SkyVision Centers

Full Service Family Eye Care - See What's Next!

Star Star Star Star Star 529 Reviews

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Reviews

StarStarStarStarStar long time patients —    (Patient since 2007)

What choice do we have? The expertise is Dr. Darrell! Thanks for having us. Dixie and Ted


StarStarStarStarStar  —    (Patient since 2019)

Very satisfied and comfortable with the entire staff. Received immediate relief from dry eye. That made my day.


StarStarStarStarStar Skyvision has excellent doctors and staff.  —    (Patient since 2014)

Skyvision has excellent doctors and staff.


StarStarStarStarStar Staff and Dr Kaye are great and very helpful! —    (Patient since 2014)

Staff and Dr Kaye are great and very helpful!


StarStarStarStarStar Everyone was very professional. —    (Patient since 2015)

Everyone was very professional.


StarStarStarStarStar Fit me in at the last minute  —    (Patient since 2011)

Fit me in at the last minute due to an emergency situation. Very short wait!


StarStarStarStarStar Very friendly, professional and prompt. —    (Patient since 2012)

Very friendly, professional and prompt.


StarStarStarStarStar  —    (Patient since 2006)

All the staff is extremely friendly and knowledgeable. Dr. White explains everything so you never leave with unanswered questions.


StarStarStarStarStar Dr. White's staff is very professional. It was... —    (Patient since 2010)

Dr. White's staff is very professional. It was good to see Dr. Schlagel again.


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Our Medical Doctor, Dr. White is top-notch. Dr. Schlegel is a gem!

StarStarStarStarStar very thorough......all the folks were very help... —    (Patient since 2019)

very thorough......all the folks were very helpful and friendly


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We also have great patients!

StarStarStarStarStar Very clean, professional, and welcoming. Great... —    (Patient since 2019)

Very clean, professional, and welcoming. Great staff and felt very comfortable with both the doctor and his assistant.


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Thank you for sharing your experience.

StarStarStarStarStar  —    (Patient since 2007)

Very good experience. Jennifer both personable and professional, and I enjoyed meeting Dr. Schoeck; she was excellent as well.


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Jennifer is truly an asset to our organization and Dr. Schoeck has been a valuable addition to our team of doctors this past year.

StarStarStarStarStar Excellent service from beginning to end. Nice t... —    (Patient since 2015)

Excellent service from beginning to end. Nice to see such an efficient operation.


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We are committed to giving our patients excellent examinations, meaningful education and quality, professional care.

StarStarStarStarNo Star I had an apt for 1:30, which should have been t... —    (Patient since 2006)

I had an apt for 1:30, which should have been the second appt of the day. I did not see the doctor until 2:45. One hour and 15 minutes past appt! Receptionist was a little snippy with me when I told her I didn’t have to pay a co-pay. That was resolved when the billing clerk explained why. All in all, not a pleasant experience as compared to all my other visits.


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That truly sounds like an experience that did not meet your expectations this past visit. We are sorry for the inconvenience of your appointment time and are glad your billing issue was resolved with a good explanation. Thank you.

StarStarStarStarStar Appointment reminder was helpful. —    (Patient since 2012)

Appointment reminder was helpful.


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We are glad you find our automated text and/or email reminders helpful.

StarStarStarStarStar The doctor made me feel good about my eyes.My... —    (Patient since 2018)

The doctor made me feel good about my eyes. My hard work on the eye infection sees to have paid off. I am anxious to continue my regular schedule of living by myself and hopefully driving for several years yet.


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We want you to keep getting out and about!

StarStarStarStarStar Great service, friendly personnel, very nice en... —    (Patient since 2019)

Great service, friendly personnel, very nice environment


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Your comments are appreciated.

StarStarStarStarStar the staff was wonderful and patient  —    (Patient since 2019)

the staff was wonderful and patient


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Thank you Nancy!

StarStarStarStarStar they are very professional and friendly. They e... —    (Patient since 2016)

they are very professional and friendly. They explain everything to you and answer your questions. thanks


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Education is tops on our list!

StarStarStarStarStar Friendly, knowledgeable staff. —    (Patient since 2017)

Friendly, knowledgeable staff.


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Friendly and kind patient! Thank you Christine.

StarStarStarStarNo Star Great experience but visit took longer than exp... —    (Patient since 2008)

Great experience but visit took longer than expected


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We are glad you felt well cared for and are sorry that you felt your visit took longer than it should have.

StarStarStarStarStar Dr was excellent Also receptionist awesome —    (Patient since 2017)

Dr was excellent Also receptionist awesome


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Great! Thank you for sharing.

StarNo StarNo StarNo StarNo Star Disappointed  —    (Patient since 2008)

I was disappointed in the fact that my routine exam became a medical visit with a copay charge of $40 because of a diagnosis from 10 years ago.


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We are sorry you are disappointed with your billing. A routine exam and a medical examination are very different and in most cases are completely different insurance companies. There are cases where we do not have control over how that goes as the insurance companies dictate those details. We are happy to explain this and any other billing questions.

StarStarStarStarStar Staff makes you feel comfortable and are very ... —    (Patient since 2018)

Staff makes you feel comfortable and are very professional. This was my second visit as a new patient and will certainly continue to come for eye care.


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Our staff is very kind and professional and we care about each patient. We look forward to your next visit!

StarStarStarStarStar The office was beautiful, clean and serene. Th... —    (Patient since 2019)

The office was beautiful, clean and serene. The entire office staff was welcoming, friendly and excellent at their job.


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We want patients to feel well cared for and like they would want to be treated. Welcoming environment, friendly and experienced staff . . . Thank you for the kind review.

StarStarStarStarStar Addressed my urgent issue immeiately.  —    (Patient since 2019)

Staff was very professional and friendly. Andy did a great job on the preliminary tests. Dr, Kaye was very personable and thorough in his exam and explanation of my problem. I am glad I found this practice and will be happy to continue with them. as a new patient, I was experiencing an urgent problem and they got me in immediately. Thank you all.


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We are committed to the people in the surrounding communities we serve and offer "same-day" eye emergency visits. We are glad you were able to be helped and tell your friends!

StarStarStarStarStar Everyone at SkyVision is pleasant and professio... —    (Patient since 2007)

Everyone at SkyVision is pleasant and professional. I recommend them to all.


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We value your referrals!

StarStarStarStarStar What a great place, such pleasant staff, such a... —    (Patient since 2012)

What a great place, such pleasant staff, such a comfortable atmosphere and love location of this office.


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This location has turned out to be a great one for sure! Since the opening of Crocker Rd all the way to I-480 that has been helpful for many patients as well. It's always nice to have a late breakfast, lunch or early dinner at Crocker Part after an appointment here right?

StarStarStarStarStar 👍👀👍 —    (Patient since 2014)

The staff is Great, always friendly, knowledgeable, and willing to help with any problems. Over the years I have developed a very nice relationship with Dr Schlegel. It's always nice when your Dr knows you, and relates to you in a personal and professional way. Dr Schlegel will be missed. Have a nice retirement ! I have known Dr White for over 30 years, since his time in Lakewood. He has done a number of procedures on me, and referred me to an excellent surgeon , for a problem he found. I have great respect for Dr White and his staff. I have recommended him to many friends and colleagues, and they were all very happy that I did. Thank You, Skyvision David Kocinski


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David, We will all miss Dr. Schlegel too. He started SkyVision with Dr White so he will still be part of the SkyVision family! Your tenure with SkyVision is much appreciated.

StarStarStarStarStar Skyvision Office Visit —    (Patient since 2014)

The office is a nice atmosphere. The people are very professional, friendly, and really seem to know what they are doing. While they are very efficient, I never felt like anyone was rushing, and they took the time to answer all my questions.


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We take the time with each patient to make sure your questions are answered and that you are receiving good care. Thanks for noticing and letting others know who may be considering us for their eye care facility.

StarStarStarStarStar Notation could be made at the time of schedulin... —    (Patient since 2017)

Notation could be made at the time of scheduling if the wheel chair accessible room will be needed avoiding over long wait for patient to be seen.


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Point well taken and shared . . . Thank you

StarStarStarStarStar Everyone is so friendly. We’ve been to a few of... —    (Patient since 2013)

Everyone is so friendly. We’ve been to a few of the doctors in the practice and they’re all wonderful. Clean and comfortable office.


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All of our doctors are great and the staff works well together all along your journey during your visit. We are glad you are our patient and hope to see you next time!

StarStarStarStarStar  —    (Patient since 2017)

Efficiency, kindness and expert service is the hallmark of Sky Vision.


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That is our goal so we appreciate you taking the time to tell others!

StarStarStarStarStar Efficient and pleasant staff.  —    (Patient since 2019)

Efficient and pleasant staff.


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Thanks Amy!

StarStarStarStarStar Skyvision —    (Patient since 2005)

I have been a patient of Dr. Darrell White for 30+ years. Even though I moved from the west side of CLE to the south side of CLE, I have stayed with him. I value his expertise and professionalism and have total faith and trust in his ability. I only entrust my eyesight to Dr. White!


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Your story will help others and we appreciate you taking the time to share it!

StarStarStarStarStar Good,friendly service in a reasonable timeframe... —    (Patient since 2019)

Good,friendly service in a reasonable timeframe. Dr. White is wonderful. He makes you feel comfortable . I originally chose SkyVision because it was close to home; but now having been there, I will never change.


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We love having you here, so back at you James!

StarStarStarStarStar Just had my routine eye exam everybody in the o... —    (Patient since 2011)

Just had my routine eye exam everybody in the office was very helpful polite and courteous and I've always liked the wide variety of choices for when you need glasses or assistance and questions answering from the staff good group to try


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Our opticians are there for you every step of the way to make sure you are "looking good" and "feeling great" about your glasses!

StarStarStarStarStar Dr. White & his staff were efficient,friendly &... —    (Patient since 2019)

Dr. White & his staff were efficient,friendly & caring.


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We enjoy our patients and care about their health!

StarStarStarStarStar Appointment on time, friendly staff, caring doc... —    (Patient since 2007)

Appointment on time, friendly staff, caring doctors.


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We have friendly, kind patients too!

StarNo StarNo StarNo StarNo Star I waited way to long. 45 min until I went in an... —    (Patient since 2008)

I waited way to long. 45 min until I went in and another 12 until I saw doctor. Longest I've ever waited for doctor. Cleveland Clinic is much quicker. SykVision needs to seriously reevaluate how they managing appointments. This is the second time this has happened to me.


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We are truly sorry for your wait. We do pay attention to wait times and there is no debate about that things may get backed up if a particular appointment becomes more complicated than what originally scheduled for. We treat all our patients with the utmost care and consideration when they are here and do our best to respect appointment times. We are sorry for any inconvenience this made in your day.

StarStarStarStarStar I waited one hour and ten minutes in your waiti... —    (Patient since 2005)

I waited one hour and ten minutes in your waiting room. But the staff (Lenora) and the doctors were very attentive and got me out quickly.


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Your time is valuable, that day did get away from us and we do offer our sincere apologies.

StarStarStarStarStar Long wait —    (Patient since 2011)

Other than the wait to see the doctor after my initial exam, the appointment went well. Also my appointment was 2pm and I was not called till 2:30 or after. Enjoyed my technician Jessica.


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Jessica is new to us and we enjoy working with her too!

StarStarStarStarNo Star Everyone there is very nice and professional —    (Patient since 2019)

Everyone there is very nice and professional


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Rose, Thank you for your kind review!

StarStarStarStarStar Thank you for taking good care of me. —    (Patient since 2006)

Thank you for taking good care of me.


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We truly care about our patients' eye health and appreciate that you shared your experience with others.

StarStarStarStarStar As a first time Patient of SkyVision Center, I ... —    (Patient since 2019)

As a first time Patient of SkyVision Center, I was so impressed with the entire process. From the check in with their professional staff to the initial exam with a staff member, to the actual time with Dr. White. I could not be more satisfied with my entire experience. Everything was explained and left feeling confident I was in good hands and the diagnosis gave me a path moving forward to treat my condition. So Thank You!


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Our entire staff is dedicated to the education of the patient on their eye health (answering questions, explaining any treatments, etc.) We appreciate the time you took in sharing your experience with us as a first time patient! We look forward to continuing your care! Tell your friends.

StarStarStarStarStar Great friendly comfortable atmosp —    (Patient since 2010)

Great friendly comfortable atmosphere


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You are part of our SkyVision family and we want you to feel comfortable and welcome.

StarStarStarStarStar I had my first visit this week and I'm very hap... —    (Patient since 2019)

I had my first visit this week and I'm very happy with the SkyVision in Westlake. The exam I got was much more thorough than where I went previously.


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Thank you for sharing your visit experience with those who may be considering SkyVision for their eye care.

StarStarStarStarStar Everyone is friendly and courteous. —    (Patient since 2019)

Everyone is friendly and courteous.


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Thank you!

StarStarStarStarStar I saw Dr. Kaye for a contact exam. He determine... —    (Patient since 2005)

I saw Dr. Kaye for a contact exam. He determined I only need one contact for my right eye. Anyway I am seeing better than I ever did with contacts. His conclusion was perfect.


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Dr. Kaye is truly a fine eye doctor!

StarStarStarStarStar Very friendly staff, up to date equipment. —    (Patient since 2019)

Very friendly staff, up to date equipment.


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Dr White keeps up with the latest technology to give you the best care!

StarStarStarStarStar This is the best eye place. —    (Patient since 2011)

This is the best eye place.


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Your vote counts . . . The "eyes" have it!

StarStarStarStarStar From the Dr's to office staff everyone is frien... —    (Patient since 2011)

From the Dr's to office staff everyone is friendly and professional. They make you feel very welcome and comfortable.


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Fun too!?! See you next time.

StarStarStarStarStar . —    (Patient since 2019)

Both Drs I saw were friendly, professional, answered my questions, & seemed very knowledgeable


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Thank you for sharing your experience with others.

StarStarStarStarStar Excellent service and staff —    (Patient since 2019)

Excellent service and staff


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Glad to have you here as our patient!

StarStarStarStarStar The initial visit was very professional and eff... —    (Patient since 2019)

The initial visit was very professional and efficient. We haven't had the actual cataract surgery yet - so I'd actually have to wait until this whole process is complete before I'd recommend this office and doctor. However, based on the first visit - so far so good.


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Our commitment to you is to give you an excellent surgical eye care experience!

StarStarStarStarStar Friendly staff and always top quality care from... —    (Patient since 2013)

Friendly staff and always top quality care from the doctors!


StarStarStarStarStar Very friendly and caring. Clients are treated a... —    (Patient since 2009)

Very friendly and caring. Clients are treated as the most important person there at that moment.


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You are important! We are happy you felt good about your visit and we look forward to your next visit!

StarStarStarStarStar Everyone is friendly, knowledgeable and profess... —    (Patient since 2005)

Everyone is friendly, knowledgeable and professional.


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We are so glad to be acknowledged for exactly for what we believe in for the best eye care for our patients! Our staff is all those things!

StarStarStarStarStar The best doctors and staff!! With so many issue... —    (Patient since 2013)

The best doctors and staff!! With so many issues, I feel confident as this staff has the highest expertise by far, and always are so caring and supportive.


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Your sharing your comfort and confidence in us makes us feel good about each day we are here. Thank you!

StarStarStarStarStar I recommend to friends & Family.....always exce... —    (Patient since 2010)

I recommend to friends & Family.....always exceeds expectations....


