The Grafton Eye Center

Dr. Kristopher Knous, Dr. Melissa Knous, Dr. Michelle Lewis

Star Star Star Star Star 613 Reviews

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Reviews

StarStarStarStarStar Great Service —    (Patient since 2017)

The care from Drs. Kris and Michelle is always great! Very thorough, informative, friendly, and prompt. I have been there 4 years now and would not consider going anywhere else.


StarStarStarStarStar Always Good! —    (Patient since 2018)

It’s always a great experience when I go and I’ve been a patient of Dr. Lewis for over eight years!


StarStarStarStarStar thorough and professional...  —    (Patient since 2017)

thorough and professional... friendly and informative.


StarStarStarStarStar Well done and complete! —    (Patient since 2019)

My exam was well done and complete. Some new equipment helped, no dialysis of the eyes needed. The results were thoroughly explained, my questions answered and suggestions given.


StarStarStarStarStar I've been going to Dr. Kris Knous for a number ... —    (Patient since 2017)

I've been going to Dr. Kris Knous for a number of years and it's always the great customer service, friendly staff and the time Dr. Knous spends examining my eyes, explaining any changes and/or concerns and answering my questions, as well as recommending new products that would benefit my vision.


StarStarStarStarStar Mrs. Brusse —    (Patient since 2018)

Office staff is very friendly and makes one feel very comfortable.. Dr. Kristopher is such a personable doctor and even takes the time to chat with you. He answers all your questions and gives you his undivided attention. I would recommend him as a competent, caring doctor.


StarStarStarStarStar Dr Kristopher Knous is very friendly, efficient... —    (Patient since 2018)

Dr Kristopher Knous is very friendly, efficient, and thorough. My questions were answered sufficiently and to my satisfaction. The people in the office and testing area are friendly and make you feel comfortable upon arrival. The office/testing\waiting area could be larger. There is a lot of commotion with patient arrivals and phone ringing, but the it was all handled by the staff efficiently by their friendly staff.


StarStarStarStarStar Excellent experience.  —    (Patient since 2019)

Excellent experience. Very reasonable, on time, nice people and very happy. Thanks.


StarStarStarStarStar I am very pleased with the Grafton Eye Center. —    (Patient since 2017)

I am very pleased with the Grafton Eye Center.Dr. Lewis is very tI am very pleased with the Grafton Eye Center.Dr. Lhorough and professional. Highly recommended. The office staff is friendly and everybody works well together. They also gave me some tips on potential money-saving by altering my insurance.


StarStarStarStarStar Outstanding and personal. I would not go anywh... —    (Patient since 2017)

Outstanding and personal. I would not go anywhere else.


StarStarStarStarStar Very nice staff. Great experience and having th... —    (Patient since 2019)

Very nice staff. Great experience and having the technology to not do dilation was very cool!!


StarStarStarStarStar Great experience with the Grafton Eye Center st... —    (Patient since 2018)

Great experience with the Grafton Eye Center staff. Dr. Michelle Lewis was excellent in answering all my questions and concerns. Will come back again.


StarStarStarStarStar Great visit —    (Patient since 2019)

Thank you for the excellent service. It is much appreciated. Everyone with whom we interacted was terrific, patient, professional and helpful. I believe my mother's new prescription will be a big help. What more can we ask for? Rich Reider on behalf of Phyllis Reider


StarStarStarStarStar Excellent Customer Service, Dr. Melissa explai... —    (Patient since 2019)

Excellent Customer Service, Dr. Melissa explained what procedures were taking place during exam. The exam was very thorough! A very pleasant visit to your clinic. I would highly recommend this clinic to family and friends!!


StarStarStarStarStar Very Happy with exam. Was very modern and thoro... —    (Patient since 2019)

Very Happy with exam. Was very modern and thorough and seemed really quick.


StarStarStarStarStar Courteous and Professional —    (Patient since 2017)

Courteous and Professional


StarStarStarStarStar Excellent, personalized ser —    (Patient since 2017)

Excellent, personalized service


StarStarStarStarStar Grafton Eye Center in Costco is the best —    (Patient since 2018)

The eye appointment is quick and efficient, and uses the latest technology so that the entire eye is able to be seen and checked on. Easy to find parking, great optometrists, and then when you exit and you are in costco, the choices and prices/quality on the glasses frames are outstanding.


StarStarStarStarStar Very professional, pleasant and informative as ... —    (Patient since 2019)

Very professional, pleasant and informative as related to my sight which is why I was there.


StarStarStarStarStar  —    (Patient since 2016)

I really appreciate the way Dr Kris is so thorough in explaining problems or conditions of the eye.


StarStarStarStarStar One of the most comprehensive exams I've ever h... —    (Patient since 2019)

One of the most comprehensive exams I've ever had and without the need for dilation ...a bonus! The entire staff was welcoming and friendly as well as efficient and professional. Great job. Thanks !


StarStarStarStarStar Always a pleasure to see Dr. Kris, he even rem... —    (Patient since 2017)

Always a pleasure to see Dr. Kris, he even remembers a little bit about my life.


StarStarStarStarStar All star office  —    (Patient since 2019)

Very precise and professional. So much more in depth than my previous doctors.


StarStarStarStarStar Really professional and affordable —    (Patient since 2019)

Really Friendly and thorough exam, Dr. Lewis is mine and my Mom's new eye doctor!


StarStarStarStarStar Dr. Melissa was fantastic. It was a quality ex... —    (Patient since 2019)

Dr. Melissa was fantastic. It was a quality experience!


StarStarStarStarStar My experience was flawless;  —    (Patient since 2019)

My experience was flawless; From the reception and prep I give 4 Stars. Dr. Lewis was informative and seemed to ask the right questions. I also rate the exam with 4 Stars


StarStarStarStarStar I couldn't have been more pleased. .. —    (Patient since 2019)

I couldn't have been more pleased. Dr. Michelle Lewis was very knowledgeable and explained everything better than anyone else ever has.


StarStarStarStarStar Love Grafton eye clinc —    (Patient since 2017)

The appointment was great. Very friendly but professional!! Been going for years. Love Dr.Kristopher


StarStarStarStarStar Very thorough exam, friendly bedside manner, an... —    (Patient since 2019)

Very thorough exam, friendly bedside manner, and convenient location and hours- how much more can you want? I have been very pleased with my experience at the Grafton Eye Center and will continue to use them for years to come.


StarStarStarStarStar Top Notch state of the art equipment —    (Patient since 2017)

Top Notch state of the art equipment


StarStarStarStarStar It is not what you would expect from an eye car... —    (Patient since 2017)

It is not what you would expect from an eye care office inside of Costco. Absolutely first rate and state of the art. I have been coming here for two years now and will be coming back for many more. And did I say so amazingly affordable!


StarStarStarStarNo Star Dr Lewis was extremely thorough and careful wit... —    (Patient since 2019)

Dr Lewis was extremely thorough and careful with my exam, and I am looking forward to being able to see more clearly. I wish Costco would expand the space allotment for the optical exam dept. The waiting room area is terribly cramped, small, and uncomfortable. And the preliminary exam area is miserably overcrowded with equipment, personnel, and customers. NO PRIVACY SUCKS


StarStarStarStarStar Wonderful care. All the staff is very helpful ... —    (Patient since 2018)

Wonderful care. All the staff is very helpful and answers all my questions. Thanks for another great experience.


StarStarStarStarStar I had an eye appt for a week later but broke my... —    (Patient since 2019)

I had an eye appt for a week later but broke my glasses and dropped by to see if I could get an earlier appt. They got me in two hours later that day. I was so impressed by their attention and especially the machine that takes a 360 degree picture of the eye since I have this fear of having my eyes dialated. I will refer them to all my friends. Thank you.


StarStarStarStarStar  —    (Patient since 2019)

It was a great experience. I don't think I have ever had a more complete eye exam. They took pictures of the inside of my eyes and everything. Then Dr. Kris patiently and completely explained everything. They had checked with my insurance and knew all my benefits when I got there. Then they helped me pick out new glasses and were very knowledgeable. They also worked with my insurance and got everything completed simply. Thanks so much for your help


StarStarStarStarStar Always thorough and explains what I am looking ... —    (Patient since 2016)

Always thorough and explains what I am looking at so well. The staff is so efficient and knows their machines and function Very well Thank you! ( 5. Stars)😊


StarStarStarStarStar Dr. Lewis did a very thourogh exam and spent a ... —    (Patient since 2017)

Dr. Lewis did a very thourogh exam and spent a lot of time with me. She answered all my questions. I highly recommend her.


StarStarStarStarStar Very thorough! Cares about your health!  —    (Patient since 2018)

Very thorough! Cares about your health!


StarStarStarStarStar Dr Knous was very professional and provided tho... —    (Patient since 2017)

Dr Knous was very professional and provided thorough exam.


StarStarStarStarNo Star An efficient, fully satisfactory visit. My rati... —    (Patient since 2018)

An efficient, fully satisfactory visit. My rating is four and a half stars, but you won't let me show one-half of a star. I deduct the half-star because your reception room and your intermediate room are far too small. It's not your fault but you are welcome to forward my comment to Costco management. Paul Hayes


StarStarStarStarStar Light flashes. —    (Patient since 2016)

Your help with my urgent need for help is very much appreciated.


StarStarStarStarStar Identified a Problem —    (Patient since 2019)

Thanks for squeezing me in and getting me to a retinal specialist who lasered a tear in my retina.


StarStarStarStarStar Great service. Reconfigured space is a little ... —    (Patient since 2017)

Great service. Reconfigured space is a little small. Could use about 1,000 sq ft more.


StarStarStarStarStar I felt the service was professional and satisfy... —    (Patient since 2019)

I felt the service was professional and satisfying. Would highly recommend it.


StarStarStarStarStar Dr. Lewis always takes time to listen and make ... —    (Patient since 2017)

Dr. Lewis always takes time to listen and make a very careful diagnosis.


StarNo StarNo StarNo StarNo Star Horrible —    (Patient since 2019)

Wont have an eye exam here again. $15 extra for photos of my eye. That is always included at other offices. When she eas finding my name to take photos, the touch pad had names on it...alot of names that i could see. Privacy violation!!! The dr talked so loud during my exam that my fiance could hear word for word what she was saying during my exam


Reply

Our fees for Optos imaging are the lowest in the area, we know of no other office that doesn't charge at least double for this invaluable test.

StarStarStarStarStar Very good, personable and knowledgeable doctor.... —    (Patient since 2019)

Very good, personable and knowledgeable doctor. State of the art equipment, some of which I had not seen before. (Digital eye scan) I will definitely be back. I was a bit skeptical, as it is inside Costco, but was definitely not discount service.


StarStarStarStarStar Great Doctor Great Service —    (Patient since 2017)

Dr. Kristopher Knous - Great Eye Doctor


StarStarStarStarStar Great Eye Doctor Visit —    (Patient since 2016)

Dr. Knous was amazing. Explains things very thoroughly so I can understand. Very nice professional. His staff was very friendly and professional also.


StarStarStarStarStar Very professional and courteous.  —    (Patient since 2018)

Very professional and courteous.


StarStarStarStarStar  —    (Patient since 2019)

Very professional, timely and thorough. Highly recommend Dr. Knous for your ye examination.


StarStarStarStarStar Top Notch Service —    (Patient since 2017)

Dr. Lewis and the entire Grafton Eye Center are professional, personable, and keep me coming back again and again.


StarStarStarStarStar Very friendly and on time —    (Patient since 2016)

Very friendly and on time


StarStarStarStarStar 👍😳. Thank you so much. Happy with my visit!... —    (Patient since 2019)

👍😳. Thank you so much. Happy with my visit!


StarStarStarStarStar  —    (Patient since 2017)

My husband and I have been patients of the Grafton Eye Center for the past six years. It's been a very professional experience every time.


StarStarStarStarStar Cathy J —    (Patient since 2017)

I had the most lovely eye exam, again, with Dr Michelle Lewis. I know the exam was professionally and expertly provided; and done with such personality and fun energy, we're coming back for sure!!! Thank you!


StarStarStarStarStar I give the Grafton Eye Center a rating of five.... —    (Patient since 2019)

I give the Grafton Eye Center a rating of five. It was fast, efficient, even though they were busy the day I was there, the waiting time was short.


StarStarStarStarStar Initial eye examination —    (Patient since 2019)

I was very pleased with Dr. Lewis and the entire staff .Efficient, informative and pleasant. Was impressed by the equipment. Thank you, Mary Kelly


StarStarStarStarStar Eye exam  —    (Patient since 2019)

Friendly staff . Dr Knous was thorough and provided straight forward explanations of what he was doing and why. I left feeling confident in his recommendations.


StarStarStarStarStar Good visit  —    (Patient since 2017)

Dr. Knous is very thorough. He answers all my questions and keeps track of my eye history and follows up on it each visit.


StarStarStarStarStar  —    (Patient since 2018)

My visit was professional and friendly. All my questions and request were answered respectfully. I would recommend Grafton Eye Center to anyone that is seeking eye care.


StarStarStarStarStar Great staff and facility! Comprehensive examina... —    (Patient since 2019)

Great staff and facility! Comprehensive examination and excellent explanation of my current vision plan.


StarStarStarStarStar Professional, courteous, thorough, informative.... —    (Patient since 2019)

Professional, courteous, thorough, informative., on time with the appointment.Very fairly priced.Wouldn't change anything.


StarStarStarStarStar Very nice and knowledgeable people. I would rec... —    (Patient since 2019)

Very nice and knowledgeable people. I would recommend to everyone. Jamie the assistant was amazing. And the dr really explained things well.


StarStarStarStarStar We love Dr. Lewis! —    (Patient since 2017)

We love Dr. Lewis! Dr. Lewis brings a friendly and cheerful experience to having an eye exam performed. She fully explains everything and always takes time to answer any questions.


StarStarStarStarStar Staff was very kind and helpful. Dr. Michelle L... —    (Patient since 2019)

Staff was very kind and helpful. Dr. Michelle Lewis took the time to explain my eye condition and gave me practical ways to take care of my problem.


StarStarStarStarStar It was very informative. She explained everythi... —    (Patient since 2019)

It was very informative. She explained everything so clearly Will definitely continue going here for my eye exams!


StarStarStarStarStar Staff was personable, knowledgeable, well-train... —    (Patient since 2016)

Staff was personable, knowledgeable, well-trained, and efficient. Though they were busy upon my arrival with other customers, they acknowledged my presence and let me know that they would get to me as soon as they could. When they did work with me, they took the time to see that everything was appropriate that I needed done. Definitely would come back as have in past for similar services.


StarStarStarStarStar Prompt, efficient and friendly. Dr. Lewis was... —    (Patient since 2019)

Prompt, efficient and friendly. Dr. Lewis was kind, thorough and informative.


StarStarStarStarNo Star Pleased with the service...but not the scenery. —    (Patient since 2019)

As new patients we were pleased with the service provided by Dr. Knous. He took time to explain the reasons for each part (test) of the exam...and to explain the results of those tests. We found Dr. Knous to be knowledgeable, personable, and professional. We were however very dissappointed with the cramped quarters that Costco provides for this part of the business. The "Waiting Room" is tight and far too small, and as one result, very little privacy is afforded to customers at the business counter. I will hope that the doctor lobbies for more space.


StarStarStarStarStar No Complaints —    (Patient since 2017)

appointment was on time. Entire staff were friendly and courteous. Dr answered all my questions and gave suggestions.


StarStarStarStarStar Dr. Lewis was thorough and made eye care as eas... —    (Patient since 2019)

Dr. Lewis was thorough and made eye care as easy as pie.


