Reviews

Excellent Experience. This was my first visit to Smile Design Associates. A porcelain veneer had popped off of my tooth and it need quick attention. Smile Design scheduled my appointment that same day. The staff was was very competent and professional. Sarah, (Dental Assistant) quickly got me situated with an initial evaluation. Dr. Mackey clearly explained likely reasons why the veneer had failed (she did not install the original veneer) and then she re-attached it in no time. I was out in no time. I am very happy to have found this practice.

Oct 19, 2017

I waited one nano-second before being called into the office, and was out again in 15 minutes with work being completed. I've never before had a visit including waiting time, be so short. Thank you for everything.

Oct 13, 2017

Everyone was helpful and friendly enough. I know that X-rays were taken, but I guess it would have been reassuring to have had them reviewed with me by the dentist as the dentist did mention a couple of trouble areas to me. I think that a review of the X-ray would let me know that the dentist did in fact look at them and could tell me if that the areas of concern were really compromised as evidenced by what was seen on the X-rays.

Sep 28, 2017

Amy and Dr. Mackey always take the time to answer my questions. It's always a quality experience.

Sep 26, 2017

I had the pleasure of meeting Amy and she was great.

Sep 22, 2017

As always the staff was excellent.

Sep 20, 2017

Getting your teeth drilled isn't my favorite thing in the world to do, but these guys make it as painless and comfortable as possible.

Sep 15, 2017

I would rate Smile Design as a five star dental service.

Aug 26, 2017

Great experience as always

Aug 23, 2017

Very happy with Dr. Mackey and all the hygienist at her office! Always pleasant and let me know what's going on with my teeth.

Aug 17, 2017

Survey arrived within 24 hours of appointment.

Aug 16, 2017

I have been a patient for many years & I have always been completely satisfied with every aspect of the practice I would highly recommend your services

Jul 28, 2017

Dr Mackey is so very nice and takes the time to explain things! I had a very good experience.

Jul 20, 2017

I am always greeted by name and with a smile. Everyone Is very accommodating to my special needs, and always do their best to put me at ease. My visits are not rushed, and much effort is extended to make it a comfortable visit. The entire staff is friendly, professional and courteous; that is why I have been a patient here for 17 years.

Jul 7, 2017

Excellent and courteous experience

Jun 27, 2017

Change Nothing. I always enjoy , ( unless I'm getting a crown ) my visits.

Jun 22, 2017

Reception is very inviting.

Jun 8, 2017

A consistently great experience from beginning to end. In these times when health care can be challenging and impersonal, Smile Design does everything right.

Jun 2, 2017

I really like the staff at Smile Design Associates. Everyone is friendly and caring. Plus, they take the time to educate and listen.

May 26, 2017

Smile Design is a great office, the staff is wonderful and the office is clean, pleasant and friendly. The dentistry is great too!!!

May 18, 2017

Wonderful people. Appointment times aren't always ideal for my schedule and I wait after appointment time, but they are much better than others.

May 7, 2017

The Staff at Smile Design Associates was very friendly and courteous. They offer alternatives for patients who do not carry dental insurance. Dental care options are offered but there are no tactics to "scare" you into treatment, you may not want or are unable to afford.

Apr 27, 2017

I am so grateful for all of the reminders online and in texts. I need all of the help I can get.

Apr 19, 2017

I love Smile Design! They always treat me like their most important patient and I look forward to my visits there.

Apr 18, 2017

As always, entire staff was pleasant, professional, thorough! I found Dr. Mackey many years ago (in her old office) and have never been disappointed.

Apr 11, 2017

I have been going to see the professionals at Smile Design for almost two years. I have had nothing but positive experiences. They have been diligent in monitoring my dental health, but not overly aggressive in their treatment. In other words, nothing that wasn't of necessity has been encouraged by the staff, which is not the experience I have had previously with other practices.

Mar 31, 2017

Everyone is very professional, efficient and caring. Keep up the good work.

Mar 30, 2017

As always pleasant experience at the office. This is only the second dentist I had and it is by far the most comfortable I have been going to the dentist.

Mar 29, 2017

Smile design is a very caring place

Mar 28, 2017

A great and caring staff.

Mar 24, 2017

Just a six-month check-up but flawless in execution. Teeth nice and clean!

Mar 10, 2017

I've been going to this dentist for nearly 20 years, and they are top notch. Friendly and knowledgeable dental staff, clean waiting and working areas. They've done everything from cleanings to crown work, and it's all been painless, and held up over time. I would absolutely recommend them to anyone.

