Reviews

Very happy with every aspect of my dental visit. Everyone was professional and courteous.

Jan 15, 2021

.Even with the challenges of delivering services under Covid-19 conditions, my visit was excellent. Safe, professional and friendly. All the staff are caring and keep you well informed on what they are doing and why. Cannot say anything but thank you for such excellent treatment.

Jan 13, 2021

Beginning with the excellence of Drs. Thacker and Lane to the professionalism and high skill level of dental hygienists Robynne and Carolyn, this is a gem of a dental practice. As a new member of the senior brigade I have been to many dental practitioners over the years. This practice exceeds all expectations; staff positivity, high end technology and safety standards and overall dental care. As an added bonus Lynn greets each and every patient with a smile that makes you feel welcome and at ease. I highly recommend this practice to anyone looking for a local dental experience!

Dec 21, 2020

Thank you for very much. Your office is very clean and I felt very safe. The only suggestion I would consider is to ensure NO outdoor shoes be allowed inside (covid and germs can be on the soles of outdoor shoes). I took mine off and then saw the next man come in with his running shoes on. I wondered who else had come in before me then and I must have walked over dirt/germs from someone else's outdoor shoes. Our office has a box of 500 plastic rubber bootie covers for people who do not want to remove outdoor footware.

Dec 9, 2020

Efficient, professional and personable all rolled into one great team. Thank you.

Nov 26, 2020

Friendly is the operative word for Smilez Dentistry. So professional from the way appointments are managed, to the way I am greeted and how the entire staff are so accommodating, helpful, sensitive and caring, not to mention fun to be around.

Nov 26, 2020

End-to-end, a totally professional yet friendly experience. Makes going to the dentist almost enjoyable ☺!

Nov 23, 2020

After suffering a dental emergency, the Smilez team worked to get me in for an appointment within hours of my call to them. Everyone was pleasant and ensured that I had the care I needed.

Nov 18, 2020

All the staff are friendly and professional. Always excellent care, highly recommend.

Oct 20, 2020

Professional service With obvious focus on patient care and safety. Amazing attention to detail. I would highly recommend Dr Thaker and her team.

Oct 15, 2020

As always very professional and friendly. Thank you

Oct 9, 2020

I felt very comfortable during my visit, in that you were taking all precautions to keep myself and yourselves safe from covid.

Oct 8, 2020

It's always great to see Dr.Thaker. Everyone is cheerful and I am told of exactly what to expect at every visit. I have been very impressed with all the measures taken with covid and have not once felt uncomfortable. They not only follow all Ontario mandates but also have gone above and beyond with making sure each patient is separated and isolated while being treated.

Oct 6, 2020

Thank you, thank you so much to your kind and caring staff during this CRAZY COVID TIMES. I was made to feel very welcome and comfortable upon arrival for my appointment. I had a sore tooth this week and was so appreciative that I could be seen just a few hours after I called. Thank you to lovely Lynn, Melanie, Dr.Lane and Sandra for reassurances ...and to Dr. Thaker who stopped by my chair to say hello. Superb service, thank you once again.

Sep 25, 2020

A warm friendly environment. Excellent care. Wouldn’t change for the world!

Sep 10, 2020

I have been a Smilez patient for many years. They have always provided excellent dental care.

Aug 19, 2020

The staff are like family to me! They are always welcoming, caring and helpful. I always hated going to the dentist before I started going to Smilez. Now I look forward to my visits.

Aug 17, 2020

Completely satisfied with the service provided

Aug 17, 2020

5 stars all the way. from the amazing Lynn at the front desk, Caroline ( hygienist) and the bubbly Dr Thaker, all went out of their to make my brighter. despite the Covid precaution, the ambiance was still warm , caring and Very professional. Carleton Place is a better community to live because of exceptional service at Smilez

Aug 14, 2020

Love their personnel and their business have been with you people .. for many years and will continue to do so God willing.

Aug 13, 2020

I love Smilez Dentistry. They are so accommodating and they do everything they can to make me feel comfortable. They have done many renovations to help keep staff & patients safe during Covid-19 and I felt completely safe going to my appointment during these unprecedented times. Thanks, Smilez team for all that you do!

Aug 10, 2020

Looking for a new dentist in Carleton Place. Was very happy with my initial visit with Dr Thaker. Look forward to getting fitted properly with a mouth guard and further dental treatment.

Aug 4, 2020

Five star dentist office - we were extremely happy with the services there for our four-year old. This is a fantastic dental office to bring children to.

Aug 4, 2020

I know people say they don't like going to the dentist. I must say that I always enjoy my visits to Smilez ! The staff is always very pleasant and my hygienist Caroline is fantastic !!

Jul 24, 2020

As always, very professional, friendly, and made me feel safe.

Jul 24, 2020

Professional attention as always, and complete precautions taken for Covid.

Jul 24, 2020

Thank you for the friendly service and for taking appropriate Covid19 measures, going well beyond the standard recommendations for dentists.

Jul 23, 2020

One of the best dentist experiences I’ve ever had. I feel like my teeth, gums and overall oral health was checked thoroughly while past dentists I’ve had just skimmed and never really described what they saw or why things could have happened. Whenever I asked questions, the answers were incredible and detailed. My visit was the most comfortable dentist experience I’ve ever had! Highly recommend.

Jul 22, 2020

Great service, as always

Jun 17, 2020

Professional Extremely friendly Efficient

Mar 6, 2020

As always, a warm and friendly welcome. Procedures are completed with a minimum of fuss. A good dental experience.

Mar 5, 2020

Excellent team. Amazing care and knowledge of every situation. Very friendly. Can make any situation comfortable.

Feb 28, 2020

Always a pleasure to have excellent care at your office. Great staff lead by a wonderful Boss. Graham

Feb 28, 2020

All friendly, all efficient, all good.:) Alan

Jan 30, 2020

The five star rating is appropriate. Your staff is extremely friendly, courteous and efficient.

Jan 29, 2020

Professional, complete thorough oral care. Wish I had started going to Smilez Dentistry 10 years ago!

Jan 16, 2020

Wonderful experience as always

Jan 14, 2020

As one of Dr. Thaker’s earliest patients, I will follow her practice anywhere. That’s about the best feedback I can give.