StarStarStarStarStar I enjoyed my visit with Dr. Lewis. She was very... —    (Patient since 2017)

I enjoyed my visit with Dr. Lewis. She was very informed about my eyes.


StarStarStarStarStar Always a very good professional experience  —    (Patient since 2017)

Always a very good professional experience


StarStarStarStarStar It is a small office but very efficient, high q... —    (Patient since 2019)

It is a small office but very efficient, high quality vision measuring devices, excellent techs and doctors. Good explanation of findings on eye conditions. High recommendation!


StarStarStarStarStar Excellent Eye Care —    (Patient since 2017)

Dr. Kristopher Knous is easy to talk to, efficient and someone I would recommend highly to anyone searching for a doctor for eye care.


StarStarStarStarNo Star Exceptional Service and Care —    (Patient since 2019)

Exceptional Service and Care


StarStarStarStarStar Great staff —    (Patient since 2019)

Dr. Michelle Lewis and the rest of the staff were wonderful and explained everything that was being done.


StarStarStarStarStar I was very pleased with the through eye exam an... —    (Patient since 2019)

I was very pleased with the through eye exam and the staff.


StarStarStarStarStar Great Staff, Chris is a great Dr. very thorough... —    (Patient since 2016)

Great Staff, Chris is a great Dr. very thorough, knowledgeable, just an all around great experience, keep up the good work, I enjoy coming to get a check up and shop at the same time..............Thanks


StarStarStarStarStar When I made the appointment over the phone, I w... —    (Patient since 2018)

When I made the appointment over the phone, I was asked to call back with my insurance info. I took it in a week prior to our appointments and your office didn’t look into our insurance in that week. When we came (3 of us) came in for our appointments, they could not seem to verify our insurance which we are absolutely positive that we are covered. It was a big waste of time for the 3 of us. And then they strongly encouraged me to just pay out of pocket for the Appointments. 😡


StarStarStarStarStar Visiting the Grafton Eye Center was easy and co... —    (Patient since 2018)

Visiting the Grafton Eye Center was easy and convenient. I was glad to see Dr. Lewis and enjoy her professionalism and thoroughness.


StarStarStarStarStar I have tremendous respect for the knowledge of ... —    (Patient since 2017)

I have tremendous respect for the knowledge of Dr Knous.


StarStarStarStarStar ... —    (Patient since 2017)

Everyone is very friendly and waiting is minimal.


StarStarStarStarStar This was my first visit at Costco Eye Center an... —    (Patient since 2018)

This was my first visit at Costco Eye Center and I will be permanently switching from Lens Crafters.I was referred by my parents who got me the exam as a Christmas present. Dr. Knous and the staff were very friendly and thorough. He answered all my questions and concerns and came up with some new solutions. I am very happy with my experience here.


StarStarStarStarStar . —    (Patient since 2017)

We have been going to Dr Knous for several years and have always received the best care not only from Dr Knous but his whole staff...Rudy and Nancy Penasa


StarStarStarStarStar  —    (Patient since 2016)

I have been coming here for the past several years.I am very pleased with the time the Dr's Spend explaining the results with you until you understand. They're very thorough. I'm also pleased with the staff who assisted with my selection of eye glasses.I give you 10+


StarStarStarStarStar Dr. Kristopher Knous and staff have nailed down... —    (Patient since 2017)

Dr. Kristopher Knous and staff have nailed down the process of giving an efficient and extensive eye exam at an affordable cost. I love that they are able to do a complete eye exam viewing the optic nerve and retina without dilation. This machine can show them so much about what's really going on in the inside and easily compare against the previous year reading. There is a small fee to do so, but small it is and did I mention, no dilation? All of this and excellent customer service? Worth my trip from Illinois.


StarStarStarStarStar Very impressed with the quality of care and lev... —    (Patient since 2016)

Very impressed with the quality of care and level of customer service. Nice people. Thanks!


StarStarStarStarStar A wonderful experience. Friendly, informative d... —    (Patient since 2018)

A wonderful experience. Friendly, informative doctors. State of the art equipment for doing my eye exam. Highly recommend them to others.


StarStarStarStarStar Grafton Eye Center is very professional and cou... —    (Patient since 2016)

Grafton Eye Center is very professional and courteous. They have the latest equipment and the doctors are very concerned with your eye health.


StarStarStarStarStar Dr. Knous is thorough and pleasant to go to.  —    (Patient since 2016)

Dr. Knous is thorough and pleasant to go to.


StarStarStarStarStar Dr. Michelle Lewis and her team are such pros. ... —    (Patient since 2017)

Dr. Michelle Lewis and her team are such pros.


StarStarStarStarStar My daughter, Nora (10 yrs old), was very worrie... —    (Patient since 2018)

My daughter, Nora (10 yrs old), was very worried about this eye appointment. She asked several questions and was very hesitant for each part of the exam (does NOT like things near her eyes). The administrator (don't know her name - younger girl, green nails - one glitter) got up and did the procedures (puff of air and picture of eye) on herself to show Nora what will happen. That is going the extra mile! Great Customer Service! Above and beyond! The Dr. (Melissa) was just as wonderful! She was patient, kind and and understanding to Nora's fears. I can't thank them enough. Not everyone is as understanding children who have fears this strong. Thank you!


StarStarStarStarStar My appointment went very well.  —    (Patient since 2017)

My appointment went very well. The lady I had is not listed above but I liked her very much. She did an excellent job. I will be back.


StarStarStarStarNo Star  —    (Patient since 2017)

Dr. Knaus is great. Waiting time(s) to get in could be improved.


StarStarStarStarStar I had a wonderful experience at Grafton Eye Cen... —    (Patient since 2018)

I had a wonderful experience at Grafton Eye Center. They were kind, efficient and very thorough. They definitely wanted to ensure the best possible comfort and care for my eyes and helped me understand all of my options for contacts without pushing anything on me. I would highly recommend Grafton Eye Center!


StarStarStarStarStar Once again we are very pleased with our experie... —    (Patient since 2018)

Once again we are very pleased with our experience at the Costco Grafton Eye Center. My wife and eye have gotten our glasses here for several years. We have always had great service and very reasonable prices. The selection of frames is good and we have always found that the durability of the glasses was excellent. In the past we have brought in our prescription from our doctor in Sheboygan. This time it was a new experience as I had an eye exam from Doctor Knous and ordered new contact lenses. The staff was very efficient and Doctor Knous was very knowledgeable and thorough. Ordering the contact lenses was easy and the pricing was again very reasonable. Our sincere thanks to all of you.


StarStarStarStarStar My eye exam with Melissa Knous was very pleasan... —    (Patient since 2018)

My eye exam with Melissa Knous was very pleasant and thorough. Everyone in the office I had contact with (making appt., check-in, check-out) was very friendly and efficient.


StarStarStarStarStar I received exceptional service and care! —    (Patient since 2018)

I received exceptional service and care!


StarStarStarStarStar Answered questions  —    (Patient since 2018)

Explained cause of dry eyes and how to manage


StarStarStarStarStar Dr. Kristopher is awesome! —    (Patient since 2017)

Dr. Kristopher is awesome. Thorough, patient and willing to spend the time explaining things thoroughly. I've already recommended him to family. I'm quite impressed.


StarStarStarStarStar Excellent services. The best eye appointment I’... —    (Patient since 2018)

Excellent services. The best eye appointment I’ve gotten for awhile.


StarStarStarStarStar  —    (Patient since 2018)

My eye appointment was great. The dr and the tech answered all my concerns.


StarStarStarStarStar I was completely happy with my experience.  —    (Patient since 2018)

I was completely happy with my experience.


StarStarStarStarStar I love this eye center. Professional in every sens —    (Patient since 2018)

I love this eye center. Professional in every sense of the word.


StarStarStarStarNo Star I thought you did a good and timely job, people... —    (Patient since 2018)

I thought you did a good and timely job, people there were very nice and helpful


StarStarStarStarStar Bill Bierman ... —    (Patient since 2017)

I had a very positive experience from everyone whom I came in contact with. Especially the optometrist she was fantastic She was thorough polite and very friendly I felt very at ease with her . I wish I could make her my regular Optometrist. Thanks


StarStarStarStarStar  —    (Patient since 2017)

Dr. Knous is the greatest! He has a great office/exam manner and my prescriptions are always perfect. I highly recommend him.


StarStarStarStarStar Outstanding Service  —    (Patient since 2018)

Dr. Michelle Lewis is a professional knowledgeable optometrist who creates an environment within Costco that remains calm and diagnostically thorough. I was impressed at the time she took review the whole picture and felt lucky to have been scheduled with her. I would intentionally try to schedule with her next time.


StarStarStarStarStar Dr. Knous and his staff were AMAZING  —    (Patient since 2018)

Dr. Knous and his staff were AMAZING


StarStarStarStarNo Star Dr. Michelle Lewis was wonderful!  —    (Patient since 2017)

Dr. Michelle Lewis was wonderful! She is thorough and extremely knowledgeable . There are never any high pressure tactics or unnecessary tests. She listens very carefully to any concerns I have and tries her best to find a solution. I very much appreciate her professionalism. However I did have to wait a VERY long time to get in to see her. I had a 3:30 appt. and did not get in to see her until about 4:30. This has never happened before so it may have been just a fluke.


StarStarStarStarStar Good customer service and very helpful explaini... —    (Patient since 2018)

Good customer service and very helpful explaining my eye condition!


StarStarStarStarStar Super professional —    (Patient since 2018)

Took my daughter in for her first exam... very happy with the comprehensive eye exam and professional discussion afterward. We'll look to bring the rest of the family by soon!


StarStarStarStarStar Great service.  —    (Patient since 2018)

Great service. Prompt appointment, thorough eye exam and took the time to answer any questions I had. Checked my eyes for moisture and suggested some dry eye drops. They really helped. The Doctor took the time to ask questions and had answers for me.


StarStarStarStarStar I have made other arrangements for my eyecare ... —    (Patient since 0001)

I have made other arrangements for my eyecare due to my one and only experience. I will also see that my wife and daughter find other care for their eyes.


StarStarStarStarStar Excellent Experience —    (Patient since 2018)

Very professional, thorough and prompt. Great eye exam and great explanation of the findings. Dr Lewis was great! Price for the exam was much less than other places.


StarStarStarStarStar Qualified and courteous staff and great value! —    (Patient since 2017)

Dr. Knous is always polite, thorough and informative. I never wait for more than a few minutes for my appointment and the office staff is courteous and efficient. The cost for glasses can't be beat!


StarStarStarStarStar  —    (Patient since 2017)

Dr. Lewis is the best I have ever experienced Really is exceptional in her field Support staff very good making whole experience five star


StarStarStarStarStar Great eye doctor! —    (Patient since 2017)

I have been seeing Dr Knous for years. He is a wonderful eye doctor. He is thorough and explains things very clearly which I find helpful. I recommend him highly!


StarStarStarStarStar I was very happy with everyone who assisted my ... —    (Patient since 2018)

I was very happy with everyone who assisted my wife and I.


StarStarStarStarStar great experience with Dr. Lewis. I found her to... —    (Patient since 2018)

great experience with Dr. Lewis. I found her to be very helpful. She explained everything she found and was most helpful on how to proceed. The staff was outstanding, very friendly and helpful also, I found the clinic to to clean and have updated equipment,


StarStarStarStarStar I was very pleased with Dr. Michelle Lewis. Sh... —    (Patient since 2018)

I was very pleased with Dr. Michelle Lewis. She took the time to thoroughly explain answers to the questions I had. I would most definitely come back to Costco for an eye exam.


StarStarStarStarStar Dr Lewis is the best eye doctor I’ve ever worke... —    (Patient since 2018)

Dr Lewis is the best eye doctor I’ve ever worked with. Love that she has the newest technologies (and can now avoid get eyes dilated). Her staff is knowledgeable, kind and so efficient. Michelle from the Costco Eye Glass department was professional, caring, smart, and had a great eye for style. Will definitely return here time and again.


StarStarStarStarStar excellent job.. —    (Patient since 2018)

very qualified and knowledgeable doctor. Great job.


StarStarStarStarStar As always, great staff and Doctor visit. I’ve r... —    (Patient since 2017)

As always, great staff and Doctor visit. I’ve referred friends and family!!


StarStarStarStarStar Dr. Michelle Lewis is awesome optometrist! She ... —    (Patient since 2018)

Dr. Michelle Lewis is awesome optometrist! She is very thorough in her exam and give great advice. She is very patient focused. I would recommend Dr. Lewis to all my friends and families.


StarStarStarStarStar Appointment  —    (Patient since 2017)

Very nice experience everyone was so nice professional very professional


StarStarStarStarStar Very professional and I could not be happier to... —    (Patient since 2018)

Very professional and I could not be happier to have found Dr.Knous


StarStarStarStarStar I was impressed with the service provided. The ... —    (Patient since 2018)

I was impressed with the service provided. The doctor was very through with me and answered all my questions. I did not feel rushed that she just wanted me out to go to her next customer. I am comfortable in saying I would return again.


StarStarStarStarStar This is my new eye clinic!! —    (Patient since 2018)

This was my first experience with the clinic in Costco. Dr. Knows is knowledgeable and personable. They were running behind but the office kept me informed and the process moving as best they could. This is my new eye clinic!


StarStarStarStarStar Dr Michelle was very welcoming and through. She... —    (Patient since 2018)

Dr Michelle was very welcoming and through. She explained every process and put me at ease. I felt like I was in good hands. Very professional.


StarStarStarStarStar Easy & convenient eye exam —    (Patient since 2017)

Friendly, informative staff members walk you through the eye exam process and explain each test in detail. They also ask if you want to pay for optional services that may not be covered by insurance. Dr. Knous is professional, on time and interested in how his patients are doing. He takes the time to answer any questions or concerns you have. Plus online scheduling and varied appointment times make it very convenient and easily fit into a busy lifestyle.


StarStarStarStarStar Great eye health partners —    (Patient since 2017)

i always enjoy my visits and care at the Grafton Eye Center. I have complicated eye health issues so am relieved to partner my entire health team with Dr. Lewis to get a thorough exam and comprehensive reviews of all my test results.


StarStarStarStarStar Friendly and helpful staff. Dr. Lewis is very ... —    (Patient since 2017)

Friendly and helpful staff. Dr. Lewis is very caring and confident in her practice. I will continue to receive my exams at Costco.


StarStarStarStarStar Such Good Service —    (Patient since 2017)

Have been using Costco optical for over three years and have been very satisfied. Dr. Knous is very kind and always listens carefully to my concerns. Will continue to be a patient.


StarStarStarStarStar  —    (Patient since 2018)

Great place..great employees and great testing!!


StarStarStarStarStar dr kris i awesome, very good and uses technolog... —    (Patient since 2016)

dr kris i awesome, very good and uses technology equipment that is the best ! dale lueck


StarStarStarStarNo Star First time at Costco Eye Center. —    (Patient since 2018)

First time at Costco Eye Center. The only negative report is I had to wait 15 minutes for my 10AM appointment when the eye center opens at 10AM. Otherwise, very enjoyable.


StarStarStarStarStar Always a cheerful and positive experience when ... —    (Patient since 2016)

Always a cheerful and positive experience when I have an appointment.


StarStarStarStarStar This is my third exam with Dr Lewis and she is ... —    (Patient since 2017)

This is my third exam with Dr Lewis and she is wonderful ! As a former health care professional a appreciate how she explains things and her concern. I would recommend her any day. Staff is also very good and caring.


