The Vision Center

Improve Your Vision...Change Your Life

Star Star Star Star Star 704 Reviews

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Reviews

StarStarStarStarStar Love the Vision Center!  —    (Patient since 2010)

Love the Vision Center! Dr. Plow takes care of all my eye care needs and addresses any concerns I may have. The staff is always knowledgeable and friendly. My appointment was on time and check out was easy. Thank you for another great experience.


StarStarStarStarStar Fast, friendly and excellent service each and e... —    (Patient since 2017)

Fast, friendly and excellent service each and every time.


StarStarStarStarStar always friendly, I have never had to wait  —    (Patient since 2018)

always friendly, I have never had to wait ,right on time


StarStarStarStarStar All of the staff are friendly and efficient. T... —    (Patient since 2020)

All of the staff are friendly and efficient. They take te with you. They make that all questions are answered.


StarStarStarStarStar I appreciate the thorough exam and options given  —    (Patient since 2010)

I appreciate the though exam and


StarStarStarStarStar  —    (Patient since 2007)

Everyone is great,and very helpful.


StarStarStarStarStar Very friendly and helpful staff. —    (Patient since 2021)

Very friendly and helpful staff.


StarStarStarStarStar Great service and quality care  —    (Patient since 2020)

Great service and quality care


StarStarStarStarStar Courteous service... Very professional... —    (Patient since 2022)

Courteous service... Very professional...


StarStarStarStarStar  —    (Patient since 2022)

The staff was very friendly, and Dr. Plow was very efficient and quick! I appreciate how comfortable both the staff and Dr. Plow made me feel during my visit.


StarStarStarStarStar I love the selection, the friendly staff, and h... —    (Patient since 2009)

I love the selection, the friendly staff, and how thorough Dr. Plow is with his exams. I always feel confident that I'm getting the correct script for my needs and a great price for quality glasses.


StarStarStarStarStar John is top-notch! Pleasant, knowledgeable, pro... —    (Patient since 2015)

John is top-notch! Pleasant, knowledgeable, and professional without being stuffy. You couldn't do better! p.s.mayo


StarStarStarStarStar ⭐️⭐️⭐️⭐️⭐️ Top Notch Professional care from Dr.... —    (Patient since 2022)

⭐️⭐️⭐️⭐️⭐️ Top Notch Professional care from Dr. Plow and his Staff , I was very impressed at how helpful Everyone was , Thank -You


StarStarStarStarStar Five Stars for the team!  —    (Patient since 2015)

Five Stars for the team!


StarStarStarStarStar ... —    (Patient since 2018)

Prompt and professional service. Met my expectations.


StarStarStarStarStar Efficient, knowledgeable staff. —    (Patient since 2022)

Efficient, knowledgeable staff.


StarStarStarStarStar  —    (Patient since 2022)

The staff was very knowledgable and helpful. Looking foward to have take care of all my future needs.


StarNo StarNo StarNo StarNo Star Provided Services without Insurance Explained —    (Patient since 2022)

I was provided service without having my insurance explained to me. When i set up the appointment, I specifically said that I didnt want to go through with anything that isnt covered by insurance....Well, at the end, I was left with an unexpected $90 charge because services WERE provided that my insurance didnt cover. If i had known this, I wouldn't have went along with the exam. I had spent a good amount of time looking at frames for both regular glasses and safety glasses just to be told that it was recommended not to get them because of the thickness of my perscription... This would have been good to know BEFORE I spent over an hour deciding what style of frames I liked. (I figured if I was going to spend a few hundred dollars on glasses, that Id take my time to make sure I liked what I was getting) This drastically limited my choices to a couple options. After having all of this happen, i felt overwhelmed and upset so I decided not to order any products except the safety glasses (which I dont like very much but need for work) and just leave with copies of my perscriptions. The exams I recieved were professional and timely. Dr O'Connor did a great job in that reguard. The rest of the exsperiance was uncomfortable.


StarStarStarStarStar The only place to go for eye wear and optometry  —    (Patient since 2016)

The best place ever! The knowledgeable staff always makes me feel at home and comfortable. I always receive the best care.


StarStarStarStarStar I have been with Dr. Plow  —    (Patient since 2011)

I have been with Dr. Plow going on 20 years now… he makes me feel so safe with my vision… I just love him! I have recommended my daughter and her family to The Vision Center! His staff are so friendly and welcoming!


StarStarStarStarStar I am always treated with respect when I visit y... —    (Patient since 2010)

I am always treated with respect when I visit your office.


StarStarStarStarStar Treated very respectfully as always. —    (Patient since 2016)

Treated very respectfully as always.


StarStarStarStarStar Best place around  —    (Patient since 2016)

No complaints! The staff and Doctors are excellent! They are always friendly and efficient. No long wait thankfully !


StarStarStarStarStar Kind and helpful staff, quick to get you in for... —    (Patient since 2019)

Kind and helpful staff, quick to get you in for your appointment.


StarStarStarStarStar Staff and doctors are great. We've been going t... —    (Patient since 2009)

Staff and doctors are great. We've been going to The Vision Center for years!


StarStarStarStarStar I love this office! Awesome selections on glass... —    (Patient since 2021)

I love this office! Awesome selections on glasses, wonderful people that help with finding the perfect ones for you. Dr. Plow is awesome as well takes his time being sure he answers all questions!


StarStarStarStarStar Atmosphere —    (Patient since 2018)

I love coming here everyone is always so welcoming and patient. Picking out glasses is always so confusing for me because I am so picky. The people are always so willing to help find the perfect pair.


StarStarStarStarStar  —    (Patient since 2021)

Everyone is great and courteous


StarStarStarStarStar Dr Plow was very great. I would highly recommen... —    (Patient since 2015)

Dr Plow was very great. I would highly recommend him to anyone.


StarStarStarStarStar Very friendly and helpful —    (Patient since 2016)

Very friendly and helpful


StarStarStarStarStar Wonderful to come to such a warm welcoming offi... —    (Patient since 2018)

Wonderful to come to such a warm welcoming office, always good to see everyone.


StarStarStarStarStar Always great service and efficient care. Very ... —    (Patient since 2020)

Always great service and efficient care. Very clean and welcoming


StarStarStarStarStar It Is a Comfortable Experience at the Vision Ce... —    (Patient since 2011)

It Is a Comfortable Experience at the Vision Center


StarStarStarStarStar Best eye care team in the area.  —    (Patient since 2012)

Best eye care team in the area.


StarStarStarStarStar Dr. Plow is professional and friendly and the s... —    (Patient since 2009)

Dr. Plow is professional and friendly and the staff is knowledgeable and helpful.


StarStarStarStarStar It had been three years since my last eye exam ... —    (Patient since 2015)

It had been three years since my last eye exam and I was a bit uptight! Dr. O’Conner and Christine made me feel exceptionally at ease. Christine explained the procedures and was very compassionate and respectful of my anxiety. What an asset! Dr. O’Conner was so calm and pleasant. His professionalism and knowledge in his field also put me at ease. If you suffer from any type of phobia or anxiety….rest assured you will be treated with the upmost respect and kindness at the Vision Center. I love my new frames too.


StarStarStarStarStar Extremely Satisfied —    (Patient since 2022)

Best Experience ever! Doctor and Staff were fantastic, their facility was clean and they had all the latest and best equipment which allowed them to quickly diagnose and isolate the issues with my vision. I arrived early and the doctor became available and they got me in prior to my scheduled appointment. Highly recommended to all very professional staff, will continue to visit The Vision Center.


StarStarStarStarStar Great service from Dr Plow and his staff. They ... —    (Patient since 2017)

Great service from Dr Plow and his staff. They are very helpful


StarStarStarStarStar It’s always a pleasant experience, all the staf... —    (Patient since 2019)

It’s always a pleasant experience, all the staff are courteous and professional !


StarStarStarStarStar I... —    (Patient since 2015)

I am pleased that the Dr. Plow and staff takes really great care of my eyes and always answers my questions Thank you one and all.


StarStarStarStarStar Great care —    (Patient since 2011)

Very good service . Staff was caring and professional. Dr. Plow very helpful and very complete in his explanations and exam. Recommend highly


StarStarStarStarStar Harold and Mary Benjamin —    (Patient since 2011)

Dr. Plow and his staff were very friendly and helpful. Dr. Plow explained everything that he saw during the exam.


StarStarStarStarStar Great team of people on staff —    (Patient since 2007)

Great team of people on staff


StarStarStarStarStar Wonderful people and service.  —    (Patient since 2022)

Wonderful people and service.


StarStarStarStarStar Treat me like family  —    (Patient since 2016)

I may be bias but I’m pretty sure this is the best eye doctor’s office on earth. The staff treats me like I’m family. 😉


StarStarStarStarStar The best eye care hands down! Doctor plow was w... —    (Patient since 2022)

The best eye care hands down! Doctor plow was wonderful and explained in detail what he had found. Doctor plow was recommended to me by a surgical eye specialist from guthrie! The staff is amazing from the time you walk in the door until you leave. A special thank you to Michelle for helping me pick out frames that is the toughest part!


StarStarStarStarStar Excellent eye care  —    (Patient since 2022)

Dr. Plow was wonderful. Highly recommend the Vision Center.


StarStarStarStarStar Excellent Eye Care —    (Patient since 2020)

Dr. Plow and his team are absolutely wonderful. They are always very kind and courteous, provide knowledgeable service and take the necessary time to answer any questions I may have. I am so happy to have found them and look forward to visiting them for all my eye care needs.


StarStarStarStarStar Always a professional environment. The staff is... —    (Patient since 2009)

Always a professional environment. The staff is kind, nice and helpful.


StarStarStarStarStar Everyone at the Vision Center is friendly and p... —    (Patient since 2010)

Everyone at the Vision Center is friendly and professional. Have been a client for many years.


StarStarStarStarStar Dr. O’Connor is always thorough with Sarah, esp... —    (Patient since 2017)

Dr. O’Connor is always thorough with Sarah, especially since she has diabetes! He his kind, caring and very patient as well. The staff is wonderful!


StarStarStarStarStar Staff are professional and thorough. Great en... —    (Patient since 2017)

Staff are professional and thorough. Great environment. I feel confident my eye health is in good hands.


StarStarStarStarStar Everyone at The Vision Center is always friendl... —    (Patient since 2015)

Everyone at The Vision Center is always friendly and professional. During my eye exam Dr Plow and staff were thorough, explained every test and answered all my questions. When deciding on glasses they were very helpful.


StarStarStarStarStar I was very pleased with the positive attitude a... —    (Patient since 2022)

I was very pleased with the positive attitude and comprehensive care throughout my appointment.


StarStarStarStarStar Eye exam —    (Patient since 2008)

I give Dr Plow 5 stars! Always thorough and pleasant!


StarStarStarStarStar Highly Recommend  —    (Patient since 2011)

I’ve seen Dr. Plow for years and have never been disappointed! I highly recommend his practice.


StarStarStarStarStar Thorough, quick, excellent exam by Dr. Plow. I ... —    (Patient since 2015)

Thorough, quick, excellent exam by Dr. Plow. I almost didn’t get the Optos exam but I’m so glad I did - it was definitely worth the money. Wide selection of frames is excellent.


StarStarStarStarStar Thank you for a very pleasant experience  —    (Patient since 2020)

Thank you for a very pleasant experience


StarStarStarStarStar  —    (Patient since 2022)

First time since I was a kid getting my eyes checked and I was very pleased with the supper friendly staff and there knowledge. I will definitely keep coming back and letting everyone know about how great everyone helped me out


StarStarStarStarStar Is very nice place to come to all are nice and ... —    (Patient since 2013)

Is very nice place to come to all are nice and considerate to health conditions


StarStarStarStarStar Greatful —    (Patient since 2012)

The Vision Center is our #1 choice. Dr Plow has been a “Godsend” for my families eye health… Thank You


StarStarStarStarNo Star Everyone was very helpful and kind.  —    (Patient since 2014)

Everyone was very helpful and kind.


StarStarStarStarStar A complete professional experience ... —    (Patient since 2012)

A complete professional experience at the Vison Center. Dr. Plow is top notch, along with his staff. Natalie at the front desk is always welcoming and ready with a smile.


StarStarStarStarStar The staff here are amazing!  —    (Patient since 2018)

The staff here are amazing! They are very personable and know their stuff! I felt very taken care of in every step of the process.


StarStarStarStarStar From the time you walk through the door being g... —    (Patient since 2019)

From the time you walk through the door being greeted til the time you walk out , the staff is so polite and courteous and very helpful, Dr Plow is so kind and makes you feel very comfortable to talk to , I would definitely recommend there services to anyone seeking eye care needs , Thank you so much for all you do ,


StarStarStarNo StarNo Star It was an OK visit. —    (Patient since 2022)

Loved the variety of frames available. Dr O'Conner was awesome. The rest of the staff seemed snobby and short. More stuck up than normal. I don't know if was the day and how they are short staffed. Was not impressed with that aspect of my visit. I will return but if I get the same treatment I will leave right on the spot and go somewhere else.


StarStarStarStarStar Great Staff. I have been coming here for years ... —    (Patient since 2015)

Great Staff. I have been coming here for years and will continue to do so.


StarStarStarStarStar My visit at the Vision Center was a pleasant an... —    (Patient since 2010)

My visit at the Vision Center was a pleasant and smooth experience. All of the staff were kind and professional. Dr O’Connor performed a pleasant and thorough examination. I am very pleased. Also, the office is very clean!!


StarStarStarStarStar Professional eye care, and a trained and courte... —    (Patient since 2018)

Professional eye care, and a trained and courteous team, to serve all the customers needs.


StarStarStarStarStar I was just here and everyone was so pleasant an... —    (Patient since 2020)

I was just here and everyone was so pleasant and nice! It’s a very professional but personable environment, and the staff are all a joy to chat with as well. Honestly best experience I’ve had with an eye exam! I’ll definitely come back if I need to.


StarStarStarStarStar I had a great experience on my first visit. Got... —    (Patient since 2021)

I had a great experience on my first visit. Got my glasses by the next day. The staff and Doctor were very kind and courteous and answered all my questions.


StarStarStarStarStar Always a great experience! —    (Patient since 2010)

Love Dr Plow and his staff. They are always helpful and professional. Dr Plow is always a happy positive person and he is very personable. We wouldn't go anywhere else!


StarStarStarStarStar Very friendly staff, great experience  —    (Patient since 2021)

Very friendly staff, great experience


StarStarStarStarStar The staff was very friendly and Dr. O'Connor to... —    (Patient since 2021)

The staff was very friendly and Dr. O'Connor took his time explaining everything to me during the eye exam.


StarStarStarStarStar I was very happy with my laste visit —    (Patient since 2009)

I was very happy with my laste visit


StarStarStarStarStar 5 everyone was very nice and helpful —    (Patient since 2012)

5 everyone was very nice and helpful


StarStarStarStarStar Very friendly and professional staff —    (Patient since 2017)

Very friendly and professional staff


StarStarStarStarStar This was my first eye exam in decades and I cou... —    (Patient since 2021)

This was my first eye exam in decades and I couldn't have asked for it to go any more smooth. They were professional and very pleasant.


StarStarStarStarStar As always, everyone is very prompt, courteous, ... —    (Patient since 2017)

As always, everyone is very prompt, courteous, and helpful. I can’t say enough good things about everyone I encounter at The Vision Center.


StarStarStarStarStar Excellent experience! —    (Patient since 2017)

Excellent experience. Please with friendly, knowledgeable staff and services provided.


StarStarStarStarStar Class Act. —    (Patient since 2015)

Always a pleasure seeing Dr. O'conner and the rest of the staff. One stop eye care done right.


StarStarStarStarStar Always top notch service. Friendly and caring s... —    (Patient since 2011)

Always top notch service. Friendly and caring staff.


StarStarStarStarStar Very happy with The Vision Center!  —    (Patient since 2021)

I recently decided to switch my family’s eye care to a new practice due to insurance reasons. After all close practices being ruled out, I looked through all the reviews on The Vision Center & thought they seemed like they would be a great fit, even with the 25 min drive each way. I was impressed with their beautiful, clean & visually appealing facility. The staff was very friendly- from the front desk associates, assistants, and doctors. I felt like the exam was very thorough and more was checked there, than my last several years of appointments with my previous provider. The Doctor explained everything well as far as where my vision and eye health was. The selection of frames was amazing and I was very happy to see high end brands, as well as, budget friendly options that would fit everyone’s needs. Which was a breath of fresh air after struggling to just settle on a pair of frames I liked at my old providers office. The technicians who assisted with the frames were very nice and made you feel comfortable being there. When it came time for payment, I was throughly informed what was covered for each individual item on the invoice by my insurance and what I was paying for after it was applied. There was no guessing what you were paying for, because it was clearly explained down to the penny. I never had to wait more than just a couple minutes before the next person was assisting me. The appointment moved right along and since I was able to find a frames I loved very easily, I was in & out in just 45 mins total. I was very pleased with my experience & thankful I decided to switch to The Vision Center!


