Reviews

First off I ABSOLUTELY HATE my face being touched. That being said everyone there understood my anxiety and was calm and respective of that. They throughly explained every step of the process to me and made me feel welcome and comfortable. I’ve had the same eye doctor almost 15 years so coming to a new place (due to my dr’s retirement) I was sketchy and nervous. I’ll say this.... if you’re in need these people will take care of you without a doubt. I went in for a full eye exam, glasses, and sunglasses. I came out with a smile and confidence knowing I’m in good hands. Loved it.

Sep 25, 2020

Nice new place. Staffed properly. Clean and open floorplan. Everyone i dealt with was pleasant, courteous and helpful. Safety precautions followed by everyone. Highly recommended.

Sep 25, 2020

Great experience. Friendly staff. Knowledgeable doctors. Very pleased.

Sep 20, 2020

Great service. Wonderful staff and doctor.

Sep 13, 2020

I was very pleased with the thoroughness of my eye exam. The entire staff was extremely nice.

Sep 11, 2020

My first visit here was a good experience! Excellent examination and big selection of frames. The place was very busy, though.

Sep 3, 2020

Professional and friendly service. Highly recommend.

Sep 3, 2020

Only complaint is that The Dr.. Was almost an hour behind schedule so I had to wait.

Aug 30, 2020

Very satisfied. Would certainly return.

Aug 28, 2020

Organized office; on time appointment; pleasant staff; clear explanation of exam and patient's problems.

Aug 27, 2020

Professional service. Great staff. Would recommend.

Aug 27, 2020

The entire staff was very friendly and welcoming which is just as important in my eyes as taking care of my vision. Thank you so much and so glad I chose The Vision Center for my eye exam.

Aug 26, 2020

Staff is kind and courteous, however I have been over billed twice. Which has screwed up my checking account. The staff fixed it but the wrong amount stayed pending in my account for several days. I e-mailed the office to make sure it doesn’t happen to anyone again, they e-mailed me back with an advertisement encouraging me to refer family and friends to them. I feel they overlooked the issue and did not say how they would remedy the situation.

Aug 21, 2020

Great Service! The team here is very thorough during your exam and I always feel comfortable asking questions. Dr. Plow does an excellent job when answering your questions.

Aug 19, 2020

Staff was friendly and professional. Staff did not try pressure tactics to "sell" or "up-sell" products and services. Dr. Plow was thorough and professional, taking the time to explain the entire examination.

Aug 13, 2020

I was late to my appointment and the staff were very! understanding and accommodating

Aug 8, 2020

Thanks for making my visit easy!

Aug 2, 2020

A comfortable place to go into for an appointment...

Aug 1, 2020

This was my first visit to your office for an eye exam. Dr. Fish was wonderful, attentive, courteous, and helpful. Your staff, was also very attentive, and helpful, during the pre-exam, and choosing a frame. I knew I was in good hand as soon as I entered your facility, very stylish. Great Job!!!

Jul 31, 2020

Dr. Plow and staff would get a 5-Star review from me. I have never been so pleased with the care and expertise as I receive from you. I enter and leave with confidence each time.

Jul 29, 2020

Very good experience, everyone did a very professional job! No long waits and Dr.Plow explained everything easy for me to understand.

Jul 26, 2020

I recently had major shoulder surgery one week before my appointment so i was in a sling at my appointment. The lady who was supposed to help me when choosing frames was very pushy and rude. She was bothered by the fact that she had to assist me because i was one handed. I also have an established Workers Compensation case for migraines (which i advised the staff of) so even though ive lost my job and good medical insurance i simply couldn't just settle for what Fidelis covered. She acted very perturbed because my mom and i were asking too many questions. I was willing to pay out of pocket 100% for prescription sunglasses and new frames/lenses with progressive lenses, transitions, and crizal and vocalized this to her numerous times. However she was so rude I walked out and wont be returning!!!! It's sad how she is treating people especially considering the economic status of the world today. My economic status and insurance should not affect how she treated me or anyone else for that matter!

Jul 19, 2020

Dr. Fish is outstanding. She took a ton of time with me to really work through the best contacts for me. I HIGHLY recommend Dr. Fish!

Jul 17, 2020

As I've always noted..The Vision Center staff have always treated me and my eye health as a priority, professionally, and with respect. This treatment is extremely important to me, and I'm sure others, as without sight...well, life would take an extreme turn to the challenging.

Jul 11, 2020

First time visit and I was very impressed with the service I received from all! Thank you so much. Professional and kind. I highly appreciate and will definitely be using The Vision Center in the future.

Jul 8, 2020

Fantastic customer service, friendly staff , clean safe office and waiting area

Jul 2, 2020

Love Dr. Plow. Always thorough and respectfully answers any questions I have.

Jun 29, 2020

Having seen Dr. Plow previously, and now Dr. Fish, I can confidently say that this practice has excellent physicians on staff who do a very thorough exam. They also explain everything very clearly, which helps patients make good decisions about their eye care. I would highly recommend the Vision Center in Horseheads for your eye health.

Jun 26, 2020

Very good place thank you Dr. O’Connor.

Jun 19, 2020

Everyone was very nice and Dr O’Connor was very thorough and help me understand all the things you were doing.

Jun 19, 2020

Your office personnel are always friendly and Dr Plow is very professional.

Jun 18, 2020

As usual your service was excellent

Jun 13, 2020

Beautiful facility, pleasant and knowledgeable staff. I have gone to Dr Plow for several years now and he does an excellent job!!!!

Jun 13, 2020

I have 100% confidence in The Vision Center! They always make me feel comfortable and cared for. In these trying times of COVID, The Vision Center has stepped up and continues to make their patients fell comfortable while simultaneously taking precautions against the virus. Thank you for always giving 110% to your patients! It does not go unnoticed!

Jun 11, 2020

I was given 8:20 am to see the dr.

Jun 7, 2020

The staff was very friendly and patient attending to my needs and questions. The business was very clean and professional. Parking was great and location was easy to find. The staff took the time to thoroughly explain my benefits under my insurance plan. Excellent experience overall

May 29, 2020

The customer service was excellent and they explained all I would need

May 26, 2020

Great staff. Very helpful. Thank you

May 22, 2020

I called with an eye problem and was treated very professionally when seen by Dr. Fish. She me me feel very at ease when seen and explained my condition to me in very understanding terms. I fell that you have great staff working for you at this location. thanks, and please pass this on to the office staff and Dr.Fish

May 11, 2020

Great knowledgeable staff, polite, and friendly.... been doing business with them since 2007.

