The Grafton Eye Center

Dr. Kristopher Knous, Dr. Melissa Knous, Dr. Michelle Lewis

Star Star Star Star Star 787 Reviews

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Reviews

StarStarStarStarStar My experience was a good one, I would suggest g... —    (Patient since 2021)

My experience was a good one, I would suggest going there to everyone.


StarStarStarStarStar Extremely pleased with the care I received —    (Patient since 2021)

Extremely pleased with the care I received


StarStarStarStarStar Outstanding !!  —    (Patient since 2021)

Fantastic care!! Very knowledgeable, thorough and informative ! My expectations were exceeded. Highly recommend !!


StarStarStarStarStar Very thorough and efficient. Your system of t... —    (Patient since 2021)

Very thorough and efficient. Your system of testing equipment is impressive and comforting Staff is awesome. Thank you


StarStarStarStarStar It’s always a pleasure going to see MelissaEve... —    (Patient since 2020)

It’s always a pleasure going to see Melissa Everyone is so friendly. I love going to the eye in Costco. God Bless All


StarStarStarStarStar So pleased all the way around! —    (Patient since 2020)

So pleased all the way around! Staff and doctors are warm, professional, and caring. Very efficient and everything is explained with consideration. Would highly recommend!


StarStarStarStarStar Great experience. It had been a few years since... —    (Patient since 2021)

Great experience. It had been a few years since I’d had my eyes checked. Everyone was great and very thorough. Thanks again!


StarStarStarStarStar Last Minute Delight. —    (Patient since 2020)

Dr. Lewis was able to squeeze me in at the last minute. Professional and thorough. A fabulous experience


StarStarStarStarStar Very pleasant experience and thorough examinati... —    (Patient since 2021)

Very pleasant experience and thorough examination. Really liked the eye scan vs. eye drops option. Dr. Melissa Knous was very pleasant, informative, nd made me feel comfortable. I would highly recommend this clinic.


StarStarStarStarStar Exceptional care —    (Patient since 2021)

Excellent exam by Dr. Lewis. Thorough and not rushed. Would highly recommend her if you’re in need of an eye exam.


StarStarStarStarStar 5 star. Always appreciate the professionalism p... —    (Patient since 2019)

5 star. Always appreciate the professionalism provided by staff & the education & concern we get from Dr. Kris, as well as a laugh or two. Great visit once again. Thank you. John & Kim


StarStarStarStarStar Very happy with my appointment. My concerns we... —    (Patient since 2020)

Very happy with my appointment. My concerns were answered.


StarStarStarStarStar Good experience at Costco Optical in Grafton Wi.. —    (Patient since 2021)

I thought the service was excellent and very thorough. Melissa did a great job and took plenty of time to answer all of my questions. All in all I was very satisfied and would recommend this practice to friends


StarStarStarStarStar Good service —    (Patient since 2021)

Good service with knowledgeable staff and doctor very helpful in answering my questions.


StarStarStarStarStar My entire family sees Dr. Lewis at the Grafton ... —    (Patient since 2020)

My entire family sees Dr. Lewis at the Grafton Eye Center and we all love her. She is an excellent eye doctor that we highly recommend.


StarStarStarStarStar I was impressed with the professionalism of all... —    (Patient since 2021)

I was impressed with the professionalism of all the staff & doctors


StarStarStarStarStar An excellent experience with some new technolog... —    (Patient since 2021)

An excellent experience with some new technology that I found interesting. Thank you.


StarStarStarStarStar Was a great visit. I would highly recommend the... —    (Patient since 2020)

Was a great visit. I would highly recommend them.


StarStarStarStarNo Star Great experience, very professional, and quick —    (Patient since 2021)

Great experience, very professional, and quick


StarStarStarStarStar  —    (Patient since 2020)

Excellent care. Always explains everything very well .would definitely recommend Dr. Kris and staff.always very friendly


StarStarStarStarStar Couldn't be more pleased.  —    (Patient since 2021)

Couldn't be more pleased.


StarStarStarStarStar most professional.excellent staff from lab to ... —    (Patient since 2021)

most professional. excellent staff from lab to checkout.


StarStarStarStarStar Very professional & thorough with advanced tech... —    (Patient since 2021)

Very professional & thorough with advanced technology.


StarStarStarStarStar Everyone did an excellent job. It didn't take... —    (Patient since 2021)

Everyone did an excellent job. It didn't take long and was very thorough.


StarStarStarStarStar Great experience and so helpful!  —    (Patient since 2021)

Great experience and so helpful!


StarStarStarStarStar Excellent care that is personalized. Dr. Lewis ... —    (Patient since 2020)

Excellent care that is personalized. Dr. Lewis shows concern and will get your eyesight near perfect. Definitely recommend!


StarStarStarStarStar Wonderful experience! —    (Patient since 2020)

I appreciate the friendliness and professionalism of the staff and Doctor. When I checked out, I was reminded to use my medical card when I ordered glasses. I was unaware of that benefit until then and saved big dollars!


StarStarStarStarStar Dr. Knous is always very patient and willing to... —    (Patient since 2020)

Dr. Knous is always very patient and willing to spend whatever time it takes to explain things for me to understand.


StarStarStarStarStar I brought my 85 year old dad in to see if they ... —    (Patient since 2021)

I brought my 85 year old dad in to see if they could improve his eyesight. My Dad was previously told that his eyesight would not get any better. When we left, my dad was given a prescription to make him see much better. Thank you so much!!!


StarStarStarStarStar I recommend this practice.  —    (Patient since 2021)

I appreciated how thorough the examination was and how kind Dr. Melissa was.


StarStarStarStarStar Dr Knous was very caring and knowledgeable.  —    (Patient since 2021)

Dr Knous was very caring and knowledgeable.


StarStarStarStarStar Mrs C Greenlee —    (Patient since 2021)

5 star. Good experience !


StarStarStarStarStar Easy to be admitted into the optic care center ... —    (Patient since 2021)

Easy to be admitted into the optic care center and be seen. I know there busy but I was able to have an appointment within two weeks.. that was great. Thorough eye exam by the doctor and the technician who the the preliminary work was very professional and explained everything as she was doing it. Made everything quick and comfortable.


StarStarStarStarStar Excellent and professional service! My regular... —    (Patient since 2021)

Excellent and professional service! My regular eye doctor was on vacation and Dr. Kris was more than happy to fit me in to his busy schedule. He explained my eyelid infection very well including causes and treatment. I highly recommend this team!


StarStarStarStarStar Dr. Kris is the best eye doctor.  —    (Patient since 2020)

Dr. Kris is the best eye doctor. He really gives a through exam and cares about his patients. He has resources for eye surgeons who are excellent also. Dr. Kris is so busy but his office runs like a watch. Can't say enough great platitudes about Grafton Eye Center.


StarStarStarStarStar Very Thorough and Informative —    (Patient since 2021)

Dr. Kris was very thorough in both explaining and showing me what was going on with my eyes and my vision. I appreciate how they use several tools to find out as much as they possibly can about their patients' eyes.


StarStarStarStarStar Excellent comprehensive efficient cost effect —    (Patient since 2021)

Excellent comprehensive efficient cost effective


StarStarStarStarStar The doctor was excellent, so professional , and... —    (Patient since 2021)

The doctor was excellent, so professional , and such a great n listener. She took the TIME to understand my eye issues and was of great help. I could not be happier with the care I received. Thank you!


StarStarStarStarStar Wonderful experience. Quick, respectful and eas... —    (Patient since 2021)

Wonderful experience. Quick, respectful and easy for a first "medical" appointment following the pandemic. Dr. Knous is knowledgeable and easy to relate to. I whole-heartedly recommend them.


StarStarStarStarStar Awesome Eye Care Every Time —    (Patient since 2021)

Dr. Kris and his staff are extremely knowledgeable, helpful and friendly. I always get a thorough eye exam when I go there. Will continue to get my eye exams there until my "birthdays" prevent me from going any longer (inside Dr. Kris joke). Thanks for the wonderful service!


StarStarStarStarStar I very much enjoyed my visit with the eye cente... —    (Patient since 2021)

I very much enjoyed my visit with the eye center in Costco. The assistants and receptionist were very nice and got me in quickly. I really liked Dr. Kris, he was thorough, easy to understand and very pleasant. Thank you so much and I look forward to my future visits! Sincerely, Mary Hayes


StarStarStarStarStar Always a great experience, you can tell everyon... —    (Patient since 2021)

Always a great experience, you can tell everyone is concerned about our eye health.


StarStarStarStarStar Very Thorough Eye Exam —    (Patient since 2020)

Dr. Melissa Knous is fantastic! I don't feel like I ever had such thorough eye exams until I switched to her. She's super friendly, really listens and you can tell she wants her patients to have their best vision possible. Office staff is very welcoming and professional as well. Definitely recommend Grafton Eye Center!


StarStarStarStarStar It was quite a pleasant exam.  —    (Patient since 2021)

It was quite a pleasant exam. Everyone was very friendly and polite.


StarStarStarStarStar Very confident. —    (Patient since 2021)

I was very pleased with Dr. Melissa Knous. She was great and I felt very comfortable with her. She answered all my questions and was very thorough with the exam. It was our first visit to Dr. Knous and I will definitely be returning.


StarStarStarStarStar Very happy —    (Patient since 2021)

Very happy with my eye exam. Really like Dr. Melissa Knous. She was very professional and really explained things well.


StarStarStarStarStar Very friendly crew. Did a fantastic job. —    (Patient since 2020)

Very friendly crew. Did a fantastic job.


StarStarStarStarStar I had a positive exam and have already expresse... —    (Patient since 2021)

I had a positive exam and have already expressed that to several friends 😀


StarStarStarStarNo Star Your print size to refer a Frend is so small I ... —    (Patient since 2021)

Your print size to refer a Frend is so small I need Beter glasses.


StarNo StarNo StarNo StarNo Star Poor customer service.  —    (Patient since 2021)

The machine used to adjust glasses melted the coating on my lenses. The woman who did the adjustment was clearly put out by having to do the adjustment and while she was not outright rude, she was very short with me. I didn’t feel comfortable asking her to clean the lenses - I noticed they were blurry right away, but assumed it was fingerprints until I got home and the streaks wouldn’t come off. I brought them back the next day, and I was told it was “normal wear and tear” and then that I must have opened a hot oven while wearing my glasses before the person I spoke to admitted it was the machine they used and finally said they would order new lenses. Except then I was told since my prescription was expired they wouldn’t order them until I went in for an exam. (Which I paid for out of pocket to the tune of $120.) They couldn’t get me in for a week, and then the day before I got a snide voicemail informing me I hadn’t confirmed my appointment even though I’d never received a call/text/email requesting I do so. When I got to the appointment they were running behind and I had to sit and wait for 20 minutes. I am very disappointed at the lack of common courtesy and surprised at such poor customer service. I have not received an apology at any point of the process. I will not be back.


Reply

I'm sorry we didn't meet your expectations. Please understand our office is independent of the Costco Optical. As for the wait, we strive to value your time. Since our doctors do treat medical eye emergencies occasionally there can be a delay. Hopefully if you are ever in need of urgent care you will understand.

StarStarStarStarStar Where eye care and friends unite. —    (Patient since 2021)

What an amazing appointment which began with being greeted at the door. The staff is amazing and took the time to answer every question I had so that I could better understand the eye exam process. Dr. Michelle Lewis, what can I say, this was my 3rd year as her patient and I love going to her. So professional, but at the same time I always feel like she and I are friends that are catching up. She has an examination style that leaves me feeling 100% knowledgeable in the status of my vision. She's the best and will continue seeing he as long as she is in practice. Thankyou, Grafton Eye Center


StarStarStarStarStar First rate. Very pleased with Dr. Lewis and the... —    (Patient since 2021)

First rate. Very pleased with Dr. Lewis and the entire eye care team at Grafton Eye Center. Comprehensive and caring.


StarStarStarStarStar  —    (Patient since 2021)

Eye doctor and staff very kind and helpful. Compared to my past experience with former physician, your equipment much easier and efficient for examination.


StarStarStarStarStar Outstanding service. Dr. Was very thorough and ... —    (Patient since 2021)

Outstanding service. Dr. Was very thorough and explained every very carefully.


StarStarStarStarStar Even though my appointment started 10 minutes l... —    (Patient since 2021)

Even though my appointment started 10 minutes later than scheduled, I was very pleased with the total experience with the tech and Doctor. Very efficient, thorough and factual. I was very pleased a d satisfied.


StarStarStarStarStar A very appreciative patient from Sheboygan —    (Patient since 2021)

Since I have been seeing Dr. Lewis for the past two years, the prescriptions for m corrective lenses have been great. She is very thorough, uses updated technology and is a good listener. She also proved to be right on with her diagnosis when confirmed by a retina specialist. She has enabled me to have the best vision that I have had in decades! I highly recommend her! It is well worth going the extra miles to have her examine my eyes.


StarStarStarStarStar Everyone was very professional and thorough. I ... —    (Patient since 2021)

Everyone was very professional and thorough. I appreciate Dr Melissa Knous for explaining everything and taking extra time to answer and check out my concerns.


StarStarStarStarStar I give Grafton eye center a thumbs up!  —    (Patient since 2020)

I give Grafton eye center a thumbs up!


StarStarStarStarStar Very knowledgeable and  —    (Patient since 2021)

Very knowledgeable and helpful


StarStarStarStarStar Quite a thorough exam. —    (Patient since 2021)

Dr Melissa Knous was pleasant and upbeat about health and eyecare. She gave a thorough exam and asked important questions. My optic nerves are quit large so an advanced test was given to observe if glaucoma or macular degeneration would be in my future. I appreciate the specialized care. Great job by the whole team also.


StarStarStarStarStar Dr. Lewis and her support team were efficient, ... —    (Patient since 2021)

Dr. Lewis and her support team were efficient, polite and took appropriate precautions to minimize COVID risks. Luke Lozier, Shorewood, Wisconsin


StarStarStarStarStar Extremely pleased with the professional treatme... —    (Patient since 2021)

Extremely pleased with the professional treatment I received from all the staff. I found the doctor approachable and informative. She was pleasant to chat with. Would definitely recommend the office to others. Very impressed.


StarStarStarStarStar I was and am extremely pleased with the service... —    (Patient since 2021)

I was and am extremely pleased with the service received. The staff, Dr, and technology used is obviously well above average. All are very knowledgeable and moreover eager to help in understanding the interpretation of the test taken. Coming from a technical background myself, I feel this group is very well trained and obviously interested and care about what they do. Thank you Sincerely Bill Salzwedel


StarStarStarStarStar Everyone was helpful, professional and friendly... —    (Patient since 2021)

Everyone was helpful, professional and friendly!


StarStarStarStarStar Fast, efficient, thorough. Very pleased with th... —    (Patient since 2021)

Fast, efficient, thorough. Very pleased with the service I received. Will not hesitate to to schedule further appointment when needed.


StarStarStarStarStar Dr Lewis is caring and determined to give the b... —    (Patient since 2021)

Dr Lewis is caring and determined to give the best prescription for her patients. I am very grateful to have such a wonderful eye doctor.


StarStarStarStarStar Very pleased with my visit, from the staff in t... —    (Patient since 2021)

Very pleased with my visit, from the staff in the front office to my visit with Dr. Lewis, very good listener, did a fantastic job with my prescription, everyone in the office should get five stars.


StarStarStarStarStar Excellent eye care in a very friendly environme... —    (Patient since 2021)

Excellent eye care in a very friendly environment!


StarStarStarStarStar Your staff was fantastic! —    (Patient since 2021)

Your staff was fantastic!


