Reviews

Employees that work and do their job well is a rare thing these days. I heard you, Dr. Macy had been out for the day because of an emergency at home. You did not have to worry, your team staff was professional and caring as always.

Oct 20, 2021

I had such a good time. I am going back!

Oct 16, 2021

This is a great practice! Everyone is so friendly and professional. They really make the dental experience pleasant. I’ve been a patient for many years and would highly recommend this practice!

Oct 14, 2021

Always a pleasure and everyone is personable! Great team, they remember everyone including your family members! Makes you feel and home and special! Don’t change a thing!

Oct 13, 2021

Every single staff member I was in contact with was genuinely warm and helpful. Excellent service from top to bottom.

Oct 8, 2021

Great dentist and staff! No need to look further!

Oct 1, 2021

Great care by a congenial and professional staff.

Sep 29, 2021

5 stars and then some - great staff, truly professional, friendly and perfectionists - makes a smile something to be proud of! Thank you ladies!!

Sep 16, 2021

As someone who had a terrible dental experience in the past, I was very skeptical and hesitant about finding a new dentist office. Boy am I glad I changed my mind. Kate was so extremely pleasant and attentive to my concerns and Dr. Mackey was informative and compassionate to concerns. I am so excited to continue this journey!

Sep 10, 2021

It was a very enjoyable visit .Kate is an amazing dental hygienist.Dr Mackey and the rest of the staff are great.

Sep 1, 2021

Had a good experience. I enjoyed the hygienist, Lynn. Very personable! She did a great job!!! Hope she remains!!! An asset to the office and patients!

Aug 20, 2021

Friendly, pleasant and excellent treatment! Thanks!

Aug 6, 2021

I feel completely comfortable going to the dentist, as it is more maintenance than treatment. The maintenance saves one's mental anguish and in the pocket , in the long run.

Jul 30, 2021

Dr Mackey has been my dentist since we moved here from NJ . Dr Mackey is fantastic and I am completely satisfied with my care. Dr Mackey is a very caring and a great professional.

Jul 29, 2021

Very welcoming and great staff!

Jul 29, 2021

I was very pleased with every person I met in this practice the receptionist was very welcoming, the hygienist was very caring and gentle and Dr. Mackey was wonderful. The office was very clean.

Jul 22, 2021

As always we are always more than pleased with Smile Design and look forward to our next visit.

Jul 16, 2021

Dr. Mackey's office is clean, modern and takes the covid pandemic seriously. So, when you walk in for an appointment you will be wearing a mask as will the office personnel, and you will have your temperature taken. You won't be wearing the mask once you are seated for the procedure you are there for of course, but Dr. Mackey will be wearing mask as well as a face shield for both her and your protection. You are made to feel welcome and there is genuine concern for your dental (and overall) well being. She has a friendly way about her and shows genuine interest in you as a fellow human being . And of course, there is the matter of her dental work, which is superlative - having moved many times in my life I can say with confidence that dentists don't come more talented than Dr. Mackey.

Jul 16, 2021

had loads of fun. going back!

Jul 16, 2021

Went great! On time and great check up and cleaning!!

Jul 12, 2021

My said year old loves coming to the dentist and it is always a great experience!

Jul 8, 2021

Always a great experience!

Jul 8, 2021

a very calm, relaxed environment, work was done to your satisfaction.

Jul 1, 2021

I have been coming to Smile Design for probably 5 plus years. The staff are always professional, kind, pleasant and go out of their way to help you relax (you know how some people are terrified of the dentist. I'm not but I appreciate the efforts.). Dr. Laura Mackey is GREAT!! I can't say anything negative about Smile Design. They are a great team.

Jun 29, 2021

Extremely helpful and kind staff. Very happy as a new customer at this practice

Jun 25, 2021

As usual I had a very pleasant visit today I was scheduled for a cleaning but had chipped my tooth a few days prior to my visit I assumed I would need another appointment but Dr Mackey took the extra time & fixed my tooth These are the reasons I’d highly recommend Smile Design

Jun 24, 2021

Everyone in the Smile Design office is friendly, professional and proficient. I always get good care and have always been happy with their work on my teeth.

Jun 19, 2021

Appointment started on time. Very professional team oriented to patient satisfaction

Jun 14, 2021

Nice and customer oriented staff. Thanks to nurse who did the cleaning of teeth and she is very professional in injecting the anesthesia injection. She really did it magically I was not at feeling she is injecting. The Dr who did the filling also very nice. Thank to her also. I certainly recommend to my friends and family. With regards Rama Rao pendyala Rao

Jun 4, 2021

Excellent care, friendly staff, extremely clean facility.

Jun 2, 2021

The care received was excellent and efficiently completed.

May 28, 2021

The staff was extremely friendly and helpful! My appointment was on time. The office is very clean. A thorough explanation was given to me, on my issue. Follow up was done and ease of scheduling.

May 21, 2021

Doctor Mackey's office is nice to visit due to the professional ambience throughout. I always like the competence of the staff and feel like the treatments are really beneficial to my dental health.

May 21, 2021

Kate did very good teeth-cleaning and x-rays. She was professional and had a tender touch; also was cheery and pleasant. Dr. Mackey gave me a competent and careful checkup. Sharon was friendly and helpful at the front desk.

May 14, 2021

Had a great visit recently! Service is prompt and everyone was pleasant making me feel so comfortable. Would highly recommend!!!