Apr 22, 2020

The staff are always so helpful and courteous. The selection of glasses is great too. Always so much fun trying on new glasses and picking them out.

Mar 11, 2020

I moved to Binghamton NY a few years ago but did not want to switch eye doctors because I really love The Vision Center. They keep up to date with new technology that other offices do not offer. The eye scanner that shows warning signs for future problems is definitely worth it. My doctor took the time to explain the pictures to me and help me find the right contacts for my eyes. Well worth the hour drive!

Mar 1, 2020

I love the quality service I receive here. I always feel at home here. The staff is top notch. Wouldn't go any where else.

Feb 26, 2020

Staff and Doc Plow: First class and professional coupled with a sense of humor.

Feb 13, 2020

It was a good experience up until finding frames and the need for strange premium lenses. I had insurance, but I paid more out of pocket than I did when I got my previous prescription at Sam's Club without insurance of any kind. So I was not prepared for the additional expenses so I will likely not order my glasses from here at all in the future.

Feb 9, 2020

Recently my husband and I went into see Dr. fish and Dr. plow respectively. We were very impressed with the personalized care, friendliness, service, and quality. The whole process, from our exam through selecting eyewear, was smooth and easy with no long waits. We highly recommend a vision center.

Feb 7, 2020

Very fast and efficient. Staff was friendly and knowledgeable and was able to answer every question

Feb 2, 2020

I was seen quickly, staff and Dr. Plow were friendly and the overall environment was lovely.

Jan 26, 2020

We were very pleased with our experience. Everyone is very professional. Would definitely recommend.

Jan 22, 2020

Friendly, clean and best of all a thorough exam with up to date technology.

Jan 22, 2020

The doctors and staff are top-notch! Doctor thoroughly explains all your test results. Also, Thank you to all the staff that helped me find the best frames!

Jan 16, 2020

I always get great service at vision center

Jan 16, 2020

Very helpful and professional.

Jan 12, 2020

Great place to go, Great people!

Jan 9, 2020

the staff was very nice. it was a very good experience.

Jan 5, 2020

Great service, friendly staff, wonderful experience!

Jan 2, 2020

Dr. Plow is great along with the whole staff!!!! We are so happy with the Vision Center!! Happy New Year to all of you!!! Gary and Mary Lewis

Jan 1, 2020

Dr Fish was wobderful. Explained what she was Doing . She let you see the lenses more tham Once. And wasnt in a hurry to get you out.

Dec 19, 2019

Dr Plow is excellent. He listened to my concerns, answered all questions, and took the time to help find measures for me to reduce my co-pay. He also provided samples, which I greatly appreciated. The lady who answered the initial call knew exactly what my concern was and made an appointment so I could be seen the same day.

Dec 19, 2019

Rarely much of a wait - Dr. Plow does a great job with his scheduling, along with his staff. Very knowledgeable, modern equipment, and explains everything in a patient terms.

Dec 9, 2019

Helpful, professional staff.

Nov 23, 2019

Wonderful staff—-so calm and comforting!!

Nov 22, 2019

I have always had trouble with glasses. It always seemed that the prescription wasnt quite right and I would suffer with a headache for a week till my eyes got used to it. I started going to Dr. Plow 6 years ago and since then, I have not had any issues with headaches or having to get used to my new perscription, it is always spot on!

Nov 18, 2019

We were greeted with friendliness! After checking in & some new patient paperwork, we were on our way. The service we received was outstanding. The staff & Dr. Plow were very thorough. After getting our prescriptions, my husband & I had to pick out glasses. I had a pile of 6. The staff were super helpful in helping me narrow down what looked the best on me. The ladies were so patient & so helpful! Thank you!

Nov 16, 2019

Great service, and very friendly

Nov 13, 2019

I WAS SO MAD. I HAD AN APPOINTMENT AT 11:00 AM,, i ARRIVED AT 10:50 AM. AFTER ALMOST 20 MINUTES I WAS BROUGHT BACK INTO THE ROOM WHERE I HAD THE PUFF OF AIR TEST, THEN HAD TO GO BACK INTO THE WAITING ROOM, AFTER ANOTHER 10-15 MINUTES, THE NURSE TOOK ME BACK AND AFTER ANOTHER 10-15 MINUTES THE DOCTOR FINALLY CAME IN,, AFTER THE EXAM WHICH TOOK ABOUT 15 MINUTES, HE DILATED MY EYES AND I AGAIN HAD TO GO INTO THE WAITING ROOM.. IT TOOK ALMOST 40 MINUTES FOR MY PUPILS TO DILATE, AND WAS AGAIN TAKEN INTO THE EXAM ROOM. THEN IT WAS ALMOST ANOTHER 30 MINUTES FOR THE DOCTOR TO RETURN. HE LOOKED INTO MY EYES AGAIN AND SAID HOW I PROBABLY HAVE HIGH BLOOD PRESSURE, WHICH i DO NOT HAVE. THEN I WAS TAKEN TO THE WAITING ROOM TO HAVE MY NEW PRESCRIPTION WRITTEN UP, THE NURSE WAS PUTTING INFORMATION INTO THE COMPUTER, AND THEN SHE SAYS " THE DOCTOR FORGOT TO PUT THE EXAM NOTES INTO THE FILE. .MY HUSBAND HAD A DOCTORS APPOINTMENT AT 1:30 PM, WHICH WE HAD TO CANCEL SINCE WE WERE BOTH TOGETHER AT VISION CENTER. i TOLD THE NURSE THAT I NEEDED TO GO RIGHT THEN SINCE WE HAD OTHER APPOINTMENTS AND WAS RUNNING BEHIND. I THEN LEFT AND MY HUSBAND TOLD ME IN THE CAR HE HAD TO CANCEL BOTH OUR OTHER APPOINTMENTS SINCE WE WE WERE AT VISION CENTER FOR ALMOST 2 HOURS. I AM VERY DISAPPOINTED WITH THE SERVICE, THE DOCTORS ERROR FOR FORGETTING TO PUT THE NOTES IN THE FILE,,, I AM HIGHLY DISAPPOINTED THAT I HAD TO BE THERE FOR ALMOST 2 HOURS AND HAD TO CANCEL OTHER DOCTOR APPOINTMENTS I HAD SCHEDULED FOR THE SAME DAY SINCE I DIDNT REALIZE THAT THE VISION CENTER IN BIG FLATS, NY WAS SO SLOW AND DID NOT LET PAITENTS THAT THE DOCTOR WAS RUNNING BEHIND. IF THEY HAD DONE THAT, I WOULD OF RESCHEDULED THE EYE EXAM, THE OTHER DOCTOR APPOINTMENTS WERE VERY IMPORTANT FOR MY HUSBANDS MEDICAL ISSUES. I WILL NEVER GO TO VISION CENTER AGAIN, THE DOCTOR AND OFFICE PERSONAL WERE VERY RUDE AND NOT AT ALL INFORMING THE PAITENTS THERE OF ANY DELAYS.

