The Vision Center
Improve Your Vision...Change Your Life
763
Reviews
The entire staff was thoughtful and welcoming from the start of my visit until finishing up selecting new glasses. I appreciated the time and attention that Dr. Plow provided, even at the end of a long day of seeing patients. My experience selecting new frames and deciding on lenses was seamless and I will recommend The Vision Center highly to my friends and colleagues. Thank you !
Jun 1, 2023
Dr Plow was very professional and nice.
May 20, 2023
As always, Dr Plow and staff were prompt, kind and knowledgeable. I always feel my eye care is in the best hands at The Vision Center.
May 4, 2023
Dr. Plow and the staff are amazing! Professional, kind and dedicated to what they do! I've been going there for many years and will for many more!
Apr 22, 2023
Excellent, friendly service!
Apr 21, 2023
Dr Plow and the staff are amazing every time I go they all are enjoyable to work with and ask questions all along to ensure the service is always great.
Apr 21, 2023
It is a very positive atmosphere. From the first person that does the initial eye "stuff", Dr. Plow is always a hoot, and then girl that helped me pick out my glasses was fun! I would recommend this office to my family (oh, I did; my mom!!! and my husband!!!), and friends. Whoever is reading this, I hope you have a funtastic day!!!!
Apr 20, 2023
Service is excellent and the staff is very friendly.
Apr 20, 2023
The staff was friendly, efficient, and professional. Dr. O’Connor was knowledgeable and thorough in my eye exam. He explained things as he did the exam.
Apr 17, 2023
Great service in a timely manner.
Apr 15, 2023
Always appreciate the eye care given by Dr Plow! He keeps you informed to be proactive with the care of your eyes.
Apr 9, 2023
My wife and I are very pleased with the care and service that we receive at The Vision Center. All the staff is highly professional, courteous, and knowledgeable.
Apr 3, 2023
The staff was really great, and it was fast service.
Apr 3, 2023
Dr. was great but when it came time to purchase new glasses all i wanted was new lense in my existing frames as they were like brand new but was told they were bent and couldnt do it. It makes me wonder if they work on commision, if so they shouldnt be cause i wont be back, in fact i will be down to get my last visit perscription and purchase else where.
Apr 3, 2023
Reply
Everything went very smooth. The most ideal eye appointment any child could have
Mar 31, 2023
I have been going to the Vision Center for my eye care for years. Dr. Plow is kind, caring, and thorough. The staff is friendly and knowledgeable. Their frame selection is the best and there is always someone to help with style and fit. Thank you Dr. Plow and staff!
Mar 26, 2023
The Vision Center is a (10 ) Star Rating
Mar 25, 2023
Excellent service and everyone there were so helpful!
Mar 25, 2023
Great dr and staff thank you
Mar 24, 2023
Awesome staff, kind and considerate doc.
Mar 23, 2023
We were seen very quickly when we arrived and had almost no wait time. Everyone who interacted with my son during his appointment was kind and patient, right from the receptionist through the doctor.
Mar 17, 2023
Excellent care and helpful staff
Mar 16, 2023
Dr Plow awesome staff not great this visit felt rushed picking out glasses lack of billing charges being explained very disappointing. I had to call office for explanation.
Mar 6, 2023
Dr Plow is very professional,courteous, and explained everything he did. He was patient with my questions. My family will continue to use Vision Center as we are satisfied with his service.
Mar 6, 2023
The experience at your office is very customer service.
Feb 21, 2023
You all are awesome as far as I am concerned, Thank you all for being so kind and friendly
Feb 20, 2023
Dr Plow was very thorough and helpful with my exam. We talked about a problem and he gave me options. His staff was very knowledgeable and helpful in selection new eye wear.
Feb 16, 2023
The staff and doctor were all very friendly.
Feb 16, 2023
I truly appreciate how fast I was able to see Dr. Plow this past Tuesday. It was a scare not knowing what was happening. He and his staff performing the tests made me feel confident and comfortable that they would diagnose quickly.
Feb 16, 2023
I had an excellent annual checkup on 2/1/23 with Dr. O’Conner. His explanations of the results were what I expected. The assistance selecting a new frame and new pair of lenses was quite nice. All in all, what I have grown to expect at the Vision Center.
Feb 3, 2023
I was seen on time which is always appreciated. The Vision Center is very professionally run. The facility is clean and has the latest diagnostic equipment. I have great confidence in the care Dr. Plow and his staff deliver.
Jan 28, 2023
Everything is okay I hate this 🙂 😒 🙃 😔 😕 😞 🙂 😒 🙃 😔 😕 😞 🙂 😒 🙃 😔
Jan 25, 2023
Doctor took the time to help me, diagnosed the issue and came up with a solution. Doctor was very friendly and professional. I highly recommend.
Jan 22, 2023
Dr O'Connor & staff are very thorough and pleasant. Nice facility!
Jan 21, 2023
This place is very impressive, from the front desk staff to the assistants. Dr. Plow was thorough and answered all of my questions with patience and clear explanations.
Jan 20, 2023
Staff pleasant and accomidating. Doctor friendly and explained procedures, answering questions clearly. Selection of frames were both varied and attractive. Only problem was which one to choose!
Jan 18, 2023
Friendly and professional staff. Gave clear information and helped to understand.
Jan 18, 2023
I was pleased with the attention to the help with p/w and any question or concerns I had with my Insurance coverage. I believe they treated me as they would wish to be treated. I give them a big A.
Jan 11, 2023
The exam process seemed to go quickly and courteously.
Jan 7, 2023
Very pleased with the care received.
Jan 5, 2023
I called with an eye issue 5 minutes before closing and "yes" somebody answered. I was worked into their schedule the next morning with Dr. Plow. Received a very complete examination. After my experience here, this is my future eye care center. .
Jan 2, 2023
I was nervous as this was my very first appointment. All of the staff made me feel very welcome and helped calm my nerves.
Dec 31, 2022
It is nice to go to a professional eye care center that has up to date modern equipment and friendly staff. If you are a diabetic this is the place for you.
Dec 13, 2022
My visit was very professional, Yet friendly and caring!!! Doctor Paul took the time to answer all of my questions and was very informative. I would definitely recommend Vision Center.
Dec 12, 2022
Always friendly and explains things very clearly
Dec 9, 2022
As always the staff at The Vision Center are all courteous, and professional.
Dec 8, 2022
The staff was very friendly and quick to help me. I was in and out within 45 minutes. I was seen by the doctor almost as soon as I sat down. I definitely recommend!
Dec 5, 2022
Dr. Plow is great! He listens & treats his patients great. My experience with the office staff has been a 50/50 experience. My last visit was great I was greeted with a friendly face and the women who helped me afterwards with picking out glasses was helpful, not pushy & super friendly.
Dec 2, 2022
My office visit went well, very little wait time, great staff.
Dec 1, 2022
Professional staff, minimal wait time
Nov 18, 2022
I rate Dr. .Plow a excellent He has been right on top of my eye problems and very kind and caring , too.
Nov 14, 2022
A great visit. Very welcoming staff
Nov 12, 2022
Great personal service and left happy
Nov 11, 2022
They are very professional & thorough. Also, it takes me forever to pick out glasses & they did not rush me at all & I appreciate that.
Nov 5, 2022
Everyone was prompt, friendly, and helpful. I always enjoy my visits to this practice.
Nov 2, 2022
Everyone was so nice and professional! 😃
Oct 22, 2022
Freaking absolutely love Dr. O'Conner ❤️. He has so much patience and understanding. Very good listener even when I'm getting tongue tied trying to explain something happening to me at work with my eye's. He's just awesome !!! 😀
Oct 15, 2022
Dr Plow was very thorough, professional and friendly.
Oct 15, 2022
Love the Vision Center! Dr. Plow takes care of all my eye care needs and addresses any concerns I may have. The staff is always knowledgeable and friendly. My appointment was on time and check out was easy. Thank you for another great experience.
Sep 29, 2022
Fast, friendly and excellent service each and every time.
Sep 26, 2022
always friendly, I have never had to wait ,right on time
Sep 26, 2022
All of the staff are friendly and efficient. They take te with you. They make that all questions are answered.
Sep 23, 2022
I appreciate the though exam and
Sep 19, 2022
Very friendly and helpful staff.
Sep 17, 2022
Great service and quality care
Sep 17, 2022
Courteous service... Very professional...
Sep 14, 2022
The staff was very friendly, and Dr. Plow was very efficient and quick! I appreciate how comfortable both the staff and Dr. Plow made me feel during my visit.
Sep 10, 2022
I love the selection, the friendly staff, and how thorough Dr. Plow is with his exams. I always feel confident that I'm getting the correct script for my needs and a great price for quality glasses.
Aug 30, 2022
John is top-notch! Pleasant, knowledgeable, and professional without being stuffy. You couldn't do better! p.s.mayo
Aug 18, 2022
⭐️⭐️⭐️⭐️⭐️ Top Notch Professional care from Dr. Plow and his Staff , I was very impressed at how helpful Everyone was , Thank -You
Aug 8, 2022
Prompt and professional service. Met my expectations.
Jul 28, 2022
Efficient, knowledgeable staff.
Jul 28, 2022
The staff was very knowledgable and helpful. Looking foward to have take care of all my future needs.
Jul 25, 2022
I was provided service without having my insurance explained to me. When i set up the appointment, I specifically said that I didnt want to go through with anything that isnt covered by insurance....Well, at the end, I was left with an unexpected $90 charge because services WERE provided that my insurance didnt cover. If i had known this, I wouldn't have went along with the exam. I had spent a good amount of time looking at frames for both regular glasses and safety glasses just to be told that it was recommended not to get them because of the thickness of my perscription... This would have been good to know BEFORE I spent over an hour deciding what style of frames I liked. (I figured if I was going to spend a few hundred dollars on glasses, that Id take my time to make sure I liked what I was getting) This drastically limited my choices to a couple options. After having all of this happen, i felt overwhelmed and upset so I decided not to order any products except the safety glasses (which I dont like very much but need for work) and just leave with copies of my perscriptions. The exams I recieved were professional and timely. Dr O'Connor did a great job in that reguard. The rest of the exsperiance was uncomfortable.
Jul 23, 2022
The best place ever! The knowledgeable staff always makes me feel at home and comfortable. I always receive the best care.
Jul 20, 2022
I have been with Dr. Plow going on 20 years now… he makes me feel so safe with my vision… I just love him! I have recommended my daughter and her family to The Vision Center! His staff are so friendly and welcoming!
Jul 11, 2022
I am always treated with respect when I visit your office.
Jul 11, 2022
Treated very respectfully as always.
Jul 10, 2022
No complaints! The staff and Doctors are excellent! They are always friendly and efficient. No long wait thankfully !
