The Grafton Eye Center
Dr. Kristopher Knous, Dr. Melissa Knous, Dr. Michelle Lewis
1009 Reviews
Efficient, professional yet very very nice, thorough, excellent communication that I could understand.
Mar 8, 2024
A wonderful experience as always.
Mar 8, 2024
Top notch care at Grafton Eye Center. Dr. Knous took his time with me and really helped answer all my questions about my vision. Everyone on the staff is extremely kind and fun to be around. There is a great energy at this place. Highly recommend.
Mar 4, 2024
Very nice efficient appt. Dr Kris is a wonderful Dr
Feb 29, 2024
I felt very comfortable during my eye exam. Dr. Kris explained everything very well.
Feb 29, 2024
Quick and efficient service,
Feb 26, 2024
Wonderful service! Dr Lewis was very thorough, and I appreciated the time she took to answer my questions! I am very pleased and will be recommending to all! Only issue is that I am unable to purchase glasses from Costco as I have a high prescription. That is upsetting because I know I'd get the best deal out there.
Feb 23, 2024
I always get a full and complete eye exam from Dr. Melissa. Besides the tests for various eye problems, she hones in on getting my eye refraction correct. She takes my questions and comments seriously and treats me with respect as a patient. In addition, she has a great sense of humor which I really appreciate! I trust her and would absolutely recommend her. Actually, the whole eye center team is very friendly and knowledgeable. Thank you for what you do!
Feb 19, 2024
My first experience at the Costco, Eye Center. The receptionist to the doctor everybody was wonderful. I would definitely recommend Dr. Lewis to anybody!
Feb 19, 2024
Very professional staff. Dr. Lewis will spend all the time that you need. Kate was great, very friendly and personable.
Feb 13, 2024
Thanks for a good examination including good explanations of everything along the way.
Feb 12, 2024
I am returning for another visit because I was so pleased with the one I had a couple years ago and would recommend this place for anyone. I have been wearing glasses for about 60 years and this is by far the most complete eye exam I have ever had. The staff was very nice and easy to work with.
Feb 12, 2024
First time visiting this provider. The staff was friendly and thorough. I appreciated that they explained each test and outcome. I highly recommend them.
Feb 9, 2024
All staff were friendly and understanding. Dr. Melissa Knous was fun and personable during the examination.
Feb 9, 2024
All around a good experience. The staff is friendly and professional. Dr. Kris explains things well and is easy to talk with.
Jan 26, 2024
Grafton Eye Center provides the most thorough exam I’ve ever had. I won’t go anywhere else.
Jan 24, 2024
Appreciate the care the whole staff gives and friendlyness. They're knowledgeable and thorough.
Jan 18, 2024
The Drs. at Grafton Eye Center are wonderful. I have been wearing glasses and contacts for many years and have never received so much information regarding my eyes and their care from any other office.
Jan 1, 2024
Dr. Melissa is always helpful and answers all my questions - I never feel rushed - awesome place!
Dec 30, 2023
I have been coming here for more than three years. Always a great experience! Jim
Dec 21, 2023
Thank you for the excellent care!
Dec 16, 2023
both of the drs. knous’ were wonderful!
Dec 15, 2023
Always a pleasant experience. Staff was courteous and got me in quickly. Dr. Lewis did an excellent job on my exam and explained any changes that have occurred.
Dec 13, 2023
Dr Lewis and the staff are great. I always have a good experience each time I see them.
Dec 11, 2023
5 star rating. This was the most extensive, thorough eye exam I’ve ever had in my almost 81 years. The whole staff was welcoming & helpful. The only thing I would’ve found helpful was knowing exactly where to go, as I waited at the wrong desk (glasses) for over 5 minutes & then was told to go around the corner. Better signage?
Dec 4, 2023
Best place ever! Can’t say that enough!. Amazing dr’s and expertise! Knowledge surpasses any dr I’ve ever seen in the past! 5 stars isn’t enough. 10 is more like it!
Nov 30, 2023
I came in for a $99 dollar eye exam. I was then charged $179 . I wasn’t asked if Si wanted these extra services, nor was I told what they were or how much they cost! Not happy about my visit. The Dr. part was fine.
Nov 24, 2023
Very thorough exam and explained my vision situation while putting me at ease.
Nov 20, 2023
Everyone was helpful and knowledgeable and more than willing to answer any questions I may have had.
Nov 17, 2023
I was seen on time and had a complete examination with the doctor, explaining everything to me in words that I could understand. I recommend him to anyone that needs a good eye examination.
Nov 16, 2023
I have several eye conditions but I always leave feeling that Dr Kris doesn't rush and explains everything in a very detailed way. I appreciate him and all of the staff.
Nov 13, 2023
I was very happy with Dr Knous
Nov 6, 2023
Michelle and her team are so welcoming and do the best job! Love coming here and always feel so supported!
Nov 5, 2023
Courteous, caring, attentive staff and doc!
Nov 2, 2023
Incredible staff and very happy with service!
Oct 26, 2023
I'm impressed with the staff ad particularly with Dr. Lewis. My concerns are addressed and remedies offered. Also very up to date equipment. Very happy camper!!! Mary Kelly
Oct 18, 2023
Dr. Lewis is crazy smart! I always feel confident she has my best interest at heart!
Oct 17, 2023
It’s always been pleasure to go to the Grafton Eye Center ! Everyone is always very pleasant!
Oct 6, 2023
Five star it's always Great
Oct 5, 2023
We were super impressed with Dr Kristopher Knous , He was very thorough and explained everything well. Also the tech ladies were great! Very helpful in explaining the tests. Thank you so much for the great experience.
Sep 25, 2023
Dr Kris was very professional. Appreciated all the information he shared re my eye status. All team members the best also.
Sep 19, 2023
Very through and very knowledgeable Spent a great deal of time answering my questions because this appointment was my initial introduction to Dr.Kristopher Knous
Sep 18, 2023
Excellent care and service.
Sep 15, 2023
highly reccomended and did not disappoint
Sep 12, 2023
It was a fantastic experience. The staff was very kind and moved thru the initial process quickly. My doctor was very thorough, showed me images and explained any changes in my vision and possible causes. Will be back next year.
Sep 8, 2023
Great service, thorough exam with Dr.
Sep 7, 2023
I was positively impressed about the great eye exam and service that was provided. I will continue to go to this eye doctors practice...
Aug 30, 2023
Always a good experience with Grafton Eye Center. Dr. Melissa Knous is thorough, friendly and informative. Also, having the Costco Eye Center in the same location is really convenient. Highly recommend this eyecare provider.
Aug 30, 2023
Dr. Chris and staff are the best. Polite, knowledgeable and professional.
Aug 25, 2023
Great job by all the crew and doctor! Very efficient and very nice and easy going! Great job all!
Aug 18, 2023
Great to see Dr Knous! I get many tests and everyone was right there to do them immediately Look for ward to next visit Dawn Slugg
Aug 18, 2023
We have been going to Dr Lewis for several and really like the service we receive from her and her staff.
Aug 16, 2023
Dr. Lewis is always pleasant & professional. She goes over what the tests are for and explains results. I wouldn't want to go anywhere else!
Aug 10, 2023
Great service and very knowledgeable
Aug 9, 2023
Thorough exam done fast and professionally.
Aug 7, 2023
Excellent eye exam. Doctor Melissa Knous did a thorough exam and explained the results very clearly. I would recommend them!!!
Aug 2, 2023
I was very pleased about my experience and was happy that it was quick and to the point with all around good news about my general eye health and status since my last examination. Very professional and courteous, I would highly recommend the entire department for eye care competency
Jul 31, 2023
The staff was very friendly and knowledgeable, we had no wait time . Price for the exam was very comparable if not less expensive to other offices .
Jul 31, 2023
Dr Kris was professional clear and direct. I appreciate his advice.
Jul 28, 2023
A great visit as usual with Dr. Lewis.
Jul 25, 2023
Totally awesome staff. Very professional. They make you feel cared for and your questions and concerns are taken seriously. Dr. Lewis is a gem. Since I started seeing her my vision has been the best it could possibly be.
Jul 24, 2023
Convenient and easy to work with.
Jul 20, 2023
Better and more thorough than I ever expected! The assistant sat me down in a comfortable chair in front of six Hi-Tech looking devices, each device turned out to have a specific testing purpose. I've seen a lot of eye clinics, but never anything as advanced or efficient as Grafton Eye Center. I was then taken into gthe exam room where again, the atmosphere was professional and advanced insofar as the equipment. Dr. Melissa was very nice and made the exam easy by quickly responding to my requests to change the lens power back and forth so as to come up with the correct prescription. I called my wife as I was driving home and described the experience in one word "awesome".
Jul 19, 2023
Thorough examination. All results were clearly explained as were my questions.
Jul 19, 2023
Dr. Kris and the rest of the staff are wonderful. They are very professional and friendly. I really appreciate how clearly they explain things. I highly recommend them.
Jul 15, 2023
Very good service but, no reason to be twenty minutes late.
Jul 14, 2023
Friendly staff , Excellent service in both departments and I really appreciated getting Shane’s feedback on frames that fit me more so better than others did .
Jul 14, 2023
Dr Lewis was very thorough and personable. I appreciated her time and attention very much! I will definitely use Grafton Eye Center again - a great experience all around
Jul 14, 2023
Everyone at the Grafton Eye Center located in Costco is absolutely fantastic. Friendly, welcoming and very knowledgeable! My eye physician explained things very well and took the time to answer any questions I had! I would highly recommend the entire team at the Grafton Eye Center!!
Jul 10, 2023
Always great care & accommodating when needing to be seen quickly! Wonderful knowledgable care! Thank you all so very much!
Jul 10, 2023
Quick, easy, friendly, helpful, professional!
Jul 6, 2023
This is my 3rd visit to Costco Eye Center in Grafton. The service I received was top notch! The staff should be proud of the service they provide. Thank you
Jul 5, 2023
5 star for sure! Dr. Kristopher Knous has always given me excellent service.
Jul 3, 2023
Great visit. Office saw patient at the scheduled time. Michelle Lewis is a great optometrist. Tests were explained thoroughly.
Jun 19, 2023
Highly recommend your services to pthers!
Jun 15, 2023
Very knowledgeable and friendly. Schedule was on time. Doctor Lewis very thorough.
Jun 12, 2023
This was my first time having an examination and purchasing glasses at Costco, and I would highly recommend our Grafton Eye Clinic. Dr. Lewis and the supporting staff were friendly, efficient, and thorough. My experience with Dr. Lewis was especially notable in the way she explained what the images of my eye showed in regard to macular issues. My two pair of glasses arrived in a week, and my vision with the new pair is better that the old ones. Thank you, Grafton Eye Center! JH, Grafton
Jun 10, 2023
I highly recommend Dr Kristopher Knous & his staff. Dr Knous is personable, knowledgeable, and very thorough. He has a relaxed demeanor and explains everything clearly and in a way that is easy to understand.
Jun 7, 2023
The doctor did a nice job. Looking forward to my new glasses.
Jun 6, 2023
This was my first experience at Grafton Eye Center and it was fantastic. Dr Lewis was kind and attentive. I did not feel rushed and the staff was wonderful. Conveniently located inside of my Costco and this practice has all of the modern equipment in a small space. I was very pleased. Additionally there is no high pressure sales to buy expensive frames! So happy with this experience.
Jun 5, 2023
The Dr was on schedule when I arrived. My eye exam was extremely efficient.
Jun 5, 2023
The Dr was on schedule when I arrived. My eye exam was extremely efficient.
Jun 5, 2023
I saw Dr. Kris at the Costco in Grafton for my first pair of glasses. I was very impressed with the whole staff. The tech who did the first couple of tests was very pleasant and knowledgeable. Then Dr. Kris did more tests, explaining everything as he went through the exam. I couldn't be happier with my experience with Dr. Kris at the Grafton, Costco and will be using them for my eye care needs in the future.
May 31, 2023
Dr. Melissa is just great. She is very professional and personable which makes the exam enjoyable.
May 26, 2023
They were so kind to fit me in last minute, as I wasn't sure I had a torn retina. I felt Dr. Kristopher was very thorough.
May 15, 2023
I really like the Grafton Eye Center, the staff is very friendly and the docs are very thorough in their examination and explanation of the results.
May 15, 2023
Thorough eye exam and Eyewear selection
May 13, 2023
I love Dr. Kris. He is so thorough and up to date with any new discoveries. He is easy to understand and it is always so pleasant to have just general conversation with him. His staff is also very caring, sweet and proficient. Thank you. Mary Hayes
May 4, 2023
I have been a patient for 5 or 6 years now. The staff is very courteous and professional. Dr. Kris is the greatest!
May 4, 2023
Dr Lewis and the staff are helpful, efficient, and professional. I am an older patient wading through changes that I have not experienced before. I am a very comfortable and confident patient during each and every appointment.
May 4, 2023
This was my first time going to this Eye Center in Costco and I was so impressed. All of the staff were friendly and knowledgeable. I had the pleasure of meeting with Dr. Michelle Lewis for my contact lens exam and fitting and I LOVE her! She made me feel confident in trusting her recommendations for the best way to address my need for multi focal contact lenses. I’m really happy with what she chose for me. She’s super friendly, easy to talk to, and very thorough. She explained her thought process in finding the best options for me. Her care felt personal, I didn’t feel like just another number. I’m definitely happy that I switched eye care providers. I highly recommend this Eye Center and especially Dr. Lewis!
May 4, 2023
Very professional. The people there were courtious, informative, and respectful. I would recommend costco to anyone that needs an eye exam.
May 3, 2023
Dr. Michelle Lewis is wonderful. Very profession and caring. Dr. Lewis caught a serious eye condition and treated it immediately. The staff is extremely qualified and efficient.
Apr 27, 2023
The many tests that were done on my eyes gave me confidence that I received a thorough examination, and could be secure about the health of my eyes. Dr. Lewis is a consummate professional, and spent all the time that was needed to conduct a thorough examination resulting in a prescription that will improve my close-up vision dramatically.
Apr 21, 2023
Dr Kris was very helpful finding me a solution to my particular needs
Apr 20, 2023
You get 5 stars from me! What a wonderful experience! Dr. Melissa was professional and personable as was the entire staff! I’ve worn glasses for 60 years and this was by far the most comprehensive exam I’ve ever had. I will certainly be coming back and will gladly recommend you to my family and friends. Thank you!
Apr 19, 2023
Michelle Lewis was great, highly recommend,very personable did a great job!
Apr 17, 2023
Dr. Kris is extremely knowledgeable and able to explain what he sees in the test results. He answers my questions fully and in an understanding way that I can understand.
Apr 15, 2023
I’m a 77 year old male with 77 year old eyes. Lots of things potentially going wrong with them at any time. Dr Kris must see thousands of patients but I still feel special by his extremely personal treatment. He’s always on top of my situation and with his up to date equipment he knows just what my eyes are up to. I’m very lucky to have him for my eye specialist.
Apr 10, 2023
as always a great visit and complete and accurate assessment of my eyes. Dr Knous does a great job.
Apr 6, 2023
Dr Lewis was very knowledgeable and processional The whole staff was friendly and helpful with insurance questions Tk you!
Apr 5, 2023
everyone involved was kind and good at their jobs was very happy
Apr 5, 2023
The Grafton Eye Center in Costco is awesome! The office staff are very welcoming and pleasant! Dr. Louis was very knowledgeable and friendly. I would recommend others to visit the eye center!
Mar 30, 2023
This was my first eye exam and I am quite senior. The staff was very kind and patient and I never felt rushed or embarrassed by my inexperience with the procedures.
Mar 30, 2023
The eye exam was done professionally and people were very pleasant and knowledgeable..
Mar 29, 2023
Professional, personal attention, knowledgeable, friendly, efficient, forward looking, competent. 5 star Dr. Knous.
Mar 22, 2023
I am thankful for the exceptional service that I received during my first visit to the Grafton Eye Center! The highly qualified personnel and state of the art equipment were impressive. My experience was positive from beginning to end. I highly recommend Grafton Eye Center!
Mar 22, 2023
It has been a real pleasure having DR. Kristopher Knous as my optometrist for 20 years. Dr. Knous is extremely personnel and very through with examinations. His clinic is equipped with most advanced examine equipment.
Mar 21, 2023
I appreciate the time Dr. Kris takes in explaining all aspects of my eye exam and what I need to do to take the best care of my eyes.
Mar 20, 2023
I was extremely pleased with my exam
Mar 20, 2023
I feel so confident that I am getting good eye care. Very friendly people make visit pleasant. Dr. Mellissa is wonderful to have e as my doctor. She watches my problems and and relaxes my mind not to worry, she is on top of them.
Mar 18, 2023
The eye doctor was very thourough
Mar 15, 2023
I appreciate the doctor taking the time to explain and review the exam findings with me. The staff was very polite to work with.
Mar 13, 2023
Dr Lewis is fabulous. She takes the time to review with you everything she is seeing. Being a diabetic, that's critical for me. She has found things that other eye drs missed. Highly recommend her!
Mar 6, 2023
It was a GREAT experience at the Grafton Eye Center! Everyone there was very nice. They explained everything they were doing and mad me feel very comfortable.
Mar 3, 2023
Always nice office employees and very efficient.
Mar 1, 2023
Great! I have never been disappointed with personal techs, or Doctors. Thank you
Feb 24, 2023
Very professional and thorough. I won't go anywhere else for my eye care.
Feb 24, 2023
Friendly. Professional. Spent enough time with me on my first ever eye appointment. Would absolutely recommend and will be back! Thank you Dr. Knous!
Feb 16, 2023
Great staff and Doctor. Felt like everyone really cared. Thank you.
Feb 15, 2023
Everyone at Grafton Eye Care was extremely friendly, helpful, and knowledgeable. A great assortment of frames and the prices were great.
Feb 8, 2023
Everyone was fantastic in both attitude and professional skills. I cannot say enough good about the service! I have severe astigmatism so it is important to get things right the first time. Thank you all very much!
Feb 2, 2023
Wonderful staff. Dr. Michelle Lewis is very caring and understanding!
Feb 1, 2023
Great attention to detail, excellent equipment, knowledgeable and professional doctor, patient receptionist and a clever sense of humor to polish it all off. I recommend the Grafton Eye Center unequivocally.
Jan 30, 2023
Great doctors. Great care concerning my eyes
Jan 26, 2023
Absolutely fabulous visit. She was so helpful so understanding I was having trouble with my r eye. She worked me in on her busy Saturday afternoon schedule. Thank you so much Dr. Lewis❤️
Jan 23, 2023
Dr. Chris is thorough and knowledgeable. He is caring and takes time to answer concerns. The clinic location and hours are convenient. The technicians are pleasant, efficient and kindly helpful.
Jan 23, 2023
Dr. Melissa is fantastic.
Jan 23, 2023
Your office lady is the BEST!! LOVE people that have good attitudes and fun!! Makes the world so much better these days!! Keep it up!!!!😁 And always enjoy my eye appointment with Doc. So down to earth!! Thank u!!
Jan 20, 2023
Excellent for me very personable-been going to him for many years
Jan 20, 2023
We love Dr. Melissa! We’ve been seeing her for years. She if very thorough, honest and friendly.
