The Vision Store - Deidra Casaus

Dr. Deidra Casaus

Star Star Star Star Star 63 Reviews

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Reviews

StarStarStarStarStar The vision store is great —    (Patient since 2017)

Its a very good place to go.they are great on what they do they help you anf trat you excelent.


StarStarStarStarStar Professional and timely!! —    (Patient since 2019)

The staff and doctors at the Vision Store were very professional and treated me very well. I got all my test in a timely manner I was out of there with everything that I needed .


StarStarStarStarStar Excellent care and service. —    (Patient since 2019)

Excellent care and service.


StarNo StarNo StarNo StarNo Star I realize eye appointments take time. We were i... —    (Patient since 2019)

I realize eye appointments take time. We were in the office for THREE hours for an appointment for my son. In the end, we had to go to Walmart to pick out frames, because the frames were all so expensive.


StarStarStarStarStar Professional & Courteous —    (Patient since 2006)

Professional & Courteous


StarStarStarStarNo Star Very professional service  —    (Patient since 2007)

Very professional service


StarStarStarStarStar Love this office and staff. Was grateful the o... —    (Patient since 2018)

Love this office and staff. Was grateful the other day to get help passing a eye test for a up coming job.. Thanks for helping me out.. It was a weird day.


StarStarStarStarStar Friendly service, up to date technology.  —    (Patient since 2019)

Friendly service, up to date technology.


StarStarStarStarStar Pleasant staff, thorough exam. Very pleased wi... —    (Patient since 2019)

Pleasant staff, thorough exam. Very pleased with the experience. I ordered two pair of glasses,,,hopefully, they will not disappoint!


StarStarStarStarStar Friendly Staff, Amazing Doctor and Fun Atmosphe... —    (Patient since 2019)

Friendly Staff, Amazing Doctor and Fun Atmosphere


StarStarStarStarStar  —    (Patient since 2019)

(I’ve not yet visited your website. Review for online presence pending)


StarStarStarStarStar  —    (Patient since 2019)

Excellent service and people skills:)


StarStarStarStarStar Always a pleasant experience with the friendly ... —    (Patient since 2017)

Always a pleasant experience with the friendly staff.


StarStarStarStarStar Professional and friendly service —    (Patient since 2019)

Dr. Casaus is excellent--she is very knowledgable, and takes the time to provide thorough explanations and recommendations. Her entire staff is wonderful as well.


StarStarStarStarStar Need Glasses done in 1 hour! —    (Patient since 2019)

Only part do not like is dont get glasses quickly. In our world today we can not wait 5 days for glasses life to short for that.


StarStarStarStarStar Outstanding Service Always!  —    (Patient since 2009)

Vision Store staff and Dr. Casaus are always very welcoming and provide professional care. They have up to date technology and provides the best care possible for your eye health. I highly recommend the Vision Store.


StarNo StarNo StarNo StarNo Star I won’t be back. They way the eye dr talks to p... —    (Patient since 2019)

I won’t be back. They way the eye dr talks to people it’s as if she thinks she is better than you and talks down to you. She was unprofessional when my wife went and was the same way with me.


StarStarStarStarStar Kandice mother of Jaleiah, Royal and Jordan Rankin —    (Patient since 2016)

We discovered Dr. D.M. Causus and her staff 3 years ago when we brought our 3 foster children (now adopted) in for their eye check. Our whole family of ten that range from adults, young adults and kids now see Dr. D.M. Causus and her staff. Dr. Causus and her staff are so friendly (love how they are with our children) and easy to talk to it's like being amongst family and they are so knowledgeable and proficient in their trade!! We would definitely refer and recommend them to our friends and family without a doubt and don't forget Cocoa their mascot of the office we love her so much!!!😁♥️


StarStarStarStarStar Very friendly and professional! —    (Patient since 2017)

Very friendly and professional!


StarStarStarStarStar Friendly staff and I really like Dr Casuas. She... —    (Patient since 2011)

Friendly staff and I really like Dr Casuas. She is very knowledgeable and spend quality time with her patients


StarStarStarStarStar Always have a very good experience. —    (Patient since 2016)

Always have a very good experience.


StarStarStarStarStar We are new to New Mexico, and wanted to find a ... —    (Patient since 2019)

We are new to New Mexico, and wanted to find a good eye doctor and glasses in our area, when we found this place and took the insurance we had. We were relieved that this place was so nice and the people very pleasant and helpful.