StarStarStarStarStar I've been in a few times. Each time is a better... —    (Patient since 2021)

I've been in a few times. Each time is a better experience than the last. Very nice people and well educated. Have not had a time yet that I did not smile while I was there.


StarStarStarStarStar I appreciate the care and time taken by Dr. Kri... —    (Patient since 2020)

I appreciate the care and time taken by Dr. Kris to determine what I needed to have a good experience. Sara in the optical department spend a great deal of time in helping me choose the exact glasses that would work best for me. Great asset to the team.


StarStarStarStarNo Star Dr. Kristopher Knous performed a thorough exam ... —    (Patient since 2021)

Dr. Kristopher Knous performed a thorough exam and explained everything clearly and concisely. He has a great personality and is very professional and efficient.


StarStarStarStarStar The Dr. and tech were friendly and thorough in ... —    (Patient since 2021)

The Dr. and tech were friendly and thorough in the examination. I liked their up-to-date equipment that made lay experience trouble and fear free.


StarStarStarStarStar  —    (Patient since 2020)

Very happy with Dr. Kris. Professional and easy to talk with.


StarStarStarStarStar Easy appointment scheduling and a Great Exam —    (Patient since 2021)

Easy appointment scheduling and a Great Exam


StarStarStarStarStar Was great.... Everything went well. —    (Patient since 2021)

Was great.... Everything went well.


StarStarStarStarStar Very good experience  —    (Patient since 2021)

I had a very good experience with Dr. Lewis, my appointment. It is my intention to continue to be a patient of this clinic.


StarStarStarStarStar Dr. Lewis is very friendly, easy to talk to and... —    (Patient since 2021)

Dr. Lewis is very friendly, easy to talk to and very competent and thorough.


StarStarStarStarStar Grafton Eye Center is a very well equipped and ... —    (Patient since 2019)

Grafton Eye Center is a very well equipped and professional clinic. I would recommend to to anyone needing eye service.


StarStarStarStarStar Great, as always!🙂 —    (Patient since 2020)

I have been going to Grafton Eye Center at Costco for several years and would recommend it without reservation. The staff is efficient and courteous. Drs. Melissa and Kristopher Knous both take the time to do a thorough examination and keep me informed about what each procedure is evaluating and why it is important.


StarStarStarStarStar Doctor and staff always thorough and friendly!�... —    (Patient since 2019)

Doctor and staff always thorough and friendly!👍


StarStarStarStarStar Friendly —    (Patient since 2019)

Love Dr Lewis. They are very busy in this little office. But she still takes the time to address my concerns and even make a little small talk.


StarStarStarStarStar I was very satisfied.  —    (Patient since 2021)

I was very satisfied and will continue to be a patient/customer.


StarStarStarStarStar Wonderful, couldn’t have been better. —    (Patient since 2020)

Fast, reasonably priced, everyone was pleasant and efficient but most importantly, an excellent evaluation!! I have several eye issues and Dr. Lewis provided the BEST prescription I have every received for my contacts and my computer glasses. I would highly recommend using the Grafton Eye Center!


StarStarStarStarStar Wonderful experience! Thanks so much. Dr C Knou... —    (Patient since 2020)

Wonderful experience! Thanks so much. Dr C Knous was most professional and informative.


StarStarStarStarStar Great experience  —    (Patient since 2020)

DR. M. KNous was very thorough, knowledgeable and helpful. Helped me find a bifocal contact that works. I haven't had a good contact prescription for years since my vision stared changing and contacts took away my close up vision.


StarStarStarStarStar Is this heaven? —    (Patient since 2020)

From the moment I entered, I felt appreciated and valued. The air took on an almost magical sensation of electricity. I could not be more euphoric with the experience. I am truly blessed!


StarStarStarStarStar Excellent First Time Appointment —    (Patient since 2020)

Dr. Lewis spent more time in the beginning of our appointment asking questions than most Dr.'s when you go see them for Heart Issues. I highly recommend Dr. Lewis and her team.


StarStarStarStarStar Very good and explained everything to me.  —    (Patient since 2020)

Very good and explained everything to me.


StarStarStarStarStar Dr Lewis ROCKS —    (Patient since 2019)

Dr Lewis does a great job of checking everything and explaining the why's and wherefore's of the exam and the condition of your eyes. We go annually and it's interesting to see and hear how things change from year to year. She is a wonderful eye doc.


StarStarStarStarStar Love Dr Kristopher Knaus and his staff!  —    (Patient since 2020)

Love Dr Kristopher Knaus and his staff! He's so kind and explains everything really well. Would highly recommend him.


StarStarStarStarStar The day was slammed dunked with patients and my... —    (Patient since 2020)

The day was slammed dunked with patients and my appointment was really behind, but Dr. Melissa was so attentive and thorough that it made up for all that waiting. She made me feel comfortable and got me in and out to help ease the anxiety I was feeling. I’m at risk because of Pulmonary Fibrosis, so any encounter with lots of people raises my anxiousness in keeping safe. Dr. Melissa was very understanding and accommodating. She answered all my questions. I walked out feeling well cared for. Can I also add most of the staff there were so upbeat and friendly, especially the gal who took my insurance and payment.


StarStarStarStarStar He always has the most up to date tool and mach... —    (Patient since 2019)

He always has the most up to date tool and machines.


StarStarStarStarStar Incredible professionalism and great care  —    (Patient since 2020)

Incredible professionalism and great care


StarStarStarStarStar Grafton Eye Center inside Costco —    (Patient since 2020)

Best service and care! They make it so easy from setting the appointment, the exam, discussing options and ordering what you need. I've been to Dr.Melissa Knous several times and have received excellent care.


StarStarStarStarStar Drs. Kris and Melissa are fantastic! They do a ... —    (Patient since 2020)

Drs. Kris and Melissa are fantastic! They do a great job on the eye examinations themselves, but also just nice people. The staff is always friendly too. Once you're done with the Drs. Kris and Melissa, the staff for choosing new glasses is outstanding too.


StarStarStarStarStar I have been to Drs Melissa and Dr Michelle ... —    (Patient since 2020)

I have been to Drs Melissa Knous, and Michelle Lewis for both medical and vision visits and they are both top notch, skilled professionals. The staff are all friendly, helpful, capable and efficient. Dr Lewis recently removed a piece of metal and some rust from my eye. Being located adjacent to the Costco Optical Center is convenient and economical for eyeglass wearers.


StarStarStarStarStar Great staff, great service! —    (Patient since 2020)

I absolutely love Grafton Eye Center. The staff are all friendly and professional. They have the latest technologies to ensure the best assessments and accurate prescriptions. I am so happy they have an alternative to pupil dilation, as that causes me to get migraines. I recommend these optometrists!


StarStarStarStarStar I was very impressed with the professionalism o... —    (Patient since 2020)

I was very impressed with the professionalism of Dr. Melissa. She did a complete examination and offered sound answers and advice to my questions. I plan to follow up on an annual basis to stay on top of any issues that may develop.


StarStarStarStarStar Great experience with Dr. Christopher Knous —    (Patient since 2020)

Once again, Dr Christopher Knous was patient and meticulous in his exam and evaluation of my vision. He always takes the time to answer all of my many questions and to "think outside the box" in offering advice and creative solutions. For example, when I asked about suggestions for playing sports with glasses, Dr Knous offered a variety of products for me to think further about and decide which solution best fit my needs. He offered me a thorough explanation of each option which I very much appreciated. The clinic is very busy, but customers are handled professionally and COVID cleanliness protocol is being followed.


StarStarStarStarStar Great visit —    (Patient since 2020)

I was impressed with the friendly & welcoming staff. They took time to explain things and asked throughout the office visit if I had any questions.


StarStarStarStarStar Dr. Lewis was great! She explained everything.  —    (Patient since 2020)

Dr. Lewis was great! She explained everything. She went over all the options with me. I felt very comfortable with her care.


StarStarStarStarStar excellent service, very professional. —    (Patient since 2020)

excellent service, very professional. Dr. Lewis noted an anomaly while reviewing the pictures of my retina, and immediately called me back for another look. Discovered a small tear now while it can be repaired before leading to more severe problems


StarStarStarStarStar It was a pleasure to have my exam with Grafton ... —    (Patient since 2020)

It was a pleasure to have my exam with Grafton Eye Center. The Dr. explained in detail procedures in the exam. Felt very relaxed and cared for. The staff was very polite and helpful. Would and have recommended friends to Dr. Melissa Knows.


StarStarStarStarStar Very Friendly and Great people —    (Patient since 2020)

They are always very friendly and take good care of me. I always love coming here to get my eyes checked. Would recommend going here. Thanks again for all you do


StarStarStarStarStar My visit was so pleasurable and everyone was so... —    (Patient since 2020)

My visit was so pleasurable and everyone was so professional I want to commend everyone on the staff.


StarStarStarStarStar Very friendly and professional service! Strongl... —    (Patient since 2020)

Very friendly and professional service! Strongly recommend for everybody!


StarStarStarNo StarNo Star Long wait. —    (Patient since 2020)

Other than waiting over a half hour the appointment went well. I had the first appointment of the morning.


StarStarStarStarStar The service was great, very friendly and profes... —    (Patient since 2020)

The service was great, very friendly and professional staff.


StarStarStarStarStar Saw Dr Kris again this year for my annual check... —    (Patient since 2019)

Saw Dr Kris again this year for my annual check up. He and his staff are outstanding! He is professional, thorough and explains things in a manner that is easy to understand. His staff is friendly and accommodating. I am so happy I was referred to him.


StarStarStarStarStar Dr.Lewis was great, and my appointment went ver... —    (Patient since 2020)

Dr.Lewis was great, and my appointment went very well. Thank you!


StarStarStarStarStar  —    (Patient since 2020)

I gave them a five star review


StarStarStarStarStar Trip to Dr. Kris Knous —    (Patient since 2020)

I was pleased with all your service!!


StarStarStarStarStar Had a great experience! —    (Patient since 2020)

Dr. Michelle Lewis was knowledgeable and professional throughout the exam. She was attentive, caring, and very thorough.


StarStarStarStarStar Dr. Lewis is very knowledgeable and professiona... —    (Patient since 2020)

Dr. Lewis is very knowledgeable and professional. I would recommend her to friends and family.


StarStarStarStarStar Dr. Lewis is the best. She is very thorough an... —    (Patient since 2020)

Dr. Lewis is the best. She is very thorough and explains everything well.


StarStarStarStarStar The professional service given to us was except... —    (Patient since 2020)

The professional service given to us was exceptional!


StarStarStarStarStar Good friendly service. Thorough exam. Very ple... —    (Patient since 2020)

Good friendly service. Thorough exam. Very pleased. I’ll use them again.


StarStarStarStarStar Good Experience —    (Patient since 2020)

Very good experience, nice and knowledgeable staff, great Doctor.


StarStarStarStarStar Melissa Knous is Amazing  —    (Patient since 2020)

Melissa Knous is Amazing


StarStarStarStarStar If you are looking for a very through eye exam ... —    (Patient since 2020)

If you are looking for a very through eye exam by a very qualified doctor, go to the Grafton Eye Clinic. The doctors at Grafton Eye Clinic are professionals, the support staff is well trained and great customer service.


StarStarStarStarStar Dr. Kristopher Knous is the best! His thorough... —    (Patient since 2020)

Dr. Kristopher Knous is the best! His thorough exam alerted me to a dangerous medical condition that I was living with and wasn't aware of.


StarStarStarStarStar Awesome staff and Professional Dr's!!!!!!!! —    (Patient since 2020)

Awesome staff and Professional Dr's!!!!!!!!


StarStarStarStarStar Looks like everything is ok. Thank you for the... —    (Patient since 2020)

Looks like everything is ok. Thank you for the advice on the glasses.


StarStarStarStarStar THE VERY BEST I PROMISE! —    (Patient since 2020)

55 years old and wearing glasses since 15 years old. Been to several eye care doctors and companies over the years. Grafton Eye Care inside of Costco is absolutely the BEST. I see Dr Michelle Lewis and she is outstanding, professional, yet easy to talk to and discuss any and all issues regarding sight changes etc. She takes the time to show you your images and explain in terms I can understand the condition of my eyes and any sight issue. I am confident that all the other Doctors are just as good. Although the purchasing of frames department is not part of the Eye Care center, it is a department of Costco's, you will not find a better selection for the price!! Yes you need to be a Costco member to buy frames, but I see that as a bonus!! Will never leave Grafton Eye Center!


StarStarStarStarStar Best care! Highly recommend!  —    (Patient since 2020)

Best care ever! I’ve been going here for a few years! Never had a problem! I highly recommend! My child goes here as well and she prefers the eye doctors here then anywhere else.


StarStarStarStarStar 2020 eye appt. —    (Patient since 2020)

Was again, another great experience. Dr. Lewis took excellent care of my wife and I. She explains results and makes the entire exam very informative. The staff did an excellent job getting us checked in and the preliminary tasks done. Can’t wait to be back next year.


StarStarStarStarStar It is always a pleasure to come to the Grafton ... —    (Patient since 2020)

It is always a pleasure to come to the Grafton Eye Center. Everyone who works there is friendly and competent. I appreciate that Michelle Lewis took the time to explain what she found on the current tests and then related the tests to those taken in the past.


StarStarStarStarStar Dr. Lewis was wonderful —    (Patient since 2020)

My eye exam was very thorough and Dr. Lewis answered all my questions. Very happy with the care I was given.


StarStarStarStarStar Always quick and easy. I love not having to get... —    (Patient since 2020)

Always quick and easy. I love not having to get dialated.


StarStarStarStarStar Michelle Lewis is always amazing. The assist... —    (Patient since 2020)

Michelle Lewis is always amazing. The assistance in the glass department always help in picking out frames. I always recommend Grafton Eye care at Costco


StarStarStarStarStar I was very impressed with every person I had co... —    (Patient since 2020)

I was very impressed with every person I had contact with. Very professional, friendly, and meticulous about sanitary conditions.


StarStarStarStarStar Thank you for an excellent experience.You were ... —    (Patient since 2020)

Thank you for an excellent experience.You were both very friendly and helpful and knowledgeable of your specific jobs, and answered all my questions. Thanks for all the help and info. Mike haupt


StarStarStarStarStar Thank you for the excellent service.  —    (Patient since 2020)

Thank you for the excellent service.


StarStarStarStarStar Pleasant experience! Friendly and safe environm... —    (Patient since 2020)

Pleasant experience! Friendly and safe environment.


StarStarStarStarStar Everyone was very professional. I enjoyed my ti... —    (Patient since 2020)

Everyone was very professional. I enjoyed my time at the Grafton Eye Center. Dr. Lewis provided service with a personal touch.


StarStarStarStarStar Thorough exam —    (Patient since 2020)

Thanks for a thorough exam. Dr. Lewis explained everything so I could understand the processes and the results.


StarStarStarStarStar quality job —    (Patient since 2020)

I am grateful for the thorough, knowledgable exam and insights, Dr. Lewis.


StarStarStarStarStar Dr. Lewis is very impresive  —    (Patient since 2019)

Dr. Lewis is very impresive in her knowledge and care. I have a few problems with my eyes glacoma and dry eye. She has given proper time and even given samples for trial before prescription which saved time and money. I will keep her for my eye care as long as she will keep me as a patient.


StarStarStarStarStar I was very pleased with my appointment. Althoug... —    (Patient since 2020)

I was very pleased with my appointment. Although I usually see Dr. Melissa it was very good to see her husband instead.


StarStarStarStarStar Always a pleasant and informative time with all... —    (Patient since 2019)

Always a pleasant and informative time with all of you.


