The Vision Center

Improve Your Vision...Change Your Life

Star Star Star Star Star 371 Reviews

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Reviews

StarStarStarStarStar 1st visit & 2nd visit. —    (Patient since Fri Jun 08 00:00:00 MDT 2018)

5 star rating. Everybody was very polite .I will be back for my yearly check up.


StarStarStarStarStar My husband and I have been patients at the Visi... —    (Patient since Sat Oct 23 00:00:00 MDT 2010)

My husband and I have been patients at the Vision Center (located behind the Toys R Us store) for several years and have been pleased with the courteous and professional service we receive from all of the staff. The doctors are great and the selection of eye wear at competitive prices is wonderful. They are up to date on the latest in eye health and eye care and we plan to continue using them in the future.


StarStarStarStarStar Dr. Plow and his staff are wonderful.  —    (Patient since Fri Mar 13 00:00:00 MDT 2009)

Dr. Plow and his staff are wonderful. They are friendly and knowledgeable and are always able to answer my questions. The office is beautiful. Great selection of glasses to choose from. I would recommend them to anyone.


StarStarStarStarStar I am new patient to you. Was treated quite ce... —    (Patient since Mon Nov 27 00:00:00 MST 2017)

I am new patient to you. Was treated quite decently as would be expected. Like the offer of coffee, especially flavored creamer,now I'm going to expect that grab it soon as l get there! Shame on me! All personell seemed to be having a good day and were forewarned of my cantankerous nature if not handled just so. I was informed that one doctor did the arranging of the whole outfit. He done good.


StarStarStarStarStar Our needs are always met! —    (Patient since Sat Aug 31 00:00:00 MDT 2013)

The Vision Center has always taken great care of my wife and I. The staff are very friendly and willing to help in anyway they can. They always address my questions and concerns at the time of need, and not once have I had an issue where services or help could not be provided. I feel my vision is well taken care of when I go to the Vision Center. Any time I need to have my frames adjusted, new nose pieces installed, or just want to look around for a potential upgrade... I've never had a problem.


StarStarStarStarStar  —    (Patient since Tue Jan 12 00:00:00 MST 2016)

Great experience all the way around !


StarStarStarStarNo Star Great doctor —    (Patient since Sat Feb 25 00:00:00 MST 2017)

This is the second time we saw Dr. Oconnor and he is really good with kids. My daughter is 8 and is terrified of the eye doctor and he is really patient and thorough.


Reply

Thank you for saying so, Audrey, I love kids and love it if I can make their trip to the Optometrist fun! Dr. O'Connor

StarStarStarStarStar A+ —    (Patient since Sat Dec 27 00:00:00 MST 2008)

Great customer experience!!!


StarStarStarStarStar  —    (Patient since Wed May 02 00:00:00 MDT 2018)

I WAS VERY PLEASE WITH THE SERVICE I RECIEVED AND WAS AN POSTIVE EXPERIENCE. I WAS REFERRED BR A FRIEND AND IT WAS A GOOD CHOICE . THANKS TO MUCH FOR YOUR PROMPT SERVICE.


StarStarStarStarStar Very professional  —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

Dr. Plow and his staff including Roxanne, are very professional and through.


StarStarStarStarStar Dr. Plow gives a great eye exam. —    (Patient since Sat Jun 06 00:00:00 MDT 2009)

Dr. Plow gives a great eye exam.


StarStarStarStarStar Dr. O'Connor, Ashley, and Christine were all gr... —    (Patient since Wed Apr 18 00:00:00 MDT 2018)

Dr. O'Connor, Ashley, and Christine were all great. The check in area, exam room, and product areas are all modern, well lit, clean and comfortable. I will be happy to recommend the Vision Center.


Reply

And we are happy to have been able to serve you! -Dr. O'Connor

StarStarStarStarStar Routine eye check. —    (Patient since Tue May 25 00:00:00 MDT 2010)

Courteous, and efficiently organized.


StarStarStarStarStar Very nice and courteous staff who make you feel... —    (Patient since Fri Feb 08 00:00:00 MST 2008)

Very nice and courteous staff who make you feel comfortable through out your vist


StarStarStarStarStar Very Disappointed!!  —    (Patient since Tue Feb 17 00:00:00 MST 2015)

Disappointed!! Had my appointment with Dr. Plow. He is absolutely wonderful. Had a great experience choosing frames and ordering new glasses with Kristi. It has almost been 30 days and I have not received my new glasses. They did come in once and I was told that they would have to be sent back because of blemishes, which I understand. But when I asked the gentleman when they would be ready he said "They will be ready when their ready". Found the attitude very disturbing and in helpful. I will defiantly consider going somewhere else when my next eye exam is do. And I say this because this is the second bad experience I have had at your establishment. The first bad experience was with the same gentleman. Ultimately I am very disappointed with my experience and i do NOT HAVE NEW GLASSES!! Which have already been paid for...


StarStarStarStarStar Great friendly service with timely appointments... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

Great friendly service with timely appointments


StarStarStarStarStar Thank you Dr Plow and to your entire staff! I'm... —    (Patient since Mon Mar 26 00:00:00 MDT 2018)

Thank you Dr Plow and to your entire staff! I'm 55 years old and this was only my second exam ever. You and your staff are friendly, prompt and very knowledgeable! I won't trust my eyes to anyone else! Thank you again!!


StarStarStarStarStar 5 STARS! EXCEPTIONAL CARE AND SERVICE! —    (Patient since Mon Mar 19 00:00:00 MDT 2018)

From the moment I walked in the door, I was greeted very cheerfully. Everything involved with my visit was very thoroughly explained to me, and all of the personnel were very knowledgeable and pleasant to be around. This was my first visit to this center, but it definitely won't be my last. I was extremely impressed by their state-of-the-art equipment and would wholeheartedly recommend them to anyone who needs vision care.


StarStarStarStarStar Excellent Eye Care Providers —    (Patient since Thu Jul 05 00:00:00 MDT 2012)

The Only Eye Care Facility you will need. Excellent all around. Dr. Plow is excellent.


StarStarStarStarStar My daughter was having an issue with her eye th... —    (Patient since Thu Mar 08 00:00:00 MST 2012)

My daughter was having an issue with her eye that felt like something stabbing her eye all day. Her pediatrician said it was allergies that morning by the afternoon it was worse so I took her to Dr Plow. There was something under her upper eyelid scratching her eye which he removed and she had immediate relief so glad we went to him.


StarStarStarStarStar I was in and out quickly which I appreciatedsi... —    (Patient since Tue Mar 16 00:00:00 MDT 2010)

I was in and out quickly which I appreciated since I had another appointment following this one. Everyone was pleasant and helpful.


StarStarStarStarStar It was great coming back to your office again. ... —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

It was great coming back to your office again. Got my glasses in 6 days and I can see better again. Thank you!


StarStarStarStarStar Staff was prompt, professional and pleasant. —    (Patient since Mon Jan 11 00:00:00 MST 2016)

Staff was prompt, professional and pleasant.


StarStarStarStarStar Great service. I love the discounts they offer ... —    (Patient since Thu Jul 29 00:00:00 MDT 2010)

Great service. I love the discounts they offer when my insurance doesn’t pay.


StarStarStarStarStar Great Place to Go  —    (Patient since Wed Feb 28 00:00:00 MST 2018)

These guys are great! Place was beautiful when I went in, they made me feel comfortable and Dr. O'Connor took his time and I never felt rushed. He actually made me feel like he cared about my vision. Though getting air blown on my eyeballs still sucked, I'd recommend them to anyone who asks! Oh, and Google! Update your maps, they've moved around the corner.


StarStarStarStarNo Star Everything goes well without scheduling delays ... —    (Patient since Mon Nov 02 00:00:00 MST 2009)

Everything goes well without scheduling delays in the examination process. Each member of the examination team explains what is being performed and the results of each examination.


StarStarStarStarStar Thank you Dr. Plow for taking the time to see m... —    (Patient since Fri May 21 00:00:00 MDT 2010)

Thank you Dr. Plow for taking the time to see me on short notice. I received excellent care from you and your staff.


StarStarStarStarStar Very friendly, informative and willing to discu... —    (Patient since Fri Feb 09 00:00:00 MST 2018)

Very friendly, informative and willing to discuss and use all insurance options


StarStarStarStarStar The staff was so very welcoming and nice. I’ve ... —    (Patient since Tue Feb 06 00:00:00 MST 2018)

The staff was so very welcoming and nice. I’ve never been somewhere where we were treated so well. Thank you so much for helping my son with his first eye appointment and pair of glasses. We will forever be grateful.


StarStarStarStarStar My-Wear Eye Care —    (Patient since Mon Feb 21 00:00:00 MST 2011)

The Vision Center is an eye care center with a caring staff, competent docs, and great advisors on eye wear style, appropriate lenses, and pricing options. An emergency often tests the quality of a business. Recently, I had something in my eye. It felt like it was tearing through the eye! I went to the VC and was immediately given care--in spite of a busy schedule already in existence. The staff was responsive and caring. There was a detailed check to guarantee there would be no glitches with my major medical insurance coverage. From my own experiences, I'd highly recommend the VC for family eye care.


StarStarStarStarStar I am glad to be back to Vision Center —    (Patient since Fri Nov 13 00:00:00 MST 2009)

I am glad to be back to Vision Center. I had went to another location because of my insurance coverage and the prescription I received from the other location, which I will not name, was a total waste of money that I didn't have. Dr. Plow definitely made my prescription much clearer and sharper. The staff is very friendly and helpful.


StarStarStarStarStar  —    (Patient since Mon Jan 15 00:00:00 MST 2018)

Happy and satisfied with my first visit to the Vision Center. I went specifically for contact lens renewal. Dr. Fish explained everything clearly and I left very satisfied.


StarStarStarStarStar Dr. Plow was very thorough. Joyce did a great ... —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Dr. Plow was very thorough. Joyce did a great job setting me up with glasses.


StarStarStarStarStar Excellent eyecare service —    (Patient since Mon Jan 21 00:00:00 MST 2008)

The Vision Center staff are very professional and they addressed my needs for eye care with a personal touch. I would recommend The Vision Center to my family and friends.


StarStarStarStarStar Most pleasant and personal experience, thank yo... —    (Patient since Wed Oct 21 00:00:00 MDT 2015)

Most pleasant and personal experience, thank you.


StarStarStarStarStar Great place! Kind, respectful staff, thorough e... —    (Patient since Mon Nov 27 00:00:00 MST 2017)

Great place! Kind, respectful staff, thorough exam, and clean nice office!


StarStarStarStarStar Great place to go for my eye care! —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Great place to go for my eye care!


StarStarStarStarStar Excellent in service and access.  —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Excellent in service and access.


StarStarStarStarStar  —    (Patient since Tue Dec 05 00:00:00 MST 2017)

Dr. Plow was very thorough in completing my exam & his staff was very friendly.


StarStarStarStarStar Great place, exam thorough and personnel friend... —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Great place, exam thorough and personnel friendly and knowledgeable.


StarNo StarNo StarNo StarNo Star I will not be back  —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

I feel as though I’ve given The Vision Center the benefit of the doubt for the past two years that they have had my business. After today, however, I am officially done. I feel that there is zero understanding or voluntary/helpful explanation for how expensive an annual exam is and not one doctor or member of the staff has EVER been overly friendly or helpful to my husband or me. The staff and doctors are nice enough but they are certainly not overly friendly and I was made to feel poor and untrustworthy by a certain employee today when I went to pick up my glasses. I thought picking up my glasses would be a quick “in and out” experience but the process was not explained well to me at my initial visit and I was left feeling very embarrassed and unprepared today.


StarStarStarStarStar Excellent care and service.  —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

Excellent care and service.


StarStarStarStarStar  —    (Patient since Thu Sep 15 00:00:00 MDT 2016)

Excellent. Everyone was very cordial.


StarStarStarNo StarNo Star  —    (Patient since Wed Sep 30 00:00:00 MDT 2015)

Facility is beautiful. Dr. Fish was extremely polite, patient and professional.


StarStarStarStarStar I was very pleased with everyone that helped us... —    (Patient since Fri Sep 29 00:00:00 MDT 2017)

I was very pleased with everyone that helped us on Friday. Looking forward to getting work safety glasses taken care of also.


StarStarStarStarStar I really enjoyed my experience here add always.... —    (Patient since Thu May 08 00:00:00 MDT 2014)

I really enjoyed my experience here add always. The staff is very friendly and service is awesome!


StarStarStarStarStar Stopped in on a whim just to look at frames sin... —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Stopped in on a whim just to look at frames since my mom was in town and could be a second opinion for me but they were able to fit me in for an exam in that time too! Dr. Plow was very personable and him and all of the staff made me feel like I'd known them forever! My family will definitely be coming here from now on!


StarStarStarStarStar Excellent service. Very competent. —    (Patient since Tue Sep 01 00:00:00 MDT 2009)

Excellent service. Very competent.


StarStarStarStarStar I see Dr. O'Connor and have always had confiden... —    (Patient since Fri Sep 12 00:00:00 MDT 2014)

I see Dr. O'Connor and have always had confidence that I am receiving the best exam/advice I could. Appointments are usually running as scheduled with little wait time.


StarStarStarStarStar This practice carries Oakley I have looked in ... —    (Patient since Thu Jul 27 00:00:00 MDT 2017)

This practice carries Oakley I have looked in the area for this brand and found it here. One staff member is an Oakley expert and knows the brand and our options. I think this made a typical visit into a great visit.


