StoneRidge Dental Care
StoneRidge Dental Care
Paula and Dr Sue are awesome I never feel pressed to having to get things done the team goes over the plan of attack and how we need to get it done. It's not only me like other places I have been were if something is going the way they want it done it was me fault. Dr. Sue and Paula make recommendations of things that will help me which I appreciate. Thank you Team for being the way you are and your support to my smile...
May 22, 2016
Great place, I travel an hour in heavy traffic to get there because of the quality people and care there!
May 4, 2016
Relaxing atmosphere. My Dentist and Dential Hygienist always provide A1 service.
Apr 12, 2016
I like that your team seems totally dedicated to my dental health. Listens and then advises.....Very professional
Apr 6, 2016
Excellent facility, with wonderful people working there. I appreciated all of the explanations, and care that I received.
Mar 31, 2016
Always have great service
Mar 29, 2016
I felt comfortable and every thing was explained to me
Mar 8, 2016
Great experience! Very thorough. Great staff!
Mar 3, 2016
I really appreciated the fact that the staff was extremely thorough in everything they did. This shows me that they care about their paitents.
Mar 1, 2016
The staff was very friendly and courteous. The night before my appointment Dr. Patel even called to welcome me to the practice. I had almost no waiting time and the procedures were painless. Also the dental technician went out of his way to make me feel comfortable prior to starting any procedures.
Feb 29, 2016
Did not have wait long. Everyone was great, kind and friendly.
Feb 26, 2016
The hygienist is thorough and always concerned with my well being and comfort. My time was valued.
Feb 25, 2016
Staff is very friendly and so efficient!
Feb 24, 2016
my experience was excellent everyone was very caring understanding and profisional. they were very concern in my tollerance level for pain and adjusted to my comfort
Feb 2, 2016
Staff was very polite and helpful. Made to feel welcome and listened to your problem.
Jan 16, 2016
I was very pleased and thankful that I will not be charged for a broken crown to be replaced since previous work on the tooth was done recently. I didn't know that this was the policy and I probably would have paid the going rate without complaint. The staff made every effort to schedule me for 3 issues so that I don't have to come in several times. This may or may not work out depending on how things go, but I appreciate the thoughtfulness.
Dec 17, 2015
As always friendly and very caring. All procedures explained very well.
Dec 15, 2015
Coming to your office is always a "GREAT" experience. You staff is great and very friendly. Thank you for being you!!!!
Dec 13, 2015
Nothing but positive, as always!
Dec 2, 2015
This was the 2nd time Susan has been my hygienist. She really stands out compared to others. She has a great attitude and her warmth and communication help to make the experience smoother. She is an asset to your team.
Nov 21, 2015
Very friendly, considerate, thorough and knowledgable care, as I have come to expect!
Nov 19, 2015
Jodi, my Hygenist was very nice and well informed on all my procedures. Meeting dentist, Dr. Conkey was great and they both answered all my questions as well as made me feel comfortable.
Nov 13, 2015
I love the doctors and staff.
Oct 24, 2015
Warm, friendly people and on-time efficiency! StoneRidge Dental is a great group.
Oct 22, 2015
Everyone was extremely friendly and made me feel right at home.
Oct 22, 2015
Everyone was so kind and professional. I will definitely return for my dental care needs.
Oct 11, 2015
I received a lot of good advice about how to keep myself healthy and tips about my whitening trays. I enjoy our conversations as well.
Oct 3, 2015
I know you care. Your on time with appt. Everything looks so bright and clean.
Oct 2, 2015
staff was friendly,and nice, very professional cleaning was painless, doctor patel was nice a the lay who did my cleaning was great
Sep 30, 2015
Everyone was so friendly. This was my first visit to the office and I do not think that I have ever had a more thorough exam.
Sep 20, 2015
I really, really appreciate that the office is understanding that we don't have dental insurance and they are very workable with us in terms of payment. Everyone is very professional and friendly. The dentists are first-rate.
Sep 18, 2015
Gentle, respectful, friendly.
Aug 24, 2015
Everyone from receptionist to the medical team was extremely courteous and professional. Was particularly impressed with the modern-day technology used during the exam.
Aug 14, 2015
The dentist and assistant explained very well what they were doing and the care was excellent.
Aug 12, 2015
My Hygenist has always been exceptional professional and does an outstanding job every single time
Aug 6, 2015
All staff friendly, courteous, pleasant and capable.
Jul 22, 2015
nice and accomodating, and I appreciate knowing ths cost of future services before i leave :)
Jul 1, 2015
I felt like the team members were helpful and supportive. I understood the processes thoroughly. I appreciated how friendly everyone was. That made me feel comfortable.
Jun 29, 2015
I feel confident and pleased with the care I receive!
Jun 25, 2015
All went well. Susan did a good cleaning job. Very gentle.
May 28, 2015
Always very friendly and professional.
May 22, 2015
Paula was very nice and explained everything as she went along. I was very pleased with her making sure I was comfortable.
May 21, 2015
No problems with my treatment. It went well.
May 16, 2015
I enjoyed how friendly the staff was, and how I was not only provided dental care but education on what was being done and why it was being done.
May 14, 2015
The office is beautiful and very welcoming. The staff is awesome!
May 7, 2015
I am very pleased with the services I received. I have not been able to get dental care in years, and I felt very comfortable with everyone that took care of me.
May 2, 2015
Everyone was very friendly and the visit went well.
Apr 23, 2015
The experience with the hygienist was superior. I was truly disappointed to learn at the end of my visit that I was not in your insurance network. I felt that this was a very poor business practice and very misleading to myself as a client. I make it a practice to ask the facility if they are contracted with Metlife when researching my coverage. Also, I waited over a month for a much needed appointment only to be told that I have a choice of dentists and I did not have to return due to dental coverage. I feel that I will be given a bill that will be unfairly charged to me. I will also report my experience to the dental association.
Apr 5, 2015
You guys fit me in for both a hygiene visit as well as a crown replacement. Made extra time in your schedule to make it work. Thank you!
