Reviews

Friendly and Professional Staff

Apr 18, 2021

Jasmine was amazing! She was kind, sensitive to my daughter’s needs and very welcoming! 10+

Apr 17, 2021

The doctor was friendly, concerned and thorough.

Apr 17, 2021

My provider (Kristen) did an excellent job with colposcopy. She explained things carefully and the procedure caused only minimal discomfort. I would not hesitate to recommend her to my friends and refer my patients to the practice.

Apr 17, 2021

I feel truly blessed to have Dr. Capelle for my physician. She is not only a knowledgeable and professional doctor but also the most concerned doctor and individual imaginable. I love her! Gwen Rosenbluth

Apr 16, 2021

So clean and uncluttered

Apr 15, 2021

The young woman that checks you in has an attitude problem. I’ve encountered it a few times and others waiting that day said the same thing. She’s not welcoming ( seems as though you’re bothering her by being there). The lady that checks you out is Amazing and always polite , and positive. The clinical staff are wonderful!

Apr 15, 2021

Very friendly and helpful office. Always love seeing the staff

Apr 14, 2021

Dr. Cappelle is a treasure in northern WV and SW PA. She is so caring in her surgeries (uses minimally invasive procedures) and has high regard for women’s wellbeing. I am so glad I found her and highly recommend her to others.

Apr 11, 2021

The staff at Dr. Capelle’s were the most professional, caring, and supportive team I have ever encountered. This was a first visit for me and I was well taken care of. Dr. Capelle was very thorough and considerate. The staff and Dr. Capelle even addressed the issue with my disabled husband that was so helpful.

Apr 9, 2021

I am one of those fortunate to be seen at Dr Capelles and So thankful for the compassion and care I’ve received. They stay on top of my Gynecological needs by testing and retesting if needed.

Apr 8, 2021

YOU WERE ALL GREAT! THANK YOU FOR TAKING SUCH GOOD CARE OF ME.

Apr 5, 2021

Provider was excellent, however the front desk receptionist who checked me in and took my phone call to request a doctor’s excuse was quit rude.

Apr 3, 2021

I was treated with respect and dignity. The entire staff were friendly and welcoming. Dr. Capelle was so nice and immediately put me at ease! I would highly recommend her!

Apr 3, 2021

Very clean office and exam rooms, beautifully and tastefully decorated.

Apr 2, 2021

I had a very pleasant experience! The gynocologist is something I dread and Jasmine made me feel so comfortable!

Apr 2, 2021

Very nice & explained what she was doing, took her time with me &took away a lot of worries

Apr 1, 2021

Jasmine is one of the best practitioners I’ve encountered. She is warm, engaging, takes time to listen and has helpful feedback on any questions or concerns.

Mar 31, 2021

The whole staff is super nice and always helpful!

Mar 31, 2021

I saw Kristen Carpenter. It was a very brief visit but she addressed my needs.

Mar 27, 2021

Jasmine's thorough exam and concise explanations are appreciated.

Mar 26, 2021

Love to go to this office . Always in and out ! Staff is very nice !

Mar 25, 2021

Always a pleasant and professional experience!!

Mar 25, 2021

A wonderful, professional atmosphere. Jasmine is five stars all on her own. She takes the time to talk and assess any and all needs. She is professional, knowledgeable, but most importantly, makes you feel like you’re not just another patient. That’s rare today!!

Mar 24, 2021

Everyone is always so friendly.

Mar 24, 2021

This office has the best vibe of all my doctors, they are up on the new things and really care.

Mar 21, 2021

Very friendly and efficient staff, welcoming surroundings.

Mar 19, 2021

Jasmine Cutlip is amazing!! I am a new patient at the practice and plan to stay there as long as I am in Morgantown. Jasmine made me feel very comfortable during my annual exam. She also took the time before to get to know me and my history and took the time after to thoroughly answer any questions I had. If i could give a 10/10 I would!

Mar 19, 2021

Going to the gyno is never an easy or fun day but coming here made the experience so much better. Both ladies I have seen have been excellent, caring, and gentle. They also have listened when others have not. I just wish my other doctors were as nice and easy to talk to as these ladies.

Mar 19, 2021

Everyone is friendly and helpful. Providers are very thorough and caring.

Mar 18, 2021

My rating is 5 stars. The patient is always treated professionally with accurate medical information, as well as, empathy and respect.

Mar 18, 2021

Office is always clean with a nice atomsphere. Doctor and Nurses are the best.

Mar 17, 2021

These appointments are never any fun but these ladies are always so friendly and make you feel so comfortable.

Mar 17, 2021

I appreciated the friendliness & courteous attitude of my provider. She took time with me explaining every aspect of the exam. She answered questions & allowed my concerns to be addressed.

Mar 17, 2021

Jasmine is fantastic. She is very knowledgeable, efficient and super friendly. She makes you feel very comfortable with any questions you might have.

Mar 15, 2021

Always kind and friendly.

Mar 13, 2021

The staff is very nice and friendly. They make you feel comfortable in the office. Providers explain what is going on and what they are going to do. During a procedure they ask you multiple times if you are still comfortable and if there is any pain.

Mar 11, 2021

Office is always clean and staff is professional but friendly.

Mar 10, 2021

I had concerns after surgery and was listened to and able to get in right away

Mar 10, 2021

Had to wait a month for systcopy test . Did not like the wait was very stressful! Missed a call from nurse bo message left.app was on Friday call was on machine that was missed at 230 Wed I called to find out what the call was . Should have tried to call me back! Results were good but still should have called me back in evening or next morning.

Mar 10, 2021

Dr. Cappelle and her staff were knowledgeable and kind. And efficient too.

Mar 7, 2021

I have been coming to your practice quite a few years now. I have always been treated well by everyone. My issues are always addressed, I never feel hurried. Each provider has a great chair-bedside manner.

Mar 6, 2021

She took the time to listen and understand and I believe she Is going to be able to help me with my issue, finally some relief I hope.

Mar 6, 2021

Very happy to have found this Dr Capelle . My PCP referred me for issues I have be dealing with for quite some time. She took time to addressed my concerns and explain my treatment plan. Her office personnel are fantastic,

Mar 6, 2021

The first and most knowledgeable, caring and professional All Woman clinic I've ever been able to go to.

