStarStarStar It is a very comfortable and friendly atmosphere. Your my place! —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

It is a very comfortable and friendly atmosphere. Your my place!


StarStarStarStarStar Elton is always friendly. He's knowable of his job and very thorough.  —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

Elton is always friendly. He's knowable of his job and very thorough.


StarStarStarStarStar Visit with Dr. Miller —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

I am a previous patient of Dr. Dina Miller and I was pleased with the service she provided to me in the past and I was ecstatic when I left the office on Friday morning, she is an awesome Optometrist. I was seeing another doctor but decided to contact Dr. Miller and get her opinion on my eye situation, I trust her opinion and she takes the time to find out what is going on. For a month I have been in pain and as of Friday, Feb. 27th I have never felt as good as I am feeling now, she went the extra mile to make me feel better. When I left the office I contacted everyone that has known about my situation and let them know how HAPPY I am. Thank you.


StarStarStarStarStar Consistently professional, friendly, helpful — 

Dr. Kamnetz and his staff have been consistently professional, friendly, and helpful. I highly recommend them.


StarStarStarStarStar i drive about 60 miles to your location from my house because of the excellent care i receive — 

i drive about 60 miles to your location from my house because of the excellent care i receive. i have also referred a couple of friends there and have heard only good things from them as well. keep up the great work!!


StarStarStarStarStar It went quickly and smoothly! Very polite and very helpful picking out new frames! —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

It went quickly and smoothly! Very polite and very helpful picking out new frames!


StarStarStarStarStar Elton is always so great! I love going in and being greeted like I was just there —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Elton is always so great! I love going in and being greeted like I was just there. The office is always so helpful professional! I love coming here:) I always refer my friends when asked.


StarStarStarStarStar Everyone is Awesome at this TSO location  —    (Patient since Thu Jan 28 00:00:00 MST 2016)

Everyone is Awesome at this TSO location!


StarStarStarStarStar Dr. Kamntez and his staff are very friendly, efficient and knowledgeable —    (Patient since Tue May 24 00:00:00 MDT 2016)

Dr. Kamntez and his staff are very friendly, efficient and knowledgeable. I am so pleased to have such depth of detail and their use of the newest technology when it comes to my vision!


StarStarStarStarStar The doctor is great. Very honest. — 

The doctor is great. Very honest.


StarStarStarNo StarNo Star Average doc office experience. —    (Patient since Thu Jan 07 00:00:00 MST 2016)

Average doc office experience.


StarStarStarStarStar Dr. Kamentz & staff are all wonderful! —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

Dr. Kamentz & staff are all wonderful!


StarStarStarStarStar I only wish I knew about you guys sooner! —    (Patient since Tue Jan 26 00:00:00 MST 2016)

I only wish I knew about you guys sooner!


StarStarStarStarStar Checking out always seems to take forever - not changed since the first day I have been coming —    (Patient since Wed Apr 27 00:00:00 MDT 2016)

Checking out always seems to take forever - not changed since the first day I have been coming. Why can't staff review my insurance and be prepared by the time I check out. Also, I often have to remind them of my benefits which I understand is my responsibility but if I am not on top of this, I get charged for the entire visit when my insurance covers most of it. My daughters have at times paid the full amount and if I don't catch this on time and don't file it- I don't get my refund back.


StarStarStarStarStar I was confused by my prescriptions and what was best for me to do and also a little confused by... — 

I was confused by my prescriptions and what was best for me to do and also a little confused by the various pricing options since I had multiple prescriptions.


StarStarStarStarStar Outstanding Service from the TSO Staff! — 

When I arrived I was greeted by the office staff. Maya assisted me and I was seen by Dr. Kamnetz. Dr. Kamnetz is very knowledgeable and patient. He took the time to explain everything. I really appreciate the care I was given.


StarStarStarStarStar Thanks to Maya for her help in running down my glasses and giving me options.  — 

Thanks to Maya for her help in running down my glasses and giving me options.


StarStarStarStarStar The office staff was very nice and even nicer to my 2 year old(who by the way was extremely well... — 

The office staff was very nice and even nicer to my 2 year old(who by the way was extremely well behaved the whole appointment). However, the doctor that saw me was/seemed to be in a rush the whole time. I have never experienced that with an optometrist, so I didn't know how to receive her(it was the most uncomfortable I have felt with an optometrist). She was nice, just in a hurry. If I was not quick to pick up what she was saying I would have never understood her. Thankfully I did not have a problem with that. I hope she spent enough time with me to really get the best/correct prescription for me. Otherwise the office was great.


StarStarStarStarStar I love coming to this TSO location. Always always great service and staff —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I love coming to this TSO location. Always always great service and staff. Dr K is really nice and takes his time explaining everthing to you.


StarStarStarStarStar Very friendly yet professional staff.  —    (Patient since Sat Apr 30 00:00:00 MDT 2016)

Very friendly yet professional staff. The process was explained as we went along.


StarStarStarStarStar Everyone was very helpful and friendly —    (Patient since Mon Dec 28 00:00:00 MST 2015)

Everyone was very helpful and friendly. The doctor was attentive to all of my concerns and she gave me several options. The staff in the front were extra helpful. They all contributed to helping me find the perfect glasses. I am very pleased with my visit and will be a long time patient.


StarStarStarStarStar First off, my appointment was moved because someone messed up the scheduling...a bit frustrating.. —    (Patient since Wed Jun 15 00:00:00 MDT 2016)

First off, my appointment was moved because someone messed up the scheduling...a bit frustrating....But when I learned Dr. Gregg Kamnetz was not going to perform the exam, that was a bit disconcerting. Give me a heads up and the chance to reschedule instead of the choices provided, which were none!


StarStarStarStarStar The service was outstanding. I was not a patient before this problem , but will be in the future — 

The service was outstanding. I was not a patient before this problem , but will be in the future. FIVE STARS. Best in Austin.


StarStarStarStarStar I have already referred 2 people to your office. Very impressed. — 

I have already referred 2 people to your office. Very impressed.


StarStarStarStarStar 5 Star Service!  —    (Patient since Tue Dec 22 00:00:00 MST 2015)

I loved the sweet staff at Westlake TSO by far the best one I've been to. Thanks!! :)


StarStarStarStarNo Star good easy visit — 

I usually do my annual check here since 2007.


StarStarStarStarStar Love the care here — 

I have been going to TSO on Bee Caves for many years. I love the care I get there. All the staff are very knowledgeable and helpful. Yesterday I was considering glasses or colored contacts and the desk staff were so helpful, patient and really went the extra mile. I highly recommend this office for your eye care and products.


StarStarStarStarNo Star Great job Westlake TSO — 

- great job; Westlake TSO helped me understand all of my options and accommodated my special needs.


StarStarStarStarStar Always a good experience  —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

Been going here for years....now kids go.


StarStarNo StarNo StarNo Star the manager at the front desk was rude and could not explain financials.  — 

the manager at the front desk was rude and could not explain financials.


StarStarStarStarStar 5 Stars is a well deserved for the staff! —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

Elton in particular has greeted me warmly and professionally for many years. His happy demeanor is genuine and his professional attention to detail is consistent. Dr. Kamnetz is never rushed and treats you like you are his only patient. His explanations are clearly detailed. It's like going to visit a friend. The only thing that is missing is the sharing of a cup of coffee or a glass of wine.


StarStarStarStarStar always great service and excellent staff —    (Patient since Sat Feb 13 00:00:00 MST 2016)

always great service and excellent staff


StarStarStarStarStar Dr. K gives a complete eye exam using all the latest technology —    (Patient since Wed Sep 30 00:00:00 MDT 2015)

Dr. K gives a complete eye exam using all the latest technology. I have been a patient of his for over 15 years and can't say enough nice things about him and his staff.


StarStarStarStarStar Although I have "white coat" syndrome with most medical offices I always feel very welcomed and... — 

Although I have "white coat" syndrome with most medical offices I always feel very welcomed and part of the family in Dr. Kamnetz office. The staff are always great with me and my family and have been for years. I live in Elgin, work in Northwest Austin but it is worth the extra driving to have my eyes taken care of by this group! Thank you so much for everything you do!


StarStarStarStarStar Loved the Dr & techs sense of humor, its hard to find that in a professional environments like... — 

Loved the Dr & techs sense of humor, its hard to find that in a professional environments like that.


StarStarStarStarStar Eye Doctor —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

The doctor was very nice and informative.


StarStarStarStarStar Service was quick and awesome!!! —    (Patient since Wed Dec 23 00:00:00 MST 2015)

Service was quick and awesome!!!


StarStarStarStarStar A quality, professional operation with latest technology/equipment used! Very pleased with entire... —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

A quality, professional operation with latest technology/equipment used! Very pleased with entire operation.


StarStarStarNo StarNo Star Eye Doctor —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

The doctor was very nice and informative.


StarStarStarStarStar I had great service at TSO. The staff is helpful. I especially appreciate that the staff and Dr — 

I had great service at TSO. The staff is helpful. I especially appreciate that the staff and Dr. Kamnetz found a good balance between valuing my time and keeping the appointment to a reasonable length of time but also taking enough time to answer my questions.


StarStarNo StarNo StarNo Star Out past experiences with THE Westlake have always been pleasant, however we were appalled at our... —    (Patient since Thu Mar 17 00:00:00 MDT 2016)

Out past experiences with THE Westlake have always been pleasant, however we were appalled at our last experience. Staff seemed dumbfounded, our insurance was not verified prior to or even during our long wait for our appointments they waited until the last minute before the exams were to begin. Neither the male or female knew how to verify. The short female employee was overheard using profanity (ass). Alton has always been professional and I was disappointed that he was not there. He is always so knowledgeable and pleasant.


StarStarNo StarNo StarNo Star Dr KamnetzThank you for your professional examination — 

Dr Kamnetz Thank you for your professional examination. However, your front office team was terrible. They were uncommitted to the success of your practice. On my first visit the billing person was new and did not know what they were doing. Nobody supervised him and he got the billing wrong. When the error was picked up, nobody contacted me to discuss until I came in to pick up my new glasses. At this time, their were 4 people in the front office. One was doing personal calls outside, one manager was on the telephone enquiring about a new job. When I complained about the lack of supervision of my account, one male manager developed attitude and asked me if I wanted to keep my glasses. I have been in professional practice for 40 years and if my front office performed in this manner with patients, I would have fired them all.To crown it all, nobody checked the fit of my glasses. Dr MJ NOVAK


StarStarStarStarStar Excelent Staff and Service —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

I love how each staff member and the Dr. take the time with each patient. The customer service is impeccable!


StarStarStarStarStar The best eye glass joint in central TX  —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Dr. Kamnetz is the best optometrist I know in my 20 plus years of wearing glasses and, his TSO staff are equally fantastic in their attentiveness and support.


StarStarStarStarStar I've been coming here for 8 years so I'm very pleased with the service and the staff. —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

I've been coming here for 8 years so I'm very pleased with the service and the staff.


StarStarStarStarStar i feel that this office is always clean, prompt, courteous. thorough and very professional. —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

i feel that this office is always clean, prompt, courteous. thorough and very professional.


StarStarStarStarStar I would extremely recommend TSO at the Bee Cave location, they were very nice in every single way —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

I would extremely recommend TSO at the Bee Cave location, they were very nice in every single way. The insurance coordinator was nice to take the time to help me locate the type of insurance I have. The main lady who did the exam was very sweet too! The doctor she was awesome! She explained my eyes situation very well, the reason why and what to do to prevent future damaged. My glasses were ready the same day!! Great selection on all frames, great brands! They are open on Saturday!! Excellent!! Very happy with my visit! Thank you!