Mar 27, 2015
Sue and Paula are awesome Sue listen to me answered my questions. Waited until I was done talking and asking question. I felt like I was the only person in world that Ms. Sue had to take care of that morning. Knowing there was an office full of others that needed care. Ms. Paula was always asking how I was doing and if I needed anything. Very gentle with cleaning my teeth and putting me first, unlike other places.
Mar 26, 2015
Mike was very nice, professional, & helpful. He offered several suggests to help me with treatments options and new products that are available now.
Mar 17, 2015
Great customer service. Very friendly staff. Kinneta was very helpful. The only thing that concerned me was whether the equipment is sanitized before/after each patient, i.e., the camera that is used to take photos of the mouth, computer equipment, x-ray equipment/button.
Mar 17, 2015
Very pleased with Susan explanation and evaluation and her staff is exceptional. I was relaxed and had all of my questions answered.
Mar 13, 2015
Wonderful experience. Dr Patel and Ms Leslie were so good with me. Leslie called next day to check on me. So good!!
Mar 4, 2015
Dental hygienist who cleaned my teeth was excellent & thorough. She possessed an easy -to like manner and was competent and didn't waste any time. Really felt like I received an good cleaning. She also offered tips and tool to avoid plaque build-up on front bottom teeth.
Feb 26, 2015
My dental hygienist is Mike and I am always treated with respect and I have the utmost confidence in him. I saw the dentist very briefly but have felt confident in his careful work previously.
Feb 25, 2015
I was 100% satisfied. everyone was so helpful and pleasant.
Feb 20, 2015
several was at its best like always.
Feb 11, 2015
Everyone is always vey friendly and helpful and Mike is a great hygienist.
Jan 30, 2015
My appointment was on time and all of my concerns were aken care of.
Dec 31, 2014
My dental hygienist was an absolute professional. She did an outstanding job during my visit. Answered every single question I had and made sure all my concerns were addressed. I was definitely very p,eased
Dec 30, 2014
I'm very pleased with the care I receive here!
Dec 18, 2014
All my questions were answered professionally. Great experience.Thank you.
Dec 10, 2014
I had a great experience the last time I was in, which was yesterday.
Dec 9, 2014
You don't have an intraocular camera.
Dec 5, 2014
I am apprehensive about coming to the dentist but your people make me very comfortable starting with your receptionist and ending with the lady who cleans my teeth. They are very pleasant and happy.
Dec 3, 2014
That had to be the most fun I've had at the dentist office before... really wonderful dental hygienist. Thank you!
Nov 26, 2014
Awesome job, as always, by Jodi!!
Nov 20, 2014
Quick and easy. Love the pillow for the neck.
Nov 19, 2014
Staff from the front receptionist, to the hygenist and the doc were all very professional and personable.
Nov 19, 2014
I am not sure where to begin...I guess at the front door because as soon as you enter until you leave you are surrounded by people who are truly there to help you! Customer Service 100% ...and Dr. Moberger...awesome, she makes you feel comfortable no matter what the circumstance, and I absolutley think she is wonderful!!! The gentleman that cleaned my teeth...truly a nice person as well. I do not think I have ever encountered a business that from the phone call in to the service completed was as professional as they are at Stoneridge Dental!!!
Nov 12, 2014
Love my dentist....love Mike the hygienist
Oct 15, 2014
The office is nice and relaxing, and everyone is friendly.
Oct 3, 2014
Everyone is very professional, but still warm and friendly.
Oct 3, 2014
Staff is always friendly. Appointments are timely.
Oct 2, 2014
Always taken care of at Stoneridge and there's not an unfriendly person on staff. Mike's a great guy who gives straight talk without condescending and fit me in even when I was running behind. I've been pleased with every visit.
Oct 1, 2014
Always friendly and on time.
Sep 26, 2014
just wish a little less expensive for those w/out insurance
Sep 5, 2014
Felt very comfortable with hygienist. Dentist was helpful in answering all questions. Cleaning/evaluation was thorough. Wait time was great! (there wasn't one). I would like if more advice was given on best routes to follow with treatment plan (prioritized). I felt like I was making blind decisions when deciding what to do first when I knew I couldn't have all work done at once.
Aug 7, 2014
I enjoy being greeted and offered coffee with some conversation. I also appreciate the staff not being in a rush and wanting you feel as you are there number one concern at your visit. I like the caring and calmest of the atmosphere
Aug 6, 2014
I was impressed with the care I received, and the friendliness of everyone I met today. The exam and the cleaning were very thorough
Jul 25, 2014
The hygienist and Dr. Conkey are both patient and personable with me. The dentist is the last place I ever want to go but thanks to them, I am able to keep coming back
Jul 19, 2014
Top notch service and compassion from all involved in my care. I feel very fortunate to have found StoneRidge.
Jun 26, 2014
I appreciated that the dentist was able to proceed with the necessary work on my crown immediately, due to a cancellation. The staff was caring, professional and efficient.
Jun 25, 2014
The dentist appointment was great and the people are really pleasant. i am working on getting a credilt available to start my treatment. thank you
Jun 4, 2014
Very nice staff, i felt very comfortable
Jun 3, 2014
Team was great and Dr Moberger is great and very concerned about her patients.
Jun 2, 2014
Great team. Thank you so much.
Apr 26, 2014
YOUR STAFF WAS VERY PROFESSIONAL,COURTEOUS. THE MOST COMPREHENSIVE EXAMINATION I HAVE EVER RECEIVED THE ONLY BAD THING WAS YOUR COFFEE,I WOULD RECOMMEND YOU CHANGE BRANDS.
Apr 15, 2014
Everybody was knowledgeable, answered all my questions and made me feel welcome and comfortable!
Apr 11, 2014
I had a great experience. Staff was friendly and knowledgeable. Dental Hygienist explained everything she did before it happened. Technology was great and impressed with my visit.
Apr 11, 2014
Enjoyed the interaction with the technician during xrays and cleaning.
