TaylorMade Eyecare & Optical
Dr. Christy Taylor & Dr. Carrie Hall
296
Reviews
I was very impressed with the timely manner and professional service and care I received at my first appointment wtih Dr. Taylor. Each team member that I came in contact with were very helpful and friendly.
Apr 9, 2018
Fantastic practice. Always a pleasure to visit. great use of cutting edge technology. Dr. Taylor is very thorough and kind hearted.
Apr 6, 2018
Dr. Taylor and all of her staff are always friendly and very accommodating when it comes to making an appointment and even more so when you are in her office.
Apr 5, 2018
I felt like a patient and not a number. Very nice staff and Dr. Taylor is really soft spoken and explains everything well. She has a lot of services and equipment to help. I would highly recommend their services.
Apr 5, 2018
This is the most thorough and comprehensive exam that I have had. There was no rushing me through the process. It was as if I were the only person in the office. Thank you for a wonderful and personal experience.
Mar 23, 2018
Just a joy to have excellent eye care & the vibe here is lovely !
Mar 16, 2018
Love the email and txt services
Mar 16, 2018
Dr. Taylor and staff are the reason for the quality of eye care found here.
Mar 13, 2018
Friendly, helpful staff. Good, prompt service. Very comfortable atmosphere. Up to date on new products in the industry.
Jan 20, 2018
As Always I was pleased with every aspect of my appointment
Jan 11, 2018
I love TaylorMade! I wouldn't want to go anywhere else. I have been going to Dr.Taylor since I was a child and I trust her with my optical health. She always makes sure I am comfortable and I understand what has or hasn't changed about my vision. I also feel like I am getting to visit people that care about me, and that makes a massive difference.
Jan 10, 2018
Dr.Taylor and staff are always kind and professional.
Dec 25, 2017
Great service! Everyone is very friendly. They were very willing and helpful to with with me on my rigid work schedule!!
Dec 19, 2017
Always professional, always good service, always a fun office atmosphere.
Dec 6, 2017
Service is always great! Wouldn’t go anywhere else for eye care!
Dec 1, 2017
Dr. Taylor and her staff, as usual, cared for my changing vision needs in a caring and timely manner.
Dec 1, 2017
Insightful service with a smile
Nov 26, 2017
Friendly, attentive doctor and staff.
Nov 22, 2017
Dr. Taylor and/or her associates did several new procedures to me that I've not had before. I was impressed with this new procedure. Dr. Taylor is to contact me about an appointment with a Vanderbilt physician to do an eye exam; I am awaiting on her phone call.
Nov 6, 2017
I was referred to Dr. Taylor by a colleague of mine and I'm so glad that I made the call to Dr.Taylor. She was able to see me on a Friday afternoon; even though I had just called on Friday morning to inquire about seeing her. She examined my eyes thoroughly and gave me a treatment plan to follow. My eyes are starting to feel better now.
Oct 30, 2017
So easy to get an appointment. Very thorough evaluation, but personable.
Oct 26, 2017
Great office! The ladies in the office were nice and we love the environment. My children felt safe and had a great time picking out frames. Lots of options and even had a sale on the frames.
Oct 4, 2017
Totally in support of the fine job you do and that I am one of your patients. Thank you Barbara
Sep 14, 2017
From the front desk to the examination and tests as well as final examination by Dr. Taylor, the experience and the expertise is reassuring and completed thoroughly but timely.
Sep 13, 2017
Excellent service! Quick and efficient. Very happy with the contacts and daily wears.
Sep 1, 2017
Thank you for making my family feel so cared for during our annual visits. Everyone on staff does a great job and we love coming in!
Jul 31, 2017
Great experience from the time I walked in the door until I finished. Very thorough checkup and time with the doctor.
Jul 28, 2017
Love, Love, Love Dr. Taylor and her whole team! They are amazing with the care they give you and are very hospitable. I would recommend their office over any other Eye Care Professional.
Jul 14, 2017
I love my visit . Dr.Taylor is an excellent doctor and her staff are all very well trained .
Jun 16, 2017
Always a great experience to visit with Dr. Taylor and her team. They are all friendly, helpful, patient, and approach their job with a heart of service.
Jun 9, 2017
Personable, friendly, and genuine team. They were very thorough in checking the health of my eyes, as well as establishing a prescription and fitting me for glasses. Glasses selection in my taste was limited.
May 25, 2017
Dr. Taylor is so kind and very thorough. The staff is always fun and friendly, and they are so knowledgeable!
May 24, 2017
Very impressed with the staff and Dr. Taylor. Took the required time to assess my individual vision needs. The technology utilized was very impressive.
May 24, 2017
Best experience every time I visit Dr. Taylor's office. The front and back office staff are incredibly receptive and knowledgeable. Dr. Taylor maintains state-of-the-art equipment and she takes the time to understand my contact needs. Great practice!
May 17, 2017
They were having problems with a new phone system. But, other than that my experience was excellent.
Apr 15, 2017
Beth, Yesenia and Dr. Taylor were very thorough, kind and professional!
