The Vision Center
Improve Your Vision...Change Your Life
444
Reviews
Address:
298 Colonial Drive
Horseheads
,
New York
14845
View Map
Phone:
607-796-6284
Email:
Hours:
M, W, F 8 to 5; Tu, Th 10 to 7; Sa 9 to 2
Website:
http://www.thevisioncenterny.com
Insurance:
Most insurances accepted
Reviews
I love the fact that I was able to download and... — Martelle S.
(Patient since 2019)
I love the fact that I was able to download and fill out paperwork from your website before my appointment. The day of the appointment I was in quickly and examined. Thank you for the ease.
Aug 16, 2019
My appointment was very well handled by staff. — Mark M.
(Patient since 2017)
My appointment was very well handled by staff.
Aug 15, 2019
Great Experience as Always — Howard H.
(Patient since 2014)
I have been coming to this office for eye exam and glasses for several years. Everyone at this office goes above and beyond there job. Always smiling helpful faces !! Thank you as that is difficult to find these days.
Aug 14, 2019
My appointment started on time and several Visi... — Sally C.
(Patient since 2015)
My appointment started on time and several Vision Center employees helped me pick out and decide on frames. Fun, friendly staff.
Aug 11, 2019
I have never been more please with an eye docto... — Susan H.
(Patient since 2015)
I have never been more please with an eye doctor as I am with Dr. Plow and his team of professionals. They take time; they are thorough; they answer my questions and my prescriptions have been most accurate. Highly recommend.
Aug 7, 2019
Everyone is so friendly and helpful! Thank Yo... — Joan P.
(Patient since 2018)
Everyone is so friendly and helpful! Thank You
Aug 2, 2019
I always enjoy the friendly professional staff.... — Frank W.
(Patient since 2013)
I always enjoy the friendly professional staff. Waits are never lengthy. Dr Plow is excellent.
Jul 27, 2019
DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHA... — William W.
(Patient since 2018)
DR PLOW AND THE STAFF ARE TRULY THE BEST AT WHAT THEY DO. THEY ARE OUTSTANDING.
Jul 24, 2019
Routine eye check. — Robert S.
(Patient since 2010)
Dr. Plow was courteous and to the point. Described actual photos and functions within my eyes. I left with a better understanding of my eyes and what is happening for my age and optics, along with future prognosis.
Jun 29, 2019
Your Eyes Can Trust The Vision Center — John H.
(Patient since 2012)
Everyone is always great at The Vision Center
Jun 12, 2019
Well-satisfied Patient — Linda M.
(Patient since 2018)
I always feel as though my needs are well taken care of by Dr. Plow and his staff. They are friendly, professional, and courteous. I never have to wait a long time for my appointment. Any questions I have are well answered. I have been very satisfied with the treatment I have received at this facility.
Jun 6, 2019
Mrs Lisa Russell — Lisa R.
(Patient since 2018)
Dr o Conner was nice until I started askin questions n he ignored me n went to what he wanted to kno so he needs to work on listening to the client n make them a priority when in his office..but everyone else was great...
Jun 3, 2019
I am always well taken care of at The Vision Ce... — Joanna G.
(Patient since 2014)
I am always well taken care of at The Vision Center. Staff and Doctors take the time to understand what I need (or don't) and to make sure I understand it, too.
May 25, 2019
Everyone was very friendly and helpful. — Barbara B.
(Patient since 2019)
Everyone was very friendly and helpful.
May 16, 2019
Always Outstanding — Gregg G.
(Patient since 2013)
Always outstanding. I could go to a place that is closer to my home but I choose to come to The Vision Center because the entire staff is awesome. I recommend The Vision Center to everyone.
May 14, 2019
I am greeted with a smile when I walk in and to... — Niki B.
(Patient since 2008)
I am greeted with a smile when I walk in and told thank you have a nice day when I leave.
May 9, 2019
Great and friendly people,very helpful staff. — John S.
(Patient since 2016)
Great and friendly people,very helpful staff.
May 8, 2019
I have been seeing Dr. Plow for a few years now... — Gilbert G.
(Patient since 2016)
I have been seeing Dr. Plow for a few years now and he is very thorough and easy to speak with. He always answers any concerns or questions I have so I am pleased each time I leave there. The staff is very accommodating in addressing any follow-up questions you may have. I appreciate the excellent service Dr. Plow and the staff provides to us.
Apr 10, 2019
Dr Plow and his staff are awesome. — Michele H.
(Patient since 2011)
Dr Plow and his staff are awesome. We always receive excellent service! We also love the selection of glasses to choose from. Everyone is always so helpful and friendly!
Apr 8, 2019
Thank you for working me into your schedule. — Laura U.
(Patient since 2016)
Thank you for working me into your schedule.
Apr 7, 2019
I knew I was having a problem with my eye I ca... — Michele D.
(Patient since 2009)
I knew I was having a problem with my eye I called the office spoke with the receptionist who got me in right away on the same day. She was very pleasant.
Apr 4, 2019
They were very kind, considerate and thorough. ... — Kathy D.
(Patient since 2019)
They were very kind, considerate and thorough. I felt they took their time to make sure my exam was completed correctly.
Apr 4, 2019
Excellent Care — Anne S.
(Patient since 2012)
De. Plow and his staff provide thorough, excellent care to their customers.
Apr 3, 2019
Excellent, friendly service. Dr. O'Connor was ... — Connie S.
(Patient since 2011)
Excellent, friendly service. Dr. O'Connor was thorough and professional. Everyone here is so nice and easy to talk with. They all seem eager to provide a good experience, and I appreciated that.
Mar 31, 2019
I was dreading the appt. but only because choos... — Tamie B.
(Patient since 2013)
I was dreading the appt. but only because choosing new frames use to be fun but in the last few years became a dreaded chore.This time how ever, Christine introduced herself and helped me to find the perfect frame! She picked them out for me and I love them!!
Mar 25, 2019
Excellent service. — Keith W.
(Patient since 2009)
Excellent service. I was in on time and out in less than 30 minutes.
Mar 25, 2019
My son had his first eye exam with Dr. Plow. I ... — Elijah V.
(Patient since 2019)
My son had his first eye exam with Dr. Plow. I was amazed with the patience he had for a 5 year old. He did wonderful with my son . He made my sons first eye doctor experience an amazing one. I was very pleased so pleased I made my daughter an appointment with him!
Mar 23, 2019
Staff and Doctors are always professional and h... — Lynne H.
(Patient since 2013)
Staff and Doctors are always professional and helpful.
Mar 13, 2019
A great place to do business. Excellent custom... — Dana D.
(Patient since 2015)
A great place to do business. Excellent customer service and fair prices
Mar 10, 2019
Outstanding! — Melissa P.
(Patient since 2019)
The office is lovely and the staff were professional and courteous. I had a great experience at The Vision Center!
Mar 6, 2019
The staff were nice and pleasant. The doctor w... — Anna W.
(Patient since 2019)
The staff were nice and pleasant. The doctor was very thorough and informative. Will definitely recommend!
Mar 3, 2019
Super Friendly Staff — Sharon S.
(Patient since 2018)
We always enjoy coming in and the staff is extremely pleasant and make us feel very welcome!
Feb 28, 2019
very friendly and helpful staff, Dr Plow is ver... — Suzanne C.
(Patient since 2010)
very friendly and helpful staff, Dr Plow is very pleasant and knowledgable. the office is bright and cheery. always clean.
Feb 27, 2019
Friendly and efficient staff, all around! — Salina B.
(Patient since 2017)
Friendly and efficient staff, all around!
Feb 16, 2019
Fantastic place — Jessica D.
(Patient since 2012)
I absolutely love the staff here. They make me feel very welcomed and taken care of. Doctor O'Connor is so nice really knows his stuff. I'll always come here for my eye care
Feb 10, 2019
Great guy-likes cars so we have a common area t... — Paul M.
(Patient since 2015)
Great guy-likes cars so we have a common area to talk over. Personable and friendly too!
Feb 7, 2019
I went in because I had an abrasion on my left ... — Nathan J.
(Patient since 2019)
I went in because I had an abrasion on my left eye and I had seen the doctor within 20 minutes of being there, he treated me well, was very concerned with my eye issue and had me diagnosed/taken care of within 15 minutes of being in the examination room.
Feb 2, 2019
A few months ago, I stopped in at the Vision Ce... — Jane O.
(Patient since 2019)
A few months ago, I stopped in at the Vision Center to see if they could adjust a pair of glasses I had purchased out of state. They were so friendly and fixed my problem in a few minutes that I decided to return as a patient. Same friendly staff, lovely office, excellent doctor - can't say enough good things about them. Highly recommend!
Feb 2, 2019
EXCELLENT SERVICE; Staff is friendly and inform... — Margie S.
(Patient since 2019)
EXCELLENT SERVICE; Staff is friendly and informative. Much better experience than "those other guys"
Jan 23, 2019
My visit was very good the doctor and staff wer... — Charlotte J.
(Patient since 2016)
My visit was very good the doctor and staff were excellent and so very accommodating
Jan 18, 2019
Dr. Plow is exactly the man I want checking my ... — George B.
(Patient since 2016)
Dr. Plow is exactly the man I want checking my eye sight.
Jan 17, 2019
Professional — Stephen B.
(Patient since 2009)
Got right in, taken care of professionally.always provides answers to questions...........would go nowhere else
Jan 14, 2019
— Mary L.
(Patient since 2018)
Everyone was super great!!! I really felt like I had a thorough eye exam!!! All of the staff was very friendly and explained everything.
Dec 30, 2018
Staff is courteous and friendly. — Grace T.
(Patient since 2014)
Staff is courteous and friendly.
Dec 23, 2018
Had a great visit like always! Than you! — Eugene S.
(Patient since 2010)
Had a great visit like always! Than you!
Dec 12, 2018
Wonderful eye care. Every part of the process ... — Sharon M.
(Patient since 2016)
Wonderful eye care. Every part of the process was organized and clear... From check in to the exam to the choice of glasses. Very transparent and easy. One our and I was done and had my glasses ordered. So great.
Dec 6, 2018
Great appointment — Jennifer C.
(Patient since 2010)
I am a long term customer of Dr Plow and his team. This time was one of the best costumer service experiences I have had at the office. Tammy, Christine and Steve were wonderful to work with as I ordered glasses and contacts. They have great energy and senses of humor.
Nov 22, 2018
Awesome and caring people! — Susan H.
(Patient since 2015)
Dr. Plow and the his team at The Vision Center are great. My visit there was just top rate! 😉
Nov 22, 2018
Great service — Kathleen W.
(Patient since 2008)
The staff at The Vision center always go above and beyond and do it with a friendly smile! Thank you
Nov 21, 2018
Great service and polite pe — Edward F.
(Patient since 2011)
Great service and polite people
Nov 11, 2018
Very pleasant atmosphere and friendly staff — Saralyn D.
(Patient since 2009)
Very pleasant atmosphere and friendly staff
Oct 26, 2018
Great service. Friendly and professional. — Melanie R.
(Patient since 2009)
Great service. Friendly and professional.
Oct 21, 2018
First time there. Had a great experience. — Amy M.
(Patient since 2018)
First time there. Had a great experience.
Oct 19, 2018
All my husband and I wanted was the "Annual Eye... — Louis B.
(Patient since 2016)
All my husband and I wanted was the "Annual Eye Exam-covered in full" listed in our MPV Coverage Information. We were unexpectedly charged for "1 Complex Contact Lens Re-Eval" @$60 each. No one told us before or during the exam that there was an extra charge or that the procedure was being done. People need to know what procedure and how much it costs BEFORE they are billed.
Oct 9, 2018
Reply
Dr. Plow and his staff are friendly and knowled... — Carmen C.
(Patient since 2014)
Dr. Plow and his staff are friendly and knowledgeable. I always feel welcome and taken care of whenever I leave. My most recent visit was not only exactly what I wanted and needed, but I left smiling and laughing after having a fun conversation with Christine who helped me purchase my contacts. Dr. Plow made pleasant conversation with me during my exam and answered all of my questions about eye health, both mine and in general. The Vision Center is by far the best place to go!
Sep 30, 2018
I have the utmost confidence in Dr. Plow's care... — Angela M.
(Patient since 2016)
I have the utmost confidence in Dr. Plow's care! He is knowledgeable as well as personable; it is rare to find these qualities in the same person. In addition to Dr. Plow's excellent care, the nurse and check-in staff are always friendly and helpful.
