Reviews

Dr Capelle and staff are the best! They make you feel very comfortable!

Aug 8, 2020

Dr. Susan Capelle was very nice and made me feel very comfortable. However, reception felt a little cold. There was a problem picking up my prescription and when I called to make sure it was sent in, the lady was dismissive and unkind. After going to cvs for a second time, I had to call back because cvs told me it still wasn’t sent in. I found out that my birthdate was put in as 1988 instead of 1998. Reception insinuated this was somehow my doing and made me feel at fault. I was pretty disappointed with these interactions, but the doctor was very kind. It is disappointing because I was really looking forward to finding a good gynecologist in the area.

Aug 7, 2020

Chelsea Collins is the best!

Aug 7, 2020

Love the staff, the decor and the vibe! I felt very comfortable my first visit.

Aug 6, 2020

Quick, responsive, professional and personable.

Aug 6, 2020

I love the doctors and staff, they are all very supportive and take time to listen and help with any concerns.

Aug 5, 2020

Very much pleased with my treatment at your office. I saw Chelsea Collins and she answered all questions that I had. She is very friendly and cares about her patients.

Aug 3, 2020

The best doctor’s appointment of any kind that I have ever had. Courteous, kind, welcoming, only begins to express the atmosphere of this office. Dr. Capelle went beyond my expectations in explaining and showing me what I need with no pressure in any way. She is giving me plenty of time to decide for myself which way I choose to go. I will definitely be telling everyone of my experience with her!

Aug 1, 2020

Best place and staff in Morgantown!!

Aug 1, 2020

I was very please with the staff and how very professional they were. I liked how Dr Capella went over my health history and explained everything in detailed.

Aug 1, 2020

I have been a patient here for many years and I highly recommend Dr.Susan Capelle’s MD ,Obstetrics & Gynecology Specialists in Morgantown WV. The staff is very courteous and professional.Procedures I had done here were all done so successfully. All staff listen attentively to what your concerns are and answer any question in the Best way possible.The facility is clean and sanitary with a relaxing,quiet atmosphere.Appreciate this place 💯😷😊

Jul 31, 2020

My experience at Dr. Capelle office, from being greeted, the medical staff and check out has always been friendly and professional. They care about their patients. Would recommend them to everyone. They can't be beat!

Jul 31, 2020

Love Chelsea! Most thorough breast exams I have ever experienced. Myself and both of my daughters go here. Any concerns or issues are always addressed quickly. Chelsea reaches out to you personally with test results or resolving medication issues.

Jul 30, 2020

I have been a patient with Dr. Capelle's office for many years. Everyone in the practice has been gracious and helpful.

Jul 29, 2020

Thank you for great service.

Jul 29, 2020

Jasmine was wonderful. Addressed all of my questions in a professional yet friendly manner.

Jul 25, 2020

Dr. Chelsea took the time to understand and even did research to identify the trauma help me find a surgeon for my breast injury.

Jul 25, 2020

Professional and friendly service.

Jul 24, 2020

Friendly staff, warm atmosphere.

Jul 24, 2020

Very nice and took me right in with no waiting.

Jul 24, 2020

Chelsea is a wonderful practitioner, she is extremely through and listens to your concerns and problem solves your issues. I cannot say enough about how satisfied I am with my visits. The staff is very friendly and helpful. I share my experience with everyone I can!!

Jul 24, 2020

I had not been to a Gynecologist in years and my friend recommended you and I am glad I made that call. I see Jasmine and she is a wonderful. I already have my appointment for next year. Highly recommend you to anyone.

Jul 24, 2020

I love her as a doctor. ❤️

Jul 22, 2020

I had my appointment with Jasmin and I could not ask for anybody better. She made me feel at home.

Jul 22, 2020

Staff are always very nice and professional. The providers always listen to your concerns and answer any questions. You never feel rushed when talking to providers.

Jul 22, 2020

Everybody was very pleasant very helpful thought about not coming but glad I did

Jul 21, 2020

Kristen is kind, friendly and knowledgeable. I feel very comfortable with her.

Jul 21, 2020

Very friendly service and quick check in. Feel confident that problem was diagnosed and will be resolved.

Jul 20, 2020

I was pleasantly greeted by name. All rooms are very clean and designer interior and good magazines to keep you occupied while waiting.

Jul 18, 2020

Everyone was friendly professional and timely! I was impressed!

Jul 17, 2020

Top notch in women’s health care!

Jul 17, 2020

I always refer my customers and friends to Doctor Capella's office. I have been pleased with them for years and years

Jul 17, 2020

Always professional and friendly. I would recommend Dr Capelle to all!

Jul 17, 2020

Staff was friendly and welcoming. Doctors are friendly and willing to answer any questions you may have. :)

Jul 16, 2020

Chelsea Collins was my PA and she makes me feel very comfortable. She shows sincerity with ease and asks all the right questions. I will continue to see her yearly. Thank you.

Jul 16, 2020

Thank you for taking such good care of me ! I would recommend your office to anyone having a similar medical condition.

Jul 13, 2020

The visit was very good , thanks

Jul 13, 2020

I absolutely love that you have an all women staff. I have already recommended you to friends. I was very comfortable and all my questions were answered. I would rate you 10 stars 💞

Jul 13, 2020

The office is warm and friendly. Very prompt with no waiting.

Jul 13, 2020

very nice office and staff Always feel welcome and important.Thank you for support and kindness.

Jul 11, 2020

Very friendly and helpful staff

Jul 11, 2020

Take time to explain everything to you. Very marketable. Not rushing you Very please.

Jul 10, 2020

Your office is run very efficiently and I have total confidence in Dr. Capelle.

