the eye gallery

Dr. Arnold Bulos

Star Star Star Star Star 36 Reviews

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Reviews

StarStarStarStarStar Nice location, doctor is very thorough and prov... — 

Nice location, doctor is very thorough and provides a lot of information. Appointment was on time and they have a great glasses selection. Would definitely recommend!


StarStarStarStarStar A friend had suggested Dr. Bulos and I've been ... — 

A friend had suggested Dr. Bulos and I've been very satisfied with the two exams I have gotten here. Dr. Bulos is very thorough. He even shed light on a condition that UM failed to tell me about when I'd been there for a consult. He is very professional and thorough. My dry eye syndrome is much better--he prescribed drops that have helpedmy sight considerably. I am an inquisitive person by nature and Dr. Bulos is always very patient and gives me in-depth answers to my questions.


StarStarStarNo StarNo Star Dr. Bulos was very thorough, friendly and thoug... — 

Dr. Bulos was very thorough, friendly and thoughtful. I could tell that he is very passionate about his job and intent on giving his patients the best quality care. I have zero complaints about my experience with the doctor, but I do have to say that my experience with the FOH staff was poor. I don’t know their names, but there were two people (one male and one female) working in the front when I arrived for my appointment. I was not greeted by either of them, and when I was finally acknowledged, there was no friendliness or welcoming quality to their tone. Once I was taken back to the exam room for eye tests, the female staff member performed them without telling me what the tests were for, or warning me of an impending puff in the eye. Additionally, the male staffer stood in the doorway observing the proceedings for what I assumed were training purposes, but he didn’t say anything, he just continued to stand in the doorway chewing gum. I have to say that it was very odd and slightly unnerving, and had it not been for my excellent experience with Dr. Bulos, I can honestly say I would not come back. I think that the front of house staff could really use some customer service training, including simply greeting customers when they come in the door. I thought it MIGHT have just been a weird fluke, but I had the same experience with the same two people when I came back to pick up my contacts.


StarStarStarStarStar Everyone was kind and knowledgeable. I had nume... — 

Everyone was kind and knowledgeable. I had numerous questions for the doctor and he was able to answer them efficiently and in a way I was able to understand. Also, the exam is actually kind of cool with the technology they utilize.


StarStarStarStarStar Exceptional service and medical equipment  — 

Exceptional service and medical equipment


StarStarStarStarStar Fast and attentive service.  — 

Fast and attentive service.


StarStarStarStarStar I had a great appointment!  — 

I had a great appointment! The staff is very knowledgeable and extremely kind. The quality and selection of glasses frames offered is very large; it took me close to a half hour to pick out a pair of frames!


StarStarStarStarStar The Best Experience I've ever had — 

Everyone I met was super friendly. They work very efficiently and the use of Technology is very impressive. They take the time to explain what they are doing and why they are doing it. They made scheduling the appointment super easy. I wish going to my doctor was this easy.


StarStarStarStarStar Clean, friendly, professional, love the selecti... — 

Clean, friendly, professional, love the selection of eyewear, always get your glasses within 7days. Location is perfect. 3 members of my family go here, it's absolutely the best place to go for eye care


StarStarStarStarStar Friendly Staff — 

Staff was very friendly and prompt. All are very knowledgeable and helpful.I have a tenancy to act like i have known total strangers for years and the staff fell right into play and acted as if they have known me for years as well. AWESOME.


StarStarStarStarStar Great Dental office — 

Nice ambiance & friendly staff


StarStarStarStarNo Star The overall professional, polite and customer s... — 

The overall professional, polite and customer service oriented approach was appreciated and well received. Dr. Bulos was very thuruogh and took his time, with great "chair-side" manner! The selection of frames that were covered by my instance was a lack there of and somewhat disappointing compared to other offices. Also, it would have been nice to see at least one female working! I believe there are female staff members (I think!!!), but it was an office of 4 males and this can be a huge turn-off to the female population.


StarStarStarStarStar Dr. Bulos is an exceptional eye doctor — 

Dr. Bulos is an exceptional eye doctor. He is very thorough, takes his time and does tests that other opthomoligist who I have seen never do. He also follows through with a very detailed report of your exam. I would give him 10 stars out of 10.


StarStarStarStarStar Efficient courteous supberb clinical informatio... — 

Efficient courteous supberb clinical information


StarStarStarStarStar The Right Fit.  — 

The Right Fit. I was about to give up finding the right fit for my vision situations which are frustrating & challenging to live with. But your doctor's approach really bolstered my confidence in that he seems to know what's doing AND explained everything to me in a nice way. My past experiences with other vision experts left me frustrated. They made me feel dismissed, unimportant, or wanted to give me a general fix. Your doctor offered me solutions (no pun intended) no other vision dr ever has, a fix that fits ME.


