Reviews

I had a great experience at this place. My appointment started promptly, staff and doctor were friendly and professional. I was happy to find a good eye doctor nearby.

Feb 22, 2022

I was a new patient and the staff was very professional, patient, and knowledgeable. Dr. Burn's took the time to explain every step of tje examination and his assistant made sure I was comfortable with the treatment I need to follow.

Feb 17, 2022

Excellent care and customer service never disappointed. Love the technology that is used to complete examinations

Feb 11, 2022

As usual every thing was great.

Feb 3, 2022

The staff is very professional.

Feb 3, 2022

Dr.Burns and his staff ALWAYS provide courteous and detailed service. The office staff is pleasant, the office is clean and inviting. I always leave my appointments with a rose and satisfied with the service provided:) Now with covid, rose distribution is suspended but it was a nice touch!

Jan 31, 2022

Dr. Burns, Ms. Betty, Jeraldo (sorry for the misspelling), Dr. Myles, and the all the other staff who names I cannot remember truly understands customer service, quality of care, and health care benefits. They treat you like family!! Their interns/residents listen, TOO!!

Jan 26, 2022

I had another outstanding experience with Dr Burns and his very competent and professional staff. Dr Burns explains thoroughly the eye examination and answers all of my questions. He makes suggestions if needed and asked if I’m comfortable with the suggestions! I’ve been a patient of Dr Burns for a number of years and continue to be satisfied each time I go for my yearly eye exams!

Jan 17, 2022

They whole team us outstanding

Dec 28, 2021

Dr Burns has been my only eye doc for over 20 years. I moved from his office neighborhood 18 years ago and still drive an hour+ to see him for my annual checkup. He is thorough, has the latest testing equipment, and has a great "bedside manner" with humor, showing test results with clear explanations, and diagnoses for future issues to watch for. I trust him very much. His office staff is high on customer service, also. I highly recommend Dr Burns.

Dec 24, 2021

Always a great experience, they are very friendly especially when dealing with children. My 6 year old daughter had a great time and they have the best designer frames.

Dec 23, 2021

The doctor walked in the room and did not even introduce himself, that is just plain rude. No bedside manners. Oh and he left out the room still not introducing himself. On the bright side, the rest of the staff makes up for where he (Dr. Burns) lacks. That is unacceptable and unprofessional. Erica and the front desk are very kinds and welcoming to the office.

Dec 9, 2021

A great place for eye care, contacts, and glasses. Product lines are very current researched and prescribed with accuracy and care.

Dec 8, 2021

Short wait times. Pleasant, polite, and friendly staff. Perfect for my routine checkup.

Dec 7, 2021

From the time you check in at the front desk until you leave, everyone is knowledgeable and very professional. The level of care is excellent.

Dec 1, 2021

Great place. Great Dr.and staff!!

Dec 1, 2021

Been going to Dr. Burns and his optometrist, Barry, for many years. Thought I'd save some money one year by just getting my prescription and then getting my glasses made elsewhere...never again! This team is very knowledgeable and worth the money. I don't want to play games when it comes to my eyes!

Nov 28, 2021

Great doctors! Awesome receptionist. There were able to treat me within short notice

Nov 24, 2021

It's been 4+ yrs. since my last visit, but it was a great experience seeing Betty, Donald, Barry & catching up with Dr. Burns. Burns is definitely my 1 stop eye shop 4Life...

Nov 20, 2021

Great service and office staff working the scheduling was outstanding.

Nov 19, 2021

The entire staff was knowledgeable and friendly.

Nov 18, 2021

Everyone was friendly and professional. Every one of my questions were answered. thank you!!

Nov 16, 2021

I was looking for a new eye doctor that performed more than the standard eye tests along with getting new glasses. I searched online and found Eye Design in Clinton, near my home. They exceeded my expectations. As you grow older there are expected changes to your visions and knowing that I will be under the care of Dr. burns and his staff is a comfort.