StarStarStarStarStar The staff is amazing there! So friendly & helpf... —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

The staff is amazing there! So friendly & helpful


StarStarStarStarStar Best optical provider in our area. The support... —    (Patient since Fri Jan 04 00:00:00 MST 2008)

Best optical provider in our area. The support staff is dedicated to outstanding customer service and making each patient's visit pleasant. Very busy office but orderly and friendly. Doctors are top shelf. I really like this place!


StarStarStarStarStar Wonderful staff! My husband and I appreciate al... —    (Patient since Fri Oct 23 00:00:00 MDT 2009)

Wonderful staff! My husband and I appreciate all the help with our questions! Dr. O'Connor was wonderful and very patient! We will definitely stay with The Vision Center!


StarStarStarStarStar I am always treated very kindly at the Vision C... —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

I am always treated very kindly at the Vision Center, It is the only place I would go for eye care


StarStarStarStarStar Would highly recommend ! —    (Patient since Sat Mar 08 00:00:00 MST 2014)

Great atmosphere and people !


StarStarStarStarStar Feel I received excellent care.  —    (Patient since Fri Aug 19 00:00:00 MDT 2011)

Feel I received excellent care.


Reply

Thank you Kathleen

StarStarStarStarStar Very personable, I shall be very pleased if the... —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

Very personable, I shall be very pleased if the glasses hold up to my rigorous routines, I will give a better review after my glasses arive and see how they fit


Reply

Thank you for the feedback Shawn. We will make sure your new glasses fit perfectly.

StarStarStarStarStar Thank you for taking time to check my eyes, of ... —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

Thank you for taking time to check my eyes, of which are very important to me. Everyone in your office was very pleasant and helpful and knew all the answers to my questions. I enjoyed my visit and would recommend others to consider going to your establishment.


Reply

We appreciate you taking the time to give us your feedback. We would love the opportunity to care for your friends and family. Thank you

StarStarStarStarStar Dr. Plow is beyond knowledgeable.  —    (Patient since Wed Feb 03 00:00:00 MST 2016)

I have been to many eye doctors throughout my life. I have been with The Vision Center for almost 3 years now. I would NEVER go anywhere else now! The Vision Center staff is friendly, helpful, knowledgeable and all around amazing! I had gone to a previous eye doctor that claimed I would need $600 eye drops as I was pre-glaucomic. Dr. Plow explained that it is actually due to my high eye pressure; no need for concern or pricey eye drops. He also recommended a contact for astigmatism in my right eye. I have never seen better than I am seeing now! I would recommend this place to everyone with eye care needs!!!


Reply

Angela, I am so glad we could help you with your vision and put your mind at ease about your eye health. We look forward to seeing you next year!

StarStarStarStarStar Everyone on staff was very helpful and friendly... —    (Patient since Mon Jun 05 00:00:00 MDT 2017)

Everyone on staff was very helpful and friendly.


Reply

Thank you Robin!

StarStarStarStarStar Thank you vision work. Kudos! —    (Patient since Wed May 24 00:00:00 MDT 2017)

Dr. O'Connor was great. He takes the time in explaining what he is doing, what he sees during the eye exam in terms one can understand. I would like to say thank you to all the staff that helped me during my first visit for helping me through everything, even picking out my first pair of frames.


Reply

Louise, Thank you for recommending Dr. O'Connor and The Vision Center. We look forward to caring for your eye care needs in the near future.

StarStarStarStarStar Professional, Courteous, and Thorough. —    (Patient since Mon May 22 00:00:00 MDT 2017)

The doctor who performed the exam for my Eye Infection was thorough , courteous, and a great professional. I look forward to bringing my whole family to your facility for all our Vision needs. Thank you!


Reply

Mrs. Vogel, Thank you for your kind words and we look forward to taking care of you and your family for years to come.

StarStarStarStarStar This is THE place —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

Beautiful facility, friendly staff, knowledgeable doctors.


Reply

Thomas, Thank you for such a strong recommendation. We appreciate it.

StarStarStarStarStar Everyone was very helpful and I was able to get... —    (Patient since Fri Oct 10 00:00:00 MDT 2008)

Everyone was very helpful and I was able to get everything I needed.


Reply

Great to hear everything went well. Thank you Carla

StarStarStarStarNo Star not enthused with the online aspect of this bus... —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

not enthused with the online aspect of this business prefer to go in store


StarNo StarNo StarNo StarNo Star Lost... —    (Patient since Mon Mar 04 00:00:00 MST 2013)

Came in with a eye problem, no soulutions, no answers, I couldn't read the eye exam..... the doctors conclusion was to just wait and see if it becomes okay..... I can't not drive, or work and am using a magnifying glass to type this. Very disappointed with diagnoses and solutions. I have an appointment schdualed but I can't say as I will be back. There's several other eye places and I suggest looking into them.


Reply

Michael, I am sorry for the confusion, but Dr. O'Connor did come up with a definitive diagnosis using advanced testing. Unfortunately there is no immediate cure for this condition, except time. I understand this can be frustrating. We will have him call you tomorrow to further explain the situation

StarStarStarStarNo Star Everyone was friendly and extremely professiona... —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Everyone was friendly and extremely professional. Wife was happy with all the women's style of eye wear. I on the other hand was not . I wish they had better selection. Overall I would recommend


Reply

Thank you for the feedback Charles. We continually update our selection, so let us know what you are looking for and maybe we can get it for you. We'll be in touch.

StarStarStarStarStar Wonderful experience, would recommend a visit. ... —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Wonderful experience, would recommend a visit.


Reply

Thank you

StarStarStarStarStar I switched over to the Vision Center two years ... —    (Patient since Thu Feb 11 00:00:00 MST 2016)

I switched over to the Vision Center two years ago. I have been very happy with the service provided from everyone. Dr. Plow and the vision team are a pleasure to work with.


Reply

We are glad to have you as a patient happy you had a great visit.

StarStarStarStarStar Always a great experience!  —    (Patient since Sat Apr 30 00:00:00 MDT 2011)

Always a great experience!


Reply

Thanks Rachelle.

StarStarStarStarStar Excellent experience! —    (Patient since Fri Oct 23 00:00:00 MDT 2009)

No wait time - Great service - competent staff - all the latest technologies - excellent, stylish selections of eyewear - felt like I was in good hands!


Reply

Emily, Thank you for letting us know how we did. Let us know if there is anything else we can do for you.

StarStarStarStarStar Very friendly. Dr OConnor was fabulous and effi... —    (Patient since Tue Mar 09 00:00:00 MST 2010)

Very friendly. Dr OConnor was fabulous and efficient. Didn't wait at all for new glasses + prescription sunglasses. Staff were great.. A+ service


Reply

Katrina, Thank you for the feedback.

StarStarStarStarStar Wonderful Experience  —    (Patient since Fri Apr 14 00:00:00 MDT 2017)

Wonderful Experience - Staff were exceptional, Dr. Plow was wonderful to work with. I have had negative experiences with other vision centers in the past, Dr. Plow was kind, understanding and very patient.


Reply

Kristen, I am very happy your visit went well. We try to treat our patients as we would our own family. Thank you

StarStarStarStarStar I love this store! Every one is so courteous an... —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

I love this store! Every one is so courteous and prompt. I always feel at ease when I come in.


Reply

Todd, We appreciate your comments and look forward to seeing you again soon.

StarStarStarStarStar Dr. Plow and team are great. —    (Patient since Mon Dec 05 00:00:00 MST 2011)

Dr. Plow and his team are great. Very friendly, knowledgeable and never keep me waiting long. I drive out of my way to go to this office and definitely recommend it.


Reply

Thank you Patti for the glowing review. We appreciate you driving so far to see us. Let us know if you need anything else.

StarStarStarStarStar Friendly staff, great service! —    (Patient since Mon May 07 00:00:00 MDT 2012)

I have been coming here for years now and I have had an awesome experience every single time! I love this place


Reply

Jessica, Thank you for the kind words. Stop in anytime.

StarStarStarStarStar Need larger selection of frames for big guys li... —    (Patient since Mon Aug 17 00:00:00 MDT 2009)

Need larger selection of frames for big guys like myself. Unfortunately could not find anything that suited me..... Other than that everything was excellent.


Reply

Gary, We usually have a nice selection, but were running low at the time of your visit. Stop back in and see what we have for you. Sorry about the inconvenience.

StarStarStarStarStar Great service. Great selection.  —    (Patient since Sat Mar 31 00:00:00 MDT 2007)

Great service. Great selection.


Reply

Thank you for your feedback Heather.

StarStarStarStarStar The staff at the vision was very courteous, exp... —    (Patient since Fri Mar 31 00:00:00 MDT 2017)

The staff at the vision was very courteous, expedited your care and was knowledgable about the services they provide. The doctor I saw (Dr. O'Connor) was very nice, exuded confidence and had a great 'bedside' manner.


Reply

Kathryn, We are so happy you had a great visit to our office. Let us know if you need anything else.

StarStarStarStarStar  —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

everyone is nice friendly and quick about appointments


Reply

Thank you. Great to see you Brittany.

StarStarStarStarStar Great experience as usual —    (Patient since Sat Mar 28 00:00:00 MDT 2015)

We have always had a great experience at the Vision Center. Everyone there is always so helpful and caring. From the doctor to the techs and the ones who make the glasses.


Reply

Thank you for the feedback Tim. Hope to see you again soon.

StarStarStarStarStar Quick appt. got something in my eye. They got m... —    (Patient since Tue Mar 21 00:00:00 MDT 2017)

Quick appt. got something in my eye. They got me right in. Thank you.


Reply

We are happy to help and glad you are feeling better :)

StarStarStarStarStar Very well done. Solid staff and exam. —    (Patient since Thu Mar 23 00:00:00 MDT 2017)

Very well done. Solid staff and exam.


StarStarStarStarStar Got in and out super fast ! —    (Patient since Tue Jan 12 00:00:00 MST 2016)

Got in and out super fast !


Reply

Glad to see you again Nancy. See you next year :)

StarStarStarStarStar Great experience —    (Patient since Fri Mar 17 00:00:00 MDT 2017)

My experience was smooth, seamless and encouraging. Dr. O'Connor was especially professional and kind. Professional atmosphere from the moment I walked in right through the completion of my visit .


Reply

Michael, We are glad you enjoyed your visit and look forward to seeing you again next year.

StarStarStarStarStar Comfort —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Thank you to the staff here that makes coming to the eye doctor very relaxing and comfortable


Reply

Rc, Thank you for the feedback. Let us know what else we can do to make your experience, and that of others, better.

StarStarStarNo StarNo Star Confusion —    (Patient since Wed Feb 01 00:00:00 MST 2017)

In hind-sight it was a very confusing visit. My eye exam detected a large cataract in my left eye and a smaller cataract in right eye. I ended up ordering a pair of safety glasses anyhow that I now know will not work for me because I had cataract surgery and my eye sight has completely changed. I think the person who waited on me should of know that ahead of time and not wasted my time and money or his time. I was never contacted again about my safety glasses arriving so maybe (and hopefully) they were never ordered.


Reply

Mr. Liddick, I am not sure why you were confused, but you were referred for surgery by the doctor, as you know, and no glasses were ordered by you nor paid for by you. We will be contacting you today to clarify things.We wish that you would have given us a call if you had any questions after your exam. We would have made sure you understood the situation better.

StarStarStarStarStar Dr. PLOW WAS VERY THOROUGH & Answered all my qu... —    (Patient since Thu Mar 31 00:00:00 MDT 2011)

Dr. PLOW WAS VERY THOROUGH & Answered all my questions. Staff were very helpful and friendly. Many thanks for great caring service.


Reply

You are welcome Shirley. Stop in again soon!

StarStarStarStarStar I was very impressed with the attention I recei... —    (Patient since Wed Feb 15 00:00:00 MST 2017)

I was very impressed with the attention I received as a first time patient at The Vision Center. I was given very detailed information about my eye condition and how to treat it and within a couple of days I felt so much better! I am grateful for the assistance they provided.


Reply

We are so happy that you are feeling better Michelle. Let us know if we can help with anything else.

StarStarStarStarStar Very friendly staff, extremely helpful and plea... —    (Patient since Tue Nov 02 00:00:00 MDT 2010)

Very friendly staff, extremely helpful and pleasant.


Reply

Sundae, Thank you for coming in to see us and are happy that you had a great experience. Come back and see us again soon!

StarStarStarStarStar Dr O'Connor was very pleasant and answered all ... —    (Patient since Fri Mar 30 00:00:00 MDT 2012)

Dr O'Connor was very pleasant and answered all of my questions. He was interested about my concerns and was very thorough in his explanations.


Reply

David, We are pleased that you had a great experience with Dr. O'Connor. Please let us know if you need anything else.

StarStarStarStarStar For your Eyes Only! —    (Patient since Fri Feb 24 00:00:00 MST 2017)

I had a pleasant experience at The Vision Cener. The staff were very professional and polite. The waiting area was nice too. I would highly recommend!


Reply

Nathaniel, Thank you for your review. We look forward to seeing you again soon.

StarStarStarStarNo Star . —    (Patient since Fri Feb 24 00:00:00 MST 2017)

I left a review below, that soma's it up. I believe Dr. plow checked my eyes a lone time ago at Wal-Mart.


StarStarStarStarStar excellent job very advanced equipment highly e... —    (Patient since Fri Feb 10 00:00:00 MST 2017)

excellent job very advanced equipment highly educated doctor useful information


Reply

Marilyn, Thank you for giving us your feedback. We try to provide the best eye care using the latest in diagnostic equipment. We all hope to see you again next year.