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Our SkyVision family of patients is growing because of recommendations like yours. We seek to exceed expectations and thank you for letting others know!

StarStarStarStarStar Wonderful doctors & nurses. A great staff, alw... —    (Patient since 2005)

Wonderful doctors & nurses. A great staff, always patient & caring! I get the best care at Skyvision, they are always there to help & support me.


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Yes we are!

StarStarStarStarStar World-class doctors, great staff.  —    (Patient since 2016)

World-class doctors, great staff.


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Wow, thank you for your review. We work hard as a group to give great care to our patients.

StarStarStarStarStar  —    (Patient since 2015)

I was apprehensive at first, The professional manner set me at ease almost immediately the service and quality of work was all that I could ask for


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Going to any doctors office for the first time can be a bit uncomfortable. Our entire staff is committed to providing each patient with the best experience possible.

StarStarStarStarStar It was good, everyone is always very helpful an... —    (Patient since 2011)

It was good, everyone is always very helpful and answers any question you have


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Education is so important and our experienced professional staff does their best to explain your care to you.

StarStarStarStarStar  —    (Patient since 2014)

I was taken promptly and processed. The attendants were helpful and kind and answered my questions. The lady who transported me was impressed with the clinic. She was a nurse practitioner from Washington state visiting.


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Thanks for taking the time to share your experience. We are a truly patient-focused eye care center and because we are an independent practice, we can give the type of care we would want for ourselves and our very own family!

StarStarStarStarStar Highly Recommended  —    (Patient since 2017)

Very friendly and personable employees and always a pleasant visit


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Thanks!

StarStarStarNo StarNo Star Visit was nice. Very courteous people. —    (Patient since 2019)

Visit was nice. Very courteous people.


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Thank you

StarStarStarStarStar Very good experience from opening the door to i... —    (Patient since 2014)

Very good experience from opening the door to it closing behind me ! Everyone is nice, well trained, and makes you feel like your in the right place to trust something as important as your eye sight to.


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Your well thought out and written review will be very helpful to others considering their eyesight care with us. Thank you!

StarStarNo StarNo StarNo Star My appointment was at 9 I waited 40 minutes b... —    (Patient since 2008)

My appointment was at 9 I waited 40 minutes before I went back to get my eyes checked Then when the nurse was done checking g me it took another 10-15 minutes for the doctor to see me. If I was 40 min late for my appointments you would charge me for the visit... what reprocutions do you have ?


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We are so sorry for the delay in getting your appointment started. Our desire is to stay on track with our appointment times and there are certainly times when the appointment times get derailed due to some appointments becoming more complex than anticipated. We are truly sorry for any inconvenience that this made in your day.

StarStarStarStarStar A great place to be! —    (Patient since 2019)

Love everyone who works there. Love Dr. White. Everyone made me feel important and everyone was very professional. The tea and hot chocolate in the waiting room are a plus but why no coffee? I am very pleased with this doctor's office!


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Typically we have about 3 kinds of coffee . . . LOL We do love our patients too. See you next time!

StarStarStarStarStar Everyone was very friendly and professional.  —    (Patient since 2019)

Everyone was very friendly and professional.


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Our staff is quite friendly for sure! We enjoy our great patients and we know as a staff that our collective experience and support for one another creates an excellent eye care experience!

StarStarStarStarNo Star recommended. —    (Patient since 2019)

very efficient and clean office. staff very nice


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Your recommendations to others for their eye care is appreciated!

StarStarStarStarStar Entire staff is kind and consider —    (Patient since 2010)

Entire staff is kind and considerate


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We value our patients!

StarStarStarStarStar The entire staff is amazing at SkyVision. Alway... —    (Patient since 2015)

The entire staff is amazing at SkyVision. Always professional, friendly, polite and willing to go the extra mile to accommodate your needs. The doctors provide a thorough exam and take time to answer all your questions. It is a great experience when I attend my appointments at SkyVision.


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Your well thought out and written review is quite special to us. Your comments are right in alignment with our core values for patient care. Thank you!

StarStarStarStarStar Great doctors, friendly caring people, great fa... —    (Patient since 2006)

Great doctors, friendly caring people, great facility and tremendous care!


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Thanks!

StarStarStarStarStar Dr. Schlegel and Dr. White professional and fri... —    (Patient since 2012)

Dr. Schlegel and Dr. White professional and friendly.


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They are the ultimate eye care team for sure!

StarStarStarStarStar From Day 1 Sky Vision has been fantastic.  —    (Patient since 2007)

From Day 1 Sky Vision has been fantastic. Every Dr is very professional and knowledgeable. Dr White diagnosed me several years back with Narrow angled glaucoma. I was in so much pain and went to my Family dr 2 times before seeing dr White. The front desk team got me in right away and Dr White was amazing. My eye health is exceptional now thanks to them. I would highly recommend them!


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We are so happy you feel well cared for. We take your eye care seriously and we are grateful for your recommendations.

StarStarStarStarStar Very caring, answers all my questions, great se... —    (Patient since 2008)

Very caring, answers all my questions, great service


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Great patient!

StarStarStarStarStar Quality and Care are Tops at Skyvision —    (Patient since 2010)

Skyvision is not only the place to go for top shelf, state of the art, care for your eyes, their selection and quality of eyeware is unparaleld. I've never before had glasses that fit so well with such perfect optics. People actually comment favorably on my glasses! For anyone with eye problems or who wears glasses, it's all well worth the price. Plus, everyone is incredibly friendly and helpful.


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Our eyewear selection and opticians are top shelves and we are so appreciative of your kind review! Thank you!

StarStarStarStarStar Courteous, professional and friendly! —    (Patient since 2013)

Courteous, professional and friendly!


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We truly like our patients and want them to feel comfortable and well cared for here!

StarStarStarStarStar Everyone very helpful from front desk personnel... —    (Patient since 2019)

Everyone very helpful from front desk personnel , the person rooming me, the doctor and the person helping me pick out my glasses.


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Start to finish, sounds like a great visit! Thanks for sharing your story.

StarStarStarStarStar  —    (Patient since 2005)

Staff at Skyvision are caring and friendly. They take the time to ask questions about your needs and explain anything you are unsure about. I would and have recommended friends and family here for their eye care.


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Your recommendations to friends and family are truly appreciated!

StarStarStarStarStar Appointment went well and everything was good. —    (Patient since 2005)

Appointment went well and everything was good.


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Thank you Barbara!

StarStarStarStarStar SkyVision highly recommended.  —    (Patient since 2005)

Drs. Kay and White and the rest of the staff are very thorough and efficient. My family has had 4 eye emergencies in the last 10. The doctors have made themselves available immediately in every case.


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Thanks for being part of the SkyVision family!

StarStarStarStarStar Everyone in the front office was very friendly ... —    (Patient since 2014)

Everyone in the front office was very friendly and the staff that took care of the pre - exam very professional and courteous. The wait time was a little more than I expected due to the many papers I had to fill out. Just a suggestion, if you are aware the patient will need to fill out a health questionnaire, that you could mail the form to the patient before his appointment. I know for myself I get nervous when I have to remember on the spot my medical history and fill out a very long form.


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We appreciate the comments. We do have forms online that can be printed so if that was not mentioned, we do apologize. The check-in process, especially for new patients can be a bit cumbersome due to the amount of information required by the new Electronic Health Record systems. Your next visit should be a bit shorter on the front end! Thank you for sharing your thoughts.

StarStarStarStarStar Five star business. Feel comfortable there an e... —    (Patient since 2016)

Five star business. Feel comfortable there an everyone cares about you*


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Yes, we do!

StarStarStarStarStar LOOK no further than SkyVision for the best. —    (Patient since 2008)

As a patient of Drs. Schlegel and White for about 20 years I have the utmost confidence in them and I do recommend them to anyone who asks me about an eye doctor. They are experts in their field!


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We appreciate you sharing for others to read. We do have a highly experienced and progressive staff committed to the best quality of eye care. Your referrals are appreciated.

StarStarStarStarStar Friendly and knowledgeable and on time —    (Patient since 2017)

Friendly and knowledgeable and on time


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Thank you for taking the time to share your experience with others!

StarStarStarStarStar I was very pleased with my appt. on Wed 1/16/19... —    (Patient since 2008)

I was very pleased with my appt. on Wed 1/16/19. Everyone was quite helpful and friendly. I was in and out of the office in good time,


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So glad your experience met your expectations!

StarStarStarStarStar I have complete confidence in Dr White. I —    (Patient since 2009)

I have complete confidence in Dr White. I


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Dr. White is committed to his patients and delivering the best quality care and education possible.

StarStarStarStarStar am always happy with the competent & friendly s... —    (Patient since 2013)

am always happy with the competent & friendly staff.


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We have friendly patients too! See you next time.

StarStarStarStarStar I was very pleased with the courteous and prof... —    (Patient since 2019)

I was very pleased with the courteous and professional support I received


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Thank you for the 5 star review!

StarStarStarStarStar Great office and great people —    (Patient since 2008)

Great office and great people


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Thank you for your kind words.

StarStarStarStarStar Very easy to use and great customer service  —    (Patient since 2008)

Very easy to use and great customer service


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Our staff is truly friendly from start to finish. A patient will see several different staff members during their visit and we are here to make that a pleasant one!

StarStarStarStarStar Very pleasant. Very knowledgeable people there... —    (Patient since 2019)

Very pleasant. Very knowledgeable people there. Friendly.


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Very pleasant patients too!

StarStarStarStarStar Very professional - I have been to a lot of eye... —    (Patient since 2018)

Very professional - I have been to a lot of eye doctors and offices, and being told why you are doing what you are doing during an exam is platinum when I think of


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Our commitment to educating our patients is steadfast. Thank you for your review!

StarStarStarStarStar There was no place to leave a comment on the be... —    (Patient since 2014)

There was no place to leave a comment on the below questions so I’ll leave it here. Love everything about Sky Vision except the last two times we went there (myself and my son) things were always way behind and we were not seen until 45 minutes past our appointment times which is reallly not acceptable. Other than that, we are very happy with everything else.


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We truly are sorry for the delays in your last appointments. We do read all responses and check to determine if adjustments in scheduling are necessary or if there are other factors to consider. We are committed to giving our patients the time needed for the highest quality of examination. We value you and your family as our patients.

StarStarStarStarStar Great staffSuperior physicia —    (Patient since 2017)

Great staff Superior physicians


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Your comments are appreciated!

StarStarStarStarStar The service that I received was excellent.  —    (Patient since 2012)

The service that I received was excellent.


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Thanks you for sharing your experience.

StarStarStarStarStar The staff is wonderful and explain things to he... —    (Patient since 2014)

The staff is wonderful and explain things to help you to understand what's going on with your eyes and doctor white is great


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We feel education is a large part of making you comfortable with your treatment recommendations.

StarStarStarStarStar I can see clearly now..  —    (Patient since 2018)

From start to finish everyone is friendly, professional and make you feel like a part of the SkyVision family. Dr. Kaye is phenomenal. Highly recommend in a heartbeat.


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Glad you are "seeing clearly" and your review is important for others to see when considering their eye care facility. WE appreciate your time.

StarStarStarStarStar  —    (Patient since 2006)

Services are exceptional, staff is alwaways polite and friendly


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Thank you for the 5 star review!

StarStarStarStarStar The best care for your eyes is Skyvision —    (Patient since 2015)

Excellent doctors and staff! So professional and courteous.


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One of the most important criteria for our staff is - must be "kind and caring" so, along with technical skills, it is a dynamite combination. Thank you for sharing your experience with others. Happy Holidays and Happy New Year!

StarStarStarStarStar Great staff knowledgeable docs  —    (Patient since 2011)

Great staff knowledgeable docs


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Great patients!

StarStarStarStarStar Dr. White is an excellent physician. I trust hi... —    (Patient since 2006)

Dr. White is an excellent physician. I trust him. The office staff is very efficient, friendly.


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We appreciate your kind comments!

StarStarStarStarStar Everyone is friendly as well as professional —    (Patient since 2005)

Everyone is friendly as well as professional


Reply

Your acknowledgment of our staff and their professionalism is helpful to others who may consider us for their eye care1 Thank you!

StarStarStarStarStar Very prompt, got in right away with very little... —    (Patient since 2016)

Very prompt, got in right away with very little waiting


Reply

Each day we begin with the commitment to keeping appointments running on time . . . alas . . . it doesn't always go the way we hope, but, when wait times extend it is because we are giving each patient the care for their eyes that they need. We are happy you had a great day!

StarStarStarStarStar Staff very friendly docs super informative tech... —    (Patient since 2009)

Staff very friendly docs super informative technicians very knowledgeable!


Reply

Our technicians are extremely knowledgeable and work closely with the doctors to ensure the very best care of your eye health possible!

StarStarStarStarStar I have total confidence in Dr. Kaye and the ent... —    (Patient since 2007)

I have total confidence in Dr. Kaye and the entire Skyvision staff. They treat me as if I were a family member.


Reply

We have a huge extended SkyVision family and we are happy to have you part of it.

StarStarStarStarStar Always courteous and helpful —    (Patient since 2016)

Always courteous and helpful


Reply

Our patients are the best too!

StarStarStarStarStar Dr. White is the best. Explains everything in l... —    (Patient since 2015)

Dr. White is the best. Explains everything in layman's terms and treats his patients with dignity and understanding


Reply

Patient education/understanding is a priority for Dr. White and we are happy you felt well cared for.

StarStarStarStarStar The entire staff is friendly and knowledgeable.... —    (Patient since 2007)

The entire staff is friendly and knowledgeable. The Dr.,s are fantastic.


Reply

Happy Holidays to you and your family!

StarStarStarStarStar Denise Woods —    (Patient since 2018)

The staff is wonderful kind and courteous, Dr White took the time to answer all of my questions and explain in detail what he has to do to my eyes, I'm grateful that I found him.


Reply

Education of the patient is one of the most important parts of the visit. We are so happy you feel you understand your care and are comfortable here.

StarStarStarStarStar Dr White and his entire staff are most courteou... —    (Patient since 2018)

Dr White and his entire staff are most courteous and very professional. Highly recommend this practice.


Reply

We truly appreciate your recommendation!

StarStarStarStarStar Polite,friendly staff running on time! —    (Patient since 2011)

Polite,friendly staff running on time!


Reply

Thank you!

StarStarStarStarStar The staff at SkyVision are awesome! —    (Patient since 2006)

The staff at SkyVision are awesome from the front desk to the doctors! The exam was thorough and everything was explained in a way that I understood. I was pleased to have Jennifer give me my eye exam as I have had her in the past.. She is truly an asset to SkyVision. She makes you comfortable and is very pleasant to talk to.


Reply

Jen is certainly a true asset to the SkyVision organization. She is highly regarded by her co workers and doctors as well. We are lucky to have her here for our patients and thank you for taking the time to acknowledge her and the quality of care you received.

StarStarStarStarStar Friendly, efficient, professional!!! —    (Patient since 2007)

Friendly, efficient, professional!!!


Reply

Fun, exceptional, patients!!!

StarStarStarStarStar Great staff. Always feel respected. —    (Patient since 2005)

Great staff. Always feel respected.


Reply

We also have great patients!

StarStarStarStarStar Excellent always treated with respect and court... —    (Patient since 2005)

Excellent always treated with respect and courtesy by staff and physicians. Patient for over 18 years


Reply

Your long time relationship is truly important to us and your words are valuable to those who may be considering us for their eye care.