Apr 14, 2017
Dr. Taylor is great with children and adults alike. She is thorough, professional, and makes you feel valued as a patient.
Mar 30, 2017
We've have been going to TaylorMade Eyecare since 2008. Dr. Taylor and her staff treat us like family, but most importantly they have great customer service, an array of options and products.
Mar 28, 2017
I was pleased with the eye exam, and the selection of frames to choose from. Now waiting for my glasses to arrive. Thanks, Jerry
Mar 28, 2017
Dr. Taylor and her team are great. She was willing to answer any questions and made sure I left without any questions.
Mar 9, 2017
TaylorMade Eyecare and Optical makes having your eyes examined a pleasure. Dr. Taylor and the entire staff are professional, friendly and efficient. I highly recommend them.
Mar 8, 2017
Thorough examination for needs.
Mar 3, 2017
Dr. Taylor is great. She explained everything she was testing me for and I fully understood what she was saying. Very down to earth and that's refreshing in a doctor.
Feb 15, 2017
I love the professional level of care and the friendly and knowledgeable staff at TaylorMade Eyecare. When you think about how Important it is to pick someone trustworthy to care for your eyes; TaylorMade is a worthy choice.
Feb 9, 2017
Taylor made was excellent! The doctor was very helpful and explained everything in great detail. The eye exam process was quite fast and thorough, and they even had the contacts i needed on site so i could take them with me that day! The wait time before being seen was a bit long, but over all I couldn't be happier about my experience.
Feb 7, 2017
Friendly faces and great care!!
Jan 27, 2017
I have been a patient for years and always get the same quality care each visit.
Jan 9, 2017
The environment and staff at TaylorMade Eyecare is so pleasant. The quality of their products and the services provided by the TaylorMade staff is all about treating their customers well and building relationships. I appreciate the Dr. Taylor and Michelle because they make things easy over the years, I've been a customer since 2008 and I look forward to giving them my business.
Dec 27, 2016
Five Stars to the entire staff. Dr. Taylor completes a very thorough and detailed exam.
Dec 15, 2016
I love Dr.Taylor and her staff! I always have a great visit when I come to Taylor Made. On top of that, they are willing to take the time and personalize my care, remember my needs, and are willing to work with me.
Dec 14, 2016
Good experience. Receptionist not too helpful. Not reassuring. Made me wait wondering about my appointment.
Nov 16, 2016
Our visits are always pleasant and informative
Oct 1, 2016
Lovely. The staff is friendly and sweet. Dr. Taylor is amazing.
Sep 25, 2016
Fantastic in every way. Very easy to make appointments, professional and friendly atmosphere, modern instruments and procedures, and efficient visits.
Sep 20, 2016
Your practice is awesome - and you are the best!!
Sep 16, 2016
The staff is so friendly and warm, and we never have to wait beyond our appointment time to be seen. Dr. Taylor is a wonderful lady, kind, and professional, and always ready to answer any questions. We love our visits!
Sep 15, 2016
Dr. Taylor is very through and I feel as if she really cares about my eye sight and how it affects my life. She also gives me good information and encourages me to be part of the decisions that we make.
Sep 11, 2016
Wonderfully attentive. Excellent bedside manner.
Sep 7, 2016
Dr. Taylor and her staff were incredibly professional and so kind and helpful. My eyes were kind of borderline for having to get glasses, and Dr. Taylor didn't push me to get them. I really appreciated that.
Aug 28, 2016
Excellent - Professional, Informative, Respectful of time, Not rushed, Helpful, Courteous!!
Aug 25, 2016
Dr. Taylor and her staff are by far the whole package! Very friendly! Very thorough care! Excellent communication! Wonderful selection of all types of frames! Beautiful office in a great location! And did I mention the greatest Doctor and staff!
Jul 2, 2016
Dr. Taylor and her staff are great.
Jun 29, 2016
Great visit! My husband and I had back to back appointments.
Jun 26, 2016
Dr. Taylor gives a thorough eye exam. The staff is great.
Jun 24, 2016
Even though I haven't been in for a couple years it was like I had just been in the month before! So friendly and courteous, and very helpful in answering all my questions! Even helped me pick out my new frames, which was very helpful considering I couldn't see very well due to having my eyes dilated! Thank you!
Jun 3, 2016
The best Eye Exam experience that I have ever had. Truly enjoyed the experience and the time that was spent with me during my eye exam. I appreciated the opportunity to get my eyes examined with some of the latest technology that I have seen. Very friendly and detailed.
May 26, 2016
As always Dr. Taylor very thorough and friendly. The staff is also very friendly and attentive.
May 2, 2016
Always a joy to go to the eye dr. Pleasant, quick, painless (always mildly terrifying with the eye-puff part, but that's totally ok)
Apr 28, 2016
Consistent quality, exceptional care.
Apr 20, 2016
We love everyone in your office and you all do a great job. We always tell others!
Apr 13, 2016
As always a pleasure...the one appointment we look forward to. Dr Taylor and her staff are the best!