StarStarStarStarStar Thought it was great —    (Patient since 2018)

Thought it was great


StarStarStarStarStar Always a pleasant appointment —    (Patient since 2017)

Dr. Lewis is certainly well qualified, and is a pleasure to visit. She takes the time to check on the little things, like my extra long eye lashes, and removes the offenders.


StarStarStarStarStar This was my first time using Costco Optical. I... —    (Patient since 2018)

This was my first time using Costco Optical. I was very impressed with Dr Lewis and all the Optical staff. I will definitely recommend Costco Optical to family and friends.


StarStarStarStarStar Great service! We've been going here for two ye... —    (Patient since 2017)

Great service! We've been going here for two years and have nothing but good things to say about the doctor and staff. The office, although small runs very efficiently.


StarStarStarStarStar Fine job. —    (Patient since 2018)

The doctor did a fine job.


StarStarStarStarStar  —    (Patient since 2018)

Very Professional and friendly service by everyone. From the time you walk in the door until you leave you are treated as a guest. Every test and every result is explained in detail so that you understand clearly what is going on and why. Thank you.


StarStarStarStarStar I had Dr. Michelle Lewis she was very friendly ... —    (Patient since 2018)

I had Dr. Michelle Lewis she was very friendly and explained everything she was doing.I highly recommend her. I would definitely come back


StarStarStarStarStar Overall a great experience.  —    (Patient since 2018)

Overall a great experience. Thorough eye exam by professionals that don't mind explaining what they're actually doing in plain English. Very reasonable prices and they had the contacts I needed and wanted on hand.


StarStarStarStarStar Great Experience! Professional staff, cool new ... —    (Patient since 2018)

Great Experience! Professional staff, cool new equipment, and an overall great experience.


StarStarStarStarStar Richard Rogers--patient —    (Patient since 2017)

Dr. Knous is very good to work with--he spent time discussing my recent surgery and what the next steps are to better vision.


StarStarStarStarStar The Grafton Eye Center inside Costco is the Best! —    (Patient since 2018)

The Grafton Eye Center inside Costco was an overall terrific experience. I had a bad experience elsewhere and they were able to show the other place has prescribed an incorrect lens. The employees and the optician were kind and patient.


StarStarStarStarStar Never disappoints!  —    (Patient since 2017)

Dr. Knous takes time to discuss eye care options and is very caring and kind. His staff is equally caring and kind. Have been working with them for over 4 years with no complaints.


StarStarStarStarStar Happy with our Costco eye exam! —    (Patient since 2016)

My husband and I both saw Dr. Knous recently and we both found him to be very professional, caring and thorough. We recommend him highly and plan to return to him for our next yearly eye exam.


StarStarStarStarStar Easy appointment, nice service —    (Patient since 2017)

Easy appointment, nice service, they always take care of you and get you on track


StarStarStarStarStar Dr Chris and his staff are great!Friendly, kno... —    (Patient since 2016)

Dr Chris and his staff are great! Friendly, knowledgeable and caring


StarStarStarStarStar They were great and very easy to be comfortable... —    (Patient since 2018)

They were great and very easy to be comfortable with.


StarStarStarStarStar 2nd year for my eye exams at this facility... —    (Patient since 2017)

This is my 2nd year for my eye exams at this facility. I found the exam very professional and met all my expectations. Great facility and doctors.


StarStarStarStarStar They are fast, at a good price —    (Patient since 2018)

They are fast, at a good price


StarStarStarStarStar I was impressed by the amount of technology the... —    (Patient since 2018)

I was impressed by the amount of technology they used in addition to his knowledge and time he spent explaining things to me.


StarStarStarStarStar Excellent service! —    (Patient since 2018)

I saw Dr. Melissa Knous for my eye exam. She was very thorough explaining all of the options available to me. Dr Knous was so kind and patient with me! I have not had such an experience prior to seeing her. I truly felt she cared about my needs. I will continue to seek her for all my eyecare needs!


StarStarStarStarStar Very good exam. I have never had a though exa... —    (Patient since 2018)

Very good exam. I have never had a though exam for me eyes.


StarStarStarStarStar Always efficient & thorough. —    (Patient since 2017)

Always efficient & thorough.


StarStarStarStarStar This was my first time going to Costco optical ... —    (Patient since 2018)

This was my first time going to Costco optical and it was WONDERFUL!


StarStarStarStarStar A VERY NICE VISIT. I was confident that my eyes... —    (Patient since 2018)

A VERY NICE VISIT. I was confident that my eyes were being cared for by a true professional. Dr. Knous listened to my concerns and questions and answered them to my satisfaction.


StarStarStarStarStar The entire staff is wonderful at this cozy offi... —    (Patient since 2017)

The entire staff is wonderful at this cozy office conveniently located within Costco. I love this doctor...he explains everything so well. I highly recommend them!


StarStarStarStarStar I absolutely love Dr. Lewis!  —    (Patient since 2016)

I absolutely love Dr. Lewis. She is so cool and very reasonable! Jamie in the office is very nice and helpful as well! My appointment yesterday was actually an enjoyable experience. Highly recommend.


StarStarStarStarStar Very good exam , really appreciate how easy the... —    (Patient since 2017)

Very good exam , really appreciate how easy the doctor made it.Will definitely be back again next year , thank you very much. Daniel. Boegh


StarStarStarStarStar  —    (Patient since 2017)

It’s always great to see a familiar face. Seeing Dr Melissa was great. She always makes me feel very comfortable and answers all my questions. She is very thorough and precise. She’s great!


StarStarStarStarStar Amazing n fear free exam.  —    (Patient since 2018)

Amazing n fear free exam.


StarStarStarStarStar Incredibly friendly staff!  —    (Patient since 2018)

Incredibly friendly staff!


StarStarStarStarStar Dr. Knous is very knowledgeable and thorough. H... —    (Patient since 2018)

Dr. Knous is very knowledgeable and thorough. He explains everything in detail and takes time to answer your questions. I would recommend spending the little extra to have the digital images taken rather than the drops. Dr. Knous uses these to show you actual pictures of your eyes and explain what's going on with your eyes. You don't have to deal with the after affects of the drops. I have been going to Dr. Knous for a number of years. He is very personable. I highly recommend him.


StarStarStarStarStar As always Dr. Kris was great.  —    (Patient since 2017)

As always Dr. Kris was great. He was thorough and took time to answer questions.


StarStarStarStarStar 5 stars for sure!!! See review below! —    (Patient since 2018)

5 stars for sure!!! See review below!


StarStarStarStarStar Costco Eye Center in Grafton is a 10 out of 10 —    (Patient since 2018)

Costco Eye Center in Grafton is a 10 out of 10


StarStarStarStarStar Wonderful experienceI got answers to all my qu... —    (Patient since 2018)

Wonderful experience I got answers to all my questions and everything went great..


StarStarStarStarStar I saw Dr. Michelle Lewis.  —    (Patient since 2018)

I saw Dr. Michelle Lewis. She was very professional. I came to her because my longtime Ophthalmologist got 3 Rx for glasses wrong during one year. She decided she wouldn't look at his Rx's, but would do her own exam and then compare hers with his previous Rx. I agreed with this decision. She took her time and came up with a Rx. that she could explain to me. I am in the process of having the Rx made in one pair of lenses.


StarStarStarStarStar Easy to get appointments, appointments on time,... —    (Patient since 2017)

Easy to get appointments, appointments on time, always clear explanations.


StarStarStarStarStar Dr. Lewis was wonderful with my son on his firs... —    (Patient since 2018)

Dr. Lewis was wonderful with my son on his first ever eye appointment!


StarStarStarStarStar This was one of the more pleasant eye exam expe... —    (Patient since 2018)

This was one of the more pleasant eye exam experiences I can recall having. Your team and Dr. Lewis were thorough, efficient, and informative. I would gladly recommend your services.


StarStarStarStarStar Great customer service —    (Patient since 2017)

I appreciate the great customer service and the newest tests and Equiptment at the Grafton Eye Center.


StarStarStarStarStar My Doctors visit with Dr. Kristopher Knous, —    (Patient since 2017)

My Doctors visit with Dr. Kristopher Knous, on Monday March 11 was on time, courteous, informative and professional.


StarStarStarStarStar Highly recommend —    (Patient since 2016)

Great group of Doctors, flexible scheduling, & excellent service!


StarStarStarStarStar Impressed Every Time —    (Patient since 2017)

I am impressed with every interaction with the Grafton Eye Center. From providing excellent communication to remind me to make an appointment to their online scheduling tool, it's easy to make sure I get an appointment when I want and need one. In the office itself, you'll find friendly and professional staff that handle everything from insurance to pre-exam testing. They are great! And Dr. Kris is the best! He takes time to explain things, answer questions and make sure you understand your personal eye health situation. He's also one of the most thorough eye doctor's that I've ever used. He makes sure that I'm getting the care I need, but only what I truly need. I now consider myself as a life time patient of the Grafton Eye Center.


StarStarStarStarStar Having the best doesn't have to cost the most. —    (Patient since 2017)

Having the best doesn't have to cost the most.


StarStarStarStarStar My first visit was wonderful.I learned things ... —    (Patient since 2018)

My first visit was wonderful. I learned things about my eyes that I had never been aware of.


StarStarStarStarStar Nice experience —    (Patient since 2018)

Explained thoroughly my eye conditions


StarStarStarStarStar Review —    (Patient since 2017)

I received prompt and through care. Dr. Lewis immediately diagnosed my vision problem with my computer and found a solution. Many thanks.


StarStarStarStarStar I’ll be a returning customer! —    (Patient since 2018)

Caring, efficient, current technology, very satisfied.


StarStarStarStarStar  —    (Patient since 2017)

Dr Kris always explains until you understand. He is thorough and pleasant. Totally trust my vision to him.


StarStarStarStarStar Great experience as always. Thank you Dr. Knou... —    (Patient since 2018)

Great experience as always. Thank you Dr. Knous! You are so good at explaining things and I really feel like my eye health is important to you. You take it way beyond the standard "Which is better? 1 or 2" and your staff is top notch as well. See you next time.


StarStarStarStarStar Dr. Melissa Knous is amazing. —    (Patient since 2018)

Just took my very scared 6 year old daughter to see Dr. Melissa Knous. She had her smiling and unafraid immediately. I am her patient as well and she is by far the best optometrist I have ever seen. She explained issues with my eyes that I have never understood and no other doctor has ever taken the time to help me understand.


StarStarStarStarStar Great doctors, pleasant and helpful staff. Alw... —    (Patient since 2017)

Great doctors, pleasant and helpful staff. Always the best!


StarStarStarStarStar Eye Exam and followup of Surgery. —    (Patient since 2017)

I had Cateract Surgery on February 2nd. All went well. I am looking forward to my next visit to change my Prescription. Everyone at your Office is Very Respectful of my needs . and is very friendly .


StarStarStarStarStar Very happy with the care I have always received... —    (Patient since 2017)

Very happy with the care I have always received from Dr. Knous. Dr. Knous is thorough with his exam and always answers any questions I may have. He is very personable as well. Thanks Dr. Knous


StarStarStarStarStar Quick, through, up to date equiptment. —    (Patient since 2018)

Quick, through, up to date equipment.


StarStarStarStarStar Very good experience, thank you. —    (Patient since 2018)

Very good experience, thank you.


StarStarStarStarStar The entire process was extremely timely and pro... —    (Patient since 2018)

The entire process was extremely timely and professional no waiting and knowledgeable technicians to complement the Doctor’s examination with updated equipment and knowledgeable,professional treatment. I will definitely recommend their services to everyone.


StarStarStarStarStar The staff at Grafton Eye Center is professional... —    (Patient since 2018)

The staff at Grafton Eye Center is professional but also pleasant to work with. I would recommend Dr. Knous to anyone who needs eye care.


StarStarStarStarStar My recent visit to the Grafton Eye Center —    (Patient since 2018)

I like the Grafton Eye Center, the staff and docs are very welcoming and thorough. Great service and reasonable pricing.


StarStarStarStarStar On time and very efficent —    (Patient since 2018)

On time and very efficient


StarStarStarStarStar Mr Lev Zilist —    (Patient since 2018)

Very good place, I am very happy with Dr Michelle Lewis also with the technician and secretary Jesika


StarStarStarStarStar  —    (Patient since 2018)

Very friendly and knowledgeable staff. Explained everything so I understood it. Highly recommend this eye center.


StarStarStarStarStar Five stars from me! —    (Patient since 2018)

I would definitely recommend this Grafton location. The woman who first helped me before I seen Melissa, was very friendly and helpful. Melissa was great, she is friendly, explains everything, and didn't just get the appointment over with, she works like she actually takes pride in her work.


StarStarStarStarStar Dr. Lewis was great. She told me that I didn't... —    (Patient since 2018)

Dr. Lewis was great. She told me that I didn't need cataract surgery and that was a huge relief. She was incredibly thorough and very easy to talk to.


StarStarStarStarStar Great service and expertise! —    (Patient since 2018)

This was my first visit at this practice and it was a very good experience. The exam was thorough and informative. They have the latest in technology for a comprehensive eye exam. The staff was friendly and acommodating. I would recommend them to anyone!


StarStarStarStarStar  —    (Patient since 2016)

Great appointment. Very friendly and professional. Dr. was great at explaining everything.


StarStarStarStarStar Easy on the Eyes —    (Patient since 2018)

My eye exam was done quickly, accurately, and with precision. Equipment was state of the art. Instructions were clear and the whole process was done with the comfort of the customer in mind. I felt at ease the entire time. Very Professional.


StarStarStarStarStar  —    (Patient since 2016)

Dr. Lewis is the best. I wouldn't go anywhere else.


StarStarStarStarStar Highly recommend —    (Patient since 2016)

Very thorough exam. Dr. K took his time explaining my results and listened to my concerns, then made his recommendations based on his fully informed evaluation.


StarStarStarStarStar Exactly what I needed to get in for a quick pre... —    (Patient since 2017)

Exactly what I needed to get in for a quick prescription before the new year. Staff was very nice and efficient in what I'm sure is a super stressful time. Dr. Lewis is clear, helpful and what i need from an eye doctor.


StarStarStarStarStar  —    (Patient since 2017)

This is the place to go for cutting edge technology & great service at an EXTREMELY low price! Friendly staff too. You don't need a Costco membership to go here!


StarStarStarStarStar Dr. Lewis is great and so is her staff!! —    (Patient since 2017)

Dr. Lewis is great and so is her staff!!


StarStarStarStarStar State of the art facility! —    (Patient since 2017)

Small state of the art facility. Start with the balloon test followed by the pressure check. But then it gets better. They have the Optos scanning equipment which yields an internal scan of the eye replacing the old school dialation technique. Just a bright light and done. Once with the Dr, the vision check system is also more automated. No flipping of lenses for the 1,2 or 3,4. Measurements are much more accurate. Check out is easy, much cheaper, and quick. They even give you a prescription! No need to ask. I also did a contact fitting. All the brands that matter are there. Take your script and move right along to pick out glasses. No pressure sales here at all. Most items from traditional outlets like anti glare, anti scratch etc. are included in the cost of the lens. This is a nice surprise. Prices and service cannot be beat.


StarStarStarStarStar Recent Eye Exam —    (Patient since 2017)

The receptionist is wonderful friendly and a lovely young lady. Dr. Knous is always very friendly, and I love the fact that he felt comfortable enough with me to show me a picture of his sweet, baby daughter. I am very comfortable at the Grafton Eye Center inside Costco.


