The Eye Experts

Star Star Star Star Star 137 Reviews

<<

Reviews

StarStarStarStarStar Definitely Eye Experts —    (Patient since 2017)

I have been a patient with the Eye Experts for over 20 years. I have always received focused care and have never felt rushed.


StarStarStarStarStar The facility was clean and the staff was pleasa... —    (Patient since 2019)

The facility was clean and the staff was pleasant and more importantly efficient. Dr. Alexander Sudartian was very personable and helpful during my eye exam. He made the medical setting comfortable. The best part was the timely ness of the appointment. I didn’t wait for long periods of time and want even rushed through the appointment.


StarStarStarStarStar Staff was polite and knowledgeable.  —    (Patient since 2019)

Staff was polite and knowledgeable. Dr. Richardson was thorough and explained his findings and made practical positive advice.


StarStarStarStarStar Absolute best experience I’ve had a doctors off... —    (Patient since 2019)

Absolute best experience I’ve had a doctors office by far. Very attentive and most importantly, Doctor was caring, understanding, and very knowledgeable in his profession. I just wished that every doctor would have these important qualities. Thank you!!


StarStarStarStarStar Excellent service & staf —    (Patient since 2019)

Excellent service & staff


StarStarStarStarStar Eye Experts are awesome. —    (Patient since 2017)

The Eye Experts are awesome. Staff is friendly and professional. Wait time is about 10 to 15 minutes. Every procedure they do is explained to you and your questions are answered to make sure you understand.


StarStarStarStarNo Star The staff was friendly, Dr. Sudarshan was espec... —    (Patient since 2019)

The staff was friendly, Dr. Sudarshan was especially pleasant and compassionate. I really wish that the procedure that was recommended had been covered by insurance.


StarStarStarStarStar  —    (Patient since 2017)

The staff at the Brownsville office is very professional and courteous. Dr. Calderon is very knowledgeable and shows empathy to his patients. They make a great team.


StarStarStarStarStar Excellent service and great environment. —    (Patient since 2019)

Excellent service and great environment.


StarStarStarStarStar Very professional they took me in quickly and a... —    (Patient since 2019)

Very professional they took me in quickly and all procedures were explained to me


StarStarStarStarStar Very professional,informative and caring. —    (Patient since 2019)

Very professional,informative and caring.


StarStarStarStarStar Efficient eye clinic —    (Patient since 2019)

Lots of patients but their system in seeing them worked quickly and efficiently.


StarStarStarStarNo Star Very satisfied with the visit. The receptionis... —    (Patient since 2019)

Very satisfied with the visit. The receptionist was a little insistent about receiving pmt. even though I had not finished submitting copies of ID and insurance or filled out the initial forms. Also, the constant appointment reminders--calls, emails and texts was overboard.


StarStarStarStarStar Excellent doctor and staff —    (Patient since 2019)

Dr. Sudarshan and his staff were kind and courteous. Dr. Sudarshan and his staff took the time to explain all of my questions and concerns.


StarStarStarStarStar Top rated service very nice friendly exppeople ... —    (Patient since 2019)

Top rated service very nice friendly experience people Was their to helped needed thank you so much


StarStarStarStarStar Me cobraron $80 dollars con mi seguro, la pers... —    (Patient since 2019)

Me cobraron $80 dollars con mi seguro, la persona que me atendio NO me dijo que me convenia no usar mi seguro y asi pagaria$70 dollars, deben informarnos correctamente si usar o no usar El seguro. Gracias!!!


StarStarStarStarStar  —    (Patient since 2019)

Awesome service by all personnel


StarStarStarStarStar Great staff and doctors. Very clean office area... —    (Patient since 2019)

Great staff and doctors. Very clean office area, front and back


StarStarStarStarStar Very well organized and friendly  —    (Patient since 2019)

Very well organized and friendly


StarStarStarStarNo Star Process of verifying insurance is too slow. —    (Patient since 2018)

Process of verifying insurance is too slow.


StarStarStarStarStar Very please and grateful for your great attenti... —    (Patient since 2019)

Very please and grateful for your great attention and service. Thanks


StarStarStarStarStar  —    (Patient since 2019)

Everything was excellent...no complaints


StarStarStarStarStar Dr. Sudarshan and staff. —    (Patient since 2018)

Dr. Sudarshan and staff are extremely efficient and kind. You can be assured that your eyes are being attended with professional care.


