Excellent, caring and friendly staff. — Cheryl K. (Patient since Mon Sep 13 00:00:00 MDT 2010)

Excellent, caring and friendly staff.

Sep 19, 2015

The woman ( I think her name was Ann) who fitted my new glasses was so careful and called in... — Kathleen B. (Patient since Wed Sep 16 00:00:00 MDT 2015)

The woman ( I think her name was Ann) who fitted my new glasses was so careful and called in someone else to double check her measurements for my trifocals .

Sep 18, 2015

Due to an inserted appointment before mine, I had to wait about 30 min to start my appointment... — Mark M. (Patient since Fri May 07 00:00:00 MDT 2010)

Due to an inserted appointment before mine, I had to wait about 30 min to start my appointment process. Sometimes this cannot be avoided, but would be nice to be advised of this (e.g. "come in a half-hour later for your appointment").

Sep 1, 2015

Your multiple reminders are too much. One reminder is enough — Terrence T. (Patient since Mon Jul 19 00:00:00 MDT 2010)

Your multiple reminders are too much. One reminder is enough. More works against what you are trying to accomplish. Also, surveys are great techniques for large entities, not sure you need one. Add the reminder capability (too many) to a survey (needed?) and you take more of my time than necessary.

Aug 28, 2015

Everyone was very nice and helpful. — Jeffrey B. (Patient since Thu Sep 15 00:00:00 MDT 2011)

Everyone was very nice and helpful.

Aug 26, 2015

all the staff is very friendly and wants to help in any way possible. — Joyce H. (Patient since Thu Oct 28 00:00:00 MDT 2010)

all the staff is very friendly and wants to help in any way possible.

Aug 20, 2015

Superior from start to finish! :) — Lucille B. (Patient since Tue Aug 13 00:00:00 MDT 2013)

Superior from start to finish! :)

Aug 19, 2015

Did not appreciate the woman in the optical department, I believe her name was Ann — Liliana M. (Patient since Tue Mar 19 00:00:00 MDT 2013)

Did not appreciate the woman in the optical department, I believe her name was Ann. She informed me insurance would bot cover new frames so it wod be out of pocket. I then replied well my daughter can use the current frame she has. The sales wonan replied no because she would not be able to see for 11 days until her new pair would arrive. She then proceeded to show my 7 year the "most popular" frame and of course she wanted them. So we proceeded to check out. Our appointment was at 3:25 it was already past 5 since doctor was behind. I also had my 4 year old they were hungry and ready to go. I felt pressured to make the purchase. I called the next morning and cancelled the order for the glasses and hit two pair else where for a fraction of the price. Dr. Bixby is always great and staff very polite, however this experience I was not pleased with.

Aug 15, 2015

everyone and I mean everyone was very nice and courteous. — Michael D. (Patient since Fri Aug 12 00:00:00 MDT 2011)

everyone and I mean everyone was very nice and courteous. Text message system is flawed, needs an acknowledgement after we answer the text. also a phone number to call the receptionist if changes are made would be a great addition to the text message system

Aug 14, 2015

Consistently Pleased. — Jacob S. (Patient since Tue Jun 19 00:00:00 MDT 2012)

The entire staff was helpful. Family feel. Very comfortable.

Aug 14, 2015

took awhile checking out as computer had glitch — Kathleen S. (Patient since Wed Jul 21 00:00:00 MDT 2010)

took awhile checking out as computer had glitch

Aug 11, 2015

Nothing. It was great as usual :) — Sara W. (Patient since Wed Jul 16 00:00:00 MDT 2014)

Nothing. It was great as usual :)

Aug 11, 2015

Staff always very friendly Lynn is great to work with — Diane N. (Patient since Thu Feb 17 00:00:00 MST 2011)

Staff always very friendly Lynn is great to work with

Aug 1, 2015

Everyone is super nice! — Mackenzie C. (Patient since Mon Jul 09 00:00:00 MDT 2012)

Everyone is super nice!

Jul 31, 2015

Love Lynne!! And Dr. Bixby!! Everything was great :) — Kasey M. (Patient since Fri Jul 25 00:00:00 MDT 2014)

Love Lynne!! And Dr. Bixby!! Everything was great :)

Jul 28, 2015

I think the staff needs to be more careful about what they tell the patient — Katherine D. (Patient since Tue May 11 00:00:00 MDT 2010)

I spent $740.00 out-of-pocket (as well as lost pay)to be disappointed with the service.....not a good testimony to your overall business practice.

Jul 27, 2015

The Physician Assistant, Lynne, was absolutely wonderful — Cole D. (Patient since Tue Jun 07 00:00:00 MDT 2011)

The Physician Assistant, Lynne, was absolutely wonderful. She was friendly and explained everything as she went through each exam.

