Reviews

Excellent attention to patient's needs. Professional treament by caring providers.

Oct 21, 2020

The feeling of completely feeling comfortable and in excellent care is a blessing. Thank you to the entire staff at this all female medical practice. This is a doctor’s office that actually listens to your concerns and gives you the time you need to get the most out of your visit. I have never felt rushed in and out of the exam room. Class A service !

Oct 21, 2020

Professional and caring approach to my health. Always responsive to my questions and requests. Always thorough.

Oct 19, 2020

Wonderful experience! The office is beautiful. The staff and Dr.capelle are all so nice. Dr.capelle and her staff were the only ones that took the time to figure out what was causing my irregular bleeding.

Oct 18, 2020

Staff are very professional and have a great bedside manner

Oct 18, 2020

Excellent woman centered care

Oct 16, 2020

I called and explained to the receptionist what was going on with me. She said that I would need to see Kristin. Could I come in at 1:30 that same day? When I arrived everything was up to COVID-19 standards. Staff were friendly as always. I was seen almost immediately and Kristin spent a lot of time just talking with me. I felt that my exam was thorough and understood her instructions. Thank you everyone!

Oct 16, 2020

Going to miss Chelsea Collins a lot.

Oct 16, 2020

Everyone was so friendly and Jasmine was so kind, I’ve never felt more comfortable with a medical professional, I really appreciated it.

Oct 15, 2020

Honestly the best! Jasmine is extremely friendly and so knowledgeable. I have had very pleasant visits.

Oct 14, 2020

Jasmine is simply wonderful!

Oct 11, 2020

Love the staff and Ambience of the entire office! They are very thorough and nice ladies to have talking and helping you through all kinds of different questions, problems or concerns!

Oct 11, 2020

All the staff is very courteous and Dr Capelle is above average in knowledge and respect of your body.

Oct 10, 2020

I always feel that Dr. CAPELLE hears me

Oct 9, 2020

Can’t say enough about the staff....everything outstanding from email confirmation, office staff courteous, professional and extremely efficient, Kristen Carpenter is outstanding in every way, professional, knowledgeable, personality very calming and explains everything in detail....answers all questions....It takes a great leader “Susan” to maintain such an outstanding office staff.....and her credentials are outstanding....superior in Urogynecology.....having done transcription for her!!! Thanks for taking great care of me for the past several years!!

Oct 8, 2020

Lovely office, friendly and efficient employees. My nurse practitioner-, Jasmine, is as nice as can be and very thorough.

Oct 8, 2020

I had a wonderful experience! Very supportive, kind, and considerate staff. Beautiful, serene office space. Hard to believe that I actually enjoyed a visit to the gynecologist!!

Oct 7, 2020

Everyone was very nice and Jasmine is wonderful. She makes you comfortable and is very friendly.

Oct 7, 2020

I Love Dr Capelle, Awesome Dr. Awesome person. I was very comfortable with you. Trusted you with all my heart. Thank you and Keep doing and being who you are.

Oct 7, 2020

This is the most comfortable doctors office i ever visit, so well maintained and decorated. I always enjoy the visit.

Oct 3, 2020

Caring , respectful service

Oct 2, 2020

Every appointment I have here is amazing. The front office staff are so nice and Jasmine is wonderful! She is very easy to talk to and answers all of my questions. She is also very thorough and addresses my concerns fully. I would absolutely recommend this office to friends and family!

Oct 2, 2020

Awesome in and out very nice and caring

Oct 1, 2020

Jasmine is just the best!! She so caring, and I love how comfortable she makes me feel! I would recommend her to anyone who asked!

Oct 1, 2020

Dr. Capelle and her staff are amazing! They are very knowledgeable, comforting and caring. The office feels very welcoming. I have been going here for over 20 years and I wouldn't think of going anywhere else.

Sep 30, 2020

I had Chelsea Collins, APRN, FNP-C She is so kind and considerate . I truly think she’s awesome and I I’m so thankful I have her because she is a blessing and asset to Dr. Susan Capelle.

Sep 30, 2020

Jasmine is awesome! Very professional yet personable. I highly recommend this practice. 👍🏻👍🏻👍🏻

Sep 30, 2020

Kind, considerate employees who are very skilled in their job. Docs make you fill comfortable.

Sep 25, 2020

Great office, great staff and great physician!

Sep 25, 2020

Really, really nice people. Comfortable environment. Superb medical providers.

Sep 25, 2020

Each and every staff member are always friendly and professional. The office building, all the rooms are exceptionally clean!

Sep 25, 2020

I feel very comfortable at this doctors office. I wouldn’t want you to change one thing.

Sep 25, 2020

I would recommend this office. It is clean, my provider takes the time to explain everything and also listens to what you need to say. They are friendly, knowledgeable and caring.

Sep 25, 2020

Love that Kristen Carpenter!!! She is so sweet, kind, and upbeat!! Explains everything and answers all questions!!!

Sep 24, 2020

Everyone is very efficient and friendly. Just great. Thanks Carol

Sep 23, 2020

I was truly impressed with not only the calm and relaxing atmosphere at Dr. Capelle office but also the positive attitudes and kindness of all the staff. Jasmine, FNP was phenomenal, she took her time to answer all my questions. She was very thorough and did an excellent job! Thank you so much for the outstanding care!

Sep 21, 2020

Jasmine is amazing! Such a knowledgeable and thorough provider. The office is clean and professional. I highly recommend.

Sep 19, 2020

I can't think of any improvements! Jasmine is very thorough and always makes me feel comfortable, and all the staff is very welcoming & professional. The office is beautiful and very clean, too. No one looks forward to going to her Gyno exams but the excellent care I receive makes me not mind it!

Sep 18, 2020

Extremely efficient and professional office staff Outstanding medical care Would highly recommend this medical provider Glad I found them!!