Mar 5, 2021

5 star got in early got out fast--everyone was friendly and treated great and Kristen Carpenter whom I saw was wonderful and up beat and positive--so nice seeing someone like this especially at a physcian's office and early morning-- girl who took blood pressure and blood done a great job--thanks to the girls at the front desk for being kind and friendly also called me for follow up on my blood work and discussed issues and they scheduled me for next apointment and sent a fax to dr. in weston for follow up

Mar 5, 2021

Clean, classy facility; attentive, professional and knowledgeable staff. Highly recommend.

Mar 3, 2021

Extremely pleased with Jasmine Cutlip. She is so knowledgeable and easy to talk with. Makes you feel like we’ve known each other for a long time.

Feb 28, 2021

I’ve been going to Susan Capelle for about 3 years now and my experience has aleays been excellent. Jasmin is wonderful and very professional. She always makes me feel like I’m going to visit a friend and not to my annual exam. Overall excellent service.

Feb 27, 2021

All the staff are very kind and make you feel at ease.. Kristen Carpenter is absolutely lovely! She is kind and professional and always makes me feel important. Drive 2 hour's to go to this facility and it is well worth it!

Feb 26, 2021

I see Kristen and she is so personable and easy to talk to.

Feb 24, 2021

I was so pleased with my experience !!

Feb 24, 2021

Dr. Cutlip is absolutely amazing! She’s so sweet and makes me feel very comfortable each time I’m there. I definitely recommend going to her!

Feb 24, 2021

Everyone was really nice and helpful, They made me feel like I was the only patient there. They made a very uncomfortable. test easier, less embarassing

Feb 19, 2021

Excellent patient experience

Feb 19, 2021

Very supportive, I absolutely love Jasmine. It’s a very comfortable environment for something that is usually scary and highly uncomfortable. I would recommend to anyone, and have recommended to many of my friends.

Feb 15, 2021

Jasmine is a gem. Her personality is so upbeat and comfortable- I feel like I can talk with her about anything.

Feb 15, 2021

The associates of the office are so welcoming, attentive, knowledgeable and caring. You feel very relaxed n comfortable and supported you are able to ask questions n don’t feel like you being judged. Living almost 3 hours away there is no other office I would go to. Distance is not an issue when you receive the most amazing care possible,

Feb 15, 2021

The "woman's health care" from Dr. Capelle's office is wonderful. They are personable, safe, professional, and knowledgeable. I truly feel like I am speaking with a confidential knowledgeable friend. During office visits and on follow up phone calls, I felt like I was a priority! No distractions, no rush...just me! I highly recommend, Dr. Capelle, Kristin, and Jasmine!

Feb 11, 2021

Truly worth the drive to see a caring staff. Always friendly..

Feb 6, 2021

I have never felt more comfortable in any doctor visit in all my life. Jasmine had such a warm bubbly personality and took the time to talk to me about everything that was going on. I will never go anywhere else!

Feb 6, 2021

Office was easy to find; staff very nice, helpful. I especially liked that Dr. Cappelli took her time with me, asked a lot of questions and answered mine. She was very kind and very professional.

Jan 30, 2021

Friendly staff that meets all needs for women

Jan 29, 2021

My experience with Dr. C's staff was very comfortable in every way. Everything was explained so that I understood & the staff are all polite & the appointment times were on point.

Jan 29, 2021

The staff is professional, friendly, and very knowledgeable. The building is clean and inviting. I would recommend this office to anyone!

Jan 28, 2021

Professional and friendly. Answered all my questions.

Jan 26, 2021

I am going to their practice since 2005. I am very happy and stay with everyone in their office. They provide great care and very friendly atmosphere. I recommend Dr. Capella to all my friends who is looking for a doctor. Always a pleasure to see her or anyone else in her group.

Jan 23, 2021

Genuine care & concern at my visit

Jan 22, 2021

Kristen is always kind and professional! Front desk staff is always polite and helpful... Love all the staff! GREAT group of professionals!

Jan 22, 2021

Very nice staff, they took me in at my scheduled time and my questions and concerns were answered.

Jan 22, 2021

Love the staff and my doctor, well she is so kind, caring and attentive to your needs. Best place for my woman to go to and feel important.

Jan 19, 2021

Staff is extremely professional, friendly, and caring. The office is always very clean and furnishings create a calm atmosphere.

Jan 18, 2021

The office was very clean and welcoming. The staff was execptionally nice!

Jan 18, 2021

Office is smooth and efficient. Thank you for a pleasant and quick check-up.

Jan 17, 2021

Dr and staff are cordial, informative and inclusive of patient.

Jan 16, 2021

I was very pleased with my interaction with Dr. Capella. She listened to my concerns and explained treatment so I could understand .

Jan 16, 2021

Couldn’t ask for better staff- pleasant and kind - makes you feel at ease -they take great care of their patients

Jan 15, 2021

Jasmine is wonderful! She takes her time with you, listens to all of your concerns, offers solutions to your problems, is very compassionate about helping her patients, & has a wonderful personality!!

Jan 15, 2021

Everyone is very welcoming and helpful. They make you feel comfortable.

Jan 15, 2021

I am always treated like a real person at each visit. I really like Jasmine she is very thorough and always asks if I have any questions or concerns.

Jan 14, 2021

The staff is always so friendly, I feel very comfortable there.

Jan 14, 2021

Pleasant experience. Caring staff, Provider took the time to get to know me and listen to my concerns.

Jan 13, 2021

Liked that appointment was staggered and was dealt with swiftly.

Jan 11, 2021

Chelsie Collins had been my provider (she has recently left this practice) and I loved her. She made me feel comfortable and was very caring and thorough. That being said, my new provider is Jasmine and she too possesses these same qualities. So happy to have Jasmine!

Jan 10, 2021

Always professional, friendly and thorough medical service.

Jan 9, 2021

Very clean and friendly atmosphere. The provider is always quick to listen to questions and concerns. It is nice to feel heard by your practitioner and you definitely get that experience at this facility.

Jan 9, 2021

This was my first visit with Jasmine. She was so very pleasant, knowledgeable and thorough. I feel very fortunate to be her patient.

Jan 8, 2021

Jasmine is always professional and caring.

Jan 7, 2021

Everyone in the office is always so great and helpful with any questions I have!

