Reviews

I was pleased that the staff members worked well together to gather the information that is necessary to arrive at an answer for the patient. Answer to Q. 9 --No answer, I have not been in that situation. Please ignore that response.

Oct 15, 2021

Very efficient, staff was friendly and courteous

Oct 13, 2021

Great job, the staff was really knowledgeable and Helpful. Dr Shaw is the best

Oct 10, 2021

Dr. Shaw answered all of my questions and explained everything in a mannor that was easy to undertand. He is a very positive doctor.

Oct 8, 2021

Always a good experience.

Oct 6, 2021

Everyone was very professional & courteous.

Sep 30, 2021

Very friendly staff in the front office.

Sep 24, 2021

This is the first time I have seen Dr. Heidi Ensley. She was great to work with! I had a number of concerns about changes affecting my vision, and she was very thorough in conducting the examination and explaining what was occurring.

Sep 21, 2021

Very professional & knowledgeable.

Sep 20, 2021

Been using Dr. Shaw, services for years. His dedication to his clients is outstanding. This year my eyesight has deteriorated to the point that cataract surgery has become necessary, a factor that he has been watching for several years. TMS Eyecare is highly recommended by me.

Sep 17, 2021

Friendly staff and no long waits

Sep 15, 2021

The staff and doctors at TMS are top notch! Always friendly and professional. Willing to go the extra mile!

Sep 13, 2021

All Staff were extremely accommodating and explained everything in detail. I shall remain a happy spectacle-wearing old retired nurse!

Sep 10, 2021

The office staff is very nice and accommodating. Dr. Tran is very knowledgeable and has taken care of our eyes for years.

Sep 3, 2021

We’ve been patients for over 20 years now and would not go anywhere else.

Sep 3, 2021

The staff is very helpful and knowledgeable.

Sep 2, 2021

Nice people and very helpful

Sep 2, 2021

Everybody smile when I inside with my daughter. Good attention. response all my questions. Thanks for all of course we back again.

Sep 1, 2021

I am disappointed that you wouldn't make the lenses for my glasses. That was quite a surprise. The exam and consultation was great, but finding a place to put lenses in my glasses is not something I am looking forward to.

Aug 30, 2021

Love the whole staff. Great visit and they have my trust

Aug 27, 2021

Very professional and kind people who gave me care and answered my questions

Aug 27, 2021

TMS eyecare really care about their patients, friendly and treat you like family. They are very thorough with their exams. Just a great place.

Aug 26, 2021

All good. The staff is always nice. Gabby is like family to us.

Aug 25, 2021

I have been going to TMS eye care since I was 16 when I got my first pair of glasses. Now I take my children there. Dr. Shaw has been seeing me, and now my children, for at least 15 years. He has helped my one daughter who has a lazy eye since she was 3 and I trust him completely. All the staff from the moment you make an appointment to when you are picking out glasses are very nice. They want you to feel comfortable and are extremely helpful!

Aug 23, 2021

Awesomely the customer service So nice 👍

Aug 20, 2021

I love TMS. The staff is so welcoming and friendly. They take their time to answer any questions you may have.

Aug 19, 2021

My Mom was treated with compassion by Dr. Trahn and staff.

Aug 16, 2021

Great visit. Enjoyed the experience with everyone there! We'll definitely be back and will recommend Dr Shaw to others.

Aug 14, 2021

Quick checkin , friendly staff , great provider .

Aug 9, 2021

Dr. Shaw is very professional and I never feel rushed.

Aug 4, 2021

Been going to TMS for years and I love them! They are friendly, courteous, and care about your eye health!

Aug 3, 2021

Great staff who are friendly, kind, and care about each patient!

Aug 3, 2021

Very professional, timely, and friendly.

Jul 30, 2021

Dr. Shaw is great! He's very knowledgeable as well as kind. The whole office is run very well. From the front desk, testing to the optical area, everyone is very nice. The location is great as well and the office is beautiful.

Jul 28, 2021

Very nice, attentive staff and doctor. Very interested in my needs and health. I don't feel like I'm somewhere where they are just in it for the money only. Dr. Shaw is awesome!

Jul 28, 2021

I was impressed with my first visit. Everything was very professional and efficient.

Jul 26, 2021

Amazing staff and doctors with a range of glasses to select from.

Jul 23, 2021

Good job Thank you nice employe speake clearly

Jul 22, 2021

Everyone is competent and kind

Jul 15, 2021

I've found my new eyecare home. Nice facilities and helpful staff.

Jul 13, 2021

The best optometrist I ever been with for years and continue to do so. Thank you for scheduling me in on short notice due to an eye injury. Staff is great too.

Jun 29, 2021

Dr. Tran was so good with my elderly friend, Betty Nolan. She made a tough office visit as gentle and good as it could be.

Jun 18, 2021

The staff is well trained and very supportive. Dr. Anh Tran is a very knowledgeable Optometrist. This was the most comprehensive eye exam I've ever had.

Jun 14, 2021

Very pleased. Already referred a friend. Keep up the good work.

Jun 10, 2021

I always feel great leaving your office!

May 31, 2021

I was able to be checked in early to my appointment and the service was fast and efficient. I loved how my doctor was friendly and personable. I would recommend this eye doctor to anyone.

May 30, 2021

Everyone seems very friendly, I'm new to this company so I can't give much info just yet.

May 26, 2021

Very impressed 🙌 everyone very knowledgeable and polight.