Apr 9, 2014
Well received with a personal greeting and given prompt care.
Apr 8, 2014
Very friendly dentist and staff. Ensured I was comfortable and willing to answer any questions or concerns I had.
Mar 21, 2014
Everyone from the dental technician, dentist to office staff were very professional and made me feel very comfortable.
Mar 21, 2014
Very pleased with Dr. Conkey and his staff. Always caring. Great service.
Mar 19, 2014
I would highly recommend this dental office. The staff always makes me feel welcome and are very caring. Dr. Conkey has taken care of my dental needs and I have been very pleased with his services.
Mar 19, 2014
Good visit cleaning was satisfactory
Mar 18, 2014
My experience was very good . I had my teeth cleaned and they polished a filling that was rough.
Mar 18, 2014
Although going to dentist isn't great for the consumer. I can honestly say I left with a positive outlook. What more can u ask for!!!!
Mar 16, 2014
My cleaning was thorough and I had a wonderful hygentist!
Mar 7, 2014
Despite the disappointing news about the dental journey ahead of me, I appreciate the professionalism and integrity with which I was treated. Since a child I have been terrified of dentist and as a result, neglected proper care of my teeth. Recent experiences, however, have created a level confidence in Dr. Moberger and her assistants. I also appreciate Kenetta, who seems well informed, and the receptionist, who is always more than pleasant. Overall, it has been a good experience.
Mar 7, 2014
The staff was so warm and friendly that I felt as though I was among friends. I will definitely be back!
Mar 2, 2014
My experience was not bad. I think the only thing I would suggest that the hygienist change their gloves whenever leaving from the patient. It's just more a safety precaution.
Feb 17, 2014
Everyone was on time, efficient, prodided good information, made good suggestions for maintaining oral health. Dr. Moberger is great.
Feb 12, 2014
The experience was fine but the reminders are a bit of overkill. I got two texts, two emails and a postcard.
Feb 7, 2014
Dr. Conkey went above and beyond to save my permanent bridge -- at least for the time being. I realize that most dentists would not have even tried to save it; therefore, I would be looking at a pretty big expense. It may happen on down the line but not for now thanks to Dr. Conkey's efforts.
Jan 29, 2014
I started going to Dr. Levy in 1993 when his dentist office was in a converted 2-bedroom house @ Broad & James. I felt so comfortable on my first visit that I have never called him Dr. Levy, simply Mark. He moved into the Stoneridge Plaza @ Morse & Hamilton and this was quite a distance from my house in Grove City. I tried some other dentists around my area (Grove City Dental, Smile Makers, Gentle Family Dental) and I am now back with Dr. Levy NEVER to leave again. His knowledge and state-of-the-art advancements and technology are unparalleled by any other in the Columbus area. The staff has always made me feel right at home and I have never felt pressured into a certain procedure or financial situation. Lori and Rachel are wonderful. They have worked with me and helped with the billing, insurance, deductibles etc. more than once. I have referred a few friends to Stoneridge and they now share the same opinion as I do. Dr. Levy is one of the most kind and gentle people that I have ever met in my travels. My only regrets are that I did not find him sooner and also that someday he will retire. Mark, THANKS FOR EVERYTHING!!!!!!!!
Dec 22, 2013
I am made totally comfortable and the atmosphere is relaxing.
Dec 15, 2013
It was lovely! I was just being evaluated by Dr. Levy and an assistant whose name escapes me but they were just top rate. I even enjoyed myself. Thanks again!
Nov 25, 2013
I didn't have to wait, my appointment was at 10 and you took me in at 10. I can't think of any visit to the dentist is pleasant but I have to rate my visit with you as pleasant as possible.
Nov 19, 2013
I was running late. Jaimie received me very pleasantly and graciously. Dr. Patel spent time with me to recommend, explaining, and make a dental adjustment. Never made me feel like he had to rush out.
Nov 15, 2013
Staff is always friendly and professional from the moment that you walk in the door and until the time you walk out.
Oct 30, 2013
appointment time was fulfilled
Oct 26, 2013
Jodi & Dr. Levy are awesome!
Oct 23, 2013
I received excellent service.
Oct 16, 2013
Service is friendly and efficient. Staff knowledgable
Oct 6, 2013
I have been coming there for years and always receive wonderful care. The staff is always very pleasant and happy to be around.
Sep 22, 2013
friendly and very professional
Sep 20, 2013
Everyone was nice and professional. Pleasant experience.
Aug 29, 2013
Everyone was extremely helpful and courteous. Dr. Patel explained all of my options very clearly so I could make my decision with confidence.
Aug 26, 2013
Everyone was great, no complaints.
Aug 20, 2013
All of the staff were very welcoming. It was the best customer service I've experienced.
Aug 17, 2013
This was my first appointment. It was quite thorough. I would suggest that when you schedule an appointment with a new patient you let them know the appointment will run much longer than a "normal" appointment for cleaning and x-rays. I anticipated the exam might take an hour but it took nearly 2.
Aug 6, 2013
Stoneridge has the greatest staff. Everyone is very personable and professional. When Mike cleans my teeth he goes out of his way to ensure that I am comfortable. Dr Moeberger is the best! Concetta is so nice when she is explaining charges and payment options; great team!!
Jul 26, 2013
Jamey and Dr. Patel were outstanding as always.
Jul 25, 2013
Everyone was friendly and professional. I had several questions and they were answered completely.
Jul 18, 2013
Great experience. I never have to wait and everyone is extremely friendly.
Jul 12, 2013
Dr. Levy was very helpful in his recommendations. Now if the pot can be removed I'll be extremely happy.
Jul 11, 2013
I always feel like I get the best care with Mike and Dr Levy
Jul 4, 2013
I was having trouble with my lower dentures, causing a sore in my mouth. Linda and Dr. Levy took care of it promptly!
Jun 21, 2013
Very friendly staff. I was made to feel very comfortable.