Jan 7, 2021

APPOINYMENT TIME KEPT ...DID NOT WAIT FOR THE DR TO ARRIVE IN THE EXAMING ROOM .. THE WEATHER WAS GETTING BAD AND THE TIME SPENT FOR MY APPOINT WAS PROMPT AND TO THE POINT SO I COULD GET ON MY WAY.

Dec 28, 2020

I was there for my annual visit on 12/7/20, scheduled to see Kristen and instead saw Jasmine as Kristen was busy, it is hard to imagine that one is just as kind, and caring at the other and so knowledgeable, I left the office feeling so good, and still dealing with a bit of vaginal burning. Jasmine said call me if the prescription is too much I will try to help, well I called because sure enough it was 197.42 for a tube of Estrace. I called the office the receptionist asked what I needed and I said it was about a prescription, she transferred me to Kelly and what an upbeat individual who when to work with information that I gave her and limited it was she worked so hard and I called her I know 6 times because I got e-mails saying this or that from CVS, and each time she talked to me was still pleasant and beyond professional, she told me I am in this to the end and at one point said she had talked to 15 people can you imagine dealing with that crap for a patient that needs a name brand over a generic and has asked for your help, well just now in the mail and my mail man is late really arrives about 7:45 pm and in the mail a letter from the drug company that my Estrace has been approved thru 2025, had it now been for Kelly this would never have happened her persistence paid off for me and I am so grateful for all the work and effort she put into this matter. It mattered to me and how nice to know that I matter to you all too. Thanks from the bottom of my heart and Happy Holidays whatever you celebrate.

Dec 22, 2020

Dr Capelle is very personable and professional. From the moment I met her she demonstrated her knowledge and expertise. I was impressed with her analyses and diagnosis of my issues, they were accurate and right to the point. Her office staff were diligent and quick to answer my Qs and take care of my needs. They were prompt to call me and schedule a procedure I needed. I received a very complete packet with information and instructions, quite easy to understand and follow. Everything was excellent, from treating me adequately, to scheduling fast, to performing the procedure with success, and to offer results and continuity of care. I trust Dr Capelle, I would not go to any other doctor for my OBGYN needs. I appreciate her staf and the care I received by all.

Dec 22, 2020

The staff always makes me feel safe and show how much they truly care about there patients. Even to personally to call me back if I have just a question Highly recommend

Dec 18, 2020

This office is very professional, they make you feel comfortable and they are so nice.

Dec 18, 2020

Kristen is an absolutely fabulous provider. She listens to any issues and works hard to solve any problems. Checking in with Tara was easy and flawless. Checking out with Mandy is very pleasant and professional. Top notch all the way around.

Dec 17, 2020

My purpose to visit Dr. Capelle's office was to see what options were available to me. I did not have a long wait for an appt. My letter of information, directions, and health questions came quickly. Due to Covid, appts are spaced out so I walked in to an empty reception area. I missed the receptionist at first, and when we exchanged information, she was all business, no warm welcome, as if she was bored. As I sat waiting for my name to be called, I thought, "Boy, I hope the rest of the staff are friendlier". And they were. I was very pleased with the exam and information given to me to help with my decision. I was comfortable with the staff and felt they could answer any questions I had. I am going forward with more exams and hope that Dr. Capelle is the one to help me with my issues.

Dec 12, 2020

I would highly recommend Susan Capelles practice to anyone. My provider is Jasmine and she is an exceptional Nurse Practitioner. Being a nurse myself, I understand the importance of bedside manner and the impact it has on a patients experience. From the moment she walks in the room you automatically know she truly cares about her patients. The office staff is very friendly and the office itself is clean. Great experience!

Dec 11, 2020

They care! And take there time to find out what is going on with you. Also very nice!

Dec 10, 2020

Wonderful providers! Fantasies support staff

Dec 9, 2020

I have been very pleased with the respect, explanation of procedures and follow up calls.

Dec 9, 2020

Very professional and easy to talk to. Thank you

Dec 9, 2020

NP seemed insincere, almost to the point of being a “canned” presentation. Problem still persists.

Dec 9, 2020

I have been a patient of this office since 2005. I have full confidence in the staff here.

Dec 5, 2020

Dr Capelle is friendly, caring and professional. She genuinely cares for her patients. She answers questions and explains things so that you don’t feel like your a bother. I like her so much that I got one of my friends to go to her who also and likes her. Even my regular doctor goes to her. We all travel from another city. Her staff is also nice and very friendly.

Dec 4, 2020

All the ladies working there are so nice. I feel so relaxed with the atmosphere and ladies.

Dec 4, 2020

Wonderful experience from beginning to end. Everyone very caring!

Dec 3, 2020

Dr. Capelle's office is amazing. Their staff is always kind, considerate, and always available for any questions you have. I personally see Jasmine Cutlip and cannot recommend her enough. She is one of the best medical providers I have ever seen.

Dec 3, 2020

A great place! I was taken in promptly and PA came in with very little waiting time. PA is thorough and explains everything as she is working. Also, the rooms are all totally spotlessly clean. I love how they post directions for getting from one place to the next. A positive experience as always.

Dec 2, 2020

I really appreciated the care I received from Jasmine when I went for my first visit. She was very nice and genuinely cared about my concerns.

Nov 30, 2020

Everyone is caring, kind and punctual. I feel everyone is very professional and knowledgeable.

Nov 27, 2020

Kristen Carpenter is a wonderful NP!

Nov 26, 2020

I love all the ladies here everyone is so sweet

Nov 25, 2020

Dr. Capelle is kind, professional and always there when needed. I am glad to have her as my doctor.

Nov 22, 2020

Very friendly and helpful staff.

Nov 20, 2020

Always feel comfortable and appreciate the time for questions and the care that’s given. Everyone is kind and I appreciate follow up calls.

Nov 19, 2020

I am completely satisfied with this facility. The staff is so friendly, helpful and kind.

Nov 19, 2020

I so appreciate being seen on time!!!!

Nov 18, 2020

The nurse practitioner was very professional and made me feel comfortable during the procedure. Her helper was good too. I would recommend this service to a friend or family member.

Nov 18, 2020

Jasmine was so warm and welcoming I would recommend her to everybody! She left me feeling confident and comfortable and I will be returning 100% in the future

Nov 18, 2020

The doctors here are awesome. So thorough with my granddaughter explaining her condition to her in understandable terms along with arranging for input from a specialist. We can’t say enough about how happy we are to know you are open for services and can take care of our needs. Although we are sad to see Chelsea leave we are happy for her and very happy to be with Kristen. God bless each of you.