May 24, 2021

Nice atmosphere, very thorough.

May 24, 2021

Everyone is very friendly

May 10, 2021

I felt well taken care of.

Apr 28, 2021

Here are the highs and lows. Dr. Tranh is excellent and is highly recommended. The attached optical shop (for glasses) disappointed me. At the optometrist's suggestion I ordered prescription sun glasses on March 31. Some two weeks later I learned that the new lenses were scratched and had to be returned. On April 27 I received a text that the new glasses had finally arrived. BUT, the new glasses were not the prescription sun glasses that I believed I had ordered on March 31. Instead I was handed a set of regular lenses. A huge disappointment for one who had reason to expect superior and error-free service.

Apr 27, 2021

Everyone in the office is very friendly. Dr. Shaw is kind, patient, knowledgeable and I always feel like my family is in good hands with him. A true professional!

Apr 16, 2021

The staff is extremely kind and helpful, I wouldnt go anywhere else.

Apr 14, 2021

These people in this business are very professional, and I have done business with them for many years. I continue to go back as older employees retire or move on, they have been replaced with some very fine young people who restore my faith in the younger generation and all act very professional. A great place for eyeglasses or just an exam, very thorough, and I am very pleased with the service and attention I receive. You would get the same treatment that I get, and it is very good!!

Apr 9, 2021

Pleasant staff, knowledgeable Dr and efficiency in their process.

Mar 25, 2021

I take my daughter to TMS Eyecare. The staff is always friendly and the eye doctor really tries to explain everything clearly and point out any differences between now and the last appointment.

Mar 24, 2021

You send way too many notifications!

Mar 21, 2021

Always friendly staff. Have the latest frames. They don’t over charge Dr spends time with patients making sure they get the right eye prescription

Mar 19, 2021

It was a pleasant experience all around

Mar 12, 2021

I had a minor emergency to have a small piece of metal removed from my eye. I was able to get an appointment and within two hours, had the object removed. Very friendly and courteous staff.

Mar 11, 2021

Everyone at TMS, from the desk workers to the doctors, is exceptionally helpful and professional. They are thorough and informative and never leave me disappointed with my care.

Mar 10, 2021

Dr. Shaw and his whole staff are so very kind and knowledgeable and spend as much time with you as you need, not making you feel rushed. Sometimes you do have to wait longer than you would like but that is okay because they are very thorough and care about you and your eyes. You are not just a patient here!

Mar 10, 2021

I am always so please with the entire TMS Eyecare staff and Dr Shaw!! They are all kind and caring. Dr Shaw is very thorough and is wonderful about explaining things and getting to know his patients.

Mar 7, 2021

I always have a great experience at TMS. The staff is very friendly. The doctors really care about your well being. They take the time to explain the results of all tests given.

Mar 6, 2021

I was treated with respect and courtesy. Any question I asked was answered so I could understand it. I know I'm being well taken care of.

Mar 5, 2021

Nice,friendly service. Beautiful,clean facility. Every one is helpful.

Feb 22, 2021

I’ve gone through this practice for my eye health for years. Absolutely love it here!

Feb 22, 2021

Dr. Shaw is gerar at putting a nervous patient at ease.

Feb 18, 2021

The Doctors are Very Professional and informative. As well as Assistants!Ive been a patient since 1996. Highly recommended in my opinion.

Feb 12, 2021

I have been using TMS Eyecare for several years. This was the first time I had been in the building since you moved from your office on Woodlawn and I found the new building very easy to get to and it was very comfortable and clean. My appointment was scheduled for 10:00 am and they were ready for me as soon as I walked in the door. (No waiting) I explained to the doctor that I have had a problem with redness in both eyes and after his exam he explained to me very clearly what he thought the cause of problem was and how to treat it. I was very pleased with the visit.

Feb 7, 2021

Great staff, everyone is so kind and helpful. Dr. Tran is Awesome!! 😁

Feb 4, 2021

Friendly, cleanliness. Fast service.

Feb 4, 2021

I've been a patient at TMS Eye Care for many years now. Dr. Shaw is a great doctor and the staff is friendly and very professional.

Feb 3, 2021

Very professional. I have used their services for a number of years, and have been very happy.

Feb 3, 2021

the doctors and staff are up to date with modern technology and methods

Jan 21, 2021

Fairly new to the Wichita area so I was pleased TMS was recommended by Ida Smith & they were on my insurance. Very friendly staff.

Jan 18, 2021

TMS has always steamed me in the right direction. In decision making and is always on top of my vision needs.

Jan 11, 2021

Dr. Shaw is a excellent, understands my needs and disposition.

Jan 7, 2021

Very nice. Very helpful. Fit glasses perfectly.

Dec 1, 2020

The doctor and staff are very pleasant.

Nov 26, 2020

My entire appointment interactions with TMS Eyecare was spectacular. A medical organization that actually respects and cares for their clients. What an exceptional medical experience. Thank you very much.

Nov 25, 2020

The lady with whom I spoke regarding the coating on my lenses did a poor job of explaining the coatings. in fact, I'm not sure my lenses have any coatings. She was abrupt and unresponsive to my questions.

Nov 22, 2020

Excellent services from the minute I walked in the door. Thank you

Nov 20, 2020

Everyone was eagerly willing to help during this Covid-19 time. Everyone was wearing masks. Staff is always very friendly. And I always feel like I was taken very good care of as far as my vision.

