Reviews

I have a real anxiety when it comes to the dentist. In all honesty, I have never had any terrible experiences anywhere I have gone, but Sullivan Dentistry by far has been my favorite and I have felt most comfortable. All of the staff are incredible. I have been seen by all of the dentists and I love each of them. They communicate very well of what they are doing and very conscious of any discomforts and needs. I will highly recommend Sullivan Dentistry to all of my friends and family.

Feb 1, 2023

I love Sullivans been going for years

Jan 26, 2023

I don't write reviews for things, but they earned this one...even though I'm not sure where it goes. Maybe it goes straight to them as far as I know about it. I go in this past Friday for a painful tooth I have had for a few days that was getting worse. The doctor (not Gabe) referred me to the oral surgeon in Paducah, because the doctor said they cannot extract it in their Union City office, all this after taking the x-ray of my tooth. They asked me what pharmacy I use, thinking I was picking something up to dull out the pain until Tuesday. Never heard from my pharmacy. I called and had to leave a message about 1 or 2 PM asking the dentist if they had called anything in. I get call back later saying they had not because I was currently taking an antibiotic for something else. I instructed them that that was stupid and antibiotics do not kill pain like that. So their answer was to rotate Tylenol and ibuprofen until my appointment time in Paducah Tuesday. Let's just say in spite of rotating those two things, I am still in pain this morning as I write this. They didn't even offer me a local when I went in Friday, knowing good and well I was hurting. Tomorrow can't get here soon enough to get this thing out. I'll be going elsewhere for the rest of the dental work I need done, and for my follow up appointment after the surgery. This was trip #2 to their practice, and this trip I was not at all impressed. I have the sneaky suspicion that any other small town country dentist would have just ripped this thing out on the spot and to hell with the consequences, which would have been better than this misery. They did squeeze me in quickly that day, but not much success happened, it didn't help much other than getting a referral to the oral surgeon. I also felt like I had inconvenienced them for bringing my problem to them, as there were several attitudes I was getting that day from more than one person. I can name names, but won't do that here.

Jan 23, 2023

I drive an hour for this office! The staff is so patient and understanding and kind. I haven't had a bad experience yet and I have had several appointments here with a couple different services being performed.

Jan 18, 2023

Great people, great service

Jan 11, 2023

I had a filling fall out that had been put in last May. You took me in right away and replaced the filling at no charge.

Dec 29, 2022

As always, Rhonda is the best!!! All the staff are so friendly!

Dec 6, 2022

Great I had no cavities and I am greatful

Nov 30, 2022

All went very well, no issues

Oct 14, 2022

Always very thorough. However, this visit, the entire family's experience was that the hygenists were

Sep 15, 2022

Everyone there is very friendly, helpful, and will go the mile to help you if needed! It's where you want to go! Great Team!

Sep 9, 2022

Everyone was great, especially my hygienist and it was nice seeing Dr. Sullivan

Sep 1, 2022

Everything at my visit went great!!! Ronda is always great!!!!

Aug 31, 2022

Everyone is full of kindness.

Aug 25, 2022

Nell is just the best. She needs her own show. She makes the time fly by with her funny stories.

Aug 25, 2022

I, as the mother of 5 kids LOVE that the kids love coming here! They never complain and all say they feel very comfortable going to the dentist.

Aug 19, 2022

They were excellent. Had to get my daughter in to see about her toothache while attending ut Martin for the summer. I was so glad they seen her instead of us driving two hours home to see her dentist. Very kind people. They were able to give her some relief.

Jun 24, 2022

As always great service, great folks

May 16, 2022

I had a very nice experience. I am an older woman with sensitive gums and Taylor did an excellent job in cleaning my teeth with no discomfort but thoroughly even though I had not been in a year. She was super sweet and very knowledgeful of my questions. everyone there are always so nice and us old ladies really appreciate that. I know this one does. I recommend everyone to Sullivan Dentistry!