Jun 14, 2013
Tremendous first impression. Ubiquitous professionalism and attention to detail.
May 31, 2013
A high quality experience all around.
May 29, 2013
Mike was great as always. Personable and thorough.
May 24, 2013
My lower-teeth are very sensitive to mental more that cold. A new method was used to clean my teeth using high pressured water was a pleasant surprise and didn't cause any discomfort....Jamie did outstanding providing a welcoming environment and explained every thing she was going to do....no surprises.
May 24, 2013
The courtesy and handling of my questions and concerns were much better than I expected.
May 10, 2013
Everyone takes the time to be courteous and friendly even when things are really busy.
May 7, 2013
IT'S A JOY COMEING TO THE OFFICE EVERYONE IS SO NICE AND FRIENDLEY FROM THE MOMENT YOU WALK IN UNTIL THE MOMENT YOU LEAVE.
Apr 27, 2013
everyone was very helpful and very quick to correct my problem
Apr 24, 2013
Went in for cleaning. The hygienist was great.
Apr 23, 2013
I had a wonderful experience getting my teeth cleaned. Only have a slight incident which needs to be corrected
Apr 19, 2013
My hygienist was knowledgeable and very gentle on my teeth yet did a thorough job of cleaning them. I appreciated being able to get in earlier due to a cancelation.
Apr 15, 2013
Great, professional service
Apr 4, 2013
I just love Jodi. She is so sweet and gentle and always asks if I am doing ok. Dr. Conkey is a top rate dentist. Love his sense of humor. It certainly helps in that situation. The Wednesday evening appointments work great for us. It is so hard for Perry to get time off for appointments. It comes out of his vacation time now that they took away his "sick pay" bank. Thanks so much for having those hours!
Apr 3, 2013
I was definitely quite impressed with the level of service received during my appointment in all respects. I was quite happy with my choice of your dental pratice and look forward to a long term relationship with your clinic
Mar 27, 2013
great and very accommodating.
Mar 16, 2013
Dentist and hygienist Amy very polite and informative explained all procedures to me.
Mar 15, 2013
The dental staff and receptionist know you by name. But it's Dr. Conkey who keeps me laughing!
Mar 8, 2013
I've only been with Stoneridge for a short time, but I've been very impressed by each visit. The location is very clean, but avoids the medicinal smells and other tell-tales of a typical dentist's office, which makes for a more comfortable, low-stress environment. Dr. Patel is friendly and personable without chatting your ear off, and my new cap looks and feels great. When it needed adjustments early on to be more comfortable, this was done without fuss or extra cost. Michael, who's done my 6-month cleanings twice now, has done a good job of addressing any questions I had and being serious but not condescending about my need for regular flossing. It's a small thing, avoiding the extremes of sugar-coating or scolding is refreshing and has encouraged me to change my habits. Rachel who does my paperwork and first introduced me to the practice is also an asset to Stoneridge and has done a great job letting me know what to expect. Thanks everybody!
Feb 28, 2013
Mike was a terrific dental hygienist: thorough,friendly, informative. Also, the techniques he used were very comfortable.
Feb 17, 2013
Everyone is always so friendly and helpful from when you first walk in the door until you leave. They have professional and knowledgeable hygienists and Dr. Levy's treatment of my TMJ disorder has helped my pain and headaches immensely.
Feb 12, 2013
Everyone that I have had the pleasure of meeting at Stoneridge dental has taken the best care of me. They really care, and made a difficult experience feel much more manageable.
Feb 9, 2013
Friendly and professional, as always!
Feb 7, 2013
Loved the numbing mouthwash.....cut down my fear of certain sensitive teeth.
Feb 6, 2013
I greatly appreciate being seen at my scheduled time without a long wait! Very positive and helpful staff. My concerns were heard and addressed.
Feb 3, 2013
I made an appointment to get a second opinion on a root canal and received excellent care. I felt like they really cared about the outcome of my visit. I plan to make this my primary dental office.
Jan 30, 2013
All of the staff was very patient and receptive to my concerns. Their knowledge, response and support was very reassuring. Dr. Levy was great, validating my decision to obtain a consult from him.
Jan 25, 2013
Jodi is so great with me. She has gotten to know me very well. Dr. Murphy is just great too. I make sure that when my next appt is scheduled that Jodi does my cleaning and Dr. Murphy is there to check the results. Thanks so much for taking good care of me.
Jan 24, 2013
Professional experience overall- cleanings and gum treatments very thorough
Jan 20, 2013
I started a little late however I still think you folks do a good job
Jan 15, 2013
i wish that you had a 10 in your raiting
Jan 12, 2013
Always have a good experience there!
Jan 5, 2013
I'm very pleased with the wonderful team of professionals at StoneRidge
Jan 4, 2013
I was an emergency first time patient and was given an appointment to be seen within two hours of my original call. The staff was very helpful and friendly. My problem required an oral surgeon and an appointment was made for me for the same morning. Thanks for a positive dental health experience.
Jan 2, 2013
Dr. Levy is the best. Plus, no-waiting - friendly receptionist, hygienist, and payment person which is always nice.
Dec 22, 2012
I like the thoroughness of the care and cleaning and how comfortable I feel in the office; everyone is friendly and genuine
Dec 18, 2012
I always dread going to the dentist, but the professional and courteous staff at Stone Ridge made my trip worth it!
Nov 30, 2012
Doctor was very nice and very professional. Lindsey, his assistant, was very sweet and helpful. Even the receptionist has wonderful pr skills. The problem was diagnosed quickly and resolved quickly. I really appreciated the doctor giving me his cell phone number.
Nov 29, 2012
Great experience all the way around and it was great chatting with Dr. Levy. He is a very special man!!
Nov 20, 2012
I experienced a new hygienist and she was great!
Nov 19, 2012
Everyone very pleasant, knowledgeable, patient.
Nov 16, 2012
I have a lot of unease when it comes to dental. It was a good experience.
Nov 15, 2012
Experience is always very pleasant and very professional.
