TOWN CENTER VISION
Dr. James Freshwater OD
686 Reviews
I had an emergency and they were kind enough to work me in.
Mar 26, 2024
When I had an issue with my eye that was concerning I was able to have it checked that day. I appreciate the concern and great care that was provided by Dr. Freshwater and all of the staff there! Thank you!
Mar 21, 2024
Quality, professional and efficient service. Would recommend to anyone.
Mar 21, 2024
Professional, friendly and knowledgeable personnel from the front desk to the doctor!
Mar 21, 2024
I have been a patient here for over 23 years. I would recommend this office to anyone that I know. Dr. Freshwater and the staff have been excellent .
Mar 19, 2024
Nice ; Very experienced; and great personality!Profesional care !
Mar 19, 2024
Thank you for a great first visit. I was seen quickly and moved through the process without having to wait long at all. I would definitely recommend Town Center Vision!
Mar 19, 2024
FRIENDLY AND KNOWLEDGEABLE OFFICE STAFF AND DR FRESHWATER IS ALWAYS COMPETENT AND PERSONABLE
Mar 15, 2024
The representative who helped me was knowledgeable, patient, and provided me with estimated total cost for each of the glasses I picked to choose from! She was wonderful!
Mar 15, 2024
Had issues seeing in one eye. Called and they got me an appointment same day
Mar 14, 2024
Dr. Freshwater is the best!
Mar 7, 2024
Dr. Freshwater is very professional. He takes time to listen and answer any questions. His staff is always friendly and helpful.
Mar 2, 2024
Always great and friendly service
Mar 1, 2024
Very nice people up front and the doctor is very good and very nice. Thank you
Feb 29, 2024
Quick and easy. Everyone was very friendly.
Feb 28, 2024
Staff is friendly and efficient. Dr. Freshwater is very knowledgeable and spot on!
Feb 28, 2024
Dr. Freshwater is always right on time and provides great service. His staff is very friendly. I’ve been going to him for many years and don’t recall ever being unhappy with the services provided by this practice.
Feb 22, 2024
Staff was friendly and helpful. I got a great eye exam. Doctor is fantastic. I have now made this office my eye care place of choice.
Feb 16, 2024
Everyone is so welcoming and Dr. freshwater is so kind and understanding.
Feb 8, 2024
staff was very attentive and respectful.
Feb 7, 2024
Everyone in the office is very friendly and helpful, and the technicians do a great job. I have been seeing Dr. Freshwater for years and have great confidence in him. He is patient and kind, aways gives me a good exam, and explains everything well.
Feb 2, 2024
Really appreciate all the support from Dr. Freshwater. Very reassuring.
Jan 26, 2024
Love it here, I don’t feel like a number. Smiles are genuine, and the support staff really cares.
Jan 16, 2024
This was my first visit to Town Center Vision and I am very pleased. Dr. Freshwater, Monica and the entire staff were prompt, courteous and professional. New eyes are on the way!
Jan 12, 2024
Knowledgeable staff. Friendly service. Timely. Pleasant appointment.
Jan 12, 2024
Always have a good outcome to each annual visit with contacts that correctly fix any issues my eyes have been experiencing!
Jan 9, 2024
Front desk staff was inviting and the dr was very personable
Jan 3, 2024
They were very accommodating and worked me in. They listened to my concerns that I had and went over everything with me.
Jan 3, 2024
everything was great. Everyone treated me well
Dec 28, 2023
Dr. Freshwater is a great doctor and person. The staff is very efficient and professional.
Dec 19, 2023
Dr Freshwater and his staff are great. Friendly and knowledgable.
Dec 15, 2023
Thank You Dr. Freshwater for giving me an eye exam and new prescription on such short notice.Just in time for traveling during the holidays with new glasses making traveling much safer for us. And thanks for taking the extra time for selecting the sharpest possible accurate vision and peace of mind on the health and condition of my eye.
Dec 14, 2023
Great visit. Staff and doctor were nice and attentive.
Dec 14, 2023
Great Visit. Staff and Dr. Freshwater are all nice and attentive.
Dec 14, 2023
The doctor and staff are wonderful.
Dec 13, 2023
Everyone is always nice and supportive. I’m in and out quickly.
Dec 12, 2023
Dr. Freshwater is very professional and warm to his clients.
Dec 12, 2023
My prescriptions the past 4 years at Town Center Vision have been the most accurate I've gotten from various optometrists over a period of many years.
Dec 12, 2023
Good service and good people.
Dec 7, 2023
I have seen my same doctor for years and he is very nice and informative. I have never had a problem getting an appointment.
Dec 6, 2023
I have been Dr. Freshwater’s patient since I was 16 and now I am 40. I have never had a complaint with this office ever. Great staff and the turnover rate of employees is low which is hard to find these days . Awesome practice ! Amazing doctor!
Dec 1, 2023
Professional, quality and thourough
Nov 30, 2023
No effort to check in and the prep before the exam was as efficient as the exam itself!
Nov 29, 2023
Everyone is very friendly and provide excellent customer service.
Nov 28, 2023
A good experience having my eyes examined by Dr. Freshwater. The exam was long overdue, but I felt better after having done so. Karla was great and friendly. Picked out some nice glasses, and appreciated the help with that as well.
Nov 21, 2023
Appointment on time. Great staff and doctor.
Nov 17, 2023
Thank you Dr. Freshwater and team members for addressing the problem with my prescription on a timely basis. I am sorry that I had to take your time for a recheck, but am thrilled you were so proactive. See you next year. Sue Stitcher
Nov 15, 2023
Everything went well. Everyone was nice and accommodating. No issues with anything or anybody.
Nov 15, 2023
Great Service and very pleasant and f friendly staff and very clear explanation
Nov 10, 2023
Everyone so pleasant and professional.
Nov 4, 2023
Very nice, friendly people
Nov 3, 2023
Thank you for your speedy and quality service.
Nov 1, 2023
Very professional and answered all my questions.
Oct 29, 2023
Just Professional, from the time to check in and picking out your frames.
Oct 27, 2023
Exam was through and the assistant in picking out frames was extremely helpful.
Oct 27, 2023
Staff and doctor are very easy to work with.
Oct 26, 2023
You all have the best service and employees always have a smile. Thank you!
Oct 25, 2023
Every person at the location was professional and very pleasant.
Oct 21, 2023
Everyone there is friendly and makes you feel like you are in good hands. I have confidence that I will have a good outcome with my visual procedures.
Oct 20, 2023
Nice staff and good doctor.
Oct 18, 2023
My husband and I have been trusting our vision to Dr. Freshwater for 30+ years. We love his professionalism, care and knowledge. We wouldn't go anywhere else!
Oct 12, 2023
The entire experience is wonderful from the time you enter t to the time you leave. Professional and friendly all in one.
Oct 5, 2023
Best eye care center around. Dr Freshwater is very professional, yet kind, friendly and caring.
Oct 5, 2023
Great staff and friendly. Dr. Freshwater is a caring, friendly and very through Optometrist. He explains any questions patients have.
Oct 5, 2023
Dr. freshwater is the best I’ve ever been to
Oct 4, 2023
Dr. Freshwater very through and explained all questions
Oct 3, 2023
All of the staff was very friendly and professional and knowledgeable
Sep 28, 2023
Dr. Freshwater and his staff are very friendly and helpful with informing me about all the procedures that they are doing and why. Dr. Freshwater has been my doctor for about 25 years or more. I totally trust and respect him with all of my eye care.
Sep 27, 2023
My issue of my right eye was resolved
Sep 22, 2023
I have been utilizing Town Center Vision for over 15 years I would recommend the service to any one. Always professional and caters to the needs of their patients. I drive about 50 miles round trip per appointment but would rather do this than try and find another provider. Love the service they provide.
Sep 19, 2023
good treatment and knowledgeable personnel
Sep 15, 2023
The entire staff is outstanding…professional, knowledgeable, and courteous.
Sep 15, 2023
Nicest doctor and all employees
Sep 14, 2023
Dr. Freshwater has always been amazing. The staff is very nice.
Sep 13, 2023
I have been a patient of Dr. Freshwater's for 23 years. I have always been treated very good and they have always helped me out if I needed to come in as soon as possible for an eye infection. I have referred family and friends in the past and will in the future.
Sep 8, 2023
Everyone at Town Center Vision was friendly and professional. This was the best, in-depth eye exam I have had in a long time.
Sep 8, 2023
All of the staff is always very polite and professional.
Sep 7, 2023
Since moving to this area and becoming a client, the service and care have always surpassed my expectations.
Sep 6, 2023
Everyone is always super friendly and patient, really makes you feel welcome and at ease while in your appointment.
Aug 30, 2023
Professional staff. Excellent magazines in the waiting room. And, of course, the professional examination in a relaxing manner with Dr. Freshwater.
Aug 24, 2023
Great people! Excellent doctor, staff and terrific eye glass technician.
Aug 18, 2023
Always enjoy the visit and service. I’ve been coming here for 25 years and recommend to anyone to give Town Center Vision a try.
Aug 18, 2023
Dr Freshwater is very pleasant and knowledgeable. Takes time with the patient and addresses all needs. The staff are friendly and professional
Aug 17, 2023
Everyone at the office was very professional and friendly. It was a comfortable atmosphere.
Aug 17, 2023
always friendly and don't have to wait past appt time.
Aug 17, 2023
Great personable thorough doctor. We like him very much. He’s kind and patient. Very thorough!
Aug 11, 2023
Staff is always pleasant and accommodating. Dr is friendly and listens and answers questions.
Aug 3, 2023
Dr Freshwater and his crew are always willing to help. The quickly respond and see you for an emergency. They go the extra mile!
Aug 2, 2023
The rock and roll music in the lobby was very annoying but the doctor is great
Jul 27, 2023
Wonderful and knowledgeable eye doctor, Dr. Freshwater!
Jul 23, 2023
Extremely efficient and professional office from the time I entered the office until I left. Dr Freshwater is kind, friendly, listens and highly professional. He is my doctor of choice for optometry.
Jul 20, 2023
Everyone is so very nice
Jul 19, 2023
Hi, we were looking for an eye doctor in the area because we are new here. Dr. Freshwater was very kind and polite and answered our questions. We would highly recommend this office. We hope we can continue to visit him in the future. This office is a keeper. Both my wife and I were very pleased. Thank you
Jul 17, 2023
Dr. Freshwater and his team were very kind, knowledgeable and efficient. We are new patients and are so glad we chose to go to Dr. Freshwater. He is a wonderful doctor.