Jan 10, 2020

Friendly, caring, and calming environment. No rush, the staff fully explained situation at hand. Without getting into details, it was a totally excellent visit to the dentist.

Dec 9, 2019

I thank you for making my daughter so comfortable for her first dentist visit. The staff here is so friendly and helpful, and we both appreciated that very much.

Nov 18, 2019

Dr. Lane is very knowledgeable and personable. Her staff are professional and helpful. Highly recommend Smilez Dentistry:)

Nov 8, 2019

I am very satisfied with your service.

Nov 7, 2019

I'm always nervous about going to the dentist but the staff are all wonderful and caring and kept me at ease.

Nov 7, 2019

Staff are amazing and always make you feel so comfortable!

Oct 21, 2019

Very professional and friendly

Oct 16, 2019

The staff was extremely friendly and welcoming! They answered all of my questions and I felt very comfortable the whole time I was there. I was really happy with the service I received and will be moving my husband and kids over to this office as well!

Oct 11, 2019

This dental establishment is the most efficiently run office that I've ever been a patient. Dr Lane is very thorough with her work and gives a go by go explanation of what is going to happen/

Oct 11, 2019

I would highly recommend Dr Thaker and her wonderful staff. Service was patient focused, warm and caring. From the moment you entre the office until its time to leave it is obvious you are dealing with a well trained professional team.

Oct 7, 2019

You guys are awesome. I very much appreciate the extremes you go to to make sure my experience is as pleasurable as possible given my sensitive teeth.

Sep 26, 2019

Smilez Dentistry is the best! All staff are friendly, welcoming, accommodating, and sensitive to their patients' needs. In our personal experience Dr. Thaker and Robynne have been supportive and caring while making sure we're always comfortable --both physically and emotionally. Lynn is so connected to everyone who walks in the door. Her caring and willingness to assist all patients (and their families) creates a calming but spirited energy. All front-line staff are sensitive and discreet and do everything they can to make things work. We are in great hands here!

Sep 13, 2019

Best dental experience EVER! There's a difference between a dentist and an professional. This woman has both.... hands down!

Sep 13, 2019

I highly recommend Smilez Dentistry! It’s an environmentally friendly paperless practice, all digital - all the time! Smilez professionals take the time to care for their dental patients, the visit was well worth it - as a person who was initially afraid to visit the Dentist; the staff comforted me and put me at ease while I was in the chair, such a good treatment!

Sep 6, 2019

Such a friendly, welcoming space and staff.

Aug 2, 2019

Everyone was SO NICE! Very welcoming, kind and helpful! I haven’t been to the dentist in 8 years and this was the best experience I’ve ever had at a dentist. 10/10 would recommend!

Jul 29, 2019

Very Friendly! Made the experience pleasant. Every staff member had a smile on their face. My Appointment was quick and thorough, with the doctor explaining everything, making sure I had no questions. Best experience I have had at a dentist.

Jul 12, 2019

Very Happy with the service my daughter and I receive at Smilez Dentistry.

Jul 5, 2019

Sometimes when you read a great review you may think that they can't be that good but Smilez Dentistry is. From the minute you open the door you're greeted with excellent, friendly and professional service.

Jun 27, 2019

The best dental practice - period. We drive from Ottawa to be treated by this team. They are like family! We have always received outstanding care delivered in a warm and friendly manner (from reception right through to a dental extraction)!

Jun 26, 2019

Where do I begin...this was Aiden's first dentist visit at 3.5 yrs old and it was such a fantastic experience for him as well as me being his Mom. Everyone went out of their way to allow him to warm up and feel comfortable, there was no rush and every steps of the way they read him before moving on. Allowing him to explore all of the things at the office and explaining everything to him in a way that he understood took the anxiety out of the visit. I am amazed that he had a complete appointment with a polishing and fluoride treatment. He continues to talk about his visit and the treasure chest, he cant wait to go back! Thank you for making his first trip to the dentist such a fun and positive experience, for both of us :)

Jun 21, 2019

Absolutely love your practice! From the moment I enter I am greeted by friendly smiles and receive consistent professional service. I actually enjoy going to the dentist;)

Jun 20, 2019

5 stars No complaints at all. Great service.

Jun 19, 2019

Always super friendly. Great with kids! Love coming!!

Jun 13, 2019

Excellent, caring service

Jun 10, 2019

smilez dentistry is the most welcoming place I’ve been too. The staff are very friendly , knowledgeable and take time to get to know their clients. I needed a root canal before I had benefits so to save me from having to drive to the city dr Thakker referred me to another local Dentist that was able to perform the root canal and it saved me so much money! The staff are very thorough when and if I ever have/had questions and always explain the X-rays to me. I 100 percent recommend this place!

Jun 7, 2019

The staff at smilez is simply joyous and makes every visit something to look forward to - which is ironic given it is a dentist appointment!!

Jun 5, 2019

Excellent care and proffessionalism.

May 30, 2019

Excellent, friendly and happy staff that provide excellent patient care.

May 25, 2019

I just had a first visit with my 2 year old and they were wonderful. Friendly, patient, and gentle. My husband and I also come for our cleaning. I love that they are the only ones that have never made my gums bleed!

May 20, 2019

The lengthy examination appeared thorough and well explained. Very courteous. Follow up filling replacement is scheduled for 2 weeks away. A reasonable time lapse. Teeth cleaning (a priority) was not part of my first visit to Smilez Dentistry which is scheduled a month from this visit.

May 15, 2019

My experience at Smilez Dentistry was absolutely amazing! I am terrified of going to the dentist, but the team at Smilez made me feel comfortable and at ease throughout the entire appointment. Their approach was so thorough and I felt that I was in the best of care.

May 9, 2019

excellent work and very accommodating

May 6, 2019

It is like visiting with old friends. Everyone is so friendly and caring.

May 2, 2019

Extremely pleasant and well organized introductory appointment. The office administration is paperless and takes great advantage of technology, both in its advanced equipment and its use of pre- and post- appointment social media. All steps in the process were smooth and efficient.

Apr 5, 2019

Really a great experience. A dentist you don't need to be afraid of.