StarStarStarStarStar Loved the customer service. I went here in the ... — 

Loved the customer service. I went here in the past and returned due to the professionalism. Not sure why I left, but glad I am back.


StarStarStarStarStar I had a great experience at the Eye Gallery, Dr... — 

I had a great experience at the Eye Gallery, Dr. Bulos and his staff were very friendly and helpful.


StarStarStarStarStar AAA+++!! . Nice office with friendly people and... — 

AAA+++!! . Nice office with friendly people and excellent service!


StarStarStarStarNo Star Hello ~ What I do not like is the introduction ... — 

Hello ~ What I do not like is the introduction when entering the gallery. The gentleman that greeted us used a photo taken to identify us. It was very impersonal and it didn't resignate well for an introduction. We came into the gallery and I had to say who we we're before I received a greeting. This method was poor method of opening up a dialogue for client relations. Thanks for allowing me to share. Respectfully,


Reply

Thank you for your input... the eye gallery team ;-)

StarStarStarStarStar The staff was very kind and helpful. My family ... — 

The staff was very kind and helpful. My family was comfortable. We were all a little nervous but they made the visit pleasant. The doctor was very thorough and kind. He listened to all of our concerns and emailed afterwards with helpful supplement information. We all loved this place


StarStarStarStarStar The Eye Gallery: The premier optical experience — 

The Eye Gallery is simply the premier optical experience in Ypsilanti. The space is inviting and relaxing. The team is professional and friendly. It's just a wonderful experience over all. I highly recommend the Eye Gallery for your optical needs.


StarStarStarStarStar Great experience.  — 

Thoroughly impressed by the friendliness and knowledge of the staff. Dr Bulos is thorough, and very reassuring. The equipment is state of the art.


StarStarStarStarNo Star Cheerful environment, disappointing follow through — 

Very happy with Dr. Bolous and his staff during the appointment. Each procedure was explained by the tech, Dr. Bolous' skills were top notch, as well as his delightful personality, and the staff was extremely helpful in choosing frames. The only downside was follow through. My information wasn't emailed to me and the referral wasn't sent because the office didn't have my email address. However, I do have a working phone, but didn't receive a call. I had to follow up several days later.


StarStarStarStarStar My visit was absolutely flawless. The staff was... — 

My visit was absolutely flawless. The staff was incredible, the facilities were immaculate, and I was in and out within my allotted appointment time.


StarStarStarStarStar I cannot thank them enough. — 

Fantastic doctor with a great staff. They exceeded expectations by going above and beyond to help me select frames that i am comfortable with.


StarStarStarStarStar Very friendly, and accommodating. Testing very ... — 

Very friendly, and accommodating. Testing very informative. Lots of frames to choose from. Thanks!


StarStarStarStarStar My best feature of The Eye Gallery is the compr... — 

My best feature of The Eye Gallery is the comprehensive report that you are sent after your visit. That was the first time any eye doctor has done that for me.


Reply

Thank you! We are glad that our eye reports that are sent out to each patient examination is well appreciated. -the eye gallery

StarStarStarStarStar Dr. Bulos gave me the best exam I have ever had... — 

Dr. Bulos gave me the best exam I have ever had!


Reply

Thank you for your review! See you next year. -the eye gallery ;-)

StarStarStarStarStar I enjoy going to the Eye Gallery. Everyone is a... — 

I enjoy going to the Eye Gallery. Everyone is always very friendly and fast to help.


Reply

Thank you for your kind review. -the eye gallery

StarStarStarStarStar They are very thorough with the exam.  — 

They are very thorough with the exam.


StarStarStarStarStar Staff was friendly, my wait time was next to no... — 

Staff was friendly, my wait time was next to nothing, very thorough, and everything was explained well.


StarStarStarStarStar Most thorough eye exam I ever had.  — 

Most thorough eye exam I ever had.


StarStarStarStarStar Dr. Bulos ROCKS! — 

The team was great and very accommodating. Dr. Bulos is wonderful, funny, and attentive to your concerns and really educating on the health of your eyes. I would, and have, recommended family and friends!


Reply

Thank you for your referral to the eye gallery and Dr. Bulos. We look forward to caring for their eye health.

StarStarStarStarStar Very nice and professional!!! — 

Very nice and professional!!!


Reply

Thank you for your review.. ;-)

StarStarStarStarStar Love this place! The environment/staff is so fr... — 

Love this place! The environment/staff is so friendly and I always leave happy!


Reply

Thank you for your review! ;-)

StarStarStarStarStar Everyone was friendly right when I walked in th... — 

Everyone was friendly right when I walked in the door and Dr. Bulos really knows what he's talking about.


Reply

Thank you so much for you review!