StarStarStarStarStar Quality —    (Patient since 2013)

I think you're emails are very good and informative and timely. I think Doctor Schlegel , sorry if it's misspelled but I think he is very good and has an excellent chair side manner good in his craft and a lot of common sense talk . I will miss seeing him


Reply

He is the real deal for sure! An outstanding eye doctor and equally outstanding individual. We are committed to providing all of our patients that equally excellent chair side manner and common sense talk!

StarStarStarStarStar I just feel very comfortable , super personal !... —    (Patient since 2005)

I just feel very comfortable , super personal !!!


Reply

Glad you had a great experience!

StarNo StarNo StarNo StarNo Star Waited way too long for the actual eye exam. Th... —    (Patient since 2018)

Waited way too long for the actual eye exam. There was absolutely no one else in the waiting area. When we went to look at glasses, there was only 1 person working & they were helping someone else. We wanted to look at sports goggles, but they were locked up. Very strange. I was not allowed access to even let my son try them on. We had to leave immediately because I had a sitter for my other son until only 5:15. I clearly underestimated how long a simple eye exam would take. We have had eye exams at other places that took only half the time that it took at Sky Vision.


Reply

Your wait time was truly extended that day and I am sure that caused frustration for you and the timing of your day. We are pleased to note that you were able to return and get the help you needed for your son's sport glasses. Our opticians are quite helpful and we know he will love them!

StarStarStarStarStar Dr Kaye and the entire staff were excellent.  —    (Patient since 2018)

Dr Kaye and the entire staff were excellent.


Reply

Your review is much appreciated! Dr Kaye is an exceptional eye doctor!

StarStarStarStarStar I received a very thorough exam. Both the docto... —    (Patient since 2017)

I received a very thorough exam. Both the doctor and technician were terrific.


Reply

Our staff is experienced and dedicated to giving you the best care possible.

StarStarStarStarStar We have been singing your praises to everyone! ... —    (Patient since 2011)

We have been singing your praises to everyone! Two of our friends at church have already signed up and are now coming to SkyVision.


Reply

Thank you for referring your friends to SkyVision!

StarStarStarStarStar Very thorough examination . Explains results cl... —    (Patient since 2010)

Very thorough examination . Explains results clearly. Good people.


Reply

Our doctors and staff truly want you to understand your care and treatment recommendations. We are happy you are satisfied with your explanations and feel you are getting good care by good people!

StarStarStarStarStar I was given two pages of health questions and w... —    (Patient since 2007)

I was given two pages of health questions and wondered why an eye doctor needed to know all the health questions.


Reply

Eye doctors are no exception to the electronic medical records requirements of all medical doctors. We are a medical eye center not just basic vision care and we are required to request and report certain information. Thank you for asking and next time the information should already be there, it just would need to be confirmed.

StarStarStarStarStar The entire staff is professional, friendly and ... —    (Patient since 2005)

The entire staff is professional, friendly and helpful. And Dr. White is awesome.


Reply

Thank you for taking the time to let us know and share with others!

StarStarNo StarNo StarNo Star I ARRIVED AT 10:30 A.M.. I FILLED OUT THE PAPER... —    (Patient since 2018)

I ARRIVED AT 10:30 A.M.. I FILLED OUT THE PAPERWORK FROM 10:30 A.M. TO 10:45 A.M. MY APPOINTMENT WAS FOR 10:45 A.M. I SPOKE WITH ANOTHER WOMAN NEXT TO ME THAT HAD THE SAME APPOINTMENT TIME OF, 10:45 A.M. ALSO A MAN WHO WAS SEATED NEAR BOTH OF US ALSO STATED TO US THAT HE HAD A 10:45 A.M. APPOINTMENT TIME.! THEN ANOTHER WOMAN SEATED ACROSS FROM THE TWO OF US LADIES ALSO HEARD US TALKING ABOUT HAVING THE SAME APPOINTMENT TIME SAID THAT SHE TOO HAD A APPOINTMENT TIME FOR 10:45 A.M. . THIS IS THE REASON WHY MY FIANCE WAS VERY UPSET TOWARDS THE END OF MY VISIT.! WE HAD PLANS TO GO MEET ANOTHER COUPLE FOR LUNCH SINCE WE WHERE ON THE WEST SIDE OF TOWN.! WE WHERE AT THE OFFICE AT 10:30 A.M. SHARPE.! WE DIDN'T LEAVE UNTIL 1:00 P.M. THAT IS 2/1/2 HOURS.! THAT IS WAY TOO LONG FOR A EXAM.! I DO NOT HAVE ALL DAY TO SPEND AT A DOCTORS OFFICE.! MY TIME IS JUST AS IMPORTANT AS THE DOCTORS IS.! IF THE BAD PEOPLE DON'T SHOW UP ON TIME OR NOT AT ALL DOESN'T JUSTIFY PUNISHING THE GOOD FOR THE BAD ONES.! IF YOU MAKE THE BAD PEOPLE PAY FOR THE MISTAKES THAT THEY MAKE MAYBE THING'S WOULD CHANGE FOR THE BETTER.! PLEASE DON'T PUNISH THE GOOD PEOPLE BECAUSE OF THE BAD PEOPLE THAT DO WRONG. BY NOT SHOWING UP ON TIME OR SHOWING UP AT ALL.! PLEASE DO NOT SCHEDULE 3 OR MORE PEOPLE FOR THE SAME TIME.! THAT IS VERY RUDE AND INCONSIDERATE.! PLEASE REMEMBER THAT.! DON'T WORRY ABOUT THE MONEY.! YOU HAVE MORE THEN ENOUGH PEOPLE THAT WILL BE VISITING YOUR OFFICE TO HAVE THERE EYE'S LOOKED AT.! WE ARE HUMAN BEING'S NOT MACHINE'S.! I ALSO NOTICED THAT YOU HAD ALL WOMEN WORKING FOR YOU.! WHERE IS THE SO CALLED DIVERSITY AT NOW.? EVERYONE CRIES ABOUT THING'S BEING FAIR IN THE WORK PLACE.! WELL I WOULD LIKE TO KNOW WHERE IS IT NOW.? REMEMBER, THE CRY BABIES STARTED ALL OF THIS.! NOW LET'S SEE HOW THEY LIKE EVERYTHING BEING FAIR& RIGHT IN THE WORK PLACE.! THANK YOU VERY MUCH.! SINCERELY, JOANNE M KOSZTOLNYIK.& VINCENT A COOK.! P.S. I WILL BE WATCHING TO SEE IF YOU DO ANYTHING ABOUT THIS SURVEY


Reply

We read all of our surveys and discuss as a group. Apologies from our staff and doctors are extended to you for the extended wait time you experienced at the office last Friday morning. We truly do our best to keep appointments moving along and give all our patients the time their appointments deserve. There are times when appointments expand into more complexity which may extend individual appointment times. Your comments were received and noted.

StarStarStarStarStar Very impressed with facility and staff —    (Patient since 2018)

Very impressed with facility and staff


Reply

Thank you!

StarStarStarStarStar .  —    (Patient since 2013)

I've recommended many to your office.


Reply

We truly appreciate your recommendations!

StarStarStarStarStar Everyone I had contact with was so professional... —    (Patient since 2018)

Everyone I had contact with was so professional, friendly and impressive


Reply

We try to give you the very best care in a friendly, informative and professional manner.

StarStarStarStarStar Been on board since the Lakewood days and don’t... —    (Patient since 2005)

Been on board since the Lakewood days and don’t plan on leaving anytime soon. Great staff as well.


Reply

You are much appreciated as our long time patient. Thank you for sharing your story with others who may be considering their eye care with SkyVision!

StarStarStarStarStar All doctors and staff are all excellent and fri... —    (Patient since 2014)

All doctors and staff are all excellent and friendly.


Reply

Our patients are the best too!

StarStarStarStarStar Latest Visit. —    (Patient since 2005)

Long time patient, excellent doctors. Highly recommend. This is the first time that I have had an unacceptable wait in the waiting room.


Reply

That was a day that got away from us for a couple of reasons. As you know, it is not how we plan our scheduling but unfortunately it was an experience that day. Our apologies, we do value your time and appreciate that you shared your thoughts.

StarStarStarStarStar Great team! SkyVision is the best in Northeast ... —    (Patient since 2012)

Great team! SkyVision is the best in Northeast Ohio.


Reply

Our team is focused on you, the patient! Thanks for feeling it and sharing it!

StarStarStarStarStar Very professional and courteous staff and docto... —    (Patient since 2012)

Very professional and courteous staff and doctors. Dr. White is a great doctor and is always interested in and listening to what I say about my eyes and what is happening with my sight. My cataract surgery went perfectly and I am very happy with the results. I would recommend Skyvision to anyone.


Reply

We are glad you are satisfied with the care you receive and your cataract surgery results were excellent. Cataract surgery is one of Dr White's specialties and the staff is well experienced with what makes for a successful surgical outcome from start to finish. We love that you are happy and will recommend your friends and family to us here at SkyVision.

StarStarStarStarStar Thank you SkyVision Center of Westlake —    (Patient since 2005)

I am very pleased with SkyVision Center of Westlake. My only suggestion is to advise patients to bring a list of medication with them, and also permit the information required at check in to be provided through an email so it can be filled out on a home computer and brought in, saving time and also eliminate errors due to memory like medication dosages. All employees are very courteous and polite. Their personalities are very comforting as testing occasionally is unpleasant.


Reply

Thank you for your feedback. Patients do have access to registration information through their portal which can be accessed with a link via email sent home to set up their account. The registration papers are also available for download on our website in the patient center. If we did not mention these to you at the time of scheduling your appointment we are so sorry. We most certainly could email them directly to you if requested as well. The medication lists, we agree, can be somewhat overwhelming for some. We are happy you felt well cared for!

StarStarStarStarStar Dr. White and office staff got me in last minut... —    (Patient since 2018)

Dr. White and office staff got me in last minute! So accommodating and incredible! Very grateful for this team :-)


Reply

We are lucky as a private practice, we have flexibility and can react quickly to those who have important/timely needs. Thanks for sharing your experience.

StarStarStarStarNo Star Wait time in front lobby is shorter.  —    (Patient since 2008)

Wait time in front lobby is shorter.


Reply

We have moved through the most difficult time period of implementation of our new Electronic Medical Records system and are very thankful for that. We are ready to go and do our best to keep things moving and give great exams!

StarStarStarStarStar Everything went very Smooth. Dr. Kaye .......... —    (Patient since 2017)

Everything went very Smooth. Dr. Kaye was very easy to talk with as was the Eye Care assistant ( I'm sorry but I forget her name) but she was very nice and helpful. All in all very professional.


Reply

Our tech staff is very knowledgeable and you are right, Dr Kaye is easy to talk too! We do our best to educate patients all along the way.

StarStarStarStarStar Always a thorough chechup —    (Patient since 2009)

Great checkup with friendly courteous staff. Could not ask for more.


Reply

Great!

StarStarStarStarStar Don't take my word for it . try it your self. —    (Patient since 2009)

Friendly professional staff. Very organized . The center is second to none.


Reply

Good stuff from you, our valued patient, too!

StarStarStarStarStar My first Skyview office visit.. —    (Patient since 2018)

During my appointment, everyone was courteous and I was impressed with the staff explaining the different tests that were being applied to my eyes. Dr. White is every bit the knowledgeable physician that everyone who recommended him to be.


Reply

See you at your next visit!

StarStarStarStarStar Once you get to see a provider all is well.  —    (Patient since 2015)

Once you get to see a provider all is well. Waited over 45 minutes past appointment time to begin the appointment process.


Reply

There are times when we get backlogged with patient issues that require additional time. We give our all our patients the time their exam requires.

StarStarStarStarStar Everyone was very nice and professional. Very t... —    (Patient since 2018)

Everyone was very nice and professional. Very thorough exam.


Reply

Our staff/docs give you the very best care possible.

StarStarStarStarStar Timely, courteous, very considerate... —    (Patient since 2009)

Timely, courteous, very considerate.


Reply

Your review is much appreciated.

StarStarStarStarStar Very caring professionals —    (Patient since 2005)

Very caring professionals


Reply

Our doctors are excellent!

StarStarStarStarStar  —    (Patient since 2005)

I was a patient of Dr. Darrell White approximately 12 years ago. I was having similar symptoms of my previous condition for 2-3 days. I called the office in the morning, explained my circumstances and got in to see Dr. White within 2 hours. He even referred me to a retinal specialist which I saw the very next morning. I am so very grateful. Thank you Dr. White.


Reply

We do take 24/7 emergencies. We will triage the calls and fit you in as best we can. We are glad you felt your situation was well cared for. See you again hopefully sooner than 12 years!

StarStarStarStarStar 1st Class service.  —    (Patient since 2018)

1st Class service. From the moment you walk in , until you leave, the experience was amazing.


Reply

Awesome!

StarStarNo StarNo StarNo Star Not very happy with the doctors decision, got a... —    (Patient since 2018)

Not very happy with the doctors decision, got all this modern techology and can't even treat a stupid floater in the eye.. Sometimes, i wonder why the place has a stupID YAG LASER, and it won't work on alot of people, to me ITS STUPID AND WASTE OF TIME of having a stupid laser IF IT WON'T TREAT THE MOST SIMPLEST FLOATERS IN THE EYE......


Reply

The yag laser is a highly sophisticated technology. Floaters in the eye are no exception. The yag laser in the office treats 2 other conditions in house as well as floaters. Our doctor will not perform a procedure for floaters unless it is safe beyond question. There are many factors that go in to this. Our evaluations are very thorough and there is no doubt the Dr. discussed the reasons why a laser could not be performed for your floaters and if there were any alternative options.

StarStarStarStarStar I am always greeted with respect and friendline... —    (Patient since 2011)

I am always greeted with respect and friendliness. All the staff are professional and I always feel that my eyes are taken care of in the best way possible.


Reply

Thank you for your kind review

StarStarStarStarStar My physicain was retiring —    (Patient since 2018)

It was my first visit since my physician was retiring so naturally I had no idea what to expect. I was met with a pleasant, friendly receptionist that was followed by a tech ( for lack of a better title) introduced herself as Ann and she took excellent care of me doing what needed to be done before meeting Dr. White. Dr. White was "exactly" as nice as my doctor Chris Harris said he would be and that he knew him well as they were in medical school together. I was "very impressed" with Dr. White as my appointment was on time, no long wait and his professionalism made me feel very comfortable and that I was in good hands. I have a friend that is also seeking a new eye doctor and I told her I was going to a new doctor referred to me and would definitely let her know if I would refer him. Before leaving I took 2 business cards one for me and one for her. I am "highly" suggesting Dr. White to her. Have a good day! Barb Bartlome


Reply

Barb, We appreciate you sharing the story of your visit and how you felt about our staff. See you (and your friends) soon!

StarStarStarStarStar Well organized and friendly staff. Great custo... —    (Patient since 2018)

Well organized and friendly staff. Great customer service


Reply

Thank you

StarStarStarStarStar  —    (Patient since 2005)

A very high tech, up to date, professional practice. A pleasure To visit your office.


Reply

We work hard to be up to date on the latest technologies for the best of care.

StarStarStarStarStar Everyone is so nice and so professional! —    (Patient since 2011)

Everyone is so nice and so professional!


Reply

We care deeply about our patients eye health.