StarStarStarStarStar Staff are very professional and friendl —    (Patient since 2017)

Staff are very professional and friendly


StarStarStarStarStar everything was fine and people were very adept ... —    (Patient since 2018)

everything was fine and people were very adept at what they were doing


StarNo StarNo StarNo StarNo Star I dont think I’ll return to your office anymore... —    (Patient since 2018)

I dont think I’ll return to your office anymore,the staff failed to get me an appointment, and he didn’t care me leaving without one had to make an appointment somewhere else and wasn’t hard to find an appointment like at your office.


StarStarStarStarStar Excellent, Proffessional care from the Doctor a... —    (Patient since 2018)

Excellent, Proffessional care from the Doctor and entire staff . thank you,Mr. Santana LUCIO Jr.👌😊


StarStarStarStarNo Star I am please with the services provided. Everybo... —    (Patient since 2018)

I am please with the services provided. Everybody are very nice and helpful. Thanks for the support.


StarStarStarStarStar This is my first time I visit the Doctor , I wa... —    (Patient since 2018)

This is my first time I visit the Doctor , I was very pleased with my visit. The whole staff was very professional and I was very pleased with the Doctor they made me feel like family . Thanks .


StarStarStarStarStar The employers were very nice and attending. The... —    (Patient since 2018)

The employers were very nice and attending. The doctor was great at explaining and examining my daughter!!


StarStarStarStarStar Very professional staff and fast services  —    (Patient since 2018)

Very professional staff and fast services


StarStarStarStarStar Excellent serivce, knows what they are doing  —    (Patient since 2018)

Excellent serivce, knows what they are doing


StarStarStarStarStar I was so pleased with the doctor and the superi... —    (Patient since 2018)

I was so pleased with the doctor and the superior office staff.


StarStarStarStarNo Star Disappointed with how long it took 4 my next vi... —    (Patient since 2018)

Disappointed with how long it took 4 my next visit (being that I needed a microscopic sugary 2 remove a Stye on my eye). Other than that all other services were great...


StarStarStarStarStar Great doctor very nice explains everything to ... —    (Patient since 2018)

Great doctor very nice explains everything to you any questions ask and he will answer the whole staff is great


StarStarStarStarStar Excellent staff and customer service  —    (Patient since 2018)

Excellent staff and customer service


StarStarStarStarNo Star Long waiting periods and doesn't take you in at... —    (Patient since 2018)

Long waiting periods and doesn't take you in at appointment time


StarStarStarStarNo Star Long Wait —    (Patient since 2017)

My appointment was for 2:00 pm. I showed up 15 minutes early hoping to get out early. I did not leave until after 4:30 pm. That was a long time to spend.


StarStarStarStarStar Great service to a new patient. Professional st... —    (Patient since 2018)

Great service to a new patient. Professional staff. Very pleased.


StarStarStarStarStar I visit every 6 months Eye experts are excelle... —    (Patient since 2016)

I visit every 6 months Eye experts are excellent but in this last visit I thought wait times before entry and between departments were long.


StarStarStarStarStar Very professional staff. They explain every tes... —    (Patient since 2017)

Very professional staff. They explain every test/procedure. Had cataract surgery both eyes July & Sept 2017. Pleased with results. Dr. Sudarshan is a hoot!


StarStarStarStarStar Great Service —    (Patient since 2018)

The technician who treated me was very courteous and professional. He was very patient with me and answered all of my questions. Dr. Richardson was also very professional, and I felt that I was in the best care.


StarStarStarStarStar Great service. Staff was/is very friendly and r... —    (Patient since 2018)

Great service. Staff was/is very friendly and respectful.


StarStarStarStarStar Excellent efficient quality service. There was ... —    (Patient since 2017)

Excellent efficient quality service. There was no rush to get you out and no lpng waits. The staff was great.


StarStarStarStarStar I liked that my appointment was closer to closi... —    (Patient since 2017)

I liked that my appointment was closer to closing time because I was in and out in no time and when its earlier in the day ... anything before 2 pm it just took hours for us to get out of that office. Too many waiting times . And same, if I recommend anyone I will tell them to schedule their appts after 3 pm.