Apr 7, 2016
I always find my visit very pleasant and accommodating
Mar 31, 2016
Same excellent service as always.
Mar 31, 2016
I'm always very thankful for the kind, sincere, professional service from this doctor and her staff. Today was no exception!
Mar 7, 2016
Great experience from start to finish.
Mar 2, 2016
Was seen very quickly. Staff all very friendly and professional. Highly recommend this practice!
Feb 26, 2016
You guys are great! I have been to several eye doctors in the past but not anymore. I have recommended several friends and family to get appointments with you. Thank you for your great service.
Feb 25, 2016
Very pleased with every aspect of Dr.Taylor's practice. Everyone in the office is very nice & caring. Cecelia Quin
Feb 17, 2016
Great staff and exam. Enjoy my visits each year :-) I wish the prices for new lenses or glasses were better but I am also limited by my vision insurance plan.
Feb 14, 2016
Very thorough and professional. Dr. Taylor is interested in taking good care of your eyes. Her staff is also excellent, being friendly and courteous.
Feb 4, 2016
Always an easy, stress-free, wonderful,& professional experience with Dr. Taylor& her friendly& efficient staff! She is both amazing & thorough!
Jan 26, 2016
Friendly staff, great customer service, and Dr. Taylor is caring and compassionate!
Jan 19, 2016
Friendly and professional.
Jan 10, 2016
Always very prompt, attentive and sincere. Great experience!
Jan 9, 2016
I'm answering on behalf of Brendan, since he's eight, so this counts as two reviews. When I thought we may not be able to come here any longer due to an insurance change we were very upset and for a month I contemplated different options. I can't tell you how happy we were when I found out my insurance changed and allowed us to continue our eye care with Dr. Taylor. Wonderful staff, very professional, and is happy to work with me and my eye sight issues without trying to push any particular treatment that she doesn't feel is necessary. One of the few doctors I actually like to visit!
Jan 8, 2016
Everything went well. Very nice , friendly staff.
Jan 7, 2016
I needed replacement bifocal contacts, and other than a little adjustment on the left one, I am very happy with my replacements. Well done, Dr Taylor!
Dec 18, 2015
Love working with Dr. Taylor. She is friendly and knowledgable, and the staff is great. The office and exam rooms are clean and comfortable.
Dec 11, 2015
very good! thank you ladies!
Dec 11, 2015
I am nearsighted but was getting to the point where I needed reading glasses. The biggest problem for me is that I couldn't even fathom the thought of keeping track of one more thing. Dr. Taylor had an immediate feasible solution with contacts that has absolutely changed my world. I would recommend her office to anyone looking for solutions to visual issues.
Dec 9, 2015
All of you do a great job, are very professional and very friendly. The only very slight downgrade was maybe your choice of frames, but I did find something that works for me. Just a thought.
Dec 9, 2015
Super to be able to walk in and get service the same day.
Nov 19, 2015
Excellent experience in every way. I highly recommend!
Nov 11, 2015
I was very pleased and would refer my friends...
Nov 4, 2015
I love Dr. Taylor! She is caring and knowledgeable!
Oct 30, 2015
Great experience, as always!
Oct 29, 2015
It was great to see there are still some optometrists in private practice and not affiliated with a national chain or grocery store.
Oct 28, 2015
We love Dr. Taylor so much, we are using her even though she is not a network provider!!
Oct 24, 2015
I have been to several different optometrist and by far, Dr. Taylor gives the most thorough exam. She and her staff are kind and friendly and Dr. Taylor is great about answering questions without making you feel hurried. I definitely recommend her to anyone looking for an optometrist.
Oct 24, 2015
Its expensive if you don't have insurance. But, if the saying is true, I got what I paid for! They are wonderful people!
Oct 20, 2015
DR Taylor was extremely professional & caring. Did not try to upsale me products. Recommended to me by my husband. Will recommend her to friends. '
Oct 17, 2015
Everything went very well.
Oct 17, 2015
Overall great experience. Dr. Taylor was friendly and took time to go over things with me and answer my questions. I was a bit frustrated when I wanted to get an idea of cost of glasses if I chose to get them. It may not have been the front desk's fault (could have been my insurance) but she really wasn't helpful in trying to budget for glasses.
Oct 16, 2015
It was a great experience! I appreciated the thoroughness of Dr. Taylor and her friendly staff.
Oct 14, 2015
Dr. Taylor was so sweet and took intrest in my eye care and questions.
Oct 14, 2015
Professional and complete,very efficient
Oct 7, 2015
Always good, professional, friendly service at Taylormade Eyecare! Thanks for working me in so quickly this last visit when I was having an eye problem.
Oct 6, 2015
I have been nothing but extremely pleased with my service and care at this office. I am a lifetime patient!!!
Oct 5, 2015
Overall very pleased! I already recommended Dr Taylor to a friend last night!
Oct 1, 2015
All visits have been excellent. The only glich was a mis-que with the time of one automated appointment. It was promptly addressed.