Jan 8, 2023
Dr Lewis was thorough and caring, especially in my unique circumstance. Thank you for the great experience.
Jan 3, 2023
Always a good experience.
Jan 2, 2023
Wonderful staff and great experience as always!
Jan 2, 2023
The staff was very professional, friendly and knowledgeable. Dr. Melissa was very informative and took the time to explain and educate on her findings. I will definitely continue to see her for my future eye care needs!
Dec 31, 2022
Dr Lewis was great, she was personable and explained everything very well. The girls in the office made it simple and thorough from start to finish- thanks everyone!!
Dec 24, 2022
Dr. Kris is personable and professional. I see him every year for my contacts exam. They have the most up to date equipment, so no need to dilate the eyes. Office staff is great too.
Dec 23, 2022
Dr Chris is wonderful. He’s professional caring and informative.
Dec 22, 2022
From start to finish, every person I spoke to at the clinic was professional, friendly. Great explaining what each test does. Dr Michelle Lewis worked closely with me until I was confident we reach the right lens.
Dec 21, 2022
Fit me in in a pinch. So appreciative.
Dec 21, 2022
It was nice to come were every one was so nice and smiling. Thanks everyone!!
Dec 13, 2022
Everyone treated me well. Wait time was short. Dr. Knous explained things thoroughly.
Dec 13, 2022
Dr. Kristopher did an excellent job with my eye care exam. Thank you very much for the fine service and recommendations. Merry Christmas and a Happy New Year 2023 to you and family!
Dec 8, 2022
Everyone was so friendly and welcoming! I highly recommend !
Dec 2, 2022
Dr. Lewis was efficient, knowledgeable, professional and friendly. I can honestly say that she was the most engaging eye doctor that I've ever been examined by. Well done!
Nov 21, 2022
Dr. Lewis is very smart, efficient and knowledgeable. Up to date equipment so you don't need eye dilation which saves so much time. Highly recommend!
Nov 21, 2022
The staff was friendly, knowledgeable and efficient, and the equipment was "State of the Art." Dr. Knous performed a much more thorough exam than others have in the past. He demonstrated his knowledge and expertise in medical conditions as they relate to the eye, and clearly and thoroughly explained his findings and recommendations.
Nov 18, 2022
This place is just awesome! Great customer service, knowledgeable staff and kid friendly. I have 3 boys, they are not the easiest to sit and understand everything, especially exams! We moved an hour north and still continue to go here for these reasons. Can't beat it!
Nov 16, 2022
Dr. Melissa Knous is fabulous! She is thorough with regard to explaining every aspect of my vision examination. The tests are numerous and she takes time to review them. Both my husband and I have had our yearly exam with her specifically.. We wouldn't consider anyone else.
Nov 16, 2022
Dr. Melissa is extremely personable and highly professional. I trust the advice and care she has me under. Allison is a real sweetheart too and didn’t look at me funny when I helped myself to the Halloween candy! She always makes me feel welcome.
Nov 11, 2022
I had a great experience.I highly recommend. Dr. Lewis took her time and explain everything to me.
Oct 31, 2022
I have never had a less than great experience with the doctors and staff at the Grafton Eye Center, located inside of the Costco store in Grafton, Wisconsin. Everyone there is super friendly, courteous, and interested in making your visit comfortable and complete. My disabled adult daughter has also been treated with respect and dignity. We both highly recommend this Eye Care Center.
Oct 23, 2022
it was a wonderful experience. the staff was very friendly and professional! The doctor was friendly and thorough in her assessment. Thank you to all who made my experience awesome!
Oct 20, 2022
Always very pleased . Been going there for years . Only bad thing is they are getting squeezed out . They need much more space !
Sep 29, 2022
Service was friendly and thorough, and the technical information was provided in a way that I understood. Thank you.
Sep 29, 2022
My experience at Grafton Eye Center inside Costco on Tuesday was excellent. I feel fortunate to have had my eye problem correctly diagnosed by Dr. Michelle Lewis and her staff.
Sep 22, 2022
Dr. Knous has been amazing to work with. Great staff, great doctors! I recommend them to everyone I know.
Sep 22, 2022
My annual visit was a great experience. The appointment was thorough and informative. Great experience!
Sep 21, 2022
I have been a patient of Melissa Knous for years. She is caring, knowledgeable and very friendly! Her eye exams are extremely thorough and she explains the what's and whys of what she finds in a way that's easy to understand. She answers any questions I have and I leave knowing she has my best interest at heart. In addition, the clinic staff who do the pre-testing are very friendly as well.
Sep 16, 2022
Dr Michelle and staff were very pleasant to work with.
Sep 16, 2022
As a first time patient I wasn’t sure what to expect. It had been some time since my last eye exam. I was blown away with the technology and how well each scan was explained to me before they performed it! And Dr Kris was so thorough and showed me exactly what my eyes looked like and what his concerns were. I would highly recommend them for your eye exam needs.
Sep 16, 2022
I feel as though I’m heard and respected at the Grafton Eye Center.
Sep 14, 2022
As always, it was a wonderful appointment. The staff is helpful and handles everything very professionally. They got me taken care of quickly and I was on my way. Thank you for the wonderful service.
Sep 12, 2022
Both of my children are patients of Dr. Lewis and Dr. Knous. I could not be happier with the care and professionalism that they receive. The appointments always start on time, they have amazing technology, friendly staff and receive top notch care at a reasonable price. No reason to go anywhere else.
Aug 30, 2022
Dr. Kristopher Knous is an excellent eye physician. I would recommend the Grafton eye center to anyone. They are thorough and professional.
Aug 29, 2022
On time. Professional.Explains the problem and the medication needed.
Aug 26, 2022
The best by test people for eye care
Aug 22, 2022
Always a pleasure. Great service in a timely fashion.
Aug 22, 2022
Very happy with everything
Aug 19, 2022
Very personal and professional. Explains clearly any and all issues and concerns. Takes time and doesn't seem rushed.
Aug 18, 2022
Always great service! Thank!
Aug 17, 2022
Dr. Knous was very thorough and honest with me, I have no complaints about the doctor. I have been going to Costco Eye Care Center for a number of years now and have no concerns.
Aug 15, 2022
Prompt, friendly, efficient. Excellent staff!
Aug 10, 2022
I hadn't had an eye exam in many years. So I was a little nervous about what it would all entail. But the technologist who took me through the exam explained exactly what was going to happen and why each test was being done. Then I met with Dr. Michelle Lewis for more diagnostics and a discussion of results. Dr. Lewis is excellent. She took the time to answer all my questions. She has great communication and made me feel comfortable and confident in the plan going forward. I don't write reviews very often. But my experience with Grafton Eye Center motivated me. It was excellent all around.
Aug 8, 2022
I would highly recommend the Grafton Studio, inside Costco.
Aug 5, 2022
extremely professional. prompt and personal. no waiting, and always explaining everything. Love you guys.
Jul 25, 2022
The doctors were very informed and described everything perfectly for our understanding. They gave us the right advice to go forward with the care. We will return !
Jul 24, 2022
Thanks for getting me in on short notice to check my vision, retina on a Saturday morning. I was concerned about the flashes of light I was having. Both doctors were very thorough. I still have some flashing but seems to be decreased.
Jul 16, 2022
Outstanding service.Highly recommend the Eye Center.
Jul 11, 2022
Excellent service as usual. Uses the latest high tech equipment to make everything painless and enlightening.
Jul 1, 2022
Just a fabulous staff...very professional and the prescription is always spot on!!!
Jun 23, 2022
Staff was great. Handled being busy with communication and kindness. These days, that seems lost. Dr. Kris was my Doctor. Investment in technology allowed for insight about a potential concern that was never detected at previous exams. His ability to engage and communicate was wonderful. I highly recommend them. A larger space would be helpful for them if possible.
Jun 8, 2022
Thorough exam with comprehensive explanations
Jun 3, 2022
Everybody at the Grafton site is friendly and efficient. I was especially pleased that when I made my appointment I was asked if I wanted the staff to be masked, which of course I did. Nobody seemed resentful about this issue.
May 27, 2022
Dr. Lewis is an excellent, knowledgeable, and skilled doctor. She listens and gives very helpful advice.
May 26, 2022
Very kind and professional. Thanks
May 24, 2022
Excellent service. On time and friendly. Complete eye exam with discussion.
May 23, 2022
Love Dr Kris. Always trust my eyes to I’m. He always explains everything so I can understand.
May 19, 2022
Dr. Knous is the best. He really takes time to talk to clients and is very genuine. I love being his patient!
May 19, 2022
Dr. Kris is awesome. Answered all my questions and explained in easy terms for me to understand.
May 19, 2022
Love the eye center in Grafton!
May 18, 2022
Overall great experience, use many advanced instruments to fully and accurately assess the health of eyes. Highly recommend.
May 16, 2022
Very knowledgeable and quite frankly more so than any other optometrist I have seen! Dr. Kris is very patient oriented and his staff are as well!
May 13, 2022
Dr. Kristopher Knous is wonderful. He has a thorough knowledge of his profession and answers questions patiently. I am so pleased to have him as my optometrist.
May 12, 2022
As always, expedient, professional, informative, wonderful. I'm a weird patient with atypical eyeballs, but Dr Kristopher has made eye appointments very insightful. A pleasure. Mary W
May 9, 2022
From check in to finish everyone was just wonderful. The lady checking us in was very friendly. The lady that took pictures of my eyes and did the pressure checks was training someone and she was thorough in explaining to both me and her what she was doing and why. Dr. Melissa was fabulous. I do not think I have ever been to an eye Dr. that was as nice and explained things as well to me as she did. Thank you very much for such a wonderful experience all the way around getting my eyes checked.
May 7, 2022
I had a very wonderful experience with Dr. Kristopher and his staff. They were super informative, friendly, answered every question I asked them. Would definitely go back again
May 6, 2022
First time at the eye center and will surely go back. All the people were very friendly and courteous ! Thanks again and will see you next year.
May 5, 2022
I have ultimate trust in Dr. Kristopher knous. I have put my trust in him for years. On top of that, he is at Costco.
Apr 29, 2022
Dr. Michelle Lewis and her entire team are thorough, professional and very kind. They are our family eyecare team above all others.
Apr 28, 2022
Best eye-doctor team in Ozaukee County. Great listeners with great people skills. Marcus Crawford P.S. Everyone can "see" this at visitations.
Apr 26, 2022
Dr. Michelle and her crew did a fantastic job interacting with me while I was getting my exam. I have to say it was a pleasure to question them on the different testing machines and procedures that you employed and I do feel that I got the best and complete exam possible at this day and age. You will see me in the future.
Apr 18, 2022
Very professional, very friendly, state-of-the-art equipment and tremendous service. First time my husband and I have had eye exams there and will definitely both be going back next year. Great experience.
Apr 12, 2022
A very thorough, professional exam. Very nice people to deal with.
Apr 5, 2022
Every time I have visited the Grafton I clinic it has been a very pleasant experience. The doctors and staff are a genuinely nice! I fully understood why they were doing each procedure. I thank you for the care you have given me and would recommend you to anyone.
Apr 4, 2022
I went in for my routine eye exam. I liked that they have all the up to date equipment. The service was excellent from every person working their from the time I walked in until the time I walked out. I would recommend them to everyone! Thanks for the great service! Greg Heth
Apr 4, 2022
My experience with Dr. Michelle Lewis was exceptional. She listened to my issues and helped to find a solution. She did not give up until she had an answer. The staff at the clinic were friendly and knowledgeable . They worked closely together with Dr. Lewis to solve an elusive issue. Thank you all for a very pleasant experience.
Mar 31, 2022
Everyone in the office was friendly and informative making sure i was comfortable at all stages of the exam experience. They clearly work as a team to maximize customer satisfaction. My questions are always taken seriously and treated with respect.
Mar 28, 2022
Professional and technical with all the modern test equipment.
Mar 3, 2022
I've been seeing Dr. Kristopher Knous for several years and have been very pleased with his services.
Feb 28, 2022
At the recommendation of a physician friend, my husband and I have been seeing Dr. Knous and his team for over 5 years. We've found them professional, competent, and knowledgeable as they determine the most accurate Rx for our eye wear. Dr. Knous provides understandable explanations, plus the entire staff is friendly, efficient, and organized. Also appreciate that Costco's eye frame department is conveniently next door, so one-stop shopping with good options and price-points.
Feb 24, 2022
Love coming to Costco optical! Everyone is so friendly and respectful.
Feb 16, 2022
I was surprisingly impressed as the level of care given to me by the staff at the Grafton Costco vision center. The staff providing my exam was very professional and the exam by a Dr. Was excellent! I was well pleased by his his detailed explanation and the exam itself. I highly recommend giving the Drs. At the Grafton Costco a try!
Feb 7, 2022
Always a pleasant visit. enjoy seeing Dr. Lewis, and the young lady that works in the eyeglass department to Sarah is amazing she is very knowledgeable and very helpful.
Jan 31, 2022
Brandon really took the time with me to pick out glasses and was very helpful! From picking out the glasses and having my exams, everyone was so kind! Can’t say enough out all of them!
Jan 26, 2022
What a fantastic experience I recently had at the Costco Grafton Eye Center. The check was extremely thorough and the optometrist took the time to find out exactly what I needed. After having been to some other eye centers where the staff tries to push you into buying extremely expensive frames, the team at the Costco eye center found me a very nice looking set of frames and some sun glasses for an extremely affordable price. I would highly recommend the Costco eye center to anyone who is looking to purchase glasses.
Jan 24, 2022
Everyone was so nice and made me feel comfortable in every way. The counter person who helped me was very nice and so helpful with picking new frames. The entire experience was just terrific and very nice.
Jan 22, 2022
I am glad that I saw Dr Kristopher at my sister’s recomondation. I had more going on with my eyes than I realized. Your state of the art machines helped show me that along with Dr Kristopher’s knowledge. Thank You for a Great experience!!
Jan 20, 2022
Dr Lewis was very thoughtful and professional. My eyesight concerns are in good hands.
Dec 11, 2021
Your online presence is easy to use.
Dec 8, 2021
From start to finish this was the best eye care experience I’ve ever had! The staff was so professional, efficient and pleasant! The Dr. took time to explain all the procedures and amazing technology that was used to examine my eyes. She compared past prescriptions to my current needs and was extremely thorough and patient. Then a staff member helped me select frames. Again, the expertise and kindness was amazing! She took the time to show me lots of styles and offered her opinion, which I really appreciated. I can’t wait to get my new glasses!
Dec 4, 2021
My experience was a good one, I would suggest going there to everyone.
Nov 17, 2021
Extremely pleased with the care I received
Nov 12, 2021
Fantastic care!! Very knowledgeable, thorough and informative ! My expectations were exceeded. Highly recommend !!
Nov 2, 2021
Very thorough and efficient. Your system of testing equipment is impressive and comforting Staff is awesome. Thank you
Oct 25, 2021
It’s always a pleasure going to see Melissa Everyone is so friendly. I love going to the eye in Costco. God Bless All
Oct 20, 2021
So pleased all the way around! Staff and doctors are warm, professional, and caring. Very efficient and everything is explained with consideration. Would highly recommend!
Oct 14, 2021
Great experience. It had been a few years since I’d had my eyes checked. Everyone was great and very thorough. Thanks again!
Oct 13, 2021
Dr. Lewis was able to squeeze me in at the last minute. Professional and thorough. A fabulous experience
Oct 10, 2021
Very pleasant experience and thorough examination. Really liked the eye scan vs. eye drops option. Dr. Melissa Knous was very pleasant, informative, nd made me feel comfortable. I would highly recommend this clinic.
Oct 8, 2021
Excellent exam by Dr. Lewis. Thorough and not rushed. Would highly recommend her if you’re in need of an eye exam.
Oct 8, 2021
5 star. Always appreciate the professionalism provided by staff & the education & concern we get from Dr. Kris, as well as a laugh or two. Great visit once again. Thank you. John & Kim
Oct 3, 2021
Very happy with my appointment. My concerns were answered.
Oct 3, 2021
I thought the service was excellent and very thorough. Melissa did a great job and took plenty of time to answer all of my questions. All in all I was very satisfied and would recommend this practice to friends
Sep 29, 2021
Good service with knowledgeable staff and doctor very helpful in answering my questions.
Sep 23, 2021
My entire family sees Dr. Lewis at the Grafton Eye Center and we all love her. She is an excellent eye doctor that we highly recommend.
Sep 20, 2021
I was impressed with the professionalism of all the staff & doctors
Sep 17, 2021
An excellent experience with some new technology that I found interesting. Thank you.
Sep 16, 2021
Was a great visit. I would highly recommend them.
Sep 15, 2021
Great experience, very professional, and quick
Sep 12, 2021
Excellent care. Always explains everything very well .would definitely recommend Dr. Kris and staff.always very friendly
Sep 9, 2021
Couldn't be more pleased.
Sep 9, 2021
most professional. excellent staff from lab to checkout.
Sep 4, 2021
Very professional & thorough with advanced technology.
Sep 4, 2021
Everyone did an excellent job. It didn't take long and was very thorough.
Sep 4, 2021
Great experience and so helpful!
Sep 3, 2021
Excellent care that is personalized. Dr. Lewis shows concern and will get your eyesight near perfect. Definitely recommend!
Aug 31, 2021
I appreciate the friendliness and professionalism of the staff and Doctor. When I checked out, I was reminded to use my medical card when I ordered glasses. I was unaware of that benefit until then and saved big dollars!
Aug 20, 2021
Dr. Knous is always very patient and willing to spend whatever time it takes to explain things for me to understand.
Aug 19, 2021
I brought my 85 year old dad in to see if they could improve his eyesight. My Dad was previously told that his eyesight would not get any better. When we left, my dad was given a prescription to make him see much better. Thank you so much!!!
Aug 18, 2021
I appreciated how thorough the examination was and how kind Dr. Melissa was.
Aug 15, 2021
Dr Knous was very caring and knowledgeable.
Aug 15, 2021
5 star. Good experience !
Aug 14, 2021
Easy to be admitted into the optic care center and be seen. I know there busy but I was able to have an appointment within two weeks.. that was great. Thorough eye exam by the doctor and the technician who the the preliminary work was very professional and explained everything as she was doing it. Made everything quick and comfortable.
Aug 10, 2021
Excellent and professional service! My regular eye doctor was on vacation and Dr. Kris was more than happy to fit me in to his busy schedule. He explained my eyelid infection very well including causes and treatment. I highly recommend this team!
Aug 6, 2021
Dr. Kris is the best eye doctor. He really gives a through exam and cares about his patients. He has resources for eye surgeons who are excellent also. Dr. Kris is so busy but his office runs like a watch. Can't say enough great platitudes about Grafton Eye Center.
Aug 4, 2021
Dr. Kris was very thorough in both explaining and showing me what was going on with my eyes and my vision. I appreciate how they use several tools to find out as much as they possibly can about their patients' eyes.
Aug 1, 2021
Excellent comprehensive efficient cost effective
Jul 19, 2021
The doctor was excellent, so professional , and such a great n listener. She took the TIME to understand my eye issues and was of great help. I could not be happier with the care I received. Thank you!