StarStarStarStarNo Star Felt Right At Home —    (Patient since Fri Jan 27 00:00:00 MST 2017)

I've been to other eye doctors where it feels like they're trying to sell you on services, procedures, and things you don't really need. I really didn't get any of that from Dr. Plow and the Vision Center team. If anything, Dr. Plow went out of his way to avoid "selling" me anything and provided professional insight and advice, always allowing me to make the final decision regarding my eye care. This is the way a patient should feel when they visit a doctor, and I look forward to many more years of being their patient.


Reply

Jonathan, We really appreciate your kind words and hope to see you again soon.

StarStarStarStarStar What a refreshing experience. My previous eye e... —    (Patient since Tue Jan 24 00:00:00 MST 2017)

What a refreshing experience. My previous eye exam and purchasing of eye glasses were from "a big box" chain, and would recommend all my friends ands family to visit the Vision Center.


Reply

Thank you so much Erika

StarStarStarStarStar Nervous Nellie —    (Patient since Fri Jan 20 00:00:00 MST 2017)

I'm very nervous at the optometrist but everyone here made me comfortable.


Reply

Nellie, I'm glad our staff made you feel at ease. Let us know if there is anything else we can do for you.

StarStarStarStarStar Professional —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Staff was very helpful, professional and customer focused. Thank you for your courtesy and care.


Reply

It is our pleasure. We hope to see you again soon.

StarStarStarStarStar Loved it here! Everyone is nice and very helpfu... —    (Patient since Fri Jan 13 00:00:00 MST 2017)

Loved it here! Everyone is nice and very helpful!


Reply

Thanks Jacalyn. Looking forward to seeing you again soon!

StarStarStarStarStar The Vision Center met my vision needs with comp... —    (Patient since Fri Jan 13 00:00:00 MST 2017)

The Vision Center met my vision needs with compassion and excellence.


Reply

Thank you Emily. Let us know if there is anything else we can do for you.

StarStarStarStarStar Excellent professional care —    (Patient since Sat Aug 28 00:00:00 MDT 2010)

Everyone was very professional during my visit giving me an excellent examination and eyeglass fitting. As always, I am very pleased with the care I received.


Reply

Mr. Potter, We appreciate you taking the time to let us know how we are doing. We hope to see you again soon.

StarStarStarStarStar Great service, friendly staff! They have a very... —    (Patient since Thu Sep 10 00:00:00 MDT 2009)

Great service, friendly staff! They have a very extensive selection of frames. It most importantly I trust my eyes to them!


Reply

Ronda, Thank you for entrusting us with your eye care.

StarStarStarStarNo Star Very organized, pleasant staff, and professiona... —    (Patient since Mon Jan 11 00:00:00 MST 2016)

Very organized, pleasant staff, and professional surroundings.


StarStarStarStarStar Outstanding! —    (Patient since Fri Dec 23 00:00:00 MST 2016)

Scheduling the appointment was super easy and having the text message reminders were very convenient also. The staff is very friendly, welcoming and helpful. Great experience overall!!


Reply

We are glad you had such a great visit. Hope to see you again soon.

StarStarStarStarStar great experience. —    (Patient since Tue Dec 20 00:00:00 MST 2016)

I had a very good experience. the staff was wonderful and very friendly. my appointment was quick but thorough answering all my questions and making me feel very comfortable and confident in getting my first pair of glasses. I would like to say thank you to all of the staff.


Reply

We are happy to help Mark. Looking forward to seeing you soon.

StarStarStarStarStar Quality care and service! —    (Patient since Sat Jun 19 00:00:00 MDT 2010)

Quality care and service in a timely manner! Excellent selection of frame choices with expert advice! I cannot wait until my new glasses arrive! Thank you


Reply

We hope you love them :)

StarStarStarStarStar  —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Very professional group of people. I found myself asking a lot of questions. Not once did anyone get impatient or make me feel stupid for asking. I have already recommended Vision Ctr, to family members and will continue to do so. Thank you Vision Ctr.


Reply

Thanks for the review Margaret

StarStarStarStarStar Highly Recommend —    (Patient since Fri Dec 05 00:00:00 MST 2014)

All the staff members are friendly and knowledgeable. Visits are quick, but thorough, due to each staff member having a specialty. I highly recommend The Vision Center.


Reply

Timothy, We are very happy that you had a great visit and look forward to seeing you again soon.

StarStarNo StarNo StarNo Star Receptionist did not verify insurance B4 visit —    (Patient since Thu Jan 02 00:00:00 MST 2014)

When I called to schedule an appointment for my daughter, I gave the receptionist our insurance information, and she said she would check to make sure the visit would be covered, and would call me if it would not be covered. She did not do this. My husband and daughter arrived for the appointment, and THEN the receptionist tried to verify insurance coverage; however, the insurance company website was down. They proceeded with the exam, and my husband paid for it. When we returned a few days later to pick out frames, we were told that your office does not accept our insurance. I am very unhappy, as the receptionist told me when scheduling the appointment that she would check that BEFORE the date of the appointment, and call me if it would not be covered.


Reply

We spoke today on the phone and cleared up a few things regarding your recent visit. We explained that the staff tried to verify your benefits for 2 days prior to the visit, but since your insurance company was closed due to the holiday, we were not able to do that. Also, on the day of your visit, the insurance company's system was down, so once again we could not verify your benefits. We do our best to find out what benefits our patients are entitled to prior to their appointment, but in some cases we cannot do this and then must collect fees for services up front. As for not accepting your plan, there must have been some miscommunication. We do accept the plan, but your policy did not cover this type of appointment. We subsequently did more research and found a discount plan for you and applied these discounts to your account. We apologize for the situation and hope that we can continue to deliver superior service to your family in the future.

StarStarStarStarStar Dr Plow was very helpful in answering all my qu... —    (Patient since Thu Nov 11 00:00:00 MST 2010)

Dr Plow was very helpful in answering all my questions. The staff was great when ordering my glasses, and figuring out the insurance.


Reply

Thanks Chip for letting us know how we are doing. See you soon.

StarStarStarStarStar i rate this facility at a 5 star. —    (Patient since Fri Nov 18 00:00:00 MST 2016)

i rate this facility at a 5 star.


Reply

Thank you Linda

StarStarStarStarStar As a new patient, I was treated very well. Dr.... —    (Patient since Tue Nov 08 00:00:00 MST 2016)

As a new patient, I was treated very well. Dr. Plow was engaging and thorough in his assessment of my needs. My new contact lens prescription addressed my vision problem very well. Overall, I'm very pleased with my experience at the Vision Center.


Reply

David, Welcome to our practice. We are happy that you chose us to care for your vision needs. Just as a reminder, we are also experts in diagnosing and treating eye disease, such as injuries and infections in case you ever have any issues down the road.

StarStarStarStarStar Nice office other than the billing part seems l... —    (Patient since Fri Oct 03 00:00:00 MDT 2014)

Nice office other than the billing part seems like all areas are covered. Doctor knows what he is doing and answers all questions with firm knowledge.


Reply

John, We're glad you had a great visit.

StarStarStarStarStar Clean office, nice, professional staff.  —    (Patient since Tue Nov 08 00:00:00 MST 2016)

Clean office, nice, professional staff.


Reply

Thanks Nicole. See you next year.

StarStarStarStarStar Doug Robertson, eye wear consumer —    (Patient since Mon Nov 02 00:00:00 MST 2009)

My appointment started on time and was conducted very professionally and efficiently.


StarStarStarStarNo Star Sales Associate who helped with frames selectio... —    (Patient since Thu Aug 02 00:00:00 MDT 2012)

Sales Associate who helped with frames selection was great. She took the time to help me look for frames that looked good on me. She gave me feedback on frames I selected and helped me narrow down the options. The personal attention and care is appreciated. it was nice to have someone who seemed to care about me and the decision that I have to wear and live with beyond the sale, rather than just trying to get me to buy something and push me out the door. I don't know her name but the young lady with long straight blonde hair was the most personable and helpful sales associate that I've encountered at the Vision center.


Reply

Heather, We truly appreciate your candid and thoughtful review. The associate that assisted you is Ashley. We will let her know how pleased you are with her service. Let us know if there is anything else we can do for you.

StarStarStarStarStar Excellent experience! Nothing but good things t... —    (Patient since Mon Oct 31 00:00:00 MDT 2016)

Excellent experience! Nothing but good things to say!


Reply

We appreciate your response. See you next year.

StarStarStarStarStar Amazing! Dr Plow is the best!!  —    (Patient since Fri Apr 03 00:00:00 MDT 2009)

Amazing! Dr Plow is the best!!


Reply

Hope to see you again soon Caryn.

StarStarStarStarStar Wonderful staff. Always helpful. Appointments... —    (Patient since Fri Apr 02 00:00:00 MDT 2010)

Wonderful staff. Always helpful. Appointments never take very long, yet they are willing to answer any questions and provide information when asked. Thank you!


Reply

Julie, We appreciate the feedback. Thank you

StarStarStarStarStar Quality eye care —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

I arrived without an appointment set, was greeted swiftly and kindly and they quickly got me into an exam room and I was done in 10 minutes. It took me longer to pick out my new glasses than the exam itself. A+ for the staff all around.


Reply

Thanks Tom. I'm glad we could get you in and out quickly. Hope you enjoy your new glasses:)

StarStarStarStarStar The building was well lit and extremely clean. ... —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

The building was well lit and extremely clean. The staff were very helpful and friendly. My dr. Was great. A pleasure to have my eyes examined there.


Reply

Thank you so much Dorothy. We look forward to seeing you and your family again soon.

StarStarStarStarStar great experience. i would recommend your office... —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

great experience. i would recommend your office to other people.


Reply

Rebecca, Thank you for your feedback. We would be happy to take care of your friends and family. Let us know if we can help.

StarStarStarStarStar Very pleasant staff, and very helpful! They knew ... —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

Very pleasant staff, and very helpful! They knew their jobs well they weren't like some places where the staff avted like they were being imposed upon helping you!


Reply

Sheryl, Thank you for the review. We strive to take care of our patients as though they were family members. We'll see you again soon :)

StarStarStarStarStar  —    (Patient since Mon Nov 16 00:00:00 MST 2009)

Great experience. Got in and out with exactly what I wanted.


Reply

Nicole, Let us know if there is anything else we can do for you. See you soon :)

StarStarStarStarStar Efficient & courteous from start to finish. Fair ... —    (Patient since Thu Oct 06 00:00:00 MDT 2016)

Efficient & courteous from start to finish. Fair selection of frames for my insurance (Davis).


Reply

Nicole, Thank you for letting us know how we are doing.

StarNo StarNo StarNo StarNo Star Lame doctors office. Beware! —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

Service was poor. Waited 20 minutes after scheduled appointment to see the doctor, who wasn't very personable. Staff socialized more together then was helpful to customers. Nothing explained option wise. No answer to my questions.


Reply

Katelyn, We apologize if you did not see the doctor right at your scheduled time, but your preliminary testing was started on time and the doctor came in a short while later. You checked out 35 minutes after your scheduled appointment time. We value your time and make every effort to stay on schedule.If you have a question, our staff will always answer them to the best of their ability, so I am not sure to what you are referring. If you still have questions, don't hesitate to call and speak directly to our office manager, Roxanne.

StarStarStarStarStar The Vision Center is the only place I trust the w... —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

The Vision Center is the only place I trust the well being of my eyes


Reply

Ronald, Thank you for the kind words and entrusting us with your eye care.

StarStarStarStarStar  —    (Patient since Fri Aug 19 00:00:00 MDT 2011)

Every one was kind helpful and informative at every step of the process


Reply

We are glad you had a nice experience. We look forward to seeing you again very soon.

StarStarStarStarStar My wife and I had a very good experience at The V... —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

My wife and I had a very good experience at The Vision Center. Everything was great!


Reply

We are happy to have you both as new patients. Let us know if you have any questions.

StarStarStarStarStar Great service and very friendly staff!... —    (Patient since Mon May 07 00:00:00 MDT 2012)

Great service and very friendly staff!


Reply

Thank you Dominic. See you soon

StarStarStarNo StarNo Star I like Dr. Plow but staff is iffy —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

I like Dr. Plow and Jen Taber, but I find most of the rest of the staff to be unfriendly and not terribly professional. The young woman that greeted me at reception this time was polite and friendly but I was obviously interrupting a personal phone call. The receptionist that has been there for years is grouchy and my kids are afraid of her. The eye glasses technician usually reaks of cigarette smoke and I don't like to have him get to close to me because the smell is offensive. So I haven't had my glasses updated in years. Lastly I show up a few minutes early anticipating there might be paperwork to deal with. Then the wait is almost always 30 mins or more. My time is valuable too!


Reply

Mr. Spencer, I'm sorry to hear that your visit was not up to your expectations. We value our patient's time and try to stay on schedule the best we can but circumstances arise occasionally that put us behind. As for the other concerns, they have been address in the past and are no longer an issue. Thank you for taking the time to let us know how we can improve.

StarStarStarStarStar prompt, little pricey but understand emergency vi... —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

prompt, little pricey but understand emergency visit cost. I will be hopefully back to get my exam and new glasses next year. 2017


Reply

Tina, We are glad we could see you emergently and take care of your issues. See you next year:)

StarStarStarStarStar Staff was great and Dr. O'CONNER made my 6 year o... —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

Staff was great and Dr. O'CONNER made my 6 year old feel comfortable. She was very nervous and he was patient and kind to her.