Nov 7, 2019

The Vision Center is a friendly and professional place. From the initial greeting to the “Goodbye” the staff did everything they could to make me feel comfortable. Even better, the product I needed arrived in three days instead of the 2 weeks originally quoted. I would recommend the Vision Center to all my friends and family without reservations.

Oct 29, 2019

Love coming here! Staff is so friendly! Place is so clean!!

Oct 25, 2019

Everyone there was so helpful and friendly. Super customer service.

Oct 19, 2019

Everyone in my Family uses the Vision Center and we are all very pleased with our experiences!! The entire team is amazing to work with, from Check in to Check out! They take care of all the insurance and it is hassle free and up front!

Oct 15, 2019

Phenomenal staff that care. I recommend The Vision Center and Dr John Plow over any other vision center.

Oct 9, 2019

Wonderful experience! Helpful friendly staff. The Dr is so friendly & for once our exams weren't 10 minutes & done! ( rushed & my exam so contacts were blurry & dry for a year! We were rushed like cattle in & out! ) Dr Plow took that extra time w/ us, so we could see clearly! Thats so important. My vision is finally clear! Selection of glasses are fantastic, prices are very reasonable too! Make an appointment!

Oct 5, 2019

The staff is always so friendly and helpful.

Oct 3, 2019

This was my second visit for an eye exam, the staff are always friendly and accommodating. I love getting text reminders each year when I’m due for an exam. I’m looking forward to my new glasses and can’t wait to pick them up!

Sep 29, 2019

Our whole family (except the youngest) has switched to the Vision Center and we love Dr. Plow and the staff! They’re very thorough and great with the kids!

Sep 28, 2019

I have been seeing Dr. Plow for my eye exams for many years now and have always received excellent service. The staff there is wonderful, very friendly and helpful.

Sep 26, 2019

Very impressed with the knowledge and detail used when being examined. The process was easy and thoroughly explained.

Sep 25, 2019

I had the most best experience here. The staff and Dr. are VERY friendly & truly care for the patients.

Sep 22, 2019

It’s a good place full of good people who provide a quality service. It’s a nice facility in a nice location with a good medium sized selection of glasses and sunglasses. It’s just perfect.

Sep 7, 2019

Very professional, and friendly staff.

Aug 31, 2019

Dr. Plow and his staff take the time to talk about any concerns and answer questions. They are great with kids too! The office is respectful of my time as they schedule appointments that start on time and don't leave you sitting and waiting for your appointment to begin. Speaking of the waiting room - there is a Keurig coffee machine and real cream....

Aug 31, 2019

I love the fact that I was able to download and fill out paperwork from your website before my appointment. The day of the appointment I was in quickly and examined. Thank you for the ease.

Aug 16, 2019

My appointment was very well handled by staff.

Aug 15, 2019

I have been coming to this office for eye exam and glasses for several years. Everyone at this office goes above and beyond there job. Always smiling helpful faces !! Thank you as that is difficult to find these days.

Aug 14, 2019

My appointment started on time and several Vision Center employees helped me pick out and decide on frames. Fun, friendly staff.

Aug 11, 2019

I have never been more please with an eye doctor as I am with Dr. Plow and his team of professionals. They take time; they are thorough; they answer my questions and my prescriptions have been most accurate. Highly recommend.

Aug 7, 2019

Everyone is so friendly and helpful! Thank You

Aug 2, 2019

I always enjoy the friendly professional staff. Waits are never lengthy. Dr Plow is excellent.

Jul 27, 2019

DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHAT THEY DO. THEY ARE OUTSTANDING.

Jul 24, 2019

Dr. Plow was courteous and to the point. Described actual photos and functions within my eyes. I left with a better understanding of my eyes and what is happening for my age and optics, along with future prognosis.

Jun 29, 2019

Everyone is always great at The Vision Center

Jun 12, 2019

I always feel as though my needs are well taken care of by Dr. Plow and his staff. They are friendly, professional, and courteous. I never have to wait a long time for my appointment. Any questions I have are well answered. I have been very satisfied with the treatment I have received at this facility.

Jun 6, 2019

Dr o Conner was nice until I started askin questions n he ignored me n went to what he wanted to kno so he needs to work on listening to the client n make them a priority when in his office..but everyone else was great...

Jun 3, 2019

I am always well taken care of at The Vision Center. Staff and Doctors take the time to understand what I need (or don't) and to make sure I understand it, too.

May 25, 2019

Everyone was very friendly and helpful.

May 16, 2019

Always outstanding. I could go to a place that is closer to my home but I choose to come to The Vision Center because the entire staff is awesome. I recommend The Vision Center to everyone.

May 14, 2019

I am greeted with a smile when I walk in and told thank you have a nice day when I leave.

May 9, 2019

Great and friendly people,very helpful staff.

May 8, 2019

I have been seeing Dr. Plow for a few years now and he is very thorough and easy to speak with. He always answers any concerns or questions I have so I am pleased each time I leave there. The staff is very accommodating in addressing any follow-up questions you may have. I appreciate the excellent service Dr. Plow and the staff provides to us.

Apr 10, 2019

Dr Plow and his staff are awesome. We always receive excellent service! We also love the selection of glasses to choose from. Everyone is always so helpful and friendly!

Apr 8, 2019

Thank you for working me into your schedule.