Sep 30, 2015
Great experience. Very professional and I felt that the staff and Dr. Taylor really cared about me as a patient. I highly recommend this practice. I also encourage others to take the extra retina test as it showed some things to be concerned with
Sep 25, 2015
Everything was wonderful! As always!
Sep 25, 2015
Love Dr.Taylor and her staff!
Sep 20, 2015
The staff is very nice and friendly and Dr. Taylor takes her time with the examinations and is always willing to answer any questions. Thorough and pleasant experience.
Aug 15, 2015
I don't want you to think all 5s means I am not taking this seriously... it's just that I am so pleased with all aspects of your practice!
Jul 27, 2015
I'm very thankful for the excellent care given by Dr. Taylor and her staff.
Jul 9, 2015
Friendly and prompt service. Dr. Taylor and her staff are kind and courteous. Prices are reasonable. I'm happy with my eyes in their care.
Jul 4, 2015
I enjoyed everyone. Great job and thanks for putting up with my humor.
Jul 4, 2015
Excellent experience! The doctor was fantastic!
Jul 1, 2015
Very nice place. Will be bringing the rest of the family here.
Jul 1, 2015
Front desk staff were listing to phone messages on speaker phone for all patients to hear. I would suggest to protect confidentially (i.e., HIPAA) by using the handset or earbuds.
Jul 1, 2015
Awesome as usual!!! Thanks!
Jul 1, 2015
Dr. Taylor and the staff are always very accommodating and friendly. I recommend them frequently to people looking for an optometrist.
Jul 1, 2015
The exam was very detailed and the experience was better than my previous optometrist. Excellent staff.
Jun 11, 2015
I have to comment on the amazing amount of patience the two assistants had when they showed my 11 year old daughter how to put contacts in. They were so good with how they explained and demonstrated to her and they each had something to offer with technique and different ways to put the contacts in. Loved every one!
Jun 10, 2015
Everything great, just slim on appointment choices, as I own my own business and try to do it at the end of the day in case of dilation needed. Also, I appeared at 1:01 p.m. on a Friday to pick up glasses and no one there. Tried to call and text to see if anyone still inside to let me in. Maybe a reminder to clients when told glasses are ready that you close promptly at 1:00 on Fridays.
Jun 10, 2015
Always pleased with care. Scheduled this appointment on line while traveling and found it very accommodating.
May 30, 2015
Everyone was fantastic! The girl who worked the front desk was like an Angel!
May 20, 2015
Dr. Christy and her staff are absolutely the BEST! Having moved around a lot I can honestly attest to this statement. In fact, one year I traveled "home" to Taylormade as the doctor in Tampa couldn't fit my lenses. When I need lenses, the staff is fabulous to work with me so that I receive my lenses wherever I'm currently located. Great experience every time!
May 20, 2015
It was great. Very professional and friendly environment.
May 15, 2015
Making my app't was so easy. I was quickly greeted and taken care of! Thank you for a wonderful appointment :)
May 14, 2015
As always, everyone was friendly but professional.
May 8, 2015
The staff is always friendly and professional, but I feel like I always pay more than I should for a well checkup appointment. This visit, I felt I was charged for a service I did not need (contact fitting - whatever that is). Over $50 to be handed a set of contacts and asked how they feel. Cost seems excessive to me. Not only that, but if I am going to be charged for additional services, I think that should be clearly explained as well as the additional cost before offering to "grab me a new pair". I also have discovered that I pay way too much for contacts when ordering them from the office. It is much cheaper to order through Walmart, Costco, or any other store. Everybody's got to earn a living, but I feel like there are too many hidden upcharges in the visit. Finally, I requested my prescription so I could purchase my glasses and contacts from a third party, but the prescription was not provided to me. I requested the prescription by email the next day but never received anything. Now I have to call and have the quasi-awkward conversation requesting the prescription again. Maybe I'll give email one more shot... I'll probably take my business somewhere else next time.
May 8, 2015
I'm always pleased with my appointment with Dr. Taylor and those who work with her. They are all very helpful. Thanks.
May 7, 2015
Everyone at Taylormade is so friendly! I was greeted immediately and shown right in. Everything was explained to me to my satisfaction.
May 4, 2015
I've enjoyed being a patient of Dr. Taylor's. She and TaylorMade staff are very friendly and professional. I would recommend TaylorMade to anyone.
Apr 30, 2015
Wonderful visit. Very pleased. Dr Taylor and her staff are very personable and attentive. Tulani does a great job. I would definitely recommend this office.
Apr 30, 2015
pleasant, efficient,professional & comfortable.... The BEST !!!!
Apr 18, 2015
As always, a great experience!
Apr 15, 2015
Perfect experience. I was able to get an appointment to be seen for a medical problem right away. Less than 5 minute wait time once I got there. Friendly staff, great doctor, I would definitely recommend.
Apr 15, 2015
Everyone is genuinely friendly, welcoming, and appreciative at Dr. Taylor's practice. I have recommended several friends to get practice and will continue to do so.
Apr 3, 2015
Always efficient, professional with great eye care.
Mar 30, 2015
Professional, thorough, and kind. I am always impressed with their service, and they seem to genuinely care about their patients. Very positive experience.