Jul 10, 2020

Everything you could ever want in a doctor and doctor’s office PERIOD you will find it here. Ease of scheduling, cleanliness of office, friendliness of staff, wait times at your appointment, your understanding of what is going on, and the personal relationship with your doctor is something this office and these people excel at and have never failed me with. This is a lovey office and they are lovely people. Kristen Carpenter not only adds positivity to your day, she also remembers you and takes time to build a relationship with you. I have seen her for 3 to 4 years now and would recommend her to anyone. I promise this office will not disappoint you!

Jul 9, 2020

Love this practice!! Jasmine rocks!

Jul 9, 2020

Always prompt!!! Love your staff all around! Chelsea is so awesome & keeps everything comfortable, professional & personable. Thank you.

Jul 9, 2020

I was seeking a second opinion & they were able to schedule me for the next day. Everyone is so friendly and compassionate. Jasmine really took time to listen to my concerns and to explain everything to me. She was understanding of my situation and to my needs. I highly recommend them!!!!

Jul 9, 2020

AMAZING staff especially Jasmine!

Jul 9, 2020

Quick, efficient, friendly.... great!

Jul 8, 2020

Staff very nice, polite and knowledgeable. I felt like patients rushed in and out. This check up thing is one I never look forward to. I know all are busy, and trying to reach many patients. I understand there is a challenge to get things done. Should we be asked if we are "sexually active." Of course, if this question is necessary for some patient's health care, maybe it is?"

Jul 8, 2020

Chelsey is very kind and personal with me and is easy to talk to concerning any issues. Highly recommend!

Jul 8, 2020

Very friendly girls. Chelsea Collins is very helpful and caring.

Jul 6, 2020

The doctors here are the best around. I have been a patient since ~2005 and have never had a bit of concern about my healthcare. The receptionists and billing staff are another matter. They are incredibly rude both over the phone and in person. If I didn't love my PA so much, I would switch providers based on the support staff's unprofessional attitude. Instead, I stay and deal with the abuse from the administrative staff.

Jul 6, 2020

I thought the visit was short and sweet. There was hardly an exam. Nothing was mentioned as to the condition of the vaginal lining that Dr Capelle fixed since my last regular visit. Just a few questions about what vitamins I’m taking. Also it was never mentioned on the phone while setting up the appointment that Chelsey would be doing the exam not Dr Capelle. I will probably be changing my visits to another doctor.

Jul 5, 2020

5 Star. I have referred other patients to this office.

Jul 4, 2020

Everyone at the office is so caring. I called at 8:00am to get an urgent appointment and I was in the office at 11:00. Great people.

Jul 2, 2020

I saw Jasmine and absolutely loved her. She made me feel comfortable and explained everything in detail!

Jul 2, 2020

All the NPs and Dr. Capelle herself are wonderful. They are very kind, professional, and explain things in easy to understand terms. I would recommend them to anyone.

Jul 1, 2020

Very prompt with appointment time. Overall experience was very good..

Jun 30, 2020

Great check up and I just love Chelsea. I would recommend this ofc!!!

Jun 30, 2020

As always it is so relaxing. Kristen treated me and explained everything. Very courtious

Jun 29, 2020

I felt very comfortable talking about my issues and liked that I was offered options. Kristen was great too.

Jun 27, 2020

Kristen was so easy to talk to and very knowledgeable. I have had A good relationship with everyone I have encountered at Dr. Capelle’s office. It’s very easy to talk with Mandy too.

Jun 27, 2020

Was very knowable and gave me some hope

Jun 26, 2020

Very professional. Pleasant surroundings. Organized and following current Covid-19 guidelines. Happy my GP referred my to Dr. Capelle.

Jun 26, 2020

All the staff are always very cheerful and helpful. I saw Jasmine this time and she was lovely- very personable and charismatic. She made me feel very comfortable:)

Jun 25, 2020

Very pleasant staff, very clean & I never wait long for an appointment

Jun 24, 2020

My 2nd appointment and everyone has been very friendly.

Jun 24, 2020

The staff is friendly, knowledgeable, and professional from reception to the end of your appointment.

Jun 24, 2020

The receptionist weren’t very friendly.

Jun 23, 2020

Efficient, timely, safe(covid 19 precautions A+) very competent and respectful care! A callback day after appointment re: medication was responded to quickly! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Wonderful care by Dr Capelle and her staff!

Jun 20, 2020

I felt very comfortable at my visit. Questions were answered and I felt that the necessary time was taken for my needs. I appreciated their kindness and the friendly atmosphere.

Jun 20, 2020

Very caring and willing to get to the bottom of your issues. Offices are always very clean and staff is always nice. You feel like you are at home instead of a doctor's office.

Jun 19, 2020

Everyone was nice and very friendly. Made u feel comfortable in this uncertain time . Miss carpenter was very helpful. Had a lot of helpful advice and materials to read . Seemed like she cares about her patiences .

Jun 18, 2020

Chelsea Collins NP at Capelle practice is very thorough with the care she gives. She checked things I could not get my primary care provider to check for me. I am very appreciative to the staff at Susan Capelle's practice. Thank you so much.

Jun 17, 2020

I have recommended Jasmine on Facebook. Love her.

Jun 17, 2020

Friendly and helpful staff. Put me at ease and answered my questions. Beautiful interior of building.

Jun 17, 2020

I have been a patient of Dr. Capelle for around 20 years, since shortly after moving to western MD from Long Island, NY. Everything about her practice is the epitome of professionalism and caring! The roundtrip driving- time from my home to her office is 2-1/2 hours, but well worth it. I am currently under the care of "Jasmine," an exceptional nurse-practitioner!

Jun 17, 2020

Kristen and the student, who did my examination were both very professional and courteous. They did a great job of making me feel comfortable and well cared for.