StarStarStarStarStar Great eye exam, friendly staff, reasonable pric... —    (Patient since 2020)

Great eye exam, friendly staff, reasonable prices, I felt like they covered everything and were very efficient and caring


StarStarStarStarStar Dr. Knous is Excellent —    (Patient since 2020)

Dr. Knous helped me find a contact solution for complex vision needs. He is knowledgeable, patient, and seems to be able to gauge what's important to his clients. Highly recommend him.


StarStarStarStarStar Very informative, answered all my questions I h... —    (Patient since 2020)

Very informative, answered all my questions I had going into appt.


StarStarStarStarStar Dr Kristopher Review —    (Patient since 2020)

Dr Kristopher has been my optometrist for years. I trust him with my eye care and he always makes me feel like I’m the most important patient he has had that day. He explains things in detail and makes things very easy to understand!


StarStarStarStarStar Dr. Lewis is thorough, professional and caring.... —    (Patient since 2020)

Dr. Lewis is thorough, professional and caring. Recommend her highly.


StarStarStarStarStar I like Dr. Knous and his staff, very friendly a... —    (Patient since 2020)

I like Dr. Knous and his staff, very friendly and very thorough. Dr. Knous listens to to you and explains things thoroughly. Very glad I found them.


StarStarStarStarStar Very professional service and staff! —    (Patient since 2020)

Very professional service and staff with


StarStarStarStarStar Costco ‘s optometrists are all great.  —    (Patient since 2020)

Costco ‘s optometrists are all great. They are Professional and caring. They make sure your eye prescriptions are right for you. There is a nice selections of frames. I highly recommend. Also the savings are wonderful.


StarStarStarStarStar Visit went very well and was very complete, wil... —    (Patient since 2020)

Visit went very well and was very complete, will go back again.


StarStarStarStarStar The staff was very friendly, knowledgeable and ... —    (Patient since 2020)

The staff was very friendly, knowledgeable and thorough. the exam went very quickly and I was extremely satisfied with results and their explanation of the exam. Pricing for glasses was very good and turn around time is good.


StarStarStarStarStar Thank you Dr. Melissa Knous and Vision Department —    (Patient since 2020)

Thank you Dr. Melissa Knous for your informed, patient, and thorough service you consistently provide. Dr. M. Knous is the best! The entire Costco Vision service department is client focused and first class.


StarStarStarStarStar I was extremely pleased with the service and ca... —    (Patient since 2020)

I was extremely pleased with the service and care provided to me at the Grafton Eye Center. The receptionist went out of her way to make sure everyone was comfortable. The review with the doctor was detailed and effective. Turned out I had the wrong glasses and contact prescription. They literally helped me see the world in a whole new way! I will definitely be back!


StarStarStarStarStar Excellent service! Actual humans! —    (Patient since 2020)

Excellent service, every step of the way -- from the helpful receptionist to the woman who first scanned my eyes to doctor herself to the man (Shane, I think) assisting in the outer frame area. Professionals all. The receptionist had her own happenin' music playlist (Sinatra and Springsteen) and the other woman in the outer office liked to read books in paper form! Good discussions. Best, Tom Wilmeth


StarStarStarStarStar Very good eye exam. Thank you for your wonderf... —    (Patient since 2020)

Very good eye exam. Thank you for your wonderful staff.


StarStarStarStarNo Star Dr. Kris and staff are always efficient and tho... —    (Patient since 2020)

Dr. Kris and staff are always efficient and thorough. You really feel you are well informed of your eye health when you are done.


StarStarStarStarStar Fantastic, can't ask for more. —    (Patient since 2020)

Can't ask for more, Dr. Knous is a total professional, appointments are always on time or within a few minutes. Dr. Knous talks in language that can be understood, I would recommend him to anyone looking for outstanding eye care.


StarStarStarStarStar Incredibly Helpful!! —    (Patient since 2020)

I've known about the Drs., and vision center at Costco for ever. However, like most I try to use my insurance when I can and where I need to go. Well this time I completely forfeited my insurance because I have not had luck at the centers and drs. included. Huge price difference in what I needed to pay out of pocket BUT TOTALLY WORTH IT hands down. EVERYONE was knowledgeable, helpful, thorough and fun to work with. I can not wait for my contacts to come in and I get to go see everyone at the center again and continue what I am sure will be a wonderful continued relationship with the gang at Grafton Eye Center.


StarStarStarStarStar I would recommend the Grafton Eye Center withou... —    (Patient since 2020)

I would recommend the Grafton Eye Center without any reservations at all. The staff is friendly and helpful. The exam is thorough and Dr. Melissa Knous explained the reason for each test and the results of each test. Great job.


StarStarStarStarStar Had DR O'Leary, nice to work with and the resul... —    (Patient since 2020)

Had DR O'Leary, nice to work with and the results were positive. Was disclosed information that was not uncovered with my recent visit to Wisconsin Vision.


StarStarStarStarStar Shane was fantastic.  —    (Patient since 2020)

Shane was fantastic. Extremely helpful


StarStarStarStarStar First time at Costco eye dept and very happy wi... —    (Patient since 2020)

First time at Costco eye dept and very happy with my experience . I've been wearing glasses for 55 years and I am very protective of my eyes and who I go to for eye care. Both the eye doctor and the eye were dept were personal, friendly and helpful.


StarStarStarStarStar Efficient and thorough. Melissa was caring and ... —    (Patient since 2020)

Efficient and thorough. Melissa was caring and explained everything completely . She taught me what to expect for my eye health as I age. It was a very beneficial visit.


StarStarStarStarStar It's always a pleasure to see Kristopher for my... —    (Patient since 2020)

It's always a pleasure to see Kristopher for my check up Very pleasant and polite, as long as I live in Port Washington I'll be coming to the Grafton eye center


StarStarStarStarStar Best optometrist experience ever —    (Patient since 2020)

I have been going to optometrists for over 45 years. By far, and without hesitation, I can say that this was the best exam experience I have ever had. Dr, Knous took the time to explain why she thought I should consider a certain type of lens based on my astigmatism, and she explained it by showing me the difference a corrective lens can make even at my optimal focal length. I never realized the effect astigmatism had on my vision. Thank you!


StarStarStarStarStar Grafton Eye Center was a pleasant surprise!  —    (Patient since 2020)

Grafton Eye Center was a pleasant surprise! First time we had an exam there. Needed to get in rather quickly and they called us when they had a cancellation to accommodate. Very friendly staff. Professional and on time exam! Will use them again.


StarStarStarStarStar Dr. Knous  —    (Patient since 2019)

Dr. Knous is a very professional and friendly person. He is very knowledgeable does his work in a very professional manner. I have been seeing him for 3 or 4 years and don't plan to see anyone else in the future.


StarStarStarStarStar  —    (Patient since 2019)

I’ve been seeing Dr. Lewis since I moved here 3 years ago. She is very thorough and will go the extra mile to help you get the best vision possible.


StarStarStarStarStar I saw Dr Melissa. She was wonderful. Explaine... —    (Patient since 2019)

I saw Dr Melissa. She was wonderful. Explained everything in detail. I love the no drops for dilation. The new machine they have for that is awesome.


StarStarStarStarStar An exam well done —    (Patient since 2019)

Very thorough exam, and even though she was a bit behind schedule she was not at all rushed with me. Very well done


StarStarStarStarStar Service/exam exceeded expectations. Very thorou... —    (Patient since 2020)

Service/exam exceeded expectations. Very thorough professional staff using (what appears to me) to be up to date equipment, Dr. Julie very professional, explaining everything in detail; altogether a god experience.


StarStarStarStarStar My appointment for new eye exam and glasses.  —    (Patient since 2021)

The process of the entire exam from making the reservation to check in, the entire eye exam itself was superb. Everyone was personable and friendly and went the extra effort to make sure my experience there was great. I mean great.


StarStarStarStarStar Excellent Service!! —    (Patient since 0001)

I am 44 years old and have never had a better experience with any staff or doctor. From the second I got there the staff was very friendly and took care of me immediately. I have never had an eye exam before and did not know what to expect. I was a little nervous at first but that quickly went away. The three ladies that took care of me right away were extremely nice and made me feel right at home! After a very short wait I was in to see the doctor. Dr. Michelle Lewis was awesome to say the least. She was extremely friendly, very professional and explained everything clearly. She made sure all of my questions were answered before I left and I never felt like I was being rushed. It is very refreshing to know that I will have this staff taking care of my eyes. I would recommend them any day. Great experience all the way around!!!!!!!!! (P.S. If I could give higher than 5 stars, I would)


StarStarStarStarStar Had a very good experience with staff and Dr. M... —    (Patient since 2021)

Had a very good experience with staff and Dr. Melissa. I will continue to come. Sara, who measures for the frames is very helpful and I feel comfortable with her recommendations


StarStarStarStarStar Great Service —    (Patient since 2021)

The care from Drs. Kris and Michelle is always great! Very thorough, informative, friendly, and prompt. I have been there 4 years now and would not consider going anywhere else.


StarStarStarStarStar Always Good! —    (Patient since 0001)

It’s always a great experience when I go and I’ve been a patient of Dr. Lewis for over eight years!


StarStarStarStarStar thorough and professional...  —    (Patient since 2021)

thorough and professional... friendly and informative.


StarStarStarStarStar Well done and complete! —    (Patient since 0001)

My exam was well done and complete. Some new equipment helped, no dialysis of the eyes needed. The results were thoroughly explained, my questions answered and suggestions given.


StarStarStarStarStar I've been going to Dr. Kris Knous for a number ... —    (Patient since 2020)

I've been going to Dr. Kris Knous for a number of years and it's always the great customer service, friendly staff and the time Dr. Knous spends examining my eyes, explaining any changes and/or concerns and answering my questions, as well as recommending new products that would benefit my vision.


StarStarStarStarStar Mrs. Brusse —    (Patient since 0001)

Office staff is very friendly and makes one feel very comfortable.. Dr. Kristopher is such a personable doctor and even takes the time to chat with you. He answers all your questions and gives you his undivided attention. I would recommend him as a competent, caring doctor.


StarStarStarStarStar Dr Kristopher Knous is very friendly, efficient... —    (Patient since 2021)

Dr Kristopher Knous is very friendly, efficient, and thorough. My questions were answered sufficiently and to my satisfaction. The people in the office and testing area are friendly and make you feel comfortable upon arrival. The office/testing\waiting area could be larger. There is a lot of commotion with patient arrivals and phone ringing, but the it was all handled by the staff efficiently by their friendly staff.


StarStarStarStarStar Excellent experience.  —    (Patient since 0001)

Excellent experience. Very reasonable, on time, nice people and very happy. Thanks.


StarStarStarStarStar I am very pleased with the Grafton Eye Center. —    (Patient since 2020)

I am very pleased with the Grafton Eye Center.Dr. Lewis is very tI am very pleased with the Grafton Eye Center.Dr. Lhorough and professional. Highly recommended. The office staff is friendly and everybody works well together. They also gave me some tips on potential money-saving by altering my insurance.


StarStarStarStarStar Outstanding and personal. I would not go anywh... —    (Patient since 2020)

Outstanding and personal. I would not go anywhere else.


StarStarStarStarStar Very nice staff. Great experience and having th... —    (Patient since 0001)

Very nice staff. Great experience and having the technology to not do dilation was very cool!!


StarStarStarStarStar Great experience with the Grafton Eye Center st... —    (Patient since 0001)

Great experience with the Grafton Eye Center staff. Dr. Michelle Lewis was excellent in answering all my questions and concerns. Will come back again.


StarStarStarStarStar Great visit —    (Patient since 0001)

Thank you for the excellent service. It is much appreciated. Everyone with whom we interacted was terrific, patient, professional and helpful. I believe my mother's new prescription will be a big help. What more can we ask for? Rich Reider on behalf of Phyllis Reider


StarStarStarStarStar Excellent Customer Service, Dr. Melissa explai... —    (Patient since 2020)

Excellent Customer Service, Dr. Melissa explained what procedures were taking place during exam. The exam was very thorough! A very pleasant visit to your clinic. I would highly recommend this clinic to family and friends!!


StarStarStarStarStar Very Happy with exam. Was very modern and thoro... —    (Patient since 0001)

Very Happy with exam. Was very modern and thorough and seemed really quick.


StarStarStarStarStar Courteous and Professional —    (Patient since 2020)

Courteous and Professional


StarStarStarStarStar Excellent, personalized ser —    (Patient since 2021)

Excellent, personalized service


StarStarStarStarStar Grafton Eye Center in Costco is the best —    (Patient since 2021)

The eye appointment is quick and efficient, and uses the latest technology so that the entire eye is able to be seen and checked on. Easy to find parking, great optometrists, and then when you exit and you are in costco, the choices and prices/quality on the glasses frames are outstanding.


StarStarStarStarStar Very professional, pleasant and informative as ... —    (Patient since 0001)

Very professional, pleasant and informative as related to my sight which is why I was there.


StarStarStarStarStar  —    (Patient since 2021)

I really appreciate the way Dr Kris is so thorough in explaining problems or conditions of the eye.


StarStarStarStarStar One of the most comprehensive exams I've ever h... —    (Patient since 0001)

One of the most comprehensive exams I've ever had and without the need for dilation ...a bonus! The entire staff was welcoming and friendly as well as efficient and professional. Great job. Thanks !


StarStarStarStarStar Always a pleasure to see Dr. Kris, he even rem... —    (Patient since 2020)

Always a pleasure to see Dr. Kris, he even remembers a little bit about my life.


StarStarStarStarStar All star office  —    (Patient since 2021)

Very precise and professional. So much more in depth than my previous doctors.


StarStarStarStarStar Really professional and affordable —    (Patient since 2020)

Really Friendly and thorough exam, Dr. Lewis is mine and my Mom's new eye doctor!


StarStarStarStarStar Dr. Melissa was fantastic. It was a quality ex... —    (Patient since 0001)

Dr. Melissa was fantastic. It was a quality experience!


StarStarStarStarStar My experience was flawless;  —    (Patient since 0001)

My experience was flawless; From the reception and prep I give 4 Stars. Dr. Lewis was informative and seemed to ask the right questions. I also rate the exam with 4 Stars


StarStarStarStarStar I couldn't have been more pleased. .. —    (Patient since 2021)

I couldn't have been more pleased. Dr. Michelle Lewis was very knowledgeable and explained everything better than anyone else ever has.


StarStarStarStarStar Love Grafton eye clinc —    (Patient since 2020)

The appointment was great. Very friendly but professional!! Been going for years. Love Dr.Kristopher


StarStarStarStarStar Very thorough exam, friendly bedside manner, an... —    (Patient since 2020)

Very thorough exam, friendly bedside manner, and convenient location and hours- how much more can you want? I have been very pleased with my experience at the Grafton Eye Center and will continue to use them for years to come.


StarStarStarStarStar Top Notch state of the art equipment —    (Patient since 2020)

Top Notch state of the art equipment


StarStarStarStarStar It is not what you would expect from an eye car... —    (Patient since 0001)

It is not what you would expect from an eye care office inside of Costco. Absolutely first rate and state of the art. I have been coming here for two years now and will be coming back for many more. And did I say so amazingly affordable!


StarStarStarStarNo Star Dr Lewis was extremely thorough and careful wit... —    (Patient since 2020)

Dr Lewis was extremely thorough and careful with my exam, and I am looking forward to being able to see more clearly. I wish Costco would expand the space allotment for the optical exam dept. The waiting room area is terribly cramped, small, and uncomfortable. And the preliminary exam area is miserably overcrowded with equipment, personnel, and customers. NO PRIVACY SUCKS


StarStarStarStarStar Wonderful care. All the staff is very helpful ... —    (Patient since 2020)

Wonderful care. All the staff is very helpful and answers all my questions. Thanks for another great experience.