Jul 13, 2023
Love my dr. He is very thorough and staff was also very nice.
Jul 12, 2023
All of the staff was kind and helpful. Dr Freshwater took his time to answer all my questions. I never felt rushed.
Jul 12, 2023
This doctor and staff are the best. So kind and welcoming.
Jul 11, 2023
Always try to open a space for patients when needed. Very professional but also caring
Jul 9, 2023
Staff friendly and a clean facility
Jul 7, 2023
I have been a patient of this practice for over 30 years and have always been pleased with caring, personal attention. If I have an issue that requires immediate attention, they always work me in that day.
Jul 7, 2023
Always very friendly and very professional
Jun 30, 2023
Everyone in this Office are very professional and caring people.
Jun 22, 2023
Everyone displays a remarkable level of friendliness and professionalism.
Jun 22, 2023
Dr Freshwater spent a good deal of time with me. He an excellent Dr and I enjoyed my visit. After living out of state for many years, I'm glad I was able to find him still in the area.
Jun 22, 2023
We have been going to Dr. Freshwater for 15-20 yrs. He and his staff are exceptional.
Jun 22, 2023
Very thorough exam and friendly staff
Jun 20, 2023
Excellent staff and doctors
Jun 19, 2023
I called in the morning and got to see Dr.Freshwater in a couple of hours.
Jun 15, 2023
You have great customer service and Dr. Freshwater is an excellent optometrist!
Jun 14, 2023
Special treatment from all staff members! Very satisfied!!
Jun 8, 2023
Customer service was excellent. Dr freshwater is a kind and caring doctor.
May 28, 2023
Dr. freshwater is very kind and is very thorough!
May 24, 2023
Everyone was very friendly and knowledgeable of their jobs.
May 24, 2023
Love Dr Freshwater and team!!
May 23, 2023
Awesome, informed, and friendly staff!!!
May 18, 2023
I’ve been going to Dr. Freshwater for over 25 years and he has always been patient and kind with helping me keep my eyes in the best shape possible. Rhonda was very helpful with helping me to understand my insurance. Carla was patient and helped me getting through the beginning of the exam.
May 18, 2023
Professional Service, years of experience.
May 18, 2023
Love the service I receive everyone is always very professional and respectful
May 18, 2023
When my previous eye provider had to retire, I went searching for a new provider for myself and my family. I actually walked into 3 local practices and asked questions and then I picked the best.
Mar 31, 2023
While I couldn't wait last year to get an appt. here, this year it was critical to me to continue my eye care with people that I was familiar with and that care about my optical health.
Mar 31, 2023
Clear understanding of what is going on with my eyes. Staff friendly and helpful. Always willing to provide the best service possible even if it means referring me to Duke hospital. Thanks 😁😁😁👍👍
Mar 30, 2023
Dr. Freshwater and his staff are very professional, personable and listens to his patients.
Mar 28, 2023
Take the time to work with you and meet your needs
Mar 23, 2023
Dr Freshwater is great! Been going here for years..
Mar 21, 2023
Dr. Freshwater and his staff were very pleasant and professional.
Mar 17, 2023
I have been going to Dr. Freshwater for years. The reason for my continued visits is that I have always felt that I received the best treatment and service. I receive an explanation to every question and leave feeling confident that my best interest has been met until my next annual visit. Should I have concerns throughout the year I have no problem with scheduling an appointment.
Mar 16, 2023
Very professional and thorough!
Mar 14, 2023
the doctor and associates r so helpful
Mar 13, 2023
Staff is pleasant and knowledgeable. Doctor Freshwater is thorough and shares all aspects of information concerning the eye exam. Felt relaxed and satisfied with their services.
Mar 10, 2023
Everyone is very nice and sweet!!
Mar 3, 2023
The staff are knowledgeable, professional and kind. Price of eye glasses not bad either.
Mar 2, 2023
Since becoming a customer at Town Center Vision I have always received the best care and treatment.
Feb 28, 2023
Easy check in and out. Dr Freshwater knows and understand the patient.
Feb 26, 2023
They worked me in on an emergency and Dr. Freshwater was so wonderful and eased my mind and treated me for the problem.
Feb 17, 2023
My issue was solved….I was seen the afternoon I came .
Feb 14, 2023
Professional and caring staff.
Feb 10, 2023
Thorough check, clear explanations, running on schedule
Feb 8, 2023
easier access, and very timely service.
Feb 7, 2023
Dr.Freshwater and staff always professional and friendly and courteous. Thanks for such good eye care . Would recommend to family and friend
Jan 29, 2023
Staff is always so pleasant and wonderful!
Jan 25, 2023
Very satisfied! I was in and out in an hour and that includes ordering glasses. Everyone in the office is pleasant and professional. Dr. Freshwater is pleasant and professional and I have the utmost confidence in him.
Jan 20, 2023
I was comfortable. The staff is friendly, courteous and attentive. The locale is clean and neat. I sensed a downbeat atmosphere. I hope everything is ok business wise. I will return.
Jan 19, 2023
Professional great personnel
Jan 18, 2023
Great care! So happy that Town Center is there for my eye care.
Jan 14, 2023
The doctor and his assistant were thorough.
Jan 12, 2023
Everyone is very professional
Jan 10, 2023
Friendly and knowledgeable personnel and scheduling an appointment is seamless. Great selection of eyeglass frames too.
Jan 7, 2023
Very good, polite and professional service. Mr. Freshwater and Monica were wonderful
Dec 29, 2022
Dr Freshwater is always cordial and caring.
Dec 22, 2022
The only reason I wouldn’t give a 10 is because I know Dr. Freshwater now has the practice alone and I don’t know if you can handle more patients.
Dec 9, 2022
Dr Freshwater and the staff were great!
Dec 9, 2022
Dr. Freshwater was very nice as was all the staff.
Nov 30, 2022
There seems to be a disconnect between the staff and the patient. This is not across the board, but at times my impression is that some are just going through the motions while others are there because they can't get hired someplace else.
Nov 23, 2022
I would certainly recommend Town Center Vision. At our first appointments, my husband and I found the staff to be friendly and efficient - including Dr. Freshwater. They also have a nice selection of frames and Monica was kind and helpful. The only negative might be that because they are a small practice with only one doctor - there was a two month wait when I scheduled our appointments. That might have been because we were new patients with no current eye health issues. Either way - we were very satisfied with our first experiences at Town Vision and will definitely continue to go there.
Nov 23, 2022
Ever 0ne is very helpful and friendly. Not much of a waiting time and they take their time to get it right.
Nov 16, 2022
Very professional staff but personal. Friendly and caring.
Nov 15, 2022
Ali Personnel have great personality, professionalism. Dr Freshwater fantastic
Nov 15, 2022
Staff and Dr. Freshwater are the nicest team!
Nov 15, 2022
Friendly, courteous, staff and doctor Freshwater is very knowledgeable
Nov 14, 2022
efficient, clean and friendly
Nov 11, 2022
Great experience. Knowledgeable staff!
Nov 10, 2022
Monica was a great help!!
Nov 5, 2022
The staff is friendly. They seem to care about their clients. They service was quick.
Nov 4, 2022
Always kind and professional.
Nov 2, 2022
Friendly Takes time to answer any questions or concerns you may have. Low key atmosphere
Oct 28, 2022
Outstanding commitment to the patients, from the front office to the visit with Dr Freshwater. Answered all questions satisfactorily and performed the optic evaluation in a most professional manner
Oct 28, 2022
My appointment was was completed in a timely manner. Dr. Freshwater and staff were friendly and professional.
Oct 25, 2022
The staff is so friendly, and very knowledgeable. They were able to answer every question or concern I had. The selection of frames and lens option is great.
Oct 20, 2022
Dr. James Freshwater provides professional service performing all test for the condition of my eyes and takes extra time to provide the best corrective lens specifications for my eyesight and overall health of my eyes.
Oct 19, 2022
Great overall experience.
Oct 14, 2022
Entire staff was great. Scheduling was very accommodating. Good selection of glasses. Great knowledge of how insurance coverage applies benefits to my visit and glasses.
Oct 14, 2022
Love them - professional and courteous. I trust Dr Freshwater and team to take great care of my eyes.
Sep 28, 2022
Great communication as how my vision was doing compared to my last visit.
Sep 28, 2022
Every member of the vision team is kind, efficient and professional. However, the personable kindness goes fills my heart with thanks, Gratidude for all and blessings too!
Sep 23, 2022
Dr Freshwater has been my optometrist since I moved to Winston Salem many years ago. He has provided me with very professional and thorough eye exams.
Sep 22, 2022
Friendly and prompt service
Sep 21, 2022
Had a issue came up. They got me in quickly. Much appreciated.
Sep 20, 2022
They are prompt at getting you back for your appoint. All staff is very nice, courteous, and professional.
Sep 19, 2022
Staff and Dr. Freshwater are professional while listening.
Sep 16, 2022
Your staff and the quality of service they provide is outstanding!
Sep 13, 2022
This was an overwhelmingly positive experience. I was a random walk-in and they were extremely efficient in getting me through the process. I would bring anyone and everyone I know to this office.
Sep 9, 2022
Easy to talk with staff & physicians
Sep 9, 2022
Always very professional & courteous.
Sep 8, 2022
Everyone is always very helpful with everything. Dr Freshwater takes the time needed so that you know everything is taken care of completely.Always the best.
Sep 7, 2022
I had a great appointment with Dr Freshwater and his staff. Everything was done professionally and with great care for my needs. It was also nice to arrive early and they took me right in and began the eye exam. Dr Freshwater answered all my questions related to my eyes and he also let me know about some medication I needed to take for my itchy eyes. He also let me know I had a small cataract in one of my eyes, but didn’t need to worry about it right now. Also he let me know I didn’t need new glasses. I was very happy with those results. He and his staff were also very personable and made me feel very comfortable. Thanks to them for the great service.
Sep 7, 2022
Have been with Town Center Vision since moving to Winston Salem and no regrets. Alway open to my needs.
Sep 1, 2022
Dr. Freshwater and staff are the best 👌
Aug 31, 2022
Everyone was very nice and courteous as usual.
Aug 31, 2022
Friendly staff. Dr. was nice and really seemed to care
Aug 26, 2022
Great experience as usual! Great service and patient care!
Aug 26, 2022
Very friendly helpful personal informative
Aug 17, 2022
Everyone was very nice & friendly. Dr Freshwater was very thorough.