Jun 17, 2020

Staff there was Great!.. very friendly & make u feel very comfortable.

Jun 16, 2020

Always a pleasure to see the people at this office. Everyone always nice and polite and helpful

Jun 15, 2020

The entire visit is pleasant. Very organized, exceptionally clean, friendly, very intelligent doctor. Wish I could see her for everything!!!

Jun 14, 2020

Love the staff and Dr Capelle is exceptional!

Jun 14, 2020

I cannot access the Patient Portal to get my message. It is useless to me.

Jun 13, 2020

Chelsea was excellent. I appreciated her knowledge and experience. I also appreciate that she took the time to throughly review my medical history and even call my pharmacy! I feel like I am finally starting to get the results in need post menopause!

Jun 13, 2020

Love the girls in the office. Jasmine is the best

Jun 13, 2020

After my surgery a few years ago, to repair my prolapsed bladder, I did recommend this surgeon and her practice to other ladies I knew who had problems, and I know some of them came to your office. I am a very satisfied patient. Donna Woodburn

Jun 12, 2020

So thankful to finding a competent, caring physician. Got me in immediately after calling for appointment. Highly recommend to anyone needing expert care.

Jun 12, 2020

Very friendly Appointment was timely and professional

Jun 11, 2020

Chelsea was wonderful during my procedure on 6/9. I have a lot of anxiety when it comes to medical issues, but she kept me talking and eased me through the process. It went so much smoother than I expected because of her incredible bedside manor. After my procedure, I became dizzy when coming downstairs. The woman at checkout was extremely attentive, provided me with juice and crackers and plenty of time to get my bearings, and Chelsea came down to check on me as well. Overall a wonderful experience and I will continue to chose this office for all of my gynecological needs!

Jun 11, 2020

All office staff are pleasant and helpful. Kristen is always very professional and pleasant. She makes an uncomfortable situation more comfortable.

Jun 11, 2020

Fast friendly service. Thank you

Jun 10, 2020

Kristen Carpenter is great!! Her friendly and professional manner is so much appreciated!!! I feel very confident in her ability to care for my gynecological health!!

Jun 8, 2020

The visit was great! Dr. Capelle is a wonderful doctor who is very caring and concerned about her patients. I would highly recommend her.

Jun 8, 2020

I have been having my check ups there for seven years now, and I am so grateful I found this office. The people are just awesome, and they are so efficient. I don’t think I’ve ever had to wait. When I moved to Charleston I could not bear to part with them so I make my appointments every year with them so I didn’t have to change.

Jun 6, 2020

Pleasant atmosphere. Very kind and professional.

Jun 6, 2020

Jasmine is the third FNP-C I've seen at Dr. Capelle's office. They have ALL been great! They all know how to make a patient feel so comfortable and are so professional in what they do. Just hope Jasmine stays a while! And with the Covid-19 going on, everything went like clockwork for my visit. Thanks!

Jun 5, 2020

Kristin is awesome! I love how she legitimately cares about her patients and makes sure that everyone has a personalized experience. Never had I ever experienced that kind of amazing health care until she became my full time NP. I trust her opinions and her professional expertise is completely genius.

Jun 5, 2020

Felt comfortable discussing personal problems and the doctor was very informative

Jun 5, 2020

I find that my visits are always helpful. Kristen Carpenter is always ready to answer any questions I have. She makes me feel comfortable and appreciated.

Jun 4, 2020

The office is well-organized and professional. My exam is always thorough. I feel comfortable asking questions and expressing concerns.

Jun 4, 2020

I am so happy to have found this office. The whole experience was so pleasant and comfortable. Everyone in the office was friendly and made me feel very welcome and as if they were happy to see me. And it was my first visit! Very appreciative and thankful to have found a pleasant office for my gynecological care.

Jun 4, 2020

wonderful easy to find place to be seen and excellent people with wonderful attitudes!

Jun 3, 2020

Great doctors! Very friendly and happy to answer questions. Always a comfortable experience.

Jun 3, 2020

I love the professionalism of this business. It is very private and pleasing.

Jun 3, 2020

Staff is so friendly and make you feel welcome to the office.

Jun 1, 2020

I am always referring people to her office and they are just as happy as I am after their visit.

May 31, 2020

Very professional, concerned, tentative and knowledgeable. Feel like family when your there.

May 30, 2020

Wonderful people. I love how they treat me and care about my concerns,

May 30, 2020

Hands down most professional and friendly medical office I have been to.

May 29, 2020

Compassionate, caring and knowledgeable.

May 29, 2020

Your staff and PA were very nice and professional.

May 29, 2020

Friendly staff! Always a pleasant visit

May 28, 2020

I absolutely LOVE the care I receive here. The entire staff is kind and hardworking. It is obvious they care about me and want to help me the best way the can. They are the best!!

May 28, 2020

I love everything about this practice!

May 26, 2020

I have always referred friends to this practice. They are the best!! When I moved to Oakland in 2005 there were not gyns. Family cancer history and my own concern for personal health care led me to look for someone. I was lucky to be referred to Susan Capelle, by a coworker. She and her staff have been excellent in getting me through the last 15 years of my personal female health care.

May 25, 2020

I love the time that is devoted at each visit and the helpful discussions to improve my health. The office is cheery and the staff are very nice. I also believe the care I receive is excellent!

May 24, 2020

Everyone was very friendly and professional. Was handled in a very efficient way. Nice doctor and staff.

May 24, 2020

I feel very confident in all of the staff at Dr. Capelle’s office! I always feel comfortable going and asking questions and truly feel that they care about my well being!