StarStarStarStarStar I always get treated special when I go to the v... —    (Patient since 2016)

I always get treated special when I go to the vision center. Like family!


StarStarStarStarStar Vision Center is a great place!  —    (Patient since 2014)

Vision Center is a great place!


StarStarStarStarStar  —    (Patient since 2021)

Dr. Plow and the staff are so helpful and ensure you understand everything before, during, and after your visit. I would highly recommend this office to anyone!


StarStarStarStarStar Great Experience  —    (Patient since 2021)

I had a great experience with Dr. Plow at my visit for an eye injury. He was very thorough in his explanation and treatment plan.


StarStarStarStarStar I sincerely appreciate the opportunity to have ... —    (Patient since 2019)

I sincerely appreciate the opportunity to have the advantage of having doctors, equipment and staff available so close to home. It is wonderful to feel satisfied as I leave the office to know I’ve received a complete, thorough and up to date exam, and review of results! Thank you.


StarStarStarStarNo Star Review —    (Patient since 2021)

Office was clean and friendly. Staff was very nice. Would recommend The Vision Center to others.


StarStarStarStarStar Annual exam —    (Patient since 2015)

Mine was my annual examination. Very pleased with the reminders leading up to the appointment. Thorough exam, answered questions. New prescription.


StarStarNo StarNo StarNo Star High staff turn over. New techs doing test with... —    (Patient since 2013)

High staff turn over. New techs doing test with not much concern or explanation.


StarStarStarStarStar Dr. Plow and staff are very knowledgeable and p... —    (Patient since 2008)

Dr. Plow and staff are very knowledgeable and pleasant. Answered any questions I had. Friendly


StarStarStarStarStar Excellent Experience  —    (Patient since 2021)

I had a wonderful first time experience as a new patient at The Vision Center. The staff members were friendly and professional. The selection of eyeglass frames was beautiful and the person helping me was very kind. As a new patient, I was in and out within an hour with an eye exam, contacts, and eyeglasses. I would highly recommend The Vision Center.


StarStarStarStarStar I enjoy the appointment reminder and the  —    (Patient since 2021)

I enjoy the appointment reminder and the text messages to remind and fill out the new patient form


StarStarStarStarStar  —    (Patient since 2020)

I had a great experience. The office staff are friendly, efficient and helpful. The doctor made sure my questions were answered and I understood everything. I will and have recommended you.


StarStarStarStarStar I have only been there twice for an exam and ey... —    (Patient since 2017)

I have only been there twice for an exam and eyeglasses, and both times I’ve had a great experience. I will definitely come back.


StarStarStarStarStar Doctor Plow is very knowledgeable  —    (Patient since 2019)

Doctor Plow is very knowledgeable and most concerned with taking care of your eyes with the least invasive measures. He listens to your concerns and takes you seriously. Best of all, he never prescribes glasses unless you need them (often I don't).


StarStarStarStarStar Always a very pleasant experience. Dr. Plow is ... —    (Patient since 2012)

Always a very pleasant experience. Dr. Plow is kind, thorough and makes me feel at ease. The office staff are friendly, helpful and well organized. Never had a negative experience in all the years of being a patient at The Vision Center. Highly recommended.


StarStarStarStarNo Star The initial wait time to be seen was a little ... —    (Patient since 2021)

the iniitial wait time to be seen was a little longer than I hoped for .


StarStarStarStarStar They have always done a great job with answerin... —    (Patient since 2014)

They have always done a great job with answering all questions and are always very nice and respectful which is why I choose to always go back to them.


StarStarStarStarStar The entire staff was awesome. Everyone made me ... —    (Patient since 2018)

The entire staff was awesome. Everyone made me feel welcome and we all shared laughs. I will continue to go to The Vison Center and I continue to recommend this center to my friends and family. Thanks for all the help!


StarStarStarStarStar Very informative and professional service.  —    (Patient since 2019)

Very informative and professional service.


StarStarStarStarStar John is friendly, professional —    (Patient since 2015)

John is friendly, professional-pleasant personality puts you at ease.


StarStarStarStarStar Always great service at The Vision Center, cons... —    (Patient since 2010)

Always great service at The Vision Center, consistent and thorough with short wait times even when they are busy.


StarStarStarStarStar Wonderful, friendly service from start to fini... —    (Patient since 2021)

Wonderful, friendly service from start to finish!


StarStarStarStarStar Great care —    (Patient since 2021)

The service was quick and staff was very friendly and helpful. They explained everything upfront including pricing. Dr. Plow is awesome to work with.


StarStarStarStarStar Very good visit comfortable couldn't have been ... —    (Patient since 2009)

Very good visit comfortable couldn't have been a better visit


StarStarStarStarStar The Vision Center is an eye health services cen... —    (Patient since 2015)

The Vision Center is an eye health services center with emphasis on service. The patients are their #1 priority.


StarStarStarStarStar Everyone one there was wonderful they answered ... —    (Patient since 2021)

Everyone one there was wonderful they answered all my questions and concerns and was very helpful i plane on going there for all my eye appointment


StarStarStarStarStar Great service and attention —    (Patient since 2013)

Great service and attention


StarStarStarStarStar Excellent staff! —    (Patient since 2013)

Every time I go to the Vision Center, the staff is so friendly and helpful. They are organized and well informed regarding different insurances and their individual coverages. I have never had a bad experience and would highly recommend them for all of your eye needs!


StarStarStarStarStar Dr. Plow was professional and informative.  —    (Patient since 2012)

Dr. Plow was professional and informative.


StarStarStarStarStar Keep up the great work!  —    (Patient since 2017)

The staff are very professional and knowledgeable. The lobby is nice and I feel comfortable there. I would recommend the Vision Center for friends and family!


StarStarStarStarStar I am always treated so well... —    (Patient since 2015)

I am always treated so well at The Vision Center. They are courteous, professional, and answer all my questions every time I am there. I am so pleased with their services.


StarStarStarStarStar Great PlaceI would highly recommend. —    (Patient since 2020)

Great Place I would highly recommend.


StarStarStarStarStar My trip to your store was very pleasant and ver... —    (Patient since 2009)

My trip to your store was very pleasant and very money saving. The tech was very friendly and helpful in finding the right pair of frames.


StarStarStarStarStar Dr. Plow and his staff are terrific! Very good ... —    (Patient since 2014)

Dr. Plow and his staff are terrific! Very good at what they do and always friendly, knowledgeable and helpful. They go the extra mile to ensure their patients are very well taken care of and receive the best level of care possible. I trust them completely.


StarStarStarStarStar First I was told because I have Medicare there ... —    (Patient since 2012)

First I was told because I have Medicare there would not be a charge as soon as I was finished I was told there was a $15 charge. Then when they were finished with my eye test I was not given a sheet saying what my prescription was so I would not be able to get glasses then they said we'll see you in a year my question is why they did nothing for me no help I will never go back to visions again I will find someplace else to go not please with the service at all when at the beginning I was told to bring in my old glasses I received from them and they could update the glassware and use the frames. Pretty much it sounds like I was just told what I wanted to hear!


Reply

Edward, Your medical insurance determines what you are charged, not our office. Medicare covers medically-necessary office visits to monitor ocular health for signs of damage due to chronic medical conditions. Determining an eyeglass Rx is not part of a medical visit and is therefore not covered by medical insurance. However, this service could be performed at these visits, if requested. All offices will process your insurance the exact same way, as dictated by your insurance plan. If you have any further questions, please contact our office or your insurance company.

StarStarStarStarStar  —    (Patient since 2021)

It being my first time at Vision Center I was very pleased with my visit. Staff was both friendly & courteous & Dr Plow was very professional & thorough with my exam!


StarStarStarStarStar Staff was friendly and knowledgeable —    (Patient since 2009)

The staff is very friendly, and helped make the process easier. They did not push for me to get all the "bells and whistles". But were great on explaining what all the choices and differences are.


StarStarStarStarStar I have been going to Dr. Plow since he was at W... —    (Patient since 2010)

I have been going to Dr. Plow since he was at Wal-Mart.


StarStarStarStarStar Eyes checked —    (Patient since 2018)

Every time I come to get my eyes checked, I am always treated so well. Each member of your staff that I have come into contact is amazing. Thank you


StarStarStarStarStar Professional yet caring —    (Patient since 2011)

Very comprehensive treatment. Professional yet kind and caring. Very good explanations an information.


StarStarStarStarStar Good appointment  —    (Patient since 2018)

Good eye appointment. Staff and dr were very pleasant and helpful. Thanks.


StarStarStarStarStar Excellent customer service. Very thorough exam... —    (Patient since 2014)

Excellent customer service. Very thorough exam and great selection of frames


StarStarStarStarStar I was in for my daughter’s eye exam... I asked ... —    (Patient since 2015)

I was in for my daughter’s eye exam... I asked to try contacts for her. This is my first time having a contact fitting. I was completely unaware there was a charge of approx. $60. I feel as though this should be mentioned before setting aside time to try them. I understand there is fee’s and I’m okay with that... but I think that’s a large charge to not communicate before hand. I would of liked to have been prepared for this or at least been able to say okay we can next time. Thanks for understanding *also, I did really like the girl that helped my daughter try on. She was very patient and friendly !


StarStarStarStarStar Very pleasant and knowledgeable staff!  —    (Patient since 2021)

Very pleasant and knowledgeable staff! My kids and I felt very welcome and important from the time we walked in until the time we left. I would highly recommend The Vision Center to anyone looking for great care


StarStarStarStarStar Fantastic! —    (Patient since 2021)

Overall a wonderful place! Very clean and modern, fantastic service and helpful staff. They made me feel comfortable and promoted my understanding of everything they were doing.


StarStarStarNo StarNo Star  —    (Patient since 2021)

When my eyes were being checked for macular degeneration ( I think it was). He did fine with my right eye but my left eye I felt he was being a little rough with . I could not keep my eye open because it was watering so badly. I have had eye exams most of my life and have never felt that pain in my eyes before.


StarStarStarStarStar I’ve been going to Dr. Plows services ever sinc... —    (Patient since 2007)

I’ve been going to Dr. Plows services ever since he was in Walmart! It’s so great to be able to see his business grow and be so successful! Everyone in his office is great at what they do. They always do a great job explaining my options for when it’s time for me to upgrade in my glasses and they always make sure my contacts are fitting my eye and comfortable. They get me right in and out in a very timely manner.


StarStarStarStarStar Full time eye glass wearer. —    (Patient since 2014)

Always a relief to have Dr. Plow give me the thorough exam I’ve grown to understand really is necessary in order to get my eye glasses correctly prescribed to match each eye (both near and far). My headaches usually subside soon after. It’s always great to see clearly and crisply again every year or so as my eyes continuously change with aging. Finding a eye doctor today (or any doctor for that fact) who will spend the necessary time to adequately treat one is a sign of a dedicated professional. Dr. Plow is a dedicated man who is perfectly capable of maintaining one’s vision as we age. Thank you.


StarStarStarStarStar Dr. Plow and his staff are always friendly and ... —    (Patient since 2011)

Dr. Plow and his staff are always friendly and professional.


StarStarStarStarStar staff always friendly and professional —    (Patient since 2017)

staff always friendly and professional


StarStarStarStarStar I can see again! Plow is the best! —    (Patient since 2015)

I can see again! Plow is the best!


StarStarStarStarStar AWESOME PATIENT CARE! FAST AND VERY FRIENDLY!! ... —    (Patient since 2021)

AWESOME PATIENT CARE! FAST AND VERY FRIENDLY!!


StarStarStarStarStar Everyone is always great, nice and friendly. My... —    (Patient since 2013)

Everyone is always great, nice and friendly. My only complaint would be the selection of frames for men. This past week marks the third pair of Oakley Airdrops in four years as the selection just seems to be small. I wanted to look at Ray Ban this time...there were three pair.


StarStarStarStarStar Quick and friendly service.  —    (Patient since 2021)

Quick and friendly service. Nice selection of glasses. Staff was very helpful. Will be going back


StarStarStarStarStar Personable  —    (Patient since 2021)

Wonderful staff and very personable doctor. What a relaxed and great visit.


StarStarStarStarStar Very professional , Great friendly staff  —    (Patient since 2018)

Very professional , Great friendly staff


StarStarStarStarStar Dr. Plow & staff were wonderful!!  —    (Patient since 2018)

Dr. Plow & staff were wonderful!!


StarStarStarStarStar Best eye care in years. —    (Patient since 2021)

As a child I went to an optometrist that seemed to really care about my eyes and always gave me lenses that were truly clear to see out of. I have not had that in years until I met Dr. Plow. First time in years I feel I actually had a good eye exam and the end result looked more clear then I have seen in a long time. I have also been told about an eye issue that everyone mentioned but never truly addressed, Dr. Plow made sure he examined me and found out what the cause was and treated it to help prevent future problems. I wish to say thank you for the great service and treatment and I will definitely recommend you to family and friends.


StarStarStarStarStar Had a great experience. Thank you to Jennifer f... —    (Patient since 2020)

Had a great experience. Thank you to Jennifer for the help and professionalism making the entire process easy and comfortable for me!


StarStarStarStarStar Treated efficiency, with kindness and respect.... —    (Patient since 2014)

Treated efficiency, with kindness and respect. Love that I was seen by the owner, D. Plow, and without a sales focus, more of a patient versus a number.


StarStarStarStarStar Dr. O’Connor has been taking care of me since I... —    (Patient since 2016)

Dr. O’Connor has been taking care of me since I contracted Lyme Disease and Belle Palsy back in 2016. He is an inspiration ,experience and excellent at his work. He has great customer care and I see it. He is no doubt a great asset to The Vision Center / Dr.Plow.


StarStarStarStarStar Excellent service and experience —    (Patient since 2019)

I am an adult new to glasses and contacts. The staff and doctors are very knowledgeable and informative. I had all my questions answered and left very happy both times I've been. First with glasses I had only my second ever eye exam and it was really nice. Very little waiting when you have an appointment. They take the Davis Vision coverage my company provides and that's really nice. The Davis collection of frames is a little small but I've switched to contacts so it doesn't bother me. For my contact fitment they checked my eye health and prescription again. Then I had a staff member teach me how to put in the contacts she was compassionate and encouraging which ultimately led to me getting them in and out of my eyes fine.


StarStarStarStarStar Highly recommend The Vision Center —    (Patient since 2016)

Very impressed with the staff and Dr. Plow of the Vision Center. Nice selection of eye glasses and optician Joel was most helpful!


StarStarStarStarStar Genuine concern for my eyes. Tnx —    (Patient since 2013)

Genuine concern for my eyes. Tnx


StarStarStarStarStar Everyone was very nice at the vision center. T... —    (Patient since 2021)

Everyone was very nice at the vision center. The exam by Dr. Oconnor was very through and he did exceptionally well explaining things.


StarStarStarStarStar  —    (Patient since 2018)

We would not go anywhere else! Always receive a very thorough exam from Dr. Plow. Everyone in the office are very professional and always pleasant.


StarStarStarStarStar Always a good experience at your office.  —    (Patient since 2012)

Always a good experience at your office. The staff is pleasant and helpful. I scheduled my appointment at the last minute. Since I had excess FSA funds to "use or lose" so I am very appreciative that you were able to get me in so quickly.


StarStarStarStarStar Great care and treatment all around!  —    (Patient since 2018)

Great care and treatment all around! Wouldn’t choose anywhere else for any of our vision needs


StarStarStarStarStar I enjoyed going to Vision Center. The staff w... —    (Patient since 2017)

I enjoyed going to Vision Center. The staff was really great and friendly. The doctor explained everything to me and was very thorough. He also listened to my issues that I was having with my eyes. I will recommend Vision Center to my friends and family.


StarStarStarStarStar Great customer service in the office and throug... —    (Patient since 2017)

Great customer service in the office and through messing appointment reminders. And covid-19 information


StarStarStarStarStar Great place for an eye exam and glasses. —    (Patient since 2016)

Dr. Plow gives a very comprehensive exam and takes the time to answer my questions and address my concerns. The staff is very professional, knowledgeable, and friendly. The glasses selection is good and the staff is helpful in the selection of frames and knowledgeable about the different options available as well as coverage by insurances.I highly recommend this business.


StarStarStarStarStar Quick, knowledgeable, reliable and friendly ser... —    (Patient since 2017)

Quick, knowledgeable, reliable and friendly service.


StarStarStarStarStar I received excellent service...Thank you so muc... —    (Patient since 2019)

I received excellent service...Thank you so much..


StarStarStarStarNo Star Gretchen Braun  —    (Patient since 2020)

Dr. O’Connor was great, the front desk staff were very friendly. Grace, was rude and pushy. When I said I was thinking of getting my glasses online she was aghast and very rude. As I’ve never had glasses it should have been an opportunity for her to educate me on the pros and cons of ordering online. She acted like I was committing some crime by thinking of getting my glasses elsewhere. My overall experience was good but in the future I will ask for someone else to assist me with my glasses purchases.