Aug 3, 2022
Very professional, courteous and accommodating
Aug 2, 2022
Nice, pleasant, professional, informative, good location
Jul 29, 2022
Very professional and friendly. Did not have to wait, would highly recommend!
Jul 27, 2022
I have been going to Town Center Vision for over 17 years and they have always been pleasant to deal with and very professional.
Jul 15, 2022
Trust worthy service. Great advice given.
Jul 14, 2022
Thank you Dr. Freshwater for working me in on a Monday. Dealing with an eye injury is never fun but it's reassuring to know it can be evaluated by someone I trust.
Jul 12, 2022
The staff is very friendly and great at their job They make for a great atmosphere. Have a great day and see you next time
Jul 12, 2022
Office staff very nice and helpful. Particularly Gina. Dr. Freshwater very nice.
Jul 8, 2022
I have and always will recommend your office to people I know. I have been a patient for the 22 years that I have lived in North Carolina. I would not go anywhere else. Thank you for always taking care of me.
Jul 1, 2022
Friendly, caring and supportive staff. Thorough exam are performed. Doctor Freshwater takes time to listen and answer questions.
Jun 24, 2022
Dr. Freshwater was very thorough and informative. Answered my questions and noted my concerns. The office staff was also very friendly and courteous. All very timely.
Jun 21, 2022
The staff at Town Center Vision was very helpful. With my. What I call emergency eye concerns. They got me right in and had the Dr check me out and gave me what I needed to get my vision straight. I appreciate the staff at Town Center Vision so much. Thank you all
Jun 17, 2022
Friendly faces and a knowledgeable staff. I refer all of my friends and family here.
Jun 16, 2022
Everyone is pleasant and accommodating.
Jun 16, 2022
Down to earth and kind staff and doctor. Appreciate them staying independent from the large corporations.
Jun 9, 2022
Wonderful experience every time.
Jun 9, 2022
Town Center Vision is outstanding in everyday. I highly recommend them.
Jun 8, 2022
Very professional and didn't wait long.
Jun 7, 2022
Thorough and a friendly staff.
Jun 7, 2022
Very nice staff, quick appointment and able to find what works for me!!
Jun 3, 2022
Professional, polite and fast.
Jun 2, 2022
Very friendly staff. My husband & I both saw Dr. Freshwater and thought he was very knowledgeable and personable.
Jun 1, 2022
Great service!’ The staff eas courteous and the doctor was too.
May 17, 2022
Very friendly people here. Make you feel relaxed!
May 17, 2022
Very professional and nice
May 10, 2022
Fast, courteous, professional, best eye clinic I have ever been to.
May 6, 2022
Front door workers were awesome & Dr also !
May 4, 2022
Dr Freshwater took me at my appt time so no wait. Everyone was very courteous & friendly. In & out quickly.
May 4, 2022
Always have a pleasant experience when I see the team at Town Center Vision. Very efficient staff and love Dr Freshwater.
Apr 29, 2022
Dr. Freshwater always takes time to answer questions and discuss my care plan. Thank you.
Apr 22, 2022
I am very satisfied with Town Center Vision. You are always ready to answer and explain any questions I ask of you!
Apr 19, 2022
Staff and doctors are always so friendly and helpful
Apr 14, 2022
My first time at this office and everything was great.
Apr 13, 2022
Excellent service from all staff and Dr. Freshwater.
Apr 13, 2022
Very professional, thorough and friendly. I really like the atmosphere and the pleasantness of the office. Dr. Freshwater is very thorough in his exam and I highly recommend this practice.
Apr 12, 2022
Been going there for years always friendly staff and complete exams. Never feel rushed.
Apr 12, 2022
I had an irritated, painful eye one morning, and called town Vision Center. They told me they could see me as soon as I could get there. 15 minutes later, Dr Freshwater saw me and took care of my eye. Exceptional Care!!
Apr 12, 2022
Professional and they always make you feel welcome.
Apr 12, 2022
I have been going to Town Center Vision for approximately 7 years and I am always very pleased with the care and concern the provider and staff show to their customers . Dr. Freshwater is a wonderful provider and cares about you and his staff . I love they are local to Clemmons and serve this wonderful community . Thank you all so much !
Apr 7, 2022
Needed to be seen as an emergency work in and they were awesome!!!
Apr 6, 2022
Dr. Freshwater has been our Optometrist for many years. He has been competent and very professional the entire time. When I was working, I never hesitated to refer my patients to him.
Apr 5, 2022
Super friendly and knowledgeable staff!
Mar 31, 2022
Great checkup .fast & thorough. Will certainly go back😀
Mar 31, 2022
Dr. Freshwater and staff are the best.Always a very thorough exam.You always know you are being well cared for.
Mar 29, 2022
Dr Freshwater and his staff are very professional. The young lady who performed my eye pressure exam and the woman who helped with my eye glass purchase were wonderful. Thank you again
Mar 29, 2022
Wonderful, friendly, professional staff. Dr. Freshwater takes the time to answer all my questions.
Mar 25, 2022
I had a very professional and thorough eye exam. Dr. Freshwater answered all my questions and spent time going over my issues. The staff is very courteous and polite as well as knowledgeable.
Mar 25, 2022
Good Service! Easy to signup on-line. Been a customer for years and always been great!
Mar 23, 2022
Everyone is always kind & helpful. Dr. Freshwater and his staff are great!
Mar 23, 2022
Great staff. Truly knowledgeable and polite.
Mar 15, 2022
Jim does an outstanding job taking care of the clients. I will miss Tim and was deeply saddened to learn of his passing.
Mar 6, 2022
Professional, personal and caring service!
Mar 2, 2022
Always receive the best service when I come for exams or tests. Found Town Center Vision when I first moved back to Winston Salem and have never regretted my choice. Great folks!
Mar 1, 2022
Always a pleasure to visit their office
Mar 1, 2022
Always kind considerate and helpful. The best in eye care can always be expected.
Feb 25, 2022
Friendly and helpful in all aspects of the exam.
Feb 23, 2022
Love this office. Always for thorough and helpful.
Feb 19, 2022
Very professional office and the doctor listens to what I have to say.
Feb 18, 2022
Love Dr. Freshwater and the staff. I’ve always been very happy and I’ve recommended a friend who loves it as well.
Feb 18, 2022
Very friendly and helpful doctor and staff. I was pleased that everything was explained to me so I could understand it.
Feb 16, 2022
Everyone is always very friendly and they are very fast. We don’t have to be waiting for long. They usually call right away.
Feb 10, 2022
Dr. Freshwaters is very caring. He always listens and makes you feel that he truly cares.
Feb 10, 2022
Staff was friendly, welcoming and efficient. Dr. Freshwater addressed my concerns and was attentive to my vision needs. Good exam and contact lens adjustment.
Feb 5, 2022
I needed an appointment that day. They worked me in with no wait time. Excellent service.
Feb 4, 2022
Town Center Vision is the best! Such a courteous and professional staff. Dr Freshwater and his staff are so knowledgeable and attentive to your eye care needs. Personal care.
Feb 2, 2022
Great practice! Dr. Freshwater is very patient and caring.
Jan 28, 2022
Always very polite and professional people. Make you feel like you are part of family. Diane
Jan 25, 2022
They were very accommodating and received an appointment immediately because of what I was experiencing with my eye. Dr. was very responsive and answered all my questions.
Jan 25, 2022
Dr. Freshwater and his team always do a great job!
Jan 22, 2022
The entire team at Town Center Vision are awesome. I have recommended them to several of my friends and co-workers.
Jan 12, 2022
Great and friendly staff!
Jan 11, 2022
Great experience as always! Love the staff and their attentiveness to me and my family!
Jan 11, 2022
office was very helpful in scheduling. Very professional and prompt.
Jan 6, 2022
ASSTANCES EXCEPYIONAL, PERSONAL. DR. FRESHWATER EXCEPTIONAL
Jan 6, 2022
I would give it 5 stars but disappointed that nose pads were out of stock. A pair of my glasses needs one and they said it would take about 3xweeks to order. I will have to go somewhere else now to get one.
Dec 31, 2021
Hello everyone there was friendly and professional, did not have to wait took me right back and started my exam.
Dec 23, 2021
Have been seeing these professionals for years, very friendly group. Would highly recommend to anyone.
Dec 23, 2021
seen quickly and efficiently.
Dec 22, 2021
Love me some Dr Freshwater!!! Always professional but comforting in his knowledge
Dec 20, 2021
Staff was super friendly. Dr Freshwater has a kind bedside manner. I was very pleased with my appointment.
Dec 18, 2021
Excellent Staff, Highly Reccommend
Dec 16, 2021
The staff and doctors are wonderful ! They have worked with me every step of the way from medication and appointment changes.
Dec 15, 2021
I have been coming to Town Center Vision for several years and have received excellent services.
Dec 7, 2021
My annual eye exam was handled effectively and efficiently as usual!
Dec 2, 2021
I have been going to Town Center Vision for over years. There is no problem in getting an appointment, wait time, or examination. I have recommended to many others.
Dec 2, 2021
I'm very confident that my eye exams are always well done, been going here for years, would never go anywhere else.
Dec 1, 2021
Always feel confident with treatment.
Nov 16, 2021
Friendly, professional service. Efficient timing and great eye care in an easy location.
Nov 16, 2021
Short wait time, fantastic and professional service.
Nov 14, 2021
Pleasant & professional experience.
Nov 12, 2021
My past and present experiences with Town Center Vision have always been and are professional, providing quality vision care. The atmosphere is friendly and relaxing. The staff is efficient in giving and receiving important information relative to your vision care. The wait time for your appointment with the optometrist is always handled in an appropriate time frame.
Nov 9, 2021
I can't give enough positive feedback about this office and the staff. Everyone is absolutely wonderful. They are very kind and helpful.
Nov 4, 2021
Friendly,professional,and efficient
Nov 2, 2021
I was super pleased with my visit! I had a "problem" and needed a visit urgently. The front desk was very helpful and I was given an appt for the next day. Dr Freshwater was wonderful. Kind bedside manner. Highly recommend this practive. Great staff!
Oct 29, 2021
Very professional, very courteous, and top notch eye care.
Oct 28, 2021
Great staff, very professional, personable.
Oct 28, 2021
Friendly and efficient staff and provider. Have already recommended to multiple colleagues.
Oct 27, 2021
Friendly and professional environment. Great place for all your vision needs.
Oct 26, 2021
In and out quickly but with thorough exam.
Oct 21, 2021
This was my first visit at the office and was very pleased with the staff and their friendliness and care. The exam was very thorough and I feel confident about my eye health.