Apr 7, 2019

I knew I was having a problem with my eye I called the office spoke with the receptionist who got me in right away on the same day. She was very pleasant.

Apr 4, 2019

They were very kind, considerate and thorough. I felt they took their time to make sure my exam was completed correctly.

Apr 4, 2019

De. Plow and his staff provide thorough, excellent care to their customers.

Apr 3, 2019

Excellent, friendly service. Dr. O'Connor was thorough and professional. Everyone here is so nice and easy to talk with. They all seem eager to provide a good experience, and I appreciated that.

Mar 31, 2019

I was dreading the appt. but only because choosing new frames use to be fun but in the last few years became a dreaded chore.This time how ever, Christine introduced herself and helped me to find the perfect frame! She picked them out for me and I love them!!

Mar 25, 2019

Excellent service. I was in on time and out in less than 30 minutes.

Mar 25, 2019

My son had his first eye exam with Dr. Plow. I was amazed with the patience he had for a 5 year old. He did wonderful with my son . He made my sons first eye doctor experience an amazing one. I was very pleased so pleased I made my daughter an appointment with him!

Mar 23, 2019

Staff and Doctors are always professional and helpful.

Mar 13, 2019

A great place to do business. Excellent customer service and fair prices

Mar 10, 2019

The office is lovely and the staff were professional and courteous. I had a great experience at The Vision Center!

Mar 6, 2019

The staff were nice and pleasant. The doctor was very thorough and informative. Will definitely recommend!

Mar 3, 2019

We always enjoy coming in and the staff is extremely pleasant and make us feel very welcome!

Feb 28, 2019

very friendly and helpful staff, Dr Plow is very pleasant and knowledgable. the office is bright and cheery. always clean.

Feb 27, 2019

Friendly and efficient staff, all around!

Feb 16, 2019

I absolutely love the staff here. They make me feel very welcomed and taken care of. Doctor O'Connor is so nice really knows his stuff. I'll always come here for my eye care

Feb 10, 2019

Great guy-likes cars so we have a common area to talk over. Personable and friendly too!

Feb 7, 2019

I went in because I had an abrasion on my left eye and I had seen the doctor within 20 minutes of being there, he treated me well, was very concerned with my eye issue and had me diagnosed/taken care of within 15 minutes of being in the examination room.

Feb 2, 2019

A few months ago, I stopped in at the Vision Center to see if they could adjust a pair of glasses I had purchased out of state. They were so friendly and fixed my problem in a few minutes that I decided to return as a patient. Same friendly staff, lovely office, excellent doctor - can't say enough good things about them. Highly recommend!

Feb 2, 2019

EXCELLENT SERVICE; Staff is friendly and informative. Much better experience than "those other guys"

Jan 23, 2019

My visit was very good the doctor and staff were excellent and so very accommodating

Jan 18, 2019

Dr. Plow is exactly the man I want checking my eye sight.

Jan 17, 2019

Got right in, taken care of professionally.always provides answers to questions...........would go nowhere else

Jan 14, 2019

Everyone was super great!!! I really felt like I had a thorough eye exam!!! All of the staff was very friendly and explained everything.

Dec 30, 2018

Staff is courteous and friendly.

Dec 23, 2018

Had a great visit like always! Than you!

Dec 12, 2018

Wonderful eye care. Every part of the process was organized and clear... From check in to the exam to the choice of glasses. Very transparent and easy. One our and I was done and had my glasses ordered. So great.

Dec 6, 2018

Awesome Awesome Awesome

Nov 26, 2018

I am a long term customer of Dr Plow and his team. This time was one of the best costumer service experiences I have had at the office. Tammy, Christine and Steve were wonderful to work with as I ordered glasses and contacts. They have great energy and senses of humor.

Nov 22, 2018

Dr. Plow and the his team at The Vision Center are great. My visit there was just top rate! 😉

Nov 22, 2018

The staff at The Vision center always go above and beyond and do it with a friendly smile! Thank you

Nov 21, 2018

Great service and polite people

Nov 11, 2018

Very pleasant atmosphere and friendly staff

Oct 26, 2018

Great service. Friendly and professional.

Oct 21, 2018

First time there. Had a great experience.

Oct 19, 2018

All my husband and I wanted was the "Annual Eye Exam-covered in full" listed in our MPV Coverage Information. We were unexpectedly charged for "1 Complex Contact Lens Re-Eval" @$60 each. No one told us before or during the exam that there was an extra charge or that the procedure was being done. People need to know what procedure and how much it costs BEFORE they are billed.

Oct 9, 2018

Dr. Plow and his staff are friendly and knowledgeable. I always feel welcome and taken care of whenever I leave. My most recent visit was not only exactly what I wanted and needed, but I left smiling and laughing after having a fun conversation with Christine who helped me purchase my contacts. Dr. Plow made pleasant conversation with me during my exam and answered all of my questions about eye health, both mine and in general. The Vision Center is by far the best place to go!

Sep 30, 2018

I have the utmost confidence in Dr. Plow's care! He is knowledgeable as well as personable; it is rare to find these qualities in the same person. In addition to Dr. Plow's excellent care, the nurse and check-in staff are always friendly and helpful.

Sep 23, 2018

Dr. Plow and the staff were so helpful and compassionate during my recent visit for a problem with my eye. He is very knowledgeable and thorough, and the girls were so sweet and kind. HIGHLY recommend this office A++++++++++++

Sep 22, 2018

Professional, experienced staff; my glasses were ready in a week and they are great.

Sep 14, 2018

Dr. O’Connor is always professional, efficient and friendly. I have, and will continue, to refer patients to him. Always a good experience.

Aug 27, 2018

Wonderful staff and excellent selection of glasses.

Aug 18, 2018

Five stars for great care and clear explanation

Aug 18, 2018

Dr. Plow is excellent...he answers all your questions and keeps you informed through out your exam. The staff is very helpfull with your frame selection, offering honest opinions about style and color.

Aug 18, 2018

I had excellent, professional care for an eye ulcer. Thank you!

Aug 12, 2018

Your staff are all total professionals

Aug 11, 2018

Love Dr. Plow! I've seen him for years and have always had good experiences.

Aug 6, 2018

Friendly & Courteous staff while still being professional. Dr. Plow is the best. A great place for eye care. I would have no hesitation in recommending The Vision Center to others. Thank you.