Sep 17, 2020

I absolutely love Jasmine. She is so caring and really listens.

Sep 17, 2020

Your entire staff is amazing! So kind and friendly! Chelsea is so easy to speak to and that is so nice to know and to have that in a doctor!

Sep 17, 2020

Staff is very professional and caring. Dr. Capelle is quick to read test results and staff is quick to get the results back to you. You dont feel rushed at all.

Sep 16, 2020

The staff is really what makes this such a wonderful place to go for my neeeds

Sep 16, 2020

Everyone that I met that day was nice and polite.

Sep 14, 2020

Staff was friendly and helpful. Everyone is very caring and thoughtful.

Sep 12, 2020

This office is always the best at everything. The staff, the atmosphere, and the care are always the best. I have never had to wait for my appointment over 5 minutes and Dr. Capelle and Jasmine are great!

Sep 12, 2020

Most pleasant office I have ever been to. Dr. Capelle is the most amazing Dr. I have ever been to. All the staff is so welcoming and personable makes you pleased as a patient.

Sep 11, 2020

I was extremely happy with my visit. First off, you all were able to see me within a weeks notice as the other obgyn had canceled my appointment after waiting 3 months to go. I saw Jasmine and she was awesome and made me feel at ease and explain and listened. She didn’t judge me and I will be back to see her and I have 2 girls who are 13 and 10 and I will be bringing them as well when the time comes. Thank you for a wonderful experience

Sep 11, 2020

Absolutely loved the office and the workers! Couldn’t ask for a better office to choose from

Sep 10, 2020

Staff is excellent!! Jasmine is absolutely wonderful..

Sep 10, 2020

I have been going here for 2 years and I always have a good experience. Everyone here is so friendly and Chelsea is great!

Sep 5, 2020

Very kind, knowledgeable and well spoken. I was nervous walking in because I hadn’t been inside a medical practice in quite some time but the environment made me feel comfortable let alone the people. Everyone was so sweet.

Sep 5, 2020

The office environment has a different feel from every other medical office. This is not the ordinary. Every staff member treated me like I was a VIP patient. Dr. Capelle was cordial enough to put me at ease, reviewed my history point by point, and did not cause discomfort upon exam. I had an office procedure by the nurse practitioner and she performed the test with ease. I highly recommend this practice group. I feel they aim to take care of you in a very timely manner and are very clear in direction.

Sep 4, 2020

Was greeted with very friendly and pleasant welcome and discussed reason for my visit. Jasmine was easy to talk to and I felt comfortable talking with her. She thoroughly explained the examine that was given and we discussed what was best treatment for my situation.

Sep 3, 2020

She made me feel very comfortable and got me in and out very quickly!

Sep 3, 2020

I was nervous about losing Holly as my go to, Jasmine has stepped up and is an amazing provider. Mandy is always so helpful managing and scheduling too.

Sep 2, 2020

Very professional.really nice people..they show that they do care about you..

Sep 2, 2020

The staff are all very professional. I’ve never had a bad experience here! Everyone is so nice. ❤️

Sep 1, 2020

This office is just wonderful! I am always treated with respect, kindness and care. All of the providers are excellent! Highly recommend.

Aug 31, 2020

Everyone was courteous, polite and professional. There was hand sanitizer available and the office and exam rooms were very clean. I was very pleased with my visit and would highly recommend Jasmine Cutlip. She was thorough and didn't rush the appointment while taking a whole body approach to my health. I appreciated her concern for my emotional and mental health as well as my physical.

Aug 30, 2020

I appreciate Chelsea’s compassion and determination.

Aug 29, 2020

Entering the office of gynecology can be a dreaded experience, but my visit was very pleasant and comfortable.

Aug 28, 2020

What can I say Jasmine is friendly, caring, and puts you at ease during your appointment.

Aug 28, 2020

The office is welcoming, professional, clean and efficient!

Aug 27, 2020

Dr. Capelle is a sincere and caring doctor who only wants the best for her patients. When you ask a question, you can an answer. Concerns are discussed and you walk away with a feeling of being important and not just another patient.

Aug 26, 2020

Excellent Office and Staff

Aug 26, 2020

Very personable and make the patient feel comfortable.

Aug 26, 2020

Absolutely love Dr Capelle & her staff. Friendly. Very clean & neat offices. Thank you!

Aug 25, 2020

Excellent care and very efficient

Aug 24, 2020

I was referred to Dr. Capelle years ago when I was having some health issues. An excellent doctor, with excellent staff. They are not only knowledgeable in the field but they have outstanding bedside manner.

Aug 23, 2020

I was treated very nice as soon as I entered your .outer offices. when I went into examing room I was put at ease by Kristen. who asked and answered all my questions to my satisfaction. Her exam was very unpainful. she made me aware of what she was doing. , she diagnosed my problem and wrote prescription to my pharmacy. I was very pleased with the whole visit and have been told by several people what a good place it was to go and they had seen Susan, for which I heard nothing but praise.

Aug 23, 2020

Jasmine is wonderful! She is so caring. She is my favorite person there.

Aug 22, 2020

The office was beautiful, and very welcoming. Chelsea was just as nice! I was late for my appt so i figures that’s why my wait time was longer. Totally fine!

Aug 22, 2020

Kristen is phenomenal! She is extremely personable and knowledgeable. Like most people, I get very nervous about going to my appointment every year. Kristen lessens the stress associated with the visit by far. She really is an asset to your practice.

Aug 22, 2020

The office was very efficient, clean, and staff was courteous.

Aug 20, 2020

The office is exceptionally clean and all staff is very professional. Dr. Capelle is one of the best.

Aug 18, 2020

Excellent care! Friendly staff! Addresses all concerns.