StarStarStarStarNo Star Overall a positive experience but the fact that... —    (Patient since 2018)

Overall a positive experience but the fact that my wife and I were seen very late for our appointments almost caused us to leave the office just before finally being called. Please know that I understand how things can happen in a health care setting. I am a practicing dentist just down the road from you. Believe me, I've had the wheels come off my wagon, schedule-wise many times! But what we have tried to do, is recognize that we are running late, tell the waiting patient the circumstances and we actually give them a token gift if we've made them wait a long time (Starbucks or Panera gift certificate) It really makes a difference in their reaction and lends toward maintaining a good relationship. They are much more forgiving (and frankly much more likely to tell friends good things about us rather than bad) While your entire staff was very nice, no one ever acknowledged or apologized for our long wait (35 minutes for me, longer for my wife). Most of all, it was our first visit. In my office, that's the most important type of patient (a new patient -- first impressions, etc.) .


Reply

We truly appreciate the candid response. Your comments about ways to recognize, appreciate and apologize for the inconvenience of the wait time was well received and initiated some constructive and positive discussion for the staff. We value your input and you as our patients. The doctors and staff.

StarStarStarStarStar Always excellent service & care  —    (Patient since 2009)

Excellent service from start to finish. Dr. Kaye is so knowledgeable and personable!


Reply

He is one of the best optometrists in the area for sure! See you next time.

StarStarStarStarStar Friendly, professional staff and superior care.... —    (Patient since 2005)

Friendly, professional staff and superior care. Drs. White and Schlegel are excellent.


Reply

Glad you felt well cared for. Tell your friends!

StarStarStarStarStar Outstanding care! —    (Patient since 2005)

Thanks to your outstanding care I am a once a year friend.


Reply

See you next year!

StarStarStarStarStar Everyone is very friendly and helpful. The doct... —    (Patient since 2009)

Everyone is very friendly and helpful. The doctors are wonderful.


Reply

Our patients are wonderful too!

StarStarStarStarStar It was one of the best experiences that I’ve h... —    (Patient since 2018)

It was one of the best experiences that I’ve had with any doctors


Reply

We are so glad you felt you were well cared for. We appreciate you sharing your experience with others!

StarStarStarStarStar Very efficient staffDr White exceptional phys... —    (Patient since 2006)

Very efficient staff Dr White exceptional physician


Reply

You are an exceptional patient! Thank you for your kind words.

StarStarStarStarStar I have been seeing Dr. White for 20 plus years,... —    (Patient since 2005)

I have been seeing Dr. White for 20 plus years, I have only had one eye and require special care for my good eye and they always fit me in when I am having problems. Thank you


Reply

We treat our patients as if you are our very own family. We will always try to give you our utmost time and attention.

StarStarStarStarStar Everyone was kind & helpfu —    (Patient since 2018)

Everyone was kind & helpful


Reply

thank you

StarStarStarStarStar Always welcoming presence in beautiful facility... —    (Patient since 2005)

Always welcoming presence in beautiful facility. I have been going to Skyvision for over 20 years and have always had the best doctors and best care. The med techs are excellent, knowledgeable, and efficient...as well as very pleasant and comforting. I’ve had all three doctors...Dr Kaye while I was wearing contacts for years, then last year I was more than pleased to have Dr White and Dr Schlegel care for me as I prepared for double cataract surgery ....(2 weeks apart) no stone was left unturned to make sure everything was PERFECT for my particular needs. Dr.Schlegel made sure all calculations and measurements were reviewed over and over until perfect. Then add the expertise of Dr White that made the surgeries so easy...and so fast . Over a year later I still have 20/20 Vision in both eyes, (distance and close) sun no longer hurts my eyes, and astigmatism was corrected.....haven’t seen this well in over 60 years. I know I usually have to wait at times, so I bring a book and enjoy a cup of coffee or tea from their Kurig machine.


Reply

When a patient takes the time to fully share their experiences with our doctors and staff with others, it is one of the greatest compliments we can receive. Thank you so much!

StarStarStarStarStar Very efficientand fast service —    (Patient since 2017)

Very efficientand fast service


Reply

Glad your visit went well!

StarStarStarStarStar Very professional and friendly reception area t... —    (Patient since 2018)

Very professional and friendly reception area to nurses and doctors.


StarStarStarStarStar  —    (Patient since 2018)

Excellent and professional .


Reply

Appreciative and grateful for you as our patient.

StarStarStarStarStar Everyone at SkyVIsion Center is very nice and e... —    (Patient since 2006)

Everyone at SkyVIsion Center is very nice and easy to work with. I love them! Quality service.


Reply

It is nice to hear and remind ourselves that even though the days may seem quite busy that we are providing excellent care to our patients and they notice!

StarStarStarStarStar SkyVision offers one of the most engaging, prof... —    (Patient since 2018)

SkyVision offers one of the most engaging, professional atmospheres that I have ever encountered in any facet of the medical community. I would highly recommend SkyVision for treatment and assistance.


Reply

The practice was designed to feel open and inviting as well as comfortable and equipped with the latest in technology. The staff is hand picked for their friendliness, willingness to educate and the the doctors are highly experienced. We are glad you feel well treated as our patient.

StarStarStarStarStar The initial appointment went smoothly once I wa... —    (Patient since 2018)

The initial appointment went smoothly once I was seen. I was handled off quickly to each person who performs the different tests. The only thing I would recommend for your first visit, bring someone with you to drive you home. They put in 3 different drops and I was very uneasy driving home even with polarized sunglasses.


Reply

Your suggestion will be helpful to readers of this review. Thank you for sharing your experience with your first visit to SkyVision and we will see you in again.

StarStarStarStarStar Skyvision as always does a great job. I had to ... —    (Patient since 2005)

Skyvision as always does a great job. I had to wait a little bit longer than normal but thats to be expected on a Monday with an emergency appointment. Awesome everytime.


StarStarStarStarStar Staff was very courteous, efficient and knowled... —    (Patient since 2005)

Staff was very courteous, efficient and knowledgeable


Reply

Glad you felt comfortable with us!

StarStarStarStarStar I'd give them 6 stars if I could. —    (Patient since 2005)

I've trusted my eyes to the doctors and staff at Skyvision for more than 20 years. They have served me well through multiple procedures and examinations. I'd give them 6 stars if I could.


Reply

We so appreciate our long term patients and thank you for sharing your experiences with others.

StarStarStarStarStar My first appointment with your office was effic... —    (Patient since 2018)

My first appointment with your office was efficient, friendly and thorough.


Reply

Thank you! Let your friends, family and coworkers know!

StarStarStarStarStar Great professional service.  —    (Patient since 2012)

Great professional service.


Reply

Great patient too!

StarStarStarStarStar Friendly an professional —    (Patient since 2012)

Everyone here is friendly and helpful. I have never felt rushed either by staff or the Dr.s.


Reply

We do our best to treat every patient and visit with friendly, caring and thorough care.

StarStarStarStarStar Nice people taking care of theiypatience. The f... —    (Patient since 2012)

Nice people taking care of theiypatience. The facility is clean and looks very good. Very good doctors. Keep it up I love this place!!


Reply

Our patients are great too!

StarStarStarStarStar Mrs Joan Gibbs. —    (Patient since 2018)

very good experience at Skyvison after a very bad experience elsewhere. Having 2nd cataract surgery next week, after 1st one am confident I will be in good hands. The staff is wonderful. My only complaint is as a new patient initially I was supposed to wait almost 2 months for my 1st appt. but a friend who is a patient at Skyvision intervened and I got in very quickly. I owe her!!


Reply

It is not uncommon for a busy Ophthalmologist to have a 2-3 month wait. We are happy that you were able to get in sooner, sometimes that may work out due to other scheduling changes. We are committed to giving you the very best care.

StarStarStarStarStar Everything was organized and everyone was super... —    (Patient since 2018)

Everything was organized and everyone was super nice.


Reply

Thank you for your kind review!

StarStarStarStarStar  —    (Patient since 2005)

Nurse that did my exam was pleasant and very nice during the eye exam!


Reply

Our technician staff is the best and we are glad you felt so too!

StarStarStarStarStar The staff and doctors are fantastic and very ca... —    (Patient since 2007)

The staff and doctors are fantastic and very caring.


Reply

We treat our patients like we would want our own family members treated.

StarStarStarStarStar  —    (Patient since 2018)

Very professional and friendly. Excellent facility.


Reply

The facility design is one of the most comfortable of medical offices in the area!

StarStarStarStarStar Great place You deserve 5 stars. —    (Patient since 2018)

Great place You deserve 5 stars.


Reply

Thank you for taking the time to give us a 5 star review!

StarStarStarStarStar Friendly, knowledgeable, caring staff —    (Patient since 2017)

Friendly, knowledgeable, caring staff


Reply

KFC Knowledgeable Friendly and Caring We like it!

StarStarStarStarStar Extremely organized with appt. and scheduling. ... —    (Patient since 2018)

Extremely organized with appt. and scheduling. Although first appt. I had to wait 40 min. to be seen.


Reply

There are times when the appointment times do run behind for various reasons, not the best experience for a first visit. We look forward to meeting and exceeding your expectations next time!

StarStarStarNo StarNo Star My complaint is about office procedure. I have... —    (Patient since 2005)

My complaint is about office procedure. I have been a patient for several years. My information rarely changes. Yet, because you went to a new system, I had to fill out several pages of information. Information that you already had in your system. Wouldn't have been much simpler to give me a handout of the information you already had and ask me to check it for accuracy? It would save me time (and aggravation) and save your staff time.


Reply

Thank you for your suggestion. We have been fine tuning our processes as we become more accustomed to the system and realize that there are some processes that may be more cumbersome that prior visits and that should get more streamlined in the near future.

StarStarStarStarStar Too many questions to answer in your initial qu... —    (Patient since 2014)

Too many questions to answer in your initial questionare, please stream line them necessary for eye visit with you . No need to ask for SSN also


Reply

We are in the process of reviewing our intake questionnaire and your feedback is valuable.

StarStarStarStarStar Professional, thorough, courteous. Answers all... —    (Patient since 2018)

Professional, thorough, courteous. Answers all questions.


Reply

We are committed to our patient's education on the care they receive from us.

StarStarStarStarStar Friendly, professional staff. Time for question... —    (Patient since 2005)

Friendly, professional staff. Time for questions and concerns. Well organized.


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Our patient's and their needs are our most important consideration.

StarStarStarStarStar Everyone is very friendly. Not the fake kind of... —    (Patient since 2008)

Everyone is very friendly. Not the fake kind of friendly (just because you’re a patient). They treat and talk to you like they’ve known you forever, which always puts me at ease. Before any procedure is done, it’s explained in a very clear and concise manner as well as the results.


Reply

Your genuine review highlights what we believe here at SkyVision on how to treat patients. We appreciate you telling your story.

StarStarStarStarStar Teach5 —    (Patient since 2005)

Everyone was friendly and supportive. The environment is was warm and enviting.


Reply

Thank you for sharing!

StarStarStarStarStar Just starting out to get rid of a cataract and ... —    (Patient since 2018)

Just starting out to get rid of a cataract and really like what I've seen and heard so far.


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We give as much information as possible to our surgical patients so they feel comfortable and know what to expect. It is a pleasure to have you here as a patient.

StarStarStarStarStar Dr. White and his staff are very efficient. Wa... —    (Patient since 2014)

Dr. White and his staff are very efficient. Waiting room is pleasant. I've had cataract surgery and it went smoothly. I was well prepared for what to expect. After care was good too.


Reply

Thank you for taking the time to share your cataract surgery experience with others.

StarStarStarStarStar Beautiful facility and personable staff. All qu... —    (Patient since 2018)

Beautiful facility and personable staff. All questions answered understandably and doctor was great, too.


Reply

One of the things that is a requirement of the entire staff is to educate effectively and to make sure the patient understands the status of their eye condition and how it is being treated. We are glad you felt well cared for!

StarStarStarNo StarNo Star My appointment was at 1030am on 7/3. When I lef... —    (Patient since 2012)

My appointment was at 1030am on 7/3. When I left there was only 1 person around at the appointment desk, everyone was at lunch. I sat on a chair inside the doctore' area for well over an hour. One technician even asked if I was going ti sleep there. I was waiting for a 5 minute examine from the doctor. This was the most disappointing and frustrating appointment I have ever had.


Reply

Thank you for taking the time to share your visit experience with us. We go over every review and survey and take your comments seriously. We can certainly understand your frustration and disappointment at your recent visit when your wait time and visit with the doctor were so lopsided. We truly value your time and we clearly did not meet your expectations. If you care to visit us again, your visit should hopefully be more timely. The docs and staff at SkyVision

StarStarStarStarStar SkyVision Visit —    (Patient since 2005)

I always have a very pleasant visit with all who work at SkyVision. The receptionists are friendly as well as the technicians. Dr. White is the best eye doctor, very thorough in explaining everything he is doing and why. Wait time is acceptable, I understand Dr. White has to take time with each patient, but I don't feel I'm waiting too long. I think you guys are doing a great job in every area.


Reply

Your kind words are appreciated. We are very aware of moving patients through their visits but will not compromise on quality of care. Each day brings something new and we adjust as best we can to all different situations.

StarStarStarStarStar Knowledgable people, comfortable.office space. —    (Patient since 2005)

Knowledgable people, comfortable.office space.


Reply

The staff here is extremely experienced and have worked together for some time and want you to feel well cared for.

StarStarStarStarStar It is a nice and comfortable place to visit whe... —    (Patient since 2018)

It is a nice and comfortable place to visit when one needs vision services.


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We want our patients to have a great experience here so we are committed to making sure you feel welcomed and comfortable!

StarStarStarStarStar Professional, courteous, and cognizent of your ... —    (Patient since 2005)

Professional, courteous, and cognizent of your time. The working environment is a direct reflection of Dr. White's character and attention to detail


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Our staff does their best to give the best quality of care and we are concerned about timeliness as well.

StarStarStarStarStar We saw a new doctor and she was wonderful. Staf... —    (Patient since 2012)

We saw a new doctor and she was wonderful. Staff is so friendly and super helpful. Love this office!


Reply

Dr. Schoeck has been a great addition to the SkyVision practice. So glad you like her.

StarStarStarStarStar The facility was very comfortable, the staff wa... —    (Patient since 2018)

The facility was very comfortable, the staff was very professional and helpful. They ran on time. Overall a great experience.


Reply

Sharing your experience with others is appreciated!

StarStarStarStarStar I have been seeing Dr.White for many years. I h... —    (Patient since 2005)

I have been seeing Dr.White for many years. I have always been very satisfied with Skyvision and all concerned.


Reply

Thanks Diane!

StarStarStarStarStar  —    (Patient since 2009)

I have been a patient of SKYVISION for more years than I can remember at least 25 years. In that time I have received excellent care and service from the ENTIRE STAFF. I would and have recommended many friends and family to SKYVISION.


Reply

Your friends and family recommendations are valued as are you. We have many multi-generational and extended families here. It is fun to meet everyone and watch their families grow and proper.

StarStarStarStarStar Service provided by everyone was satisfying.  —    (Patient since 2018)

Service provided by everyone was satisfying. They are professional.


Reply

Thank you!

StarStarStarStarStar I love Skyvision! They always get me in when o... —    (Patient since 2008)

I love Skyvision! They always get me in when our family needs to come in. The optical dept. and front desk reception staff are so nice and helpful! Family members all see different doctors there and are so impressed with Dr. White, Dr. Kaye, and Dr. Scheck. They take their time with us, answer all our questions, and provide excellent care! I highly recommend them!