May 23, 2020

My nurse practicioner Chelsea is the best ! She is so very attentive and caring . She takes a lot of pride in her work. All of the office staff here are so kind and caring also !!

May 22, 2020

Dr. Capelle is very friend and not pushy w her recommendations.

May 22, 2020

Very personal and lots of informative given to make important decisions about my health!

May 22, 2020

Appointments are easy to make. Very little wait time/if any. The office staff is super friendly!

May 22, 2020

Very nice employees. You could tell they like their job. They care about the patients.

May 21, 2020

This is a great office. The staff is friendly and courteous. Chelsea is the best!

May 21, 2020

I was impressed with Dr. Collins. She was very thorough and answered all my questions. She seemed genuinely interested in my health, history and wellbeing going forward. She gave me new information about steps, and practices I was not aware of. I enjoyed her energy and enthusiasm.

May 21, 2020

It’s always a good experience from time you come in the door till the time you leave they are very professional but make you feel very comfortable

May 20, 2020

Always ready to answer any questions I have. Always on time. Takes time to talk to you.

May 20, 2020

When I went for my first visit I was very happy everyone there was so nice ..they listened to what my problem was and gave me answers to what could be going on ...I would refer them too anyone..

May 18, 2020

The atmosphere is so welcoming and the staff are so friendly and professional.

May 16, 2020

From the first call as a new patient to your office to my visit with Chelsea Collins was beyond what I anticipated, your office n staff were so welcoming n polite! Chelsea was very personable and talked with you not at you, explained everything in detail of all that was going on and what my nexts were with the issues I was facing. She made me feel so relaxed and at ease. I will be mire than please to refer others to the office I know it’s a distance however the excellent experience and knowledge and understanding was more than I anticipated.

May 16, 2020

I saw Jasmine. She was so sweet and explained everything. I felt very comfortable with her.

May 15, 2020

Loved the people who worked there.

May 15, 2020

I am always welcomed and made to feel comfortable whatever my healthcare issues are. No question is too trivial and I never feel rushed - I really appreciate that! All the staff is great.

May 15, 2020

I felt very comfortable talking to Jasmine always. She is very concerned and caring.

May 15, 2020

I called the office yesterday morning, thinking I had a serious problem. I was told to come in during the afternoon--without a specific time--and Chelsea saw me after a very brief wait. The problem was diagnosed and my prescription was immediately phoned to CVS. Also, the interior design is exceptional, witty, and provides a calming atmosphere.

May 15, 2020

The staff there is very friendly. Jasmine the NP is so sweet and makes you feel very comfortable there, just like your talking to a friend, and she explains everything to you thoroughly so you understand and know what to expect.

May 15, 2020

Everyone is pleasant and very helpful.

May 15, 2020

I felt very comfortable coming to your office during this difficult time because I knew that everybody would be professional and that your office is very clean

May 14, 2020

Everything was done with a spirit of excellence.

May 14, 2020

Excellent, professional, kindly care. Jasmine cutlip exceeds my expectations in patient care.

May 14, 2020

Friendly staff and very caring nurse practitioner. Would recommend to anyone seeking OB/GYN.

May 14, 2020

Great staff and very comfortable atmosphere. Minimal wait times and very knowledgeable employees.

May 13, 2020

Chelsey is very professional and answers any questions, I might have. They office is very clean. The support staff is very nice and welcoming!

May 9, 2020

The staff is always very friendly. During this pandemic everyone was very hygienic and made me feel safe! A huge thank you to all of the staff!!

May 7, 2020

What happened to my long and laudatory review of Jasmine???? Please let me know if it actually got through to you. If it didn't let me know and I'll write it again--it was long.

May 3, 2020

Dr. Capelle and her staff were very professional and compassionate. During my visit, I felt very comfortable.

May 2, 2020

Always kind and professional. They got me in fast and were very knowledgeable.

May 2, 2020

Everyone in your office is very nice and extremely helpful when I have questions or an issue.

Apr 28, 2020

I have received excellent care from Dr. Capelle and staff.

Apr 27, 2020

I appreciate the time they take to explain step by step during a procedure.

Apr 24, 2020

Thank you I’m feeling better what a good service to have when a person needs it.

Mar 26, 2020

Very friendly, makes me excited for my appointments!!

Mar 25, 2020

The care I have received from the Doctors at the office have been great. I feel very comfortable going there.

Mar 20, 2020

Such nice people, and beautiful surroundings.

Mar 19, 2020

I chose to go to Dr. Capella specifically because the practice is not for OBGYN patients. Been there, done that.

Mar 18, 2020

Very professional and friendly staff! Always quick to see you and always very kind.

Mar 18, 2020

I find it odd that there is no calendar for the time window in which you are supposed to get your depot shot. Every other provider that I have ever seen has had one to ensure that you are scheduling your next dose in the correct time window. Nobody at this office even knew it existed. This caused me to be late on one of my doses and my body reacted poorly. Please do not ballpark guess the dosage dates, it matters. Nurses are overall nice but the lady that does check-out isn't super friendly and doesn't care to answer any questions you may have.

Mar 18, 2020

Good atmosphere and polite staff. In and out in 15 minutes

Mar 18, 2020

This is never a fun appointment but I was totally at ease and comfortable throughout the visit. From check in to check out, I felt comfortable and at ease.

Mar 16, 2020

Love the attention and caring you get from the doctor's office

Mar 13, 2020

Prompt, friendly, and knowledgeable

Mar 12, 2020

I saw Jasmine for a routine check up, she gave me all the time I needed , I never felt rushed and she made me feel comfortable. Thank you

Mar 12, 2020

I am so comfortable with this Lady!! She is genuine!! Would recommend her to everyone!!