May 9, 2022

Love Sullivan Dentistry, the employees are always very efficient

Apr 25, 2022

FRIENDLY & EFFICIENT I'LL BE BACK

Mar 25, 2022

Everyone very polite and helpful.

Mar 23, 2022

Gerry gave my teeth an excellent cleaning and polishing--very pleased! Very pleased that Dr. Sullivan described in detailed the options I had for a tooth that will most likely need to come out and be replaced--but not now. I liked the treatment making it the 'not now' option!!

Mar 4, 2022

They are so great here, they filled two of my teeth, they got me in and out fast. I never felt the shot to numb me! I highly recommend the whole team here.

Feb 24, 2022

my visit was great everyone was nice as always. my teeth were cleaned good and i was very satisfied with the service.

Feb 17, 2022

The entire experience was wonderful. No cavities or other followup needed. The receptionist, hygienist and dentist were all great. Any patient would be well served by this outstanding team.

Feb 11, 2022

Friendly staff. Very thorough and answered all my concerns.

Feb 4, 2022

Service well done , very friendly, listens to what you are wanting done,

Jan 24, 2022

Absolutely recommend Sullivans to anyone. So many years have went by since I first going. Love love them all

Jan 17, 2022

All the staff were super friendly and caring. Had never been there before and it being spur of the moment got me in. Would like to make this a permanent dentist.

Dec 29, 2021

You receied me on time, were outstanding in helping me understand my new insurance coverage , answered all my quetions and concerns,were friendly, gave me good advice and treated me as if you have known me for 40 years (which you have). You even gave me a bottle of water to help me on my long journey back to Jackson.

Dec 22, 2021

I have used Sullivan dentistry for several decades. I seldom have to wait more than 10 minutes and the dentist and hygienist are always very professional, friendly, and kind.

Dec 3, 2021

Emily Morris is the absolute best!!!

Nov 19, 2021

Very good and friendly atmosphere

Nov 5, 2021

most every trip to sullivans has been very nice----except for the impression for a new partical. that one is an ugh. i have never had to wait for more than a few minutes. all the people there are very friendly and do their best to keep you comfortable during your visit. I have reccommended them several times and will do it again.

Oct 22, 2021

Great friendly staff. They care about there patients.

Oct 21, 2021

Everyone at this office is wonderful. Very professional and friendly. Makes any dental experience pleasant.

Oct 6, 2021

I had a pleasant experience at Sullivan Dentist. Taylor did an excellent job cleaning my teeth.

Sep 13, 2021

They are super nice, got me in and examined. They are working with my provider for additional care, highly reccomend!

Aug 19, 2021

Rhonda Roach does such an excellent job. She is very kind, gentle and takes excellent care of me. Your staff is the absolute best! Thanks for all you do!

Aug 4, 2021

We absolutely love everyone that works here!! They are so kind and take the time to explain what they are doing!

Jul 23, 2021

So friendly and welcoming. Nell was so kind and gentle making sure I was ok during treatment.

Jul 21, 2021

I started with Dr Sullivan in the early 1970’s & I have seen many changes & they have all been good . This staff is always friendly & helpful & I would highly recommend to it anyone .

Jul 18, 2021

Everyone is friendly and professional. Gentle cleanings, top notch tooth repairs, all services are done to highest standards.

Jul 16, 2021

Fast friendly service- everyone is so cordial and they get you in and out on time

Jun 16, 2021

Love all the staff at Sullivan dentistry!! Always so friendly and willing to help in any way.

May 20, 2021

love my hygienist nell. the time just flies by bcause she keeps me laughing. i used to dread cleanings but i almost look forward to them now.