StarStarStarStarStar Awesome —    (Patient since 2019)

5 stars plus! The front desk girl is amazing....and that’s just the start. Everyone is kind and compassionate.


StarStarStarStarStar Dr Casaus is so professional and competent. Sh... —    (Patient since 2012)

Dr Casaus is so professional and competent. She keeps up with the latest eye technology and equipment and studies for her CMEs to bring the best of eye health to her patients. I fly from out of state to keep Dr Casaus as my preferred Optometrist. I have been her patient since 2009. A value added benefit is her compassionate and kind nature. She explains her results and teaches me what I might not understand. She is the best.


StarStarStarStarStar Good service. Very friendly —    (Patient since 2018)

Good service. Very friendly


StarStarStarStarStar Very thorough exam and I left feeling confident... —    (Patient since 2010)

Very thorough exam and I left feeling confident that my issue had been resolved. The gentleman administering the vision tests was very pleasant and competent as well.


StarStarStarStarStar Very good and pleasant people ........  —    (Patient since 2018)

Very good and pleasant people ........


StarStarStarStarNo Star I liked their customer service —    (Patient since 2018)

I liked their service. They were willing to perform an additional eye test for me last minute although it was closing time. I know it is all business, but they could have asked me to come on a different day than stretching their schedule. That showed they valued their customer service. Please try to make the waiting time shorter! I spent whole evening there!


StarStarStarStarStar  —    (Patient since 2012)

The employees are pleasant and very knowledgeable. We are very fortunate to have such a compassionate, knowledgeable Dr.


StarStarStarStarStar The Vision Store Has It All —    (Patient since 2016)

The facility is always gleaming which I appreciate. Staff are very well trained, attentive, informative, and helpful. I consider myself fortunate to have this level of consistent service each and every time I visit.


StarStarStarStarStar  —    (Patient since 2018)

Like the txt, but don't use on line service


StarStarNo StarNo StarNo Star They seem likebtgey really care. If your on a b... —    (Patient since 2018)

They seem likebtgey really care. If your on a budget forget it. VERY EXPENSIVE!!!


StarStarStarStarStar Friendly and efficient operation. —    (Patient since 2018)

Friendly and efficient operation.


StarStarStarStarStar The reminders of appointments if very helpful. —    (Patient since 2005)

The reminders of appointments if very helpful.


StarStarStarStarStar Great optometrist office —    (Patient since 2015)

Staff is very friendly, good services, CUTE frames.


StarStarStarStarStar I always enjoy having my eyes checked by Dr. Ca... —    (Patient since 2016)

I always enjoy having my eyes checked by Dr. Casaus. She does an excellent job. I recommend her to my family and friends.


StarStarStarStarStar Love this place  —    (Patient since 2014)

Everyone is so nice and helpful!! They try to get you seen as quickly as possible and they are great at reminding you of your appointments


StarStarStarStarStar Hi. I am not one For Surveys!! I was Very Impr... —    (Patient since 2018)

Hi. I am not one For Surveys!! I was Very Impressed with Everyone who Took time with me and Taking Care Of Mis OJOS y Salud!!! Frederico


StarStarStarStarStar Dr. Casaus and her staff operate a smaller shop... —    (Patient since 2015)

Dr. Casaus and her staff operate a smaller shop than you might find at the "Mall" or larger chains but they make up for it with personal attention and take the time to listen to your needs.


StarStarStarStarNo Star ... —    (Patient since 2011)

It was a thorough exam, and found things other Drs hadn't found.


StarStarStarStarNo Star pERSONNEL ALL VERY PLEASENT AND HELPFUL —    (Patient since 2011)

pERSONNEL ALL VERY PLEASENT AND HELPFUL


StarStarStarStarStar I love all the brands they have, very sectional... —    (Patient since 2018)

I love all the brands they have, very sectional. The staff are very friendly. Best eye clinic!


StarStarStarNo StarNo Star After not being in for 10 years, since a custom... —    (Patient since 2005)

After not being in for 10 years, since a customer Service issue, on eyeglasses. I am waiting on the service once I receive my eyeglasses. I hope it will be a good experience and will recommend highly, after. Right, now the exam and others was great and my wife made an appt. so, already i refer her to make the appt.