Jul 7, 2022
Kind and helpful staff, quick to get you in for your appointment.
Jul 5, 2022
Staff and doctors are great. We've been going to The Vision Center for years!
Jun 24, 2022
I love this office! Awesome selections on glasses, wonderful people that help with finding the perfect ones for you. Dr. Plow is awesome as well takes his time being sure he answers all questions!
Jun 24, 2022
I love coming here everyone is always so welcoming and patient. Picking out glasses is always so confusing for me because I am so picky. The people are always so willing to help find the perfect pair.
Jun 20, 2022
Dr Plow was very great. I would highly recommend him to anyone.
Jun 17, 2022
Wonderful to come to such a warm welcoming office, always good to see everyone.
Jun 16, 2022
Always great service and efficient care. Very clean and welcoming
Jun 4, 2022
It Is a Comfortable Experience at the Vision Center
Jun 4, 2022
Best eye care team in the area.
May 28, 2022
Dr. Plow is professional and friendly and the staff is knowledgeable and helpful.
May 24, 2022
It had been three years since my last eye exam and I was a bit uptight! Dr. O’Conner and Christine made me feel exceptionally at ease. Christine explained the procedures and was very compassionate and respectful of my anxiety. What an asset! Dr. O’Conner was so calm and pleasant. His professionalism and knowledge in his field also put me at ease. If you suffer from any type of phobia or anxiety….rest assured you will be treated with the upmost respect and kindness at the Vision Center. I love my new frames too.
May 23, 2022
Best Experience ever! Doctor and Staff were fantastic, their facility was clean and they had all the latest and best equipment which allowed them to quickly diagnose and isolate the issues with my vision. I arrived early and the doctor became available and they got me in prior to my scheduled appointment. Highly recommended to all very professional staff, will continue to visit The Vision Center.
May 21, 2022
Great service from Dr Plow and his staff. They are very helpful
May 19, 2022
It’s always a pleasant experience, all the staff are courteous and professional !
May 15, 2022
I am pleased that the Dr. Plow and staff takes really great care of my eyes and always answers my questions Thank you one and all.
May 9, 2022
Very good service . Staff was caring and professional. Dr. Plow very helpful and very complete in his explanations and exam. Recommend highly
May 7, 2022
Dr. Plow and his staff were very friendly and helpful. Dr. Plow explained everything that he saw during the exam.
May 2, 2022
Great team of people on staff
May 1, 2022
Wonderful people and service.
Apr 24, 2022
I may be bias but I’m pretty sure this is the best eye doctor’s office on earth. The staff treats me like I’m family. 😉
Apr 23, 2022
The best eye care hands down! Doctor plow was wonderful and explained in detail what he had found. Doctor plow was recommended to me by a surgical eye specialist from guthrie! The staff is amazing from the time you walk in the door until you leave. A special thank you to Michelle for helping me pick out frames that is the toughest part!
Apr 21, 2022
Dr. Plow was wonderful. Highly recommend the Vision Center.
Apr 17, 2022
Dr. Plow and his team are absolutely wonderful. They are always very kind and courteous, provide knowledgeable service and take the necessary time to answer any questions I may have. I am so happy to have found them and look forward to visiting them for all my eye care needs.
Apr 13, 2022
Always a professional environment. The staff is kind, nice and helpful.
Apr 7, 2022
Everyone at the Vision Center is friendly and professional. Have been a client for many years.
Mar 31, 2022
Dr. O’Connor is always thorough with Sarah, especially since she has diabetes! He his kind, caring and very patient as well. The staff is wonderful!
Mar 26, 2022
Staff are professional and thorough. Great environment. I feel confident my eye health is in good hands.
Mar 26, 2022
Everyone at The Vision Center is always friendly and professional. During my eye exam Dr Plow and staff were thorough, explained every test and answered all my questions. When deciding on glasses they were very helpful.
Mar 15, 2022
I was very pleased with the positive attitude and comprehensive care throughout my appointment.
Mar 13, 2022
I give Dr Plow 5 stars! Always thorough and pleasant!
Mar 12, 2022
I’ve seen Dr. Plow for years and have never been disappointed! I highly recommend his practice.
Mar 3, 2022
Thorough, quick, excellent exam by Dr. Plow. I almost didn’t get the Optos exam but I’m so glad I did - it was definitely worth the money. Wide selection of frames is excellent.
Feb 20, 2022
Thank you for a very pleasant experience
Feb 20, 2022
First time since I was a kid getting my eyes checked and I was very pleased with the supper friendly staff and there knowledge. I will definitely keep coming back and letting everyone know about how great everyone helped me out
Feb 19, 2022
Is very nice place to come to all are nice and considerate to health conditions
Feb 17, 2022
The Vision Center is our #1 choice. Dr Plow has been a “Godsend” for my families eye health… Thank You
Feb 17, 2022
Everyone was very helpful and kind.
Feb 12, 2022
A complete professional experience at the Vison Center. Dr. Plow is top notch, along with his staff. Natalie at the front desk is always welcoming and ready with a smile.
Feb 12, 2022
The staff here are amazing! They are very personable and know their stuff! I felt very taken care of in every step of the process.
Feb 10, 2022
From the time you walk through the door being greeted til the time you walk out , the staff is so polite and courteous and very helpful, Dr Plow is so kind and makes you feel very comfortable to talk to , I would definitely recommend there services to anyone seeking eye care needs , Thank you so much for all you do ,
Feb 6, 2022
Loved the variety of frames available. Dr O'Conner was awesome. The rest of the staff seemed snobby and short. More stuck up than normal. I don't know if was the day and how they are short staffed. Was not impressed with that aspect of my visit. I will return but if I get the same treatment I will leave right on the spot and go somewhere else.
Feb 6, 2022
Great Staff. I have been coming here for years and will continue to do so.
Feb 5, 2022
My visit at the Vision Center was a pleasant and smooth experience. All of the staff were kind and professional. Dr O’Connor performed a pleasant and thorough examination. I am very pleased. Also, the office is very clean!!
Jan 14, 2022
Professional eye care, and a trained and courteous team, to serve all the customers needs.
Jan 7, 2022
I was just here and everyone was so pleasant and nice! It’s a very professional but personable environment, and the staff are all a joy to chat with as well. Honestly best experience I’ve had with an eye exam! I’ll definitely come back if I need to.
Dec 4, 2021
I had a great experience on my first visit. Got my glasses by the next day. The staff and Doctor were very kind and courteous and answered all my questions.
Nov 6, 2021
Love Dr Plow and his staff. They are always helpful and professional. Dr Plow is always a happy positive person and he is very personable. We wouldn't go anywhere else!
Oct 31, 2021
Very friendly staff, great experience
Oct 28, 2021
The staff was very friendly and Dr. O'Connor took his time explaining everything to me during the eye exam.
Oct 27, 2021
I was very happy with my laste visit
Oct 17, 2021
5 everyone was very nice and helpful
Oct 16, 2021
Very friendly and professional staff
Oct 10, 2021
This was my first eye exam in decades and I couldn't have asked for it to go any more smooth. They were professional and very pleasant.
Oct 8, 2021
As always, everyone is very prompt, courteous, and helpful. I can’t say enough good things about everyone I encounter at The Vision Center.
Oct 3, 2021
Excellent experience. Please with friendly, knowledgeable staff and services provided.
Sep 22, 2021
Always a pleasure seeing Dr. O'conner and the rest of the staff. One stop eye care done right.
Sep 20, 2021
Always top notch service. Friendly and caring staff.
Sep 18, 2021
I recently decided to switch my family’s eye care to a new practice due to insurance reasons. After all close practices being ruled out, I looked through all the reviews on The Vision Center & thought they seemed like they would be a great fit, even with the 25 min drive each way. I was impressed with their beautiful, clean & visually appealing facility. The staff was very friendly- from the front desk associates, assistants, and doctors. I felt like the exam was very thorough and more was checked there, than my last several years of appointments with my previous provider. The Doctor explained everything well as far as where my vision and eye health was. The selection of frames was amazing and I was very happy to see high end brands, as well as, budget friendly options that would fit everyone’s needs. Which was a breath of fresh air after struggling to just settle on a pair of frames I liked at my old providers office. The technicians who assisted with the frames were very nice and made you feel comfortable being there. When it came time for payment, I was throughly informed what was covered for each individual item on the invoice by my insurance and what I was paying for after it was applied. There was no guessing what you were paying for, because it was clearly explained down to the penny. I never had to wait more than just a couple minutes before the next person was assisting me. The appointment moved right along and since I was able to find a frames I loved very easily, I was in & out in just 45 mins total. I was very pleased with my experience & thankful I decided to switch to The Vision Center!
Sep 12, 2021
I always get treated special when I go to the vision center. Like family!
Sep 3, 2021
Vision Center is a great place!
Aug 21, 2021
Dr. Plow and the staff are so helpful and ensure you understand everything before, during, and after your visit. I would highly recommend this office to anyone!
Aug 14, 2021
I had a great experience with Dr. Plow at my visit for an eye injury. He was very thorough in his explanation and treatment plan.
Aug 11, 2021
I sincerely appreciate the opportunity to have the advantage of having doctors, equipment and staff available so close to home. It is wonderful to feel satisfied as I leave the office to know I’ve received a complete, thorough and up to date exam, and review of results! Thank you.
Aug 7, 2021
Office was clean and friendly. Staff was very nice. Would recommend The Vision Center to others.
Aug 6, 2021
Mine was my annual examination. Very pleased with the reminders leading up to the appointment. Thorough exam, answered questions. New prescription.
Aug 4, 2021
High staff turn over. New techs doing test with not much concern or explanation.
Jul 30, 2021
Dr. Plow and staff are very knowledgeable and pleasant. Answered any questions I had. Friendly
Jul 29, 2021
I had a wonderful first time experience as a new patient at The Vision Center. The staff members were friendly and professional. The selection of eyeglass frames was beautiful and the person helping me was very kind. As a new patient, I was in and out within an hour with an eye exam, contacts, and eyeglasses. I would highly recommend The Vision Center.
Jul 25, 2021
I enjoy the appointment reminder and the text messages to remind and fill out the new patient form
Jul 23, 2021
I had a great experience. The office staff are friendly, efficient and helpful. The doctor made sure my questions were answered and I understood everything. I will and have recommended you.
Jul 21, 2021
I have only been there twice for an exam and eyeglasses, and both times I’ve had a great experience. I will definitely come back.
Jul 21, 2021
Doctor Plow is very knowledgeable and most concerned with taking care of your eyes with the least invasive measures. He listens to your concerns and takes you seriously. Best of all, he never prescribes glasses unless you need them (often I don't).