Feb 28, 2019

This is a dental office where you can count on consistent reliable and professional treatment. Emergencies are given priority and dealt with in a timely manner. The staff is always cheerful and friendly.

Feb 14, 2019

Amazing first time experience, from the initial phone call to the face to face interactions. What distinguishes this dental practice from others I've experienced is the friendly positive atmosphere throughout the office, the open and ongoing communication, and the commitment to resolve dental problems with levels of professionalism and passion that instil confidence.

Jan 25, 2019

My dental appmnts are always met with exceptional knowledge, patience and professionalism!! A dedicated team that takes the time to listen and educate me towards the best dental health. All in a relaxing environment .

Jan 17, 2019

Love you guys!!! Please don’t ever change ever!!!!

Jan 16, 2019

Excellent, very thorough and friendly.

Jan 14, 2019

I had terrible pain and was diagnosed and fixed up without a hitch. Very satisfied. excellent and very professional. diagnosis was quick and thorough. Tim Leslie.

Dec 18, 2018

I am doing this review on behalf of my dearest wife Norma. We were greatly impressed by our first visit. Norma was given all the attention that was necessary. Thanks to the staff and Doctor. I know that we are getting the best of attention. Thanks

Dec 14, 2018

As someone who deals with anxiety, particularly when the word dentist comes up, I want to say that Dr. Thacker and her staff go out of their way to ensure that I am comfortable and relaxed as they proceed to correct my dental issues. Thank you Dr. Thacker and staff!

Dec 12, 2018

Great dentist! I feel so at ease when I visit.

Nov 29, 2018

Being my first visit at Smiles Dentistry I was very impressed with the friendly staff and their treatment of patients.

Nov 21, 2018

Dr. Thaker is always super friendly and does her best to rectify whatever is going on with my teeth. Her staff is also friendly. I know lots of people that don't care for going to the dentist, I am one of them and Dr. Thaker and her staff take their time to make you feel as comfortable as possible.

Nov 12, 2018

Always great service at Smilez. My son’s experience could have been very traumatic, but the team helped make it an easy and fun experience!

Nov 12, 2018

I have been a patient of Dr. Thaker’s since she purchased Dr. Copp’s dental office. I will continue with her until I don’t have to see a dentist anymore. Thanks Lorraine❤️

Nov 6, 2018

I submit a 5 star rating with much appreciation.

Nov 4, 2018

I hate scaling! But I go here because everyone is so friendly and lovely. The hygienists here do everything in their power to make me as comfortable as possible. I love that they offer the power scaler and are as gentle as possible. She really tried to focus on prevention which I always appreciate.

Nov 2, 2018

Going to the dentist is not my favourite place to go, but l think that is about to change. From the moment l walked through the door at Smilez, l was warmly welcomed and the dentist put me at ease very quickly, she explained everything to me, and was concerned about my comfort level at all times.

Oct 19, 2018

Hi I'm Kaylee mom sherry and she had an amazing experience the staff are so friendly and fun and caring about the different needs of each child and they made her visit very comfortable that she is No longer scared of going to a dentist

Oct 12, 2018

I ended up at Smilez Dentistry in an emergency situation. I was and am amazed at the care, concern and immediate attention I recieved. I can not recommend highly enough. It was as if I had been a patient for years already

Sep 12, 2018

I'm always very pleased with the quality of care, courtesy, and efficiency at Smilez.

Jun 28, 2018

Pleasant friendly staff. Excellent caring and gentle hygenist.

Jun 28, 2018

Beginning with my first contact via phone with Denise and throughout my first appointment, it was a pleasant, informative and totally satisfactory experience. Dr. Thaker and her team took me on as a new patient with an emergency situation in very short order and I was made to feel welcome by everyone, and in particular by Lynn and Dawn who worked with Dr. Thaker on my case. Never once did I feel rushed, even though they had to squeeze me into their schedule. Dr. Thaker's expertise was impressive. She gave thorough, yet easy to understand explanations enhanced by their state of the art equipment which enabled me to see for myself in real time what she was talking about. She identified my problem and set the wheels in motion to have it addressed. Given the time limitations on the day, it will be necessary to return to complete my initial assessment. Here's something I never thought I'd hear myself say - I'm actually looking forward to going to the dentist! I will be a patient of theirs for life, and would happily recommend Dr. Thaker and her team at Smilez Dentistry to anyone.

Jun 27, 2018

Love the atmosphere, the team approach, the cross communications, the ready smiles and the very professional and thorough team members - from the front desk through to the good Doctors and all staff in between. The kindness, consideration and care shown to both my husband Matthew and myself has been very reassuring. Thanks to you all, we have happy smiles!! Best wishes and happy to recommend you always! Matthew Peskett and Angela Robillard

Jun 19, 2018

All good but I was disappointed to not have Carolyn clean my teeth. She is simply the best. The girl I had ( forgot her name) told me I had some tartar on my teeth. Yes I did, but that is why get them cleaned. lol

Jun 13, 2018

Hope you have a nice day. Pleasure being a patient of yours. Take care.

Jun 4, 2018

Dr Thacker is an extraordinarily caring individual and dentist. She is dedicated to providing her patients with the best available care. She assumes we want to take the best care of our teeth that we can and shows us how to do that. I know I am in good hands as part of her practice.

May 24, 2018

Excellent, knowledgable staff, always ready to listen and take clients concerns into consideration.

May 2, 2018

Absolutely wonderful service from start to finish

Apr 27, 2018

The ladies that work here are fantastic! Very polite - make you feel relaxed and comfortable. I look forward to my future visits with them.

Apr 27, 2018

I owe “smilez dentistry “ a couple of boxes of chocolates !!!

Apr 19, 2018

Happy and professional environment.

Apr 12, 2018

Great staff always happy and knowledgeable

Apr 5, 2018

They are all so warm and inviting and they care about YOU not just your teeth. They are gentle, quick (always on time) and very efficient. I actually look forward to going to the dentist.

Apr 5, 2018

My kids had a blast and asking to go again.

Mar 19, 2018

As always I was all smiles after my experience at Smilez! The amazing Smilez team took such great care of me!