May 12, 2021

Lovely office. Wonderful people. I always feel comfortable and confident during my visit

May 7, 2021

A great experience. The dental hygienist who took care of me initially was superb. Friendly, answered my questions, did a great job and was kind. The Dr was through and explained everything. Thank you Donna Riches

Apr 21, 2021

Great staff, great care, they listened to my concerns and treated me appropriately

Apr 16, 2021

Flexible, attentive and friendly Went the extra mile to figure out an issue my daughter was having.

Apr 15, 2021

A real pleasure getting my teeth cleaned and enjoyed a few laughs in the process. Very nice work done by doctor Mackey and hygienist Katie

Apr 8, 2021

Always great quick care! I love coming here and so does my six year old. Keep up the great work!

Apr 7, 2021

I think I'll keep coming back!😂👍🌈🎈🍹

Apr 7, 2021

Very nice office and great staff. Everyone extremely helpful from the front desk to the hygentist to the doctor. I have found my dental group 😁

Apr 1, 2021

Great practice with professional personnel. Very observant of COVID restrictions.

Mar 31, 2021

Very friendly, attentive staff. Always looking for better ways to serve me.

Mar 31, 2021

a very calm ,relaxed environment, work was done on my mouth and out I went to the next stop.

Mar 10, 2021

The office provided great care as always!

Mar 9, 2021

Highly recommend! Staff is friendly! No waiting - in and out.

Mar 3, 2021

I had a great dental appointment.Dr. Mackey and her assistant were excellent.Her assistant did a awesome job cleaning my teeth and taking x-rays.

Feb 25, 2021

Everyone was friendly and helpful. Dr explained exactly my problem and the remedy. Very pleased to come there.

Feb 24, 2021

As usual, great job. Appointment was on time - no wait

Feb 19, 2021

Very clean professional and friendly service.

Feb 10, 2021

I have been a patient of Dr Mackey,s for years. Dr Mackey has provided excellent care over the years and I trust her judgment.

Jan 29, 2021

Always great service and satisfaction plus completely handling covid with expertise and professionalism, thank you!!

Jan 29, 2021

Clean teeth are happy teeth! Thanks guys!

Jan 25, 2021

Great experience - Dr. Mackey's office is clean and comfortable while taking all the necessary Covid precautions. I really appreciate their thoroughness and efficiency and I always feel like they take as much time as needed to make sure all of my concerns are addressed.

Jan 22, 2021

6 🌟 The person that cleaned my teeth & took xrays did a great job putting the film's in my mouth

Jan 22, 2021

As usual the quality, compassion, professionalism and thoroughness of the service was excellent!

Jan 22, 2021

The dental hygienist and dentist were very friendly and gentle. Although my braces were making some parts of the cleaning process difficult, they did a superb job and I left satisfied. I found them on Groupon and did not regret the money spent on the cleaning. Too bad they do not have a closer location to my home, if they did I would have them as my primary dental office.

Jan 21, 2021

On time, courteous, professional and friendly. To top it all off, my teeth are shining bright and I left knowing my dental needs are taken care of for another 6 months! I look forward to my next visit to Smile Design! Thanks Team!

Jan 21, 2021

I had a great experience as always

Jan 21, 2021

Another great visit! Lynn was helpful and friendly and did a great job. Dr. Mackey is the best. Thanks for everything!

Jan 21, 2021

I always receive good care at this dental practice. Dr. Mackie and the team are thorough and professional - Covid precautions are excellent. The entire staff staff makes you feel at home and comfortable.

Jan 15, 2021

My dental hygienist was great, friendly, efficient, and helpful. I am still puzzled however by the recommendation of the last hygienist 6 months ago who recommended I brush the inside of my mouth with baking soda. No one this week understood why that recommendation had been made.

Jan 15, 2021

Best cleaning I have ever had!

Jan 14, 2021

Friendly and caring staff, hygienist was super competent and gentle with cleaning. Dr is one of my favorite people!

Jan 13, 2021

Always a great experience!

Jan 5, 2021

Smile Design is awesome! Been a patient forever and can’t imagine going anywhere else. Completely satisfied!

Dec 31, 2020

Best Dental practice ever! Everyone is happy. You do a great job with all this craziness happening to

Dec 11, 2020

I have been going to Dr Mackey for almost and can’t say anything but nice things about the practice. I think the staff now are the most friendly group of girls. They are so accommodating .

Dec 9, 2020

Always professional and friendly staff. I always enjoy my visits for teeth cleaning and check up.

Dec 1, 2020

Dr. Mackey and her entire staff are awesome. We have been under their care for more than 20 years and wouldn't even think about going elsewhere. We feel like we are part of their extended family. We highly recommend Smile Design Associate.

Nov 23, 2020

I was in for a very completely professional six-month checkup. The hygienist was excellent as was Dr. Mackey. They showed earnest care for the proper upkeep of my dental needs.

Nov 22, 2020

Always friendly, always helpful and always great work being done!

Oct 21, 2020

Very professional and friendly. I appreciate their honesty with no pressure to get work done. I would highly recommend them!!

Oct 17, 2020

My visit was amazing as always and your new hygienist Kate was AWESOME. Kudos to her and the entire staff for making my dental experience fantastic : )

Oct 15, 2020

I have been a patient of Dr. Mackey for over 25 years. The work of her and her entire staff has always been exceptional! If not, I wouldn’t have kept going!

Sep 25, 2020

My daughter and I both go to smile design and it is always pleasant. My appointment this week was prefect as always: clean quick, and toy feel like the center of attention!

Sep 23, 2020

I had an appointment in the morning . Unfortunately Dr Mackey wasn’t able to make my impression. That was Ok. The gum wasn’t healed.I

Sep 16, 2020

Everyone that works there are the BEST team. I've been going to Dr Mackey for numerous years. I moved to DE & still go up for dental work.