Aug 5, 2018

The boys and I recently had eye appointments with you. The staff are very courteous and accommodating! I highly recommend your office to friends and co-workers. Thank you!

Aug 5, 2018

I highly recommend Dr. Plow and the Vision Center! Fantastic staff, comfortable office and quality service.

Aug 2, 2018

I would highly recommend The Vision Center to anyone looking for eye care.

Jul 22, 2018

Friendly and professional. Overall good experience

Jul 20, 2018

Very professional and got me in and out in a very timely manner. Dr. Plow is very good and thourough. It didn't take me too long to pick out a pair of glasses due to the choices offered. I am very satisfied with my visit.

Jul 6, 2018

I’ve gone to The Vision Center for years and I am always treated very well by all the staff. Dr. Plow explains what he is doing and is there if you have any questions. I won’t go anywhere else for my eye care.

Jun 30, 2018

5 star rating. Everybody was very polite .I will be back for my yearly check up.

Jun 18, 2018

My husband and I have been patients at the Vision Center (located behind the Toys R Us store) for several years and have been pleased with the courteous and professional service we receive from all of the staff. The doctors are great and the selection of eye wear at competitive prices is wonderful. They are up to date on the latest in eye health and eye care and we plan to continue using them in the future.

Jun 11, 2018

Dr. Plow and his staff are wonderful. They are friendly and knowledgeable and are always able to answer my questions. The office is beautiful. Great selection of glasses to choose from. I would recommend them to anyone.

May 29, 2018

I am new patient to you. Was treated quite decently as would be expected. Like the offer of coffee, especially flavored creamer,now I'm going to expect that grab it soon as l get there! Shame on me! All personell seemed to be having a good day and were forewarned of my cantankerous nature if not handled just so. I was informed that one doctor did the arranging of the whole outfit. He done good.

May 25, 2018

The Vision Center has always taken great care of my wife and I. The staff are very friendly and willing to help in anyway they can. They always address my questions and concerns at the time of need, and not once have I had an issue where services or help could not be provided. I feel my vision is well taken care of when I go to the Vision Center. Any time I need to have my frames adjusted, new nose pieces installed, or just want to look around for a potential upgrade... I've never had a problem.

May 21, 2018

Great experience all the way around !

May 16, 2018

This is the second time we saw Dr. Oconnor and he is really good with kids. My daughter is 8 and is terrified of the eye doctor and he is really patient and thorough.

May 14, 2018

Great customer experience!!!

May 10, 2018

I WAS VERY PLEASE WITH THE SERVICE I RECIEVED AND WAS AN POSTIVE EXPERIENCE. I WAS REFERRED BR A FRIEND AND IT WAS A GOOD CHOICE . THANKS TO MUCH FOR YOUR PROMPT SERVICE.

May 4, 2018

Dr. Plow and his staff including Roxanne, are very professional and through.

Apr 29, 2018

Dr. Plow gives a great eye exam.

Apr 23, 2018

Dr. O'Connor, Ashley, and Christine were all great. The check in area, exam room, and product areas are all modern, well lit, clean and comfortable. I will be happy to recommend the Vision Center.

Apr 20, 2018

Courteous, and efficiently organized.

Apr 19, 2018

Very nice and courteous staff who make you feel comfortable through out your vist

Apr 14, 2018

Disappointed!! Had my appointment with Dr. Plow. He is absolutely wonderful. Had a great experience choosing frames and ordering new glasses with Kristi. It has almost been 30 days and I have not received my new glasses. They did come in once and I was told that they would have to be sent back because of blemishes, which I understand. But when I asked the gentleman when they would be ready he said "They will be ready when their ready". Found the attitude very disturbing and in helpful. I will defiantly consider going somewhere else when my next eye exam is do. And I say this because this is the second bad experience I have had at your establishment. The first bad experience was with the same gentleman. Ultimately I am very disappointed with my experience and i do NOT HAVE NEW GLASSES!! Which have already been paid for...

Apr 6, 2018

Great friendly service with timely appointments

Mar 29, 2018

Thank you Dr Plow and to your entire staff! I'm 55 years old and this was only my second exam ever. You and your staff are friendly, prompt and very knowledgeable! I won't trust my eyes to anyone else! Thank you again!!

Mar 28, 2018

From the moment I walked in the door, I was greeted very cheerfully. Everything involved with my visit was very thoroughly explained to me, and all of the personnel were very knowledgeable and pleasant to be around. This was my first visit to this center, but it definitely won't be my last. I was extremely impressed by their state-of-the-art equipment and would wholeheartedly recommend them to anyone who needs vision care.

Mar 22, 2018

The Only Eye Care Facility you will need. Excellent all around. Dr. Plow is excellent.

Mar 22, 2018

My daughter was having an issue with her eye that felt like something stabbing her eye all day. Her pediatrician said it was allergies that morning by the afternoon it was worse so I took her to Dr Plow. There was something under her upper eyelid scratching her eye which he removed and she had immediate relief so glad we went to him.

Mar 22, 2018

I was in and out quickly which I appreciated since I had another appointment following this one. Everyone was pleasant and helpful.

Mar 15, 2018

It was great coming back to your office again. Got my glasses in 6 days and I can see better again. Thank you!

Mar 11, 2018

Staff was prompt, professional and pleasant.

Mar 10, 2018

Great service. I love the discounts they offer when my insurance doesn’t pay.

Mar 3, 2018

These guys are great! Place was beautiful when I went in, they made me feel comfortable and Dr. O'Connor took his time and I never felt rushed. He actually made me feel like he cared about my vision. Though getting air blown on my eyeballs still sucked, I'd recommend them to anyone who asks! Oh, and Google! Update your maps, they've moved around the corner.

Mar 2, 2018

Everything goes well without scheduling delays in the examination process. Each member of the examination team explains what is being performed and the results of each examination.

Mar 1, 2018

Thank you Dr. Plow for taking the time to see me on short notice. I received excellent care from you and your staff.

Feb 26, 2018

Very friendly, informative and willing to discuss and use all insurance options

Feb 12, 2018

The staff was so very welcoming and nice. I’ve never been somewhere where we were treated so well. Thank you so much for helping my son with his first eye appointment and pair of glasses. We will forever be grateful.