Nov 17, 2020

Very pleasant I would recommend the office very highly

Nov 16, 2020

The service here is wonderful . The staff is kind and caring and very professional .

Nov 14, 2020

Felt totally safe from Covid threat. Everyone was distanced, and masked. Good experience.

Nov 14, 2020

Kristen is the best! I am very comfortable with her and she is very knowledgeable.

Nov 13, 2020

Very efficient and timely. Sorry to hear that Chelsey is leaving. Staff are friendly and accommodating.

Nov 12, 2020

You know I feel welcome each time I come from the lady that greets you and asks questions to the check out person, I said I hope I do not have to come back she said me too and I hope the rest of your week is good. Kristen is always so sweet and answers your questions and you know she is listening to you. The nurse with the pretty hair is always upbeat and talks to you while she takes your vitals and looks nice all the time quite pulled together and the masks these ladies wear very stylish, the one at check out all shiny then the nurse had on one with deer red on black just so cute, anyhow, just a nice diversion.

Nov 11, 2020

Dr Capelle and her office are wonderful. Any questions I've had have been addressed and explained. They are caring and considerate. I would recommend Dr Capelle to my own daughters.

Nov 9, 2020

Kind and friendly service. Very prompt. No wait.

Nov 7, 2020

Cordial and professional doctor and staff. Streamlined appointment protocol. Minimal wait times.

Nov 7, 2020

Warm, friendly doctor and office staff. Provided comfort for this very nervous patient....

Nov 7, 2020

I've always had amazing experience at this office. The only complaint I have is when I was in for my last visit, the room I was put in was very hot. Even the PA said as soon as she walked in that it was hot in here.

Nov 6, 2020

glad that you take an interest in knowing how things went

Nov 3, 2020

Staff is very professional and kind. Chelsea is amazing, listens thoroughly and takes her time with you and your concerns. I highly recommend this place to all of my friends.

Nov 3, 2020

Professional and caring. Answered all my questions and concerns. Thank you.

Nov 2, 2020

Jasmine was absolutely wonderful. So friendly and welcoming, and very personable. Office staff is wonderful as well. Would definitely recommend this office to all my friends!!!

Nov 1, 2020

Always very professional and you don’t have to feel embarrassed to ask any questions. Great place!

Oct 31, 2020

This was my first visit to this office. I was made very comfortable from the time I was greeted by your receptionist. After I completed my COVID forms I was immediately directed upstairs where I was greeted by a very friendly assistant and taken to an exam room. She was very friendly and put me at ease. I waited less than five minutes when I was greeted by Dr Capelle. She chatted with me several minutes before she began her exam. I explained to her I was really nervous about the visit. She was very understanding and reassuring. After the exam Dr Capelle explained what the plan was I was directed across the hall to another exam room where Jasmine conducted some testing. She is a very interesting and compassionate young lady. She was very professional at all times but we still shared some laughs. I cannot say enough good things about my visit. Everything was so well organized. I am so glad I found Dr Capelle and her wonderful staff.

Oct 31, 2020

Always enjoy seeing Jasmine

Oct 30, 2020

I wish i had know Chelsey was leaving, so I could wish her well. She was the best!!

Oct 29, 2020

.HAPPY WITH THE EFFICIENCY AND FRIENDLY TREATMENT WITH THIS OFFICE

Oct 28, 2020

Waiting time was not an issue. By the time I filled out my info sheet, it was time to go in the exam room. Everyone was courteous and made me feel at ease.

Oct 28, 2020

Very friendly staff and wonderful atmosphere.

Oct 28, 2020

Jasmine is great! She listens to your concerns and provides many options to choose from. I like her because you are actually involved in your own care, not just someone telling you what you should do.

Oct 28, 2020

Super friendly, upbeat, and very helpful!

Oct 27, 2020

This was my first visit to your office and I was pleased. Dr. Capelle was very kind and explained everything to me.

Oct 26, 2020

My wait time was minimal & your staff made me feel that they are happy to see me. Recommendations were given after I asked a number of questions about some of the medical problems I could solve. Thank you!

Oct 26, 2020

I feel so comfortable in the office and supported as a woman taking care of her health.

Oct 26, 2020

You all are simply amazing. Thank you for everything so much.

Oct 25, 2020

Nice atmosphere in the office people very helpful and courteous.

Oct 23, 2020

I saw Kristen Carpenter this week and I had a concern which was bothering me. I got in promptly and the exam etc. went well. She was able to explain things very well and give me treatment options. She was very knowledgeable and compassionate. I liked her alot. To be honest, I wasn't sure I wanted to come back to this practice. My previous visit I felt like I was "put out to pasture" when Dr. Capella told me she wouldn't be seeing me any longer. I'm glad I did and will be following up with Kristen from now on

Oct 22, 2020

I was pleased with Chelsea's exam and explanation of what was going on with my body. She explained in understanding terms. I am very pleased that I was referred to this office.

Oct 22, 2020

I was pleased that with no appt. I was worked in due to a problem I was having which led to some relief.

Oct 22, 2020

Saw Jasmine this week. Everyone was very efficient. Appt. was only 1/2 hr. Very impressive

Oct 21, 2020

Excellent attention to patient's needs. Professional treament by caring providers.

Oct 21, 2020

The feeling of completely feeling comfortable and in excellent care is a blessing. Thank you to the entire staff at this all female medical practice. This is a doctor’s office that actually listens to your concerns and gives you the time you need to get the most out of your visit. I have never felt rushed in and out of the exam room. Class A service !

Oct 21, 2020

Professional and caring approach to my health. Always responsive to my questions and requests. Always thorough.

Oct 19, 2020

Wonderful experience! The office is beautiful. The staff and Dr.capelle are all so nice. Dr.capelle and her staff were the only ones that took the time to figure out what was causing my irregular bleeding.

Oct 18, 2020

Staff are very professional and have a great bedside manner

Oct 18, 2020

Excellent woman centered care

Oct 16, 2020

I called and explained to the receptionist what was going on with me. She said that I would need to see Kristin. Could I come in at 1:30 that same day? When I arrived everything was up to COVID-19 standards. Staff were friendly as always. I was seen almost immediately and Kristin spent a lot of time just talking with me. I felt that my exam was thorough and understood her instructions. Thank you everyone!