Mar 25, 2015
Thank you for your time. We love to come to you every year
Mar 21, 2015
Thank you for working me in to find my contact lost in my eye!
Mar 15, 2015
I was kept in the appointment loop in a timely manner. Examination was done thoroughly and efficiently. Dr. Taylor is patient and explains each test or question from the patient.
Mar 14, 2015
It's an added bonus to have someone help you choose frames. I like that she asks what look we are striving for, etc. (especially for those of us who are unsure of anything!)
Mar 7, 2015
I always appreciate the great service and care my family received at Taylor Eyecare. Dr. Taylor is such a great care provider and educator.
Feb 28, 2015
Of course my experience was wonderful. I was disappointed to find out that, after scheduling an appointment and telling the receptionist that I was wanting a cyst removed from my eye, that once I got in, I only got referred. That means I am having to pay for an extra appointment. It would have been nice if she had just said, Dr. Taylor doesn't remove cysts, but here's who she can see. But then, I suppose she wasn't sure if it was a cyst until she looked at it. It's just that these days I can't afford extra appointments that aren't productive, and I'm sure Dr. Taylor doesn't either. Wondering what I should have done instead?
Feb 25, 2015
We were taken back to an exam room as soon as we arrived and as always, Dr. Taylor and her staff were thorough, professional and friendly.
Feb 23, 2015
Dr.Christy and Michelle thank you taking great care of me last week while getting my glasses. I want to thank you both for the great service you provided me. Maybe now I can see the smaller print better. Randy Hunt
Jan 29, 2015
The staff was very professional and friendly. Everyone took their time with my care.
Jan 25, 2015
Usually my glasses are fittef ti to dee if the lab got them right.I've never had new glassed just handed to me.
Jan 23, 2015
It was a great experience. The wait was due to an absence, which is understandable.
Jan 17, 2015
Very nice experience and a very thorough exam! I would have no problem referring Dr. Taylor to friends.
Jan 16, 2015
I love Taylor Made. So friendly and such a professional staff.
Jan 4, 2015
I felt like I received great personal care throughout the eye exam and selection of frames for my new glasses. Thanks, Rick
Dec 19, 2014
We have had nothing but wonderful experiences with your business and hope to bring you many more customers by bragging about you!
Dec 13, 2014
Ideally, a prescriber being available on Friday via phone would be great with a follow-up visit scheduled.
Dec 10, 2014
Good and fast, she did a great job.
Dec 9, 2014
Dr. Taylor and everyone at Taylormade Eyecare are wonderful! We are always treated like we are their top priority whether in person, email or phone. We travel over an hour to her office and are glad to do it! We would highly recommend Dr. Taylor! Our family thinks that she is the best!
Dec 7, 2014
Dr. Taylor and her awesome staff always take great care of us. That's why we drive almost 2 hours just to see her. I only rated them 5 stars because 10 stars was not an option. :-)
Dec 4, 2014
As always, it was excellent! Michelle and Dr. Taylor were great and so helpful! I received personalized service and one of their eye frame reps who was waiting to see Dr. Taylor even gave me some advice on new frames (not even her brand). I couldn't ask for a better optometrist! Dr. Taylor took the time to discuss other issues I'm dealing with regarding facial dystonia. I truly appreciate this doctor and her staff!
Dec 4, 2014
Related to question #5... I would kind of like to be told, "this machine checks your ??? Peripheral vision "... Or what each machine does.... The air puff thing, what is it checking?? My only other thought on the cleanliness question is I do hope the chin rests are cleaned in between clients... I assume they are. But I loved my visit, my care, and all staff. Just wanted to give those 2 thoughts...
Dec 1, 2014
Very wonderful experience!!
Nov 22, 2014
I appreciated the team making time in the schedule for me. I appreciated having situation explained to me, and having "next steps" identified!
Nov 12, 2014
When I first came in I was greeted by Tulane, who was so sweet and friendly. I explained that my HSA debit card was shut down because of fraud and that they were shipping me a new one. I asked if I could call in as soon as I got my card and she said that would be no problem. The exam went great and when I went to check out with Michelle I explained the situation again. She was pretty rude about me not being able to use my card today- she said, "well you're really punishing us for something we didn't do. Payment is due upon services rendered." She wasn't very nice or understanding about it. I told her that's what I had to do and she grudgingly gave me the receipt. I left without a "have a nice day" or "thanks for coming in." She seemed very upset with me. It left a bit of a black mark on an otherwise great visit. And sure enough when I got home my new card had arrived so I called the office and Tulane helped me process the payment. My husband and I like coming to your office so we wanted to let you know about this less than stellar experience I had at checkout. Thanks, Erika
Nov 1, 2014
we would definitely recommend this practice. Dr Taylor does a great job as does her assistant
Oct 9, 2014
Dr. Taylor and her staff are so friendly and helpful!
Sep 30, 2014
After a miscue in 1st appointment made and waisted trip,2nd appointment made was fine and Dr, Taylor was very concerned about the problem and expressed this to me.