StarStarStarStarStar I had an eye appt for a week later but broke my... —    (Patient since 0001)

I had an eye appt for a week later but broke my glasses and dropped by to see if I could get an earlier appt. They got me in two hours later that day. I was so impressed by their attention and especially the machine that takes a 360 degree picture of the eye since I have this fear of having my eyes dialated. I will refer them to all my friends. Thank you.


StarStarStarStarStar  —    (Patient since 2020)

It was a great experience. I don't think I have ever had a more complete eye exam. They took pictures of the inside of my eyes and everything. Then Dr. Kris patiently and completely explained everything. They had checked with my insurance and knew all my benefits when I got there. Then they helped me pick out new glasses and were very knowledgeable. They also worked with my insurance and got everything completed simply. Thanks so much for your help


StarStarStarStarStar Always thorough and explains what I am looking ... —    (Patient since 2021)

Always thorough and explains what I am looking at so well. The staff is so efficient and knows their machines and function Very well Thank you! ( 5. Stars)😊


StarStarStarStarStar Dr. Lewis did a very thourogh exam and spent a ... —    (Patient since 0001)

Dr. Lewis did a very thourogh exam and spent a lot of time with me. She answered all my questions. I highly recommend her.


StarStarStarStarStar Very thorough! Cares about your health!  —    (Patient since 2020)

Very thorough! Cares about your health!


StarStarStarStarStar Dr Knous was very professional and provided tho... —    (Patient since 2020)

Dr Knous was very professional and provided thorough exam.


StarStarStarStarNo Star An efficient, fully satisfactory visit. My rati... —    (Patient since 0001)

An efficient, fully satisfactory visit. My rating is four and a half stars, but you won't let me show one-half of a star. I deduct the half-star because your reception room and your intermediate room are far too small. It's not your fault but you are welcome to forward my comment to Costco management. Paul Hayes


StarStarStarStarStar Light flashes. —    (Patient since 0001)

Your help with my urgent need for help is very much appreciated.


StarStarStarStarStar Identified a Problem —    (Patient since 2020)

Thanks for squeezing me in and getting me to a retinal specialist who lasered a tear in my retina.


StarStarStarStarStar Great service. Reconfigured space is a little ... —    (Patient since 2020)

Great service. Reconfigured space is a little small. Could use about 1,000 sq ft more.


StarStarStarStarStar I felt the service was professional and satisfy... —    (Patient since 0001)

I felt the service was professional and satisfying. Would highly recommend it.


StarStarStarStarStar Dr. Lewis always takes time to listen and make ... —    (Patient since 2020)

Dr. Lewis always takes time to listen and make a very careful diagnosis.


StarNo StarNo StarNo StarNo Star Horrible —    (Patient since 0001)

Wont have an eye exam here again. $15 extra for photos of my eye. That is always included at other offices. When she eas finding my name to take photos, the touch pad had names on it...alot of names that i could see. Privacy violation!!! The dr talked so loud during my exam that my fiance could hear word for word what she was saying during my exam


Reply

Our fees for Optos imaging are the lowest in the area, we know of no other office that doesn't charge at least double for this invaluable test.

StarStarStarStarStar Very good, personable and knowledgeable doctor.... —    (Patient since 2021)

Very good, personable and knowledgeable doctor. State of the art equipment, some of which I had not seen before. (Digital eye scan) I will definitely be back. I was a bit skeptical, as it is inside Costco, but was definitely not discount service.


StarStarStarStarStar Great Doctor Great Service —    (Patient since 2020)

Dr. Kristopher Knous - Great Eye Doctor


StarStarStarStarStar Great Eye Doctor Visit —    (Patient since 2020)

Dr. Knous was amazing. Explains things very thoroughly so I can understand. Very nice professional. His staff was very friendly and professional also.


StarStarStarStarStar Very professional and courteous.  —    (Patient since 2020)

Very professional and courteous.


StarStarStarStarStar  —    (Patient since 0001)

Very professional, timely and thorough. Highly recommend Dr. Knous for your ye examination.


StarStarStarStarStar Top Notch Service —    (Patient since 0001)

Dr. Lewis and the entire Grafton Eye Center are professional, personable, and keep me coming back again and again.


StarStarStarStarStar Very friendly and on time —    (Patient since 2020)

Very friendly and on time


StarStarStarStarStar 👍😳. Thank you so much. Happy with my visit!... —    (Patient since 2021)

👍😳. Thank you so much. Happy with my visit!


StarStarStarStarStar  —    (Patient since 2019)

My husband and I have been patients of the Grafton Eye Center for the past six years. It's been a very professional experience every time.


StarStarStarStarStar Cathy J —    (Patient since 2020)

I had the most lovely eye exam, again, with Dr Michelle Lewis. I know the exam was professionally and expertly provided; and done with such personality and fun energy, we're coming back for sure!!! Thank you!


StarStarStarStarStar I give the Grafton Eye Center a rating of five.... —    (Patient since 2020)

I give the Grafton Eye Center a rating of five. It was fast, efficient, even though they were busy the day I was there, the waiting time was short.


StarStarStarStarStar Initial eye examination —    (Patient since 2020)

I was very pleased with Dr. Lewis and the entire staff .Efficient, informative and pleasant. Was impressed by the equipment. Thank you, Mary Kelly


StarStarStarStarStar Eye exam  —    (Patient since 0001)

Friendly staff . Dr Knous was thorough and provided straight forward explanations of what he was doing and why. I left feeling confident in his recommendations.


StarStarStarStarStar Good visit  —    (Patient since 2020)

Dr. Knous is very thorough. He answers all my questions and keeps track of my eye history and follows up on it each visit.


StarStarStarStarStar  —    (Patient since 2020)

My visit was professional and friendly. All my questions and request were answered respectfully. I would recommend Grafton Eye Center to anyone that is seeking eye care.


StarStarStarStarStar Great staff and facility! Comprehensive examina... —    (Patient since 2020)

Great staff and facility! Comprehensive examination and excellent explanation of my current vision plan.


StarStarStarStarStar Professional, courteous, thorough, informative.... —    (Patient since 0001)

Professional, courteous, thorough, informative., on time with the appointment.Very fairly priced.Wouldn't change anything.


StarStarStarStarStar Very nice and knowledgeable people. I would rec... —    (Patient since 2021)

Very nice and knowledgeable people. I would recommend to everyone. Jamie the assistant was amazing. And the dr really explained things well.


StarStarStarStarStar We love Dr. Lewis! —    (Patient since 2020)

We love Dr. Lewis! Dr. Lewis brings a friendly and cheerful experience to having an eye exam performed. She fully explains everything and always takes time to answer any questions.


StarStarStarStarStar Staff was very kind and helpful. Dr. Michelle L... —    (Patient since 0001)

Staff was very kind and helpful. Dr. Michelle Lewis took the time to explain my eye condition and gave me practical ways to take care of my problem.


StarStarStarStarStar It was very informative. She explained everythi... —    (Patient since 2020)

It was very informative. She explained everything so clearly Will definitely continue going here for my eye exams!


StarStarStarStarStar Staff was personable, knowledgeable, well-train... —    (Patient since 2020)

Staff was personable, knowledgeable, well-trained, and efficient. Though they were busy upon my arrival with other customers, they acknowledged my presence and let me know that they would get to me as soon as they could. When they did work with me, they took the time to see that everything was appropriate that I needed done. Definitely would come back as have in past for similar services.


StarStarStarStarStar Prompt, efficient and friendly. Dr. Lewis was... —    (Patient since 2020)

Prompt, efficient and friendly. Dr. Lewis was kind, thorough and informative.


StarStarStarStarNo Star Pleased with the service...but not the scenery. —    (Patient since 0001)

As new patients we were pleased with the service provided by Dr. Knous. He took time to explain the reasons for each part (test) of the exam...and to explain the results of those tests. We found Dr. Knous to be knowledgeable, personable, and professional. We were however very dissappointed with the cramped quarters that Costco provides for this part of the business. The "Waiting Room" is tight and far too small, and as one result, very little privacy is afforded to customers at the business counter. I will hope that the doctor lobbies for more space.


StarStarStarStarStar No Complaints —    (Patient since 2020)

appointment was on time. Entire staff were friendly and courteous. Dr answered all my questions and gave suggestions.


StarStarStarStarStar Dr. Lewis was thorough and made eye care as eas... —    (Patient since 2020)

Dr. Lewis was thorough and made eye care as easy as pie.


StarStarStarStarStar I enjoyed my visit with Dr. Lewis. She was very... —    (Patient since 2020)

I enjoyed my visit with Dr. Lewis. She was very informed about my eyes.


StarStarStarStarStar Always a very good professional experience  —    (Patient since 2020)

Always a very good professional experience


StarStarStarStarStar It is a small office but very efficient, high q... —    (Patient since 2020)

It is a small office but very efficient, high quality vision measuring devices, excellent techs and doctors. Good explanation of findings on eye conditions. High recommendation!


StarStarStarStarStar Excellent Eye Care —    (Patient since 2020)

Dr. Kristopher Knous is easy to talk to, efficient and someone I would recommend highly to anyone searching for a doctor for eye care.


StarStarStarStarNo Star Exceptional Service and Care —    (Patient since 2020)

Exceptional Service and Care


StarStarStarStarStar Great staff —    (Patient since 0001)

Dr. Michelle Lewis and the rest of the staff were wonderful and explained everything that was being done.


StarStarStarStarStar I was very pleased with the through eye exam an... —    (Patient since 0001)

I was very pleased with the through eye exam and the staff.


StarStarStarStarStar Great Staff, Chris is a great Dr. very thorough... —    (Patient since 2020)

Great Staff, Chris is a great Dr. very thorough, knowledgeable, just an all around great experience, keep up the good work, I enjoy coming to get a check up and shop at the same time..............Thanks


StarStarStarStarStar When I made the appointment over the phone, I w... —    (Patient since 0001)

When I made the appointment over the phone, I was asked to call back with my insurance info. I took it in a week prior to our appointments and your office didn’t look into our insurance in that week. When we came (3 of us) came in for our appointments, they could not seem to verify our insurance which we are absolutely positive that we are covered. It was a big waste of time for the 3 of us. And then they strongly encouraged me to just pay out of pocket for the Appointments. 😡


StarStarStarStarStar Visiting the Grafton Eye Center was easy and co... —    (Patient since 2020)

Visiting the Grafton Eye Center was easy and convenient. I was glad to see Dr. Lewis and enjoy her professionalism and thoroughness.


StarStarStarStarStar I have tremendous respect for the knowledge of ... —    (Patient since 2020)

I have tremendous respect for the knowledge of Dr Knous.


StarStarStarStarStar ... —    (Patient since 2020)

Everyone is very friendly and waiting is minimal.


StarStarStarStarStar This was my first visit at Costco Eye Center an... —    (Patient since 0001)

This was my first visit at Costco Eye Center and I will be permanently switching from Lens Crafters.I was referred by my parents who got me the exam as a Christmas present. Dr. Knous and the staff were very friendly and thorough. He answered all my questions and concerns and came up with some new solutions. I am very happy with my experience here.


StarStarStarStarStar . —    (Patient since 2019)

We have been going to Dr Knous for several years and have always received the best care not only from Dr Knous but his whole staff...Rudy and Nancy Penasa


StarStarStarStarStar  —    (Patient since 2020)

I have been coming here for the past several years.I am very pleased with the time the Dr's Spend explaining the results with you until you understand. They're very thorough. I'm also pleased with the staff who assisted with my selection of eye glasses.I give you 10+


StarStarStarStarStar Dr. Kristopher Knous and staff have nailed down... —    (Patient since 0001)

Dr. Kristopher Knous and staff have nailed down the process of giving an efficient and extensive eye exam at an affordable cost. I love that they are able to do a complete eye exam viewing the optic nerve and retina without dilation. This machine can show them so much about what's really going on in the inside and easily compare against the previous year reading. There is a small fee to do so, but small it is and did I mention, no dilation? All of this and excellent customer service? Worth my trip from Illinois.


StarStarStarStarStar Very impressed with the quality of care and lev... —    (Patient since 2019)

Very impressed with the quality of care and level of customer service. Nice people. Thanks!


StarStarStarStarStar A wonderful experience. Friendly, informative d... —    (Patient since 2020)

A wonderful experience. Friendly, informative doctors. State of the art equipment for doing my eye exam. Highly recommend them to others.


StarStarStarStarStar Grafton Eye Center is very professional and cou... —    (Patient since 2019)

Grafton Eye Center is very professional and courteous. They have the latest equipment and the doctors are very concerned with your eye health.


StarStarStarStarStar Dr. Knous is thorough and pleasant to go to.  —    (Patient since 2019)

Dr. Knous is thorough and pleasant to go to.


StarStarStarStarStar Dr. Michelle Lewis and her team are such pros. ... —    (Patient since 0001)

Dr. Michelle Lewis and her team are such pros.


StarStarStarStarStar My daughter, Nora (10 yrs old), was very worrie... —    (Patient since 2020)

My daughter, Nora (10 yrs old), was very worried about this eye appointment. She asked several questions and was very hesitant for each part of the exam (does NOT like things near her eyes). The administrator (don't know her name - younger girl, green nails - one glitter) got up and did the procedures (puff of air and picture of eye) on herself to show Nora what will happen. That is going the extra mile! Great Customer Service! Above and beyond! The Dr. (Melissa) was just as wonderful! She was patient, kind and and understanding to Nora's fears. I can't thank them enough. Not everyone is as understanding children who have fears this strong. Thank you!


StarStarStarStarStar My appointment went very well.  —    (Patient since 2020)

My appointment went very well. The lady I had is not listed above but I liked her very much. She did an excellent job. I will be back.


StarStarStarStarNo Star  —    (Patient since 2020)

Dr. Knaus is great. Waiting time(s) to get in could be improved.


StarStarStarStarStar I had a wonderful experience at Grafton Eye Cen... —    (Patient since 2020)

I had a wonderful experience at Grafton Eye Center. They were kind, efficient and very thorough. They definitely wanted to ensure the best possible comfort and care for my eyes and helped me understand all of my options for contacts without pushing anything on me. I would highly recommend Grafton Eye Center!


StarStarStarStarStar Once again we are very pleased with our experie... —    (Patient since 0001)

Once again we are very pleased with our experience at the Costco Grafton Eye Center. My wife and eye have gotten our glasses here for several years. We have always had great service and very reasonable prices. The selection of frames is good and we have always found that the durability of the glasses was excellent. In the past we have brought in our prescription from our doctor in Sheboygan. This time it was a new experience as I had an eye exam from Doctor Knous and ordered new contact lenses. The staff was very efficient and Doctor Knous was very knowledgeable and thorough. Ordering the contact lenses was easy and the pricing was again very reasonable. Our sincere thanks to all of you.


StarStarStarStarStar My eye exam with Melissa Knous was very pleasan... —    (Patient since 2021)

My eye exam with Melissa Knous was very pleasant and thorough. Everyone in the office I had contact with (making appt., check-in, check-out) was very friendly and efficient.


StarStarStarStarStar I received exceptional service and care! —    (Patient since 0001)

I received exceptional service and care!


StarStarStarStarStar Answered questions  —    (Patient since 2021)

Explained cause of dry eyes and how to manage


StarStarStarStarStar Dr. Kristopher is awesome! —    (Patient since 2020)

Dr. Kristopher is awesome. Thorough, patient and willing to spend the time explaining things thoroughly. I've already recommended him to family. I'm quite impressed.