StarStarStarStarStar Excellent Visit —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

At my annual exam I received professional, friendly service as always. Dr. Kamnetz gave me a thorough exam and explained what was happening with my eyes. I chose a new pair of frames for glasses and ordered a supply of contact lenses, and was done with the appointment within 30 minutes.


StarStarStarStarStar  —    (Patient since Wed Aug 05 00:00:00 MDT 2015)

Dr. Kamnetz and his staff are always professional and very pleasant. My exam was thorough and everything was explained to me. I highly recommend Dr. Kamnetz and his staff.


StarStarStarStarStar Dr. Kamnetz and his team are always so friendly — 

Dr. Kamnetz and his team are always so friendly. They have been my optometrists for many years and I will continue to go there.


StarStarStarStarStar YOur office staff are always friendly and professional.. Hope Elton will remain for ever. —    (Patient since Sat May 30 00:00:00 MDT 2015)

YOur office staff are always friendly and professional.. Hope Elton will remain for ever.


StarStarStarStarStar Had a great experience! I was in and out and felt comfortable asking questions —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Had a great experience! I was in and out and felt comfortable asking questions. Great staff, efficient with appointment time and professional!


StarStarStarStarStar Wonderful doctor and office staff!!! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

Wonderful doctor, and office staff!


StarStarStarStarStar This visit was what I expected — 

This visit was what I expected. The staff was courteous and they explained what and why they were doing throughout the visit.


StarStarStarStarStar Had a pleasant and enjoyable experience. Staff was very friendly and helpful. —    (Patient since Sat Jun 18 00:00:00 MDT 2016)

Had a pleasant and enjoyable experience. Staff was very friendly and helpful.


StarStarStarStarStar Wonderful staff and Doctor!!  — 

Wonderful staff and Doctor!!


StarStarStarStarStar Visit to TX State Optical —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

The process of an eye exam is well orchestrated and seamless with what seems like state of the art equipment. Dr. K treats me like I am his only patient.


StarStarStarStarStar Excellent, as always —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

Personal, professional and thorough; the entire team does a fine job.


StarStarStarStarStar Consistently Great Customer Service —    (Patient since Mon Sep 14 00:00:00 MDT 2015)

I've been going to Dr. Kamnetz for a number of years and wholeheartedly recommend his services. His top-notch attentive staff can handle any issue promptly and efficiently.


StarStarStarStarStar Thorough, knowledgeable, friendly and efficient!  —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

My annual eye exam went great as usual. I can always rely upon your office to be thorough, knowledgeable, friendly and efficient!


StarStarStarStarStar Accurate,Professional and Friendly —    (Patient since Sat Jul 11 00:00:00 MDT 2015)

I actually look forward to going to TSO, these people always do their job at a high standard. I recommend them to anyone who values professionalism in health services.


StarStarStarStarStar Excellent  —    (Patient since Mon Dec 21 00:00:00 MST 2015)

Professional, efficient, friendly office!


StarStarStarStarStar My experience was great eventhough we wanted to see Dr. Kamnetz instead. —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

My experience was great eventhough we wanted to see Dr. Kamnetz instead.


StarStarStarStarStar my visit —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Excellent job by the doctor and the staff. I've been a long time customer and that will certainly continue!


StarStarNo StarNo StarNo Star Hello Dr. K and staff — 

Hello Dr. K and staff. I had an excellent experience with the optometrist that was covering for you while you were out for your son's graduation. However, there are some issues with your practice. 1. I sent an email for an appointment. I got no response so I called. 2. I pre-filled the new patient info online, which the front desk person could not find. She had to ask another staff member for help. 3. I was in the office the first time during my lunch hour, and so I got an initial quote for the eyeglasses I selected. I found that TSO offers a discounted rate if 2 frames are bought the same day, & inquired when I returned the next day. I was quoted the rate, ordered 2 pairs & then got a later phonecall telling me the manager said it was done wrong & the cost was much higher. I opted to just get 1 pair. In short, your staff is not well trained. Nice, but untrained. Hope my glasses turn out ok, now I;m worried.


StarStarStarStarStar Dr. Kamnetz TSO on Bee Caves —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Dr. Kamnetz and staff are professionals using the latest technology to evaluate their customers's vision. I was impressed with the software used; its got to be the best available. I give them 5 stars.


StarStarStarStarStar Quick Service / Great Technology —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Dr. Kamnetz and staff are top notch professionals who use the latest technology and analytical tools to evaluate the vision of customers. I think the analytical software may be the best available. Rick Perkins


StarStarStarStarStar Recent Visit —    (Patient since Fri Jan 27 00:00:00 MST 2017)

Friendly, professional, quick, as usual. That's why I keep going back!


StarStarStarStarStar It was great. Never had a regular eye dr. before. I do now. —    (Patient since Mon Aug 17 00:00:00 MDT 2015)

It was great. Never had a regular eye dr. before. I do now.


StarStarStarStarStar London calling... —    (Patient since Thu Sep 24 00:00:00 MDT 2015)

I have lived away from Austin for over 10 years and when I come all the way from London and beg my parents to pay for my non-insurance covered appointment and service, I think that should tell you just how much I love your practice and the people there! I have been a loyal, happy and satisfied customer since 1993 and I honestly do feel like a member of the family!! Thank you so much!!


Reply

One of the best reviews ever!!!! Thanks for coming back to us! We love having you as a patient.

StarStarStarStarStar Dr. Goel and the ginger child were very helpful and pleasant to deal with — 

Dr. Goel and the ginger child were very helpful and pleasant to deal with


StarStarStarStarStar Great office, although it would be nice if birthday coupons didn't expire before next appt. —    (Patient since Sat Apr 02 00:00:00 MDT 2016)

Great office, although it would be nice if birthday coupons didn't expire before next appt.


StarStarStarStarStar We had prompt friendly service by the staff and Dr Kamnetz informed us in detail of my daughters... —    (Patient since Thu Jul 09 00:00:00 MDT 2015)

We had prompt friendly service by the staff and Dr Kamnetz informed us in detail of my daughters diagnosis and health. Great appointment!


StarStarStarStarStar Friendly staff, comfortable environment, highly competent doctor. —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

It's always a pleasure to enter Dr. Gregg Kamnetz' office. The staff, always helpful, assures that you have updated paperwork. Before seeing Dr. Kamnetz, staff runs you through several tests. By the time you see the doctor, he has all the data he needs to assure an in-depth assessment. When you have any extra time, it's fun to peruse frames! I highly recommend this business.


StarStarStarStarStar Dr. Forbes was a joy. What an authentic person!  —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Dr. Forbes was a joy. What an authentic person!


StarStarStarStarStar Eye exam —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

The office staff is excellent. I have been using this practice for a while and they are very accommodating and customer friendly. I have encouraged my family and friends to go there.


StarStarStarStarStar I refer your practice to my wife, and like me she gat her contacts and she did't pay any thing and... — 

I refer your practice to my wife, and like me she gat her contacts and she did't pay any thing and I had to pay $150.00 and we have the same insurance ! I with like to know why.


StarStarStarStarStar Dr. Kamnetz and TSO staff AWESOME —    (Patient since Mon Jan 18 00:00:00 MST 2016)

I really appreciate the time that Dr. Kamnetz takes explaining the tests completed along with the results. He really takes time to make sure that I understand what he has explained and answers all my questions. The staff is just as helpful and patient when assisting me with finding suitable frames.


StarStarStarStarStar Outstanding —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

I have been seeing Dr. Kamnetz for over 10 years now and every appointment is a pleasure. He and his staff are extremely friendly and professional. I highly recommend Dr. Kamnetz.


StarStarStarStarStar Routine Eye Exam —    (Patient since Mon Jan 18 00:00:00 MST 2016)

The staff at TSO is always friendly and welcoming. Appointments run on time. Dr. Kamnetz always takes the time to explain everything thoroughly and answer any questions.


StarStarStarStarStar Excellent! — 

We will definitely be coming back!


StarStarStarStarStar Dr Kametz was great, explained everything to me clearly. Elton was also very helpful and friendly — 

Dr Kametz was great, explained everything to me clearly. Elton was also very helpful and friendly


StarStarStarStarStar Excellent —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

Dr. Kamnetz is wonderful!!! I would recommend anyone to go see him!


StarStarStarStarStar My family and I have always had wonderful service with TSO on Bee Caves Rd Austin, Tx —    (Patient since Sat Mar 18 00:00:00 MDT 2017)

My family and I have always had wonderful service with TSO on Bee Caves Rd Austin, Tx. The STAFF and Doctors have always went above and beyond the call of duty to make sure things were right/correct with our script. They know us by name when we walk through the door and greet us with smiles. The staff has always worked hard to keep us coming back year after year. Thanks TSO


StarStarStarStarStar Loved my doctor and Erica was super helpful with all insurance questions! —    (Patient since Sat May 20 00:00:00 MDT 2017)

Loved my doctor and Erica was super helpful with all insurance questions!


StarStarStarStarStar Erika was great from the time I walked in! She was extremely nice, informative and helpful with... —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

Erika was great from the time I walked in! She was extremely nice, informative and helpful with the entire process beginning with testing, choosing glasses, and working the most effective insurance options between glasses and contacts.


StarStarStarStarStar Excellent service and pleasant staff. Thank you! — 

Excellent service and pleasant staff. Thank you!


StarStarStarStarStar Great customer service  — 

Dr. Kamnetz and his staff are very friendly and helpful! Easy to talk to and get along with, but they also know what they're doing. Great staff and highly recommend coming to TSO Westlake. I drive over an hour to visit them for my optometry needs.


StarStarStarStarStar Great office!  —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

I enjoy my visits to the eye doctor. The staff is prompt and friendly. The different eye exams being done are explained to me thoroughly. Great and I recommend this office to all my family and friends.


StarStarStarStarStar 5 stars as always —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

5 stars as always, for many years now


StarStarStarStarStar Great service and knowledgable staff - thank you! —    (Patient since Wed May 27 00:00:00 MDT 2015)

Great service and knowledgable staff - thank you!


StarStarStarStarStar Great first experience! —    (Patient since Tue May 17 00:00:00 MDT 2016)

Being fairly new to Austin, I needed a good, local eye doctor. A friend recommended me to Dr. Kamnetz, and now I know why!


StarStarStarStarStar Excellent Service  —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

The entire staff did a great job with communication, working efficiently, and having great patient care.


StarStarStarStarStar Dr Kamnetz is the absolute best and so is his office staff. — 

Dr Kamnetz is the absolute best and so is his office staff.


StarStarStarStarStar Reliable —    (Patient since Wed Nov 23 00:00:00 MST 2016)

I enjoy the staff being so friendly and helpful. The insurance coverage was thoroughly explained which is always nice. My family has been seeing Dr. Kamnetz for about 20 years and a few staff members have also been there that long!


StarStarStarStarStar TSO Rocks! —    (Patient since Fri May 29 00:00:00 MDT 2015)

As always, my visits are always on time and the staff is professional and attentive. I always feel confident that they value me as a customer. They take time to explain issues and clarify all matters. All in all, a great team of professionals who care about their clients.


StarStarStarStarStar Great Doctor & Office! — 

I am very pleased with Dr. Kamnetz and his office and am referring others.