Reply

We are so glad your daughter had a great visit. We really love taking care of kids here.

StarStarStarStarStar Always a great experience at the vision center. ... —    (Patient since Sat Jun 21 00:00:00 MDT 2014)

Always a great experience at the vision center.


Reply

We appreciate your feedback Erika. See you next year.

StarStarStarStarStar Very nice physician and staff!... —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

Very nice physician and staff!


Reply

Thank you Andrew.

StarStarStarStarStar Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I w... —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I will continue to come to the vision center for my eye care needs in the future!


Reply

Thank you so much for the review Jeanine. We really appreciate you taking the time to let us know how we are doing. See you soon :)

StarStarStarStarStar  —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Excellent service. I was seen right away and after having an awful visit at a different store they were very reassuring. Dr. Plow took his time and answered all of my questions. Appreciate not being rushed and treated like my issues actually mattered!


Reply

Kayla, We are so pleased that we could help you. If you need anything else, don't hesitate to ask.

StarStarStarStarStar One of the best in patient care. I have never recieved so much time and patience from staff as I d... —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

One of the best in patient care. I have never recieved so much time and patience from staff as I did here. Super helpful and willing to take the time to help you make a decision in eye care and eye wear. One of the best experiences I have had in exam and picking out glasses. Definetly my clinic I will be staying at.


Reply

Kelsea, What can we say , but THANK YOU! You can count on us to take care of your eye care and eye wear needs from now on.

StarStarStarStarStar first time, excellent exprience... —    (Patient since Mon Jul 25 00:00:00 MDT 2016)

first time, excellent exprience


Reply

Glad you enjoyed your visit Roy. Stop back in again. Thanks

StarStarStarStarStar 5 stars for The Vision Center, doctors and staff! ... —    (Patient since Fri Jul 31 00:00:00 MDT 2015)

5 stars for The Vision Center, doctors and staff!


Reply

Susan, Thank you very much for entrusting us with your eye care needs.

StarStarStarStarStar  —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

great service, friendly and knowledgeable people


Reply

Paul, We appreciate the comments. Hope to see you back again soon.

StarStarStarStarStar The staff are top notch, already professional and helpful. ... —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

The staff are top notch, already professional and helpful.


Reply

Thank you Barbara

StarStarStarStarStar Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great optio... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great options for frames. A side note, gorgeous interior designing!


Reply

Marissa, Thank you for taking the time to review us. We are delighted that you had a wonderful experience. Please stop in and see us again soon.

StarStarStarStarStar I thought it was a great experience! I was a walk in and they were able to fit me right in and it ... —    (Patient since Wed Jul 13 00:00:00 MDT 2016)

I thought it was a great experience! I was a walk in and they were able to fit me right in and it was quick. They explained everything about my lenses and options and I was very happy with the cost too.


Reply

Kelly, Glad we could get you right in and take care of your needs. Stop back in any time.

StarStarStarStarStar  —    (Patient since Fri Jul 01 00:00:00 MDT 2016)

I appreciate you giving me an appointment and fitting me in the day I called.


Reply

Glad we could help :)

StarStarStarStarStar A great visit! —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

All staff members that I interacted with were helpful, friendly and professional.


Reply

Doreen, Thank you for your feedback. Let us know if we can do anything else for you. Hope to see you again soon.

StarStarStarStarStar Great place set me up with a nice pair of glasses they also offer a quick class on how to put in a... —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

Great place set me up with a nice pair of glasses they also offer a quick class on how to put in and remove your contacts


Reply

Nicholas, Thank you for letting us know how we are doing. Stop in if you need a refresher on inserting your contacts.

StarStarStarStarStar  —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

My visit with Dr Plow was very cordial. He has a down to earth personality. Puts you at ease. Seems knowledgeable about his profession. He is thorough and spends the time needed for a proper eye exam unlike other places I've been where they treat you like your a number. Very satisfied.


Reply

John, Thank you for taking the time to share your thoughts about your recent visit. Let us know if there is anything else we can do for you. We look forward to seeing you again soon.

StarStarStarStarStar Great as always. Friendly and helpful.... —    (Patient since Sat Sep 21 00:00:00 MDT 2013)

Great as always. Friendly and helpful.


Reply

Thanks Josh!

StarStarStarStarStar I always have a great experience at The Vision Center.  —    (Patient since Mon Apr 04 00:00:00 MDT 2011)

I always have a great experience at The Vision Center. I had a comprehensive eye exam with Dr. Plow. He explained any changes in my vision/eye health and answered any questions I had. The staff was very helpful in explaining my insurance and giving honest opinions with frames choices. The atmosphere at The Vision Center is friendly, warm, and inviting. Thank You!


Reply

Sharon, Thank you for the terrific review. We really appreciate your feedback.

StarStarStarStarNo Star Dr. Plow review  —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

He was fast, effective, and, quick to the point. He did it fast and painlessly.


Reply

Glad to help. See you soon.

StarStarStarStarStar i was very pleased with my visit... —    (Patient since Thu May 26 00:00:00 MDT 2016)

i was very pleased with my visit


Reply

Thank you for the review Dylan.

StarStarStarStarStar I would like to say that everyone was very polite and always smiling. Also very helpful.... —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

I would like to say that everyone was very polite and always smiling. Also very helpful.


Reply

Thank you Sally. We are a happy bunch over here :)

StarStarStarStarStar Very nice. —    (Patient since Sat May 21 00:00:00 MDT 2016)

Very nice and friendly people working there. Liked the brightness of the sales floor area and waiting room. Staff very professional!


Reply

Sandy, Thank you for taking the time to give us your thoughts. We'll see you soon.

StarStarStarStarStar very efficient and helpful staff... —    (Patient since Fri Aug 19 00:00:00 MDT 2011)

very efficient and helpful staff


Reply

Thank you for your comments. We strive to deliver an exceptional experience.

StarStarStarStarNo Star  —    (Patient since Thu May 19 00:00:00 MDT 2016)

Good experience for my adolescent son


Reply

Let us know if we can be of further service. Hope to see you again soon.

StarStarStarStarStar great place —    (Patient since Fri Jan 30 00:00:00 MST 2009)

In and out. Great staff, having been going to them for years


Reply

We look forward to seeing you again soon.

StarStarStarStarStar Entire team is pleasant and easy to work with. —    (Patient since Fri Jul 02 00:00:00 MDT 2010)

Entire team is pleasant and easy to work with. The customer service is the reason my wife and I continue to return to the vision center.


Reply

Thank you Ted. We appreciate the feedback and your loyalty.

StarStarStarStarStar Best eye care and customer service ever!... —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Best eye care and customer service ever!


Reply

Wow! Thank you so much.

StarStarStarStarStar The atmosphere and staff are amazing. Very friendly and helpful. ... —    (Patient since Wed May 04 00:00:00 MDT 2016)

The atmosphere and staff are amazing. Very friendly and helpful.


Reply

Melissa, Thank you for the review. Let us know if there is anything else we can do for you.

StarStarStarStarStar Dr Plow is a very good and thorough would recommend him to anyone.... —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

Dr Plow is a very good and thorough would recommend him to anyone.


Reply

Thank you for the kind words. Dr. Plow

StarStarStarStarStar  —    (Patient since Sat Nov 08 00:00:00 MST 2008)

I was very very happy with my visit. It was an emergency visit, where I just walked in without an appointment and I was taken almost immediately without having to wait more than 5 minutes for Dr. Plow.


Reply

Mary, It's our pleasure. We hope you feel better soon.

StarStarStarStarStar I found everyone I spoke to very pleasant and helpful at the Vision Center... —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

I found everyone I spoke to very pleasant and helpful at the Vision Center


Reply

Thank you for the positive feedback Diane.

StarStarStarStarStar I would like to thank Dr Plow and all the staff for being so kind and helpful... —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

I would like to thank Dr Plow and all the staff for being so kind and helpful


Reply

Ronald, We really enjoy your visit. It's OUR pleasure and privilege to take care of you. See you soon! Dr. Plow

StarStarStarStarStar Always friendly and helpful, gets you in and answers all questions. —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

Always friendly and helpful, gets you in and answers all questions.


Reply

Thank you Mason. Let us know if there is anything else we can do for you.

StarStarStarStarStar 5 Stars —    (Patient since Fri Jul 09 00:00:00 MDT 2010)

Always a pleasure. timely. profession and courteous.


Reply

Thanks Jolene!

StarStarStarStarStar Overall-Yup! FIVE STARS!  —    (Patient since Fri Jun 13 00:00:00 MDT 2014)

After searching for a personable, patient and professional eye care center...(for about two years) ...and having been in and out of three other central NY facilities with various eye injuries-trade related... I was referred to Dr. Plow's office by a business client... Herself a happy (and discerning patient of his)! Whereupon after the very first visit I quickly came to realize I was finally in a good place and in a office that cared, was safe, modern, well light, conscientious and yes, patient. Each and every time any of the terrific (and knowledgable staff) has proven itself up to the task! After many visits-some lengthy... Some even late to my appointment... And now with about 10 pair of prescription glasses-some technical (specifically for work), some plain and some fashionable... And a pair just for reading...and some sunglasses to ease my cataract... I'm here to say that YES! I'm a client who drives about a hour to get here-one way! And yes! I can see! And yes, I love it here! Dr. Plow takes the time. Roxanne gets it done. Steve knows his glasses... The entire staff is awesome... All the women about the floor help! Now if other CNY businesses could take note! ...I'm impressed and I'm careful who gets my money. The Vision Center is definitely at the top!


Reply

Jonathon, What can you say to that kind of review other than THANK YOU! We all really do enjoy when you come in to see us. You appreciate the services we provide and the quality of the products we carry. We love to get to know our patients and their individual needs because it makes what we do so much more rewarding when we can make a difference in someone's life. You know you can count on us. Hope to see you again soon. -Dr. Plow and staff.

StarStarStarNo StarNo Star Services —    (Patient since Fri Mar 25 00:00:00 MDT 2016)

Very thorough examination. All my questions were answered. Good explanation of options available. Overall good experience.


Reply

Thank you Elizabeth for taking the time to comment. We hope to see you again soon.

StarStarStarStarStar I loved the fact that everyone took there time with me  —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

I loved the fact that everyone took there time with me . I wasn't rushed through like other doctors offices.


Reply

Thank you Jamie. We love to get feedback on how we are doing. It makes us better at serving our patients.

StarStarStarStarStar Excellent Place to get new glasses —    (Patient since Mon Mar 14 00:00:00 MDT 2011)

Dr Plow and his staff are great! Very welcoming to us when we are there. Very helpful and very competent! Have always had a positive experience with every visit!


Reply

Mickey, Thank you for the kind words. Let us know if you need anything. Dr. Plow

StarStarStarStarStar Dr Plow and his staff are awesome! —    (Patient since Sat Mar 19 00:00:00 MDT 2011)

Dr. Plow is a wonderful Dr! My family has full confidence in his ability to help with any medical issues we may be having. Plus he has always fits us with the best prescription to be able to see clearly! We look forward to coming into his office every year! When selecting new glasses, there is a huge selection of frames to choose from and the staff is awesome about helping us find the frames we love!


Reply

Michele, Thank you so much for taking the time to give us your feedback. We really enjoy seeing you and Mickey every year. Dr. Plow

StarStarStarStarNo Star Good —    (Patient since Wed Apr 11 00:00:00 MDT 2012)

Not a lot to add, Dr. Plow is very professional, staff was pleasant, overall good experience.


Reply

We are glad you had a good visit. We look forward to seeing you again soon.

StarStarStarStarStar Great experience . Doctor was very thorough & informative.  —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

Great experience . Doctor was very thorough & informative.


Reply

Glad to hear you had a great visit.

StarStarStarStarStar Excellent!! —    (Patient since Fri Mar 11 00:00:00 MST 2016)

excellent service all around a great place for vision care!


Reply

Thank you Penny

StarStarStarStarNo Star Pleasant Visit —    (Patient since Wed Jul 23 00:00:00 MDT 2014)

My test was conducted; however, the first one was not the correct one. So I had to have the test taken over. Once that was accomplished, the rest of the appointment went well.


StarStarStarStarStar I always have a great experience when I visit the Vision Center —    (Patient since Fri Mar 13 00:00:00 MDT 2009)

I always have a great experience when I visit the Vision Center. the staff are friendly and knowledgeable and do their best to give you the best options for the best price. Friendly, knowledgeable staff that don't rush you when making your decisions. The large selection of frames is also a plus. I highly recommend the Vision Center for all your eye care needs.


Reply

Starlene, We are so happy that you enjoy coming to see us. We really do try to make every visit a memorable one for you.

StarStarStarStarStar Wonderful Atmosphere  —    (Patient since Sat Feb 20 00:00:00 MST 2016)

I'm a new patient to the Vision Center. After hearing so many great things I decided to switch. From the moment I walked in I felt very comfortable. The selection of frames was AMAZING. I went in for a contact lens exam. They made sure I knew everything I needed to know before I left. My contacts fit wonderful and I am very happy with my decision to switch.


Reply

Victoria, We are so happy you decided to give us a try and you were pleased. We will do our best to deliver the best experience every year. Hope to see you soon.