Mar 6, 2017

I recommend Dr. Mackies practice. Good workmanship and dedicated employers. My teeth look great for a reason. I've been a pacient there for many years.

Mar 2, 2017

This is a very professional practice with a great time. I recommend the practice highly.

Feb 16, 2017

Very satisfied with Smile Design. I have been a patient for many years and have recommended their office to both family and friends.

Feb 15, 2017

You guys are wonderful and I enjoy coming in. I am a bit anxious about what is to come. I'm not sure I can afford it. If I shopped the procedure and had it done somewhere else would you still be my dentist?

Feb 15, 2017

Well done. You guys are great.

Feb 8, 2017

Thank You for your most excellent service

Jan 27, 2017

Dr Mackey and Sarah repaired my tooth with a minimum of pain and discomfort. I have been a loyal customer of Smile Design for more than ten years and heartily recommend them.

Jan 27, 2017

I had a very nice experience at the office--the rooms were clean, the employees were friendly, the technician had a gentle but thorough technique.

Jan 27, 2017

The care and service was both timely and excellent.

Jan 27, 2017

Long time patient of Smile Design and the thing I appreciate the most is the fact that service is always consistent. Both administrative and dental interactions are courteous, friendly, organized and done in a timely fashion by knowledgeable folks. Never fluctuates. Easy to always recommend because easy to always count on.

Jan 19, 2017

Always friendly and professional!

Jan 17, 2017

Too many appointment reminders and confirmations via email and text messages

Jan 12, 2017

From the time I made my first appointment (shooting, throbbing tooth pain) until yesterday when Dr. Mackey cemented on my final crown, the overall incident was excellent. I went to see Dr. Mackey with a terrible toothache. Mind you, this was my first visit to this practice…ever. The doctor came in, asked me some quick questions, looked at my tooth, ordered some x-rays and was back in to see me within 15 minutes. The bad news was that I needed a root canal and the worse news was that she did not do root canals. However, not only did the doctor recommend another dentist in the area, the office staff actually called and set up an appointment (within 30 minutes following my appointment with Dr. Mackey). I went straight there and that doctor also got me in straight away to do the root canal. Two weeks later, I went back to get the temporary crown back on and made the appointment to get the permanent crown put on (yesterday). Between making the first appointment and when I got my permanent crown put on, the experience was outstanding. Smile Design emails to remind you of the appointment and you can confirm your appointment electronically which is nice. Overall, GREAT Dentist along with GREAT service. Nice job!

Jan 9, 2017

Very friendly and knowledgeable staff

Jan 5, 2017

Thank you for your excellent customer service. Both my daughter and I feel welcome coming to your office. Thank you For taking good care of us.

Dec 30, 2016

As a long time patient of Dr. Mackey and Smile Design Associates, I can attest to the excellent care provided me consistently over the years. Dr. Mackey and her terrific staff create a warm, caring and friendly environment. I highly recommend Smile Design Associates-the best!

Dec 21, 2016

Friendly, very professional service. You are very good at scheduling services, or changing them when necessary. I am currently going through a root canal and temporary crown placement and you arranged to have the whole procedure done on the same day. Very helpful to me.

Dec 20, 2016

I highly recommend Smile Design Associates. I broke a filling and they were able to fit me in for an appointment. It was quite a long time since my last trip to a dentist, but they were professional. The entire treatment was completely painless. I just lounged back and watched TV while the fixed my tooth. Very kind and caring staff.

Dec 16, 2016

Friendly, efficient staff. Nice office. Love the iPad registration.

Dec 7, 2016

The entire staff and Dentist was so kind and gentle to me. They made a very uncomfortable dentist visit to a very pleasant experience. Thank you.

Nov 19, 2016

This is an excellent dental practice. The office staff do a tremendous job of keeping things running smoothly. The dental assistants are gentle, caring and very personable. Dr. Mackey is a wonderful dentist.

Nov 17, 2016

Almost a pleasure going to the dentist!

Nov 14, 2016

Great Service had cleaning and examination Doctor had so much patency took some extra time to answer my questions and concern,

Nov 14, 2016

Smile Design Associates always do a wonderful job and are extremely friendly! I enjoy going to the dentist because of them!

Nov 10, 2016

Always an exceptional experience. Dr Mackey is a caring health care provider who pays attention to her patients needs. The staff, Sarah, Rene and Sharon are exceptional

Nov 7, 2016

If you mean how do I like all of the reminders and follow ups online I love it! I need all of the help I can get with reminders even having a physical calendar on my wall that I check regularly.