StarStarStarStarStar Very friendly and helpful office, especially since their was a shoplifting incident right before I... — 

Very friendly and helpful office, especially since their was a shoplifting incident right before I arrived for my appointment. Even under a stressful situation, the office staff was professional and courteous!


StarStarStarStarStar I have been seeing Dr Kamnetz for 15 years ever since he was at Barton Creek Mall — 

I have been seeing Dr Kamnetz for 15 years ever since he was at Barton Creek Mall. Even though I live far away now from their office, I still see him because he is a great doctor and explains everything. The rest of the staff is excellent also especially Elton who has been there as long as I have been seeing Dr. Kamnetz.


StarStarStarStarNo Star Great service & staff — 

This was my first visit and I was impressed by the speed of service, friendly office staff and nice atmosphere. I felt at ease and the staff kept me informed through each step of my appointment. Definitely coming back!


StarStarStarStarStar I have been going to this TSO for a few years now and have always had a positive experience —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

I have been going to this TSO for a few years now and have always had a positive experience. The staff is very friendly, I've never had to wait long and they get you in and out quickly.


StarStarStarStarStar FIVE STAR RATING! TSO IS GREATLY APPRECIATED! —    (Patient since Wed Feb 03 00:00:00 MST 2016)

FIVE STAR RATING! TSO IS GREATLY APPRECIATED!


StarStarStarStarNo Star A good, small, local option for an Optometrist — 

Was seen immediately upon entering the clinic, made aware of the options and costs for the types of screenings, and had a good and thorough conversation and exam with Dr. Kamnetz about my current eye situation.


StarStarStarStarStar Uberman —    (Patient since Thu Oct 15 00:00:00 MDT 2015)

Outstanding docs and staff


StarStarStarStarStar The entire staff was courteous and very professional —    (Patient since Tue May 24 00:00:00 MDT 2016)

The entire staff was courteous and very professional. I was very pleased with both the prompt service and the detailed review/explanation of my vision results.


StarStarStarStarStar Mickey Sanders —    (Patient since Thu Nov 19 00:00:00 MST 2015)

I appreciate the fact you keep up with the latest innovations in medical devices, your new 65,000 dollar toy.


StarStarStarStarStar everything was explained and all staff and dr were friendly and didn't rush us through. —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

everything was explained and all staff and dr were friendly and didn't rush us through.


StarStarStarStarStar Another excellent experience — 

I have always appreciated the fact that Dr. Kamnetz clearly explains everything during my visit.


StarStarStarStarStar TSO experience — 

Very easy appointment, the staff was helpful


StarStarStarStarStar Excellent and Professional —    (Patient since Tue Dec 29 00:00:00 MST 2015)

I always enjoy my eye exams. Dr. Kamnetz and his entire staff are wonderful! Dr. Kamnetz takes time to explain everything about my vision thoroughly. I'm a long-time patient and very satisfied with my experience.


StarStarStarStarStar excellent, staff was great with my son. his 1st time in. —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

excellent, staff was great with my son. his 1st time in.


StarStarStarStarStar great team and great service — 

you guys do a great job overall, maybe just a little more info about what options there are.


StarStarStarStarNo Star eye exam —    (Patient since Mon Dec 21 00:00:00 MST 2015)

professional and thorough. Impressive technology, too.


StarStarStarStarStar Fabulous attention and professional assistance. — 

Fabulous attention and professional assistance.


StarStarStarStarStar I feel like I am in good hands with Dr. Kamnetz. — 

I feel like I am in good hands with Dr. Kamnetz.


StarStarStarStarStar TSO Appointment —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Appointment on time; no waiting. Everything explained to me. Very efficient office.


StarNo StarNo StarNo StarNo Star Bad experience all around (again) — 

The change in my contacts wasn't explained to me and how much it was going to cost. It took over a month to get my contacts in and I had to call the office 3 times because they didn't place the order the first 2 times or at my visit. They also didn't have my trial pair of contact lenses this time, just like the last time I came, which is unlike any other optometrist I have been to. They billed my insurance an incredible amount and caused me to use up my entire 2 years of vision benefits without even notifying me. I only come here because I have VSP insurance. Next time, I'm going to my former optometrist, even though I will have to pay him out of pocket with no insurance, because it's that worth it at this point. This bad experience that I have had here isn't the first time, the experience I had last year was similar.


Reply

We apologize for the inconvenience of not having your contact lenses in stock and that your insurance benefits were not explained to your satisfaction. We endeavor to make every patient visit exceptional and we are very sorry that we let you down. If you would like to discuss this matter further so that we can improve please contact Stefan @ 512-327-3605. Thank you for taking the time to write a review to address your concerns.

StarStarStarStarStar  — 

Excellent overall experience. All tests and results were thoroughly explained. I did not feel rushed during my appointment and the doctor took the time to answer all of my questions. All associates in the office are friendly and helpful as well. I highly recommend TSO Austin. My husband and I will not go anywhere else.


StarStarStarStarStar Friendly and helpful —    (Patient since Sat May 14 00:00:00 MDT 2016)

Easy to schedule an appointment. Friendly staff.


StarStarStarStarNo Star I had an overall good experience. I intend to return for future eye exams. — 

I had an overall good experience. I intend to return for future eye exams.


StarStarStarStarStar Great Service! —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

Great People! Always happy to help make you feel comfortable and ensure you're getting the products that best fit you.


StarStarStarStarStar 5 Star Service —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

I am very happy with the service I receive at TSO Westlake. I appreciate that Dr. Kamnetz takes his time during the exam as well as reviewing all test results with clear explanations. Also, Elton gives 5 star customer service EVERY visit. He is always friendly, helpful and patient.


StarStarStarStarStar This is the 2nd time we've tried to get contacts for my daughter —    (Patient since Mon Jun 13 00:00:00 MDT 2016)

This is the 2nd time we've tried to get contacts for my daughter. I am amazed at how patient the staff is. Teaching someone to wear contacts is a tedious process and they were so positive with her and never showed the slightest signs of irritation. Pretty impressive!


StarStarStarStarStar great visit! —    (Patient since Thu Nov 12 00:00:00 MST 2015)

I always have a great experience when I come in for my annual eye exam. Everyone is super friendly and professional. I always get a thorough explanation for the various machines used during the exam as well as the results of my exam. Thank you!


StarStarStarStarStar The office is well organized; my appointment was fast with no waiting. Dr — 

The office is well organized; my appointment was fast with no waiting. Dr. Kamnetz is very thorough and explains the results of each exam.


StarStarStarStarNo Star Elton Hall excellent service along with the other team members —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

Elton Hall excellent service along with the other team members


StarStarStarStarStar Great use of technology to check the overall health of the eyes. Dr —    (Patient since Mon Sep 14 00:00:00 MDT 2015)

Great use of technology to check the overall health of the eyes. Dr. Kamnetz did a good job of explaining all of the test results and the digital imaging as well as how it is used to check for potential eye problems. Staff was friendly & helpful.


StarStarStarStarStar I switched from the TSO on oltorf to this one... And it was a great decision  —    (Patient since Wed Dec 02 00:00:00 MST 2015)

I switched from the TSO on oltorf to this one... And it was a great decision . I loved working with Dr Kamntez, the staff was wonderful especially the man that assisted me with my glasses. I am looking foward to my next visit.


StarStarStarStarStar Highly Recommend —    (Patient since Wed Nov 11 00:00:00 MST 2015)

Great Experience at the Eye Doctor. Fast, Effective and Informative.


StarStarStarStarStar They are an excellent group working with Dr. Kamnetz.  — 

They are an excellent group working with Dr. Kamnetz.


StarStarStarStarStar Great optometric experience.  —    (Patient since Wed Oct 21 00:00:00 MDT 2015)

My late father in law was an optometrist and y'all are better than he was. I will always come to you.


StarStarStarStarStar Excellent —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

Staff and Dr were excellent! I recommend this TSO.


StarStarStarStarStar Thanks Dr. K! Your staff is great and my overall experience was great —    (Patient since Tue May 10 00:00:00 MDT 2016)

Thanks Dr. K! Your staff is great and my overall experience was great. Keep everyone focused on the patient, the value of their time and making them happy.


StarStarStarStarStar In today's world, most professionals either craft a practice or practice a craft —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

In today's world, most professionals either craft a practice or practice a craft. It is clear to me that Dr. Kamnetz has done both quite well. Efficient, polite, professional and able to demonstrate a large knowledge base...you and your staff are to be commended.


StarNo StarNo StarNo StarNo Star i rated the appt as a 4. everyone was professional, friendly and prompt. the only hiccup was an —    (Patient since Thu Jan 21 00:00:00 MST 2016)

i rated the appt as a 4. everyone was professional, friendly and prompt. the only hiccup was a test was not provided since the equipment would not cooperate.


StarStarStarStarStar I was impressed by the retina imaging system. The color pictures and graphics were impressive —    (Patient since Wed Aug 05 00:00:00 MDT 2015)

I was impressed by the retina imaging system. The color pictures and graphics were impressive. Dr Kamnetz took time to explain all that to my satisfaction.


StarStarStarStarStar Dr. Kamnetz is fantastic. He went over all my testing throughly and explained everything well — 

Dr. Kamnetz is fantastic. He went over all my testing throughly and explained everything well. He is patient, kind and has a good sense of humor. The only glitch was that in purchasing my glasses there were not any transitional demo samples to help choose the color. It was a little frustrating but the staff figured out a way for me to see the color and all was well. The other noteworthy item to mention is the state of the art equipment. Quite impressive!


StarStarStarStarStar TSO Best in One on One Service! —    (Patient since Mon Aug 24 00:00:00 MDT 2015)

I always come back because Dr. Kamnetz is so professional and takes the time to explain everything. Staff seems well trained and courteous. I don't want glasses in an hour. I want the best glasses for my eyes, best fit of contacts and knowledge that if I have problems they have all my history and remember me!


StarStarStarStarStar A True Pleasure —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

Everyone was friendly and professional. I enjoyed my visit, and I actually look forward to going back in the future -- how often can you say that about healthcare?


StarStarStarStarStar My customer experience... — 

Was fantastic! The staff was friendly, knowledgeable, accommodated my needs and made my feel like a valued customer.


StarStarStarStarStar I was very pleased with the visit! —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I was very pleased with the visit!


StarStarStarStarStar Both the optometrist and Erika were extremely helpful and professional — 

Both the optometrist and Erika were extremely helpful and professional. I gained alot of information from them and felt they cared about my personal needs. I would give this office a 5 start rating. Thank you. Dr. Elizabeth Pomeroy


StarStarStarStarStar These folks are the BEST!!! —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

These folks are the BEST!!!


StarStarStarStarStar Elton is my favorite staff member. I remember him from back when TSO was in the mall —    (Patient since Wed Dec 23 00:00:00 MST 2015)

Elton is my favorite staff member. I remember him from back when TSO was in the mall. You have a great staff that runs a very tight ship. Thanks for all the help I have been using you guys since 9 yrs ago plan to stay with you.


StarStarStarStarStar Contact lens appointment — 

I always get great service and excellent results here.


StarStarStarStarStar Gregg explained it very well. I just didn't ask whatAx to expect in future.  —    (Patient since Tue Aug 25 00:00:00 MDT 2015)

Gregg explained it very well. I just didn't ask what Ax to expect in future.


StarStarStarStarStar First time visitor, but everyone was very nice — 

First time visitor, but everyone was very nice. The eye exam went really fast, and I actually got three different opinions while trying on frames. Thanks Erika!