Jul 11, 2021
Wonderful experience. Quick, respectful and easy for a first "medical" appointment following the pandemic. Dr. Knous is knowledgeable and easy to relate to. I whole-heartedly recommend them.
Jul 10, 2021
Dr. Kris and his staff are extremely knowledgeable, helpful and friendly. I always get a thorough eye exam when I go there. Will continue to get my eye exams there until my "birthdays" prevent me from going any longer (inside Dr. Kris joke). Thanks for the wonderful service!
Jul 10, 2021
I very much enjoyed my visit with the eye center in Costco. The assistants and receptionist were very nice and got me in quickly. I really liked Dr. Kris, he was thorough, easy to understand and very pleasant. Thank you so much and I look forward to my future visits! Sincerely, Mary Hayes
Jul 9, 2021
Always a great experience, you can tell everyone is concerned about our eye health.
Jul 2, 2021
Dr. Melissa Knous is fantastic! I don't feel like I ever had such thorough eye exams until I switched to her. She's super friendly, really listens and you can tell she wants her patients to have their best vision possible. Office staff is very welcoming and professional as well. Definitely recommend Grafton Eye Center!
Jun 25, 2021
It was quite a pleasant exam. Everyone was very friendly and polite.
Jun 23, 2021
I was very pleased with Dr. Melissa Knous. She was great and I felt very comfortable with her. She answered all my questions and was very thorough with the exam. It was our first visit to Dr. Knous and I will definitely be returning.
Jun 23, 2021
Very happy with my eye exam. Really like Dr. Melissa Knous. She was very professional and really explained things well.
Jun 23, 2021
Very friendly crew. Did a fantastic job.
Jun 21, 2021
I had a positive exam and have already expressed that to several friends 😀
Jun 19, 2021
Your print size to refer a Frend is so small I need Beter glasses.
Jun 10, 2021
The machine used to adjust glasses melted the coating on my lenses. The woman who did the adjustment was clearly put out by having to do the adjustment and while she was not outright rude, she was very short with me. I didn’t feel comfortable asking her to clean the lenses - I noticed they were blurry right away, but assumed it was fingerprints until I got home and the streaks wouldn’t come off. I brought them back the next day, and I was told it was “normal wear and tear” and then that I must have opened a hot oven while wearing my glasses before the person I spoke to admitted it was the machine they used and finally said they would order new lenses. Except then I was told since my prescription was expired they wouldn’t order them until I went in for an exam. (Which I paid for out of pocket to the tune of $120.) They couldn’t get me in for a week, and then the day before I got a snide voicemail informing me I hadn’t confirmed my appointment even though I’d never received a call/text/email requesting I do so. When I got to the appointment they were running behind and I had to sit and wait for 20 minutes. I am very disappointed at the lack of common courtesy and surprised at such poor customer service. I have not received an apology at any point of the process. I will not be back.
Jun 4, 2021
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What an amazing appointment which began with being greeted at the door. The staff is amazing and took the time to answer every question I had so that I could better understand the eye exam process. Dr. Michelle Lewis, what can I say, this was my 3rd year as her patient and I love going to her. So professional, but at the same time I always feel like she and I are friends that are catching up. She has an examination style that leaves me feeling 100% knowledgeable in the status of my vision. She's the best and will continue seeing he as long as she is in practice. Thankyou, Grafton Eye Center
May 31, 2021
First rate. Very pleased with Dr. Lewis and the entire eye care team at Grafton Eye Center. Comprehensive and caring.
May 24, 2021
Eye doctor and staff very kind and helpful. Compared to my past experience with former physician, your equipment much easier and efficient for examination.
May 23, 2021
Outstanding service. Dr. Was very thorough and explained every very carefully.
May 21, 2021
Even though my appointment started 10 minutes later than scheduled, I was very pleased with the total experience with the tech and Doctor. Very efficient, thorough and factual. I was very pleased a d satisfied.
May 20, 2021
Since I have been seeing Dr. Lewis for the past two years, the prescriptions for m corrective lenses have been great. She is very thorough, uses updated technology and is a good listener. She also proved to be right on with her diagnosis when confirmed by a retina specialist. She has enabled me to have the best vision that I have had in decades! I highly recommend her! It is well worth going the extra miles to have her examine my eyes.
May 20, 2021
Everyone was very professional and thorough. I appreciate Dr Melissa Knous for explaining everything and taking extra time to answer and check out my concerns.
May 19, 2021
I give Grafton eye center a thumbs up!
May 17, 2021
Very knowledgeable and helpful
May 15, 2021
Dr Melissa Knous was pleasant and upbeat about health and eyecare. She gave a thorough exam and asked important questions. My optic nerves are quit large so an advanced test was given to observe if glaucoma or macular degeneration would be in my future. I appreciate the specialized care. Great job by the whole team also.
May 14, 2021
Dr. Lewis and her support team were efficient, polite and took appropriate precautions to minimize COVID risks. Luke Lozier, Shorewood, Wisconsin
May 6, 2021
Extremely pleased with the professional treatment I received from all the staff. I found the doctor approachable and informative. She was pleasant to chat with. Would definitely recommend the office to others. Very impressed.
Apr 22, 2021
I was and am extremely pleased with the service received. The staff, Dr, and technology used is obviously well above average. All are very knowledgeable and moreover eager to help in understanding the interpretation of the test taken. Coming from a technical background myself, I feel this group is very well trained and obviously interested and care about what they do. Thank you Sincerely Bill Salzwedel
Apr 22, 2021
Everyone was helpful, professional and friendly!
Apr 19, 2021
Fast, efficient, thorough. Very pleased with the service I received. Will not hesitate to to schedule further appointment when needed.
Apr 17, 2021
Dr Lewis is caring and determined to give the best prescription for her patients. I am very grateful to have such a wonderful eye doctor.
Apr 4, 2021
Very pleased with my visit, from the staff in the front office to my visit with Dr. Lewis, very good listener, did a fantastic job with my prescription, everyone in the office should get five stars.
Apr 1, 2021
Excellent eye care in a very friendly environment!
Mar 17, 2021
Your staff was fantastic!
Mar 17, 2021
I've been in a few times. Each time is a better experience than the last. Very nice people and well educated. Have not had a time yet that I did not smile while I was there.
Mar 15, 2021
I appreciate the care and time taken by Dr. Kris to determine what I needed to have a good experience. Sara in the optical department spend a great deal of time in helping me choose the exact glasses that would work best for me. Great asset to the team.
Mar 13, 2021
Dr. Kristopher Knous performed a thorough exam and explained everything clearly and concisely. He has a great personality and is very professional and efficient.
Mar 12, 2021
The Dr. and tech were friendly and thorough in the examination. I liked their up-to-date equipment that made lay experience trouble and fear free.
Mar 6, 2021
Very happy with Dr. Kris. Professional and easy to talk with.
Feb 22, 2021
Easy appointment scheduling and a Great Exam
Feb 18, 2021
Was great.... Everything went well.
Feb 11, 2021
I had a very good experience with Dr. Lewis, my appointment. It is my intention to continue to be a patient of this clinic.
Feb 11, 2021
Dr. Lewis is very friendly, easy to talk to and very competent and thorough.
Feb 6, 2021
Grafton Eye Center is a very well equipped and professional clinic. I would recommend to to anyone needing eye service.
Feb 6, 2021
I have been going to Grafton Eye Center at Costco for several years and would recommend it without reservation. The staff is efficient and courteous. Drs. Melissa and Kristopher Knous both take the time to do a thorough examination and keep me informed about what each procedure is evaluating and why it is important.
Jan 27, 2021
Doctor and staff always thorough and friendly!👍
Jan 21, 2021
Love Dr Lewis. They are very busy in this little office. But she still takes the time to address my concerns and even make a little small talk.
Jan 17, 2021
I was very satisfied and will continue to be a patient/customer.
Jan 14, 2021
Fast, reasonably priced, everyone was pleasant and efficient but most importantly, an excellent evaluation!! I have several eye issues and Dr. Lewis provided the BEST prescription I have every received for my contacts and my computer glasses. I would highly recommend using the Grafton Eye Center!
Jan 10, 2021
Wonderful experience! Thanks so much. Dr C Knous was most professional and informative.
Jan 1, 2021
DR. M. KNous was very thorough, knowledgeable and helpful. Helped me find a bifocal contact that works. I haven't had a good contact prescription for years since my vision stared changing and contacts took away my close up vision.
Jan 1, 2021
From the moment I entered, I felt appreciated and valued. The air took on an almost magical sensation of electricity. I could not be more euphoric with the experience. I am truly blessed!
Dec 31, 2020
Dr. Lewis spent more time in the beginning of our appointment asking questions than most Dr.'s when you go see them for Heart Issues. I highly recommend Dr. Lewis and her team.
Dec 30, 2020
Very good and explained everything to me.
Dec 21, 2020
Dr Lewis does a great job of checking everything and explaining the why's and wherefore's of the exam and the condition of your eyes. We go annually and it's interesting to see and hear how things change from year to year. She is a wonderful eye doc.
Dec 17, 2020
Love Dr Kristopher Knaus and his staff! He's so kind and explains everything really well. Would highly recommend him.
Dec 12, 2020
The day was slammed dunked with patients and my appointment was really behind, but Dr. Melissa was so attentive and thorough that it made up for all that waiting. She made me feel comfortable and got me in and out to help ease the anxiety I was feeling. I’m at risk because of Pulmonary Fibrosis, so any encounter with lots of people raises my anxiousness in keeping safe. Dr. Melissa was very understanding and accommodating. She answered all my questions. I walked out feeling well cared for. Can I also add most of the staff there were so upbeat and friendly, especially the gal who took my insurance and payment.
Dec 9, 2020
He always has the most up to date tool and machines.
Dec 5, 2020
Incredible professionalism and great care
Nov 23, 2020
Best service and care! They make it so easy from setting the appointment, the exam, discussing options and ordering what you need. I've been to Dr.Melissa Knous several times and have received excellent care.
Nov 19, 2020
Drs. Kris and Melissa are fantastic! They do a great job on the eye examinations themselves, but also just nice people. The staff is always friendly too. Once you're done with the Drs. Kris and Melissa, the staff for choosing new glasses is outstanding too.
Nov 18, 2020
I have been to Drs Melissa Knous, and Michelle Lewis for both medical and vision visits and they are both top notch, skilled professionals. The staff are all friendly, helpful, capable and efficient. Dr Lewis recently removed a piece of metal and some rust from my eye. Being located adjacent to the Costco Optical Center is convenient and economical for eyeglass wearers.
Nov 7, 2020
I absolutely love Grafton Eye Center. The staff are all friendly and professional. They have the latest technologies to ensure the best assessments and accurate prescriptions. I am so happy they have an alternative to pupil dilation, as that causes me to get migraines. I recommend these optometrists!
Nov 1, 2020
I was very impressed with the professionalism of Dr. Melissa. She did a complete examination and offered sound answers and advice to my questions. I plan to follow up on an annual basis to stay on top of any issues that may develop.
Oct 30, 2020
Once again, Dr Christopher Knous was patient and meticulous in his exam and evaluation of my vision. He always takes the time to answer all of my many questions and to "think outside the box" in offering advice and creative solutions. For example, when I asked about suggestions for playing sports with glasses, Dr Knous offered a variety of products for me to think further about and decide which solution best fit my needs. He offered me a thorough explanation of each option which I very much appreciated. The clinic is very busy, but customers are handled professionally and COVID cleanliness protocol is being followed.
Oct 25, 2020
I was impressed with the friendly & welcoming staff. They took time to explain things and asked throughout the office visit if I had any questions.
Oct 25, 2020
Dr. Lewis was great! She explained everything. She went over all the options with me. I felt very comfortable with her care.
Oct 22, 2020
excellent service, very professional. Dr. Lewis noted an anomaly while reviewing the pictures of my retina, and immediately called me back for another look. Discovered a small tear now while it can be repaired before leading to more severe problems
Oct 20, 2020
It was a pleasure to have my exam with Grafton Eye Center. The Dr. explained in detail procedures in the exam. Felt very relaxed and cared for. The staff was very polite and helpful. Would and have recommended friends to Dr. Melissa Knows.
Oct 12, 2020
They are always very friendly and take good care of me. I always love coming here to get my eyes checked. Would recommend going here. Thanks again for all you do
Oct 9, 2020
My visit was so pleasurable and everyone was so professional I want to commend everyone on the staff.
Oct 8, 2020
Very friendly and professional service! Strongly recommend for everybody!
Oct 8, 2020
Other than waiting over a half hour the appointment went well. I had the first appointment of the morning.
Oct 4, 2020
The service was great, very friendly and professional staff.
Sep 30, 2020
Saw Dr Kris again this year for my annual check up. He and his staff are outstanding! He is professional, thorough and explains things in a manner that is easy to understand. His staff is friendly and accommodating. I am so happy I was referred to him.
Sep 25, 2020
Dr.Lewis was great, and my appointment went very well. Thank you!
Sep 14, 2020
I gave them a five star review
Sep 11, 2020
I was pleased with all your service!!
Sep 6, 2020
Dr. Michelle Lewis was knowledgeable and professional throughout the exam. She was attentive, caring, and very thorough.
Sep 4, 2020
Dr. Lewis is very knowledgeable and professional. I would recommend her to friends and family.
Aug 22, 2020
Dr. Lewis is the best. She is very thorough and explains everything well.
Aug 16, 2020
The professional service given to us was exceptional!
Aug 15, 2020
Good friendly service. Thorough exam. Very pleased. I’ll use them again.
Aug 14, 2020
Very good experience, nice and knowledgeable staff, great Doctor.
Aug 3, 2020
Melissa Knous is Amazing
Jul 28, 2020
If you are looking for a very through eye exam by a very qualified doctor, go to the Grafton Eye Clinic. The doctors at Grafton Eye Clinic are professionals, the support staff is well trained and great customer service.
Jul 27, 2020
Dr. Kristopher Knous is the best! His thorough exam alerted me to a dangerous medical condition that I was living with and wasn't aware of.
Jul 24, 2020
Awesome staff and Professional Dr's!!!!!!!!
Jul 15, 2020
Looks like everything is ok. Thank you for the advice on the glasses.
Jul 11, 2020
55 years old and wearing glasses since 15 years old. Been to several eye care doctors and companies over the years. Grafton Eye Care inside of Costco is absolutely the BEST. I see Dr Michelle Lewis and she is outstanding, professional, yet easy to talk to and discuss any and all issues regarding sight changes etc. She takes the time to show you your images and explain in terms I can understand the condition of my eyes and any sight issue. I am confident that all the other Doctors are just as good. Although the purchasing of frames department is not part of the Eye Care center, it is a department of Costco's, you will not find a better selection for the price!! Yes you need to be a Costco member to buy frames, but I see that as a bonus!! Will never leave Grafton Eye Center!
Jul 4, 2020
Best care ever! I’ve been going here for a few years! Never had a problem! I highly recommend! My child goes here as well and she prefers the eye doctors here then anywhere else.
Jul 1, 2020
Was again, another great experience. Dr. Lewis took excellent care of my wife and I. She explains results and makes the entire exam very informative. The staff did an excellent job getting us checked in and the preliminary tasks done. Can’t wait to be back next year.
Jun 29, 2020
It is always a pleasure to come to the Grafton Eye Center. Everyone who works there is friendly and competent. I appreciate that Michelle Lewis took the time to explain what she found on the current tests and then related the tests to those taken in the past.
Jun 29, 2020
My eye exam was very thorough and Dr. Lewis answered all my questions. Very happy with the care I was given.
Jun 27, 2020
Always quick and easy. I love not having to get dialated.
Jun 23, 2020
Michelle Lewis is always amazing. The assistance in the glass department always help in picking out frames. I always recommend Grafton Eye care at Costco
Jun 20, 2020
I was very impressed with every person I had contact with. Very professional, friendly, and meticulous about sanitary conditions.
Jun 10, 2020
Thank you for an excellent experience.You were both very friendly and helpful and knowledgeable of your specific jobs, and answered all my questions. Thanks for all the help and info. Mike haupt
Jun 3, 2020
Thank you for the excellent service.
Jun 3, 2020
Pleasant experience! Friendly and safe environment.
May 27, 2020
Everyone was very professional. I enjoyed my time at the Grafton Eye Center. Dr. Lewis provided service with a personal touch.
May 21, 2020
Thanks for a thorough exam. Dr. Lewis explained everything so I could understand the processes and the results.
May 17, 2020
I am grateful for the thorough, knowledgable exam and insights, Dr. Lewis.
May 9, 2020
Dr. Lewis is very impresive in her knowledge and care. I have a few problems with my eyes glacoma and dry eye. She has given proper time and even given samples for trial before prescription which saved time and money. I will keep her for my eye care as long as she will keep me as a patient.
May 7, 2020
I was very pleased with my appointment. Although I usually see Dr. Melissa it was very good to see her husband instead.
Mar 19, 2020
Always a pleasant and informative time with all of you.
Mar 18, 2020
Great eye exam, friendly staff, reasonable prices, I felt like they covered everything and were very efficient and caring
Mar 18, 2020
Dr. Knous helped me find a contact solution for complex vision needs. He is knowledgeable, patient, and seems to be able to gauge what's important to his clients. Highly recommend him.
Mar 13, 2020
Very informative, answered all my questions I had going into appt.
Mar 11, 2020
Dr Kristopher has been my optometrist for years. I trust him with my eye care and he always makes me feel like I’m the most important patient he has had that day. He explains things in detail and makes things very easy to understand!
Mar 6, 2020
Dr. Lewis is thorough, professional and caring. Recommend her highly.
Feb 28, 2020
I like Dr. Knous and his staff, very friendly and very thorough. Dr. Knous listens to to you and explains things thoroughly. Very glad I found them.
Feb 27, 2020
Very professional service and staff with
Feb 23, 2020
Costco ‘s optometrists are all great. They are Professional and caring. They make sure your eye prescriptions are right for you. There is a nice selections of frames. I highly recommend. Also the savings are wonderful.
Feb 16, 2020
Visit went very well and was very complete, will go back again.
Feb 9, 2020
The staff was very friendly, knowledgeable and thorough. the exam went very quickly and I was extremely satisfied with results and their explanation of the exam. Pricing for glasses was very good and turn around time is good.
Feb 8, 2020
Thank you Dr. Melissa Knous for your informed, patient, and thorough service you consistently provide. Dr. M. Knous is the best! The entire Costco Vision service department is client focused and first class.
Feb 8, 2020
I was extremely pleased with the service and care provided to me at the Grafton Eye Center. The receptionist went out of her way to make sure everyone was comfortable. The review with the doctor was detailed and effective. Turned out I had the wrong glasses and contact prescription. They literally helped me see the world in a whole new way! I will definitely be back!
Feb 6, 2020
Excellent service, every step of the way -- from the helpful receptionist to the woman who first scanned my eyes to doctor herself to the man (Shane, I think) assisting in the outer frame area. Professionals all. The receptionist had her own happenin' music playlist (Sinatra and Springsteen) and the other woman in the outer office liked to read books in paper form! Good discussions. Best, Tom Wilmeth
Feb 2, 2020
Very good eye exam. Thank you for your wonderful staff.
Feb 1, 2020
Dr. Kris and staff are always efficient and thorough. You really feel you are well informed of your eye health when you are done.