Sep 4, 2020

Got in faster than usual which was nice for a change. Dentist and assistant were great as usual.

Aug 28, 2020

I have been going to Dr. Mackey and Smile Design for 20 years. They are very professional and personable. All of the techs are knowledgeable and gentle. And if you have a problem they will do everything they can to accommodate you. If you have any insurance questions, Sharon is the one to go to.

Aug 25, 2020

You don't hear many people say "My visit to the dentist was a nice experience" but mine was. Everyone was very courteous and helpful. The hygienist was very thorough and answered my questions. The same goes for Dr. Mackey. Also felt very safe in the environment of the office and exam rooms.

Jul 27, 2020

As always, after all these years, Laura and her staff provide professional, friendly and efficient services! In these hectic times, the office and staff was 'socially correct' and I felt very comfortable. Oh, and the good news... No cavities! Thanks team!

Jul 19, 2020

I love these people. the hygienist whose name I can't remember (older? blonde? glasses?) is wonderful and funny and Dr. Laura is also great and down to earth. Morgan and Renae are both lovely as well. I'm always confident that I'm getting the best care there. thanks!!

Jul 10, 2020

So very pleased that finally the office could be opened for business.

Jul 3, 2020

Arrived for my cleaning & was greeted immediately The hygienist (Lynn) came right out for me. She was very pleasant & efficient. I’ve always been very happy with the care given to me by Dr Mackey & her staff.

Jul 3, 2020

Great, clean, excellent care!

Jun 29, 2020

I came in for a long overdue cleaning yesterday and Dr Mackey and her staff took great care of me. They do a great job explaining everything and made me feel comfortable as usual. They’re the best in the area

Jun 25, 2020

5 stars again for my appointment. I was in and out quickly. With the exception of finding out I broke a tooth and need another crown , it was a good experience.

Jun 15, 2020

GREAT CARE AND HONEST CONDUCT OF WHAT NEEDS TO BE DONE TO MY TEETH

Jun 12, 2020

They told me to come right over because I was in so much pain despite not being seen at their practice for over 10 years. Every single person in the office was very compassionate and extremely helpful. I made a terrible decision to go to another practice closer to me - BIG mistake. I will never go anywhere else again. Thank you all so much!!

Jun 4, 2020

Wonderful experience as always... got me right in when I needed a chipped tooth repaired & I got a cleaning too! I’ve always had anxiety at the dentist, but this is the only practice that I ever felt comfortable at & I don’t dread my appointments... highly recommend!!!

Jun 2, 2020

Dr. Mackey and her team always make be feel comfortable when visiting smile design. My recent apt was during "covid" and I felt completely safe before, during and leaving after my apt.

May 29, 2020

As in the past, the people were wonderful, the service was excellent, and all safe, sanitary measures were followed. Thank you!

May 28, 2020

Had a great experience at my apt with Smile Design. They were extremely prepared for the current new norm. Felt very comfortable.

May 28, 2020

My appointment was at 3:30 and was taken back to exam room at 3:35 . Had three teeth pulled. No pain staff is wonderful and caring. So glad I found them

Mar 11, 2020

I’ve been using this practice for many years. Everyone is friendly, professional and caring. I highly recommend!

Mar 11, 2020

I've had many dentists over the years, but none have been as professional, thorough, and friendly as Smile Designs. And their in-house "insurance" is an awesome option to keep treatment more accessible and affordable. A+

Mar 4, 2020

Wonderful staff and Dr. Jessica does a great job with her patients

Feb 26, 2020

My appointment was a little over 2 hours long. One hour and 15 minutes of that was waiting for the dentist to come in to the room to check things/start things. I waited in the exam room for 49 minutes before the dentist came in. It was 40 minutes that nothing was done to my teeth. Unacceptable

Feb 26, 2020

As usual it was a very pleasant experience Lynne cleaned my teeth for the 1st time & did an awesome job Thanks Ladies for another great experience

Feb 19, 2020

Every six months I visit my favorite dental masseuses who clean and restore my smile (and teeth) to a glorious and radiant state. Smile Design offers you a pain free, hassle free and worry free visit. Dr. Mackey and her staff are wizards at their craft. Still haven't checked them out yet? I'm guessing you also believe in the tooth fairy? Just go, your smile will thank you later. : )

Feb 11, 2020

Very thorough, very caring attention to my teeth & gums! Thank you!

Jan 30, 2020

Excellent care from a very friendly and competent staff.

Dec 9, 2019

Love my dentist. I have been going to her for many years.

Nov 7, 2019

With only having one visit to early to tell right now

Nov 4, 2019

I have been using Smile Design for my dental needs for years because the staff is good at what they do. Everyone is professional, pleasant, caring, friendly, and respectful of their patients.

Oct 29, 2019

I couldn't have been treated better. Greeted on time, and cleaning was done, and I was on my way. Thank you.

Oct 22, 2019

As always a warm and friendly educated visit. Dr. Mackey is great.

Sep 21, 2019

First impressions count. I arrived early, and in fact was the first person in the office that morning. I then watched as 4 other patients, all of whom arrived after me, were treated first. After a 10 minute wait, I was finally called. Everything after that was satisfactory, but quite frankly that whole waiting room experience is why I tried other dentists after having previously been a loyal Smile Design customer.

Aug 30, 2019

Friendly and professional office with educational and thorough treatment.

Aug 28, 2019

Another pleasant visit. I was taken in promptly at my appointment time and the treatment was excellent.