Mar 14, 2018

A terrific experience. Have never had a checkup as extensive as I did. All of the services were fully explained and I felt completely comfortable at all times. A group of complete professionals. Again, completely happy.

Mar 9, 2018

Always thoughtful and efficient.

Mar 1, 2018

My initial appointment was really impressive. I found the whole team very pleasant and thorough. Dr. Thacker is extremely enthusiastic about her work.

Feb 28, 2018

Excellent care as always!

Feb 27, 2018

An emergency visit to Smilez has taught me that this is the dental service I want to use from now on. Everyone I dealt with seemed to go out of their way to treat me with kindness, consideration, respect and care. I left the office with a smile on my face having experienced the best dental service in my long memory.

Feb 26, 2018

The staff are so good with little kids! Very clean, friendly and welcoming environment!

Feb 19, 2018

Highest recommendation for Dr. Nicole Lane at Smilez Dentistry. All the staff are wonderful. Their skill, professional demeanor and friendliness obviously reflect the tone that has been set for the office. I liked Dr. Lane immediately. She was very personable, gentle, and understanding towards my child. I highly recommend Smilez Dentistry to anyone who feels apprehensive in any way about going to the dentist.

Feb 2, 2018

The service is always excellent. The staff at Smilez are always attentive to my needs and truly care about what they do.

Jan 29, 2018

Very friendly, professional staff. Excellent service, highly recommend.

Nov 28, 2017

A visit to Smilez is always a pleasant experience. The staff are always very friendly and professional. I always feel that I have received the best dental care possible in friendly, happy environment.

Nov 28, 2017

I’m thinking that Smilez . . The name chosen for this very positive dental environment . . . was Exactly Right and wonderfully represents that Incredible feeling of Happiness you literally step into when you come in their door. Dr Lorraine Thaker and her well matched team of professionals demonstrated to me their enthusiasm, kindness, forward thinking professionalism and a remarkably high standard of patient care from the moment I arrived and even after I left. Clearly to me . . . Their honest Expression of Self in our world . . . Is what keeps those Smilez on All our faces! Rock on 👍

Nov 9, 2017

I felt very comfortable throughout both the preliminary exam and the cleaning. You seem to really care about your patients. I will certainly recommend you to everyone I know.

Oct 27, 2017

Friendliest staff I’ve ever encountered

Oct 26, 2017

As a senior citizen, I can honestly claim that Smilez Dentistry is the best care dental that I've ever experienced.

Oct 13, 2017

Best experience ever with a dentist highly recommend . Very friendly staff and very knowledgeable .

Oct 5, 2017

My wife and son have been at Smilez for the past few years, on retiring from the military I needed to find a civilian dentist and Smilez was a natural fit. What I didn't expect was the thoroughness of the care that Dr. Thaker and her team provided. My initial assessment was a great visit and I am much more knowledgeable about my teeth, gums, bite, and jaw then before.

Aug 25, 2017

Exceptional service, friendly faces and super kid friendly! We had a wonderful experience!

Aug 18, 2017

Great rapport with children!

Aug 4, 2017

Thora's first experience with a dentist was amazing!

Jul 24, 2017

This had to be the best experience I have had at dentist office. Everyone one was very kind and considerate and Dr. Thaker is painless. She didn't give me a hard time for not being to see a dentist in a long time.

Jun 19, 2017

Very friendly, relaxed atmosphere. I do not like dentist visits . But feel comfortable coming here. Will keep on recommending Smilez

Jun 19, 2017

Wow – amazing, caring staff, so happy I found you!

Jun 12, 2017

Great - love going to see my dentist and all of her staff.

May 17, 2017

Was a positive experience as always and this speaks volumes given how I feel about visiting the dentist's office.

May 17, 2017

Awesome job with my son, 2.5 y/o and first time ever at the dentist. They were so patient and just went with hus lead but still surprisingly managed to get most of the stuff they needed despite his initial hesitations.

May 12, 2017

My wife & I are very pleased with your service and are very impressed with your attention to detail and friendliness

May 5, 2017

I'll especially enjoyed the back massage, that's a wonderful chair.

Apr 20, 2017

I think what most people look for when receiving dental care is expertise and attention to detail. I have found both these attributes with the professionals at smilez. You get a feeling of personal attention from everyone and it is a caring and warm atmosphere that greets me every time I have work done there.

Mar 23, 2017

Fantastic professional care and service!

Mar 9, 2017

I have had 3 dentist now in my whole life but never have I found anyone like Dr. Thaker. She is kind, compassionate and so gentle. I used to suffer with really bad anxiety when going to visit the dentist office but at Dr. Thaker's office the staff are so friendly and welcoming that it feels like a home away from home and my anxiety is no longer present when going to the dentist. If anyone is looking for a dentist, I highly recommend joining smilez dentistry and I promise you won't regret it!

Mar 6, 2017

Dr. Lorraine Thaker and her team are amazing. I would recommend Smilez Dentistry to anyone. I still remember my first appointment. I had a dental emergency and my dentist at the time was on holidays. Dr. Thaker was my next call and coincidentally the dentist recommended on the holiday recording. After that appointment I decided to switch dentists. Dr. Thaker is an amazing dentist. She knows her stuff and always makes sure the patient is comfortable. I had never had the numbing gel before the needle and what a difference it makes. And I can't forget their receptionist extraordinaire Lynn who is always there when I have a question and is very helpful. If anyone is looking for a dentist or thinking of switching dentists I highly recommend Smilez Dentistry, Dr. Thaker and her team.

Mar 5, 2017

The staff at this clinic is both professional and kind. This makes the visit to the dentist easier for everyone in my family.

Mar 5, 2017

Wonderful staff and great service!

Mar 3, 2017

Most thorough dental exam I have ever experienced! Dr. Thaker and Annette are extremely reassuring, knowledgeable and caring. Wish I had met her 50 years ago. Under her guidance, I know I will have my teeth and a beautiful smile forever!

Mar 1, 2017

Everyone was very nice and helpful. .

Feb 21, 2017

What could I possibly say. I constantly sing your praises. So happy to have you all in Carleton Place.