Sep 19, 2014
I have been a patient/client for several years and quite pleased with the care & services. Thanks.
Aug 12, 2014
Just fyi...need to double check about insurance and what it pays towards services...amount was keyed in wrong for what my insurance pays for contacts and was told I still owed money. Had a credit left over from last year which I didn't know about and should have gotten that amount back also.
Aug 4, 2014
Wish there was a larger selection of lesser priced frames.
Aug 4, 2014
I appreciate the attention that Dr. Taylor gives to my specific needs. She and her staff arexalways very thorough and take time to hear and answer my questions.
Aug 2, 2014
When I arrived I was escorted back to a series of tests without much explanation before, during or after. I think most people would like an explanation of the machines, what was being tested and the results of the test.
Aug 2, 2014
I'm very pleased with the care.
Jul 27, 2014
Our first visit. Loved Dr. Taylor, the staff, and the ease of ordering glasses.
Jul 20, 2014
Dr. Taylor and her staff is always knowledgable and friendly. I appreciate her for always being there for me and my family. Thanks
Jul 20, 2014
Always friendly but professional and very thorough as in previous visits
Jul 17, 2014
No issues; processed efficiently; staff was all personable. Quick in and out.
Jul 13, 2014
Great experience. My daughter, husband and myself are patients, new to the area
Jul 13, 2014
Great experience. As always Christie Taylor was very helpful.
Jul 13, 2014
As always, Dr. Taylor and staff treated my child fabulously! He likes going to have his eyes checked. Thank you!!
Jul 13, 2014
I have been going to Taylormade for 3 years now, I can always get appointments when I need them and they are great at helping answer questions and getting me the most bang for my buck with insurance. Definitely recommend!
Jul 13, 2014
great first time experience
Jun 28, 2014
Dr. Taylor was awesome and we are so pleased and happy to transfer all of our vision needs to her practice!
Jun 23, 2014
I really appreciate Dr. Taylor's knowledge and professionalism. I will be back. Thanks for respecting my time as well.
Jun 21, 2014
Excellent service, but my prescription is still being perfected / not finalized.
Jun 21, 2014
Very good. Appreciate that there is never any wait time, and that I get in at my scheduled appointment time.
Jun 16, 2014
Our go to place for eye care. Great service at a reasonable price.
Jun 15, 2014
My appointment 6/11/14 was an emergency due to I had gotten Poison Oak in my left eye.Very painful.I called the office,they took me immediately,eye was examed.Dr.Taylor prescribed eye drops,and due eye drops being expensive she gave me a coupon to use,and the eye drops worked wonders.Dr. Taylor is wonderful and cares for her patients,and will go the extra mile to help with prescriptions or anything.I was having so much pain and swelling with my eye,and within about a 30mins,pain had ceased.Thank you Dr. Taylor
Jun 13, 2014
Great eye care, and have a good selection of frames.
May 31, 2014
Very friendly and comfortable environment!
May 14, 2014
The entire experience was so much better and personal than the mall experience! Dr. Taylor was very patient and answered all my questions in detail. I never felt I was being rushed. Good job, I'll be back!
May 12, 2014
Thank you so much for a great visit. My need to see an eye doctor is low. Honestly I haven't been since I was a child! I was very comfortable and felt the visit met my needs.
May 12, 2014
Very pleased with my experience, and the option for a Saturday morning apt is very convenient.
May 12, 2014
Everyone was so nice & pleasant. Made you feel important.
May 9, 2014
I loved going here and everyone was nice and friendly and I will keep going to them
May 9, 2014
great experience! will go back.
May 8, 2014
Dr. Taylor did a GREAT job! it was really nice to be able to easily bring my child (they even had toys for him!)
Apr 29, 2014
I was pleased with my visit. I had a difficult time deciding on the right pair of glasses for me.
Apr 28, 2014
Great visit and great staff. Just maybe a wider range of frames.
Apr 26, 2014
The staff is friendly and very knowlegable
Apr 25, 2014
It was excellent. Dr. Taylor is great.
Apr 19, 2014
Everyone was Great!! Dr. Taylor was thorough, and very knowledgeable about lens technology. Good selection of frames
Apr 11, 2014
I really can't think of anything I'd change. Everything was great!
Apr 10, 2014
Dr. Taylor and her staff were wonderful. They treated me not only professionally but also like an old friend. I highly recommend them.
Apr 9, 2014
Thank you for a great visit. All of the staff were very kind and attentive. The office had a calm, living room feel to it. I had almost no wait time. And, most importantly, my eye exam was very thorough and clearly explained.
Apr 9, 2014
Enjoyed my first visit here. Everyone was really nice and helpful. Thanks!
Apr 4, 2014
You all are always so wonderful! I am seen promptly, and have quality care while I'm there. It doesn't feel like such a chore to get my eyes checked! Thank you!
Apr 3, 2014
I had a great first time experience here and everyone was very nice and great selection of glasses. Would highly recommend to others!