Oct 16, 2020

Going to miss Chelsea Collins a lot.

Oct 16, 2020

Everyone was so friendly and Jasmine was so kind, I’ve never felt more comfortable with a medical professional, I really appreciated it.

Oct 15, 2020

Honestly the best! Jasmine is extremely friendly and so knowledgeable. I have had very pleasant visits.

Oct 14, 2020

Jasmine is simply wonderful!

Oct 11, 2020

Love the staff and Ambience of the entire office! They are very thorough and nice ladies to have talking and helping you through all kinds of different questions, problems or concerns!

Oct 11, 2020

All the staff is very courteous and Dr Capelle is above average in knowledge and respect of your body.

Oct 10, 2020

I always feel that Dr. CAPELLE hears me

Oct 9, 2020

Can’t say enough about the staff....everything outstanding from email confirmation, office staff courteous, professional and extremely efficient, Kristen Carpenter is outstanding in every way, professional, knowledgeable, personality very calming and explains everything in detail....answers all questions....It takes a great leader “Susan” to maintain such an outstanding office staff.....and her credentials are outstanding....superior in Urogynecology.....having done transcription for her!!! Thanks for taking great care of me for the past several years!!

Oct 8, 2020

Lovely office, friendly and efficient employees. My nurse practitioner-, Jasmine, is as nice as can be and very thorough.

Oct 8, 2020

I had a wonderful experience! Very supportive, kind, and considerate staff. Beautiful, serene office space. Hard to believe that I actually enjoyed a visit to the gynecologist!!

Oct 7, 2020

Everyone was very nice and Jasmine is wonderful. She makes you comfortable and is very friendly.

Oct 7, 2020

I Love Dr Capelle, Awesome Dr. Awesome person. I was very comfortable with you. Trusted you with all my heart. Thank you and Keep doing and being who you are.

Oct 7, 2020

This is the most comfortable doctors office i ever visit, so well maintained and decorated. I always enjoy the visit.

Oct 3, 2020

Caring , respectful service

Oct 2, 2020

Every appointment I have here is amazing. The front office staff are so nice and Jasmine is wonderful! She is very easy to talk to and answers all of my questions. She is also very thorough and addresses my concerns fully. I would absolutely recommend this office to friends and family!

Oct 2, 2020

Awesome in and out very nice and caring

Oct 1, 2020

Jasmine is just the best!! She so caring, and I love how comfortable she makes me feel! I would recommend her to anyone who asked!

Oct 1, 2020

Dr. Capelle and her staff are amazing! They are very knowledgeable, comforting and caring. The office feels very welcoming. I have been going here for over 20 years and I wouldn't think of going anywhere else.

Sep 30, 2020

I had Chelsea Collins, APRN, FNP-C She is so kind and considerate . I truly think she’s awesome and I I’m so thankful I have her because she is a blessing and asset to Dr. Susan Capelle.

Sep 30, 2020

Jasmine is awesome! Very professional yet personable. I highly recommend this practice. 👍🏻👍🏻👍🏻

Sep 30, 2020

Kind, considerate employees who are very skilled in their job. Docs make you fill comfortable.

Sep 25, 2020

Great office, great staff and great physician!

Sep 25, 2020

Really, really nice people. Comfortable environment. Superb medical providers.

Sep 25, 2020

Each and every staff member are always friendly and professional. The office building, all the rooms are exceptionally clean!

Sep 25, 2020

I feel very comfortable at this doctors office. I wouldn’t want you to change one thing.

Sep 25, 2020

I would recommend this office. It is clean, my provider takes the time to explain everything and also listens to what you need to say. They are friendly, knowledgeable and caring.

Sep 25, 2020

Love that Kristen Carpenter!!! She is so sweet, kind, and upbeat!! Explains everything and answers all questions!!!

Sep 24, 2020

Everyone is very efficient and friendly. Just great. Thanks Carol

Sep 23, 2020

I was truly impressed with not only the calm and relaxing atmosphere at Dr. Capelle office but also the positive attitudes and kindness of all the staff. Jasmine, FNP was phenomenal, she took her time to answer all my questions. She was very thorough and did an excellent job! Thank you so much for the outstanding care!

Sep 21, 2020

Jasmine is amazing! Such a knowledgeable and thorough provider. The office is clean and professional. I highly recommend.

Sep 19, 2020

I can't think of any improvements! Jasmine is very thorough and always makes me feel comfortable, and all the staff is very welcoming & professional. The office is beautiful and very clean, too. No one looks forward to going to her Gyno exams but the excellent care I receive makes me not mind it!

Sep 18, 2020

Extremely efficient and professional office staff Outstanding medical care Would highly recommend this medical provider Glad I found them!!

Sep 17, 2020

I absolutely love Jasmine. She is so caring and really listens.

Sep 17, 2020

Your entire staff is amazing! So kind and friendly! Chelsea is so easy to speak to and that is so nice to know and to have that in a doctor!

Sep 17, 2020

Staff is very professional and caring. Dr. Capelle is quick to read test results and staff is quick to get the results back to you. You dont feel rushed at all.

Sep 16, 2020

The staff is really what makes this such a wonderful place to go for my neeeds

Sep 16, 2020

Everyone that I met that day was nice and polite.

Sep 14, 2020

Staff was friendly and helpful. Everyone is very caring and thoughtful.

Sep 12, 2020

This office is always the best at everything. The staff, the atmosphere, and the care are always the best. I have never had to wait for my appointment over 5 minutes and Dr. Capelle and Jasmine are great!

Sep 12, 2020

Most pleasant office I have ever been to. Dr. Capelle is the most amazing Dr. I have ever been to. All the staff is so welcoming and personable makes you pleased as a patient.

Sep 11, 2020

I was extremely happy with my visit. First off, you all were able to see me within a weeks notice as the other obgyn had canceled my appointment after waiting 3 months to go. I saw Jasmine and she was awesome and made me feel at ease and explain and listened. She didn’t judge me and I will be back to see her and I have 2 girls who are 13 and 10 and I will be bringing them as well when the time comes. Thank you for a wonderful experience

Sep 11, 2020

Absolutely loved the office and the workers! Couldn’t ask for a better office to choose from

Sep 10, 2020

Staff is excellent!! Jasmine is absolutely wonderful..