Sep 23, 2018
Dr. Plow and the staff were so helpful and comp... — Sundae S.
(Patient since 2010)
Dr. Plow and the staff were so helpful and compassionate during my recent visit for a problem with my eye. He is very knowledgeable and thorough, and the girls were so sweet and kind. HIGHLY recommend this office A++++++++++++
Sep 22, 2018
Professional, experienced staff — Janet C.
(Patient since 2014)
Professional, experienced staff; my glasses were ready in a week and they are great.
Sep 14, 2018
Great care! — Erika L.
(Patient since 2014)
Dr. O’Connor is always professional, efficient and friendly. I have, and will continue, to refer patients to him. Always a good experience.
Aug 27, 2018
Wonderful staff and excellent selection of glas... — Jillian M.
(Patient since 2018)
Wonderful staff and excellent selection of glasses.
Aug 18, 2018
Five stars for great care and clear explanation... — Kathleen R.
(Patient since 2011)
Five stars for great care and clear explanation
Aug 18, 2018
Dr. Plow is excellent...he answers all your que... — Kathrine J.
(Patient since 2011)
Dr. Plow is excellent...he answers all your questions and keeps you informed through out your exam. The staff is very helpfull with your frame selection, offering honest opinions about style and color.
Aug 18, 2018
I had excellent, professional care for an eye u... — Tonia B.
(Patient since 2018)
I had excellent, professional care for an eye ulcer. Thank you!
Aug 12, 2018
Your staff are all total professionals — Thomas R.
(Patient since 2018)
Your staff are all total professionals
Aug 11, 2018
Love Dr. Plow! I've seen him for years and have... — Patti C.
(Patient since 2011)
Love Dr. Plow! I've seen him for years and have always had good experiences.
Aug 6, 2018
The Vision Center A+ — John H.
(Patient since 2012)
Friendly & Courteous staff while still being professional. Dr. Plow is the best. A great place for eye care. I would have no hesitation in recommending The Vision Center to others. Thank you.
Aug 5, 2018
The boys and I recently had eye appointments wi... — Sandra B.
(Patient since 2011)
The boys and I recently had eye appointments with you. The staff are very courteous and accommodating! I highly recommend your office to friends and co-workers. Thank you!
Aug 5, 2018
I highly recommend Dr. Plow and the Vision Cent... — Sharon W.
(Patient since 2010)
I highly recommend Dr. Plow and the Vision Center! Fantastic staff, comfortable office and quality service.
Aug 2, 2018
I would highly recommend The Vision Center to a... — Blythe A.
(Patient since 2018)
I would highly recommend The Vision Center to anyone looking for eye care.
Jul 22, 2018
Friendly and professional. Overall good experi... — Amy P.
(Patient since 2018)
Friendly and professional. Overall good experience
Jul 20, 2018
A very happy customer. — Penny W.
(Patient since 2015)
Very professional and got me in and out in a very timely manner. Dr. Plow is very good and thourough. It didn't take me too long to pick out a pair of glasses due to the choices offered. I am very satisfied with my visit.
Jul 6, 2018
Friendly and helpful service — Kimberly H.
(Patient since 2010)
I’ve gone to The Vision Center for years and I am always treated very well by all the staff. Dr. Plow explains what he is doing and is there if you have any questions. I won’t go anywhere else for my eye care.
Jun 30, 2018
1st visit & 2nd visit. — Jack S.
(Patient since 2018)
5 star rating. Everybody was very polite .I will be back for my yearly check up.
Jun 18, 2018
My husband and I have been patients at the Visi... — Sue C.
(Patient since 2010)
My husband and I have been patients at the Vision Center (located behind the Toys R Us store) for several years and have been pleased with the courteous and professional service we receive from all of the staff. The doctors are great and the selection of eye wear at competitive prices is wonderful. They are up to date on the latest in eye health and eye care and we plan to continue using them in the future.
Jun 11, 2018
Dr. Plow and his staff are wonderful. — Starlene S.
(Patient since 2009)
Dr. Plow and his staff are wonderful. They are friendly and knowledgeable and are always able to answer my questions. The office is beautiful. Great selection of glasses to choose from. I would recommend them to anyone.
May 29, 2018
I am new patient to you. Was treated quite ce... — Charles D.
(Patient since 2017)
I am new patient to you. Was treated quite decently as would be expected. Like the offer of coffee, especially flavored creamer,now I'm going to expect that grab it soon as l get there! Shame on me! All personell seemed to be having a good day and were forewarned of my cantankerous nature if not handled just so. I was informed that one doctor did the arranging of the whole outfit. He done good.
May 25, 2018
Our needs are always met! — Joshua T.
(Patient since 2013)
The Vision Center has always taken great care of my wife and I. The staff are very friendly and willing to help in anyway they can. They always address my questions and concerns at the time of need, and not once have I had an issue where services or help could not be provided. I feel my vision is well taken care of when I go to the Vision Center. Any time I need to have my frames adjusted, new nose pieces installed, or just want to look around for a potential upgrade... I've never had a problem.
May 21, 2018
Great doctor — Audrey W.
(Patient since 2017)
This is the second time we saw Dr. Oconnor and he is really good with kids. My daughter is 8 and is terrified of the eye doctor and he is really patient and thorough.
May 14, 2018
Reply
— James M.
(Patient since 2018)
I WAS VERY PLEASE WITH THE SERVICE I RECIEVED AND WAS AN POSTIVE EXPERIENCE. I WAS REFERRED BR A FRIEND AND IT WAS A GOOD CHOICE . THANKS TO MUCH FOR YOUR PROMPT SERVICE.
May 4, 2018
Very professional — Leonard N.
(Patient since 2015)
Dr. Plow and his staff including Roxanne, are very professional and through.
Apr 29, 2018
Dr. Plow gives a great eye exam. — Michele D.
(Patient since 2009)
Dr. Plow gives a great eye exam.
Apr 23, 2018
Dr. O'Connor, Ashley, and Christine were all gr... — John C.
(Patient since 2018)
Dr. O'Connor, Ashley, and Christine were all great. The check in area, exam room, and product areas are all modern, well lit, clean and comfortable. I will be happy to recommend the Vision Center.
Apr 20, 2018
Reply
Routine eye check. — Robert S.
(Patient since 2010)
Courteous, and efficiently organized.
Apr 19, 2018
Very nice and courteous staff who make you feel... — Kenneth R.
(Patient since 2008)
Very nice and courteous staff who make you feel comfortable through out your vist
Apr 14, 2018
Very Disappointed!! — Deborah N.
(Patient since 2015)
Disappointed!! Had my appointment with Dr. Plow. He is absolutely wonderful. Had a great experience choosing frames and ordering new glasses with Kristi. It has almost been 30 days and I have not received my new glasses. They did come in once and I was told that they would have to be sent back because of blemishes, which I understand. But when I asked the gentleman when they would be ready he said "They will be ready when their ready". Found the attitude very disturbing and in helpful. I will defiantly consider going somewhere else when my next eye exam is do. And I say this because this is the second bad experience I have had at your establishment. The first bad experience was with the same gentleman. Ultimately I am very disappointed with my experience and i do NOT HAVE NEW GLASSES!! Which have already been paid for...
Apr 6, 2018
Great friendly service with timely appointments... — Jada S.
(Patient since 2018)
Great friendly service with timely appointments
Mar 29, 2018
Thank you Dr Plow and to your entire staff! I'm... — Linda W.
(Patient since 2018)
Thank you Dr Plow and to your entire staff! I'm 55 years old and this was only my second exam ever. You and your staff are friendly, prompt and very knowledgeable! I won't trust my eyes to anyone else! Thank you again!!
Mar 28, 2018
5 STARS! EXCEPTIONAL CARE AND SERVICE! — Joyce M.
(Patient since 2018)
From the moment I walked in the door, I was greeted very cheerfully. Everything involved with my visit was very thoroughly explained to me, and all of the personnel were very knowledgeable and pleasant to be around. This was my first visit to this center, but it definitely won't be my last. I was extremely impressed by their state-of-the-art equipment and would wholeheartedly recommend them to anyone who needs vision care.
Mar 22, 2018
Excellent Eye Care Providers — Daniel P.
(Patient since 2012)
The Only Eye Care Facility you will need. Excellent all around. Dr. Plow is excellent.
Mar 22, 2018
My daughter was having an issue with her eye th... — Jocelyn D.
(Patient since 2012)
My daughter was having an issue with her eye that felt like something stabbing her eye all day. Her pediatrician said it was allergies that morning by the afternoon it was worse so I took her to Dr Plow. There was something under her upper eyelid scratching her eye which he removed and she had immediate relief so glad we went to him.
Mar 22, 2018
I was in and out quickly which I appreciatedsi... — Nancy N.
(Patient since 2010)
I was in and out quickly which I appreciated since I had another appointment following this one. Everyone was pleasant and helpful.
Mar 15, 2018
It was great coming back to your office again. ... — Jane M.
(Patient since 2012)
It was great coming back to your office again. Got my glasses in 6 days and I can see better again. Thank you!
Mar 11, 2018
Staff was prompt, professional and pleasant. — Janet C.
(Patient since 2016)
Staff was prompt, professional and pleasant.
Mar 10, 2018
Great service. I love the discounts they offer ... — Patsy D.
(Patient since 2010)
Great service. I love the discounts they offer when my insurance doesn’t pay.
Mar 3, 2018
Great Place to Go — Raymond H.
(Patient since 2018)
These guys are great! Place was beautiful when I went in, they made me feel comfortable and Dr. O'Connor took his time and I never felt rushed. He actually made me feel like he cared about my vision. Though getting air blown on my eyeballs still sucked, I'd recommend them to anyone who asks! Oh, and Google! Update your maps, they've moved around the corner.
Mar 2, 2018
Everything goes well without scheduling delays ... — Douglas R.
(Patient since 2009)
Everything goes well without scheduling delays in the examination process. Each member of the examination team explains what is being performed and the results of each examination.
Mar 1, 2018
Thank you Dr. Plow for taking the time to see m... — Sharon W.
(Patient since 2010)
Thank you Dr. Plow for taking the time to see me on short notice. I received excellent care from you and your staff.
Feb 26, 2018
Very friendly, informative and willing to discu... — Constance W.
(Patient since 2018)
Very friendly, informative and willing to discuss and use all insurance options
Feb 12, 2018
The staff was so very welcoming and nice. I’ve ... — Liam B.
(Patient since 2018)
The staff was so very welcoming and nice. I’ve never been somewhere where we were treated so well. Thank you so much for helping my son with his first eye appointment and pair of glasses. We will forever be grateful.
Feb 8, 2018
My-Wear Eye Care — Arline E.
(Patient since 2011)
The Vision Center is an eye care center with a caring staff, competent docs, and great advisors on eye wear style, appropriate lenses, and pricing options. An emergency often tests the quality of a business. Recently, I had something in my eye. It felt like it was tearing through the eye! I went to the VC and was immediately given care--in spite of a busy schedule already in existence. The staff was responsive and caring. There was a detailed check to guarantee there would be no glitches with my major medical insurance coverage. From my own experiences, I'd highly recommend the VC for family eye care.
Jan 29, 2018
I am glad to be back to Vision Center — Arthur H.
(Patient since 2009)
I am glad to be back to Vision Center. I had went to another location because of my insurance coverage and the prescription I received from the other location, which I will not name, was a total waste of money that I didn't have. Dr. Plow definitely made my prescription much clearer and sharper. The staff is very friendly and helpful.
Jan 20, 2018
— William L.
(Patient since 2018)
Happy and satisfied with my first visit to the Vision Center. I went specifically for contact lens renewal. Dr. Fish explained everything clearly and I left very satisfied.
Jan 17, 2018
Dr. Plow was very thorough. Joyce did a great ... — George B.
(Patient since 2016)
Dr. Plow was very thorough. Joyce did a great job setting me up with glasses.
Jan 11, 2018
Excellent eyecare service — James P.
(Patient since 2008)
The Vision Center staff are very professional and they addressed my needs for eye care with a personal touch. I would recommend The Vision Center to my family and friends.
Dec 29, 2017
Most pleasant and personal experience, thank yo... — Rowena M.
(Patient since 2015)
Most pleasant and personal experience, thank you.
Dec 23, 2017
Great place! Kind, respectful staff, thorough e... — Jessica W.
(Patient since 2017)
Great place! Kind, respectful staff, thorough exam, and clean nice office!