Aug 15, 2020

After being a office manager for a surgeon for 20 years and being a secretary for him for 10 years before this, I was very impressed with the speed, efficiency, and thoughtfulness shown to me on my visit. Dr. Capelle and staff were kind and thorough. It has been 18 years since I last worked but I was true impressed with everyone.

Aug 15, 2020

My FNP was Jasmine. I had not been for a checkup in close to 3 years. My last doctor cancelled on me twice. Therefore, I found someone who I absolutely love. I felt comfortable with her, and I do believe in her. It takes me 2 hours to get to Morgantown, but well worth it.

Aug 15, 2020

Very professional and helpful.

Aug 15, 2020

The staff are all great- very friendly and helpful— very professional — made me feel at ease during appointment/procedure—I could not have asked for any better-

Aug 14, 2020

Great service! Chelsea is amazing and very informative!

Aug 14, 2020

Everyone is so friendly!! 😎

Aug 13, 2020

The staff is most courteous and patient

Aug 13, 2020

Very happy with the NPs at this facility. They are friendly, knowledgeable and have answered any and all questions I have had. Excellent care!

Aug 13, 2020

Kristen Carpenter was the person I saw. As an older lady, I was very comfortable asking questions and to discussing age relevant issues.

Aug 13, 2020

The staff was very friendly and helpful! Jasmine is my doctor and she is great! Love everything about the office and staff. They make you feel very comfortable! Great experience from the time i entered the office till i left!

Aug 12, 2020

Everything was done with a spirit of excellence.

Aug 12, 2020

My experience with Ms. Collins was fine. She was extremely friendly, thorough and gentle. However two members of the staff were quite unpleasant. At 8 AM the least a person could do would be say”good morning”, “how are you?”, just something pleasant! There was none of that from either the young lady checking patients in or the nurse doing vitals. One just barked orders of give me cards and fill this out...not a please or thank you; while the other ran thru vitals and in and out of different rooms so quickly I could barely keep up. Thankfully the lady at check out was very friendly. I’m glad I had this chance to write this review. I had actually been thinking of placing a call to the practice to expert my concerns. While I will return to the practice...primarily due to the attention and care I receive from Ms. Collins I hope other members of the staff will improve.

Aug 11, 2020

Friendly, comfortable atmosphere. Personnel courteous and helpful.

Aug 10, 2020

I recommend you to every woman friend. I tell them you're the best

Aug 8, 2020

Dr Capelle and staff are the best! They make you feel very comfortable!

Aug 8, 2020

Dr. Susan Capelle was very nice and made me feel very comfortable. However, reception felt a little cold. There was a problem picking up my prescription and when I called to make sure it was sent in, the lady was dismissive and unkind. After going to cvs for a second time, I had to call back because cvs told me it still wasn’t sent in. I found out that my birthdate was put in as 1988 instead of 1998. Reception insinuated this was somehow my doing and made me feel at fault. I was pretty disappointed with these interactions, but the doctor was very kind. It is disappointing because I was really looking forward to finding a good gynecologist in the area.

Aug 7, 2020

Chelsea Collins is the best!

Aug 7, 2020

Love the staff, the decor and the vibe! I felt very comfortable my first visit.

Aug 6, 2020

Quick, responsive, professional and personable.

Aug 6, 2020

I love the doctors and staff, they are all very supportive and take time to listen and help with any concerns.

Aug 5, 2020

Very much pleased with my treatment at your office. I saw Chelsea Collins and she answered all questions that I had. She is very friendly and cares about her patients.

Aug 3, 2020

The best doctor’s appointment of any kind that I have ever had. Courteous, kind, welcoming, only begins to express the atmosphere of this office. Dr. Capelle went beyond my expectations in explaining and showing me what I need with no pressure in any way. She is giving me plenty of time to decide for myself which way I choose to go. I will definitely be telling everyone of my experience with her!

Aug 1, 2020

Best place and staff in Morgantown!!

Aug 1, 2020

I was very please with the staff and how very professional they were. I liked how Dr Capella went over my health history and explained everything in detailed.

Aug 1, 2020

I have been a patient here for many years and I highly recommend Dr.Susan Capelle’s MD ,Obstetrics & Gynecology Specialists in Morgantown WV. The staff is very courteous and professional.Procedures I had done here were all done so successfully. All staff listen attentively to what your concerns are and answer any question in the Best way possible.The facility is clean and sanitary with a relaxing,quiet atmosphere.Appreciate this place 💯😷😊

Jul 31, 2020

My experience at Dr. Capelle office, from being greeted, the medical staff and check out has always been friendly and professional. They care about their patients. Would recommend them to everyone. They can't be beat!

Jul 31, 2020

Love Chelsea! Most thorough breast exams I have ever experienced. Myself and both of my daughters go here. Any concerns or issues are always addressed quickly. Chelsea reaches out to you personally with test results or resolving medication issues.

Jul 30, 2020

I have been a patient with Dr. Capelle's office for many years. Everyone in the practice has been gracious and helpful.

Jul 29, 2020

Thank you for great service.

Jul 29, 2020

Jasmine was wonderful. Addressed all of my questions in a professional yet friendly manner.

Jul 25, 2020

Dr. Chelsea took the time to understand and even did research to identify the trauma help me find a surgeon for my breast injury.

Jul 25, 2020

Professional and friendly service.

Jul 24, 2020

Friendly staff, warm atmosphere.

Jul 24, 2020

Very nice and took me right in with no waiting.

Jul 24, 2020

Chelsea is a wonderful practitioner, she is extremely through and listens to your concerns and problem solves your issues. I cannot say enough about how satisfied I am with my visits. The staff is very friendly and helpful. I share my experience with everyone I can!!

Jul 24, 2020

I had not been to a Gynecologist in years and my friend recommended you and I am glad I made that call. I see Jasmine and she is a wonderful. I already have my appointment for next year. Highly recommend you to anyone.