StarStarStarStarStar The Eyre Experts are first class! The only par... —    (Patient since 2017)

The Eyre Experts are first class! The only part of Elinor's (she has Alzheimers) exam that I wondered about was the inordinate length of time the technician spent on selecting glasses lenses. We are not about to get glasses for a 91 year old wino can see a speck of dust at 10 feet nor did Dr. Richardson ask us to.This survey was completed by Elinor's husband Leonard


StarStarStarStarStar La revisión que hicieron en las diferentes etap... —    (Patient since 2017)

La revisión que hicieron en las diferentes etapas para checar mi problema fue muy minuciosa me gusto y lo recomiendo ampliamente.


StarStarStarStarStar Helpful doctor and st —    (Patient since 2017)

Helpful doctor and staff


StarStarStarStarStar Perfection —    (Patient since 2017)

My husband enjoyed his coffee while waiting for me. The attendants were all so cordial and complimentary. It was a pleasant visit to your office. I received a good report that my surgery is working perfectly. Thank you, to all of your people. We love to visit, but keep it on an occasional basis, please. God bless all of you.


StarStarStarStarStar Every single staff member that attended me was ... —    (Patient since 2017)

Every single staff member that attended me was extremely polite and made my appt easy and smooth.


Reply

Thank you Graciela Martinez! A review like this means a lot to The Experts who attended you. They work and train hard, so it is nice to get some feedback. Have a nice Day!

StarStarStarStarStar Excellent professionalism, great staff and plea... —    (Patient since 2017)

Excellent professionalism, great staff and pleasant atmosphere.


Reply

Thank you John. We aim to please, and honestly, it is easy for us to have a pleasant atmosphere when we have great patients like you. Have a great day!

StarStarStarStarNo Star  —    (Patient since 2018)

Personal very knowledgeable and friendly


StarStarNo StarNo StarNo Star Employees need to speak professionally at all t... —    (Patient since 2017)

Employees need to speak professionally at all times!


StarStarStarStarStar Cataract surgery done and follow-up laser has g... —    (Patient since 2018)

Cataract surgery done and follow-up laser has greatly improved my vision.


StarStarStarStarStar A very friendly and professional staff, looking... —    (Patient since 2018)

A very friendly and professional staff, looking forward to my next visit.


StarStarStarStarNo Star  —    (Patient since 2018)

Only complaint I have is that there are too many reminders for upcoming appointments. One text or email would be fine.


StarStarStarStarNo Star I like the services and everything is fine, the... —    (Patient since 2018)

I like the services and everything is fine, they just take to long it would be perfect if they take less time.


StarStarStarStarStar Always a smile and a good attit —    (Patient since 0001)

Always a smile and a good attitude


StarStarStarStarStar Brilliant Staff —    (Patient since 2018)

The staff is the best part of the optometrist visit. All of the staff is well prepared to answer any of your questions and treat you as if you're a unique patient.


StarStarStarStarStar Very professional staff —    (Patient since 2019)

Very professional staff


StarStarStarStarStar Retired —    (Patient since 2018)

Awesome, the business is close to my home .


StarStarStarStarStar Great job! Excelent Staff and Doctors —    (Patient since 2018)

Great job! Excellent Staff and Doctors


StarStarStarStarStar Very professional & personable. Thank you for y... —    (Patient since 2017)

Very professional & personable. Thank you for you help.


StarStarStarStarStar Very professional and nice staff.  —    (Patient since 2018)

Very professional and nice staff.


Reply

Thank you for choosing The Eye Experts for all your eye care needs! We appreciate you taking the time to leave feedback.

StarStarStarStarStar Thoral examinations very friendly. —    (Patient since 2019)

Thoral examinations very friendly.


Reply

Thank you for taking the time to leave some feedback!

StarStarStarStarStar Gamaliel was very professional as well as knowl... —    (Patient since 0001)

Gamaliel was very professional as well as knowledgeable in explaining any of my questions.


Reply

We are glad to hear you enjoyed your visit! Thank you for trusting The Eye Experts with your vision health.

StarStarStarStarStar Thank you for seeing me on short notice —    (Patient since 0001)

Thank you for seeing me on short notice


Reply

We take pride in being able to serve our patients in a timely manner while providing the best eye care possible. Thank you for trusting The Eye Experts.

StarStarStarStarStar awesome office  —    (Patient since 0001)

It was my first time but I felt like it had been years that I've been going. Staff is so welcoming, considerate and supportive :) love it!