May 13, 2021

For someone who hasn't been to the dentist in a long time they made me felt real comfortable and more confident for my next visit

Apr 30, 2021

I was not pleased at all with my visit. I had been in pain all weekend due to a severe toothache. So bad that I couldn’t tell exactly which tooth was the problem. My nurse done x-rays, knocked on my teeth and then was able to pinpoint which exact tooth was causing me pain by using the cold test. She was very nice and helpful. Then Dr Ashton came in and said she couldn’t do anything for me due to not knowing which tooth and that I would have to go see a specialist either in Lone Oak or Jackson. I told her the nurse had just figured out which tooth it was and she said she didn’t see anything on the X-rays and that she didn’t want to do anything to it if it didn’t need it and that a specialist would be able to do more x rays and figure out what needed to be done. She knew I was not happy. I felt she could’ve cared less. Sent me home with amoxicillin and no pain meds or anything. I went to another local dentist the next day. They were able to pinpoint the exact tooth and have set me up an appt to have a root canal and crown put on. Gave me stronger antibiotics and pain meds to help me through this time. I feel I shouldn’t have to pay anything for my visit because nothing was done to help me. I won’t be back.

Apr 28, 2021

Staff is always friendly and helpful. Rhonda is also THE BEST!!!

Apr 21, 2021

I like the friendly atmosphere with in Sullivan Dentistry . The employee's make me feel like I' am part of the family and they do excellent work . They handle my appointments quickly as possible and have me in an out quickly as possible also. I will go no where else and would recommend Sullivan Dentistry to all my friend's and family. Thanks Sullivan Dentistry for all you do.

Apr 5, 2021

I was in a lot of pain with a bad tooth. Called and they got me right in. Excellent and friendly staff!!!

Mar 26, 2021

Friendly staff!!! Great service. They always go above to take care of there patients. Been going to them for over 20 years.

Mar 25, 2021

Love the Sullivan staff!!

Mar 19, 2021

Your people seem to care about my welfare. They do good work, are friendly, and don't waste time.

Mar 15, 2021

I have been dealing with Miss Betty for 2 years getting dental implants. She is an excellent example for her prefession. If this lady tells you something you can bet its with your best interest. I truely LOVE this lady and have recommended her to everyone that has asked about implants.

Mar 11, 2021

Everyone has always been nice from the front desk to the exam rooms. Very informative with answers to my questions

Feb 25, 2021

Everyone is always so friendly. Great dentist and hygienist .

Feb 12, 2021

Friendly and professional.

Feb 12, 2021

Nell & Dr. Laura were very professional, proficient and compassionate in performing my annual examination and cleaning. I felt valued and cared for as a patient. Thank you for taking such good care of me.

Feb 11, 2021

Very good service, the staff is very accommodating and helpful. Very comfortable atmosphere.

Feb 8, 2021

Always a good experience — for a dentis.

Feb 2, 2021

Rhonda did a great job as she always does!!! Second time that I had seen this doctor and as she did the first time she made a remark that I sure did have a lot of fillings in my mouth!!! I didn’t really think that was any of her business. I have been going to Dr. Sullivan for over 40 years!!!

Feb 1, 2021

Very friendly, courteous, and helpful staff. Excellent service all around!!

Jan 22, 2021

I always have a professional and caring experience with the hygienist Rhonda. Dr Gabe and Dr Laura are up to date professional and care about their patients as well.

Jan 22, 2021

I have always received excellent service at Sullivan's Dentistry. Will always recommend them to friends and family.

Jan 13, 2021

Love the environment and all the employees they’re very friendly and the dentist is amazing

Jan 13, 2021

Very friendly staff and they take great care of you.

Jan 11, 2021

Very professional and friendly.

Dec 12, 2020

Expert, caring professionals

Nov 20, 2020

Sullivan dentistry staff are all very professional and are great at making patients feel comfortable. Such a relaxing atmosphere and friendly faces. It’s such a good experience, every time.

Oct 27, 2020

I love how friendly everyone is at Sullivan dentistry and how amazing clean it is there.

Sep 18, 2020

Sullivan Dentistry staff and team members are always friendly, helpful, and courteous while providing the best dental care!

Aug 31, 2020

You all did a great job; friendly; highly skilled; thorough. Thank you.

