Smile Design Associates

Star Star Star Star Star 109 Reviews

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Reviews

StarStarStarStarStar I like going to the dentist.  — 

I like going to the dentist. Everybody there is great. They also have an in house insurance plan which is great for people who don't have it through their employer.


StarStarStarStarStar Front office staff and hygienist were professio... — 

Front office staff and hygienist were professional and explained the current health of my teeth and office logistics. Dentist however seemed aloof with no personality. Came in , introduced herself and immediately went into clinical mode. Seemed like quick exam ; wasn’t sure if she checked for oral sores( prelude to possible cancer) as she didn’t seem to check around my mouth and, in particular, under my tongue. My X-rays were posted behind where I sat. She looked at them , determined I had decay under a filling, told me, and went into “ schedule him for this procedure” mode and the exam was over. Would have been nice to show me the X-ray....the 3 or 4 Dental providers I have had in the previous 40+ years always took time to show me where the work was needed; maybe explained how decay can form under amalgam where no food , bacteria or oxygen is present. She didn’t make me feel like a valued patient- more like a number.


StarStarStarStarStar Dr Mackey is a miracle worker! She fit me in, d... — 

Dr Mackey is a miracle worker! She fit me in, diagnosed and treated in no time!


StarStarStarStarStar Jessica did a great job. This was my first time... — 

Jessica did a great job. This was my first time seeing her and she was very gentle & engaging. Took the time to explain some things to me and better ways to brush, etc...


StarStarStarStarStar Great work as usual!Teeth continue to stay he... — 

Great work as usual! Teeth continue to stay healthy with regular check ups here and cleanings!


StarStarStarStarStar Amy, as always, did a fabulous job! Professiona... — 

Amy, as always, did a fabulous job! Professional and personable... hard to find in this day and age.


StarStarStarStarStar Love the staff! so great to see you guys :) — 

Love the staff! so great to see you guys :)


StarStarStarStarStar Smile Design is the Best  — 

I love everything about Dr. Mackey and the Smile Design crew. The in office care is the best. I also appreciate the online support that gives me so many reminders...I need all the help I can get!


StarStarStarStarStar First Visit. Excellent Experience. — 

Excellent Experience. This was my first visit to Smile Design Associates. A porcelain veneer had popped off of my tooth and it need quick attention. Smile Design scheduled my appointment that same day. The staff was was very competent and professional. Sarah, (Dental Assistant) quickly got me situated with an initial evaluation. Dr. Mackey clearly explained likely reasons why the veneer had failed (she did not install the original veneer) and then she re-attached it in no time. I was out in no time. I am very happy to have found this practice.


StarStarStarStarStar I waited one nano-second before being called in... — 

I waited one nano-second before being called into the office, and was out again in 15 minutes with work being completed. I've never before had a visit including waiting time, be so short. Thank you for everything.


StarStarStarStarNo Star Everyone was helpful and friendly enough. I kn... — 

Everyone was helpful and friendly enough. I know that X-rays were taken, but I guess it would have been reassuring to have had them reviewed with me by the dentist as the dentist did mention a couple of trouble areas to me. I think that a review of the X-ray would let me know that the dentist did in fact look at them and could tell me if that the areas of concern were really compromised as evidenced by what was seen on the X-rays.


StarStarStarStarStar Amy and Dr. Mackey always take the time to answ... — 

Amy and Dr. Mackey always take the time to answer my questions. It's always a quality experience.


StarStarStarStarStar Great care! — 

I had the pleasure of meeting Amy and she was great.


StarStarStarStarStar The Best Dentist !  — 

As always the staff was excellent.


StarStarStarStarStar Getting your teeth drilled isn't my favorite th... — 

Getting your teeth drilled isn't my favorite thing in the world to do, but these guys make it as painless and comfortable as possible.


StarStarStarStarStar I would rate Smile Design as a five star dental... — 

I would rate Smile Design as a five star dental service.


StarStarStarStarStar Great experience as always — 

Great experience as always


StarStarStarStarStar Very happy with Dr. Mackey  — 

Very happy with Dr. Mackey and all the hygienist at her office! Always pleasant and let me know what's going on with my teeth.