Mar 10, 2020

Very helpful, kind,and knowledgeable staff.Jasmine is wonderful.

Mar 8, 2020

A very kind, knowledgeable, and supportive staff

Mar 7, 2020

The staff were super friendly and comforting! They were able to get my new patient appointment set up within less than a week and once in the office I didn’t have to wait at all!

Mar 7, 2020

She is a great and caring Doctor. Has time to listen to you and easy to talk to.

Mar 7, 2020

I received very good care during my appointment. The staff was exceptionally nice and seemed very well skilled in my treatment. I was and am confident they can help me.

Mar 6, 2020

I liked my first visit everyone was helpful ...the drs were helpful explaining my problem and how too help me ..

Mar 6, 2020

Dr. Capelle was amazing.. She took her time to answer my questions.

Mar 6, 2020

Excellent service and fast results. Good referrals. Other places put you on hold 20 minutes or don't call back. Special thanks to Kristen and other staff for fast and compassionate help.

Mar 5, 2020

For every visit, I feel comfortable in every way. Jasmine is very likeable and knowledgeable. She explains everything very well. I appreciate the respect.

Mar 5, 2020

JASMIN IS WONDERFUL! WE LOVE HER!!

Mar 5, 2020

Chelsea is wonderful. She remembers so much about me even though I only see her once a year!

Mar 4, 2020

,on time, very helpfuland informative, Christen carpenter had looked at previous record and was able to explain some of the things to us that we had been doctoring for since 2016.g

Mar 1, 2020

I feel very comfortable with Dr. Capelle and Kristen, and trust their judgement. All the staff is professional, and friendly.

Feb 28, 2020

Very friendly staff. Atmosphere is like home and they listen to you and treat you like family. Office is very clean and easy to find. I would recommend this to all my female friends.

Feb 28, 2020

Always an easy doctor visit. No hassle and no long wait. Everyone is very nice.

Feb 27, 2020

My provider was very pleasant, and made me feel very comfortable in the room.

Feb 27, 2020

Everyone is wonderful.....

Feb 26, 2020

The health professionals and staff are always kind and welcoming and are sure to make you feel comfortable! They are always helpful and ready to answer any questions!

Feb 26, 2020

Dr. Capelle’s office is wonderful. Caring and compassionate. They do not treat you like a number. They truly listen and they follow up. I send my family as well.

Feb 24, 2020

The office staff was attentive, polite, and extremely helpful. Dr. Capelle was personable, thorough, and kind. I was extremely pleased with all aspects of my appointment.

Feb 24, 2020

I would give higher but the distance from my area lowered the score

Feb 22, 2020

Excellent service highly recommended

Feb 22, 2020

Dr capell is an excellent Doctor

Feb 22, 2020

It was a very positive experience. The staff was friendly and courteous and the office atmosphere was pleasant. I liked Dr Capelle’s attitude.

Feb 21, 2020

No long waiting times initially or in the examining room and everyone is very pleasant.

Feb 21, 2020

Excellent services, exam and impressed with medical staff!

Feb 21, 2020

I have been coming to the office for several years. I have never had an issues, almost everyone is a pleasure to be around (not a fan of Tara, she is always very rude and snotty, even when speaking with her on the phone, she is rude and interrupts). I often tell people when I am referring not to judge the office on speaking with Tara if she answers the phone, because really no one else in the office is like that. I loved Holly as she was the first provider that I with in the office and we absolutely love Jasmine just as much. She is very easy to talk to, listens to what you have to say, explains everything, and answers any questions that you may have. She doesn't make you feel like she is in a hurry to move on. She really takes her time with you. She just has a natural way to calm you down. Really love the office.

Feb 21, 2020

Always appreciate the Support of Kristen and entire staff ...Tara and Mandy ❗

Feb 20, 2020

Exceptional and caring medical treatment

Feb 20, 2020

Kristin is amazing! Always positive and listens.........never rushes you.

Feb 20, 2020

I see Kristen Carpenter and love her! She is very kind and helpful. The office in general is very nice, clean, and welcoming. I recommended a friend to start seeing someone at this office and she made an appointment and also enjoyed her experience here. I recommend everyone I know!

Feb 20, 2020

Dr. Cutlip was amazing! She talked me through everything and kept me calm! I’ve recommended her to so many people already!

Feb 19, 2020

The facility is beautiful and clean. The staff are professional and attentive. There is little to no wait time for your appointments. They offer comprehensive services, including diagnostic testing. Highly recommend.

Feb 19, 2020

So relaxing and at ease with Dr Capelle

Feb 15, 2020

Very friendly and professional staff. Great practice. Convenient location.

Feb 14, 2020

Warm and friendly. Fantastic experience.

Feb 14, 2020

I am one very happy patient of Susan Capelle, M.D.!!!!!!!! She is a very caring and capable Doctor and person!!! I love the entire staff!!!!! And thank you all for the wonderful care in helping me to overcome such a hugh problem prior to surgery!!!

Feb 13, 2020

I was amazed how relaxed I felt when I'm usually super anxious at the very thought of going to any doctor. Thank you Jasmine for your sweet gentle spirit and knowledge! Thank God for you 🙂

Feb 10, 2020

The appointment was very helpful and took care of the problem .

Feb 7, 2020

I really liked my new doctor! She was fast efficient and got me out of there in a timely manner. Very pleasant! I LOVE that Susan has REAL ART in the offices!!!!!!!!! shows good taste and wish there was more. Alison Helm

Feb 5, 2020

Thank you for getting back w/ me re: the results from my other Dr. office & squeezing me in to discuss the results.

Feb 4, 2020

Everyone is so nice. Hardly any wait time. Kristen is the best!

Feb 2, 2020

I love having my reminders in place.