Dec 21, 2017
Great place to go for my eye care! — Jill G.
(Patient since 2008)
Great place to go for my eye care!
Dec 16, 2017
Excellent in service and access. — Sara R.
(Patient since 2017)
Excellent in service and access.
Dec 9, 2017
— Susan G.
(Patient since 2017)
Dr. Plow was very thorough in completing my exam & his staff was very friendly.
Dec 7, 2017
Great place, exam thorough and personnel friend... — Paul M.
(Patient since 2015)
Great place, exam thorough and personnel friendly and knowledgeable.
Nov 17, 2017
I will not be back — Amber B.
(Patient since 2016)
I feel as though I’ve given The Vision Center the benefit of the doubt for the past two years that they have had my business. After today, however, I am officially done. I feel that there is zero understanding or voluntary/helpful explanation for how expensive an annual exam is and not one doctor or member of the staff has EVER been overly friendly or helpful to my husband or me. The staff and doctors are nice enough but they are certainly not overly friendly and I was made to feel poor and untrustworthy by a certain employee today when I went to pick up my glasses. I thought picking up my glasses would be a quick “in and out” experience but the process was not explained well to me at my initial visit and I was left feeling very embarrassed and unprepared today.
Nov 13, 2017
Excellent care and service. — Melanie H.
(Patient since 2016)
Excellent care and service.
Nov 3, 2017
— Carriann T.
(Patient since 2015)
Facility is beautiful. Dr. Fish was extremely polite, patient and professional.
Oct 6, 2017
I was very pleased with everyone that helped us... — David A.
(Patient since 2017)
I was very pleased with everyone that helped us on Friday. Looking forward to getting work safety glasses taken care of also.
Oct 2, 2017
I really enjoyed my experience here add always.... — Tracy M.
(Patient since 2014)
I really enjoyed my experience here add always. The staff is very friendly and service is awesome!
Aug 26, 2017
Stopped in on a whim just to look at frames sin... — Brittany D.
(Patient since 2017)
Stopped in on a whim just to look at frames since my mom was in town and could be a second opinion for me but they were able to fit me in for an exam in that time too! Dr. Plow was very personable and him and all of the staff made me feel like I'd known them forever! My family will definitely be coming here from now on!
Aug 19, 2017
Excellent service. Very competent. — Saralyn D.
(Patient since 2009)
Excellent service. Very competent.
Aug 18, 2017
I see Dr. O'Connor and have always had confiden... — Jacqueline S.
(Patient since 2014)
I see Dr. O'Connor and have always had confidence that I am receiving the best exam/advice I could. Appointments are usually running as scheduled with little wait time.
Jul 31, 2017
This practice carries Oakley I have looked in ... — James R.
(Patient since 2017)
This practice carries Oakley I have looked in the area for this brand and found it here. One staff member is an Oakley expert and knows the brand and our options. I think this made a typical visit into a great visit.
Jul 30, 2017
The staff is amazing there! So friendly & helpf... — Kelly S.
(Patient since 2017)
The staff is amazing there! So friendly & helpful
Jul 24, 2017
Best optical provider in our area. The support... — John J.
(Patient since 2008)
Best optical provider in our area. The support staff is dedicated to outstanding customer service and making each patient's visit pleasant. Very busy office but orderly and friendly. Doctors are top shelf. I really like this place!
Jul 23, 2017
Wonderful staff! My husband and I appreciate al... — Maureen C.
(Patient since 2009)
Wonderful staff! My husband and I appreciate all the help with our questions! Dr. O'Connor was wonderful and very patient! We will definitely stay with The Vision Center!
Jul 11, 2017
I am always treated very kindly at the Vision C... — Ronald E.
(Patient since 2010)
I am always treated very kindly at the Vision Center, It is the only place I would go for eye care
Jun 22, 2017
Feel I received excellent care. — Kathleen R.
(Patient since 2011)
Feel I received excellent care.
Jun 17, 2017
Reply
Very personable, I shall be very pleased if the... — Shawn W.
(Patient since 2017)
Very personable, I shall be very pleased if the glasses hold up to my rigorous routines, I will give a better review after my glasses arive and see how they fit
Jun 16, 2017
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Thank you for taking time to check my eyes, of ... — Robert W.
(Patient since 2014)
Thank you for taking time to check my eyes, of which are very important to me. Everyone in your office was very pleasant and helpful and knew all the answers to my questions. I enjoyed my visit and would recommend others to consider going to your establishment.
Jun 16, 2017
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Dr. Plow is beyond knowledgeable. — Angela M.
(Patient since 2016)
I have been to many eye doctors throughout my life. I have been with The Vision Center for almost 3 years now. I would NEVER go anywhere else now! The Vision Center staff is friendly, helpful, knowledgeable and all around amazing! I had gone to a previous eye doctor that claimed I would need $600 eye drops as I was pre-glaucomic. Dr. Plow explained that it is actually due to my high eye pressure; no need for concern or pricey eye drops. He also recommended a contact for astigmatism in my right eye. I have never seen better than I am seeing now! I would recommend this place to everyone with eye care needs!!!
Jun 8, 2017
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Everyone on staff was very helpful and friendly... — Robin J.
(Patient since 2017)
Everyone on staff was very helpful and friendly.
Jun 7, 2017
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Thank you vision work. Kudos! — Louise H.
(Patient since 2017)
Dr. O'Connor was great. He takes the time in explaining what he is doing, what he sees during the eye exam in terms one can understand. I would like to say thank you to all the staff that helped me during my first visit for helping me through everything, even picking out my first pair of frames.
May 26, 2017
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Professional, Courteous, and Thorough. — Leslie V.
(Patient since 2017)
The doctor who performed the exam for my Eye Infection was thorough , courteous, and a great professional. I look forward to bringing my whole family to your facility for all our Vision needs. Thank you!
May 24, 2017
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This is THE place — Thomas J.
(Patient since 2017)
Beautiful facility, friendly staff, knowledgeable doctors.
Apr 29, 2017
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Everyone was very helpful and I was able to get... — Carla H.
(Patient since 2008)
Everyone was very helpful and I was able to get everything I needed.
Apr 27, 2017
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not enthused with the online aspect of this bus... — Nicholas D.
(Patient since 2014)
not enthused with the online aspect of this business prefer to go in store
Apr 24, 2017
Lost... — Michael S.
(Patient since 2013)
Came in with a eye problem, no soulutions, no answers, I couldn't read the eye exam..... the doctors conclusion was to just wait and see if it becomes okay..... I can't not drive, or work and am using a magnifying glass to type this. Very disappointed with diagnoses and solutions. I have an appointment schdualed but I can't say as I will be back. There's several other eye places and I suggest looking into them.
Apr 23, 2017
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Everyone was friendly and extremely professiona... — Charles S.
(Patient since 2016)
Everyone was friendly and extremely professional. Wife was happy with all the women's style of eye wear. I on the other hand was not . I wish they had better selection. Overall I would recommend
Apr 23, 2017
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Wonderful experience, would recommend a visit. ... — Henry J.
(Patient since 2017)
Wonderful experience, would recommend a visit.
Apr 20, 2017
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I switched over to the Vision Center two years ... — Gilbert G.
(Patient since 2016)
I switched over to the Vision Center two years ago. I have been very happy with the service provided from everyone. Dr. Plow and the vision team are a pleasure to work with.
Apr 20, 2017
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Always a great experience! — Rachelle Y.
(Patient since 2011)
Always a great experience!
Apr 19, 2017
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Excellent experience! — Emily H.
(Patient since 2009)
No wait time - Great service - competent staff - all the latest technologies - excellent, stylish selections of eyewear - felt like I was in good hands!
Apr 19, 2017
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Very friendly. Dr OConnor was fabulous and effi... — Katrina O.
(Patient since 2010)
Very friendly. Dr OConnor was fabulous and efficient. Didn't wait at all for new glasses + prescription sunglasses. Staff were great.. A+ service
Apr 17, 2017
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Wonderful Experience — Kristen J.
(Patient since 2017)
Wonderful Experience - Staff were exceptional, Dr. Plow was wonderful to work with. I have had negative experiences with other vision centers in the past, Dr. Plow was kind, understanding and very patient.
Apr 17, 2017
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I love this store! Every one is so courteous an... — Todd W.
(Patient since 2016)
I love this store! Every one is so courteous and prompt. I always feel at ease when I come in.
Apr 13, 2017
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Dr. Plow and team are great. — Patti C.
(Patient since 2011)
Dr. Plow and his team are great. Very friendly, knowledgeable and never keep me waiting long. I drive out of my way to go to this office and definitely recommend it.
Apr 13, 2017
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Friendly staff, great service! — Jessica D.
(Patient since 2012)
I have been coming here for years now and I have had an awesome experience every single time! I love this place
Apr 10, 2017
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Need larger selection of frames for big guys li... — Gary P.
(Patient since 2009)
Need larger selection of frames for big guys like myself. Unfortunately could not find anything that suited me..... Other than that everything was excellent.
Apr 8, 2017
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Great service. Great selection. — Heather W.
(Patient since 2007)
Great service. Great selection.
Apr 5, 2017
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The staff at the vision was very courteous, exp... — Kathryn G.
(Patient since 2017)
The staff at the vision was very courteous, expedited your care and was knowledgable about the services they provide. The doctor I saw (Dr. O'Connor) was very nice, exuded confidence and had a great 'bedside' manner.
Apr 4, 2017
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— Brittany S.
(Patient since 2017)
everyone is nice friendly and quick about appointments
Mar 29, 2017
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Great experience as usual — Timothy S.
(Patient since 2015)
We have always had a great experience at the Vision Center. Everyone there is always so helpful and caring. From the doctor to the techs and the ones who make the glasses.
Mar 27, 2017
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Quick appt. got something in my eye. They got m... — Timothy M.
(Patient since 2017)
Quick appt. got something in my eye. They got me right in. Thank you.
Mar 27, 2017
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Very well done. Solid staff and exam. — James M.
(Patient since 2017)
Very well done. Solid staff and exam.
Mar 25, 2017
Got in and out super fast ! — Nancy B.
(Patient since 2016)
Got in and out super fast !
Mar 22, 2017
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Great experience — Michael P.
(Patient since 2017)
My experience was smooth, seamless and encouraging. Dr. O'Connor was especially professional and kind. Professional atmosphere from the moment I walked in right through the completion of my visit .
Mar 20, 2017
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Comfort — RC I.
(Patient since 2015)
Thank you to the staff here that makes coming to the eye doctor very relaxing and comfortable
Mar 16, 2017
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Confusion — Ronald L.
(Patient since 2017)
In hind-sight it was a very confusing visit. My eye exam detected a large cataract in my left eye and a smaller cataract in right eye. I ended up ordering a pair of safety glasses anyhow that I now know will not work for me because I had cataract surgery and my eye sight has completely changed. I think the person who waited on me should of know that ahead of time and not wasted my time and money or his time. I was never contacted again about my safety glasses arriving so maybe (and hopefully) they were never ordered.
Mar 10, 2017
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Dr. PLOW WAS VERY THOROUGH & Answered all my qu... — Shirley A.
(Patient since 2011)
Dr. PLOW WAS VERY THOROUGH & Answered all my questions. Staff were very helpful and friendly. Many thanks for great caring service.
Mar 9, 2017
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I was very impressed with the attention I recei... — Michelle C.
(Patient since 2017)
I was very impressed with the attention I received as a first time patient at The Vision Center. I was given very detailed information about my eye condition and how to treat it and within a couple of days I felt so much better! I am grateful for the assistance they provided.
Mar 6, 2017
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Very friendly staff, extremely helpful and plea... — Sundae S.
(Patient since 2010)
Very friendly staff, extremely helpful and pleasant.
Mar 3, 2017
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Dr O'Connor was very pleasant and answered all ... — David L.
(Patient since 2012)
Dr O'Connor was very pleasant and answered all of my questions. He was interested about my concerns and was very thorough in his explanations.
Mar 2, 2017
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For your Eyes Only! — Nathaniel U.
(Patient since 2017)
I had a pleasant experience at The Vision Cener. The staff were very professional and polite. The waiting area was nice too. I would highly recommend!
Feb 28, 2017
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. — Robert C.
(Patient since 2017)
I left a review below, that soma's it up. I believe Dr. plow checked my eyes a lone time ago at Wal-Mart.
Feb 26, 2017
excellent job very advanced equipment highly e... — Marilyn G.