Nov 19, 2020

The entire staff was professional and courteous. I would recommend TMS to my friends.

Nov 18, 2020

I love TMS Eyecare! They are all very professional and take good care of their patients. I have been going to them for over 20 years and I will not go anywhere else! The Doctors work with the patient in finding the right solution to their issues. I appreciate them very much!

Nov 18, 2020

Very friendly staff and not a long wait time. The doctor explained everything and they had a wide selection of glasses at an affordable price. Was very pleased with them and the process of making my appointment.

Nov 16, 2020

The doctor was very friendly, but i felt she rushed through the exam. I don't feel the correct diagnosis was made.

Nov 16, 2020

Dr. Shaw is amazingly professional and approachable. He explains things clearly and confirmed understanding before moving on. I never feel like the TMS staff (at either location) are pushing me out the door; they are always willing to answer questions and go the extra mile to seek more info from my insurance company. Love this place!

Nov 5, 2020

Best service and I appreciate the workers typing notebook on phone and computer...that the best communication I ever had...great workers tho...fast processed too...u all have a Great Day...work safe 😁

Nov 2, 2020

Great very friendly convenient

Nov 2, 2020

Always prompt, kind, professional and thorough! They value me as the patient.

Oct 15, 2020

The machine used to test pressure (I think) was not working properly. This made me think that other machines may not be working as well and therefore was I getting an accurate diagnosis?

Oct 12, 2020

Best optometrist in town!!

Oct 8, 2020

Always caring. Dr. Tran makes sure you know what is going on with your vision.

Oct 5, 2020

Dr Shaw was amazing! He was thorough and did a wonderful job explaining every step.

Oct 2, 2020

Dr Shaw is awesome, he’s very knowledgeable, patient and great at what he does. Very funny and he cares about his patients.

Oct 1, 2020

Dr. Shaw and his team were very friendly and helpful!

Sep 24, 2020

It was a great place to get my glasses and they save me money 💰

Sep 24, 2020

I love the new location. The staff was very friendly. My eye doctor explained everything as he went. I felt very comfortable with asking questions. My experience was great. Good team, Good service!

Sep 23, 2020

All that is going on with the virus situation the entire staff was professional and displayed enormous patience with the public. Great job to everyone.

Sep 21, 2020

Great service, I would highly recommend anyone seeking Eyecare to give TMS a call..

Sep 17, 2020

I have never been to a more friendly place in my life! Thank all of you for your caring and kindness! -Cyndi

Sep 12, 2020

I have always had a pleasant and professional experience at TMS. I’m so glad they moved to their new location. Much closer to me.

Sep 7, 2020

Clean, bright space and friendly office staff. Very thorough and helpful, listened to all questions and happy to explain procedures.

Sep 2, 2020

Dr explained things, she was knowledgeable and gentle.

Aug 29, 2020

Great office staff and Dr. Shaw is excellent at his profession.

Aug 25, 2020

Thorough, clean, great customer service experience!

Aug 25, 2020

The portal sent me 6 emails while I was still at the office. 1 biz day after my appt. the email/text service is still sending me texts saying they miss me and I should make an appt. When I got these a month ago I followed the directions and requested an appt and got no follow up so I had to call and set 1 up. By then I had to wait longer. I intend to unsubscribe from emails/texts because they are harassing and worthless.

Aug 24, 2020

Dr. Tran is always very personable and willing to answer any questions. She is also able to explain medical conditions in clear and understandable terms.

Aug 24, 2020

Really feel comfortable at tms and everyone is very nice and friendly.

Aug 24, 2020

The staff at TMS Eyecare are friendly and knowledgeable. They answered all my questions and make the process of getting new glasses very easy.

Aug 21, 2020

Everyone at TMS is doing everything they can to prevent spread of COVID-19, while providing a very important service to patients. Their workload has greatly increased yet they continue to be kind and friendly to patients as though nothing has changed. It's refreshing to see during such a difficult time.

Aug 11, 2020

Great staff and doctors. Everyone is very nice and helpful.

Aug 7, 2020

I've been going to TMS for over 10 years. Dr Shaw has always been amazing. I will not go anywhere else.

Aug 6, 2020

Dr. Tran and her staff are very nice and efficient. And, during this Covid-19 virus, the office is clean as always, giving patients masks if they don’t have one and equipment is being cleaned between patients even spouses going together. There is social distancing and everyone working there wears a mask.

Aug 6, 2020

Great staff, very genuine and caring for their patients. Highly recommend

Aug 3, 2020

Best experience for me regarding an optometrist. I have been to a few over the years, but it has been a while since I had LASIK surgery 18 years ago. This was the most in-depth appointment I have ever had, and I felt like I mattered. While it took longer than I had allotted, part of it is due to the unique circumstances we are dealing with, so I really did not mind.

Aug 3, 2020

Quick painless and professional

Jul 18, 2020

Professional and friendly. Listened to my concerns and issues with my eyes; taking time to help my vision be the best it can be.

Jul 18, 2020

Very good appointment and fast service in recieving my glasses.

Jul 13, 2020

I love the on line, emails, and text messages you send out with reminders about appointments and instructions.

Jul 13, 2020

Super friendly office. The whole office runs very smoothly from the initial testing to ordering glasses. Dr. Shaw is fantastic. Very knowledgeable and great with kids as well as adults. Once you're ready to pick out glasses, there is a large selection with the most current styles available. Beginning to end, very easy visit and great location as well!!