Feb 2, 2020

Clerical staff are always very polite and professional. Jasmine was absolutely amazing!!! Such a pleasant disposition, knowledgeable and professional.

Feb 1, 2020

Everything about my visit was positive except that you could have an exam table that better accomodates an elderly patient with spinal difficulties, for example, a bar to grasp to move on and off the table and to slide into exam position more comfortably. I dread coming because of the difficulties in using the table. Please give this some consideration. Nancy Bird

Jan 31, 2020

The staff here are AMAZING! Dr. Carpenter is wonderful!

Jan 30, 2020

We were very pleased with Kiayra’s first experience seeing a doctor for this problem. Everything was explained thoroughly and she was talked to directly. Kiayra is 14. Very kind and professional!

Jan 30, 2020

Very professional and kind. Highly recommend.

Jan 29, 2020

Love the team at Dr Capelle's

Jan 29, 2020

I'm very grateful to be a patient of Jasmine Cutlip. She is truly the best medical professional I have ever engaged with.

Jan 29, 2020

I feel so comfortable with everyone

Jan 27, 2020

This was my first visit with the Doctor.'

Jan 24, 2020

Dr, Capelle is a thorough and caring dr. She listens to your problems and tries to find solutions. I would recommend her to anyone who needs a good gynecologist.

Jan 24, 2020

Wonderful atmosphere with wonderful, friendly, knowledgeable staff. Very positive experiences that I would recommend to anyone!

Jan 23, 2020

Very quick to get appt. Very professional and knowledgable, and kind. Very personable.

Jan 23, 2020

Jasmine was wonderful!! Very kind and understanding! Very sweet!!

Jan 23, 2020

Staff is kind,caring and organized

Jan 18, 2020

The staff was very friendly and reassuring to me. This was my first time being seen. I had anxiety and Kristen made me feel comfortable.

Jan 18, 2020

Office is always clean and has a modern atmosphere. Very relaxing. The staff are professional and courteous. I have been a patient of Chelsea’s for a while. She is caring and takes her time. Has always made me feel important and has given me excellent care.

Jan 18, 2020

You have hurt me because I don’t understand why you turned me away just because I have Osteoporosis? I did what you told me to do ,but the medicine made me sick so now you just send me somewhere else 😢I don’t get it

Jan 17, 2020

Very nice and very knowledgeable. Explained everything well

Jan 16, 2020

I would absolutely recommend Dr. Capelle to friends and family. So far every experience has been handled in an amazing manner. Everyone in this office is mindful of the fact that the issues their patients are dealing with can be embarrassing and hard to talk about. They manage to handle difficult situations with grace and delicacy while still treating the issues as hand.

Jan 13, 2020

I was very pleased with the service I received. Dr. Capelle was very kind and took the time to explain things if I didn't understand something pertaining to my surgery. Her staff is amazing. I drive a four hour round trip and would highly recommend going to Dr. Cappelle.

Jan 12, 2020

Everyone is always pleasant and professional

Jan 11, 2020

As soon as she walked in the room with that nice smile and hand shank I was so relaxed. She was so easy to talk to her. She listened to my needs and can't wait for my next visit. Thanks so much

Jan 10, 2020

Very efficient and received an appointment in a timely manner. Very caring and courteous team.

Jan 9, 2020

Kristen is one of my favorites. She tells it like it is and really makes me feel comfortable about all the information.

Jan 6, 2020

Great appointment. Everybody was very friendly and professional. I would recommend you highly to anyone.

Jan 2, 2020

Wonderful ladies!! Very professional and caring!

Dec 18, 2019

Although, I’m only at your office once a year, thankfully, it’s always a pleasure to see Kristen!

Dec 15, 2019

Always professional, friendly, and prompt

Dec 14, 2019

Very professional and make you feel really comfortable while your there!

Dec 14, 2019

Staff is very professional and friendly. Office and exam rooms is always very clean and inviting.

Dec 13, 2019

From the moment I walked in, I felt completely relaxed & welcome! Everyone was friendly & professional.

Dec 12, 2019

Amazing professional office staff.

Dec 12, 2019

I appreciate how helpful everyone is.

Dec 11, 2019

The office is excellent. Staff is very friendly and attentive.

Dec 9, 2019

Chelsea is very professional and does a thorough job. Very pleasant

Dec 7, 2019

Every single person at Dr. Capelle's office that I have had contact with was extremely friendly and professional. I have never waited more than 5 minutes in the waiting room, and never longer than that in the exam room. Dr. Capelle has always taken the time to explain things to me and never made me feel like she was rushing me to get to the next patient. I have already recommended Dr. Capelle to friends of mine experiencing the same types of problems. I am so happy I was recommended to Dr. Capelle. Going was one of the best decisions I have ever made!

Dec 6, 2019

I have doctored here for st least 20 years and have total confidence in the care and diagnosis I have receive.

Dec 6, 2019

Jasmine was so kind! She made me feel so comfortable! I’ve been with Dr. VanRiper for years and needed a new doctor!

Dec 6, 2019

It is incredible to have a doctor so willing to hear and respect me, my bodily autonomy, my intelligence. I am so grateful someone recommended her to me.

Dec 6, 2019

Love the folks that work here, everyone is helpful and very pleasant, I transferred here a few years back because I was treated so well and thought that these folks are going to be around for some time and that appealed to me. The nurse that was there to weigh me and take my blood pressure has been there maybe 2-3 years she is very personable and so easy to be around, does her job and takes the time to visit a bit and moves on, she has the really pretty hair and she told me Kristen would be in shortly and sure enough and then we talked a bit and she did the exam answered my medical questions and then we chatted a bit about the up coming Christmas holiday and how far along we are in the whole holiday process, Kristen is well known at the hospital where I go to have my mammogram the check in assistant and the lady doing my mammogram asked about her when I was there for my annual mammogram, funny your name does travel but how nice when it is so positive.