(Patient since 2017)
excellent job very advanced equipment highly educated doctor useful information
Feb 13, 2017
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Felt Right At Home — Jonathan F.
(Patient since 2017)
I've been to other eye doctors where it feels like they're trying to sell you on services, procedures, and things you don't really need. I really didn't get any of that from Dr. Plow and the Vision Center team. If anything, Dr. Plow went out of his way to avoid "selling" me anything and provided professional insight and advice, always allowing me to make the final decision regarding my eye care. This is the way a patient should feel when they visit a doctor, and I look forward to many more years of being their patient.
Jan 30, 2017
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What a refreshing experience. My previous eye e... — Erika E.
(Patient since 2017)
What a refreshing experience. My previous eye exam and purchasing of eye glasses were from "a big box" chain, and would recommend all my friends ands family to visit the Vision Center.
Jan 26, 2017
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Nervous Nellie — Tammy V.
(Patient since 2017)
I'm very nervous at the optometrist but everyone here made me comfortable.
Jan 23, 2017
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Professional — Glenn B.
(Patient since 2017)
Staff was very helpful, professional and customer focused. Thank you for your courtesy and care.
Jan 20, 2017
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Loved it here! Everyone is nice and very helpfu... — Jacalyn G.
(Patient since 2017)
Loved it here! Everyone is nice and very helpful!
Jan 16, 2017
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The Vision Center met my vision needs with comp... — Emily B.
(Patient since 2017)
The Vision Center met my vision needs with compassion and excellence.
Jan 15, 2017
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Excellent professional care — Frederick P.
(Patient since 2010)
Everyone was very professional during my visit giving me an excellent examination and eyeglass fitting. As always, I am very pleased with the care I received.
Jan 14, 2017
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Great service, friendly staff! They have a very... — Ronda B.
(Patient since 2009)
Great service, friendly staff! They have a very extensive selection of frames. It most importantly I trust my eyes to them!
Jan 12, 2017
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Very organized, pleasant staff, and professiona... — Janet C.
(Patient since 2016)
Very organized, pleasant staff, and professional surroundings.
Jan 12, 2017
Outstanding! — Tyler R.
(Patient since 2016)
Scheduling the appointment was super easy and having the text message reminders were very convenient also. The staff is very friendly, welcoming and helpful. Great experience overall!!
Dec 26, 2016
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great experience. — Mark R.
(Patient since 2016)
I had a very good experience. the staff was wonderful and very friendly. my appointment was quick but thorough answering all my questions and making me feel very comfortable and confident in getting my first pair of glasses. I would like to say thank you to all of the staff.
Dec 24, 2016
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Quality care and service! — Judith R.
(Patient since 2010)
Quality care and service in a timely manner! Excellent selection of frame choices with expert advice! I cannot wait until my new glasses arrive! Thank you
Dec 21, 2016
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— Margaret P.
(Patient since 2016)
Very professional group of people. I found myself asking a lot of questions. Not once did anyone get impatient or make me feel stupid for asking. I have already recommended Vision Ctr, to family members and will continue to do so. Thank you Vision Ctr.
Dec 21, 2016
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Highly Recommend — Timothy H.
(Patient since 2014)
All the staff members are friendly and knowledgeable. Visits are quick, but thorough, due to each staff member having a specialty. I highly recommend The Vision Center.
Dec 16, 2016
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Receptionist did not verify insurance B4 visit — Sarah C.
(Patient since 2014)
When I called to schedule an appointment for my daughter, I gave the receptionist our insurance information, and she said she would check to make sure the visit would be covered, and would call me if it would not be covered. She did not do this. My husband and daughter arrived for the appointment, and THEN the receptionist tried to verify insurance coverage; however, the insurance company website was down. They proceeded with the exam, and my husband paid for it. When we returned a few days later to pick out frames, we were told that your office does not accept our insurance. I am very unhappy, as the receptionist told me when scheduling the appointment that she would check that BEFORE the date of the appointment, and call me if it would not be covered.
Dec 8, 2016
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Dr Plow was very helpful in answering all my qu... — Eugene S.
(Patient since 2010)
Dr Plow was very helpful in answering all my questions. The staff was great when ordering my glasses, and figuring out the insurance.
Dec 2, 2016
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i rate this facility at a 5 star. — Linda R.
(Patient since 2016)
i rate this facility at a 5 star.
Nov 21, 2016
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As a new patient, I was treated very well. Dr.... — David V.
(Patient since 2016)
As a new patient, I was treated very well. Dr. Plow was engaging and thorough in his assessment of my needs. My new contact lens prescription addressed my vision problem very well. Overall, I'm very pleased with my experience at the Vision Center.
Nov 14, 2016
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Nice office other than the billing part seems l... — John E.
(Patient since 2014)
Nice office other than the billing part seems like all areas are covered. Doctor knows what he is doing and answers all questions with firm knowledge.
Nov 13, 2016
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Clean office, nice, professional staff. — Nicole A.
(Patient since 2016)
Clean office, nice, professional staff.
Nov 10, 2016
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Doug Robertson, eye wear consumer — Douglas R.
(Patient since 2009)
My appointment started on time and was conducted very professionally and efficiently.
Nov 10, 2016
Sales Associate who helped with frames selectio... — Heather B.
(Patient since 2012)
Sales Associate who helped with frames selection was great. She took the time to help me look for frames that looked good on me. She gave me feedback on frames I selected and helped me narrow down the options. The personal attention and care is appreciated. it was nice to have someone who seemed to care about me and the decision that I have to wear and live with beyond the sale, rather than just trying to get me to buy something and push me out the door. I don't know her name but the young lady with long straight blonde hair was the most personable and helpful sales associate that I've encountered at the Vision center.
Nov 7, 2016
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Excellent experience! Nothing but good things t... — Aaron S.
(Patient since 2016)
Excellent experience! Nothing but good things to say!
Nov 6, 2016
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Amazing! Dr Plow is the best!! — Caryn B.
(Patient since 2009)
Amazing! Dr Plow is the best!!
Nov 2, 2016
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Wonderful staff. Always helpful. Appointments... — Julie M.
(Patient since 2010)
Wonderful staff. Always helpful. Appointments never take very long, yet they are willing to answer any questions and provide information when asked. Thank you!
Oct 27, 2016
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Quality eye care — Thomas K.
(Patient since 2016)
I arrived without an appointment set, was greeted swiftly and kindly and they quickly got me into an exam room and I was done in 10 minutes. It took me longer to pick out my new glasses than the exam itself. A+ for the staff all around.
Oct 26, 2016
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The building was well lit and extremely clean. ... — Dorothy L.
(Patient since 2016)
The building was well lit and extremely clean. The staff were very helpful and friendly. My dr. Was great. A pleasure to have my eyes examined there.
Oct 24, 2016
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great experience. i would recommend your office... — Rebecca G.
(Patient since 2016)
great experience. i would recommend your office to other people.
Oct 22, 2016
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Very pleasant staff, and very helpful! They knew ... — Sheryl H.
(Patient since 2012)
Very pleasant staff, and very helpful! They knew their jobs well they weren't like some places where the staff avted like they were being imposed upon helping you!
Oct 17, 2016
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— Nicole B.
(Patient since 2009)
Great experience. Got in and out with exactly what I wanted.
Oct 15, 2016
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Efficient & courteous from start to finish. Fair ... — Nicole G.
(Patient since 2016)
Efficient & courteous from start to finish. Fair selection of frames for my insurance (Davis).
Oct 10, 2016
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Lame doctors office. Beware! — Katelyn M.
(Patient since 2016)
Service was poor. Waited 20 minutes after scheduled appointment to see the doctor, who wasn't very personable. Staff socialized more together then was helpful to customers. Nothing explained option wise. No answer to my questions.
Oct 6, 2016
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The Vision Center is the only place I trust the w... — Ronald E.
(Patient since 2010)
The Vision Center is the only place I trust the well being of my eyes
Oct 5, 2016
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— Peter C.
(Patient since 2011)
Every one was kind helpful and informative at every step of the process
Sep 29, 2016
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My wife and I had a very good experience at The V... — Roger M.
(Patient since 2016)
My wife and I had a very good experience at The Vision Center. Everything was great!
Sep 16, 2016
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Great service and very friendly staff!... — Dominic I.
(Patient since 2012)
Great service and very friendly staff!
Aug 25, 2016
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I like Dr. Plow but staff is iffy — Brian S.
(Patient since 2011)
I like Dr. Plow and Jen Taber, but I find most of the rest of the staff to be unfriendly and not terribly professional. The young woman that greeted me at reception this time was polite and friendly but I was obviously interrupting a personal phone call. The receptionist that has been there for years is grouchy and my kids are afraid of her. The eye glasses technician usually reaks of cigarette smoke and I don't like to have him get to close to me because the smell is offensive. So I haven't had my glasses updated in years. Lastly I show up a few minutes early anticipating there might be paperwork to deal with. Then the wait is almost always 30 mins or more. My time is valuable too!
Aug 25, 2016
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prompt, little pricey but understand emergency vi... — Tina H.
(Patient since 2016)
prompt, little pricey but understand emergency visit cost. I will be hopefully back to get my exam and new glasses next year. 2017
Aug 25, 2016
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Staff was great and Dr. O'CONNER made my 6 year o... — Mckenna S.
(Patient since 2016)
Staff was great and Dr. O'CONNER made my 6 year old feel comfortable. She was very nervous and he was patient and kind to her.
Aug 22, 2016
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Always a great experience at the vision center. ... — Erika L.
(Patient since 2014)
Always a great experience at the vision center.
Aug 22, 2016
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Very nice physician and staff!... — Andrew B.
(Patient since 2016)
Very nice physician and staff!
Aug 20, 2016
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Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I w... — Jeanine R.
(Patient since 2016)
Professional and selection of eye wear is fantastic. Very helpfull and friendly staff as well. I will continue to come to the vision center for my eye care needs in the future!
Aug 11, 2016
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— Kayla H.
(Patient since 2016)
Excellent service. I was seen right away and after having an awful visit at a different store they were very reassuring. Dr. Plow took his time and answered all of my questions. Appreciate not being rushed and treated like my issues actually mattered!
Aug 6, 2016
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One of the best in patient care. I have never recieved so much time and patience from staff as I d... — Kelsea M.
(Patient since 2016)
One of the best in patient care. I have never recieved so much time and patience from staff as I did here. Super helpful and willing to take the time to help you make a decision in eye care and eye wear. One of the best experiences I have had in exam and picking out glasses. Definetly my clinic I will be staying at.
Jul 31, 2016
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first time, excellent exprience... — Roy W.
(Patient since 2016)
first time, excellent exprience
Jul 28, 2016
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5 stars for The Vision Center, doctors and staff! ... — Susan H.
(Patient since 2015)
5 stars for The Vision Center, doctors and staff!
Jul 27, 2016
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The staff are top notch, already professional and helpful. ... — Barbara A.
(Patient since 2015)
The staff are top notch, already professional and helpful.
Jul 20, 2016
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Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great optio... — Marissa P.
(Patient since 2016)
Wonderful staff who were so kind and helpful. The overall experience was a smooth one. Great options for frames. A side note, gorgeous interior designing!
Jul 16, 2016
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I thought it was a great experience! I was a walk in and they were able to fit me right in and it ... — Kelly D.
(Patient since 2016)
I thought it was a great experience! I was a walk in and they were able to fit me right in and it was quick. They explained everything about my lenses and options and I was very happy with the cost too.
Jul 16, 2016
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— Marcy B.
(Patient since 2016)
I appreciate you giving me an appointment and fitting me in the day I called.
Jul 10, 2016
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A great visit! — Doreen C.
(Patient since 2016)
All staff members that I interacted with were helpful, friendly and professional.
Jul 8, 2016
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Great place set me up with a nice pair of glasses they also offer a quick class on how to put in a... — Nicholas H.
(Patient since 2016)
Great place set me up with a nice pair of glasses they also offer a quick class on how to put in and remove your contacts
Jun 16, 2016
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— John C.
(Patient since 2012)
My visit with Dr Plow was very cordial. He has a down to earth personality. Puts you at ease. Seems knowledgeable about his profession. He is thorough and spends the time needed for a proper eye exam unlike other places I've been where they treat you like your a number. Very satisfied.
Jun 13, 2016
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Great as always. Friendly and helpful.... — Joshua W.
(Patient since 2013)
Great as always. Friendly and helpful.
Jun 13, 2016
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I always have a great experience at The Vision Center. — Sharon S.