Aug 15, 2019

As always my experience at Dr Mackey’s office was excellent

Aug 15, 2019

I routinely get a body massage once a month. I look forward to it, you climb off the massage table after your session, stretch your arms to heavens and let out that "ahhhhhh", because if feels so good. Was scheduled for my 6 month check up and cleaning aka my Smile Spa Day. Yes indeed, a spa day for your chompers. I think I am pretty good at cleaning my teeth - maniacal flossing, brushing and plaque chasing mouthwash. Nothing however makes your teeth feel as clean as a dental cleaning. Running your tongue over newly shined and polished enamel feels like the finest silk or smoothest marble. My routine cleaning has me smiling more inward and outward. It's a good feeling, and of course my go to for my "smile spa day" is Smile Design. Painless, professional and patient focused. Yes, it's that good.

Aug 6, 2019

Another very pleasant appointment!

Jul 31, 2019

Smile Design has an excellent staff. Dr. Mackey is the best dentist I have ever had and I am 62. No one is better at getting Novocaine into your gums without causing any pain in the process! She is very genuine and friendly and does great work in your mouth whether it is cavities or crowns. She makes sure it is done right. Sharon does outstanding work in dealing with the Dental Insurance Company. She manages how much your benefit is, how much is left for the year, and whether you can perform the next step under your coverage for the year. This is very helpful to me! Renae is an awesome dental assistant and always has a smile and a kind word.

Jul 30, 2019

Quick and friendly staff

Jul 19, 2019

Had a crown fall out during weekend. Dr. Mackey call back right away and put me at ease and said she would see me Monday. Great response😀

Jul 16, 2019

My visit continues at the time of this writing as I have a return app't scheduled to have my new teeth (4) installed. My most recent visit was quite a big deal as I will have a new look and no more chip,chip, chipping away of my 76 year old smile. However, the service I received from Dr. Macke and her Ass't Renee(?) were top drawer, as always, and I can't wait to see the new me...in about two weeks...Sincerely, J. Fowler

Jul 10, 2019

I love getting the email and text. Especially a few days before because it is easy to forget an appointment so far off.

Jul 3, 2019

As usual , I was in and out in a heart beat and they re-installed my crown that had fallen out.

Jun 11, 2019

Whenever I’ve had major issues, and I’ve had plenty, Dr. Mackey and her wonderful staff, have remedied the situation, put me at ease, and I leave there feeling so much better than when I arrived. I have been a patient for many years, and truly feel like they are family. Thank you everyone for taking such good care of my mouth, I appreciate you all very much! Truly yours, Cheryl Ranieri

Jun 8, 2019

Always a very positive experience!!! Very professional caring staff

May 9, 2019

They always do a great job with my for year old and myself and I am very grateful! My daughter is loves going to the dentist!

May 6, 2019

Great office staff, very professional and friendly, I recommend their services!

May 2, 2019

I went to the office for my 6 month checkup and it was a great experience as usual. Very friendly, knowledgeable, and attentive staff. Dr Mackey is wonderful. My family has been going to her for over 20 years. I highly recommend her and her staff

May 2, 2019

I Have total faith and trust in Dr. Mackey and her staff! They have helped me through many dental issues, rectified them, relieved me of my fears and put me at ease in the chair. Thank you guys for always being there!

Apr 18, 2019

The entire staff is friendly. The facility is spotless. My husband and I have been using Smile Design Associates for nearly three years now. We have always been pleased with our visits. You won't regret having Dr. Mackey as your Dentist.

Apr 12, 2019

Great and professional service! Staff is friendly and informative. If you’e Looking for dental service, look no further!

Apr 10, 2019

Beautiful, clean and friendly office. The hygenist I had was fantastic and I really like the dentist. We are switching the whole family over.

Apr 5, 2019

Who are these people? Friendly, conversational and best of all professional. Recently I was having a procedure completed, however Dr. Mackey nor my hygienist liked the fitment of my new cap that was just delivered from the lab. "Too loose", "doesn't fit correctly" they stated. They could have just MacGyver'd it in there (paper clip, bubble gum, shoe horn and elbow grease), but nooooo, they're perfectionist, professionals. They took the time to take another impression of the needed cap replacement in order to get the fitment " exactly right". They also apologized that I would have to come back for another appointment, acknowledging that my time mattered. Guess what? I understood. That's what I love about Smile Design, they do all the little things right. It's also a pain, stress and drama free affair, always. Haven't made them "your" dentist of choice yet? Consider this your invitation.

Mar 7, 2019

I had my first appointment with Smile Design today. Everything was great. The registration process was easy and the cleaning was great. Mr Mackey took time to explain everything in detail. I am happy with my selection. My husband and 4 children are all switching over.

Feb 28, 2019

Had a very good visit last night , except for the news that I need another crown.

Feb 22, 2019

Everyone was pleasant, cheerful and helpful. Five stars.

Feb 10, 2019

This a big thank you to Dr. Mackey for sitting with me and listening to my tale of misery yesterday, I'm sure she had better things to do but she took the time to make me feel special when I was upset. Thank you Thank you.

Feb 5, 2019

Dr Mackey and her team are true professionals. My wife and I have been patients of Smile Design for more than 12 years. I recently had extensive work done and the experience was actually painless.

Jan 14, 2019

Highly recommend this office for dental care. Dr. Mackey and staff are knowledgeable and courteous.

Jan 12, 2019

I had a pleasant visit to your office. Amy was friendly and did a great job on my cleaning. Dr. was very nice. Office was very clean and neat.