Apr 2, 2014
My experience with Dr. Taylor and her staff has always been excellent and this visit was no different. I have already passed her name on to friends and family because of the experiences! Thank you Dr. Taylor!
Apr 2, 2014
Dr Taylor does a nice job explaining what she is doing and why. I appreciate also being able to try new contacts before figuring out what is beat for me.
Apr 2, 2014
Dr. Taylor and her staff have always been excellent in their care, friendliness and time spent discussing "personalized eye care". Dr. Taylor was instrumental in getting me to a specialist quickly to treat an urgent condition.
Mar 29, 2014
In my situation, it would be helpful if there was a write up explaining the situation and perhaps a picture of what is happening inside my eye so I could understand it better. Also perhaps in writing for further reference, the symptoms of a worsening situation and when something needs to be done. What I did was notify a relative that would be taking me to the Vanderbilt Eye Institute if an emergency situation happened, so they were notified in advance that I might be calling with the problem and would need a ride. Also, I found out that the local hospital in Frnklin does not do the surgery but I would need to go to Nashville, which I didn't know and so I have the phone number handy just in case, for that place and gave it to my relative. Hopefully nothing more will happen but just made contingency plans in case. I'm really thankful for Dr. Taylor and so thankful that she has my history on this to watch for the condition and for follow up examinations. In Christ, Patty Canter
Mar 27, 2014
Dr. Taylor and her staff are the best!
Mar 26, 2014
Everything with the appointment was fine, as always. I'm still trying to figure out why the new glasses were more expensive than expected - especially with using my old frames. I guess maybe I'm just used to a significant portion being covered by vision plans I had in the past with my insurance.
Mar 24, 2014
Dr. Taylor was amazing! And her staff is wonderful as well, especially Tulane'! :)
Mar 22, 2014
We have enjoyed our relationship with Dr. Taylor and her team for a number of years now!!
Mar 22, 2014
Just what I needed from a new provider.
Mar 21, 2014
My family has always received top notch service at TaylorMade. They definitely go above and beyond.
Mar 21, 2014
You guys always do a great job!
Mar 19, 2014
always thorough. Staff is good with advising in frame selection.
Mar 13, 2014
Dr. Taylor is always so nice and personable especially with my kids.
Mar 12, 2014
I wouldn't go to anyone else or trust anyone else with my eyecare.
Mar 6, 2014
I havent had my eyes checked in 10-15 years and my appointment went great cuz your practice was very clean, the people were very nice and your products were also what i liked!!;)) good job
Feb 24, 2014
I appreciate the way Dr. Taylor listens to my concerns, and works hard to address them.
Feb 23, 2014
I was very impressed with the staff and with Dr. Taylor. I popped in to get a screw replaced on glasses I got at my old eye doctor's place. I was next door at Target and saw the sign and figured I'd just drop by. Katie at the front did it for free while I waited and was so friendly and sweet that I decided then and there to make TaylorMade my new eye care place! Then Dr. Taylor was so friendly, so knowledgeable and didn't make us feel that she was in a rush like many doctors these days do. I felt like we had a thorough examination and that each aspect of our individual eye issues was discussed and options explained...another gal in the office even gave my teenage daughter a tutorial on contact lens wear! Our experience was perfect...and me and my daughter have a new eye doctor! Fabulous!
Feb 23, 2014
Everything was great. Good to see you again,
Feb 21, 2014
We very much appreciate Dr. Taylor seeing all 4 of us today...even though only 3 had appointments!
Feb 19, 2014
Great experience. comfortable atmopshere Informative and friendly
Feb 19, 2014
I like the fact that the office sent me a reminder text the day before.
Feb 16, 2014
I was incredibly pleased with the serviced received during my first visit. All procedures were explained to me and the Doctor took her time answering my questions.
Feb 10, 2014
I just moved from out of state and made my appt. based on the inline reviews. Dr. Taylor listened to my concerns and made me feel very comfortable. Everyone in the office was very welcoming.
Feb 7, 2014
Great experience. Very nice and professional people!!
Feb 6, 2014
What a wonderful staff you have! I was treated kindly, courteously and professionally from beginning to end. Dr. Taylor took her time explaining what she was doing and answered all of my questions. I have referred her to friends already!
Feb 6, 2014
Staff was friendly, knowlegable and helpful. Doctor was patient, friendly and gave me quality time to check my eyes. Thank you!
Jan 30, 2014
Dr. Taylor and her staff are the best. I have not received this level of care any where else, and I recommend them highly.
Jan 30, 2014
Thank you for your great care!!
Jan 29, 2014
Not a complaint, but a suggestion. When I've purchased glasses at other places they seem to have a dedicated person available to assist me (if needed). Another added feature might be an area to gather all frames at once to do a quick comparison at one spot (table and chair).
Jan 25, 2014
Dr. Taylor explains everything in detail and makes sure I understand what she is saying.
Jan 25, 2014
Dr. Taylor is so great and easy to talk with. Her office and her staff are absolutely fantastic to!
Jan 2, 2014
I appreciate you guys getting me in quickly. It would have been terrible to be on vacation and then have trouble. Thanks!