Oct 20, 2021
great service from doctor and staff
Oct 20, 2021
We are very pleased to be part of Town Center Eye Care. Everyone is courteous and willing to work with scheduling changes.
Oct 15, 2021
The nicest doctors and staff anywhere! They are the best!
Oct 13, 2021
Thank you for helping me on my lenses
Oct 12, 2021
Everyone is courteous and helpful. Have been going here for years I have no complaints.They take the time to answer questions and don’t pressure you into getting glasses if you really don’t need them.
Oct 11, 2021
Professional, kind, timely.
Oct 6, 2021
Great staff. Always able to answer my questions.
Oct 1, 2021
Great visit today! Got me in ahead of my appt time. Staff very courteous. Dr. Freshwater thorough and did not seem rushed.
Sep 28, 2021
I left my last eye doctor due to their aggressive sales practices. Here, you can buy their glasses if you want, but if you just want to take your prescription and go, that's perfectly fine. Very much appreciated!
Sep 24, 2021
Dr. Jameson explains everything so clearly. His assistant is great!
Sep 21, 2021
Exams are very thorough. The doctor checks your eye health in more detail here than other optometrist i have been to in the past. My corrected vision is always top notch when I leave. Would recommend wholeheartedly and will always return for my own exams!
Sep 21, 2021
I appreciate getting same day appointment and everyone was friendly and helpful.
Sep 16, 2021
Nice and friendly staff. Very professional and no wait time when returning for the glasses. Nice array of fashionable glasses as well.
Sep 15, 2021
I have been a patient of Dr. Jamison's for about the last 10 years. He is very knowledgeable and thorough and I have the greatest confidence with his care.
Sep 15, 2021
My first visit at Town Center Vision, I just moved here. I was very pleased with everyone from front desk , assistant care and Dr care!
Sep 12, 2021
Started appointment on time if not a little early even. Very friendly, professional. Suggested things to watch out for. Offered sunglasses for dilated eyes
Sep 10, 2021
First time using Town Center Vision and I am very impressed. Relaxed but professional atmosphere and Dr. Freshwater seemed very knowledgeable and friendly.
Sep 10, 2021
Great doctor, great staff
Sep 9, 2021
Staff was professional and helpful! Dr. Jameson spent time and answered all my questions.
Sep 9, 2021
Everyone is welcoming and pleasant. The provider was both personable and professional.
Sep 7, 2021
From the Dr. to the staff I have always had a good experience with my my visits. If I ever have any problems I am able to call back and get any issues resolved.
Sep 4, 2021
Great care and attention to my 90 year old mom.
Sep 2, 2021
All the staff and doctors are very professional and courteous. Very competent and knowledgeable.
Aug 31, 2021
Best vision center I have had over the years.
Aug 31, 2021
Friendly staff and great doctor
Aug 31, 2021
I’ve been visiting this office for years. They’re always helpful and kind to myself and my teenagers. Highly recommend them.
Aug 26, 2021
Very pleased with my first visit at Town Center Vision. Office and staff were very attentive and professional. My eye doctor of more than twenty-five years retired, so I had to find a new doctor. Could not be better satisfied with this choice!
Aug 26, 2021
I always have a very good visit. They are efficient and friendly. The prices for eyewear can’t be beat.
Aug 20, 2021
I was in and out in a very timely manner. The staff seemed genuinely concerned that my visit went as smoothly as possible
Aug 20, 2021
Great place, super nice staff, very clean and well-appointed office. Dr. Jameson was very thorough, possibly more thorough than any other optometrist I've ever been to. Highly recommended!
Aug 20, 2021
First visit was very efficient and staff was very friendly and professional. Great customer experience.
Aug 19, 2021
Exceptional quality and service. Very comfortable setting and genuinely friendly. Highly recommend Town Center Vision.
Aug 14, 2021
Great service! We have been going there for about three years. Staff is very pleasant, helpful and willing to answer any questions.
Aug 6, 2021
Great exam and folks are friendly
Aug 6, 2021
Had to wait patiently for 15 minutes after appointment time, 20 minutes total before being seen. Dr Jameson was very kind in giving me the updated eye pressure results for all 5 visits. I Thank 😊 GOD that both of my eyes pressure were back 🙏 in normal range this time! GOD BLESS !!!
Aug 5, 2021
Dr. Freshwater and his eye exam staff were absolutely great!! I would give them a 10. Your sales women, not so much. The young lady that waited on me did not introduce herself and did not engage with me other than to sell me upgrades. Did not provide a receipt either and I forgot to ask for one. If I need glasses, again, I will take my prescription with me and get my glasses elsewhere.
Aug 5, 2021
always feel comfortable and at ease when there. no better eye doctors around. These guys are awesome.
Aug 5, 2021
Care and service was outstanding!
Aug 5, 2021
Great office and staff. My first visit and I was very pleased.
Aug 3, 2021
Very thorough and professional
Aug 2, 2021
Friendly attentive staff and best dctors
Jul 30, 2021
Town Center works to get you in quickly, answers questions and makes the whole office visit pleasant. Dr. Jameson is thorough and responsive to questions and concerns. He has given me the most accurate eyeglass prescriptions I have ever had.
Jul 29, 2021
Dr Freshwater and all his staff are fantastic; professional and friendly.
Jul 27, 2021
Always a great staff providing great service! Very efficient and thorough in the exams.
Jul 25, 2021
Dr Freshwater is the best. Takes his time and you don’t feel rushed. Emmeline is also great.
Jul 22, 2021
Town Center Vision is a wonderful office with caring staff and skilled and competent optometrists. Highly recommended!
Jul 19, 2021
Professional, kind and efficient.
Jul 16, 2021
I love Town Center Vision. Everyone is so friendly, knowledgeable, and helpful.
Jul 16, 2021
Every staff member is so courteous and welcoming.
Jul 13, 2021
Everyone at TCV are very friendly and professional. Highly recommend this office for your vision care and the selection of glasses is very good as well. I always find exactly what I need and Monica is very helpful in telling me what looks best for my features and what does not work.
Jul 9, 2021
I sincerely appreciate the opportunity to see Dr Jameson last week with my eye infection. Especially so quickly when i was having the infection. My daughter recommended Dr Freshwater, whom i have seen on several occasions. Thank you very much and i definitely will recommend both Drs. Thank you .REM
Jul 3, 2021
Always friendly, efficient, and professional.
Jul 2, 2021
Town Center Vision is Excellent. Calling for appointments is prompt and same day on a need to see issue. The staff is helpful, friendly and professional. The Doctor takes time to give full explanations and answers questions thoroughly. I recommend town Center Vision to anyone seeking eye care.
Jul 1, 2021
The entire staff so nice and professional.
Jun 28, 2021
Thank you Dr. Jameson and staff for working me in last Friday for a follow-up.
Jun 28, 2021
I have been visiting Town Center Vision for over 10 years and have always had a pleasant experience. I now drive for 30 minutes to make my appointments. Both doctors are outstanding and as such it does not matter which one you get, you always get great service. The staff is very courteous, professional and very helpful.
Jun 24, 2021
Outstanding service in every aspect!!!
Jun 23, 2021
Very knowledgeable and caring.
Jun 22, 2021
Always friendly and professional. Be going for years and wouldn't go anywhere else.
Jun 22, 2021
I’m so thankful for Town Vision Center and the staff. The doctors are knowledgeable and professional and they have helped me with various issues over the past few years. Both Dr. Freshwater and Dr. Jamison have listened to my health history and concerns and have taken time to explain things in a way that a “non-medical” person can understand. And also, I have never waited more than just a few minutes for my appointment.
Jun 18, 2021
Everyone from front desk, assistants and Dr's. are friendly, knowledgeable and efficient. I was having a problem with my eyes and they fit me right in , on-time, no waiting. I adore this practice.
Jun 15, 2021
Town Center Vision staff are very professional and Dr Jameson very clearly explained the condition of my eyes after my cataract surgery. I like the fact that they honor appointment times and there is no waiting. Overall very pleased with the visit.
Jun 15, 2021
Dr. Freshwater is very personable and not just
Jun 10, 2021
Everyone at Town Center Vision was great from the time you walked in the door till you left. They were very helpful and knowledgeable.
Jun 7, 2021
I was quickly worked in for a appointment. All the staff was very nice.
Jun 7, 2021
I have been using your services for many years now. I find your office gives very professional services and I would always recommend to anyone needing eye or optical services.
Jun 6, 2021
The staff is friendly, welcoming, knowledgeable and professional. They are awesome!
Jun 4, 2021
The staff was friendly and attentive. I am not a big fan on doctor appointments, however the Doctor really was friendly and answered all of my questions. He didn't make me feel rushed and did an excellent job on my exam.
Jun 4, 2021
Great service and comfortable environment.
Jun 4, 2021
Love Dr. Jameson as well as the rest of the staff at Town Center Vision. All are very personable and truly interested in taking care of you. Highly recommend.
Jun 3, 2021
I have been going to Town Center Vision for 20 years now. I have also referred family and friends. I trust their opinions and I know that my vision is important to them. Everybody in the office is very friendly and helpful.
Jun 3, 2021
Efficient exam and good selection of frames
Jun 1, 2021
Wonderful friendly staff. Need more options for frames just suggestion
May 31, 2021
Excellent service and care
May 31, 2021
The team at Town Center Vision is a great group of people. Dr. Jameson is very thorough with my exams and has found concerns and followed through with further treatments. He and his staff are professional yet friendly. I would highly recommend them to anyone needing vision care. Judy Lowe, Clemmons NC
May 28, 2021
Staff is very pleasant and helpful. I come in once a year, so I do see new faces each time. The exam is quick and efficient. Dr Jameson is pleasant and if I have questions he answers them professionally. I am developing cataracts now, so I do want to know about it. Dr. Jameson provided a printout. I do not normally purchase new frames here as they are more expensive vs Costco. I did buy a pair of Maui Jim sunglasses last year and I love them ! Would definitely refer Town Center Vision
May 28, 2021
At every visit the staff is very friendly.
May 16, 2021
The service and professionalism is outstanding from the front desk to the doctors chair!!
May 14, 2021
Doctor and staff were great. Good selection of glasses at a fair price.
May 7, 2021
This was my first visit, and I was thrilled with how quick and efficient the process was, from new patient paperwork to the exam. Everyone was pleasant, and Dr. Freshwater is so nice and kind. I've found my new eye doctor!