Jul 24, 2020

I love her as a doctor. ❤️

Jul 22, 2020

I had my appointment with Jasmin and I could not ask for anybody better. She made me feel at home.

Jul 22, 2020

Staff are always very nice and professional. The providers always listen to your concerns and answer any questions. You never feel rushed when talking to providers.

Jul 22, 2020

Everybody was very pleasant very helpful thought about not coming but glad I did

Jul 21, 2020

Kristen is kind, friendly and knowledgeable. I feel very comfortable with her.

Jul 21, 2020

Very friendly service and quick check in. Feel confident that problem was diagnosed and will be resolved.

Jul 20, 2020

I was pleasantly greeted by name. All rooms are very clean and designer interior and good magazines to keep you occupied while waiting.

Jul 18, 2020

Everyone was friendly professional and timely! I was impressed!

Jul 17, 2020

Top notch in women’s health care!

Jul 17, 2020

I always refer my customers and friends to Doctor Capella's office. I have been pleased with them for years and years

Jul 17, 2020

Always professional and friendly. I would recommend Dr Capelle to all!

Jul 17, 2020

Staff was friendly and welcoming. Doctors are friendly and willing to answer any questions you may have. :)

Jul 16, 2020

Chelsea Collins was my PA and she makes me feel very comfortable. She shows sincerity with ease and asks all the right questions. I will continue to see her yearly. Thank you.

Jul 16, 2020

Thank you for taking such good care of me ! I would recommend your office to anyone having a similar medical condition.

Jul 13, 2020

The visit was very good , thanks

Jul 13, 2020

I absolutely love that you have an all women staff. I have already recommended you to friends. I was very comfortable and all my questions were answered. I would rate you 10 stars 💞

Jul 13, 2020

The office is warm and friendly. Very prompt with no waiting.

Jul 13, 2020

very nice office and staff Always feel welcome and important.Thank you for support and kindness.

Jul 11, 2020

Very friendly and helpful staff

Jul 11, 2020

Take time to explain everything to you. Very marketable. Not rushing you Very please.

Jul 10, 2020

Your office is run very efficiently and I have total confidence in Dr. Capelle.

Jul 10, 2020

Everything you could ever want in a doctor and doctor’s office PERIOD you will find it here. Ease of scheduling, cleanliness of office, friendliness of staff, wait times at your appointment, your understanding of what is going on, and the personal relationship with your doctor is something this office and these people excel at and have never failed me with. This is a lovey office and they are lovely people. Kristen Carpenter not only adds positivity to your day, she also remembers you and takes time to build a relationship with you. I have seen her for 3 to 4 years now and would recommend her to anyone. I promise this office will not disappoint you!

Jul 9, 2020

Love this practice!! Jasmine rocks!

Jul 9, 2020

Always prompt!!! Love your staff all around! Chelsea is so awesome & keeps everything comfortable, professional & personable. Thank you.

Jul 9, 2020

I was seeking a second opinion & they were able to schedule me for the next day. Everyone is so friendly and compassionate. Jasmine really took time to listen to my concerns and to explain everything to me. She was understanding of my situation and to my needs. I highly recommend them!!!!

Jul 9, 2020

AMAZING staff especially Jasmine!

Jul 9, 2020

Quick, efficient, friendly.... great!

Jul 8, 2020

Staff very nice, polite and knowledgeable. I felt like patients rushed in and out. This check up thing is one I never look forward to. I know all are busy, and trying to reach many patients. I understand there is a challenge to get things done. Should we be asked if we are "sexually active." Of course, if this question is necessary for some patient's health care, maybe it is?"

Jul 8, 2020

Chelsey is very kind and personal with me and is easy to talk to concerning any issues. Highly recommend!

Jul 8, 2020

Very friendly girls. Chelsea Collins is very helpful and caring.

Jul 6, 2020

The doctors here are the best around. I have been a patient since ~2005 and have never had a bit of concern about my healthcare. The receptionists and billing staff are another matter. They are incredibly rude both over the phone and in person. If I didn't love my PA so much, I would switch providers based on the support staff's unprofessional attitude. Instead, I stay and deal with the abuse from the administrative staff.

Jul 6, 2020

I thought the visit was short and sweet. There was hardly an exam. Nothing was mentioned as to the condition of the vaginal lining that Dr Capelle fixed since my last regular visit. Just a few questions about what vitamins I’m taking. Also it was never mentioned on the phone while setting up the appointment that Chelsey would be doing the exam not Dr Capelle. I will probably be changing my visits to another doctor.

Jul 5, 2020

5 Star. I have referred other patients to this office.

Jul 4, 2020

Everyone at the office is so caring. I called at 8:00am to get an urgent appointment and I was in the office at 11:00. Great people.

Jul 2, 2020

I saw Jasmine and absolutely loved her. She made me feel comfortable and explained everything in detail!

Jul 2, 2020

All the NPs and Dr. Capelle herself are wonderful. They are very kind, professional, and explain things in easy to understand terms. I would recommend them to anyone.

Jul 1, 2020

Very prompt with appointment time. Overall experience was very good..

Jun 30, 2020

Great check up and I just love Chelsea. I would recommend this ofc!!!

Jun 30, 2020

As always it is so relaxing. Kristen treated me and explained everything. Very courtious

Jun 29, 2020

I felt very comfortable talking about my issues and liked that I was offered options. Kristen was great too.

Jun 27, 2020

Kristen was so easy to talk to and very knowledgeable. I have had A good relationship with everyone I have encountered at Dr. Capelle’s office. It’s very easy to talk with Mandy too.

Jun 27, 2020

Was very knowable and gave me some hope

Jun 26, 2020

Very professional. Pleasant surroundings. Organized and following current Covid-19 guidelines. Happy my GP referred my to Dr. Capelle.