Nov 11, 2012
As always...a great visit! Thanks for understanding and finding solutions that keep me coming back! Mehrnaz and Mark Levy - Bravo!
Nov 6, 2012
Always very professional!
Nov 5, 2012
Receptionist couldn't be better, Dr. Levy was very, very nice and relaxed if not a wee-bit rehearsed. I got a good bit of info including prices on TMJ treatment but not on the reason I cam in, the cost options to pull and replace a deteriorated tooth.
Oct 31, 2012
No waiting room wait, less than an hour in the chair and really no pain. For once in my life I don't mind going to the dentist.
Oct 28, 2012
I came in at the last minute because of a broken tooth. I feel like the office was very accommodating and sympathetic towards my needs.
Oct 24, 2012
Everyone you come in contact with is very professional and very compassionate, not to mention their excellent skills
Oct 19, 2012
Above average care and professionalism.
Oct 12, 2012
Wonderful treatment. Everyone was extremely nice and genuine. Up to date equipment and techniques. Extremely impressed with my dental hygienist ... she did an awesome job!
Oct 5, 2012
Everyone was great and made me feel welcome. They all made me feel like they genuinely cared about me and making me feel better. I was amazed at the amount of time Dr. Levy actually spent with me, checking me out and listening to what I had to say.
Oct 4, 2012
I was extremely impressed with Dr. Patel's knowledge and recommendations.
Sep 28, 2012
Comprehensive exam and cleaning.
Sep 24, 2012
IT HAS ALWAYS BEEN A VERY PLEASANT EXPERIENCE FOR ME. THAT"S WHY I KEEP COMING BACK.
Sep 19, 2012
I usually despise go ing to the dentist...not a problem anymore :-)
Sep 13, 2012
I feel like a better, more thorough job could have been done in disclosing what the cost of the treatment was going to be. Please understand that I do not place 100% blame on Stoneridge. I also blame my insurance company and myself. However, I do not deal with insurance every single day and you do. I believe you ask for the $$ up front because you KNOW that people such as myself do no know anything about insurance and you KNOW that insurance is not going to cover very much. Excellent customer service would be to help advise your patients as to the truth of what you see on a day to day basis when dealing with insurance companies. An example would be "Mr. Boswell, it is our experience that insurance companies sometimes do not pay very much towards our service. Here is a list of everything we are going to do and all of the fees associated with those services. We recommend that you call your insurance company and ask them how much they will pay for each service".
Sep 12, 2012
The Dental Assistant and Dentist took their time explaining the procedures and made sure I was comfortable. I appreciate the professionalism.
Sep 10, 2012
I needed prompt service due to a conflict. They worked with me to get it all done. And, I appreciate the quality of their service.
Sep 7, 2012
MY VISIT WAS FANTASTIC ! I HAVE NEVER FELT SO COMFORTABLE AT THE DENTIST.
Aug 30, 2012
As usual the trip to the dentist was a delightful experience. Not only is the staff highly competent but they are down to earth as well. Very congenial and dedicated to providing good care. Awesome group of people.
Aug 30, 2012
It was great! Everyone is so nice. I am glad that everything is taken slow. You feel welcomed from the time you step in the door. Actually from the time you call in. Thank you.
Aug 29, 2012
Jamie as always was fantastic. She is thorough, pleasant, and makes the experience almost enjoyable.
Aug 22, 2012
Friendly staff who communicate with me about the care of my teeth.
Aug 7, 2012
Everyone was great, as always
Aug 4, 2012
I am very pleased with the thorough checkup I received and the friendly atmosphere. They inspire me to keep brushing and flossing. :)
Aug 2, 2012
All the staff members were so polite and friendly. the doctor was easy to talk with and had great communication skills. There was professionalism throughout.
Jul 26, 2012
Brianna was my former hygienist. The hygienist this time was adequate, but could not compare to Brianna. This hygienist used way too much water; it was actually running down my chin! I have an appointment with her in January, which I am going to cancel, and try someone else. If you want more info, then give me a call.
Jul 22, 2012
Your office was very elegant. The staff extremely nice.
Jul 18, 2012
My hygenist (Jamie) was personable, friendly, and explained everything to me. Dr. Patel exhibited the same qualities - great team!
Jul 14, 2012
I attended a general check up. Overall a good cleaning. Dr. Moberger was thorough with the xrays. I do get annoyed every time I visit that I am told that I have tartar build up. I use an electric toothbrush and floss daily, please stop reminding me to do those things. Also I wish I did not have to fill out a form with my same medical history annually. At my doctor's office they keep the electronic record and just ask me verbally about changes.
Jul 13, 2012
My hygentist was awesome. I'm not someone who loves to come to the dentist as my dentist and those that work with me know:) He made me feel comfortable and really good about my efforts.
Jul 3, 2012
As a new patient at your practice, I was impressed by how friendly and welcoming everybody was -- reception, nurses, and dentist. Oddly the dermatologist's office downstairs had more of a dentists office smell than yours did (good way to avoid any bad memory associations), and doing my paperwork online beforehand was great. All of my questions were answered, both medical and financial. I actually live on the the Northeast corner of Columbus, but so far it's been worth the drive. Thanks, all!
Jun 25, 2012
I had my teeth cleaned and Jody is alway a delight!
Jun 23, 2012
The staff is awesome! From the time I enter until the time I leave they are nothing but nice to me.
Jun 15, 2012
The Five Year plan: It took me five ears to complete my treatment plan after neglecting my dental hygiene for years; and when I finished, I felt like everyone who had worked with me as in as much a celebratory mood as I. That was amazing.
Jun 8, 2012
You guys are awesome. Everyone there is always so respectful and goes out of their way to make you feel comfortable. I will definitely be back for the treatment you recommended when I can afford it (need to save some money first for a down payment).
Jun 6, 2012
Cost estimates for work are not always accurate. We are a Delta Dental PPO user and estimates are based on Delta Premier. The PPO pays 50% of their own maximum allowance for a specific basic service. Your estimates show 50% of your total fee. There can be a significant difference.