StarStarStarStarStar Yay TSO! —    (Patient since Fri Jan 29 00:00:00 MST 2016)

I had an amazing experience at TSO. The staff was very friendly as always. As soon as I walked through the door I was greeted with a smile. Erika Jusino did an incredible job on my pre limb, she put me at ease and explained everything thoroughly making sure to answer all of my questions. She is extremely knowledgable and helpful. Dr. Poirrier is great! She treats you like family and genuinely cares about getting you the best eye care possible. Thanks TSO!


StarStarStarStarNo Star Quick and Easy —    (Patient since Wed May 03 00:00:00 MDT 2017)

I was somewhat dreading my eye exam, but TSO made it very quick and painless. The best part was I couldn't choose between two pair of frames after the exam, and the girls at the desk were extremely helpful and honest and helped me pick the perfect pair!


StarStarStarStarStar Dr. Kamnetz, Melissa, and Elton were all extremely helpful —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Dr. Kamnetz, Melissa, and Elton were all extremely helpful. I will definitely be back again! I felt comfortable right as I walked in the door.


StarStarStarStarStar Had not been to a TSO in years but thought I would try them out again —    (Patient since Mon Aug 03 00:00:00 MDT 2015)

Had not been to a TSO in years but thought I would try them out again. What a great group of people. No waiting, great explanation of my services and financial option explained. Will return for next appointment.


StarStarStarStarStar 5! —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

5! amazing. great staff. great doctors. great experience always. been going here for years.


StarStarStarStarStar Great service —    (Patient since Thu Jan 28 00:00:00 MST 2016)

The staff at Dr. Kamnetz's office are kind, welcoming, well informed, and professional. I've never had a negative experience there.


StarStarStarStarStar awesome —    (Patient since Wed Aug 05 00:00:00 MDT 2015)

Really helpful and now i understand what happens in the eye and why my vision is different


StarStarStarStarStar Dr gregg kamnetz —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Always a great experience. Dr kamnetz is the best optomotrist I've ever been to. I highly recommend him.


StarStarStarStarStar I had a great experience on my visit and my contacts are working great:) —    (Patient since Tue Jan 05 00:00:00 MST 2016)

I had a great experience on my visit and my contacts are working great:)


StarStarStarStarStar Great Experience and Efficient Appointment - The staff was professional, courteous, knowledgeable... — 

Great Experience and Efficient Appointment - The staff was professional, courteous, knowledgeable and enjoyable. The results of my exam were explained to me in an understandable format and the staff checked for understanding.


StarStarStarStarStar Eye Exam for Contact Lenses. Great experience — 

Eye Exam for Contact Lenses. Great experience. Very professional staff and overall excellent eye care service.


StarStarStarStarStar Excellent — 

Extremely impressed with the doctor and the staff. Easy in and easy out!


StarStarStarStarStar Great Experience —    (Patient since Tue Oct 13 00:00:00 MDT 2015)

I had a great experience with TSO in Westlake. Everyone was very friendly,professional and knowledgeable. I highly recommend them!


StarStarStarStarStar The team is fantastic! I felt super comfortable through the entire process.  —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

The team is fantastic! I felt super comfortable through the entire process.


StarStarStarStarStar 6 stars for patience w/ me trying on contact lenses. Thanks guys. —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

6 stars for patience w/ me trying on contact lenses. Thanks guys.


StarStarStarStarStar Awesome clinic —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

This is a great clinic! The front desk staff to the doctor. I am so happy I found them!


StarStarStarStarStar First time visit —    (Patient since Wed Feb 10 00:00:00 MST 2016)

This was my first visit to an eye doctor since 1981, and it went very well. Thank you.


StarStarStarStarStar I have been a patient of Dr —    (Patient since Wed Mar 09 00:00:00 MST 2016)

I have been a patient of Dr. Kamnetz's for ten years - even back in the old days when the office was in Barton Creek Mall! The staff are always welcoming and attentive when I visit. My financial responsibilities are clearly explained and I am never "pushed" to use the latest medical technology (I always do, because their nifty laser photo machine really does allow for better stewardship of my eye health, and Dr. Kamnetz can better see what's happening inside my eyes). During my last visit, I observed a walk-in patient who needed contact lenses being helped. It was explained to her that since her prescription was expired, she would need to sit for an exam before getting new contacts. She was even offered an exam time for the same day. The young lady didn't have time or money for that, so instead she was sold a set of sample lenses to last until she could come in for an exam. The desk staff were courteous and helpful, not rude to someone who only spent $10


StarStarStarStarNo Star Very nice, helpful, and happy employees — 

Very nice, helpful, and happy employees. They had great opinions on which pair of glasses I should choose. All procedures were explained well in advance.


StarStarStarStarStar Staff was polite and helpful! —    (Patient since Tue Feb 16 00:00:00 MST 2016)

Staff was polite and helpful!


StarStarStarStarStar Office Visit — 

Professional, knowledgeable, friendly, great environment.


StarStarStarStarStar I was very impressed with the extensive testing that was done.. — 

I was very impressed with the extensive testing that was done...all of the different machines that gave me different results. The coolest one was the digital image of the back of my eyes. Dr. Barnett actually showed me the blood vessels behind my eyes and which ones went to my brain. Also, I was prepared to just get a hard copy of my prescription and was going to go somewhere else to buy my frames, but didn't need to do that at all as they had so many awesome, cool frames to choose from - I actually had a hard time deciding between 3 different frames. Aside from Dr. Barnett, Elton was so incredibly helpful and patient with me, both during my testing and while I was picking out my frames. He actually gave me his honest opinion while I was trying to decide which frame to pick out. He has a super great personality and made my visit so much fun. Overall I couldn't have been more pleased and impressed - so thank you.


StarStarStarStarStar Excellent. Always a 5 star review — 

Excellent. Always a 5 star review. The only thing I would change is the "requirement" for peripheral vision testing.


StarStarStarStarNo Star Great, but need to wipe machines —    (Patient since Fri Nov 20 00:00:00 MST 2015)

Everything was great, except the diagnostic machines were not wiped before use (none of them were wiped). Seems unhygenic and this was not the case in prior visits. Don't want to get flat warts or anything else by sticking my forehead on shared machines that aren't wiped. Everything else was excellent!!


StarStarStarStarStar I love this office. — 

I live east of 35 and drive to this TSO office because everybody is just so nice and the doctors are great!


StarStarStarStarStar no hustle —    (Patient since Tue Nov 22 00:00:00 MST 2016)

To: Dr. Gregg Kamnetz I appreciate you not hustling me into new frames/lenses when I don't need them. When I do buy a new pair of glasses, I will buy them at your place. Sincerely, Tom Glover


StarStarStarStarStar This was my first time to the eye doctor in a long time and Dr. Kamnetzz — 

This was my first time to the eye doctor in a long time and Dr. Kamnetz was great. He was very friendly and explained everything to me in a way I could understand. Thank you! I am happy a friend recommended this location.


StarStarStarStarStar Office Visit —    (Patient since Mon Feb 06 00:00:00 MST 2017)

Simple, easy, convenient and professional.


StarStarStarStarStar great service and staff. with tso in the background gives them great equipment and prices —    (Patient since Thu Feb 25 00:00:00 MST 2016)

great service and staff. with tso in the background gives them great equipment and prices


StarStarStarStarStar Highly recommendable —    (Patient since Wed Aug 26 00:00:00 MDT 2015)

Excellent service, capable staff, Up to date technology


StarStarStarStarStar Walked in and was greeted immediately. Filled paper work and was pulled back — 

Walked in and was greeted immediately. Filled paper work and was pulled back. Went fast and dr explained everything. Great experience.


StarStarStarStarStar great visit — 

very efficient and friendly in a nice quiet office


StarStarStarStarStar JD Fullilove — 

Had the lady Dr for the first time and I liked her and Steffan was great as always.


StarStarStarStarStar JD & Irma Fullilove — 

Me and my husband have been coming here for many years and we love the staff. Of course the Dr's but especially Elton and Stefan.


StarStarStarStarNo Star The support staff and Dr. Kamnetz are professional, friendly, and punctual —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

The support staff and Dr. Kamnetz are professional, friendly, and punctual. I have been going here for several years and have been satisfied with each visit. My prescriptions are always accurate and I feel the overall health of my eyes is carefully noted and explained.


StarStarStarStarStar eye e3xam —    (Patient since Mon Jan 04 00:00:00 MST 2016)

I have trusted Dr. K. and staff for many years. They have the same employees every time i go there so everyone must be very happy.


StarStarStarStarStar Best eye exam! — 

I can honestly say my experience with the front staff and with Dr. Shelley Poirrier at TSO was exceptional! It was the best eye exam I've ever had because Dr. Poirrier is definitely a people's person - she took the time to explain everything in detail. Everytime I've ever gone to any sort of doctor I have felt that they have a block of 10min to see me and that they are rushing through what they are doing. Not here - I had full attention given for as long as it was needed. Great experience and I highly recommend this place!


StarStarStarStarStar Totally Professional! Thank You. —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Totally Professional! Thank You.


StarStarStarStarStar The guy who helped me when I first came in was great — 

The guy who helped me when I first came in was great. He was very nice in helping me with ask the test they do before the Dr comes in.


StarStarStarStarStar Dr. Kamnetz and the staff are always excellent. I've been seeing Dr —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Dr. Kamnetz and the staff are always excellent. I've been seeing Dr. Kamnetz for 8 years and would not consider another optometrist. He has the latest in state-of-the-art diagnostic equipment which is important to me. I have a family history of macular degeneration and I feel assured that any changes to my eye health will be detected early.


StarStarStarStarStar patient —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Very friendly & efficient staff. I would definitely recommend Dr. Kamnetz to anyone who is looking for a good eye doctor.


StarStarStarNo StarNo Star I have always appreciated my actual visits, but I have been given some trouble by office staff... —    (Patient since Fri Oct 23 00:00:00 MDT 2015)

I have always appreciated my actual visits, but I have been given some trouble by office staff when trying to reorder contacts. I understand that it may be office policy to not let someone order contacts past the time when they are "due" for a visit, but my insurance only pays for one checkup every other year, and staff has been rigid on allowing me to order more. Most recently, during a time when I was leaving the country for a visit to a place where I couldn't have worn glasses and needed contacts but didn't have time to have an appointment. I wish your office would reconsider the rigidity of this policy as it almost made me switch care providers because of the difficulty it caused me.


StarStarStarStarStar Great visit! —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

Great visit! Doctor was very patient and explained everything. Staff was helpful and friendly.


StarStarStarStarStar Great service and very friendly —    (Patient since Wed Nov 18 00:00:00 MST 2015)

I never feel rushed, and I always feel welcome. And I know I am getting excellent professional exams.


StarStarStarStarStar Gregg Kamnetz and Team at TSO — 

This is one appt each year that I actually look forward to going to! Everyone is happy and I always leave feeling happy too! Thank you so much!


StarStarStarStarStar great visit —    (Patient since Fri Jan 08 00:00:00 MST 2016)

The Doctor and all the office associates were very friendly and courteous ... Thank you...


StarStarStarStarStar Patient —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

My family and I have been patients of Dr. Kamentz for 12 years and are thoroughly pleased with his service and that of his staff. I feel they always go above and beyond.