StarStarStarStarStar Excellent services. The best eye appointment I’... —    (Patient since 2019)

Excellent services. The best eye appointment I’ve gotten for awhile.


StarStarStarStarStar  —    (Patient since 2020)

My eye appointment was great. The dr and the tech answered all my concerns.


StarStarStarStarStar I was completely happy with my experience.  —    (Patient since 2020)

I was completely happy with my experience.


StarStarStarStarStar I love this eye center. Professional in every sens —    (Patient since 0001)

I love this eye center. Professional in every sense of the word.


StarStarStarStarNo Star I thought you did a good and timely job, people... —    (Patient since 0001)

I thought you did a good and timely job, people there were very nice and helpful


StarStarStarStarStar Bill Bierman ... —    (Patient since 2019)

I had a very positive experience from everyone whom I came in contact with. Especially the optometrist she was fantastic She was thorough polite and very friendly I felt very at ease with her . I wish I could make her my regular Optometrist. Thanks


StarStarStarStarStar  —    (Patient since 0001)

Dr. Knous is the greatest! He has a great office/exam manner and my prescriptions are always perfect. I highly recommend him.


StarStarStarStarStar Outstanding Service  —    (Patient since 0001)

Dr. Michelle Lewis is a professional knowledgeable optometrist who creates an environment within Costco that remains calm and diagnostically thorough. I was impressed at the time she took review the whole picture and felt lucky to have been scheduled with her. I would intentionally try to schedule with her next time.


StarStarStarStarStar Dr. Knous and his staff were AMAZING  —    (Patient since 0001)

Dr. Knous and his staff were AMAZING


StarStarStarStarNo Star Dr. Michelle Lewis was wonderful!  —    (Patient since 0001)

Dr. Michelle Lewis was wonderful! She is thorough and extremely knowledgeable . There are never any high pressure tactics or unnecessary tests. She listens very carefully to any concerns I have and tries her best to find a solution. I very much appreciate her professionalism. However I did have to wait a VERY long time to get in to see her. I had a 3:30 appt. and did not get in to see her until about 4:30. This has never happened before so it may have been just a fluke.


StarStarStarStarStar Good customer service and very helpful explaini... —    (Patient since 0001)

Good customer service and very helpful explaining my eye condition!


StarStarStarStarStar Super professional —    (Patient since 2021)

Took my daughter in for her first exam... very happy with the comprehensive eye exam and professional discussion afterward. We'll look to bring the rest of the family by soon!


StarStarStarStarStar Great service.  —    (Patient since 0001)

Great service. Prompt appointment, thorough eye exam and took the time to answer any questions I had. Checked my eyes for moisture and suggested some dry eye drops. They really helped. The Doctor took the time to ask questions and had answers for me.


StarStarStarStarStar I have made other arrangements for my eyecare ... —    (Patient since 0001)

I have made other arrangements for my eyecare due to my one and only experience. I will also see that my wife and daughter find other care for their eyes.


StarStarStarStarStar Excellent Experience —    (Patient since 2020)

Very professional, thorough and prompt. Great eye exam and great explanation of the findings. Dr Lewis was great! Price for the exam was much less than other places.


StarStarStarStarStar Qualified and courteous staff and great value! —    (Patient since 2020)

Dr. Knous is always polite, thorough and informative. I never wait for more than a few minutes for my appointment and the office staff is courteous and efficient. The cost for glasses can't be beat!


StarStarStarStarStar  —    (Patient since 0001)

Dr. Lewis is the best I have ever experienced Really is exceptional in her field Support staff very good making whole experience five star


StarStarStarStarStar Great eye doctor! —    (Patient since 0001)

I have been seeing Dr Knous for years. He is a wonderful eye doctor. He is thorough and explains things very clearly which I find helpful. I recommend him highly!


StarStarStarStarStar I was very happy with everyone who assisted my ... —    (Patient since 2020)

I was very happy with everyone who assisted my wife and I.


StarStarStarStarStar great experience with Dr. Lewis. I found her to... —    (Patient since 0001)

great experience with Dr. Lewis. I found her to be very helpful. She explained everything she found and was most helpful on how to proceed. The staff was outstanding, very friendly and helpful also, I found the clinic to to clean and have updated equipment,


StarStarStarStarStar I was very pleased with Dr. Michelle Lewis. Sh... —    (Patient since 0001)

I was very pleased with Dr. Michelle Lewis. She took the time to thoroughly explain answers to the questions I had. I would most definitely come back to Costco for an eye exam.


StarStarStarStarStar Dr Lewis is the best eye doctor I’ve ever worke... —    (Patient since 2019)

Dr Lewis is the best eye doctor I’ve ever worked with. Love that she has the newest technologies (and can now avoid get eyes dilated). Her staff is knowledgeable, kind and so efficient. Michelle from the Costco Eye Glass department was professional, caring, smart, and had a great eye for style. Will definitely return here time and again.


StarStarStarStarStar excellent job.. —    (Patient since 2019)

very qualified and knowledgeable doctor. Great job.


StarStarStarStarStar As always, great staff and Doctor visit. I’ve r... —    (Patient since 2020)

As always, great staff and Doctor visit. I’ve referred friends and family!!


StarStarStarStarStar Dr. Michelle Lewis is awesome optometrist! She ... —    (Patient since 2020)

Dr. Michelle Lewis is awesome optometrist! She is very thorough in her exam and give great advice. She is very patient focused. I would recommend Dr. Lewis to all my friends and families.


StarStarStarStarStar Appointment  —    (Patient since 2020)

Very nice experience everyone was so nice professional very professional


StarStarStarStarStar Very professional and I could not be happier to... —    (Patient since 0001)

Very professional and I could not be happier to have found Dr.Knous


StarStarStarStarStar I was impressed with the service provided. The ... —    (Patient since 0001)

I was impressed with the service provided. The doctor was very through with me and answered all my questions. I did not feel rushed that she just wanted me out to go to her next customer. I am comfortable in saying I would return again.


StarStarStarStarStar This is my new eye clinic!! —    (Patient since 2020)

This was my first experience with the clinic in Costco. Dr. Knows is knowledgeable and personable. They were running behind but the office kept me informed and the process moving as best they could. This is my new eye clinic!


StarStarStarStarStar Dr Michelle was very welcoming and through. She... —    (Patient since 2020)

Dr Michelle was very welcoming and through. She explained every process and put me at ease. I felt like I was in good hands. Very professional.


StarStarStarStarStar Easy & convenient eye exam —    (Patient since 2020)

Friendly, informative staff members walk you through the eye exam process and explain each test in detail. They also ask if you want to pay for optional services that may not be covered by insurance. Dr. Knous is professional, on time and interested in how his patients are doing. He takes the time to answer any questions or concerns you have. Plus online scheduling and varied appointment times make it very convenient and easily fit into a busy lifestyle.


StarStarStarStarStar Great eye health partners —    (Patient since 2021)

i always enjoy my visits and care at the Grafton Eye Center. I have complicated eye health issues so am relieved to partner my entire health team with Dr. Lewis to get a thorough exam and comprehensive reviews of all my test results.


StarStarStarStarStar Friendly and helpful staff. Dr. Lewis is very ... —    (Patient since 2021)

Friendly and helpful staff. Dr. Lewis is very caring and confident in her practice. I will continue to receive my exams at Costco.


StarStarStarStarStar Such Good Service —    (Patient since 0001)

Have been using Costco optical for over three years and have been very satisfied. Dr. Knous is very kind and always listens carefully to my concerns. Will continue to be a patient.


StarStarStarStarStar  —    (Patient since 2020)

Great place..great employees and great testing!!


StarStarStarStarStar dr kris i awesome, very good and uses technolog... —    (Patient since 2019)

dr kris i awesome, very good and uses technology equipment that is the best ! dale lueck


StarStarStarStarNo Star First time at Costco Eye Center. —    (Patient since 2020)

First time at Costco Eye Center. The only negative report is I had to wait 15 minutes for my 10AM appointment when the eye center opens at 10AM. Otherwise, very enjoyable.


StarStarStarStarStar Always a cheerful and positive experience when ... —    (Patient since 2020)

Always a cheerful and positive experience when I have an appointment.


StarStarStarStarStar This is my third exam with Dr Lewis and she is ... —    (Patient since 2021)

This is my third exam with Dr Lewis and she is wonderful ! As a former health care professional a appreciate how she explains things and her concern. I would recommend her any day. Staff is also very good and caring.


StarStarStarStarStar Thought it was great —    (Patient since 2021)

Thought it was great


StarStarStarStarStar Always a pleasant appointment —    (Patient since 2020)

Dr. Lewis is certainly well qualified, and is a pleasure to visit. She takes the time to check on the little things, like my extra long eye lashes, and removes the offenders.


StarStarStarStarStar This was my first time using Costco Optical. I... —    (Patient since 2021)

This was my first time using Costco Optical. I was very impressed with Dr Lewis and all the Optical staff. I will definitely recommend Costco Optical to family and friends.


StarStarStarStarStar Great service! We've been going here for two ye... —    (Patient since 2020)

Great service! We've been going here for two years and have nothing but good things to say about the doctor and staff. The office, although small runs very efficiently.


StarStarStarStarStar Fine job. —    (Patient since 2020)

The doctor did a fine job.


StarStarStarStarStar  —    (Patient since 0001)

Very Professional and friendly service by everyone. From the time you walk in the door until you leave you are treated as a guest. Every test and every result is explained in detail so that you understand clearly what is going on and why. Thank you.


StarStarStarStarStar I had Dr. Michelle Lewis she was very friendly ... —    (Patient since 2021)

I had Dr. Michelle Lewis she was very friendly and explained everything she was doing.I highly recommend her. I would definitely come back


StarStarStarStarStar Overall a great experience.  —    (Patient since 2020)

Overall a great experience. Thorough eye exam by professionals that don't mind explaining what they're actually doing in plain English. Very reasonable prices and they had the contacts I needed and wanted on hand.


StarStarStarStarStar Great Experience! Professional staff, cool new ... —    (Patient since 0001)

Great Experience! Professional staff, cool new equipment, and an overall great experience.


StarStarStarStarStar Richard Rogers--patient —    (Patient since 2021)

Dr. Knous is very good to work with--he spent time discussing my recent surgery and what the next steps are to better vision.


StarStarStarStarStar The Grafton Eye Center inside Costco is the Best! —    (Patient since 0001)

The Grafton Eye Center inside Costco was an overall terrific experience. I had a bad experience elsewhere and they were able to show the other place has prescribed an incorrect lens. The employees and the optician were kind and patient.


StarStarStarStarStar Never disappoints!  —    (Patient since 2020)

Dr. Knous takes time to discuss eye care options and is very caring and kind. His staff is equally caring and kind. Have been working with them for over 4 years with no complaints.


StarStarStarStarStar Happy with our Costco eye exam! —    (Patient since 0001)

My husband and I both saw Dr. Knous recently and we both found him to be very professional, caring and thorough. We recommend him highly and plan to return to him for our next yearly eye exam.


StarStarStarStarStar Easy appointment, nice service —    (Patient since 2020)

Easy appointment, nice service, they always take care of you and get you on track


StarStarStarStarStar Dr Chris and his staff are great!Friendly, kno... —    (Patient since 0001)

Dr Chris and his staff are great! Friendly, knowledgeable and caring


StarStarStarStarStar They were great and very easy to be comfortable... —    (Patient since 0001)

They were great and very easy to be comfortable with.


StarStarStarStarStar 2nd year for my eye exams at this facility... —    (Patient since 2020)

This is my 2nd year for my eye exams at this facility. I found the exam very professional and met all my expectations. Great facility and doctors.


StarStarStarStarStar They are fast, at a good price —    (Patient since 2021)

They are fast, at a good price


StarStarStarStarStar I was impressed by the amount of technology the... —    (Patient since 2021)

I was impressed by the amount of technology they used in addition to his knowledge and time he spent explaining things to me.


StarStarStarStarStar Excellent service! —    (Patient since 2019)

I saw Dr. Melissa Knous for my eye exam. She was very thorough explaining all of the options available to me. Dr Knous was so kind and patient with me! I have not had such an experience prior to seeing her. I truly felt she cared about my needs. I will continue to seek her for all my eyecare needs!


StarStarStarStarStar Very good exam. I have never had a though exa... —    (Patient since 2020)

Very good exam. I have never had a though exam for me eyes.


StarStarStarStarStar Always efficient & thorough. —    (Patient since 2020)

Always efficient & thorough.


StarStarStarStarStar This was my first time going to Costco optical ... —    (Patient since 2021)

This was my first time going to Costco optical and it was WONDERFUL!


StarStarStarStarStar A VERY NICE VISIT. I was confident that my eyes... —    (Patient since 2020)

A VERY NICE VISIT. I was confident that my eyes were being cared for by a true professional. Dr. Knous listened to my concerns and questions and answered them to my satisfaction.


StarStarStarStarStar The entire staff is wonderful at this cozy offi... —    (Patient since 2020)

The entire staff is wonderful at this cozy office conveniently located within Costco. I love this doctor...he explains everything so well. I highly recommend them!


StarStarStarStarStar I absolutely love Dr. Lewis!  —    (Patient since 2020)

I absolutely love Dr. Lewis. She is so cool and very reasonable! Jamie in the office is very nice and helpful as well! My appointment yesterday was actually an enjoyable experience. Highly recommend.


StarStarStarStarStar Very good exam , really appreciate how easy the... —    (Patient since 0001)

Very good exam , really appreciate how easy the doctor made it.Will definitely be back again next year , thank you very much. Daniel. Boegh


StarStarStarStarStar  —    (Patient since 0001)

It’s always great to see a familiar face. Seeing Dr Melissa was great. She always makes me feel very comfortable and answers all my questions. She is very thorough and precise. She’s great!


StarStarStarStarStar Amazing n fear free exam.  —    (Patient since 0001)

Amazing n fear free exam.


StarStarStarStarStar Incredibly friendly staff!  —    (Patient since 2020)

Incredibly friendly staff!


StarStarStarStarStar Dr. Knous is very knowledgeable and thorough. H... —    (Patient since 2020)

Dr. Knous is very knowledgeable and thorough. He explains everything in detail and takes time to answer your questions. I would recommend spending the little extra to have the digital images taken rather than the drops. Dr. Knous uses these to show you actual pictures of your eyes and explain what's going on with your eyes. You don't have to deal with the after affects of the drops. I have been going to Dr. Knous for a number of years. He is very personable. I highly recommend him.


StarStarStarStarStar As always Dr. Kris was great.  —    (Patient since 2020)

As always Dr. Kris was great. He was thorough and took time to answer questions.


StarStarStarStarStar 5 stars for sure!!! See review below! —    (Patient since 0001)

5 stars for sure!!! See review below!


StarStarStarStarStar Costco Eye Center in Grafton is a 10 out of 10 —    (Patient since 0001)

Costco Eye Center in Grafton is a 10 out of 10


StarStarStarStarStar Wonderful experienceI got answers to all my qu... —    (Patient since 2020)

Wonderful experience I got answers to all my questions and everything went great..


StarStarStarStarStar I saw Dr. Michelle Lewis.  —    (Patient since 0001)

I saw Dr. Michelle Lewis. She was very professional. I came to her because my longtime Ophthalmologist got 3 Rx for glasses wrong during one year. She decided she wouldn't look at his Rx's, but would do her own exam and then compare hers with his previous Rx. I agreed with this decision. She took her time and came up with a Rx. that she could explain to me. I am in the process of having the Rx made in one pair of lenses.