May 22, 2012
The lady who cleaned my teeth was friendly and very efficient. As always, I enjoyed a nice chat with Dr. Conkey.
May 18, 2012
Everything and everyone was wonderful as always.
May 17, 2012
I found the staff to be very friendly, professional and caring. The work was quality. I couldn't be more pleased.
May 15, 2012
Everything was Fantastic!!
May 11, 2012
I would have thought Dr. Levy would have checked out how the oral appliance was in my mouth without me asking him. After all, this was the first time he has seen me for quite a while
May 10, 2012
I made a mistake about my appointment and everyone was very helpful in helping me out.
May 6, 2012
I was with a new person this time but she was very nice, professional and as always, I have no complaints regarding the service received. This team ROCKS!!
May 5, 2012
I came in for a oral cancer screening. Arrived a little early, had almost no wait. Premises were clean, workers professional. Very pleasant first experience.
Apr 29, 2012
Jamie is awesome, likewise Dr. Susan M
Apr 27, 2012
Mehrnaz and Dr Levy did everything they could to reassure me and provide a very comfortable, positive experience. Because of them I was able to attend my appointment without oral sedation which is huge for me. My new smile looks great with their ongoing TLC!
Apr 23, 2012
Everyone in your office is warm, courteous, and professional.
Apr 22, 2012
Staff is friendly and you receive the best of care with the least pain possible. Did not have to wait more than 10 minutes in the waiting room.
Apr 21, 2012
the facility is well kept. The atmosphere is relaxing. The staff is professional, friendly and efficient.
Apr 21, 2012
First I was not notified that the dental hygenist that we see left the practice. Next I didn't even see the dentist during my visit and third I was 15 minutes early and my cleaning started 15 minutes late.
Apr 19, 2012
I called because I lost a piece of my tooth. They got me in the same day and repaired it!!!
Apr 19, 2012
Everyone was nice & very professional
Apr 18, 2012
Absolutely love the professional, friendly atmosphere. Evryone makes me and my children feel comfortable. Thank you!
Apr 10, 2012
I've always felt like a person rather than a number
Apr 7, 2012
Jamie was proffessional and I got the feeling that she actually cared about my teeth.
Apr 6, 2012
Came in with piece of front tooth chipped and left with it looking like a perfect tooth. Very impressed with service and Dr. Levy.
Apr 6, 2012
Had teeth cleaned and visited with Bri and Dr. Conkey. Dr. Conkey trying to get the partial to fit but don't think it is going to fit where it will be comfortable for me to wear it.
Mar 26, 2012
It was a good experience. Everyone was friendly.
Mar 24, 2012
Excellent customer service, always friendly and caring. We have been going to StoneRidge Dental for several years and we are extremely happy with everything!
Mar 20, 2012
All concerns I have had have been addressed and taken care of, at times i have proably been a pain but every one has been helpful and treated me well
Mar 16, 2012
Good experience. Everyone is very friendly and always makes me feel special. I had to wait a little longer than expected.
Mar 7, 2012
Best dental team and service.
Mar 7, 2012
Everything went so quickly & smoothly. I was amazed there was no waiting between activites needed to complete my visit. I was very impressed.
Mar 4, 2012
My visits are always nice, but the most important thing for me is quality dental care. I am way down on the mood elevator right now because I am having a very hard time understanding how a tooth under my crown rotted to a state that it smelled when I come to your office 3 times a year for prevention checks. Plus I am not sure I like the idea that I left the office with a hole in my mouth and no spacer to keep my teeth from shifting until I get the implant. And I believe if you look at my records, complained a few times about my #30. I am just not clear what I or you could have done differently to detect that the tooth was approaching lost.
Feb 28, 2012
My visit was very good.The lady who cleaned my teeth did very well, an excellent job!
Feb 27, 2012
Very friendly and professional.
Feb 27, 2012
The hygienist was fabulous. She taught me how to properly floss which is something that nobody has done ever. I shared the info with my boyfriend who goes somewhere else and he did not know either. She was great. The entire staff was super friendly.
Feb 23, 2012
Was suppose to hear back about my insurance coverage a day or two later. Been two weeks have heard nothing. Don't know if I can continue with my treatment.
Feb 21, 2012
Wonderful in every way, from check in to departure.
Feb 18, 2012
my reg. hygienist was sick, had a sub.,she was fine.
Feb 15, 2012
Always the absolute best care and attention to detail. Dr. Levy and his entire team are among the most professional, kind and competent I have ever experienced. This is one of the best practices in town and you will not be disappointed if you choose them for your care.
Feb 15, 2012
This was my first experience and it was a great experience. I was taken early and the staff was very friendly and helpful. I also love the fact that I can watch tv during my visit.
Feb 14, 2012
I was pleased to be treated with respect even though I haven't been to the dentist in several years and I need alot of work done.
Feb 10, 2012
I was very pleased that you were able to react to my emergancy (Broken Tooth)situation so expeditiously. Thanks so much.
Feb 9, 2012
My first visit was great. Dr Moberger made me feel very comfortable. The girl that did the pictures and exrays was also very nice hope my next visits are as good
Feb 9, 2012
Nice hygenist, good info about my mouth. Dr. Levy is top shelf when it comes to dentists.
Feb 8, 2012
The hygentist, Mehrnaz was wonderful. I was frustrated to hear at the end of my appointment that UHC dental insurance was not accepted. I realize I did not provide my specific plan information prior to my appointment but I did explain on the phone that my insurance was United Health Care. It is also confusing because Dr. Conkey is listed as a covered dentist through UHC, but apparently not through Stone Ridge Dental but another practice. So I went in thinking I would be fine. It has also been over 2 weeks since my appointment and no one has contacted me as you said they would - to let me know the cost to have retainers made. Also, UHC website says my responsibility was $48 but I paid $94. Will I get a reimbursement???