Reply

The combination of eye professionals, a medical eye doctor (ophthalmologist) Dr. White and eye doctors Kaye and Schoeck (optometrists) help to make this an ideal practice for treating the eye needs of several generations of the same family. We are glad to be of service and appreciate your referrals.

StarStarStarStarStar Great service wait room time a bit excessive th... —    (Patient since 2012)

Great service wait room time a bit excessive though


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We try to move our patients through as quickly as possible. There are times when the wait time can be longer than expected and we do apologize for that. We hope to see you next time and that your wait time meets your expectations.

StarStarStarStarStar Outstanding staff and Doctor —    (Patient since 2010)

Outstanding staff and Doctor


Reply

Outstanding patient!

StarStarStarStarStar Very pleasent people and locat —    (Patient since 2018)

Very pleasent people and location


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We have a great facility, great patients and the location is so convenient no matter which direction you are coming from. Please tell your friends and family members and have a great summer!

StarStarStarStarStar Everything was excellent - check in was smooth,... —    (Patient since 2005)

Everything was excellent - check in was smooth, initial exam was thorough, and the Dr's visit was first class - very informative, and detailed. Dr. White and his staff at SkyVision are the "go-to" eye care team in NE Ohio.


Reply

That is what Dr White had envisioned for SkyVision when he opened the practice 13 years ago. Thanks for sharing your story!

StarStarStarStarStar Swollen Corneas —    (Patient since 2018)

I had to go to SkyVision Centers for an unexpected vision problem. They were very kind and efficient! I am very pleased they had an answer to my problem and a plan for resolution.


Reply

Our doctors are excellent at the diagnosis and treatment or referral of medical eye issues. We have a great team and the best connections in the eye industry to provide you with the very best eye care! We are glad to be of service to you and wish you a speedy recovery.

StarStarStarStarStar Doctors and staff take the time to question and... —    (Patient since 2010)

Doctors and staff take the time to question and listen to concerns. Pleasant and efficient office staff.


Reply

We take the business of your eyes seriously! Enjoy "Seeing What's Next!"

StarStarStarStarStar FriendlyProfessional Office run very efficien... —    (Patient since 2017)

Friendly Professional Office run very efficiently


Reply

We have many key staff members who have been here for quite some time. We work well together and help each other out when needed. This makes for a more seamless experience for the patient. Thanks for sharing your experience with others.

StarStarStarStarStar Have come to SkyVision Center since it opened f... —    (Patient since 2005)

Have come to SkyVision Center since it opened for all my eye care. Would not go anywhere else!


Reply

We are coming up to our 13th year and we continue to grow. We have added a new doctor, Dr. Schoeck and she is doing well. Many of the staff members have been here for quite some time so it must feel like home to you for sure. Thank you for your continued support and kind words.

StarStarStarStarStar  —    (Patient since 2005)

It was a very good appointment. Everything went well. Not sure about which is best, and which is least. My answer is VERY LIKELY. NOT LIKELY SHOULD BE AT THE TOP, THE WAY I LOOK AT IT.


Reply

HA! We will take a look at that rating system! Thanks for taking the time to share your experience and hope you have a wonderful summer.

StarStarStarStarStar SkyVision makes a diference! —    (Patient since 2014)

No other places are able to satisfy you like SkyVision. The knowledge and kindness of all personnel is excellent. I will never go to other place for eye care needs. Dr. Darrell White is the best eye doctor I've ever met.


Reply

Our staff is highly personable and knowledgeable. We value our patients and their families and we are glad you feel you are well cared for. Thank you for your review!

StarStarStarStarStar I received a thorough eye exam & every thing wa... —    (Patient since 2006)

I received a thorough eye exam & every thing was explained to me so I understood process & results. Great doctors and staff.


Reply

Great patients like you!

StarStarStarStarStar Took me in on time,performed all tests and gave... —    (Patient since 2007)

Took me in on time,performed all tests and gave me the results quickly. Very courteous and professional. Makes you feel very comfortable.


Reply

Courteous, professional and comfortable! Yep . . . that is what we strive to deliver to each and every patient each and every day. Glad you were happy and have a great summer.

StarStarStarStarStar Appointments are kept —    (Patient since 2007)

Appointments are kept on time and everything is concise.


Reply

We do strive to stay on time, it is not always perfect for sure! We at times do not know how the day will unfold but we remain resolute in our commitment to excellent exams for all patients.

StarStarStarStarStar I highly recommend SkyVision. —    (Patient since 2013)

I was very pleased with my experience at SkyVision Center. The receptionists are very welcoming. The technician, Jennifer, was very friendly and efficient. I saw Dr. Schoeck this visit. She is an excellent listener. She was thorough, and was very friendly and knowledgeable. The optician, Jackie, was wonderful. She actually selected many frames for me to choose from She asked me what style and shape I preferred, and went to work selecting frames. It was the best experience I have ever had purchasing glasses. She was so helpful, and I never felt rushed. I actually did pick one of the frames she selected. I have recommended SkyVision to family and friends.


Reply

Thank you for taking the time to share such a detailed description of your visit. We love Jackie too! Our opticians are excellent and are very personable and willing to make excellent recommendations. We appreciate your recommendations to family and friends too!

StarStarStarStarStar Love this place. Great customer service and su... —    (Patient since 2014)

Love this place. Great customer service and such a friendly staff


Reply

We do our best to give you a great experience. Tell your friends and family!

StarStarStarStarStar Skyvision  —    (Patient since 2005)

Doctors, technicians and staff very friendly yet professional. I never hesitate to ask anyone questions and my issues are always addressed thoroughly.


Reply

We are glad to answer any questions you may have!

StarStarStarStarStar Professional staff in every detail. Every proc... —    (Patient since 2018)

Professional staff in every detail. Every procedure explained fully.


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We find that our patients appreciate understanding their condition so do our best to fully educate and share information.

StarStarStarStarStar great team, always quality staff, and, of cours... —    (Patient since 2005)

great team, always quality staff, and, of course, a great leader up to date on the best equipment and knowledge


Reply

Our owner/surgeon Dr White is passionate about what he does for his patients and he continually adopts the best new technology and practices available for the best eye care possible!

StarStarStarStarStar Very impressed with the professionalism and eff... —    (Patient since 2018)

Very impressed with the professionalism and efficiency of this physician and office staff.


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Sharing your experience with others is appreciated by us and helpful to those who may considering us for their eye care! Thank you.

StarStarStarStarStar I have only dealt with Sky Vision in the real p... —    (Patient since 2016)

I have only dealt with Sky Vision in the real prescence


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It is a pleasure to have you as our patient.

StarStarStarStarStar Wait time was more than anticipated... —    (Patient since 2010)

Wait time was more than anticipated...


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We do value your time and we make strong effort to move patients through without compromising quality of care. We are sorry we did not been your expectations at your last visit and hope you were not terribly inconvenienced. Doctors and staff at SkyVision Center,

StarStarStarStarStar The entire SkyVision staff is polite and effici... —    (Patient since 2006)

The entire SkyVision staff is polite and efficient.


Reply

Thank you!

StarStarStarStarStar Great care —    (Patient since 2008)

Great care, very thorough. Only drawback are wait times.


Reply

Our staff is committed to thorough exams and the very best eye care possible!

StarStarStarStarStar  —    (Patient since 2011)

Dr Kay is the best!!! Very thorough and professional!!


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He truly is! Thanks for sharing.

StarStarStarStarStar Great place for your vision needs —    (Patient since 2014)

SkyVision has very friendly personnel and the Doctors are fantastic. I can recommend their facility with confidence.


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We appreciate you and your recommendations to others!

StarStarStarStarStar  —    (Patient since 2012)

Very pleased with my visit. The entire staff was pleasant, professional and informative. The examinations were very thorough and all my questions were answered.


Reply

We find education is key and do our best to communicate what we do with you and for you so you feel comfortable and well cared for.

StarStarStarStarStar  —    (Patient since 2018)

First time at facility. Staff was polite and everyone was friendly and answered all my questions. I am impressed with the thoroughness of exam.


Reply

Our doctors and staff members are committed to an excellent exam and professional and friendly atmosphere. Tell your friends and see you next time!

StarStarStarStarStar 5 star rating. Great doctor and very thorough —    (Patient since 2016)

5 star rating. Great doctor and very thorough


Reply

We're glad you felt well cared for.

StarStarStarStarStar Complete appointment, good doctoring —    (Patient since 2018)

The staff was professional. Nice people to deal with. Eye pics, not much fun.


Reply

Sorry the pics were not fun but they are necessary for "good doctoring" LOL

StarStarStarStarStar Always a friendly helpful staff  —    (Patient since 2006)

Always a friendly helpful staff


Reply

Thanks!

StarStarStarStarStar Really Good Eye Center —    (Patient since 2012)

SkyVision is very easy to get to and to make appointments. I really like all of the Doctors working there. Very professional and courteous.


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We think it is a great location and we offer online and easy phone calls for your convenience. See you at your next visit!

StarStarStarStarStar I feel good that there is help for my dry eyes.... —    (Patient since 2018)

I feel good that there is help for my dry eyes. It was a very informative visit with a friendly atmosphere.


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Dry eyes are a growing problem with the increase in use of handheld devices and computer work that we are doing. We are specialists in Dry eye and you are in the right place!

StarStarStarStarStar Professionally run office and medical staff! R... —    (Patient since 2008)

Professionally run office and medical staff! Received utmost of courtesies, attention and care. BRAVO!


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We have great patients too!

StarStarStarStarStar Fast, friendly, efficient. Nice folks and compe... —    (Patient since 2005)

Fast, friendly, efficient. Nice folks and competent.


Reply

We have a seasoned professional staff and try our best to give the necessary time to each and every patient. Thanks!

StarStarStarStarStar  —    (Patient since 2012)

sky vision is the best!! everyone is always so nice. Dr. White really knows his stuff.


Reply

Dr. White does know his stuff and he loves sharing information. Thanks for being our patient.

StarStarStarStarStar Friendliness of the entire staff. —    (Patient since 2015)

Friendliness of the entire staff.


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Our goal is to give you a great experience and it starts with being friendly and helpful!

StarStarStarStarStar  —    (Patient since 2018)

First time using Skyvision's services. Very nice offices and staff. Dr. was prompt and thorough. Would recommend!


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Welcome to SkyVision and we hope to see you, your family and the friends in the future.

StarStarStarStarStar Dr White and group are exceptional in every asp... —    (Patient since 2008)

Dr White and group are exceptional in every aspect.


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We are exceptionally happy with you sharing your story with others!

StarStarStarStarStar The online appointment reminder is most welcome... —    (Patient since 2006)

The online appointment reminder is most welcome as are the news updates.


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Glad you find it helpful! We feel it keeps us connected with our patients in a timely manner, it's good for everyone!

StarStarStarStarStar I have been having my eyes checked at your offi... —    (Patient since 2009)

I have been having my eyes checked at your office for quite a few years now, and everyone is friendly and helpful and Dr white is always so personable!!


StarStarStarStarStar Everyone was very kind and helpful. —    (Patient since 2018)

Everyone was very kind and helpful.


Reply

Thanks for taking the time to share your latest experience with others!

StarStarStarStarStar Annoyed!!!!! —    (Patient since 2017)

My appointment was at 10:30 am. I didn't get called back until around 11:30/11:45. Two hours to get in and out of the office??????? Cleanliness was great except for the restroom. There was either urine or water all over the toilet seat and the floor!!!!!


Reply

We are so sorry for your experience. It sounds like it was a very busy day indeed at the practice. Comments (good and bad) are shared with the staff to make sure we are aware of what is going on as each day brings something new. We hope your next visit meets your expectations and look forward to seeing you.

StarStarStarStarStar Friendly, helpful staff. Always on time for ap... —    (Patient since 2011)

Friendly, helpful staff. Always on time for appointments


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We start each day with a new smile and we are glad you noticed!

StarStarStarStarStar Everyone was very pleasant and helpful. Dr. Kay... —    (Patient since 2018)

Everyone was very pleasant and helpful. Dr. Kaye gave me the most thorough exam I have ever had and was very informative. Lydia was awesome at helping me pick out frames.


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Dr. Kaye and Lydia are a great team right?! They want to have the very best vision possible and look good too! Tell your friends!

StarStarStarStarStar Love Dr. Kaye! I’ve been a patient for more tha... —    (Patient since 2005)

Love Dr. Kaye! I’ve been a patient for more than 15 years.


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Dr. Kaye truly is an excellent doctor and we appreciate you sharing your story.

StarStarStarStarStar I was visiting from out of town and had scratch... —    (Patient since 2018)

I was visiting from out of town and had scratched may eye enough to have pretty severe pain. My cousin called your center and you fit me right away! Everyone knew I was coming and were so friendly and fast. from the front desk staff, to the nurse to the doctor - everyone was. positive, pleasant, happy and took great care of me. We are planning to move to the area this summer and SkyVision will be our Optometrist once we arrive.


Reply

Welcome to the SkyVision family! We look forward to seeing you soon.

StarStarStarStarStar Doctors and staff are very thorough and friendl... —    (Patient since 2008)

Doctors and staff are very thorough and friendly


Reply

We take the time to give you the very best exam and experience possible.

StarStarStarStarStar Everyone was very friendly, great experience! —    (Patient since 2018)

Everyone was very friendly, great experience!


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We are a very friendly staff indeed and so are our patients!

StarStarStarStarStar Prompt and professional service. The doctor an... —    (Patient since 2009)

Prompt and professional service. The doctor and all the staff answered all my questions thoroughly.


Reply

Thank you for your reply, it is much appreciated!

StarStarStarStarStar The staff has always been so nice.My last appo... —    (Patient since 2014)

The staff has always been so nice. My last appointment was special, The computers were down then rebooted , and real slow. Sorry I don't remember the girls name , she was so apologetic and helpful. Thank You so much


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That day was a challenge for sure! Those things happen, thank you for being patient!

StarStarStarStarStar  —    (Patient since 2006)

5 stars...as always, the staff was friendly and professional


Reply

Thank you!

StarStarStarStarStar I just want to thank everyone for the excellent... —    (Patient since 2009)

I just want to thank everyone for the excellent care in regarads to my vision check up. Thank you all, Sandra Mills


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Sandra, We love seeing you and appreciate your kind words.

StarStarStarStarStar everyone is so kind and very efficient and very... —    (Patient since 2008)

everyone is so kind and very efficient and very professional!


Reply

See you at your next visit!

StarStarStarStarStar Service Great —    (Patient since 2018)

liked the service from start to finish. Dr answered all questions and never felt rusted. Jasmine answered all my questions since I asked her what was her role in my examine. Cindy, Tanka and Brook offered wonderful service at front desk.


Reply

Our staff start to finish works very hard to give you a pleasant and professional visit!

StarStarStarStarStar Always professional and friendly —    (Patient since 2011)

Always professional and friendly


StarStarStarStarStar Facility and people were excellent.. wait time ... —    (Patient since 2005)

Facility and people were excellent.. wait time was unacceptable


Reply

There are times when we do get behind in moving our patients through the practice. We give each patient the care they deserve and there are times when appointments last significantly longer than expected. We do value your time and hope your future visit is more timely. Sincerely, the docs and staff at SkyVision

StarStarStarStarStar  —    (Patient since 2018)

very professional, friendly and thorough service.


Reply

Our goal is to provide thorough care in a friendly professional atmosphere. We are glad you felt that and shared your experience.