StarStarStarStarStar The vision center was extremely helpful to me in explaining what options I had with my insurance —    (Patient since Tue Mar 05 00:00:00 MST 2013)

The vision center was extremely helpful to me in explaining what options I had with my insurance. I received a very thorough examination and would recommend the vision center to anybody


Reply

Kevin, We are very happy that you had a great experience with us. Please stop in anytime if you need an adjustment or just want to see what's new. We'd love to see you again.

StarStarStarStarStar I have been going to Dr. Plow for many years now, he isthe very best. :) —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

I have been going to Dr. Plow for many years now, he is the very best. :)


StarStarStarStarStar Very pleased ! —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

This is a top notch office with dedicated and knowledgeable staff. They all go the extra mile to assure a quick and efficient visit. I highly recommend this office !!


Reply

Thank you Deborah for your kind words. Let us know if there is anything else we can do for you.

StarStarStarStarStar Very satisfied with The Vision Center. —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

Very satisfied with The Vision Center.


Reply

Thank you for the feedback Jane. Stop in anytime for an adjustment on your eyeglasses.

StarStarStarStarStar Friendly & Professional Experience —    (Patient since Fri Apr 02 00:00:00 MDT 2010)

The office staff was very friendly and courteous. Dr. Plow was very professional and took care of my concerns. Eye exam was comprehensive. No waiting time. Great experience. I would recommend the Vision Center for great service & experience.


Reply

Lori, Thank you for the nice words. We pride ourselves on excellent customer service. Please let your friends and family know about us. We would love the opportunity to help them as well. See you soon:)

StarStarStarStarStar Staff was very helpful and explained our options and helped to keep the cost of my daughter's... —    (Patient since Thu Jan 02 00:00:00 MST 2014)

Staff was very helpful and explained our options and helped to keep the cost of my daughter's contacts low.


Reply

Thank you for the feedback Janet.

StarStarStarStarStar Great visit, glasses arrived quickly.  —    (Patient since Sat Jul 23 00:00:00 MDT 2011)

Great visit, glasses arrived quickly.


Reply

Enjoy them! Stop in any time to have them adjusted.

StarStarStarStarStar 5 Stars! —    (Patient since Tue Jan 12 00:00:00 MST 2016)

5 stars! Everything was exceptional! I'm glad I picked the Vision Center!


Reply

Thank you Nancy.

StarStarStarStarStar  —    (Patient since Mon Jan 11 00:00:00 MST 2016)

Wonderful experience! So glad you are in the twin tiers!


Reply

We are glad you found us! Let us know if there is anything else we can do for you. See you next year.

StarStarStarStarStar Very professional staff, beautiful office and quick service. —    (Patient since Wed Dec 30 00:00:00 MST 2015)

Very professional staff, beautiful office and quick service.


Reply

Thank you Barbara. Hope to see you again soon.

StarStarStarStarStar I was.satisfied verry nice people enjoy being there and i will come back for.more apps —    (Patient since Tue Dec 22 00:00:00 MST 2015)

I was.satisfied verry nice people enjoy being there and i will come back for.more apps


Reply

Dakota, We look forward to seeing you again.

StarStarStarStarStar I had my appointment at 10:20 and was a few minutes early checked over paper work and everything... —    (Patient since Sat Dec 31 00:00:00 MST 2011)

I had my appointment at 10:20 and was a few minutes early checked over paper work and everything was good and within an minute or two I was called to have my pictures taken of my eyes when that was done went into a waiting room and again within just a couple of minutes Dr. Plow came in and did the eye exam. everyone one is always very friendly and helpful and enjoy the one time a year I have to go to the eye Dr.


Reply

Donald, Thank you for your thorough review. Let us know if there is anything else we can do for you. See you next year!

StarStarStarStarStar laid back very reashuring friendly —    (Patient since Mon Nov 28 00:00:00 MST 2011)

laid back very reashuring friendly


Reply

Good seeing you again Larry. Thanks!

StarStarStarStarStar The Vision center is awesome. It's clean and comfortable. The service is friendly and quick —    (Patient since Fri Dec 05 00:00:00 MST 2014)

The Vision center is awesome. It's clean and comfortable. The service is friendly and quick. The optometrist explained things and was also very professional and friendly. There was even a person there who helped me select frames, which is nice for people like me with no sense of style. Overall, the best optometrist I have ever used.


Reply

Josh, We are glad you enjoyed your visit. Thank you for your feedback.

StarStarStarStarStar Very Professional and Great Service —    (Patient since Fri Sep 03 00:00:00 MDT 2010)

Always professional, knowledgeable and never any issues. Have been going for at least 4 years and will continue to go to The Vision Center.


Reply

Thank you for the kind words Jennifer. See you soon!

StarStarStarStarStar I have been going to the Vision Center for years. I always get a thorough exam from Dr —    (Patient since Thu Nov 11 00:00:00 MST 2010)

I have been going to the Vision Center for years. I always get a thorough exam from Dr. Plow, leaving with a good understanding of my eye health and needs. The staff is friendly and knowledgeable. They explain my insurance and help me with options. Thank you Vision Center for another great experience.


Reply

It is our privilege to take care of your eye care needs. We look forward to seeing you next year.

StarStarStarStarStar This was by far the best experience I have ever had at ANY vision center!!!! From the... —    (Patient since Tue Nov 17 00:00:00 MST 2015)

This was by far the best experience I have ever had at ANY vision center!!!! From the professional staff to the cleanliness of the environment and everything in between!!!


Reply

Thanks Jody! Let us know if we can help with anything else. Have a great Thanksgiving.

StarStarNo StarNo StarNo Star poor selection —    (Patient since Mon Jan 27 00:00:00 MST 2014)

Although the service I received was adequate, the selection of frames was sorely lacking and since my vision program only allows me new lenses and eye exam once a year and new frames every two years, each time I see a photo of myself or look in the mirror, I am reminded those are not the eyeglass frames I wanted :(


Reply

Thomas, I'm sorry you didn't find a frame that you were happy with. We do have one of the largest selections of frames in the region and carry a wide range of very stylish designer frames such as Nike, Oakley, Ray-Ban, Nautica, etc. Unfortunately we cannot carry every style to satisfy every single person's taste, though. If you saw something you liked elsewhere, we might have been able to get it for you. We always go out of our way to help people find what they will be happy with. Stop back in often as our selection changes regularly.

StarStarStarStarNo Star Excellent thorough service —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Excellent thorough service


StarStarStarStarStar The staff is always so friendly and helpful. I highly recommend this office! —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

The staff is always so friendly and helpful. I highly recommend this office!


Reply

Thanks Diana!

StarStarNo StarNo StarNo Star My appointment was scheduled for 10:40 —    (Patient since Tue Feb 15 00:00:00 MST 2011)

My appointment was scheduled for 10:40. I sat in the waiting room until 11 and did not see a doctor until 11:30. This is completely unacceptable. I will be taking my eye care needs elsewhere.


Reply

Michelle, We apologize for running behind during your last visit. Unfortunately the doctor had to spend extra time with his previous 2 patients due to unforeseen issues that came up during their appointments. We value our patient's time and always try to stick to the schedule for the benefit of the patient, as well as the office. We hope you can understand how unpredictable healthcare delivery can be at times and accept our apology for the extended wait.

StarStarStarStarStar Again very very very professional very understanding and love walking and your place in seeing a... —    (Patient since Sat Jan 23 00:00:00 MST 2010)

Again very very very professional very understanding and love walking and your place in seeing a beautiful smile at your front desk


Reply

Thank you the kind words. See you again soon Wyatt!

StarStarStarStarStar Friendly and courteous staff and prompt service. —    (Patient since Fri Apr 02 00:00:00 MDT 2010)

Friendly and courteous staff and prompt service.


Reply

Thanks Julie 😊

StarStarStarStarStar Highly recommended.  —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

Very friendly and helpful staff. Great experience.


Reply

Thanks Jillian!

StarStarStarStarStar Excellent care,adequate staff to meet patient flow, —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

Excellent care,adequate staff to meet patient flow. I felt I was the only patient that was focused upon during my visit, and at no point felt rushed.


Reply

Lisa, I appreciate the feedback. Let us know if there is anything that we can do for you in the future. Dr. Plow

StarStarStarStarStar Great experiance everytime —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

Keep up the good work, The doctors and staff are great.


Reply

Thank you. We'll do our best to continue to earn your trust.

StarStarStarStarStar My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are  —    (Patient since Fri Jul 22 00:00:00 MDT 2011)

My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are treated with respect. Appointments were easily made and we were able to get in convenient time and not months into the future. We are satisfied with our glasses and have never had to go back because of an issue with them, they are correct the first time. I would and have recommended Dr Plow to others especially people I work with.


Reply

Thank you so much for your kind words. Let us know if there is anything that we can do for you in the future.

StarStarStarStarStar Great Place. —    (Patient since Tue Oct 13 00:00:00 MDT 2015)

I had a wonderful experience here. I received the most thorough exam ever. Dr. O'Connor and the staff are very courteous and kind. Superior selection of eyewear options. Don't go anywhere else.


Reply

Carla, Thank you for the great review. We hope to see you again soon.

StarStarStarNo StarNo Star Long Wait but..... —    (Patient since Thu Oct 09 00:00:00 MDT 2014)

The wait was too long, perhaps some magazines would help occupy the time.... and an occasional check in from someone to let you know an updated wait time.


Reply

Patricia, Thank you for your feedback. We apologize for the long wait. Although we do have magazines in the waiting room and in the exam rooms, someone should have let you know the doctor was a bit behind schedule. We will remind the staff on this point. Thank you.

StarStarStarStarStar When I come in. Next thing I leave as a satisfied customer.  —    (Patient since Fri Sep 11 00:00:00 MDT 2009)

When I come in. Next thing I leave as a satisfied customer.


Reply

That's what we aim for. Thank you for the feedback.

StarStarNo StarNo StarNo Star Eh —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

The Dr was great but the reception team was sub par.


StarStarStarStarStar The Vision Center —    (Patient since Fri Mar 02 00:00:00 MST 2012)

The Vision Center and Dr. John Plow are great. Dr. Plow's exam is thorough and precise. A large selection of frames to fit whatever style you're looking for. If you're looking for contact lenses, they can do that too. The Vision Center is there for all your eye needs.


StarStarStarStarStar 5 stars! —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

Great facility, very clean, very friendly.


Reply

Thanks for the stars Laura! :)

StarStarStarStarStar I came in due to a foreign object in my eye, referred by a Quick Care medical facility —    (Patient since Tue Aug 18 00:00:00 MDT 2015)

I came in due to a foreign object in my eye, referred by a Quick Care medical facility. The doctor quickly and efficiently removed the object(s) from my eye, and prescribed an antibiotic.


Reply

Mr. K., Glad to hear you are feeling better. Let us know if there is anything else we can do for you. Dr Plow

StarStarStarStarStar Caring and understanding eye professionals —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

They are always willing to help with any eyeglass malfunction. They are kind and courteous and Dr. Plow is extremely patient with children. I recommend them to my family all the time.


StarStarStarStarStar I was very pleased with the service I received at The Vision Center in Horseheads, NY —    (Patient since Sat Oct 23 00:00:00 MDT 2010)

I was very pleased with the service I received at The Vision Center in Horseheads, NY. Everyone who works there that I was in contact with was very pleasant and they were all able to answer any questions I had. I love the selection and have always been pleased with my glasses and contacts and have had no problems.


StarStarStarStarStar I was worried I would not find the care I had grown used to in NYC, but I was happy to have found... —    (Patient since Fri Jun 08 00:00:00 MDT 2012)

I was worried I would not find the care I had grown used to in NYC, but I was happy to have found Dr. Plow. He is very thorough, pleasant and knowledgeable. The new place is beautiful and I could not recommend higher.


Reply

Kathleen, Thank you so much for the kind words. We will do our best to continue to earn your trust. We look forward to seeing you again soon. Dr. Plow

StarStarStarStarStar The staff at the Vision Center is supper.  —    (Patient since Mon Jun 21 00:00:00 MDT 2010)

The staff at the Vision Center is always great to deal with, friendly and they make sure they get the most out of the insurance options. Love the staff at this office, and they tend to remember you from year to year.


StarStarStarStarStar Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took  —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took the time to explain what he was looking for and what he found.


StarStarStarStarStar Excellence —    (Patient since Mon Oct 08 00:00:00 MDT 2012)

I have received continuing excellence in vision care. Thank you.


StarStarStarStarStar A pleasant and professional experience  —    (Patient since Fri Aug 14 00:00:00 MDT 2015)

My husband and I had not been to have our vision checked for years. I'm glad we we were able to meet with Dr. Plow. We appreciated that we did not feel rushed nor were we wasting time. It was an overall excellent experience. I also appreciated the staff who helped us pick new glasses and contacts and made sure we for the best deal possible sice we are without vision insurance.


StarStarStarStarStar Amazing experience  —    (Patient since Tue May 01 00:00:00 MDT 2012)

I was worried how long an eye appointment would take with two newborns at home, but the staff at The Vision Center were professional, friendly and prompt. The office is very clean, and the staff are exactly what you would hope for. Their new alternative to dilation is wonderful--highly recommended and well worth the $30! Thanks for the great experience: it was so nice to be done in less than an hour!


StarStarStarStarStar I like that I didn't have to wait long to be seen and the whole process of exam and selecting ... —    (Patient since Fri Mar 28 00:00:00 MDT 2014)

I like that I didn't have to wait long to be seen and the whole process of exam and selecting glasses went quick and smooth.


StarStarStarStarStar Everyone was very friendly and nice. —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

Everyone was very friendly and nice.