StarStarStarStarStar Survey arrived within 24 hours of appointment. — 

Survey arrived within 24 hours of appointment.


StarStarStarStarStar I have been a patient for many years & I have a... — 

I have been a patient for many years & I have always been completely satisfied with every aspect of the practice I would highly recommend your services


StarStarStarStarStar Dr Mackey is so very nice and takes the time to... — 

Dr Mackey is so very nice and takes the time to explain things! I had a very good experience.


StarStarStarStarStar I am always greeted by name and with a smile. ... — 

I am always greeted by name and with a smile. Everyone Is very accommodating to my special needs, and always do their best to put me at ease. My visits are not rushed, and much effort is extended to make it a comfortable visit. The entire staff is friendly, professional and courteous; that is why I have been a patient here for 17 years.


StarStarStarStarStar Excellent and courteous experience — 

Excellent and courteous experience


StarStarStarStarStar Change Nothing. I always enjoy , ( unless I'm g... — 

Change Nothing. I always enjoy , ( unless I'm getting a crown ) my visits.


StarStarStarStarStar Reception is very inviting. — 

Reception is very inviting.


StarStarStarStarStar A consistently great experience from beginning ... — 

A consistently great experience from beginning to end. In these times when health care can be challenging and impersonal, Smile Design does everything right.


StarStarStarStarNo Star I really like the staff at Smile Design Associa... — 

I really like the staff at Smile Design Associates. Everyone is friendly and caring. Plus, they take the time to educate and listen.


StarStarStarStarStar Smile Design is a great office, the staff is wo... — 

Smile Design is a great office, the staff is wonderful and the office is clean, pleasant and friendly. The dentistry is great too!!!


StarStarStarStarStar Wonderful people. Appointment times aren't alwa... — 

Wonderful people. Appointment times aren't always ideal for my schedule and I wait after appointment time, but they are much better than others.


StarStarStarStarStar The Staff at Smile Design Associates was very f... — 

The Staff at Smile Design Associates was very friendly and courteous. They offer alternatives for patients who do not carry dental insurance. Dental care options are offered but there are no tactics to "scare" you into treatment, you may not want or are unable to afford.


Reply

Thanks for the great review and thanks for choosing us as your dental office!

StarStarStarStarStar I am so grateful for all of the reminders onlin... — 

I am so grateful for all of the reminders online and in texts. I need all of the help I can get.


StarStarStarStarStar I love Smile Design! They always treat me like ... — 

I love Smile Design! They always treat me like their most important patient and I look forward to my visits there.


Reply

Thank you for your great review! We always look forward to your visits, you are an awesome patient!

StarStarStarStarStar Excellent — 

As always, entire staff was pleasant, professional, thorough! I found Dr. Mackey many years ago (in her old office) and have never been disappointed.


StarStarStarStarStar My well-being vs. their bottom line — 

I have been going to see the professionals at Smile Design for almost two years. I have had nothing but positive experiences. They have been diligent in monitoring my dental health, but not overly aggressive in their treatment. In other words, nothing that wasn't of necessity has been encouraged by the staff, which is not the experience I have had previously with other practices.


StarStarStarStarStar  — 

Everyone is very professional, efficient and caring. Keep up the good work.


StarStarStarStarStar Excellant Care — 

As always pleasant experience at the office. This is only the second dentist I had and it is by far the most comfortable I have been going to the dentist.


StarStarStarStarStar Smile design is a very caring place — 

Smile design is a very caring place


StarStarStarStarStar A great and caring staff. — 

A great and caring staff.


StarStarStarStarStar Just a six-month check-up but flawless in execu... — 

Just a six-month check-up but flawless in execution. Teeth nice and clean!


StarStarStarStarStar I've been going to this dentist for nearly 20 y... — 

I've been going to this dentist for nearly 20 years, and they are top notch. Friendly and knowledgeable dental staff, clean waiting and working areas. They've done everything from cleanings to crown work, and it's all been painless, and held up over time. I would absolutely recommend them to anyone.