StarStarStarStarStar The doctor is always so will to take time to an... —    (Patient since 2017)

The doctor is always so will to take time to answer questions and to address concerns. I never feel rushed


Reply

Thank your for trusting The Eye Experts with your vision care! We take pride in what we do and will always put the patient first before anything else. We really appreciate you taking the time to leave a comment.

StarStarStarStarStar Excellent customer service from entering to dep... —    (Patient since 2018)

Excellent customer service from entering to departure.


StarStarStarStarNo Star  —    (Patient since 2016)

Thank you for the opportunity to voice my opinion.


StarStarStarStarStar Visit went well good team and great Dr.  —    (Patient since 2017)

Visit went well good team and great Dr.


StarStarStarStarStar Great customer service.  —    (Patient since 2017)

Great customer service.


StarStarStarStarStar Awesome service, great doctor! —    (Patient since 2018)

Awesome service, great doctor!


StarStarStarStarStar Al the staff very friendly makes you feel like ho... —    (Patient since 2017)

Al the staff very friendly makes you feel like home and especial person thank you so much


Reply

Thank you for taking the time to provide us with your feedback! Thank you for trusting us with all your eye care needs. Please, refer family and friends!

StarStarStarStarStar Very good customer service and comfortable env... —    (Patient since 2018)

Very good customer service and comfortable environment.


Reply

Your input is greatly valued here at The Eye Experts. Thanks for your feedback!

StarStarStarStarStar THE SERVICE WAS EXCELLENT!!!!!!... —    (Patient since 0001)

THE SERVICE WAS EXCELLENT!!!!!!


Reply

Thank you for trusting The Eye Experts with your vision needs!

StarStarStarStarStar I recommend The Eye Experts... —    (Patient since 2017)

I recommend The Eye Experts


Reply

We appreciate you taking the time to provide us with feedback! Please refer your family and friends to us!

StarStarStarStarStar Been coming here a long time :) — 

Sometimes the waiting time is a little long, but the service and care is well worth the wait!


Reply

Thank you for your loyalty to our practice! Please keep us informed of any ways that we can make your experience better.

StarStarStarStarStar Excellent Eye Doctor —    (Patient since 2017)

Dr. Shannon is very thorough and seems genuinely concerned about my eye health.


Reply

Thank you for taking the time to provide us with feedback! We're so grateful to have Dr. Guo at our practice, and you as our patient!

StarStarStarStarNo Star Wait time was too long around two hours.... —    (Patient since 0001)

Wait time was too long around two hours.


Reply

Thank you for taking the time to provide us with feedback. We are sorry that your wait time was so long. We are, currently, implementing more protocols and hiring more staff to address this issue, and hope that you notice these changes at your next visit.

StarStarStarStarStar Great service and staff!!! Highly recommend them... —    (Patient since 2016)

Great service and staff!!! Highly recommend them


Reply

Thank you for taking the time to provide us with feedback! Referring your family and friends, to us, is the greatest compliment that we could ever receive.

StarStarStarStarNo Star Scheduling system NOT working !!! —    (Patient since 2017)

We had to wait 45 minutes to be seen first group of staff after we checked in. I don't understand why when we arrived for our appointment slightly early that we have to wait so long. Staff and doctors all very pleasant and knowledgeable. We were reminded of our appointment numerous times and I was hoping that would mean you actually tried to see patients on a schedule as scheduled. Seems i was wrong.


StarStarStarStarStar  — 

The only thing that was bad was the way the guy explained my insurance. I did not like the fact that he could not tel me why I needed a full exam. When all I went in for was an eye infection.


Reply

Thank you for your feedback. Since we are specialists, we go the extra mile for all of our patients and provide them with complete eye exams, yearly. This enables us to determine how healthy your eyes are, so it is one of our protocols. Thank you for trusting us with your vision.

StarStarStarStarStar We were treated with respect and courtesy in every way by your staff... —    (Patient since 2017)

We were treated with respect and courtesy in every way by your staff


Reply

We're honored to serve you and your family!

StarStarStarStarStar I was very happy with the service I received and the waiting time.... —    (Patient since 2015)

I was very happy with the service I received and the waiting time.