StarStarStarStarStar I felt welcomed and was treated respectfully. I... —    (Patient since 2020)

I felt welcomed and was treated respectfully. It was very clean and guidelines were followed.


StarStarStarStarStar  —    (Patient since 2017)

I've never been disappointed at the vision center.


StarStarStarStarStar Very pleasant and professional under such a bad... —    (Patient since 2009)

Very pleasant and professional under such a bad situation with Covid.


StarStarStarStarStar Very efficient and helpful. —    (Patient since 2016)

Very efficient and helpful.


StarStarStarStarStar Erdina chamberlain  —    (Patient since 2015)

Was very pleased with my appointment always the best treatment. Thank you


StarStarStarStarStar Always excellent service here from check in thr... —    (Patient since 2016)

Always excellent service here from check in through eye exams and selecting new glasses.


StarStarStarStarStar As always , very professional, and courteous st... —    (Patient since 2018)

As always , very professional, and courteous staff,


StarStarStarStarStar Thank you for being professional and friendly. ... —    (Patient since 2020)

Thank you for being professional and friendly. I would recommend your establishment to my family and friends .


StarStarStarStarStar It was a great experience!  —    (Patient since 2020)

It was a great experience!


StarStarStarStarStar The staff at The Vision Center are exceptional!... —    (Patient since 2019)

The staff at The Vision Center are exceptional! They are accommodating, kind, & efficient. I would definitely recommend changing to this location for ALL your eye care needs.


StarStarStarStarStar Very thorough exam everything expl —    (Patient since 2020)

Very thorough exam everything explained


StarStarStarStarStar Great visit  —    (Patient since 2020)

Although the office was busy and many people were being taken care of the wait seemed short and we were kept updated the entire time, the staff were great about covid precautions. We will continue to use the vision center!


StarStarStarStarStar Time well spent! —    (Patient since 2020)

My visit to the Vision Center was both informative and enjoyable. From the time I walked in everyone was very friendly. Being a gadget lover I was very impressed with the new machine that scans the back of the eyes! Having used it I can say it was much easier than using drops to dilate the eyes. Dr.O’connor took the time to explain my questions about its inner workings and to explain to me what the images I saw on the computer represented. Once I was done the exam I was able to roam around and look at a large selection of frames for glasses. The person taking care of me took the time to explain what my insurance would cover and explained the options available to me. The optician that took my measurements was equally knowledgeable and friendly and was able to replace the nose pads on my old glasses . All in all from entrance to exit I was impressed with my visit! I would recommend them to anyone needing eye care!


StarStarStarStarStar Excellent care. Quick to respond.  —    (Patient since 2011)

Excellent care. Quick to respond. Very comprehensive.


StarStarStarStarStar  —    (Patient since 2020)

We had a wonderful experience it was my daughter's first eye appointment and she was very comfortable thanks Dr. Plow for making her first experience great 👍


StarStarStarStarStar Excellent service as always!! Dr. Plow really t... —    (Patient since 2013)

Excellent service as always!! Dr. Plow really takes his time with his patients. I always receive great care.


StarStarStarStarStar Excellent and very well organized eye vision se... —    (Patient since 2020)

Excellent and very well organized eye vision services -very pleased with the care I received!


StarStarStarStarStar Thank you for your wonderful care for my family... —    (Patient since 2010)

Thank you for your wonderful care for my family’s health.


StarStarStarStarStar  —    (Patient since 2020)

It was my first trip to the Vision Center and I was impressed and very satisfied with everyone I came into contact with. I will be a return customer.


StarStarStarStarStar Always a nice friendly visit. —    (Patient since 2018)

Always a nice friendly visit.


StarStarStarStarStar De Fish was amazing, patient and took good care... —    (Patient since 2016)

De Fish was amazing, patient and took good care of me.


StarStarStarStarStar My experience was very pleasant and thorough. I... —    (Patient since 2020)

My experience was very pleasant and thorough. I was actually seen the same day I called with vision problems. I felt assured that I was ok after a thorough lengthy exam. I also decided to get my contact exam and order new glasses. Something I had no plan to do that day. I left there having all my needs met by a very pleasant and welcoming staff. The precaution taken during this time were also above and beyond. I will recommend this to all of my friends and family!


StarStarStarStarStar Anxiety Free  —    (Patient since 2020)

First off I ABSOLUTELY HATE my face being touched. That being said everyone there understood my anxiety and was calm and respective of that. They throughly explained every step of the process to me and made me feel welcome and comfortable. I’ve had the same eye doctor almost 15 years so coming to a new place (due to my dr’s retirement) I was sketchy and nervous. I’ll say this.... if you’re in need these people will take care of you without a doubt. I went in for a full eye exam, glasses, and sunglasses. I came out with a smile and confidence knowing I’m in good hands. Loved it.


StarStarStarStarStar Nice new place. Staffed properly. Clean —    (Patient since 2020)

Nice new place. Staffed properly. Clean and open floorplan. Everyone i dealt with was pleasant, courteous and helpful. Safety precautions followed by everyone. Highly recommended.


StarStarStarStarStar Great experience. Friendly staff. Knowledgeable... —    (Patient since 2017)

Great experience. Friendly staff. Knowledgeable doctors. Very pleased.


StarStarStarStarStar Great service. Wonderful staff and doctor.  —    (Patient since 2019)

Great service. Wonderful staff and doctor.


StarStarStarStarStar Very happy —    (Patient since 2014)

I was very pleased with the thoroughness of my eye exam. The entire staff was extremely nice.


StarStarStarStarStar My first visit here was a good experience! Exce... —    (Patient since 2020)

My first visit here was a good experience! Excellent examination and big selection of frames. The place was very busy, though.


StarStarStarStarStar Professional and friendly service. Highly recom... —    (Patient since 2016)

Professional and friendly service. Highly recommend.


StarStarStarNo StarNo Star Had to wait almost an hour to see the dr. —    (Patient since 2013)

Only complaint is that The Dr.. Was almost an hour behind schedule so I had to wait.


StarStarStarStarStar  —    (Patient since 2020)

Very satisfied. Would certainly return.


StarStarStarStarStar Organized office; on time appointment; pleasant... —    (Patient since 2010)

Organized office; on time appointment; pleasant staff; clear explanation of exam and patient's problems.


StarStarStarStarNo Star Professional service. Great staff. Would recomm... —    (Patient since 2018)

Professional service. Great staff. Would recommend.


StarStarStarStarStar The entire staff was very friendly and welcomin... —    (Patient since 2020)

The entire staff was very friendly and welcoming which is just as important in my eyes as taking care of my vision. Thank you so much and so glad I chose The Vision Center for my eye exam.


StarStarNo StarNo StarNo Star Staff is kind and courteous, however billing is qu —    (Patient since 2008)

Staff is kind and courteous, however I have been over billed twice. Which has screwed up my checking account. The staff fixed it but the wrong amount stayed pending in my account for several days. I e-mailed the office to make sure it doesn’t happen to anyone again, they e-mailed me back with an advertisement encouraging me to refer family and friends to them. I feel they overlooked the issue and did not say how they would remedy the situation.


StarStarStarStarStar Great Service! The team here is very thorough d... —    (Patient since 2016)

Great Service! The team here is very thorough during your exam and I always feel comfortable asking questions. Dr. Plow does an excellent job when answering your questions.


StarStarStarStarStar Friendly and professional. —    (Patient since 2020)

Staff was friendly and professional. Staff did not try pressure tactics to "sell" or "up-sell" products and services. Dr. Plow was thorough and professional, taking the time to explain the entire examination.


StarStarStarStarStar I was late to my appointment and the staff were... —    (Patient since 2015)

I was late to my appointment and the staff were very! understanding and accommodating


StarStarStarStarStar Thanks for making my visit easy! —    (Patient since 2014)

Thanks for making my visit easy!


StarStarStarStarStar A comfortable place to go into for an appointme... —    (Patient since 2009)

A comfortable place to go into for an appointment...


StarStarStarStarStar 1st Visit —    (Patient since 2020)

This was my first visit to your office for an eye exam. Dr. Fish was wonderful, attentive, courteous, and helpful. Your staff, was also very attentive, and helpful, during the pre-exam, and choosing a frame. I knew I was in good hand as soon as I entered your facility, very stylish. Great Job!!!


StarStarStarStarStar Dr. Plow and staff would get a 5-Star review fr... —    (Patient since 2015)

Dr. Plow and staff would get a 5-Star review from me. I have never been so pleased with the care and expertise as I receive from you. I enter and leave with confidence each time.


StarStarStarStarStar Very good experience, everyone did a very profe... —    (Patient since 2020)

Very good experience, everyone did a very professional job! No long waits and Dr.Plow explained everything easy for me to understand.


StarStarStarStarStar Was treated as Less Than! —    (Patient since 2020)

I recently had major shoulder surgery one week before my appointment so i was in a sling at my appointment. The lady who was supposed to help me when choosing frames was very pushy and rude. She was bothered by the fact that she had to assist me because i was one handed. I also have an established Workers Compensation case for migraines (which i advised the staff of) so even though ive lost my job and good medical insurance i simply couldn't just settle for what Fidelis covered. She acted very perturbed because my mom and i were asking too many questions. I was willing to pay out of pocket 100% for prescription sunglasses and new frames/lenses with progressive lenses, transitions, and crizal and vocalized this to her numerous times. However she was so rude I walked out and wont be returning!!!! It's sad how she is treating people especially considering the economic status of the world today. My economic status and insurance should not affect how she treated me or anyone else for that matter!


StarStarStarStarStar Dr. Fish is outstanding. —    (Patient since 2015)

Dr. Fish is outstanding. She took a ton of time with me to really work through the best contacts for me. I HIGHLY recommend Dr. Fish!


StarStarStarStarStar As I've always noted..The Vision Center staff ... —    (Patient since 2012)

As I've always noted..The Vision Center staff have always treated me and my eye health as a priority, professionally, and with respect. This treatment is extremely important to me, and I'm sure others, as without sight...well, life would take an extreme turn to the challenging.


StarStarStarStarStar First time visit and I was very impressed with ... —    (Patient since 2020)

First time visit and I was very impressed with the service I received from all! Thank you so much. Professional and kind. I highly appreciate and will definitely be using The Vision Center in the future.


StarStarStarStarStar Fantastic customer service, friendly staff , cl... —    (Patient since 2017)

Fantastic customer service, friendly staff , clean safe office and waiting area


StarStarStarStarStar Love Dr. Plow. Always thorough and respectfully... —    (Patient since 2011)

Love Dr. Plow. Always thorough and respectfully answers any questions I have.


StarStarStarStarStar Excellent ophthamologists —    (Patient since 2020)

Having seen Dr. Plow previously, and now Dr. Fish, I can confidently say that this practice has excellent physicians on staff who do a very thorough exam. They also explain everything very clearly, which helps patients make good decisions about their eye care. I would highly recommend the Vision Center in Horseheads for your eye health.


StarStarStarStarStar Very good place thank you Dr. O’Connor.  —    (Patient since 2020)

Very good place thank you Dr. O’Connor.


StarStarStarStarStar Everyone was very nice and Dr O’Connor was very... —    (Patient since 2020)

Everyone was very nice and Dr O’Connor was very thorough and help me understand all the things you were doing.


StarStarStarStarStar Your office personnel are always friendly and D... —    (Patient since 2010)

Your office personnel are always friendly and Dr Plow is very professional.


StarStarStarStarStar As usual your service was exce —    (Patient since 2008)

As usual your service was excellent


StarStarStarStarStar Beautiful facility, pleasant and knowledgeable ... —    (Patient since 2006)

Beautiful facility, pleasant and knowledgeable staff. I have gone to Dr Plow for several years now and he does an excellent job!!!!


StarStarStarStarStar I have 100% confidence in The Vision Center!  —    (Patient since 2016)

I have 100% confidence in The Vision Center! They always make me feel comfortable and cared for. In these trying times of COVID, The Vision Center has stepped up and continues to make their patients fell comfortable while simultaneously taking precautions against the virus. Thank you for always giving 110% to your patients! It does not go unnoticed!


StarStarStarStarStar I was given 8:20 am to see the dr. —    (Patient since 2010)

I was given 8:20 am to see the dr.


StarStarStarStarStar The staff was very friendly and patient attendi... —    (Patient since 2020)

The staff was very friendly and patient attending to my needs and questions. The business was very clean and professional. Parking was great and location was easy to find. The staff took the time to thoroughly explain my benefits under my insurance plan. Excellent experience overall


StarStarStarStarStar The customer service was excellent and they ex... —    (Patient since 2020)

The customer service was excellent and they explained all I would need


StarStarStarStarStar Great staff. Very helpful. Thank you —    (Patient since 2020)

Great staff. Very helpful. Thank you


StarStarStarStarStar I called with an eye problem ... —    (Patient since 2010)

I called with an eye problem and was treated very professionally when seen by Dr. Fish. She me me feel very at ease when seen and explained my condition to me in very understanding terms. I fell that you have great staff working for you at this location. thanks, and please pass this on to the office staff and Dr.Fish


StarStarStarStarStar Great knowledgeable staff, polite, and friendly... —    (Patient since 2010)

Great knowledgeable staff, polite, and friendly.... been doing business with them since 2007.


StarStarStarStarStar Dr Plow and his staff are awesome.  —    (Patient since 2011)

The staff are always so helpful and courteous. The selection of glasses is great too. Always so much fun trying on new glasses and picking them out.


StarStarStarStarStar I moved to Binghamton NY a few years ago but di... —    (Patient since 2008)

I moved to Binghamton NY a few years ago but did not want to switch eye doctors because I really love The Vision Center. They keep up to date with new technology that other offices do not offer. The eye scanner that shows warning signs for future problems is definitely worth it. My doctor took the time to explain the pictures to me and help me find the right contacts for my eyes. Well worth the hour drive!


StarStarStarStarStar Best in Ny! —    (Patient since 2016)

I love the quality service I receive here. I always feel at home here. The staff is top notch. Wouldn't go any where else.


StarStarStarStarStar Staff and Doc Plow: First class and professiona... —    (Patient since 2015)

Staff and Doc Plow: First class and professional coupled with a sense of humor.


StarStarStarStarStar It was a good experience up until finding frame... —    (Patient since 2020)

It was a good experience up until finding frames and the need for strange premium lenses. I had insurance, but I paid more out of pocket than I did when I got my previous prescription at Sam's Club without insurance of any kind. So I was not prepared for the additional expenses so I will likely not order my glasses from here at all in the future.


StarStarStarStarStar Great experience and service  —    (Patient since 2015)

Recently my husband and I went into see Dr. fish and Dr. plow respectively. We were very impressed with the personalized care, friendliness, service, and quality. The whole process, from our exam through selecting eyewear, was smooth and easy with no long waits. We highly recommend a vision center.


StarStarStarStarStar Very fast and efficient. Staff was friendly a... —    (Patient since 2020)

Very fast and efficient. Staff was friendly and knowledgeable and was able to answer every question


StarStarStarStarStar  —    (Patient since 2009)

I was seen quickly, staff and Dr. Plow were friendly and the overall environment was lovely.


StarStarStarStarStar We were very pleased with our experience. Every... —    (Patient since 2009)

We were very pleased with our experience. Everyone is very professional. Would definitely recommend.


StarStarStarStarStar I have recommended the Vision Center to many  —    (Patient since 2013)

Friendly, clean and best of all a thorough exam with up to date technology.


StarStarStarStarStar Highly recommend! —    (Patient since 2016)

The doctors and staff are top-notch! Doctor thoroughly explains all your test results. Also, Thank you to all the staff that helped me find the best frames!


StarStarStarStarStar I always get great service at vision center —    (Patient since 2015)

I always get great service at vision center


StarStarStarStarStar Very helpful and professional. —    (Patient since 2020)

Very helpful and professional.


StarStarStarStarStar Great place to go, Great people! —    (Patient since 2016)

Great place to go, Great people!


StarStarStarStarStar review —    (Patient since 2016)

the staff was very nice. it was a very good experience.


StarStarStarStarStar Great service, friendly staff, wonderful experi... —    (Patient since 2010)

Great service, friendly staff, wonderful experience!


StarStarStarStarStar Dr. Plow is great along with the whole staff!!!... —    (Patient since 2018)

Dr. Plow is great along with the whole staff!!!! We are so happy with the Vision Center!! Happy New Year to all of you!!! Gary and Mary Lewis


StarStarStarStarStar Dr Fish was wobderful. Explained what she was D... —    (Patient since 2019)

Dr Fish was wobderful. Explained what she was Doing . She let you see the lenses more tham Once. And wasnt in a hurry to get you out.