StarStarStarStarStar I recommend Dr. Mackies practice. .. — 

I recommend Dr. Mackies practice. Good workmanship and dedicated employers. My teeth look great for a reason. I've been a pacient there for many years.


StarStarStarStarStar This is a very professional practice with a gre... — 

This is a very professional practice with a great time. I recommend the practice highly.


StarStarStarStarStar Very satisfied with Smile Design. I have been a... — 

Very satisfied with Smile Design. I have been a patient for many years and have recommended their office to both family and friends.


StarStarStarStarStar You guys are wonderful and I enjoy coming in. ... — 

You guys are wonderful and I enjoy coming in. I am a bit anxious about what is to come. I'm not sure I can afford it. If I shopped the procedure and had it done somewhere else would you still be my dentist?


StarStarStarStarStar Well done. You guys are great.  — 

Well done. You guys are great.


StarStarStarStarStar Thank You for your most excellent service — 

Thank You for your most excellent service


StarStarStarStarStar Very Professional and Competant — 

Dr Mackey and Sarah repaired my tooth with a minimum of pain and discomfort. I have been a loyal customer of Smile Design for more than ten years and heartily recommend them.


StarStarStarStarNo Star Good experience at the dental office — 

I had a very nice experience at the office--the rooms were clean, the employees were friendly, the technician had a gentle but thorough technique.


StarStarStarStarStar The care and service was both timely and excell... — 

The care and service was both timely and excellent.


StarStarStarStarStar Consistently Excellent — 

Long time patient of Smile Design and the thing I appreciate the most is the fact that service is always consistent. Both administrative and dental interactions are courteous, friendly, organized and done in a timely fashion by knowledgeable folks. Never fluctuates. Easy to always recommend because easy to always count on.


StarStarStarStarStar Always friendly and professional! — 

Always friendly and professional!


StarStarStarStarStar Too many appointment reminders and confirmation... — 

Too many appointment reminders and confirmations via email and text messages


StarStarStarStarStar Excellent Experience — 

From the time I made my first appointment (shooting, throbbing tooth pain) until yesterday when Dr. Mackey cemented on my final crown, the overall incident was excellent. I went to see Dr. Mackey with a terrible toothache. Mind you, this was my first visit to this practice…ever. The doctor came in, asked me some quick questions, looked at my tooth, ordered some x-rays and was back in to see me within 15 minutes. The bad news was that I needed a root canal and the worse news was that she did not do root canals. However, not only did the doctor recommend another dentist in the area, the office staff actually called and set up an appointment (within 30 minutes following my appointment with Dr. Mackey). I went straight there and that doctor also got me in straight away to do the root canal. Two weeks later, I went back to get the temporary crown back on and made the appointment to get the permanent crown put on (yesterday). Between making the first appointment and when I got my permanent crown put on, the experience was outstanding. Smile Design emails to remind you of the appointment and you can confirm your appointment electronically which is nice. Overall, GREAT Dentist along with GREAT service. Nice job!


StarStarStarStarStar Very friendly and knowledgeable staff — 

Very friendly and knowledgeable staff


StarStarStarStarStar  — 

Thank you for your excellent customer service. Both my daughter and I feel welcome coming to your office. Thank you For taking good care of us.


StarStarStarStarStar As a long time patient of Dr. Mackey and Smile ... — 

As a long time patient of Dr. Mackey and Smile Design Associates, I can attest to the excellent care provided me consistently over the years. Dr. Mackey and her terrific staff create a warm, caring and friendly environment. I highly recommend Smile Design Associates-the best!


StarStarStarStarStar  — 

Friendly, very professional service. You are very good at scheduling services, or changing them when necessary. I am currently going through a root canal and temporary crown placement and you arranged to have the whole procedure done on the same day. Very helpful to me.


StarStarStarStarStar I highly recommend Smile Design Associates. I ... — 

I highly recommend Smile Design Associates. I broke a filling and they were able to fit me in for an appointment. It was quite a long time since my last trip to a dentist, but they were professional. The entire treatment was completely painless. I just lounged back and watched TV while the fixed my tooth. Very kind and caring staff.


StarStarStarStarStar Friendly, efficient staff. Nice office. Love th... — 

Friendly, efficient staff. Nice office. Love the iPad registration.