StarStarStarStarStar Easy to get appointments, appointments on time,... —    (Patient since 2020)

Easy to get appointments, appointments on time, always clear explanations.


StarStarStarStarStar Dr. Lewis was wonderful with my son on his firs... —    (Patient since 2021)

Dr. Lewis was wonderful with my son on his first ever eye appointment!


StarStarStarStarStar This was one of the more pleasant eye exam expe... —    (Patient since 0001)

This was one of the more pleasant eye exam experiences I can recall having. Your team and Dr. Lewis were thorough, efficient, and informative. I would gladly recommend your services.


StarStarStarStarStar Great customer service —    (Patient since 2021)

I appreciate the great customer service and the newest tests and Equiptment at the Grafton Eye Center.


StarStarStarStarStar My Doctors visit with Dr. Kristopher Knous, —    (Patient since 2020)

My Doctors visit with Dr. Kristopher Knous, on Monday March 11 was on time, courteous, informative and professional.


StarStarStarStarStar Highly recommend —    (Patient since 2020)

Great group of Doctors, flexible scheduling, & excellent service!


StarStarStarStarStar Impressed Every Time —    (Patient since 2020)

I am impressed with every interaction with the Grafton Eye Center. From providing excellent communication to remind me to make an appointment to their online scheduling tool, it's easy to make sure I get an appointment when I want and need one. In the office itself, you'll find friendly and professional staff that handle everything from insurance to pre-exam testing. They are great! And Dr. Kris is the best! He takes time to explain things, answer questions and make sure you understand your personal eye health situation. He's also one of the most thorough eye doctor's that I've ever used. He makes sure that I'm getting the care I need, but only what I truly need. I now consider myself as a life time patient of the Grafton Eye Center.


StarStarStarStarStar Having the best doesn't have to cost the most. —    (Patient since 2020)

Having the best doesn't have to cost the most.


StarStarStarStarStar My first visit was wonderful.I learned things ... —    (Patient since 2020)

My first visit was wonderful. I learned things about my eyes that I had never been aware of.


StarStarStarStarStar Nice experience —    (Patient since 2020)

Explained thoroughly my eye conditions


StarStarStarStarStar Review —    (Patient since 2020)

I received prompt and through care. Dr. Lewis immediately diagnosed my vision problem with my computer and found a solution. Many thanks.


StarStarStarStarStar I’ll be a returning customer! —    (Patient since 2021)

Caring, efficient, current technology, very satisfied.


StarStarStarStarStar  —    (Patient since 2020)

Dr Kris always explains until you understand. He is thorough and pleasant. Totally trust my vision to him.


StarStarStarStarStar Great experience as always. Thank you Dr. Knou... —    (Patient since 2020)

Great experience as always. Thank you Dr. Knous! You are so good at explaining things and I really feel like my eye health is important to you. You take it way beyond the standard "Which is better? 1 or 2" and your staff is top notch as well. See you next time.


StarStarStarStarStar Dr. Melissa Knous is amazing. —    (Patient since 0001)

Just took my very scared 6 year old daughter to see Dr. Melissa Knous. She had her smiling and unafraid immediately. I am her patient as well and she is by far the best optometrist I have ever seen. She explained issues with my eyes that I have never understood and no other doctor has ever taken the time to help me understand.


StarStarStarStarStar Great doctors, pleasant and helpful staff. Alw... —    (Patient since 2020)

Great doctors, pleasant and helpful staff. Always the best!


StarStarStarStarStar Eye Exam and followup of Surgery. —    (Patient since 2020)

I had Cateract Surgery on February 2nd. All went well. I am looking forward to my next visit to change my Prescription. Everyone at your Office is Very Respectful of my needs . and is very friendly .


StarStarStarStarStar Very happy with the care I have always received... —    (Patient since 2021)

Very happy with the care I have always received from Dr. Knous. Dr. Knous is thorough with his exam and always answers any questions I may have. He is very personable as well. Thanks Dr. Knous


StarStarStarStarStar Quick, through, up to date equiptment. —    (Patient since 2021)

Quick, through, up to date equipment.


StarStarStarStarStar Very good experience, thank you. —    (Patient since 0001)

Very good experience, thank you.


StarStarStarStarStar The entire process was extremely timely and pro... —    (Patient since 2020)

The entire process was extremely timely and professional no waiting and knowledgeable technicians to complement the Doctor’s examination with updated equipment and knowledgeable,professional treatment. I will definitely recommend their services to everyone.


StarStarStarStarStar The staff at Grafton Eye Center is professional... —    (Patient since 2020)

The staff at Grafton Eye Center is professional but also pleasant to work with. I would recommend Dr. Knous to anyone who needs eye care.


StarStarStarStarStar My recent visit to the Grafton Eye Center —    (Patient since 0001)

I like the Grafton Eye Center, the staff and docs are very welcoming and thorough. Great service and reasonable pricing.


StarStarStarStarStar On time and very efficent —    (Patient since 0001)

On time and very efficient


StarStarStarStarStar Mr Lev Zilist —    (Patient since 0001)

Very good place, I am very happy with Dr Michelle Lewis also with the technician and secretary Jesika


StarStarStarStarStar  —    (Patient since 2020)

Very friendly and knowledgeable staff. Explained everything so I understood it. Highly recommend this eye center.


StarStarStarStarStar Five stars from me! —    (Patient since 0001)

I would definitely recommend this Grafton location. The woman who first helped me before I seen Melissa, was very friendly and helpful. Melissa was great, she is friendly, explains everything, and didn't just get the appointment over with, she works like she actually takes pride in her work.


StarStarStarStarStar Dr. Lewis was great. She told me that I didn't... —    (Patient since 0001)

Dr. Lewis was great. She told me that I didn't need cataract surgery and that was a huge relief. She was incredibly thorough and very easy to talk to.


StarStarStarStarStar Great service and expertise! —    (Patient since 2020)

This was my first visit at this practice and it was a very good experience. The exam was thorough and informative. They have the latest in technology for a comprehensive eye exam. The staff was friendly and acommodating. I would recommend them to anyone!


StarStarStarStarStar  —    (Patient since 2020)

Great appointment. Very friendly and professional. Dr. was great at explaining everything.


StarStarStarStarStar Easy on the Eyes —    (Patient since 0001)

My eye exam was done quickly, accurately, and with precision. Equipment was state of the art. Instructions were clear and the whole process was done with the comfort of the customer in mind. I felt at ease the entire time. Very Professional.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Lewis is the best. I wouldn't go anywhere else.


StarStarStarStarStar Highly recommend —    (Patient since 2021)

Very thorough exam. Dr. K took his time explaining my results and listened to my concerns, then made his recommendations based on his fully informed evaluation.


StarStarStarStarStar Exactly what I needed to get in for a quick pre... —    (Patient since 0001)

Exactly what I needed to get in for a quick prescription before the new year. Staff was very nice and efficient in what I'm sure is a super stressful time. Dr. Lewis is clear, helpful and what i need from an eye doctor.


StarStarStarStarStar  —    (Patient since 0001)

This is the place to go for cutting edge technology & great service at an EXTREMELY low price! Friendly staff too. You don't need a Costco membership to go here!


StarStarStarStarStar Dr. Lewis is great and so is her staff!! —    (Patient since 2020)

Dr. Lewis is great and so is her staff!!


StarStarStarStarStar State of the art facility! —    (Patient since 0001)

Small state of the art facility. Start with the balloon test followed by the pressure check. But then it gets better. They have the Optos scanning equipment which yields an internal scan of the eye replacing the old school dialation technique. Just a bright light and done. Once with the Dr, the vision check system is also more automated. No flipping of lenses for the 1,2 or 3,4. Measurements are much more accurate. Check out is easy, much cheaper, and quick. They even give you a prescription! No need to ask. I also did a contact fitting. All the brands that matter are there. Take your script and move right along to pick out glasses. No pressure sales here at all. Most items from traditional outlets like anti glare, anti scratch etc. are included in the cost of the lens. This is a nice surprise. Prices and service cannot be beat.


StarStarStarStarStar Recent Eye Exam —    (Patient since 0001)

The receptionist is wonderful friendly and a lovely young lady. Dr. Knous is always very friendly, and I love the fact that he felt comfortable enough with me to show me a picture of his sweet, baby daughter. I am very comfortable at the Grafton Eye Center inside Costco.


StarStarStarStarStar Everyone is friendly, willing to explain things... —    (Patient since 0001)

Everyone is friendly, willing to explain things and help whenever needed


StarStarStarStarStar Highly professional staff!! —    (Patient since 2019)

Highly professional staff!! The equipment used is state-of-the-art. The service before, during and after the exam is the best I have experienced.


StarStarStarStarStar Friendly staff, very knowledgeable and caring d... —    (Patient since 2021)

Friendly staff, very knowledgeable and caring doctors. I appreciate the time they take to explain everything to me. The Optos machine they have is an awesome view of the back of the eye. Dr Kris is by far the best!


StarStarStarStarStar Had a very pleasurable and educational experien... —    (Patient since 2022)

Had a very pleasurable and educational experience. First, I wasn't expecting to get into an appt right away when I was just scheduling an appt...what a nice surprise. Next, I loved the alternative to dilating my eye. That machine was impressive and the color computer images were spectacular. Dr. Knous spent a great deal of his time educating me on my eyes....never had anything like what he covered before. The girls at the counter were very helpful and picking out glasses was enjoyable.


StarStarStarStarStar Staff is always pleasant & smilingKristopher i... —    (Patient since 2020)

Staff is always pleasant & smiling Kristopher is easy to work with too........


StarStarStarStarStar One stop shopping and eye-care! —    (Patient since 0001)

One stop shopping and eye-care!


StarStarStarStarStar Excellent Care and Service is what I got from t... —    (Patient since 2020)

Excellent Care and Service is what I got from the Grafton Eye Center. I have seen both Dr. Knous and Dr. Lewis. Both have shown an interest in me and my eye issues. I would recommend them highly.


StarStarStarStarStar Great experience and very courteous —    (Patient since 0001)

Great experience and very courteous


StarStarStarStarStar The on line scheduling made making and appointm... —    (Patient since 0001)

The on line scheduling made making and appointment very easy.


StarStarStarStarStar So glad to be back with you! —    (Patient since 0001)

So glad to be back with you! For my last pair of glasses I went to a well known chain store because our insurance listed them as preferred providers. Spent more than I would have with you and didn't like my glasses. Won't make that mistake again.


StarStarStarStarStar Dr. Lewis is great and the location is wonderfu... —    (Patient since 0001)

Dr. Lewis is great and the location is wonderful.


StarStarStarStarStar Love the painless eye exam! —    (Patient since 0001)

Love the painless eye exam!


StarStarStarStarStar Latest Appointment Feedback —    (Patient since 2019)

I've ben going to Grafton Eye Center now for the last three years. I am very impressed by their eye care professionals and also the latest equipment they have.


StarStarStarStarStar My appointment was a very nice experience...fri... —    (Patient since 2021)

My appointment was a very nice experience...friendly and informative.


StarStarStarStarStar  —    (Patient since 2020)

I had a very pleasant experience with both Dr Knous and office personnel. Was efficient friendly and very helpful. Both my wife and son come here and would would recommend you to others. Thanks!


StarStarStarStarStar I’m not easily impressed.  —    (Patient since 2020)

I’m not easily impressed. Both docs are extremely confident in what they do and what they know. They are full of information and take there time explaining everything. Completely sold and will recommend everyone to see Dr. Lewis and Dr. Knous! Thanks for saving my vision!


StarStarStarStarStar Very Friendly and Professional.I recommend this... —    (Patient since 2020)

Very Friendly and Professional.I recommend this Eye Clinic to anyone who is in search for somewhere to go.Dr sit and explains everything to you in detail.


StarStarStarStarStar I found the staff and the doctor welcoming. I ... —    (Patient since 0001)

I found the staff and the doctor welcoming. I appreciated the time the doctor took to explain the condition of my eyes and to give me instructions for the future.


StarStarStarStarStar Fast, efficient and professional service —    (Patient since 2020)

Fast, efficient and professional service and answered all my questions.


StarStarStarStarStar Dr. Lewis was great with my son —    (Patient since 2020)

Dr. Lewis was great with my son. The exam was quick and prices were fantastic !


StarStarStarStarStar  —    (Patient since 2020)

Very pleased with the eye exam and staff. Would highly recommend them.


StarStarStarStarStar A Great Experience  —    (Patient since 0001)

Thanks for taking the time to explain everything to us during our visit. Very helpful, friendly, professional, and honest.


StarStarStarStarStar From someone that hates going to the eye doc! —    (Patient since 0001)

The entire process was easy and efficient. From making the appointment to the actual exam - very well organized.


StarStarStarStarStar  —    (Patient since 2022)

Great service. Everyone is so nice. Love all of the technology. Easy online booking. Thanks for the thorough appt.


StarStarStarStarStar I was very pleased thank you. I especially like... —    (Patient since 0001)

I was very pleased thank you. I especially liked not having the eye drops as it takes me a day to recover. The prescription is working fine.


StarStarStarStarStar There was only a short wait time, and the the o... —    (Patient since 0001)

There was only a short wait time, and the the optometrist was professional and informative. I've been using the Grafton Eye Center for several years. Never a problem and prices are very low.


StarStarStarStarStar Great Service —    (Patient since 0001)

Great service. Dr. Lewis and techs were very patient as I learned about my new soft contact lenses. I felt confident after leaving the store as everyone made sure I knew what I was doing and answered my questions.


StarStarStarStarStar The staff is always so friendly. I was the las... —    (Patient since 2020)

The staff is always so friendly. I was the last customer of the day and I was treated well. Dr. Knous is very thorough and explains things well.


StarStarStarStarStar Wow! What a professional staff!!!! —    (Patient since 2021)

Wow! What a professional staff. Everybody was top-notch. Friendly and very knowledgeable and willing to listen to what you had to say. I have been in the medical field for over 40 years and was incredibly impressed.


StarStarStarStarStar Well done, a mix of efficiency with technology... —    (Patient since 2020)

Well done, a mix of efficiency with technology and a big dose of compassion I'm glad I made the switch!


StarStarStarStarStar Very satisfied —    (Patient since 2021)

I have been going here for about 10 years for my contact exams. The staff is always very professional and courteous. The price is very competitive and I wouldn't think of going anywhere else.


StarStarStarStarStar Dr. Knous's excellent, he explained everything ... —    (Patient since 2020)

Dr. Knous's excellent, he explained everything about your eyes, very professional and comforting.


StarStarStarStarStar Excellent service and care —    (Patient since 2021)

Excellent service and care


StarStarStarStarStar Love Dr. Kristopher Knous. Very professional, ... —    (Patient since 2020)

Love Dr. Kristopher Knous. Very professional, nice & polite. Explains everything & he makes getting the exam easy.


StarStarStarStarStar My exam was a wonderful experience with your up... —    (Patient since 0001)

My exam was a wonderful experience with your up to date equipment. Very interesting. Everything was explained and all questions answered expertly. Thanks.


StarStarStarStarStar I came to clinic as a result of five star profe... —    (Patient since 0001)

I came to clinic as a result of five star professional and expert care by Dr. Lewis for many years at previous locations.


StarStarStarStarStar Thank you Dr. Knous —    (Patient since 2020)

Thank you Dr. Knous for being so patient and thorough in helping me understand what's going on with my eyesight as I am aging.