StarStarStarStarStar Dr Plow is excellent. He listened to my concern... —    (Patient since 2017)

Dr Plow is excellent. He listened to my concerns, answered all questions, and took the time to help find measures for me to reduce my co-pay. He also provided samples, which I greatly appreciated. The lady who answered the initial call knew exactly what my concern was and made an appointment so I could be seen the same day.


StarStarStarStarStar Best Vision service I've ever had —    (Patient since 2009)

Rarely much of a wait - Dr. Plow does a great job with his scheduling, along with his staff. Very knowledgeable, modern equipment, and explains everything in a patient terms.


StarStarStarStarStar Helpful, professional staff. —    (Patient since 2014)

Helpful, professional staff.


StarStarStarStarStar Wonderful staff—-so calm and comforting!! —    (Patient since 2015)

Wonderful staff—-so calm and comforting!!


StarStarStarStarStar I have always had trouble with glasses. It alwa... —    (Patient since 2010)

I have always had trouble with glasses. It always seemed that the prescription wasnt quite right and I would suffer with a headache for a week till my eyes got used to it. I started going to Dr. Plow 6 years ago and since then, I have not had any issues with headaches or having to get used to my new perscription, it is always spot on!


StarStarStarStarStar Friendly & Prompt Service! —    (Patient since 2019)

We were greeted with friendliness! After checking in & some new patient paperwork, we were on our way. The service we received was outstanding. The staff & Dr. Plow were very thorough. After getting our prescriptions, my husband & I had to pick out glasses. I had a pile of 6. The staff were super helpful in helping me narrow down what looked the best on me. The ladies were so patient & so helpful! Thank you!


StarStarStarStarStar Great service, and very friendly  —    (Patient since 2018)

Great service, and very friendly


StarStarStarStarStar I WILL NEVER GO THERE AGAIN, WAS THERE FOR 2 HOURS —    (Patient since 2019)

I WAS SO MAD. I HAD AN APPOINTMENT AT 11:00 AM,, i ARRIVED AT 10:50 AM. AFTER ALMOST 20 MINUTES I WAS BROUGHT BACK INTO THE ROOM WHERE I HAD THE PUFF OF AIR TEST, THEN HAD TO GO BACK INTO THE WAITING ROOM, AFTER ANOTHER 10-15 MINUTES, THE NURSE TOOK ME BACK AND AFTER ANOTHER 10-15 MINUTES THE DOCTOR FINALLY CAME IN,, AFTER THE EXAM WHICH TOOK ABOUT 15 MINUTES, HE DILATED MY EYES AND I AGAIN HAD TO GO INTO THE WAITING ROOM.. IT TOOK ALMOST 40 MINUTES FOR MY PUPILS TO DILATE, AND WAS AGAIN TAKEN INTO THE EXAM ROOM. THEN IT WAS ALMOST ANOTHER 30 MINUTES FOR THE DOCTOR TO RETURN. HE LOOKED INTO MY EYES AGAIN AND SAID HOW I PROBABLY HAVE HIGH BLOOD PRESSURE, WHICH i DO NOT HAVE. THEN I WAS TAKEN TO THE WAITING ROOM TO HAVE MY NEW PRESCRIPTION WRITTEN UP, THE NURSE WAS PUTTING INFORMATION INTO THE COMPUTER, AND THEN SHE SAYS " THE DOCTOR FORGOT TO PUT THE EXAM NOTES INTO THE FILE. .MY HUSBAND HAD A DOCTORS APPOINTMENT AT 1:30 PM, WHICH WE HAD TO CANCEL SINCE WE WERE BOTH TOGETHER AT VISION CENTER. i TOLD THE NURSE THAT I NEEDED TO GO RIGHT THEN SINCE WE HAD OTHER APPOINTMENTS AND WAS RUNNING BEHIND. I THEN LEFT AND MY HUSBAND TOLD ME IN THE CAR HE HAD TO CANCEL BOTH OUR OTHER APPOINTMENTS SINCE WE WE WERE AT VISION CENTER FOR ALMOST 2 HOURS. I AM VERY DISAPPOINTED WITH THE SERVICE, THE DOCTORS ERROR FOR FORGETTING TO PUT THE NOTES IN THE FILE,,, I AM HIGHLY DISAPPOINTED THAT I HAD TO BE THERE FOR ALMOST 2 HOURS AND HAD TO CANCEL OTHER DOCTOR APPOINTMENTS I HAD SCHEDULED FOR THE SAME DAY SINCE I DIDNT REALIZE THAT THE VISION CENTER IN BIG FLATS, NY WAS SO SLOW AND DID NOT LET PAITENTS THAT THE DOCTOR WAS RUNNING BEHIND. IF THEY HAD DONE THAT, I WOULD OF RESCHEDULED THE EYE EXAM, THE OTHER DOCTOR APPOINTMENTS WERE VERY IMPORTANT FOR MY HUSBANDS MEDICAL ISSUES. I WILL NEVER GO TO VISION CENTER AGAIN, THE DOCTOR AND OFFICE PERSONAL WERE VERY RUDE AND NOT AT ALL INFORMING THE PAITENTS THERE OF ANY DELAYS.


StarStarStarStarStar Great people, great service.  —    (Patient since 2019)

The Vision Center is a friendly and professional place. From the initial greeting to the “Goodbye” the staff did everything they could to make me feel comfortable. Even better, the product I needed arrived in three days instead of the 2 weeks originally quoted. I would recommend the Vision Center to all my friends and family without reservations.


StarStarStarStarStar Love coming here! Staff is so friendly! Place i... —    (Patient since 2006)

Love coming here! Staff is so friendly! Place is so clean!!


StarStarStarStarStar Everyone there was so helpful and friendly. Sup... —    (Patient since 2019)

Everyone there was so helpful and friendly. Super customer service.


StarStarStarStarStar  —    (Patient since 2015)

Everyone in my Family uses the Vision Center and we are all very pleased with our experiences!! The entire team is amazing to work with, from Check in to Check out! They take care of all the insurance and it is hassle free and up front!


StarStarStarStarStar Phenomenal staff that care. I recommend The Vi... —    (Patient since 2007)

Phenomenal staff that care. I recommend The Vision Center and Dr John Plow over any other vision center.


StarStarStarStarStar Wonderful experience! Can finally see clearly!T... —    (Patient since 2019)

Wonderful experience! Helpful friendly staff. The Dr is so friendly & for once our exams weren't 10 minutes & done! ( rushed & my exam so contacts were blurry & dry for a year! We were rushed like cattle in & out! ) Dr Plow took that extra time w/ us, so we could see clearly! Thats so important. My vision is finally clear! Selection of glasses are fantastic, prices are very reasonable too! Make an appointment!


StarStarStarStarStar The staff is always so friendly and helpful. —    (Patient since 2016)

The staff is always so friendly and helpful.


StarStarStarStarStar  —    (Patient since 2017)

This was my second visit for an eye exam, the staff are always friendly and accommodating. I love getting text reminders each year when I’m due for an exam. I’m looking forward to my new glasses and can’t wait to pick them up!


StarStarStarStarStar Best optometrist around!  —    (Patient since 2017)

Our whole family (except the youngest) has switched to the Vision Center and we love Dr. Plow and the staff! They’re very thorough and great with the kids!


StarStarStarStarStar I highly recommend The Vision Center! —    (Patient since 2014)

I have been seeing Dr. Plow for my eye exams for many years now and have always received excellent service. The staff there is wonderful, very friendly and helpful.


StarStarStarStarNo Star Very impressed with the knowledge and detail us... —    (Patient since 2012)

Very impressed with the knowledge and detail used when being examined. The process was easy and thoroughly explained.


StarStarStarStarStar The best! —    (Patient since 2018)

I had the most best experience here. The staff and Dr. are VERY friendly & truly care for the patients.


StarStarStarStarStar Awesome Place —    (Patient since 2018)

It’s a good place full of good people who provide a quality service. It’s a nice facility in a nice location with a good medium sized selection of glasses and sunglasses. It’s just perfect.


StarStarStarStarStar Very professional, and friendly staff. —    (Patient since 2018)

Very professional, and friendly staff.


StarStarStarStarStar Competent full service eye care. —    (Patient since 2019)

Dr. Plow and his staff take the time to talk about any concerns and answer questions. They are great with kids too! The office is respectful of my time as they schedule appointments that start on time and don't leave you sitting and waiting for your appointment to begin. Speaking of the waiting room - there is a Keurig coffee machine and real cream....


StarStarStarStarStar I love the fact that I was able to download and... —    (Patient since 2019)

I love the fact that I was able to download and fill out paperwork from your website before my appointment. The day of the appointment I was in quickly and examined. Thank you for the ease.


StarStarStarStarStar My appointment was very well handled by staff. —    (Patient since 2017)

My appointment was very well handled by staff.


StarStarStarStarStar Great Experience as Always —    (Patient since 2014)

I have been coming to this office for eye exam and glasses for several years. Everyone at this office goes above and beyond there job. Always smiling helpful faces !! Thank you as that is difficult to find these days.


StarStarStarStarStar My appointment started on time and several Visi... —    (Patient since 2015)

My appointment started on time and several Vision Center employees helped me pick out and decide on frames. Fun, friendly staff.


StarStarStarStarStar I have never been more please with an eye docto... —    (Patient since 2015)

I have never been more please with an eye doctor as I am with Dr. Plow and his team of professionals. They take time; they are thorough; they answer my questions and my prescriptions have been most accurate. Highly recommend.


StarStarStarStarStar Everyone is so friendly and helpful! Thank Yo... —    (Patient since 2018)

Everyone is so friendly and helpful! Thank You


StarStarStarStarStar I always enjoy the friendly professional staff.... —    (Patient since 2013)

I always enjoy the friendly professional staff. Waits are never lengthy. Dr Plow is excellent.


StarStarStarStarStar DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHA... —    (Patient since 2018)

DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHAT THEY DO. THEY ARE OUTSTANDING.


StarStarStarStarStar Routine eye check. —    (Patient since 2010)

Dr. Plow was courteous and to the point. Described actual photos and functions within my eyes. I left with a better understanding of my eyes and what is happening for my age and optics, along with future prognosis.


StarStarStarStarStar Your Eyes Can Trust The Vision Center —    (Patient since 2012)

Everyone is always great at The Vision Center


StarStarStarStarStar Well-satisfied Patient —    (Patient since 2018)

I always feel as though my needs are well taken care of by Dr. Plow and his staff. They are friendly, professional, and courteous. I never have to wait a long time for my appointment. Any questions I have are well answered. I have been very satisfied with the treatment I have received at this facility.


StarStarStarStarStar Mrs Lisa Russell —    (Patient since 2018)

Dr o Conner was nice until I started askin questions n he ignored me n went to what he wanted to kno so he needs to work on listening to the client n make them a priority when in his office..but everyone else was great...


StarStarStarStarStar I am always well taken care of at The Vision Ce... —    (Patient since 2014)

I am always well taken care of at The Vision Center. Staff and Doctors take the time to understand what I need (or don't) and to make sure I understand it, too.


StarStarStarStarStar Everyone was very friendly and helpful.  —    (Patient since 2019)

Everyone was very friendly and helpful.


StarStarStarStarStar Always Outstanding —    (Patient since 2013)

Always outstanding. I could go to a place that is closer to my home but I choose to come to The Vision Center because the entire staff is awesome. I recommend The Vision Center to everyone.


StarStarStarStarStar I am greeted with a smile when I walk in and to... —    (Patient since 2008)

I am greeted with a smile when I walk in and told thank you have a nice day when I leave.


StarStarStarStarStar Great and friendly people,very helpful staff. —    (Patient since 2016)

Great and friendly people,very helpful staff.


StarStarStarStarStar I have been seeing Dr. Plow for a few years now... —    (Patient since 2016)

I have been seeing Dr. Plow for a few years now and he is very thorough and easy to speak with. He always answers any concerns or questions I have so I am pleased each time I leave there. The staff is very accommodating in addressing any follow-up questions you may have. I appreciate the excellent service Dr. Plow and the staff provides to us.


StarStarStarStarStar Dr Plow and his staff are awesome.  —    (Patient since 2011)

Dr Plow and his staff are awesome. We always receive excellent service! We also love the selection of glasses to choose from. Everyone is always so helpful and friendly!


StarStarStarStarStar Thank you for working me into your schedule.  —    (Patient since 2016)

Thank you for working me into your schedule.


StarStarStarStarStar I knew I was having a problem with my eye I ca... —    (Patient since 2009)

I knew I was having a problem with my eye I called the office spoke with the receptionist who got me in right away on the same day. She was very pleasant.


StarStarStarStarStar They were very kind, considerate and thorough. ... —    (Patient since 2019)

They were very kind, considerate and thorough. I felt they took their time to make sure my exam was completed correctly.


StarStarStarStarStar Excellent Care —    (Patient since 2012)

De. Plow and his staff provide thorough, excellent care to their customers.


StarStarStarStarStar Excellent, friendly service. Dr. O'Connor was ... —    (Patient since 2011)

Excellent, friendly service. Dr. O'Connor was thorough and professional. Everyone here is so nice and easy to talk with. They all seem eager to provide a good experience, and I appreciated that.


StarStarStarStarStar I was dreading the appt. but only because choos... —    (Patient since 2013)

I was dreading the appt. but only because choosing new frames use to be fun but in the last few years became a dreaded chore.This time how ever, Christine introduced herself and helped me to find the perfect frame! She picked them out for me and I love them!!


StarStarStarStarStar Excellent service.  —    (Patient since 2009)

Excellent service. I was in on time and out in less than 30 minutes.


StarStarStarStarStar My son had his first eye exam with Dr. Plow. I ... —    (Patient since 2019)

My son had his first eye exam with Dr. Plow. I was amazed with the patience he had for a 5 year old. He did wonderful with my son . He made my sons first eye doctor experience an amazing one. I was very pleased so pleased I made my daughter an appointment with him!


StarStarStarStarStar Staff and Doctors are always professional and h... —    (Patient since 2013)

Staff and Doctors are always professional and helpful.


StarStarStarStarStar A great place to do business. Excellent custom... —    (Patient since 2015)

A great place to do business. Excellent customer service and fair prices


StarStarStarStarStar Outstanding! —    (Patient since 2019)

The office is lovely and the staff were professional and courteous. I had a great experience at The Vision Center!


StarStarStarStarStar The staff were nice and pleasant. The doctor w... —    (Patient since 2019)

The staff were nice and pleasant. The doctor was very thorough and informative. Will definitely recommend!


StarStarStarStarStar Super Friendly Staff —    (Patient since 2018)

We always enjoy coming in and the staff is extremely pleasant and make us feel very welcome!


StarStarStarStarStar very friendly and helpful staff, Dr Plow is ver... —    (Patient since 2010)

very friendly and helpful staff, Dr Plow is very pleasant and knowledgable. the office is bright and cheery. always clean.


StarStarStarStarStar Friendly and efficient staff, all around! —    (Patient since 2017)

Friendly and efficient staff, all around!


StarStarStarStarStar Fantastic place —    (Patient since 2012)

I absolutely love the staff here. They make me feel very welcomed and taken care of. Doctor O'Connor is so nice really knows his stuff. I'll always come here for my eye care


StarStarStarStarStar Great guy-likes cars so we have a common area t... —    (Patient since 2015)

Great guy-likes cars so we have a common area to talk over. Personable and friendly too!


StarStarStarStarStar I went in because I had an abrasion on my left ... —    (Patient since 2019)

I went in because I had an abrasion on my left eye and I had seen the doctor within 20 minutes of being there, he treated me well, was very concerned with my eye issue and had me diagnosed/taken care of within 15 minutes of being in the examination room.


StarStarStarStarStar A few months ago, I stopped in at the Vision Ce... —    (Patient since 2019)

A few months ago, I stopped in at the Vision Center to see if they could adjust a pair of glasses I had purchased out of state. They were so friendly and fixed my problem in a few minutes that I decided to return as a patient. Same friendly staff, lovely office, excellent doctor - can't say enough good things about them. Highly recommend!


StarStarStarStarStar EXCELLENT SERVICE; Staff is friendly and inform... —    (Patient since 2019)

EXCELLENT SERVICE; Staff is friendly and informative. Much better experience than "those other guys"


StarStarStarStarStar My visit was very good the doctor and staff wer... —    (Patient since 2016)

My visit was very good the doctor and staff were excellent and so very accommodating


StarStarStarStarStar Dr. Plow is exactly the man I want checking my ... —    (Patient since 2016)

Dr. Plow is exactly the man I want checking my eye sight.


StarStarStarStarStar Professional —    (Patient since 2009)

Got right in, taken care of professionally.always provides answers to questions...........would go nowhere else


StarStarStarStarStar  —    (Patient since 2018)

Everyone was super great!!! I really felt like I had a thorough eye exam!!! All of the staff was very friendly and explained everything.