Nov 16, 2021

I think the on line presence is great it infrome you

Nov 14, 2021

Been a patient for a long time and always happy with my visits.

Nov 10, 2021

Everyone in this office since my 1st visit over 20-years ago have always been professional, polite and friendly, and I very much appreciate everyone in Dr. Burns office

Nov 6, 2021

Great place for eye care. The staff is always so friendly. Appointments are scheduled so there is a minimal wait to see the doctor. There is also a great selection of glasses if you need a new pair.

Oct 24, 2021

The doctor and all the staff was very welcoming and kind

Oct 22, 2021

The staff is very professional and personable. I've been going here for years and look forward to my visits.

Oct 20, 2021

Staff and Doctor were very professional. The doctor took extra steps to run test to make sure my diabetes was not effecting eye sight. Which is something no other Ophthalmologist has done in the past. I never felt pressured to purchase anything from his office (such as glasses or contact lenses).

Oct 18, 2021

This office is always clean-with COVID disinfection in all treatment rooms. The staff is always professional, friendly, and knowledgeable. Special concerns are thoroughly explained in easy-to-understand terms.

Oct 6, 2021

The staff is always very attentive and personable. Dr Burns explains everything thoroughly Highly recommend

Oct 4, 2021

Very professional and relaxed atmosphere

Sep 29, 2021

I switched to Dr. Burns many years ago and never looked back. Great staff and a great environment, you will be impressed. V/r Scot

Sep 29, 2021

Everyone is professional and kind from the receptionist to the doctor I always enjoy my time there the place is clean and pleasant

Sep 24, 2021

Very happy with the people that helped me and great service here

Sep 24, 2021

Service and staff are ver professional and are open to hear and answer all questions concerning your vision and eye needs.

Sep 16, 2021

Didn't have to wait long Good checkup Good service Nice guys Better prices than last place

Sep 14, 2021

I enjoyed my experience, the office could be cleaner.

Sep 14, 2021

Excellent, caring and knowledgeable staff are impeccable, rare qualities you find these times.

Sep 9, 2021

Excellent service! I arrived on time and then the service began. Customer service excellent. I went through a number of exams led by a courteous knowledgeable associate record time. He cleaned my glasses a while explaining each of the machines and what it does. Very patient as he explained each machine n what it does. What can I say about Dr Burns -he is r the best! Asked how I am doing g discussed what he had been up to on a personal level before beginning to explain the results of my exams. Does further exams and ends our visit wishing me a happy birthday. Excellent customer service n then I got the folder with my receipt n rose-excellent. I left feeling soooo good.

Sep 6, 2021

I HAVE BEEN A PATIENT FOR MORE THAN FIFTEEN YEARS AT EYEDESIGN AND I WOULD 'TEN HAVE IT ANY OTHER WAY!!!

Sep 3, 2021

I've been a patient of Dr. Burns for years. He and his staff care about their patients and the health of our eyes. Excellent customer service starting with the appointment process to paying for your services.

Aug 31, 2021

I think that Dr Burns and the people who assisted him at my appointment were very knowledgeable about what I was there for, and also they seem to generally care about me as a individual.

Aug 27, 2021

Great service as always.

Aug 27, 2021

Very courteous, friendly and professional environment. I trust the recommendations they suggest for my eye care.

Aug 24, 2021

My family has been going here for decades. The staff and customer service is always top-notched!

Aug 24, 2021

Great service, friendly atmosphere.

Aug 24, 2021

The service, Doctors and staff is exceptional here, and they are very professional on the phone as well as in person.

Aug 19, 2021

Dr Burns and his team takes great care of me during my eye exams. They follow up when they promise. I love the fact they keep up with technology. They carry a great selection of frames and in the end they fit well and I can see better. Thank you Dr Burns and staff.

Aug 19, 2021

I have been a customer for 8 years and each time I visit the Eye Design the customer service gets better and better.

Aug 17, 2021

Efficient and knowledgeable! You will not be disappointed.