Reply

Thank you for taking the time to provide us with feedback! We are so happy that you chose us for your eye care needs. Please refer your family and friends to us!

StarStarStarStarStar Very professional and courteous  —    (Patient since 0001)

Very professional and courteous


Reply

Thank you for your input and for trusting us with your vision! Please refer us to your family and friends!

StarStarNo StarNo StarNo Star Great Place, Bad Child Doctor —    (Patient since 2016)

I usually enjoy taking my daughter to the Eye Experts because they do have a division that deals solely with children but this time we were with the adult section. That usually is not an issue because as professionals, most doctors understand that they are dealing with a toddler and adjust their conversation accordingly so that they are understood and the child is comfortable. This is not the case with Dr. Richardson. Now first off let me say that I do not expect a doctor to come in with a clown costume, jump up and down, and speak babble to my three year old but I do believe that a doctor should use words that my child can understand and make her feel at ease in an environment that she is unfamiliar with. He did not care to do either. He was cold, sarcastic when she did not understand instruction and had little patience. If this is the "Eye Expert" for my daughter, I suggest you look up the correct definition. All other visits were wonderful but because of this one, we will not be returning. Those of you who have young children, find a friendlier doctor than Richardson to go with.


StarStarStarStarStar Visit with Dr. Sudarshan March 2016 —    (Patient since 2017)

I am confident in Dr. Surdarshan's report. He is managing my issues with in depth care. Thank you.


Reply

Thank you for your feedback! We take great honor in being able to help our patients.

StarStarStarStarStar Loved our visit with one exception —    (Patient since 2018)

Loved our visit with one exception. I didn't know it would be across a middle school so with our appointment time (3:00) it would have been helpful to know so we wouldn't have been late. Regardless of that tiny mishap we were still seen quickly and staff was super friendly. I also loved how the office was very spacious.


Reply

Thank you for your feedback! We look forward to helping you and your family for years to come.

StarNo StarNo StarNo StarNo Star unprofessional and rude staff —    (Patient since 2016)

unprofessional and rude staff


StarStarStarStarStar Satisfied —    (Patient since 0001)

Was in and out within an hour. Very nice and friendly environment and had all my questions and concerns answered.


Reply

Thank you for your feedback! We are working on our wait times, but never want the quality of our care to suffer. Please refer your family and friends to us!

StarStarStarStarStar I most definitely enjoyed learning about Eye Experts lasik option — 

I most definitely enjoyed learning about Eye Experts lasik option. I've been in Brownsville for a few years and was unaware of this facility until now. Not sure why it took so long. I have confidently made the decision to go with Dr. Sudarshan for my lasik surgery.


Reply

We're so grateful that you're trusting us to guide you with this important decision. We're honored to be able to help you change your life for the better!

StarStarStarStarStar Everyone is very nice and friendly. —    (Patient since 2016)

Everyone is very nice and friendly.


Reply

Thank you for your feedback! We love what we do and it shows through our work. Please refer your family and friends to us!

StarStarStarStarStar Excellent! —    (Patient since 0001)

I feel valued and cared for at this office, all my needs are met and my questions amswered. The staff is so attentive and friendly.


Reply

Thank you for taking the time to provide us with feedback! We are so pleased to hear about your experience with us. Please refer us to your family and friends.

StarStarStarStarStar The young man that did the pre screening was awesome and very professional —    (Patient since 2017)

The young man that did the pre screening was awesome and very professional. I just did not get his name, what a shame.


Reply

David is his name, and we are happy to have him on our team! Thank you for trusting us with the care of your vision!

StarStarStarStarStar very good, my pardner is making a appointment with you to have her eyes checksd. —    (Patient since 2016)

very good, my pardner is making a appointment with you to have her eyes checksd.


Reply

Referring your loved ones to us is the best compliment that you could ever give us! Thank you!

StarStarStarStarStar I have told Dr —    (Patient since 2018)

I have told Dr. Sudarshan and his office managers what a well run, courteous and efficient office they have. The Valley should take lessons on how to run a medical practice. YOU are the best!!


Reply

You made our day! Thank you for trusting us with the care of your eyes!

StarStarStarStarStar I loved that the good doctor doesn't take himself too seriously in the sense that he feels good... —    (Patient since 2018)

I loved that the good doctor doesn't take himself too seriously in the sense that he feels good about air guitaring to Awesone John Cougar Mellencamp songs.