Jul 11, 2020

Very professional and personable staff. I appreciate the care taken by TMS to protect everyone during this health crisis. Dr Tran takes time to discuss any concerns and explains every option. The dispensary tech also spent considerable effort to get me the best quality glasses at the lowest price.

Jul 10, 2020

Dr. team and her staff are all wonderful. Very polite friendly and very helpful.

Jul 10, 2020

I got my husband to switch and he loves Dr. Shaw.

Jul 10, 2020

The team is very professional.

Jun 13, 2020

Great staff and Dr's as well..very clean and comfortable feel to it..quick service and super chill while you look at glasses.. Love the music selection as well..

Jun 13, 2020

Dr Shaw has bedside manner. He was very personal. Then Gaby finished with her great customer service. Great visit.

Jun 13, 2020

I have been a patient here for years and I love dr. Tran and Dr Major and their staff.

Jun 10, 2020

Staff was very nice and knowledgeable very friendly environment will return Dr, was nice and explain everything about my situation!!

Jun 5, 2020

Excellent Love Dr Tran

Jun 3, 2020

Everyone is always super nice and super hopefully.

May 28, 2020

Welcoming environment. Staff and doctors were very helpful and provided great education for new contact wearers!

May 21, 2020

The staff members are friendly. The eye doctors are very professional and explains everything.

May 18, 2020

Very efficient, supportive, and friendly. I highly recommend and trust them for my eye care.

May 16, 2020

Everyone at TMS are kind and helpful! I’ve been going there for many years and am always satisfied!

May 16, 2020

I have always had a great experience with TMS! The staff I s very helpful

May 8, 2020

The doctors and staff at TMS are very nice. The doctor that I see is very personable and very informative about my eye health. They have a wide selection to choose from for glasses and I ALWAYS find a pair of glasses that I LOVE!

May 8, 2020

My experience every time I come is great! Friendly and knowledgeable at check in/out and very enjoyable picking out my frames. Excellent staff, and supervision.

Mar 23, 2020

Great staff great service Dr. Shaw is the best!

Mar 14, 2020

Friendly people, nice clean atmosphere!

Mar 13, 2020

Everyone was pleasant and informative.

Mar 8, 2020

I enjoy going to TMS because they are courteous, knowledgeable about eye care and very thorough in their examinations. They take a personal interest in their patients.

Mar 4, 2020

Dr. Shaw is a caring and thorough doctor. I am confident in his care.

Mar 4, 2020

No issues. Very timely appointment

Mar 2, 2020

Dr. Shaw is friendly and knowledgeable—excellent at fine tuning vision issues. Optical staff also friendly and helpful. Very pleased with the services at TMS Eyecare.

Feb 22, 2020

I’ve been here over 20 years with Dr. Tran. She’s a dedicated and experienced doctor. She takes care patients as like her own family members. The staffs are nice and friendly, the office environment is clean, neat with new, clean equipments.

Feb 21, 2020

Very friendly place! Everyone I encountered was helpful. I really liked Dr. Ensley!

Feb 18, 2020

, great service EVERY TIME! my first time at the new location was last week , they were just as good as the other location! I love TMS they take good care of me all the time.

Feb 2, 2020

My family has been going to TMS Eyecare for years and we have nothing bad to say. They have great doctors and friendly staff.

Jan 30, 2020

very nice and professional

Jan 23, 2020

Dr Shaw and his team are Amazing...!!! they don’t rush you, and they’re fully ready to coordinate with your other healthcare providers, if needed... they answer All questions without making you feel like you’re wasting their time...

Jan 18, 2020

Very friendly and family oriented. Was in with my 4 yr old daughter and they did amazing interacting her, while I was getting checked out.

Jan 14, 2020

I was very impressed with Dr.Ensley and the staff. They did not act rushed to be done with you to get to the next person.

Jan 11, 2020

I have used TMS previously but with this year's visit, I was pleasantly surprised with (1) welcoming reception, waiting sitting arrangements, free coffee, pre-prepared patient folder and a welcoming staff providing polite responses. New equipment and deeply experienced Doctor which attended to me. I was deeply pleased with patient centered care and not just money making - I was told I do not need new eye glasses. Very pleasant experience and relaxing environment.

Jan 4, 2020

It was more my fault because I was talking too much, but after my eye exam I didn't hear if my eyes were the same, declining, or if my sight was improving.

Dec 25, 2019

Always so friendly and willing to help

Dec 23, 2019

Excellenct customer service!

Dec 23, 2019

Very friendly and professional.

Dec 21, 2019

Most of the staff is quite professional and cheerful. My Doctor was fantastic.

Dec 13, 2019

I've been a patient for around 20 years and see no reason to change that. everyone in the building is helpful, friendly and polite. They provide exceptional care while maintaining a cheerful, caring manner and providing plenty of interesting conversation. I never fee sol rushed during a visit that there isn't time for my questions to be answered.

Nov 20, 2019

I have been to a few different eye Doctors at TMS, they have all been great. Customer service is good from the time you check in until you leave. Nice group of people. 5 STARS!

Nov 13, 2019

I walked in with no appointment with a small metal shaving in my eye. I was treated right away with kindness and urgency with a follow up the next day to assure there were issues.

Oct 24, 2019

I’ve been coming to Tms for a long time, Dr Tran, Dr Shaw and their staff are always exceptional, thank you.