Feb 17, 2017

All staff are great - happy, respectful and fun to be with (even laugh at my lame jokes). Dr. Thacker takes special care in minimizing pain and does fine (sometimes innovative) work. All staff are well-skilled and a pleasure to be with. Lynn is always helpful with scheduling and payment/claims. Dr. Thacker has been our family dentist for decades (children now are grown) and when she changed locations we followed.

Feb 6, 2017

Wonderful experience for my toddlers first dental visit!

Feb 6, 2017

Visiting the dentist is purely functional, but Dr. Thaker and the staff at Smilez put the "fun" in that word. I've never been a dentaphobe, but on the other hand I never looked forward to a spell in the dentist's chair. I do now! Keep up the awesome work!

Feb 3, 2017

As always professional, accommodating, and relaxing.

Jan 30, 2017

I think you guys are great!

Jan 28, 2017

Everyone at Smilez are super friendly and professional. This is the first Detal Office I have enjoyed going to.

Jan 23, 2017

Always ontime, friendly and professional service. Answer all my questions in terms I can understand. I never feel rushed out.

Jan 5, 2017

The staff at Smilez Dentistry is so pleasant and make you feel part of the family !

Dec 24, 2016

Absolutely excellent dental care. I would rate it 8 stars out of 5.

Dec 23, 2016

Everything was fine. The only thing is it is always over my benefits, I get 2 bitewings you guys take 4. your prices are above the fee guide

Dec 16, 2016

Thank you Dr.Thacker for catching crossbite.

Dec 12, 2016

Always a great experience!

Dec 8, 2016

Prompt and excellent as expectyed

Oct 27, 2016

I have been going to a dentist regularly for years and in the past few years have started to bring my daughter who is 4. Having recently moved we just switched dentists. I can't say enough good things about Dr Thaker and her team. You were so amazing that Brooklyn can't wait to go back. She's excited to brush her teeth twice a day and shows her little brother how it's done. You made her feel so special and made her mom so proud. You really are unbelievable. Thank you!!

Oct 6, 2016

great service and awesome atmosphere

Sep 28, 2016

Always friendly and encouraging staff. I always feel welcome and well taken care of!

Sep 26, 2016

I love Smilez, they are friendly and so caring. I felt that they actually care about us and our oral health. They are easy to talk to and make you feel at home!

Aug 30, 2016

The staff is very welcoming, extremely knowledgable, and take the time and care to ensure you are fully aware of what is going on with the health of your teeth.

Jul 28, 2016

My first appointment at this office was a very eye opening experience. Everyone was very welcoming, knowledgable and professional. I have never had such a thorough checkup with a dentist before and discovered why I have had so many issues with my teeth. Thank you for your great service and I can only hope that my cleaning and future dental work will go as smoothly.

Jul 9, 2016

I had a wonderful experience at Dr Thaker's clinic!

Jun 29, 2016

As a person with dentist anxiety my experience at Smilz was good. They always take their time and give me the time and space I need.

Jun 22, 2016

Always the best of care for our family.

May 30, 2016

Great environment, amazing staff and definitely kid-friendly! Awesome experience so far!

May 28, 2016

Very wonderful place!! Everyone is very friendly, the office is beautiful.

May 19, 2016

Great staff and great experience

May 13, 2016

I am thrilled that my 3.5 year old is excited to go to the dentist. The way she has been prepared since she was a baby to enjoy the experience is incredible and each time she goes she has a smile on her face the entire time (even when getting plaque removed!)

May 12, 2016

I was one of Dr. Thaker's first patient when she bought the practice and decided then and there that I will stay with her until my teeth fall out. (Which of course they won't).

May 6, 2016

Dr. Thaker is the most thorough and knowledgeable dentist I have ever had. She is very friendly, and you can tell she loves her job. I highly recommend her, ( especially if you are nervous about going to the dentist- she will put you at ease right away!)

May 6, 2016

I appreciate the entire staff at Smilez Dentistry for the quality hospitality and service they provide. Their relaxed, yet professional approach in conversation and dental care makes my visits to their office enjoyable.

Apr 25, 2016

Dr. Thacker are her staff are all most professional, friendly and accommodating. A first rate dental practise.

Apr 15, 2016

Fabulous team of colleagues. Detailed in their analysis and helpfulness.

Apr 8, 2016

Staff are very friendly and great with kids. Overall a positive experience for daughter and Mom.

Apr 6, 2016

Kids were, walked through every aspect of their appointment and what was being done to their teeth was explained to them clearly and effectivily.

Apr 4, 2016

Friendly and engaging staff, excellent with children!

Mar 31, 2016

Like going to visit your best friends!

Mar 25, 2016

I'm terrified of all dentists, but I was relaxed and very comfortable with Dr Thacker and her team. I would recommend her to all. They listen and take into considerations your feelings and work from that. I am comfortable going to my appointments now. I am not terrified like I use to.

Mar 17, 2016

Staff are kind and attentive.Dr.Thaker is a loving and competent dentist.

Mar 16, 2016

excellent work and friendly and always caring about myself and my time great work

Mar 12, 2016

All was great...got me is for an emergency. Appreciate it.

Mar 11, 2016

The team at Smilez is always first rate. I have sensitive teeth which can make going to the hygienist a difficult experience. They take extra care, have great patience and understanding and make sure it is as painless as possible. Just love the team at Smilez....Very highly recommend!

Mar 4, 2016

First visit with new hygienist - Carrie - she was awesome - didn't even blink an eye when I told her "I'm not a flosser, not going to be a flosser!!' She did however mention other things to do instead which I appreciated.

Mar 2, 2016

As much as I hate going to the dentist, the atmosphere is very welcoming and that makes my visit good.

Feb 25, 2016

The absolute best experience one could hope for. Very friendly and informative. Although I have some dental issues I always feel very comfortable. They obviously genuinely care about my oral health and a strive towards the healthiest me possible. Thank you so so much!

Feb 25, 2016

Warm caring courteous staff

Feb 25, 2016

I was very happy the way I was treated and my hygenist was really carring, made sure that everything was understood by explaing things that I needed to know. Great team!! Thank you

Feb 14, 2016

Dr. Thaker and team are amazing. They always make me feel as though I am their only patient at the time of my appointment. Friendly, personable and caring. I refer them to everyone I meet.