Sep 10, 2020

I have been going here for 2 years and I always have a good experience. Everyone here is so friendly and Chelsea is great!

Sep 5, 2020

Very kind, knowledgeable and well spoken. I was nervous walking in because I hadn’t been inside a medical practice in quite some time but the environment made me feel comfortable let alone the people. Everyone was so sweet.

Sep 5, 2020

The office environment has a different feel from every other medical office. This is not the ordinary. Every staff member treated me like I was a VIP patient. Dr. Capelle was cordial enough to put me at ease, reviewed my history point by point, and did not cause discomfort upon exam. I had an office procedure by the nurse practitioner and she performed the test with ease. I highly recommend this practice group. I feel they aim to take care of you in a very timely manner and are very clear in direction.

Sep 4, 2020

Was greeted with very friendly and pleasant welcome and discussed reason for my visit. Jasmine was easy to talk to and I felt comfortable talking with her. She thoroughly explained the examine that was given and we discussed what was best treatment for my situation.

Sep 3, 2020

She made me feel very comfortable and got me in and out very quickly!

Sep 3, 2020

I was nervous about losing Holly as my go to, Jasmine has stepped up and is an amazing provider. Mandy is always so helpful managing and scheduling too.

Sep 2, 2020

Very professional.really nice people..they show that they do care about you..

Sep 2, 2020

The staff are all very professional. I’ve never had a bad experience here! Everyone is so nice. ❤️

Sep 1, 2020

This office is just wonderful! I am always treated with respect, kindness and care. All of the providers are excellent! Highly recommend.

Aug 31, 2020

Everyone was courteous, polite and professional. There was hand sanitizer available and the office and exam rooms were very clean. I was very pleased with my visit and would highly recommend Jasmine Cutlip. She was thorough and didn't rush the appointment while taking a whole body approach to my health. I appreciated her concern for my emotional and mental health as well as my physical.

Aug 30, 2020

I appreciate Chelsea’s compassion and determination.

Aug 29, 2020

Entering the office of gynecology can be a dreaded experience, but my visit was very pleasant and comfortable.

Aug 28, 2020

What can I say Jasmine is friendly, caring, and puts you at ease during your appointment.

Aug 28, 2020

The office is welcoming, professional, clean and efficient!

Aug 27, 2020

Dr. Capelle is a sincere and caring doctor who only wants the best for her patients. When you ask a question, you can an answer. Concerns are discussed and you walk away with a feeling of being important and not just another patient.

Aug 26, 2020

Excellent Office and Staff

Aug 26, 2020

Very personable and make the patient feel comfortable.

Aug 26, 2020

Absolutely love Dr Capelle & her staff. Friendly. Very clean & neat offices. Thank you!

Aug 25, 2020

Excellent care and very efficient

Aug 24, 2020

I was referred to Dr. Capelle years ago when I was having some health issues. An excellent doctor, with excellent staff. They are not only knowledgeable in the field but they have outstanding bedside manner.

Aug 23, 2020

I was treated very nice as soon as I entered your .outer offices. when I went into examing room I was put at ease by Kristen. who asked and answered all my questions to my satisfaction. Her exam was very unpainful. she made me aware of what she was doing. , she diagnosed my problem and wrote prescription to my pharmacy. I was very pleased with the whole visit and have been told by several people what a good place it was to go and they had seen Susan, for which I heard nothing but praise.

Aug 23, 2020

Jasmine is wonderful! She is so caring. She is my favorite person there.

Aug 22, 2020

The office was beautiful, and very welcoming. Chelsea was just as nice! I was late for my appt so i figures that’s why my wait time was longer. Totally fine!

Aug 22, 2020

Kristen is phenomenal! She is extremely personable and knowledgeable. Like most people, I get very nervous about going to my appointment every year. Kristen lessens the stress associated with the visit by far. She really is an asset to your practice.

Aug 22, 2020

The office was very efficient, clean, and staff was courteous.

Aug 20, 2020

The office is exceptionally clean and all staff is very professional. Dr. Capelle is one of the best.

Aug 18, 2020

Excellent care! Friendly staff! Addresses all concerns.

Aug 15, 2020

After being a office manager for a surgeon for 20 years and being a secretary for him for 10 years before this, I was very impressed with the speed, efficiency, and thoughtfulness shown to me on my visit. Dr. Capelle and staff were kind and thorough. It has been 18 years since I last worked but I was true impressed with everyone.

Aug 15, 2020

My FNP was Jasmine. I had not been for a checkup in close to 3 years. My last doctor cancelled on me twice. Therefore, I found someone who I absolutely love. I felt comfortable with her, and I do believe in her. It takes me 2 hours to get to Morgantown, but well worth it.

Aug 15, 2020

Very professional and helpful.

Aug 15, 2020

The staff are all great- very friendly and helpful— very professional — made me feel at ease during appointment/procedure—I could not have asked for any better-

Aug 14, 2020

Great service! Chelsea is amazing and very informative!

Aug 14, 2020

Everyone is so friendly!! 😎

Aug 13, 2020

The staff is most courteous and patient

Aug 13, 2020

Very happy with the NPs at this facility. They are friendly, knowledgeable and have answered any and all questions I have had. Excellent care!

Aug 13, 2020

Kristen Carpenter was the person I saw. As an older lady, I was very comfortable asking questions and to discussing age relevant issues.

Aug 13, 2020

The staff was very friendly and helpful! Jasmine is my doctor and she is great! Love everything about the office and staff. They make you feel very comfortable! Great experience from the time i entered the office till i left!

Aug 12, 2020

Everything was done with a spirit of excellence.

Aug 12, 2020

My experience with Ms. Collins was fine. She was extremely friendly, thorough and gentle. However two members of the staff were quite unpleasant. At 8 AM the least a person could do would be say”good morning”, “how are you?”, just something pleasant! There was none of that from either the young lady checking patients in or the nurse doing vitals. One just barked orders of give me cards and fill this out...not a please or thank you; while the other ran thru vitals and in and out of different rooms so quickly I could barely keep up. Thankfully the lady at check out was very friendly. I’m glad I had this chance to write this review. I had actually been thinking of placing a call to the practice to expert my concerns. While I will return to the practice...primarily due to the attention and care I receive from Ms. Collins I hope other members of the staff will improve.