StarStarStarNo StarNo Star  —    (Patient since 2018)

We traveled 180 miles and were early for appointment and we were not taken back until almost an hour later. I find this disrespectful of me and my time


StarStarStarNo StarNo Star Routine vision exam —    (Patient since 2017)

My only issue with The Vsion Store is i. Regards to the amount of time that is spent waiting. I had an 8:15 appt and arrrived 10 minutes early to complete the paperwork. Didn’t get called back to begin th exam until 8:35. I then completed the initial exam and waited another 15 minutes for the optometrist to see me. After the exam, i then waited another 10 minutes for the optician to visit with me. Was taken back to the exam room again and waited another 10 minutes for the optometrist to see me one last time. The whole appt took almost 2 and a half hours. I do appreciate the friendly staff and they do provide great care but having to take off 3 hours from work for a routine eye exam was hard to swallow. The long waits between the different stations became frustrating.


Reply

Eddie, Thank you for you feedback. We do apologize for length of the exam, and we will strive to better our wait times. We do appreciate you as a patient and look forward to serving you in the future. The Vision Store Staff

StarStarStarStarStar Staff was very professional and patient with my... —    (Patient since 2016)

Staff was very professional and patient with my grandson who is very hyper.


StarStarStarStarStar My annual visit was pleasant with all the nice ... —    (Patient since 2017)

My annual visit was pleasant with all the nice folks at The Vision Store in Bernalillo.


StarStarStarStarStar The Vision store staff is very polite and profe... —    (Patient since 2004)

The Vision store staff is very polite and professional. Dr. Casaus is always friendly and happy to see me. I enjoy the office atmosphere very much!


StarStarStarNo StarNo Star The staff was very nice but it took 1.5 hrs for... —    (Patient since 2018)

The staff was very nice but it took 1.5 hrs for just a regular eye exam


StarStarStarStarStar Excellent Care!  —    (Patient since 2009)

I highly recommend The Vision Store to anyone for their eye care, Dr. Casaus and her staff made me feel very welcomed and comfortable. They were very professional, knowledgeable and they made my overall experience very pleasant with the excellent care they provided me during my appointment.


StarStarStarStarStar  —    (Patient since 2016)

Friendly and I formative staff. Convenient location.


StarStarStarStarStar Amazing! Best optomology office in NM —    (Patient since 2018)

Amazing! Best optomology office in NM


StarStarStarStarNo Star Comprehensive service but add on services are c... —    (Patient since 2018)

Comprehensive service but add on services are costly.


StarStarStarStarStar Thank You!!! Blessings!!! —    (Patient since 2018)

Very thorough examination and appreciate Dr. Causas’ sharing her knowledge of natural remedies for some of my health issues!


StarStarStarStarStar Excellent service —    (Patient since 2009)

The staff are very friendly & knowledgeable. The Dr cares very much for her patiences and is very knowledgeable in the type of work ,trying to save everyone's vision. I really appreciate her sincerity.


StarStarStarStarStar  —    (Patient since 2018)

It was easy to make an appointment. The staff were knowledgeable, friendly and professional. I look forward to my next appointment!


StarStarStarStarNo Star The doctor was good and knowledgeable. Her supp... —    (Patient since 2018)

The doctor was good and knowledgeable. Her support staff was great, although they did forget to use my wife's coupon on her purchase, we will be back for our yearly exams.


StarStarStarStarStar It was a much calmer atmosphere than my previou... —    (Patient since 2018)

It was a much calmer atmosphere than my previous provider. The people were all knowledgeable and answered all by questions.


StarStarStarStarStar An experience worth noting: Everyone was ver... —    (Patient since 2017)

An experience worth noting: Everyone was very helpful, courteous, and professional. The office was clean and well appointed.


StarStarStarStarStar Professional and courteous service —    (Patient since 2006)

Professional and courteous service


StarStarStarStarStar Eye exam for a visitor from Maine —    (Patient since 2017)

Very friendly, professional staff and Doctor. All state of the art equipment.


StarStarStarStarStar Maybe change having patients look at glasses be... —    (Patient since 2010)

Maybe change having patients look at glasses before. My eyes were dilated and it was hard to see or make a decision. TV was too much about eyes would have rather watched a show or something. Over all a great visit. Thank you.


StarStarStarStarStar Very friendly staff and the entire experience w... —    (Patient since 2017)

Very friendly staff and the entire experience was joyful.