StarStarStarStarStar  —    (Patient since 2014)

Dr Kaye and Jasmine were great !!!! And the optical department went above and beyond regarding my frame selection process !!!!


Reply

The optical technicians want you to look and feel your best in your glasses!

StarStarStarStarStar This was my first visit, it went better than I ... —    (Patient since 2018)

This was my first visit, it went better than I expected. THANK YOU FOR A GREAT EXAM.


Reply

Glad you felt you were well cared for. Tell your friends and family!

StarStarStarStarStar great experience. Very helpful, pleasant, and ... —    (Patient since 2016)

great experience. Very helpful, pleasant, and energetic staff.


Reply

We have great patients too!

StarStarStarStarStar Great staff folks. Very nice and efficient. Dr.... —    (Patient since 2012)

Great staff folks. Very nice and efficient. Dr. Greg Kaye is the best!


Reply

He is an excellent eye doctor indeed!

StarStarStarStarStar Great staff. No long wait time. —    (Patient since 2008)

Great staff. No long wait time.


Reply

We thank you for your kind review!

StarStarStarStarStar Kind and competent staff. Explains what they ar... —    (Patient since 2016)

Kind and competent staff. Explains what they are doing


Reply

Patient education is a priority for the doctors and staff!

StarStarStarStarStar Great Experience! —    (Patient since 2018)

The entire staff was incredibly friendly. The process from the eye exam to the selection of frames was seamless. I would recommend to anyone in the Westlake/Bay Village area. Thank you!


Reply

Thanks for sharing your experience with others! We value your time and your recommendations.

StarStarStarStarStar In future emails and appointments, please refer... —    (Patient since 2018)

In future emails and appointments, please refer to me as 'PJ', rather than Patricia. For some reason, everyone (except Dr. White) felt the need to call me 'Patricia', despite my request to be called PJ.


Reply

We will notate this in your chart! Glad you are happy here!

StarStarStarStarStar Drs and staff are Excellent —    (Patient since 2017)

Drs and staff are very knowleable, very efficient and very friendly and personable. I feel so confident that I am getting the best possible vision/medical care.


Reply

Our goal is to give you the best possible vision/medical care. So glad you are confident with us.

StarStarStarStarNo Star . —    (Patient since 2006)

My visit was good. It was over crowded. Long wait.. But I was taken well.


Reply

That was truly a busy day and we appreciate your patience and understanding. You are in good hands and we are happy you feel that too!

StarStarStarStarNo Star Thorough exam. Although I was frustrated with t... —    (Patient since 2018)

Thorough exam. Although I was frustrated with the wait time (spent over 2 hours at office), the thoroughness and interaction with all involved made up for it.


Reply

Each patient deserves the best of care and we are very thorough with our exams. Our time was behind that day and while we certainly do not schedule that way or enjoy being behind, our focus is on excellent care. Thank you for being our patient.

StarStarStarStarStar  —    (Patient since 2014)

Very professional with little or no waiting. Very thorough, friendly people.


Reply

We are truly a friendly staff and appreciate you sharing your thoughts.

StarStarStarStarStar Professional and understanding —    (Patient since 2015)

I have a regular near-sighted prescription, and have enjoyed coming to SkyVision over the last couple of years. The office is always busy, so there is a little bit of a wait, but the office is well kept, clean and neat and the staff is kind and courteous. As an engineer, I tend to ask lots of questions about the diagnosis, the equipment and testing, and the technicians and doctors are happy to take the time to answer all of my questions. There is a wide selection of glasses and they take many insurance options.


StarStarStarStarStar Very professional environment. Doctors and sta... —    (Patient since 2014)

Very professional environment. Doctors and staff are excellent.


Reply

Thank you!

StarStarStarStarStar Best eye center in Ohio!  —    (Patient since 2006)

Best eye center in Ohio!


Reply

"Eye" like what you wrote! We think so too!

StarStarStarStarStar Everyone was extremely friendly, open and hones... —    (Patient since 2018)

Everyone was extremely friendly, open and honest


Reply

We want our patients to be comfortable, understand what is being recommended and trust we are doing what is best for them. Thanks

StarStarStarNo StarNo Star This was my first visit and Skyvision was highl... —    (Patient since 2018)

This was my first visit and Skyvision was highly recommended. I was told what a friendly office it was, but staff in the waiting room were not welcoming. One staff member was outright rude because I hadn't signed the privacy notice. I told her I hadn't seen it, so she jerks her thumb and points to a plaque on the wall. She had my insurance card about 15 minutes, then returned it. Five minutes later she called my name and asked for it again. I had an issue connecting to WiFi. She said she'd check into it but never did. We were finally called to an exam room 32 minutes after scheduled time. Both my husband and I took time off work for this appointment and we were very unhappy with the wait time. We actually discussed leaving but then would have to take another day off. This was a bad first impression. Once we got into an exam room things improved. The doctors and clinicians were very thorough.


Reply

We are so sorry that your first experience started by a lengthy "pre doctor" wait time. We know time for our busy patients is very valuable and we understand your frustration. If you do decide to give us another chance for your eye care needs, we work very hard to stay on time. Your comments about your intake experience are shared with staff members so thank you for your response.

StarStarStarStarStar Professionalism and courtesy address hallmarks ... —    (Patient since 2017)

Professionalism and courtesy address hallmarks of Sky Vision.


Reply

Your review is important to us and to others who will read it! thank you

StarStarStarStarStar  —    (Patient since 2013)

Everyone is so professional and kind. With all the cutting edge equipment and tests I feel like my eyesight is in great hands! Wouldn't go anywhere else!


Reply

Dr. White keeps up with the latest technology to give the SkyVision doctors and staff the best tools to provide great care for our patients! Thanks for noticing!

StarStarStarStarStar Every time I have gone everybody's been very po... —    (Patient since 2011)

Every time I have gone everybody's been very polite helpful and answers all questions


Reply

We also have polite patients! We want you to know and understand what we are doing to help your eye care needs. Your questions are important.

StarStarStarStarStar new visit —    (Patient since 2013)

My cataract surgery was a great success and I have referred several patients . I recently had a new problem not related to the surgery and was very pleased with the care given and the staff is terrific


Reply

Your eye health is very important. Thank you for trusting us with your care.

StarStarStarStarStar Dr. Schelgel to the Rescue —    (Patient since 2012)

I was so appreciative to be able to see Dr Schelgel on a Friday A. M. for an eye emergency (to me)....a blelpheritis episode and he so carefully explained what to do to try to avoid future ones...great nurse as well.


StarStarStarStarStar Absolutely terrific experience with my visit. ... —    (Patient since 2018)

Absolutely terrific experience with my visit. I will be booking all future eye exams with Skyvision centers.


Reply

We are looking forward to seeing you and any friends and family too!

StarStarStarStarStar I love how on top of everything you guys are a... —    (Patient since 2005)

I love how on top of everything you guys are and thorough and feel comfortable talking to the doctor and all the staff. You’re all very kind and confident and that’s what I like in a doctor.


Reply

Our staff and doctors are committed and passionate about the care we give and your response shows that we met and hopefully exceed your expectations. Tell your friends!

StarNo StarNo StarNo StarNo Star last visit —    (Patient since 2012)

i showed up on time for my 9AM appointment. i sat and waited until 9:40 before i finally asked why i was still in the lobby forty minutes after my appointment time. i was told it was due to my chart not going into the queue until 9:20 as the admin was doing my paperwork. there was no apology for the wait. ten minutes later i was finally taken back to the room. after the nurse did her thing and gave me the drops to dilate my pupils, i waited another ten minutes. at that time, i saw my doctor enter a room across the hall to see a patient. i was finally seen by the doctor after she finished with that patient. for a simple eye exam, i was in your office for an hour and a half. i will certainly not return for any further needs, and will seek out an office that will be respectful of my time, and hopefully has figured out how to properly schedule appointments so that patients don't wait 45 minutes from their scheduled time to see a doctor, and then make that patient wait in the room longer so the doctor can see other patients over an hour after their scheduled appointment.


Reply

We are truly sorry for the inconvenience you experienced.

StarStarStarStarStar Very friendly staff. Helpful and informative. ... —    (Patient since 2018)

Very friendly staff. Helpful and informative. Great experience. Dr White was wonderful.


Reply

Thank you for the review!

StarStarStarStarStar Saralynn Brian RN,BSN.  —    (Patient since 2012)

I have only good things to say about Dr. White his Staff and all the consideration they give to their patients. Always a smile for everyone, sincere help for each patient, I have and I will continue to recommend my friends and family to Dr. WHITE . My son Michael Brian, his wife and 3 children are satisfied patients .


Reply

We have been so lucky to have patients who recommend their family and friends to Dr. White and our other doctors here. Your written words are helpful to others who may be looking for excellent eye care for their family and we value the appreciation too!

StarStarStarStarStar Very kind and helpful staff. They explained eve... —    (Patient since 2018)

Very kind and helpful staff. They explained everything occurring during my exams. I would recommend this office to friends and family.


Reply

It is very important to us that our patients feel that they are getting great care! We are so glad you are happy.

StarStarStarStarStar This was a sudden vision change so wait time wa... —    (Patient since 2006)

This was a sudden vision change so wait time was longer as than normal. I am just thankful they were able to see me without an appointment and my appointment with Dr Novak was scheduled. Thank you for hopefully saving my sight.


Reply

We do our best to accommodate all emergency appointments. We are happy you are satisfied with your treatment by our doctors and staff. The best to you and thank you for sharing your story.

StarStarStarStarStar Staff member Jasmine was fantastic, very knowle... —    (Patient since 2018)

Staff member Jasmine was fantastic, very knowledgeable, friendly, courteous. True professional.


StarStarStarStarStar Your Service Is Excellent —    (Patient since 2008)

Your Service Is Excellent


StarStarStarStarStar Everyone was extremely helpful and professional... —    (Patient since 2018)

Everyone was extremely helpful and professional.


StarStarStarStarStar The only thing I don’t like is the way I will g... —    (Patient since 2018)

The only thing I don’t like is the way I will get eye drops. I must wait for a phone call at an unknown time and day. Why can’t I just get them at a local pharmacy. I am not glued to my phone all day. I have a dumb prepaid cell phone, and usually only answer it if I know the number.


StarStarStarStarStar Dr. Kaye is always so nice & gets the job done.... —    (Patient since 2007)

Dr. Kaye is always so nice & gets the job done. A loyal patient for 12+ years!


StarStarStarStarStar  —    (Patient since 2005)

I have been utilizing Skyvision services for years and have been well pleased with all services.


StarStarStarStarStar I was impressed with the very professional team . —    (Patient since 2018)

I was impressed with how professional


StarStarStarStarStar Love the on-time appointments. Very personable ... —    (Patient since 2016)

Love the on-time appointments. Very personable and helpful staff. Professional.


StarStarStarStarStar Excellent optometry office —    (Patient since 2012)

Knowledgeable staff who discuss, explain and answer any questions during the visit.


StarStarStarStarNo Star Was confused by outcome of visit I left w the... —    (Patient since 2018)

Was confused by outcome of visit I left w the assumption that the associate that gave me my perliminary check up stated my cataract warrented removal Dr White acknowledged that my previous doctor Dr John Coustin was one of the best surgeons till his retirement So how did a cataract that Dr Coustin wanted to remove 2 yrs ago; get healthy enough to now need 6mo. time worsen so Dr White can remove it ?? also can anyone help me wmy floaters ?? thanks Joe J Gaydosh 440 258 3093


StarStarStarStarStar everyone is friendly, in touch with the people ... —    (Patient since 2016)

everyone is friendly, in touch with the people and very intent of keeping things going smoothly


StarStarStarStarStar I already have referred friends who have been v... —    (Patient since 2006)

I already have referred friends who have been very happy with the services and outcomes!


StarStarStarStarStar Caring staff and top quality eye care. —    (Patient since 2005)

Caring staff and top quality eye care.


StarStarStarStarNo Star The only complaint I have for SkyVision Center ... —    (Patient since 2007)

The only complaint I have for SkyVision Center is the long wait. Your scheduled time means nothing because you always have at least a half hour wait.


StarStarStarStarStar Very efficient, pleasant and on time. —    (Patient since 2005)

Very efficient, pleasant and on time.


StarStarStarStarStar My first visit was pleasant each employee made ... —    (Patient since 2018)

My first visit was pleasant each employee made me fee good about Skyvision


StarStarStarStarStar Everyone is friendly and helpful. Usually seen ... —    (Patient since 2005)

Everyone is friendly and helpful. Usually seen within 10- 15 minutes.


Reply

We are glad you were happy with your visit. We have struggled a bit the last few weeks with getting to know and get up to speed with our new medical health records system. Thanks for letting us know.

StarStarStarStarStar Everyone was exceptionally professional and pat... —    (Patient since 2018)

Everyone was exceptionally professional and patient.


Reply

We strive to be very thorough and make our patients feel comfortable. Thank you for noticing and sharing!

StarStarStarStarStar Warm welcome, friendly staff state of the art e... —    (Patient since 2010)

Warm welcome, friendly staff state of the art equipment .


Reply

Dr. White makes sure to offer the best care for patients so he believes in excellent equipment and a friendly happy staff.

StarStarStarStarStar Very pleased with the professionalism and frien... —    (Patient since 2014)

Very pleased with the professionalism and friendliness of the doctors and staff.


Reply

Our doctors and staff truly love their work and our patients are the best!

StarStarStarStarStar Both my husband and I have been long-time patie... —    (Patient since 2006)

Both my husband and I have been long-time patients. We have and will continue to recommend the Doctors and Staff of SkyVision. We have always been made to feel comfortable and well cared for by the doctors and staff. They take the time to listen, explain and take care of their patients!


Reply

We appreciate you taking the time to share your experiences with others!

StarStarStarStarStar Very competent staff and doctors. Everyone is ... —    (Patient since 2006)

Very competent staff and doctors. Everyone is pleasant, knowledgeable and efficient.


Reply

Thank you!

StarStarStarStarStar I was made to feel special and cared for. They... —    (Patient since 2014)

I was made to feel special and cared for. They listened and gave good advice. I particularly liked that they saw me and not only the computer screen.


StarStarStarStarStar The staff was very friendly and efficient. Lik... —    (Patient since 2018)

The staff was very friendly and efficient. Liked Dr. White...throrough and answered all questions. No one tried to sell me eyeglasses that I do not need. Means honesty and I appreciate it!


Reply

We honestly appreciate you telling others too! See you next time!

StarStarStarStarStar Extremely professional organization. Absolutely... —    (Patient since 2018)

Extremely professional organization. Absolutely the best, from the receptionist, the assistants, to Dr. White.


Reply

David Your review of our doctors and staff is appreciated. Thank you for taking the time!

StarStarStarStarStar Fantastic exam by Dr.Schlegel. He was such a p... —    (Patient since 2017)

Fantastic exam by Dr.Schlegel. He was such a personal individual who took time to explain the testing results so the average layman was able to understand.


Reply

He's the real deal for sure! We all love working with him too!

StarStarStarStarStar  —    (Patient since 2010)

The office staff is very professional and efficient.


Reply

Our highly experienced staff is committed to giving you the best care possible.

StarStarStarStarStar The Very Best —    (Patient since 2009)

I have been using SkyVision for many years. They are always professional and I feel like they know me and care about me. This time I had an emergency and they got me in on short notice. I appreciate the care I receive from everyone there.


Reply

We appreciate you too Alan! Happy Holidays!