Dec 29, 2013
I did not have to wait on my appointment. They were courteous and through.
Dec 20, 2013
Professional and thorough exam given by Dr. Taylor and her staff. Thanks.
Dec 19, 2013
The entire staff in so kind and professional.
Dec 16, 2013
My favorite, ever, eye exam experience! Thank you Taylormade!
Dec 14, 2013
Dr. Taylor and her staff are wonderful.
Dec 7, 2013
I stopped in unannounced and Dr Taylor made time to fit me in for a quick consultation on how to deal with an infection in one of my eyes. I haven't been in for a couple of years, so it was nice to be taken care of so efficiently.
Dec 4, 2013
Very kind and personal. Thank you for keeping customer service in your business.
Dec 2, 2013
As always, visiting the office is a great experience! I've recommended you to several friends and know that one has already paid you a visit! :) Keep up the great work!
Nov 26, 2013
Dr. Taylor and her staff are fabulous! She was spot on with my diagnosis and the medicine has been life changing. Would highly recommend!
Nov 22, 2013
If you want great customer service and the personal care you deserve this is the place to go.
Nov 17, 2013
You all make eye appointments FUN!!! Thank you!
Nov 9, 2013
Polite staff.. Dr. Taylor explains what she is going to do and is very professional Just an overall good experience
Nov 7, 2013
Going to an appointment at Dr. Taylor's office is the best. Everyone is really nice.
Oct 24, 2013
Great experience and service
Oct 10, 2013
Great practice ! Very caring people.
Sep 22, 2013
Everything was fantastic as always. The staff makes me feel like an old friend every time I come in. Michelle and Tulane are amazing and I feel like I am in good hands with both of them. Dr. Taylor is a wonderful Optometrist and has great rapport. I feel like I have the best care possible whenever I visit. I have and will continue to refer everyone to Dr. Taylor and her staff.
Sep 16, 2013
All were very interested in my well being and concerned for my future.
Sep 13, 2013
Everything was great as always!
Sep 12, 2013
Always had a good experience...I appreciate the excellent care.
Aug 20, 2013
very friendly and professional staff
Aug 15, 2013
I love bringing my son to Dr. Taylor. She is extremely thorough and makes him feel at ease. In fact, we drive from another city just so we don't have to change eye doctors. We adore the entire staff especially with their patience.
Aug 12, 2013
Extremly friendly, knowledgable staff!!
Aug 6, 2013
Dr. Taylor and her staff provide a blend of professionalism and friendliness in a relaxed atmosphere. Great customer service!
Aug 2, 2013
It is always a pleasure to come to the office. The staff, as well as Dr. Taylor, are always very nice, and courteous. Never much for a wait and you are greeted the moment you walk thru the door.
Jul 27, 2013
Dr. Taylor is being very helpful in finding the right contacts to deal with a eye problem that can't be corrected.
Jul 24, 2013
Excellent service, compassionate.
Jul 20, 2013
The office and staff are very kid friendly.
Jul 20, 2013
This is a great place to go if you want personal service at a reasonable price.
Jul 18, 2013
Always friendly, professional, good listener
Jun 28, 2013
Dr. Taylor and staff are always caring, friendly, and on time.
Jun 25, 2013
The staff were very professional and kept the appointment moving so that there were very little wait times. I was extremely impressed!! And I intend to make Dr. Taylor my optometrist from now on. I was very pleased with her throughness and attention to detail.
Jun 21, 2013
I always feel very welcome anytime I come. The whole staff is very professional and friendly. They take the time to help you and make sure you are satisfied.
Jun 20, 2013
I have already referred a friend. Great experience.
Jun 13, 2013
The only downside of the appointment was having to fill out contact information again. Most of the information is information you already have on file.
Jun 3, 2013
I have never had to wait long to be seen after my arrival. Dr. Taylor is friendly and knowledgeable. Appointments are easy to schedule and I love the text reminders.
Jun 2, 2013
Wait time was brief and enjoyable. Staff displayed genuine concern for my comfort during wait. Newest and most advanced technology available for eye care treatment. Have 20/20 vision, but chronic endocrine condition makes expert eye care a must for me. Physical health of my eyes provides information about progression of disease and helps physicians better measure success of current treatment plans. It's difficult to find an eye doctor who delivers advanced eye care treatment and who has a thorough understanding of this rare disease. Dr. Taylor's treatment plan addressed the unique eye care needs I have due to this disease. She also understood the emotional impact dealing with this type of illness has on a patient. She was extremely compassionate, empathetic, and encouraged me to hold on to hope and faith. Was impressed and moved by how much she cared about me as a person. I highly recommend Dr. Taylor and staff.
Jun 2, 2013
It is always a pleasurable experience with Dr. Taylor and her staff. Dr. Taylor is knowledgable and friendly as is her staff. ROLL TIDE!!!!
May 16, 2013
As always Dr.Taylor was professional and a delight to spend time with.
May 9, 2013
Everyone is very friendly and made me feel like my needs were important.
May 2, 2013