StarStarStarStarStar Everyone is friendly, willing to explain things... —    (Patient since 2016)

Everyone is friendly, willing to explain things and help whenever needed


StarStarStarStarStar Highly professional staff!! —    (Patient since 2017)

Highly professional staff!! The equipment used is state-of-the-art. The service before, during and after the exam is the best I have experienced.


StarStarStarStarStar Friendly staff, very knowledgeable and caring d... —    (Patient since 2017)

Friendly staff, very knowledgeable and caring doctors. I appreciate the time they take to explain everything to me. The Optos machine they have is an awesome view of the back of the eye. Dr Kris is by far the best!


StarStarStarStarStar Had a very pleasurable and educational experien... —    (Patient since 2017)

Had a very pleasurable and educational experience. First, I wasn't expecting to get into an appt right away when I was just scheduling an appt...what a nice surprise. Next, I loved the alternative to dilating my eye. That machine was impressive and the color computer images were spectacular. Dr. Knous spent a great deal of his time educating me on my eyes....never had anything like what he covered before. The girls at the counter were very helpful and picking out glasses was enjoyable.


StarStarStarStarStar Staff is always pleasant & smilingKristopher i... —    (Patient since 2016)

Staff is always pleasant & smiling Kristopher is easy to work with too........


StarStarStarStarStar One stop shopping and eye-care! —    (Patient since 2016)

One stop shopping and eye-care!


StarStarStarStarStar Excellent Care and Service is what I got from t... —    (Patient since 2017)

Excellent Care and Service is what I got from the Grafton Eye Center. I have seen both Dr. Knous and Dr. Lewis. Both have shown an interest in me and my eye issues. I would recommend them highly.


StarStarStarStarStar Great experience and very courteous —    (Patient since 2017)

Great experience and very courteous


StarStarStarStarStar The on line scheduling made making and appointm... —    (Patient since 2017)

The on line scheduling made making and appointment very easy.


StarStarStarStarStar So glad to be back with you! —    (Patient since 2017)

So glad to be back with you! For my last pair of glasses I went to a well known chain store because our insurance listed them as preferred providers. Spent more than I would have with you and didn't like my glasses. Won't make that mistake again.


StarStarStarStarStar Dr. Lewis is great and the location is wonderfu... —    (Patient since 2017)

Dr. Lewis is great and the location is wonderful.


StarStarStarStarStar Love the painless eye exam! —    (Patient since 2017)

Love the painless eye exam!


StarStarStarStarStar Latest Appointment Feedback —    (Patient since 2016)

I've ben going to Grafton Eye Center now for the last three years. I am very impressed by their eye care professionals and also the latest equipment they have.


StarStarStarStarStar My appointment was a very nice experience...fri... —    (Patient since 2016)

My appointment was a very nice experience...friendly and informative.


StarStarStarStarStar  —    (Patient since 2017)

I had a very pleasant experience with both Dr Knous and office personnel. Was efficient friendly and very helpful. Both my wife and son come here and would would recommend you to others. Thanks!


StarStarStarStarStar I’m not easily impressed.  —    (Patient since 2017)

I’m not easily impressed. Both docs are extremely confident in what they do and what they know. They are full of information and take there time explaining everything. Completely sold and will recommend everyone to see Dr. Lewis and Dr. Knous! Thanks for saving my vision!


StarStarStarStarStar Very Friendly and Professional.I recommend this... —    (Patient since 2016)

Very Friendly and Professional.I recommend this Eye Clinic to anyone who is in search for somewhere to go.Dr sit and explains everything to you in detail.


StarStarStarStarStar I found the staff and the doctor welcoming. I ... —    (Patient since 2017)

I found the staff and the doctor welcoming. I appreciated the time the doctor took to explain the condition of my eyes and to give me instructions for the future.


StarStarStarStarStar Fast, efficient and professional service —    (Patient since 2017)

Fast, efficient and professional service and answered all my questions.


StarStarStarStarStar Dr. Lewis was great with my son —    (Patient since 2017)

Dr. Lewis was great with my son. The exam was quick and prices were fantastic !


StarStarStarStarStar  —    (Patient since 2017)

Very pleased with the eye exam and staff. Would highly recommend them.


StarStarStarStarStar A Great Experience  —    (Patient since 2017)

Thanks for taking the time to explain everything to us during our visit. Very helpful, friendly, professional, and honest.


StarStarStarStarStar From someone that hates going to the eye doc! —    (Patient since 2017)

The entire process was easy and efficient. From making the appointment to the actual exam - very well organized.


StarStarStarStarStar  —    (Patient since 2017)

Great service. Everyone is so nice. Love all of the technology. Easy online booking. Thanks for the thorough appt.


StarStarStarStarStar I was very pleased thank you. I especially like... —    (Patient since 2017)

I was very pleased thank you. I especially liked not having the eye drops as it takes me a day to recover. The prescription is working fine.


StarStarStarStarStar There was only a short wait time, and the the o... —    (Patient since 2017)

There was only a short wait time, and the the optometrist was professional and informative. I've been using the Grafton Eye Center for several years. Never a problem and prices are very low.


StarStarStarStarStar Great Service —    (Patient since 2017)

Great service. Dr. Lewis and techs were very patient as I learned about my new soft contact lenses. I felt confident after leaving the store as everyone made sure I knew what I was doing and answered my questions.


StarStarStarStarStar The staff is always so friendly. I was the las... —    (Patient since 2017)

The staff is always so friendly. I was the last customer of the day and I was treated well. Dr. Knous is very thorough and explains things well.


StarStarStarStarStar Wow! What a professional staff!!!! —    (Patient since 2017)

Wow! What a professional staff. Everybody was top-notch. Friendly and very knowledgeable and willing to listen to what you had to say. I have been in the medical field for over 40 years and was incredibly impressed.


StarStarStarStarStar Well done, a mix of efficiency with technology... —    (Patient since 2017)

Well done, a mix of efficiency with technology and a big dose of compassion I'm glad I made the switch!


StarStarStarStarStar Very satisfied —    (Patient since 2017)

I have been going here for about 10 years for my contact exams. The staff is always very professional and courteous. The price is very competitive and I wouldn't think of going anywhere else.


StarStarStarStarStar Dr. Knous's excellent, he explained everything ... —    (Patient since 2017)

Dr. Knous's excellent, he explained everything about your eyes, very professional and comforting.


StarStarStarStarStar Excellent service and care —    (Patient since 2017)

Excellent service and care


StarStarStarStarStar Love Dr. Kristopher Knous. Very professional, ... —    (Patient since 2017)

Love Dr. Kristopher Knous. Very professional, nice & polite. Explains everything & he makes getting the exam easy.


StarStarStarStarStar My exam was a wonderful experience with your up... —    (Patient since 2017)

My exam was a wonderful experience with your up to date equipment. Very interesting. Everything was explained and all questions answered expertly. Thanks.


StarStarStarStarStar I came to clinic as a result of five star profe... —    (Patient since 2017)

I came to clinic as a result of five star professional and expert care by Dr. Lewis for many years at previous locations.


StarStarStarStarStar Thank you Dr. Knous —    (Patient since 2017)

Thank you Dr. Knous for being so patient and thorough in helping me understand what's going on with my eyesight as I am aging.


StarStarStarStarStar I had a very good experience at the Grafton Cos... —    (Patient since 2017)

I had a very good experience at the Grafton Costco Eye Center. I absolutey love Dr. Melissa Knous. She is so kind and caring and really takes her time with you. She explains everything and answers any questions. I had a follow up with her husband, Dr. Kristopher Knous, and he was just as warm and friendly and very thorough! I would highly recommend both of them!


StarStarStarStarStar Both the doctor and his assistant were very hel... —    (Patient since 2017)

Both the doctor and his assistant were very helpful.


StarStarStarStarStar Excellent experience, great staff, knowledgeabl... —    (Patient since 2017)

Excellent experience, great staff, knowledgeable and friendly. State of the art equipment, great location, efficient use of time. 10 stars!!


StarStarStarStarStar Great experience! On time, cutting edge equipme... —    (Patient since 2017)

Great experience! On time, cutting edge equipment, pleasant staff...really impressed with Dr. Knous. What's not to like? Thank you for the great service!


StarStarStarStarStar Great staff and prices. Could get no line bifoc... —    (Patient since 2017)

Great staff and prices. Could get no line bifocals and sunglasses for less than what I was paying for one pair of glasses


StarStarStarStarStar Great experience! Technology has come so far, t... —    (Patient since 2017)

Great experience! Technology has come so far, they didn't even need to dilate my eyes, they have amazing equipment that just took a scan and produced a 3D image of the inside of my eye. It was a very quick appointment and everyone was very friendly!


StarStarStarStarStar Sweet and caring--  —    (Patient since 2017)

Sweet and caring-- which is hard to fine today.


StarStarStarStarStar The doctor was very knowledgeable and helpful! ... —    (Patient since 2017)

The doctor was very knowledgeable and helpful!


StarStarStarStarStar Prompt, professional service —    (Patient since 2017)

Prompt, professional service


StarStarStarStarStar Fantastic. Smart, Cool imaging equipment. Dr.... —    (Patient since 2017)

Fantastic. Smart, Cool imaging equipment. Dr. Knous works quickly without making the person feel rushed. Super complete and thorough. Too good to be true. Kind and doesn't make the person feel dumb. So thankful to have found Dr Knous. I first found him about 2 years ago, word of mouth. I'd go anywhere to see Dr Knous for my eye care. Hope he stays at Costco, but I'd follow him anywhere. Never needed glasses until over 50....now I need them bad. Lucky I have Dr. K!!


StarStarStarStarStar Dr. Knous was very nice and answered all my que... —    (Patient since 2017)

Dr. Knous was very nice and answered all my questions. I really like him.


StarStarStarStarStar Quality Eye Care for Families —    (Patient since 2017)

Dr. Knous is very friendly and is great with kids. Pleased with the technology they have available for Digital Retinal Exams which provides better screening as well as allows you to skip the inconvenient eye dialation.


StarStarStarStarStar Eye Appointment  —    (Patient since 2017)

Great experience! I will definitely be coming back.


StarStarStarStarStar Thank you for helping me with my contacts...ver... —    (Patient since 2017)

Thank you for helping me with my contacts...very encouraging and I was able to get them out :). Couldn't ask for a better team, Dr's and staff!


StarStarStarStarStar Very thro friendly service and professional  —    (Patient since 2017)

Very thro friendly service and professional


StarStarStarStarStar Dr. Knous is a great doctor! —    (Patient since 2017)

Excellent eye doctors. Polite reception staff and people who appear to enjoy working where they are. Highly suggest using this practice for your eye care needs!


StarStarStarStarStar A great office with awesome people! —    (Patient since 2017)

A great office with awesome people!


StarStarStarStarStar First Visit. —    (Patient since 2017)

I was impressed with Grafton Eye Clinic. Dr. Kristopher Knous is very professional and caring, educating me on the specific care of my eyes with contacts and future concerns. I look forward to my new contacts.


StarStarStarStarStar Dr. Knous has the latest technology for detecti... —    (Patient since 2016)

Dr. Knous has the latest technology for detecting any vision issues, he takes caring time to explain in laymen terms what measures can be taken in maintaining your precious eyes! Our family has been under his care for 20 plus years.


StarStarStarStarStar Totally Impressed —    (Patient since 2017)

I was totally impressed with my first time visit for an eye exam. Everyone was so friendly and helpful. I loved having the OptoMap option versus dilation. Dr. Lewis was so thorough and informative showing me the results, also the exam went smoothly and I was shown the difference between my old prescription and how the new one would be....so much crisper for both close up and distance. I am so happy I took the time to finally get this done, and know I will be very happy with my new glasses and sunglasses.


StarStarStarStarStar Great experience! —    (Patient since 2017)

My appointment was on time and the young women who handled my initial testing were very pleasant and professional.


StarStarStarStarStar  —    (Patient since 2017)

Very efficient, the equipment is state of the art and it makes the visit so much easier.


StarStarStarStarStar I feel I am getting personal attention when I v... —    (Patient since 2017)

I feel I am getting personal attention when I visit.


StarStarStarStarStar  —    (Patient since 2017)

It had been a while since I have had an eye exam. So it was a. very through and pleasent experience


StarStarStarStarStar Great Experience  —    (Patient since 2017)

This place was great. The doctor took the time to find the best prescription for me. The person at the front desk was cheerful and helpful.


StarStarStarStarStar A great value. Well staffed, Dr. K explained al... —    (Patient since 2017)

A great value. Well staffed, Dr. K explained all procedures and results. State of the art equipment. BB


StarStarStarStarStar Second year of being impressed —    (Patient since 2017)

Second year of being impressed


StarStarStarStarStar Thorough and professional.  —    (Patient since 2017)

Thorough and professional.


StarStarStarStarStar Wonderful experience It was like day and night... —    (Patient since 2017)

Wonderful experience It was like day and night compared to my prior eye exam They answered all my questions in a very clear and supportive way


StarStarStarStarStar first time appointment at the Costco Eyecare Cente —    (Patient since 2017)

Dr Lesis was very friendly, professional and knowledgable during my initial visit to this clinic. She allowed the time to answer all my questions and provided me with a future plan of treatment options. I plan to return to the clinic for my routine eye care exams as I was quite satisfied!


StarStarStarStarStar Excellent service and kind staff. I will see yo... —    (Patient since 2017)

Excellent service and kind staff. I will see you in one year for my next exam.


StarStarStarStarStar wonderful experience, very thorough, explained ... —    (Patient since 2017)

wonderful experience, very thorough, explained every question in a layman term.


StarStarStarStarStar Staff very knowledgeable and courteous. Prices... —    (Patient since 2017)

Staff very knowledgeable and courteous. Prices for eyeglasses very reasonable. It was a pleasure to visit your location. Dr. Lewis is the best.


StarStarStarStarStar I appreciate the reminders on both my phone and... —    (Patient since 2017)

I appreciate the reminders on both my phone and my email. There was no way I was forgetting where/when this appointment was!


StarStarStarStarStar Very professional . Receptionists were pleasant... —    (Patient since 2017)

Very professional . Receptionists were pleasant and friendly.


StarStarStarStarStar Staff was very courteous and the exam very thor... —    (Patient since 2017)

Staff was very courteous and the exam very thorough. The savings is a big plus.


StarStarStarStarStar Top Notch Eye Exam — 

Great vision test and impressive technology used. The time spent explaining everything in terms I understood was great and I really liked I could see my eyes without getting dilated. Will go back!!


StarStarStarStarStar  —    (Patient since 2017)

Dr Knous is very thorough and is so good at taking his time to explain everything. I wouldn't want to go anywhere else.


StarStarStarStarStar 5 Star...Excellent service from the exam to th... —    (Patient since 2017)

5 Star...Excellent service from the exam to the optical dept helping me choose the right glasses! A great experience all around!!


StarStarStarStarStar Fantastic!!  —    (Patient since 2017)

Fantastic, friendly & professional care! Dr. Knous was wonderful!! Couldn't have asked for better eye care!


StarStarStarStarStar Dr. Michelle Lewis is great! So glad she is at ... —    (Patient since 2017)

Dr. Michelle Lewis is great! So glad she is at our Costco!


StarStarStarStarStar I love this Doctor! Knowledgeable and kind, he ... —    (Patient since 2017)

I love this Doctor! Knowledgeable and kind, he makes an extra effort to completely explain the condition of your eyes and the conclusion he's come to!