Jan 30, 2020
Can't ask for more, Dr. Knous is a total professional, appointments are always on time or within a few minutes. Dr. Knous talks in language that can be understood, I would recommend him to anyone looking for outstanding eye care.
Jan 29, 2020
I've known about the Drs., and vision center at Costco for ever. However, like most I try to use my insurance when I can and where I need to go. Well this time I completely forfeited my insurance because I have not had luck at the centers and drs. included. Huge price difference in what I needed to pay out of pocket BUT TOTALLY WORTH IT hands down. EVERYONE was knowledgeable, helpful, thorough and fun to work with. I can not wait for my contacts to come in and I get to go see everyone at the center again and continue what I am sure will be a wonderful continued relationship with the gang at Grafton Eye Center.
Jan 27, 2020
I would recommend the Grafton Eye Center without any reservations at all. The staff is friendly and helpful. The exam is thorough and Dr. Melissa Knous explained the reason for each test and the results of each test. Great job.
Jan 25, 2020
Had DR O'Leary, nice to work with and the results were positive. Was disclosed information that was not uncovered with my recent visit to Wisconsin Vision.
Jan 24, 2020
Shane was fantastic. Extremely helpful
Jan 24, 2020
First time at Costco eye dept and very happy with my experience . I've been wearing glasses for 55 years and I am very protective of my eyes and who I go to for eye care. Both the eye doctor and the eye were dept were personal, friendly and helpful.
Jan 24, 2020
Efficient and thorough. Melissa was caring and explained everything completely . She taught me what to expect for my eye health as I age. It was a very beneficial visit.
Jan 22, 2020
It's always a pleasure to see Kristopher for my check up Very pleasant and polite, as long as I live in Port Washington I'll be coming to the Grafton eye center
Jan 21, 2020
I have been going to optometrists for over 45 years. By far, and without hesitation, I can say that this was the best exam experience I have ever had. Dr, Knous took the time to explain why she thought I should consider a certain type of lens based on my astigmatism, and she explained it by showing me the difference a corrective lens can make even at my optimal focal length. I never realized the effect astigmatism had on my vision. Thank you!
Jan 20, 2020
Grafton Eye Center was a pleasant surprise! First time we had an exam there. Needed to get in rather quickly and they called us when they had a cancellation to accommodate. Very friendly staff. Professional and on time exam! Will use them again.
Jan 17, 2020
Dr. Knous is a very professional and friendly person. He is very knowledgeable does his work in a very professional manner. I have been seeing him for 3 or 4 years and don't plan to see anyone else in the future.
Dec 21, 2019
I’ve been seeing Dr. Lewis since I moved here 3 years ago. She is very thorough and will go the extra mile to help you get the best vision possible.
Dec 16, 2019
I saw Dr Melissa. She was wonderful. Explained everything in detail. I love the no drops for dilation. The new machine they have for that is awesome.
Dec 14, 2019
Very thorough exam, and even though she was a bit behind schedule she was not at all rushed with me. Very well done
Dec 11, 2019
Service/exam exceeded expectations. Very thorough professional staff using (what appears to me) to be up to date equipment, Dr. Julie very professional, explaining everything in detail; altogether a god experience.
Nov 19, 2019
The process of the entire exam from making the reservation to check in, the entire eye exam itself was superb. Everyone was personable and friendly and went the extra effort to make sure my experience there was great. I mean great.
Nov 15, 2019
I am 44 years old and have never had a better experience with any staff or doctor. From the second I got there the staff was very friendly and took care of me immediately. I have never had an eye exam before and did not know what to expect. I was a little nervous at first but that quickly went away. The three ladies that took care of me right away were extremely nice and made me feel right at home! After a very short wait I was in to see the doctor. Dr. Michelle Lewis was awesome to say the least. She was extremely friendly, very professional and explained everything clearly. She made sure all of my questions were answered before I left and I never felt like I was being rushed. It is very refreshing to know that I will have this staff taking care of my eyes. I would recommend them any day. Great experience all the way around!!!!!!!!! (P.S. If I could give higher than 5 stars, I would)
Nov 14, 2019
Had a very good experience with staff and Dr. Melissa. I will continue to come. Sara, who measures for the frames is very helpful and I feel comfortable with her recommendations
Oct 25, 2019
The care from Drs. Kris and Michelle is always great! Very thorough, informative, friendly, and prompt. I have been there 4 years now and would not consider going anywhere else.
Oct 17, 2019
It’s always a great experience when I go and I’ve been a patient of Dr. Lewis for over eight years!
Oct 6, 2019
thorough and professional... friendly and informative.
Oct 2, 2019
My exam was well done and complete. Some new equipment helped, no dialysis of the eyes needed. The results were thoroughly explained, my questions answered and suggestions given.
Oct 1, 2019
I've been going to Dr. Kris Knous for a number of years and it's always the great customer service, friendly staff and the time Dr. Knous spends examining my eyes, explaining any changes and/or concerns and answering my questions, as well as recommending new products that would benefit my vision.
Sep 26, 2019
Office staff is very friendly and makes one feel very comfortable.. Dr. Kristopher is such a personable doctor and even takes the time to chat with you. He answers all your questions and gives you his undivided attention. I would recommend him as a competent, caring doctor.
Sep 17, 2019
Dr Kristopher Knous is very friendly, efficient, and thorough. My questions were answered sufficiently and to my satisfaction. The people in the office and testing area are friendly and make you feel comfortable upon arrival. The office/testing\waiting area could be larger. There is a lot of commotion with patient arrivals and phone ringing, but the it was all handled by the staff efficiently by their friendly staff.
Sep 10, 2019
Excellent experience. Very reasonable, on time, nice people and very happy. Thanks.
Sep 2, 2019
I am very pleased with the Grafton Eye Center.Dr. Lewis is very tI am very pleased with the Grafton Eye Center.Dr. Lhorough and professional. Highly recommended. The office staff is friendly and everybody works well together. They also gave me some tips on potential money-saving by altering my insurance.
Aug 31, 2019
Outstanding and personal. I would not go anywhere else.
Aug 30, 2019
Very nice staff. Great experience and having the technology to not do dilation was very cool!!
Aug 25, 2019
Great experience with the Grafton Eye Center staff. Dr. Michelle Lewis was excellent in answering all my questions and concerns. Will come back again.
Aug 22, 2019
Thank you for the excellent service. It is much appreciated. Everyone with whom we interacted was terrific, patient, professional and helpful. I believe my mother's new prescription will be a big help. What more can we ask for? Rich Reider on behalf of Phyllis Reider
Aug 21, 2019
Excellent Customer Service, Dr. Melissa explained what procedures were taking place during exam. The exam was very thorough! A very pleasant visit to your clinic. I would highly recommend this clinic to family and friends!!
Aug 17, 2019
Very Happy with exam. Was very modern and thorough and seemed really quick.
Aug 15, 2019
Courteous and Professional
Aug 15, 2019
Excellent, personalized service
Aug 11, 2019
The eye appointment is quick and efficient, and uses the latest technology so that the entire eye is able to be seen and checked on. Easy to find parking, great optometrists, and then when you exit and you are in costco, the choices and prices/quality on the glasses frames are outstanding.
Aug 9, 2019
Very professional, pleasant and informative as related to my sight which is why I was there.
Aug 8, 2019
I really appreciate the way Dr Kris is so thorough in explaining problems or conditions of the eye.
Jul 28, 2019
One of the most comprehensive exams I've ever had and without the need for dilation ...a bonus! The entire staff was welcoming and friendly as well as efficient and professional. Great job. Thanks !
Jul 22, 2019
Always a pleasure to see Dr. Kris, he even remembers a little bit about my life.
Jul 13, 2019
Very precise and professional. So much more in depth than my previous doctors.
Jun 29, 2019
Really Friendly and thorough exam, Dr. Lewis is mine and my Mom's new eye doctor!
Jun 24, 2019
Dr. Melissa was fantastic. It was a quality experience!
Jun 21, 2019
My experience was flawless; From the reception and prep I give 4 Stars. Dr. Lewis was informative and seemed to ask the right questions. I also rate the exam with 4 Stars
Jun 20, 2019
I couldn't have been more pleased. Dr. Michelle Lewis was very knowledgeable and explained everything better than anyone else ever has.
Jun 19, 2019
The appointment was great. Very friendly but professional!! Been going for years. Love Dr.Kristopher
Jun 19, 2019
Very thorough exam, friendly bedside manner, and convenient location and hours- how much more can you want? I have been very pleased with my experience at the Grafton Eye Center and will continue to use them for years to come.
Jun 19, 2019
Top Notch state of the art equipment
Jun 13, 2019
It is not what you would expect from an eye care office inside of Costco. Absolutely first rate and state of the art. I have been coming here for two years now and will be coming back for many more. And did I say so amazingly affordable!
Jun 7, 2019
Dr Lewis was extremely thorough and careful with my exam, and I am looking forward to being able to see more clearly. I wish Costco would expand the space allotment for the optical exam dept. The waiting room area is terribly cramped, small, and uncomfortable. And the preliminary exam area is miserably overcrowded with equipment, personnel, and customers. NO PRIVACY SUCKS
May 30, 2019
Wonderful care. All the staff is very helpful and answers all my questions. Thanks for another great experience.
May 27, 2019
I had an eye appt for a week later but broke my glasses and dropped by to see if I could get an earlier appt. They got me in two hours later that day. I was so impressed by their attention and especially the machine that takes a 360 degree picture of the eye since I have this fear of having my eyes dialated. I will refer them to all my friends. Thank you.
May 26, 2019
It was a great experience. I don't think I have ever had a more complete eye exam. They took pictures of the inside of my eyes and everything. Then Dr. Kris patiently and completely explained everything. They had checked with my insurance and knew all my benefits when I got there. Then they helped me pick out new glasses and were very knowledgeable. They also worked with my insurance and got everything completed simply. Thanks so much for your help
May 23, 2019
Always thorough and explains what I am looking at so well. The staff is so efficient and knows their machines and function Very well Thank you! ( 5. Stars)😊
May 21, 2019
Dr. Lewis did a very thourogh exam and spent a lot of time with me. She answered all my questions. I highly recommend her.
May 16, 2019
Very thorough! Cares about your health!
May 13, 2019
Dr Knous was very professional and provided thorough exam.
May 8, 2019
An efficient, fully satisfactory visit. My rating is four and a half stars, but you won't let me show one-half of a star. I deduct the half-star because your reception room and your intermediate room are far too small. It's not your fault but you are welcome to forward my comment to Costco management. Paul Hayes
May 2, 2019
Your help with my urgent need for help is very much appreciated.
Apr 30, 2019
Thanks for squeezing me in and getting me to a retinal specialist who lasered a tear in my retina.
Apr 6, 2019
Great service. Reconfigured space is a little small. Could use about 1,000 sq ft more.
Mar 21, 2019
I felt the service was professional and satisfying. Would highly recommend it.
Mar 20, 2019
Dr. Lewis always takes time to listen and make a very careful diagnosis.
Mar 20, 2019
Wont have an eye exam here again. $15 extra for photos of my eye. That is always included at other offices. When she eas finding my name to take photos, the touch pad had names on it...alot of names that i could see. Privacy violation!!! The dr talked so loud during my exam that my fiance could hear word for word what she was saying during my exam
Mar 17, 2019
Reply
Very good, personable and knowledgeable doctor. State of the art equipment, some of which I had not seen before. (Digital eye scan) I will definitely be back. I was a bit skeptical, as it is inside Costco, but was definitely not discount service.
Mar 11, 2019
Dr. Kristopher Knous - Great Eye Doctor
Mar 3, 2019
Dr. Knous was amazing. Explains things very thoroughly so I can understand. Very nice professional. His staff was very friendly and professional also.
Feb 28, 2019
Very professional and courteous.
Feb 25, 2019
Very professional, timely and thorough. Highly recommend Dr. Knous for your ye examination.
Feb 16, 2019
Dr. Lewis and the entire Grafton Eye Center are professional, personable, and keep me coming back again and again.
Feb 13, 2019
Very friendly and on time
Feb 11, 2019
👍😳. Thank you so much. Happy with my visit!
Feb 10, 2019
My husband and I have been patients of the Grafton Eye Center for the past six years. It's been a very professional experience every time.
Feb 10, 2019
I had the most lovely eye exam, again, with Dr Michelle Lewis. I know the exam was professionally and expertly provided; and done with such personality and fun energy, we're coming back for sure!!! Thank you!
Feb 10, 2019
I give the Grafton Eye Center a rating of five. It was fast, efficient, even though they were busy the day I was there, the waiting time was short.
Feb 10, 2019
I was very pleased with Dr. Lewis and the entire staff .Efficient, informative and pleasant. Was impressed by the equipment. Thank you, Mary Kelly
Feb 9, 2019
Friendly staff . Dr Knous was thorough and provided straight forward explanations of what he was doing and why. I left feeling confident in his recommendations.
Feb 8, 2019
Dr. Knous is very thorough. He answers all my questions and keeps track of my eye history and follows up on it each visit.
Feb 8, 2019
My visit was professional and friendly. All my questions and request were answered respectfully. I would recommend Grafton Eye Center to anyone that is seeking eye care.
Feb 8, 2019
Great staff and facility! Comprehensive examination and excellent explanation of my current vision plan.
Feb 7, 2019
Professional, courteous, thorough, informative., on time with the appointment.Very fairly priced.Wouldn't change anything.
Feb 6, 2019
Very nice and knowledgeable people. I would recommend to everyone. Jamie the assistant was amazing. And the dr really explained things well.
Feb 5, 2019
We love Dr. Lewis! Dr. Lewis brings a friendly and cheerful experience to having an eye exam performed. She fully explains everything and always takes time to answer any questions.
Feb 5, 2019
Staff was very kind and helpful. Dr. Michelle Lewis took the time to explain my eye condition and gave me practical ways to take care of my problem.
Feb 4, 2019
It was very informative. She explained everything so clearly Will definitely continue going here for my eye exams!
Feb 4, 2019
Staff was personable, knowledgeable, well-trained, and efficient. Though they were busy upon my arrival with other customers, they acknowledged my presence and let me know that they would get to me as soon as they could. When they did work with me, they took the time to see that everything was appropriate that I needed done. Definitely would come back as have in past for similar services.
Feb 1, 2019
Prompt, efficient and friendly. Dr. Lewis was kind, thorough and informative.
Jan 31, 2019
As new patients we were pleased with the service provided by Dr. Knous. He took time to explain the reasons for each part (test) of the exam...and to explain the results of those tests. We found Dr. Knous to be knowledgeable, personable, and professional. We were however very dissappointed with the cramped quarters that Costco provides for this part of the business. The "Waiting Room" is tight and far too small, and as one result, very little privacy is afforded to customers at the business counter. I will hope that the doctor lobbies for more space.
Jan 30, 2019
appointment was on time. Entire staff were friendly and courteous. Dr answered all my questions and gave suggestions.
Jan 29, 2019
Dr. Lewis was thorough and made eye care as easy as pie.
Jan 28, 2019
I enjoyed my visit with Dr. Lewis. She was very informed about my eyes.
Jan 24, 2019
Always a very good professional experience
Jan 20, 2019
It is a small office but very efficient, high quality vision measuring devices, excellent techs and doctors. Good explanation of findings on eye conditions. High recommendation!
Jan 19, 2019
Dr. Kristopher Knous is easy to talk to, efficient and someone I would recommend highly to anyone searching for a doctor for eye care.
Jan 18, 2019
Exceptional Service and Care
Jan 12, 2019
Dr. Michelle Lewis and the rest of the staff were wonderful and explained everything that was being done.
Jan 6, 2019
I was very pleased with the through eye exam and the staff.
Jan 4, 2019
Great Staff, Chris is a great Dr. very thorough, knowledgeable, just an all around great experience, keep up the good work, I enjoy coming to get a check up and shop at the same time..............Thanks
Jan 2, 2019
When I made the appointment over the phone, I was asked to call back with my insurance info. I took it in a week prior to our appointments and your office didn’t look into our insurance in that week. When we came (3 of us) came in for our appointments, they could not seem to verify our insurance which we are absolutely positive that we are covered. It was a big waste of time for the 3 of us. And then they strongly encouraged me to just pay out of pocket for the Appointments. 😡
Dec 31, 2018
Visiting the Grafton Eye Center was easy and convenient. I was glad to see Dr. Lewis and enjoy her professionalism and thoroughness.
Dec 31, 2018
I have tremendous respect for the knowledge of Dr Knous.
Dec 26, 2018
Everyone is very friendly and waiting is minimal.
Dec 23, 2018
This was my first visit at Costco Eye Center and I will be permanently switching from Lens Crafters.I was referred by my parents who got me the exam as a Christmas present. Dr. Knous and the staff were very friendly and thorough. He answered all my questions and concerns and came up with some new solutions. I am very happy with my experience here.
Dec 22, 2018
We have been going to Dr Knous for several years and have always received the best care not only from Dr Knous but his whole staff...Rudy and Nancy Penasa
Dec 21, 2018
I have been coming here for the past several years.I am very pleased with the time the Dr's Spend explaining the results with you until you understand. They're very thorough. I'm also pleased with the staff who assisted with my selection of eye glasses.I give you 10+
Dec 20, 2018
Dr. Kristopher Knous and staff have nailed down the process of giving an efficient and extensive eye exam at an affordable cost. I love that they are able to do a complete eye exam viewing the optic nerve and retina without dilation. This machine can show them so much about what's really going on in the inside and easily compare against the previous year reading. There is a small fee to do so, but small it is and did I mention, no dilation? All of this and excellent customer service? Worth my trip from Illinois.
Dec 14, 2018
Very impressed with the quality of care and level of customer service. Nice people. Thanks!
Dec 12, 2018
A wonderful experience. Friendly, informative doctors. State of the art equipment for doing my eye exam. Highly recommend them to others.
Dec 11, 2018
Grafton Eye Center is very professional and courteous. They have the latest equipment and the doctors are very concerned with your eye health.
Dec 8, 2018
Dr. Knous is thorough and pleasant to go to.
Dec 7, 2018
Dr. Michelle Lewis and her team are such pros.
Dec 5, 2018
My daughter, Nora (10 yrs old), was very worried about this eye appointment. She asked several questions and was very hesitant for each part of the exam (does NOT like things near her eyes). The administrator (don't know her name - younger girl, green nails - one glitter) got up and did the procedures (puff of air and picture of eye) on herself to show Nora what will happen. That is going the extra mile! Great Customer Service! Above and beyond! The Dr. (Melissa) was just as wonderful! She was patient, kind and and understanding to Nora's fears. I can't thank them enough. Not everyone is as understanding children who have fears this strong. Thank you!
Dec 4, 2018
My appointment went very well. The lady I had is not listed above but I liked her very much. She did an excellent job. I will be back.
Nov 29, 2018
Dr. Knaus is great. Waiting time(s) to get in could be improved.
Nov 21, 2018
I had a wonderful experience at Grafton Eye Center. They were kind, efficient and very thorough. They definitely wanted to ensure the best possible comfort and care for my eyes and helped me understand all of my options for contacts without pushing anything on me. I would highly recommend Grafton Eye Center!