StarStarStarStarStar Quality Care —    (Patient since 2006)

We have been with SkyVision for a number of years and feel confident with all the doctors there; we know we get Class One care and have recommended them often.


Reply

Your recommendations are truly appreciated and so are you! Happy Holidays!

StarStarStarStarStar Called with an eye emergency and they got me in... —    (Patient since 2017)

Called with an eye emergency and they got me in right away. They took care of the issue and I was able to go right back to work. So thankful.


Reply

So glad to get you "up and running"!

StarNo StarNo StarNo StarNo Star  —    (Patient since 2010)

Been a patient for a number of years. Very disappointed this visit. When I finally saw doctor very rushed. Did not even have my exam by the ophthalmologist.


Reply

We are so sorry your experience was not up to par this visit. We are looking in to what happened at that time. Thank you for letting us know and we hope you will visit us again when it is time.

StarStarStarStarStar I love going to Skyvision. —    (Patient since 2005)

I love going to Skyvision. The Doctor and Staff are friendly and happy. I feel confident my eye health is in good hands. I will be needing cataract surgery in the future and trust Dr, White’s expertise and that he can get it done in a short amount of time. I am thankful my eye doctor recommended Skyvision to me. I’ve been there since 2004 and plan on seeing them the rest of my life. No need to ever go elsewhere.


Reply

We will take good care of your cataracts just like we have cared for your vision over the past 13 years. Have a wonderful Christmas!

StarStarStarStarStar Very thorough exam with full explanation of fin... —    (Patient since 2009)

Very thorough exam with full explanation of findings. Friendly staff. Positive environment.


Reply

The doctors and staff are very experienced and will educate you so you are comfortable. We are glad you felt well cared for and were comfortable here.

StarStarStarStarStar I have great faith in Dr. White's skills. In a... —    (Patient since 2008)

I have great faith in Dr. White's skills. In addition, he has assembled a great team around him that are extremely knowledgeable


Reply

Our staff will go the extra mile to make sure you understand what is going on with your eyes. Happy Holidays!

StarStarStarStarStar Friendly and accommodating. —    (Patient since 2013)

Friendly and accommodating.


Reply

We have great patients too! Thank you for sharing your thoughts with others.

StarStarStarStarStar Because I can only schedule my appointment at d... —    (Patient since 2005)

Because I can only schedule my appointment at day's end, the wait is long.


Reply

It is difficult to judge how a day will go as we will see emergency patients or other appts may take longer than anticipated. We are doing better with our new computer system and will continue. We are so sorry if you appointment lasted extra long and your wait was unreasonable. We appreciate your feedback.

StarStarStarStarStar Overall great experience! —    (Patient since 2016)

Overall great experience. Dr. Kaye is phenomenal. My only issue was that I wanted 30 minutes in the waiting room before being seen by anyone. However, the process was very quick after that with minimal waiting time.


Reply

Dr Kaye is very popular indeed! We are so sorry for the wait. That day was backed up and we apologize for the extra delay.

StarStarStarStarStar Excellent care!! —    (Patient since 2012)

The care I received was excellent, always very thorough, with detailed explanations and concern for my questions. Very friendly but at the same time very professional atmosphere that puts me at ease every time I am at SkyVision. Excellent !!


Reply

We strive to provide a professional yet comfortable and friendly environment. Thanks for noticing!

StarStarStarStarStar SkyVision is the best, —    (Patient since 2007)

I have always had fantastic service at SkyVisions. The employees are extremely knowledgeable.


Reply

Have a wonderful Holiday and Happy New Year!

StarStarStarStarStar Nice facility and Doctor is wonderful. —    (Patient since 2015)

Nice facility and Doctor is wonderful.


Reply

Have a wonderful Thanksgiving Joseph!

StarStarStarStarStar As Best I Can —    (Patient since 2005)

I will answer these questions to the best of my ability and as honestly as I can. :)


StarStarStarStarStar The entire staff at SkyVision treats me like a ... —    (Patient since 2007)

The entire staff at SkyVision treats me like a valued friend. They are consistently considerate of my time and needs.


Reply

We want each and every patient to feel like they are well cared for. Our staff values your time, your needs and our relationship with you. Thank you for sharing your story!

StarStarStarStarStar Competent, professional, friendly people  —    (Patient since 2017)

Competent, professional, friendly people


Reply

The docs and staff are committed to you and glad you feel well cared for and are comfortable here!

StarStarStarStarNo Star Lengthy wait...but otherwise everyone was perso... —    (Patient since 2017)

Lengthy wait...but otherwise everyone was personable and helpful.


StarStarStarStarStar All staff is very cordial. —    (Patient since 2008)

All staff is very cordial.


Reply

We look forward to seeing you again!

StarStarStarStarStar Feeling confident —    (Patient since 2017)

I have confidence that I will receive the best treatment possible for my needs. Also the staff was very professional and friendly.


Reply

We do our best to give you thorough care from start to finish. We appreciate you sharing your experience with others.

StarStarStarStarStar I just feel so comfortable here ... —    (Patient since 2014)

I just feel so comfortable here I move to the Beachwood area but I'm still seeing doctor white. Have lots of trust in him


Reply

Thank you for your review.

StarStarStarStarStar . —    (Patient since 2016)

Everytime I go for an appointment I feel very comfortable. I get my questions answered in a way that I fully understand them. I like when you come on line ----it shows that you do care about us. I will always be your patient!


Reply

We do our best to try to communicate to patients in different ways to accommodate all types of people. We do care deeply for all of our patients and we are glad you noticed!

StarStarStarStarStar ...always clean, orderly, timely and courteous ... —    (Patient since 2009)

...always clean, orderly, timely and courteous and professional!!!!!


Reply

Wow . . . that's exactly what we try hard to accomplish each day when we arrive! Thank you for letting us take care of you!

StarStarStarStarStar .. —    (Patient since 2015)

no wait for appointment. Dr. White very pleasant and easy to understand. Speaks clear English rather than medicalspeak.


Reply

We are glad you felt comfortable here with Dr. White. See you again!

StarStarStarStarStar  —    (Patient since 2005)

Excellent care from Dr. White and staff. Everyone has been kind and caring. Dr. White is an extremely wonderful person as well as My eye dr. for many years.


Reply

We care about each and every one of our patients and always delight in seeing you here too Joyce.

StarStarStarStarStar I believe you guys are very thorough and do a f... —    (Patient since 2017)

I believe you guys are very thorough and do a fantastic job. For those that are younger and don't have insurance I would recommend a quick stop and shop vision center


StarStarStarStarStar Very professional operation, my appointment was... —    (Patient since 2016)

Very professional operation, my appointment was handled very efficiently, could not be more satisfied


Reply

Thank you Ralph!

StarStarStarStarStar Great experience every time —    (Patient since 2008)

I have been coming to this office for years and always have a great visit. The entire staff is pleasant and efficient. The office is always clean and comfortable. I do not wait long in the waiting area and there is coffee, tea and hot chocolate available there. Glad that I chose this practice.


Reply

We have a lot of very loyal patients who have been with us for a long time and we appreciate you letting others know. The Kuerig machine does have a lot of great choices and we are happy to offer that to all of our patients!

StarStarStarStarStar verry good all staff and dr. white —    (Patient since 2016)

verry good all staff and dr. white


Reply

Thanks Anthony, we like you too!

StarStarStarStarStar Great place! —    (Patient since 2005)

Enjoy the treatment I get there! Doctors are great and the staff! Thank you


Reply

You are welcome!

StarStarStarStarStar they make sure everything is right, very consci... —    (Patient since 2010)

they make sure everything is right, very conscientious


Reply

We give our best attention to you and each and every patient. Thank you for your appreciation.

StarStarStarStarStar Always friendly staff and excellent Dr. —    (Patient since 2012)

Always friendly staff and excellent Dr.


Reply

We are friendly!

StarStarStarStarStar Always a pleasure to visit. Appointments are t... —    (Patient since 2012)

Always a pleasure to visit. Appointments are timely.


Reply

I think we are starting to get a better handle on workflows with our new EMR and are so glad you are sharing this experience with others!

StarStarStarStarStar Fantastic! —    (Patient since 2006)

Fantastic! Can't offer enough praise. Staff is great.


Reply

Thanks for the compliments, we can't hear enough!

StarStarStarStarStar Skyvision... —    (Patient since 2011)

excellant Drs. ,supporting crew, and results... highly recommend for eye health!


Reply

Thank you for taking the time to share your experience and recommendation!

StarStarNo StarNo StarNo Star The wait was ridiculously long —    (Patient since 2010)

The wait was ridiculously long


Reply

Your response is valid and we are so sorry that your wait was so long. We are experiencing growing pains with our new electronic medical records system and we are continually adjusting our schedules to accommodate for that learning curve. It was an unfortunate time on that particular day and we hope you will give us another chance to be more punctual. The doctors and staff at SkyVision

StarStarNo StarNo StarNo Star The doctors and staff are good but the wait is ... —    (Patient since 2014)

The doctors and staff are good but the wait is consistently too long-45 minutes or longer.


StarStarStarStarNo Star Jasmine and Dr Kaye were excellent. We waited 4... —    (Patient since 2017)

Jasmine and Dr Kaye were excellent. We waited 40 minutes to get into the exam room and waited another 10 between the vision check and the Dr coming to the room. This is simply too long, but for a child (7 year old) it is excruciating.


Reply

Agreed! You are catching us in the first weeks of a new electronic medical records system. We anticipated this would add a bit more time at first until the doctors and technical staff get familiar with the new layout of the data and information set up just as we like it. Regardless of all the prework and planning, some had to be done by "just doing it" live! We apologize for any extraordinary time it may have caused you. We will get faster!

StarStarStarStarStar  —    (Patient since 2005)

I love Skyvision, wonderful doctors & nurses & the girls at the front desk are terrific!


StarStarStarNo StarNo Star Switching to new software, handled POORLY.t... —    (Patient since 2010)

Switching to new software, caused a longer wait and a longer appointment. A patient's time is also important! Highly skilled doctors should not have to waste their time and mine, logging information into new software. It was as if I was a new patient! Why not pre load information during off hours, based on the patients scheduled for the next day. When the patients arrive minor adjustments changes can be quickly updated.


Reply

Your time is valuable, agreed! We are truly sorry for any inconvenience we caused you by a more lengthy process with our new system. We are getting faster and faster each day and have continued to finetune our "preloading" throughout the day. Your comments are valid and we do take them seriously. Our doctors and technical staff are working hard to get up to the desired speed!

StarStarStarStarStar Very knowledgeable friendly staff —    (Patient since 2015)

Very knowledgeable friendly staff


Reply

Our staff is highly experienced and we strive to instill confidence in our care for you. Thank you for your acknowledgement.

StarStarStarStarStar Staff and doctors are excellent and friendly —    (Patient since 2014)

Staff and doctors are excellent and friendly


StarStarStarStarStar Eyeballs —    (Patient since 2017)

Everyone was very professional, the Doctor was outstanding, explaining everything. Simply a great experience at SKY VISION


Reply

Our staff is dedicated to educating you so you feel you are comfortable and understand how we are treating your vision needs.

StarStarStarStarStar Dr. White and staff do a great job! Thank you —    (Patient since 2006)

Dr. White and staff do a great job! Thank you


StarStarStarStarStar Very satisfied patient —    (Patient since 2007)

Your doctors and staff exhibit superb professionalism as well as caring and friendliness. Dr. Schlegel and Dr. White have knowledgeably led both my husband and I through several eye problems with exceptionally positive results. The nursing staff excels in their work. The office and support staff are efficient and courteous. Everyone is so understanding, patient and kind.


Reply

Thank you so much for such a comprehensive review of your experiences with us. We truly appreciate it!

StarNo StarNo StarNo StarNo Star Long waits —    (Patient since 2016)

Long wait to begin, then an equally long wait once you get inside before seeing the actual doctor, who was there for about 2% of my total visit


Reply

We are truly sorry for the inconvenience and poor experience of your last visit. We have struggled with the implementation of our new Electronic Medical Records system and have worked diligently throughout each day to review and adjust several areas where we were experiencing bottlenecks in the flow of patients. We hope you will give us another chance to show you our improvements. Sincerely, The Docs and Staff

StarStarStarStarStar I have been coming to Sky Vision for many years... —    (Patient since 2008)

I have been coming to Sky Vision for many years. All the doctors and staff have always been very helpful and friendly. My only complaint is the time I spend in the waiting room. My last visit, I waited 45 minutes. I probably spent about the same time time in the patient room !


Reply

We have been experiencing some longer wait times as we move through the detailed task of learning a new EMR - Electronic Medical Records system. The doctors and technicians are readjusting workflows each day and we hope to be more fluent in the data entry of each visit soon. We truly appreciate your patience and hope your next visit is more timely!

StarStarStarStarStar Staff is always friendly and professional. A w... —    (Patient since 2008)

Staff is always friendly and professional. A well organized process for checking in and checking out. Never feel rushed. Always answer my questions.


StarStarStarStarNo Star Have confidence in Dr. Kaye. Not sure why offi... —    (Patient since 2013)

Have confidence in Dr. Kaye. Not sure why office staff did not have my vision insurance still on file as it was the same as last year.


Reply

We are confident in Dr Kaye too! We try our best to maintain the most current insurance information every year for our patients to make sure they receive the correct benefits. Our billing department has confirmed that all is correct with your information. If there was some confusion or miscommunication we hope that you are comfortable now with everything. It is a pleasure to have you as one of our long time patients.

StarStarStarStarStar Highly recommended  —    (Patient since 2011)

The staff and doctors are always professional and friendly. My eyes are well taken care of and in very capable hands!


Reply

Thank you Elaine!

StarStarStarNo StarNo Star I was charged the incorrect amount and had to c... —    (Patient since 2006)

I was charged the incorrect amount and had to come back to the office. Very inconvenient. Also, experienced an extremely long way. My appt was at 9 am and I was not seen by the doctor until 10am. Will continue to come back solely for the trust I have in Dr. Kay.


Reply

Sarah, Thank you for your candid comment. Your patience with both your wait time and your subsequent visit is appreciated. We strive to keep on schedule and we have struggled recently with the implementation of our new EMR system but each day it is improving. Your time is valuable. The miscalculation of charge was clearly our issue and we will contact you shortly for a detailed explanation. The doctors and staff of SkyVision.

StarNo StarNo StarNo StarNo Star On the positive side the doctor corrected my pr... —    (Patient since 2017)

On the positive side the doctor corrected my prescription. However, I had to wait 45 minutes before I was called in and then when I went to check out they charged me 25$ more because I didn't bring my contact package that had my old prescription on it. They didn't tell me ahead of time that I was going to be charged more and it was up to the doctors descresion what he wanted to charge me for the exam. I thought it was very unfair considering they give you a price list. I don't think I'll ever go back.


Reply

We are sorry you are unhappy with our Contact Lens policies. Dr Kaye is a highly experienced specialist in contact lenses and we are sure you are enjoying the new trial lenses you were given. We are committed to giving you the very best vision possible. The difference between the $50 fee and the $75 fee was stated on the policy sheet and was because your new prescription was different from your prior prescription (we were able to get your prior prescription by contacting your previous doctors office). We have the signed policy sheet given to you here on file at the office; if you do not have a copy we would be happy to send it to you. If you like your vision with your new prescription, we are sure our opticians will work with you and your insurance and any rebates to give you the very best pricing.