StarStarStarStarStar The entire staff and Dentist was so kind and ge... — 

The entire staff and Dentist was so kind and gentle to me. They made a very uncomfortable dentist visit to a very pleasant experience. Thank you.


StarStarStarStarStar This is an excellent dental practice. The offic... — 

This is an excellent dental practice. The office staff do a tremendous job of keeping things running smoothly. The dental assistants are gentle, caring and very personable. Dr. Mackey is a wonderful dentist.


StarStarStarStarStar Cleaning and check up — 

Almost a pleasure going to the dentist!


StarStarStarStarStar Great Service had cleaning and examination Doct... — 

Great Service had cleaning and examination Doctor had so much patency took some extra time to answer my questions and concern,


StarStarStarStarStar Smile Design Associates always do a wonderful j... — 

Smile Design Associates always do a wonderful job and are extremely friendly! I enjoy going to the dentist because of them!


StarStarStarStarStar Always an exceptional experience. Dr Mackey is ... — 

Always an exceptional experience. Dr Mackey is a caring health care provider who pays attention to her patients needs. The staff, Sarah, Rene and Sharon are exceptional


StarStarStarStarStar Thumbs Up — 

If you mean how do I like all of the reminders and follow ups online I love it! I need all of the help I can get with reminders even having a physical calendar on my wall that I check regularly.


StarStarStarStarStar In the past, I had been terrified to go to the ... — 

In the past, I had been terrified to go to the dentist. Since working with Smile Design, I no longer dread going and am always pleased with both the results and the friendly interactions with the staff. They are so friendly and professional, making the experience a positive one every time. Thank you!


StarStarStarStarStar The whole experience was excellent! — 

The whole experience was excellent (with the exception of my tooth issue).


StarStarStarStarStar  — 

Nice Office. Everyone is very friendly. Enjoyed having my teeth cleaned.


StarStarStarStarStar Great service and staff! 5 stars!... — 

Great service and staff! 5 stars!


StarStarStarStarStar I had a great experience at Smile Design Associates. Everyone was friendly and professional. I wo... — 

I had a great experience at Smile Design Associates. Everyone was friendly and professional. I would definitely recommend this dental practice.


StarStarStarStarStar Amy always does a great job! — 

Amy always does a great job!


StarStarStarStarNo Star Overall Pleased... — 

Good cleaning session, Pleasant environment and staff. Just missing the overall mouth health checkup (tong/soft tissue side).


StarStarStarStarStar Everyone was so friendly. I felt very much at ease — 

Everyone was so friendly. I felt very much at ease. The office is updated with the best dental equipment, and the staff is very knowledgeable. Several of the hygienists and assistants have been with Dr. Mackey for many years. That tells me that the practice itself is a happy one, with pleasurable working conditions.


StarStarStarStarStar Dr. Laura Mackey is highly qualified and personable — 

Dr. Laura Mackey is highly qualified and personable. I believe her practice follows fair pricing and ultimately has the patientS best interest always.


StarStarStarStarStar Always a good experience when I visit the office. — 

Always a good experience when I visit the office.


StarStarStarStarStar ***** — 

Overall pleasant experience from first greeting from the receptionist, through visit with hygienist and visit with dentist.


StarStarStarStarStar I am thrilled to have the best dentist and hygeinist in the universe!!! — 

I have been a patient of Dr. Mackey and Lorraine for many years now. I trust them and look forward to my visits! Bottom line is that I trust no one else with my choppers!!!


StarStarStarStarStar The office personnel are all friendly and pleasant and the care is excellent. — 

The office personnel are all friendly and pleasant and the care is excellent.


StarStarStarStarStar So far, so good! — 

I have a Zoom whitening appointment scheduled for late March. Hoping for a dramatic improvement in the color of my teeth. The consultation experience was pleasant. Office is modern and clean.


StarStarStarStarStar I was late and they accepted me with open arms. — 

I was late and they accepted me with open arms.


StarStarStarStarStar Dr — 

Dr. Rudolph and his assistant were so wonderful!!! They made sure I understood my treatment, understood my medications, and scheduled follow up and emergency contact information!