Jul 16, 2021
Always a very pleasant experience. Dr. Plow is kind, thorough and makes me feel at ease. The office staff are friendly, helpful and well organized. Never had a negative experience in all the years of being a patient at The Vision Center. Highly recommended.
Jul 16, 2021
the iniitial wait time to be seen was a little longer than I hoped for .
Jul 14, 2021
They have always done a great job with answering all questions and are always very nice and respectful which is why I choose to always go back to them.
Jul 14, 2021
The entire staff was awesome. Everyone made me feel welcome and we all shared laughs. I will continue to go to The Vison Center and I continue to recommend this center to my friends and family. Thanks for all the help!
Jul 14, 2021
Very informative and professional service.
Jul 12, 2021
John is friendly, professional-pleasant personality puts you at ease.
Jul 8, 2021
Always great service at The Vision Center, consistent and thorough with short wait times even when they are busy.
Jul 3, 2021
Wonderful, friendly service from start to finish!
Jul 1, 2021
The service was quick and staff was very friendly and helpful. They explained everything upfront including pricing. Dr. Plow is awesome to work with.
Jun 28, 2021
Very good visit comfortable couldn't have been a better visit
Jun 27, 2021
The Vision Center is an eye health services center with emphasis on service. The patients are their #1 priority.
Jun 27, 2021
Everyone one there was wonderful they answered all my questions and concerns and was very helpful i plane on going there for all my eye appointment
Jun 20, 2021
Great service and attention
Jun 17, 2021
Every time I go to the Vision Center, the staff is so friendly and helpful. They are organized and well informed regarding different insurances and their individual coverages. I have never had a bad experience and would highly recommend them for all of your eye needs!
Jun 13, 2021
Dr. Plow was professional and informative.
Jun 7, 2021
The staff are very professional and knowledgeable. The lobby is nice and I feel comfortable there. I would recommend the Vision Center for friends and family!
Jun 3, 2021
I am always treated so well at The Vision Center. They are courteous, professional, and answer all my questions every time I am there. I am so pleased with their services.
Jun 3, 2021
Great Place I would highly recommend.
May 30, 2021
My trip to your store was very pleasant and very money saving. The tech was very friendly and helpful in finding the right pair of frames.
May 29, 2021
Dr. Plow and his staff are terrific! Very good at what they do and always friendly, knowledgeable and helpful. They go the extra mile to ensure their patients are very well taken care of and receive the best level of care possible. I trust them completely.
May 26, 2021
First I was told because I have Medicare there would not be a charge as soon as I was finished I was told there was a $15 charge. Then when they were finished with my eye test I was not given a sheet saying what my prescription was so I would not be able to get glasses then they said we'll see you in a year my question is why they did nothing for me no help I will never go back to visions again I will find someplace else to go not please with the service at all when at the beginning I was told to bring in my old glasses I received from them and they could update the glassware and use the frames. Pretty much it sounds like I was just told what I wanted to hear!
May 23, 2021
Reply
It being my first time at Vision Center I was very pleased with my visit. Staff was both friendly & courteous & Dr Plow was very professional & thorough with my exam!
May 12, 2021
The staff is very friendly, and helped make the process easier. They did not push for me to get all the "bells and whistles". But were great on explaining what all the choices and differences are.
May 12, 2021
I have been going to Dr. Plow since he was at Wal-Mart.
May 9, 2021
Every time I come to get my eyes checked, I am always treated so well. Each member of your staff that I have come into contact is amazing. Thank you
May 8, 2021
Very comprehensive treatment. Professional yet kind and caring. Very good explanations an information.
May 8, 2021
Good eye appointment. Staff and dr were very pleasant and helpful. Thanks.
May 2, 2021
Excellent customer service. Very thorough exam and great selection of frames
Apr 25, 2021
I was in for my daughter’s eye exam... I asked to try contacts for her. This is my first time having a contact fitting. I was completely unaware there was a charge of approx. $60. I feel as though this should be mentioned before setting aside time to try them. I understand there is fee’s and I’m okay with that... but I think that’s a large charge to not communicate before hand. I would of liked to have been prepared for this or at least been able to say okay we can next time. Thanks for understanding *also, I did really like the girl that helped my daughter try on. She was very patient and friendly !
Apr 18, 2021
Very pleasant and knowledgeable staff! My kids and I felt very welcome and important from the time we walked in until the time we left. I would highly recommend The Vision Center to anyone looking for great care
Apr 16, 2021
Overall a wonderful place! Very clean and modern, fantastic service and helpful staff. They made me feel comfortable and promoted my understanding of everything they were doing.
Apr 16, 2021
When my eyes were being checked for macular degeneration ( I think it was). He did fine with my right eye but my left eye I felt he was being a little rough with . I could not keep my eye open because it was watering so badly. I have had eye exams most of my life and have never felt that pain in my eyes before.
Apr 15, 2021
I’ve been going to Dr. Plows services ever since he was in Walmart! It’s so great to be able to see his business grow and be so successful! Everyone in his office is great at what they do. They always do a great job explaining my options for when it’s time for me to upgrade in my glasses and they always make sure my contacts are fitting my eye and comfortable. They get me right in and out in a very timely manner.
Apr 15, 2021
Always a relief to have Dr. Plow give me the thorough exam I’ve grown to understand really is necessary in order to get my eye glasses correctly prescribed to match each eye (both near and far). My headaches usually subside soon after. It’s always great to see clearly and crisply again every year or so as my eyes continuously change with aging. Finding a eye doctor today (or any doctor for that fact) who will spend the necessary time to adequately treat one is a sign of a dedicated professional. Dr. Plow is a dedicated man who is perfectly capable of maintaining one’s vision as we age. Thank you.
Mar 28, 2021
Dr. Plow and his staff are always friendly and professional.
Mar 26, 2021
staff always friendly and professional
Mar 20, 2021
I can see again! Plow is the best!
Mar 13, 2021
AWESOME PATIENT CARE! FAST AND VERY FRIENDLY!!
Mar 7, 2021
Everyone is always great, nice and friendly. My only complaint would be the selection of frames for men. This past week marks the third pair of Oakley Airdrops in four years as the selection just seems to be small. I wanted to look at Ray Ban this time...there were three pair.
Mar 6, 2021
Quick and friendly service. Nice selection of glasses. Staff was very helpful. Will be going back
Feb 25, 2021
Wonderful staff and very personable doctor. What a relaxed and great visit.
Feb 20, 2021
Very professional , Great friendly staff
Feb 14, 2021
Dr. Plow & staff were wonderful!!
Feb 10, 2021
As a child I went to an optometrist that seemed to really care about my eyes and always gave me lenses that were truly clear to see out of. I have not had that in years until I met Dr. Plow. First time in years I feel I actually had a good eye exam and the end result looked more clear then I have seen in a long time. I have also been told about an eye issue that everyone mentioned but never truly addressed, Dr. Plow made sure he examined me and found out what the cause was and treated it to help prevent future problems. I wish to say thank you for the great service and treatment and I will definitely recommend you to family and friends.
Feb 9, 2021
Had a great experience. Thank you to Jennifer for the help and professionalism making the entire process easy and comfortable for me!
Jan 31, 2021
Treated efficiency, with kindness and respect. Love that I was seen by the owner, D. Plow, and without a sales focus, more of a patient versus a number.
Jan 30, 2021
Dr. O’Connor has been taking care of me since I contracted Lyme Disease and Belle Palsy back in 2016. He is an inspiration ,experience and excellent at his work. He has great customer care and I see it. He is no doubt a great asset to The Vision Center / Dr.Plow.
Jan 29, 2021
I am an adult new to glasses and contacts. The staff and doctors are very knowledgeable and informative. I had all my questions answered and left very happy both times I've been. First with glasses I had only my second ever eye exam and it was really nice. Very little waiting when you have an appointment. They take the Davis Vision coverage my company provides and that's really nice. The Davis collection of frames is a little small but I've switched to contacts so it doesn't bother me. For my contact fitment they checked my eye health and prescription again. Then I had a staff member teach me how to put in the contacts she was compassionate and encouraging which ultimately led to me getting them in and out of my eyes fine.
Jan 23, 2021
Very impressed with the staff and Dr. Plow of the Vision Center. Nice selection of eye glasses and optician Joel was most helpful!
Jan 17, 2021
Genuine concern for my eyes. Tnx
Jan 17, 2021
Everyone was very nice at the vision center. The exam by Dr. Oconnor was very through and he did exceptionally well explaining things.
Jan 9, 2021
We would not go anywhere else! Always receive a very thorough exam from Dr. Plow. Everyone in the office are very professional and always pleasant.
Jan 2, 2021
Always a good experience at your office. The staff is pleasant and helpful. I scheduled my appointment at the last minute. Since I had excess FSA funds to "use or lose" so I am very appreciative that you were able to get me in so quickly.
Jan 2, 2021
Great care and treatment all around! Wouldn’t choose anywhere else for any of our vision needs
Dec 31, 2020
I enjoyed going to Vision Center. The staff was really great and friendly. The doctor explained everything to me and was very thorough. He also listened to my issues that I was having with my eyes. I will recommend Vision Center to my friends and family.
Dec 27, 2020
Great customer service in the office and through messing appointment reminders. And covid-19 information
Dec 26, 2020
Dr. Plow gives a very comprehensive exam and takes the time to answer my questions and address my concerns. The staff is very professional, knowledgeable, and friendly. The glasses selection is good and the staff is helpful in the selection of frames and knowledgeable about the different options available as well as coverage by insurances.I highly recommend this business.
Dec 23, 2020
Quick, knowledgeable, reliable and friendly service.
Dec 22, 2020
I received excellent service...Thank you so much..
Dec 20, 2020
Dr. O’Connor was great, the front desk staff were very friendly. Grace, was rude and pushy. When I said I was thinking of getting my glasses online she was aghast and very rude. As I’ve never had glasses it should have been an opportunity for her to educate me on the pros and cons of ordering online. She acted like I was committing some crime by thinking of getting my glasses elsewhere. My overall experience was good but in the future I will ask for someone else to assist me with my glasses purchases.
Dec 18, 2020
I felt welcomed and was treated respectfully. It was very clean and guidelines were followed.
Dec 8, 2020
Very pleasant and professional under such a bad situation with Covid.
Dec 3, 2020
Very efficient and helpful.
Nov 27, 2020
Was very pleased with my appointment always the best treatment. Thank you
Nov 16, 2020
Always excellent service here from check in through eye exams and selecting new glasses.
Nov 14, 2020
As always , very professional, and courteous staff,
Nov 8, 2020
Thank you for being professional and friendly. I would recommend your establishment to my family and friends .
Nov 6, 2020
The staff at The Vision Center are exceptional! They are accommodating, kind, & efficient. I would definitely recommend changing to this location for ALL your eye care needs.