StarStarStarStarStar Staff is courteous and friendly. —    (Patient since 2014)

Staff is courteous and friendly.


StarStarStarStarStar Had a great visit like always! Than you! —    (Patient since 2010)

Had a great visit like always! Than you!


StarStarStarStarStar Wonderful eye care. Every part of the process ... —    (Patient since 2016)

Wonderful eye care. Every part of the process was organized and clear... From check in to the exam to the choice of glasses. Very transparent and easy. One our and I was done and had my glasses ordered. So great.


StarStarStarStarStar AWESOME  —    (Patient since 2010)

Awesome Awesome Awesome


StarStarStarStarStar Great appointment —    (Patient since 2010)

I am a long term customer of Dr Plow and his team. This time was one of the best costumer service experiences I have had at the office. Tammy, Christine and Steve were wonderful to work with as I ordered glasses and contacts. They have great energy and senses of humor.


StarStarStarStarStar Awesome and caring people! —    (Patient since 2015)

Dr. Plow and the his team at The Vision Center are great. My visit there was just top rate! 😉


StarStarStarStarStar Great service —    (Patient since 2008)

The staff at The Vision center always go above and beyond and do it with a friendly smile! Thank you


StarStarStarStarStar Great service and polite pe —    (Patient since 2011)

Great service and polite people


StarStarStarStarStar Very pleasant atmosphere and friendly staff —    (Patient since 2009)

Very pleasant atmosphere and friendly staff


StarStarStarStarStar Great service. Friendly and professional. —    (Patient since 2009)

Great service. Friendly and professional.


StarStarStarStarStar First time there. Had a great experience. —    (Patient since 2018)

First time there. Had a great experience.


StarStarStarStarStar All my husband and I wanted was the "Annual Eye... —    (Patient since 2016)

All my husband and I wanted was the "Annual Eye Exam-covered in full" listed in our MPV Coverage Information. We were unexpectedly charged for "1 Complex Contact Lens Re-Eval" @$60 each. No one told us before or during the exam that there was an extra charge or that the procedure was being done. People need to know what procedure and how much it costs BEFORE they are billed.


Reply

We apologize for the confusion with your recent visit. We provided the requested services and billed the insurance plan provided to us. We do try to help patients understand their coverage, but whether a particular service is covered is the patient's responsibility. If you decide to not wear contact lenses in the future, this service will not be performed and not billed. Please call our office or your insurance company if you have any further questions regarding your insurance plan's coverage.

StarStarStarStarStar Dr. Plow and his staff are friendly and knowled... —    (Patient since 2014)

Dr. Plow and his staff are friendly and knowledgeable. I always feel welcome and taken care of whenever I leave. My most recent visit was not only exactly what I wanted and needed, but I left smiling and laughing after having a fun conversation with Christine who helped me purchase my contacts. Dr. Plow made pleasant conversation with me during my exam and answered all of my questions about eye health, both mine and in general. The Vision Center is by far the best place to go!


StarStarStarStarStar I have the utmost confidence in Dr. Plow's care... —    (Patient since 2016)

I have the utmost confidence in Dr. Plow's care! He is knowledgeable as well as personable; it is rare to find these qualities in the same person. In addition to Dr. Plow's excellent care, the nurse and check-in staff are always friendly and helpful.


StarStarStarStarStar Dr. Plow and the staff were so helpful and comp... —    (Patient since 2010)

Dr. Plow and the staff were so helpful and compassionate during my recent visit for a problem with my eye. He is very knowledgeable and thorough, and the girls were so sweet and kind. HIGHLY recommend this office A++++++++++++


StarStarStarStarStar Professional, experienced staff —    (Patient since 2014)

Professional, experienced staff; my glasses were ready in a week and they are great.


StarStarStarStarStar Great care! —    (Patient since 2014)

Dr. O’Connor is always professional, efficient and friendly. I have, and will continue, to refer patients to him. Always a good experience.


StarStarStarStarStar Wonderful staff and excellent selection of glas... —    (Patient since 2018)

Wonderful staff and excellent selection of glasses.


StarStarStarStarStar Five stars for great care and clear explanation... —    (Patient since 2011)

Five stars for great care and clear explanation


StarStarStarStarStar Dr. Plow is excellent...he answers all your que... —    (Patient since 2011)

Dr. Plow is excellent...he answers all your questions and keeps you informed through out your exam. The staff is very helpfull with your frame selection, offering honest opinions about style and color.


StarStarStarStarStar I had excellent, professional care for an eye u... —    (Patient since 2018)

I had excellent, professional care for an eye ulcer. Thank you!


StarStarStarStarStar Your staff are all total professionals —    (Patient since 2018)

Your staff are all total professionals


StarStarStarStarStar Love Dr. Plow! I've seen him for years and have... —    (Patient since 2011)

Love Dr. Plow! I've seen him for years and have always had good experiences.


StarStarStarStarStar The Vision Center A+ —    (Patient since 2012)

Friendly & Courteous staff while still being professional. Dr. Plow is the best. A great place for eye care. I would have no hesitation in recommending The Vision Center to others. Thank you.


StarStarStarStarStar The boys and I recently had eye appointments wi... —    (Patient since 2011)

The boys and I recently had eye appointments with you. The staff are very courteous and accommodating! I highly recommend your office to friends and co-workers. Thank you!


StarStarStarStarStar I highly recommend Dr. Plow and the Vision Cent... —    (Patient since 2010)

I highly recommend Dr. Plow and the Vision Center! Fantastic staff, comfortable office and quality service.


StarStarStarStarStar I would highly recommend The Vision Center to a... —    (Patient since 2018)

I would highly recommend The Vision Center to anyone looking for eye care.


StarStarStarStarStar Friendly and professional. Overall good experi... —    (Patient since 2018)

Friendly and professional. Overall good experience


StarStarStarStarStar A very happy customer.  —    (Patient since 2015)

Very professional and got me in and out in a very timely manner. Dr. Plow is very good and thourough. It didn't take me too long to pick out a pair of glasses due to the choices offered. I am very satisfied with my visit.


StarStarStarStarStar Friendly and helpful service  —    (Patient since 2010)

I’ve gone to The Vision Center for years and I am always treated very well by all the staff. Dr. Plow explains what he is doing and is there if you have any questions. I won’t go anywhere else for my eye care.


StarStarStarStarStar 1st visit & 2nd visit. —    (Patient since 2018)

5 star rating. Everybody was very polite .I will be back for my yearly check up.


StarStarStarStarStar My husband and I have been patients at the Visi... —    (Patient since 2010)

My husband and I have been patients at the Vision Center (located behind the Toys R Us store) for several years and have been pleased with the courteous and professional service we receive from all of the staff. The doctors are great and the selection of eye wear at competitive prices is wonderful. They are up to date on the latest in eye health and eye care and we plan to continue using them in the future.


StarStarStarStarStar Dr. Plow and his staff are wonderful.  —    (Patient since 2009)

Dr. Plow and his staff are wonderful. They are friendly and knowledgeable and are always able to answer my questions. The office is beautiful. Great selection of glasses to choose from. I would recommend them to anyone.


StarStarStarStarStar I am new patient to you. Was treated quite ce... —    (Patient since 2017)

I am new patient to you. Was treated quite decently as would be expected. Like the offer of coffee, especially flavored creamer,now I'm going to expect that grab it soon as l get there! Shame on me! All personell seemed to be having a good day and were forewarned of my cantankerous nature if not handled just so. I was informed that one doctor did the arranging of the whole outfit. He done good.


StarStarStarStarStar Our needs are always met! —    (Patient since 2013)

The Vision Center has always taken great care of my wife and I. The staff are very friendly and willing to help in anyway they can. They always address my questions and concerns at the time of need, and not once have I had an issue where services or help could not be provided. I feel my vision is well taken care of when I go to the Vision Center. Any time I need to have my frames adjusted, new nose pieces installed, or just want to look around for a potential upgrade... I've never had a problem.


StarStarStarStarStar  —    (Patient since 2016)

Great experience all the way around !


StarStarStarStarNo Star Great doctor —    (Patient since 2017)

This is the second time we saw Dr. Oconnor and he is really good with kids. My daughter is 8 and is terrified of the eye doctor and he is really patient and thorough.


Reply

Thank you for saying so, Audrey, I love kids and love it if I can make their trip to the Optometrist fun! Dr. O'Connor

StarStarStarStarStar A+ —    (Patient since 2008)

Great customer experience!!!


StarStarStarStarStar  —    (Patient since 2018)

I WAS VERY PLEASE WITH THE SERVICE I RECIEVED AND WAS AN POSTIVE EXPERIENCE. I WAS REFERRED BR A FRIEND AND IT WAS A GOOD CHOICE . THANKS TO MUCH FOR YOUR PROMPT SERVICE.


StarStarStarStarStar Very professional  —    (Patient since 2015)

Dr. Plow and his staff including Roxanne, are very professional and through.


StarStarStarStarStar Dr. Plow gives a great eye exam. —    (Patient since 2009)

Dr. Plow gives a great eye exam.


StarStarStarStarStar Dr. O'Connor, Ashley, and Christine were all gr... —    (Patient since 2018)

Dr. O'Connor, Ashley, and Christine were all great. The check in area, exam room, and product areas are all modern, well lit, clean and comfortable. I will be happy to recommend the Vision Center.


Reply

And we are happy to have been able to serve you! -Dr. O'Connor

StarStarStarStarStar Routine eye check. —    (Patient since 2010)

Courteous, and efficiently organized.


StarStarStarStarStar Very nice and courteous staff who make you feel... —    (Patient since 2008)

Very nice and courteous staff who make you feel comfortable through out your vist


StarStarStarStarStar Very Disappointed!!  —    (Patient since 2015)

Disappointed!! Had my appointment with Dr. Plow. He is absolutely wonderful. Had a great experience choosing frames and ordering new glasses with Kristi. It has almost been 30 days and I have not received my new glasses. They did come in once and I was told that they would have to be sent back because of blemishes, which I understand. But when I asked the gentleman when they would be ready he said "They will be ready when their ready". Found the attitude very disturbing and in helpful. I will defiantly consider going somewhere else when my next eye exam is do. And I say this because this is the second bad experience I have had at your establishment. The first bad experience was with the same gentleman. Ultimately I am very disappointed with my experience and i do NOT HAVE NEW GLASSES!! Which have already been paid for...


StarStarStarStarStar Great friendly service with timely appointments... —    (Patient since 2018)

Great friendly service with timely appointments


StarStarStarStarStar Thank you Dr Plow and to your entire staff! I'm... —    (Patient since 2018)

Thank you Dr Plow and to your entire staff! I'm 55 years old and this was only my second exam ever. You and your staff are friendly, prompt and very knowledgeable! I won't trust my eyes to anyone else! Thank you again!!


StarStarStarStarStar 5 STARS! EXCEPTIONAL CARE AND SERVICE! —    (Patient since 2018)

From the moment I walked in the door, I was greeted very cheerfully. Everything involved with my visit was very thoroughly explained to me, and all of the personnel were very knowledgeable and pleasant to be around. This was my first visit to this center, but it definitely won't be my last. I was extremely impressed by their state-of-the-art equipment and would wholeheartedly recommend them to anyone who needs vision care.


StarStarStarStarStar Excellent Eye Care Providers —    (Patient since 2012)

The Only Eye Care Facility you will need. Excellent all around. Dr. Plow is excellent.


StarStarStarStarStar My daughter was having an issue with her eye th... —    (Patient since 2012)

My daughter was having an issue with her eye that felt like something stabbing her eye all day. Her pediatrician said it was allergies that morning by the afternoon it was worse so I took her to Dr Plow. There was something under her upper eyelid scratching her eye which he removed and she had immediate relief so glad we went to him.


StarStarStarStarStar I was in and out quickly which I appreciatedsi... —    (Patient since 2010)

I was in and out quickly which I appreciated since I had another appointment following this one. Everyone was pleasant and helpful.


StarStarStarStarStar It was great coming back to your office again. ... —    (Patient since 2012)

It was great coming back to your office again. Got my glasses in 6 days and I can see better again. Thank you!


StarStarStarStarStar Staff was prompt, professional and pleasant. —    (Patient since 2016)

Staff was prompt, professional and pleasant.


StarStarStarStarStar Great service. I love the discounts they offer ... —    (Patient since 2010)

Great service. I love the discounts they offer when my insurance doesn’t pay.


StarStarStarStarStar Great Place to Go  —    (Patient since 2018)

These guys are great! Place was beautiful when I went in, they made me feel comfortable and Dr. O'Connor took his time and I never felt rushed. He actually made me feel like he cared about my vision. Though getting air blown on my eyeballs still sucked, I'd recommend them to anyone who asks! Oh, and Google! Update your maps, they've moved around the corner.


StarStarStarStarNo Star Everything goes well without scheduling delays ... —    (Patient since 2009)

Everything goes well without scheduling delays in the examination process. Each member of the examination team explains what is being performed and the results of each examination.


StarStarStarStarStar Thank you Dr. Plow for taking the time to see m... —    (Patient since 2010)

Thank you Dr. Plow for taking the time to see me on short notice. I received excellent care from you and your staff.


StarStarStarStarStar Very friendly, informative and willing to discu... —    (Patient since 2018)

Very friendly, informative and willing to discuss and use all insurance options


StarStarStarStarStar The staff was so very welcoming and nice. I’ve ... —    (Patient since 2018)

The staff was so very welcoming and nice. I’ve never been somewhere where we were treated so well. Thank you so much for helping my son with his first eye appointment and pair of glasses. We will forever be grateful.


StarStarStarStarStar My-Wear Eye Care —    (Patient since 2011)

The Vision Center is an eye care center with a caring staff, competent docs, and great advisors on eye wear style, appropriate lenses, and pricing options. An emergency often tests the quality of a business. Recently, I had something in my eye. It felt like it was tearing through the eye! I went to the VC and was immediately given care--in spite of a busy schedule already in existence. The staff was responsive and caring. There was a detailed check to guarantee there would be no glitches with my major medical insurance coverage. From my own experiences, I'd highly recommend the VC for family eye care.


StarStarStarStarStar I am glad to be back to Vision Center —    (Patient since 2009)

I am glad to be back to Vision Center. I had went to another location because of my insurance coverage and the prescription I received from the other location, which I will not name, was a total waste of money that I didn't have. Dr. Plow definitely made my prescription much clearer and sharper. The staff is very friendly and helpful.


StarStarStarStarStar  —    (Patient since 2018)

Happy and satisfied with my first visit to the Vision Center. I went specifically for contact lens renewal. Dr. Fish explained everything clearly and I left very satisfied.


StarStarStarStarStar Dr. Plow was very thorough. Joyce did a great ... —    (Patient since 2016)

Dr. Plow was very thorough. Joyce did a great job setting me up with glasses.


StarStarStarStarStar Excellent eyecare service —    (Patient since 2008)

The Vision Center staff are very professional and they addressed my needs for eye care with a personal touch. I would recommend The Vision Center to my family and friends.


StarStarStarStarStar Most pleasant and personal experience, thank yo... —    (Patient since 2015)

Most pleasant and personal experience, thank you.


StarStarStarStarStar Great place! Kind, respectful staff, thorough e... —    (Patient since 2017)

Great place! Kind, respectful staff, thorough exam, and clean nice office!


StarStarStarStarStar Great place to go for my eye care! —    (Patient since 2008)

Great place to go for my eye care!


StarStarStarStarStar Excellent in service and access.  —    (Patient since 2017)

Excellent in service and access.


StarStarStarStarStar  —    (Patient since 2017)

Dr. Plow was very thorough in completing my exam & his staff was very friendly.


StarStarStarStarStar Great place, exam thorough and personnel friend... —    (Patient since 2015)

Great place, exam thorough and personnel friendly and knowledgeable.


StarNo StarNo StarNo StarNo Star I will not be back  —    (Patient since 2016)

I feel as though I’ve given The Vision Center the benefit of the doubt for the past two years that they have had my business. After today, however, I am officially done. I feel that there is zero understanding or voluntary/helpful explanation for how expensive an annual exam is and not one doctor or member of the staff has EVER been overly friendly or helpful to my husband or me. The staff and doctors are nice enough but they are certainly not overly friendly and I was made to feel poor and untrustworthy by a certain employee today when I went to pick up my glasses. I thought picking up my glasses would be a quick “in and out” experience but the process was not explained well to me at my initial visit and I was left feeling very embarrassed and unprepared today.


StarStarStarStarStar Excellent care and service.  —    (Patient since 2016)

Excellent care and service.


StarStarStarStarStar  —    (Patient since 2016)

Excellent. Everyone was very cordial.


StarStarStarNo StarNo Star  —    (Patient since 2015)

Facility is beautiful. Dr. Fish was extremely polite, patient and professional.


StarStarStarStarStar I was very pleased with everyone that helped us... —    (Patient since 2017)

I was very pleased with everyone that helped us on Friday. Looking forward to getting work safety glasses taken care of also.