StarStarStarStarStar I had a very good experience at the Grafton Cos... —    (Patient since 0001)

I had a very good experience at the Grafton Costco Eye Center. I absolutey love Dr. Melissa Knous. She is so kind and caring and really takes her time with you. She explains everything and answers any questions. I had a follow up with her husband, Dr. Kristopher Knous, and he was just as warm and friendly and very thorough! I would highly recommend both of them!


StarStarStarStarStar Both the doctor and his assistant were very hel... —    (Patient since 2020)

Both the doctor and his assistant were very helpful.


StarStarStarStarStar Excellent experience, great staff, knowledgeabl... —    (Patient since 0001)

Excellent experience, great staff, knowledgeable and friendly. State of the art equipment, great location, efficient use of time. 10 stars!!


StarStarStarStarStar Great experience! On time, cutting edge equipme... —    (Patient since 2020)

Great experience! On time, cutting edge equipment, pleasant staff...really impressed with Dr. Knous. What's not to like? Thank you for the great service!


StarStarStarStarStar Great staff and prices. Could get no line bifoc... —    (Patient since 2020)

Great staff and prices. Could get no line bifocals and sunglasses for less than what I was paying for one pair of glasses


StarStarStarStarStar Great experience! Technology has come so far, t... —    (Patient since 0001)

Great experience! Technology has come so far, they didn't even need to dilate my eyes, they have amazing equipment that just took a scan and produced a 3D image of the inside of my eye. It was a very quick appointment and everyone was very friendly!


StarStarStarStarStar Sweet and caring--  —    (Patient since 2020)

Sweet and caring-- which is hard to fine today.


StarStarStarStarStar The doctor was very knowledgeable and helpful! ... —    (Patient since 0001)

The doctor was very knowledgeable and helpful!


StarStarStarStarStar Prompt, professional service —    (Patient since 0001)

Prompt, professional service


StarStarStarStarStar Fantastic. Smart, Cool imaging equipment. Dr.... —    (Patient since 0001)

Fantastic. Smart, Cool imaging equipment. Dr. Knous works quickly without making the person feel rushed. Super complete and thorough. Too good to be true. Kind and doesn't make the person feel dumb. So thankful to have found Dr Knous. I first found him about 2 years ago, word of mouth. I'd go anywhere to see Dr Knous for my eye care. Hope he stays at Costco, but I'd follow him anywhere. Never needed glasses until over 50....now I need them bad. Lucky I have Dr. K!!


StarStarStarStarStar Dr. Knous was very nice and answered all my que... —    (Patient since 2021)

Dr. Knous was very nice and answered all my questions. I really like him.


StarStarStarStarStar Quality Eye Care for Families —    (Patient since 2020)

Dr. Knous is very friendly and is great with kids. Pleased with the technology they have available for Digital Retinal Exams which provides better screening as well as allows you to skip the inconvenient eye dialation.


StarStarStarStarStar Eye Appointment  —    (Patient since 0001)

Great experience! I will definitely be coming back.


StarStarStarStarStar Thank you for helping me with my contacts...ver... —    (Patient since 0001)

Thank you for helping me with my contacts...very encouraging and I was able to get them out :). Couldn't ask for a better team, Dr's and staff!


StarStarStarStarStar Very thro friendly service and professional  —    (Patient since 2020)

Very thro friendly service and professional


StarStarStarStarStar Dr. Knous is a great doctor! —    (Patient since 2020)

Excellent eye doctors. Polite reception staff and people who appear to enjoy working where they are. Highly suggest using this practice for your eye care needs!


StarStarStarStarStar A great office with awesome people! —    (Patient since 2020)

A great office with awesome people!


StarStarStarStarStar First Visit. —    (Patient since 2021)

I was impressed with Grafton Eye Clinic. Dr. Kristopher Knous is very professional and caring, educating me on the specific care of my eyes with contacts and future concerns. I look forward to my new contacts.


StarStarStarStarStar Dr. Knous has the latest technology for detecti... —    (Patient since 2019)

Dr. Knous has the latest technology for detecting any vision issues, he takes caring time to explain in laymen terms what measures can be taken in maintaining your precious eyes! Our family has been under his care for 20 plus years.


StarStarStarStarStar Totally Impressed —    (Patient since 2021)

I was totally impressed with my first time visit for an eye exam. Everyone was so friendly and helpful. I loved having the OptoMap option versus dilation. Dr. Lewis was so thorough and informative showing me the results, also the exam went smoothly and I was shown the difference between my old prescription and how the new one would be....so much crisper for both close up and distance. I am so happy I took the time to finally get this done, and know I will be very happy with my new glasses and sunglasses.


StarStarStarStarStar Great experience! —    (Patient since 2019)

My appointment was on time and the young women who handled my initial testing were very pleasant and professional.


StarStarStarStarStar  —    (Patient since 2021)

Very efficient, the equipment is state of the art and it makes the visit so much easier.


StarStarStarStarStar I feel I am getting personal attention when I v... —    (Patient since 2020)

I feel I am getting personal attention when I visit.


StarStarStarStarStar  —    (Patient since 0001)

It had been a while since I have had an eye exam. So it was a. very through and pleasent experience


StarStarStarStarStar Great Experience  —    (Patient since 2020)

This place was great. The doctor took the time to find the best prescription for me. The person at the front desk was cheerful and helpful.


StarStarStarStarStar A great value. Well staffed, Dr. K explained al... —    (Patient since 2020)

A great value. Well staffed, Dr. K explained all procedures and results. State of the art equipment. BB


StarStarStarStarStar Second year of being impressed —    (Patient since 2020)

Second year of being impressed


StarStarStarStarStar Thorough and professional.  —    (Patient since 2020)

Thorough and professional.


StarStarStarStarStar Wonderful experience It was like day and night... —    (Patient since 0001)

Wonderful experience It was like day and night compared to my prior eye exam They answered all my questions in a very clear and supportive way


StarStarStarStarStar first time appointment at the Costco Eyecare Cente —    (Patient since 2020)

Dr Lesis was very friendly, professional and knowledgable during my initial visit to this clinic. She allowed the time to answer all my questions and provided me with a future plan of treatment options. I plan to return to the clinic for my routine eye care exams as I was quite satisfied!


StarStarStarStarStar Excellent service and kind staff. I will see yo... —    (Patient since 0001)

Excellent service and kind staff. I will see you in one year for my next exam.


StarStarStarStarStar wonderful experience, very thorough, explained ... —    (Patient since 2019)

wonderful experience, very thorough, explained every question in a layman term.


StarStarStarStarStar Staff very knowledgeable and courteous. Prices... —    (Patient since 2021)

Staff very knowledgeable and courteous. Prices for eyeglasses very reasonable. It was a pleasure to visit your location. Dr. Lewis is the best.


StarStarStarStarStar I appreciate the reminders on both my phone and... —    (Patient since 0001)

I appreciate the reminders on both my phone and my email. There was no way I was forgetting where/when this appointment was!


StarStarStarStarStar Very professional . Receptionists were pleasant... —    (Patient since 2020)

Very professional . Receptionists were pleasant and friendly.


StarStarStarStarStar Staff was very courteous and the exam very thor... —    (Patient since 2021)

Staff was very courteous and the exam very thorough. The savings is a big plus.


StarStarStarStarStar Top Notch Eye Exam — 

Great vision test and impressive technology used. The time spent explaining everything in terms I understood was great and I really liked I could see my eyes without getting dilated. Will go back!!


StarStarStarStarStar  —    (Patient since 2020)

Dr Knous is very thorough and is so good at taking his time to explain everything. I wouldn't want to go anywhere else.


StarStarStarStarStar 5 Star...Excellent service from the exam to th... —    (Patient since 2021)

5 Star...Excellent service from the exam to the optical dept helping me choose the right glasses! A great experience all around!!


StarStarStarStarStar Fantastic!!  —    (Patient since 2021)

Fantastic, friendly & professional care! Dr. Knous was wonderful!! Couldn't have asked for better eye care!


StarStarStarStarStar Dr. Michelle Lewis is great! So glad she is at ... —    (Patient since 2020)

Dr. Michelle Lewis is great! So glad she is at our Costco!


StarStarStarStarStar I love this Doctor! Knowledgeable and kind, he ... —    (Patient since 0001)

I love this Doctor! Knowledgeable and kind, he makes an extra effort to completely explain the condition of your eyes and the conclusion he's come to!


StarStarStarStarNo Star Reasonable priced, Friendly and honest —    (Patient since 2020)

Reasonable priced, Friendly and honest


StarStarStarStarStar First time visit and very pleased.  —    (Patient since 2020)

First time visit and very pleased.


StarStarStarStarStar Thanks great care treated with respect. —    (Patient since 0001)

Thanks great care treated with respect.


StarStarStarStarStar Excellent Service and even better People  —    (Patient since 2020)

Grafton Eye Center and especially their people are great.


StarStarStarStarStar Cares about patients —    (Patient since 2019)

Dr. Knaus takes his time with each patient and answers all questions thoroughly. He doesn't rush through the exam and sincerely wants the best for every patient.


StarStarStarStarStar Grafton Eye Center  —    (Patient since 2020)

Grafton Eye Center is friendly, well-run, and the doctors give great care.


StarStarStarStarStar Great professional service as usual. "See" you ... —    (Patient since 2021)

Great professional service as usual. "See" you next year...Thanks


StarStarStarStarStar What a great experience! This office is small, ... —    (Patient since 2020)

What a great experience! This office is small, but efficient. The doctor explained things better to me than any other eye doctor and I've been wearing contacts/glasses for about 40 years.


StarStarStarStarStar Great experience, friendly and courteous staff.... —    (Patient since 0001)

Great experience, friendly and courteous staff. Thanks a bunch!


StarStarStarStarStar Thorough exam with clear explanations!  —    (Patient since 2021)

Thorough exam with clear explanations!


StarStarStarStarStar This my seem like a small shop but you couldn't... —    (Patient since 2020)

This my seem like a small shop but you couldn't get any better professional eye care at a larger facility I promise you this..


StarStarStarStarStar I love how convenient this eye exam was. Very e... —    (Patient since 0001)

I love how convenient this eye exam was. Very easy to fit it in to my weekend.


StarStarStarStarStar Extremely happy with Dr. Knous —    (Patient since 2021)

Great experience with Dr. Knous. My vision and eyes are very important to me and I trust that Dr. Knous is taking great care of my eyesight.


StarStarStarStarStar Went for my eye exam yesterday and really enjoy... —    (Patient since 2020)

Went for my eye exam yesterday and really enjoyed the care and kindness from Dr Kris and the staff. I left feeling that I had experienced top notch care with exposure to the latest technology for eye exams. Two thumbs up! 😃👍👍🇺🇸 Tom Eynon


StarStarStarStarStar DR Knous is knowledgable, thourough and pleasan... —    (Patient since 2020)

DR Knous is knowledgable, thourough and pleasant. Thank you, happy to have him as my Dr.


StarStarStarStarStar Great service and professional staff. I would r... —    (Patient since 2020)

Great service and professional staff. I would recommend the Grafton Eye Center inside Costco to anyone looking for a quality, professional eye exam. I would rate my experience a 5.


StarStarStarStarStar Great! —    (Patient since 2021)

Everything was great. Dr. Knous, in fact, helped me with a suggestion for reading small print that opthomologists (sp?) had never mentioned.


StarStarStarStarStar I felt it was a nice experience. The staff we r... —    (Patient since 2021)

I felt it was a nice experience. The staff we respectful and informative.


StarStarStarStarStar Dr. Kristopher knous & Michelle Lewis are exce... —    (Patient since 0001)

Dr. Kristopher knous & Michelle Lewis are excellent Eye Doctor's and very detailed and the staff are very friendly. Thank you. Chad P.


StarStarStarStarStar The service and consideration I receive from th... —    (Patient since 2021)

The service and consideration I receive from the entire staff is so appreciated.... thorough exams, help and support with each visit.


StarStarStarStarStar Thorough Eye Exam —    (Patient since 2020)

Had a very thorough eye exam with Dr Knous, very efficient from the front desk through the final exam, Dr Knous answered all my questions to my satisfaction, would definetely recommend Grafton Eye Center!!


StarStarStarStarStar Very Satisfied  —    (Patient since 0001)

Was very impressed by my doctor and exam. He explained everything thoroughly.


StarStarStarStarStar It was the best visit I have ever had very pers... —    (Patient since 0001)

It was the best visit I have ever had very personal not your typical box store appointment if you need glasses see doctor Lewis


StarStarStarStarStar I like the site that we can make and appointmen... —    (Patient since 2020)

I like the site that we can make and appointment change an appointment etc...but it does not need to send out so many reminder


StarStarStarStarStar I was greeted nicely upon entering the office a... —    (Patient since 2021)

I was greeted nicely upon entering the office and seen in a timely manner. The pre-screening process went smooth and efficiently. Dr.Kris is always very personable and has an awesome way of explaining things to patients.


StarStarStarStarStar Dr. Lewis is very good & thorough. She answere... —    (Patient since 0001)

Dr. Lewis is very good & thorough. She answered my questions with care & understanding. I appreciated that. Although the Meno Falls is closer to me now, I will continue to see her at the Grafton location.


StarStarStarStarStar I felt the doctor was very thorough and was wil... —    (Patient since 0001)

I felt the doctor was very thorough and was willing to work with me on a solution to my vision problem.


StarStarStarStarStar Timely, friendly, and reasonably priced —    (Patient since 0001)

Timely, friendly, and reasonably priced


StarStarStarStarStar My experience with Dr christopher —    (Patient since 2019)

I received great professional service, Friendly and efficient


StarStarStarStarStar Dr. Kristopher Knous is THE BEST! —    (Patient since 2019)

Dr. Kristopher Knous is THE BEST!


StarStarStarStarStar Very prompt service. I didn't have to wait mont... —    (Patient since 0001)

Very prompt service. I didn't have to wait months for an appointment. Convenient office hours. Friendly atmosphere.


StarStarStarStarStar Excellent Experience —    (Patient since 2020)

Staff was very professional, informative and friendly.


StarStarStarStarStar Perfect as usual!!!Great staff  —    (Patient since 2021)

Perfect as usual!!! Great staff


StarStarStarStarStar Great eye care! —    (Patient since 0001)

Well organized, from the front desk to the Drs. Prompt, thorough, and personable. I will certainly make their clinic my clinic.


StarStarStarStarStar The staff and Dr.Knous are awesome —    (Patient since 2020)

The staff and Dr.Knous are great great attitudes and smiling faces Can't ask for anything else


StarStarStarStarStar Informative , quick and dr was very pleasant an... —    (Patient since 2019)

Informative , quick and dr was very pleasant and thorough


StarStarStarStarStar  —    (Patient since 2020)

I enjoyed meeting Dr Knous, he took his time answering my concerns and questions. The staff was very nice and friendly too. I loved the fact that I didn't have to sit for an hour after my appointment because of the normal procedure of eye dilation at other clinics. His equipment is state of the art. I look forward to coming back.


StarStarStarStarStar efficient, and prompt. everything was explained... —    (Patient since 2019)

efficient, and prompt. everything was explained in simple terms thanks


StarStarStarStarStar I have nothing but positive things to say! —    (Patient since 2020)

I have nothing but positive things to say about the service that my wife and I recieved at our last checkup. Dr. Lewis was on that day, but an issue with the patient prior to us had forced our schedules to run long. Dr Knous had come in on his day off to complete some office work. When he realized the situation, he was kind enough to take me while my wife saw Dr Lewis! Not only did that put the day back on schedule, but it really impressed me with the sense of teamwork that the staff apparently has. Dr Knous and his team introduced me to a new eyeball scanning tech that eliminated the need to have my eyes dialated (THANK YOU), it also is a photograph that will allow the staff to keep a year-to-year physical record of my eyes structure. Thanks for the great service and professional process!