Oct 18, 2019

When I walked in all I seen was smiles! It was great and it was a Saturday morning, the greet from all 3 was really inviting!

Oct 14, 2019

Great people, friendly staff, knowledgeable doctors, timely and courteous— what more could I ask for? Top notch folks and I would recommend them to anyone.

Oct 14, 2019

Excellent service! Recommending all my friends and family!

Oct 7, 2019

All employees are very knowledgeable courteous and very friendly!

Oct 2, 2019

Awesome staff. The previous owner of this business I totally appreciate he had me since I was 18. As the new staff came in before his retirement he told me stay with them. They are good and they know the business,very caring kind staff who will take care of me as he did. So I trust his words. He was right 👍🏾!

Sep 22, 2019

This was one of the greatest medical experiences I have ever had. The doctor was present, informative, engaging and best of all thorough. I wish more doctors were like Dr. Shaw. Thank you.

Sep 15, 2019

They really seem to care about their patients

Sep 14, 2019

Dr Shaw is amazing. Great job

Sep 11, 2019

Very friendly staff. Wait time was minimum.

Sep 11, 2019

Great service, Dr Ensley explains everything.

Sep 6, 2019

TMS is professional, helpful, and courteous. I will continue to do business with them.

Sep 4, 2019

Dr Shaw always takes the time to explain options.

Sep 4, 2019

Excellent knowledge and customer service.

Sep 2, 2019

I believe that TMS eyecare is undoubtedly the best place to go for all your eye care needs. Dr’s Tran, Majher, Shaw & Ensley are incredible at their jobs and provide care that you can’t find anywhere else. The staff at each office is also lovely. I will remain a patient here for life

Sep 1, 2019

I was given the wrong prescription in the end. It seemed like the ladies in the front were hanging out instead of working.

Aug 31, 2019

Really good quality service and the staff are friendly and nice

Aug 28, 2019

5 stars. Do not have anything negative to say about tms eye care.

Aug 26, 2019

Friendly and knowledgeable staff. Dr. Shaw is an excellent eye doctor.

Aug 21, 2019

Have been a TMS eye patient for years. Never a problem getting in to a doctor or getting glasses.

Aug 21, 2019

Dr and assistant were excellent. Optician was not clear in explaining options and very frustrating. Took way to long - 3 hours from arrival to departure.

Aug 12, 2019

Great service. Wonderful staff. Ready awesome that I got a weekend appointment.

Aug 12, 2019

Very nice facility and great care. They do try to sell you products and services. We love our eye doc!

Aug 12, 2019

I saw Dr. Shaw for my yearly appointment. He went above and beyond what I expected from an optometrist. Not only did he answer my questions during my appointment, but also followed up with an email with more details, so I can digest the information. It is comforting to know that I can reach to him through email if I can any questions. Shortly after my appointment slot ended, I had a question about switching from 2week to monthly contacts. Instead of forcing me to make another appointment to see Dr about my question, they helped me right away. The staff and Dr. Shaw was very accommodating and patient with me. I was able to get the best contacts for my vision with their help. I would definitely recommend Dr. Shaw. He is very knowledgeable and cares for his patients.

Aug 6, 2019

Dr. Tran has taken care of our eyes for years and is very thorough and caring. Her new office is beautiful, roomy, comfortable and easy to get to.

Aug 6, 2019

Dr. Tran is very knowledgeable. She is thorough, and she loves to teach her patients about eyes and eye health. She is always improving her skills and knowledge and equipment. She likes to be on the cutting edge, but she is also balanced in her care. Her support staff is also good.

Jul 25, 2019

This was my first visit, very courteous and professional. I got an initial appointment very quickly, and was treated quickly in the office as well.

Jul 12, 2019

It was great being there. Dr. Shaw is very through and is very friendly. Service was great and the staff did a excellent job.

Jul 5, 2019

Everything went very well, we appreciate the employees and service that we have received over the years.

Jul 4, 2019

Dr Tran has humor, an unusually trait for any Dr. She is always pleasant to see and explains thing so l understand what is going on with my eyes.

Jun 26, 2019

I’ll always get my exam & glasses here

Jun 24, 2019

I was very pleased with staff and care given to me. Its always good to see staff happy and willing to help patient. Continue the great work you are doing and you will see your business growing more and more.

Jun 24, 2019

Very accommodating and comfortable visit when I needed to get in the same day!

Jun 17, 2019

Everyone I met was nice & friendly. The doctor was very professional. I would definitely recommend TMS Eyecare to anyone. Thank you all!

Jun 12, 2019

Best Customer Service! I have purchased a couple pairs of glasses here and they have literally been the best lenses I have had. I use a progressive lens and they are perfect every time. I finally made the switch over to TMS for my eye exams and am so glad I did. A+!!

Jun 7, 2019

The staff treated me professionally and with care. The attention I received made me I feeel as if I were their only client. I did not feel like I was just a number on the schedule to deal with, thanks TMS Eye Care

Jun 3, 2019

I've been a patient of TMS eye care for several years and I'm quite comfortable with the care and Service I've received.

May 15, 2019

Optometrists are top notch. Very friendly and competent. Dispensary's charges for frames and lenses are quite high though.

May 15, 2019

Dr. Shaw is the best! He came highly recommended from some colleagues and I wasn't let down. The whole staff is great, from making appointments to helping me pick out glasses!