StarStarStarStarNo Star Great experience as always —    (Patient since Sat Aug 08 00:00:00 MDT 2015)

great experience as always


StarStarStarStarStar First time visitor —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

I just got vision insurance so I wanted to find a long term optometrist. My experience was really great. Friendly staff. Definitely will continue my visits.


StarStarStarStarStar As always a great experience!  — 

As always a great experience!


StarStarStarStarNo Star Quick visit —    (Patient since Wed Feb 22 00:00:00 MST 2017)

My appointment was efficient and effective - I needed an updated prescription and my pupillary distance measured and I came away with those things. I didn't shop around, but the price seemed reasonable, if a tad higher than what I expected. However, the office visit was quick and I felt reassured that my eye health was being monitored.


StarStarStarStarStar Great staff, great hours, great service —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

I can't recommend them highly enough.


StarStarStarStarStar Very thorough —    (Patient since Tue Mar 01 00:00:00 MST 2016)

Dr Kammetz is thorough and professional. The testing equipment is very up to date and leaves one feeling that the assessment is thorough and comprehensive.


I was there over 2 hours, took longer than usual — 

I was there over 2 hours, took longer than usual


I wish I coukd get a trial pair of contacts when I get a new prescription. Dr —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

I wish I coukd get a trial pair of contacts when I get a new prescription. Dr. Kamnetz took me to the area where the tech would give me a trial pair, then left. I do not know if anyone made him aware that, as usual, my prescription was not in stock, so I had to leave without a trial pair.


StarStarStarStarStar Took my son in for first time eye exam, great experience and he is wearing contacts —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Took my son in for first time eye exam, great experience and he is wearing contacts


StarStarStarStarStar Great experience — 

On-time, professional and friendly. Can't ask for much more than that.


StarStarStarStarStar Great experience. —    (Patient since Thu Jul 09 00:00:00 MDT 2015)

Overall, I am happy with my experience with TSO. I am a pretty easy case (annual contact lens check up) so my appointment should be quick. At TSO, I was in and out in less than 30 minutes and all tests went smoothly.


StarStarStarStarNo Star excellent —    (Patient since Wed Nov 11 00:00:00 MST 2015)

The service was good and the people were friendly and helpful.


StarStarStarStarNo Star Great visit with Dr. Poirrier —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

I would definitely recommend this office and doctor.


StarStarStarStarStar Great Job! —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

I have been going for many years. I'm so happy with the doctor and his team.


StarStarStarStarStar great experience! —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

Very friendly atmosphere! Personal service...overall great experience!


StarStarStarStarNo Star Very happy with appointment  —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

The doctor was really nice, and explained things in details. Only I didn't find the exact glasses I was looking for.


StarStarStarStarStar Dr. Kamnetz has been my optometrist for nearly 20 years —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

Dr. Kamnetz has been my optometrist for nearly 20 years. He is very attentive, thorough and explains everything. His staff is great too. I have referred several friends and family members to him and will continue to do so.


StarStarStarStarNo Star Great experience — 

Everyone was friendly and very helpful


StarStarStarStarStar Elton was fab — 

Elton was fab. I had to wait and my total appointment time took 1 1/2 hours before I got back to work. Was not expecting that, but I feel that I receive good service. I would absolutely recommend this location and its staff. If you are working, just expect more than just one hour. This office is very through!


StarStarStarStarStar Excellent Service —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Have been a longtime patient of Dr. Kamnetz and he and his staff are the reason I return every time. They are friendly, courteous, and knowledgeable about they're services. Kudos!


StarStarStarStarStar Great service! —    (Patient since Sat Apr 09 00:00:00 MDT 2016)

I've always had great service at this TSO... have been coming to this office for many years.


StarStarStarStarNo Star Great service & people —    (Patient since Sat Mar 12 00:00:00 MST 2016)

I've been coming to this office for the 5 or 6 years. They are professional, courteous & pleasant.


StarStarStarStarStar Excellent —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Quick, easy, knowledgeable and great staff.


StarStarStarStarStar Top Notch Service — 

Dr. Kamnetz and his staff consistently provide the highest level of service. They are the best!


StarStarStarStarStar Since 2005 —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Dr. Kamnetz has been my optometrist for 8 years now and I will not go to anyone else. He explains everything very well, he is nice and you immediately get the sense that he cares about his patients.


StarStarStarStarStar The doctor was amazingly attentive. I would strongly recommend her! — 

The doctor was amazingly attentive. I would strongly recommend her!


StarStarStarStarStar Excellent service — 

Everything was exactly as explained. The staff was courteous and professional.


StarStarStarStarStar Excellent experience —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

Dr. Kamnetz was friendly and thorough. He explained everything very well and was efficient with my appointment. The other staff are so friendly and helpful. I felt that Erica went out of her way to help me find the right pair of glasses and was very clear and kind.


StarStarStarStarStar Great place! —    (Patient since Tue Feb 16 00:00:00 MST 2016)

TSO has a very nice staff, quick service, and a nice, clean office.


StarStarStarStarStar recent visit —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Everything was on time, friendly, courteous, thorough and professional.


StarStarStarStarStar Everyone always great, we love alton, he's helped me, my daughter and now my granddaughter always... —    (Patient since Sat Feb 13 00:00:00 MST 2016)

Everyone always great, we love alton, he's helped me, my daughter and now my granddaughter always very friendly and professional, also your whole staff is great and love our eye doctor , thanks Ra


StarStarStarStarStar Wonderful experience  — 

My doctor explained things to me that other doctors in the past never took the time to do. Very friendly and thorough.


StarStarStarStarStar Dr. Gregg Kamnetz is the best! — 

I enjoy having my annual exam. They treat me with respect and take the time to explain everything carefully.


StarStarStarStarStar Very courteous, professional and informative. Both Elgin and Dr kammertz were very helpful. — 

Very courteous, professional and informative. Both Elgin and Dr kammertz were very helpful.


StarStarStarStarStar It will be good to have more Frame choices (design, prices). — 

It will be good to have more Frame choices (design, prices).


StarStarStarNo StarNo Star Customer Service Issue — 

Dr. Kamnetz is always a pleasure to work with and the technician who performed my pre-exam tests was very personable. However, when I returned to pick up my glasses a few days later, the representative who delivered my glasses was so abrupt that I was compelled to suggest to him that he work words like "please" and "thank you" into his conversations. In response, he asked me whether I am in customer service and then did not use either phrase in closing our transaction. This disappointing visit reduced my rating of the office from 5 to 3 stars.


StarStarStarStarStar This was easily the best optometrist appointment I've ever experienced —    (Patient since Mon Nov 28 00:00:00 MST 2016)

This was easily the best optometrist appointment I've ever experienced. Everyone was friendly and helpful, the technology used was top-notch, and the doctor took his time and explained things to me better than any eye doctor ever has before. 10 out of 10!


StarStarStarStarStar I have always been extremely satisified with the service and expertise that Dr — 

I have always been extremely satisified with the service and expertise that Dr. Kamnetz and his staff have provided to me over many years.


StarStarStarStarStar Great visit — 

I came to this office for a standard exam so I could refill my contacts and update glasses prescription. The receptionist explained my insurance coverage accurately and the manager, Elton, was extremely helpful and considerate while I was choosing frames. The office has a great selection of frames, and I couldn't find a better price online after my insurance coverage. Dr. Kamnetz was knowledgeable and efficient. Everything was great. And he gave me a free pair of contacts!


StarStarStarStarStar A positive experience! — 

De. Barnett and Elton were very thorough and friendly.


StarStarStarStarStar It was a good visit — 

Everyone was courteous and they explained everything they did


StarStarStarStarStar Friendly, professtional staff — 

Will continue to recommend Dr. Kamnetz office to others.


StarStarStarStarStar Great service!  — 

Everyone at TSO is always so helpful!


StarStarStarStarStar 5 — 

Great and helpful staff...and substitute Optometrists is a kind pro


StarStarStarStarNo Star Excellent Care —    (Patient since Fri May 06 00:00:00 MDT 2016)

I have been going to TSO for almost 10 years and Dr. Kamentz is excellent. The team is friendly and take care of you in a professional and caring manner!


StarStarStarStarStar Great Service —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

Great service and detailed explanations.


StarStarStarStarStar Excellent exam! The staff are always friendly and very helpful. I love the fact that Dr —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Excellent exam! The staff are always friendly and very helpful. I love the fact that Dr. Kamnetz has the latest equipment and can relate to me exactly what those pie charts mean to me. I've been wearing corrective lenses for almost 50 years and I can state unequivocally that Dr. Kamnetz is very thorough and truly cares for his patients. I've finally found a Dr. that I can trust with my eye sight.


StarStarStarStarStar TSO Westlake office —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Great office. Friendly staff. Always very helpful.


StarStarStarStarStar Dr. Kamnetz very professional —    (Patient since Thu Dec 08 00:00:00 MST 2016)

Dr. Kamnetz very professional. Asked me questions about my sight and remembered throughout the exam and explained answers. Totally impressed with service, equipment and cleanliness. Feel I truly received a thorough exam. Definitely recommend.


StarStarStarStarStar really great. — 

So I went to the optometrist when I was 3 and he said come back when youre 40. So I'm 42 and I did. Even though I really didnt need any glasses or anything at this time the entire staff happily went through the motions and were as thorough as can be. When I do need those glasses I'm definitely not going anywhere else. Elton, the office mgr, was a gem.


StarStarStarStarStar Excellent and caring staff. Dr. Kamnetz expalins everything in a way that you can understand. — 

Excellent and caring staff. Dr. Kamnetz expalins everything in a way that you can understand.


StarStarStarStarNo Star My visits there are generally great —    (Patient since Tue Dec 01 00:00:00 MST 2015)

My visits there are generally great. The one thing that keeps this from being a 5-star rating is that the representative calculating my bill did not want to wait on the phone for the insurance company to verify my benefits. I either was billed accurately or will have $45 coming back to me at some point.


StarStarStarStarStar Setting the Standard —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

This was my second annual visit and, again, I was blown away by the level of professionalism and personal caring exhibited by every staff member I encountered. This TSO sets the standard for optometry care in all its aspects. I highly recommend them.


StarStarStarStarStar thank you! —    (Patient since Fri Mar 11 00:00:00 MST 2016)

I had not been to this office in years but it was nice to walk in and see a familiar face at the front desk and to see Dr. Kamnetz again. Since the office at Barton Creek Mall there's always been a comfortable family atmosphere. Thank you!


StarStarStarStarStar Five stars, everyone very helpful and knowledgeable. — 

Five stars, everyone very helpful and knowledgeable.


StarStarStarStarStar Excellent Eye Care & Customer Service — 

I've been coming to this Texas State Optical office for a few years now. They make getting my annual eye exam easy. Plus, they have helped me a few times with issues in between exams for free. I have already recommended TSO to friends and will continue to do so. Thanks for the great service!


StarStarStarStarStar Dr. Kamnetz is awesome and I would not consider going anywhere else for my eye care. —    (Patient since Tue Dec 29 00:00:00 MST 2015)

Dr. Kamnetz is awesome and I would not consider going anywhere else for my eye care.


StarStarStarStarNo Star Overall good experience — 

All of my visits have been great prior to the most recent one. Unfortunately at this visit I was with an assistant who obviously was new and not ready to work with patients. She made mistake after mistake during my eye tests and then broke my glasses beyond repair when I asked for an adjustment. The manager attempted to make it right by refunding my copay and upgrading my lenses on the new glasses I ordered which was appreciated but I'm still short a pair of glasses now. I love the doctors here and will go back but next time won't let an obviously inexperienced employee adjust my glasses.