Aug 13, 2021

The service is great with the new safety procedures equipment Dr. Burns is fantastic.

Aug 12, 2021

Been coming to Eye Design for years. They're great!

Aug 11, 2021

Great visit! Thanks for your excellent services!

Aug 11, 2021

Always a good experience. Everyone is so nice friendly and professional.

Aug 10, 2021

Responsive and caring staff! Admin got me in quickly as I had metal in my eye. I was so worried and anxious, but Dr. Burns and his associate were so friendly, calming, patient and fast! I’m so very grateful for this team!

Aug 5, 2021

The office is always friendly and professional! One stop shopping is wonderful. You are able to get your glasses/contacts in the same location. The best! Highly recommend Dr Burns and his staff!

Aug 3, 2021

I love Eye Design because they have Awesome customer service and very pleasant employees. Dr. Burns is very efficient and always has a joke to tell. Every appointment has been enjoyable and I will definitely continue to be a committed customer.

Jul 23, 2021

As always my eye appointment went well love the atmosphere the professionalize and the friendliness Dr Burns explain everything that was fine to my eyes he's the best

Jul 21, 2021

Excellent customer service.

Jul 21, 2021

Great service. Great staff.

Jul 21, 2021

Everyone there is always courteous and friendly

Jul 18, 2021

Great service. Calming environment.

Jul 16, 2021

Very knowledgeable concerning my problems. Very friendly atmosphere. I trust Dr. Burns and medical staff.

Jul 15, 2021

I would recommend Eye Design - Dr. Burns because the Office is very professional and thorough. The staff is cordial and knowledgeable in every way. Dr. Burns is very patient and always answers any questions you may have. They have always done an excellent job with exams and fittings for contacts and eyewear.

Jul 10, 2021

The new patient here and let me say I Like the people... they were genuinely nice and friendly. I would recommend you go.

Jul 5, 2021

been a patient for over 20 years .always received outstanding care from dr. burns and his staff.

Jun 29, 2021

Always a great experience with you & your staff. Very friendly, positive and professional.

Jun 28, 2021

Excellent, Friendly, Competent Service. No long wait, prompt attention. Staff make you feel like you are a valued customer. I have already recommended a friend who has already made an appointment

Jun 26, 2021

Awesome, professional practice. Dr. Burns always has the newest equipment. Staff are very friendly and the wait time is not long. There is also a good selection of eyeglass frames.

Jun 23, 2021

Great Dr.. great staff.. great service Best place to get an eye exam and glasses in the DMV. Staff is nice and professional. They get you in and out

Jun 21, 2021

Ive recommended several friends and co-workers, the service is A-1.

Jun 19, 2021

Friendly and knowledgeable staff, clean environment, thorough exam. Hours are great as well

Jun 18, 2021

The Eye Design team is very professional and friendly. The atmosphere is clam and welcoming. I do not think I will be going anywhere for my eye exams and glasses

Jun 13, 2021

My wife and I have always had very good experiences with your service.

Jun 11, 2021

Very Pleased customer since the 1990s. The services I have received from this practice through the years has been awesome; therefore, I continue coming year after year. I have also referred my family members and friends to this practice.

Jun 8, 2021

Always on time & professional!

Jun 4, 2021

Dr. Burns and Berry Miles runs a very high tech facility with a smiling attitude toward us we appreciate them and there staff. 🥰

May 28, 2021

Courteous and very helpful. Love the staff.

May 26, 2021

the staff is always so nice and friendly and they have the best designer collection of frames to chose from

May 12, 2021

I have been a patient of Dr. Burns since he took over the practice from Dr. Miles. Dr. Burns is professional and thorough. He is able to check for multiple eye-related diseases. If there appears to be a problem beyong his expertise, he is quick to make a referral to the appropriate specialist.

May 11, 2021

I am going to recommend Eye Design to others! Dr. Burns and his staff are very friendly and knowledgeable. You will feel well taken care of.