StarStarStarStarNo Star Reasonable priced, Friendly and honest —    (Patient since 2017)

Reasonable priced, Friendly and honest


StarStarStarStarStar First time visit and very pleased.  —    (Patient since 2017)

First time visit and very pleased.


StarStarStarStarStar Thanks great care treated with respect. —    (Patient since 2017)

Thanks great care treated with respect.


StarStarStarStarStar Excellent Service and even better People  —    (Patient since 2017)

Grafton Eye Center and especially their people are great.


StarStarStarStarStar Cares about patients —    (Patient since 2016)

Dr. Knaus takes his time with each patient and answers all questions thoroughly. He doesn't rush through the exam and sincerely wants the best for every patient.


StarStarStarStarStar Grafton Eye Center  —    (Patient since 2017)

Grafton Eye Center is friendly, well-run, and the doctors give great care.


StarStarStarStarStar Great professional service as usual. "See" you ... —    (Patient since 2017)

Great professional service as usual. "See" you next year...Thanks


StarStarStarStarStar What a great experience! This office is small, ... —    (Patient since 2017)

What a great experience! This office is small, but efficient. The doctor explained things better to me than any other eye doctor and I've been wearing contacts/glasses for about 40 years.


StarStarStarStarStar Great experience, friendly and courteous staff.... —    (Patient since 2017)

Great experience, friendly and courteous staff. Thanks a bunch!


StarStarStarStarStar Thorough exam with clear explanations!  —    (Patient since 2017)

Thorough exam with clear explanations!


StarStarStarStarStar This my seem like a small shop but you couldn't... —    (Patient since 2017)

This my seem like a small shop but you couldn't get any better professional eye care at a larger facility I promise you this..


StarStarStarStarStar I love how convenient this eye exam was. Very e... —    (Patient since 2017)

I love how convenient this eye exam was. Very easy to fit it in to my weekend.


StarStarStarStarStar Extremely happy with Dr. Knous —    (Patient since 2017)

Great experience with Dr. Knous. My vision and eyes are very important to me and I trust that Dr. Knous is taking great care of my eyesight.


StarStarStarStarStar Went for my eye exam yesterday and really enjoy... —    (Patient since 2017)

Went for my eye exam yesterday and really enjoyed the care and kindness from Dr Kris and the staff. I left feeling that I had experienced top notch care with exposure to the latest technology for eye exams. Two thumbs up! 😃👍👍🇺🇸 Tom Eynon


StarStarStarStarStar DR Knous is knowledgable, thourough and pleasan... —    (Patient since 2017)

DR Knous is knowledgable, thourough and pleasant. Thank you, happy to have him as my Dr.


StarStarStarStarStar Great service and professional staff. I would r... —    (Patient since 2017)

Great service and professional staff. I would recommend the Grafton Eye Center inside Costco to anyone looking for a quality, professional eye exam. I would rate my experience a 5.


StarStarStarStarStar Great! —    (Patient since 2017)

Everything was great. Dr. Knous, in fact, helped me with a suggestion for reading small print that opthomologists (sp?) had never mentioned.


StarStarStarStarStar I felt it was a nice experience. The staff we r... —    (Patient since 2017)

I felt it was a nice experience. The staff we respectful and informative.


StarStarStarStarStar Dr. Kristopher knous & Michelle Lewis are exce... —    (Patient since 2017)

Dr. Kristopher knous & Michelle Lewis are excellent Eye Doctor's and very detailed and the staff are very friendly. Thank you. Chad P.


StarStarStarStarStar The service and consideration I receive from th... —    (Patient since 2017)

The service and consideration I receive from the entire staff is so appreciated.... thorough exams, help and support with each visit.


StarStarStarStarStar Thorough Eye Exam —    (Patient since 2017)

Had a very thorough eye exam with Dr Knous, very efficient from the front desk through the final exam, Dr Knous answered all my questions to my satisfaction, would definetely recommend Grafton Eye Center!!


StarStarStarStarStar Very Satisfied  —    (Patient since 2017)

Was very impressed by my doctor and exam. He explained everything thoroughly.


StarStarStarStarStar It was the best visit I have ever had very pers... —    (Patient since 2017)

It was the best visit I have ever had very personal not your typical box store appointment if you need glasses see doctor Lewis


StarStarStarStarStar I like the site that we can make and appointmen... —    (Patient since 2016)

I like the site that we can make and appointment change an appointment etc...but it does not need to send out so many reminder


StarStarStarStarStar I was greeted nicely upon entering the office a... —    (Patient since 2016)

I was greeted nicely upon entering the office and seen in a timely manner. The pre-screening process went smooth and efficiently. Dr.Kris is always very personable and has an awesome way of explaining things to patients.


StarStarStarStarStar Dr. Lewis is very good & thorough. She answere... —    (Patient since 2016)

Dr. Lewis is very good & thorough. She answered my questions with care & understanding. I appreciated that. Although the Meno Falls is closer to me now, I will continue to see her at the Grafton location.


StarStarStarStarStar I felt the doctor was very thorough and was wil... —    (Patient since 2016)

I felt the doctor was very thorough and was willing to work with me on a solution to my vision problem.


StarStarStarStarStar Timely, friendly, and reasonably priced —    (Patient since 2016)

Timely, friendly, and reasonably priced


StarStarStarStarStar My experience with Dr christopher —    (Patient since 2016)

I received great professional service, Friendly and efficient


StarStarStarStarStar Dr. Kristopher Knous is THE BEST! —    (Patient since 2016)

Dr. Kristopher Knous is THE BEST!


StarStarStarStarStar Very prompt service. I didn't have to wait mont... —    (Patient since 2016)

Very prompt service. I didn't have to wait months for an appointment. Convenient office hours. Friendly atmosphere.


StarStarStarStarStar Excellent Experience —    (Patient since 2016)

Staff was very professional, informative and friendly.


StarStarStarStarStar Perfect as usual!!!Great staff  —    (Patient since 2016)

Perfect as usual!!! Great staff


StarStarStarStarStar Great eye care! —    (Patient since 0001)

Well organized, from the front desk to the Drs. Prompt, thorough, and personable. I will certainly make their clinic my clinic.


StarStarStarStarStar The staff and Dr.Knous are awesome —    (Patient since 2016)

The staff and Dr.Knous are great great attitudes and smiling faces Can't ask for anything else


StarStarStarStarStar Informative , quick and dr was very pleasant an... —    (Patient since 2016)

Informative , quick and dr was very pleasant and thorough


StarStarStarStarStar  —    (Patient since 2016)

I enjoyed meeting Dr Knous, he took his time answering my concerns and questions. The staff was very nice and friendly too. I loved the fact that I didn't have to sit for an hour after my appointment because of the normal procedure of eye dilation at other clinics. His equipment is state of the art. I look forward to coming back.


StarStarStarStarStar efficient, and prompt. everything was explained... —    (Patient since 2016)

efficient, and prompt. everything was explained in simple terms thanks


StarStarStarStarStar I have nothing but positive things to say! —    (Patient since 2016)

I have nothing but positive things to say about the service that my wife and I recieved at our last checkup. Dr. Lewis was on that day, but an issue with the patient prior to us had forced our schedules to run long. Dr Knous had come in on his day off to complete some office work. When he realized the situation, he was kind enough to take me while my wife saw Dr Lewis! Not only did that put the day back on schedule, but it really impressed me with the sense of teamwork that the staff apparently has. Dr Knous and his team introduced me to a new eyeball scanning tech that eliminated the need to have my eyes dialated (THANK YOU), it also is a photograph that will allow the staff to keep a year-to-year physical record of my eyes structure. Thanks for the great service and professional process!


StarStarStarStarStar Comprehensive Exam - Friendly Service —    (Patient since 2016)

Comprehensive Exam - Friendly Service


StarStarStarStarStar I am very pleased with my visit to the Grafton ... —    (Patient since 2016)

I am very pleased with my visit to the Grafton Eye Center. Everyone was very pleasant. And Dr. Lewis was very caring and professional.


StarStarStarStarStar Excellent work —    (Patient since 2016)

Everything went well and was completed in a timely manner. Thank you


StarStarStarStarStar Dr Knous has very professional skills, is knowl... —    (Patient since 0001)

Dr Knous has very professional skills, is knowledgeable, and also patient oriented in explaining the details of the appointment & equipment.


StarStarStarStarStar I was treated very well. Everyone was kind and ... —    (Patient since 2016)

I was treated very well. Everyone was kind and courteous. I felt that my examination was thorough and all my questions were answered and my condition was explained in a way that I could understand.


StarStarStarStarStar I was very pleased with the care that I receive... —    (Patient since 2016)

I was very pleased with the care that I received. I will be back for my yearly vists.The Dr took her time to explain everything.


StarStarStarStarStar Very good experience  —    (Patient since 2016)

Very well organized and effective office. I have a complex health history, and felt Dr. Lewis was very knowledgeable.


StarStarStarStarStar Great doctors - give it a try! —    (Patient since 2016)

Dr. Lewis took the time to explain each step of the exam with me, and I was very happy with the outcome. I had brought my elderly parents here for eye exams and was very pleased that they addressed all of their questions regarding cataracts, glaucoma and macular degeneration.


StarStarStarStarStar  —    (Patient since 2017)

I was pleased with the prompt and pleasant service. I look forward to going to them again.


StarStarStarStarStar Wonderful! Dr. Knous knowledgeable, competent an... —    (Patient since 0001)

Dr. Knous demonstrated that he is knowledgeable, competent and an excellent communicator. Wonderful!


StarStarStarStarStar Always a great experience with Dr. Knous! Top no... —    (Patient since 2018)

Always a great experience with Dr. Knous! Top notch care.


StarStarStarStarStar James M Pugely —    (Patient since 2017)

The personalized care from Dr Lewis was important for my long term vision and immediate term work and home function.


StarStarStarStarStar Once again, Costco wins!  —    (Patient since 2017)

Dr. Knous was fantastic, as was the entire experience of maintaining my eye care at Costco. I'll never go anywhere else ever again!


StarStarStarStarStar Very welcoming and comfortable!... —    (Patient since 0001)

Very welcoming and comfortable!


StarStarStarStarStar No issues or concerns! —    (Patient since 0001)

No issues or concerns! The staff at the clinic was fantastic, quick, and allowed me to get in and out easily. Thank you!


StarStarStarStarStar Impressed as always. —    (Patient since 2017)

Have always maintained that one's experience is formed by the initial encounter. Christina (sp), is probably the sweetest,most personable and professional front desk person ever. She was warm, informed and informative. Obviously in command of her job. Have never had a bad experience with Dr Knous. He always makes me feel comfortable and goes to great lengths to explain things. He also has a good, laidback sense of humor.


StarStarStarStarStar I was very pleased with my eye checkup. You seem... —    (Patient since 2017)

I was very pleased with my eye checkup. You seem to have very modern equipment and everything went quit fast. I will be back again next year.


StarStarStarStarStar Terrific customer service —    (Patient since 2017)

I called for a same day appointment, however there were no openings. Christina called me back a half hour later with a cancellation and got me right in. I was so pleased with their professionalism and customer service.


StarStarStarStarNo Star Overall happy with the experience —    (Patient since 2018)

Good experience overall. The office manager was lovely. Dr. Lewis was kind & took time to explain the eye muscles and movement to me. I'm only slightly disappointed in the wait time. I arrived on time and had to wait 30 minutes. I wish I knew in advance that the appointment was running so behind.


StarStarStarStarStar Grafton Eye Center —    (Patient since 0001)

Dr. Knous and his practice are both professional and thorough. Both my husband and I are very pleased with the service we have received.


StarStarStarStarStar Eye Appointment —    (Patient since 0001)

Michelle did a fantastic job asking questions and coming up with a good diagnosis with previous understanding of my unique history. I was very impressed, as others before her were very quick to diagnose potential issues that weren't really there. She is talented, intuitive, professional, and thorough.


StarStarStarStarStar This was not my first visit to the Grafton Eye Ce... —    (Patient since 2016)

This was not my first visit to the Grafton Eye Center inside Costco. As I have come to expect, there was minimal wait time, and the staff was courteous and friendly. I am completely satisfied with Dr. Knous, and have every confidence in his knowledge and concern for his patients. I recommend them highly.


StarStarStarStarStar Good experience - will be back —    (Patient since 2016)

Very professional. Took time, didn't rush the appointment. Asked questions and listened to the answers. The doctor seemed to really care about my eye health. I didn't feel like just "a number". I will (and have) recommend using the Grafton Eye Center at Costco. Very convenient as well.


StarStarStarStarStar Go to the Grafton Eye Center! —    (Patient since 2016)

With technology we can enhance our experiences, but in the case of eyesight, it just goes a step beyond to a better diagnostics and in depth understanding of problems than a decade ago doctors had not a clear idea. Let's keep in the pursuit of a wonderful advancement. Dr. Kristopher Knous is without any doubt and with the full sense of my understanding a very knowledgeable and caring doctor. It's rare to say, that nowadays we can, indeed, have people like him around and for that I am thankful.


StarStarStarStarStar Very Pleased  —    (Patient since 2017)

From receptionist to doctor it was an excellent experience.


StarStarStarStarStar Best eye exam I have ever had!  —    (Patient since 2017)

This was, without a doubt, the best eye exam I have ever had! Dr. Kris is exceptional and the staff is friendly and helpful as well. I highly recommend this Eye Center.


StarStarStarStarStar Feedback  —    (Patient since 2018)

FEEDBACK That's mixed. This survey tells me that your company is interested in feedback. I think that's a good idea. Your "digital presence is noted in the review below. Generally it seems to be more advanced than the last time I was in your office. So ++Positive ++


StarStarStarStarStar  —    (Patient since 2017)

The treatment I received was great. In spite of the fact that the department was short staffed on this particular day, and two emergencies came in, everybody remained cool and calm. I will recommend the Costco optical department to others.


StarStarStarStarStar I had a wonderful experience. The doctor and as... —    (Patient since 2018)

I had a wonderful experience. The doctor and assistants were very friendly, professional and up front about what to expect and the cost.


StarStarStarStarStar Prompt professional advice.... —    (Patient since 2018)

Prompt professional advice.


StarStarStarStarStar Dr. Lewis and staff were cordial, prompt and prof... —    (Patient since 2017)

Dr. Lewis and staff were cordial, prompt and professional. I left feeling assured and happy, my eyes are healthy and my vision has not yet gotten out of hand.


StarStarStarStarStar Dr. Knous is awesome and I can't begin to tell y... —    (Patient since 0001)

Dr. Knous is awesome and I can't begin to tell you how fantastic their assistant is:) Won't go anywhere else!


StarStarStarStarStar Easy on the eyes! —    (Patient since 2017)

This is a great office. Everyone is very friendly, professional and efficient. They have a new instrument that takes a picture of your retina, which means that you don't have to have the drops to enlarge your pupils which means not having to drive home squinting at the sun. I give them A+.


StarStarStarStarStar Easy and Comfortable —    (Patient since 2017)

What a great experience. I scheduled the appointment because the exam cost was posted outside the office and it reminded me I was overdue. The appointment was scheduled within one week and when an emergency came up and I needed to reschedule it only took a call and I was able to obtain a new time within the next week. The exam process was quick, easy and professional and I really liked being able to obtain a complete exam without diulation. My vision was explained to me in a way I understood and efforts I can take to protect my vision were also explained clearly.


StarStarStarStarStar Professional, timely and explained the results fr... —    (Patient since 2019)

Dr. Knous was professional, timely and explained the results from the examination.....wonderful experience!