Jun 26, 2020

All the staff are always very cheerful and helpful. I saw Jasmine this time and she was lovely- very personable and charismatic. She made me feel very comfortable:)

Jun 25, 2020

Very pleasant staff, very clean & I never wait long for an appointment

Jun 24, 2020

My 2nd appointment and everyone has been very friendly.

Jun 24, 2020

The staff is friendly, knowledgeable, and professional from reception to the end of your appointment.

Jun 24, 2020

The receptionist weren’t very friendly.

Jun 23, 2020

Efficient, timely, safe(covid 19 precautions A+) very competent and respectful care! A callback day after appointment re: medication was responded to quickly! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Wonderful care by Dr Capelle and her staff!

Jun 20, 2020

I felt very comfortable at my visit. Questions were answered and I felt that the necessary time was taken for my needs. I appreciated their kindness and the friendly atmosphere.

Jun 20, 2020

Very caring and willing to get to the bottom of your issues. Offices are always very clean and staff is always nice. You feel like you are at home instead of a doctor's office.

Jun 19, 2020

Everyone was nice and very friendly. Made u feel comfortable in this uncertain time . Miss carpenter was very helpful. Had a lot of helpful advice and materials to read . Seemed like she cares about her patiences .

Jun 18, 2020

Chelsea Collins NP at Capelle practice is very thorough with the care she gives. She checked things I could not get my primary care provider to check for me. I am very appreciative to the staff at Susan Capelle's practice. Thank you so much.

Jun 17, 2020

I have recommended Jasmine on Facebook. Love her.

Jun 17, 2020

Friendly and helpful staff. Put me at ease and answered my questions. Beautiful interior of building.

Jun 17, 2020

I have been a patient of Dr. Capelle for around 20 years, since shortly after moving to western MD from Long Island, NY. Everything about her practice is the epitome of professionalism and caring! The roundtrip driving- time from my home to her office is 2-1/2 hours, but well worth it. I am currently under the care of "Jasmine," an exceptional nurse-practitioner!

Jun 17, 2020

Kristen and the student, who did my examination were both very professional and courteous. They did a great job of making me feel comfortable and well cared for.

Jun 17, 2020

Staff there was Great!.. very friendly & make u feel very comfortable.

Jun 16, 2020

Always a pleasure to see the people at this office. Everyone always nice and polite and helpful

Jun 15, 2020

The entire visit is pleasant. Very organized, exceptionally clean, friendly, very intelligent doctor. Wish I could see her for everything!!!

Jun 14, 2020

Love the staff and Dr Capelle is exceptional!

Jun 14, 2020

I cannot access the Patient Portal to get my message. It is useless to me.

Jun 13, 2020

Chelsea was excellent. I appreciated her knowledge and experience. I also appreciate that she took the time to throughly review my medical history and even call my pharmacy! I feel like I am finally starting to get the results in need post menopause!

Jun 13, 2020

Love the girls in the office. Jasmine is the best

Jun 13, 2020

After my surgery a few years ago, to repair my prolapsed bladder, I did recommend this surgeon and her practice to other ladies I knew who had problems, and I know some of them came to your office. I am a very satisfied patient. Donna Woodburn

Jun 12, 2020

So thankful to finding a competent, caring physician. Got me in immediately after calling for appointment. Highly recommend to anyone needing expert care.

Jun 12, 2020

Very friendly Appointment was timely and professional

Jun 11, 2020

Chelsea was wonderful during my procedure on 6/9. I have a lot of anxiety when it comes to medical issues, but she kept me talking and eased me through the process. It went so much smoother than I expected because of her incredible bedside manor. After my procedure, I became dizzy when coming downstairs. The woman at checkout was extremely attentive, provided me with juice and crackers and plenty of time to get my bearings, and Chelsea came down to check on me as well. Overall a wonderful experience and I will continue to chose this office for all of my gynecological needs!

Jun 11, 2020

All office staff are pleasant and helpful. Kristen is always very professional and pleasant. She makes an uncomfortable situation more comfortable.

Jun 11, 2020

Fast friendly service. Thank you

Jun 10, 2020

Kristen Carpenter is great!! Her friendly and professional manner is so much appreciated!!! I feel very confident in her ability to care for my gynecological health!!

Jun 8, 2020

The visit was great! Dr. Capelle is a wonderful doctor who is very caring and concerned about her patients. I would highly recommend her.

Jun 8, 2020

I have been having my check ups there for seven years now, and I am so grateful I found this office. The people are just awesome, and they are so efficient. I don’t think I’ve ever had to wait. When I moved to Charleston I could not bear to part with them so I make my appointments every year with them so I didn’t have to change.

Jun 6, 2020

Pleasant atmosphere. Very kind and professional.

Jun 6, 2020

Jasmine is the third FNP-C I've seen at Dr. Capelle's office. They have ALL been great! They all know how to make a patient feel so comfortable and are so professional in what they do. Just hope Jasmine stays a while! And with the Covid-19 going on, everything went like clockwork for my visit. Thanks!

Jun 5, 2020

Kristin is awesome! I love how she legitimately cares about her patients and makes sure that everyone has a personalized experience. Never had I ever experienced that kind of amazing health care until she became my full time NP. I trust her opinions and her professional expertise is completely genius.

Jun 5, 2020

Felt comfortable discussing personal problems and the doctor was very informative

Jun 5, 2020

I find that my visits are always helpful. Kristen Carpenter is always ready to answer any questions I have. She makes me feel comfortable and appreciated.

Jun 4, 2020

The office is well-organized and professional. My exam is always thorough. I feel comfortable asking questions and expressing concerns.

Jun 4, 2020

I am so happy to have found this office. The whole experience was so pleasant and comfortable. Everyone in the office was friendly and made me feel very welcome and as if they were happy to see me. And it was my first visit! Very appreciative and thankful to have found a pleasant office for my gynecological care.