May 10, 2021

I look forward to my visit to Eye Design. I get to reconnect.with Dr. Burns, Barry, and the latest on Dr. Miles. I have been a patient for years! I started with glasses, then (hard) contacts, then I had Lasik surgery on both eyes. Two years ago I had cataract surgery on both eyes. I have had excellent care during all these procedures. I would highly recommend Eye Design to all my friends. Many of my family members have been patients too. Patricia Allen

May 10, 2021

Great customer service and friendly environment. I have full confidence in the staff and doctors.

May 5, 2021

Five star rating! Everyone in this office is very professional and friendly. All very knowledgeable about providing the best service and individualized care.

May 5, 2021

Dr. Burns and the staff are always pleasant.

May 4, 2021

Amazing and professional business

Apr 29, 2021

Customer service is always great!

Apr 26, 2021

Dr. Burns listens and provides sound diagnoses based upon my eye care needs.

Apr 25, 2021

My entire family goes to Dr. Burns. I appreciate his professional advice. And the staff is wonderful. I have been coming to this office for years. I only trust Dr. Burns with my eye care

Apr 23, 2021

This office and all staff are always very professional.

Apr 22, 2021

I had a very pleasant first experience at Eye Design from Victoria's smile greeting me at the front desk to Denardo prepping me for my eye exam with Dr. Burns. Thank you for your professionalism and kindness!

Apr 21, 2021

Professional service, very organized and nice new equipment.

Apr 20, 2021

Everyone was so kind & welcoming, I was a bit nervous at first, but was easily relaxed and felt at ease! I really had a nice & fun time, good conversation, and I’m excited to receive my glasses!

Apr 14, 2021

Already have recommended Eye Design to several friends

Apr 14, 2021

One of the best practices I’ve visited. Everyone was very friendly and professional. They were very thoughtful, aware, and concerned about my well-being.

Apr 14, 2021

A+ care is the reason I, Loi and my children (Amanda & Rebecca) continue to use this service. I have always spoke very highly of Eye Design to others.

Apr 10, 2021

Great service & great staff!

Apr 9, 2021

As always a wonderful experience. I love the knowledge and friendliness and yet still professional atmosphere. Thanks

Apr 6, 2021

Outstanding customer service!

Apr 6, 2021

The entire office staff is outstanding, friendly and helpful. I always enjoy my visits.

Apr 2, 2021

I would recommend your service to a friend or colleague because of the stellar customer service that I received each time I visit. Also, the staff is extremely professional and make you feel right at home.

Apr 1, 2021

Eye design is the best eye doctor I ever went to, everyone is very knowledgeable and informational about the eyes. Dr. Burns team is very friendly and listens to you and your concern.

Mar 25, 2021

I love it here! Everyone is always so nice and friendly!

Mar 23, 2021

The staff was very friendly and professional. The appointment was on time. CCD guidelines followed. I highly recommend Dr. Burns and his ENTIRE staff. Great customer service.

Mar 19, 2021

Great Service and professional technicians.

Mar 19, 2021

Love this office! Everyone is so friendly and professional. I recommend them to my family and friends.

Mar 17, 2021

great place to come too for preteen and teenage kids my daughter really like Dr. Burn

Mar 16, 2021

Great place. clean place very nice staff.

Mar 16, 2021

Eye Design Optometrist, Optician and staff are the absolute best!!!!!!! The doctors are very knowledgeable, and the staff is very personalble and courteous. I love this office!!!!!!

Mar 16, 2021

Eye Design Optometrist, Optician and staff are the absolute best!!!!!!! The doctors are very knowledgeable, and the staff is very personalble and courteous. I love this office!!!!!!

Mar 16, 2021

Very thorough and patient.

Mar 16, 2021

Professional and Appointments are always on time. Thanks for the continued reminders as well.

Mar 13, 2021

Great service, staff is friendly and very helpful

Mar 11, 2021

I had a great visit at the eye 👁 doctor it was quick, easy and painless. I will do it again next year.