StarStarStarStarStar Great help picking out frames! Sharon was such a big help figuring cost, insurance,selecting... —    (Patient since Fri Jan 15 00:00:00 MST 2010)

Great help picking out frames! Sharon was such a big help figuring cost, insurance,selecting frames so much so I picked out 2 pair.


StarStarStarStarStar Staff was great and a very thorough exam. Thank you Dr. Plow! —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Staff was great and a very thorough exam. Thank you Dr. Plow!


StarStarStarStarStar You'll find the people friendly and receptive to your needs. —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

You'll find the people friendly and receptive to your needs. I only wish is there was a greater frame selection...but that didn't prevent me from finding and order two pair....


StarStarStarStarStar Dr Plow was great as always. He is a pleasure to deal with. I definitely would recommend him —    (Patient since Fri Oct 03 00:00:00 MDT 2008)

Dr Plow was great as always. He is a pleasure to deal with. I definitely would recommend him. Kristi was the young lady I dealt with while choosing my glasses. She was extremely helpful and sweet.


StarStarStarStarStar Most thorough exam and explanation I have experienced at an eye exam. —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Most thorough exam and explanation I have experienced at an eye exam.


StarStarStarStarStar Pleasant and Affordable  —    (Patient since Tue Jul 14 00:00:00 MDT 2015)

The staff here was very kind, quick and helpful! My eye exam went smoothly, and my eye doctor was very kind. I do not have eye insurance, which made me a bit nervous at first but the exam ended up being very affordable. The building is well kept and the frames selection includes quite a bit of variety. I would definitely recommend this vision center to a friend.


StarStarStarStarStar Impressive office!  —    (Patient since Sat Jul 11 00:00:00 MDT 2015)

The staff was wonderful, the office was beautiful and the Dr. was friendly and efficient.


StarStarStarStarStar Best service and knowledgeable staff —    (Patient since Fri Feb 18 00:00:00 MST 2011)

Best service and knowledgeable staff. I love the practice and all the great people, selections and atmosphere.continue the good work!


StarStarStarStarStar I highly recommend The Vision Center!  —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

I highly recommend The Vision Center! I had a very enjoyable experience and felt comfortable throughout my exam. The knowledgable staff helped me understand my insurance coverage and the pricing that best worked for me.


StarStarStarStarStar Very helpful staff all around —    (Patient since Fri Jun 26 00:00:00 MDT 2015)

Very nice front staff and Dr. Connors was very clear on all the procedures as he conducted them. Dr. Was very patient with me and allowed me time to decide on options during eye exam. My prescription is perfect. I did not wait long to be seen nor did I wait long once in the examining room for the Doctor.


StarStarStarStarStar Was really pleased with the over all visit.. —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

Was really pleased with the over all visit...very happy to see people love their jobs and want to do it correctly and thorough.Will be referring alot of people your way!


StarStarStarStarStar My first time at The Vision Center.  —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

My first time at The Vision Center. The staff was very friendly and knowledgeable. Dr. Plow explained my exam results in a way that was easy to understand. I would definitely recommend Dr. Plow & The Vision Center.


StarStarStarStarStar I was totally amazed at everything at The Vision Center It was like being pampered everyone bends... —    (Patient since Sat Jun 20 00:00:00 MDT 2015)

I was totally amazed at everything at The Vision Center It was like being pampered everyone bends over backwards to see you are well taken care of. I have told my friends I will never go to another place to get my eyes checked.


StarStarStarNo StarNo Star Wait was too long —    (Patient since Mon Sep 18 00:00:00 MDT 2006)

The wait in the waiting room was long, then got into exam room and waited some more. Heard other patients complaining about the wait time.


Reply

Rebecca, Thank you for your review. We appreciate the feedback. We looked at the schedule for the day you were here and the doctor was running 15 minutes behind. We value your time and do our best to stay on schedule and apologize if the delay effected your day. We will continue to look for ways to manage the schedule without sacrificing the thoroughness and quality of our care.

StarStarStarStarStar #1 Eyecare —    (Patient since Mon Sep 08 00:00:00 MDT 2008)

My children and I have been with Dr. Plow and the Vision Center since they opened. He's a wonderful Dr., the staff is wonderful and extremely helpful. I highly recommend them to everyone. :)


StarStarStarStarStar This was my first visit to The Vision Center, I was very pleased with my  —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

This was my first visit to The Vision Center, I was very pleased with my entire experience that day


StarStarStarStarStar Good Experience —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

I went for my appointment with two small children and the staff was very understanding when the kids were not on their best behavior.


StarStarStarStarStar My daughter's visit went very well —    (Patient since Thu Dec 06 00:00:00 MST 2012)

My daughter's visit went very well. The staff are always fast to welcome us in the door and get the process started. Dr. Plow is very sensitive to my daughter's eye care. She is extremely light sensitive and he makes it a point to do what he can to make it a pleasant exam for her. He explained our options thoroughly and gave us our due time to bring up concerns and cares for her eyes. She wears contacts and eyeglasses and her vision is very poor. So, we our comforted that we have a great eye doctor who cares and is concerned for her eye sight as we are.


StarStarStarStarStar Going to the Vision Center is the best experience you can have at an eye Dr. Dr Plow is the best  —    (Patient since Fri Apr 16 00:00:00 MDT 2010)

Going to the Vision Center is the best experience you can have at an eye Dr. Dr Plow is the best


StarStarStarStarStar I was treated very nicely by everyone. —    (Patient since Thu Apr 29 00:00:00 MDT 2010)

I was treated very nicely by everyone.


StarStarStarStarStar emergency visit —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

I called mid morning because something was in my eye. Dr. Plow took me in at noon and removed the problem. He explained that if I did not feel much better the next morning, to come back the next day. Visits with doctors are so hard to arrange on short notice and Vision Center was wonderful.


StarStarStarStarStar friendly —    (Patient since Fri May 29 00:00:00 MDT 2015)

visit was quick and everyone was friendly. it was my daughters first eye exam and they made it a good experience for her.


StarStarStarStarStar It was a great first experience —    (Patient since Thu May 14 00:00:00 MDT 2015)

It was a great first experience. I felt like the Dr took Tim with me to explain things and really cared about me having the correct prescription.


StarStarStarStarNo Star Excellent service —    (Patient since Thu May 14 00:00:00 MDT 2015)

My husband and I had appointments in the evening and were treated very well. The staff were very accommodating and professional. They explained every step and answered every question. The only thing that was overlooked was making an upcoming appointment as I needed to come back in a few months. I will definitely let others know of their excellent service. No complaints here.


StarStarStarStarStar All around pretty great experience —    (Patient since Sat Mar 26 00:00:00 MDT 2011)

All around pretty great experience. Very helpful determining if insurance or other coverage was better than store discounts. Easily toggled between this appointment and my last which was helpful for my questions. It's a busy practice because they know how to provide quality service efficiently.


StarStarStarStarStar First Time Contacts Lenses Exam —    (Patient since Tue May 05 00:00:00 MDT 2015)

I went to see Dr. Plow for a Contact prescription. He is such a nice doctor. He made sure I understood everything that he was doing and telling me. When it was time to try on lenses, Joel helped me out. He was so patient, and so nice. I was awful at putting them in but it didn't bother him at all. Such a great first time visit!


StarStarStarStarNo Star Some Bling Please! —    (Patient since Mon Nov 09 00:00:00 MST 2009)

I picked up a great pair of "Diva" glasses that are beautiful! I feel if you're going to be plaqued with visual aids around your face, then you might as well get some with bling! Thanks for the high-fashion choices Vision Center.


StarStarStarStarStar The best place to go for all you vision problems —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

The best place to go for all you vision problems


StarStarStarStarStar Staff was very knowledgeable as well as helpful —    (Patient since Fri May 01 00:00:00 MDT 2015)

Staff was very knowledgeable as well as helpful. Explained all options and gave discounts where they were available. Even checked my insurance and found out I did have coverage after I said no I didn't.


StarStarStarStarStar Very friendly people and they know there business —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

Very friendly people and they know there business. They have frame prices that will fit every bodies budget.


StarStarStarStarStar Very Happy With Our Visit —    (Patient since Thu Sep 09 00:00:00 MDT 2010)

We're always greeted with pleasant smiles and greetings whenever we have an eye appointment. From the time we walk in until we leave, we feel like we're made welcome and treated with the best care. We recommend The Vision Center (and Roxanne!) to anyone!


StarStarStarStarNo Star Nice staff, updated equipment.Overall this is a great place to go for vision care —    (Patient since Fri Jan 10 00:00:00 MST 2014)

Nice staff, updated equipment. Overall this is a great place to go for vision care. Office is very clean and inviting. Happy to see they invest in their equipment.


StarStarStarStarStar The employees were very engaging, and friendly.  —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

The employees were very engaging, and friendly.


StarStarStarStarStar Excellent —    (Patient since Tue Jul 09 00:00:00 MDT 2013)

It was a great experience the staff was very helpful, and friendly. They made my experience most satisfactory. I would definitely recommend my friends to be apart of your services. Thank you for your hospitality.


StarStarStarNo StarNo Star Vision Center —    (Patient since Fri Apr 17 00:00:00 MDT 2015)

Booked too many people at once.


Reply

Miranda, We apologize for the lengthy visit. Although the schedule was not overbooked, due to unforeseen circumstances with a patient scheduled near you appointment the doctor did fall behind. We try to stay on schedule, but sometimes things out of our control occur that effect the schedule. We hope your visit went well otherwise.

StarStarStarStarStar Awesome Service!!! —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

I went to The Vision Center for the first time this week. I was more than impressed with the excellent service I received. Dr. Plow explained what is going on with my eyes, which is not something that ever happened at the place I have gone to for the last fourteen years. I can't wait for my new glasses. The selection of frames is phenomenal. The office is beautiful and clean! I would recommend them to anyone!


StarStarStarStarStar Dr. Plow and his staff are very good —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

Dr. Plow and his staff are very good. All of my question and concerns were addressed completely and were explained in great detail. I did not feel rushed at any time. Thank you for an excellent experience!


StarStarStarStarStar Always a great experience —    (Patient since Tue Nov 17 00:00:00 MST 2009)

Dr. Plow and the staff at The Vision Center are the best. They are so professional and no question is too small. You really feel they listen and your satisfaction is highly important to each and every person you come in contact with.


StarStarStarStarStar Love the space! —    (Patient since Fri Feb 24 00:00:00 MST 2012)

Loved the new office space! My appointment was right on time, I really appreciated that I was in and out quickly with very little wait.


StarStarNo StarNo StarNo Star staff up front were not very friendly, one was on the phone with a customer and she was rolling... —    (Patient since Thu Aug 12 00:00:00 MDT 2010)

staff up front were not very friendly, one was on the phone with a customer and she was rolling her eye and sighing as if the customer was an inconvenience. Not a very good impression on the other customers in the waiting area.


Reply

Bernadette, We realize your time is important and do our best to stay on schedule, but were running a bit behind that morning due to an issue with another patient. We apologize for the delay. As for the staff member's gestures, she was spoken to about the situation. Be assured it will not happen again.

StarStarStarStarStar highly recommend —    (Patient since Sat Mar 28 00:00:00 MDT 2015)

Friendly and courteous. Very helpful and knowledgable.


StarStarStarStarStar I came to The Vision Center because I was worried about discomfort in my eye —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

I came to The Vision Center because I was worried about discomfort in my eye. It turns out to be a cataract. The doctor explained the situation to me and gave me an exam for new glasses. I was especially pleased that I could keep my current frames.


StarStarStarStarStar Everyone was extremely nice and helpful —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

Everyone was extremely nice and helpful. Didn't ha e to wait for the Dr he came in pretty fast after I sat down.


StarStarStarStarStar DoubleD —    (Patient since Fri Mar 20 00:00:00 MDT 2015)

An awesome complete eye care center that is focused on the customer. The employees went out of their way to help you obtain the best results possible.


StarStarStarStarStar No issues. It was friendly, fast and professional. Dr. Plow is great, as is the staff. —    (Patient since Fri Jul 11 00:00:00 MDT 2008)

No issues. It was friendly, fast and professional. Dr. Plow is great, as is the staff.


StarStarStarStarStar While waiting, Natalie made a point to reach out and connect with me, engaging in pleasant... —    (Patient since Mon Sep 13 00:00:00 MDT 2010)

While waiting, Natalie made a point to reach out and connect with me, engaging in pleasant conversaton and just seemed very genuine and friendly. During my time there, I overheard an older man expressing appreciation to Tracy, for what he referred to as her "excellent bedside manner". He also offered her praise for the ways she handled kids in the waiting area. Dr. Plow offered exceptional service and is obviously very competent, open and knowledgeable. I was very impressed by the staff and service during my appointment.


StarStarStarStarStar pleasant visit —    (Patient since Thu Nov 04 00:00:00 MDT 2010)

Employees seemed to be more friendly and happy to be at work (maybe because of the new building). Still seems a bit pricey. I waited until I had insurance so that I could afford contacts. My insurance paid half. I still paid $200 for the eye exam and a years worth (of 1 month) contacts. Overall I was satisfied. Very helpful and knowledgeable. Pleasant environment.


StarStarStarStarNo Star staff —    (Patient since Fri Mar 13 00:00:00 MDT 2015)

everyone was very pleasant


StarStarStarStarStar Great visit —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

You people are nice. I would rather come to the vision works verses twin tier eye.😊


StarStarStarStarStar The Vision Center staff are always very thorough and attentive with their customers' needs —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

The Vision Center staff are always very thorough and attentive with their customers' needs.They a truly a wonderful group and will continue to do business with them as long as time allows! Dr. Plow is the best of the best! Thank you so much!