(Patient since 2011)
I always have a great experience at The Vision Center. I had a comprehensive eye exam with Dr. Plow. He explained any changes in my vision/eye health and answered any questions I had. The staff was very helpful in explaining my insurance and giving honest opinions with frames choices. The atmosphere at The Vision Center is friendly, warm, and inviting. Thank You!
Jun 12, 2016
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Dr. Plow review — Aiden B.
(Patient since 2012)
He was fast, effective, and, quick to the point. He did it fast and painlessly.
May 30, 2016
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i was very pleased with my visit... — Dylan S.
(Patient since 2016)
i was very pleased with my visit
May 28, 2016
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I would like to say that everyone was very polite and always smiling. Also very helpful.... — Sally S.
(Patient since 2013)
I would like to say that everyone was very polite and always smiling. Also very helpful.
May 26, 2016
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Very nice. — Sandy C.
(Patient since 2016)
Very nice and friendly people working there. Liked the brightness of the sales floor area and waiting room. Staff very professional!
May 24, 2016
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very efficient and helpful staff... — Kathleen R.
(Patient since 2011)
very efficient and helpful staff
May 22, 2016
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great place — Jennifer D.
(Patient since 2009)
In and out. Great staff, having been going to them for years
May 21, 2016
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Entire team is pleasant and easy to work with. — Ted K.
(Patient since 2010)
Entire team is pleasant and easy to work with. The customer service is the reason my wife and I continue to return to the vision center.
May 18, 2016
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Best eye care and customer service ever!... — Bertie M.
(Patient since 2015)
Best eye care and customer service ever!
May 15, 2016
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The atmosphere and staff are amazing. Very friendly and helpful. ... — Melissa R.
(Patient since 2016)
The atmosphere and staff are amazing. Very friendly and helpful.
May 6, 2016
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Dr Plow is a very good and thorough would recommend him to anyone.... — Ronald B.
(Patient since 2014)
Dr Plow is a very good and thorough would recommend him to anyone.
May 5, 2016
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— Mary S.
(Patient since 2008)
I was very very happy with my visit. It was an emergency visit, where I just walked in without an appointment and I was taken almost immediately without having to wait more than 5 minutes for Dr. Plow.
May 4, 2016
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I found everyone I spoke to very pleasant and helpful at the Vision Center... — Diane M.
(Patient since 2016)
I found everyone I spoke to very pleasant and helpful at the Vision Center
Apr 27, 2016
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I would like to thank Dr Plow and all the staff for being so kind and helpful... — Ronald E.
(Patient since 2010)
I would like to thank Dr Plow and all the staff for being so kind and helpful
Apr 20, 2016
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Always friendly and helpful, gets you in and answers all questions. — Mason D.
(Patient since 2014)
Always friendly and helpful, gets you in and answers all questions.
Apr 9, 2016
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5 Stars — Jolene W.
(Patient since 2010)
Always a pleasure. timely. profession and courteous.
Apr 3, 2016
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Overall-Yup! FIVE STARS! — Jonathon G.
(Patient since 2014)
After searching for a personable, patient and professional eye care center...(for about two years) ...and having been in and out of three other central NY facilities with various eye injuries-trade related... I was referred to Dr. Plow's office by a business client... Herself a happy (and discerning patient of his)! Whereupon after the very first visit I quickly came to realize I was finally in a good place and in a office that cared, was safe, modern, well light, conscientious and yes, patient. Each and every time any of the terrific (and knowledgable staff) has proven itself up to the task! After many visits-some lengthy... Some even late to my appointment... And now with about 10 pair of prescription glasses-some technical (specifically for work), some plain and some fashionable... And a pair just for reading...and some sunglasses to ease my cataract... I'm here to say that YES! I'm a client who drives about a hour to get here-one way! And yes! I can see! And yes, I love it here! Dr. Plow takes the time. Roxanne gets it done. Steve knows his glasses... The entire staff is awesome... All the women about the floor help! Now if other CNY businesses could take note! ...I'm impressed and I'm careful who gets my money. The Vision Center is definitely at the top!
Apr 1, 2016
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Services — Elizabeth G.
(Patient since 2016)
Very thorough examination. All my questions were answered. Good explanation of options available. Overall good experience.
Mar 30, 2016
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I loved the fact that everyone took there time with me — Jamie P.
(Patient since 2016)
I loved the fact that everyone took there time with me . I wasn't rushed through like other doctors offices.
Mar 24, 2016
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Excellent Place to get new glasses — Mickey H.
(Patient since 2011)
Dr Plow and his staff are great! Very welcoming to us when we are there. Very helpful and very competent! Have always had a positive experience with every visit!
Mar 24, 2016
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Dr Plow and his staff are awesome! — Michele H.
(Patient since 2011)
Dr. Plow is a wonderful Dr! My family has full confidence in his ability to help with any medical issues we may be having. Plus he has always fits us with the best prescription to be able to see clearly! We look forward to coming into his office every year! When selecting new glasses, there is a huge selection of frames to choose from and the staff is awesome about helping us find the frames we love!
Mar 24, 2016
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Good — David M.
(Patient since 2012)
Not a lot to add, Dr. Plow is very professional, staff was pleasant, overall good experience.
Mar 21, 2016
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Great experience . Doctor was very thorough & informative. — Pamela A.
(Patient since 2016)
Great experience . Doctor was very thorough & informative.
Mar 17, 2016
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Excellent!! — Penny P.
(Patient since 2016)
excellent service all around a great place for vision care!
Mar 14, 2016
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Pleasant Visit — Sharon K.
(Patient since 2014)
My test was conducted; however, the first one was not the correct one. So I had to have the test taken over. Once that was accomplished, the rest of the appointment went well.
Mar 6, 2016
I always have a great experience when I visit the Vision Center — Starlene S.
(Patient since 2009)
I always have a great experience when I visit the Vision Center. the staff are friendly and knowledgeable and do their best to give you the best options for the best price. Friendly, knowledgeable staff that don't rush you when making your decisions. The large selection of frames is also a plus. I highly recommend the Vision Center for all your eye care needs.
Mar 2, 2016
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Wonderful Atmosphere — Victoria D.
(Patient since 2016)
I'm a new patient to the Vision Center. After hearing so many great things I decided to switch. From the moment I walked in I felt very comfortable. The selection of frames was AMAZING. I went in for a contact lens exam. They made sure I knew everything I needed to know before I left. My contacts fit wonderful and I am very happy with my decision to switch.
Feb 22, 2016
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The vision center was extremely helpful to me in explaining what options I had with my insurance — Kevin S.
(Patient since 2013)
The vision center was extremely helpful to me in explaining what options I had with my insurance. I received a very thorough examination and would recommend the vision center to anybody
Feb 20, 2016
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I have been going to Dr. Plow for many years now, he isthe very best. :) — LouAnn M.
(Patient since 2009)
I have been going to Dr. Plow for many years now, he is the very best. :)
Feb 7, 2016
Very pleased ! — Deborah S.
(Patient since 2011)
This is a top notch office with dedicated and knowledgeable staff. They all go the extra mile to assure a quick and efficient visit. I highly recommend this office !!
Feb 4, 2016
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Very satisfied with The Vision Center. — Jane M.
(Patient since 2012)
Very satisfied with The Vision Center.
Feb 2, 2016
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Friendly & Professional Experience — Lori L.
(Patient since 2010)
The office staff was very friendly and courteous. Dr. Plow was very professional and took care of my concerns. Eye exam was comprehensive. No waiting time. Great experience. I would recommend the Vision Center for great service & experience.
Feb 1, 2016
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Staff was very helpful and explained our options and helped to keep the cost of my daughter's... — Janet C.
(Patient since 2014)
Staff was very helpful and explained our options and helped to keep the cost of my daughter's contacts low.
Jan 25, 2016
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Great visit, glasses arrived quickly. — Kathryn C.
(Patient since 2011)
Great visit, glasses arrived quickly.
Jan 15, 2016
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5 Stars! — Nancy B.
(Patient since 2016)
5 stars! Everything was exceptional! I'm glad I picked the Vision Center!
Jan 14, 2016
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— Sandra B.
(Patient since 2016)
Wonderful experience! So glad you are in the twin tiers!
Jan 13, 2016
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Very professional staff, beautiful office and quick service. — Barbara C.
(Patient since 2015)
Very professional staff, beautiful office and quick service.
Jan 1, 2016
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I was.satisfied verry nice people enjoy being there and i will come back for.more apps — Dakota P.
(Patient since 2015)
I was.satisfied verry nice people enjoy being there and i will come back for.more apps
Dec 24, 2015
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I had my appointment at 10:20 and was a few minutes early checked over paper work and everything... — Donald W.
(Patient since 2011)
I had my appointment at 10:20 and was a few minutes early checked over paper work and everything was good and within an minute or two I was called to have my pictures taken of my eyes when that was done went into a waiting room and again within just a couple of minutes Dr. Plow came in and did the eye exam. everyone one is always very friendly and helpful and enjoy the one time a year I have to go to the eye Dr.
Dec 21, 2015
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laid back very reashuring friendly — Larry M.
(Patient since 2011)
laid back very reashuring friendly
Dec 16, 2015
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The Vision center is awesome. It's clean and comfortable. The service is friendly and quick — Joshua L.
(Patient since 2014)
The Vision center is awesome. It's clean and comfortable. The service is friendly and quick. The optometrist explained things and was also very professional and friendly. There was even a person there who helped me select frames, which is nice for people like me with no sense of style. Overall, the best optometrist I have ever used.
Dec 11, 2015
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Very Professional and Great Service — Jennifer C.
(Patient since 2010)
Always professional, knowledgeable and never any issues. Have been going for at least 4 years and will continue to go to The Vision Center.
Dec 5, 2015
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I have been going to the Vision Center for years. I always get a thorough exam from Dr — Eugene S.
(Patient since 2010)
I have been going to the Vision Center for years. I always get a thorough exam from Dr. Plow, leaving with a good understanding of my eye health and needs. The staff is friendly and knowledgeable. They explain my insurance and help me with options. Thank you Vision Center for another great experience.
Nov 22, 2015
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This was by far the best experience I have ever had at ANY vision center!!!! From the... — Jody T.
(Patient since 2015)
This was by far the best experience I have ever had at ANY vision center!!!! From the professional staff to the cleanliness of the environment and everything in between!!!
Nov 19, 2015
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poor selection — Thomas C.
(Patient since 2014)
Although the service I received was adequate, the selection of frames was sorely lacking and since my vision program only allows me new lenses and eye exam once a year and new frames every two years, each time I see a photo of myself or look in the mirror, I am reminded those are not the eyeglass frames I wanted :(
Nov 13, 2015
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The staff is always so friendly and helpful. I highly recommend this office! — Diana C.
(Patient since 2014)
The staff is always so friendly and helpful. I highly recommend this office!
Nov 8, 2015
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My appointment was scheduled for 10:40 — Michelle P.
(Patient since 2011)
My appointment was scheduled for 10:40. I sat in the waiting room until 11 and did not see a doctor until 11:30. This is completely unacceptable. I will be taking my eye care needs elsewhere.
Nov 3, 2015
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Again very very very professional very understanding and love walking and your place in seeing a... — Wyatt W.
(Patient since 2010)
Again very very very professional very understanding and love walking and your place in seeing a beautiful smile at your front desk
Oct 28, 2015
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Friendly and courteous staff and prompt service. — Julie M.
(Patient since 2010)
Friendly and courteous staff and prompt service.
Oct 27, 2015
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Highly recommended. — Jillian H.
(Patient since 2015)
Very friendly and helpful staff. Great experience.
Oct 26, 2015
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Excellent care,adequate staff to meet patient flow, — Lisa S.
(Patient since 2015)
Excellent care,adequate staff to meet patient flow. I felt I was the only patient that was focused upon during my visit, and at no point felt rushed.
Oct 25, 2015
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Great experiance everytime — Ronald E.
(Patient since 2010)
Keep up the good work, The doctors and staff are great.
Oct 22, 2015
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My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are — Wayne H.
(Patient since 2011)
My husband I both are satisfied with our dealings with Dr Plow and his staff. We feel that we are treated with respect. Appointments were easily made and we were able to get in convenient time and not months into the future. We are satisfied with our glasses and have never had to go back because of an issue with them, they are correct the first time. I would and have recommended Dr Plow to others especially people I work with.
Oct 21, 2015
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Great Place. — Carla W.