Jun 4, 2020

wonderful easy to find place to be seen and excellent people with wonderful attitudes!

Jun 3, 2020

Great doctors! Very friendly and happy to answer questions. Always a comfortable experience.

Jun 3, 2020

I love the professionalism of this business. It is very private and pleasing.

Jun 3, 2020

Staff is so friendly and make you feel welcome to the office.

Jun 1, 2020

I am always referring people to her office and they are just as happy as I am after their visit.

May 31, 2020

Very professional, concerned, tentative and knowledgeable. Feel like family when your there.

May 30, 2020

Wonderful people. I love how they treat me and care about my concerns,

May 30, 2020

Hands down most professional and friendly medical office I have been to.

May 29, 2020

Compassionate, caring and knowledgeable.

May 29, 2020

Your staff and PA were very nice and professional.

May 29, 2020

Friendly staff! Always a pleasant visit

May 28, 2020

I absolutely LOVE the care I receive here. The entire staff is kind and hardworking. It is obvious they care about me and want to help me the best way the can. They are the best!!

May 28, 2020

I love everything about this practice!

May 26, 2020

I have always referred friends to this practice. They are the best!! When I moved to Oakland in 2005 there were not gyns. Family cancer history and my own concern for personal health care led me to look for someone. I was lucky to be referred to Susan Capelle, by a coworker. She and her staff have been excellent in getting me through the last 15 years of my personal female health care.

May 25, 2020

I love the time that is devoted at each visit and the helpful discussions to improve my health. The office is cheery and the staff are very nice. I also believe the care I receive is excellent!

May 24, 2020

Everyone was very friendly and professional. Was handled in a very efficient way. Nice doctor and staff.

May 24, 2020

I feel very confident in all of the staff at Dr. Capelle’s office! I always feel comfortable going and asking questions and truly feel that they care about my well being!

May 23, 2020

My nurse practicioner Chelsea is the best ! She is so very attentive and caring . She takes a lot of pride in her work. All of the office staff here are so kind and caring also !!

May 22, 2020

Dr. Capelle is very friend and not pushy w her recommendations.

May 22, 2020

Very personal and lots of informative given to make important decisions about my health!

May 22, 2020

Appointments are easy to make. Very little wait time/if any. The office staff is super friendly!

May 22, 2020

Very nice employees. You could tell they like their job. They care about the patients.

May 21, 2020

This is a great office. The staff is friendly and courteous. Chelsea is the best!

May 21, 2020

I was impressed with Dr. Collins. She was very thorough and answered all my questions. She seemed genuinely interested in my health, history and wellbeing going forward. She gave me new information about steps, and practices I was not aware of. I enjoyed her energy and enthusiasm.

May 21, 2020

It’s always a good experience from time you come in the door till the time you leave they are very professional but make you feel very comfortable

May 20, 2020

Always ready to answer any questions I have. Always on time. Takes time to talk to you.

May 20, 2020

When I went for my first visit I was very happy everyone there was so nice ..they listened to what my problem was and gave me answers to what could be going on ...I would refer them too anyone..

May 18, 2020

The atmosphere is so welcoming and the staff are so friendly and professional.

May 16, 2020

From the first call as a new patient to your office to my visit with Chelsea Collins was beyond what I anticipated, your office n staff were so welcoming n polite! Chelsea was very personable and talked with you not at you, explained everything in detail of all that was going on and what my nexts were with the issues I was facing. She made me feel so relaxed and at ease. I will be mire than please to refer others to the office I know it’s a distance however the excellent experience and knowledge and understanding was more than I anticipated.

May 16, 2020

I saw Jasmine. She was so sweet and explained everything. I felt very comfortable with her.

May 15, 2020

Loved the people who worked there.

May 15, 2020

I am always welcomed and made to feel comfortable whatever my healthcare issues are. No question is too trivial and I never feel rushed - I really appreciate that! All the staff is great.

May 15, 2020

I felt very comfortable talking to Jasmine always. She is very concerned and caring.

May 15, 2020

I called the office yesterday morning, thinking I had a serious problem. I was told to come in during the afternoon--without a specific time--and Chelsea saw me after a very brief wait. The problem was diagnosed and my prescription was immediately phoned to CVS. Also, the interior design is exceptional, witty, and provides a calming atmosphere.

May 15, 2020

The staff there is very friendly. Jasmine the NP is so sweet and makes you feel very comfortable there, just like your talking to a friend, and she explains everything to you thoroughly so you understand and know what to expect.

May 15, 2020

Everyone is pleasant and very helpful.

May 15, 2020

I felt very comfortable coming to your office during this difficult time because I knew that everybody would be professional and that your office is very clean

May 14, 2020

Everything was done with a spirit of excellence.

May 14, 2020

Excellent, professional, kindly care. Jasmine cutlip exceeds my expectations in patient care.

May 14, 2020

Friendly staff and very caring nurse practitioner. Would recommend to anyone seeking OB/GYN.

May 14, 2020

Great staff and very comfortable atmosphere. Minimal wait times and very knowledgeable employees.

May 13, 2020

Chelsey is very professional and answers any questions, I might have. They office is very clean. The support staff is very nice and welcoming!

May 9, 2020

The staff is always very friendly. During this pandemic everyone was very hygienic and made me feel safe! A huge thank you to all of the staff!!

May 7, 2020

What happened to my long and laudatory review of Jasmine???? Please let me know if it actually got through to you. If it didn't let me know and I'll write it again--it was long.

May 3, 2020

Dr. Capelle and her staff were very professional and compassionate. During my visit, I felt very comfortable.

May 2, 2020

Always kind and professional. They got me in fast and were very knowledgeable.

May 2, 2020

Everyone in your office is very nice and extremely helpful when I have questions or an issue.