Dec 5, 2019

Chelsea is the best!!!!!

Dec 5, 2019

I love coming here, it’s very comfortable and Chelsea is the best!

Dec 5, 2019

there needs to be a break up between office personnel and the rest of staff for friendliness and courteousness

Dec 5, 2019

your staff is always courtesy & Chelsea has always answer my questions plus she puts me at ease.

Dec 2, 2019

Everyone seems very kind.

Nov 30, 2019

I have never seen an office complex as CLEAN and spotless as this one!

Nov 27, 2019

Always very friendly and well informed. There is never a long wait time to see someone.

Nov 25, 2019

Dr. Capelle’s office staff sets a friendly tone from arrival to exiting. The Medical staff is welcoming and efficient. They put me at ease for every procedure. Dr Capelle is thorough and friendly and inspired confidence. She took time to answer my questions.

Nov 23, 2019

Staff was so friendly and I was quickly seen. The nurse and OB were so welcoming and nice as well!

Nov 23, 2019

Very nice. Made me feel very comfortable

Nov 21, 2019

Very nice ! Everyone treats you well and takes care of concerns

Nov 20, 2019

I love the atmosphere in Dr. Capelle's office. She is very through and tells you straight up what to expect and asks what your expectations are. So far I've liked all her ideas and appreciated having options of treatment then progressing to the next step with my issue.

Nov 16, 2019

Very good experience from first appointment to my 6 week checkup

Nov 16, 2019

Your office and staff were fantastic. It was a refreshing experience to walk into such a serene waiting room. The staff was friendly and made us feel like they wanted to see that we were taken care of.

Nov 16, 2019

The office and staff are extremely friendly and welcoming. The RN made me feel comfortable and relaxed. All were extremely knowledgeable and patient with my questions and concerns. They followed up with the necessary tests quickly and efficiently.

Nov 15, 2019

The best office visit I ever had. Very friendly and informative!! I was comfortable and Kristen cares!

Nov 14, 2019

Was extremely satisfied with my appointment. Chelsea was very thorough and listened to my problems and gave satisfactory answers.

Nov 13, 2019

I felt comfortable. The examiner( Jasmine) was thorough and explained everything she was doing and recommending in great depth.

Nov 13, 2019

Dr. Capelle and her Nurse Practitioners are the best in the business. Highly professional and very caring. The office itself is outstanding.

Nov 12, 2019

Taking time to listen and explain things. Being very patient.

Nov 9, 2019

Excellent experience, glad I was referred here

Nov 8, 2019

Nurse practitioner very knowledgable, professional and polite.

Nov 7, 2019

Chelsea Collins is refreshing. I use other healing modalities as a part of my wholeness practice. She is the first conventional medicine professional to recognize its importance. I am grateful for that and for her.

Nov 6, 2019

I loved Jasmine Cutlip. She was friendly and knew what she was taking about.

Nov 5, 2019

Absolutely one of the most professional visits with doctors I have experienced. I was made to feel comfortable with the procedures and they went above and beyond to explain everything that was happening

Nov 4, 2019

I felt very comfortable at my visit. Chelsea listened to everything I had to say and we came up with a great plan for the issues I have been having!

Nov 2, 2019

Everyone was very friendly and helpful. Thank you all

Nov 2, 2019

The waiting area was clean, calm and relaxing, The staff was friendly and quick. I would definitely recommend them!

Nov 1, 2019

I Love the kindness one is showed there and very prompt getting the appointment on time

Nov 1, 2019

I see Jasmine and she is wonderful and so kind. She really puts her patients at ease and makes sure they are relaxed and comfortable. She always makes sure all my questions and issues are addressed. I never feel rushed though they see you in a very timely manner. Very happy with the patient service here.

Nov 1, 2019

Very nice, comfortable office. Staff are pleasant also.

Oct 31, 2019

i would like to be notified by phone when my my appointment is do,,, and if i am not home to leave a message on my answering machine like all the other doctors do that i go to, my doctor is excellent, wonderful doctors, and kind and sweet

Oct 31, 2019

Was comfortable with my entire experience from checking in to checking out. Felt like my problem was addressed with concern and professionally.

Oct 27, 2019

Great staff and Dr. Capella very easy to talk with and helpful.

Oct 26, 2019

Professional staff, appointment on time, time taken to answer all my questions and concerns. I feel very fortunate to have found Dr. Capelle and her staff.

Oct 25, 2019

Always great service, kind people, professional care

Oct 25, 2019

Dr Capelle is excellent. I have had surgeries with great success. She and all of her staff are very caring and compassionate. I have never had any bad experiences only good! Would highly recommend this practice.

Oct 25, 2019

Very pleased with the surgical process and recovery period. I had full confidence in Dr. Capelle and she makes her patients so comfortable at both their office visits and hospital procedures. My only regret was...…..that I put it off so long and didn't do it sooner!

Oct 25, 2019

Such a comforting environment for women. Never once did I feel insecure, embarrassed That’s a blessing

Oct 25, 2019

Very thorough. Outstanding explanations of problems. Advice was extremely helpful, and I have a follow-up appointment in two weeks. Chelsea Collins was very kind and caring as well as professionally knowledgeable.

Oct 24, 2019

Kristin Carpenter is the best. Competent patient and has a great sense of humor.

Oct 23, 2019

First time patient. Very pleased with Dr. Capelle. Excellent facilities.

Oct 19, 2019

Excellence. Thank you for the smooth and seamless consult.

Oct 18, 2019

Everybody is very nice and listens to your needs.