StarStarStarStarStar Always a positive experience... —    (Patient since 2017)

Always a positive experience


StarStarStarStarStar I had a great experience at your office.  —    (Patient since 2018)

I had a great experience at your office. It was my first time there, Dr. Kris and his staff were very friendly and explained the whole exam process very clearly. I would recommend this office to anyone.


StarStarStarStarStar The Dr. and everyone in the office was pleasant and friendly and truly seemed concerned about our ... —    (Patient since 2019)

The Dr. and everyone in the office was pleasant and friendly and truly seemed concerned about our eye care. I appreciated the information they provided and the personal touch that made us feel like long time clients. Thanks!


StarStarStarStarStar  —    (Patient since 0001)

Service tech friendly and helpful with the tests. Dr. took his time and answered all questions patiently. With new providers I ask a lot of questions, and you did not get upset with me. Thanks. We used the 360 imaging but when we saw something you went back old school like I always had done.


StarStarStarStarStar Everything and everyone was great. And easy to work with. I'll be back.... —    (Patient since 2017)

Everything and everyone was great. And easy to work with. I'll be back.


StarStarStarStarStar Incredibly Helpful. —    (Patient since 2019)

Everyone there was so helpful and knowledgeable making my eye visit a great one. The staff was very patient and understanding, even when I was being picky about frames.


StarStarStarStarStar Dr Lewis was great. Very patient and really nice.... —    (Patient since 2017)

Dr Lewis was great. Very patient and really nice.


StarStarStarStarStar Very friendly, quick appointment and very thorough. Thank you!!... —    (Patient since 2018)

Very friendly, quick appointment and very thorough. Thank you!!


StarStarStarStarStar Awesome service, very cutting edge ... —    (Patient since 0001)

Awesome service, very cutting edge


StarStarStarStarStar Efficient serve. Dr. Lewis provided good education and explanations with her exam.... —    (Patient since 0001)

Efficient serve. Dr. Lewis provided good education and explanations with her exam.


StarStarStarStarStar Dr. Knous was very efficient and professional.  —    (Patient since 2017)

I liked the new equipment to replace the "dilation" process as I had to drive right after the appt. and felt that Dr. Knous explained my eye health in an easy to understand manner.


StarStarStarStarStar Dr Lewis was great. Very patient and really nice.... —    (Patient since 2017)

Dr Lewis was great. Very patient and really nice.


StarStarStarStarStar I was hesitant to go to the eye doctor at Costco, but was very impressed by everybody there! The d... —    (Patient since 2017)

I was hesitant to go to the eye doctor at Costco, but was very impressed by everybody there! The doctor spent a lot of time with me and the check in person was very friendly and helpful.


StarStarStarStarStar Great! 5 Stars! Very convenient. Thorough exam in no time with very professional results.... —    (Patient since 2017)

Great! 5 Stars! Very convenient. Thorough exam in no time with very professional results.


StarStarStarStarStar Friendly, knowledgable and always professional. I'm very satisfied and will continue to use The Gr... —    (Patient since 2016)

Friendly, knowledgable and always professional. I'm very satisfied and will continue to use The Grafton Eye Center for my optical needs.


StarStarStarStarStar Excellent service friendly staff an enjoyable experience thank you for the help and inf... —    (Patient since 2017)

Excellent service friendly staff an enjoyable experience thank you for the help and information


StarStarStarStarStar We were very impressed with the professionalism shown by Dr. Knous. He was very thorough and took... —    (Patient since 2017)

We were very impressed with the professionalism shown by Dr. Knous. He was very thorough and took time to explain things very well. The office staff were very friendly.


StarStarStarStarStar Dr. Knous is definitely 5 stars  —    (Patient since 2018)

Great experience. He explains what is going on with your eyes


StarStarStarStarStar appt. review —    (Patient since 0001)

Great service. Efficient appointment. Dr. Lewis listened and discussed my concerns . LOVED the new machine so that my eyes didn't need to be dilated!


StarStarStarStarStar  —    (Patient since 0001)

I have always received exceptional care and high quality exams from Dr. Knous. Would definitely recommend him.


StarStarStarStarNo Star The service is good. However, the eye exam fee is kind of high. ... —    (Patient since 0001)

The service is good. However, the eye exam fee is kind of high.


Reply

Thanks for taking the time to leave a review. We believe our exam fees are extremely competitive and reflect having the most state of the art technology available for eye care in our office.

StarStarStarStarStar Great Experience and Nice People —    (Patient since 2017)

I was very happy with my eye exam and the whole experience. Christina took care of the initial testing and then Dr. Knous did my exam. He was easy to understand and carefully explained the condition of my eyes. I have Blepharitis and he explained a method to help with this condition. I was very impressed with Christina's care also. She was very nice.


StarStarNo StarNo StarNo Star Office visit and eye exam —    (Patient since 2017)

The office visit and eye exam were done very efficiently and professionally. Dr. Knous is easy to talk to and very thorough in his analysis and explanation. I would recommend this service to others.


StarStarStarStarStar Could not have had any better Service , Dr. Michelle Lewis, Christina, the entire staff in the o... —    (Patient since 0001)

Could not have had any better Service , Dr. Michelle Lewis, Christina, the entire staff in the office & Anthony out in the optical display really made this an exceptional retail experience


StarStarStarStarStar Very professional listens and answers questions with honest answers.  —    (Patient since 0001)

Very professional listens and answers questions with honest answers. I was transfered at my job to sitting behind a computer for 8 to 9 hours a day I was tired from eye strain at the end of the day after talking with him we suggested a pair of glassses just for computer work. the new testing equipment was also nice to use no dialating the eyes.


StarStarStarStarStar Very efficient and professional. State of the art examination equipment. Convenient location.... —    (Patient since 2018)

Very efficient and professional. State of the art examination equipment. Convenient location.


StarStarStarStarStar Very pleasant appointment! Fast and informative.... —    (Patient since 2017)

Very pleasant appointment! Fast and informative.


StarStarStarStarStar Thank you for a very informed eye examine.And you were very much on time.Too.... —    (Patient since 2017)

Thank you for a very informed eye examine.And you were very much on time.Too.


StarStarNo StarNo StarNo Star The quality of the exam and the professionalism of the staff was five star. I am very disappointe... —    (Patient since 2017)

The quality of the exam and the professionalism of the staff was five star. I am very disappointed with the fact that I have to spend $130 to replace lens that were never right. I called this out when they were originally fitted and was told that a little blur in one eye is natural as long as I can read ok with both eyes. Boy was I foolish for accepting that explanation.


StarStarStarStarStar  —    (Patient since 0001)

Very friendly staff. On time appointment.


StarStarStarStarStar  —    (Patient since 0001)

Quick, modern, thorough, professional. Everything I expected.


StarStarStarStarStar  —    (Patient since 2017)

was very pleased with my visit--Dr. explained what would be helpful, and to hold on some future needed cataract issues.


StarStarStarStarStar I cannot ask for a more pleasant Eye Doctor appointment Dr. Knous is great! —    (Patient since 2017)

I cannot ask for a more pleasant Eye Doctor appointment .Dr. Kristopher Knous is very personable and answers all your questions. He takes the time and explains options on contacts. He also has the latest equipment to view the inside of your eye without the discomfort of Dilation and he shows you and explains the details of the image inside your eye.


StarStarStarStarStar Excellent service. Excellent manner. Excellent communication to me of my eye health.... —    (Patient since 2017)

Excellent service. Excellent manner. Excellent communication to me of my eye health.


StarStarStarStarStar  —    (Patient since 2018)

They were awesome! They very very efficient and super friendly.


StarStarStarStarStar Everything was smooth, efficient and on time. Very satisfied!! —    (Patient since 2019)

Everything was smooth, efficient and on time. Very satisfied!!


StarStarStarStarStar My experience was great. Fast, efficient and very kind employees. The Dr —    (Patient since 2018)

My experience was great. Fast, efficient and very kind employees. The Dr. was excellent in explaining things to me!!


StarStarStarStarStar Prompt. Courteous. Thorough. Professional. —    (Patient since 2017)

Prompt. Courteous. Thorough. Professional.


StarStarStarStarStar Excellent service and high tech equipment —    (Patient since 2017)

I got first class treatment at Grafton Eye Center and was able to book an appointment quickly when I stopped by on a regular Costco visit. I would definitely recommend this office. I especially liked the machine that photographed my eye without needing dilation.


StarStarStarStarStar Great service, and really helpful explanations of the eye testing and what had changed about my... — 

Great service, and really helpful explanations of the eye testing and what had changed about my prescription.


StarStarStarStarStar Dr. Kris was pretty cool —    (Patient since 0001)

Dr. Kris was pretty cool. Everything was great and my eyes were tested quickly and we figured out my problem quickly.


StarStarStarStarStar Professional, informative and friendly. —    (Patient since 2017)

Professional, informative and friendly.


StarStarStarStarStar Very fast and thorough appointment —    (Patient since 2019)

Very fast and thorough appointment. Staff and Doctor were very friendly and helpful in assisting me in finding more comfortabel contacts as well as ordering me a supply of samples to try before buying.


StarStarStarStarStar Grafton Eye Center team were very efficient and thorough. Review of eye exam was easily understood —    (Patient since 2019)

Grafton Eye Center team were very efficient and thorough. Review of eye exam was easily understood. Thank you Dr Knous!


StarStarStarStarStar It was the nicest eye doctor visit I have ever been to —    (Patient since 2017)

It was the nicest eye doctor visit I have ever been to.The receptionist super nice and the eye doctor was friendly and comfortable to talk to.excellent visit


StarStarStarStarStar Exam was quick one complete —    (Patient since 2018)

Exam was quick one complete. Possible issue with the online appointment process was handled well and everything worked out well.


StarStarStarStarStar Excellent service, friendly and helpful staff. —    (Patient since 0001)

Excellent service, friendly and helpful staff.


StarStarStarStarStar Appointment —    (Patient since 2017)

Had a great experience. No changes needed


StarStarStarStarStar The experience was great. Quick and efficient while my wife was shopping —    (Patient since 2017)

The experience was great. Quick and efficient while my wife was shopping. I was able to order new glasses immediately and will have them in less than 1 week.


StarStarStarStarStar I thought that it was fun. I liked using the machine instead of the drops. —    (Patient since 0001)

I thought that it was fun. I liked using the machine instead of the drops.


StarStarStarStarStar Had an eye lash hair rubbing against my cornea. Dr. Knous did this for me twice before —    (Patient since 2016)

Had an eye lash hair rubbing against my cornea. Dr. Knous did this for me twice before. I was glad he could fit me in. I do think the desk may have gotten the bill wrong as it was over twice what I paid for that same service before but the good Dr. was busy so I left. I still left happy as I have no more eye irritation. Dr Knous is excellent. I paid $60 which was discounted from $80 for paying on the spot with no insurance. The service is about 2-3 minutes. That is $5 less than a whole exam takes which lasts about 25 minutes. Just didn't make any sense. I think I paid about $25-30 the last two times.


StarStarStarStarStar It was great —    (Patient since 2017)

It was great. Everyone was friendly and very pleasant!! I felt as though I had been going to this office for ever even though it was my first time. Dr. Knous was thorough and explained everything to my understanding. I would highly recommend the Eye Center to everyone and have done so at work today!


StarStarStarStarStar Nice experience, professional, customer friendly. Very pleased. —    (Patient since 2017)

Nice experience, professional, customer friendly. Very pleased.


StarStarStarStarStar Dr. Knous is Pleasant, professional, and helpful in a timely way.  —    (Patient since 0001)

Dr. Knous is Pleasant, professional, and helpful in a timely way.


StarStarStarStarStar Wow! Grafton Eye Center at Costco is fresh, bright, efficient, young, caring, technology-rich,... —    (Patient since 2017)

Wow! Grafton Eye Center at Costco is fresh, bright, efficient, young, caring, technology-rich, and on top of that super affordable!


StarStarStarStarStar Really friendly and professional! —    (Patient since 2017)

Really friendly and professional!


StarStarStarStarStar Excellent and friendly setvice —    (Patient since 0001)

Excellent and friendly setvice


StarStarStarStarStar Eye test/glass purchase —    (Patient since 0001)

Good experience, staff members were very friendly.


StarStarStarStarStar The people are very friendly here and the service is fast and accurate. Thank you! —    (Patient since 2017)

The people are very friendly here and the service is fast and accurate. Thank you!


StarStarStarStarStar Fabulous as usual. Dr. Knous is knowledgable and explains everything clearly and kindly. —    (Patient since 2018)

Fabulous as usual. Dr. Knous is knowledgable and explains everything clearly and kindly.


StarStarStarStarStar This place is AWESOME-------The staff is extremely professional and treats each person with such... —    (Patient since 2019)

This place is AWESOME-------The staff is extremely professional and treats each person with such dignity and respect. Tons of Thanks


StarStarStarStarStar Wonderful staff and Dr —    (Patient since 2018)

Wonderful staff and Dr. Knous was very nice and explained details and answered my questions efficiently. I will go back for future needs.


StarStarStarStarStar Well managed office —    (Patient since 2017)

The staff and doctor were very friendly. My appointment started on time. Doctor explained things to me in an understandsble way. This office has up to dste equipment.


StarStarStarStarStar Great eye appointment. Love the new machine that takes the place of having your  —    (Patient since 2017)

Great eye appointment. Love the new camera that takes the place of having your eyes dilated👍🏽


StarStarStarStarStar Very professional, pleasant staff, convent location. I would recommend. —    (Patient since 2018)

Very professional, pleasant staff, convent location. I would recommend.


StarStarStarStarStar The girls were friendly and professional. Dr. Knous is very knowledgeable and thorough.  —    (Patient since 2017)

The girls were friendly and professional. Dr. Knous is very knowledgeable and thorough.


StarStarStarStarStar The staff and Dr.Knous were great! —    (Patient since 2017)

The staff and Dr.Knous were great!


StarStarStarStarStar Love the convenience and the staff.  —    (Patient since 2017)

Love the convenience and the staff. Friendly and fun.


StarStarStarStarStar Nice front staff and the Dr.is great. No issues at all —    (Patient since 2018)

Nice front staff and the Dr.is great. No issues at all. This was my second visit and I will continue as a patient.


StarStarStarStarStar Nice people, great service —    (Patient since 2018)

My eye exam was quick, efficient an through. I liked that they have a machine that takes a picture of the inside of your eye, so I didn't have to have my eye dilated. Dr. Lewis and staff were very pleasant.


StarStarStarStarStar We were really impressed with the eye examine they were very efferent. —    (Patient since 0001)

We were really impressed with the eye examine they were very efferent.


StarStarStarStarStar Grafton Eye Cenbter continues to provide exceptional service to me and my family —    (Patient since 0001)

Grafton Eye Center continues to provide exceptional service to me and my family. Thanks to the staff there!


StarStarStarStarStar My experience with Dr Knous Tuesday was very good —    (Patient since 2016)

My experience with Dr Knous Tuesday was very good. I was very pleased with his PR with his patients. He was very concerned about my problems and surely wanted to get to the root of it all. I feel most assured I will be getting the correct glasses this time. I would recommend Dr Knous to any future patients.


StarStarStarStarStar Grafton Eye Center exceeded my expectations! I went there for a routine eye exam after 10 years of... —    (Patient since 2017)

Grafton Eye Center exceeded my expectations! I went there for a routine eye exam after 10 years of not having one. I left leaving my reading cheaters behind and wearing a new set of contact lenses. My follow up visit fine tuned the corrections and for a very small cost I am free of glasses. Dr. Knous is thorough and very competent. I highly recommend him and his team.