Aug 11, 2020

Friendly, comfortable atmosphere. Personnel courteous and helpful.

Aug 10, 2020

I recommend you to every woman friend. I tell them you're the best

Aug 8, 2020

Dr Capelle and staff are the best! They make you feel very comfortable!

Aug 8, 2020

Dr. Susan Capelle was very nice and made me feel very comfortable. However, reception felt a little cold. There was a problem picking up my prescription and when I called to make sure it was sent in, the lady was dismissive and unkind. After going to cvs for a second time, I had to call back because cvs told me it still wasn’t sent in. I found out that my birthdate was put in as 1988 instead of 1998. Reception insinuated this was somehow my doing and made me feel at fault. I was pretty disappointed with these interactions, but the doctor was very kind. It is disappointing because I was really looking forward to finding a good gynecologist in the area.

Aug 7, 2020

Chelsea Collins is the best!

Aug 7, 2020

Love the staff, the decor and the vibe! I felt very comfortable my first visit.

Aug 6, 2020

Quick, responsive, professional and personable.

Aug 6, 2020

I love the doctors and staff, they are all very supportive and take time to listen and help with any concerns.

Aug 5, 2020

Very much pleased with my treatment at your office. I saw Chelsea Collins and she answered all questions that I had. She is very friendly and cares about her patients.

Aug 3, 2020

The best doctor’s appointment of any kind that I have ever had. Courteous, kind, welcoming, only begins to express the atmosphere of this office. Dr. Capelle went beyond my expectations in explaining and showing me what I need with no pressure in any way. She is giving me plenty of time to decide for myself which way I choose to go. I will definitely be telling everyone of my experience with her!

Aug 1, 2020

Best place and staff in Morgantown!!

Aug 1, 2020

I was very please with the staff and how very professional they were. I liked how Dr Capella went over my health history and explained everything in detailed.

Aug 1, 2020

I have been a patient here for many years and I highly recommend Dr.Susan Capelle’s MD ,Obstetrics & Gynecology Specialists in Morgantown WV. The staff is very courteous and professional.Procedures I had done here were all done so successfully. All staff listen attentively to what your concerns are and answer any question in the Best way possible.The facility is clean and sanitary with a relaxing,quiet atmosphere.Appreciate this place 💯😷😊

Jul 31, 2020

My experience at Dr. Capelle office, from being greeted, the medical staff and check out has always been friendly and professional. They care about their patients. Would recommend them to everyone. They can't be beat!

Jul 31, 2020

Love Chelsea! Most thorough breast exams I have ever experienced. Myself and both of my daughters go here. Any concerns or issues are always addressed quickly. Chelsea reaches out to you personally with test results or resolving medication issues.

Jul 30, 2020

I have been a patient with Dr. Capelle's office for many years. Everyone in the practice has been gracious and helpful.

Jul 29, 2020

Thank you for great service.

Jul 29, 2020

Jasmine was wonderful. Addressed all of my questions in a professional yet friendly manner.

Jul 25, 2020

Dr. Chelsea took the time to understand and even did research to identify the trauma help me find a surgeon for my breast injury.

Jul 25, 2020

Professional and friendly service.

Jul 24, 2020

Friendly staff, warm atmosphere.

Jul 24, 2020

Very nice and took me right in with no waiting.

Jul 24, 2020

Chelsea is a wonderful practitioner, she is extremely through and listens to your concerns and problem solves your issues. I cannot say enough about how satisfied I am with my visits. The staff is very friendly and helpful. I share my experience with everyone I can!!

Jul 24, 2020

I had not been to a Gynecologist in years and my friend recommended you and I am glad I made that call. I see Jasmine and she is a wonderful. I already have my appointment for next year. Highly recommend you to anyone.

Jul 24, 2020

I love her as a doctor. ❤️

Jul 22, 2020

I had my appointment with Jasmin and I could not ask for anybody better. She made me feel at home.

Jul 22, 2020

Staff are always very nice and professional. The providers always listen to your concerns and answer any questions. You never feel rushed when talking to providers.

Jul 22, 2020

Everybody was very pleasant very helpful thought about not coming but glad I did

Jul 21, 2020

Kristen is kind, friendly and knowledgeable. I feel very comfortable with her.

Jul 21, 2020

Very friendly service and quick check in. Feel confident that problem was diagnosed and will be resolved.

Jul 20, 2020

I was pleasantly greeted by name. All rooms are very clean and designer interior and good magazines to keep you occupied while waiting.

Jul 18, 2020

Everyone was friendly professional and timely! I was impressed!

Jul 17, 2020

Top notch in women’s health care!

Jul 17, 2020

I always refer my customers and friends to Doctor Capella's office. I have been pleased with them for years and years

Jul 17, 2020

Always professional and friendly. I would recommend Dr Capelle to all!

Jul 17, 2020

Staff was friendly and welcoming. Doctors are friendly and willing to answer any questions you may have. :)

Jul 16, 2020

Chelsea Collins was my PA and she makes me feel very comfortable. She shows sincerity with ease and asks all the right questions. I will continue to see her yearly. Thank you.

Jul 16, 2020

Thank you for taking such good care of me ! I would recommend your office to anyone having a similar medical condition.

Jul 13, 2020

The visit was very good , thanks

Jul 13, 2020

I absolutely love that you have an all women staff. I have already recommended you to friends. I was very comfortable and all my questions were answered. I would rate you 10 stars 💞

Jul 13, 2020

The office is warm and friendly. Very prompt with no waiting.

Jul 13, 2020

very nice office and staff Always feel welcome and important.Thank you for support and kindness.

Jul 11, 2020

Very friendly and helpful staff

Jul 11, 2020

Take time to explain everything to you. Very marketable. Not rushing you Very please.

Jul 10, 2020

Your office is run very efficiently and I have total confidence in Dr. Capelle.

Jul 10, 2020

Everything you could ever want in a doctor and doctor’s office PERIOD you will find it here. Ease of scheduling, cleanliness of office, friendliness of staff, wait times at your appointment, your understanding of what is going on, and the personal relationship with your doctor is something this office and these people excel at and have never failed me with. This is a lovey office and they are lovely people. Kristen Carpenter not only adds positivity to your day, she also remembers you and takes time to build a relationship with you. I have seen her for 3 to 4 years now and would recommend her to anyone. I promise this office will not disappoint you!