StarStarStarStarStar I really enjoyed my experience here add always.... —    (Patient since 2014)

I really enjoyed my experience here add always. The staff is very friendly and service is awesome!


StarStarStarStarStar Stopped in on a whim just to look at frames sin... —    (Patient since 2017)

Stopped in on a whim just to look at frames since my mom was in town and could be a second opinion for me but they were able to fit me in for an exam in that time too! Dr. Plow was very personable and him and all of the staff made me feel like I'd known them forever! My family will definitely be coming here from now on!


StarStarStarStarStar Excellent service. Very competent. —    (Patient since 2009)

Excellent service. Very competent.


StarStarStarStarStar I see Dr. O'Connor and have always had confiden... —    (Patient since 2014)

I see Dr. O'Connor and have always had confidence that I am receiving the best exam/advice I could. Appointments are usually running as scheduled with little wait time.


StarStarStarStarStar This practice carries Oakley I have looked in ... —    (Patient since 2017)

This practice carries Oakley I have looked in the area for this brand and found it here. One staff member is an Oakley expert and knows the brand and our options. I think this made a typical visit into a great visit.


StarStarStarStarStar The staff is amazing there! So friendly & helpf... —    (Patient since 2017)

The staff is amazing there! So friendly & helpful


StarStarStarStarStar Best optical provider in our area. The support... —    (Patient since 2008)

Best optical provider in our area. The support staff is dedicated to outstanding customer service and making each patient's visit pleasant. Very busy office but orderly and friendly. Doctors are top shelf. I really like this place!


StarStarStarStarStar Wonderful staff! My husband and I appreciate al... —    (Patient since 2009)

Wonderful staff! My husband and I appreciate all the help with our questions! Dr. O'Connor was wonderful and very patient! We will definitely stay with The Vision Center!


StarStarStarStarStar I am always treated very kindly at the Vision C... —    (Patient since 2010)

I am always treated very kindly at the Vision Center, It is the only place I would go for eye care


StarStarStarStarStar Would highly recommend ! —    (Patient since 2014)

Great atmosphere and people !


StarStarStarStarStar Feel I received excellent care.  —    (Patient since 2011)

Feel I received excellent care.


Reply

Thank you Kathleen

StarStarStarStarStar Very personable, I shall be very pleased if the... —    (Patient since 2017)

Very personable, I shall be very pleased if the glasses hold up to my rigorous routines, I will give a better review after my glasses arive and see how they fit


Reply

Thank you for the feedback Shawn. We will make sure your new glasses fit perfectly.

StarStarStarStarStar Thank you for taking time to check my eyes, of ... —    (Patient since 2014)

Thank you for taking time to check my eyes, of which are very important to me. Everyone in your office was very pleasant and helpful and knew all the answers to my questions. I enjoyed my visit and would recommend others to consider going to your establishment.


Reply

We appreciate you taking the time to give us your feedback. We would love the opportunity to care for your friends and family. Thank you

StarStarStarStarStar Dr. Plow is beyond knowledgeable.  —    (Patient since 2016)

I have been to many eye doctors throughout my life. I have been with The Vision Center for almost 3 years now. I would NEVER go anywhere else now! The Vision Center staff is friendly, helpful, knowledgeable and all around amazing! I had gone to a previous eye doctor that claimed I would need $600 eye drops as I was pre-glaucomic. Dr. Plow explained that it is actually due to my high eye pressure; no need for concern or pricey eye drops. He also recommended a contact for astigmatism in my right eye. I have never seen better than I am seeing now! I would recommend this place to everyone with eye care needs!!!


Reply

Angela, I am so glad we could help you with your vision and put your mind at ease about your eye health. We look forward to seeing you next year!

StarStarStarStarStar Everyone on staff was very helpful and friendly... —    (Patient since 2017)

Everyone on staff was very helpful and friendly.


Reply

Thank you Robin!

StarStarStarStarStar Thank you vision work. Kudos! —    (Patient since 2017)

Dr. O'Connor was great. He takes the time in explaining what he is doing, what he sees during the eye exam in terms one can understand. I would like to say thank you to all the staff that helped me during my first visit for helping me through everything, even picking out my first pair of frames.


Reply

Louise, Thank you for recommending Dr. O'Connor and The Vision Center. We look forward to caring for your eye care needs in the near future.

StarStarStarStarStar Professional, Courteous, and Thorough. —    (Patient since 2017)

The doctor who performed the exam for my Eye Infection was thorough , courteous, and a great professional. I look forward to bringing my whole family to your facility for all our Vision needs. Thank you!


Reply

Mrs. Vogel, Thank you for your kind words and we look forward to taking care of you and your family for years to come.

StarStarStarStarStar This is THE place —    (Patient since 2017)

Beautiful facility, friendly staff, knowledgeable doctors.


Reply

Thomas, Thank you for such a strong recommendation. We appreciate it.

StarStarStarStarStar Everyone was very helpful and I was able to get... —    (Patient since 2008)

Everyone was very helpful and I was able to get everything I needed.


Reply

Great to hear everything went well. Thank you Carla

StarStarStarStarNo Star not enthused with the online aspect of this bus... —    (Patient since 2014)

not enthused with the online aspect of this business prefer to go in store


StarNo StarNo StarNo StarNo Star Lost... —    (Patient since 2013)

Came in with a eye problem, no soulutions, no answers, I couldn't read the eye exam..... the doctors conclusion was to just wait and see if it becomes okay..... I can't not drive, or work and am using a magnifying glass to type this. Very disappointed with diagnoses and solutions. I have an appointment schdualed but I can't say as I will be back. There's several other eye places and I suggest looking into them.


Reply

Michael, I am sorry for the confusion, but Dr. O'Connor did come up with a definitive diagnosis using advanced testing. Unfortunately there is no immediate cure for this condition, except time. I understand this can be frustrating. We will have him call you tomorrow to further explain the situation

StarStarStarStarNo Star Everyone was friendly and extremely professiona... —    (Patient since 2016)

Everyone was friendly and extremely professional. Wife was happy with all the women's style of eye wear. I on the other hand was not . I wish they had better selection. Overall I would recommend


Reply

Thank you for the feedback Charles. We continually update our selection, so let us know what you are looking for and maybe we can get it for you. We'll be in touch.

StarStarStarStarStar Wonderful experience, would recommend a visit. ... —    (Patient since 2017)

Wonderful experience, would recommend a visit.


Reply

Thank you

StarStarStarStarStar I switched over to the Vision Center two years ... —    (Patient since 2016)

I switched over to the Vision Center two years ago. I have been very happy with the service provided from everyone. Dr. Plow and the vision team are a pleasure to work with.


Reply

We are glad to have you as a patient happy you had a great visit.

StarStarStarStarStar Always a great experience!  —    (Patient since 2011)

Always a great experience!


Reply

Thanks Rachelle.

StarStarStarStarStar Excellent experience! —    (Patient since 2009)

No wait time - Great service - competent staff - all the latest technologies - excellent, stylish selections of eyewear - felt like I was in good hands!


Reply

Emily, Thank you for letting us know how we did. Let us know if there is anything else we can do for you.

StarStarStarStarStar Very friendly. Dr OConnor was fabulous and effi... —    (Patient since 2010)

Very friendly. Dr OConnor was fabulous and efficient. Didn't wait at all for new glasses + prescription sunglasses. Staff were great.. A+ service


Reply

Katrina, Thank you for the feedback.

StarStarStarStarStar Wonderful Experience  —    (Patient since 2017)

Wonderful Experience - Staff were exceptional, Dr. Plow was wonderful to work with. I have had negative experiences with other vision centers in the past, Dr. Plow was kind, understanding and very patient.


Reply

Kristen, I am very happy your visit went well. We try to treat our patients as we would our own family. Thank you

StarStarStarStarStar I love this store! Every one is so courteous an... —    (Patient since 2016)

I love this store! Every one is so courteous and prompt. I always feel at ease when I come in.


Reply

Todd, We appreciate your comments and look forward to seeing you again soon.

StarStarStarStarStar Dr. Plow and team are great. —    (Patient since 2011)

Dr. Plow and his team are great. Very friendly, knowledgeable and never keep me waiting long. I drive out of my way to go to this office and definitely recommend it.


Reply

Thank you Patti for the glowing review. We appreciate you driving so far to see us. Let us know if you need anything else.

StarStarStarStarStar Friendly staff, great service! —    (Patient since 2012)

I have been coming here for years now and I have had an awesome experience every single time! I love this place


Reply

Jessica, Thank you for the kind words. Stop in anytime.

StarStarStarStarStar Need larger selection of frames for big guys li... —    (Patient since 2009)

Need larger selection of frames for big guys like myself. Unfortunately could not find anything that suited me..... Other than that everything was excellent.


Reply

Gary, We usually have a nice selection, but were running low at the time of your visit. Stop back in and see what we have for you. Sorry about the inconvenience.

StarStarStarStarStar Great service. Great selection.  —    (Patient since 2007)

Great service. Great selection.


Reply

Thank you for your feedback Heather.

StarStarStarStarStar The staff at the vision was very courteous, exp... —    (Patient since 2017)

The staff at the vision was very courteous, expedited your care and was knowledgable about the services they provide. The doctor I saw (Dr. O'Connor) was very nice, exuded confidence and had a great 'bedside' manner.


Reply

Kathryn, We are so happy you had a great visit to our office. Let us know if you need anything else.

StarStarStarStarStar  —    (Patient since 2017)

everyone is nice friendly and quick about appointments


Reply

Thank you. Great to see you Brittany.

StarStarStarStarStar Great experience as usual —    (Patient since 2015)

We have always had a great experience at the Vision Center. Everyone there is always so helpful and caring. From the doctor to the techs and the ones who make the glasses.


Reply

Thank you for the feedback Tim. Hope to see you again soon.

StarStarStarStarStar Quick appt. got something in my eye. They got m... —    (Patient since 2017)

Quick appt. got something in my eye. They got me right in. Thank you.


Reply

We are happy to help and glad you are feeling better :)

StarStarStarStarStar Very well done. Solid staff and exam. —    (Patient since 2017)

Very well done. Solid staff and exam.


StarStarStarStarStar Got in and out super fast ! —    (Patient since 2016)

Got in and out super fast !


Reply

Glad to see you again Nancy. See you next year :)

StarStarStarStarStar Great experience —    (Patient since 2017)

My experience was smooth, seamless and encouraging. Dr. O'Connor was especially professional and kind. Professional atmosphere from the moment I walked in right through the completion of my visit .


Reply

Michael, We are glad you enjoyed your visit and look forward to seeing you again next year.

StarStarStarStarStar Comfort —    (Patient since 2015)

Thank you to the staff here that makes coming to the eye doctor very relaxing and comfortable


Reply

Rc, Thank you for the feedback. Let us know what else we can do to make your experience, and that of others, better.

StarStarStarNo StarNo Star Confusion —    (Patient since 2017)

In hind-sight it was a very confusing visit. My eye exam detected a large cataract in my left eye and a smaller cataract in right eye. I ended up ordering a pair of safety glasses anyhow that I now know will not work for me because I had cataract surgery and my eye sight has completely changed. I think the person who waited on me should of know that ahead of time and not wasted my time and money or his time. I was never contacted again about my safety glasses arriving so maybe (and hopefully) they were never ordered.


Reply

Mr. Liddick, I am not sure why you were confused, but you were referred for surgery by the doctor, as you know, and no glasses were ordered by you nor paid for by you. We will be contacting you today to clarify things.We wish that you would have given us a call if you had any questions after your exam. We would have made sure you understood the situation better.

StarStarStarStarStar Dr. PLOW WAS VERY THOROUGH & Answered all my qu... —    (Patient since 2011)

Dr. PLOW WAS VERY THOROUGH & Answered all my questions. Staff were very helpful and friendly. Many thanks for great caring service.


Reply

You are welcome Shirley. Stop in again soon!

StarStarStarStarStar I was very impressed with the attention I recei... —    (Patient since 2017)

I was very impressed with the attention I received as a first time patient at The Vision Center. I was given very detailed information about my eye condition and how to treat it and within a couple of days I felt so much better! I am grateful for the assistance they provided.


Reply

We are so happy that you are feeling better Michelle. Let us know if we can help with anything else.

StarStarStarStarStar Very friendly staff, extremely helpful and plea... —    (Patient since 2010)

Very friendly staff, extremely helpful and pleasant.


Reply

Sundae, Thank you for coming in to see us and are happy that you had a great experience. Come back and see us again soon!

StarStarStarStarStar Dr O'Connor was very pleasant and answered all ... —    (Patient since 2012)

Dr O'Connor was very pleasant and answered all of my questions. He was interested about my concerns and was very thorough in his explanations.


Reply

David, We are pleased that you had a great experience with Dr. O'Connor. Please let us know if you need anything else.

StarStarStarStarStar For your Eyes Only! —    (Patient since 2017)

I had a pleasant experience at The Vision Cener. The staff were very professional and polite. The waiting area was nice too. I would highly recommend!


Reply

Nathaniel, Thank you for your review. We look forward to seeing you again soon.

StarStarStarStarNo Star . —    (Patient since 2017)

I left a review below, that soma's it up. I believe Dr. plow checked my eyes a lone time ago at Wal-Mart.


StarStarStarStarStar excellent job very advanced equipment highly e... —    (Patient since 2017)

excellent job very advanced equipment highly educated doctor useful information


Reply

Marilyn, Thank you for giving us your feedback. We try to provide the best eye care using the latest in diagnostic equipment. We all hope to see you again next year.

StarStarStarStarNo Star Felt Right At Home —    (Patient since 2017)

I've been to other eye doctors where it feels like they're trying to sell you on services, procedures, and things you don't really need. I really didn't get any of that from Dr. Plow and the Vision Center team. If anything, Dr. Plow went out of his way to avoid "selling" me anything and provided professional insight and advice, always allowing me to make the final decision regarding my eye care. This is the way a patient should feel when they visit a doctor, and I look forward to many more years of being their patient.


Reply

Jonathan, We really appreciate your kind words and hope to see you again soon.

StarStarStarStarStar What a refreshing experience. My previous eye e... —    (Patient since 2017)

What a refreshing experience. My previous eye exam and purchasing of eye glasses were from "a big box" chain, and would recommend all my friends ands family to visit the Vision Center.


Reply

Thank you so much Erika

StarStarStarStarStar Nervous Nellie —    (Patient since 2017)

I'm very nervous at the optometrist but everyone here made me comfortable.


Reply

Nellie, I'm glad our staff made you feel at ease. Let us know if there is anything else we can do for you.

StarStarStarStarStar Professional —    (Patient since 2017)

Staff was very helpful, professional and customer focused. Thank you for your courtesy and care.


Reply

It is our pleasure. We hope to see you again soon.

StarStarStarStarStar Loved it here! Everyone is nice and very helpfu... —    (Patient since 2017)

Loved it here! Everyone is nice and very helpful!


Reply

Thanks Jacalyn. Looking forward to seeing you again soon!

StarStarStarStarStar The Vision Center met my vision needs with comp... —    (Patient since 2017)

The Vision Center met my vision needs with compassion and excellence.


Reply

Thank you Emily. Let us know if there is anything else we can do for you.

StarStarStarStarStar Excellent professional care —    (Patient since 2010)

Everyone was very professional during my visit giving me an excellent examination and eyeglass fitting. As always, I am very pleased with the care I received.


Reply

Mr. Potter, We appreciate you taking the time to let us know how we are doing. We hope to see you again soon.

StarStarStarStarStar Great service, friendly staff! They have a very... —    (Patient since 2009)

Great service, friendly staff! They have a very extensive selection of frames. It most importantly I trust my eyes to them!


Reply

Ronda, Thank you for entrusting us with your eye care.

StarStarStarStarNo Star Very organized, pleasant staff, and professiona... —    (Patient since 2016)

Very organized, pleasant staff, and professional surroundings.


StarStarStarStarStar Outstanding! —    (Patient since 2016)

Scheduling the appointment was super easy and having the text message reminders were very convenient also. The staff is very friendly, welcoming and helpful. Great experience overall!!


Reply

We are glad you had such a great visit. Hope to see you again soon.

StarStarStarStarStar great experience. —    (Patient since 2016)

I had a very good experience. the staff was wonderful and very friendly. my appointment was quick but thorough answering all my questions and making me feel very comfortable and confident in getting my first pair of glasses. I would like to say thank you to all of the staff.


Reply

We are happy to help Mark. Looking forward to seeing you soon.

StarStarStarStarStar Quality care and service! —    (Patient since 2010)

Quality care and service in a timely manner! Excellent selection of frame choices with expert advice! I cannot wait until my new glasses arrive! Thank you


Reply

We hope you love them :)

StarStarStarStarStar  —    (Patient since 2016)

Very professional group of people. I found myself asking a lot of questions. Not once did anyone get impatient or make me feel stupid for asking. I have already recommended Vision Ctr, to family members and will continue to do so. Thank you Vision Ctr.