Aug 29, 2020

Nervous as I was, the entire staff made me feel comfortable and answered all my questions. They were upfront about what I needed and together, we made a plan to resolve my issues. So glad I found these folks.

Aug 26, 2020

My 12-yesr-old daughter was sad that the hygienist didn't ask for her flavor choice. Perhaps they were out of options, but she didn't say, just started cleaning her teeth with cherry-flavored stuff

Aug 24, 2020

Excellent service... very professional and friendly. Went out of there way to be helpful.

Jul 27, 2020

After years of fearing going to the dentist, I have finally found a place that I feel comfortable at. Jeri is by far the best at calming fears!

Jul 13, 2020

Everything went great as it always does!!!

Jul 10, 2020

The dental hygienist was wonderful very friendly and gentle.

Jun 25, 2020

Very impressed on the time spent cleaning my teeth and explaining what needed to be fixed.

Jun 16, 2020

I am treated like I am appreciated! My visit was great.

Mar 13, 2020

Always have a pleasant appt.

Mar 9, 2020

I had a wonderful experience for my annual cleaning. Prompt, courteous, efficient service from both Nell and Dr. Gabe. Thank you very much for taking such good care of me.

Feb 6, 2020

Love the folks at Sullivan Dentistry

Jan 31, 2020

Extremely friendly and accommodating for my families needs.

Jan 8, 2020

you guys always take good care of me, great job on my cleaning

Dec 18, 2019

Thorough, gentle cleaning. Thoughtful, helpful, professionals who care and listen.

Nov 4, 2019

The staff was very professional and personal. The dentist and technicians were very aware of what was going on. They were conscious of any anxiety or fear that l had were great at calming my nerves. I actually enjoyed meeting them and the results were terrific. I will definitely be a regular patient. So friendly and caring.

Oct 28, 2019

Rhonda and Dr. Laura were great. They gave me very good advice.

Sep 27, 2019

Staff is very friendly. Absolutely love Sullivan Dentistry! Would definitely recommend to anyone looking for a dentist!

Sep 12, 2019

Love Rhonda!! She's the best and the staff up front are so friendly and helpful!!

Sep 11, 2019

Always friendly courteous service.

Sep 10, 2019

The staff are excited to make you look better! Loved the experience...

Sep 9, 2019

Great and compassionate service.

Aug 30, 2019

Staff was friendly and I was seen on time. My concerns were acknowledged and addressed.

Aug 26, 2019

The first dentist group I've been too that I actually enjoyed going. Very professional and curtious.

Aug 12, 2019

Very clean, professional and welcoming environment. Great staff.

Aug 9, 2019

I love how friendly the staff is and how clean the facility is!

Aug 9, 2019

Sullivan Dentistry always provides excellent service.

Aug 7, 2019

The entire staff at Sullivan Dentistry is extremely helpful and friendly. They truly treat us all like family.

Aug 1, 2019

I have been a happy patient for over 45 years when Dr Jerry's office was downtown . I have always received good service and would always recommend this office for being a professional and. caring.

Jul 26, 2019

I always receive courteous and excellent care from the staff at this office. I highly would recommend this dentist office to any looking for a good experience and have in fact done so already.

Jul 24, 2019

Always good experience when I go to Sullivan Dentistry, they are always friendly and are flexible with the hours yo can come for appointments. Nell always does a great job cleaning my teeth.

Jul 22, 2019

Hailey and Betty was such a big help to me and helped me out so much !!

Jul 17, 2019

I would highly recommend this dentistry to anyone!! The staff is great and makes you feel very comfortable during a procedure.

Jul 10, 2019

Staff was very helpful and eager to help. They had me in and out fairly quick. Staff knew the reason I was there and took care of everything. I would recommend their office to anyone. My family and I are very pleased.

Jul 10, 2019

Very friendly staff! I’m not ever excited about going to the dentist but the people here do great work.

Jul 10, 2019