Reply

We're so happy to be in a position to help others. We're glad that we could help you! Thank you for sharing a laugh with us!

StarStarStarStarStar Dt. Richardson only spent 10 minutes at the most with patient —    (Patient since 2018)

Dt. Richardson only spent 10 minutes at the most with patient. Truly, the rest of the staff is who spent the time with patient. Staff was excellent!


Reply

Thank you for taking the time to provide us with feedback. It is this feedback which allows us to constantly strive for improvement. We hope that your next visit will reflect the changes that we are making in our office, in order to better serve you and the rest of our patients.

StarStarStarStarStar Had the best care I could hope for —    (Patient since 2015)

Had the best care I could hope for


Reply

It makes us so happy to hear that! Please refer us to your family and friends. We look forward to assisting you in the care of your eyes for years to come.

StarStarStarStarStar The waiting period in the lobby is too long —    (Patient since 2017)

The waiting period in the lobby is too long. The office provides refreshments and television program to make the wait much comfortable.


Reply

Thank you for expressing your concerns. We are working on our wait times and sincerely hope that you will return to witness the improvements that we have made.

StarStarStarNo StarNo Star I would have like to have the waiting time reduce from two hours. —    (Patient since 2017)

I would have like to have the waiting time reduce from two hours.


Reply

We genuinely appreciate your feedback. We are using it to improve the quality of every single one of our patients' experiences. If you do not notice an improvement in the wait time of your next visit, please do not hesitate to let us know.

StarStarStarStarStar Went for a solution but came out with non what so ever I need surgery to remove two little cyst... —    (Patient since 2015)

Went for a solution but came out with non what so ever I need surgery to remove two little cyst each in one eye and it's medical but then again blue cross won't cover it as per eye expert


Reply

Thank you for your feedback. We are always searching for better ways to serve you, and this helps us to do so. For the exact details as to why your insurance will not cover this procedure, please call our billing department at 956-541-4868.

StarStarStarStarStar THe office is decent —    (Patient since 2016)

THe office is decent. The office staff is excellent, but the techs and those that deal directly with patients are not that great. They should not be speaking about the patients they just helped in the staff it is completely unprofessional.


Reply

Thank you for expressing your concerns. We have taken them into serious consideration and have made the appropriate improvements. Without this insight, we wouldn't be able to strive for excellence, always. Therefore, we genuinely appreciate you.

StarStarStarStarStar the attention was excelent. —    (Patient since 2017)

the attention was excelent.


Reply

We are very pleased to hear that you were satisfied with your experience. Please keep us informed, in the future, of anything that we can do to better serve you.

StarStarStarStarNo Star visit at Dr. Sudarshan —    (Patient since 2018)

staff was pleasant and explained everything. I would recommend.


Reply

Thank you for taking the time to provide us with positive feedback. The best compliment that you could give us is to recommend us to your family and friends. We look forward to serving you for years to come.

StarStarStarStarStar Everyone was friendly and professional —    (Patient since 2015)

Everyone was friendly and professional


Reply

We are happy to hear that you enjoyed your experience with us. Please keep us in mind when your family and friends are in need of care. We look forward to seeing you again!

StarStarStarStarStar Great staff! Very helpful! Excellent OD! —    (Patient since 2017)

Great staff! Very helpful! Excellent OD!


Reply

Thank you for your compliments! We look forward to serving you for years to come.

StarStarStarStarStar Everyone in the doctor office were very professional about their job —    (Patient since 2019)

Everyone in the doctor office were very professional about their job


Reply

Thank you for taking the time to compliment us! We are honored to serve you. Please refer your family and friends to us!

StarStarStarStarStar I wasn't satisfied with the Dr. That attended me — 

I wasn't satisfied with the Dr. That attended me. He only spoke with the assistant and left the room without saying thank you nor anything to me, the patient.


Reply

Thank you for taking the time to voice your concern. We have taken this into consideration and have made the appropriate improvements. We sincerely hope that your next visit is more pleasurable.

StarNo StarNo StarNo StarNo Star You waste countless hours of patients' time due to poor management and a complete lack of regard... —    (Patient since 2015)

You waste countless hours of patients' time due to poor management and a complete lack of regard for the value of their time. I will be sure others are aware of your approach.