Dec 13, 2018

Dr. Mackay and her staff are very friendly and thorough. My only comment would be that you get bombarded with reminders and I typically have a wait until I'm brought back. I understand that the reminders help ensure patients arrive for their appointments but just a little much. Also the wait on average is 20 mins so not horrible but with a busy schedule it would be better to keep on schedule better.

Dec 12, 2018

I have been a patient of Dr. Mackey and Smile Design for over eighteen years. I have received consistently excellent care. The Smile Design team are fantastic!

Dec 6, 2018

As always, great service!

Nov 29, 2018

Excellent treatment as always!

Nov 17, 2018

Amy is the best! I really appreciate that she takes her time to do a thorough job with the least amount discomfort I've ever experienced from a cleaning. I'll be a lifelong client for sure!

Nov 14, 2018

The entire team is amazing here and are so helpful, honest, and knowledgeable about what they do. They make the experience easy and positive and we appreciate their work and care.

Nov 8, 2018

I was in last week for my 6 month appointment. I schedule my appoints 6 months in advance. I received a few email reminders and text reminders; even the morning of the appointment. I came in, had x-rays taken and a cleaning. The tech dug my gums by my back molar so much that 4 days later my tooth hurt. She didn't floss my teeth at the end of the visit. She scheduled my next appointment for 6 months AND then informed me that the dentist was not in the office!!!! She would leave my x-rays and if Dr. Mackey saw anything I could come back. I am extremely upset that nobody told me the Dr. wasn't in the office prior to my visit. If I had known, I would have rescheduled. When I go to the dentist....I expect a dentist to check my teeth before I leave the office.

Oct 29, 2018

Friendly professional staff!!!

Oct 25, 2018

It was my first appointment with Handan (sp?), and she was wonderful. Perfectly skilled, caring, gentle, and friendly.

Oct 7, 2018

Peace of mind about my oral health- that's what I achieve by regular visits with this professional team!

Sep 28, 2018

I will not go anywhere else

Sep 27, 2018

Smile design associates has been amazing. I had a crown that needed to be replaced before I got married. They talked me through the whole thing and made me feel comfortable before moving forward. I am so pleased with the outcome and made my wedding day that much better! I was able to smile and not feel self conscious!

Sep 7, 2018

CLEAN, PROFESSIONAL, ATTENTIVE AND WONDERFUL PRACTICE. THEY MAKE YOU FEEL LIKE FAMILY. DR. MACKEY IS PATIENT, KIND AND TREMENDOUS TALENTED. THE STAFF IS ALWAYS WILLING TO HELP YOU UNDERSTAND WHAT YOU NEED AND HOW IT IMPACTS YOUR INSURANCE COVERAGE. I WOULD RECOMMEND SMILE DESIGN TO ANYONE WHO NEEDS A CLEANING TO MAJOR WORK.

Sep 7, 2018

Staff was friendly, courteous and knowledgeable. They make you feel part of their family. I have been going there for years and will continue to do so!

Aug 18, 2018

As usual, my visit was a pleasant experience. I was seen promptly as scheduled and the staff were extremely friendly and did a great job.

Aug 15, 2018

Very pleasant experience as usual.

Aug 2, 2018

Nothing like smiling faces when you're having your smile perfected. Always friendly and personable. Considerate and conscientious in their patient care. I used to loathe the dentist, not anymore. I love this place.

Jul 31, 2018

As usual , my appointment was quick and satisfying. She did a great job cleaning my teeth.

Jul 26, 2018

Very professional outstanding work performed

Jul 17, 2018

Smile Design Associates display a professional expertise in all aspects of dental hygiene genuinely caring for their patients well being.

Jun 28, 2018

I was really pleased with my last visitation to this place. The treatment and the attitude to patients was great too.

Jun 18, 2018

Always good! Had my usual check up and went even better following their advice from the previous check up. Awesome dental health!

Jun 13, 2018

Great staff! Always a good experience!

Jun 8, 2018

Just great! I have sensitive teeth and am always a little nervous going to the dentist, but the Smile Design team are great and very gentle. I am a regular and their gentle approach helps keep me regular for check-ups and cleaning.

May 31, 2018

Everyone in the office is always very friendly and professional.

May 27, 2018

My entire family goes to Smile Design and i have no complaints. They always treat me GREAT and listen to concerns and always help me come up with a plan together..... Highly recommend!

May 2, 2018

After years of being self conscious of a poorly matched crown on my front tooth, I was referred to Dr. Mackey by a close friend who recently had her smile beautifully improved by reshaping and veneers. After several visits I, too, have a new smile that I am thrilled to use! When I compare photographs of “before and after” I could not be happier. Dr. Mackey is committed to perfection in all ways. One veneer was very slightly undersized and back it went to the lab to be redone. I am so pleased that I did not wait any longer to have this dental work done. I love to smile and now I can feel confident that my teeth are looking as good as possible! Thank you, Dr. Mackey and excellent assistants!

Apr 19, 2018

The Smile Design dental office consists of a friendly, competent and caring group of professionals. The office is clean, sanitary and fresh-looking.

Apr 6, 2018

A wonderful professional staff!

Apr 5, 2018

I always have a positive visit at Smile Design.

Mar 25, 2018

The crown is too big, and wasn't pressed in all the way when it was cemented. The bite is OK in some jaw positions, but I keep biting my toung with it when I eat. Something is not right.

Mar 23, 2018

Dr. Mackey's team is first rate. I speak knowledgeably as a very long term patient who recommends Laura Mackey to friends. Thomas E. Quay, Esquire

Mar 20, 2018

As usual, painless and friendly cleaning procedure.