StarStarStarStarStar Dr. Knous is one of the most personable and professional doctors I have ever needed to see.  —    (Patient since 0001)

Dr. Knous is one of the most personable and professional doctors I have ever needed to see. I know you need constructive criticism, but I am truly coming up with nothing. He is consistently on time, a great teacher about diabetic eye issues, and very pleasant to work with. The receptionist is also very pleasant and efficient, and even though they often seem short handed, the staff outside at the glasses counter is also very friendly and efficient. If there was anything to critique, it would be wishing you had better selection and also had a wide field of view for your graduated lenses. That's why I like to see Dr. Knous, but have to take my Rx elsewhere.


StarStarStarNo StarNo Star FIVE STARS —    (Patient since 0001)

Very pleasant experience. And very through exam will definitely come back when it's time. FIVE STARS. !! Office staff also awesome..FIVE STARS !!


StarStarStarStarStar Eye dr was very friendly and thorough, but kinda annoyed by the receptionist smacking and popping... —    (Patient since 0001)

Eye dr was very friendly and thorough, but kinda annoyed by the receptionist smacking and popping her gum while I was in the waiting area.


StarStarStarStarStar Grafton Eye Center is an ideal option to have your eyes examined and the Doctors do a great job... —    (Patient since 2017)

Grafton Eye Center is an ideal option to have your eyes examined and the Doctors do a great job for a reasonable price using good equipment. I give the clinic 4 out of 5 stars, the only recommended improvement would be an adjustment in front office behavior. A smile and or a more friendly demeanor would go a long way. This is in no way an indictment of the work performed as I feel the tasks performed met all expectations and or were otherwise satisfactory.


StarStarStarStarStar Eye am happy! —    (Patient since 2017)

Loved Beth, and Dr. Lewis! Thank you for seeing me! I am very excited to switch over to your care, and am very satisfied with the service! My only complaint is that with their popularity, they have run a bit behind.....BUT, that said, it is worth the wait!


StarStarStarStarStar Great service at the Grafton Eye Center —    (Patient since 2018)

Great service at the Grafton Eye Center. Eye exam including dilation was done efficiently and effectively! Thanks!


StarStarStarStarStar Pleasant visit. Friendly, efficient and thorough.  —    (Patient since 2019)

Pleasant visit. Friendly, efficient and thorough.


StarStarStarStarStar First time having routine eye exam at Grafton Eye Center. Very friendly and helpful receptionist —    (Patient since 2018)

First time having routine eye exam at Grafton Eye Center. Very friendly and helpful receptionist. Dr. Lewis was very thorough and took time to answer any and all questions I had. Will definitely be going back for my annual eye exams.


StarStarStarStarStar This was my first visit with Dr. Michelle Lewis —    (Patient since 2017)

This was my first visit with Dr. Michelle Lewis. She was pleasant, kind, and most of all acting professionally and dedicated to my time with her and not the schedule she needs to keep. She educated me on things no other eye doctor has ever bothered to even mention or explain!!! I was very satisfied and will continue to see her at Costco for my every 2 year visits.


StarStarStarStarStar No waiting, ready when I arrive. All my questions were answered.  —    (Patient since 2017)

No waiting, ready when I arrive. All my questions were answered.


StarStarStarStarStar Great service i would rate a 10. —    (Patient since 0001)

Great service i would rate a 10.


StarStarStarStarStar I was very pleased with the DR and the service provided —    (Patient since 2016)

I was very pleased with the DR and the service provided. He was very thorough and explained everything to my satisfaction.


StarStarStarStarStar Alway very friendly, thorough and prompt.  —    (Patient since 2017)

Alway very friendly, thorough and prompt. Dr. Knous takes time to fully explain my condition to me, more so than any other doctor in my twenty years of wearing glasses. He always great with my son who has been wearing glasses since he was three.


StarStarStarStarStar My appt. with Dr. Lewis was very thorough and she explained concisely everything she was doing —    (Patient since 2017)

My appt. with Dr. Lewis was very thorough and she explained concisely everything she was doing. I will definitely come back!


StarStarStarStarStar Dr. Knous, and his assistants (Jessica) were very professional and personable to deal with —    (Patient since 2017)

Dr. Knous, and his assistants (Jessica) were very professional and personable to deal with. Both took the time to answer any questions. Had a great experience and look forward to seeing them again in the coming future. Would recommend to anyone.


StarStarStarStarStar my experience with Dr Kris Knous was professional and revealing —    (Patient since 2016)

my experience with Dr Kris Knous was professional and revealing. He reported why the current problems I experienced required new glasses. We also discussed macular degeneration and the need to return for a followup exam.


StarStarStarStarStar This was a great eye exam and experience. —    (Patient since 2017)

This was a great eye exam and experience.


StarStarStarStarStar Really enjoyed our visit! Exceptionally nice receptionist and doctor.  —    (Patient since 2016)

Really enjoyed our visit! Exceptionally nice receptionist and doctor.


StarStarStarStarStar Dr. LEWIS is very good & personable  —    (Patient since 2016)

Dr. LEWIS is very good & personable


StarStarStarStarStar I Had a very good experience. I saw Dr —    (Patient since 0001)

I Had a very good experience. I saw Dr. Lewis who was very friendly, and thorough with her examination. I will definitely go back for any further appointments.


StarStarStarStarStar Warm, Friendly & Thorough —    (Patient since 2017)

Warm, Friendly & Thorough Your receptionist was friendly and engaging with a ready smile and good eye contact. Dr. Knous was also friendly and engaging. The exam was thorough and feedback on results was thorough and easy to understand. Overall, an escellent experience.


StarStarStarStarStar Most comprehensive exam —    (Patient since 2017)

Dr. Knous was excellent and explained everything completely. I can not remember having had a more complete exam.


StarStarStarStarStar I had a great experience with Dr. Knous and his staff —    (Patient since 2016)

I had a great experience with Dr. Knous and his staff. I am dealing with all the changes that go along with "middle age" eyes. I appreciated that I received honest feedback and was given options for the best ways to optimize my vision for my particular challenges of home, work/computer, and night vision. Thank you! Sincerely, Jill Chromy


StarStarStarStarStar My experience at this office is great —    (Patient since 2017)

My experience at this office is great. I really like that they send text reminders which are very helpful.


StarStarStarStarStar My appointment was at 10:30. I didn't get into doctor till 11:08 —    (Patient since 2017)

My appointment was at 10:30. I didn't get into doctor till 11:08. I was OK because I didn't have to be anywhere. However, upon check-out, receptionist gave me a Starbucks gift card. I'm good. Thank you.


StarStarStarStarStar The Eye Center was able to squeeze me in on short notice and they provided excellent service —    (Patient since 0001)

The Eye Center was able to squeeze me in on short notice and they provided excellent service. I have nothing but positive things to say - highly recommend.


StarStarStarStarStar very pleasant & excellent job. —    (Patient since 2016)

very pleasant & excellent job.


StarStarStarStarStar great service and hospitality. Very professional and prompt with appointments and communication —    (Patient since 2016)

great service and hospitality. Very professional and prompt with appointments and communication. Pricing was also reasonable.


StarStarStarStarStar Everyone was very helpful and friendly —    (Patient since 2016)

Everyone was very helpful and friendly. I would definitely return to Costco for all my eyecare needs.


StarStarStarStarStar Dr. Lewis was great. She took time to explain cataracts. Very professional overall. —    (Patient since 2017)

Dr. Lewis was great. She took time to explain cataracts. Very professional overall.


StarStarStarStarStar really nice and helpful. would definitely recommend. —    (Patient since 2016)

really nice and helpful. would definitely recommend.


StarStarStarStarStar On time and every thing went smoothly. I was not pressured to buy glasses —    (Patient since 0001)

On time and every thing went smoothly. I was not pressured to buy glasses. Done very professionally


StarStarStarStarNo Star Very helpful and nice attitude —    (Patient since 0001)

Very helpful and nice attitude. For the lady, who was doing all the exams, she can smile more often:) The doctor was so nice and provided good informations.


StarStarStarStarStar excellent  —    (Patient since 2017)

excellent from Jessica to Dr Kris


StarStarStarStarStar Why go anywhere else —    (Patient since 2016)

Dr. Knous could not be more professional, I would advise anyone in need of eye care to see him.


StarStarStarStarStar Dr. Knous has become one of my favorite health care professionals —    (Patient since 2017)

Dr. Knous has become one of my favorite health care professionals. He's friendly, takes time to get to know you, obviously very competent professionally, and explains your eye health/condition and any recommendations in an easy to understand manner. The glasses selection, fitting, and purchasing experience is also first rate. I've been to several local eye care centers over the years, and it really doesn't get any better than the group at the Grafton Costco.


StarStarStarStarStar People very easy to communicate with. A very pleasent experience  —    (Patient since 2016)

People very easy to communicate with. A very pleasent experience


StarStarStarStarStar Thorough eye exam and all my questions answered. Our nervous 7 year —    (Patient since 2017)

Thorough eye exam and all my questions answered. Our nervous 7 year. Old was quickly put at ease by Dr. Knous.


StarStarStarStarStar Courteous, prompt and professional. Takes the time to answer any concerns —    (Patient since 2016)

Courteous, prompt and professional. Takes the time to answer any concerns. I am happy with their services.


StarStarStarStarStar Very nice up to date office and technology. Would go back again. Staff excellent. —    (Patient since 0001)

Very nice up to date office and technology. Would go back again. Staff excellent.


StarStarStarStarStar I was very, very satisfied with my eye examination by Dr. Knous —    (Patient since 2017)

I was very, very satisfied with my eye examination by Dr. Knous. This is the second time I had my exam by Dr. Knous. I have had two eye operations, one on each eye. I have prism corrections for each eye. Dr. Knous corrected my vision in my left eye to 30 and the vision in my right eye to 20.


StarStarStarStarStar Nice doctor, no wait for scheduled appointment time.  —    (Patient since 2019)

Nice doctor, no wait for scheduled appointment time.


StarStarStarStarStar friendly staff and dr. Informative and helpful. —    (Patient since 2017)

friendly staff and dr. Informative and helpful.


StarStarStarStarStar Good experience —    (Patient since 0001)

It was overall a good experience. The doctor and assistant were both friendly and skilled.


StarStarStarStarStar Dr, Michelle Lewis —    (Patient since 0001)

Dr, Michelle Lewis was very thorough and explained everything to me. She did a number of tests and was helpful and professional with her suggestions.


StarStarStarStarStar Great experience and very thorough in explaining. —    (Patient since 2017)

Great experience and very thorough in explaining.


StarStarStarStarStar I have gone to Grafton Eye Center a couple times now for my eye exam and have been very pleased... —    (Patient since 2019)

I have gone to Grafton Eye Center a couple times now for my eye exam and have been very pleased with my experience. The people are always friendly and welcoming. Dr. Knous is very knowledgeable and takes the time to answer any questions I may have.


StarStarStarStarStar Eye appointment —    (Patient since 0001)

The staff was great and very detailed on my visit. Everything was a great experience.


StarStarStarStarStar Great care and friendly service. Dr —    (Patient since 2017)

Great care and friendly service. Dr. Knous took the time to explain my eye health to me and to answer my questions. I'll be back!


StarStarStarStarStar The best! —    (Patient since 2019)

I had a great experience as always! Dr. Knous and his staff are friendly and knowledgeable. They always do a great job!


StarStarStarStarStar Outstanding Optomistrist —    (Patient since 0001)

Dr. Knous is very thorough, he takes the time to explain and discuss the various facets of the results of the examination. When appropriate, he discusses the various choices of treatment that are available. He is never in a hurry; I trust his judgement. In addition, he has a great personality.


StarStarStarNo StarNo Star Routine eye exam  —    (Patient since 0001)

Had a routine eye exam on 8-7-15. Was very satisfied with Dr. Knous. He explained everything to me as we went along and I appreciated that. Only complaint . . . my insurance co-pay was within $15.00 of the total fee. They did not submit to my insurance. Would have liked to have paid the balance due minus the co-pay. Now I have to hassle with the insurance company. Will I return, probably not.


StarStarStarStarStar The entire family absolutely loves working with Dr. Knous —    (Patient since 2018)

The entire family absolutely loves working with Dr. Knous. He's a trusted professional and all around nice guy! See you next year!


StarStarStarStarStar Very thorough, communicative, and friendly.  — 

Very thorough, communicative, and friendly.


StarStarStarStarStar thorough and honest — 

Dr Knous took a lot of extra time to explain how my eye problems were affecting my vision. Also told me that my present eyeglass prescription was just what it should be and did not need new glasses. Saved me money and was very much appreciated.


StarStarStarStarStar Very quick efficient appointment, with concise options presented  —    (Patient since 2017)

Very quick efficient appointment, with concise options presented


StarStarStarStarStar All in all it was a very good experience. Everyone was very professional and friendly —    (Patient since 2019)

All in all it was a very good experience. Everyone was very professional and friendly. The doctor was very knowledgeable and answered all of my questions. The receptionist was also very friendly and helpful.


StarStarStarStarStar I enjoy Dr. Knous's honesty and through explanations. I feel we have an ideal Dr — 

I enjoy Dr. Knous's honesty and through explanations. I feel we have an ideal Dr./Patient relationship.


StarStarStarStarStar Dr. Knous was thorough and explained things as he did my eye exam — 

Dr. Knous was thorough and explained things as he did my eye exam. I'd recommend the Grafton Eye Center. The girls at the eyeglass counter were very helpful in picking out glasses as well!


StarStarStarStarStar Dr. Knous and his staff provide excellent care. I would highly recommend that you see Dr — 

Dr. Knous and his staff provide excellent care. I would highly recommend that you see Dr. Knous for your vision care.


StarStarStarStarNo Star Dr Knouse is very professinal and a i would recommend hime to everyone —    (Patient since 2018)

Dr Knouse is very professinal and a i would recommend hime to everyone


StarStarStarStarStar wonderful —    (Patient since 2017)

The experience was great from the minute I walked in the door. I LOVED that there are hours on a Sunday, just so helpful with a busy schedule. I appreciated Dr. Wicklund's friendliness, knowledge, and expertise. This is a great place to come for your eye health!


StarStarStarStarStar Didn't get in when our appointment was scheduled, took an extra 20 minutes to even be seen — 

Didn't get in when our appointment was scheduled, took an extra 20 minutes to even be seen. But, once we were seen, it was a quick appointment. The selection of glasses was good, found a pair I liked and was happy with the price.


StarStarStarStarStar Outstanding...Frist time in about 10 years and every thing went fast and smooth.Thanks...Gary W —    (Patient since 2017)

Outstanding...Frist time in about 10 years and every thing went fast and smooth.Thanks...Gary W. Clark


StarStarStarStarStar All staff were very friendly, professional and knowledgeable I have recommended Dr — 

All staff were very friendly, professional and knowledgeable I have recommended Dr.Knous and staff to my co-workers. 5 star rating! Thank you


StarStarStarStarStar it's always good visit when i come in to see you —    (Patient since 2016)

it's always good visit when i come in to see you. the whole experience is relaxing and at the same time very professional.


StarStarStarStarStar I was very pleased with how friendly and professional the staff was. —    (Patient since 2017)

I was very pleased with how friendly and professional the staff was.


StarStarStarStarStar The quality of the appointment is excellent from the reception staff, testing,through the exam... —    (Patient since 2017)

The quality of the appointment is excellent from the reception staff, testing,through the exam with Dr. Knous. He is thoughtful, clear, and direct. Our family will not go anywhere else for our eye care.