(Patient since 2015)
I had a wonderful experience here. I received the most thorough exam ever. Dr. O'Connor and the staff are very courteous and kind. Superior selection of eyewear options. Don't go anywhere else.
Oct 15, 2015
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Long Wait but..... — Patricia A.
(Patient since 2014)
The wait was too long, perhaps some magazines would help occupy the time.... and an occasional check in from someone to let you know an updated wait time.
Oct 15, 2015
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When I come in. Next thing I leave as a satisfied customer. — Glenn Z.
(Patient since 2009)
When I come in. Next thing I leave as a satisfied customer.
Oct 10, 2015
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Eh — Samantha C.
(Patient since 2015)
The Dr was great but the reception team was sub par.
Sep 19, 2015
The Vision Center — John H.
(Patient since 2012)
The Vision Center and Dr. John Plow are great. Dr. Plow's exam is thorough and precise. A large selection of frames to fit whatever style you're looking for. If you're looking for contact lenses, they can do that too. The Vision Center is there for all your eye needs.
Sep 19, 2015
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I came in due to a foreign object in my eye, referred by a Quick Care medical facility — Hans K.
(Patient since 2015)
I came in due to a foreign object in my eye, referred by a Quick Care medical facility. The doctor quickly and efficiently removed the object(s) from my eye, and prescribed an antibiotic.
Sep 10, 2015
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Caring and understanding eye professionals — Nathaniel T.
(Patient since 2010)
They are always willing to help with any eyeglass malfunction. They are kind and courteous and Dr. Plow is extremely patient with children. I recommend them to my family all the time.
Sep 6, 2015
I was very pleased with the service I received at The Vision Center in Horseheads, NY — Sue C.
(Patient since 2010)
I was very pleased with the service I received at The Vision Center in Horseheads, NY. Everyone who works there that I was in contact with was very pleasant and they were all able to answer any questions I had. I love the selection and have always been pleased with my glasses and contacts and have had no problems.
Sep 1, 2015
I was worried I would not find the care I had grown used to in NYC, but I was happy to have found... — Kathleen P.
(Patient since 2012)
I was worried I would not find the care I had grown used to in NYC, but I was happy to have found Dr. Plow. He is very thorough, pleasant and knowledgeable. The new place is beautiful and I could not recommend higher.
Aug 31, 2015
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The staff at the Vision Center is supper. — Shannon M.
(Patient since 2010)
The staff at the Vision Center is always great to deal with, friendly and they make sure they get the most out of the insurance options. Love the staff at this office, and they tend to remember you from year to year.
Aug 22, 2015
Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took — McKenzie R.
(Patient since 2015)
Dr. O' Connor was absolutely amazing! He listened to all of my concerns and took the time to explain what he was looking for and what he found.
Aug 22, 2015
Excellence — Sharon C.
(Patient since 2012)
I have received continuing excellence in vision care. Thank you.
Aug 20, 2015
A pleasant and professional experience — Krista M.
(Patient since 2015)
My husband and I had not been to have our vision checked for years. I'm glad we we were able to meet with Dr. Plow. We appreciated that we did not feel rushed nor were we wasting time. It was an overall excellent experience. I also appreciated the staff who helped us pick new glasses and contacts and made sure we for the best deal possible sice we are without vision insurance.
Aug 16, 2015
Amazing experience — Lindsey L.
(Patient since 2012)
I was worried how long an eye appointment would take with two newborns at home, but the staff at The Vision Center were professional, friendly and prompt. The office is very clean, and the staff are exactly what you would hope for. Their new alternative to dilation is wonderful--highly recommended and well worth the $30! Thanks for the great experience: it was so nice to be done in less than an hour!
Aug 16, 2015
I like that I didn't have to wait long to be seen and the whole process of exam and selecting ... — Leroy K.
(Patient since 2014)
I like that I didn't have to wait long to be seen and the whole process of exam and selecting glasses went quick and smooth.
Aug 14, 2015
Everyone was very friendly and nice. — Darlene C.
(Patient since 2015)
Everyone was very friendly and nice.
Jul 27, 2015
Great help picking out frames! Sharon was such a big help figuring cost, insurance,selecting... — Katey M.
(Patient since 2010)
Great help picking out frames! Sharon was such a big help figuring cost, insurance,selecting frames so much so I picked out 2 pair.
Jul 20, 2015
Staff was great and a very thorough exam. Thank you Dr. Plow! — Michaela U.
(Patient since 2015)
Staff was great and a very thorough exam. Thank you Dr. Plow!
Jul 20, 2015
You'll find the people friendly and receptive to your needs. — Paul M.
(Patient since 2015)
You'll find the people friendly and receptive to your needs. I only wish is there was a greater frame selection...but that didn't prevent me from finding and order two pair....
Jul 20, 2015
Dr Plow was great as always. He is a pleasure to deal with. I definitely would recommend him — Nancy M.
(Patient since 2008)
Dr Plow was great as always. He is a pleasure to deal with. I definitely would recommend him. Kristi was the young lady I dealt with while choosing my glasses. She was extremely helpful and sweet.
Jul 19, 2015
Most thorough exam and explanation I have experienced at an eye exam. — Sandra S.
(Patient since 2015)
Most thorough exam and explanation I have experienced at an eye exam.
Jul 19, 2015
Pleasant and Affordable — Riley E.
(Patient since 2015)
The staff here was very kind, quick and helpful! My eye exam went smoothly, and my eye doctor was very kind. I do not have eye insurance, which made me a bit nervous at first but the exam ended up being very affordable. The building is well kept and the frames selection includes quite a bit of variety. I would definitely recommend this vision center to a friend.
Jul 16, 2015
Impressive office! — Autumn W.
(Patient since 2015)
The staff was wonderful, the office was beautiful and the Dr. was friendly and efficient.
Jul 13, 2015
Best service and knowledgeable staff — Lisa P.
(Patient since 2011)
Best service and knowledgeable staff. I love the practice and all the great people, selections and atmosphere.continue the good work!
Jul 3, 2015
I highly recommend The Vision Center! — Erin O.
(Patient since 2015)
I highly recommend The Vision Center! I had a very enjoyable experience and felt comfortable throughout my exam. The knowledgable staff helped me understand my insurance coverage and the pricing that best worked for me.
Jul 2, 2015
Very helpful staff all around — Katherine P.
(Patient since 2015)
Very nice front staff and Dr. Connors was very clear on all the procedures as he conducted them. Dr. Was very patient with me and allowed me time to decide on options during eye exam. My prescription is perfect. I did not wait long to be seen nor did I wait long once in the examining room for the Doctor.
Jun 30, 2015
Was really pleased with the over all visit.. — Ashley H.
(Patient since 2015)
Was really pleased with the over all visit...very happy to see people love their jobs and want to do it correctly and thorough.Will be referring alot of people your way!
Jun 25, 2015
My first time at The Vision Center. — Barbara A.
(Patient since 2015)
My first time at The Vision Center. The staff was very friendly and knowledgeable. Dr. Plow explained my exam results in a way that was easy to understand. I would definitely recommend Dr. Plow & The Vision Center.
Jun 25, 2015
I was totally amazed at everything at The Vision Center It was like being pampered everyone bends... — Erdina C.
(Patient since 2015)
I was totally amazed at everything at The Vision Center It was like being pampered everyone bends over backwards to see you are well taken care of. I have told my friends I will never go to another place to get my eyes checked.
Jun 23, 2015
Wait was too long — Rebecca K.
(Patient since 2006)
The wait in the waiting room was long, then got into exam room and waited some more. Heard other patients complaining about the wait time.
Jun 23, 2015
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#1 Eyecare — Susan F.
(Patient since 2008)
My children and I have been with Dr. Plow and the Vision Center since they opened. He's a wonderful Dr., the staff is wonderful and extremely helpful. I highly recommend them to everyone. :)
Jun 18, 2015
This was my first visit to The Vision Center, I was very pleased with my — Marsha C.
(Patient since 2015)
This was my first visit to The Vision Center, I was very pleased with my entire experience that day
Jun 15, 2015
Good Experience — Noah R.
(Patient since 2015)
I went for my appointment with two small children and the staff was very understanding when the kids were not on their best behavior.
Jun 15, 2015
My daughter's visit went very well — Annie D.
(Patient since 2012)
My daughter's visit went very well. The staff are always fast to welcome us in the door and get the process started. Dr. Plow is very sensitive to my daughter's eye care. She is extremely light sensitive and he makes it a point to do what he can to make it a pleasant exam for her. He explained our options thoroughly and gave us our due time to bring up concerns and cares for her eyes. She wears contacts and eyeglasses and her vision is very poor. So, we our comforted that we have a great eye doctor who cares and is concerned for her eye sight as we are.
Jun 15, 2015
Going to the Vision Center is the best experience you can have at an eye Dr. Dr Plow is the best — Caroline M.
(Patient since 2010)
Going to the Vision Center is the best experience you can have at an eye Dr. Dr Plow is the best
Jun 10, 2015
I was treated very nicely by everyone. — Shirley S.
(Patient since 2010)
I was treated very nicely by everyone.
Jun 7, 2015
emergency visit — Kelly D.
(Patient since 2014)
I called mid morning because something was in my eye. Dr. Plow took me in at noon and removed the problem. He explained that if I did not feel much better the next morning, to come back the next day. Visits with doctors are so hard to arrange on short notice and Vision Center was wonderful.
Jun 3, 2015
friendly — Krystal R.
(Patient since 2015)
visit was quick and everyone was friendly. it was my daughters first eye exam and they made it a good experience for her.
Jun 2, 2015
It was a great first experience — Tera M.
(Patient since 2015)
It was a great first experience. I felt like the Dr took Tim with me to explain things and really cared about me having the correct prescription.
May 16, 2015
Excellent service — Dorthy H.
(Patient since 2015)
My husband and I had appointments in the evening and were treated very well. The staff were very accommodating and professional. They explained every step and answered every question. The only thing that was overlooked was making an upcoming appointment as I needed to come back in a few months. I will definitely let others know of their excellent service. No complaints here.
May 16, 2015
All around pretty great experience — Timothy G.
(Patient since 2011)
All around pretty great experience. Very helpful determining if insurance or other coverage was better than store discounts. Easily toggled between this appointment and my last which was helpful for my questions. It's a busy practice because they know how to provide quality service efficiently.
May 9, 2015
First Time Contacts Lenses Exam — Dana M.
(Patient since 2015)
I went to see Dr. Plow for a Contact prescription. He is such a nice doctor. He made sure I understood everything that he was doing and telling me. When it was time to try on lenses, Joel helped me out. He was so patient, and so nice. I was awful at putting them in but it didn't bother him at all. Such a great first time visit!
May 7, 2015
Some Bling Please! — Nora B.
(Patient since 2009)
I picked up a great pair of "Diva" glasses that are beautiful! I feel if you're going to be plaqued with visual aids around your face, then you might as well get some with bling! Thanks for the high-fashion choices Vision Center.
May 6, 2015
The best place to go for all you vision problems — Ronald E.
(Patient since 2010)
The best place to go for all you vision problems
May 3, 2015
Staff was very knowledgeable as well as helpful — Daniel D.
(Patient since 2015)
Staff was very knowledgeable as well as helpful. Explained all options and gave discounts where they were available. Even checked my insurance and found out I did have coverage after I said no I didn't.
May 3, 2015
Very friendly people and they know there business — Charles T.
(Patient since 2015)
Very friendly people and they know there business. They have frame prices that will fit every bodies budget.
Apr 30, 2015
Very Happy With Our Visit — Jennifer F.
(Patient since 2010)
We're always greeted with pleasant smiles and greetings whenever we have an eye appointment. From the time we walk in until we leave, we feel like we're made welcome and treated with the best care. We recommend The Vision Center (and Roxanne!) to anyone!
Apr 30, 2015
Nice staff, updated equipment.Overall this is a great place to go for vision care — Jessica B.
(Patient since 2014)
Nice staff, updated equipment. Overall this is a great place to go for vision care. Office is very clean and inviting. Happy to see they invest in their equipment.
Apr 29, 2015
The employees were very engaging, and friendly. — Aiden B.
(Patient since 2012)
The employees were very engaging, and friendly.
Apr 28, 2015
Excellent — Madelyn B.
(Patient since 2013)
It was a great experience the staff was very helpful, and friendly. They made my experience most satisfactory. I would definitely recommend my friends to be apart of your services. Thank you for your hospitality.