StarStarNo StarNo StarNo Star todd dildine  —    (Patient since Thu Feb 12 00:00:00 MST 2015)

Nice office& nice staff.My first visit was very busy due to many vendors selling there ware.On return to Pick up my Two pairs of glasses, only received one due to an office error. Now I get to wait a couple more weeks and drive an hr to get my second pair.


Reply

Mr. Dildine, We do apologize for the mix-up with your second pair. We will find out how this occurred to be sure it doesn't happen again. We understand you have a long way to travel and sincerely apologize. We will contact you the minute they come in.

StarStarStarStarStar Dr. Plow and his staff do an excellent job. —    (Patient since Mon Mar 14 00:00:00 MDT 2011)

Dr. Plow and his staff do an excellent job.


StarStarStarStarStar My husband, son and I all come together. We had an excellent visit this past week —    (Patient since Sat Mar 19 00:00:00 MDT 2011)

My husband, son and I all come together. We had an excellent visit this past week. The staff were all very friendly and helpful. Picking out new glasses is always so difficult for me but when I come to the Vision Center, I always feel great about the frames I end up getting. Not only do the staff help me find frames to try on, they give opinions when asked how they look and make it a fun experience. We always look forward to coming in for our yearly exam visits!


StarStarStarStarStar Great experience  —    (Patient since Thu Feb 26 00:00:00 MST 2015)

The Vision Center was a nice place to go and get my eyes checked out. I was pleasantly surprised how quickly I got my glasses! The lady said up to two weeks and I got a call the next day after my visit. Will do business with Vision Center again.


StarStarStarStarStar I was very pleased  —    (Patient since Fri Feb 20 00:00:00 MST 2015)

I was very pleased with my visit and Dr. O'Conner was very thorough and professional. I would def recommend your vision center.


StarStarStarStarStar I was super impressed with how friendly and helpful the entire staff is —    (Patient since Thu Feb 12 00:00:00 MST 2015)

I was super impressed with how friendly and helpful the entire staff is. Keep up the great work! Great office and great experience!


StarStarStarStarStar Love Dr. Plow, very happy with the my visit. —    (Patient since Sat Oct 17 00:00:00 MDT 2009)

Love Dr. Plow, very happy with the my visit.


StarStarStarStarStar Everyone was very professional, nice ans helpful —    (Patient since Thu Jan 29 00:00:00 MST 2015)

Everyone was very professional, nice ans helpful. In all of the years I have been getting eye exams ass New glasses, this has been the best experience, hands down. Thank you all. You guys are awesome.


StarStarNo StarNo StarNo Star Long wait —    (Patient since Mon Dec 12 00:00:00 MST 2011)

I like Dr. Plow, but the wait was too long. This is also not the first time I've had to wait longer than 30 minutes from my appointment time.


Reply

Deborah, We apologize for the long wait at your last visit. We do value your time and are usually on schedule, but unfortunately we were behind schedule due to unforeseen circumstances. We are evaluating our internal procedures to try to identify the areas where we can improve our ability to stay on schedule. Thank you for your input. We use this feedback to continually improve patient's experiences at The Vision Center. Thank you!

StarStarStarStarStar I had a great visit that was very professional —    (Patient since Thu Jan 29 00:00:00 MST 2015)

I had a great visit that was very professional. Dr Plow makes you feel very comfortable and the rest of the staff very helpful. Thanks, Gary


StarStarStarStarStar Great Experience  —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

Always a great experience and wonderful to work with. My daughter will start coming in June after she turns 4.


StarStarStarStarStar ...pleasant business and professional atmosphere; Dr —    (Patient since Thu Jan 22 00:00:00 MST 2015)

...pleasant business and professional atmosphere; Dr.Plow and Kristi couldn't have been more helpful.


StarStarStarStarStar Great, friendly, helpful staff! Dr Plow is awesome! —    (Patient since Tue Jan 25 00:00:00 MST 2011)

Great, friendly, helpful staff! Dr Plow is awesome!


StarStarStarStarStar Excellent! —    (Patient since Wed Jan 21 00:00:00 MST 2015)

This was, by far, the best experience I have ever had getting an eye exam. The staff is very friendly and Dr. O'Connor is extremely knowledgable. I will definitely let family and friends know that The Vision Center is the best place to go for an eye exam!


StarStarStarStarStar  —    (Patient since Mon Jun 07 00:00:00 MDT 2010)

I would rate 4 stars. There is always room for improvement.


StarStarStarStarStar Greeted warmly when we arrived and the exam moved right along.Thank you —    (Patient since Fri Dec 13 00:00:00 MST 2013)

Greeted warmly when we arrived and the exam moved right along.Thank you


StarStarStarStarStar 5 —    (Patient since Wed Jan 14 00:00:00 MST 2015)

It was my first visit and thought everyone was very professional, courtious, and knowledgable. The facility was very clean and in order.


StarStarNo StarNo StarNo Star I always had a great experience before when coming to this office but I was disappointed with the... —    (Patient since Fri Jul 22 00:00:00 MDT 2011)

I always had a great experience before when coming to this office but I was disappointed with the way I was greeted when I came in. The receptionist was picked up the phone in the middle of me talking to her to make an outgoing phone call that did not pertain to me. In fact she was on the phone the entire time I was checking in with her even though I had question I would like to have answered. I then had to wait over an hour passed my scheduled time to see the Dr. The saving grace was the wonderful woman who helped me at the end of my appointment. She was not even the person who was supposed to help me but noticed I had been forgot about in regards to my glasses selection. She was beyond helpful and I wish I knew her name. I was set to look for a new office until I interacted with her and decided I will go back one more time because every place has an off day.


Reply

Kristen, Thank you for your feedback. We apologize for the poor experience you had recently. We always try to exceed expectations and obviously in this case we failed. After thoroughly reviewing the situation, it appears that our newly hired staff member was filling-in for our receptionist who was on vacation and this was who you dealt with. We will certainly review this with her so it does not happen again. As for the long wait, due to an unforeseen end-of-year rush, we were overwhelmed with many walk-in patients that we did not anticipate which slowed us down. We will plan better in the future to be adequately staffed during these times. I believe the staff member who helped you was Jennifer. Thank you for understanding we had a "bad day".

StarStarStarStarStar Overall, it was a good visit. —    (Patient since Sat Jul 23 00:00:00 MDT 2011)

Overall, it was a good visit.


StarStarStarStarStar Your office staff were very considerate of our need for two fast appointments this past week —    (Patient since Thu Dec 29 00:00:00 MST 2011)

Your office staff were very considerate of our need for two fast appointments this past week. Our exams went well, and the doctor is very pleasant and knows his business. The staff were all very respectful, as well as being so helpful finding us exactly what we needed. Your new building is very nice and easy to find. I would recommend you to my friends.


StarStarStarStarStar My expectations were exceeded everyone was very nice and made my son feel comfortable and you had... —    (Patient since Tue Dec 30 00:00:00 MST 2014)

My expectations were exceeded everyone was very nice and made my son feel comfortable and you had a good selection of frames. My son is excited to get his glasses.


StarStarStarStarStar Excellent Experience —    (Patient since Fri Dec 19 00:00:00 MST 2014)

The entire staff from the check in people to Dr. Plow to the person filling my glasses needs were very pleasant and professional.


StarStarStarStarNo Star First Visit —    (Patient since Tue Dec 16 00:00:00 MST 2014)

People were friendly. Only complaint is that I was not informed as to my eye vision analysis.20/20, 20/30 etc.


StarStarStarStarStar Annual check up - no hassle professional —    (Patient since Mon Jun 25 00:00:00 MDT 2012)

Friendly & professional. Latest technology available.


StarStarStarStarStar Was great service.. we love the vision center —    (Patient since Sat Jan 09 00:00:00 MST 2010)

Was great service.. I nor my daughter had apointments but they worked us in pretty quickly!!


StarStarStarStarStar FROM WHEN I WALKED IN THE DOOR TILL I LEFT MY VISIT WAS VERY PLEASANT AND WOULD RECOMMEND YOUR... —    (Patient since Sat Dec 31 00:00:00 MST 2011)

FROM WHEN I WALKED IN THE DOOR TILL I LEFT MY VISIT WAS VERY PLEASANT AND WOULD RECOMMEND YOUR OFFICE TO ANY OF MY FREINDS AND CO-WORKERS


StarStarStarStarStar Great Experience —    (Patient since Fri Dec 05 00:00:00 MST 2014)

The staff was friendly and helpful through the entire visit. The doctor is current and knowledgeable. I was extremely pleased!


StarStarStarStarStar Great visit! —    (Patient since Thu Jul 29 00:00:00 MDT 2010)

Very efficient and answered all my questions...and I think I'll like my new frames!


StarStarStarStarNo Star good —    (Patient since Tue Nov 20 00:00:00 MST 2012)

had a bit of trouble finding the new location but the rest turned out ok


StarStarStarStarNo Star Friendly staff, nice environment  —    (Patient since Tue Nov 25 00:00:00 MST 2014)

Overall the visit was pleasant and the staff was very helpful.


StarStarStarStarStar Friendly Professional Service —    (Patient since Thu Nov 20 00:00:00 MST 2014)

I was a first time visitor to the Vision Center and Dr. Plow. The new facility is very welcoming and organized. The staff is professional and Dr. Plow is very complete. We are lucky to have such a quality facility in our region.


StarStarStarStarStar Great Experience. My appointment was on time. Dr. Plow is always friendly and informative —    (Patient since Thu Nov 11 00:00:00 MST 2010)

Great Experience. My appointment was on time. Dr. Plow is always friendly and informative. The staff is upbeat and attentive to my needs. They are helpful with my insurance and make sure I look and feel good with my decisions. Thank You. See you next year.


StarStarStarStarStar Everyone was happy and it was great atmosphere !!! I'm 100% happy and pleased with the service I... —    (Patient since Wed Nov 19 00:00:00 MST 2014)

Everyone was happy and it was great atmosphere !!! I'm 100% happy and pleased with the service I was provided and seeing I had my three young children with me !!!


StarStarStarStarStar Just more of a selection of frames not just for men but for women to my wife comes here to and she... —    (Patient since Wed Nov 19 00:00:00 MST 2014)

Just more of a selection of frames not just for men but for women to my wife comes here to and she would love more of a sel


StarStarStarStarStar  —    (Patient since Tue Nov 23 00:00:00 MST 2010)

A very pleasant atmosphere


StarStarStarStarStar I had a great experience! —    (Patient since Tue Oct 22 00:00:00 MDT 2013)

I had a great experience!


StarStarStarStarStar Excellent Customer Service! —    (Patient since Mon Aug 25 00:00:00 MDT 2008)

I like going to the Vision Center because the staff is always welcoming and explain things very well. Also, the selection of frames is vast and I appreciate it when they take the time to help me pick out frames that work for my needs and budget. And look good on me.


StarStarStarStarStar I have been a patient of Dr. Plow's for many yeard now and plan to keep it that way —    (Patient since Mon Oct 27 00:00:00 MDT 2014)

I have been a patient of Dr. Plow's for many yeard now and plan to keep it that way. Everyone that works within the office is friendly and efficient. They are always smiling and things seem to always be running smoothly.


StarStarStarStarStar Had such a great experience. The staff was courteous and so helpful. As always.  —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

Had such a great experience. The staff was courteous and so helpful. As always.


StarStarStarStarStar Service with a smile —    (Patient since Tue May 07 00:00:00 MDT 2013)

You always feel welcome when you visit the Vision Center.


StarStarStarStarStar The team at the Vision Center are quite nice and perfessional —    (Patient since Thu Sep 10 00:00:00 MDT 2009)

The team at the Vision Center are quite nice and perfessional. The office is clean, organized and very inviting to walk in.


StarStarStarStarStar Very nice first experience. Everyone was very professional. I would highly recommend. —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Very nice first experience. Everyone was very professional. I would highly recommend.


StarStarStarStarStar Everyone there is very helpful —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

Everyone there is very helpful. Dr Plow is wonderful takes his time with you and explains everything to you.


StarStarStarStarStar service was great i would like to to be able to see the price options  —    (Patient since Mon Sep 10 00:00:00 MDT 2012)

service was great i would like to to be able to see the price options


StarStarStarStarStar i would recommend the facility and the doctors within the vision center —    (Patient since Thu Oct 09 00:00:00 MDT 2014)

i would recommend the facility and the doctors within the vision center.they were very professional and patient friendly.


StarStarStarStarStar I love going to Vision center in Horseheads,NY —    (Patient since Thu May 12 00:00:00 MDT 2011)

I love going to Vision center in Horseheads,NY. The Dr and sales people are so friendly and helpful.


StarStarStarStarStar Fast service, Dr. Plow was awesome. Prices are too high. —    (Patient since Fri Sep 26 00:00:00 MDT 2014)

Fast service, Dr. Plow was awesome. Prices are too high.


StarStarStarStarStar The Vision Center —    (Patient since Sat Apr 28 00:00:00 MDT 2012)

I believe her name was Judy Sedgwick she was phenomenal in helping pick frames, lenses, and sun-glasses. I have already recommended family and friends to visit the Vision Center.