StarStarStarStarStar Dr. Knous and Dr Wickland are amazing! Very knowledgeable and personable — 

Dr. Knous and Dr Wickland are amazing! Very knowledgeable and personable. Thru the years they have always exceeded our expectations.


StarStarStarStarStar Doctor Kris was very informative about my cataract surgery. He did an excellent follow up job —    (Patient since 2016)

Doctor Kris was very informative about my cataract surgery. He did an excellent follow up job. I would have no problem recommending him to others 😀


StarStarStarStarStar really nice people, give you the facts. — 

really nice people, give you the facts.


StarStarStarStarStar Dr. Kristopher Knous has been my eye examination doctor for years. I am very satisfy his service —    (Patient since 0001)

Dr. Kristopher Knous has been my eye examination doctor for years. I am very satisfy his service. He did vision examination very detail, compared my previous vision records. In addition, he checked my eye healthy situation, and explained my concerning. I great appreciated his service, would like recommend to my friends and colleagues.


StarStarStarStarStar Had an appointment at 11, they were very prompt. Reviewed my history and did a thorough eye exam —    (Patient since 2018)

Had an appointment at 11, they were very prompt. Reviewed my history and did a thorough eye exam. All working in the optical department were knowledgeable and very helpful. A nice selection of frames and can't beat the prices. Very pleased with the experience.


StarStarStarStarStar Every one was very nice ,explained everything to my satisfaction and more . —    (Patient since 2017)

Every one was very nice ,explained everything to my satisfaction and more .


StarStarStarStarStar Dr Knous was fantastic. He is very professional and thorough —    (Patient since 0001)

Dr Knous was fantastic. He is very professional and thorough. Look forward to seeing him again next year.


StarStarStarStarStar All are very efficient and pleasant —    (Patient since 2017)

All are very efficient and pleasant. In and out, very matter of fact with new photography pictures to see inside condition of the eye! Will be back!


StarStarStarStarStar Great quick service. Very professional and impressive state of the art diagnostic tools. —    (Patient since 2016)

Great quick service. Very professional and impressive state of the art diagnostic tools.


StarStarStarStarStar It was a great experience —    (Patient since 0001)

It was a great experience. The front desk lady was really sweet and I think remembered me from the last time I was in. That was nice. Doc had the answers I needed and the appointment took no time at all.


StarStarStarStarStar Excellent —    (Patient since 2019)

Dr. Knous and his staff are excellent. The exams are thorough, professional, friendly and efficient. I have been using them for two years and found them to be a great team of people to receive my eye care.


StarStarStarStarStar I had an excellent experience. Reception staff was friendly and courteous — 

I had an excellent experience. Reception staff was friendly and courteous. Dr Knous was very knowledgeable and thorough. Kind and patient with all my questions!


StarStarStarStarStar Dr —    (Patient since 2018)

Dr. Kris was very professional, answered all my questions and gave very helpful and knowledgeable advice. I appreciate the time spent and the price was very reasonable.


StarStarStarStarStar I love this optical department —    (Patient since 2017)

I love this optical department. The eye doctors are all very nice and the receptionist is extremely patient and helpful. This is a hidden gem in Costco.


StarStarStarStarStar Dr —    (Patient since 2018)

Dr. Knous has done an excellent job proving me with prescriptions for both contacts and glasses which is amazing since I am very nearsighted with extreme astigmatism. This past summer while on vacation, I developed a problem in my left eye. The doctor I saw at an walk in clinic did not diagnose me correctly. I called Dr. Knous as soon as I got home. Not only did he fit me in that day, but he made an appointment with a specialist to treat the problem. I can't say enough about what wonderful service I had!


StarStarStarStarStar Dr Kris is very methodical about examining your eyes and explains potential issues as well as... —    (Patient since 2017)

Dr Kris is very methodical about examining your eyes and explains potential issues as well as everyday treatment and care. You leave the office with the no question unanswered. Tom Eynon 5/13/15


StarStarStarStarStar It was a wonderful and very informative experience. Dr — 

It was a wonderful and very informative experience. Dr. Lewis was very kind and through in her examination and diagnosis.


StarStarStarStarStar Great value. went quickly and answered all my questions. see you next year. —    (Patient since 2017)

Great value. went quickly and answered all my questions. see you next year.


StarStarStarStarStar Very pleasant and informative!! I WILL BE BACK. —    (Patient since 2016)

Very pleasant and informative!! I WILL BE BACK.


StarStarStarStarStar I have all the trust and confidence in the world with Dr —    (Patient since 2018)

I have all the trust and confidence in the world with Dr. Knous and appreciate the timely and friendly manner in which the appointment was handled. I also enjoyed meeting Jessica and think she is doing a great job. I wouldn't go anywhere else and will always recommend the eye care at Costco.


StarStarStarStarStar Dr Knous took time and explained everything very well, and made sure I understood why I was having... — 

Dr Knous took time and explained everything very well, and made sure I understood why I was having such headaches. He also answered any questions I had. I never felt rushed, and really felt important as his patient. Thank you!


StarStarStarStarStar Grafton Eye Center made it so easy to become a new patient, set up an appointment quickly and... —    (Patient since 2017)

Grafton Eye Center made it so easy to become a new patient, set up an appointment quickly and effeciently. Dr. Knous was very knowledgable and helpful. I would highly recommend them!


StarStarStarStarStar I love the Grafton Eye Center. Dr Knaus is very personable and knowledgeable —    (Patient since 2017)

I love the Grafton Eye Center. Dr Knaus is very personable and knowledgeable. He explains with great detail questions about my eyes. I would highly recommend this center.


StarStarStarStarStar Courteous, prompt service done with a professional manner —    (Patient since 2016)

Courteous, prompt service done with a professional manner. I couldn't have asked for a better experience.


StarStarStarStarStar The doctor seemed thorough in his examine —    (Patient since 2018)

The doctor seemed thorough in his examine. He listened to what I had to say, and the best part was that I had my name on the cancellation list. I got a call the next day and got in when I wanted and didn't have to wait 3 weeks.


StarStarStarStarStar I come to Grafton Eye Center because of Dr.kuous — 

I come to Grafton Eye Center because of Dr.kuous. I have moved to Appleton and travel 90 miles to see him. He is very knowledgeable, takes the time to explain every thing and answers all of my questions.


StarStarStarStarStar Everything was good except that I was not offered any type of sunglasses since my pupils were... —    (Patient since 2018)

Everything was good except that I was not offered any type of sunglasses since my pupils were dilated.


StarNo StarNo StarNo StarNo Star Moron who instructed my son on lens care said it was ok to use saliva on his contacts! My 12-year... —    (Patient since 2017)

Moron who instructed my son on lens care said it was ok to use saliva on his contacts! My 12-year old son got his first pair of contacts this week to use for sports. The next day, I gave him a run down of do's and dont's such as washing hands and not using tap water or saliva on his contacts. He told me the lady who instructed him on contact lens care said not to use tap water but saliva was ok if he was out of lens solution. She later handed me a Care and Maintenance sheet that says, "Never use tap water or saliva on your contacts." I told my son she was wrong about using saliva on contacts, but he says she knows what she's talking about. He thinks she knows more than I do about contacts even though I wore them 20 years. Thanks Grafton Eye Center. The Optometrist should call us to give him correct information before he develops unsanitary habits. I would suggest firing or retraining the lady behind the counter.


StarStarStarStarStar The best eye care I have ever had in 66 years. Thank you Dr. Knous —    (Patient since 2017)

The best eye care I have ever had in 66 years. Thank you Dr. Knous. I will tell everyone I know about Grafton Eye Center.


StarStarStarStarStar great experience from start to finish —    (Patient since 2017)

Hadn't been to the eye doctor in many years so I wasn't sure what to expect. The staff was very professional and they explained everything thoroughly and in a way that was easy to understand. Great experience from start to finish. I will definitely recommend them to friends and family.


StarStarStarStarStar Dr. Knous was excellent. I highly recommend him. —    (Patient since 0001)

Dr. Knous was excellent. I highly recommend him.


StarStarStarStarStar QUICK EFFICIENT AND PERSONABLE —    (Patient since 2018)

QUICK EFFICIENT AND PERSONABLE


StarStarStarStarStar Service with a smile —    (Patient since 2017)

Many might think that Costco wouldn't be the best place for eye care, but they would be wrong. I am so thoroughly impressed with the professionalism, service, value and care at the Costco eye center. I would highly recommend them to anyone.


StarStarStarStarStar Experience was excellent! — 

Experience was excellent!


StarStarStarStarStar Professioinal, friendly, efficient, and thorough.. —    (Patient since 2017)

Professioinal, friendly, efficient, and thorough..


StarStarStarStarStar I appreciate the kind and through service I receive here. Dr. Knous is great. —    (Patient since 2017)

I appreciate the kind and through service I receive here. Dr. Knous is great.


StarStarStarStarStar I did not know there was an eye center in Costco you don't need a membership! Great service I will... — 

I did not know there was an eye center in Costco you don't need a membership! Great service I will be an ongoing customer!


StarStarStarStarStar  —    (Patient since 2017)

My appointment went very well, as I was early, and they were able to take me right away. The staff were professional and courteous and I would easily recommend them to other people.


StarStarStarStarStar First time visiting Grafton eye center — 

First time visiting Grafton eye center. From checking in with Beth to seeing Dr Knous, to picking out my new glasses with the help of Anthony, the experience could not have been better. Thanks.


StarStarStarStarStar Was able to schedule an appointment the same day as my request, no problems. —    (Patient since 2017)

Was able to schedule an appointment the same day as my request, no problems.


StarStarStarStarStar All my children have been to the Grafton Eye Center in Costco and we Love it —    (Patient since 2017)

All my children have been to the Grafton Eye Center in Costco and we Love it. My chikdren are very shy and they make them feel very comfortable and unafraid. Thank you!


StarStarStarStarStar Dr. Wicklund was thorough and took the time to answer all my questions.  —    (Patient since 2017)

Dr. Wicklund was thorough and took the time to answer all my questions.


StarStarStarStarStar Big fan of the Doctor K —    (Patient since 2017)

Big fan of the Doctor K. Very cool and professional however it would of been nice if the receptionist would of told me I was out of network. I only assume I was because of the high cost of my bill.


StarStarStarStarStar Appointment —    (Patient since 2017)

My appt. was right on time and everything about Dr. Knous was superior!


StarStarStarStarStar All good except you got my last name wrong upon sending my referral. —    (Patient since 2017)

All good except you got my last name wrong upon sending my referral.


StarNo StarNo StarNo StarNo Star Appointment was little too fastStaff (secretary wasn't welcoming) when we walked in, didn't say... — 

Appointment was way too fast Staff (secretary wasn't welcoming) when we walked in, didn't even say hello. Teaching class (how to place contact lenses in) was absolutely horrible) secretary who was teaching, was tipping, working with paper and same time try to look on as with side vision plus touching contact lenses same time until I ask to pay attention on us And after it was not good attention. I used to go with my daughter to different office because she has insurance, but my relative who came to visit us has no insurance and I decided to take him to costco it was my mistake I compared service and teaching I am not going to come back.


StarStarStarStarStar Such a great place to go! Very friendly and informative. Our whole family will deffinitly go back. —    (Patient since 2018)

Such a great place to go! Very friendly and informative. Our whole family will deffinitly go back.


StarStarStarStarStar Great Service and environment!!! —    (Patient since 2017)

Thanks for the thorough eye exam. The great environment and great service made for an enjoyable experience. I was in and out within 30 minutes, including ordering glasses. Great job!!!!


StarStarStarStarStar Doctor Kris was friendly, professional, helpful and thorough with the process.. —    (Patient since 2017)

Doctor Kris was friendly, professional, helpful and thorough with the process of my getting different contact lenses. This is the first time I visited and I was pleased with theresults. Jessica was extremely helpful too.


StarStarStarStarStar Awesome experience! —    (Patient since 2019)

I hadn't been to the eye doctor in years and my eyes were starting to get blurry so I scheduled and appointment at the clinic. Every single part of my experience was perfect from my initial call to schedule an appointment, welcoming feeling when I arrived, to my actual exam. I was pretty nervous and Dr. Wicklund was so reassuring and helpful. I will recommend the Grafton Eye Center to everyone.


StarStarStarStarStar I've had my eyes examined at Grafton Costco about half a dozen times and this last time was the... — 

I've had my eyes examined at Grafton Costco about half a dozen times and this last time was the best experience I've had there. The optometrist, a new one for me, was friendly and talkative and, at the same time, efficient and well informed. Normally, I find optometrists to be efficient and knowledgeable but sometimes lacking interpersonal skills. Not the case here.


StarStarStarStarStar Great customer service —    (Patient since 2017)

5 star service. Fast and friendly!


StarStarStarStarStar Excellent —    (Patient since 2019)

Excellent. Very patient with explanations during exam and offered excellent options while leaving the decision up to me.


StarStarStarStarStar Great staff! Wonderful and very informative doctors! Highly recommend —    (Patient since 0001)

Great staff! Wonderful and very informative doctors! Highly recommend


StarStarStarStarStar Wonderful experience- first time receiving an eye exam. The Eye Dr —    (Patient since 2017)

Wonderful experience- first time receiving an eye exam. The Eye Dr. Kristopher was very thorough and patient and explained everything. All staff were friendly and courteous.


StarStarStarStarStar Friendly staff. I had a good experience with Dr. Knous. — 

Friendly staff. I had a good experience with Dr. Knous.


StarStarStarStarStar I thought the Doctor was very knowledgeable and the technology was impressive —    (Patient since 0001)

I thought the Doctor was very knowledgeable and the technology was impressive. He explained every part of the procedure and what it meant to my overall eye health. I left with a great understanding of my current and future needs. The Doctor was down to earth and easy to have conversation with.


StarStarStarStarStar Great Experience —    (Patient since 2018)

I regularly have my eyes checked at least every 2 years. I had an excellent exam and Dr. Knous was quite helpful and explained everything very well.


StarStarStarStarStar Very knowledgable and nice personality.  —    (Patient since 0001)

Very knowledgable and nice personality.


StarStarStarStarStar Seen in a timely fashion; Dr. and staff friendly; all questions answered to our satisfaction —    (Patient since 2017)

Seen in a timely fashion; Dr. and staff friendly; all questions answered to our satisfaction. Would recommend them to friends. I don't give a 5 star rating to anyone. I feel there is always room for improvement.


StarStarStarStarStar I was very impressed by the office and recepionist, she was kind and helpful. Dr — 

I was very impressed by the office and recepionist, she was kind and helpful. Dr. Knous took time to explain everything to me and carefully examined my eyes. Very satisfied. Thank you


StarStarStarStarStar Very knowledgeable friendly —    (Patient since 0001)

Very knowledgeable friendly


StarStarStarStarStar Excellent exam! Very thorough and informative. Glad I waited 2 weeks for the exam —    (Patient since 2018)

Excellent exam! Very thorough and informative. Glad I waited 2 weeks for the exam. Well worth the wait! Dr. Michelle was great.


StarStarStarStarStar It was very complete and Dr. Lewis was friendly and professional.  —    (Patient since 2017)

It was very complete and Dr. Lewis was friendly and professional.


StarStarStarStarStar Very good experience —    (Patient since 2017)

Very good experience. Receptionist was very nice. Dr. Lewis was also very nice.


StarStarStarStarStar Very professional experience —    (Patient since 2016)

Very professional experience


StarStarStarStarNo Star Wonderful, informative. Nice staff and on-time! —    (Patient since 2017)

Wonderful, informative. Nice staff and on-time!