Mar 4, 2021

The doctor, the receptionist &The technician were very professional and courteous..

Feb 25, 2021

My experience has always been great, from the front desk to Dr. Burns assistant, to Dr. Burns and back to the front to pick out glasses and everything in between. Very helpful, informative, and friendly!

Feb 25, 2021

I am so pleased with the services and professionalism given by the staff.

Feb 23, 2021

The staff was very courteous and friendly. Dr Burns helped me understand the exam and the results. Barry helped me figure out what type of frame would be best.

Feb 23, 2021

Great customer service and attention to details.

Feb 18, 2021

Great customer service, and knowledgeable technicians. Dr. Burns is always so thorough.

Feb 17, 2021

I've been a patient of Dr. Burns & Barry for over 10 years. They have always been friendly, attentive, professional, a clean neat work environment, and wide variety of eyeglasses selections. Highly recommended !!

Feb 16, 2021

Unsurpassed customer service in every way, from all staff. I became a patient when I lived 5/10 minutes from the Eye Design office for ease and convenience. Years later when I moved, 35/45 minutes to get there, I am still a patient because the quality care and concern I had received over the 20+ years that I have been a patient keeps getting better. They offer a very inviting environment and the staff is always friendly and very accommodating. I always feel I am getting the best quality care from the Eye Design eye care staff rather I am there for an annual checkup, eye infection, or just a test. Dr. Burns is very personable. He understands the issues at hand and provides great possible solutions and concerns that help better my conditions and/or make me more comfortable. The Optometric Technician, Donato, is the best around and makes testing such a pleasure.

Feb 12, 2021

Great customer service.. Provided cleanliness, social distance during your visit.

Feb 5, 2021

outstanding service from everyone.

Feb 4, 2021

The staff is very friendly! IF you have any issues they make sure to take care of it

Jan 29, 2021

Excellent service and care as always!

Jan 28, 2021

i think you are great and everyone is so friendly and kind.thank you again

Jan 27, 2021

I have been going to Dr. Burns for many years and can absolutely say he has never made a mistake in his work with me and has always giving me good advise on how to take care of my eyes.

Jan 19, 2021

Once again the customer service at Dr. Burns office with spectacular! I have been a patient of Dr .Burns for over 25 years and the customer service has never wavered. I have recommended friends and family to this office and they were also pleased with the customer service. Thanks and I will see you next year!

Jan 12, 2021

Advanced technology for the full health of eyes. The staff and doctor are professional, knowledgeable and thorough. Top Notch!

Jan 11, 2021

I have been a patient of Dr. Burns for a couple of decades and even though I no longer wear glasses having had cataract extraction surgery in 2015, I still visit Dr. Burns regularly - at least once-a-year for my eye health. He and his staff are always very friendly, courteous and professional. I have recommended him to several of my friends and family and will continue to do so.

Jan 10, 2021

Excellent staff.. Very professional and friendly.

Jan 8, 2021

If you are looking for an Optometrist, I highly recommend Dr. Burns and team. My visit was extremely informative and the level of care was superb!

Jan 6, 2021

Always professional and kind

Dec 31, 2020

Everyone in the office is the best. I can tell you work well as a team and that is evident in the customer service!

Dec 30, 2020

All staff members I encountered were professional and friendly. The wait time to see the Dr. was brief the office seemed to run in a seamless and organized fashion.

Dec 24, 2020

I have been going to Eye Design since 9,10 years old and I am now in my thirties. Receptionists are always professional as is the staff. Dr. Burns is super too. I have had several dentists and other doctors because of bad experiences; I am still with Eye Design because they care, have great customer service, good location. Highly recommend.

Dec 23, 2020

Great staff - from front desk, to technicians, to the doctors. Always a warm environment.

Dec 19, 2020

If you want to have a warm and welcoming experience feel free to visit Dr Burns office. If you are a contact lens wearer transitioning from one doctor to another this is the place to be if you don't mind the commute.