StarStarStarStarStar The staff are very friendly and helpful —    (Patient since Thu Oct 15 00:00:00 MDT 2015)

The staff are very friendly and helpful. I have been a long time patient and have always trusted the wisdom and practice of Dr. Kamnetz.


StarStarStarStarNo Star Professional as Always —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

My annual visit was accomplished in short order in the professional manner I've come to expect.


StarStarStarStarStar Excellent eye care! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

Tso westlake is the absolute best!


StarStarStarStarStar I've been to two other TSOs in Austin and this is the best one. — 

I've been to two other TSOs in Austin and this is the best one.


StarStarStarStarStar Friendly and helpful —    (Patient since Wed Mar 08 00:00:00 MST 2017)

I needed help picking out frames because I can not see without my glasses and now I have the perfect pair!


StarStarStarStarStar Everybody working at TSO is helpful and kind. — 

Everybody working at TSO is helpful and kind.


StarStarStarStarStar Great experience —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

While eye exams aren't all that exciting, to be able to receive the kind of service we always get from Dr. Kamnetz and his staff makes the process enjoyable. We always know when we leave that we know in detail our eye health. We've never been sold glasses or contacts we don't actually need and we appreciate that.


StarStarStarStarStar The documentation before the appt specified a new kind of eye exam to map the eye(not covered by... —    (Patient since Thu Sep 15 00:00:00 MDT 2016)

The documentation before the appt specified a new kind of eye exam to map the eye(not covered by insurance) which I was interested in although I didn't use. I would consider in the future. The doctor also used some new technology during my exam which I was glad to hear he's investing in his practice. The doctor also told me he could see cholesterol rings in my eyes which I'm glad he brought up. Mine is high and it was a reminder to follow up with regular cholesterol screenings to prevent heart problems with my family doctor or cardiologist. Overall I was very satisfied with my visit.


StarStarStarStarStar From directions over the phone through my exam and having the contacts explained to me, everything... —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

From directions over the phone through my exam and having the contacts explained to me, everything was timely and professional, yet friendly and made me relaxed and comfortable (quite a feat). Reception and Doctor were great, Elton was exceptional and totally put me at ease, making what I dreaded into a rather pleasant experience. I look forward to continuing the professional relationship and would definitely refer others to your business.


StarStarStarStarStar great visit as usual! —    (Patient since Thu Nov 12 00:00:00 MST 2015)

Dr Kamnetz and his staff are fantastic. They are all extremely courteous and do an excellent job of explaining all of the machines and gadgets they use during the exam. I would recommend them to anyone!


StarStarNo StarNo StarNo Star It was not a positive experience.The Doctor is professional and knowledgeable — 

It was not a positive experience. The Doctor is professional and knowledgeable. The front desk person that did the initial routine exams was unprofessional and lacked the expertise in operating the technology. Then he proceeded to hand my old pair of glasses back to me and dropped them on the floor. Very uneasy experience.


Reply

I am sorry to hear about your experience. I have sent you an email to try and address your concerns. I hope to hear back from you soon.

StarStarStarStarStar Patient —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Promptly taken in for appointment. No long waits.


StarStarStarStarStar Your staff is so much fun! Love getting input on frames! Thanks for making it so easy! —    (Patient since Wed Dec 09 00:00:00 MST 2015)

Your staff is so much fun! Love getting input on frames! Thanks for making it so easy!


StarStarStarStarStar 5 We had an awesome experience —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

5 We had an awesome experience. My son is 10 and walked away having to wear glasses with a smile on his face. Everyone in the practice was attentive, sweet, patient, and caring.


StarStarStarStarNo Star I didn't plan for one and a half hours so that is all that prevented a 5 star rating. — 

I didn't plan for one and a half hours so that is all that prevented a 5 star rating.


StarStarStarStarStar Love this place — 

Everyone is so helpful and patient while you are making descisions


StarStarStarStarStar Great Experience, Great Team —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

I was taken in before my appointment time and the staff was friendly & helpful.


StarStarStarStarStar This was my first time to be there and my experience was quite pleasant — 

This was my first time to be there and my experience was quite pleasant. Maria and Erica: Thank you so much for your help!


StarStarStarStarStar Yay — 

Best eye exam experience ever!


Great experience — 

This TSO office was great. The staff and Doctor were professional, and I felt I had a thorough exam with state of the art equipment. I have received my glasses and the prescription is perfect for me. Thanks!


StarStarStarStarStar Great experience — 

This TSO office was great. The staff and Doctor were professional, and I felt I had a thorough exam with state of the art equipment. I have received my glasses and the prescription is perfect for me. Thanks!


StarStarStarStarNo Star good experience —    (Patient since Wed Sep 23 00:00:00 MDT 2015)

Thorough tests and exam. Convenient location and hours.


StarStarStarStarStar The staff member who showed my daughter how to wear contacts was very patient — 

The staff member who showed my daughter how to wear contacts was very patient. I really appreciate the extra time he spent without complaining or rushing us out because it took her a long time to get the contacts in. I have seem Dr Kamnetz at Barton Creek Mall a few times. He is friendly and seems very competent so I was happy to look for TSO's office on Bee Caves Rd for my daughter's appointment.


StarStarStarStarStar Dr. "K" and staff at TSO —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

As always,very professional and friendly staff. Dr. K. takes his time with his exams


StarStarStarStarStar Always get great service --the staff is friendly and always calls me by name —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

Always get great service --the staff is friendly and always calls me by name. It's important to think people remember you!


StarStarStarStarStar Eye Love TSO!  — 

My experience was pleasant and pain free. The staff was friendly and professional, explaining each part of the exam so I knew exactly what was going on. Dr. Kamnetz is very knowledgable in his field and an all around nice guy making my appointment a good experience.


StarStarStarStarStar Doctors and dentists are giving discounts to folks who pay cash and don't have insurance —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

Doctors and dentists are giving discounts to folks who pay cash and don't have insurance. You should consider it in your office, too. Dr. Poirret (sp?) is a great addition to your staff.


StarStarStarStarStar Thanks for see me on short notice. —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Thanks for see me on short notice.


StarStarStarStarStar Eye Appointment —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

Professional, informative, and friendly


StarStarStarStarStar Excellent experience. My whole family has been going to this doctor for yrs —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

Excellent experience. My whole family has been going to this doctor for yrs. always nice and professional !


StarStarStarStarStar I was a bad patient, being 20 minutes late for my appointment — 

I was a bad patient, being 20 minutes late for my appointment. The staff didn't bat an eye, letting me know they could fit me back in within the next hour and even giving me the option of coming back or staying. I stayed and ended up waiting less than 10 minutes. Everyone was very courteous, professional, and efficient.


StarStarStarStarNo Star I was very pleased with the exam. The prices of the glasses were a bit steep.  — 

I was very pleased with the exam. The prices of the glasses were a bit steep.


StarStarStarStarStar Elton and Erica provides ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸexperience. —    (Patient since Wed Jul 29 00:00:00 MDT 2015)

Elton and Erica provides ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸexperience. This is my 4th visit and will definitely back for more. Dr. Kamnetz and his staff are all wonderful. Best of all, I get the vision insurance coverage that my insurance covers.


StarStarStarStarStar For the last few years, I have been so busy helping to care for other family members' needs that I... —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

For the last few years, I have been so busy helping to care for other family members' needs that I was not very diligent in taking care of my own. When I walked into TSO and saw some of the same friendly faces I recognized from years ago - and was treated with exceptional professional care - I was glad to be back home with TSO.


StarStarStarStarStar Excellent Care —    (Patient since Tue Sep 22 00:00:00 MDT 2015)

Dr. Kamnetz always provides excellent care.


StarStarStarStarStar They were nice, they helped us find the right frames. Return customer. —    (Patient since Mon Jan 04 00:00:00 MST 2016)

They were nice, they helped us find the right frames. Return customer.


StarStarStarStarStar The wait time was due to a minor emergency, which I understood needed to be dealt with. —    (Patient since Sat Jan 09 00:00:00 MST 2016)

The wait time was due to a minor emergency, which I understood needed to be dealt with.


StarStarStarStarStar You office is very efficient...tests done and results ready in minutes —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

You office is very efficient...tests done and results ready in minutes. Staff and doc are personable and pleasant.


StarStarStarStarNo Star Would definitely recommend to my friends —    (Patient since Mon Mar 07 00:00:00 MST 2016)

My experience has been good. I like that the Dr always gives me several options as to the compromises necessary to fit my contacts. And, the office has a very large selection of frames. I have had a couple issues with my glasses: long delays until they're ready, less-than-perfect craftsmanship, but they are always addressed courteously.


StarStarStarStarStar TSO Westlake —    (Patient since Tue Jan 19 00:00:00 MST 2016)

Dr. Kamnetz and his staff give top notch eye care


StarStarStarStarStar really cool stuff — 

They were very understanding of my eyeball phobia. Thanks a bunch!


StarStarStarNo StarNo Star Honestly, the doctor's at TSO Westlake are all wonderful — 

Honestly, the doctor's at TSO Westlake are all wonderful. The front staff is young and although they are very polite, they do not have confidence or professionalism. I asked how much to expect to pay and after 3 phone calls, they were finally able to answer my question.


StarStarStarStarNo Star Nothing bad, but nothing exceptional either — 

Nothing bad, but nothing exceptional either. Nothing that made me not want to come back, but certainly nothing super compelling to return. Best part was the guy who checked me out. He was warm, helpful, and engaging. The rest of the staff was sort of indifferent. They also kept asking me questions I had answered on the form I filled out, which was annoying.


StarStarStarStarNo Star Great service and follow-up! —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Been going to Dr. K for years - following him from other locations. He is thorough and easy to talk to about my situations. Now my kids and husband go, too!


StarStarStarStarNo Star Excellent optometrist; friendly staff; hoping for better selection of rimless glasses — 

The optometrist checkup was excellent as always. The staff was friendly and helpful. I wish for a better selection of rimless glasses, especially ones that support clip-on sunglass attachments. (My previous glasses from TSO had this.) I ultimately couldn't buy glasses from you as a result.


StarStarStarStarStar Dr. Kamnetz and Elton were, as usual, the consummate professionals —    (Patient since Tue Jan 19 00:00:00 MST 2016)

Dr. Kamnetz and Elton were, as usual, the consummate professionals. They have treated my wife and I with impeccable care for several years and we whole heartedly recommend their eye care to anyone in the greater Austin community.


StarStarStarStarStar Great service, annual visit went as smooth as always. —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Great service, annual visit went as smooth as always.


StarStarStarStarStar we have always received excellent service from office staff, technicians, and the doctors at your... — 

we have always received excellent service from office staff, technicians, and the doctors at your office. we are treated as being just more than clients, but rather as friends. there is a real feeling of "caring"- a truely "welcoming" atmosphere that is great and appreciated!


StarStarStarStarStar I had elected to do some new eye test that I had not chosen in the past. Dr — 

I had elected to do some new eye test that I had not chosen in the past. Dr. Kamnetz went over all the tests with me and explained in detail what the test are looking for. Fortunately it showed that both my eyes were in good condition.


StarStarStarStarStar good local customer service —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

Returning to TSO after many years I was pleasantly suprised. I appreciate the friendly "customer service" attitudes of the team.


StarStarStarStarNo Star Returning customer — 

Its nice to find such a caring and thorough doctor.