Apr 26, 2015
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Awesome Service!!! — Bertie M.
(Patient since 2015)
I went to The Vision Center for the first time this week. I was more than impressed with the excellent service I received. Dr. Plow explained what is going on with my eyes, which is not something that ever happened at the place I have gone to for the last fourteen years. I can't wait for my new glasses. The selection of frames is phenomenal. The office is beautiful and clean! I would recommend them to anyone!
Apr 16, 2015
Dr. Plow and his staff are very good — Leonard N.
(Patient since 2015)
Dr. Plow and his staff are very good. All of my question and concerns were addressed completely and were explained in great detail. I did not feel rushed at any time. Thank you for an excellent experience!
Apr 9, 2015
Always a great experience — Mary R.
(Patient since 2009)
Dr. Plow and the staff at The Vision Center are the best. They are so professional and no question is too small. You really feel they listen and your satisfaction is highly important to each and every person you come in contact with.
Apr 6, 2015
Love the space! — Nicole R.
(Patient since 2012)
Loved the new office space! My appointment was right on time, I really appreciated that I was in and out quickly with very little wait.
Apr 6, 2015
staff up front were not very friendly, one was on the phone with a customer and she was rolling... — Bernadette D.
(Patient since 2010)
staff up front were not very friendly, one was on the phone with a customer and she was rolling her eye and sighing as if the customer was an inconvenience. Not a very good impression on the other customers in the waiting area.
Apr 3, 2015
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highly recommend — Bert K.
(Patient since 2015)
Friendly and courteous. Very helpful and knowledgable.
Mar 30, 2015
I came to The Vision Center because I was worried about discomfort in my eye — Amy L.
(Patient since 2015)
I came to The Vision Center because I was worried about discomfort in my eye. It turns out to be a cataract. The doctor explained the situation to me and gave me an exam for new glasses. I was especially pleased that I could keep my current frames.
Mar 29, 2015
Everyone was extremely nice and helpful — Lance G.
(Patient since 2015)
Everyone was extremely nice and helpful. Didn't ha e to wait for the Dr he came in pretty fast after I sat down.
Mar 29, 2015
DoubleD — Dana D.
(Patient since 2015)
An awesome complete eye care center that is focused on the customer. The employees went out of their way to help you obtain the best results possible.
Mar 22, 2015
No issues. It was friendly, fast and professional. Dr. Plow is great, as is the staff. — Janice T.
(Patient since 2008)
No issues. It was friendly, fast and professional. Dr. Plow is great, as is the staff.
Mar 20, 2015
While waiting, Natalie made a point to reach out and connect with me, engaging in pleasant... — Renee G.
(Patient since 2010)
While waiting, Natalie made a point to reach out and connect with me, engaging in pleasant conversaton and just seemed very genuine and friendly. During my time there, I overheard an older man expressing appreciation to Tracy, for what he referred to as her "excellent bedside manner". He also offered her praise for the ways she handled kids in the waiting area. Dr. Plow offered exceptional service and is obviously very competent, open and knowledgeable. I was very impressed by the staff and service during my appointment.
Mar 19, 2015
pleasant visit — Angie G.
(Patient since 2010)
Employees seemed to be more friendly and happy to be at work (maybe because of the new building). Still seems a bit pricey. I waited until I had insurance so that I could afford contacts. My insurance paid half. I still paid $200 for the eye exam and a years worth (of 1 month) contacts. Overall I was satisfied. Very helpful and knowledgeable. Pleasant environment.
Mar 18, 2015
Great visit — Patricia C.
(Patient since 2015)
You people are nice. I would rather come to the vision works verses twin tier eye.😊
Mar 13, 2015
The Vision Center staff are always very thorough and attentive with their customers' needs — Amanda F.
(Patient since 2009)
The Vision Center staff are always very thorough and attentive with their customers' needs.They a truly a wonderful group and will continue to do business with them as long as time allows! Dr. Plow is the best of the best! Thank you so much!
Mar 7, 2015
todd dildine — Todd D.
(Patient since 2015)
Nice office& nice staff.My first visit was very busy due to many vendors selling there ware.On return to Pick up my Two pairs of glasses, only received one due to an office error. Now I get to wait a couple more weeks and drive an hr to get my second pair.
Mar 2, 2015
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Dr. Plow and his staff do an excellent job. — Mickey H.
(Patient since 2011)
Dr. Plow and his staff do an excellent job.
Mar 2, 2015
My husband, son and I all come together. We had an excellent visit this past week — Michele H.
(Patient since 2011)
My husband, son and I all come together. We had an excellent visit this past week. The staff were all very friendly and helpful. Picking out new glasses is always so difficult for me but when I come to the Vision Center, I always feel great about the frames I end up getting. Not only do the staff help me find frames to try on, they give opinions when asked how they look and make it a fun experience. We always look forward to coming in for our yearly exam visits!
Mar 2, 2015
Great experience — Melissa T.
(Patient since 2015)
The Vision Center was a nice place to go and get my eyes checked out. I was pleasantly surprised how quickly I got my glasses! The lady said up to two weeks and I got a call the next day after my visit. Will do business with Vision Center again.
Feb 28, 2015
I was very pleased — Penny W.
(Patient since 2015)
I was very pleased with my visit and Dr. O'Conner was very thorough and professional. I would def recommend your vision center.
Feb 22, 2015
I was super impressed with how friendly and helpful the entire staff is — Lynn P.
(Patient since 2015)
I was super impressed with how friendly and helpful the entire staff is. Keep up the great work! Great office and great experience!
Feb 15, 2015
Love Dr. Plow, very happy with the my visit. — Antoinette C.
(Patient since 2009)
Love Dr. Plow, very happy with the my visit.
Feb 12, 2015
Everyone was very professional, nice ans helpful — Vanessa P.
(Patient since 2015)
Everyone was very professional, nice ans helpful. In all of the years I have been getting eye exams ass New glasses, this has been the best experience, hands down. Thank you all. You guys are awesome.
Feb 10, 2015
Long wait — Deborah B.
(Patient since 2011)
I like Dr. Plow, but the wait was too long. This is also not the first time I've had to wait longer than 30 minutes from my appointment time.
Feb 7, 2015
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I had a great visit that was very professional — Gary S.
(Patient since 2015)
I had a great visit that was very professional. Dr Plow makes you feel very comfortable and the rest of the staff very helpful. Thanks, Gary
Jan 31, 2015
Great Experience — Alexandria H.
(Patient since 2011)
Always a great experience and wonderful to work with. My daughter will start coming in June after she turns 4.
Jan 26, 2015
...pleasant business and professional atmosphere; Dr — Diane B.
(Patient since 2015)
...pleasant business and professional atmosphere; Dr.Plow and Kristi couldn't have been more helpful.
Jan 24, 2015
Great, friendly, helpful staff! Dr Plow is awesome! — Michelle L.
(Patient since 2011)
Great, friendly, helpful staff! Dr Plow is awesome!
Jan 24, 2015
Excellent! — Nichole S.
(Patient since 2015)
This was, by far, the best experience I have ever had getting an eye exam. The staff is very friendly and Dr. O'Connor is extremely knowledgable. I will definitely let family and friends know that The Vision Center is the best place to go for an eye exam!
Jan 23, 2015
— Julie H.
(Patient since 2010)
I would rate 4 stars. There is always room for improvement.
Jan 23, 2015
Greeted warmly when we arrived and the exam moved right along.Thank you — Robert W.
(Patient since 2013)
Greeted warmly when we arrived and the exam moved right along.Thank you
Jan 21, 2015
5 — Michael R.
(Patient since 2015)
It was my first visit and thought everyone was very professional, courtious, and knowledgable. The facility was very clean and in order.
Jan 16, 2015
I always had a great experience before when coming to this office but I was disappointed with the... — Kristen D.
(Patient since 2011)
I always had a great experience before when coming to this office but I was disappointed with the way I was greeted when I came in. The receptionist was picked up the phone in the middle of me talking to her to make an outgoing phone call that did not pertain to me. In fact she was on the phone the entire time I was checking in with her even though I had question I would like to have answered. I then had to wait over an hour passed my scheduled time to see the Dr. The saving grace was the wonderful woman who helped me at the end of my appointment. She was not even the person who was supposed to help me but noticed I had been forgot about in regards to my glasses selection. She was beyond helpful and I wish I knew her name. I was set to look for a new office until I interacted with her and decided I will go back one more time because every place has an off day.
Jan 6, 2015
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Overall, it was a good visit. — Kathryn C.
(Patient since 2011)
Overall, it was a good visit.
Jan 4, 2015
Your office staff were very considerate of our need for two fast appointments this past week — Wendy B.
(Patient since 2011)
Your office staff were very considerate of our need for two fast appointments this past week. Our exams went well, and the doctor is very pleasant and knows his business. The staff were all very respectful, as well as being so helpful finding us exactly what we needed. Your new building is very nice and easy to find. I would recommend you to my friends.
Jan 2, 2015
My expectations were exceeded everyone was very nice and made my son feel comfortable and you had... — Anthony S.
(Patient since 2014)
My expectations were exceeded everyone was very nice and made my son feel comfortable and you had a good selection of frames. My son is excited to get his glasses.
Jan 1, 2015
Excellent Experience — Doris E.
(Patient since 2014)
The entire staff from the check in people to Dr. Plow to the person filling my glasses needs were very pleasant and professional.
Dec 22, 2014
First Visit — Gary H.
(Patient since 2014)
People were friendly. Only complaint is that I was not informed as to my eye vision analysis.20/20, 20/30 etc.
Dec 21, 2014
Annual check up - no hassle professional — Barbara O.
(Patient since 2012)
Friendly & professional. Latest technology available.
Dec 10, 2014
Was great service.. we love the vision center — Melissa G.
(Patient since 2010)
Was great service.. I nor my daughter had apointments but they worked us in pretty quickly!!
Dec 8, 2014
FROM WHEN I WALKED IN THE DOOR TILL I LEFT MY VISIT WAS VERY PLEASANT AND WOULD RECOMMEND YOUR... — Donald W.
(Patient since 2011)
FROM WHEN I WALKED IN THE DOOR TILL I LEFT MY VISIT WAS VERY PLEASANT AND WOULD RECOMMEND YOUR OFFICE TO ANY OF MY FREINDS AND CO-WORKERS
Dec 8, 2014
Great Experience — Timothy H.
(Patient since 2014)
The staff was friendly and helpful through the entire visit. The doctor is current and knowledgeable. I was extremely pleased!
Dec 7, 2014
Great visit! — Patsy D.
(Patient since 2010)
Very efficient and answered all my questions...and I think I'll like my new frames!
Dec 1, 2014
good — Kari A.
(Patient since 2012)
had a bit of trouble finding the new location but the rest turned out ok
Nov 28, 2014
Friendly staff, nice environment — Ayza H.
(Patient since 2014)
Overall the visit was pleasant and the staff was very helpful.
Nov 27, 2014
Friendly Professional Service — Kevin B.
(Patient since 2014)
I was a first time visitor to the Vision Center and Dr. Plow. The new facility is very welcoming and organized. The staff is professional and Dr. Plow is very complete. We are lucky to have such a quality facility in our region.
Nov 24, 2014
Great Experience. My appointment was on time. Dr. Plow is always friendly and informative — Eugene S.
(Patient since 2010)
Great Experience. My appointment was on time. Dr. Plow is always friendly and informative. The staff is upbeat and attentive to my needs. They are helpful with my insurance and make sure I look and feel good with my decisions. Thank You. See you next year.
Nov 22, 2014
Everyone was happy and it was great atmosphere !!! I'm 100% happy and pleased with the service I... — Jasante C.
(Patient since 2014)
Everyone was happy and it was great atmosphere !!! I'm 100% happy and pleased with the service I was provided and seeing I had my three young children with me !!!
Nov 21, 2014
Just more of a selection of frames not just for men but for women to my wife comes here to and she... — Michael D.
(Patient since 2014)
Just more of a selection of frames not just for men but for women to my wife comes here to and she would love more of a sel
Nov 21, 2014
Excellent Customer Service! — Erin C.
(Patient since 2008)
I like going to the Vision Center because the staff is always welcoming and explain things very well. Also, the selection of frames is vast and I appreciate it when they take the time to help me pick out frames that work for my needs and budget. And look good on me.
Nov 4, 2014
I have been a patient of Dr. Plow's for many yeard now and plan to keep it that way — Arianna K.