Feb 12, 2016

My recent visit was filled with information that was understandable. The staff were professional but warm and welcoming.

Feb 8, 2016

If you dread the Dentist Smilez Dentistry in Carleton Place may be just for you. Dr. T. and her team are friendly and accommodating and are particularly skillful at catering to nervous clients. Additionally, they are not into laying on the guilts. All procedures focus only on moving forward to achieve the best outcome from any starting point.

Feb 6, 2016

Our family has been so thrilled with Dr Thanker and all of her staff. They provide the best dental care that we have ever had and we highly recommend them to all our friends.

Feb 6, 2016

My family has had the benefit of Dr. Thaker's care for at least twenty years (since our children were young). The staff are cheerful, thorough and truly care about their clientele. Dr. Thaker's initial location was very convenient to our residence, but she moved her practice to a location about 45 minutes drive away. We didn't consider an alternate dental office, because the extra time is more than offset by the quality of care!

Feb 3, 2016

If excellent care is what you're after... this is the place to go!

Feb 2, 2016

We are so grateful to all of you for taking care of each one of us in a wholistic manner. We are blessed to have your care and expertise when treating all five people in our family!

Jan 31, 2016

Everyone is so friendly and caring. My children look forward to going to the dentist because they make it fun!

Jan 27, 2016

This dental clinic is outstanding in the professional approach they take and the treatments are well explained . I would not hesitate to refer anyone to this team.

Jan 9, 2016

Excellent service, as always!

Jan 8, 2016

I find all the staff in this office are excellent. From the front desk office staff, through the hygienists and onto Dr. Thaker, everyone acts in an entirely professional manner. All are pleasant, yet attentive, all with very good listening skills. I would very highly recommend this face to anyone requiring dental care.

Jan 7, 2016

Fun, Friendly place. LOVE my hygienist!

Dec 19, 2015

I personally think visiting your office as well as meeting you and your dental team was a warm and welcoming very knowledgeable experience.

Dec 11, 2015

As a new patient I was well received, and was made to feel very comfortable.

Dec 11, 2015

Always a pleasure. Thorough and comfortable.

Dec 8, 2015

I have every confidence in the Smilez team. Professional and friendly. Really Excellent

Dec 4, 2015

cleaning was very nice. hygenis was very nice and fast

Nov 29, 2015

A wonderful experience! I am glad to have found Dr. Thaker, she is truly passionate about her work. Looking forward to my next visit. Thanks!

Nov 28, 2015

Excellent job. The best of care using the most up to date equipment. As always i was very satisfied with the visit. In my opinion you can't be beaten.

Nov 27, 2015

A very competent team using the most up to date equipment. Keep you fully informed and provide the best of care. Cant't be beaten.

Nov 27, 2015

I've experienced dental care in five different countries (and 3 diff provinces and 2 states) -- nothing compares to Dr Thaker and her team. High quality care; patient awareness & education; holistic attention *and* attentiveness; and a team so welcoming that a trip to the dentist is actually a delight. I wish all those I care for could bring their mouths here!

Nov 23, 2015

I love everyone there. I just hate getting worked on :(

Nov 20, 2015

People were very friendly and office was modern and clean. Not a huge fan of probing questions into habits of my personal life (diet, nail biting etc) in determining conclusions regarding the health of my teeth. Or this could be done in an office, not an open environment. I get a bit tired of feeling the dental guilt.

Nov 13, 2015

I was always so reluctant to go to the dentist but Dr Thacker and her staff have made me feel relaxed and I do not have that feeling and do not mind going to the dentist they sure care about their patients. JUDY

Nov 8, 2015

I loved visiting Smilez Dentistry. Dr. Thaker's enthusiasm for sharing her knowledge and making you understand your own dental health was just terrific. I came out feeling eager to take a more active role in protecting my dental health. Annette and Lynne were both friendly, helpful, and accommodating. Overall, a terrific experience!

Nov 7, 2015

The visit was great, first time receiving hygiene on my sensitive teeth without pain.

Nov 6, 2015

Great Experience and Friendly staff. I would absolutely recommend smilez dentistry.

Oct 28, 2015

I had a great experience. The atmosphere was pleasant and the staff exceptional .

Oct 24, 2015

Excellent care. Friendly and professional atmosphere.

Oct 23, 2015

This was my initial visit to this office. I was warmly welcomed and made to feel comfortable right away. An step by step overview of the appointment procedures were given so I knew what to expect. Dr. Thaker and her staff were very thorough and offered detailed explanation in terms I could understand. Very pleased!

Oct 18, 2015

This was my first visit to Smilez Dentistry and I was impressed with the thoroughness and the expertise of all. Not only did Dr. Thaker and her staff examine my teeth in many different ways but they also showed concern for my comfort and for me as a person.I would have no hesitation in recommending Dr. Thaker to friends and family.

Oct 17, 2015

I have super sensitive teeth and always dreaded getting my teeth cleaned because of the pain. I was then referred to Dr. Thacker. She and her staff listened to my concerns. Cleaning is now pain free and I will not be cancelling my next appointment because of fear!

Oct 14, 2015

Unbelievably supportive and friendly

Oct 7, 2015

Exemplary... above and beyond... as usual... kudos to Dr T & her team... Dr Phil

Oct 2, 2015

Staff is very pleasant, from reception to hygiene to Dr. Thaker.

Sep 27, 2015

The dental care and customer service I receive from this practice is by far the best in the Ottawa region.I have absolute trust and respect for their recommendations for my dental health. As a result I have referred family and friends to Smilez as I know they will be in excellent hands!

Sep 26, 2015

Always a welcoming, friendly and comfortable experience !

Sep 24, 2015

All the staff are very nice and experienced in their fields. Dr Thaker is very knowledgeable and thorough. It's always a pleasure going there no matter what dental work I have done. They are all very thoughtful and helpful.

Sep 21, 2015

On my first visit I was impressed by the friendly staff. I felt like I have known them for a long time.

Sep 16, 2015

I can't believe how amazing the staff was with my three-year-old on his first visit. They explained everything to him in language he could understand and he was not scared or apprehensive at all. On the way to the car he told me he didn't want to leave the dentist office! Highly recommended, especially for children!