Feb 8, 2018

The Vision Center is an eye care center with a caring staff, competent docs, and great advisors on eye wear style, appropriate lenses, and pricing options. An emergency often tests the quality of a business. Recently, I had something in my eye. It felt like it was tearing through the eye! I went to the VC and was immediately given care--in spite of a busy schedule already in existence. The staff was responsive and caring. There was a detailed check to guarantee there would be no glitches with my major medical insurance coverage. From my own experiences, I'd highly recommend the VC for family eye care.

Jan 29, 2018

I am glad to be back to Vision Center. I had went to another location because of my insurance coverage and the prescription I received from the other location, which I will not name, was a total waste of money that I didn't have. Dr. Plow definitely made my prescription much clearer and sharper. The staff is very friendly and helpful.

Jan 20, 2018

Happy and satisfied with my first visit to the Vision Center. I went specifically for contact lens renewal. Dr. Fish explained everything clearly and I left very satisfied.

Jan 17, 2018

Dr. Plow was very thorough. Joyce did a great job setting me up with glasses.

Jan 11, 2018

The Vision Center staff are very professional and they addressed my needs for eye care with a personal touch. I would recommend The Vision Center to my family and friends.

Dec 29, 2017

Most pleasant and personal experience, thank you.

Dec 23, 2017

Great place! Kind, respectful staff, thorough exam, and clean nice office!

Dec 21, 2017

Great place to go for my eye care!

Dec 16, 2017

Excellent in service and access.

Dec 9, 2017

Dr. Plow was very thorough in completing my exam & his staff was very friendly.

Dec 7, 2017

Great place, exam thorough and personnel friendly and knowledgeable.

Nov 17, 2017

I feel as though I’ve given The Vision Center the benefit of the doubt for the past two years that they have had my business. After today, however, I am officially done. I feel that there is zero understanding or voluntary/helpful explanation for how expensive an annual exam is and not one doctor or member of the staff has EVER been overly friendly or helpful to my husband or me. The staff and doctors are nice enough but they are certainly not overly friendly and I was made to feel poor and untrustworthy by a certain employee today when I went to pick up my glasses. I thought picking up my glasses would be a quick “in and out” experience but the process was not explained well to me at my initial visit and I was left feeling very embarrassed and unprepared today.

Nov 13, 2017

Excellent care and service.

Nov 3, 2017

Excellent. Everyone was very cordial.

Oct 28, 2017

Facility is beautiful. Dr. Fish was extremely polite, patient and professional.

Oct 6, 2017

I was very pleased with everyone that helped us on Friday. Looking forward to getting work safety glasses taken care of also.

Oct 2, 2017

I really enjoyed my experience here add always. The staff is very friendly and service is awesome!

Aug 26, 2017

Stopped in on a whim just to look at frames since my mom was in town and could be a second opinion for me but they were able to fit me in for an exam in that time too! Dr. Plow was very personable and him and all of the staff made me feel like I'd known them forever! My family will definitely be coming here from now on!

Aug 19, 2017

Excellent service. Very competent.

Aug 18, 2017

I see Dr. O'Connor and have always had confidence that I am receiving the best exam/advice I could. Appointments are usually running as scheduled with little wait time.

Jul 31, 2017

This practice carries Oakley I have looked in the area for this brand and found it here. One staff member is an Oakley expert and knows the brand and our options. I think this made a typical visit into a great visit.

Jul 30, 2017

The staff is amazing there! So friendly & helpful

Jul 24, 2017

Best optical provider in our area. The support staff is dedicated to outstanding customer service and making each patient's visit pleasant. Very busy office but orderly and friendly. Doctors are top shelf. I really like this place!

Jul 23, 2017

Wonderful staff! My husband and I appreciate all the help with our questions! Dr. O'Connor was wonderful and very patient! We will definitely stay with The Vision Center!

Jul 11, 2017

I am always treated very kindly at the Vision Center, It is the only place I would go for eye care

Jun 22, 2017

Great atmosphere and people !

Jun 20, 2017

Feel I received excellent care.

Jun 17, 2017

Very personable, I shall be very pleased if the glasses hold up to my rigorous routines, I will give a better review after my glasses arive and see how they fit

Jun 16, 2017

Thank you for taking time to check my eyes, of which are very important to me. Everyone in your office was very pleasant and helpful and knew all the answers to my questions. I enjoyed my visit and would recommend others to consider going to your establishment.

Jun 16, 2017

I have been to many eye doctors throughout my life. I have been with The Vision Center for almost 3 years now. I would NEVER go anywhere else now! The Vision Center staff is friendly, helpful, knowledgeable and all around amazing! I had gone to a previous eye doctor that claimed I would need $600 eye drops as I was pre-glaucomic. Dr. Plow explained that it is actually due to my high eye pressure; no need for concern or pricey eye drops. He also recommended a contact for astigmatism in my right eye. I have never seen better than I am seeing now! I would recommend this place to everyone with eye care needs!!!

Jun 8, 2017

Everyone on staff was very helpful and friendly.

Jun 7, 2017

Dr. O'Connor was great. He takes the time in explaining what he is doing, what he sees during the eye exam in terms one can understand. I would like to say thank you to all the staff that helped me during my first visit for helping me through everything, even picking out my first pair of frames.

May 26, 2017

The doctor who performed the exam for my Eye Infection was thorough , courteous, and a great professional. I look forward to bringing my whole family to your facility for all our Vision needs. Thank you!

May 24, 2017

Beautiful facility, friendly staff, knowledgeable doctors.

Apr 29, 2017

Everyone was very helpful and I was able to get everything I needed.

Apr 27, 2017

not enthused with the online aspect of this business prefer to go in store

Apr 24, 2017

Came in with a eye problem, no soulutions, no answers, I couldn't read the eye exam..... the doctors conclusion was to just wait and see if it becomes okay..... I can't not drive, or work and am using a magnifying glass to type this. Very disappointed with diagnoses and solutions. I have an appointment schdualed but I can't say as I will be back. There's several other eye places and I suggest looking into them.

Apr 23, 2017

Everyone was friendly and extremely professional. Wife was happy with all the women's style of eye wear. I on the other hand was not . I wish they had better selection. Overall I would recommend

Apr 23, 2017

Wonderful experience, would recommend a visit.