Apr 28, 2020

I have received excellent care from Dr. Capelle and staff.

Apr 27, 2020

I appreciate the time they take to explain step by step during a procedure.

Apr 24, 2020

Thank you I’m feeling better what a good service to have when a person needs it.

Mar 26, 2020

Very friendly, makes me excited for my appointments!!

Mar 25, 2020

The care I have received from the Doctors at the office have been great. I feel very comfortable going there.

Mar 20, 2020

Such nice people, and beautiful surroundings.

Mar 19, 2020

I chose to go to Dr. Capella specifically because the practice is not for OBGYN patients. Been there, done that.

Mar 18, 2020

Very professional and friendly staff! Always quick to see you and always very kind.

Mar 18, 2020

I find it odd that there is no calendar for the time window in which you are supposed to get your depot shot. Every other provider that I have ever seen has had one to ensure that you are scheduling your next dose in the correct time window. Nobody at this office even knew it existed. This caused me to be late on one of my doses and my body reacted poorly. Please do not ballpark guess the dosage dates, it matters. Nurses are overall nice but the lady that does check-out isn't super friendly and doesn't care to answer any questions you may have.

Mar 18, 2020

Good atmosphere and polite staff. In and out in 15 minutes

Mar 18, 2020

This is never a fun appointment but I was totally at ease and comfortable throughout the visit. From check in to check out, I felt comfortable and at ease.

Mar 16, 2020

Love the attention and caring you get from the doctor's office

Mar 13, 2020

Prompt, friendly, and knowledgeable

Mar 12, 2020

I saw Jasmine for a routine check up, she gave me all the time I needed , I never felt rushed and she made me feel comfortable. Thank you

Mar 12, 2020

I am so comfortable with this Lady!! She is genuine!! Would recommend her to everyone!!

Mar 10, 2020

Very helpful, kind,and knowledgeable staff.Jasmine is wonderful.

Mar 8, 2020

A very kind, knowledgeable, and supportive staff

Mar 7, 2020

The staff were super friendly and comforting! They were able to get my new patient appointment set up within less than a week and once in the office I didn’t have to wait at all!

Mar 7, 2020

She is a great and caring Doctor. Has time to listen to you and easy to talk to.

Mar 7, 2020

I received very good care during my appointment. The staff was exceptionally nice and seemed very well skilled in my treatment. I was and am confident they can help me.

Mar 6, 2020

I liked my first visit everyone was helpful ...the drs were helpful explaining my problem and how too help me ..

Mar 6, 2020

Dr. Capelle was amazing.. She took her time to answer my questions.

Mar 6, 2020

Excellent service and fast results. Good referrals. Other places put you on hold 20 minutes or don't call back. Special thanks to Kristen and other staff for fast and compassionate help.

Mar 5, 2020

For every visit, I feel comfortable in every way. Jasmine is very likeable and knowledgeable. She explains everything very well. I appreciate the respect.

Mar 5, 2020

JASMIN IS WONDERFUL! WE LOVE HER!!

Mar 5, 2020

Chelsea is wonderful. She remembers so much about me even though I only see her once a year!

Mar 4, 2020

,on time, very helpfuland informative, Christen carpenter had looked at previous record and was able to explain some of the things to us that we had been doctoring for since 2016.g

Mar 1, 2020

I feel very comfortable with Dr. Capelle and Kristen, and trust their judgement. All the staff is professional, and friendly.

Feb 28, 2020

Very friendly staff. Atmosphere is like home and they listen to you and treat you like family. Office is very clean and easy to find. I would recommend this to all my female friends.

Feb 28, 2020

Always an easy doctor visit. No hassle and no long wait. Everyone is very nice.

Feb 27, 2020

My provider was very pleasant, and made me feel very comfortable in the room.

Feb 27, 2020

Everyone is wonderful.....

Feb 26, 2020

The health professionals and staff are always kind and welcoming and are sure to make you feel comfortable! They are always helpful and ready to answer any questions!

Feb 26, 2020

Dr. Capelle’s office is wonderful. Caring and compassionate. They do not treat you like a number. They truly listen and they follow up. I send my family as well.

Feb 24, 2020

The office staff was attentive, polite, and extremely helpful. Dr. Capelle was personable, thorough, and kind. I was extremely pleased with all aspects of my appointment.

Feb 24, 2020

I would give higher but the distance from my area lowered the score

Feb 22, 2020

Excellent service highly recommended

Feb 22, 2020

Dr capell is an excellent Doctor

Feb 22, 2020

It was a very positive experience. The staff was friendly and courteous and the office atmosphere was pleasant. I liked Dr Capelle’s attitude.

Feb 21, 2020

No long waiting times initially or in the examining room and everyone is very pleasant.

Feb 21, 2020

Excellent services, exam and impressed with medical staff!

Feb 21, 2020

I have been coming to the office for several years. I have never had an issues, almost everyone is a pleasure to be around (not a fan of Tara, she is always very rude and snotty, even when speaking with her on the phone, she is rude and interrupts). I often tell people when I am referring not to judge the office on speaking with Tara if she answers the phone, because really no one else in the office is like that. I loved Holly as she was the first provider that I with in the office and we absolutely love Jasmine just as much. She is very easy to talk to, listens to what you have to say, explains everything, and answers any questions that you may have. She doesn't make you feel like she is in a hurry to move on. She really takes her time with you. She just has a natural way to calm you down. Really love the office.

Feb 21, 2020

Always appreciate the Support of Kristen and entire staff ...Tara and Mandy ❗

Feb 20, 2020

Exceptional and caring medical treatment

Feb 20, 2020

Kristin is amazing! Always positive and listens.........never rushes you.

Feb 20, 2020

I see Kristen Carpenter and love her! She is very kind and helpful. The office in general is very nice, clean, and welcoming. I recommended a friend to start seeing someone at this office and she made an appointment and also enjoyed her experience here. I recommend everyone I know!