Nov 4, 2016

In the past, I had been terrified to go to the dentist. Since working with Smile Design, I no longer dread going and am always pleased with both the results and the friendly interactions with the staff. They are so friendly and professional, making the experience a positive one every time. Thank you!

Nov 3, 2016

The whole experience was excellent (with the exception of my tooth issue).

Nov 2, 2016

Nice Office. Everyone is very friendly. Enjoyed having my teeth cleaned.

Sep 7, 2016

Great service and staff! 5 stars!

Aug 26, 2016

I had a great experience at Smile Design Associates. Everyone was friendly and professional. I would definitely recommend this dental practice.

Jun 28, 2016

Amy always does a great job!

Apr 14, 2016

Good cleaning session, Pleasant environment and staff. Just missing the overall mouth health checkup (tong/soft tissue side).

Apr 13, 2016

Everyone was so friendly. I felt very much at ease. The office is updated with the best dental equipment, and the staff is very knowledgeable. Several of the hygienists and assistants have been with Dr. Mackey for many years. That tells me that the practice itself is a happy one, with pleasurable working conditions.

Apr 13, 2016

Dr. Laura Mackey is highly qualified and personable. I believe her practice follows fair pricing and ultimately has the patientS best interest always.

Mar 23, 2016

Always a good experience when I visit the office.

Mar 23, 2016

Overall pleasant experience from first greeting from the receptionist, through visit with hygienist and visit with dentist.

Mar 18, 2016

I have been a patient of Dr. Mackey and Lorraine for many years now. I trust them and look forward to my visits! Bottom line is that I trust no one else with my choppers!!!

Mar 11, 2016

The office personnel are all friendly and pleasant and the care is excellent.

Mar 8, 2016

I have a Zoom whitening appointment scheduled for late March. Hoping for a dramatic improvement in the color of my teeth. The consultation experience was pleasant. Office is modern and clean.

Mar 8, 2016

I was late and they accepted me with open arms.

Feb 26, 2016

Dr. Rudolph and his assistant were so wonderful!!! They made sure I understood my treatment, understood my medications, and scheduled follow up and emergency contact information!

Feb 23, 2016

Always great and friendly service!

Feb 4, 2016

Everyone in the office is very friendly and helpful, and helped me gain an understanding of my dental situation. I was also provided with alternatives in the financing department, which was very much appreciated.The hygienist was very friendly and completed the cleaning in a timely fashion while being very gentle.

Jan 20, 2016

I recommend this practice. Never much of a wait. Always pleasant.

Jan 20, 2016

Great, friendly, professional staff. My teeth look wonderful!!

Jan 19, 2016

Dr. Mackey and staff are top notch. I would definitely recommend this practice to anyone.

Jan 14, 2016

I have never had a bad visit. Every time I go my teeth leave in better shape.

Jan 8, 2016

As usual I was very impressed with my treatment.

Jan 8, 2016

Such an attractive, neat and clean office. Staff is all great to deal with.

Jan 5, 2016

Very professional and knowledgeable staff.

Jan 5, 2016

Everyone was professional, friendly, and informative.

Dec 14, 2015

Wouldn't change a thing, excellent, professional, caring people!!

Dec 10, 2015

Lovely environment, utmost professionalism , and a personal touch make this much more than a required trip to the dentist....it's a friendly, happy, positive experience.

Dec 9, 2015

lovely environment, the utmost professionalism, and personal connections make this much more than a required visit to the dentist....it's actually a happy, positive experience! Who knew that could ever be possible!!

Dec 9, 2015

The entire staff is very friendly and very professional.

Dec 1, 2015

Amy is very good and has great touch and personality

Nov 26, 2015

All staff members are very friendly and approachable should I have any questions.

Nov 24, 2015

When I go to Smile Design Assoc. for a dental appointment I feel like I am going to visit my friends. A truly good, competent office.

Nov 18, 2015

Everyone is friendly and professional. Your services are reasonably priced.

Nov 13, 2015

Best dentist office EVER. Won't change providers unless I move far away. Competent, friendly, knowledgable staff and Doctor.

Nov 12, 2015

Friendly and knowledgeable staff. Would recommend to a friend or family member.

Nov 12, 2015

Staff is always friendly, knowledgeable and professional and they provide dental service in a comfortable and relaxed setting. What more can you ask?

Oct 30, 2015

Always a pleasant experience

Oct 29, 2015

Staff is always friendly and truly care about you.

Oct 29, 2015

Professional, courteous, and my mouth has never felt better!

Oct 20, 2015

Great dentistry and service!

Oct 19, 2015

Office is always very clean!

Oct 16, 2015

Everyone is great to deal with in the office. The staff is friendly.

Oct 16, 2015