Nov 5, 2020
Very thorough exam everything explained
Oct 31, 2020
Although the office was busy and many people were being taken care of the wait seemed short and we were kept updated the entire time, the staff were great about covid precautions. We will continue to use the vision center!
Oct 30, 2020
My visit to the Vision Center was both informative and enjoyable. From the time I walked in everyone was very friendly. Being a gadget lover I was very impressed with the new machine that scans the back of the eyes! Having used it I can say it was much easier than using drops to dilate the eyes. Dr.O’connor took the time to explain my questions about its inner workings and to explain to me what the images I saw on the computer represented. Once I was done the exam I was able to roam around and look at a large selection of frames for glasses. The person taking care of me took the time to explain what my insurance would cover and explained the options available to me. The optician that took my measurements was equally knowledgeable and friendly and was able to replace the nose pads on my old glasses . All in all from entrance to exit I was impressed with my visit! I would recommend them to anyone needing eye care!
Oct 27, 2020
Excellent care. Quick to respond. Very comprehensive.
Oct 25, 2020
We had a wonderful experience it was my daughter's first eye appointment and she was very comfortable thanks Dr. Plow for making her first experience great 👍
Oct 22, 2020
Excellent service as always!! Dr. Plow really takes his time with his patients. I always receive great care.
Oct 22, 2020
Excellent and very well organized eye vision services -very pleased with the care I received!
Oct 18, 2020
Thank you for your wonderful care for my family’s health.
Oct 17, 2020
It was my first trip to the Vision Center and I was impressed and very satisfied with everyone I came into contact with. I will be a return customer.
Oct 14, 2020
Always a nice friendly visit.
Oct 9, 2020
De Fish was amazing, patient and took good care of me.
Oct 2, 2020
My experience was very pleasant and thorough. I was actually seen the same day I called with vision problems. I felt assured that I was ok after a thorough lengthy exam. I also decided to get my contact exam and order new glasses. Something I had no plan to do that day. I left there having all my needs met by a very pleasant and welcoming staff. The precaution taken during this time were also above and beyond. I will recommend this to all of my friends and family!
Oct 2, 2020
First off I ABSOLUTELY HATE my face being touched. That being said everyone there understood my anxiety and was calm and respective of that. They throughly explained every step of the process to me and made me feel welcome and comfortable. I’ve had the same eye doctor almost 15 years so coming to a new place (due to my dr’s retirement) I was sketchy and nervous. I’ll say this.... if you’re in need these people will take care of you without a doubt. I went in for a full eye exam, glasses, and sunglasses. I came out with a smile and confidence knowing I’m in good hands. Loved it.
Sep 25, 2020
Nice new place. Staffed properly. Clean and open floorplan. Everyone i dealt with was pleasant, courteous and helpful. Safety precautions followed by everyone. Highly recommended.
Sep 25, 2020
Great experience. Friendly staff. Knowledgeable doctors. Very pleased.
Sep 20, 2020
Great service. Wonderful staff and doctor.
Sep 13, 2020
I was very pleased with the thoroughness of my eye exam. The entire staff was extremely nice.
Sep 11, 2020
My first visit here was a good experience! Excellent examination and big selection of frames. The place was very busy, though.
Sep 3, 2020
Professional and friendly service. Highly recommend.
Sep 3, 2020
Only complaint is that The Dr.. Was almost an hour behind schedule so I had to wait.
Aug 30, 2020
Organized office; on time appointment; pleasant staff; clear explanation of exam and patient's problems.
Aug 27, 2020
Professional service. Great staff. Would recommend.
Aug 27, 2020
The entire staff was very friendly and welcoming which is just as important in my eyes as taking care of my vision. Thank you so much and so glad I chose The Vision Center for my eye exam.
Aug 26, 2020
Staff is kind and courteous, however I have been over billed twice. Which has screwed up my checking account. The staff fixed it but the wrong amount stayed pending in my account for several days. I e-mailed the office to make sure it doesn’t happen to anyone again, they e-mailed me back with an advertisement encouraging me to refer family and friends to them. I feel they overlooked the issue and did not say how they would remedy the situation.
Aug 21, 2020
Great Service! The team here is very thorough during your exam and I always feel comfortable asking questions. Dr. Plow does an excellent job when answering your questions.
Aug 19, 2020
Staff was friendly and professional. Staff did not try pressure tactics to "sell" or "up-sell" products and services. Dr. Plow was thorough and professional, taking the time to explain the entire examination.
Aug 13, 2020
I was late to my appointment and the staff were very! understanding and accommodating
Aug 8, 2020
Thanks for making my visit easy!
Aug 2, 2020
A comfortable place to go into for an appointment...
Aug 1, 2020
This was my first visit to your office for an eye exam. Dr. Fish was wonderful, attentive, courteous, and helpful. Your staff, was also very attentive, and helpful, during the pre-exam, and choosing a frame. I knew I was in good hand as soon as I entered your facility, very stylish. Great Job!!!
Jul 31, 2020
Dr. Plow and staff would get a 5-Star review from me. I have never been so pleased with the care and expertise as I receive from you. I enter and leave with confidence each time.
Jul 29, 2020
Very good experience, everyone did a very professional job! No long waits and Dr.Plow explained everything easy for me to understand.
Jul 26, 2020
I recently had major shoulder surgery one week before my appointment so i was in a sling at my appointment. The lady who was supposed to help me when choosing frames was very pushy and rude. She was bothered by the fact that she had to assist me because i was one handed. I also have an established Workers Compensation case for migraines (which i advised the staff of) so even though ive lost my job and good medical insurance i simply couldn't just settle for what Fidelis covered. She acted very perturbed because my mom and i were asking too many questions. I was willing to pay out of pocket 100% for prescription sunglasses and new frames/lenses with progressive lenses, transitions, and crizal and vocalized this to her numerous times. However she was so rude I walked out and wont be returning!!!! It's sad how she is treating people especially considering the economic status of the world today. My economic status and insurance should not affect how she treated me or anyone else for that matter!
Jul 19, 2020
Dr. Fish is outstanding. She took a ton of time with me to really work through the best contacts for me. I HIGHLY recommend Dr. Fish!
Jul 17, 2020
As I've always noted..The Vision Center staff have always treated me and my eye health as a priority, professionally, and with respect. This treatment is extremely important to me, and I'm sure others, as without sight...well, life would take an extreme turn to the challenging.
Jul 11, 2020
First time visit and I was very impressed with the service I received from all! Thank you so much. Professional and kind. I highly appreciate and will definitely be using The Vision Center in the future.
Jul 8, 2020
Fantastic customer service, friendly staff , clean safe office and waiting area
Jul 2, 2020
Love Dr. Plow. Always thorough and respectfully answers any questions I have.
Jun 29, 2020
Having seen Dr. Plow previously, and now Dr. Fish, I can confidently say that this practice has excellent physicians on staff who do a very thorough exam. They also explain everything very clearly, which helps patients make good decisions about their eye care. I would highly recommend the Vision Center in Horseheads for your eye health.
Jun 26, 2020
Very good place thank you Dr. O’Connor.
Jun 19, 2020
Everyone was very nice and Dr O’Connor was very thorough and help me understand all the things you were doing.
Jun 19, 2020
Your office personnel are always friendly and Dr Plow is very professional.
Jun 18, 2020
As usual your service was excellent
Jun 13, 2020
Beautiful facility, pleasant and knowledgeable staff. I have gone to Dr Plow for several years now and he does an excellent job!!!!
Jun 13, 2020
I have 100% confidence in The Vision Center! They always make me feel comfortable and cared for. In these trying times of COVID, The Vision Center has stepped up and continues to make their patients fell comfortable while simultaneously taking precautions against the virus. Thank you for always giving 110% to your patients! It does not go unnoticed!
Jun 11, 2020
I was given 8:20 am to see the dr.
Jun 7, 2020
The staff was very friendly and patient attending to my needs and questions. The business was very clean and professional. Parking was great and location was easy to find. The staff took the time to thoroughly explain my benefits under my insurance plan. Excellent experience overall
May 29, 2020
The customer service was excellent and they explained all I would need
May 26, 2020
Great staff. Very helpful. Thank you
May 22, 2020
I called with an eye problem and was treated very professionally when seen by Dr. Fish. She me me feel very at ease when seen and explained my condition to me in very understanding terms. I fell that you have great staff working for you at this location. thanks, and please pass this on to the office staff and Dr.Fish
May 11, 2020
Great knowledgeable staff, polite, and friendly.... been doing business with them since 2007.
Apr 22, 2020
The staff are always so helpful and courteous. The selection of glasses is great too. Always so much fun trying on new glasses and picking them out.
Mar 11, 2020
I moved to Binghamton NY a few years ago but did not want to switch eye doctors because I really love The Vision Center. They keep up to date with new technology that other offices do not offer. The eye scanner that shows warning signs for future problems is definitely worth it. My doctor took the time to explain the pictures to me and help me find the right contacts for my eyes. Well worth the hour drive!
Mar 1, 2020
I love the quality service I receive here. I always feel at home here. The staff is top notch. Wouldn't go any where else.
Feb 26, 2020
Staff and Doc Plow: First class and professional coupled with a sense of humor.
Feb 13, 2020
It was a good experience up until finding frames and the need for strange premium lenses. I had insurance, but I paid more out of pocket than I did when I got my previous prescription at Sam's Club without insurance of any kind. So I was not prepared for the additional expenses so I will likely not order my glasses from here at all in the future.
Feb 9, 2020
Recently my husband and I went into see Dr. fish and Dr. plow respectively. We were very impressed with the personalized care, friendliness, service, and quality. The whole process, from our exam through selecting eyewear, was smooth and easy with no long waits. We highly recommend a vision center.
Feb 7, 2020
Very fast and efficient. Staff was friendly and knowledgeable and was able to answer every question
Feb 2, 2020
I was seen quickly, staff and Dr. Plow were friendly and the overall environment was lovely.
Jan 26, 2020
We were very pleased with our experience. Everyone is very professional. Would definitely recommend.
Jan 22, 2020
Friendly, clean and best of all a thorough exam with up to date technology.
Jan 22, 2020
The doctors and staff are top-notch! Doctor thoroughly explains all your test results. Also, Thank you to all the staff that helped me find the best frames!
Jan 16, 2020
I always get great service at vision center
Jan 16, 2020
Very helpful and professional.
Jan 12, 2020
Great place to go, Great people!
Jan 9, 2020
the staff was very nice. it was a very good experience.
Jan 5, 2020
Great service, friendly staff, wonderful experience!