(Patient since 2014)
I have been a patient of Dr. Plow's for many yeard now and plan to keep it that way. Everyone that works within the office is friendly and efficient. They are always smiling and things seem to always be running smoothly.
Nov 3, 2014
Had such a great experience. The staff was courteous and so helpful. As always. — Nicholas G.
(Patient since 2013)
Had such a great experience. The staff was courteous and so helpful. As always.
Nov 2, 2014
Service with a smile — Steven C.
(Patient since 2013)
You always feel welcome when you visit the Vision Center.
Oct 30, 2014
The team at the Vision Center are quite nice and perfessional — Patricia M.
(Patient since 2009)
The team at the Vision Center are quite nice and perfessional. The office is clean, organized and very inviting to walk in.
Oct 27, 2014
Very nice first experience. Everyone was very professional. I would highly recommend. — Victoria D.
(Patient since 2014)
Very nice first experience. Everyone was very professional. I would highly recommend.
Oct 23, 2014
Everyone there is very helpful — Denise C.
(Patient since 2014)
Everyone there is very helpful. Dr Plow is wonderful takes his time with you and explains everything to you.
Oct 22, 2014
service was great i would like to to be able to see the price options — Lewis Y.
(Patient since 2012)
service was great i would like to to be able to see the price options
Oct 19, 2014
i would recommend the facility and the doctors within the vision center — Vicky R.
(Patient since 2014)
i would recommend the facility and the doctors within the vision center.they were very professional and patient friendly.
Oct 11, 2014
I love going to Vision center in Horseheads,NY — Susan C.
(Patient since 2011)
I love going to Vision center in Horseheads,NY. The Dr and sales people are so friendly and helpful.
Oct 6, 2014
Fast service, Dr. Plow was awesome. Prices are too high. — Dale D.
(Patient since 2014)
Fast service, Dr. Plow was awesome. Prices are too high.
Sep 28, 2014
The Vision Center — Laura W.
(Patient since 2012)
I believe her name was Judy Sedgwick she was phenomenal in helping pick frames, lenses, and sun-glasses. I have already recommended family and friends to visit the Vision Center.
Sep 28, 2014
Dr. Plow is Great :) — John H.
(Patient since 2012)
Dr. Plow is great. Everything explained thoroughly. My prior eye exam was at The Vision Center--this one at The Vision Center--when the time comes, my next one will be at The Vision Center. Keep up the good work. :)
Sep 22, 2014
Your staff was so personable — Megan F.
(Patient since 2014)
Your staff was so personable. Compared to local doctors, your team was the best I have visited by far.
Sep 18, 2014
Good experience. I came early so I could pick out frames. Everyone friendly. — Patricia K.
(Patient since 2014)
Good experience. I came early so I could pick out frames. Everyone friendly.
Sep 15, 2014
Disappointment — Carole S.
(Patient since 2011)
And no one noticed that I was gone - no phone call or anything!!
Sep 15, 2014
I'm certain you would rather I skip this... — Carole S.
(Patient since 2011)
I'm certain you would rather I skip this...
Sep 15, 2014
Extremely courteous and thorough — Kim F.
(Patient since 2014)
Both my husband and I were so very pleased with our care. I felt that every test and procedure were explained thoroughly. The staff helped us pick out great frames, also. Our last experience was at a 'chain vision center', and we were very unhappy with the lack of professionality there. We are so happy to have found The Vision Center.
Sep 7, 2014
i was a little disappointed because i could not get some kind of a figure on how much it would... — Alberta B.
(Patient since 2009)
i was a little disappointed because i could not get some kind of a figure on how much it would cost me,i was told i had to wait until i came back for my fitting,as a senior on a budget it would be nice to have a price just in case i had to wait and less embaressing to have to say no i cant afford it
Sep 7, 2014
— Sandra M.
(Patient since 2010)
Everyone I spoke to was very professional and pleasant. I already tell my friends and family that this is where I receive my eye care. Thank you!
Sep 7, 2014
Dr. John P. Plow and Staff — Gloria L.
(Patient since 2011)
I waited longer than expected but everything moved along once I was taken in for my appt.
Sep 5, 2014
Everyone was very friendly and experienced the girl that taught my daughter about her contacts was... — Cheryl M.
(Patient since 2011)
Everyone was very friendly and experienced the girl that taught my daughter about her contacts was very friendly and knowledgeable she made it a great experience for her
Aug 31, 2014
Being Diabetic , the staff explained different parts of the exam — Robert D.
(Patient since 2014)
Being Diabetic , the staff explained different parts of the exam. Why the importance of yearly check up and that insurance covered exam.
Aug 25, 2014
Dr — Dylan R.
(Patient since 2010)
Dr. Plow and his staff are great! Took my son in to get his first pair of contacts and they were so patient with him, it took over an hour for him to get one contact in, they never rushed him and made him so comfortable!! Great staff and a great experience!
Aug 24, 2014
The Vision Center is an excellent and thorough care facility where eye care and service are top... — Stephanie L.
(Patient since 2011)
The Vision Center is an excellent and thorough care facility where eye care and service are top quality!
Aug 16, 2014
Good care but extremely expensive. — Jeremy K.
(Patient since 2009)
Good care but extremely expensive.
Aug 16, 2014
Reply
Dr.Plow was extremely capable and comfortable — Timothy O.
(Patient since 2014)
Dr.Plow was extremely capable and comfortable. He moved very quickly without making it feel rushed at all. He was professional, considerate and very good at his job. Thank you!
Aug 8, 2014
Great service — Irene O.
(Patient since 2013)
Great service and friendly staff. Huge selection of eyeglass frames.
Aug 4, 2014
Good choice — Robin S.
(Patient since 2014)
Much better than some other local options. Excellent doctor and fantastic help with selecting glasses. Reception staff seemed that I was interrupting them.
Aug 1, 2014
very nice people, doctor did a complete exam while explaining everything — Olivia B.
(Patient since 2014)
very nice people, doctor did a complete exam while explaining everything. so many choices of frames and manufacturers
Jul 26, 2014
Excellent Service — Kelly R.
(Patient since 2009)
I recommend Vision Center to anyone needing an eye exam. I have never been happier with an eye place.
Jul 24, 2014
I was referred to — James W.
(Patient since 2014)
I was referred to the Vision Center after several bad experiences with Empire. I am very satisified with the service at the Vision Center and see why I was referred there.
Jul 22, 2014
I had a very good experience look forward to seeing the people at the vision center again. — Tomilyn P.
(Patient since 2014)
I had a very good experience look forward to seeing the people at the vision center again.
Jul 18, 2014
Excellent — Kathleen S.
(Patient since 2014)
Everyone was very friendly and accommodating!
Jul 2, 2014
Wonderful with 7yr old — Reagan M.
(Patient since 2014)
My 7yr old daughter was very nervous going in. The staff were great from the receptionist to the Dr they talked to her not me so she felt involved and comfortable. Great experience and would highly recommend!
Jun 26, 2014
Yearly Eye Exam — Wesley H.
(Patient since 2011)
Same excellent service in a brand-new building.
Jun 25, 2014
The contacts I received at my appointment did not fit proot a different properly — Janet R.
(Patient since 2014)
The contacts I received at my appointment did not fit proot a different properly. I returned a few hours later and got a different pair that also do not fit properly. I have never had this problem in all the years I have worn contacts. I am very disappointed in my experience with this.
Jun 22, 2014
Reply
its not about how many appointments you have or how much money you make its about the quality of... — Linda D.
(Patient since 2014)
its not about how many appointments you have or how much money you make its about the quality of the visit ,the service,the concern,time,and calmness of the visit
Jun 22, 2014
Reply
Good first visit — David J.
(Patient since 2014)
Courtious staff one dispenser needs to catch up on the lastest technology
Jun 14, 2014
The staff is very efficient and knowledgeable. Dr. Plow makes the visit pleasant and enjoyable — Michele D.
(Patient since 2011)
The staff is very efficient and knowledgeable. Dr. Plow makes the visit pleasant and enjoyable. You do not feel like you are going through an assembly line like other offices, the staff makes you feel at home. There is even a keurig available for a cup of coffee!!
Jun 12, 2014
The Vision Center has a wonderful team and Dr. Plow is exceptional — Christy B.
(Patient since 2011)
The Vision Center has a wonderful team and Dr. Plow is exceptional. I know he is always going to be honest and do what is best for my vision and myself.
Jun 9, 2014
Laura Decker — Laura D.
(Patient since 2010)
The new location was well kept, clean, and pleasant. Excellent experience as always.
Jun 8, 2014
Everyone was knowledgeable and helpful and willing to give opinions on new glasses. — Julie M.
(Patient since 2011)
Everyone was knowledgeable and helpful and willing to give opinions on new glasses.
Jun 6, 2014
Everyone was friendly and professional. Office was clean and comfortable. — Melissa B.
(Patient since 2014)
Everyone was friendly and professional. Office was clean and comfortable.
Jun 5, 2014
Another great exam — Cynthia L.
(Patient since 2013)
For the second year in a row another thorough and great exam. I will not be going anywhere else for my eye exam, Pleasant new office and state of the art equipment. I will refer my coworkers and friends to this office.
Jun 1, 2014
Dr. Plow is great but prices increased! — Kaden S.
(Patient since 2012)
I love the service provided and the doctor is fantastic but when they moved into the new building, the prices increased significantly!
May 31, 2014
Reply
An asset to our community! — Jennifer R.
(Patient since 2014)
An absolutely amazing and incredibly professional business for all ages and situations!
May 30, 2014
Excellent Service and Selection! — Melissa S.
(Patient since 2014)
My son and I were very happy with the level of service we received. We also were very impressed with the tremendous selection of products available for us to choose from. My son was fitted for his first pair of contacts and the representative was extremely helpful, and patient, with him as he learned how to put in and take out his new lenses.
May 23, 2014
excellent, being sent text messages helps remind me about appointments — Joseph M.
(Patient since 2012)
excellent, being sent text messages helps remind me about appointments
May 17, 2014
Thank you! — Patsy D.
(Patient since 2010)
Thank you! I was concerned about redness in my eye, and they got me right in between other appointments to have it checked out. I really appreciated that.
May 15, 2014
Friendly Atmosphere — Maureen B.
(Patient since 2008)
Friendly Atmosphere The staff and doctors are above most. They care about the people, rather than just acting like you are an appointment.
May 14, 2014
Great appointment — Karen D.
(Patient since 2011)
Going for an eye exam has never been something I enjoyed, but I had a great experience at The Vision Center. I'm glad I went
May 12, 2014
Over all it was good but the staff could be a little but more friendly instead if treating it like... — Benjamin H.
(Patient since 2009)
Over all it was good but the staff could be a little but more friendly instead if treating it like a job.
May 11, 2014
I was not happy with the process to pick up my glasses or the person fitting them — Kathleen R.
(Patient since 2012)
I was not happy with the process to pick up my glasses or the person fitting them. She was more interested in selling me her jewelry than listening to my thoughts on the new glasses and lenses. She just kept saying that I will get use to them because the rx had changed slightly. I have given them a few days and they still do not feel correct.
May 11, 2014
Reply
A wonderful experince — Loriann F.
(Patient since 2014)
Professional and Friendly staff, a beautiful new building, and top of the line service from my first phone call to the end of my visit. I would recommend the Vision Center whole-heartedly.
May 10, 2014
Professional and Friendly — Loriann F.
(Patient since 2014)
I recently had my first appointment at The Vision Center. Right from my first phone call when they got me in the very next day, and through out my visit, the staff was professional, friendly and helpful. They have a large selection of frames and take several insurance plans. I would recommend The Vision Center without reservation.
May 10, 2014
Average — John R.
(Patient since 2014)
Very friendly however first visit from start to finish took about 90 minutes, entirely to long. Second visit was confusing and I left a little annoyed.
May 10, 2014
Great office! — Christina R.
(Patient since 2010)
Dr. Plow and associates are terrific.
May 10, 2014
The atmosphere is fantastic, The Doctors are great, It's the right place to be for all your eye's... — Ronald E.
(Patient since 2010)
The atmosphere is fantastic, The Doctors are great, It's the right place to be for all your eye's needs
May 10, 2014
informative visit — Amanda S.
(Patient since 2014)
My situation was explained to me very well and I was able to get answers to all the questions I had.
May 10, 2014
Excellent customer service. Thank you! — Marianne G.
(Patient since 2014)
Excellent customer service. Thank you!
May 10, 2014