Aug 14, 2015

Wonderful staff! Made you feel comfortable and has a great understanding of the pain you are suffering due to your teeth.

Aug 3, 2015

I was in excellent hands with Dr. Thacker and her team of friendly, experienced staff. Although my dental problems are extensive, I never felt shamed or embarrassed. Dr. Thacker and her team have assured me that they will work with me to help find the root of my sensitive teeth and give me the knowledge and dental tips necessary to the healthy teeth and gums that I so desire and deserve!

Jul 25, 2015

Everyone was very friendly and professional. Their passion for their work was very evident. They took time to explain and discuss things with me and I did not feel rushed. A great experience!

Jul 25, 2015

My visit was perfect in every way. I look forward to going back.

Jul 10, 2015

The staff explained everything to me in detail and made me feel much better and relaxed. Keith Munro

Jun 19, 2015

very pleasant, relaxing atmosphere. Everyone was friendly

Mar 13, 2015

My 6 yrs old son had no problem with his visit and really enjoyed it! Great staff!!!!!! A++++++ Highly recommended!

Mar 12, 2015

I was going to a different dentist. A minimum of 3 times a year for the last 30 years. I never really like the experience all that much. Smilez showed me a whole different way of doing things.Doc Thaker did a great job of repairing what was done wrong by someone else. I will be returning without hesitation.

Mar 11, 2015

Excellent treatment and staff! I was very at ease and comfortable. Beautiful office space!

Mar 10, 2015

Love the office and all the staff. Thank you for caring SO much.

Feb 25, 2015

Friendly smile / great ambiance / great music / excellent service and let's not forget the decor / painting exhibition Oh yes did I forget to mention this is a dentist office Gerry Guillot

Feb 12, 2015

Smilz dentistry is such a stress free visit, friendly comfortable, best care, nothing unnecessary done. They will go out of their way to accomodate your needs. Love it there with my three kids.

Feb 7, 2015

Overall I had a very good experience at smilez, the staff were all very friendly and knowledgeable. I would definitely recommend smilezto my friends and family.

Feb 5, 2015

I used to be afraid of dentists. Now I actually enjoy going. Everyone who works there is absolutely lovely and you can't beat the customer service. I have NEVER been treated with such care as I am at Smilez. I can't recommend it highly enough.

Feb 5, 2015

Always friendly and professional. Like visiting old friends.

Jan 30, 2015

Dr. Thanker was very careful fully explain my options in terms of costs, potential discomfort and a reasonable time-line so that I can make an informed decision. All the staff are empathetic to the needs of individuals who experience fear of dentistry.

Jan 29, 2015

Super service.....friendly staff...pleasant experience 5 ⭐️⭐️⭐️⭐️⭐️

Jan 29, 2015

Friendly, cutting edge, excellent communication. Bright, friendly, positive environment.

Jan 28, 2015

This was my daughters first visit to this dentis. She has been to another,but the service does not come even close. Every procedure and every instrument was explained to her before it was done or used. Time was taken to show her how to properly brush her teeth, something that was never done before. Everyone was incredibly friendly and patient. I would highly recommend Smilez to everyone.

Jan 28, 2015

Timely, attentive, conscientious, careful and exceptionally personable. I would recommend Dr. Thaker's practice, without question, to anyone.

Jan 24, 2015

Best experience ever in a dental chair

Jan 20, 2015

You always go above and beyond to make sure we are comfortable and have a great experience. Even people, like me, that had a fear of Dentist (from an experiences from my past)can trust that you are in the best hands with Dr. Thacker. By far the best Dental office and we highly recommend it to friends and family!

Jan 14, 2015

great people great work they do

Jan 9, 2015

A COMPANY IS ONLY AS GOOD AS ITS LEADERS AND STAFF. MY DENTIST...Dr. Lorraine Thaker And Her Staff Are WONDERFUL!!!NOT MANY PEOPLE LOOK FORWARD TO THERE VISIT TO THE DENTIST BUT!!! ....THIS GUY DOSE!!! I LOVE SURROUNDING MYSELF WITH POSITIVE, HAPPY, CONFIDANT AND IN THIS CASE VERY THOROUGH PEOPLE. THE FOR MENTIONED EQUALS WHAT YOU WILL FIND AT SMILEZ DENTISTRY!!!

Jan 9, 2015

This was my two year old's second visit to the dentist although she doesn't remember the first which was just to get her used to being there. This time she had so much fun! Caroline was so wonderful with her as she showed her all the instruments and let her feel the water and air and touch the suction. She was so comfortable and laughed as she got her teeth polished because it tickled. Dr. T has a wonderful way with children (and adults) and was quick and thorough giving great advise afterward. Emery came away loving the experience!

Jan 9, 2015

You and your staff have made going to the dentist a very friendly experience that I do not dread at all. I am always intrigued by all the latest technology you employ and it makes me feel me feel well cared for.

Jan 8, 2015

The people are very nice, and the service is very good. A big plus, and which shows how good this practice is, is that the hygienists stay, unlike another dentist I tried. It's nice not to have to explain to a new hygienist every visit about my sensitive teeth. If you need a dentist, this is a good one. Shirley.

Dec 25, 2014

Excellent dental care as always from the Smilez team

Dec 20, 2014

Smilez is by far the best dental office our family has ever been too. The staff are exceptionally friendly and always helpful. We always feel very knowledgeable and pumped about our dental hygiene after our visits. :) We are very thankful to have found such a wonderful dental team, and we recommend them to anyone looking for a dentist.

Dec 20, 2014

Just in for a cleaning, but the staff are always friendly and very professional/.

Dec 4, 2014

Service was prompt and friendly after a part of my filling fell out. It was same day response to my issue. Thank you for accommodating my needs.

Dec 3, 2014

Your always a happy bunch. A joy to have my plaque carved away...

Nov 29, 2014

I realize I'm not the easiest patient lol. The sound of the scraping on my teeth is like someone taking their nails to a chalkboard but no fault of anyone's. They are very patient with me. The hygienist even told me of her trip to pass the time and ease my anxiety. Smilz has never caused my anxiety, they even give me breaks due to my physical pain in my back and legs. I also appreciate the blanket :)

Nov 28, 2014

Friendly, professional care for the whole family!