StarStarStarStarStar Everyone was very helpful and supportive. —    (Patient since 2017)

Everyone was very helpful and supportive.


Reply

Thank you for taking the time provide your insight. We look forward to serving you for years to come.

StarStarStarStarStar The staff is friendly. Dr Sudarshan is awesome. I just don't like the wait —    (Patient since 2018)

The staff is friendly. Dr Sudarshan is awesome. I just don't like the wait. I got there at 8:30 for an 8:45 appointment. Didn't leave the office until close to 11 am. It's too long to wait.


Reply

Thank you for making us aware of your concern. We are using your feedback to improve the experience of every single one of our patients. We hope that you will see the results of this at your next visit.

StarStarStarStarStar My husband first referred me. From there I brought in my Dad, brother and 2 sisters — 

My husband first referred me. From there I brought in my Dad, brother and 2 sisters. I feel confident with the service. We are 12 brothers and sisters plus spouses, children, etc. u trust my family to the Eye Experts.


Reply

Referring your family members and friends to us is the best compliment that you could ever give us. Please keep us informed about anything else that we can do to better serve you.

StarStarStarStarStar The Eye Experts have been part of my family for over 30 year —    (Patient since 2018)

The Eye Experts have been part of my family for over 30 year. Dr Sudarshan has performed surgeries on all my family members. He has charisma, a wonderful doctor patient relationship. He is one of the few doctors that really enjoy the work they do and dealing with people. The moment you enter that office, you feel a sence of belonging. The staff is just as enthusiastic as he is. I love the doctors and staff. Dont plan to ever change doctors. I invite other patients to come visit and become part of the EyeExperts family. Its an experience you wont forget. You will love the service and the staff. Great job guys, very proud to be a member.


Reply

We are even more proud to have you as our patient! The pleasure has been ours for the past thirty years. Your compliments are a testament as to why we do what we do. We look forward to seeing you again!

StarStarStarStarStar The staff was kind and courteous. My experience was excellent. Thanks.  — 

The staff was kind and courteous. My experience was excellent. Thanks.


Reply

Thank you for trusting us with the care of your eyes. We sincerely hope that every single experience is the same, in the future. Please refer your family and friends to us!

StarStarStarStarStar Have been a patient here for over 15 years. Very happy with them...wouldn't change for any reason! —    (Patient since 0001)

Have been a patient here for over 15 years. Very happy with them...wouldn't change for any reason!


Reply

We wouldn't have it any other way, either! It has been an honor to serve you.

StarStarStarStarStar If you are a patient already, they will take you in asap if you have an emergency —    (Patient since 2018)

If you are a patient already, they will take you in asap if you have an emergency. If not, get a doctor's referral and that helps. They will go over every aspect of your condition to see what is wrong.


Reply

We take great pride in providing the best and most thorough care to all of our patients. We sincerely hope that you will give us the honor of serving you for years to come.

StarStarStarStarStar I appreciate getting good eye care. Thank You! —    (Patient since 2017)

I appreciate getting good eye care. Thank You!


Reply

It is our pleasure to care for you. Please keep us informed of anything that we can do to better serve you.

StarStarStarStarStar It was an excellent visit in which the questions I had about cataract surgery were answered. —    (Patient since 2015)

It was an excellent visit in which the questions I had about cataract surgery were answered.


Reply

Thank you for taking the time to give us your feedback! We are honored that you trusted us with the care of your eyes. Please refer your family and friends to us. We look forward to serving you for years to come.

StarStarStarStarStar it was excellent everyone was so friendly I will always come back for a visit —    (Patient since 2017)

it was excellent everyone was so friendly I will always come back for a visit


Reply

We strive to create the same experience for every one of our patients. We sincerely hope that every visit will be the same, for you, in the future. Please refer your family and friends to us!

StarStarStarStarStar The rooms were extremely cold to me, and Jesse one of the last technician before I saw the doctor... — 

The rooms were extremely cold to me, and Jesse one of the last technician before I saw the doctor was super generous and considerate by offering me his gown/coat; and to it means more than caring for the patient. I would definitely say Dr Sudarsham has a great staff and highly recommend him.


Reply

Thank you so much for taking the time to give Jesse, and the rest of our staff, a compliment. We genuinely love what we do and we hope that it continues to show through the details. We look forward to seeing you soon.