StarStarStarStarStar It is always a pleasure to come to Dr. Kamnetz's office for my yearly check-up. Not only does Dr —    (Patient since Sat May 30 00:00:00 MDT 2015)

It is always a pleasure to come to Dr. Kamnetz's office for my yearly check-up. Not only does Dr. Kamnetz but is entire staff makes you welcome and comfortable.


StarStarStarStarStar super fast and easy. The staff went through the extra step to explain my insurance coverage. Dr —    (Patient since Thu Jan 14 00:00:00 MST 2016)

super fast and easy. The staff went through the extra step to explain my insurance coverage. Dr. Kamnetz is very friendly and knowledgable. I will be refering my family and friends!


StarStarStarNo StarNo Star Monday's visit was barely a 3 — 

Monday's visit was barely a 3. You all might have been able to actually sell me a new pair of eyeglasses, but no one seemed to want to help other than pointing out the expensive frames vs. the cheaper ones. I thought the front office staff was more interested in their computers than helping me. So, disappointed, I walked out and wondered if I'd ever come back. The honest to God truth.


StarStarStarNo StarNo Star TSO Bee Caves Review — 

Everyone is so inviting and warm. I loved the service. I would ask that the assistants please write down the pricing options so I could see what the different prices are with regard to my lenses. I had to think of them all in my head and couldn't decide because I didn't see what the possible prices and options were. Maybe there could be a pricing chart to help with this. My lenses were in the office, so I received my glasses the next day, which was excellent, but the lenses are messily cut, so I'm not too fond of this aspect. Overall, Dr. Kamnetz is a great optometrist, and I love coming to this TSO office.


StarStarStarStarStar I probably had to wait for my appt — 

I probably had to wait for my appt. because I was 5-10 minutes late and possibly another patient was taken before me. But overall, waiting was not an inconvenience.


StarStarStarStarStar Dr. Kamnetz is very personable and very patient — 

Dr. Kamnetz is very personable and very patient. He explains every detail of your test in language you can understand. I would highly recommend him to my friends. The whole office is very comfortable and friendly.


StarStarStarStarStar Very Happy Patient — 

This office has the nicest staff. They are very informative and friendly. I would highly recommend this TSO office to everyone that needs to have their eyes checked.


StarStarStarStarStar Excellent service — 

No complaints here. Will be back!!!


StarStarStarStarStar An excellent experience. My visit really helped to explain my situation. Very friendly atmosphere —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

An excellent experience. My visit really helped to explain my situation. Very friendly atmosphere.


StarStarStarStarStar It's always a pleasure to visit Dr. Kamnetz's office — 

It's always a pleasure to visit Dr. Kamnetz's office. Eldon and Stephen have been there for years and it's nice to see familiar faces and know that you'll get great service. Dr. Kamnetz is an awesome doctor!


StarStarStarStarStar GREAT CARE — 

We always get excellent customer service and care when we come into the Optical center.


StarStarStarStarStar The team was professional, helpful, and prompt. I'd highly recommend  —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

The team was professional, helpful, and prompt. I'd highly recommend this office!


StarStarStarStarStar Everyone on staff was professional, friendly and easy going ! — 

Everyone on staff was professional, friendly and easy going !


StarStarStarStarStar 5 year patient — 

No complaints! They are always very accommodating and give excellent service.


StarStarStarStarNo Star very impressed with optomotrist. she was thorough and patient. —    (Patient since Fri Nov 20 00:00:00 MST 2015)

very impressed with optomotrist. she was thorough and patient.


StarStarStarStarStar Wonderful. Lady who did my exam and helped me pic out glasses was very helpful. Great lady — 

Wonderful. Lady who did my exam and helped me pic out glasses was very helpful. Great lady. Give her a raise Doc!


StarStarStarStarStar I was highly impressed with my visit —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

I was highly impressed with my visit. Not only was everything explained to me in layman's terms which was easy to understand, I especially appreciated not trying to be upsaled when it came time to purchase my glasses.Would definitely come again for all my eye care needs and would refer to friends and family as well.


StarStarStarStarStar Top Notch Experience —    (Patient since Wed Mar 02 00:00:00 MST 2016)

From Dr. Kamnetz, to Stefan, Elton, Melissa, Joe and all the rest, everyone at TSO Bee Caves makes my experience there the best ever. I always feel like I am valued and cared about, and I'll never go anywhere else.


StarStarStarStarStar My Visit — 

I had a very positive experience. Thank you!


StarStarStarStarStar Best Eye Exam! —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

Amazingly prompt, thorough & friendly! LOVE the digital exam!! Left feeling like it was the best eye exam I'd ever had!


StarStarNo StarNo StarNo Star I look forward to my follow up visit —    (Patient since Fri Apr 15 00:00:00 MDT 2016)

I look forward to my follow up visit. I didn't feel the Dr listened to my concerns and, consequently, the lenses given to me are less useful than the ones I previously had. On three occasions, I clearly stated that I've developed difficulty reading on my computer monitor. He didn't appear to listen as he repeatedly asked I had trouble driving at night. On each occasion I answered no.


Reply

I am sorry this was the case. The doctor that you saw was a doctor filling in for Dr. Kamnetz. You will be seeing a different doctor when you come in for your follow up visit and we will make sure we address all of your needs.

StarStarStarStarStar Excellent! — 

The technician doing the eye exams explained everything she was doing, which I loved. Dr. Kamnetz was also fantastic, very personable and understood what I was looking for. This was my first visit and I wouldn't hesitate recommending them to a friend.


StarStarStarStarStar I drive an hour and a half to come to your office. It is worth every minute out of my way. —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

I drive an hour and a half to come to your office. It is worth every minute out of my way.


StarStarStarStarStar great service  —    (Patient since Fri Oct 23 00:00:00 MDT 2015)

The staff were charming, knowledgeable, and personable. Dr Kamnetz spent time with me explaining every test, showing me what he looks for, and explaining my results. It's rare that a Dr. takes that time and attention to the patient.


StarStarStarStarStar First class equipment and care.  —    (Patient since Tue Mar 01 00:00:00 MST 2016)

First class equipment and care.


StarStarStarStarStar we love you all...get better Elton —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

we love you all...get better Elton


StarStarStarStarStar I wish the bill was explained a little more thoroughly —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

I wish the bill was explained a little more thoroughly; I figured it out but it would have been nice to have the charges explained at the counter.


StarStarStarStarNo Star excellant — 

Visit went well. I'm still in the process of getting a good fit for me.


StarStarStarStarStar I was referred to TSO by a coworker. I had a really positive visit — 

I was referred to TSO by a coworker. I had a really positive visit. The doctor did a great job at explaining the change in my Rx but I have to say that the real high point for me was the fact that the front office staff was truley welcoming! They even helped by giving advice on which frames looked better on me. I would not hesitate to refer a friend.


StarStarStarStarStar  —    (Patient since Thu Mar 10 00:00:00 MST 2016)

I want to thank the doctors for Their professionalism and the good energy all the time spent for my appointment.


StarStarStarStarStar My daughter's 1st Eye Appt Ever —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

This was my 5 year old daughter's first visit ever to the eye doctor. They did an excellent job of explaining to her what was going on and why. She loved every minute and cannot wait for her new glasses to come in!


StarStarStarStarStar Friendly, efficient, competent service — 

I am new to the area and found TSO/Dr. Kamnetz through my insurance provider. I am glad that I chose this office! I was given an appointment next-day, they were ready for me when I got to the office, the staff were friendly and well-informed, and Dr. Kamnetz was great. They also have a good selection of glasses to choose from, and carry many brands of contacts so that you do not have to wait for an order to come in. I have definitely found my eye doctor!


StarStarStarStarStar 5 star. Having been a patient for a number of years, I feel that Dr —    (Patient since Mon Jan 04 00:00:00 MST 2016)

5 star. Having been a patient for a number of years, I feel that Dr. Kamnetz has a strong understanding of my personal vision needs and tailors his care to me on an individual level.


StarStarStarStarStar 5 — 

5... Quick, easy, and thorough!


StarStarStarStarStar Always a great experience! —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

I am always pleased with my experience at Dr. Gregg Kamnetz's office. Everyone is courteous, friendly, and professional. I have been seeing Dr. Kamnetz for years and I have never been disappointed! Thanks for such great service!


StarStarStarNo StarNo Star Great doctor. Subpar staff. — 

I really enjoy Dr. Kamnetz, but my interation with the woman working at the front after my visit really soured my visit. When I went to pay, there was an unexpected $45 "contact fitting fee". I told her that I did not understand that fee. All that I had done was an eye exam. I did not order contacts and I did not have any contacts fitted on that day. When I asked her to explain the charges, she was short with me and failed to even attempt to explain the charges. The impression she gave was, "that's just how it is, so deal with it." Unless, the "contact fitting fee" is a complete misnomer, I'm still not sure why I was charged an extra $45. I really enjoy seeing Dr. Kamnetz and hold him in high regard, but I doubt I'll return because I was so put off by the lady that collected charges at the end of the visit. If the fee is legitimate, then perhaps it needs to be renamed. All I had done was an eye exam, so I'm not sure where a "contact fitting fee" comes in. However, I'm still not sure that the fee even was legitimate; and I don't like feeling like I was ripped off .


Reply

I am sorry this was not explained to you correctly. Someone from our office will be contacting you shortly to go over the billing. Please accept our apologies for the confusion.

StarStarStarStarStar Client Support Analyst —    (Patient since Thu Nov 19 00:00:00 MST 2015)

The entire staff at TSO Westlake was very helpful and efficient. I'm impressed with the 5 star quality treatment you receive from everyone!


StarStarStarStarStar friendly and efficient —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

I've been going to Dr. Kamnetz for many years now, and he and his staff have always been friendly and efficient.


The dr was great. The staff was lacking — 

The dr was great. The staff was lacking. I almost left to go purchase glasses at another store because the staff did not look at insurance card properly and insisted that my plan was not what I have. Also they would not file my supplemental insurance although I was not asking them to take consignment.


StarStarStarStarStar Great experience!  —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

I enjoyed the appointment. I was well educated about my eyes and the procedures. I appreciate that! Each step was explained to me- I learned a lot!Your team works well together-clearly good team work! Everyone was eager to help! Thanks for bringing out the "value box of glasses" as this is a new prescription so I appreciated that your staff could see why I didn't want to spend a alot until I know this will "work for me". So thank you!


StarNo StarNo StarNo StarNo Star Too long, ignored, expensive, and the contacts were not in stock — 

Dr. Kamnetz was very nice and professional. Unfortunately, he was only 5 minutes of the 90 minutes I spent at the office. I was left standing, wondering, and waiting most of the time. The girl at the desk typed along without bothering to say something like, "Thanks, that's all I need and you can have a seat." Basic courtesy was lacking. I asked a question about something on the form, and was told, "It's explained on the form." I had an appointment but waited over an hour to be seen. Then after the exam, I was taken to the contacts area and waited another 15 minutes to have someone pull out one of the two sets of contacts I needed and say it was time to pay. Turns out I have to GO BACK for the other set I need, and I can't have a prescription until I go back. I was told over the phone that my insurance would mostly cover the exam, but the bill was had another $75 because I wanted contact lens. Where in my 5 minutes of Doctor time was a $75 exam? I would not recommend this office to anyone. The staff could not have cared less about making sure I was getting the information I needed or was being treated correctly as a new patient.


Reply

We are truly sorry that you had such a negative experience at our office. It is never our intention to disregard our patients. I have contacted you via email in an attempt to make this right. Again, please accept our sincere apology.