Feb 20, 2020

Dr. Cutlip was amazing! She talked me through everything and kept me calm! I’ve recommended her to so many people already!

Feb 19, 2020

The facility is beautiful and clean. The staff are professional and attentive. There is little to no wait time for your appointments. They offer comprehensive services, including diagnostic testing. Highly recommend.

Feb 19, 2020

So relaxing and at ease with Dr Capelle

Feb 15, 2020

Very friendly and professional staff. Great practice. Convenient location.

Feb 14, 2020

Warm and friendly. Fantastic experience.

Feb 14, 2020

I am one very happy patient of Susan Capelle, M.D.!!!!!!!! She is a very caring and capable Doctor and person!!! I love the entire staff!!!!! And thank you all for the wonderful care in helping me to overcome such a hugh problem prior to surgery!!!

Feb 13, 2020

I was amazed how relaxed I felt when I'm usually super anxious at the very thought of going to any doctor. Thank you Jasmine for your sweet gentle spirit and knowledge! Thank God for you 🙂

Feb 10, 2020

The appointment was very helpful and took care of the problem .

Feb 7, 2020

I really liked my new doctor! She was fast efficient and got me out of there in a timely manner. Very pleasant! I LOVE that Susan has REAL ART in the offices!!!!!!!!! shows good taste and wish there was more. Alison Helm

Feb 5, 2020

Thank you for getting back w/ me re: the results from my other Dr. office & squeezing me in to discuss the results.

Feb 4, 2020

Everyone is so nice. Hardly any wait time. Kristen is the best!

Feb 2, 2020

I love having my reminders in place.

Feb 2, 2020

Clerical staff are always very polite and professional. Jasmine was absolutely amazing!!! Such a pleasant disposition, knowledgeable and professional.

Feb 1, 2020

Everything about my visit was positive except that you could have an exam table that better accomodates an elderly patient with spinal difficulties, for example, a bar to grasp to move on and off the table and to slide into exam position more comfortably. I dread coming because of the difficulties in using the table. Please give this some consideration. Nancy Bird

Jan 31, 2020

The staff here are AMAZING! Dr. Carpenter is wonderful!

Jan 30, 2020

We were very pleased with Kiayra’s first experience seeing a doctor for this problem. Everything was explained thoroughly and she was talked to directly. Kiayra is 14. Very kind and professional!

Jan 30, 2020

Very professional and kind. Highly recommend.

Jan 29, 2020

Love the team at Dr Capelle's

Jan 29, 2020

I'm very grateful to be a patient of Jasmine Cutlip. She is truly the best medical professional I have ever engaged with.

Jan 29, 2020

I feel so comfortable with everyone

Jan 27, 2020

This was my first visit with the Doctor.'

Jan 24, 2020

Dr, Capelle is a thorough and caring dr. She listens to your problems and tries to find solutions. I would recommend her to anyone who needs a good gynecologist.

Jan 24, 2020

Wonderful atmosphere with wonderful, friendly, knowledgeable staff. Very positive experiences that I would recommend to anyone!

Jan 23, 2020

Very quick to get appt. Very professional and knowledgable, and kind. Very personable.

Jan 23, 2020

Jasmine was wonderful!! Very kind and understanding! Very sweet!!

Jan 23, 2020

Staff is kind,caring and organized

Jan 18, 2020

The staff was very friendly and reassuring to me. This was my first time being seen. I had anxiety and Kristen made me feel comfortable.

Jan 18, 2020

Office is always clean and has a modern atmosphere. Very relaxing. The staff are professional and courteous. I have been a patient of Chelsea’s for a while. She is caring and takes her time. Has always made me feel important and has given me excellent care.

Jan 18, 2020

You have hurt me because I don’t understand why you turned me away just because I have Osteoporosis? I did what you told me to do ,but the medicine made me sick so now you just send me somewhere else 😢I don’t get it

Jan 17, 2020

Very nice and very knowledgeable. Explained everything well

Jan 16, 2020

I would absolutely recommend Dr. Capelle to friends and family. So far every experience has been handled in an amazing manner. Everyone in this office is mindful of the fact that the issues their patients are dealing with can be embarrassing and hard to talk about. They manage to handle difficult situations with grace and delicacy while still treating the issues as hand.

Jan 13, 2020

I was very pleased with the service I received. Dr. Capelle was very kind and took the time to explain things if I didn't understand something pertaining to my surgery. Her staff is amazing. I drive a four hour round trip and would highly recommend going to Dr. Cappelle.

Jan 12, 2020

Everyone is always pleasant and professional

Jan 11, 2020

As soon as she walked in the room with that nice smile and hand shank I was so relaxed. She was so easy to talk to her. She listened to my needs and can't wait for my next visit. Thanks so much

Jan 10, 2020

Very efficient and received an appointment in a timely manner. Very caring and courteous team.

Jan 9, 2020

Kristen is one of my favorites. She tells it like it is and really makes me feel comfortable about all the information.

Jan 6, 2020

Great appointment. Everybody was very friendly and professional. I would recommend you highly to anyone.

Jan 2, 2020

Wonderful ladies!! Very professional and caring!

Dec 18, 2019

Although, I’m only at your office once a year, thankfully, it’s always a pleasure to see Kristen!

Dec 15, 2019

Always professional, friendly, and prompt

Dec 14, 2019

Very professional and make you feel really comfortable while your there!

Dec 14, 2019

Staff is very professional and friendly. Office and exam rooms is always very clean and inviting.

Dec 13, 2019

From the moment I walked in, I felt completely relaxed & welcome! Everyone was friendly & professional.

Dec 12, 2019

Amazing professional office staff.

Dec 12, 2019

I appreciate how helpful everyone is.

Dec 11, 2019