May 14, 2019

TMS is the best in the business. Always professional while making you feel at home. Great staff and awesome doctors. 100% every time!

May 10, 2019

Everyone is always so friendly! Dr is usually always on time! Great care, will always give you their time!

May 9, 2019

I would they made me understand about check ups

May 1, 2019

Was looking for a new doctor and found Dr Shaw on line. His reviews and close location was a perfect fit for me. My visit was amazing! I've never felt so informed or listen to.

Apr 25, 2019

I always get in within a few minutes of my appointment time. Staff is friendly and efficient.

Apr 22, 2019

Dr. Shaw provides a very friendly and professional relationship. You leave feeling like you weren't just another patient in their day, but rather an acquaintance/friend that is respected and enjoyed.

Apr 19, 2019

My husband and I are long time (over 20yrs) patients of this practice. We trust TMS for our Eyecare. Dr. Majher is thorough in his exams and treatments.

Apr 18, 2019

Always easy to get an appointment. Friendly staff, great selections. My glasses were in after 48 hours!!!

Apr 4, 2019

Everyone is really nice- the doctor, the staff. The appointment was timely. The only thing is Google Maps seems to be very confused about where the office is.

Mar 28, 2019

TMS Eyecare does a very good job! Whether for an annual visit or just to adjust my frames, I always leave satisfied. Dr. Shaw is friendly and knowledgeable....A good combination. I recommend him, without reservation.

Mar 23, 2019

Everyone was very pleasant to be around

Mar 22, 2019

I was very please with the time I came in because I didn't have a schedule app.

Mar 8, 2019

We Love Dr. Shaw!! Best eye doctor in town!!

Mar 2, 2019

Staff is friendly and explains things to everyone involved.

Mar 2, 2019

Great intake and warmly welcomed

Mar 1, 2019

Dr. Shaw is a very caring & efficient doctor. His staff are very good & helpful.

Feb 27, 2019

Everyone friendly, helpful, and clear in explaining options or answering questions.

Feb 24, 2019

I’ve been going here for years and have recently started taking my young children here too. Amazing staff!

Feb 19, 2019

Always pleased with the Doctors and staff here, they are always friendly and will help you with anything that you're not sure about.

Feb 19, 2019

The staff and the doctors are all very nice, get along well, and actually spend time with you and do not make you feel rushed.

Jan 31, 2019

The only issue I had was waiting on the doctor to see me and not enough frame choices that I liked. I understand the business decision with keeping up with trends but its not my style. Especially not to look like everyone else.

Jan 30, 2019

5 stars excellent service

Jan 26, 2019

Professional service as expected. Friendly and knowledgeable staff made my visit a pleasant experience.

Jan 17, 2019

Staff is Great! Always enjoy my visit.

Jan 12, 2019

Love the new office and their doctors & staff are very knowledgeable and professional. Wonderful selection of frames and excellent assistance in selecting and fitting them.

Jan 9, 2019

The staff were very professional and friendly.

Jan 5, 2019

TMS Eyecare has been so good to our family. All of the doctors are great to work with and very thorough. We also have had a great experience picking out frames here.

Dec 31, 2018

friendly staff clean office

Dec 22, 2018

I always have a great experience at TMS! You all give great customer service!!

Dec 19, 2018

I have had many eye exams, but Dr. Shaw and his staff provided the most thorough, competent exam I have ever had, in a comfortable, professional environment that is also personalized.

Dec 17, 2018

Friendly, quick, and efficient.

Dec 10, 2018

I am very pleased with the staff Anh Trahn. I have been having vision problems since May and a friend referred me to her and she is a God sent angel. She found the problem and it wl soon be fixed.!

Dec 8, 2018

I like everything thing about my eye care .

Dec 2, 2018

Great service and very accommodating.

Nov 30, 2018

Very customer oriented and helpful. Prompt scheduling and notification.

Nov 28, 2018

Every time I have gone to TMS, I am greeted professionally and with a smile. This is not limited to just the staff at the front. The entire staff gives off a positive vibe, which is important for setting the tone. Dr. Ensley was patient, and very thorough; in the past, I have had exams rush through the process, but her consultation looked at current and long term considerations. My consultation for new glasses worked to find the best match for comfort, my price range, what my benefits would and would not accommodate etc..He made sure I was involved in the process, and took my input into consideration. I appreciate the TMS staff!

Nov 16, 2018

Excellent customer service! Dr. Shaw cares about his patients and the entire staff is amazing!

Nov 13, 2018

Dr. Shaw and staff are always very friendly and helpful! I always enjoy appointments there whether it is for my kids or as a patient myself. I recommend them to everyone I know!

Nov 6, 2018

I would and have recommended TMS Eyecare! Everyone is friendly, kind, and helpful. The entire staff makes the patient feel comfortable.

Nov 6, 2018

I'm sold! This is where I go to get my eyes checked. This is where I recommend people to go when they need their eyes checked.

Nov 1, 2018

I always feel confident in my care at TMS and appreciate the care given to me while fitting my glasses.

Oct 24, 2018

Very professional. Was called back at appointment time and was in and out very quick

Oct 24, 2018

The new look is awesome! I see Dr. Tran and enjoy her and appreciate her honesty when it comes to my eye care! She is very thorough and I will continue to go there. The staff is always friendly and helpful.

Oct 8, 2018

All staff were warm, welcoming and knowledgeable.

Sep 20, 2018

Dr. Majher and all the staff have always been so positive and take good care of me.