May 7, 2021
We LOVE Dr. Jameson !! He has always been wonderful to our Family. He listens and explains everything he is doing . He always makes us feel so comfortable . We trust him 100% !!
May 5, 2021
Docs and staff at TVC are always courteous, friendly, knowledgeable and professional. Glad I chose them through my VSP insurance plan.
May 4, 2021
Everyone was pleasant, cordial and professional. Our family Definitely will continue getting annual eye exams at Town Center Vision.
Apr 28, 2021
Excellent service! Very friendly staff and doctor
Apr 23, 2021
Friendly Staff...all very helpful.
Apr 22, 2021
Have been going here for years and have ALWAYS found SUPER EXPERIENCE in every way....very professional, very caring, beautiful offices and waiting area always clean, super welcoming and helpful staff and Dr. Jameson IS THE BEST!
Apr 20, 2021
Great visit, friendly staff.
Apr 18, 2021
Everyone is very welcoming. I felt that the level of professionalism was great by all staff but still maintained an inviting atmosphere
Apr 16, 2021
Always a pleasant experience
Apr 14, 2021
Dr. Freshwater, Monica, and Rhonda were awesome on my visit.
Apr 11, 2021
Very professional group. Very nice and courteous staff and doctors.
Apr 9, 2021
Very professional and helpful.
Apr 9, 2021
Dr Jameson is very nice, caring & patient. I dont know the name of person who assisted me w glasses but she was very knowledgeable & patient
Apr 9, 2021
Dr. Freshwater did the eye examination and Monica completed all the details necessary to order bifocal glasses destined to be used by me in Gas Metal Arc Welding. The examination by Dr. Freshwater was detailed and thorough as always, with ample opportunities for me to explain the environment in which these glasses will be used and for me to ask questions related to using glasses while wearing a welding helmet. Monica professionally dealt with the details of ordering lenses and frames to meet the challenges of welding while assuring that the glasses would fit properly. I appreciate that masks were required, that hand sanitizer was available, and that distancing was maintained whenever possible. It is always a pleasant experience to have our eye care needs satisfied by Town Center Vision!
Mar 28, 2021
Great service, very friendly staff. Thank you Dr. Freshwater
Mar 24, 2021
Dr Freshwater is very patient and friendly.
Mar 24, 2021
Dr. Freshwater and his staff were very easy to talk and with and thorough. I appreciate the fact that my care started upon arrival in a timely manner. I'm looking at having my wife and daughter move their eye care to the Town Center Vision office. Great overall experience.
Mar 24, 2021
Everyone in the office is wonderful. They couldn't be any nicer. Dr. Jameson is very thorough. So glad I was referred by a friend to Town Center Vision.
Mar 18, 2021
Very efficient and friendly.
Mar 18, 2021
My experience with this office has been very good. Dr. Jameson has been very good to work with and Monica in the optical area has been great to work with in understanding the type of lenses that I need for my situation. Making appointments has been great also.
Mar 17, 2021
The best! Doctors and staff are the best!
Mar 16, 2021
Dr Jameson is thorough, clear and sensible . I would recommend him.
Mar 12, 2021
Dr. Freshwater graciously allowed me to be seen (worked in) at 4 pm yesterday. He is always pleasant and willing to explain everything. Thank you, Dr. Freshwater!
Mar 9, 2021
Very professional people and friendly.
Mar 9, 2021
All the staff is pleasant, courteous and professional. I received a comprehensive eye exam and have great confidence in the Doctors and their assistants.
Mar 5, 2021
Doctor and staff friendly.
Feb 26, 2021
I have been with this practice for 30 years. I know them to be extremely thorough and patient with their exams. Any time I have had a concern, they have found a time to see me that day.
Feb 26, 2021
Everyone was friendly and the exam was thorough. Dr. Jameson explained things well so I could understand.
Feb 25, 2021
I have been going here for years, and now my entire family goes as well. The staff is the best!!!! They listen to your needs and are always able to work with you.
Feb 25, 2021
Always quick and easy to receive help, information, and treatment.
Feb 18, 2021
Great experience as always
Feb 16, 2021
All the staff were friendly and professional. Dr Jameson was great to work with. I was seen within minutes of checking in which was impressive.
Feb 16, 2021
Dr. Freshwater and the staff were extremely knowledgeable and friendly. Thank you.
Feb 16, 2021
Very friendly office staff & Dr's !
Feb 13, 2021
The staff has always been kind and professional. Dr. Jameson is excellent. He takes his time during my appointments. He explains everything after my exams. I really am glad to be a patient there.
Feb 12, 2021
Very friendly and professional in their work.
Feb 9, 2021
My appointment went very well and everyone is pleasant.
Feb 9, 2021
Excellent The staff and Dr Freshwater are always friendly and professional
Feb 8, 2021
A very enjoyable experience. Dr. Freshwater and staff are extremely courteous and helpful. They take the time to explain each step of the procedures. I feel very confident in the care they provide.
Feb 8, 2021
Always pleasant experience. Clean, friendly and inviting atmosphere.
Feb 4, 2021
Quick service and very friendly staff
Feb 3, 2021
Everyone at Vision Center was great- very friendly and helpful. I feel I had a very thorough eye exam and found the glasses I liked as well. I would recommend them to anyone needing an exam and glasses.
Jan 26, 2021
Always kind and so professional.
Jan 25, 2021
I had a vision problem and was seen promptly and diagnosed by skilled dr. Who referred me to a retina specialist for treatment.
Jan 23, 2021
Great personable staff. Very clean. In and out with great service!
Jan 22, 2021
I appreciate the good care that I got. The sample of eye drops that I got were to expire in 10 days which was OK because I only needed to use them for 7 days, but it was impossible for me to get the bottle opened. When I picked up my prescription it was $357.69, yes $357.69. Fortunately I had insurance and it cost me $54.47. But with out insurance I would not be able to get them. Even with insurance it was a lot. A warning would have been appreciated.
Jan 22, 2021
Everyone was wonderful and very nice there.
Jan 21, 2021
They administer the most thorough eye exams I have had. Very professional and follow Covid protocols.
Jan 21, 2021
Everyone is pleasant and professional. No long wait times.
Jan 21, 2021
It's so nice to go to an appointment and get in on time. It seems to happen each time we have been there. Everyone has always been very friendly and if we have questions the time is taken to answer them.
Jan 21, 2021
This office team is Great!!
Jan 21, 2021
Appointment was on time,hardly any wait time,Dr.Jameson listen to my concerns,my new eye prescription is excellent.Thanks to everyone in the office
Jan 21, 2021
I've been a patient for over 10 years. Great practice!
Jan 21, 2021
Love this business! Caring staff. Thorough. Dr. Jameson is awesome.
Jan 21, 2021
I received outstanding care and would recommend this office to anyone seeking vision care.
Jan 12, 2021
Always treated very nicely. All staff are helpful and friendly. Feel comfortable at my appt.
Jan 7, 2021
Service was great. Monica is a professional at her job. Made it simple.
Dec 31, 2020
From the front desk, to taking the eye tests, to seeing the Dt, everyone was efficient and pleasant. They handled my insurance with ease and the appt was fast. I appreciate the courtesy.
Dec 30, 2020
Dr. Jameson is very professional & knowledgeable while taking time with his patients.
Dec 29, 2020
The nicest, most helpful, caring, and affordable place to go for eye exams, glasses, and contacts.
Dec 21, 2020
Just a Nice visit with the personnel being so professional and having great personality.
Dec 21, 2020
I was seen promptly at my appointment time. The staff was courteous and efficient. I felt my eye exam was thorough and complete.
Dec 19, 2020
Doctors were great, however only one of the three front staff were friendly. I regret sending three family members who stated the same complaint. The older lady in the front was wonderful, but the younger staff was not and seemed annoyed when you asked a question.
Dec 17, 2020
Great optometrists. Always very thorough and informative. Been going here for a number of years and always satisfied. Thanks for everything.
Dec 16, 2020
Always friendly. Quick. And the doctor that sees me, I feel like he really cares. I've had issues before and he's fit me in last minute to make sure we got the situation corrected.
Dec 14, 2020
Covid prevention measures were disappointing. No one checks temperature. Woman who took me into the exam room was digging through trash with her bare hands trying to locate the occluder to cover eyes. Doctor uses hand sanitizer but then touches computer mouse, keyboard, his headset, seat adjustment on chair and then places his hand on my eyelids. A customer was sitting with no mask on purchasing new glasses. They have a sign on door advising public that they are closing early the next day for a holiday party when the governor has announced restrictions on gatherings.
Dec 11, 2020
Town Center does a great job working with you to fit your style and budget. Staff was very friendly.
Dec 10, 2020
I have been a patient with Dr. Freshwater for many years and from day one I have received great service. The staff even though it has changed a couple of times has always mirrored his leadership. You are greeted with a smile coming in and going out. With many services after you have been with the same place for a while -- you just become another patient, but I have never felt that way with this office. Great customer service is at the top of my list when spending my money. I will drive an extra ten miles (as I do to get to Town Center Vision) for the service. It was more convenient when they was located at Mall, but great service is hard to find so I absolutely followed him to Clemmons. Thank you for the great customer service.
Dec 9, 2020
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Friendly, cheerful, efficient staff, and wonderful doctors.
Dec 3, 2020
Dr. Freshwater and staff excel in their field of expertise. They are caring, friendly and supportive while remaing professional. I highly recommend them.
Dec 1, 2020
Staff was extremely friendly and helpful. Made my first visit feel like I have been going there for years. Definitely pleased with this office.
Nov 25, 2020
Dr. Freshwater and his staff are wonderful. I am grateful for their competence, courtesy, and professionalism.
Nov 25, 2020
Everyone was exceptionally friendly and helpful. The doctor performed the most comprehensive exam I've ever experienced.
Nov 22, 2020
My son and I have been seeing the doctors at Town Center Vision since he was a child. Now he's 30yo and we are still see the terrific doctors and staff.
Nov 20, 2020
always polite and ready for my arrival.
Nov 15, 2020
Great staff, excellent customer service and quality eyewear at reasonable prices!
Nov 12, 2020
Friendly, professional and prompt
Nov 4, 2020
EVERYONE HAS ALWAYS BEEN PROFESSIONAL AND FRIENDLY
Nov 4, 2020
Honestly, the staff from the time you walk in are super nice and helpful. I never dread my eye appointment which is refreshing.