Apr 20, 2017

I switched over to the Vision Center two years ago. I have been very happy with the service provided from everyone. Dr. Plow and the vision team are a pleasure to work with.

Apr 20, 2017

Always a great experience!

Apr 19, 2017

No wait time - Great service - competent staff - all the latest technologies - excellent, stylish selections of eyewear - felt like I was in good hands!

Apr 19, 2017

Very friendly. Dr OConnor was fabulous and efficient. Didn't wait at all for new glasses + prescription sunglasses. Staff were great.. A+ service

Apr 17, 2017

Wonderful Experience - Staff were exceptional, Dr. Plow was wonderful to work with. I have had negative experiences with other vision centers in the past, Dr. Plow was kind, understanding and very patient.

Apr 17, 2017

I love this store! Every one is so courteous and prompt. I always feel at ease when I come in.

Apr 13, 2017

Dr. Plow and his team are great. Very friendly, knowledgeable and never keep me waiting long. I drive out of my way to go to this office and definitely recommend it.

Apr 13, 2017

I have been coming here for years now and I have had an awesome experience every single time! I love this place

Apr 10, 2017

Need larger selection of frames for big guys like myself. Unfortunately could not find anything that suited me..... Other than that everything was excellent.

Apr 8, 2017

Great service. Great selection.

Apr 5, 2017

The staff at the vision was very courteous, expedited your care and was knowledgable about the services they provide. The doctor I saw (Dr. O'Connor) was very nice, exuded confidence and had a great 'bedside' manner.

Apr 4, 2017

everyone is nice friendly and quick about appointments

Mar 29, 2017

We have always had a great experience at the Vision Center. Everyone there is always so helpful and caring. From the doctor to the techs and the ones who make the glasses.

Mar 27, 2017

Quick appt. got something in my eye. They got me right in. Thank you.

Mar 27, 2017

Very well done. Solid staff and exam.

Mar 25, 2017

Got in and out super fast !

Mar 22, 2017

My experience was smooth, seamless and encouraging. Dr. O'Connor was especially professional and kind. Professional atmosphere from the moment I walked in right through the completion of my visit .

Mar 20, 2017

Thank you to the staff here that makes coming to the eye doctor very relaxing and comfortable

Mar 16, 2017

In hind-sight it was a very confusing visit. My eye exam detected a large cataract in my left eye and a smaller cataract in right eye. I ended up ordering a pair of safety glasses anyhow that I now know will not work for me because I had cataract surgery and my eye sight has completely changed. I think the person who waited on me should of know that ahead of time and not wasted my time and money or his time. I was never contacted again about my safety glasses arriving so maybe (and hopefully) they were never ordered.

Mar 10, 2017

Dr. PLOW WAS VERY THOROUGH & Answered all my questions. Staff were very helpful and friendly. Many thanks for great caring service.

Mar 9, 2017

I was very impressed with the attention I received as a first time patient at The Vision Center. I was given very detailed information about my eye condition and how to treat it and within a couple of days I felt so much better! I am grateful for the assistance they provided.

Mar 6, 2017

Very friendly staff, extremely helpful and pleasant.

Mar 3, 2017

Dr O'Connor was very pleasant and answered all of my questions. He was interested about my concerns and was very thorough in his explanations.

Mar 2, 2017

I had a pleasant experience at The Vision Cener. The staff were very professional and polite. The waiting area was nice too. I would highly recommend!

Feb 28, 2017

I left a review below, that soma's it up. I believe Dr. plow checked my eyes a lone time ago at Wal-Mart.

Feb 26, 2017

excellent job very advanced equipment highly educated doctor useful information

Feb 13, 2017

I've been to other eye doctors where it feels like they're trying to sell you on services, procedures, and things you don't really need. I really didn't get any of that from Dr. Plow and the Vision Center team. If anything, Dr. Plow went out of his way to avoid "selling" me anything and provided professional insight and advice, always allowing me to make the final decision regarding my eye care. This is the way a patient should feel when they visit a doctor, and I look forward to many more years of being their patient.

Jan 30, 2017

What a refreshing experience. My previous eye exam and purchasing of eye glasses were from "a big box" chain, and would recommend all my friends ands family to visit the Vision Center.

Jan 26, 2017

I'm very nervous at the optometrist but everyone here made me comfortable.

Jan 23, 2017

Staff was very helpful, professional and customer focused. Thank you for your courtesy and care.

Jan 20, 2017

Loved it here! Everyone is nice and very helpful!

Jan 16, 2017

The Vision Center met my vision needs with compassion and excellence.

Jan 15, 2017

Everyone was very professional during my visit giving me an excellent examination and eyeglass fitting. As always, I am very pleased with the care I received.

Jan 14, 2017

Great service, friendly staff! They have a very extensive selection of frames. It most importantly I trust my eyes to them!

Jan 12, 2017

Very organized, pleasant staff, and professional surroundings.

Jan 12, 2017

Scheduling the appointment was super easy and having the text message reminders were very convenient also. The staff is very friendly, welcoming and helpful. Great experience overall!!

Dec 26, 2016

I had a very good experience. the staff was wonderful and very friendly. my appointment was quick but thorough answering all my questions and making me feel very comfortable and confident in getting my first pair of glasses. I would like to say thank you to all of the staff.

Dec 24, 2016

Quality care and service in a timely manner! Excellent selection of frame choices with expert advice! I cannot wait until my new glasses arrive! Thank you

Dec 21, 2016

Very professional group of people. I found myself asking a lot of questions. Not once did anyone get impatient or make me feel stupid for asking. I have already recommended Vision Ctr, to family members and will continue to do so. Thank you Vision Ctr.

Dec 21, 2016

All the staff members are friendly and knowledgeable. Visits are quick, but thorough, due to each staff member having a specialty. I highly recommend The Vision Center.

Dec 16, 2016

When I called to schedule an appointment for my daughter, I gave the receptionist our insurance information, and she said she would check to make sure the visit would be covered, and would call me if it would not be covered. She did not do this. My husband and daughter arrived for the appointment, and THEN the receptionist tried to verify insurance coverage; however, the insurance company website was down. They proceeded with the exam, and my husband paid for it. When we returned a few days later to pick out frames, we were told that your office does not accept our insurance. I am very unhappy, as the receptionist told me when scheduling the appointment that she would check that BEFORE the date of the appointment, and call me if it would not be covered.