Jan 2, 2020
Dr. Plow is great along with the whole staff!!!! We are so happy with the Vision Center!! Happy New Year to all of you!!! Gary and Mary Lewis
Jan 1, 2020
Dr Fish was wobderful. Explained what she was Doing . She let you see the lenses more tham Once. And wasnt in a hurry to get you out.
Dec 19, 2019
Dr Plow is excellent. He listened to my concerns, answered all questions, and took the time to help find measures for me to reduce my co-pay. He also provided samples, which I greatly appreciated. The lady who answered the initial call knew exactly what my concern was and made an appointment so I could be seen the same day.
Dec 19, 2019
Rarely much of a wait - Dr. Plow does a great job with his scheduling, along with his staff. Very knowledgeable, modern equipment, and explains everything in a patient terms.
Dec 9, 2019
Helpful, professional staff.
Nov 23, 2019
Wonderful staff—-so calm and comforting!!
Nov 22, 2019
I have always had trouble with glasses. It always seemed that the prescription wasnt quite right and I would suffer with a headache for a week till my eyes got used to it. I started going to Dr. Plow 6 years ago and since then, I have not had any issues with headaches or having to get used to my new perscription, it is always spot on!
Nov 18, 2019
We were greeted with friendliness! After checking in & some new patient paperwork, we were on our way. The service we received was outstanding. The staff & Dr. Plow were very thorough. After getting our prescriptions, my husband & I had to pick out glasses. I had a pile of 6. The staff were super helpful in helping me narrow down what looked the best on me. The ladies were so patient & so helpful! Thank you!
Nov 16, 2019
Great service, and very friendly
Nov 13, 2019
I WAS SO MAD. I HAD AN APPOINTMENT AT 11:00 AM,, i ARRIVED AT 10:50 AM. AFTER ALMOST 20 MINUTES I WAS BROUGHT BACK INTO THE ROOM WHERE I HAD THE PUFF OF AIR TEST, THEN HAD TO GO BACK INTO THE WAITING ROOM, AFTER ANOTHER 10-15 MINUTES, THE NURSE TOOK ME BACK AND AFTER ANOTHER 10-15 MINUTES THE DOCTOR FINALLY CAME IN,, AFTER THE EXAM WHICH TOOK ABOUT 15 MINUTES, HE DILATED MY EYES AND I AGAIN HAD TO GO INTO THE WAITING ROOM.. IT TOOK ALMOST 40 MINUTES FOR MY PUPILS TO DILATE, AND WAS AGAIN TAKEN INTO THE EXAM ROOM. THEN IT WAS ALMOST ANOTHER 30 MINUTES FOR THE DOCTOR TO RETURN. HE LOOKED INTO MY EYES AGAIN AND SAID HOW I PROBABLY HAVE HIGH BLOOD PRESSURE, WHICH i DO NOT HAVE. THEN I WAS TAKEN TO THE WAITING ROOM TO HAVE MY NEW PRESCRIPTION WRITTEN UP, THE NURSE WAS PUTTING INFORMATION INTO THE COMPUTER, AND THEN SHE SAYS " THE DOCTOR FORGOT TO PUT THE EXAM NOTES INTO THE FILE. .MY HUSBAND HAD A DOCTORS APPOINTMENT AT 1:30 PM, WHICH WE HAD TO CANCEL SINCE WE WERE BOTH TOGETHER AT VISION CENTER. i TOLD THE NURSE THAT I NEEDED TO GO RIGHT THEN SINCE WE HAD OTHER APPOINTMENTS AND WAS RUNNING BEHIND. I THEN LEFT AND MY HUSBAND TOLD ME IN THE CAR HE HAD TO CANCEL BOTH OUR OTHER APPOINTMENTS SINCE WE WE WERE AT VISION CENTER FOR ALMOST 2 HOURS. I AM VERY DISAPPOINTED WITH THE SERVICE, THE DOCTORS ERROR FOR FORGETTING TO PUT THE NOTES IN THE FILE,,, I AM HIGHLY DISAPPOINTED THAT I HAD TO BE THERE FOR ALMOST 2 HOURS AND HAD TO CANCEL OTHER DOCTOR APPOINTMENTS I HAD SCHEDULED FOR THE SAME DAY SINCE I DIDNT REALIZE THAT THE VISION CENTER IN BIG FLATS, NY WAS SO SLOW AND DID NOT LET PAITENTS THAT THE DOCTOR WAS RUNNING BEHIND. IF THEY HAD DONE THAT, I WOULD OF RESCHEDULED THE EYE EXAM, THE OTHER DOCTOR APPOINTMENTS WERE VERY IMPORTANT FOR MY HUSBANDS MEDICAL ISSUES. I WILL NEVER GO TO VISION CENTER AGAIN, THE DOCTOR AND OFFICE PERSONAL WERE VERY RUDE AND NOT AT ALL INFORMING THE PAITENTS THERE OF ANY DELAYS.
Nov 7, 2019
The Vision Center is a friendly and professional place. From the initial greeting to the “Goodbye” the staff did everything they could to make me feel comfortable. Even better, the product I needed arrived in three days instead of the 2 weeks originally quoted. I would recommend the Vision Center to all my friends and family without reservations.
Oct 29, 2019
Love coming here! Staff is so friendly! Place is so clean!!
Oct 25, 2019
Everyone there was so helpful and friendly. Super customer service.
Oct 19, 2019
Everyone in my Family uses the Vision Center and we are all very pleased with our experiences!! The entire team is amazing to work with, from Check in to Check out! They take care of all the insurance and it is hassle free and up front!
Oct 15, 2019
Phenomenal staff that care. I recommend The Vision Center and Dr John Plow over any other vision center.
Oct 9, 2019
Wonderful experience! Helpful friendly staff. The Dr is so friendly & for once our exams weren't 10 minutes & done! ( rushed & my exam so contacts were blurry & dry for a year! We were rushed like cattle in & out! ) Dr Plow took that extra time w/ us, so we could see clearly! Thats so important. My vision is finally clear! Selection of glasses are fantastic, prices are very reasonable too! Make an appointment!
Oct 5, 2019
The staff is always so friendly and helpful.
Oct 3, 2019
This was my second visit for an eye exam, the staff are always friendly and accommodating. I love getting text reminders each year when I’m due for an exam. I’m looking forward to my new glasses and can’t wait to pick them up!
Sep 29, 2019
Our whole family (except the youngest) has switched to the Vision Center and we love Dr. Plow and the staff! They’re very thorough and great with the kids!
Sep 28, 2019
I have been seeing Dr. Plow for my eye exams for many years now and have always received excellent service. The staff there is wonderful, very friendly and helpful.
Sep 26, 2019
Very impressed with the knowledge and detail used when being examined. The process was easy and thoroughly explained.
Sep 25, 2019
I had the most best experience here. The staff and Dr. are VERY friendly & truly care for the patients.
Sep 22, 2019
It’s a good place full of good people who provide a quality service. It’s a nice facility in a nice location with a good medium sized selection of glasses and sunglasses. It’s just perfect.
Sep 7, 2019
Very professional, and friendly staff.
Aug 31, 2019
Dr. Plow and his staff take the time to talk about any concerns and answer questions. They are great with kids too! The office is respectful of my time as they schedule appointments that start on time and don't leave you sitting and waiting for your appointment to begin. Speaking of the waiting room - there is a Keurig coffee machine and real cream....
Aug 31, 2019
I love the fact that I was able to download and fill out paperwork from your website before my appointment. The day of the appointment I was in quickly and examined. Thank you for the ease.
Aug 16, 2019
My appointment was very well handled by staff.
Aug 15, 2019
I have been coming to this office for eye exam and glasses for several years. Everyone at this office goes above and beyond there job. Always smiling helpful faces !! Thank you as that is difficult to find these days.
Aug 14, 2019
My appointment started on time and several Vision Center employees helped me pick out and decide on frames. Fun, friendly staff.
Aug 11, 2019
I have never been more please with an eye doctor as I am with Dr. Plow and his team of professionals. They take time; they are thorough; they answer my questions and my prescriptions have been most accurate. Highly recommend.
Aug 7, 2019
Everyone is so friendly and helpful! Thank You
Aug 2, 2019
I always enjoy the friendly professional staff. Waits are never lengthy. Dr Plow is excellent.
Jul 27, 2019
DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHAT THEY DO. THEY ARE OUTSTANDING.
Jul 24, 2019
Dr. Plow was courteous and to the point. Described actual photos and functions within my eyes. I left with a better understanding of my eyes and what is happening for my age and optics, along with future prognosis.
Jun 29, 2019
Everyone is always great at The Vision Center
Jun 12, 2019
I always feel as though my needs are well taken care of by Dr. Plow and his staff. They are friendly, professional, and courteous. I never have to wait a long time for my appointment. Any questions I have are well answered. I have been very satisfied with the treatment I have received at this facility.
Jun 6, 2019
Dr o Conner was nice until I started askin questions n he ignored me n went to what he wanted to kno so he needs to work on listening to the client n make them a priority when in his office..but everyone else was great...
Jun 3, 2019
I am always well taken care of at The Vision Center. Staff and Doctors take the time to understand what I need (or don't) and to make sure I understand it, too.
May 25, 2019
Everyone was very friendly and helpful.
May 16, 2019
Always outstanding. I could go to a place that is closer to my home but I choose to come to The Vision Center because the entire staff is awesome. I recommend The Vision Center to everyone.
May 14, 2019
I am greeted with a smile when I walk in and told thank you have a nice day when I leave.
May 9, 2019
Great and friendly people,very helpful staff.
May 8, 2019
I have been seeing Dr. Plow for a few years now and he is very thorough and easy to speak with. He always answers any concerns or questions I have so I am pleased each time I leave there. The staff is very accommodating in addressing any follow-up questions you may have. I appreciate the excellent service Dr. Plow and the staff provides to us.
Apr 10, 2019
Dr Plow and his staff are awesome. We always receive excellent service! We also love the selection of glasses to choose from. Everyone is always so helpful and friendly!
Apr 8, 2019
Thank you for working me into your schedule.
Apr 7, 2019
I knew I was having a problem with my eye I called the office spoke with the receptionist who got me in right away on the same day. She was very pleasant.
Apr 4, 2019
They were very kind, considerate and thorough. I felt they took their time to make sure my exam was completed correctly.
Apr 4, 2019
De. Plow and his staff provide thorough, excellent care to their customers.
Apr 3, 2019
Excellent, friendly service. Dr. O'Connor was thorough and professional. Everyone here is so nice and easy to talk with. They all seem eager to provide a good experience, and I appreciated that.
Mar 31, 2019
I was dreading the appt. but only because choosing new frames use to be fun but in the last few years became a dreaded chore.This time how ever, Christine introduced herself and helped me to find the perfect frame! She picked them out for me and I love them!!