StarStarStarStarStar Comprehensive Exam - Friendly Service —    (Patient since 2020)

Comprehensive Exam - Friendly Service


StarStarStarStarStar I am very pleased with my visit to the Grafton ... —    (Patient since 2019)

I am very pleased with my visit to the Grafton Eye Center. Everyone was very pleasant. And Dr. Lewis was very caring and professional.


StarStarStarStarStar Excellent work —    (Patient since 0001)

Everything went well and was completed in a timely manner. Thank you


StarStarStarStarStar Dr Knous has very professional skills, is knowl... —    (Patient since 0001)

Dr Knous has very professional skills, is knowledgeable, and also patient oriented in explaining the details of the appointment & equipment.


StarStarStarStarStar I was treated very well. Everyone was kind and ... —    (Patient since 0001)

I was treated very well. Everyone was kind and courteous. I felt that my examination was thorough and all my questions were answered and my condition was explained in a way that I could understand.


StarStarStarStarStar I was very pleased with the care that I receive... —    (Patient since 2020)

I was very pleased with the care that I received. I will be back for my yearly vists.The Dr took her time to explain everything.


StarStarStarStarStar Very good experience  —    (Patient since 0001)

Very well organized and effective office. I have a complex health history, and felt Dr. Lewis was very knowledgeable.


StarStarStarStarStar Great doctors - give it a try! —    (Patient since 0001)

Dr. Lewis took the time to explain each step of the exam with me, and I was very happy with the outcome. I had brought my elderly parents here for eye exams and was very pleased that they addressed all of their questions regarding cataracts, glaucoma and macular degeneration.


StarStarStarStarStar  —    (Patient since 2020)

I was pleased with the prompt and pleasant service. I look forward to going to them again.


StarStarStarStarStar Wonderful! Dr. Knous knowledgeable, competent an... —    (Patient since 0001)

Dr. Knous demonstrated that he is knowledgeable, competent and an excellent communicator. Wonderful!


StarStarStarStarStar Always a great experience with Dr. Knous! Top no... —    (Patient since 2020)

Always a great experience with Dr. Knous! Top notch care.


StarStarStarStarStar James M Pugely —    (Patient since 2019)

The personalized care from Dr Lewis was important for my long term vision and immediate term work and home function.


StarStarStarStarStar Once again, Costco wins!  —    (Patient since 0001)

Dr. Knous was fantastic, as was the entire experience of maintaining my eye care at Costco. I'll never go anywhere else ever again!


StarStarStarStarStar Very welcoming and comfortable!... —    (Patient since 0001)

Very welcoming and comfortable!


StarStarStarStarStar No issues or concerns! —    (Patient since 0001)

No issues or concerns! The staff at the clinic was fantastic, quick, and allowed me to get in and out easily. Thank you!


StarStarStarStarStar Impressed as always. —    (Patient since 2020)

Have always maintained that one's experience is formed by the initial encounter. Christina (sp), is probably the sweetest,most personable and professional front desk person ever. She was warm, informed and informative. Obviously in command of her job. Have never had a bad experience with Dr Knous. He always makes me feel comfortable and goes to great lengths to explain things. He also has a good, laidback sense of humor.


StarStarStarStarStar I was very pleased with my eye checkup. You seem... —    (Patient since 2020)

I was very pleased with my eye checkup. You seem to have very modern equipment and everything went quit fast. I will be back again next year.


StarStarStarStarStar Terrific customer service —    (Patient since 0001)

I called for a same day appointment, however there were no openings. Christina called me back a half hour later with a cancellation and got me right in. I was so pleased with their professionalism and customer service.


StarStarStarStarNo Star Overall happy with the experience —    (Patient since 0001)

Good experience overall. The office manager was lovely. Dr. Lewis was kind & took time to explain the eye muscles and movement to me. I'm only slightly disappointed in the wait time. I arrived on time and had to wait 30 minutes. I wish I knew in advance that the appointment was running so behind.


StarStarStarStarStar Grafton Eye Center —    (Patient since 0001)

Dr. Knous and his practice are both professional and thorough. Both my husband and I are very pleased with the service we have received.


StarStarStarStarStar Eye Appointment —    (Patient since 0001)

Michelle did a fantastic job asking questions and coming up with a good diagnosis with previous understanding of my unique history. I was very impressed, as others before her were very quick to diagnose potential issues that weren't really there. She is talented, intuitive, professional, and thorough.


StarStarStarStarStar This was not my first visit to the Grafton Eye Ce... —    (Patient since 2021)

This was not my first visit to the Grafton Eye Center inside Costco. As I have come to expect, there was minimal wait time, and the staff was courteous and friendly. I am completely satisfied with Dr. Knous, and have every confidence in his knowledge and concern for his patients. I recommend them highly.


StarStarStarStarStar Good experience - will be back —    (Patient since 0001)

Very professional. Took time, didn't rush the appointment. Asked questions and listened to the answers. The doctor seemed to really care about my eye health. I didn't feel like just "a number". I will (and have) recommend using the Grafton Eye Center at Costco. Very convenient as well.


StarStarStarStarStar Go to the Grafton Eye Center! —    (Patient since 0001)

With technology we can enhance our experiences, but in the case of eyesight, it just goes a step beyond to a better diagnostics and in depth understanding of problems than a decade ago doctors had not a clear idea. Let's keep in the pursuit of a wonderful advancement. Dr. Kristopher Knous is without any doubt and with the full sense of my understanding a very knowledgeable and caring doctor. It's rare to say, that nowadays we can, indeed, have people like him around and for that I am thankful.


StarStarStarStarStar Very Pleased  —    (Patient since 0001)

From receptionist to doctor it was an excellent experience.


StarStarStarStarStar Best eye exam I have ever had!  —    (Patient since 2020)

This was, without a doubt, the best eye exam I have ever had! Dr. Kris is exceptional and the staff is friendly and helpful as well. I highly recommend this Eye Center.


StarStarStarStarStar Feedback  —    (Patient since 2020)

FEEDBACK That's mixed. This survey tells me that your company is interested in feedback. I think that's a good idea. Your "digital presence is noted in the review below. Generally it seems to be more advanced than the last time I was in your office. So ++Positive ++


StarStarStarStarStar  —    (Patient since 0001)

The treatment I received was great. In spite of the fact that the department was short staffed on this particular day, and two emergencies came in, everybody remained cool and calm. I will recommend the Costco optical department to others.


StarStarStarStarStar I had a wonderful experience. The doctor and as... —    (Patient since 2020)

I had a wonderful experience. The doctor and assistants were very friendly, professional and up front about what to expect and the cost.


StarStarStarStarStar Prompt professional advice.... —    (Patient since 2020)

Prompt professional advice.


StarStarStarStarStar Dr. Lewis and staff were cordial, prompt and prof... —    (Patient since 0001)

Dr. Lewis and staff were cordial, prompt and professional. I left feeling assured and happy, my eyes are healthy and my vision has not yet gotten out of hand.


StarStarStarStarStar Dr. Knous is awesome and I can't begin to tell y... —    (Patient since 0001)

Dr. Knous is awesome and I can't begin to tell you how fantastic their assistant is:) Won't go anywhere else!


StarStarStarStarStar Easy on the eyes! —    (Patient since 0001)

This is a great office. Everyone is very friendly, professional and efficient. They have a new instrument that takes a picture of your retina, which means that you don't have to have the drops to enlarge your pupils which means not having to drive home squinting at the sun. I give them A+.


StarStarStarStarStar Easy and Comfortable —    (Patient since 2021)

What a great experience. I scheduled the appointment because the exam cost was posted outside the office and it reminded me I was overdue. The appointment was scheduled within one week and when an emergency came up and I needed to reschedule it only took a call and I was able to obtain a new time within the next week. The exam process was quick, easy and professional and I really liked being able to obtain a complete exam without diulation. My vision was explained to me in a way I understood and efforts I can take to protect my vision were also explained clearly.


StarStarStarStarStar Professional, timely and explained the results fr... —    (Patient since 0001)

Dr. Knous was professional, timely and explained the results from the examination.....wonderful experience!


StarStarStarStarStar Always a positive experience... —    (Patient since 2020)

Always a positive experience


StarStarStarStarStar I had a great experience at your office.  —    (Patient since 0001)

I had a great experience at your office. It was my first time there, Dr. Kris and his staff were very friendly and explained the whole exam process very clearly. I would recommend this office to anyone.


StarStarStarStarStar The Dr. and everyone in the office was pleasant and friendly and truly seemed concerned about our ... —    (Patient since 2020)

The Dr. and everyone in the office was pleasant and friendly and truly seemed concerned about our eye care. I appreciated the information they provided and the personal touch that made us feel like long time clients. Thanks!


StarStarStarStarStar  —    (Patient since 0001)

Service tech friendly and helpful with the tests. Dr. took his time and answered all questions patiently. With new providers I ask a lot of questions, and you did not get upset with me. Thanks. We used the 360 imaging but when we saw something you went back old school like I always had done.


StarStarStarStarStar Everything and everyone was great. And easy to work with. I'll be back.... —    (Patient since 2020)

Everything and everyone was great. And easy to work with. I'll be back.


StarStarStarStarStar Incredibly Helpful. —    (Patient since 0001)

Everyone there was so helpful and knowledgeable making my eye visit a great one. The staff was very patient and understanding, even when I was being picky about frames.


StarStarStarStarStar Dr Lewis was great. Very patient and really nice.... —    (Patient since 2020)

Dr Lewis was great. Very patient and really nice.


StarStarStarStarStar Very friendly, quick appointment and very thorough. Thank you!!... —    (Patient since 0001)

Very friendly, quick appointment and very thorough. Thank you!!


StarStarStarStarStar Awesome service, very cutting edge ... —    (Patient since 2020)

Awesome service, very cutting edge


StarStarStarStarStar Efficient serve. Dr. Lewis provided good education and explanations with her exam.... —    (Patient since 0001)

Efficient serve. Dr. Lewis provided good education and explanations with her exam.


StarStarStarStarStar Dr. Knous was very efficient and professional.  —    (Patient since 2020)

I liked the new equipment to replace the "dilation" process as I had to drive right after the appt. and felt that Dr. Knous explained my eye health in an easy to understand manner.


StarStarStarStarStar Dr Lewis was great. Very patient and really nice.... —    (Patient since 2020)

Dr Lewis was great. Very patient and really nice.


StarStarStarStarStar I was hesitant to go to the eye doctor at Costco, but was very impressed by everybody there! The d... —    (Patient since 2021)

I was hesitant to go to the eye doctor at Costco, but was very impressed by everybody there! The doctor spent a lot of time with me and the check in person was very friendly and helpful.


StarStarStarStarStar Great! 5 Stars! Very convenient. Thorough exam in no time with very professional results.... —    (Patient since 2021)

Great! 5 Stars! Very convenient. Thorough exam in no time with very professional results.


StarStarStarStarStar Friendly, knowledgable and always professional. I'm very satisfied and will continue to use The Gr... —    (Patient since 2020)

Friendly, knowledgable and always professional. I'm very satisfied and will continue to use The Grafton Eye Center for my optical needs.


StarStarStarStarStar Excellent service friendly staff an enjoyable experience thank you for the help and inf... —    (Patient since 0001)

Excellent service friendly staff an enjoyable experience thank you for the help and information


StarStarStarStarStar We were very impressed with the professionalism shown by Dr. Knous. He was very thorough and took... —    (Patient since 2020)

We were very impressed with the professionalism shown by Dr. Knous. He was very thorough and took time to explain things very well. The office staff were very friendly.


StarStarStarStarStar Dr. Knous is definitely 5 stars  —    (Patient since 2020)

Great experience. He explains what is going on with your eyes


StarStarStarStarStar appt. review —    (Patient since 0001)

Great service. Efficient appointment. Dr. Lewis listened and discussed my concerns . LOVED the new machine so that my eyes didn't need to be dilated!


StarStarStarStarStar  —    (Patient since 0001)

I have always received exceptional care and high quality exams from Dr. Knous. Would definitely recommend him.


StarStarStarStarNo Star The service is good. However, the eye exam fee is kind of high. ... —    (Patient since 0001)

The service is good. However, the eye exam fee is kind of high.


Reply

Thanks for taking the time to leave a review. We believe our exam fees are extremely competitive and reflect having the most state of the art technology available for eye care in our office.

StarStarStarStarStar Great Experience and Nice People —    (Patient since 2019)

I was very happy with my eye exam and the whole experience. Christina took care of the initial testing and then Dr. Knous did my exam. He was easy to understand and carefully explained the condition of my eyes. I have Blepharitis and he explained a method to help with this condition. I was very impressed with Christina's care also. She was very nice.


StarStarNo StarNo StarNo Star Office visit and eye exam —    (Patient since 0001)

The office visit and eye exam were done very efficiently and professionally. Dr. Knous is easy to talk to and very thorough in his analysis and explanation. I would recommend this service to others.


StarStarStarStarStar Could not have had any better Service , Dr. Michelle Lewis, Christina, the entire staff in the o... —    (Patient since 0001)

Could not have had any better Service , Dr. Michelle Lewis, Christina, the entire staff in the office & Anthony out in the optical display really made this an exceptional retail experience


StarStarStarStarStar Very professional listens and answers questions with honest answers.  —    (Patient since 2021)

Very professional listens and answers questions with honest answers. I was transfered at my job to sitting behind a computer for 8 to 9 hours a day I was tired from eye strain at the end of the day after talking with him we suggested a pair of glassses just for computer work. the new testing equipment was also nice to use no dialating the eyes.


StarStarStarStarStar Very efficient and professional. State of the art examination equipment. Convenient location.... —    (Patient since 2020)

Very efficient and professional. State of the art examination equipment. Convenient location.


StarStarStarStarStar Very pleasant appointment! Fast and informative.... —    (Patient since 0001)

Very pleasant appointment! Fast and informative.


StarStarStarStarStar Thank you for a very informed eye examine.And you were very much on time.Too.... —    (Patient since 2020)

Thank you for a very informed eye examine.And you were very much on time.Too.


StarStarNo StarNo StarNo Star The quality of the exam and the professionalism of the staff was five star. I am very disappointe... —    (Patient since 2020)

The quality of the exam and the professionalism of the staff was five star. I am very disappointed with the fact that I have to spend $130 to replace lens that were never right. I called this out when they were originally fitted and was told that a little blur in one eye is natural as long as I can read ok with both eyes. Boy was I foolish for accepting that explanation.


StarStarStarStarStar  —    (Patient since 0001)

Very friendly staff. On time appointment.


StarStarStarStarStar  —    (Patient since 0001)

Quick, modern, thorough, professional. Everything I expected.


StarStarStarStarStar  —    (Patient since 2021)

was very pleased with my visit--Dr. explained what would be helpful, and to hold on some future needed cataract issues.


StarStarStarStarStar I cannot ask for a more pleasant Eye Doctor appointment Dr. Knous is great! —    (Patient since 2020)

I cannot ask for a more pleasant Eye Doctor appointment .Dr. Kristopher Knous is very personable and answers all your questions. He takes the time and explains options on contacts. He also has the latest equipment to view the inside of your eye without the discomfort of Dilation and he shows you and explains the details of the image inside your eye.


StarStarStarStarStar Excellent service. Excellent manner. Excellent communication to me of my eye health.... —    (Patient since 2021)

Excellent service. Excellent manner. Excellent communication to me of my eye health.


StarStarStarStarStar  —    (Patient since 2020)

They were awesome! They very very efficient and super friendly.