Sep 15, 2018

The experience overall was very good except I was at the office 2 hours because of wait time in between exams and procedures. I felt frusatrated with the wait time.

Sep 7, 2018

Always treated very politely and professionally by all the staff! I would recommend TMS highly!

Sep 1, 2018

Beautiful place and friendly staff!

Aug 19, 2018

Dr. Shaw and his staff are great at providing professional eye care.

Aug 15, 2018

Greetings, smiles, assist, timely was all superb.

Aug 2, 2018

I Adore Dr. Shaw 🙌🏽.. he’s been my doctor for years. Awesome.

Jul 28, 2018

Vast improvement over where I used to go

Jul 27, 2018

The girl that took me back was not very warm. She never said two words, I had to tell her I had my contacts in when she started the first test.

Jul 26, 2018

I've been going to TMS Eyecare since I was a child. I've always loved coming in for eye exams and being able to see the staff. Dr Shaw is usually my first choice, but I have also seen Dr Tran and Dr Mahjer and they're all wonderful in their own ways. I know that the staff will help me with my needs and I have recommended them to my friends whenever I get the opportunity. My family and I have been in for visits annually and we always love satisfied. Thank you, the doctors and staff of TMS Eyecare, for always going above and beyond to help my family and I. I was half blind when I first came in as a child and you helped me train my eye to see again. I owe my sight to you and I will continue to visit you as long as there is a TMS Eyecare still standing.

Jul 26, 2018

Very professional of taking care customers

Jul 22, 2018

TMS Eyecare has always provided excellent service to my family. I am very confident in their ability and desire to give knowledgeable and timely information to us on each and every visit.

Jul 22, 2018

Everyone was so nice and there would never need to have a fear when going here for eye care. Without a doubt I will be back in the future. Thanks to all.

Jul 21, 2018

I absolutely love this place. They are the most courteous, efficient and professional people ever. The offiice is very beautiful and I love the relaxing atmosphere. I am new in town and have visited only twice so far but the wait time has always been under 10 minutes when I visited. I don't feel rushed when seeing the providers.

Jul 21, 2018

Very knowledgeable and supportive of choice making and ideas when it came to the eyes and glasses

Jul 20, 2018

I had to come up with 71 cents for postage on Manila envelope to pay my mail carrier because your office put one stamp on a large envelope. the papers for ICT eyecare could been just sent in regular business envelope. So I had to scrape up 71 cents.

Jul 20, 2018

The environment is very comfortable and every one has a smile and friendly. Very professional.

Jul 19, 2018

Dr Tran was awesome as always. The front desk gals are nice. Doug is always super helpful. The new location and office are super. The young gal that was new to us who did the initial exam portion had zero friendliness nor bedside manner, though. She never smiled. Acted like a stone cold person. Was a downer on the otherwise great visit. The wait time was longer than usual.

Jul 16, 2018

Office staff friendly and efficient

Jul 13, 2018

My only issue that I had as a new patient was my appointment was at 9:15 am and from the time I stepped in the door, I did not get out of there until about 11:00 am. I felt like I was walking back and forth a lot from getting fitted for contacts to having to go back to the exam room, then look at glasses and then get my eyes dilated to back in the exam room, I feel like it could have been more efficient.

Jul 12, 2018

My family has been a TMS Eyecare customer for years and they have always taken great care of us and our eyes.

Jul 5, 2018

Assistant did a good job but could use a little more training on the technical aspects of the machines. I'm old fashioned but thought that the attire could be a little more professional. I know that the ripped jeans are in fashion but still like a nice crisp uniform.

Jun 26, 2018

Everyone was and is very friendly.

Jun 19, 2018

Great place to get your eye care

Jun 12, 2018

I have used TMS for years and really like their service. Its like working with family

Jun 11, 2018

The staff is very friendly and knowledgeable. Keeps me coming back

Jun 7, 2018

Very good service and nice people

May 29, 2018

Very helpful staff and Dr Tran is wonderful

May 21, 2018

Dr. Tran and her staff are always kind courteous and willing to explain anything we’ve asked. They take their time and don’t rush anyone thoughout their visit.

May 21, 2018

Dr. Jacobs is very thorough and the office is so incredibly nice ! Would highly recommend it to anybody !

May 20, 2018

Everyone at TMS is great! They are always friendly and couteous, and on the leading edge of eye care and treatment. They honestly care about the well being of my eyesight. I'm grateful to have Dr. Tran in my corner when it come to my optic health.

May 11, 2018

Excellent service. I went in on a Wednesday and my glasses were ready by Thursday. I didn'tget any extras on my lens, if you do I'm confident they will have your glasses with in a week.

May 11, 2018

The ladies at the front desk were friendly and efficient. Dr. Tran's assistants were great. Dr. Tran was her usual wonderful self. I trust her completely with my vision issues. Stacy in the Optical Department was extremely nice and helpful and I have already told my sister to request him when she sees Dr. Tran.

May 10, 2018

I love everything about TMS Eyecare. The staff serves the patients well with their knowledge of the offerings. After I visit Dr. Tran, I always leave knowing more about preventative care and how to take care of my eyes.

May 10, 2018

I waited 30 minutes before I was seen.

May 7, 2018

Very efficient office, with well trained staff. Optometrists are all good.