Nov 15, 2018
Once again we are very pleased with our experience at the Costco Grafton Eye Center. My wife and eye have gotten our glasses here for several years. We have always had great service and very reasonable prices. The selection of frames is good and we have always found that the durability of the glasses was excellent. In the past we have brought in our prescription from our doctor in Sheboygan. This time it was a new experience as I had an eye exam from Doctor Knous and ordered new contact lenses. The staff was very efficient and Doctor Knous was very knowledgeable and thorough. Ordering the contact lenses was easy and the pricing was again very reasonable. Our sincere thanks to all of you.
Nov 12, 2018
My eye exam with Melissa Knous was very pleasant and thorough. Everyone in the office I had contact with (making appt., check-in, check-out) was very friendly and efficient.
Nov 6, 2018
I received exceptional service and care!
Nov 4, 2018
Explained cause of dry eyes and how to manage
Nov 3, 2018
Dr. Kristopher is awesome. Thorough, patient and willing to spend the time explaining things thoroughly. I've already recommended him to family. I'm quite impressed.
Oct 31, 2018
Excellent services. The best eye appointment I’ve gotten for awhile.
Oct 31, 2018
My eye appointment was great. The dr and the tech answered all my concerns.
Oct 30, 2018
I was completely happy with my experience.
Oct 29, 2018
I love this eye center. Professional in every sense of the word.
Oct 25, 2018
I thought you did a good and timely job, people there were very nice and helpful
Oct 24, 2018
I had a very positive experience from everyone whom I came in contact with. Especially the optometrist she was fantastic She was thorough polite and very friendly I felt very at ease with her . I wish I could make her my regular Optometrist. Thanks
Oct 23, 2018
Dr. Knous is the greatest! He has a great office/exam manner and my prescriptions are always perfect. I highly recommend him.
Oct 18, 2018
Dr. Michelle Lewis is a professional knowledgeable optometrist who creates an environment within Costco that remains calm and diagnostically thorough. I was impressed at the time she took review the whole picture and felt lucky to have been scheduled with her. I would intentionally try to schedule with her next time.
Oct 15, 2018
Dr. Knous and his staff were AMAZING
Oct 10, 2018
Dr. Michelle Lewis was wonderful! She is thorough and extremely knowledgeable . There are never any high pressure tactics or unnecessary tests. She listens very carefully to any concerns I have and tries her best to find a solution. I very much appreciate her professionalism. However I did have to wait a VERY long time to get in to see her. I had a 3:30 appt. and did not get in to see her until about 4:30. This has never happened before so it may have been just a fluke.
Oct 10, 2018
Good customer service and very helpful explaining my eye condition!
Oct 9, 2018
Took my daughter in for her first exam... very happy with the comprehensive eye exam and professional discussion afterward. We'll look to bring the rest of the family by soon!
Oct 7, 2018
Great service. Prompt appointment, thorough eye exam and took the time to answer any questions I had. Checked my eyes for moisture and suggested some dry eye drops. They really helped. The Doctor took the time to ask questions and had answers for me.
Oct 6, 2018
I have made other arrangements for my eyecare due to my one and only experience. I will also see that my wife and daughter find other care for their eyes.
Oct 2, 2018
Very professional, thorough and prompt. Great eye exam and great explanation of the findings. Dr Lewis was great! Price for the exam was much less than other places.
Oct 2, 2018
Dr. Knous is always polite, thorough and informative. I never wait for more than a few minutes for my appointment and the office staff is courteous and efficient. The cost for glasses can't be beat!
Sep 23, 2018
Dr. Lewis is the best I have ever experienced Really is exceptional in her field Support staff very good making whole experience five star
Sep 21, 2018
I have been seeing Dr Knous for years. He is a wonderful eye doctor. He is thorough and explains things very clearly which I find helpful. I recommend him highly!
Sep 20, 2018
I was very happy with everyone who assisted my wife and I.
Sep 19, 2018
great experience with Dr. Lewis. I found her to be very helpful. She explained everything she found and was most helpful on how to proceed. The staff was outstanding, very friendly and helpful also, I found the clinic to to clean and have updated equipment,
Sep 19, 2018
I was very pleased with Dr. Michelle Lewis. She took the time to thoroughly explain answers to the questions I had. I would most definitely come back to Costco for an eye exam.
Sep 16, 2018
Dr Lewis is the best eye doctor I’ve ever worked with. Love that she has the newest technologies (and can now avoid get eyes dilated). Her staff is knowledgeable, kind and so efficient. Michelle from the Costco Eye Glass department was professional, caring, smart, and had a great eye for style. Will definitely return here time and again.
Sep 12, 2018
very qualified and knowledgeable doctor. Great job.
Sep 12, 2018
As always, great staff and Doctor visit. I’ve referred friends and family!!
Sep 5, 2018
Dr. Michelle Lewis is awesome optometrist! She is very thorough in her exam and give great advice. She is very patient focused. I would recommend Dr. Lewis to all my friends and families.
Sep 5, 2018
Very nice experience everyone was so nice professional very professional
Aug 30, 2018
Very professional and I could not be happier to have found Dr.Knous
Aug 24, 2018
I was impressed with the service provided. The doctor was very through with me and answered all my questions. I did not feel rushed that she just wanted me out to go to her next customer. I am comfortable in saying I would return again.
Aug 22, 2018
This was my first experience with the clinic in Costco. Dr. Knows is knowledgeable and personable. They were running behind but the office kept me informed and the process moving as best they could. This is my new eye clinic!
Aug 20, 2018
Dr Michelle was very welcoming and through. She explained every process and put me at ease. I felt like I was in good hands. Very professional.
Aug 16, 2018
Friendly, informative staff members walk you through the eye exam process and explain each test in detail. They also ask if you want to pay for optional services that may not be covered by insurance. Dr. Knous is professional, on time and interested in how his patients are doing. He takes the time to answer any questions or concerns you have. Plus online scheduling and varied appointment times make it very convenient and easily fit into a busy lifestyle.
Aug 15, 2018
i always enjoy my visits and care at the Grafton Eye Center. I have complicated eye health issues so am relieved to partner my entire health team with Dr. Lewis to get a thorough exam and comprehensive reviews of all my test results.
Aug 15, 2018
Friendly and helpful staff. Dr. Lewis is very caring and confident in her practice. I will continue to receive my exams at Costco.
Aug 13, 2018
Have been using Costco optical for over three years and have been very satisfied. Dr. Knous is very kind and always listens carefully to my concerns. Will continue to be a patient.
Aug 7, 2018
Great place..great employees and great testing!!
Jul 19, 2018
dr kris i awesome, very good and uses technology equipment that is the best ! dale lueck
Jul 18, 2018
First time at Costco Eye Center. The only negative report is I had to wait 15 minutes for my 10AM appointment when the eye center opens at 10AM. Otherwise, very enjoyable.
Jul 17, 2018
Always a cheerful and positive experience when I have an appointment.
Jul 11, 2018
This is my third exam with Dr Lewis and she is wonderful ! As a former health care professional a appreciate how she explains things and her concern. I would recommend her any day. Staff is also very good and caring.
Jun 30, 2018
Thought it was great
Jun 26, 2018
Dr. Lewis is certainly well qualified, and is a pleasure to visit. She takes the time to check on the little things, like my extra long eye lashes, and removes the offenders.
Jun 26, 2018
This was my first time using Costco Optical. I was very impressed with Dr Lewis and all the Optical staff. I will definitely recommend Costco Optical to family and friends.
Jun 26, 2018
Great service! We've been going here for two years and have nothing but good things to say about the doctor and staff. The office, although small runs very efficiently.
Jun 22, 2018
The doctor did a fine job.
Jun 21, 2018
Very Professional and friendly service by everyone. From the time you walk in the door until you leave you are treated as a guest. Every test and every result is explained in detail so that you understand clearly what is going on and why. Thank you.
Jun 21, 2018
I had Dr. Michelle Lewis she was very friendly and explained everything she was doing.I highly recommend her. I would definitely come back
Jun 19, 2018
Overall a great experience. Thorough eye exam by professionals that don't mind explaining what they're actually doing in plain English. Very reasonable prices and they had the contacts I needed and wanted on hand.
Jun 18, 2018
Great Experience! Professional staff, cool new equipment, and an overall great experience.
Jun 10, 2018
Dr. Knous is very good to work with--he spent time discussing my recent surgery and what the next steps are to better vision.
Jun 8, 2018
The Grafton Eye Center inside Costco was an overall terrific experience. I had a bad experience elsewhere and they were able to show the other place has prescribed an incorrect lens. The employees and the optician were kind and patient.
Jun 6, 2018
Dr. Knous takes time to discuss eye care options and is very caring and kind. His staff is equally caring and kind. Have been working with them for over 4 years with no complaints.
May 30, 2018
My husband and I both saw Dr. Knous recently and we both found him to be very professional, caring and thorough. We recommend him highly and plan to return to him for our next yearly eye exam.
May 23, 2018
Easy appointment, nice service, they always take care of you and get you on track
May 23, 2018
Dr Chris and his staff are great! Friendly, knowledgeable and caring
May 22, 2018
They were great and very easy to be comfortable with.
May 17, 2018
This is my 2nd year for my eye exams at this facility. I found the exam very professional and met all my expectations. Great facility and doctors.
May 17, 2018
They are fast, at a good price
May 12, 2018
I was impressed by the amount of technology they used in addition to his knowledge and time he spent explaining things to me.
May 3, 2018
I saw Dr. Melissa Knous for my eye exam. She was very thorough explaining all of the options available to me. Dr Knous was so kind and patient with me! I have not had such an experience prior to seeing her. I truly felt she cared about my needs. I will continue to seek her for all my eyecare needs!
Apr 25, 2018
Very good exam. I have never had a though exam for me eyes.
Apr 23, 2018
Always efficient & thorough.
Apr 23, 2018
This was my first time going to Costco optical and it was WONDERFUL!
Apr 19, 2018
A VERY NICE VISIT. I was confident that my eyes were being cared for by a true professional. Dr. Knous listened to my concerns and questions and answered them to my satisfaction.
Apr 18, 2018
The entire staff is wonderful at this cozy office conveniently located within Costco. I love this doctor...he explains everything so well. I highly recommend them!
Apr 17, 2018
I absolutely love Dr. Lewis. She is so cool and very reasonable! Jamie in the office is very nice and helpful as well! My appointment yesterday was actually an enjoyable experience. Highly recommend.
Apr 14, 2018
Very good exam , really appreciate how easy the doctor made it.Will definitely be back again next year , thank you very much. Daniel. Boegh
Apr 12, 2018
It’s always great to see a familiar face. Seeing Dr Melissa was great. She always makes me feel very comfortable and answers all my questions. She is very thorough and precise. She’s great!
Apr 12, 2018
Amazing n fear free exam.
Apr 8, 2018
Incredibly friendly staff!
Apr 6, 2018
Dr. Knous is very knowledgeable and thorough. He explains everything in detail and takes time to answer your questions. I would recommend spending the little extra to have the digital images taken rather than the drops. Dr. Knous uses these to show you actual pictures of your eyes and explain what's going on with your eyes. You don't have to deal with the after affects of the drops. I have been going to Dr. Knous for a number of years. He is very personable. I highly recommend him.
Apr 5, 2018
As always Dr. Kris was great. He was thorough and took time to answer questions.
Apr 2, 2018
5 stars for sure!!! See review below!
Mar 31, 2018
Costco Eye Center in Grafton is a 10 out of 10
Mar 29, 2018
Wonderful experience I got answers to all my questions and everything went great..
Mar 28, 2018
I saw Dr. Michelle Lewis. She was very professional. I came to her because my longtime Ophthalmologist got 3 Rx for glasses wrong during one year. She decided she wouldn't look at his Rx's, but would do her own exam and then compare hers with his previous Rx. I agreed with this decision. She took her time and came up with a Rx. that she could explain to me. I am in the process of having the Rx made in one pair of lenses.
Mar 26, 2018
Easy to get appointments, appointments on time, always clear explanations.
Mar 20, 2018
Dr. Lewis was wonderful with my son on his first ever eye appointment!
Mar 14, 2018
This was one of the more pleasant eye exam experiences I can recall having. Your team and Dr. Lewis were thorough, efficient, and informative. I would gladly recommend your services.
Mar 14, 2018
I appreciate the great customer service and the newest tests and Equiptment at the Grafton Eye Center.
Mar 14, 2018
My Doctors visit with Dr. Kristopher Knous, on Monday March 11 was on time, courteous, informative and professional.
Mar 13, 2018
Great group of Doctors, flexible scheduling, & excellent service!
Mar 8, 2018
I am impressed with every interaction with the Grafton Eye Center. From providing excellent communication to remind me to make an appointment to their online scheduling tool, it's easy to make sure I get an appointment when I want and need one. In the office itself, you'll find friendly and professional staff that handle everything from insurance to pre-exam testing. They are great! And Dr. Kris is the best! He takes time to explain things, answer questions and make sure you understand your personal eye health situation. He's also one of the most thorough eye doctor's that I've ever used. He makes sure that I'm getting the care I need, but only what I truly need. I now consider myself as a life time patient of the Grafton Eye Center.
Mar 8, 2018
Having the best doesn't have to cost the most.
Mar 8, 2018
My first visit was wonderful. I learned things about my eyes that I had never been aware of.
Mar 6, 2018
Explained thoroughly my eye conditions
Feb 27, 2018
I received prompt and through care. Dr. Lewis immediately diagnosed my vision problem with my computer and found a solution. Many thanks.
Feb 27, 2018
Caring, efficient, current technology, very satisfied.
Feb 24, 2018
Dr Kris always explains until you understand. He is thorough and pleasant. Totally trust my vision to him.
Feb 22, 2018
Great experience as always. Thank you Dr. Knous! You are so good at explaining things and I really feel like my eye health is important to you. You take it way beyond the standard "Which is better? 1 or 2" and your staff is top notch as well. See you next time.
Feb 22, 2018
Just took my very scared 6 year old daughter to see Dr. Melissa Knous. She had her smiling and unafraid immediately. I am her patient as well and she is by far the best optometrist I have ever seen. She explained issues with my eyes that I have never understood and no other doctor has ever taken the time to help me understand.
Feb 19, 2018
Great doctors, pleasant and helpful staff. Always the best!
Feb 19, 2018
I had Cateract Surgery on February 2nd. All went well. I am looking forward to my next visit to change my Prescription. Everyone at your Office is Very Respectful of my needs . and is very friendly .
Feb 17, 2018
Very happy with the care I have always received from Dr. Knous. Dr. Knous is thorough with his exam and always answers any questions I may have. He is very personable as well. Thanks Dr. Knous
Feb 17, 2018
Quick, through, up to date equipment.
Feb 14, 2018
Very good experience, thank you.
Feb 11, 2018
The entire process was extremely timely and professional no waiting and knowledgeable technicians to complement the Doctor’s examination with updated equipment and knowledgeable,professional treatment. I will definitely recommend their services to everyone.
Feb 10, 2018
The staff at Grafton Eye Center is professional but also pleasant to work with. I would recommend Dr. Knous to anyone who needs eye care.
Feb 9, 2018
I like the Grafton Eye Center, the staff and docs are very welcoming and thorough. Great service and reasonable pricing.
Feb 4, 2018
On time and very efficient
Feb 3, 2018
Very good place, I am very happy with Dr Michelle Lewis also with the technician and secretary Jesika
Feb 2, 2018
Very friendly and knowledgeable staff. Explained everything so I understood it. Highly recommend this eye center.
Jan 31, 2018
I would definitely recommend this Grafton location. The woman who first helped me before I seen Melissa, was very friendly and helpful. Melissa was great, she is friendly, explains everything, and didn't just get the appointment over with, she works like she actually takes pride in her work.
Jan 31, 2018
Dr. Lewis was great. She told me that I didn't need cataract surgery and that was a huge relief. She was incredibly thorough and very easy to talk to.
Jan 31, 2018
This was my first visit at this practice and it was a very good experience. The exam was thorough and informative. They have the latest in technology for a comprehensive eye exam. The staff was friendly and acommodating. I would recommend them to anyone!
Jan 30, 2018
Great appointment. Very friendly and professional. Dr. was great at explaining everything.
Jan 22, 2018
My eye exam was done quickly, accurately, and with precision. Equipment was state of the art. Instructions were clear and the whole process was done with the comfort of the customer in mind. I felt at ease the entire time. Very Professional.
Jan 21, 2018
Dr. Lewis is the best. I wouldn't go anywhere else.
Jan 19, 2018
Very thorough exam. Dr. K took his time explaining my results and listened to my concerns, then made his recommendations based on his fully informed evaluation.
Jan 8, 2018
Exactly what I needed to get in for a quick prescription before the new year. Staff was very nice and efficient in what I'm sure is a super stressful time. Dr. Lewis is clear, helpful and what i need from an eye doctor.
Dec 31, 2017
This is the place to go for cutting edge technology & great service at an EXTREMELY low price! Friendly staff too. You don't need a Costco membership to go here!
Dec 30, 2017
Dr. Lewis is great and so is her staff!!
Dec 27, 2017
Small state of the art facility. Start with the balloon test followed by the pressure check. But then it gets better. They have the Optos scanning equipment which yields an internal scan of the eye replacing the old school dialation technique. Just a bright light and done. Once with the Dr, the vision check system is also more automated. No flipping of lenses for the 1,2 or 3,4. Measurements are much more accurate. Check out is easy, much cheaper, and quick. They even give you a prescription! No need to ask. I also did a contact fitting. All the brands that matter are there. Take your script and move right along to pick out glasses. No pressure sales here at all. Most items from traditional outlets like anti glare, anti scratch etc. are included in the cost of the lens. This is a nice surprise. Prices and service cannot be beat.
Dec 27, 2017
The receptionist is wonderful friendly and a lovely young lady. Dr. Knous is always very friendly, and I love the fact that he felt comfortable enough with me to show me a picture of his sweet, baby daughter. I am very comfortable at the Grafton Eye Center inside Costco.
Dec 23, 2017
Everyone is friendly, willing to explain things and help whenever needed
Dec 20, 2017
Highly professional staff!! The equipment used is state-of-the-art. The service before, during and after the exam is the best I have experienced.
Dec 19, 2017
Friendly staff, very knowledgeable and caring doctors. I appreciate the time they take to explain everything to me. The Optos machine they have is an awesome view of the back of the eye. Dr Kris is by far the best!
Dec 15, 2017
Had a very pleasurable and educational experience. First, I wasn't expecting to get into an appt right away when I was just scheduling an appt...what a nice surprise. Next, I loved the alternative to dilating my eye. That machine was impressive and the color computer images were spectacular. Dr. Knous spent a great deal of his time educating me on my eyes....never had anything like what he covered before. The girls at the counter were very helpful and picking out glasses was enjoyable.
Dec 9, 2017
Staff is always pleasant & smiling Kristopher is easy to work with too........
Dec 8, 2017
One stop shopping and eye-care!
Dec 8, 2017
Excellent Care and Service is what I got from the Grafton Eye Center. I have seen both Dr. Knous and Dr. Lewis. Both have shown an interest in me and my eye issues. I would recommend them highly.