Nov 4, 2020
My eye exam was very through. I was and am well pleased.I will highly recommend Dr. Freshwater. The staff was very nice
Nov 4, 2020
First time at this eye doctor. The experience was great everyone was super friendly and knowledgeable
Oct 29, 2020
It is always a pleasure to have eye exam. The doctor and staff are very friendly and helpful.
Oct 28, 2020
They fit me in on short notice and worked with me until we found what fit
Oct 27, 2020
My visits to date have been very well. Ease of making an appointment has been easy. The wait time is not very long when I arrive and check-in is usually very quick. Dr. Tim has listened to my issues and has always addressed them as needed. The optical side has always been good to work with.
Oct 26, 2020
Great place and wonderful services!
Oct 26, 2020
You all are great! No need to change anything.
Oct 26, 2020
It was a pleasure seeing the Vision Center as first time patient. Everybody had a very professional attitude to my eye exam and trying to helping me to choose the best lenses and frames for my need. I definitely want to bring my wife to see Dr Clearwater as well. Good job to the whole team that interact with me it was a pleasure to have to meet you!
Oct 23, 2020
My eye exam was quick, thorough and efficient. The staff was very knowledgeable and professional.
Oct 19, 2020
Everyone is always friendly and caring! I have been seeing Dr. Jameson for years and he is very attentive and listens. The staff is superb!
Oct 19, 2020
GREAT SERVICE VERY KIND AND HELPED US ALOT
Oct 16, 2020
Love my eye doctor he cares a lot about my eyes and caring forthem
Oct 16, 2020
Great people to deal with.
Oct 15, 2020
The doctor and staff are very good and respectful to their patients. Dr. Freshwater is very nice and knowledgeable with eye care and evaluation.
Oct 14, 2020
Professional and friendly, giving excellent eye care. Dr. Jamison always listens and answers all my questions.
Oct 14, 2020
I received a very comprehensive examine.
Oct 9, 2020
Dr. Freshwater is fantastic to deal with. He is very caring and considerate. My wife informed him that he was not going to be able to retire any time soon.
Oct 9, 2020
Very friendly staff. Efficient, accomodating, little wait time. Dr. Jamison is diligent in accomplishing the best fit & sight with contacts for me since being unable to wear them due to astigmatism & bifocals. I am very pleased.
Sep 30, 2020
Town Center Vision was one of the most pleasant and thorough experiences I have had being fitted for new contacts. Evidently because I wear gas permeable lens, that is considered a specialty lens. Dr. Jameson was excellent. He answered all my questions and I never felt rushed. My new contacts are wonderful and I can heckin' see - no small task with my prescription. I also suffered a scratch on my eye and Dr. Jameson made sure it was healed before he let me wear my lenses which required a few follow-up appts. He also recommended the solution to my dry eyes and right product to use with a sample and coupons. The staff is very is very good as well and I found them to be helpful. There is parking and little wait time. Also the fees were comparable which surprised me...I thought it would be more expensive than it was. I will definitely use them again for any new lenses.
Sep 27, 2020
Thank you for seeing me so quickly. Appreciate very much the measures taken for safety. Choosing eyeglasses was a pleasant experience.
Sep 24, 2020
The office and physicians are great. My husband, sister, daughter and mother all go there as well as myself. They will work you in if it is an emergency and are extremely through. They have picked up on things that an Ophthalmologist missed. .
Sep 22, 2020
Great staff and very efficient doctors
Sep 22, 2020
The Doctor was so patient with examining my eyes. I could not believe he spent so much time with me. A super Doctor.
Sep 16, 2020
It is good loved all the reminders and the staff and Dr's are really great
Sep 15, 2020
Staff and Doctors are very friendly and helpful
Sep 14, 2020
Everyone was really nice the facility Was clean and the COVID-19 protocols where in place I would recommend it to anyone
Sep 4, 2020
Everyone is very friendly and helpful.
Sep 3, 2020
My husband and I have been coming to Dr. Freshwater for 20+ years. He is an outstanding doctor of optometry. We value his knowledge and professionalism.
Sep 3, 2020
Love Town Center Vision They have a wonderful staff and Doctors. Also willing to help with anything.
Sep 1, 2020
I really like the Dr that saw me. He genuinely cared and answered all my questions.
Aug 27, 2020
I have been going here for years and am totally satisfied with their services. They are always pleasant and timely
Aug 26, 2020
Everyone was very nice & welcoming. The only problem I had was when I went to pick up my glasses. The focal point was off for the close up & they had to be remade. That was done quickly & all was good.
Aug 24, 2020
Very professional and trustworthy.
Aug 21, 2020
They really do a thorough eye exam and check everything out that needs checking.
Aug 20, 2020
Dr. Freshwater is wonderful and the office is efficient and pays attention to detail. Friendly people and respectful of patients time. Would highly recommend!
Aug 19, 2020
Reception was friendly and timely. The doctor is always friendly, professional and helpful. Choosing frames was simple, as I liked the ones I lost and was able to re-order the same frames.
Aug 13, 2020
They are clean, disinfecting continuously, on time, and concerned about my comfort. They were very helpful in finding frames. They are friendly and practical. A true enjoyment.
Aug 12, 2020
Very efficient and friendly people
Aug 12, 2020
Town Center Vision always makes me feel comfortable. I feel they are professional and competent. No doubts as to the exams and treatments.
Aug 11, 2020
I called your office for my husband, he was saying his vision in his right eye was blurry. Your office took him in the next day and he was referred to a retina specialist with the appointment booked by your office. No hassles, no confusion, just complete care. Thank you so much!
Aug 10, 2020
Love that I made appt online with Dr freshwater and was seen upon arrival promptly and professionally
Aug 10, 2020
everyone very efficient and professional.
Aug 5, 2020
This was my first visit to Town Center Vision and it was a great experience. Felt welcomed when I walked in and had no wait time to go back. The doctor was professional and friendly very helpful. The optician helping me with my glasses was very helpful and accommodating and helped me with my purchase and was cost conscience in working with me. I would highly recommend this practice.
Aug 5, 2020
The office staff is always very kind and accommodating. They take the time to answer my questions without making me feel that they don't have time. Dr. Jameson has been the best eye Dr. I've had over decades of wearing contacts. He makes every effort to give me my best vision! Town Center Vision is awesome!
Aug 5, 2020
Very thorough and staff is efficient. I have had a couple of slight emergencies over the years and Freshwater and Jameson always took time to help me. Best office around!
Aug 4, 2020
Excellent, thorough exam and explanation by Dr. Freshwater
Jul 31, 2020
I have been coming to Dr. Freshwater for years since he was in the Hanes Mall. I drive about 45 miles from my home to Clemmons now because Dr. Freshwater is such a kind, thorough professional! I know my eyes are in good hands! His staff is very helpful and courteous. I could not ask for better treatment and service! It's worth the drive!
Jul 30, 2020
I have consistently received excellent service and care
Jul 30, 2020
I received very quick, courteous service. The entire office & staff were organized appropriately for the Corona problem. I really appreciate the prompt service.
Jul 27, 2020
I enjoyed my visit everyone was very nice and helpful..
Jul 22, 2020
I drive across the county to come to Town Center Vision. I have an unusual prescription and other eye health issues. I don't trust my eyes to anyone else!
Jul 21, 2020
Great experience. Awesome people, they make you feel very welcome. The Dr. was awesome as well.
Jul 17, 2020
Very professional people. Friendly place. I always feel well taken care of.
Jul 17, 2020
Very friendly and knowledgeable staff and the physicians, too. Also, very willing to work within the confines of your insurance carrier.
Jul 13, 2020
Everything was done in a very professional way. From checkin to picking up prescription.
Jul 10, 2020
Dr. Freshwater was very kind and seemed concerned about my eye health. I was having a great deal of discomfort and they were able to fit me in the schedule very quickly.
Jun 29, 2020
Friendly and very helpful.
Jun 26, 2020
Very friendly practice. Everyone is exceptional in their individual duties. Easy to schedule appointments and order supplies.
Jun 26, 2020
Very friendly, clean, and everyone was wearing their masks.
Jun 25, 2020
Dr Freshwater and his staff are always friendly and accommodating. Great service.
Jun 25, 2020
The staff are always friendly and helpful, whether it’s an insurance question, or helping pick out glasses. Both doctors are knowledgeable, and also willing to answer any questions. I have been with this practice for many years now, and have no wish to go elsewhere. Rock on!
Jun 23, 2020
Always a pleasant experience. Cost of the eyewear is the same and everywhere else...they do give a hefty % off if you don't have insurance. I've always been pleased. Also...top of the technology!
Jun 23, 2020
every one was very nice and helpful thank you all
Jun 11, 2020
Excellent, fast and efficient service as always!! Great caring staff, even during this Covid 19 issue, very clean, caring and aware of current circumstances with well prepared precautions in place!
Jun 5, 2020
Everyone is very cordial and knowledgeable, i wouldn't think of going anywhere else.
Jun 5, 2020
Good group of Doctors, nurses and staff
Jun 5, 2020
Satisfactory and understanding of issues well explained
May 8, 2020
Dr. Jamison was both personable and professional.I don’t think I’ve ever had such a thorough exam.I was very pleased with my experience.
Mar 17, 2020
Town Center Vision and Dr. Freshwater are the best!
Mar 13, 2020
My Dad and I have been going to Town Center Vision for years. Everyone, from the time we walk through the door until we leave are extremely friendly and very knowledgeable.
Mar 13, 2020
Efficient, caring and competent which is everything one would want when choosing an eye doctor.
Mar 13, 2020
Great visit as always... very friendly staff
Mar 5, 2020
Dr Freshwater is very thorough as is his entire staff. Courteous and Professional. I highly recommend them.
Mar 4, 2020
Dr. Jameson does an excellent job. He is very knowledgeable and offers solutions. I am glad to be in his care.
Mar 4, 2020
Very nice office and easy parking. Excellent service at all points during the appointment and and never a rush while given explanations of procedures and about my eye health. It was a very enjoyable experience and reasonably priced, too.
Mar 3, 2020
I love dr. Jameson. He's so easy to talk to, so competent and so nice. I highly recommend him.
Mar 3, 2020
Always for professional and excellent service
Mar 2, 2020
I am truly blessed to have the staff and Dr. Freahwater for my vision care. Last year they momentarily stopped accepting my insurance and it was devastating. I had to go to another optometrist and it was the worst experience. Thank you, Town Center Vision for your impeccable service and care.
Feb 27, 2020
Best experience. Kind, professional and always on time.