Feb 4, 2012
THE STAFF AND TEC STAFF WAS VERY WELCOMING AND SEEMED VERY CONCERNED ABOUT MY DENATL AND ORAL ISSUES
Feb 3, 2012
For someone who doesn't look forward to visiting a dentist, this was a wonderful experience.
Feb 1, 2012
I have been there twice and feel the Dr. listens to my concerns and questions. I have total trust in the office.
Feb 1, 2012
Maybe I'm being to picky but in the spirit of giving open and honest feedback I can't say i had a 3, 4 or 5 star experience. a couple of thoughts 1. Cash was collected in advance for full crown, during procedure i was told we will do an overlay instead of full crown as I left I inquired if this would provide a financial benefit for a fairly substantial out of pocket expense. I didn't receive a yes, no or maybe - i was ignored. 2. During procedure there appeared to be lots of confusion - long extended pauses - lack of working equipment which was being tested (not enough water - too much water, etc.) 3. later there was a disagreement about what device to use and there was lots of sorting through drawers, walking down the hall etc. - I w;ould have thought the equipemtn would be working and the supplies on hand. 4. When i walked out I inquired how long a crown takes to come back- i was told 10 days - when i go to reschedule i'm pushed out 25 days - i ask for sooner - told she is wro
Feb 1, 2012
So kind and professional!! I so apprecaite Kim and Dr. Conkey.
Feb 1, 2012
I was in for a 6 month check-up and had Jamie as my dental hygienist. It was the first time that I had her in the seven years that I have been seeing Dr. Levy. She was very friendly and did an excellent job with my dental cleaning, etc. She's a keeper!
Feb 1, 2012
I felt $133 high for a basic cleaning. My wife's was $76 this fall. WOW what a difference.
Jan 27, 2012
Everyone I encountered (Lori in billing, Dr. Levy, and Amber - I hope that is her name - a young African American woman - I remember when her baby is due - but not her name - go figure) was informed and knew how to relate the information in a way that was easily understood. All the staff members I encountered were pleasant and the facility is beautiful. I hate to leave my current dentist - but if their billing people keep messing up I would consider it. I do plan on letting Dr. Delphia (sleep apnea Dr) know how fantastic Lori is at her job andn what a great experience I ahve had so far. I was told when I started the process that getting insurance to cover the device is hte most difficult part and it has been a very pleasant experience. Lori is the best and honestly she is hte reason I came there. My insurance (UHC) contacted her and told me that she knew her stuff and all the correct codes and as a result the insurance would not be a problem.
Jan 25, 2012
I am really pleased with the Doctor and the Staff they were all GREAT.
Jan 25, 2012
great friendly professional service as always!!
Jan 24, 2012
kind, gentle hygienist, always pleasant staff
Jan 20, 2012
I was pleasantly surprised by Dr. Conkey's honesty and the conservative treatment plan that he presented.
Jan 20, 2012
The staff is very friendly , pleasant surroundings, up to date technology..
Jan 20, 2012
Kathleen is always pleasant, helpful and immediately greets me when I arrive. Breanna is always pleasant, is very personable, good to explain and ask if I have any questions. She always does her best to make me comfortable and I enjoy talking with her. Dr. Conkey always greets me in a way that makes me feel he knows exactly who I am and that he is glad to see me. He explains things well, doesn't try to pressure me into treatments, seems to make me laugh each time with a personal experience or anecdote. I'm always impressed with the organization and professionalism of this office conveyed in a way that is not stuffy but that makes me feel comfortable and welcomed.
Jan 19, 2012
I was very pleased with my care. I needed a filling and was able to have it done the same day. The staff remembered my work schedule makes ir difficult to get in and mentioned the opening to the doctor.
Jan 18, 2012
all services were handled very professionally, very good compamy.
Jan 17, 2012
Outstanding professional group. After employing the same out-of-state dental office for about 25 yr, I definitely made the right choice in selecting the StoneRidge team for my new and all future dental services upon my relocation to the Columbus area.
Jan 10, 2012
Nice place to visit for dental care, billing procedures need to be addressed.
Jan 8, 2012
This was the first time I was told what was being done before it was done. I was shown on the monitor what preventative work can be done before it becomes a problem. To me, this is a top notch practice.
Jan 4, 2012
On staff professionalism and doctors manner and willingness to explain procedure and options thoroughly
Jan 1, 2012
I have been pleased with all of the procedures that I have had done over the years. I will keep coming back.
Dec 31, 2011
I do not need to tell you that on my first visit to a dentist in over 30 years, I was nervous. The staff made my visit comfortable and explained my treatment options fully. I came out of it feeling good.
Dec 28, 2011
I felt unbelievable awful and hurting on my way in and 200% better as I left!
Dec 20, 2011
See above comments you may put online.
Dec 19, 2011
See above comments you may put online.
Dec 19, 2011
My best office experience yet!
Dec 9, 2011
Everyone there is extremely friendly. Always a great experience. Well...... As good as it could possibly be for a dentist visit;-)
Nov 20, 2011
Dr Moeberger was brilliant and really seemed to understand the importance of taking the time to explain all aspects of alternative approaches to meeting my needs
Nov 18, 2011
I never have any complaints or concerns when I am there. Always fun!
Nov 16, 2011
My experience with Dr Levy and his staff, and everyone at Stoneridge was first class. Everyone was cordial, informative and "down-to-earth". I have already recommended them to a friend.
Nov 11, 2011
I SENT MY SON TO STONERIDGE DENTAL FIRST AS I AM A COWARD WHEN IT COMES TO THE DENTIST. THEY DID SUCH A BEAUTIFUL JOB WITH HIM THAT I HAD TO MAKE AN APPOINTMENT FOR MYSELF. I WAS EXTREMELY PLEASED WITH THE CARE I RECEIVED.
Oct 27, 2011
Everyone at the SDC was extremely nice. I felt welcome and all my questions were answered. Very professional and I would recommend their service to others.
Oct 26, 2011
Excellent all the way around.