Dec 8, 2016

Dr Plow was very helpful in answering all my questions. The staff was great when ordering my glasses, and figuring out the insurance.

Dec 2, 2016

i rate this facility at a 5 star.

Nov 21, 2016

As a new patient, I was treated very well. Dr. Plow was engaging and thorough in his assessment of my needs. My new contact lens prescription addressed my vision problem very well. Overall, I'm very pleased with my experience at the Vision Center.

Nov 14, 2016

Nice office other than the billing part seems like all areas are covered. Doctor knows what he is doing and answers all questions with firm knowledge.

Nov 13, 2016

Clean office, nice, professional staff.

Nov 10, 2016

My appointment started on time and was conducted very professionally and efficiently.

Nov 10, 2016

Sales Associate who helped with frames selection was great. She took the time to help me look for frames that looked good on me. She gave me feedback on frames I selected and helped me narrow down the options. The personal attention and care is appreciated. it was nice to have someone who seemed to care about me and the decision that I have to wear and live with beyond the sale, rather than just trying to get me to buy something and push me out the door. I don't know her name but the young lady with long straight blonde hair was the most personable and helpful sales associate that I've encountered at the Vision center.

Nov 7, 2016

Excellent experience! Nothing but good things to say!

Nov 6, 2016

Amazing! Dr Plow is the best!!

Nov 2, 2016

Wonderful staff. Always helpful. Appointments never take very long, yet they are willing to answer any questions and provide information when asked. Thank you!

Oct 27, 2016

I arrived without an appointment set, was greeted swiftly and kindly and they quickly got me into an exam room and I was done in 10 minutes. It took me longer to pick out my new glasses than the exam itself. A+ for the staff all around.

Oct 26, 2016

The building was well lit and extremely clean. The staff were very helpful and friendly. My dr. Was great. A pleasure to have my eyes examined there.

Oct 24, 2016

great experience. i would recommend your office to other people.

Oct 22, 2016

Very pleasant staff, and very helpful! They knew their jobs well they weren't like some places where the staff avted like they were being imposed upon helping you!

Oct 17, 2016

Great experience. Got in and out with exactly what I wanted.

Oct 15, 2016

Efficient & courteous from start to finish. Fair selection of frames for my insurance (Davis).

Oct 10, 2016

Service was poor. Waited 20 minutes after scheduled appointment to see the doctor, who wasn't very personable. Staff socialized more together then was helpful to customers. Nothing explained option wise. No answer to my questions.

Oct 6, 2016

The Vision Center is the only place I trust the well being of my eyes

Oct 5, 2016

Every one was kind helpful and informative at every step of the process

Sep 29, 2016

My wife and I had a very good experience at The Vision Center. Everything was great!

Sep 16, 2016

Great service and very friendly staff!

Aug 25, 2016

I like Dr. Plow and Jen Taber, but I find most of the rest of the staff to be unfriendly and not terribly professional. The young woman that greeted me at reception this time was polite and friendly but I was obviously interrupting a personal phone call. The receptionist that has been there for years is grouchy and my kids are afraid of her. The eye glasses technician usually reaks of cigarette smoke and I don't like to have him get to close to me because the smell is offensive. So I haven't had my glasses updated in years. Lastly I show up a few minutes early anticipating there might be paperwork to deal with. Then the wait is almost always 30 mins or more. My time is valuable too!

Aug 25, 2016

prompt, little pricey but understand emergency visit cost. I will be hopefully back to get my exam and new glasses next year. 2017

Aug 25, 2016

Staff was great and Dr. O'CONNER made my 6 year old feel comfortable. She was very nervous and he was patient and kind to her.

Aug 22, 2016

Always a great experience at the vision center.

Aug 22, 2016

Very nice physician and staff!

Aug 20, 2016

Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I will continue to come to the vision center for my eye care needs in the future!

Aug 11, 2016

Excellent service. I was seen right away and after having an awful visit at a different store they were very reassuring. Dr. Plow took his time and answered all of my questions. Appreciate not being rushed and treated like my issues actually mattered!

Aug 6, 2016

One of the best in patient care. I have never recieved so much time and patience from staff as I did here. Super helpful and willing to take the time to help you make a decision in eye care and eye wear. One of the best experiences I have had in exam and picking out glasses. Definetly my clinic I will be staying at.

Jul 31, 2016

first time, excellent exprience

Jul 28, 2016

5 stars for The Vision Center, doctors and staff!

Jul 27, 2016

great service, friendly and knowledgeable people

Jul 21, 2016

The staff are top notch, already professional and helpful.

Jul 20, 2016

Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great options for frames. A side note, gorgeous interior designing!

Jul 16, 2016

I thought it was a great experience! I was a walk in and they were able to fit me right in and it was quick. They explained everything about my lenses and options and I was very happy with the cost too.

Jul 16, 2016

I appreciate you giving me an appointment and fitting me in the day I called.

Jul 10, 2016

All staff members that I interacted with were helpful, friendly and professional.

Jul 8, 2016

Great place set me up with a nice pair of glasses they also offer a quick class on how to put in and remove your contacts

Jun 16, 2016

My visit with Dr Plow was very cordial. He has a down to earth personality. Puts you at ease. Seems knowledgeable about his profession. He is thorough and spends the time needed for a proper eye exam unlike other places I've been where they treat you like your a number. Very satisfied.

Jun 13, 2016

Great as always. Friendly and helpful.

Jun 13, 2016

I always have a great experience at The Vision Center. I had a comprehensive eye exam with Dr. Plow. He explained any changes in my vision/eye health and answered any questions I had. The staff was very helpful in explaining my insurance and giving honest opinions with frames choices. The atmosphere at The Vision Center is friendly, warm, and inviting. Thank You!

Jun 12, 2016

He was fast, effective, and, quick to the point. He did it fast and painlessly.

May 30, 2016

i was very pleased with my visit

May 28, 2016

I would like to say that everyone was very polite and always smiling. Also very helpful.

May 26, 2016

Very nice and friendly people working there. Liked the brightness of the sales floor area and waiting room. Staff very professional!

May 24, 2016

very efficient and helpful staff

May 22, 2016

Good experience for my adolescent son

May 21, 2016