Mar 25, 2019
Excellent service. I was in on time and out in less than 30 minutes.
Mar 25, 2019
My son had his first eye exam with Dr. Plow. I was amazed with the patience he had for a 5 year old. He did wonderful with my son . He made my sons first eye doctor experience an amazing one. I was very pleased so pleased I made my daughter an appointment with him!
Mar 23, 2019
Staff and Doctors are always professional and helpful.
Mar 13, 2019
A great place to do business. Excellent customer service and fair prices
Mar 10, 2019
The office is lovely and the staff were professional and courteous. I had a great experience at The Vision Center!
Mar 6, 2019
The staff were nice and pleasant. The doctor was very thorough and informative. Will definitely recommend!
Mar 3, 2019
We always enjoy coming in and the staff is extremely pleasant and make us feel very welcome!
Feb 28, 2019
very friendly and helpful staff, Dr Plow is very pleasant and knowledgable. the office is bright and cheery. always clean.
Feb 27, 2019
Friendly and efficient staff, all around!
Feb 16, 2019
I absolutely love the staff here. They make me feel very welcomed and taken care of. Doctor O'Connor is so nice really knows his stuff. I'll always come here for my eye care
Feb 10, 2019
Great guy-likes cars so we have a common area to talk over. Personable and friendly too!
Feb 7, 2019
I went in because I had an abrasion on my left eye and I had seen the doctor within 20 minutes of being there, he treated me well, was very concerned with my eye issue and had me diagnosed/taken care of within 15 minutes of being in the examination room.
Feb 2, 2019
A few months ago, I stopped in at the Vision Center to see if they could adjust a pair of glasses I had purchased out of state. They were so friendly and fixed my problem in a few minutes that I decided to return as a patient. Same friendly staff, lovely office, excellent doctor - can't say enough good things about them. Highly recommend!
Feb 2, 2019
EXCELLENT SERVICE; Staff is friendly and informative. Much better experience than "those other guys"
Jan 23, 2019
My visit was very good the doctor and staff were excellent and so very accommodating
Jan 18, 2019
Dr. Plow is exactly the man I want checking my eye sight.
Jan 17, 2019
Got right in, taken care of professionally.always provides answers to questions...........would go nowhere else
Jan 14, 2019
Everyone was super great!!! I really felt like I had a thorough eye exam!!! All of the staff was very friendly and explained everything.
Dec 30, 2018
Staff is courteous and friendly.
Dec 23, 2018
Had a great visit like always! Than you!
Dec 12, 2018
Wonderful eye care. Every part of the process was organized and clear... From check in to the exam to the choice of glasses. Very transparent and easy. One our and I was done and had my glasses ordered. So great.
Dec 6, 2018
I am a long term customer of Dr Plow and his team. This time was one of the best costumer service experiences I have had at the office. Tammy, Christine and Steve were wonderful to work with as I ordered glasses and contacts. They have great energy and senses of humor.
Nov 22, 2018
Dr. Plow and the his team at The Vision Center are great. My visit there was just top rate! 😉
Nov 22, 2018
The staff at The Vision center always go above and beyond and do it with a friendly smile! Thank you
Nov 21, 2018
Great service and polite people
Nov 11, 2018
Very pleasant atmosphere and friendly staff
Oct 26, 2018
Great service. Friendly and professional.
Oct 21, 2018
First time there. Had a great experience.
Oct 19, 2018
All my husband and I wanted was the "Annual Eye Exam-covered in full" listed in our MPV Coverage Information. We were unexpectedly charged for "1 Complex Contact Lens Re-Eval" @$60 each. No one told us before or during the exam that there was an extra charge or that the procedure was being done. People need to know what procedure and how much it costs BEFORE they are billed.
Oct 9, 2018
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Dr. Plow and his staff are friendly and knowledgeable. I always feel welcome and taken care of whenever I leave. My most recent visit was not only exactly what I wanted and needed, but I left smiling and laughing after having a fun conversation with Christine who helped me purchase my contacts. Dr. Plow made pleasant conversation with me during my exam and answered all of my questions about eye health, both mine and in general. The Vision Center is by far the best place to go!
Sep 30, 2018
I have the utmost confidence in Dr. Plow's care! He is knowledgeable as well as personable; it is rare to find these qualities in the same person. In addition to Dr. Plow's excellent care, the nurse and check-in staff are always friendly and helpful.
Sep 23, 2018
Dr. Plow and the staff were so helpful and compassionate during my recent visit for a problem with my eye. He is very knowledgeable and thorough, and the girls were so sweet and kind. HIGHLY recommend this office A++++++++++++
Sep 22, 2018
Professional, experienced staff; my glasses were ready in a week and they are great.
Sep 14, 2018
Dr. O’Connor is always professional, efficient and friendly. I have, and will continue, to refer patients to him. Always a good experience.
Aug 27, 2018
Wonderful staff and excellent selection of glasses.
Aug 18, 2018
Five stars for great care and clear explanation
Aug 18, 2018
Dr. Plow is excellent...he answers all your questions and keeps you informed through out your exam. The staff is very helpfull with your frame selection, offering honest opinions about style and color.
Aug 18, 2018
I had excellent, professional care for an eye ulcer. Thank you!
Aug 12, 2018
Your staff are all total professionals
Aug 11, 2018
Love Dr. Plow! I've seen him for years and have always had good experiences.
Aug 6, 2018
Friendly & Courteous staff while still being professional. Dr. Plow is the best. A great place for eye care. I would have no hesitation in recommending The Vision Center to others. Thank you.
Aug 5, 2018
The boys and I recently had eye appointments with you. The staff are very courteous and accommodating! I highly recommend your office to friends and co-workers. Thank you!
Aug 5, 2018
I highly recommend Dr. Plow and the Vision Center! Fantastic staff, comfortable office and quality service.
Aug 2, 2018
I would highly recommend The Vision Center to anyone looking for eye care.
Jul 22, 2018
Friendly and professional. Overall good experience
Jul 20, 2018
Very professional and got me in and out in a very timely manner. Dr. Plow is very good and thourough. It didn't take me too long to pick out a pair of glasses due to the choices offered. I am very satisfied with my visit.
Jul 6, 2018
I’ve gone to The Vision Center for years and I am always treated very well by all the staff. Dr. Plow explains what he is doing and is there if you have any questions. I won’t go anywhere else for my eye care.
Jun 30, 2018
5 star rating. Everybody was very polite .I will be back for my yearly check up.
Jun 18, 2018
My husband and I have been patients at the Vision Center (located behind the Toys R Us store) for several years and have been pleased with the courteous and professional service we receive from all of the staff. The doctors are great and the selection of eye wear at competitive prices is wonderful. They are up to date on the latest in eye health and eye care and we plan to continue using them in the future.
Jun 11, 2018
Dr. Plow and his staff are wonderful. They are friendly and knowledgeable and are always able to answer my questions. The office is beautiful. Great selection of glasses to choose from. I would recommend them to anyone.
May 29, 2018
I am new patient to you. Was treated quite decently as would be expected. Like the offer of coffee, especially flavored creamer,now I'm going to expect that grab it soon as l get there! Shame on me! All personell seemed to be having a good day and were forewarned of my cantankerous nature if not handled just so. I was informed that one doctor did the arranging of the whole outfit. He done good.
May 25, 2018
The Vision Center has always taken great care of my wife and I. The staff are very friendly and willing to help in anyway they can. They always address my questions and concerns at the time of need, and not once have I had an issue where services or help could not be provided. I feel my vision is well taken care of when I go to the Vision Center. Any time I need to have my frames adjusted, new nose pieces installed, or just want to look around for a potential upgrade... I've never had a problem.
May 21, 2018
This is the second time we saw Dr. Oconnor and he is really good with kids. My daughter is 8 and is terrified of the eye doctor and he is really patient and thorough.
May 14, 2018
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I WAS VERY PLEASE WITH THE SERVICE I RECIEVED AND WAS AN POSTIVE EXPERIENCE. I WAS REFERRED BR A FRIEND AND IT WAS A GOOD CHOICE . THANKS TO MUCH FOR YOUR PROMPT SERVICE.
May 4, 2018
Dr. Plow and his staff including Roxanne, are very professional and through.
Apr 29, 2018
Dr. Plow gives a great eye exam.
Apr 23, 2018
Dr. O'Connor, Ashley, and Christine were all great. The check in area, exam room, and product areas are all modern, well lit, clean and comfortable. I will be happy to recommend the Vision Center.
Apr 20, 2018
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Courteous, and efficiently organized.
Apr 19, 2018
Very nice and courteous staff who make you feel comfortable through out your vist
Apr 14, 2018
Disappointed!! Had my appointment with Dr. Plow. He is absolutely wonderful. Had a great experience choosing frames and ordering new glasses with Kristi. It has almost been 30 days and I have not received my new glasses. They did come in once and I was told that they would have to be sent back because of blemishes, which I understand. But when I asked the gentleman when they would be ready he said "They will be ready when their ready". Found the attitude very disturbing and in helpful. I will defiantly consider going somewhere else when my next eye exam is do. And I say this because this is the second bad experience I have had at your establishment. The first bad experience was with the same gentleman. Ultimately I am very disappointed with my experience and i do NOT HAVE NEW GLASSES!! Which have already been paid for...
Apr 6, 2018
Great friendly service with timely appointments
Mar 29, 2018
Thank you Dr Plow and to your entire staff! I'm 55 years old and this was only my second exam ever. You and your staff are friendly, prompt and very knowledgeable! I won't trust my eyes to anyone else! Thank you again!!
Mar 28, 2018
From the moment I walked in the door, I was greeted very cheerfully. Everything involved with my visit was very thoroughly explained to me, and all of the personnel were very knowledgeable and pleasant to be around. This was my first visit to this center, but it definitely won't be my last. I was extremely impressed by their state-of-the-art equipment and would wholeheartedly recommend them to anyone who needs vision care.
Mar 22, 2018
The Only Eye Care Facility you will need. Excellent all around. Dr. Plow is excellent.
Mar 22, 2018
My daughter was having an issue with her eye that felt like something stabbing her eye all day. Her pediatrician said it was allergies that morning by the afternoon it was worse so I took her to Dr Plow. There was something under her upper eyelid scratching her eye which he removed and she had immediate relief so glad we went to him.
Mar 22, 2018
I was in and out quickly which I appreciated since I had another appointment following this one. Everyone was pleasant and helpful.
Mar 15, 2018
It was great coming back to your office again. Got my glasses in 6 days and I can see better again. Thank you!
Mar 11, 2018
Staff was prompt, professional and pleasant.
Mar 10, 2018
Great service. I love the discounts they offer when my insurance doesn’t pay.