StarStarStarStarStar The 2 young men that were testing me were excellent. Polite, courteous, and knowledgeable —    (Patient since 2019)

The 2 young men that were testing me were excellent. Polite, courteous, and knowledgeable. The doctor very nice, witty, and happy. That made me feel very comfortable about having my procedure done.


Reply

Thank you for the compliments! We take great pride in creating the same experience for every one of our patients. We look forward to helping you for years to come.

StarStarStarStarStar Lucy did an excellent job! Great Service!! —    (Patient since 2018)

Lucy did an excellent job! Great Service!!


Reply

Thank you for taking the time to compliment Lucy. We are proud to have her on our team! All of our technicians are honored to serve you and the rest of our patients.

StarStarStarStarStar STAFF IS EXCELLENT AND YOU ARE DOING A GOOD  —    (Patient since 2017)

STAFF IS EXCELLENT AND YOU ARE DOING A GOOD JOB IN ADHERING TO OUR APPT SCHEDULE.


Reply

Thank you so much! Please keep us in mind when your family and friends are in need of care. We look forward to seeing you again.

StarStarStarStarStar Wish Dr.Would spent more time w patient explaining results. Not just alls fine. — 

Wish Dr.Would spent more time w patient explaining results. Not just alls fine.


Reply

Thank you for shedding light on this issue. Our physicians have been made aware of this suggestion in order to better serve you and the rest of our patients.

StarStarStarStarStar more detail and explanation on further alternatives.  — 

more detail and explanation on further alternatives.


Reply

Thank you for your input. We will implement it in order to better serve you and the rest of our patients.

StarStarStarStarStar I was there for over 2 hours. That is too long. —    (Patient since 2017)

I was there for over 2 hours. That is too long.


Reply

Thank you for voicing your concern. In order to check the health of your eyes, we must dilate them. The time to do so differs, per patient. We are working on the time that our patients must wait in the initial waiting room. We hope that your next visit will reflect an improvement, on our part.

StarStarStarStarStar They treat me very good — 

They treat me very good. For the moment I got there, they were very gentle explaining all the way I understand.


Reply

Thank you for trusting us with the care of your child. We look forward to serving you for years to come.

StarStarStarStarStar I tell all my friends —    (Patient since 2017)

I tell all my friends, co workers and relatives about the great care I get at Dr Sudarshan's office (Eye Experts). Keep up the good work.


Reply

Thank you! The best compliment that you could give us is to refer us to your loved ones!

StarStarStarStarStar Excellent service as always. —    (Patient since 2017)

Excellent service as always.


Reply

Thank you! We look forward to serving you for years to come.

StarStarStarStarStar Medical. profesional —    (Patient since 2018)

Everybody was very friendly but Gamma was very kind and very helpful with his help l understand much better all the procedure thank you very much may god bless you all


Reply

Thank you so very much for your feedback! Gama, and the rest of our staff, are honored to serve you.

StarStarStarStarStar The wait for the dilation drops to take effect was way too long —    (Patient since 2015)

The wait for the dilation drops to take effect was way too long. The aid appeared to be having a party. The patient is secondary.


Reply

We sincerely appreciate your feedback. Our patients will always be our primary concern, and we are constantly striving to improve. Again, thank you for alerting us of the situation so that we can serve you better.

StarStarStarStarStar I always have a favorable experience with Dr S and his workers. —    (Patient since 2015)

I always have a favorable experience with Dr S and his workers.


Reply

It has been a pleasure to serve you!

StarStarStarStarStar Great Staff!!!  —    (Patient since 2015)

It was a great visit. Very welcoming from the time we entered the office. Staff was great and extremely friendly.


Reply

Thank you for taking the time to compliment us! Please tell your family and friends about us! We look forward to helping you for years to come.

StarStarStarStarStar The entire staff at The Eye Experts was extremely helpful and courteous —    (Patient since 2017)

The entire staff at The Eye Experts was extremely helpful and courteous. Their patience and thorough answers to my questions gave me the confidence to leave my eyes in their very capable hands. After contemplating this surgery for years, I finally found someone I who cared as much as I did about my eyes. Dr. Sudarshen's very talented hands have refreshed my outlook on life. Thanks so much.


Reply

We genuinely appreciate your kind words! It is an honor to be able to change our patients' lives for the better. We look forward to helping you for years to come.