Oct 11, 2011
The billing team - I have had a bill that was processed incorrectly, and now I have had to pay out of pocket and hope that the bill will be retroactively paid. Yesterday my husband was told we had to pay the $208 balance or an appt for a filling that was done last year would not be refilled although there will not be a charge for that service. I have been a patient for 9 years and always paid, but Delta Dental is processing that claim. For the first time I actually reconsidered my decision to stay at this practice because they refused to make an appt for a procedure that needs to be redone because I have an outstanding bill that they processed incorrectly. When the money comes from Delta Dental we will end up with a credit for $400 and since I havnt been working and just finished putting myself through nursing school the $208 I just put on my credit card is a lot. However it is the fact that you would not schedule a procedure until I paid that, that is not setting well with me.
Oct 1, 2011
Not worried about the bottom line or the dollar amount they are charging, just with making sure the customer is getting results that will make them happy!
Sep 29, 2011
Outstanding service, educated staff, best-in-class technology! Overall positive experience!
Aug 24, 2011
This is the BEST dental practice around!!
Aug 22, 2011
We have been coming to Stoneridge for almost 13 years and that should say something. The doctors as well as the staff are professional, experienced and very friendly. The office is comfortable and has a relaxing atmosphere. I like to catch up on the news/travel channel via overhead monitors while your playing good patient in the comfy lounge chair. High marks to Stoneridge!
Aug 13, 2011
Everyone at the office including Dr.Patel made me feel so welcomed,especially Faye. I can't wait to see the end results.
Aug 6, 2011
Please refer to my comments above
Jul 27, 2011
I HAVE HAD DATES THAT WERE MORE PAINFUL!
Jul 26, 2011
All the office members and dental professionals are pleasant, accommodating of my schedule, professional.
Jun 23, 2011
Dr. Moberger is an excellent dentist with wonderful attention to the individual patient. The caliber of her work, plus the routine checks and preventative measures, is top notch.
Jun 19, 2011
Stoneridge Family Dental is on the cutting edge of dental experiences. I have had crowns made and placed in my mouth in one visit, dental technicians are using state of the art equipment and using it well for cleanings and check up procedures !
Jun 15, 2011
Great! Friendly and state of the art facility. Loved it.
Jun 9, 2011
I feel the experience I've had is excellent and would not suggest anything else. Erin and Bryce were exceptionally great with me.
Mar 3, 2011
Even though I somehow got assigned to a different hygienist, I appreciate that I can return to my regular. Have the same hygienist, someone who comes to know me, each time gives me stability and continuity.
Feb 23, 2011
You guys were great, and I love the no pressure attitude. I can't tell you how many dentists I have been to that has hard core sales, it makes me feel bad and then I don't go back.
Feb 17, 2011
Everyone I meet are very friendly and courteous. The staff is very competent and I trust their professional judgments.
Feb 2, 2011
I cannot find anything to even nitpick about! Keep up the great work.
Feb 1, 2011
I have no suggestions. You took me in at my appointed time and got we out of there quick. I have no complaints.
Jan 27, 2011
You folks did a super job!
Jan 26, 2011
I am very pleased with services rendered at this dental office.
Jan 5, 2011
Jessie my hygenist was absolutely the BEST I have ever had. You need to hire her full time!!!
Dec 16, 2010
Everything was handled professionally and all personnel were so kind and friendly.
Dec 11, 2010
Overall, you do a great job.
Dec 10, 2010
Dr. Mark usually has a joke and I didn't hear one that day. What's up with that? Just kidding.
Dec 8, 2010
I feel you do a great job. I feel very welcome coming to your office.
Nov 23, 2010
I really enjoy the email reminders and confirming appointments through my email instead of a phone call.
Nov 18, 2010
You are efficient and easy to work with (love the new checkout procedure and scheduling next visit from the chair!).
Nov 2, 2010
it was wonderful. It felt more like a hair salon or spa than a dentist office
Oct 28, 2010
you are very professional,from when you first enter until time of leaving.
Oct 27, 2010
I love my visits to your office. Your staff is always so nice and friendly!
Oct 26, 2010
Lack of customer service upon entering. Two women were talking amongst each other when I arrived and I was never acknowledged. The hygenist wasn't aware I was there until she came to check herself.
Oct 23, 2010
I had originally started with Dr levy when he was on James road and I had to come with my parents. I continue to come now because I've always been treated well and I trust Dr. Levy for the best care. Thanks!
Feb 10, 2010
Your technology is astounding. Nice employees also. Very customer friendly.
Feb 10, 2010
1000% improvement over my previous dental office. efficient, friendly personnel, very skilled and knowledgeable doctors.
Feb 10, 2010
Far better - the other office I went to - they didn't really listen to me or take me seriously. Your office is awesome - professional and you take away all pain. :)
Feb 10, 2010
This is a great practice. Don't change anything
Feb 10, 2010
Our family has been going to Drs. Levy and Conkey for nearly 10 years now. We have remained loyal patients because the staff is always professional and friendly, they get us in and out in the scheduled appointment time, and they have been very helpful in establishing payment plans for us since we don't have dental insurance. I feel comfortable recommending Stoneridge Dental to anyone moving into the area or looking to switch dentists. Linda New Albany, OH
Jan 29, 2010
I have been a patient at StoneRidge Dental Care since I moved to Columbus in 2000. I have always received such warm, and hospitable welcome and overall experience at this office. Although I moved away from the east side of Columbus, I have put off finding a new dentist closer to my new home on the west side because I think it will be hard to find such a great group of professionals like there is at StoneRidge. The excellent service I always recieve is well worth the further drive for my twice a year exams and cleanings. I have recommended many friends to this office and will continue to do so! Tammy
Aug 7, 2009
My experience at StoneRidge Dental Care was amazing. The office was clean, modern and comfortable. I was greeted and served by a very professional and friendly staff...they went way above and beyond any expectation I could have had. Not only was the people side great, but I truly feel safe under their care. They are the most thorough and advanced providers I have ever had the pleasure of visiting.
Apr 17, 2009