Mar 3, 2018
These guys are great! Place was beautiful when I went in, they made me feel comfortable and Dr. O'Connor took his time and I never felt rushed. He actually made me feel like he cared about my vision. Though getting air blown on my eyeballs still sucked, I'd recommend them to anyone who asks! Oh, and Google! Update your maps, they've moved around the corner.
Mar 2, 2018
Everything goes well without scheduling delays in the examination process. Each member of the examination team explains what is being performed and the results of each examination.
Mar 1, 2018
Thank you Dr. Plow for taking the time to see me on short notice. I received excellent care from you and your staff.
Feb 26, 2018
Very friendly, informative and willing to discuss and use all insurance options
Feb 12, 2018
The staff was so very welcoming and nice. I’ve never been somewhere where we were treated so well. Thank you so much for helping my son with his first eye appointment and pair of glasses. We will forever be grateful.
Feb 8, 2018
The Vision Center is an eye care center with a caring staff, competent docs, and great advisors on eye wear style, appropriate lenses, and pricing options. An emergency often tests the quality of a business. Recently, I had something in my eye. It felt like it was tearing through the eye! I went to the VC and was immediately given care--in spite of a busy schedule already in existence. The staff was responsive and caring. There was a detailed check to guarantee there would be no glitches with my major medical insurance coverage. From my own experiences, I'd highly recommend the VC for family eye care.
Jan 29, 2018
I am glad to be back to Vision Center. I had went to another location because of my insurance coverage and the prescription I received from the other location, which I will not name, was a total waste of money that I didn't have. Dr. Plow definitely made my prescription much clearer and sharper. The staff is very friendly and helpful.
Jan 20, 2018
Happy and satisfied with my first visit to the Vision Center. I went specifically for contact lens renewal. Dr. Fish explained everything clearly and I left very satisfied.
Jan 17, 2018
Dr. Plow was very thorough. Joyce did a great job setting me up with glasses.
Jan 11, 2018
The Vision Center staff are very professional and they addressed my needs for eye care with a personal touch. I would recommend The Vision Center to my family and friends.
Dec 29, 2017
Most pleasant and personal experience, thank you.
Dec 23, 2017
Great place! Kind, respectful staff, thorough exam, and clean nice office!
Dec 21, 2017
Great place to go for my eye care!
Dec 16, 2017
Excellent in service and access.
Dec 9, 2017
Dr. Plow was very thorough in completing my exam & his staff was very friendly.
Dec 7, 2017
Great place, exam thorough and personnel friendly and knowledgeable.
Nov 17, 2017
I feel as though I’ve given The Vision Center the benefit of the doubt for the past two years that they have had my business. After today, however, I am officially done. I feel that there is zero understanding or voluntary/helpful explanation for how expensive an annual exam is and not one doctor or member of the staff has EVER been overly friendly or helpful to my husband or me. The staff and doctors are nice enough but they are certainly not overly friendly and I was made to feel poor and untrustworthy by a certain employee today when I went to pick up my glasses. I thought picking up my glasses would be a quick “in and out” experience but the process was not explained well to me at my initial visit and I was left feeling very embarrassed and unprepared today.
Nov 13, 2017
Excellent care and service.
Nov 3, 2017
Facility is beautiful. Dr. Fish was extremely polite, patient and professional.
Oct 6, 2017
I was very pleased with everyone that helped us on Friday. Looking forward to getting work safety glasses taken care of also.
Oct 2, 2017
I really enjoyed my experience here add always. The staff is very friendly and service is awesome!
Aug 26, 2017
Stopped in on a whim just to look at frames since my mom was in town and could be a second opinion for me but they were able to fit me in for an exam in that time too! Dr. Plow was very personable and him and all of the staff made me feel like I'd known them forever! My family will definitely be coming here from now on!
Aug 19, 2017
Excellent service. Very competent.
Aug 18, 2017
I see Dr. O'Connor and have always had confidence that I am receiving the best exam/advice I could. Appointments are usually running as scheduled with little wait time.
Jul 31, 2017
This practice carries Oakley I have looked in the area for this brand and found it here. One staff member is an Oakley expert and knows the brand and our options. I think this made a typical visit into a great visit.
Jul 30, 2017
The staff is amazing there! So friendly & helpful
Jul 24, 2017
Best optical provider in our area. The support staff is dedicated to outstanding customer service and making each patient's visit pleasant. Very busy office but orderly and friendly. Doctors are top shelf. I really like this place!
Jul 23, 2017
Wonderful staff! My husband and I appreciate all the help with our questions! Dr. O'Connor was wonderful and very patient! We will definitely stay with The Vision Center!
Jul 11, 2017
I am always treated very kindly at the Vision Center, It is the only place I would go for eye care
Jun 22, 2017
Feel I received excellent care.
Jun 17, 2017
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Very personable, I shall be very pleased if the glasses hold up to my rigorous routines, I will give a better review after my glasses arive and see how they fit
Jun 16, 2017
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Thank you for taking time to check my eyes, of which are very important to me. Everyone in your office was very pleasant and helpful and knew all the answers to my questions. I enjoyed my visit and would recommend others to consider going to your establishment.
Jun 16, 2017
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I have been to many eye doctors throughout my life. I have been with The Vision Center for almost 3 years now. I would NEVER go anywhere else now! The Vision Center staff is friendly, helpful, knowledgeable and all around amazing! I had gone to a previous eye doctor that claimed I would need $600 eye drops as I was pre-glaucomic. Dr. Plow explained that it is actually due to my high eye pressure; no need for concern or pricey eye drops. He also recommended a contact for astigmatism in my right eye. I have never seen better than I am seeing now! I would recommend this place to everyone with eye care needs!!!
Jun 8, 2017
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Everyone on staff was very helpful and friendly.
Jun 7, 2017
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Dr. O'Connor was great. He takes the time in explaining what he is doing, what he sees during the eye exam in terms one can understand. I would like to say thank you to all the staff that helped me during my first visit for helping me through everything, even picking out my first pair of frames.
May 26, 2017
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The doctor who performed the exam for my Eye Infection was thorough , courteous, and a great professional. I look forward to bringing my whole family to your facility for all our Vision needs. Thank you!
May 24, 2017
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Beautiful facility, friendly staff, knowledgeable doctors.
Apr 29, 2017
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Everyone was very helpful and I was able to get everything I needed.
Apr 27, 2017
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not enthused with the online aspect of this business prefer to go in store
Apr 24, 2017
Came in with a eye problem, no soulutions, no answers, I couldn't read the eye exam..... the doctors conclusion was to just wait and see if it becomes okay..... I can't not drive, or work and am using a magnifying glass to type this. Very disappointed with diagnoses and solutions. I have an appointment schdualed but I can't say as I will be back. There's several other eye places and I suggest looking into them.
Apr 23, 2017
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Everyone was friendly and extremely professional. Wife was happy with all the women's style of eye wear. I on the other hand was not . I wish they had better selection. Overall I would recommend
Apr 23, 2017
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Wonderful experience, would recommend a visit.
Apr 20, 2017
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I switched over to the Vision Center two years ago. I have been very happy with the service provided from everyone. Dr. Plow and the vision team are a pleasure to work with.
Apr 20, 2017
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Always a great experience!
Apr 19, 2017
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No wait time - Great service - competent staff - all the latest technologies - excellent, stylish selections of eyewear - felt like I was in good hands!
Apr 19, 2017
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Very friendly. Dr OConnor was fabulous and efficient. Didn't wait at all for new glasses + prescription sunglasses. Staff were great.. A+ service
Apr 17, 2017
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Wonderful Experience - Staff were exceptional, Dr. Plow was wonderful to work with. I have had negative experiences with other vision centers in the past, Dr. Plow was kind, understanding and very patient.
Apr 17, 2017
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I love this store! Every one is so courteous and prompt. I always feel at ease when I come in.
Apr 13, 2017
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Dr. Plow and his team are great. Very friendly, knowledgeable and never keep me waiting long. I drive out of my way to go to this office and definitely recommend it.
Apr 13, 2017
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I have been coming here for years now and I have had an awesome experience every single time! I love this place
Apr 10, 2017
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Need larger selection of frames for big guys like myself. Unfortunately could not find anything that suited me..... Other than that everything was excellent.
Apr 8, 2017
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Great service. Great selection.
Apr 5, 2017
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The staff at the vision was very courteous, expedited your care and was knowledgable about the services they provide. The doctor I saw (Dr. O'Connor) was very nice, exuded confidence and had a great 'bedside' manner.
Apr 4, 2017
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everyone is nice friendly and quick about appointments
Mar 29, 2017
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We have always had a great experience at the Vision Center. Everyone there is always so helpful and caring. From the doctor to the techs and the ones who make the glasses.
Mar 27, 2017
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Quick appt. got something in my eye. They got me right in. Thank you.
Mar 27, 2017
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Very well done. Solid staff and exam.
Mar 25, 2017
Got in and out super fast !
Mar 22, 2017
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My experience was smooth, seamless and encouraging. Dr. O'Connor was especially professional and kind. Professional atmosphere from the moment I walked in right through the completion of my visit .
Mar 20, 2017
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Thank you to the staff here that makes coming to the eye doctor very relaxing and comfortable
Mar 16, 2017
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In hind-sight it was a very confusing visit. My eye exam detected a large cataract in my left eye and a smaller cataract in right eye. I ended up ordering a pair of safety glasses anyhow that I now know will not work for me because I had cataract surgery and my eye sight has completely changed. I think the person who waited on me should of know that ahead of time and not wasted my time and money or his time. I was never contacted again about my safety glasses arriving so maybe (and hopefully) they were never ordered.
Mar 10, 2017
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Dr. PLOW WAS VERY THOROUGH & Answered all my questions. Staff were very helpful and friendly. Many thanks for great caring service.
Mar 9, 2017
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I was very impressed with the attention I received as a first time patient at The Vision Center. I was given very detailed information about my eye condition and how to treat it and within a couple of days I felt so much better! I am grateful for the assistance they provided.
Mar 6, 2017
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Very friendly staff, extremely helpful and pleasant.
Mar 3, 2017
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Dr O'Connor was very pleasant and answered all of my questions. He was interested about my concerns and was very thorough in his explanations.
Mar 2, 2017
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I had a pleasant experience at The Vision Cener. The staff were very professional and polite. The waiting area was nice too. I would highly recommend!
Feb 28, 2017
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I left a review below, that soma's it up. I believe Dr. plow checked my eyes a lone time ago at Wal-Mart.
Feb 26, 2017
excellent job very advanced equipment highly educated doctor useful information
Feb 13, 2017
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I've been to other eye doctors where it feels like they're trying to sell you on services, procedures, and things you don't really need. I really didn't get any of that from Dr. Plow and the Vision Center team. If anything, Dr. Plow went out of his way to avoid "selling" me anything and provided professional insight and advice, always allowing me to make the final decision regarding my eye care. This is the way a patient should feel when they visit a doctor, and I look forward to many more years of being their patient.