Jul 25, 2015

Of course Dr. Bixby is great. Thorough, explains things. Tara and Mia did well — Michael B. (Patient since Wed Jun 09 00:00:00 MDT 2010)

Of course Dr. Bixby is great. Thorough, explains things. Tara and Mia did well

Jul 22, 2015

Lynne is fantastic!!she makes the visit very enjoyable!! — Scott C. (Patient since Sat Oct 27 00:00:00 MDT 2012)

Lynne is fantastic!!she makes the visit very enjoyable!!

Jul 22, 2015

Lynn is always a breath of fresh air! I love seeing both Lynn and Dr. Bixby! — Linden C. (Patient since Wed Dec 22 00:00:00 MST 2010)

Lynn is always a breath of fresh air! I love seeing both Lynn and Dr. Bixby!

Jul 21, 2015

I am a new patient and I was really impressed with the customer service — Kate S. (Patient since Mon Jul 13 00:00:00 MDT 2015)

I am a new patient and I was really impressed with the customer service. Everyone I met was wonderful. I especially loved Dr. Bixby whom I can tell is an itelligent and kind person after just spending a few minutes with him. I will be back because of the doctor.

Jul 19, 2015

excellent! — Melanie C. (Patient since Wed Mar 20 00:00:00 MDT 2013)

Dr. Bixby is a pragmatic examiner! I know that when I walk out of that office, I am going to see better. He takes his time to make sure that happens!

Jul 16, 2015

Waited too long — Jonathan G. (Patient since Wed Feb 23 00:00:00 MST 2011)

I know Friday afternoons are busy, but 2 hours is too long for an annual contact exam.

Jul 14, 2015

Lynne is always very helpful and friendly. She puts a person to ease when in the office. Dr — Ronald H. (Patient since Thu Apr 05 00:00:00 MDT 2012)

Lynne is always very helpful and friendly. She puts a person to ease when in the office. Dr. Bixby is likewise always very helpful and friendy. We have full confidence in both the doctor and Lynne regarding their expertise and knowledge.

Jul 1, 2015

The girl who did my testing was very friendly! I can't remember her name, Michelle or... — Jennifer W. (Patient since Tue Jul 20 00:00:00 MDT 2010)

The girl who did my testing was very friendly! I can't remember her name, Michelle or Melissa????? She made me feel very comfortable. I had never met her before. Of course, Dr. Bixby and Lynne were great also, as usual.

Jun 22, 2015

I do like the service and knowledge of Dr Bixby & staff. I pay more for this — Jared H. (Patient since Thu Jul 22 00:00:00 MDT 2010)

I do like the service and knowledge of Dr Bixby & staff. I pay more for this. My wife has been trying to get me to switch to help keep our out of pocket costs down. What really upsets me is I called in because I forgot to request that my contacts get mailed to me since we don't get to Peoria very often during your hours of operation and I was told I would have to pay another $13 now over the $475.00 I already paid! My appointment was 6/11/15 and today is 6/22/15 and the contacts still are not in. We leave on vacation on 6/30/15. Hopefully will have the contacts by then.

Jun 22, 2015

When you have a new patient who has 0 experience with contacts — Mari O. (Patient since Thu Jun 11 00:00:00 MDT 2015)

When you have a new patient who has 0 experience with contacts. Please put them in a room a let them practice until they get it right.

Jun 18, 2015

I really appreciate Lynn. She is so knowledgeable, helpful, accomodating. — Mary S. (Patient since Fri Apr 09 00:00:00 MDT 2010)

I really appreciate Lynn. She is so knowledgeable, helpful, accomodating.

Jun 18, 2015

Both ladies who helped us (one did the exam and the other did our contact lens fitting) were both... — Madison B. (Patient since Thu Feb 28 00:00:00 MST 2013)

Both ladies who helped us (one did the exam and the other did our contact lens fitting) were both fabulous. The young lady who helped with the contacts in my opinion went above and beyond for us. She was very patient, kind, and knowledgable

Jun 18, 2015

4 1/2 stars — Raymond W. (Patient since Fri Feb 18 00:00:00 MST 2011)

Everyone seem very nice and are very professional.

Jun 18, 2015

Eye Exam Survey — Gale E. (Patient since Mon Feb 07 00:00:00 MST 2011)

Excellent service by all!!

Jun 18, 2015

The entire staff is so friendly and professional. Many thanks to Dr. Bixby and Lynn — Bonnie R. (Patient since Thu Jun 11 00:00:00 MDT 2015)

The entire staff is so friendly and professional. Many thanks to Dr. Bixby and Lynn

Jun 18, 2015

Address:

Phone:

Website:

Reviews