Dec 6, 2017
Great experience and very courteous
Nov 28, 2017
The on line scheduling made making and appointment very easy.
Nov 28, 2017
So glad to be back with you! For my last pair of glasses I went to a well known chain store because our insurance listed them as preferred providers. Spent more than I would have with you and didn't like my glasses. Won't make that mistake again.
Nov 27, 2017
Dr. Lewis is great and the location is wonderful.
Nov 27, 2017
Love the painless eye exam!
Nov 22, 2017
I've ben going to Grafton Eye Center now for the last three years. I am very impressed by their eye care professionals and also the latest equipment they have.
Nov 17, 2017
My appointment was a very nice experience...friendly and informative.
Nov 14, 2017
I had a very pleasant experience with both Dr Knous and office personnel. Was efficient friendly and very helpful. Both my wife and son come here and would would recommend you to others. Thanks!
Nov 14, 2017
I’m not easily impressed. Both docs are extremely confident in what they do and what they know. They are full of information and take there time explaining everything. Completely sold and will recommend everyone to see Dr. Lewis and Dr. Knous! Thanks for saving my vision!
Nov 13, 2017
Very Friendly and Professional.I recommend this Eye Clinic to anyone who is in search for somewhere to go.Dr sit and explains everything to you in detail.
Nov 11, 2017
I found the staff and the doctor welcoming. I appreciated the time the doctor took to explain the condition of my eyes and to give me instructions for the future.
Nov 7, 2017
Fast, efficient and professional service and answered all my questions.
Oct 27, 2017
Dr. Lewis was great with my son. The exam was quick and prices were fantastic !
Oct 26, 2017
Very pleased with the eye exam and staff. Would highly recommend them.
Oct 26, 2017
Thanks for taking the time to explain everything to us during our visit. Very helpful, friendly, professional, and honest.
Oct 26, 2017
The entire process was easy and efficient. From making the appointment to the actual exam - very well organized.
Oct 17, 2017
Great service. Everyone is so nice. Love all of the technology. Easy online booking. Thanks for the thorough appt.
Oct 13, 2017
I was very pleased thank you. I especially liked not having the eye drops as it takes me a day to recover. The prescription is working fine.
Oct 8, 2017
There was only a short wait time, and the the optometrist was professional and informative. I've been using the Grafton Eye Center for several years. Never a problem and prices are very low.
Oct 4, 2017
Great service. Dr. Lewis and techs were very patient as I learned about my new soft contact lenses. I felt confident after leaving the store as everyone made sure I knew what I was doing and answered my questions.
Oct 3, 2017
The staff is always so friendly. I was the last customer of the day and I was treated well. Dr. Knous is very thorough and explains things well.
Sep 28, 2017
Wow! What a professional staff. Everybody was top-notch. Friendly and very knowledgeable and willing to listen to what you had to say. I have been in the medical field for over 40 years and was incredibly impressed.
Sep 27, 2017
Well done, a mix of efficiency with technology and a big dose of compassion I'm glad I made the switch!
Sep 27, 2017
I have been going here for about 10 years for my contact exams. The staff is always very professional and courteous. The price is very competitive and I wouldn't think of going anywhere else.
Sep 25, 2017
Dr. Knous's excellent, he explained everything about your eyes, very professional and comforting.
Sep 21, 2017
Excellent service and care
Sep 21, 2017
Love Dr. Kristopher Knous. Very professional, nice & polite. Explains everything & he makes getting the exam easy.
Sep 17, 2017
My exam was a wonderful experience with your up to date equipment. Very interesting. Everything was explained and all questions answered expertly. Thanks.
Sep 16, 2017
I came to clinic as a result of five star professional and expert care by Dr. Lewis for many years at previous locations.
Sep 9, 2017
Thank you Dr. Knous for being so patient and thorough in helping me understand what's going on with my eyesight as I am aging.
Sep 7, 2017
I had a very good experience at the Grafton Costco Eye Center. I absolutey love Dr. Melissa Knous. She is so kind and caring and really takes her time with you. She explains everything and answers any questions. I had a follow up with her husband, Dr. Kristopher Knous, and he was just as warm and friendly and very thorough! I would highly recommend both of them!
Sep 5, 2017
Both the doctor and his assistant were very helpful.
Sep 4, 2017
Excellent experience, great staff, knowledgeable and friendly. State of the art equipment, great location, efficient use of time. 10 stars!!
Aug 26, 2017
Great experience! On time, cutting edge equipment, pleasant staff...really impressed with Dr. Knous. What's not to like? Thank you for the great service!
Aug 25, 2017
Great staff and prices. Could get no line bifocals and sunglasses for less than what I was paying for one pair of glasses
Aug 25, 2017
Great experience! Technology has come so far, they didn't even need to dilate my eyes, they have amazing equipment that just took a scan and produced a 3D image of the inside of my eye. It was a very quick appointment and everyone was very friendly!
Aug 25, 2017
The doctor was very knowledgeable and helpful!
Aug 15, 2017
Prompt, professional service
Aug 13, 2017
Fantastic. Smart, Cool imaging equipment. Dr. Knous works quickly without making the person feel rushed. Super complete and thorough. Too good to be true. Kind and doesn't make the person feel dumb. So thankful to have found Dr Knous. I first found him about 2 years ago, word of mouth. I'd go anywhere to see Dr Knous for my eye care. Hope he stays at Costco, but I'd follow him anywhere. Never needed glasses until over 50....now I need them bad. Lucky I have Dr. K!!
Jul 24, 2017
Dr. Knous was very nice and answered all my questions. I really like him.
Jul 24, 2017
Dr. Knous is very friendly and is great with kids. Pleased with the technology they have available for Digital Retinal Exams which provides better screening as well as allows you to skip the inconvenient eye dialation.
Jul 23, 2017
Great experience! I will definitely be coming back.
Jul 17, 2017
Thank you for helping me with my contacts...very encouraging and I was able to get them out :). Couldn't ask for a better team, Dr's and staff!
Jul 16, 2017
Very thro friendly service and professional
Jul 11, 2017
Excellent eye doctors. Polite reception staff and people who appear to enjoy working where they are. Highly suggest using this practice for your eye care needs!
Jul 6, 2017
A great office with awesome people!
Jul 3, 2017
I was impressed with Grafton Eye Clinic. Dr. Kristopher Knous is very professional and caring, educating me on the specific care of my eyes with contacts and future concerns. I look forward to my new contacts.
Jun 28, 2017
Dr. Knous has the latest technology for detecting any vision issues, he takes caring time to explain in laymen terms what measures can be taken in maintaining your precious eyes! Our family has been under his care for 20 plus years.
Jun 28, 2017
I was totally impressed with my first time visit for an eye exam. Everyone was so friendly and helpful. I loved having the OptoMap option versus dilation. Dr. Lewis was so thorough and informative showing me the results, also the exam went smoothly and I was shown the difference between my old prescription and how the new one would be....so much crisper for both close up and distance. I am so happy I took the time to finally get this done, and know I will be very happy with my new glasses and sunglasses.
Jun 23, 2017
My appointment was on time and the young women who handled my initial testing were very pleasant and professional.
Jun 8, 2017
Very efficient, the equipment is state of the art and it makes the visit so much easier.
Jun 8, 2017
I feel I am getting personal attention when I visit.
Jun 7, 2017
It had been a while since I have had an eye exam. So it was a. very through and pleasent experience
Jun 7, 2017
This place was great. The doctor took the time to find the best prescription for me. The person at the front desk was cheerful and helpful.
Jun 5, 2017
A great value. Well staffed, Dr. K explained all procedures and results. State of the art equipment. BB
May 31, 2017
Second year of being impressed
May 29, 2017
Thorough and professional.
May 26, 2017
Wonderful experience It was like day and night compared to my prior eye exam They answered all my questions in a very clear and supportive way
May 22, 2017
Dr Lesis was very friendly, professional and knowledgable during my initial visit to this clinic. She allowed the time to answer all my questions and provided me with a future plan of treatment options. I plan to return to the clinic for my routine eye care exams as I was quite satisfied!
May 19, 2017
Excellent service and kind staff. I will see you in one year for my next exam.
May 10, 2017
wonderful experience, very thorough, explained every question in a layman term.
May 3, 2017
Staff very knowledgeable and courteous. Prices for eyeglasses very reasonable. It was a pleasure to visit your location. Dr. Lewis is the best.
Apr 22, 2017
I appreciate the reminders on both my phone and my email. There was no way I was forgetting where/when this appointment was!
Apr 20, 2017
Very professional . Receptionists were pleasant and friendly.
Apr 19, 2017
Staff was very courteous and the exam very thorough. The savings is a big plus.
Apr 17, 2017
Great vision test and impressive technology used. The time spent explaining everything in terms I understood was great and I really liked I could see my eyes without getting dilated. Will go back!!
Apr 15, 2017
Dr Knous is very thorough and is so good at taking his time to explain everything. I wouldn't want to go anywhere else.
Apr 12, 2017
5 Star...Excellent service from the exam to the optical dept helping me choose the right glasses! A great experience all around!!
Apr 10, 2017
Fantastic, friendly & professional care! Dr. Knous was wonderful!! Couldn't have asked for better eye care!
Apr 10, 2017
Dr. Michelle Lewis is great! So glad she is at our Costco!
Apr 6, 2017
I love this Doctor! Knowledgeable and kind, he makes an extra effort to completely explain the condition of your eyes and the conclusion he's come to!
Apr 5, 2017
Reasonable priced, Friendly and honest
Apr 5, 2017
First time visit and very pleased.
Mar 27, 2017
Thanks great care treated with respect.
Mar 25, 2017
Grafton Eye Center and especially their people are great.
Mar 16, 2017
Dr. Knaus takes his time with each patient and answers all questions thoroughly. He doesn't rush through the exam and sincerely wants the best for every patient.
Mar 15, 2017
Grafton Eye Center is friendly, well-run, and the doctors give great care.
Mar 9, 2017
Great professional service as usual. "See" you next year...Thanks
Mar 9, 2017
What a great experience! This office is small, but efficient. The doctor explained things better to me than any other eye doctor and I've been wearing contacts/glasses for about 40 years.
Mar 7, 2017
Great experience, friendly and courteous staff. Thanks a bunch!
Mar 3, 2017
Thorough exam with clear explanations!
Feb 23, 2017
This my seem like a small shop but you couldn't get any better professional eye care at a larger facility I promise you this..
Feb 21, 2017
I love how convenient this eye exam was. Very easy to fit it in to my weekend.
Feb 20, 2017
Great experience with Dr. Knous. My vision and eyes are very important to me and I trust that Dr. Knous is taking great care of my eyesight.
Feb 7, 2017
Went for my eye exam yesterday and really enjoyed the care and kindness from Dr Kris and the staff. I left feeling that I had experienced top notch care with exposure to the latest technology for eye exams. Two thumbs up! 😃👍👍🇺🇸 Tom Eynon
Feb 3, 2017
DR Knous is knowledgable, thourough and pleasant. Thank you, happy to have him as my Dr.
Feb 3, 2017
Great service and professional staff. I would recommend the Grafton Eye Center inside Costco to anyone looking for a quality, professional eye exam. I would rate my experience a 5.
Jan 26, 2017
Everything was great. Dr. Knous, in fact, helped me with a suggestion for reading small print that opthomologists (sp?) had never mentioned.
Jan 25, 2017
I felt it was a nice experience. The staff we respectful and informative.
Jan 18, 2017
Dr. Kristopher knous & Michelle Lewis are excellent Eye Doctor's and very detailed and the staff are very friendly. Thank you. Chad P.
Jan 15, 2017
The service and consideration I receive from the entire staff is so appreciated.... thorough exams, help and support with each visit.
Jan 13, 2017
Had a very thorough eye exam with Dr Knous, very efficient from the front desk through the final exam, Dr Knous answered all my questions to my satisfaction, would definetely recommend Grafton Eye Center!!
Jan 12, 2017
Was very impressed by my doctor and exam. He explained everything thoroughly.
Jan 11, 2017
It was the best visit I have ever had very personal not your typical box store appointment if you need glasses see doctor Lewis
Jan 7, 2017
I like the site that we can make and appointment change an appointment etc...but it does not need to send out so many reminder
Jan 2, 2017
I was greeted nicely upon entering the office and seen in a timely manner. The pre-screening process went smooth and efficiently. Dr.Kris is always very personable and has an awesome way of explaining things to patients.
Jan 2, 2017
Dr. Lewis is very good & thorough. She answered my questions with care & understanding. I appreciated that. Although the Meno Falls is closer to me now, I will continue to see her at the Grafton location.
Dec 31, 2016
I felt the doctor was very thorough and was willing to work with me on a solution to my vision problem.
Dec 26, 2016
Timely, friendly, and reasonably priced
Dec 23, 2016
I received great professional service, Friendly and efficient
Dec 22, 2016
Dr. Kristopher Knous is THE BEST!
Dec 16, 2016
Very prompt service. I didn't have to wait months for an appointment. Convenient office hours. Friendly atmosphere.
Dec 6, 2016
Staff was very professional, informative and friendly.
Dec 4, 2016
Perfect as usual!!! Great staff
Dec 2, 2016
Well organized, from the front desk to the Drs. Prompt, thorough, and personable. I will certainly make their clinic my clinic.
Nov 24, 2016
The staff and Dr.Knous are great great attitudes and smiling faces Can't ask for anything else
Nov 23, 2016
Informative , quick and dr was very pleasant and thorough
Nov 18, 2016
I enjoyed meeting Dr Knous, he took his time answering my concerns and questions. The staff was very nice and friendly too. I loved the fact that I didn't have to sit for an hour after my appointment because of the normal procedure of eye dilation at other clinics. His equipment is state of the art. I look forward to coming back.
Nov 17, 2016
efficient, and prompt. everything was explained in simple terms thanks
Nov 16, 2016
I have nothing but positive things to say about the service that my wife and I recieved at our last checkup. Dr. Lewis was on that day, but an issue with the patient prior to us had forced our schedules to run long. Dr Knous had come in on his day off to complete some office work. When he realized the situation, he was kind enough to take me while my wife saw Dr Lewis! Not only did that put the day back on schedule, but it really impressed me with the sense of teamwork that the staff apparently has. Dr Knous and his team introduced me to a new eyeball scanning tech that eliminated the need to have my eyes dialated (THANK YOU), it also is a photograph that will allow the staff to keep a year-to-year physical record of my eyes structure. Thanks for the great service and professional process!
Nov 14, 2016
Comprehensive Exam - Friendly Service
Nov 11, 2016
I am very pleased with my visit to the Grafton Eye Center. Everyone was very pleasant. And Dr. Lewis was very caring and professional.
Nov 11, 2016
Everything went well and was completed in a timely manner. Thank you
Nov 10, 2016
Dr Knous has very professional skills, is knowledgeable, and also patient oriented in explaining the details of the appointment & equipment.
Nov 2, 2016
I was treated very well. Everyone was kind and courteous. I felt that my examination was thorough and all my questions were answered and my condition was explained in a way that I could understand.
Nov 1, 2016
I was very pleased with the care that I received. I will be back for my yearly vists.The Dr took her time to explain everything.
Oct 28, 2016
Very well organized and effective office. I have a complex health history, and felt Dr. Lewis was very knowledgeable.
Oct 22, 2016
Dr. Lewis took the time to explain each step of the exam with me, and I was very happy with the outcome. I had brought my elderly parents here for eye exams and was very pleased that they addressed all of their questions regarding cataracts, glaucoma and macular degeneration.
Oct 21, 2016
I was pleased with the prompt and pleasant service. I look forward to going to them again.
Oct 20, 2016
Dr. Knous demonstrated that he is knowledgeable, competent and an excellent communicator. Wonderful!
Oct 20, 2016
Always a great experience with Dr. Knous! Top notch care.
Oct 18, 2016
The personalized care from Dr Lewis was important for my long term vision and immediate term work and home function.
Oct 18, 2016
Dr. Knous was fantastic, as was the entire experience of maintaining my eye care at Costco. I'll never go anywhere else ever again!
Oct 17, 2016
Very welcoming and comfortable!
Oct 15, 2016
No issues or concerns! The staff at the clinic was fantastic, quick, and allowed me to get in and out easily. Thank you!
Oct 13, 2016
Have always maintained that one's experience is formed by the initial encounter. Christina (sp), is probably the sweetest,most personable and professional front desk person ever. She was warm, informed and informative. Obviously in command of her job. Have never had a bad experience with Dr Knous. He always makes me feel comfortable and goes to great lengths to explain things. He also has a good, laidback sense of humor.
Oct 13, 2016
I was very pleased with my eye checkup. You seem to have very modern equipment and everything went quit fast. I will be back again next year.
Oct 7, 2016
I called for a same day appointment, however there were no openings. Christina called me back a half hour later with a cancellation and got me right in. I was so pleased with their professionalism and customer service.
Oct 5, 2016
Good experience overall. The office manager was lovely. Dr. Lewis was kind & took time to explain the eye muscles and movement to me. I'm only slightly disappointed in the wait time. I arrived on time and had to wait 30 minutes. I wish I knew in advance that the appointment was running so behind.
Oct 1, 2016
Dr. Knous and his practice are both professional and thorough. Both my husband and I are very pleased with the service we have received.
Sep 30, 2016
Michelle did a fantastic job asking questions and coming up with a good diagnosis with previous understanding of my unique history. I was very impressed, as others before her were very quick to diagnose potential issues that weren't really there. She is talented, intuitive, professional, and thorough.
Sep 24, 2016
This was not my first visit to the Grafton Eye Center inside Costco. As I have come to expect, there was minimal wait time, and the staff was courteous and friendly. I am completely satisfied with Dr. Knous, and have every confidence in his knowledge and concern for his patients. I recommend them highly.
Sep 22, 2016
Very professional. Took time, didn't rush the appointment. Asked questions and listened to the answers. The doctor seemed to really care about my eye health. I didn't feel like just "a number". I will (and have) recommend using the Grafton Eye Center at Costco. Very convenient as well.
Sep 18, 2016
With technology we can enhance our experiences, but in the case of eyesight, it just goes a step beyond to a better diagnostics and in depth understanding of problems than a decade ago doctors had not a clear idea. Let's keep in the pursuit of a wonderful advancement. Dr. Kristopher Knous is without any doubt and with the full sense of my understanding a very knowledgeable and caring doctor. It's rare to say, that nowadays we can, indeed, have people like him around and for that I am thankful.
Sep 16, 2016
From receptionist to doctor it was an excellent experience.
Sep 15, 2016
This was, without a doubt, the best eye exam I have ever had! Dr. Kris is exceptional and the staff is friendly and helpful as well. I highly recommend this Eye Center.
Sep 15, 2016
FEEDBACK That's mixed. This survey tells me that your company is interested in feedback. I think that's a good idea. Your "digital presence is noted in the review below. Generally it seems to be more advanced than the last time I was in your office. So ++Positive ++
Sep 14, 2016
The treatment I received was great. In spite of the fact that the department was short staffed on this particular day, and two emergencies came in, everybody remained cool and calm. I will recommend the Costco optical department to others.
Sep 14, 2016
I had a wonderful experience. The doctor and assistants were very friendly, professional and up front about what to expect and the cost.