Oct 17, 2019

Always professional and very courteous.

Oct 16, 2019

Super friendly and compassionate. I felt like I mattered and it was personal. Absolutely recommend this office!!

Oct 14, 2019

From the time I walled into the office, staff was friendly, smiling, and informative.

Oct 13, 2019

I had heard many very good comments about Dr Capelle and her staff, and I was not disappointed! My husband and I both were very impressed! I feel very good about Dr. Capelle doing my surgery! I felt like she really cared and wanted to help me!

Oct 12, 2019

Thank you so much for your personal attention.

Oct 12, 2019

Kristen is terrific and answered all of my ? s ...I have already refered a good friend Nadine De Blasio ...She is extremely Happy to have found your office ...

Oct 12, 2019

Most pleasant health care related office you will ever visit, whether staff, service or the environment!

Oct 11, 2019

I would like to see Dr. Capelle

Oct 9, 2019

I have nothing but positive things to say about my experience from start to finish with Dr. Capelle and her staff. Dr. Capelle is a class act!!

Oct 9, 2019

Prompt, Listened, Concerned and compassionate

Oct 9, 2019

The front line staff is friendly and helpful, the providers are knowledgeable, helpful, and patient. I highly recommend this office!!

Oct 7, 2019

Excellent office with wonderful practitioners

Oct 5, 2019

She was awesome .She answer every question I ask

Oct 5, 2019

Everything was great .The Dr. explained everything and made you feel at ease. The staff otherwise was all very nice and helpful, Thanks to All.

Oct 4, 2019

Excellent doctor. Caring staff. Time efficient. All involved were conscientious and caring about my needs.

Oct 4, 2019

Everyone is very friendly and courteous, and helpful! There is hardly ever much wait time, and if you need an appointment ASAP, they will do their best to get you in!

Oct 4, 2019

Respectful , timely drs office

Oct 3, 2019

The only reason this is not rated as a 10 is because as a new patient, I was a little disappointed that I did not get to see Dr. Capelle. However, Jasmine was absolutely wonderful!

Oct 2, 2019

All office staff including provider very friendly

Oct 2, 2019

I would highly recommend this office to anyone. Truly a first class office.

Sep 29, 2019

Professional , timely and kind.

Sep 26, 2019

Was treated kindly. She explained the problem to me.

Sep 25, 2019

I loved Jasmine! I will definitely be returning for my appointment next year.

Sep 25, 2019

Everyone is friendly and I am always given good information for whatever problems I am experiencing.

Sep 25, 2019

Jasmine is incredibly friendly and puts me at ease at an appointment that could be anxiety inducing. Highly recommend her for any twenty-something WVU girl looking for a gyno away from home.

Sep 25, 2019

Nursing staff pleasant. Dr. Capelle was patient and very helpful

Sep 23, 2019

I had surgery 8/5 with Dr. Susan Capelle. She is an excellent doctor and surgeon. I had no issues whatsoever. I was referred by my gynecologist to see Dr. Capelle because she felt she had more expertise in my issues. I had a follow up 6 weeks later and every thing was perfect. From day one she made me feel so relieved that my surgery was going to be fine. I am so thankful that my own physician wanted me to go to Dr Capelle. I highly recommend her.

Sep 20, 2019

The office is always so clean and welcoming and the staff very friendly and helpful.

Sep 18, 2019

Great staff. Very knowledgeable. Always listening to you and not rushing you through the appointment.

Sep 14, 2019

Quick and efficient, no long wait times in the lounge area.

Sep 14, 2019

The best GYN office in Mon County. Looking to change, try here. You wont regret it.

Sep 14, 2019

My experiences with Dr Capelle & Kristin Carpenter, advanced practice nurse, have always very professional. Each have an outstanding knowledge base & an ability to clearly communicate your health issues and the steps to resolve them. I love everything about this practice from the beautifully decorated facility which immediately is comforting to helpful front desk to the genuine care and concern I have received from Dr Capelle and Kristin. Highly recommend this practice!!!

Sep 13, 2019

Excellent experience with staff and the doctor was wonderful. I would highly recommend to anyone. It was worth the drive ❤❤

Sep 13, 2019

Very professional and caring. I was so Please and relieved that you could help me. Also the follow up from the staff was outstanding

Sep 13, 2019

If anyone ever asked, I would absolutely recommend this practice. The GYN is not always a comfortable place, but the environment created by this practice relieves so much anxiety. Caregivers are very open and explain everything that they are doing so that you can be mentally and physically prepared. They value all concerns of the patient and never disregard people.

Sep 12, 2019

For Dr. Capelle and her entire staff; they are absolutely, the best of the best! Professional, yet caring. I know, going there, I will have the best treatment available in my circumstance, and I can trust, without hesitation....

Sep 12, 2019

A great group of ladies, very professional, they make you feel welcomed.

Sep 12, 2019

Great ppl ace always had been but front desk could use some retraining. Arrived early out of respect and walked to window like always and window slid open and all I got was a finger pointing for me to set on a bench against the wall. I couldn’t even form a word. I received no good morning. No hello how are you and this young lady didn’t even ask me my name. She did the very same thing to next lady and didn’t give paperwork to complete until about 8 or so minutes until time to go upstairs. At no time did she ever say anything to me at all. I believe everything begins at that first moment. Called in the next day because I was given a paper to go into patients portal and I already had access now I cannot get into it at all. They were unable to help me with that either. Kristen very professional and courteous.

Sep 11, 2019

I have received excellent care and the staff are friendly, and knowledgeable. I would certainly recommend to a friend or colleague.

Sep 9, 2019

I like your service! I liked the quick appointment I got.

Sep 9, 2019