Apr 29, 2018

I love everyone at TMS, I've seen multiple doctors & they're all super friendly, same with the assistants & girls at the front desk. They do an awesome job! They don't accept my new insurance, but there was NO WAY I was going to go anywhere else, so it was pricey without any help, but well worth it for quality service.

Apr 23, 2018

Husband and I have both seen Dr. Shaw for past several years. Dr. Shaw and the entire staff are so nice, friendly and always professional.

Apr 23, 2018

Love everyone and the facilities

Apr 11, 2018

It is always helpful for customers, when you make services available online.

Apr 11, 2018

Best glasses ever and my prescription is tricky.

Apr 7, 2018

I trust & love the attentive care given by Dr Jacob Shaw. After relocating to Georgia and now Texas, I will fly or drive for the best eye care, which is given by him!!!

Apr 2, 2018

Always a good experience and like the new location.

Mar 30, 2018

As always, the staff and Dr.Tran were friendly, professional, and helpful!

Mar 30, 2018

Everyone was very helpful and polite.

Mar 28, 2018

I've gone to another TMS location since early childhood, but ended up scheduled at this location due to availability on a day that I had off. They were all just as wonderful, and they were more than patient with my four year old tagging along.

Mar 28, 2018

Excellent care and quality service.

Mar 27, 2018

Everyone who works there is very nice and helpful.

Mar 25, 2018

TMS VISION is knowledgeable, professional & friendly. I would recommend them to all my friends & family.

Mar 22, 2018

Fast clean service , new site is beautiful. Although still miss Pawnee site!

Mar 15, 2018

Everyone was very nice & professional. We have been seeing Dr Tran for years & love her.

Mar 15, 2018

Very friendly staff and Dr.Tran is a perfectionist and very excellent.

Mar 9, 2018

Wonderful attitudes, very nice, and were amazing with the kids.

Mar 6, 2018

Amazing service, in and out very quickly!!! Professional customer service and very attentive knowledgeable optometrist!!

Mar 6, 2018

I enjoy talking with Dr. Shaw and he always takes the time to answer my questions

Mar 3, 2018

It's a pleasant environment to be in where everyone is nice.n there to help you when you need it . I just wanted to say Thank You all very much happy to be a patient there.

Feb 28, 2018

I have been taken care of by Dr. Shaw for years now and highly recommend him and the rest of TMS Eyecare for all who need Eyecare services.

Feb 25, 2018

Love this place, everyone is so friendly!

Feb 17, 2018

I have been coming to TMS for many years and have always had to best of service. Dr Tran takes the time to explain what is happening to your eyes and the best way to take care of them.

Feb 16, 2018

Staff is friendly, helpful and amiable. For as much as I dislike having my eyes checked, they made it a pleasurable experience.

Feb 16, 2018

Staff is friendly and professional.

Feb 15, 2018

Nice people. Very professional.

Feb 15, 2018

Great doctors, great staff. My wife and I have been patients at TMS Eyecare for over 5 years, and have had an excellent experience every time.Thanks, and keep up the good work!

Feb 15, 2018

It took awhile to get called back for our appointment, but once we were the staff was very friendly and things were explained.

Feb 9, 2018

Super nice and friendly staff. Very helpful. Best eye place to go too.

Feb 9, 2018

Very professional staff, nice experience overall. I especially find Dr. Tran to be very knowledgeable, very patient oriented and I trust her with my Eyecare & my general well-being.

Jan 30, 2018

I have never had such good eye care as I have from Dr. Shaw and his staff.

Jan 25, 2018

Have always had great care at TMS Eyecare

Jan 22, 2018

We now have the whole family seeing Dr.Tran. very satisfied.

Jan 12, 2018

Dr. Tran is the bomb. She's the best

Jan 6, 2018

Have been using TMS Eye care for many years, have always received prompt and professional service.

Jan 5, 2018

Wonderfully eye doctor and staff. Everyone is so nice and makes you feel like you are important.

Dec 22, 2017

Excellent service, knowledge, and professionalism.

Dec 20, 2017

Wonderful and extremely helpful experience with choosing glasses with Insurance, fixing my frames that I have and recommending OTC drops for eyes with allergies (tearing, itching ect) Thank you a million times! Had a GREAT time! :)

Dec 18, 2017

Dr Tran is very informative about your condition and is very good at answering questions.

Dec 6, 2017

Dr. Tran is very thorough and knowledgeable. She has always made the correct recommendations for my eyewear correction.

Dec 2, 2017

I love this place! They are helpful and try hard to get me into the right contacts and glasses!

Dec 2, 2017

Dr Brad Mahjor is the reason I keep coming back. He is kind and very thorough. I feel he really cares about my eyesight.

Dec 1, 2017

The woman who conducted my eye tests prior to seeing Dr. Shaw was rude and provided an uncomfortable atmosphere, an experience I have never had at TMS Eyecare in the 19 years I have been coming there. Dr. Shaw was great, per usual, but the woman who did my eye tests prior to seeing the actual doctor provided awful customer service.

Nov 23, 2017

I appreciated the experience of the staff and the courteous attitude of all I encountered.

Nov 21, 2017

Dr Tran is the best, staff is always friendly. Excited to see the new building

Nov 18, 2017

Got in on time, Dr Tran was as friendly as ever. The rest of the staff was friendly and in good spirits Overall a pleasant visit.

Nov 18, 2017

the staff is always very friendly and helpful and Dr. Shaw is a wonderful doctor, I would recommend him to anyone.