Jul 9, 2020

Love this practice!! Jasmine rocks!

Jul 9, 2020

Always prompt!!! Love your staff all around! Chelsea is so awesome & keeps everything comfortable, professional & personable. Thank you.

Jul 9, 2020

I was seeking a second opinion & they were able to schedule me for the next day. Everyone is so friendly and compassionate. Jasmine really took time to listen to my concerns and to explain everything to me. She was understanding of my situation and to my needs. I highly recommend them!!!!

Jul 9, 2020

AMAZING staff especially Jasmine!

Jul 9, 2020

Quick, efficient, friendly.... great!

Jul 8, 2020

Staff very nice, polite and knowledgeable. I felt like patients rushed in and out. This check up thing is one I never look forward to. I know all are busy, and trying to reach many patients. I understand there is a challenge to get things done. Should we be asked if we are "sexually active." Of course, if this question is necessary for some patient's health care, maybe it is?"

Jul 8, 2020

Chelsey is very kind and personal with me and is easy to talk to concerning any issues. Highly recommend!

Jul 8, 2020

Very friendly girls. Chelsea Collins is very helpful and caring.

Jul 6, 2020

The doctors here are the best around. I have been a patient since ~2005 and have never had a bit of concern about my healthcare. The receptionists and billing staff are another matter. They are incredibly rude both over the phone and in person. If I didn't love my PA so much, I would switch providers based on the support staff's unprofessional attitude. Instead, I stay and deal with the abuse from the administrative staff.

Jul 6, 2020

I thought the visit was short and sweet. There was hardly an exam. Nothing was mentioned as to the condition of the vaginal lining that Dr Capelle fixed since my last regular visit. Just a few questions about what vitamins I’m taking. Also it was never mentioned on the phone while setting up the appointment that Chelsey would be doing the exam not Dr Capelle. I will probably be changing my visits to another doctor.

Jul 5, 2020

5 Star. I have referred other patients to this office.

Jul 4, 2020

Everyone at the office is so caring. I called at 8:00am to get an urgent appointment and I was in the office at 11:00. Great people.

Jul 2, 2020

I saw Jasmine and absolutely loved her. She made me feel comfortable and explained everything in detail!

Jul 2, 2020

All the NPs and Dr. Capelle herself are wonderful. They are very kind, professional, and explain things in easy to understand terms. I would recommend them to anyone.

Jul 1, 2020

Very prompt with appointment time. Overall experience was very good..

Jun 30, 2020

Great check up and I just love Chelsea. I would recommend this ofc!!!

Jun 30, 2020

As always it is so relaxing. Kristen treated me and explained everything. Very courtious

Jun 29, 2020

I felt very comfortable talking about my issues and liked that I was offered options. Kristen was great too.

Jun 27, 2020

Kristen was so easy to talk to and very knowledgeable. I have had A good relationship with everyone I have encountered at Dr. Capelle’s office. It’s very easy to talk with Mandy too.

Jun 27, 2020

Was very knowable and gave me some hope

Jun 26, 2020

Very professional. Pleasant surroundings. Organized and following current Covid-19 guidelines. Happy my GP referred my to Dr. Capelle.

Jun 26, 2020

All the staff are always very cheerful and helpful. I saw Jasmine this time and she was lovely- very personable and charismatic. She made me feel very comfortable:)

Jun 25, 2020

Very pleasant staff, very clean & I never wait long for an appointment

Jun 24, 2020

My 2nd appointment and everyone has been very friendly.

Jun 24, 2020

The staff is friendly, knowledgeable, and professional from reception to the end of your appointment.

Jun 24, 2020

The receptionist weren’t very friendly.

Jun 23, 2020

Efficient, timely, safe(covid 19 precautions A+) very competent and respectful care! A callback day after appointment re: medication was responded to quickly! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Wonderful care by Dr Capelle and her staff!

Jun 20, 2020

I felt very comfortable at my visit. Questions were answered and I felt that the necessary time was taken for my needs. I appreciated their kindness and the friendly atmosphere.

Jun 20, 2020

Very caring and willing to get to the bottom of your issues. Offices are always very clean and staff is always nice. You feel like you are at home instead of a doctor's office.

Jun 19, 2020

Everyone was nice and very friendly. Made u feel comfortable in this uncertain time . Miss carpenter was very helpful. Had a lot of helpful advice and materials to read . Seemed like she cares about her patiences .

Jun 18, 2020

Chelsea Collins NP at Capelle practice is very thorough with the care she gives. She checked things I could not get my primary care provider to check for me. I am very appreciative to the staff at Susan Capelle's practice. Thank you so much.

Jun 17, 2020

I have recommended Jasmine on Facebook. Love her.

Jun 17, 2020

Friendly and helpful staff. Put me at ease and answered my questions. Beautiful interior of building.

Jun 17, 2020

I have been a patient of Dr. Capelle for around 20 years, since shortly after moving to western MD from Long Island, NY. Everything about her practice is the epitome of professionalism and caring! The roundtrip driving- time from my home to her office is 2-1/2 hours, but well worth it. I am currently under the care of "Jasmine," an exceptional nurse-practitioner!

Jun 17, 2020

Kristen and the student, who did my examination were both very professional and courteous. They did a great job of making me feel comfortable and well cared for.

Jun 17, 2020

Staff there was Great!.. very friendly & make u feel very comfortable.

Jun 16, 2020

Always a pleasure to see the people at this office. Everyone always nice and polite and helpful

Jun 15, 2020

The entire visit is pleasant. Very organized, exceptionally clean, friendly, very intelligent doctor. Wish I could see her for everything!!!

Jun 14, 2020

Love the staff and Dr Capelle is exceptional!

Jun 14, 2020

I cannot access the Patient Portal to get my message. It is useless to me.

Jun 13, 2020

Chelsea was excellent. I appreciated her knowledge and experience. I also appreciate that she took the time to throughly review my medical history and even call my pharmacy! I feel like I am finally starting to get the results in need post menopause!

Jun 13, 2020

Love the girls in the office. Jasmine is the best

Jun 13, 2020

After my surgery a few years ago, to repair my prolapsed bladder, I did recommend this surgeon and her practice to other ladies I knew who had problems, and I know some of them came to your office. I am a very satisfied patient. Donna Woodburn

Jun 12, 2020