Dec 18, 2020

I’ve been coming here for eye services for many years. Staff is always pleasant and professional.

Dec 17, 2020

Needed to have a problem checked out, was given a prompt appointment. Very caring personnel and professional assistance provided during my visit.

Dec 17, 2020

The services are always professional and friendly.

Dec 16, 2020

The staff at Eye Design is top knotch! I highly recommend this business. Donato is the bomb! Every business should have an employee like him.

Dec 15, 2020

Feel very comfortable with the knowledge and expertise of the staff and Dr.

Dec 11, 2020

Excellent Customer Service at all times, from making the initial appointment, accomplishing various screenings with the Technician, seeing Dr Burns for my exam, and selecting frame and lense options with the assistance and advice of Wendy, one of the Opticians. It was a smooth, pleasant experience from beginning to end.

Dec 9, 2020

My appointment was at four and I didn’t get seen until 530. I lost 2 hours of work because you couldn’t take me after 4pm but I had to wait.

Dec 8, 2020

Professional and Personal, Dr. Burns, Barry and the Team treat you like family...and I honestly never "saw" the world until I had my eyes taken care of by this Team.

Dec 4, 2020

Customer service is always great!

Dec 2, 2020

As always the service I received was professional, kind, warn like family.

Dec 1, 2020

Very thorough and professional. Everyone was very helpful and considerate.

Nov 27, 2020

Always the best service and care for our eyes

Nov 20, 2020

I have been a patient an extremely long time. I have received excellent service for an extremely long time

Nov 19, 2020

I have been coming here for years and have referred family and friends. I am given the best care and have no intentions of going anywhere.

Nov 17, 2020

Eye Design Eye Care is one of the best places that I have gone to have my eyes tested. Dr. Burns has a wonderful bed side manner. He is very detailed and totally on point with concerns and issues with your eyes. There office is totally into the 21st Century with eye care and the staff is wonderful as well. Thank you for being a wonderful and friendly place to have your eyes tested.

Nov 13, 2020

I am very grateful for Eye Design's service! Not only is the service excellent, but the staff is very friendly also...

Nov 11, 2020

I always rave about Dr Burns and Barry Miles! They are quite the team! Dr Burns ALWAYS stays up to date on the latest technology available to assess the health of his patients ' eyes. Barry is just as adept at meeting patients ' needs in selecting the best, most attractive and affordable frames and lenses!

Nov 9, 2020

I hardly ever provide reviews. However, in this case it’s a must. Dr. Burns does an exceptional job. He is very thorough and took his time to examine both of my children and myself. He provided insightful recommendations and had patience. The tech that did the initial screening was also amazing with my children.

Nov 6, 2020

The office staff is always very friendly and professional and know how to interact with children. My daughter always enjoy her visits.

Nov 3, 2020

I like the customer service but the waiting times are vary long for the eye Dr.. My Appt was at 10:30am and i did not get out until after 12:45pm. I had a class at 1pm that I had to rush to. I am glad they had someone else to help me pick out my frames/glasses that allowed me to get out quicker. I really like the office and the employees. Just need to work a little faster. If the other employee did not step in I would have missed my class or had to reschedule the picking of my frames.

Nov 3, 2020

The staff, and services I received from Dr. Burns was AWESOME. I have been to a lot of Eye Dr. Offices over the years, but nothing could compare to Dr. Burns Office.. I plan to be a Client for many years to come as long as he is in Practice.

Nov 3, 2020

I have been a patient at Eye Design for a number of years and had an eye emergency and needed an appointment right away. I called Eye Design that morning and was able to get an appointment at 10:45am that morning! WOW, I was so grateful to them for seeing me so quickly; was examined and diagnosed! And I didn't have to wait long once I arrived!

Nov 3, 2020

Excellent service and personal care

Nov 3, 2020

I rely heavily on the experience and care I receive from Dr. Burns, Barry, and the staff.

Nov 3, 2020