StarStarStarStarStar Dr. Plow is Great :) —    (Patient since Fri Mar 02 00:00:00 MST 2012)

Dr. Plow is great. Everything explained thoroughly. My prior eye exam was at The Vision Center--this one at The Vision Center--when the time comes, my next one will be at The Vision Center. Keep up the good work. :)


StarStarStarStarStar Your staff was so personable —    (Patient since Tue Sep 16 00:00:00 MDT 2014)

Your staff was so personable. Compared to local doctors, your team was the best I have visited by far.


StarStarStarStarStar Good experience. I came early so I could pick out frames. Everyone friendly. —    (Patient since Fri Sep 12 00:00:00 MDT 2014)

Good experience. I came early so I could pick out frames. Everyone friendly.


StarStarStarStarStar Disappointment —    (Patient since Fri Apr 01 00:00:00 MDT 2011)

And no one noticed that I was gone - no phone call or anything!!


StarStarStarStarStar I'm certain you would rather I skip this... —    (Patient since Fri Apr 01 00:00:00 MDT 2011)

I'm certain you would rather I skip this...


StarStarStarStarStar Extremely courteous and thorough —    (Patient since Fri Sep 05 00:00:00 MDT 2014)

Both my husband and I were so very pleased with our care. I felt that every test and procedure were explained thoroughly. The staff helped us pick out great frames, also. Our last experience was at a 'chain vision center', and we were very unhappy with the lack of professionality there. We are so happy to have found The Vision Center.


StarStarStarStarStar i was a little disappointed because i could not get some kind of a figure on how much it would... —    (Patient since Thu May 21 00:00:00 MDT 2009)

i was a little disappointed because i could not get some kind of a figure on how much it would cost me,i was told i had to wait until i came back for my fitting,as a senior on a budget it would be nice to have a price just in case i had to wait and less embaressing to have to say no i cant afford it


StarStarStarStarStar  —    (Patient since Thu Dec 30 00:00:00 MST 2010)

Everyone I spoke to was very professional and pleasant. I already tell my friends and family that this is where I receive my eye care. Thank you!


StarStarStarStarNo Star Dr. John P. Plow and Staff —    (Patient since Thu Jul 14 00:00:00 MDT 2011)

I waited longer than expected but everything moved along once I was taken in for my appt.


StarStarStarStarStar Everyone was very friendly and experienced the girl that taught my daughter about her contacts was... —    (Patient since Thu Mar 24 00:00:00 MDT 2011)

Everyone was very friendly and experienced the girl that taught my daughter about her contacts was very friendly and knowledgeable she made it a great experience for her


StarStarStarStarStar Being Diabetic , the staff explained different parts of the exam —    (Patient since Mon Aug 11 00:00:00 MDT 2014)

Being Diabetic , the staff explained different parts of the exam. Why the importance of yearly check up and that insurance covered exam.


StarStarStarStarStar Dr —    (Patient since Fri May 14 00:00:00 MDT 2010)

Dr. Plow and his staff are great! Took my son in to get his first pair of contacts and they were so patient with him, it took over an hour for him to get one contact in, they never rushed him and made him so comfortable!! Great staff and a great experience!


StarStarStarStarStar The Vision Center is an excellent and thorough care facility where eye care and service are top... —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

The Vision Center is an excellent and thorough care facility where eye care and service are top quality!


StarStarStarNo StarNo Star Good care but extremely expensive. —    (Patient since Fri Jul 24 00:00:00 MDT 2009)

Good care but extremely expensive.


Reply

Hi Jeremy, Thank you for your review and for speaking to me on the phone today. As we discussed, the increase in cost from your last visit was in the more expensive products that were chosen. Our fees have stayed relatively the same over the past 2 years and in many cases with contact lenses, have decreased as we have priced our contact lenses to mirror the largest online retailer for the most part. We value you as a patient and will deliver the best eye care in the area and an exceptional experience overall.

StarStarStarStarStar Dr.Plow was extremely capable and comfortable —    (Patient since Tue Jul 22 00:00:00 MDT 2014)

Dr.Plow was extremely capable and comfortable. He moved very quickly without making it feel rushed at all. He was professional, considerate and very good at his job. Thank you!


StarStarStarStarNo Star Great service —    (Patient since Thu Jan 17 00:00:00 MST 2013)

Great service and friendly staff. Huge selection of eyeglass frames.


StarStarStarStarNo Star Good choice —    (Patient since Wed Jul 30 00:00:00 MDT 2014)

Much better than some other local options. Excellent doctor and fantastic help with selecting glasses. Reception staff seemed that I was interrupting them.


StarStarStarStarStar very nice people, doctor did a complete exam while explaining everything —    (Patient since Thu Jul 24 00:00:00 MDT 2014)

very nice people, doctor did a complete exam while explaining everything. so many choices of frames and manufacturers


StarStarStarStarStar Excellent Service —    (Patient since Tue Apr 07 00:00:00 MDT 2009)

I recommend Vision Center to anyone needing an eye exam. I have never been happier with an eye place.


StarStarStarStarStar I was referred to —    (Patient since Fri Jul 18 00:00:00 MDT 2014)

I was referred to the Vision Center after several bad experiences with Empire. I am very satisified with the service at the Vision Center and see why I was referred there.


StarStarStarStarStar I had a very good experience look forward to seeing the people at the vision center again. —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

I had a very good experience look forward to seeing the people at the vision center again.


StarStarStarStarStar Excellent —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

Everyone was very friendly and accommodating!


StarStarStarStarStar Wonderful with 7yr old —    (Patient since Sat Jun 07 00:00:00 MDT 2014)

My 7yr old daughter was very nervous going in. The staff were great from the receptionist to the Dr they talked to her not me so she felt involved and comfortable. Great experience and would highly recommend!


StarStarStarStarStar Yearly Eye Exam —    (Patient since Mon May 09 00:00:00 MDT 2011)

Same excellent service in a brand-new building.


StarNo StarNo StarNo StarNo Star The contacts I received at my appointment did not fit proot a different properly —    (Patient since Fri Jun 20 00:00:00 MDT 2014)

The contacts I received at my appointment did not fit proot a different properly. I returned a few hours later and got a different pair that also do not fit properly. I have never had this problem in all the years I have worn contacts. I am very disappointed in my experience with this.


Reply

Mrs. Rogers, We apologize for the fitting issue with your new contact lenses. As a new patient we sometimes have to try a few different lenses to see what is comfortable for each person. We will correct the issue at your scheduled follow-up appointment and you will have comfortable contacts to wear. Thank you for your patience.

StarStarStarStarStar its not about how many appointments you have or how much money you make its about the quality of... —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

its not about how many appointments you have or how much money you make its about the quality of the visit ,the service,the concern,time,and calmness of the visit


Reply

Mrs. Davies, We apologize for feeling rushed at your last visit. We do try to give every patient the time they need during the examination which is why we schedule 20 minute appointments, but we may have been backed up during the time of your visit due to circumstances out of our control (i.e. emergencies). Our optical department can get busy and a bit loud at times due to people browsing and patients picking up eye wear. We respect your time and value the trust you place in us. If you would like a re-check, please contact our office manager and we will make arrangements for a no-charge visit to address any concerns/questions you may still have.

StarStarStarStarStar Good first visit —    (Patient since Tue Jun 10 00:00:00 MDT 2014)

Courtious staff one dispenser needs to catch up on the lastest technology


StarStarStarStarStar The staff is very efficient and knowledgeable. Dr. Plow makes the visit pleasant and enjoyable —    (Patient since Thu Jan 20 00:00:00 MST 2011)

The staff is very efficient and knowledgeable. Dr. Plow makes the visit pleasant and enjoyable. You do not feel like you are going through an assembly line like other offices, the staff makes you feel at home. There is even a keurig available for a cup of coffee!!


StarStarStarStarStar The Vision Center has a wonderful team and Dr. Plow is exceptional —    (Patient since Mon Apr 18 00:00:00 MDT 2011)

The Vision Center has a wonderful team and Dr. Plow is exceptional. I know he is always going to be honest and do what is best for my vision and myself.


StarStarStarStarStar :0)! —    (Patient since Fri May 15 00:00:00 MDT 2009)

Thank you! Great people-great service.


StarStarStarStarStar Laura Decker —    (Patient since Fri Nov 05 00:00:00 MDT 2010)

The new location was well kept, clean, and pleasant. Excellent experience as always.


StarStarStarStarNo Star Spectacle Prospectus —    (Patient since Fri Apr 09 00:00:00 MDT 2010)

Great service but needs tweaking.


StarStarStarStarStar Everyone was knowledgeable and helpful and willing to give opinions on new glasses.  —    (Patient since Sat Aug 20 00:00:00 MDT 2011)

Everyone was knowledgeable and helpful and willing to give opinions on new glasses.


StarStarStarStarNo Star Everyone was friendly and professional. Office was clean and comfortable.  —    (Patient since Tue Jun 03 00:00:00 MDT 2014)

Everyone was friendly and professional. Office was clean and comfortable.


StarStarStarStarStar , —    (Patient since Fri Jan 28 00:00:00 MST 2011)

It was beautifully designed.


StarStarStarStarStar Another great exam —    (Patient since Sat May 04 00:00:00 MDT 2013)

For the second year in a row another thorough and great exam. I will not be going anywhere else for my eye exam, Pleasant new office and state of the art equipment. I will refer my coworkers and friends to this office.


StarStarStarStarNo Star Dr. Plow is great but prices increased! —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

I love the service provided and the doctor is fantastic but when they moved into the new building, the prices increased significantly!


Reply

Thank you for the kind words. We do try very hard to deliver an exceptional experience. As for our prices, the only fee that increased was our examination fee and that was earlier in the year. Our eyeglass lens fee has been the same for many years and a few of our contact lens fees have actually been reduced. We have also introduced an $89 complete eyeglass package for those in need of an inexpensive pair of glasses. We hope that you still find great value in our products and services despite the small increases that need to occur over the years, as is the case in all businesses.

StarStarStarStarStar An asset to our community! —    (Patient since Wed May 28 00:00:00 MDT 2014)

An absolutely amazing and incredibly professional business for all ages and situations!


StarStarStarStarStar Excellent Service and Selection! —    (Patient since Tue May 20 00:00:00 MDT 2014)

My son and I were very happy with the level of service we received. We also were very impressed with the tremendous selection of products available for us to choose from. My son was fitted for his first pair of contacts and the representative was extremely helpful, and patient, with him as he learned how to put in and take out his new lenses.


StarStarStarStarStar excellent, being sent text messages helps remind me about appointments —    (Patient since Tue Dec 11 00:00:00 MST 2012)

excellent, being sent text messages helps remind me about appointments


StarStarStarStarStar Thank you! —    (Patient since Thu Jul 29 00:00:00 MDT 2010)

Thank you! I was concerned about redness in my eye, and they got me right in between other appointments to have it checked out. I really appreciated that.


StarStarStarStarStar Friendly Atmosphere —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Friendly Atmosphere The staff and doctors are above most. They care about the people, rather than just acting like you are an appointment.


StarStarStarStarStar Great appointment —    (Patient since Sat Dec 03 00:00:00 MST 2011)

Going for an eye exam has never been something I enjoyed, but I had a great experience at The Vision Center. I'm glad I went


StarStarStarStarNo Star Over all it was good but the staff could be a little but more friendly instead if treating it like... —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

Over all it was good but the staff could be a little but more friendly instead if treating it like a job.


StarStarStarNo StarNo Star I was not happy with the process to pick up my glasses or the person fitting them —    (Patient since Thu Apr 26 00:00:00 MDT 2012)

I was not happy with the process to pick up my glasses or the person fitting them. She was more interested in selling me her jewelry than listening to my thoughts on the new glasses and lenses. She just kept saying that I will get use to them because the rx had changed slightly. I have given them a few days and they still do not feel correct.


Reply

Kathleen, Sorry for the difficulty in picking up your glasses. Often times there is a period of adjustment needed to get used to a new prescription, but if there still seems to be an issue after 1 week, just come back in and we make sure it is fixed. Thank you

StarStarStarStarStar A wonderful experince —    (Patient since Tue May 06 00:00:00 MDT 2014)

Professional and Friendly staff, a beautiful new building, and top of the line service from my first phone call to the end of my visit. I would recommend the Vision Center whole-heartedly.


StarStarStarStarStar Professional and Friendly —    (Patient since Tue May 06 00:00:00 MDT 2014)

I recently had my first appointment at The Vision Center. Right from my first phone call when they got me in the very next day, and through out my visit, the staff was professional, friendly and helpful. They have a large selection of frames and take several insurance plans. I would recommend The Vision Center without reservation.


StarStarStarNo StarNo Star Average  —    (Patient since Tue Apr 29 00:00:00 MDT 2014)

Very friendly however first visit from start to finish took about 90 minutes, entirely to long. Second visit was confusing and I left a little annoyed.


StarStarStarStarStar Great office! —    (Patient since Mon Dec 20 00:00:00 MST 2010)

Dr. Plow and associates are terrific.


StarStarStarStarStar The atmosphere is fantastic, The Doctors are great, It's the right place to be for all your eye's... —    (Patient since Tue Jun 29 00:00:00 MDT 2010)

The atmosphere is fantastic, The Doctors are great, It's the right place to be for all your eye's needs


StarStarStarStarStar informative visit —    (Patient since Mon May 05 00:00:00 MDT 2014)

My situation was explained to me very well and I was able to get answers to all the questions I had.


StarStarStarStarStar Excellent customer service. Thank you! —    (Patient since Tue May 06 00:00:00 MDT 2014)

Excellent customer service. Thank you!