Nov 22, 2014

You guys are awesome. You do great work, always make me feel welcome, and do whatever you can to make it a painless experience ;)

Nov 21, 2014

Since I am almost always cold I appreciated the blanket. I appreciated the time that was taken to explain everything and did not mind that the appointment was a bit late starting as I can understand since you take such care in explaining everything. Thank you.

Nov 16, 2014

Excellent treatment from start to finish. I'm very pleased.

Nov 14, 2014

All the people at Smilez have consistently delivered service in a professional and friendly manner. Their genuine interest in your well being is refreshing. I always look forward to my next visit.

Nov 7, 2014

This is my most favourite dental office in the whole world. I will follow Dr. Thaker wherever she goes.

Nov 7, 2014

Everyone there makes you feel good.

Nov 4, 2014

appointment was on time. warm blanket provided as office can be coolish. Concerned over one tooth sensitivity was explored.....not resolved yet....but nothing acute going on. Fiendly staff....reception, hygienist and Dr Thakker.

Nov 1, 2014

It was a great experience, got me in on an emergency, did not have to wait long and everyone made me feel comfortable as I am really nervous when going to a dentist. Was really highly recommended by a friend of mine.

Oct 31, 2014

Very caring approach to the patient,and their needs. Great explanations of the procedures being provided.

Oct 31, 2014

I have always detested the dentist. Since I started using Smilez Dentistry I have felt nothing but calm and comfortable. Keep up the good work.

Oct 30, 2014

I do not want to write a review.

Oct 22, 2014

I felt like I was important as an individual and I did not feel that I was being rushed into a major decision.Was impressed at how quickly a referral was made to a specialist.

Oct 19, 2014

Very friendly, personal and caring.

Oct 8, 2014

Before going to Dr. Thaker I had not visited a dentist for more than 20 years. Now I go every 6 months and don't break out in a cold sweat as I drive there. I can say with certainty that she saved my teeth hopefully for years to come.

Oct 8, 2014

Dr. Thaker was exactly what I needed. She took the time to make sure I was comfortable and really made something that used to be an intimidating and non pleasant experience an easy and enjoyable one. She is kind and very knowledgable I definitely recommend her and her staff I'm glad I went.

Oct 6, 2014

Dr.Thaker and her team are caring, courteous, friendly and professional. They explain each proceedure and are thorough in all aspects of care. Dr. T. even has a massage chair!

Oct 4, 2014

I would totally recommend smilez denistry very nice friendly atmosphere

Oct 2, 2014

The team at Dr Thaker ' s office are ALL so friendly and empathetic. Always concerned about your well being & very intuitive to anxiety levels. And of course are very very good in helping clients achieve great oral hygiene :)

Sep 26, 2014

The whole team is great! Great reception, so welcoming. Great with young children, they went above and beyond making him comfortable. Great at relaying information (most information I have ever received from a dentist) and followed with advice/solutions. Just a great experience! (Coming from someone that does not like going to the dentist :P)

Sep 26, 2014

i even wore the plastic shoes!

Sep 20, 2014

Very pleasant, congenial and friendly staff ever have been with them for over 20 years.

Sep 19, 2014

Dr. Thaker and her team seem dedicated to providing high quality, thorough and customized dentistry. Dr. Thaker explains everything in great detail and puts in a lot of time working with my periodontist. Hygenist Carolyn is extremely gentle when she cleans my teeth and has given helpful advice about managing my gum disease. She has a calming, professional manner. Lynn has always been extremely accommodating when I need to schedule and reschedule appointments. This has been a great dental experience for a true dental phobe.

Sep 13, 2014

Dr. Thaker and her team seem dedicated to providing high quality, thorough and customized dentistry. Dr. Thaker explains everything in great detail and puts in a lot of time working with my periodontist. Hygenist Carolyn is extremely gentle when she cleans my teeth and has given helpful advice about managing my gum disease. She has a calming, professional manner. Lynn has always been extremely accommodating when I need to schedule and reschedule appointments. This has been a great dental experience for a true dental phobe.

Sep 13, 2014

The care given by Dr Thaker is second to none. I highly recommend her, this coming from someone who was terrified of dentists for 20 years before going to smilez. :)

Sep 12, 2014

I would highly recommend your office to others.

Sep 12, 2014

Very fast service. Friendly staff. Good experience

Sep 11, 2014

Very enthusiastic and friendly staff. High level of proficiency. Latest technology used. I particularly liked the explanations given at every step of the examination. Not just another nameless person. By the end of the visit, I had been introduced to all staff members which is not the norm. I was running late for a physio appointment and they actually called ahead to let them know that I was on route. Above average quality of service. I would highly recommend this office for young and old. You will feel welcomed and leave with the feeling that you matter. Can't wait for my next visit!

Sep 11, 2014

Warning: if you choose Smilez Dentistry you may find yourself actually looking forward to your dental appointments! Not only is the team here friendly, considerate, and able to make any patient comfortable, but Dr Thaker and her team will ensure that you actually understand your mouth and what is happening to and in it. You will walk away confident in your treatment and better informed than you have ever been. This is a dental team that loves its profession and excels in serving its patients. I'd wish them on anyone!

Sep 11, 2014

Warning: if you choose Smilez Dentistry you may find yourself actually looking forward to your dental appointments! Not only is the team here friendly, considerate, and able to make any patient comfortable, but Dr Thaker and her team will ensure that you actually understand your mouth and what is happening to and in it. You will walk away confident in your treatment and better informed than you have ever been. This is a dental team that loves its profession and excels in serving its patients. I'd wish them on anyone!

Sep 11, 2014

Best experience we could have at a dentist!! We love Dr T! Would recommend her over and over! Thanks Dr T Wood Family

Sep 11, 2014

Caring, highly professional and skilled team.

Sep 11, 2014

If you need a dentist I strongly recommend Smilez (pronounced smiles, but I say Smileez..) Every person involved in the business is efficient and friendly, making the entire experience painless.

Sep 11, 2014