Mar 17, 2018

Recently had x-rays and my 6 month cleaning at Smile Design. I am a long time patient with them and totally trust them for all my dental services. They are friendly, accommodating, affordable and best of all everyone there is professional - qualified - and knowledgeable. Dr Mackey and her staff are the best!

Mar 9, 2018

New(ish) patient and continue to be very pleased with Smile Design Associates. Dr. Mackey is great. She communicates clearly, explaining options and recommendations patiently. Same goes for the dental and admin staff with procedural and billing/insurance matters. They have quickly established trust with me.

Mar 9, 2018

Everyone is always very helpful and friendly

Mar 6, 2018

Absolutely love Smile Design Associates. I would recommend their group to everyone. Professional staff. Kind, helpful and friendly. And, Dr. Lautra Marks is truly the best.

Feb 14, 2018

Everyone at Smile Design is great!

Feb 7, 2018

Jennifer did excellent teeth cleaning and advice. Thank You.

Feb 5, 2018

Best dental practice I’ve been to ever

Jan 30, 2018

Received a very timely response to my request for an appointment. The appointment itself was truly professional and I am totally pleased with the result.

Jan 12, 2018

Don't change a thing. There's nothing broken so don't tinker with success.

Dec 28, 2017

Smile Design and it's associates in Lionville/Exton, PA make you not afraid to go to the dentist. They make dentistry problems preventable.

Dec 27, 2017

The professionals that I have been treated by at this office have always been pleasant, instructive, capable, knowledgeable and respectful.

Dec 19, 2017

I like going to the dentist. Everybody there is great. They also have an in house insurance plan which is great for people who don't have it through their employer.

Dec 15, 2017

Front office staff and hygienist were professional and explained the current health of my teeth and office logistics. Dentist however seemed aloof with no personality. Came in , introduced herself and immediately went into clinical mode. Seemed like quick exam ; wasn’t sure if she checked for oral sores( prelude to possible cancer) as she didn’t seem to check around my mouth and, in particular, under my tongue. My X-rays were posted behind where I sat. She looked at them , determined I had decay under a filling, told me, and went into “ schedule him for this procedure” mode and the exam was over. Would have been nice to show me the X-ray....the 3 or 4 Dental providers I have had in the previous 40+ years always took time to show me where the work was needed; maybe explained how decay can form under amalgam where no food , bacteria or oxygen is present. She didn’t make me feel like a valued patient- more like a number.

Dec 13, 2017

Dr Mackey is a miracle worker! She fit me in, diagnosed and treated in no time!

Dec 6, 2017

Jessica did a great job. This was my first time seeing her and she was very gentle & engaging. Took the time to explain some things to me and better ways to brush, etc...

Nov 30, 2017

Great work as usual! Teeth continue to stay healthy with regular check ups here and cleanings!

Nov 22, 2017

Amy, as always, did a fabulous job! Professional and personable... hard to find in this day and age.

Nov 21, 2017

Love the staff! so great to see you guys :)

Nov 2, 2017

I love everything about Dr. Mackey and the Smile Design crew. The in office care is the best. I also appreciate the online support that gives me so many reminders...I need all the help I can get!

Oct 26, 2017

Excellent Experience. This was my first visit to Smile Design Associates. A porcelain veneer had popped off of my tooth and it need quick attention. Smile Design scheduled my appointment that same day. The staff was was very competent and professional. Sarah, (Dental Assistant) quickly got me situated with an initial evaluation. Dr. Mackey clearly explained likely reasons why the veneer had failed (she did not install the original veneer) and then she re-attached it in no time. I was out in no time. I am very happy to have found this practice.

Oct 19, 2017

I waited one nano-second before being called into the office, and was out again in 15 minutes with work being completed. I've never before had a visit including waiting time, be so short. Thank you for everything.

Oct 13, 2017

Everyone was helpful and friendly enough. I know that X-rays were taken, but I guess it would have been reassuring to have had them reviewed with me by the dentist as the dentist did mention a couple of trouble areas to me. I think that a review of the X-ray would let me know that the dentist did in fact look at them and could tell me if that the areas of concern were really compromised as evidenced by what was seen on the X-rays.

Sep 28, 2017

Amy and Dr. Mackey always take the time to answer my questions. It's always a quality experience.

Sep 26, 2017

I had the pleasure of meeting Amy and she was great.

Sep 22, 2017

As always the staff was excellent.

Sep 20, 2017

Getting your teeth drilled isn't my favorite thing in the world to do, but these guys make it as painless and comfortable as possible.

Sep 15, 2017

I would rate Smile Design as a five star dental service.

Aug 26, 2017

Great experience as always

Aug 23, 2017

Very happy with Dr. Mackey and all the hygienist at her office! Always pleasant and let me know what's going on with my teeth.

Aug 17, 2017

Survey arrived within 24 hours of appointment.

Aug 16, 2017

I have been a patient for many years & I have always been completely satisfied with every aspect of the practice I would highly recommend your services

Jul 28, 2017

Dr Mackey is so very nice and takes the time to explain things! I had a very good experience.

Jul 20, 2017

I am always greeted by name and with a smile. Everyone Is very accommodating to my special needs, and always do their best to put me at ease. My visits are not rushed, and much effort is extended to make it a comfortable visit. The entire staff is friendly, professional and courteous; that is why I have been a patient here for 17 years.

Jul 7, 2017

Excellent and courteous experience

Jun 27, 2017

Change Nothing. I always enjoy , ( unless I'm getting a crown ) my visits.

Jun 22, 2017

Reception is very inviting.

Jun 8, 2017

A consistently great experience from beginning to end. In these times when health care can be challenging and impersonal, Smile Design does everything right.