StarStarStarStarNo Star Eyes are eyes.  — 

One of the staff members was very nice and happy to work, another was less enthused but not negative. Dr. whatshisname was great as usual.


StarStarStarStarStar TSO visit — 

Excellent visit, as I have come to expect at TSO on Bee Cave Road.


StarStarStarStarStar You should drop this part from your survey —    (Patient since Tue Dec 15 00:00:00 MST 2015)

I didn't want to fill out this portion but it would not let me complete the survey without a rating. If you want people to do your survey you should drop this review.


StarStarStarStarStar Dr. Kamnets and staff —    (Patient since Wed Jan 06 00:00:00 MST 2016)

I first began to see Dr. Kamnetz when my children needed glasses many years ago. He is a kind and gentle man and listens to your needs and then explains everything thoroughly in a way you understand. He has talked to me about the best way to fix my vision problems and what was the most cost effective for me. I have always felt comfortable and confident in his abilities to correct our family's vision needs. His staff some who have been there since I began going there are professional caring and helpful in every way. I have been able to walk in and get help right away or at least an appointment on the same day. I will continue to have Dr. Kamnets fill my vision needs.


StarStarStarStarStar Good Job — 

Good Job


StarStarStarStarStar my first but not last visit — 

everything was great this was my first very positive experience since i moved here ;-)


StarStarStarStarStar Eye exam — 

Great appointment.


StarStarStarStarStar There is a TSO office 1 block from my house in Round Rock, but Dr —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

There is a TSO office 1 block from my house in Round Rock, but Dr. Kamentz is so personable and does a great job explaning everything which is why I drive a half hour to your office.


StarStarNo StarNo StarNo Star TSO — 

I am considering changing to another practice.


Reply

Please let me know how we can improve and what made your last experience an unpleasant one. I really want to make it better. Please call me at 512-327-3605 and ask for Stefan. I am the office manager.

StarStarStarStarStar Meliisa was excellent — 

Melissa was exceptional, very knowledgeable friendly and professional, even helped pick my frames very impressed 5 star all the way


StarStarStarStarNo Star 4 —    (Patient since Wed Feb 03 00:00:00 MST 2016)

4


StarStarStarStarStar TSO/Dr. Kamnetz —    (Patient since Mon Jan 18 00:00:00 MST 2016)

The technician who received me was very kind and professional and Dr. Kamnetz was gracious, helpful and very knowledgeable and pointed me to a solution. I'm thankful for me experience.


StarStarStarStarStar I really appreciated the help with picking out some new glasses —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

I really appreciated the help with picking out some new glasses. Your team was very courteous and didn't hurry me!


StarStarStarStarNo Star Everything went good. I asked about my benefits and the lady was very helpful with the information —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

Everything went good. I asked about my benefits and the lady was very helpful with the information. I appreciate that. Dr. Miller was very thorough and I also appreciate that. Thank you


StarStarStarStarStar great visit — 

was in and out very fast. very happy with visit.


StarStarStarStarStar Excellent service — 

I appreciate the personal attention that I received when trying on new frames and selecting lenses. The doctor visit was quick and informative. I highly recommend.


StarStarStarStarStar I was referred to you by a co-worker of mine, Rochelle Gonzales — 

I was referred to you by a co-worker of mine, Rochelle Gonzales. I was impressed by the staff and how you quickly contacted my last optometrist for my Rx. Thank you.


StarNo StarNo StarNo StarNo Star DISAPPOINTED — 

The reason I was not happy with my visit is because i was told on the phone that I will be seeing a doctor with vast experience. Instead I saw a doctor who had may be a few months experience. Obviously, I was very disappointed and thought that I wasted my money as I had to go to see another doctor.


StarStarStarStarStar Been seeing Dr Kamnetz since I was 11 now that my son is old enough to have his eyes checked I... —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

Been seeing Dr Kamnetz since I was 11 now that my son is old enough to have his eyes checked I only trust one person with my family's eyes!


StarStarStarStarStar It was great -- very nice staff and the doctor was friendly and helpful. —    (Patient since Tue Feb 16 00:00:00 MST 2016)

It was great -- very nice staff and the doctor was friendly and helpful.


StarStarStarStarStar Great dentist —    (Patient since Fri May 13 00:00:00 MDT 2016)

Great service, smart doctor.


StarStarStarStarStar Great location and excellent personalized service —    (Patient since Tue May 24 00:00:00 MDT 2016)

Terrific service from technicians and Dr Kamnetz. Was in and out within 30 minutes. Trust your eyes to Dr Kamnetz


StarStarStarStarNo Star Nice and fast —    (Patient since Fri May 29 00:00:00 MDT 2015)

They get you in ans out it's great!


StarStarStarStarStar TSO eye exam —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

fast, friendly, on-time, accesible hours, long time patient and I trust the dr.


StarStarStarStarStar No idea what to expect --  — 

Was having some blurry vision & so I thought "no problem, I'll just drop by my last optometrist." (I'd changed my insurance in April) They don't take my new insurance (VSP). Two more dentists that I was referred to by friends didn't take it either. I started worrying about my insurance -- was it no good?? Would I find any decent optometrists on it? I found Dr Kamnetz's office on my insurance website (VSP). Had no idea what to expect & was pleasantly surprised all around. The staff was very helpful and efficient -- made an appointment VERY last-minute for me on the phone (for 15 minutes later!) Dr Kamnetz was friendly, gracious and explained everything in great detail. He outlined my options (not great ones, at my age, but he was honest!) I will definitely return.


StarStarStarStarStar Eye Exam —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

Great TSO location. Staff is knowledgeable, prompt and friendly. Follow up is on target as well.


StarStarStarStarStar TSO Bee Caves Offices — 

Dr Kamnetz and Elton are the most wonderful people to deal with. I refer everyone I know that is needing eye services to your offices and will continue to due so. Thank you so much for always going above and beyond to help us with my family and friends needs! You are the BEST!


StarStarStarStarStar New patient — 

The staff was friendly and professional. Dr. Kamnetz' demeanor makes the eye exam more relaxing than what I have experienced in the past and I felt he was very thorough and interested in my care.


StarStarStarStarStar retired and happy — 

Dr. Kamnetz and his staff have been great to work with for 10+ years.


StarStarStarStarStar You didn't try to sell me.  —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

You didn't try to sell me a new pair of glasses even though my prescription had changed slightly. Your opinion that my current lenses work well enough was totally honest and I appreciate that!


StarStarStarStarStar KEN DAIZE —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

GREG STRESSED AND SET UP AN APPT. WTH A RETINA SPECIALIST IN WHICH I HAD AN EMERGENCY OPERATION LATER THAT DAY. I AM THANKFUL FOR THAT BECAUSE IT PROBABLY SAVED THE SIGHT IN MY RIGHT EYE


StarStarStarStarStar fred scherer —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

friendly people, fast and efficient


StarStarStarStarStar Awesome staff —    (Patient since Wed Dec 09 00:00:00 MST 2015)

Great staff. First time at this location. Good selection of eyewear too.


StarStarStarStarStar Yes!!! I see that they are great service. Thank you! —    (Patient since Wed Mar 08 00:00:00 MST 2017)

Yes!!! I see that they are great service. Thank you!


StarStarStarStarStar I found everyone on staff to be professional, competent, friendly, and considerate —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

I found everyone on staff to be professional, competent, friendly, and considerate. One of the best experiences I have had in a medical setting.


StarStarStarStarStar Dr. Kamnetz and the TSO staff are always professional, friendly and extremely helpful —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

Dr. Kamnetz and the TSO staff are always professional, friendly and extremely helpful. I have been seeing them annually for many years and will keep going back for many years more.


StarStarStarStarNo Star Everyone was very friendly and i would go back again, the doctor was great!! :-) — 

Everyone was very friendly and i would go back again, the doctor was great!! :-)


StarStarStarStarStar first eye exam for 7 year old — 

Dr.Poirrier was wonderful at making my daughter feel at ease for her first eye exam. She explained everything she was checking and why. Excellent experience.


StarStarStarStarStar GREAT EXPERIENCE! — 

Very friendly staff & helpful! Exam was on time, thorough and quick!!


StarStarStarNo StarNo Star some good some bad — 

Will I come back, maybe its close to work and the doctor was a great guy. Did I buy my new glasses there No I went to the competition.


StarStarStarStarStar Great —    (Patient since Mon Jun 15 00:00:00 MDT 2015)

I showed up a bit early to my appointment but TSO was ready for me. I filled out paperwork, had an eye exam, updated my prescription, got contacts, paid, and was out the door in 30 minutes. Awesome.


StarStarStarStarNo Star good job —    (Patient since Tue Mar 01 00:00:00 MST 2016)

I have always been satisfied with my service here.


StarStarStarStarStar Dr. Kamnetz is great — 

Dr. Kamnetz and his staff do a great job.


StarStarStarStarStar Rating - 5...Your office is very accommodating. Dr —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

Rating - 5...Your office is very accommodating. Dr. Kamnetz does an excellent job of going through all the options and issues of a patient and his staff is friendly and explains all the tests well. After visiting 4-5 other Optometrists, I find him to be one of the best in our community. I have referred my husband, Stephen and my friend Suzanne Subia. I will continue to send other friends/family. Thank you!


StarStarStarStarStar Great practice —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

Dr. Kamnetz is the best.


StarStarStarStarStar Great Service —    (Patient since Sat May 14 00:00:00 MDT 2016)

The staff is very friendly. They also have great technology to use to examine your eyes. No dilation is necessary because they have technology that captures a digital picture of your eye.


StarStarStarStarStar MOM —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

Elton and your staff were so welcoming and took care of us in a professional manner. They worked with us to maximize our Insurance benefits. We have come to TSO for many years and will continue to do so. Thanks!


StarStarStarStarStar Happy Customer —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

As always, excellent service and professional procedures by Dr. Kamnetz and the whole staff.


StarStarStarStarStar Really Nice and Friendly Atmosphere — 

My experience with Dr. Kamentz office was just as I had read on the reviews he was really nice and personable which is rare today some doctors tend to be a little cold. His staff was friendly and nice as well which made the overall visit very pleasant.


StarStarStarStarStar Great! —    (Patient since Thu Dec 10 00:00:00 MST 2015)

Friendly, helpful staff. Doctor listened to concerns and offered multiple solutions. I will be returning.


StarStarStarStarStar Nice selection of frames! —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

Excellent customer service.


StarStarStarStarStar Excellent —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

Excellent customer service. More than a few family members and coworkers are clients and are very happy with the service we receive.


StarStarStarStarStar Excellent service —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

I received excellent service from all the staff at Westlake TSO. I was particularly pleased that the optician and the optometrist answered my questions in great detail. I'll go back.


StarStarStarStarStar Excellent doctor and office staff! —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

Excellent doctor and office staff!


StarStarStarStarStar This was my first visit with Dr. Kamnetz and Dr — 

This was my first visit with Dr. Kamnetz and Dr. Kamnetz and his team made everything really wonderful. I have found a new home for eye care.


StarStarStarStarStar Five Stars from a Family of Four —    (Patient since Fri Jan 22 00:00:00 MST 2016)

Our family has been going to Dr. Kamnetz at this TSO location for about 5 years now. We appreciate the quality care, kindness and compassion and the sense of humor shown by the whole staff at TSO!


StarStarStarStarStar Great friendly service — 

The staff here is really friendly and I did