StarStarStarStarStar Always great and friendly service! — 

Always great and friendly service!


StarStarStarStarStar Very welcoming and informative environment. — 

Everyone in the office is very friendly and helpful, and helped me gain an understanding of my dental situation. I was also provided with alternatives in the financing department, which was very much appreciated.The hygienist was very friendly and completed the cleaning in a timely fashion while being very gentle.


StarStarStarStarStar Always a good experience — 

I recommend this practice. Never much of a wait. Always pleasant.


StarStarStarStarStar Excellent Service — 

Great, friendly, professional staff. My teeth look wonderful!!


StarStarStarStarStar Dr. Mackey and staff are top notch. I would definitely recommend this practice to anyone. — 

Dr. Mackey and staff are top notch. I would definitely recommend this practice to anyone.


StarStarStarStarStar I have never had a bad visit. Every time I go my teeth leave in better shape.  — 

I have never had a bad visit. Every time I go my teeth leave in better shape.


StarStarStarStarStar As usual I was very impressed with my treatment. — 

As usual I was very impressed with my treatment.


StarStarStarStarStar Wonderful place — 

Such an attractive, neat and clean office. Staff is all great to deal with.


StarStarStarStarStar A fun place to be — 

Very professional and knowledgeable staff.


StarStarStarStarStar Everyone was professional, friendly, and informative. — 

Everyone was professional, friendly, and informative.


StarStarStarStarStar Wouldn't change a thing, excellent, professional, caring people!! — 

Wouldn't change a thing, excellent, professional, caring people!!


StarStarStarStarStar Lovely environment, utmost professionalism , and a personal touch make this much more than a... — 

Lovely environment, utmost professionalism , and a personal touch make this much more than a required trip to the dentist....it's a friendly, happy, positive experience.


StarStarStarStarStar Not your ordinary dentist — 

lovely environment, the utmost professionalism, and personal connections make this much more than a required visit to the dentist....it's actually a happy, positive experience! Who knew that could ever be possible!!


StarStarStarStarStar The entire staff is very friendly and very professional. — 

The entire staff is very friendly and very professional.


StarStarStarStarStar Amy is very good and  — 

Amy is very good and has great touch and personality


StarStarStarStarStar All staff members are very friendly and approachable should I have any questions.  — 

All staff members are very friendly and approachable should I have any questions.


StarStarStarStarStar When I go to Smile Design Assoc — 

When I go to Smile Design Assoc. for a dental appointment I feel like I am going to visit my friends. A truly good, competent office.


StarStarStarStarStar Everyone is friendly and professional. Your services are reasonably priced. — 

Everyone is friendly and professional. Your services are reasonably priced.


StarStarStarStarStar Best dentist office EVER. Won't change providers unless I move far away. — 

Best dentist office EVER. Won't change providers unless I move far away. Competent, friendly, knowledgable staff and Doctor.


StarStarStarStarStar Cleaning and check up — 

Friendly and knowledgeable staff. Would recommend to a friend or family member.


StarStarStarStarStar Staff is always friendly, knowledgeable and professional and they provide dental service in a... — 

Staff is always friendly, knowledgeable and professional and they provide dental service in a comfortable and relaxed setting. What more can you ask?


StarStarStarStarStar Always a pleasant experience — 

Always a pleasant experience


StarStarStarStarStar Staff is always friendly and truly care about you.  — 

Staff is always friendly and truly care about you.


StarStarStarStarStar Professional, courteous, and my mouth has never felt better! — 

Professional, courteous, and my mouth has never felt better!


Reply

Thanks for your great review! We appreciate your positive feedback!

StarStarStarStarStar Great dentistry and service! — 

Great dentistry and service!


Reply

Thank you for your great review!

StarStarStarStarStar Office is always very clean! — 

Office is always very clean!


Reply

Thanks for the great review!

StarStarStarStarStar Everyone is great to deal with in the office. The staff is friendly. — 

Everyone is great to deal with in the office. The staff is friendly.


Reply

Thanks for your great review of our staff. We all make an effort to make your visit a pleasant one!