Jun 2, 2017

I really like the staff at Smile Design Associates. Everyone is friendly and caring. Plus, they take the time to educate and listen.

May 26, 2017

Smile Design is a great office, the staff is wonderful and the office is clean, pleasant and friendly. The dentistry is great too!!!

May 18, 2017

Wonderful people. Appointment times aren't always ideal for my schedule and I wait after appointment time, but they are much better than others.

May 7, 2017

The Staff at Smile Design Associates was very friendly and courteous. They offer alternatives for patients who do not carry dental insurance. Dental care options are offered but there are no tactics to "scare" you into treatment, you may not want or are unable to afford.

Apr 27, 2017

I am so grateful for all of the reminders online and in texts. I need all of the help I can get.

Apr 19, 2017

I love Smile Design! They always treat me like their most important patient and I look forward to my visits there.

Apr 18, 2017

As always, entire staff was pleasant, professional, thorough! I found Dr. Mackey many years ago (in her old office) and have never been disappointed.

Apr 11, 2017

I have been going to see the professionals at Smile Design for almost two years. I have had nothing but positive experiences. They have been diligent in monitoring my dental health, but not overly aggressive in their treatment. In other words, nothing that wasn't of necessity has been encouraged by the staff, which is not the experience I have had previously with other practices.

Mar 31, 2017

Everyone is very professional, efficient and caring. Keep up the good work.

Mar 30, 2017

As always pleasant experience at the office. This is only the second dentist I had and it is by far the most comfortable I have been going to the dentist.

Mar 29, 2017

Smile design is a very caring place

Mar 28, 2017

A great and caring staff.

Mar 24, 2017

Just a six-month check-up but flawless in execution. Teeth nice and clean!

Mar 10, 2017

I've been going to this dentist for nearly 20 years, and they are top notch. Friendly and knowledgeable dental staff, clean waiting and working areas. They've done everything from cleanings to crown work, and it's all been painless, and held up over time. I would absolutely recommend them to anyone.

Mar 6, 2017

I recommend Dr. Mackies practice. Good workmanship and dedicated employers. My teeth look great for a reason. I've been a pacient there for many years.

Mar 2, 2017

This is a very professional practice with a great time. I recommend the practice highly.

Feb 16, 2017

Very satisfied with Smile Design. I have been a patient for many years and have recommended their office to both family and friends.

Feb 15, 2017

You guys are wonderful and I enjoy coming in. I am a bit anxious about what is to come. I'm not sure I can afford it. If I shopped the procedure and had it done somewhere else would you still be my dentist?

Feb 15, 2017

Well done. You guys are great.

Feb 8, 2017

Thank You for your most excellent service

Jan 27, 2017

Dr Mackey and Sarah repaired my tooth with a minimum of pain and discomfort. I have been a loyal customer of Smile Design for more than ten years and heartily recommend them.

Jan 27, 2017

I had a very nice experience at the office--the rooms were clean, the employees were friendly, the technician had a gentle but thorough technique.

Jan 27, 2017

The care and service was both timely and excellent.

Jan 27, 2017

Long time patient of Smile Design and the thing I appreciate the most is the fact that service is always consistent. Both administrative and dental interactions are courteous, friendly, organized and done in a timely fashion by knowledgeable folks. Never fluctuates. Easy to always recommend because easy to always count on.

Jan 19, 2017

Always friendly and professional!

Jan 17, 2017

Too many appointment reminders and confirmations via email and text messages

Jan 12, 2017

From the time I made my first appointment (shooting, throbbing tooth pain) until yesterday when Dr. Mackey cemented on my final crown, the overall incident was excellent. I went to see Dr. Mackey with a terrible toothache. Mind you, this was my first visit to this practice…ever. The doctor came in, asked me some quick questions, looked at my tooth, ordered some x-rays and was back in to see me within 15 minutes. The bad news was that I needed a root canal and the worse news was that she did not do root canals. However, not only did the doctor recommend another dentist in the area, the office staff actually called and set up an appointment (within 30 minutes following my appointment with Dr. Mackey). I went straight there and that doctor also got me in straight away to do the root canal. Two weeks later, I went back to get the temporary crown back on and made the appointment to get the permanent crown put on (yesterday). Between making the first appointment and when I got my permanent crown put on, the experience was outstanding. Smile Design emails to remind you of the appointment and you can confirm your appointment electronically which is nice. Overall, GREAT Dentist along with GREAT service. Nice job!

Jan 9, 2017

Very friendly and knowledgeable staff

Jan 5, 2017

Thank you for your excellent customer service. Both my daughter and I feel welcome coming to your office. Thank you For taking good care of us.

Dec 30, 2016

As a long time patient of Dr. Mackey and Smile Design Associates, I can attest to the excellent care provided me consistently over the years. Dr. Mackey and her terrific staff create a warm, caring and friendly environment. I highly recommend Smile Design Associates-the best!

Dec 21, 2016

Friendly, very professional service. You are very good at scheduling services, or changing them when necessary. I am currently going through a root canal and temporary crown placement and you arranged to have the whole procedure done on the same day. Very helpful to me.

Dec 20, 2016

I highly recommend Smile Design Associates. I broke a filling and they were able to fit me in for an appointment. It was quite a long time since my last trip to a dentist, but they were professional. The entire treatment was completely painless. I just lounged back and watched TV while the fixed my tooth. Very kind and caring staff.

Dec 16, 2016

Friendly, efficient staff. Nice office. Love the iPad registration.

Dec 7, 2016

The entire staff and Dentist was so kind and gentle to me. They made a very uncomfortable dentist visit to a very pleasant experience. Thank you.