Reply

Thanks for the review Margaret

StarStarStarStarStar Highly Recommend —    (Patient since 2014)

All the staff members are friendly and knowledgeable. Visits are quick, but thorough, due to each staff member having a specialty. I highly recommend The Vision Center.


Reply

Timothy, We are very happy that you had a great visit and look forward to seeing you again soon.

StarStarNo StarNo StarNo Star Receptionist did not verify insurance B4 visit —    (Patient since 2014)

When I called to schedule an appointment for my daughter, I gave the receptionist our insurance information, and she said she would check to make sure the visit would be covered, and would call me if it would not be covered. She did not do this. My husband and daughter arrived for the appointment, and THEN the receptionist tried to verify insurance coverage; however, the insurance company website was down. They proceeded with the exam, and my husband paid for it. When we returned a few days later to pick out frames, we were told that your office does not accept our insurance. I am very unhappy, as the receptionist told me when scheduling the appointment that she would check that BEFORE the date of the appointment, and call me if it would not be covered.


Reply

We spoke today on the phone and cleared up a few things regarding your recent visit. We explained that the staff tried to verify your benefits for 2 days prior to the visit, but since your insurance company was closed due to the holiday, we were not able to do that. Also, on the day of your visit, the insurance company's system was down, so once again we could not verify your benefits. We do our best to find out what benefits our patients are entitled to prior to their appointment, but in some cases we cannot do this and then must collect fees for services up front. As for not accepting your plan, there must have been some miscommunication. We do accept the plan, but your policy did not cover this type of appointment. We subsequently did more research and found a discount plan for you and applied these discounts to your account. We apologize for the situation and hope that we can continue to deliver superior service to your family in the future.

StarStarStarStarStar Dr Plow was very helpful in answering all my qu... —    (Patient since 2010)

Dr Plow was very helpful in answering all my questions. The staff was great when ordering my glasses, and figuring out the insurance.


Reply

Thanks Chip for letting us know how we are doing. See you soon.

StarStarStarStarStar i rate this facility at a 5 star. —    (Patient since 2016)

i rate this facility at a 5 star.


Reply

Thank you Linda

StarStarStarStarStar As a new patient, I was treated very well. Dr.... —    (Patient since 2016)

As a new patient, I was treated very well. Dr. Plow was engaging and thorough in his assessment of my needs. My new contact lens prescription addressed my vision problem very well. Overall, I'm very pleased with my experience at the Vision Center.


Reply

David, Welcome to our practice. We are happy that you chose us to care for your vision needs. Just as a reminder, we are also experts in diagnosing and treating eye disease, such as injuries and infections in case you ever have any issues down the road.

StarStarStarStarStar Nice office other than the billing part seems l... —    (Patient since 2014)

Nice office other than the billing part seems like all areas are covered. Doctor knows what he is doing and answers all questions with firm knowledge.


Reply

John, We're glad you had a great visit.

StarStarStarStarStar Clean office, nice, professional staff.  —    (Patient since 2016)

Clean office, nice, professional staff.


Reply

Thanks Nicole. See you next year.

StarStarStarStarStar Doug Robertson, eye wear consumer —    (Patient since 2009)

My appointment started on time and was conducted very professionally and efficiently.


StarStarStarStarNo Star Sales Associate who helped with frames selectio... —    (Patient since 2012)

Sales Associate who helped with frames selection was great. She took the time to help me look for frames that looked good on me. She gave me feedback on frames I selected and helped me narrow down the options. The personal attention and care is appreciated. it was nice to have someone who seemed to care about me and the decision that I have to wear and live with beyond the sale, rather than just trying to get me to buy something and push me out the door. I don't know her name but the young lady with long straight blonde hair was the most personable and helpful sales associate that I've encountered at the Vision center.


Reply

Heather, We truly appreciate your candid and thoughtful review. The associate that assisted you is Ashley. We will let her know how pleased you are with her service. Let us know if there is anything else we can do for you.

StarStarStarStarStar Excellent experience! Nothing but good things t... —    (Patient since 2016)

Excellent experience! Nothing but good things to say!


Reply

We appreciate your response. See you next year.

StarStarStarStarStar Amazing! Dr Plow is the best!!  —    (Patient since 2009)

Amazing! Dr Plow is the best!!


Reply

Hope to see you again soon Caryn.

StarStarStarStarStar Wonderful staff. Always helpful. Appointments... —    (Patient since 2010)

Wonderful staff. Always helpful. Appointments never take very long, yet they are willing to answer any questions and provide information when asked. Thank you!


Reply

Julie, We appreciate the feedback. Thank you

StarStarStarStarStar Quality eye care —    (Patient since 2016)

I arrived without an appointment set, was greeted swiftly and kindly and they quickly got me into an exam room and I was done in 10 minutes. It took me longer to pick out my new glasses than the exam itself. A+ for the staff all around.


Reply

Thanks Tom. I'm glad we could get you in and out quickly. Hope you enjoy your new glasses:)

StarStarStarStarStar The building was well lit and extremely clean. ... —    (Patient since 2016)

The building was well lit and extremely clean. The staff were very helpful and friendly. My dr. Was great. A pleasure to have my eyes examined there.


Reply

Thank you so much Dorothy. We look forward to seeing you and your family again soon.

StarStarStarStarStar great experience. i would recommend your office... —    (Patient since 2016)

great experience. i would recommend your office to other people.


Reply

Rebecca, Thank you for your feedback. We would be happy to take care of your friends and family. Let us know if we can help.

StarStarStarStarStar Very pleasant staff, and very helpful! They knew ... —    (Patient since 2012)

Very pleasant staff, and very helpful! They knew their jobs well they weren't like some places where the staff avted like they were being imposed upon helping you!


Reply

Sheryl, Thank you for the review. We strive to take care of our patients as though they were family members. We'll see you again soon :)

StarStarStarStarStar  —    (Patient since 2009)

Great experience. Got in and out with exactly what I wanted.


Reply

Nicole, Let us know if there is anything else we can do for you. See you soon :)

StarStarStarStarStar Efficient & courteous from start to finish. Fair ... —    (Patient since 2016)

Efficient & courteous from start to finish. Fair selection of frames for my insurance (Davis).


Reply

Nicole, Thank you for letting us know how we are doing.

StarNo StarNo StarNo StarNo Star Lame doctors office. Beware! —    (Patient since 2016)

Service was poor. Waited 20 minutes after scheduled appointment to see the doctor, who wasn't very personable. Staff socialized more together then was helpful to customers. Nothing explained option wise. No answer to my questions.


Reply

Katelyn, We apologize if you did not see the doctor right at your scheduled time, but your preliminary testing was started on time and the doctor came in a short while later. You checked out 35 minutes after your scheduled appointment time. We value your time and make every effort to stay on schedule.If you have a question, our staff will always answer them to the best of their ability, so I am not sure to what you are referring. If you still have questions, don't hesitate to call and speak directly to our office manager, Roxanne.

StarStarStarStarStar The Vision Center is the only place I trust the w... —    (Patient since 2010)

The Vision Center is the only place I trust the well being of my eyes


Reply

Ronald, Thank you for the kind words and entrusting us with your eye care.

StarStarStarStarStar  —    (Patient since 2011)

Every one was kind helpful and informative at every step of the process


Reply

We are glad you had a nice experience. We look forward to seeing you again very soon.

StarStarStarStarStar My wife and I had a very good experience at The V... —    (Patient since 2016)

My wife and I had a very good experience at The Vision Center. Everything was great!


Reply

We are happy to have you both as new patients. Let us know if you have any questions.

StarStarStarStarStar Great service and very friendly staff!... —    (Patient since 2012)

Great service and very friendly staff!


Reply

Thank you Dominic. See you soon

StarStarStarNo StarNo Star I like Dr. Plow but staff is iffy —    (Patient since 2011)

I like Dr. Plow and Jen Taber, but I find most of the rest of the staff to be unfriendly and not terribly professional. The young woman that greeted me at reception this time was polite and friendly but I was obviously interrupting a personal phone call. The receptionist that has been there for years is grouchy and my kids are afraid of her. The eye glasses technician usually reaks of cigarette smoke and I don't like to have him get to close to me because the smell is offensive. So I haven't had my glasses updated in years. Lastly I show up a few minutes early anticipating there might be paperwork to deal with. Then the wait is almost always 30 mins or more. My time is valuable too!


Reply

Mr. Spencer, I'm sorry to hear that your visit was not up to your expectations. We value our patient's time and try to stay on schedule the best we can but circumstances arise occasionally that put us behind. As for the other concerns, they have been address in the past and are no longer an issue. Thank you for taking the time to let us know how we can improve.

StarStarStarStarStar prompt, little pricey but understand emergency vi... —    (Patient since 2016)

prompt, little pricey but understand emergency visit cost. I will be hopefully back to get my exam and new glasses next year. 2017


Reply

Tina, We are glad we could see you emergently and take care of your issues. See you next year:)

StarStarStarStarStar Staff was great and Dr. O'CONNER made my 6 year o... —    (Patient since 2016)

Staff was great and Dr. O'CONNER made my 6 year old feel comfortable. She was very nervous and he was patient and kind to her.


Reply

We are so glad your daughter had a great visit. We really love taking care of kids here.

StarStarStarStarStar Always a great experience at the vision center. ... —    (Patient since 2014)

Always a great experience at the vision center.


Reply

We appreciate your feedback Erika. See you next year.

StarStarStarStarStar Very nice physician and staff!... —    (Patient since 2016)

Very nice physician and staff!


Reply

Thank you Andrew.

StarStarStarStarStar Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I w... —    (Patient since 2016)

Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I will continue to come to the vision center for my eye care needs in the future!


Reply

Thank you so much for the review Jeanine. We really appreciate you taking the time to let us know how we are doing. See you soon :)

StarStarStarStarStar  —    (Patient since 2016)

Excellent service. I was seen right away and after having an awful visit at a different store they were very reassuring. Dr. Plow took his time and answered all of my questions. Appreciate not being rushed and treated like my issues actually mattered!


Reply

Kayla, We are so pleased that we could help you. If you need anything else, don't hesitate to ask.

StarStarStarStarStar One of the best in patient care. I have never recieved so much time and patience from staff as I d... —    (Patient since 2016)

One of the best in patient care. I have never recieved so much time and patience from staff as I did here. Super helpful and willing to take the time to help you make a decision in eye care and eye wear. One of the best experiences I have had in exam and picking out glasses. Definetly my clinic I will be staying at.


Reply

Kelsea, What can we say , but THANK YOU! You can count on us to take care of your eye care and eye wear needs from now on.

StarStarStarStarStar first time, excellent exprience... —    (Patient since 2016)

first time, excellent exprience


Reply

Glad you enjoyed your visit Roy. Stop back in again. Thanks

StarStarStarStarStar 5 stars for The Vision Center, doctors and staff! ... —    (Patient since 2015)

5 stars for The Vision Center, doctors and staff!


Reply

Susan, Thank you very much for entrusting us with your eye care needs.

StarStarStarStarStar  —    (Patient since 2015)

great service, friendly and knowledgeable people


Reply

Paul, We appreciate the comments. Hope to see you back again soon.

StarStarStarStarStar The staff are top notch, already professional and helpful. ... —    (Patient since 2015)

The staff are top notch, already professional and helpful.


Reply

Thank you Barbara

StarStarStarStarStar Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great optio... —    (Patient since 2016)

Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great options for frames. A side note, gorgeous interior designing!


Reply

Marissa, Thank you for taking the time to review us. We are delighted that you had a wonderful experience. Please stop in and see us again soon.

StarStarStarStarStar I thought it was a great experience! I was a walk in and they were able to fit me right in and it ... —    (Patient since 2016)

I thought it was a great experience! I was a walk in and they were able to fit me right in and it was quick. They explained everything about my lenses and options and I was very happy with the cost too.


Reply

Kelly, Glad we could get you right in and take care of your needs. Stop back in any time.

StarStarStarStarStar  —    (Patient since 2016)

I appreciate you giving me an appointment and fitting me in the day I called.


Reply

Glad we could help :)

StarStarStarStarStar A great visit! —    (Patient since 2016)

All staff members that I interacted with were helpful, friendly and professional.


Reply

Doreen, Thank you for your feedback. Let us know if we can do anything else for you. Hope to see you again soon.

StarStarStarStarStar Great place set me up with a nice pair of glasses they also offer a quick class on how to put in a... —    (Patient since 2016)

Great place set me up with a nice pair of glasses they also offer a quick class on how to put in and remove your contacts


Reply

Nicholas, Thank you for letting us know how we are doing. Stop in if you need a refresher on inserting your contacts.

StarStarStarStarStar  —    (Patient since 2012)

My visit with Dr Plow was very cordial. He has a down to earth personality. Puts you at ease. Seems knowledgeable about his profession. He is thorough and spends the time needed for a proper eye exam unlike other places I've been where they treat you like your a number. Very satisfied.


Reply

John, Thank you for taking the time to share your thoughts about your recent visit. Let us know if there is anything else we can do for you. We look forward to seeing you again soon.

StarStarStarStarStar Great as always. Friendly and helpful.... —    (Patient since 2013)

Great as always. Friendly and helpful.


Reply

Thanks Josh!

StarStarStarStarStar I always have a great experience at The Vision Center.  —    (Patient since 2011)

I always have a great experience at The Vision Center. I had a comprehensive eye exam with Dr. Plow. He explained any changes in my vision/eye health and answered any questions I had. The staff was very helpful in explaining my insurance and giving honest opinions with frames choices. The atmosphere at The Vision Center is friendly, warm, and inviting. Thank You!


Reply

Sharon, Thank you for the terrific review. We really appreciate your feedback.

StarStarStarStarNo Star Dr. Plow review  —    (Patient since 2012)

He was fast, effective, and, quick to the point. He did it fast and painlessly.


Reply

Glad to help. See you soon.

StarStarStarStarStar i was very pleased with my visit... —    (Patient since 2016)

i was very pleased with my visit


Reply

Thank you for the review Dylan.

StarStarStarStarStar I would like to say that everyone was very polite and always smiling. Also very helpful.... —    (Patient since 2013)

I would like to say that everyone was very polite and always smiling. Also very helpful.


Reply

Thank you Sally. We are a happy bunch over here :)

StarStarStarStarStar Very nice. —    (Patient since 2016)

Very nice and friendly people working there. Liked the brightness of the sales floor area and waiting room. Staff very professional!


Reply

Sandy, Thank you for taking the time to give us your thoughts. We'll see you soon.

StarStarStarStarStar very efficient and helpful staff... —    (Patient since 2011)

very efficient and helpful staff


Reply

Thank you for your comments. We strive to deliver an exceptional experience.

StarStarStarStarNo Star  —    (Patient since 2016)

Good experience for my adolescent son


Reply

Let us know if we can be of further service. Hope to see you again soon.

StarStarStarStarStar great place —    (Patient since 2009)

In and out. Great staff, having been going to them for years


Reply

We look forward to seeing you again soon.

StarStarStarStarStar Entire team is pleasant and easy to work with. —    (Patient since 2010)

Entire team is pleasant and easy to work with. The customer service is the reason my wife and I continue to return to the vision center.


Reply

Thank you Ted. We appreciate the feedback and your loyalty.

StarStarStarStarStar Best eye care and customer service ever!... —    (Patient since 2015)

Best eye care and customer service ever!


Reply

Wow! Thank you so much.

StarStarStarStarStar The atmosphere and staff are amazing. Very friendly and helpful. ... —    (Patient since 2016)

The atmosphere and staff are amazing. Very friendly and helpful.


Reply

Melissa, Thank you for the review. Let us know if there is anything else we can do for you.

StarStarStarStarStar Dr Plow is a very good and thorough would recommend him to anyone.... —    (Patient since 2014)

Dr Plow is a very good and thorough would recommend him to anyone.


Reply

Thank you for the kind words. Dr. Plow

StarStarStarStarStar  —    (Patient since 2008)

I was very very happy with my visit. It was an emergency visit, where I just walked in without an appointment and I was taken almost immediately without having to wait more than 5 minutes for Dr. Plow.


Reply

Mary, It's our pleasure. We hope you feel better soon.

StarStarStarStarStar I found everyone I spoke to very pleasant and helpful at the Vision Center... —    (Patient since 2016)

I found everyone I spoke to very pleasant and helpful at the Vision Center


Reply

Thank you for the positive feedback Diane.

StarStarStarStarStar I would like to thank Dr Plow and all the staff for being so kind and helpful... —    (Patient since 2010)

I would like to thank Dr Plow and all the staff for being so kind and helpful


Reply

Ronald, We really enjoy your visit. It's OUR pleasure and privilege to take care of you. See you soon! Dr. Plow

StarStarStarStarStar Always friendly and helpful, gets you in and answers all questions. —    (Patient since 2014)

Always friendly and helpful, gets you in and answers all questions.