Sep 9, 2016
Prompt professional advice.
Sep 3, 2016
Dr. Lewis and staff were cordial, prompt and professional. I left feeling assured and happy, my eyes are healthy and my vision has not yet gotten out of hand.
Aug 30, 2016
Dr. Knous is awesome and I can't begin to tell you how fantastic their assistant is:) Won't go anywhere else!
Aug 25, 2016
This is a great office. Everyone is very friendly, professional and efficient. They have a new instrument that takes a picture of your retina, which means that you don't have to have the drops to enlarge your pupils which means not having to drive home squinting at the sun. I give them A+.
Aug 19, 2016
What a great experience. I scheduled the appointment because the exam cost was posted outside the office and it reminded me I was overdue. The appointment was scheduled within one week and when an emergency came up and I needed to reschedule it only took a call and I was able to obtain a new time within the next week. The exam process was quick, easy and professional and I really liked being able to obtain a complete exam without diulation. My vision was explained to me in a way I understood and efforts I can take to protect my vision were also explained clearly.
Aug 17, 2016
Dr. Knous was professional, timely and explained the results from the examination.....wonderful experience!
Aug 16, 2016
Always a positive experience
Aug 9, 2016
I had a great experience at your office. It was my first time there, Dr. Kris and his staff were very friendly and explained the whole exam process very clearly. I would recommend this office to anyone.
Aug 1, 2016
The Dr. and everyone in the office was pleasant and friendly and truly seemed concerned about our eye care. I appreciated the information they provided and the personal touch that made us feel like long time clients. Thanks!
Jul 27, 2016
Service tech friendly and helpful with the tests. Dr. took his time and answered all questions patiently. With new providers I ask a lot of questions, and you did not get upset with me. Thanks. We used the 360 imaging but when we saw something you went back old school like I always had done.
Jul 20, 2016
Everything and everyone was great. And easy to work with. I'll be back.
Jul 5, 2016
Everyone there was so helpful and knowledgeable making my eye visit a great one. The staff was very patient and understanding, even when I was being picky about frames.
Jul 4, 2016
Dr Lewis was great. Very patient and really nice.
Jul 1, 2016
Very friendly, quick appointment and very thorough. Thank you!!
Jun 26, 2016
Awesome service, very cutting edge
Jun 22, 2016
Efficient serve. Dr. Lewis provided good education and explanations with her exam.
Jun 16, 2016
I liked the new equipment to replace the "dilation" process as I had to drive right after the appt. and felt that Dr. Knous explained my eye health in an easy to understand manner.
Jun 15, 2016
Dr Lewis was great. Very patient and really nice.
Jun 12, 2016
I was hesitant to go to the eye doctor at Costco, but was very impressed by everybody there! The doctor spent a lot of time with me and the check in person was very friendly and helpful.
Jun 7, 2016
Great! 5 Stars! Very convenient. Thorough exam in no time with very professional results.
Jun 5, 2016
Friendly, knowledgable and always professional. I'm very satisfied and will continue to use The Grafton Eye Center for my optical needs.
Jun 4, 2016
Excellent service friendly staff an enjoyable experience thank you for the help and information
Jun 4, 2016
We were very impressed with the professionalism shown by Dr. Knous. He was very thorough and took time to explain things very well. The office staff were very friendly.
May 24, 2016
Great experience. He explains what is going on with your eyes
May 24, 2016
Great service. Efficient appointment. Dr. Lewis listened and discussed my concerns . LOVED the new machine so that my eyes didn't need to be dilated!
May 23, 2016
I have always received exceptional care and high quality exams from Dr. Knous. Would definitely recommend him.
May 18, 2016
The service is good. However, the eye exam fee is kind of high.
May 6, 2016
Reply
I was very happy with my eye exam and the whole experience. Christina took care of the initial testing and then Dr. Knous did my exam. He was easy to understand and carefully explained the condition of my eyes. I have Blepharitis and he explained a method to help with this condition. I was very impressed with Christina's care also. She was very nice.
May 5, 2016
The office visit and eye exam were done very efficiently and professionally. Dr. Knous is easy to talk to and very thorough in his analysis and explanation. I would recommend this service to others.
May 5, 2016
Could not have had any better Service , Dr. Michelle Lewis, Christina, the entire staff in the office & Anthony out in the optical display really made this an exceptional retail experience
May 2, 2016
Very professional listens and answers questions with honest answers. I was transfered at my job to sitting behind a computer for 8 to 9 hours a day I was tired from eye strain at the end of the day after talking with him we suggested a pair of glassses just for computer work. the new testing equipment was also nice to use no dialating the eyes.
Apr 30, 2016
Very efficient and professional. State of the art examination equipment. Convenient location.
Apr 29, 2016
Very pleasant appointment! Fast and informative.
Apr 27, 2016
Thank you for a very informed eye examine.And you were very much on time.Too.
Apr 27, 2016
The quality of the exam and the professionalism of the staff was five star. I am very disappointed with the fact that I have to spend $130 to replace lens that were never right. I called this out when they were originally fitted and was told that a little blur in one eye is natural as long as I can read ok with both eyes. Boy was I foolish for accepting that explanation.
Apr 25, 2016
Very friendly staff. On time appointment.
Apr 25, 2016
Quick, modern, thorough, professional. Everything I expected.
Apr 22, 2016
was very pleased with my visit--Dr. explained what would be helpful, and to hold on some future needed cataract issues.
Apr 20, 2016
I cannot ask for a more pleasant Eye Doctor appointment .Dr. Kristopher Knous is very personable and answers all your questions. He takes the time and explains options on contacts. He also has the latest equipment to view the inside of your eye without the discomfort of Dilation and he shows you and explains the details of the image inside your eye.
Apr 19, 2016
Excellent service. Excellent manner. Excellent communication to me of my eye health.
Apr 19, 2016
They were awesome! They very very efficient and super friendly.
Apr 15, 2016
Everything was smooth, efficient and on time. Very satisfied!!
Apr 12, 2016
My experience was great. Fast, efficient and very kind employees. The Dr. was excellent in explaining things to me!!
Apr 12, 2016
Prompt. Courteous. Thorough. Professional.
Apr 9, 2016
I got first class treatment at Grafton Eye Center and was able to book an appointment quickly when I stopped by on a regular Costco visit. I would definitely recommend this office. I especially liked the machine that photographed my eye without needing dilation.
Apr 8, 2016
Great service, and really helpful explanations of the eye testing and what had changed about my prescription.
Apr 7, 2016
Dr. Kris was pretty cool. Everything was great and my eyes were tested quickly and we figured out my problem quickly.
Apr 4, 2016
Professional, informative and friendly.
Apr 1, 2016
Very fast and thorough appointment. Staff and Doctor were very friendly and helpful in assisting me in finding more comfortabel contacts as well as ordering me a supply of samples to try before buying.
Mar 30, 2016
Grafton Eye Center team were very efficient and thorough. Review of eye exam was easily understood. Thank you Dr Knous!
Mar 29, 2016
It was the nicest eye doctor visit I have ever been to.The receptionist super nice and the eye doctor was friendly and comfortable to talk to.excellent visit
Mar 19, 2016
Exam was quick one complete. Possible issue with the online appointment process was handled well and everything worked out well.
Mar 19, 2016
Excellent service, friendly and helpful staff.
Mar 18, 2016
Had a great experience. No changes needed
Mar 16, 2016
The experience was great. Quick and efficient while my wife was shopping. I was able to order new glasses immediately and will have them in less than 1 week.
Mar 14, 2016
I thought that it was fun. I liked using the machine instead of the drops.
Mar 12, 2016
Had an eye lash hair rubbing against my cornea. Dr. Knous did this for me twice before. I was glad he could fit me in. I do think the desk may have gotten the bill wrong as it was over twice what I paid for that same service before but the good Dr. was busy so I left. I still left happy as I have no more eye irritation. Dr Knous is excellent. I paid $60 which was discounted from $80 for paying on the spot with no insurance. The service is about 2-3 minutes. That is $5 less than a whole exam takes which lasts about 25 minutes. Just didn't make any sense. I think I paid about $25-30 the last two times.
Mar 10, 2016
It was great. Everyone was friendly and very pleasant!! I felt as though I had been going to this office for ever even though it was my first time. Dr. Knous was thorough and explained everything to my understanding. I would highly recommend the Eye Center to everyone and have done so at work today!
Mar 8, 2016
Nice experience, professional, customer friendly. Very pleased.
Mar 6, 2016
Dr. Knous is Pleasant, professional, and helpful in a timely way.
Mar 6, 2016
Wow! Grafton Eye Center at Costco is fresh, bright, efficient, young, caring, technology-rich, and on top of that super affordable!
Mar 2, 2016
Really friendly and professional!
Mar 1, 2016
Excellent and friendly setvice
Feb 29, 2016
Good experience, staff members were very friendly.
Feb 26, 2016
The people are very friendly here and the service is fast and accurate. Thank you!
Feb 25, 2016
Fabulous as usual. Dr. Knous is knowledgable and explains everything clearly and kindly.
Feb 24, 2016
This place is AWESOME-------The staff is extremely professional and treats each person with such dignity and respect. Tons of Thanks
Feb 20, 2016
Wonderful staff and Dr. Knous was very nice and explained details and answered my questions efficiently. I will go back for future needs.
Feb 19, 2016
The staff and doctor were very friendly. My appointment started on time. Doctor explained things to me in an understandsble way. This office has up to dste equipment.
Feb 18, 2016
Great eye appointment. Love the new camera that takes the place of having your eyes dilated👍🏽
Feb 13, 2016
Very professional, pleasant staff, convent location. I would recommend.
Feb 12, 2016
The girls were friendly and professional. Dr. Knous is very knowledgeable and thorough.
Feb 11, 2016
The staff and Dr.Knous were great!
Feb 11, 2016
Love the convenience and the staff. Friendly and fun.
Feb 11, 2016
Nice front staff and the Dr.is great. No issues at all. This was my second visit and I will continue as a patient.
Feb 10, 2016
My eye exam was quick, efficient an through. I liked that they have a machine that takes a picture of the inside of your eye, so I didn't have to have my eye dilated. Dr. Lewis and staff were very pleasant.
Feb 8, 2016
We were really impressed with the eye examine they were very efferent.
Feb 1, 2016
Grafton Eye Center continues to provide exceptional service to me and my family. Thanks to the staff there!
Feb 1, 2016
My experience with Dr Knous Tuesday was very good. I was very pleased with his PR with his patients. He was very concerned about my problems and surely wanted to get to the root of it all. I feel most assured I will be getting the correct glasses this time. I would recommend Dr Knous to any future patients.
Jan 28, 2016
Grafton Eye Center exceeded my expectations! I went there for a routine eye exam after 10 years of not having one. I left leaving my reading cheaters behind and wearing a new set of contact lenses. My follow up visit fine tuned the corrections and for a very small cost I am free of glasses. Dr. Knous is thorough and very competent. I highly recommend him and his team.
Jan 28, 2016
Dr. Knous is one of the most personable and professional doctors I have ever needed to see. I know you need constructive criticism, but I am truly coming up with nothing. He is consistently on time, a great teacher about diabetic eye issues, and very pleasant to work with. The receptionist is also very pleasant and efficient, and even though they often seem short handed, the staff outside at the glasses counter is also very friendly and efficient. If there was anything to critique, it would be wishing you had better selection and also had a wide field of view for your graduated lenses. That's why I like to see Dr. Knous, but have to take my Rx elsewhere.
Jan 27, 2016
Very pleasant experience. And very through exam will definitely come back when it's time. FIVE STARS. !! Office staff also awesome..FIVE STARS !!
Jan 22, 2016
Eye dr was very friendly and thorough, but kinda annoyed by the receptionist smacking and popping her gum while I was in the waiting area.
Jan 22, 2016
Grafton Eye Center is an ideal option to have your eyes examined and the Doctors do a great job for a reasonable price using good equipment. I give the clinic 4 out of 5 stars, the only recommended improvement would be an adjustment in front office behavior. A smile and or a more friendly demeanor would go a long way. This is in no way an indictment of the work performed as I feel the tasks performed met all expectations and or were otherwise satisfactory.
Jan 21, 2016
Loved Beth, and Dr. Lewis! Thank you for seeing me! I am very excited to switch over to your care, and am very satisfied with the service! My only complaint is that with their popularity, they have run a bit behind.....BUT, that said, it is worth the wait!
Jan 17, 2016
Great service at the Grafton Eye Center. Eye exam including dilation was done efficiently and effectively! Thanks!
Jan 15, 2016
Pleasant visit. Friendly, efficient and thorough.
Jan 12, 2016
First time having routine eye exam at Grafton Eye Center. Very friendly and helpful receptionist. Dr. Lewis was very thorough and took time to answer any and all questions I had. Will definitely be going back for my annual eye exams.
Jan 12, 2016
This was my first visit with Dr. Michelle Lewis. She was pleasant, kind, and most of all acting professionally and dedicated to my time with her and not the schedule she needs to keep. She educated me on things no other eye doctor has ever bothered to even mention or explain!!! I was very satisfied and will continue to see her at Costco for my every 2 year visits.
Jan 10, 2016
No waiting, ready when I arrive. All my questions were answered.
Jan 7, 2016
Great service i would rate a 10.
Jan 6, 2016
I was very pleased with the DR and the service provided. He was very thorough and explained everything to my satisfaction.
Jan 5, 2016
Alway very friendly, thorough and prompt. Dr. Knous takes time to fully explain my condition to me, more so than any other doctor in my twenty years of wearing glasses. He always great with my son who has been wearing glasses since he was three.
Dec 22, 2015
My appt. with Dr. Lewis was very thorough and she explained concisely everything she was doing. I will definitely come back!
Dec 20, 2015
Dr. Knous, and his assistants (Jessica) were very professional and personable to deal with. Both took the time to answer any questions. Had a great experience and look forward to seeing them again in the coming future. Would recommend to anyone.
Dec 17, 2015
my experience with Dr Kris Knous was professional and revealing. He reported why the current problems I experienced required new glasses. We also discussed macular degeneration and the need to return for a followup exam.
Dec 15, 2015
This was a great eye exam and experience.
Dec 13, 2015
Really enjoyed our visit! Exceptionally nice receptionist and doctor.
Dec 12, 2015
Dr. LEWIS is very good & personable
Dec 5, 2015
I Had a very good experience. I saw Dr. Lewis who was very friendly, and thorough with her examination. I will definitely go back for any further appointments.
Dec 4, 2015
Warm, Friendly & Thorough Your receptionist was friendly and engaging with a ready smile and good eye contact. Dr. Knous was also friendly and engaging. The exam was thorough and feedback on results was thorough and easy to understand. Overall, an escellent experience.
Dec 4, 2015
Dr. Knous was excellent and explained everything completely. I can not remember having had a more complete exam.
Dec 3, 2015
I had a great experience with Dr. Knous and his staff. I am dealing with all the changes that go along with "middle age" eyes. I appreciated that I received honest feedback and was given options for the best ways to optimize my vision for my particular challenges of home, work/computer, and night vision. Thank you! Sincerely, Jill Chromy
Dec 1, 2015
My experience at this office is great. I really like that they send text reminders which are very helpful.
Dec 1, 2015
My appointment was at 10:30. I didn't get into doctor till 11:08. I was OK because I didn't have to be anywhere. However, upon check-out, receptionist gave me a Starbucks gift card. I'm good. Thank you.
Nov 22, 2015
The Eye Center was able to squeeze me in on short notice and they provided excellent service. I have nothing but positive things to say - highly recommend.
Nov 18, 2015
very pleasant & excellent job.
Nov 11, 2015
great service and hospitality. Very professional and prompt with appointments and communication. Pricing was also reasonable.
Nov 1, 2015
Everyone was very helpful and friendly. I would definitely return to Costco for all my eyecare needs.
Nov 1, 2015
Dr. Lewis was great. She took time to explain cataracts. Very professional overall.
Oct 31, 2015
really nice and helpful. would definitely recommend.
Oct 30, 2015
On time and every thing went smoothly. I was not pressured to buy glasses. Done very professionally
Oct 23, 2015
Very helpful and nice attitude. For the lady, who was doing all the exams, she can smile more often:) The doctor was so nice and provided good informations.
Oct 20, 2015
excellent from Jessica to Dr Kris
Oct 15, 2015
Dr. Knous could not be more professional, I would advise anyone in need of eye care to see him.
Oct 14, 2015
Dr. Knous has become one of my favorite health care professionals. He's friendly, takes time to get to know you, obviously very competent professionally, and explains your eye health/condition and any recommendations in an easy to understand manner. The glasses selection, fitting, and purchasing experience is also first rate. I've been to several local eye care centers over the years, and it really doesn't get any better than the group at the Grafton Costco.
Oct 9, 2015
People very easy to communicate with. A very pleasent experience
Oct 6, 2015
Thorough eye exam and all my questions answered. Our nervous 7 year. Old was quickly put at ease by Dr. Knous.
Oct 6, 2015
Courteous, prompt and professional. Takes the time to answer any concerns. I am happy with their services.
Oct 2, 2015
Very nice up to date office and technology. Would go back again. Staff excellent.
Sep 29, 2015
I was very, very satisfied with my eye examination by Dr. Knous. This is the second time I had my exam by Dr. Knous. I have had two eye operations, one on each eye. I have prism corrections for each eye. Dr. Knous corrected my vision in my left eye to 30 and the vision in my right eye to 20.
Sep 25, 2015
Nice doctor, no wait for scheduled appointment time.
Sep 22, 2015
friendly staff and dr. Informative and helpful.
Sep 21, 2015
It was overall a good experience. The doctor and assistant were both friendly and skilled.
Sep 13, 2015
Dr, Michelle Lewis was very thorough and explained everything to me. She did a number of tests and was helpful and professional with her suggestions.
Sep 12, 2015
Great experience and very thorough in explaining.
Sep 6, 2015
I have gone to Grafton Eye Center a couple times now for my eye exam and have been very pleased with my experience. The people are always friendly and welcoming. Dr. Knous is very knowledgeable and takes the time to answer any questions I may have.
Aug 27, 2015
The staff was great and very detailed on my visit. Everything was a great experience.
Aug 23, 2015
Great care and friendly service. Dr. Knous took the time to explain my eye health to me and to answer my questions. I'll be back!
Aug 22, 2015
I had a great experience as always! Dr. Knous and his staff are friendly and knowledgeable. They always do a great job!
Aug 20, 2015
Dr. Knous is very thorough, he takes the time to explain and discuss the various facets of the results of the examination. When appropriate, he discusses the various choices of treatment that are available. He is never in a hurry; I trust his judgement. In addition, he has a great personality.
Aug 13, 2015
Had a routine eye exam on 8-7-15. Was very satisfied with Dr. Knous. He explained everything to me as we went along and I appreciated that. Only complaint . . . my insurance co-pay was within $15.00 of the total fee. They did not submit to my insurance. Would have liked to have paid the balance due minus the co-pay. Now I have to hassle with the insurance company. Will I return, probably not.
Aug 7, 2015
The entire family absolutely loves working with Dr. Knous. He's a trusted professional and all around nice guy! See you next year!
Aug 6, 2015
Very thorough, communicative, and friendly.