Nov 19, 2016

This is an excellent dental practice. The office staff do a tremendous job of keeping things running smoothly. The dental assistants are gentle, caring and very personable. Dr. Mackey is a wonderful dentist.

Nov 17, 2016

Almost a pleasure going to the dentist!

Nov 14, 2016

Great Service had cleaning and examination Doctor had so much patency took some extra time to answer my questions and concern,

Nov 14, 2016

Smile Design Associates always do a wonderful job and are extremely friendly! I enjoy going to the dentist because of them!

Nov 10, 2016

Always an exceptional experience. Dr Mackey is a caring health care provider who pays attention to her patients needs. The staff, Sarah, Rene and Sharon are exceptional

Nov 7, 2016

If you mean how do I like all of the reminders and follow ups online I love it! I need all of the help I can get with reminders even having a physical calendar on my wall that I check regularly.

Nov 4, 2016

In the past, I had been terrified to go to the dentist. Since working with Smile Design, I no longer dread going and am always pleased with both the results and the friendly interactions with the staff. They are so friendly and professional, making the experience a positive one every time. Thank you!

Nov 3, 2016

The whole experience was excellent (with the exception of my tooth issue).

Nov 2, 2016

Nice Office. Everyone is very friendly. Enjoyed having my teeth cleaned.

Sep 7, 2016

Great service and staff! 5 stars!

Aug 26, 2016

I had a great experience at Smile Design Associates. Everyone was friendly and professional. I would definitely recommend this dental practice.

Jun 28, 2016

Amy always does a great job!

Apr 14, 2016

Good cleaning session, Pleasant environment and staff. Just missing the overall mouth health checkup (tong/soft tissue side).

Apr 13, 2016

Everyone was so friendly. I felt very much at ease. The office is updated with the best dental equipment, and the staff is very knowledgeable. Several of the hygienists and assistants have been with Dr. Mackey for many years. That tells me that the practice itself is a happy one, with pleasurable working conditions.

Apr 13, 2016

Dr. Laura Mackey is highly qualified and personable. I believe her practice follows fair pricing and ultimately has the patientS best interest always.

Mar 23, 2016

Always a good experience when I visit the office.

Mar 23, 2016

Overall pleasant experience from first greeting from the receptionist, through visit with hygienist and visit with dentist.

Mar 18, 2016

I have been a patient of Dr. Mackey and Lorraine for many years now. I trust them and look forward to my visits! Bottom line is that I trust no one else with my choppers!!!

Mar 11, 2016

The office personnel are all friendly and pleasant and the care is excellent.

Mar 8, 2016

I have a Zoom whitening appointment scheduled for late March. Hoping for a dramatic improvement in the color of my teeth. The consultation experience was pleasant. Office is modern and clean.

Mar 8, 2016

I was late and they accepted me with open arms.

Feb 26, 2016

Dr. Rudolph and his assistant were so wonderful!!! They made sure I understood my treatment, understood my medications, and scheduled follow up and emergency contact information!

Feb 23, 2016

Always great and friendly service!

Feb 4, 2016

Everyone in the office is very friendly and helpful, and helped me gain an understanding of my dental situation. I was also provided with alternatives in the financing department, which was very much appreciated.The hygienist was very friendly and completed the cleaning in a timely fashion while being very gentle.

Jan 20, 2016

I recommend this practice. Never much of a wait. Always pleasant.

Jan 20, 2016

Great, friendly, professional staff. My teeth look wonderful!!

Jan 19, 2016

Dr. Mackey and staff are top notch. I would definitely recommend this practice to anyone.

Jan 14, 2016

I have never had a bad visit. Every time I go my teeth leave in better shape.

Jan 8, 2016

As usual I was very impressed with my treatment.

Jan 8, 2016

Such an attractive, neat and clean office. Staff is all great to deal with.

Jan 5, 2016

Very professional and knowledgeable staff.

Jan 5, 2016

Everyone was professional, friendly, and informative.

Dec 14, 2015

Wouldn't change a thing, excellent, professional, caring people!!

Dec 10, 2015

Lovely environment, utmost professionalism , and a personal touch make this much more than a required trip to the dentist....it's a friendly, happy, positive experience.

Dec 9, 2015

lovely environment, the utmost professionalism, and personal connections make this much more than a required visit to the dentist....it's actually a happy, positive experience! Who knew that could ever be possible!!

Dec 9, 2015

The entire staff is very friendly and very professional.

Dec 1, 2015

Amy is very good and has great touch and personality

Nov 26, 2015

All staff members are very friendly and approachable should I have any questions.

Nov 24, 2015

When I go to Smile Design Assoc. for a dental appointment I feel like I am going to visit my friends. A truly good, competent office.

Nov 18, 2015

Everyone is friendly and professional. Your services are reasonably priced.

Nov 13, 2015

Best dentist office EVER. Won't change providers unless I move far away. Competent, friendly, knowledgable staff and Doctor.

Nov 12, 2015

Friendly and knowledgeable staff. Would recommend to a friend or family member.

Nov 12, 2015

Staff is always friendly, knowledgeable and professional and they provide dental service in a comfortable and relaxed setting. What more can you ask?

Oct 30, 2015

Always a pleasant experience

Oct 29, 2015

Staff is always friendly and truly care about you.

Oct 29, 2015

Professional, courteous, and my mouth has never felt better!

Oct 20, 2015

Great dentistry and service!

Oct 19, 2015

Office is always very clean!

Oct 16, 2015

Everyone is great to deal with in the office. The staff is friendly.

Oct 16, 2015