Reply

Thank you Mason. Let us know if there is anything else we can do for you.

StarStarStarStarStar 5 Stars —    (Patient since 2010)

Always a pleasure. timely. profession and courteous.


Reply

Thanks Jolene!

StarStarStarStarStar Overall-Yup! FIVE STARS!  —    (Patient since 2014)

After searching for a personable, patient and professional eye care center...(for about two years) ...and having been in and out of three other central NY facilities with various eye injuries-trade related... I was referred to Dr. Plow's office by a business client... Herself a happy (and discerning patient of his)! Whereupon after the very first visit I quickly came to realize I was finally in a good place and in a office that cared, was safe, modern, well light, conscientious and yes, patient. Each and every time any of the terrific (and knowledgable staff) has proven itself up to the task! After many visits-some lengthy... Some even late to my appointment... And now with about 10 pair of prescription glasses-some technical (specifically for work), some plain and some fashionable... And a pair just for reading...and some sunglasses to ease my cataract... I'm here to say that YES! I'm a client who drives about a hour to get here-one way! And yes! I can see! And yes, I love it here! Dr. Plow takes the time. Roxanne gets it done. Steve knows his glasses... The entire staff is awesome... All the women about the floor help! Now if other CNY businesses could take note! ...I'm impressed and I'm careful who gets my money. The Vision Center is definitely at the top!


Reply

Jonathon, What can you say to that kind of review other than THANK YOU! We all really do enjoy when you come in to see us. You appreciate the services we provide and the quality of the products we carry. We love to get to know our patients and their individual needs because it makes what we do so much more rewarding when we can make a difference in someone's life. You know you can count on us. Hope to see you again soon. -Dr. Plow and staff.

StarStarStarNo StarNo Star Services —    (Patient since 2016)

Very thorough examination. All my questions were answered. Good explanation of options available. Overall good experience.


Reply

Thank you Elizabeth for taking the time to comment. We hope to see you again soon.

StarStarStarStarStar I loved the fact that everyone took there time with me  —    (Patient since 2016)

I loved the fact that everyone took there time with me . I wasn't rushed through like other doctors offices.


Reply

Thank you Jamie. We love to get feedback on how we are doing. It makes us better at serving our patients.

StarStarStarStarStar Excellent Place to get new glasses —    (Patient since 2011)

Dr Plow and his staff are great! Very welcoming to us when we are there. Very helpful and very competent! Have always had a positive experience with every visit!


Reply

Mickey, Thank you for the kind words. Let us know if you need anything. Dr. Plow

StarStarStarStarStar Dr Plow and his staff are awesome! —    (Patient since 2011)

Dr. Plow is a wonderful Dr! My family has full confidence in his ability to help with any medical issues we may be having. Plus he has always fits us with the best prescription to be able to see clearly! We look forward to coming into his office every year! When selecting new glasses, there is a huge selection of frames to choose from and the staff is awesome about helping us find the frames we love!


Reply

Michele, Thank you so much for taking the time to give us your feedback. We really enjoy seeing you and Mickey every year. Dr. Plow

StarStarStarStarNo Star Good —    (Patient since 2012)

Not a lot to add, Dr. Plow is very professional, staff was pleasant, overall good experience.


Reply

We are glad you had a good visit. We look forward to seeing you again soon.

StarStarStarStarStar Great experience . Doctor was very thorough & informative.  —    (Patient since 2016)

Great experience . Doctor was very thorough & informative.


Reply

Glad to hear you had a great visit.

StarStarStarStarStar Excellent!! —    (Patient since 2016)

excellent service all around a great place for vision care!


Reply

Thank you Penny

StarStarStarStarNo Star Pleasant Visit —    (Patient since 2014)

My test was conducted; however, the first one was not the correct one. So I had to have the test taken over. Once that was accomplished, the rest of the appointment went well.


StarStarStarStarStar I always have a great experience when I visit the Vision Center —    (Patient since 2009)

I always have a great experience when I visit the Vision Center. the staff are friendly and knowledgeable and do their best to give you the best options for the best price. Friendly, knowledgeable staff that don't rush you when making your decisions. The large selection of frames is also a plus. I highly recommend the Vision Center for all your eye care needs.


Reply

Starlene, We are so happy that you enjoy coming to see us. We really do try to make every visit a memorable one for you.

StarStarStarStarStar Wonderful Atmosphere  —    (Patient since 2016)

I'm a new patient to the Vision Center. After hearing so many great things I decided to switch. From the moment I walked in I felt very comfortable. The selection of frames was AMAZING. I went in for a contact lens exam. They made sure I knew everything I needed to know before I left. My contacts fit wonderful and I am very happy with my decision to switch.


Reply

Victoria, We are so happy you decided to give us a try and you were pleased. We will do our best to deliver the best experience every year. Hope to see you soon.

StarStarStarStarStar The vision center was extremely helpful to me in explaining what options I had with my insurance —    (Patient since 2013)

The vision center was extremely helpful to me in explaining what options I had with my insurance. I received a very thorough examination and would recommend the vision center to anybody


Reply

Kevin, We are very happy that you had a great experience with us. Please stop in anytime if you need an adjustment or just want to see what's new. We'd love to see you again.

StarStarStarStarStar I have been going to Dr. Plow for many years now, he isthe very best. :) —    (Patient since 2009)

I have been going to Dr. Plow for many years now, he is the very best. :)


StarStarStarStarStar Very pleased ! —    (Patient since 2011)

This is a top notch office with dedicated and knowledgeable staff. They all go the extra mile to assure a quick and efficient visit. I highly recommend this office !!


Reply

Thank you Deborah for your kind words. Let us know if there is anything else we can do for you.

StarStarStarStarStar Very satisfied with The Vision Center. —    (Patient since 2012)

Very satisfied with The Vision Center.


Reply

Thank you for the feedback Jane. Stop in anytime for an adjustment on your eyeglasses.

StarStarStarStarStar Friendly & Professional Experience —    (Patient since 2010)

The office staff was very friendly and courteous. Dr. Plow was very professional and took care of my concerns. Eye exam was comprehensive. No waiting time. Great experience. I would recommend the Vision Center for great service & experience.


Reply

Lori, Thank you for the nice words. We pride ourselves on excellent customer service. Please let your friends and family know about us. We would love the opportunity to help them as well. See you soon:)

StarStarStarStarStar Staff was very helpful and explained our options and helped to keep the cost of my daughter's... —    (Patient since 2014)

Staff was very helpful and explained our options and helped to keep the cost of my daughter's contacts low.


Reply

Thank you for the feedback Janet.

StarStarStarStarStar Great visit, glasses arrived quickly.  —    (Patient since 2011)

Great visit, glasses arrived quickly.


Reply

Enjoy them! Stop in any time to have them adjusted.

StarStarStarStarStar 5 Stars! —    (Patient since 2016)

5 stars! Everything was exceptional! I'm glad I picked the Vision Center!


Reply

Thank you Nancy.

StarStarStarStarStar  —    (Patient since 2016)

Wonderful experience! So glad you are in the twin tiers!


Reply

We are glad you found us! Let us know if there is anything else we can do for you. See you next year.

StarStarStarStarStar Very professional staff, beautiful office and quick service. —    (Patient since 2015)

Very professional staff, beautiful office and quick service.


Reply

Thank you Barbara. Hope to see you again soon.

StarStarStarStarStar I was.satisfied verry nice people enjoy being there and i will come back for.more apps —    (Patient since 2015)

I was.satisfied verry nice people enjoy being there and i will come back for.more apps


Reply

Dakota, We look forward to seeing you again.

StarStarStarStarStar I had my appointment at 10:20 and was a few minutes early checked over paper work and everything... —    (Patient since 2011)

I had my appointment at 10:20 and was a few minutes early checked over paper work and everything was good and within an minute or two I was called to have my pictures taken of my eyes when that was done went into a waiting room and again within just a couple of minutes Dr. Plow came in and did the eye exam. everyone one is always very friendly and helpful and enjoy the one time a year I have to go to the eye Dr.


Reply

Donald, Thank you for your thorough review. Let us know if there is anything else we can do for you. See you next year!

StarStarStarStarStar laid back very reashuring friendly —    (Patient since 2011)

laid back very reashuring friendly


Reply

Good seeing you again Larry. Thanks!

StarStarStarStarStar The Vision center is awesome. It's clean and comfortable. The service is friendly and quick —    (Patient since 2014)

The Vision center is awesome. It's clean and comfortable. The service is friendly and quick. The optometrist explained things and was also very professional and friendly. There was even a person there who helped me select frames, which is nice for people like me with no sense of style. Overall, the best optometrist I have ever used.


Reply

Josh, We are glad you enjoyed your visit. Thank you for your feedback.

StarStarStarStarStar Very Professional and Great Service —    (Patient since 2010)

Always professional, knowledgeable and never any issues. Have been going for at least 4 years and will continue to go to The Vision Center.


Reply

Thank you for the kind words Jennifer. See you soon!

StarStarStarStarStar I have been going to the Vision Center for years. I always get a thorough exam from Dr —    (Patient since 2010)

I have been going to the Vision Center for years. I always get a thorough exam from Dr. Plow, leaving with a good understanding of my eye health and needs. The staff is friendly and knowledgeable. They explain my insurance and help me with options. Thank you Vision Center for another great experience.


Reply

It is our privilege to take care of your eye care needs. We look forward to seeing you next year.

StarStarStarStarStar This was by far the best experience I have ever had at ANY vision center!!!! From the... —    (Patient since 2015)

This was by far the best experience I have ever had at ANY vision center!!!! From the professional staff to the cleanliness of the environment and everything in between!!!


Reply

Thanks Jody! Let us know if we can help with anything else. Have a great Thanksgiving.

StarStarNo StarNo StarNo Star poor selection —    (Patient since 2014)

Although the service I received was adequate, the selection of frames was sorely lacking and since my vision program only allows me new lenses and eye exam once a year and new frames every two years, each time I see a photo of myself or look in the mirror, I am reminded those are not the eyeglass frames I wanted :(


Reply

Thomas, I'm sorry you didn't find a frame that you were happy with. We do have one of the largest selections of frames in the region and carry a wide range of very stylish designer frames such as Nike, Oakley, Ray-Ban, Nautica, etc. Unfortunately we cannot carry every style to satisfy every single person's taste, though. If you saw something you liked elsewhere, we might have been able to get it for you. We always go out of our way to help people find what they will be happy with. Stop back in often as our selection changes regularly.

StarStarStarStarNo Star Excellent thorough service —    (Patient since 2015)

Excellent thorough service


StarStarStarStarStar The staff is always so friendly and helpful. I highly recommend this office! —    (Patient since 2014)

The staff is always so friendly and helpful. I highly recommend this office!


Reply

Thanks Diana!

StarStarNo StarNo StarNo Star My appointment was scheduled for 10:40 —    (Patient since 2011)

My appointment was scheduled for 10:40. I sat in the waiting room until 11 and did not see a doctor until 11:30. This is completely unacceptable. I will be taking my eye care needs elsewhere.


Reply

Michelle, We apologize for running behind during your last visit. Unfortunately the doctor had to spend extra time with his previous 2 patients due to unforeseen issues that came up during their appointments. We value our patient's time and always try to stick to the schedule for the benefit of the patient, as well as the office. We hope you can understand how unpredictable healthcare delivery can be at times and accept our apology for the extended wait.

StarStarStarStarStar Again very very very professional very understanding and love walking and your place in seeing a... —    (Patient since 2010)

Again very very very professional very understanding and love walking and your place in seeing a beautiful smile at your front desk


Reply

Thank you the kind words. See you again soon Wyatt!

StarStarStarStarStar Friendly and courteous staff and prompt service. —    (Patient since 2010)

Friendly and courteous staff and prompt service.


Reply

Thanks Julie 😊

StarStarStarStarStar Highly recommended.  —    (Patient since 2015)

Very friendly and helpful staff. Great experience.


Reply

Thanks Jillian!

StarStarStarStarStar Excellent care,adequate staff to meet patient flow, —    (Patient since 2015)

Excellent care,adequate staff to meet patient flow. I felt I was the only patient that was focused upon during my visit, and at no point felt rushed.


Reply

Lisa, I appreciate the feedback. Let us know if there is anything that we can do for you in the future. Dr. Plow

StarStarStarStarStar Great experiance everytime —    (Patient since 2010)

Keep up the good work, The doctors and staff are great.


Reply

Thank you. We'll do our best to continue to earn your trust.

StarStarStarStarStar My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are  —    (Patient since 2011)

My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are treated with respect. Appointments were easily made and we were able to get in convenient time and not months into the future. We are satisfied with our glasses and have never had to go back because of an issue with them, they are correct the first time. I would and have recommended Dr Plow to others especially people I work with.


Reply

Thank you so much for your kind words. Let us know if there is anything that we can do for you in the future.

StarStarStarStarStar Great Place. —    (Patient since 2015)

I had a wonderful experience here. I received the most thorough exam ever. Dr. O'Connor and the staff are very courteous and kind. Superior selection of eyewear options. Don't go anywhere else.


Reply

Carla, Thank you for the great review. We hope to see you again soon.

StarStarStarNo StarNo Star Long Wait but..... —    (Patient since 2014)

The wait was too long, perhaps some magazines would help occupy the time.... and an occasional check in from someone to let you know an updated wait time.


Reply

Patricia, Thank you for your feedback. We apologize for the long wait. Although we do have magazines in the waiting room and in the exam rooms, someone should have let you know the doctor was a bit behind schedule. We will remind the staff on this point. Thank you.

StarStarStarStarStar When I come in. Next thing I leave as a satisfied customer.  —    (Patient since 2009)

When I come in. Next thing I leave as a satisfied customer.


Reply

That's what we aim for. Thank you for the feedback.

StarStarNo StarNo StarNo Star Eh —    (Patient since 2015)

The Dr was great but the reception team was sub par.


StarStarStarStarStar The Vision Center —    (Patient since 2012)

The Vision Center and Dr. John Plow are great. Dr. Plow's exam is thorough and precise. A large selection of frames to fit whatever style you're looking for. If you're looking for contact lenses, they can do that too. The Vision Center is there for all your eye needs.


StarStarStarStarStar 5 stars! —    (Patient since 2015)

Great facility, very clean, very friendly.


Reply

Thanks for the stars Laura! :)

StarStarStarStarStar I came in due to a foreign object in my eye, referred by a Quick Care medical facility —    (Patient since 2015)

I came in due to a foreign object in my eye, referred by a Quick Care medical facility. The doctor quickly and efficiently removed the object(s) from my eye, and prescribed an antibiotic.


Reply

Mr. K., Glad to hear you are feeling better. Let us know if there is anything else we can do for you. Dr Plow

StarStarStarStarStar Caring and understanding eye professionals —    (Patient since 2010)

They are always willing to help with any eyeglass malfunction. They are kind and courteous and Dr. Plow is extremely patient with children. I recommend them to my family all the time.


StarStarStarStarStar I was very pleased with the service I received at The Vision Center in Horseheads, NY —    (Patient since 2010)

I was very pleased with the service I received at The Vision Center in Horseheads, NY. Everyone who works there that I was in contact with was very pleasant and they were all able to answer any questions I had. I love the selection and have always been pleased with my glasses and contacts and have had no problems.


StarStarStarStarStar I was worried I would not find the care I had grown used to in NYC, but I was happy to have found... —    (Patient since 2012)

I was worried I would not find the care I had grown used to in NYC, but I was happy to have found Dr. Plow. He is very thorough, pleasant and knowledgeable. The new place is beautiful and I could not recommend higher.


Reply

Kathleen, Thank you so much for the kind words. We will do our best to continue to earn your trust. We look forward to seeing you again soon. Dr. Plow

StarStarStarStarStar The staff at the Vision Center is supper.  —    (Patient since 2010)

The staff at the Vision Center is always great to deal with, friendly and they make sure they get the most out of the insurance options. Love the staff at this office, and they tend to remember you from year to year.


StarStarStarStarStar Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took  —    (Patient since 2015)

Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took the time to explain what he was looking for and what he found.


StarStarStarStarStar Excellence —    (Patient since 2012)

I have received continuing excellence in vision care. Thank you.


StarStarStarStarStar A pleasant and professional experience  —    (Patient since 2015)

My husband and I had not been to have our vision checked for years. I'm glad we we were able to meet with Dr. Plow. We appreciated that we did not feel rushed nor were we wasting time. It was an overall excellent experience. I also appreciated the staff who helped us pick new glasses and contacts and made sure we for the best deal possible sice we are without vision insurance.


StarStarStarStarStar Amazing experience  —    (Patient since 2012)

I was worried how long an eye appointment would take with two newborns at home, but the staff at The Vision Center were professional, friendly and prompt.