Jan 30, 2017
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What a refreshing experience. My previous eye exam and purchasing of eye glasses were from "a big box" chain, and would recommend all my friends ands family to visit the Vision Center.
Jan 26, 2017
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I'm very nervous at the optometrist but everyone here made me comfortable.
Jan 23, 2017
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Staff was very helpful, professional and customer focused. Thank you for your courtesy and care.
Jan 20, 2017
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Loved it here! Everyone is nice and very helpful!
Jan 16, 2017
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The Vision Center met my vision needs with compassion and excellence.
Jan 15, 2017
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Everyone was very professional during my visit giving me an excellent examination and eyeglass fitting. As always, I am very pleased with the care I received.
Jan 14, 2017
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Great service, friendly staff! They have a very extensive selection of frames. It most importantly I trust my eyes to them!
Jan 12, 2017
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Very organized, pleasant staff, and professional surroundings.
Jan 12, 2017
Scheduling the appointment was super easy and having the text message reminders were very convenient also. The staff is very friendly, welcoming and helpful. Great experience overall!!
Dec 26, 2016
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I had a very good experience. the staff was wonderful and very friendly. my appointment was quick but thorough answering all my questions and making me feel very comfortable and confident in getting my first pair of glasses. I would like to say thank you to all of the staff.
Dec 24, 2016
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Quality care and service in a timely manner! Excellent selection of frame choices with expert advice! I cannot wait until my new glasses arrive! Thank you
Dec 21, 2016
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Very professional group of people. I found myself asking a lot of questions. Not once did anyone get impatient or make me feel stupid for asking. I have already recommended Vision Ctr, to family members and will continue to do so. Thank you Vision Ctr.
Dec 21, 2016
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All the staff members are friendly and knowledgeable. Visits are quick, but thorough, due to each staff member having a specialty. I highly recommend The Vision Center.
Dec 16, 2016
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When I called to schedule an appointment for my daughter, I gave the receptionist our insurance information, and she said she would check to make sure the visit would be covered, and would call me if it would not be covered. She did not do this. My husband and daughter arrived for the appointment, and THEN the receptionist tried to verify insurance coverage; however, the insurance company website was down. They proceeded with the exam, and my husband paid for it. When we returned a few days later to pick out frames, we were told that your office does not accept our insurance. I am very unhappy, as the receptionist told me when scheduling the appointment that she would check that BEFORE the date of the appointment, and call me if it would not be covered.
Dec 8, 2016
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Dr Plow was very helpful in answering all my questions. The staff was great when ordering my glasses, and figuring out the insurance.
Dec 2, 2016
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i rate this facility at a 5 star.
Nov 21, 2016
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As a new patient, I was treated very well. Dr. Plow was engaging and thorough in his assessment of my needs. My new contact lens prescription addressed my vision problem very well. Overall, I'm very pleased with my experience at the Vision Center.
Nov 14, 2016
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Nice office other than the billing part seems like all areas are covered. Doctor knows what he is doing and answers all questions with firm knowledge.
Nov 13, 2016
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Clean office, nice, professional staff.
Nov 10, 2016
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My appointment started on time and was conducted very professionally and efficiently.
Nov 10, 2016
Sales Associate who helped with frames selection was great. She took the time to help me look for frames that looked good on me. She gave me feedback on frames I selected and helped me narrow down the options. The personal attention and care is appreciated. it was nice to have someone who seemed to care about me and the decision that I have to wear and live with beyond the sale, rather than just trying to get me to buy something and push me out the door. I don't know her name but the young lady with long straight blonde hair was the most personable and helpful sales associate that I've encountered at the Vision center.
Nov 7, 2016
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Excellent experience! Nothing but good things to say!
Nov 6, 2016
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Amazing! Dr Plow is the best!!
Nov 2, 2016
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Wonderful staff. Always helpful. Appointments never take very long, yet they are willing to answer any questions and provide information when asked. Thank you!
Oct 27, 2016
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I arrived without an appointment set, was greeted swiftly and kindly and they quickly got me into an exam room and I was done in 10 minutes. It took me longer to pick out my new glasses than the exam itself. A+ for the staff all around.
Oct 26, 2016
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The building was well lit and extremely clean. The staff were very helpful and friendly. My dr. Was great. A pleasure to have my eyes examined there.
Oct 24, 2016
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great experience. i would recommend your office to other people.
Oct 22, 2016
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Very pleasant staff, and very helpful! They knew their jobs well they weren't like some places where the staff avted like they were being imposed upon helping you!
Oct 17, 2016
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Great experience. Got in and out with exactly what I wanted.
Oct 15, 2016
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Efficient & courteous from start to finish. Fair selection of frames for my insurance (Davis).
Oct 10, 2016
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Service was poor. Waited 20 minutes after scheduled appointment to see the doctor, who wasn't very personable. Staff socialized more together then was helpful to customers. Nothing explained option wise. No answer to my questions.
Oct 6, 2016
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The Vision Center is the only place I trust the well being of my eyes
Oct 5, 2016
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Every one was kind helpful and informative at every step of the process
Sep 29, 2016
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My wife and I had a very good experience at The Vision Center. Everything was great!
Sep 16, 2016
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Great service and very friendly staff!
Aug 25, 2016
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I like Dr. Plow and Jen Taber, but I find most of the rest of the staff to be unfriendly and not terribly professional. The young woman that greeted me at reception this time was polite and friendly but I was obviously interrupting a personal phone call. The receptionist that has been there for years is grouchy and my kids are afraid of her. The eye glasses technician usually reaks of cigarette smoke and I don't like to have him get to close to me because the smell is offensive. So I haven't had my glasses updated in years. Lastly I show up a few minutes early anticipating there might be paperwork to deal with. Then the wait is almost always 30 mins or more. My time is valuable too!
Aug 25, 2016
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prompt, little pricey but understand emergency visit cost. I will be hopefully back to get my exam and new glasses next year. 2017
Aug 25, 2016
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Staff was great and Dr. O'CONNER made my 6 year old feel comfortable. She was very nervous and he was patient and kind to her.
Aug 22, 2016
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Always a great experience at the vision center.
Aug 22, 2016
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Very nice physician and staff!
Aug 20, 2016
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Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I will continue to come to the vision center for my eye care needs in the future!
Aug 11, 2016
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Excellent service. I was seen right away and after having an awful visit at a different store they were very reassuring. Dr. Plow took his time and answered all of my questions. Appreciate not being rushed and treated like my issues actually mattered!
Aug 6, 2016
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One of the best in patient care. I have never recieved so much time and patience from staff as I did here. Super helpful and willing to take the time to help you make a decision in eye care and eye wear. One of the best experiences I have had in exam and picking out glasses. Definetly my clinic I will be staying at.
Jul 31, 2016
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first time, excellent exprience
Jul 28, 2016
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5 stars for The Vision Center, doctors and staff!
Jul 27, 2016
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The staff are top notch, already professional and helpful.
Jul 20, 2016
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Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great options for frames. A side note, gorgeous interior designing!
Jul 16, 2016
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I thought it was a great experience! I was a walk in and they were able to fit me right in and it was quick. They explained everything about my lenses and options and I was very happy with the cost too.
Jul 16, 2016
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I appreciate you giving me an appointment and fitting me in the day I called.
Jul 10, 2016
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All staff members that I interacted with were helpful, friendly and professional.
Jul 8, 2016
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Great place set me up with a nice pair of glasses they also offer a quick class on how to put in and remove your contacts
Jun 16, 2016
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My visit with Dr Plow was very cordial. He has a down to earth personality. Puts you at ease. Seems knowledgeable about his profession. He is thorough and spends the time needed for a proper eye exam unlike other places I've been where they treat you like your a number. Very satisfied.
Jun 13, 2016
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Great as always. Friendly and helpful.
Jun 13, 2016
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I always have a great experience at The Vision Center. I had a comprehensive eye exam with Dr. Plow. He explained any changes in my vision/eye health and answered any questions I had. The staff was very helpful in explaining my insurance and giving honest opinions with frames choices. The atmosphere at The Vision Center is friendly, warm, and inviting. Thank You!
Jun 12, 2016
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He was fast, effective, and, quick to the point. He did it fast and painlessly.
May 30, 2016
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i was very pleased with my visit
May 28, 2016
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I would like to say that everyone was very polite and always smiling. Also very helpful.
May 26, 2016
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Very nice and friendly people working there. Liked the brightness of the sales floor area and waiting room. Staff very professional!
May 24, 2016
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very efficient and helpful staff
May 22, 2016
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In and out. Great staff, having been going to them for years
May 21, 2016
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Entire team is pleasant and easy to work with. The customer service is the reason my wife and I continue to return to the vision center.
May 18, 2016
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Best eye care and customer service ever!
May 15, 2016
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The atmosphere and staff are amazing. Very friendly and helpful.
May 6, 2016
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Dr Plow is a very good and thorough would recommend him to anyone.
May 5, 2016
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I was very very happy with my visit. It was an emergency visit, where I just walked in without an appointment and I was taken almost immediately without having to wait more than 5 minutes for Dr. Plow.
May 4, 2016
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I found everyone I spoke to very pleasant and helpful at the Vision Center
Apr 27, 2016
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I would like to thank Dr Plow and all the staff for being so kind and helpful
Apr 20, 2016
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Always friendly and helpful, gets you in and answers all questions.
Apr 9, 2016
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Always a pleasure. timely. profession and courteous.
Apr 3, 2016
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After searching for a personable, patient and professional eye care center...(for about two years) ...and having been in and out of three other central NY facilities with various eye injuries-trade related... I was referred to Dr. Plow's office by a business client... Herself a happy (and discerning patient of his)! Whereupon after the very first visit I quickly came to realize I was finally in a good place and in a office that cared, was safe, modern, well light, conscientious and yes, patient. Each and every time any of the terrific (and knowledgable staff) has proven itself up to the task! After many visits-some lengthy... Some even late to my appointment... And now with about 10 pair of prescription glasses-some technical (specifically for work), some plain and some fashionable... And a pair just for reading...and some sunglasses to ease my cataract... I'm here to say that YES! I'm a client who drives about a hour to get here-one way! And yes! I can see! And yes, I love it here! Dr. Plow takes the time. Roxanne gets it done. Steve knows his glasses... The entire staff is awesome... All the women about the floor help! Now if other CNY businesses could take note! ...I'm impressed and I'm careful who gets my money. The Vision Center is definitely at the top!
Apr 1, 2016
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Very thorough examination. All my questions were answered. Good explanation of options available. Overall good experience.