Feb 21, 2020
Friendly and courteous and helpful
Feb 21, 2020
I didn't get any help with getting glasses guess I'll buy glasses online..the lady that checked me out was very rude..the doctor is always nice and helpful they just need better staff
Feb 19, 2020
Wonderful service! Five stars.
Feb 11, 2020
Professional friendly staff. The doctors are knowledgable and do not mind answering questions
Feb 10, 2020
This is a very well run practice. I never have to wait to see the doctors. The facilities are spotless. All the employees are friendly, yet professional. My eye exam is never rushed and my results are always explained to me. I highly recommend this practice!
Feb 7, 2020
I am 75 years old, have been wearing glasses since I was about 15. I have a relatively complex prescription and, as a result, have had to send new glasses back to the ophthalmic laboratory to alter, or correct the lens, on multiple occasions. In fact, it's rare that everyone gets everything right the first time. Therefore I am very careful when selecting an Optometrist. (For the record, I have learned through experience that things go smoother if I use Optometrists, rather than Ophthalmologists, for glasses prescriptions). Dr. Jameson is one of the two best Optometrists I have ever used. He and his staff recognized immediately the corrections necessary, took extra care by checking and double-checking that the prescription, and the new lens, were correct. I have had zero problems since switching to his practice. In addition, his opticians take extra care that my glasses fit properly before I leave. That is often not the case with other practices; they just hand me the new glasses and send me out the door. Therefore, I can and do recommend Dr. Jameson and Town Vision Center with no reservations whatsoever. They're good.
Feb 6, 2020
Very professional staff, caring. Very pleased Dr. Jameson was very thorough in his exam and took the time needed to ensure accuracy. The young lady that did the initial tests on my eyes (in prep for my appt with Dr. Jameson) was very personable and detailed.
Feb 5, 2020
Thank you, From the minute I walked in. Until I walked out. Very friendly and professional. After my exam. Dr. Freshwater, Patiently explained my exam results.
Jan 31, 2020
No waiting. Very professional staff, both primary and support. Questions answered clearly, samples offered while awaiting prescription purchases. An excellent experience, as always.
Jan 23, 2020
Everyone was very knowledgeable ! The price of the glasses were wonderful ! The eye tests were very thorough. They have new tests for glaucoma that helped me understand my concerns better. I needed a place to go as I just moved from Yadkin County to Clemmons. I have found that place here !
Jan 16, 2020
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Very thorough,attentive,and on time.visit went dmoothly,not a lot of wait time.i really liked the dr.
Jan 15, 2020
Love this place! Everyone is so nice and professional! Always clean and inviting. Lots of eye wear options to choose from.
Jan 14, 2020
Great service! Great confidence in the Dr! Very kind staff!
Jan 10, 2020
Knowledgeable staff. The dr was very thorough with the exam. Wide selection of eye ware.
Jan 9, 2020
Wait time is terrible and staff not overly friendly. One of the office technicians was so sick and had no business dealing with patients. My daughter is now sick as a result. The doctors are great but due the staff issues I will be finding a new place to go.
Jan 5, 2020
My appointment went very smoothly, I had no wait time and the examine was quick.
Jan 3, 2020
Always polite and prompt service. Dr. Freshwater is professional and I feel comfortable as his patient.
Dec 31, 2019
Issues were related to insurance coverage. Although appointment made and confirmed, Arrived only to learn insurance was not accepted. While I take ownership for not Checking this before appointment, I wish this was covered at Time appointment made as no annual appt or materials could be secured within calendar year.
Dec 31, 2019
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Best practice with friendly and helpful people.
Dec 24, 2019
Amazing staff. Dr. freshwater is very accurate and thorough.
Dec 23, 2019
DR Freshwater is exceptional. His staff are very professional, great personality and a joy to to be there..
Dec 19, 2019
Everyone was so Friendly and nice
Dec 18, 2019
1.Quality optometrist; 2. Direct and non-biased opi
Dec 18, 2019
Always very professional at a really top quality optical business with superb Eye Doctors. I have been under Dr. Jameson's EXCELLENT care for YEAR and YEARS from back when the office was in Hanes Mall and have continued to go to him once moved to Clemons.
Dec 17, 2019
Excellent service. Always a pleasant experience.
Dec 16, 2019
Fantastic service! It was simple to schedule. The Dr. was great and the price for my glasses was very competitive.
Dec 13, 2019
Very thorough and professional.
Dec 5, 2019
Friendly staff. They accommodated me despite being late due to traffic. Dr Jameson is excellent.
Dec 3, 2019
On time, clean & professional
Nov 27, 2019
The caring that is shown to their patients.
Nov 27, 2019
I feel very confident that my eye exams are done with quality and professionally, The 2 Doctors are the best, I wouldn't think of going anywhere else.
Nov 25, 2019
Awesome experience, compassionate care!
Nov 14, 2019
Dr. Freshwater and staff always nice and efficient.
Nov 11, 2019
They are the BEST in vision care, caring, friendly and effecient.
Nov 7, 2019
Dr Jameson was amazing, proficient and effective
Nov 5, 2019
Front check in representatives could be a little more friendly & more welcoming. I work in the medical field & I feel that is very important since they are the first person who greets you when you walk in.
Nov 5, 2019
Very thorough and professional exam. Helpful and friendly staff.
Nov 1, 2019
Very professional along with friendly and informative staff!!
Oct 31, 2019
I have always received great service from Town center Vision.
Oct 31, 2019
Wonderful experience. On time for my appointment so I didn’t have to wait. Very kind and professional.
Oct 21, 2019
Very friendly and efficient
Oct 20, 2019
Town Center Vision is a great place to go for eye care. Dr. Freshwater is always thorough and clear with explanations during the exam. The staff is always very helpful and makes sure the exam is not delayed.
Oct 15, 2019
Town Center Vision is a great place to go for eye care. Dr. Freshwater is always thorough and clear with explanations during the exam. The staff is always very helpful and makes sure the exam is not delayed.
Oct 15, 2019
Always professional and courtsey.
Oct 15, 2019
Staff is very helpful and attentive. I will continue getting my glasses and exams here.
Oct 11, 2019
Great team of professionals.
Oct 7, 2019
Dr Jameson is very knowledgeable & friendly. He takes his time & listens. Highly recommended.
Oct 2, 2019
I had requested and was willing to pay for the Retinal photography but it was not done. I didn't "push " the issue as I knew you closed at 5pm and I still need to get my order in for my glasses after my exam. Also, I recall in the past getting a check for glaucoma which I believe is when a puff of air is done in each eye. That was not done and perhaps that's not part of the exam. I have no idea.
Oct 1, 2019
I must say this is my first negative experience with your office. I found the entire front staff to be less than welcoming to me. Yet wasn’t the normal warm greeting that I have come to expect from your office.
Sep 30, 2019
I feel very comfortable going here and Dr. Jamison always explains everything thourghly. And he takes time with you and answers any questions you may have.
Sep 18, 2019
Awesome staff and Dr. Freshwater is great
Sep 17, 2019
Town Center Vision provides excellent, professional service with a caring attitude. The staff are friendly and efficient.
Sep 11, 2019
Usual good friendly service
Sep 10, 2019
I was able to get an appointment quickly when I had some concerns about my vision. The staff is friendly and professional.
Sep 10, 2019
Quick, professional, friendly, accommodating and, clean waiting area. Awesome help with glasses themselves. Highly recommend!
Sep 10, 2019
prompt and friendly at front desk. wait for doctor after drops put in eyes was too long - 45 minutes,
Sep 5, 2019
Staff is always nice. Doctor is great really listens to you and talks in easy to understand terms.
Aug 30, 2019
Dr. Freshwater was extremely helpful in completing my eye glasses and contact exam in a timely manner. After not wearing contacts for ahile, he helped me get them in and the staff assisted me in the best ways to do so. Definitely recommend. Friendly and efficient office. I will be going back for yearly eye exams!
Aug 29, 2019
The doctor I saw yesterday really helped me out on understanding why I’m having so many headaches. He was really helpful and educational.
Aug 29, 2019
Easy to get an appointment, prompt service, and courteous and professional staff and doctors.
Aug 28, 2019
The staff and doctors are pleasant, helpful, and professional. The waiting room is attractive and comfortable. The doctor took his time during the exam; I didn’t feel rushed.
Aug 28, 2019
Great service from the staff and Dr Freshwater is terrific.
Aug 27, 2019
Am a regular patient of Dr. Jameson. Yesterday's visit was to check my ocular pressure and how eye drops are affecting my eyes. As always, every aspect of the visit was TOPS all the way from walk-in to walk out. I AM SO GRATEFUL FOR YOUR SERVICES!
Aug 27, 2019
friendly office, great service
Aug 26, 2019
Very friendly, very thorough very prompt.
Aug 22, 2019
Friendly and professional service as always
Aug 22, 2019
Flat out, I just feel comfortable and trust the care that I get.
Aug 20, 2019
Personnel and doctor are courteous and professional and thorough
Aug 16, 2019
A fantastic visit with Dr. Freshwater and his staff! They made us feel very welcome, answered our questions, and explained all the procedures thoroughly so that our 10-year old felt comfortable with everything.
Aug 15, 2019
On Time! Not overbooked. Courteous. What you want in local business. Employees understand insurance and work seamlessly with it - no surprises!
Aug 7, 2019
They are courteous and efficient.
Aug 6, 2019
Staff was very professional and courteous. Easy to make an appointment. Doctor explained everything and took his time with me.
Aug 6, 2019
Staff out front are very friendly and helpful and the Doctors are professional and on time.
Jul 31, 2019
Thorough exam with Dr. Freshwater. Shared results in a professional and understandable manner. A pleasant experience.
Jul 26, 2019
The physicians are great but I have to see that the friendliness of the office staff is less than desirable.
Jul 25, 2019
I always find the staff to be very friendly and welcoming. Dr. Jameson is very thorough and professional in his approach, and I feel that my vision is well cared for.
Jul 24, 2019
Dr. Freshwater and the entire crew at Town Center Vision are professional, extremely knowledgeable and friendly. My husband and I have gone to Dr. Freshwater for years. He has always taken very good care of our vision and eye issues. Thank you!!
Jul 23, 2019
Happy with visit. Would recommend to others!
Jul 15, 2019
Every one was nice and helpful I always like to see Dr Freshwater
Jul 15, 2019
Appointment was prompt with no wait and service was timely and efficient
Jul 12, 2019
I am always treated courteously by the staff at this practice. They take time to answer my questions and listen to my concerns, no matter how trivial.
Jul 10, 2019
Very little wait. Courteous, professional staff.