Jul 31, 2015
Dr Knous took a lot of extra time to explain how my eye problems were affecting my vision. Also told me that my present eyeglass prescription was just what it should be and did not need new glasses. Saved me money and was very much appreciated.
Jul 29, 2015
Very quick efficient appointment, with concise options presented
Jul 24, 2015
All in all it was a very good experience. Everyone was very professional and friendly. The doctor was very knowledgeable and answered all of my questions. The receptionist was also very friendly and helpful.
Jul 21, 2015
I enjoy Dr. Knous's honesty and through explanations. I feel we have an ideal Dr./Patient relationship.
Jul 21, 2015
Dr. Knous was thorough and explained things as he did my eye exam. I'd recommend the Grafton Eye Center. The girls at the eyeglass counter were very helpful in picking out glasses as well!
Jul 15, 2015
Dr. Knous and his staff provide excellent care. I would highly recommend that you see Dr. Knous for your vision care.
Jul 2, 2015
Dr Knouse is very professinal and a i would recommend hime to everyone
Jul 1, 2015
The experience was great from the minute I walked in the door. I LOVED that there are hours on a Sunday, just so helpful with a busy schedule. I appreciated Dr. Wicklund's friendliness, knowledge, and expertise. This is a great place to come for your eye health!
Jun 29, 2015
Didn't get in when our appointment was scheduled, took an extra 20 minutes to even be seen. But, once we were seen, it was a quick appointment. The selection of glasses was good, found a pair I liked and was happy with the price.
Jun 24, 2015
Outstanding...Frist time in about 10 years and every thing went fast and smooth.Thanks...Gary W. Clark
Jun 24, 2015
All staff were very friendly, professional and knowledgeable I have recommended Dr.Knous and staff to my co-workers. 5 star rating! Thank you
Jun 23, 2015
it's always good visit when i come in to see you. the whole experience is relaxing and at the same time very professional.
Jun 23, 2015
I was very pleased with how friendly and professional the staff was.
Jun 22, 2015
The quality of the appointment is excellent from the reception staff, testing,through the exam with Dr. Knous. He is thoughtful, clear, and direct. Our family will not go anywhere else for our eye care.
Jun 18, 2015
Dr. Knous and Dr Wickland are amazing! Very knowledgeable and personable. Thru the years they have always exceeded our expectations.
Jun 14, 2015
Doctor Kris was very informative about my cataract surgery. He did an excellent follow up job. I would have no problem recommending him to others 😀
Jun 12, 2015
really nice people, give you the facts.
Jun 11, 2015
Dr. Kristopher Knous has been my eye examination doctor for years. I am very satisfy his service. He did vision examination very detail, compared my previous vision records. In addition, he checked my eye healthy situation, and explained my concerning. I great appreciated his service, would like recommend to my friends and colleagues.
Jun 9, 2015
Had an appointment at 11, they were very prompt. Reviewed my history and did a thorough eye exam. All working in the optical department were knowledgeable and very helpful. A nice selection of frames and can't beat the prices. Very pleased with the experience.
Jun 7, 2015
Every one was very nice ,explained everything to my satisfaction and more .
Jun 4, 2015
Dr Knous was fantastic. He is very professional and thorough. Look forward to seeing him again next year.
Jun 4, 2015
All are very efficient and pleasant. In and out, very matter of fact with new photography pictures to see inside condition of the eye! Will be back!
Jun 2, 2015
Great quick service. Very professional and impressive state of the art diagnostic tools.
May 31, 2015
It was a great experience. The front desk lady was really sweet and I think remembered me from the last time I was in. That was nice. Doc had the answers I needed and the appointment took no time at all.
May 30, 2015
Dr. Knous and his staff are excellent. The exams are thorough, professional, friendly and efficient. I have been using them for two years and found them to be a great team of people to receive my eye care.
May 28, 2015
I had an excellent experience. Reception staff was friendly and courteous. Dr Knous was very knowledgeable and thorough. Kind and patient with all my questions!
May 27, 2015
Dr. Kris was very professional, answered all my questions and gave very helpful and knowledgeable advice. I appreciate the time spent and the price was very reasonable.
May 20, 2015
I love this optical department. The eye doctors are all very nice and the receptionist is extremely patient and helpful. This is a hidden gem in Costco.
May 17, 2015
Dr. Knous has done an excellent job proving me with prescriptions for both contacts and glasses which is amazing since I am very nearsighted with extreme astigmatism. This past summer while on vacation, I developed a problem in my left eye. The doctor I saw at an walk in clinic did not diagnose me correctly. I called Dr. Knous as soon as I got home. Not only did he fit me in that day, but he made an appointment with a specialist to treat the problem. I can't say enough about what wonderful service I had!
May 15, 2015
Dr Kris is very methodical about examining your eyes and explains potential issues as well as everyday treatment and care. You leave the office with the no question unanswered. Tom Eynon 5/13/15
May 14, 2015
It was a wonderful and very informative experience. Dr. Lewis was very kind and through in her examination and diagnosis.
May 10, 2015
Great value. went quickly and answered all my questions. see you next year.
Apr 28, 2015
Very pleasant and informative!! I WILL BE BACK.
Apr 24, 2015
I have all the trust and confidence in the world with Dr. Knous and appreciate the timely and friendly manner in which the appointment was handled. I also enjoyed meeting Jessica and think she is doing a great job. I wouldn't go anywhere else and will always recommend the eye care at Costco.
Apr 23, 2015
Dr Knous took time and explained everything very well, and made sure I understood why I was having such headaches. He also answered any questions I had. I never felt rushed, and really felt important as his patient. Thank you!
Apr 9, 2015
Grafton Eye Center made it so easy to become a new patient, set up an appointment quickly and effeciently. Dr. Knous was very knowledgable and helpful. I would highly recommend them!
Apr 7, 2015
I love the Grafton Eye Center. Dr Knaus is very personable and knowledgeable. He explains with great detail questions about my eyes. I would highly recommend this center.
Apr 2, 2015
Courteous, prompt service done with a professional manner. I couldn't have asked for a better experience.
Mar 24, 2015
The doctor seemed thorough in his examine. He listened to what I had to say, and the best part was that I had my name on the cancellation list. I got a call the next day and got in when I wanted and didn't have to wait 3 weeks.
Mar 22, 2015
I come to Grafton Eye Center because of Dr.kuous. I have moved to Appleton and travel 90 miles to see him. He is very knowledgeable, takes the time to explain every thing and answers all of my questions.
Mar 17, 2015
Everything was good except that I was not offered any type of sunglasses since my pupils were dilated.
Mar 17, 2015
Moron who instructed my son on lens care said it was ok to use saliva on his contacts! My 12-year old son got his first pair of contacts this week to use for sports. The next day, I gave him a run down of do's and dont's such as washing hands and not using tap water or saliva on his contacts. He told me the lady who instructed him on contact lens care said not to use tap water but saliva was ok if he was out of lens solution. She later handed me a Care and Maintenance sheet that says, "Never use tap water or saliva on your contacts." I told my son she was wrong about using saliva on contacts, but he says she knows what she's talking about. He thinks she knows more than I do about contacts even though I wore them 20 years. Thanks Grafton Eye Center. The Optometrist should call us to give him correct information before he develops unsanitary habits. I would suggest firing or retraining the lady behind the counter.
Mar 13, 2015
The best eye care I have ever had in 66 years. Thank you Dr. Knous. I will tell everyone I know about Grafton Eye Center.
Mar 13, 2015
Hadn't been to the eye doctor in many years so I wasn't sure what to expect. The staff was very professional and they explained everything thoroughly and in a way that was easy to understand. Great experience from start to finish. I will definitely recommend them to friends and family.
Mar 12, 2015
Dr. Knous was excellent. I highly recommend him.
Mar 11, 2015
QUICK EFFICIENT AND PERSONABLE
Mar 11, 2015
Many might think that Costco wouldn't be the best place for eye care, but they would be wrong. I am so thoroughly impressed with the professionalism, service, value and care at the Costco eye center. I would highly recommend them to anyone.
Mar 6, 2015
Experience was excellent!
Mar 6, 2015
Professioinal, friendly, efficient, and thorough..
Mar 5, 2015
I appreciate the kind and through service I receive here. Dr. Knous is great.
Mar 4, 2015
I did not know there was an eye center in Costco you don't need a membership! Great service I will be an ongoing customer!
Feb 17, 2015
My appointment went very well, as I was early, and they were able to take me right away. The staff were professional and courteous and I would easily recommend them to other people.
Feb 17, 2015
First time visiting Grafton eye center. From checking in with Beth to seeing Dr Knous, to picking out my new glasses with the help of Anthony, the experience could not have been better. Thanks.
Feb 16, 2015
Was able to schedule an appointment the same day as my request, no problems.
Feb 16, 2015
All my children have been to the Grafton Eye Center in Costco and we Love it. My chikdren are very shy and they make them feel very comfortable and unafraid. Thank you!
Feb 13, 2015
Dr. Wicklund was thorough and took the time to answer all my questions.
Feb 13, 2015
Big fan of the Doctor K. Very cool and professional however it would of been nice if the receptionist would of told me I was out of network. I only assume I was because of the high cost of my bill.
Feb 13, 2015
My appt. was right on time and everything about Dr. Knous was superior!
Feb 12, 2015
All good except you got my last name wrong upon sending my referral.
Feb 11, 2015
Appointment was way too fast Staff (secretary wasn't welcoming) when we walked in, didn't even say hello. Teaching class (how to place contact lenses in) was absolutely horrible) secretary who was teaching, was tipping, working with paper and same time try to look on as with side vision plus touching contact lenses same time until I ask to pay attention on us And after it was not good attention. I used to go with my daughter to different office because she has insurance, but my relative who came to visit us has no insurance and I decided to take him to costco it was my mistake I compared service and teaching I am not going to come back.
Feb 8, 2015
Such a great place to go! Very friendly and informative. Our whole family will deffinitly go back.
Feb 4, 2015
Thanks for the thorough eye exam. The great environment and great service made for an enjoyable experience. I was in and out within 30 minutes, including ordering glasses. Great job!!!!
Feb 4, 2015
Doctor Kris was friendly, professional, helpful and thorough with the process of my getting different contact lenses. This is the first time I visited and I was pleased with theresults. Jessica was extremely helpful too.
Feb 3, 2015
I hadn't been to the eye doctor in years and my eyes were starting to get blurry so I scheduled and appointment at the clinic. Every single part of my experience was perfect from my initial call to schedule an appointment, welcoming feeling when I arrived, to my actual exam. I was pretty nervous and Dr. Wicklund was so reassuring and helpful. I will recommend the Grafton Eye Center to everyone.
Feb 1, 2015
I've had my eyes examined at Grafton Costco about half a dozen times and this last time was the best experience I've had there. The optometrist, a new one for me, was friendly and talkative and, at the same time, efficient and well informed. Normally, I find optometrists to be efficient and knowledgeable but sometimes lacking interpersonal skills. Not the case here.
Jan 30, 2015
5 star service. Fast and friendly!
Jan 16, 2015
Excellent. Very patient with explanations during exam and offered excellent options while leaving the decision up to me.
Jan 10, 2015
Great staff! Wonderful and very informative doctors! Highly recommend
Jan 9, 2015
Wonderful experience- first time receiving an eye exam. The Eye Dr. Kristopher was very thorough and patient and explained everything. All staff were friendly and courteous.
Jan 8, 2015
Friendly staff. I had a good experience with Dr. Knous.
Jan 8, 2015
I thought the Doctor was very knowledgeable and the technology was impressive. He explained every part of the procedure and what it meant to my overall eye health. I left with a great understanding of my current and future needs. The Doctor was down to earth and easy to have conversation with.
Jan 7, 2015
I regularly have my eyes checked at least every 2 years. I had an excellent exam and Dr. Knous was quite helpful and explained everything very well.
Jan 6, 2015
Very knowledgable and nice personality.
Jan 1, 2015
Seen in a timely fashion; Dr. and staff friendly; all questions answered to our satisfaction. Would recommend them to friends. I don't give a 5 star rating to anyone. I feel there is always room for improvement.
Dec 31, 2014
I was very impressed by the office and recepionist, she was kind and helpful. Dr. Knous took time to explain everything to me and carefully examined my eyes. Very satisfied. Thank you
Dec 31, 2014
Very knowledgeable friendly
Dec 30, 2014
Excellent exam! Very thorough and informative. Glad I waited 2 weeks for the exam. Well worth the wait! Dr. Michelle was great.
Dec 22, 2014
It was very complete and Dr. Lewis was friendly and professional.
Dec 21, 2014
Very good experience. Receptionist was very nice. Dr. Lewis was also very nice.
Dec 20, 2014
Very professional experience
Dec 18, 2014
Wonderful, informative. Nice staff and on-time!
Dec 16, 2014
Best exam experience I've had. Receptionist pleasant and professional. Dr. Knous explained all aspects of exam and results to my satisfaction. Felt well cared for. I watched Robin Hennum be so kind and patient with a woman who problems with her RX(not from costco) Robin was also very helpful to me in choosing my glasses. Entire experience was enjoyable.
Dec 12, 2014
Dr. Kris as always is amazing. He is knowledgeable, respectful and efficient. I will continue to refer him to as many people as possible.
Dec 12, 2014
A pleasant experience. Doctor Kris was very informative about my eye condition. His support staff was excellent as well. Diagnostic equipment was top shelf. I have already recommended that my daughter use his services.
Dec 10, 2014
It was great very friendly staff
Dec 7, 2014
I cannot say enough good things about my experience at the Grafton Eye Center and Dr. Knots in particular. I feel fortunate to be in their care.
Dec 6, 2014
Dr. Knous is very considerate and knowledgeable and he has state of the art equipment. The receptionist is helpful and friendly. It is convenient in the costco store. I highly recommend grafton eye center.
Nov 28, 2014
I was taken within one hour when I called about an unexpected problem with my eye. It turned out to be an allergic reaction to something that got in my eye. Dr. Michelle Lewis explained what could be done to alleviate the problem. Her explanation was very informative and reassuring that it would go away and not cause a lasting problem. I appreciated her reassurances.
Nov 23, 2014
Very pleasant,friendly,was in and out in no time
Nov 20, 2014
Doctor is very professional and knew many of my issues before I even stated them to him. A good value and a good experience.
Nov 18, 2014
Excellent, prompt, friendly service. I highly recommend Dr. Knous and the Grafton Eye Center. This is my second exam here and I have no reason to change.
Nov 13, 2014
It was a good experience. The Dr. took the time to answer my questions. I feel confident that he did a good job at determining my correct RX.
Nov 13, 2014
Always very warm and professional staff. Dr Knous is willing to take time to explain things. Much better experience than I have ever had at the well known clinic where I work. Will definitely keep going back. Thank you.
Nov 12, 2014
fantastic service & staff!
Nov 12, 2014
Cheerful, timely, and efficient as always! My wife and I are both patients and will continue tp o be!
Nov 12, 2014
Our experience was great! My kids thought the apt was fun asked when they could go back and do it again!
Nov 11, 2014
Chris has been my optometrist for a few years. He is tremendous at making me feel at ease and confident in his treatment. This past year he has been instrumental in recommending refine surgery & referring me to the right surgeons.
Nov 7, 2014
Very professional, quick, and professional appointments and employees. 10/10!
Nov 7, 2014
The doctor was very polite and knowledgeable. Eye exam rate was very reasonable. Will go back again.
Nov 7, 2014
Most pleasant, efficient and helpful doctor and staff I have ever encountered.
Nov 5, 2014
effecent. Explaned everything in easy to understand terms
Oct 31, 2014
At the age of 74 I have seen quite a few eye centers and the Grafton Eye Center is one of the best. The Center features good doctors and good equipment, access to a large selection of glasses, and courteous, efficient counseling.
Oct 30, 2014
The experience really could not be any better. Both Dr. Knous and Robin, the optician, are professional, friendly, and informative. Combined with ultra-competitive pricing on glasses, I would not consider going anywhere else for vision care.
Oct 30, 2014
My husband and I really enjoyed our visit and we will be back! The Doctor was very nice and very professional! The receptionist was a real joy! Thanks!! Ten stars!!!
Oct 27, 2014
I've been going to Dr. Knous for several years now & I've been very happy at each visit. He's very thorough & I plan to return for my next checkup.
Oct 24, 2014
Excellent care. I was very impressed with the thoroughness of the eye exam. I told the Dr. About a long passed issue I had with one of my eyes and he took extra time to thoroughly examine the back of my eyes to reassure me the problem was not reoccurring. There was no pressure to purchase glasses from them. I would highly recommend.
Oct 21, 2014
The exam and recommendations by Dr. knous were excellent. I had seen him about one year ago for the same type if exam. The charges were reasonable. Both times I presented my insurance cards and was told I had no coverage. Last year I did not check with my provider...this year I did ..and was told I had full coverage. If the staff lacks the knowlege or technology to check on insurances, I think a better approach would be to request payment and tell the patient it is her responsibility to check with her insurance company. We all pay plenty for health insurance and it makes sense to use it when we can.
Oct 18, 2014
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Very through and professional.
Oct 15, 2014
Very professional. 5 stars.
Oct 15, 2014
I had a great eye exam. Everyone was friendly and the service was exceptional. All my questions were answered and my concerns addressed. I would highly recommend Grafton Eye Center.
Oct 13, 2014
I was pleased and grateful to have been treated with dignity and kindness. The doctor was friendly and made me feel at ease. I was given useful information for caring for my eyes. I get a bit nervous when it comes to eye exams, but it was a breeze! It was quick, easy, and very affordable.
Oct 13, 2014
I am more than pleased with Dr Knous. I am a very hard person to fit due to severe astigmatism and near sightedness. When I went to him he felt i should be seen by a corneal specialist. I also have cataracts. I am 70 yrs young. He could just have given me a new prescription as other have done but he gave me a choice. I chose to see dr Marc Hirsch md. I ended up having a cataract removed and toric lens implant inserted. so far only my left eye is done. My right eye is scheduled for next friday. I am so happy with the results. My many thanks to Dr Knous and Dr Hirsch. Dr Knous recommended what was in my best interests more than his income. I highly recommend Dr Knous.
Oct 10, 2014
I'm very pleased with the care I get at the Grafton Eye Clinic at Costco. The reseptiones is friendly and the waiting area is clean. The appointment is kept on time with out any prolongt waiting time. Dr. K. Knous is very friendly, and easy to talk to. I would recomment the clinic to my friends and family. Sincerely, Gabriele Ulrich
Oct 10, 2014
Only my 2nd appt but the staff is very efficient. I did not have to wait and was taken care of in a timely fashion. Dr. Chris makes you feel like you are his only patient. Will look forward to my next appt.
Oct 8, 2014
We are satisfied with the service as well as the price at the Grafton Eye Center.
Oct 7, 2014
Dr. Knous is exactly what we long for when we visit the doctor. Personable, knowledgable and thorough. I never feel rushed, and all my questions are answered. It takes a lot for me to refer someone and I'm happy to report that my sister now sees Dr. Knous as well. Here's to one more satisfied patient.
Oct 1, 2014
Recently I had my doctor retire and was not happy with the replacement. Went to Costco and was very happy with the service I received.
Oct 1, 2014