Jul 9, 2019
Great place friendly service and I enjoy going there
Jun 29, 2019
Dr Jameson is a great provider. He is very gentle, responsive to all my needs and works hard to take care of my medical issues. he allows me to participate in my care. he is a 5 star provider.
Jun 27, 2019
Great medical care and I have a challenging situation. Friendly and helpful staff understands how to maximize insurance benefits so you get the best pair of glasses and contacts for the least amount of money.
Jun 24, 2019
Friendly and knowledgeable
Jun 24, 2019
I was very pleased with my visit to Dr. Freshwater as always and will return next year. He and Dr. Jamison are excellent!
Jun 21, 2019
Excellent and Professional Service: This was my first visit to Towncenter Vision and I cannot find words that explain how thankful I am that I did. I saw Dr. Jameson, who is a true professional. His exam was very thorough and enlightening. He discovered that I had retinal hemorrhaging in both eyes. He was very concerned and said I needed to get blood work to check for diabetes or HBP. I had the blood work done and found that my blood pressure was 203/100+. I had high levels of protein in my urine and low potassium and my oxygen levels were very low. I was hospitalized immediately and after a few days, they were able to get my levels somewhat normal and let me go home. I truly feel that Dr Jameson played a huge part in discovering why I had the blood in my eyes and may have saved my life or prevented a stroke. Dr. Timothy Jameson has my heartfelt gratitude and respect forever. Judy Lowe Clemmons NC
Jun 19, 2019
I am very pleased with my exam.
Jun 13, 2019
I have had positive experiences with the entire staff at Town Center Vision regarding courtesy, promptness, professionalism and thorough exams and compassionate attitude with Dr. Jameson.
Jun 11, 2019
Friendly staff, quick service
May 22, 2019
The young lady who gave me directions, checked me in and out and the doctor were perfect, kind and really sweet... the young lady who did my exam not so much... when I could not get the first 2 right (3d test), she snatched the thing out and said I wouldn't get the rest of them if I couldn't see the first two. I thought wow. Don't think I would be back.
May 22, 2019
Everyone at Town Center Vision is extremely friendly and professional. They work very hard to make sure you are satisfied and comfortable with your contact lenses or glasses.
May 15, 2019
My wife and I are very happy with Dr. Jameson and everyone at the Center. The office is very helpful and seems to go the extra mile in helping in any way they can. Dr. Jameson is very thorough and thoughtful in his examinations.
May 10, 2019
Outstanding customer care from the introduction through the completion of the purchase of the glasses.
May 9, 2019
Excellent staff, affordable and very caring doctor. Highly recommend.
May 2, 2019
Very good service and office team doing excellent work
Apr 29, 2019
Friendly, got in and out which great being on a busy schedule
Apr 26, 2019
It was a very good visit. They are very pleasant and efficient
Apr 24, 2019
Very friendly and helpful staff!
Apr 24, 2019
Great experience!! I really have been please with my experience with this new Optometrist. The staff has been very helpful and attentive to my needs. Thanks much
Apr 23, 2019
Great friendly place and always up on the latest technology.
Apr 13, 2019
There were some issues with the diagnostic equipment. The staff did not appear knowledge on their responsibilities.
Apr 11, 2019
Liked the provider seen but very dissatisfied with my experience ordering glasses with your office.
Apr 10, 2019
Reminders online and as texts are helpful and easy to work with.
Apr 3, 2019
Please say a special thank you to the 2 ladies that stayed until 6 PM to help myself and my husband find the perfect glasses for our faces. They were so kind and professional about staying over and did not complain one bit.
Apr 3, 2019
It is such a pleasure to be greeted by a friendly staff and more importantly not having to wait an eternity to be seen by the Doctor. Have always had any questions answered by Dr. Freshwater completely and have never had the feeling of having been rushed through.
Mar 29, 2019
Drs. Freshwater & Jameson are very knowledgeable, professional and pleasant.
Mar 28, 2019
Excellent and friendly service
Mar 19, 2019
Town Center Vision provides A+ services. The appointments are confirmed and reconfirmed by email. There is never a wait more than 5 mins before starting the vision exam. There is an eyeglass provider on site so you can take care of all your vision needs in one visit.
Mar 18, 2019
Town Center Vision is a cut above. Both doctors are excellent and have helped me for years. My retina specialist has a high regard for Drs. Freshwater and Jameson, too. There is little or no waiting to be seen and the care is always kind, helpful, professional, and never rushed. I have received care from both doctors and recommend them highly.
Mar 15, 2019
Excellent service. I was very pleased with my appointment.
Mar 14, 2019
Very friendly & knowlegable
Mar 13, 2019
Wonderful patient care to the highest degree! This group never disappoints.
Mar 7, 2019
All of the staff was exceptional except the lady who did my first testing...puff test etc.. she was 15 mins late to work and while I had an 8am appt after working 3rd shift , this was a problem for me. I overheard her apologizing to other staff and saying traffic was bad, I will be hesitant to make future appts for 8am.
Mar 7, 2019
quick, capable, professional
Mar 7, 2019
Couldn’t be happier with their service
Mar 6, 2019
Fast and friendly service.
Mar 5, 2019
Friendly service by all of the staff. The rooms and equipment are clean and tidy.
Mar 4, 2019
I love Dr. Jameson. He's very thorough and quite funny. The office staff is very pleasant and good to work with. My husband has been a long time patient and suggested to me. I would highly recommend Towne Center to all of my friends.
Feb 28, 2019
Dr Freshwater is fantastic. Great staff as well.
Feb 27, 2019
My doctor seems confident and very nice explaining everything.
Feb 23, 2019
Great service and friendly staff. Doctors are thorough and explain procedures well
Feb 20, 2019
The doctors and glasses fitters are excellent here. I love Dr Jameson. He’s very caring and polite.
Feb 15, 2019
very friendly,professsional,Made comfortable
Jan 30, 2019
Very friendly. Very professional.
Jan 30, 2019
STAFF ARE FRIENDLY AND ACCOMODATING
Jan 27, 2019
I have been a patient at Towncenter Vision for at least 10 years. The staff is always friendly and available. They are knowledgeable of the insurance coverage I have and recommend the best option
Jan 24, 2019
Great customer service. Called with a problem worked me in the next morning. Staff very nice. Always clean.
Jan 18, 2019
The environment is clean, however It wasn’t very welcoming. The receptionist was talking about the customer before she made it inside of the building. When I sat down, they would whisper and then one receptionist looked at me. It didn’t make me feel comfortable at all. The doctor didn’t smile or converse with me, just got me in and out. I felt very uncomfortable and will probably not return.
Jan 16, 2019
Very pleasant experience
Jan 15, 2019
Extremely friendly and welcoming staff. The office and exam rooms were super clean and organized. The Dr was prompt in seeing me. I looked at glasses after my appointment and they were very patient and helpful.
Jan 15, 2019
Have never had the feeling of being rushed during my examination. Recently had cataract surgery and went in for the follow-up check. Had all my questions answered - and best of all had them answered in a very understandable way. Very satisfied with everything!
Jan 14, 2019
Everyone was very helpful
Jan 11, 2019
Always a good experience. Staff is efficient, knowledgeable and patient focused.
Jan 9, 2019
Seamlessly excellent experience. Highly recommend.
Jan 7, 2019
I appreciate the professionalism they showed me and kindness
Dec 28, 2018
The wait time was rediculous. Ended up being there almost 4 hours and then was told they couldn't even order my glasses. Didn't even apologize for any of it.
Dec 28, 2018
Even though I have moved to another town, I still use Town Center Vision for my annual vision exam and glasses. Dr. Jameson is very thorough and answers all my questions.
Dec 24, 2018
Excellent experience. The doctors and staff took the time to listen to my concerns and get me the correct glasses for my vision problems. I spent more than 2 hours in the office and only about 5 minutes of that was waiting. Not many doctors take time like that anymore.
Dec 24, 2018
I like this eye doctor very much !! Always happy !!! A++ Would recommend and have to many
Dec 17, 2018
It was very busy upon arrival, but it was handled very well. They did an exclent job of taking care of all the customers.
Dec 17, 2018
The place you want to be for your eye care. The Doctors and the staff are always great.
Dec 17, 2018
We have very good experience visiting the office, the staffs and doctor are very nice and professional , will recommend to others.
Dec 13, 2018
I had what I thought might be an ophthalmic emergency. My husband called and I was seen immediately. Although it turned out to be a non-urgent condition, the rapid and professional response of the entire staff left be knowing I could trust my eye care to them.
Dec 7, 2018
Everyone was very helpful except for the girl working the glasses counter. She was helpful when quoting me prices, but was no help at all with helping me pick anything out. I expected someone to help me pick out glasses and help me decide what looks good and what doesn’t. A little disappointed with that.
Dec 4, 2018
Friendly competent staff and doctors. I feel very comfortable with doctors and techs and office staff.
Dec 1, 2018
The doctor and staff were professional, cordial, and helpful, and the office is clean, comfortable, and aesthetically pleasing. My exam with Dr. Freshwater was great; went very smoothly and efficiently. In addition, Dr. Freshwater listened to and addressed my concerns for my continued vision health, and the segment beforehand with assistant Rhonda was excellent as well. My only comment for opportunity for improvement for the office would be in the way of traffic flow and making sure patients know what to do next (after their eye exam). While I was given feedback from the staff on frame selection, no one was actually designated to assist me with that, that I was aware of, so it was a little awkward until I ran out of time and had to leave. Maybe this is a good thing in that they don't want patients to feel pressured to buy frames there. So, I will stand by my 5-star rating. All the staff were very nice, and overall it was a much more positive experience than I have had in the past at a different vision center.
Nov 21, 2018
Always have a great professional visit with Dr Freshwater
Nov 21, 2018
I love the personnel as they are so friendly, efficient and wait time is minimal before you are seen. Dr. Freshwater addresses your questions with explanations that are easily understood. Have recommended this service others. They came in as an emergency patient and was impressed with the visit !
Nov 20, 2018
I am very happy with my care at Town Vision center. My most recent eye wear was the best fit I have veer had. Dr Jameson is a wonderful clinician.
Nov 18, 2018
Front office staff were professional and courteous, helpful. Exam was thorough, clinical staff were efficient, and there was no delay in the process. Optician exam was through and explanations were provided.
Nov 15, 2018
Always excellent eye care, very professional and knowledgeable.
Nov 13, 2018
Everyone was very friendly from beginning to end
Nov 12, 2018