StarStarStarStarStar Staff, very friendly and helpful Dr. The best. —    (Patient since 2007)

Staff, very friendly and helpful Dr. The best.


StarStarStarStarStar EXPEDIENT, CURTEOUS, INFORMATIVE —    (Patient since 2017)

EXPEDIENT, CURTEOUS, INFORMATIVE


StarStarStarStarStar  —    (Patient since 2005)

I have made several recommendations and will continue to do so.


Reply

Good to see you Barbara!

StarStarStarStarStar I feel like everyone went above and beyond to h... —    (Patient since 2014)

I feel like everyone went above and beyond to help me with my most recent medical emergency .. I did not feel like I was a burden to any of them .. Dr Schlegel & Jennifer went well above to provide excellent care & explanation for both myself & my husband as we both were seen within a few days. Thank you so much 😊


StarStarStarStarStar A rewarding visit! —    (Patient since 2017)

Awesome friendliness! Everyone seemed to really enjoy working there! Even gave me their undivided, personal attention! I left on a high. It was actually fun being there!


StarStarStarStarStar First time appointment for myself —    (Patient since 2017)

Dr. Kaye was great with me. I felt sorry for the front desk staff because they were dealing with the new systems change.


Reply

We are happy to have you as a new patient! See you next time.

StarStarStarStarStar your service was businesslike, expedient and ki... —    (Patient since 2014)

your service was businesslike, expedient and kind. Your thoroughness was efficient and pleasant . Thank you so much.


StarStarStarStarStar Chocolatefevers —    (Patient since 2012)

We always come there for years and they are very good to us since we are both deaf.


Reply

We enjoy seeing you and yes we love chocolate here!

StarStarStarStarStar Great examination Great staff —    (Patient since 2017)

Great examination Great staff


Reply

Thanks John!

StarStarStarStarStar So pleased to learn that there is a solution to... —    (Patient since 2017)

So pleased to learn that there is a solution to my eye problems.


Reply

Thanks for putting your trust in our doctor here!

StarStarStarStarNo Star Jasmine was awesome and very professional. Dr. ... —    (Patient since 2016)

Jasmine was awesome and very professional. Dr. White also professional and polite. My only concern was that the front desk staff did not offer me any eye protection, since my eyes were dilated. It was very hot and sunny. Made it extremely hard to get to my car. But I made it so no harm.


Reply

We are so sorry you were not given sunglasses. We have them right there at the front desk! Thank you for sharing about Jasmine; yes we think she is awesome too!

StarStarStarStarStar Best. Place to take care of your eyes. Great do... —    (Patient since 2013)

Best. Place to take care of your eyes. Great doctors and very nice staff


StarStarStarStarStar All of the staff at Skyvision is very friendly.... —    (Patient since 2007)

All of the staff at Skyvision is very friendly.


StarStarStarStarStar Very professional, everyone is helpful and make... —    (Patient since 2005)

Very professional, everyone is helpful and makes he visit a pleasant experience.


StarStarStarStarStar Rather a long wait this time. Apt 10 am & was c... —    (Patient since 2009)

Rather a long wait this time. Apt 10 am & was called about 10 to 11.


StarStarStarStarNo Star Nice atmosphere, friendly staff, assistants, an... —    (Patient since 2017)

Nice atmosphere, friendly staff, assistants, and doctors. Prompt!


StarStarStarStarStar Staff very friendly and helpful. —    (Patient since 2012)

Staff very friendly and helpful.


StarStarStarStarNo Star Although I waited 15 minutes, when I got called... —    (Patient since 2006)

Although I waited 15 minutes, when I got called everyone was efficient, quick, knowledgeable. I was well served by the nurses, the doctor and all of the staff.


StarStarStarStarStar ???? What does this mean?. —    (Patient since 2017)

First of all, I like Dr. White, and all the aides who gave me tests.. They were caring individuals, who never made me feel like I was on an assembly line. I had to wait for thee MD to see me, but he certainly gave evidence that he read my chart, and he was thorough once he saw.me..,


StarStarStarStarStar Eye Exam —    (Patient since 2009)

My last eye exam at skyvision centers was A1.


StarStarStarStarStar Great treatment —    (Patient since 2006)

On short notice, I got an appointment and my matter was resolved.


StarStarStarStarNo Star Overall everything very good  —    (Patient since 2012)

Overall everything very good except hours are not convenient for working individuals..


StarStarStarStarStar The staff was very welcoming. The technichians... —    (Patient since 2017)

The staff was very welcoming. The technichians and Dr. White explained things very thoroughly and answered all of my questions. I didn't feel rushed as they took their time and really listened to me.


StarNo StarNo StarNo StarNo Star I had to wait 45 minutes for my scheduled appoi... —    (Patient since 2017)

I had to wait 45 minutes for my scheduled appointment.


StarStarStarStarStar everyone so friendly, and helpful —    (Patient since 2007)

everyone so friendly, and helpful


StarStarStarStarStar Everyone in your organization is very friendly ... —    (Patient since 2005)

Everyone in your organization is very friendly and efficient. I can trust what the doctors tell me. My eyes are very important to me. The doctors are very knowledgeable and the best.


StarStarStarStarStar Great Service and Professional team —    (Patient since 2017)

The team at SkyVision was very professional, courteous and effectively explained procedures and the reason why they were providing them to me. I was very relaxed and felt they were experts in their jobs and their field.


StarStarStarStarStar Dr Kaye is fantastic! I had a medical emergenc... —    (Patient since 2010)

Dr Kaye is fantastic! I had a medical emergency and he saw me over the weekend and again on Monday and was very attentive. I would highly recommend!


StarStarStarStarStar Staff is always very friendly!  —    (Patient since 2007)

Staff is always very friendly!


StarStarStarStarStar I would definitely recommend Skyvision to frien... —    (Patient since 2012)

I would definitely recommend Skyvision to friends and family. It was and always is a pleasant experience.


StarStarStarStarStar  —    (Patient since 2010)

From front of house (desk) to the asst. to the Dr., One is treated like royalty....never a mean word or impatient reaction...I appreciate the atmosphere so very much....


StarStarStarStarStar I actually told a friend to go to Dr. Kaye just... —    (Patient since 2007)

I actually told a friend to go to Dr. Kaye just yesterday. He is a favorite!! I also think Jennifer is fun but very professional. She helps you feel very comfortable!


StarStarStarStarStar I so appreciate Dr. White's expertise with my v... —    (Patient since 2005)

I so appreciate Dr. White's expertise with my vision.


StarStarNo StarNo StarNo Star It is very difficult to get an appointment, whe... —    (Patient since 2007)

It is very difficult to get an appointment, when I did, I waited in 30 minutes before I was seen by anyone.


StarStarStarStarStar Dr. Kaye is very knowledgeable, patient, thorou... —    (Patient since 2011)

Dr. Kaye is very knowledgeable, patient, thorough, and kind. Answers all questions completely.


StarStarStarStarNo Star Quality Care —    (Patient since 2014)

Appointment was quick and easy. The front desk was super helpful and everything went as planned.


StarStarStarStarStar It's good to be able to correspond online, webs... —    (Patient since 2012)

It's good to be able to correspond online, website is fantastic.


Reply

We too appreciate the convenience of communicating online with our patients! It has been well received and most people take advantage of it. We do our best to provide quality information on our website and glad you found it helpful!

StarStarStarStarStar I always have a pleasant experience at Sky Visi... —    (Patient since 2013)

I always have a pleasant experience at Sky Vision. The staff is so friendly and the doctors very knowledgeable.


StarStarStarStarStar Eileen and Jasmine were /are very professional... —    (Patient since 2008)

Eileen and Jasmine were /are very professional and treated me with great respect and care. thank you. Jackie was also a great help. thank you.


StarStarStarStarStar Everyone is so pleasant and prof —    (Patient since 2014)

Everyone is so pleasant and professional


StarStarStarStarStar Tremendous through and through. Everyone super ... —    (Patient since 2017)

Tremendous through and through. Everyone super friendly and helpful!


StarStarStarStarStar  —    (Patient since 2005)

Dr. Schlegel is very knowledgeable and thorough, as well as helpful in answering questions. Both Jennifer and Dr. Schlegel demonstrate a professional yet friendly demeanor. They are definitely an asset to Skyvision.


Reply

We are glad you were happy with your visit!

StarStarStarStarStar My problem was addressed promptly and with cour... —    (Patient since 2011)

My problem was addressed promptly and with courtesy by friendly staff and Dr. White.


Reply

Glad to have you here as our patient! We love seeing you in the office!

StarStarStarStarStar I was taken care off. Every one was kind and he... —    (Patient since 2017)

I was taken care off. Every one was kind and helpful. I will return again in the duture


Reply

Brenda, Glad you were well taken care of.

StarStarStarStarNo Star Worth the wait  —    (Patient since 2009)

Staff is friendly, courteous and patient. But had to wait 45 minutes past appointment time to be seen.


Reply

Rachel, Thank you for your understanding. There are times when we will get behind due to emergencies or appointments that last longer than typical. We do not rush anyone through appointments. See you next time! The staff at SkyVision

StarStarStarStarStar Very knowledgeable staff, quick and competent s... —    (Patient since 2017)

Very knowledgeable staff, quick and competent service


StarStarStarStarStar Patient with children —    (Patient since 2017)

My son was not doing well accepting the eye drops - while we were unsuccessful at getting them in, the staff was very patient and understanding which is very important to me...my son agreed they were "really nice".


Reply

We love children and they are important patients to us just like the adults! We are glad he is comfortable here.

StarStarStarNo StarNo Star Service in office was great but 60 minutes betw... —    (Patient since 2017)

Service in office was great but 60 minutes between nurse and Dr is way too long


Reply

Mark, We are so sorry for your wait time. It is never our goal for that much time. We try our best to keep pace with appointment times. We hope you are understanding and we are happy you felt you received good care.

StarStarStarNo StarNo Star I think it would be a good idea to have WiFi av... —    (Patient since 2007)

I think it would be a good idea to have WiFi available for your patients. My appt was 8:15 which should mean I shouldn't have to wait. There is always a long wait. My time is valuable too.


Reply

Thank you for your suggestion . . .

StarStarStarStarStar I had such a great experience with Dr. Kaye and... —    (Patient since 2017)

I had such a great experience with Dr. Kaye and his team. Everyone was extremely courteous and friendly and I am definitely recommending them to others. The office was clean and comfortable.


Reply

Hope to see you in again as well as your friends and family!

StarStarStarStarNo Star Recent Appointment Assessment. —    (Patient since 2012)

Appointments are kept on time. All representatives, technicians, Doctors and others are well trained and professional, but also friendly and human in their interactions


Reply

We appreciate you taking the time to share your assessment of your visit! We enjoy our patients and glad you were comfortable here. Tell your friends!

StarStarStarStarStar A+ Organization —    (Patient since 2016)

Jennifer was awesome and Dr White was a superstar. Down to earth people who connect with you while giving expedient eye solutions. The service is amazing, which includes the front desk. They were very courteous when taking me as a walk-in and had a high sense of urgency toward resolving my condition. I am very thankful for Skyvision of Westlake.


Reply

Thank you for the 5 Star Review! We think Jennifer is awesome too!

StarStarStarStarStar Thorough and professional. —    (Patient since 2017)

Thorough and professional.


StarStarStarStarStar Was very pleased with the way my appointment wi... —    (Patient since 2008)

Was very pleased with the way my appointment with all involved was handled


StarStarStarStarStar check in process very efficient. Friendly and ... —    (Patient since 2017)

check in process very efficient. Friendly and courteous staff.


StarStarStarStarStar Professional and efficient! —    (Patient since 2005)

Professional and efficient!


StarStarStarStarStar Doctors /Staff Really Care about YOU  —    (Patient since 2005)

Skyvision is wonderful in so many ways. From the friendliness and expertise of the staff to the professional excellence of the doctors keeps me coming back year after year. This year I found out I needed cataract surgery, When I got home I had a simple question about wearing my hard contacts .....I talked to a tech; in a few minutes the doctor was on the phone and said he wanted to talk to me personally to explain the process and why I needed to "not wear my contacts" pre surgery. He answered all my questions as if I were the most important person on the planet, explained I'd meet with him first for the pre exams. Really ??? When in 2017 does the doctor insist on talking to you; spends all the time you need to put you at ease. I told a friend I was having the cataract surgery with Dr. White; she high fived me and said I should have no worries ,and I had the best.


StarStarStarStarStar Office staff was so pleasant!  —    (Patient since 2013)

Office staff was so pleasant!


StarStarStarStarStar We love Dr. Schlegel. He's very thorough and ... —    (Patient since 2014)

We love Dr. Schlegel. He's very thorough and explains everything. He encourages us to ask as many questions as we need to about both of our children's vision. He's great with our kids and even jokes around with them which makes them so much more comfortable. We would strongly recommend him to anyone !!


StarStarStarStarStar Very professional and friendly. —    (Patient since 2017)

Very professional and friendly.


StarStarStarStarStar I was very happy with my appointment at Sky Vis... —    (Patient since 2017)

I was very happy with my appointment at Sky Visions and would definitely recommend them to a friend. The receptionists were okay, but the doctor's were very friendly.


StarStarStarNo StarNo Star Review  —    (Patient since 2014)

Called me in early, my appt was scheduled for Friday and I received a call to ask if I could come in Wednesday at 4:15. I left work early to come in on Wednesday at 4:15 and was not called back until 5:00, 45 min late. My time is just as valuable as yours. She apologized and said you were short staffed that day.


Reply

We are so sorry for the wait, yes, we did have the flu get the best of a couple of key staff members for a couple of days. We apologize for the inconvenience!

StarStarStarNo StarNo Star Love the staff, but the wait time was awful. —    (Patient since 2008)

Love the staff, but the wait time was awful.


Reply

Erin, We do our best to keep our schedule of patients moving, unfortunately yesterday got bogged down with a couple of ERs and appts that lasted longer than normal. Thank you for your patience and we appreciate you as our patient and look forward to your next visit!

StarStarStarStarStar Usually not a long wait for appointments. Usua... —    (Patient since 2005)

Usually not a long wait for appointments. Usually on time. Very professional.


StarStarStarStarStar  —    (Patient since 2011)

With this visit and all the other ones I've had doctor whiteness staff has always been very pleasant professional and nice people enjoy going to them always willing the answer any questions you give them


Reply

We strive to give you the very best of care!

StarStarStarStarStar Friendly staff, very detailed doctors that take... —    (Patient since 2017)

Friendly staff, very detailed doctors that take time in explaining any questions you have!


Reply

The docs spend as much time as possible to make sure you are comfortable with your care. Thank you for taking the time to share your experience with others!

StarStarStarStarStar Dr Greg Kaye is fantastic! —    (Patient since 2012)

Dr Greg Kaye is fantastic!


Reply

We think so too! Thanks for the thumbs up for Dr Kaye!

StarStarStarStarStar very informative and friendly staff —    (Patient since 2017)

very informative and friendly staff


Reply

Thank you Elizabeth!

StarStarStarStarStar Best place ever! 👁 —    (Patient since 2006)

Best place ever! Great Doctors that really care for their patients. Always am able to see a doctor if necessary without waiting for days for an appointment. The associates are friendly and the doctors are very knowledgeable. I only have one set of eyes but for over 20 years I've trusted them to Skyvision and I wouldn't go anywhere else!!!!


Reply

Thomas, We are fortunate to have had you as our patient for over 20 years! We are appreciative of the time it takes to write about your experience with the doctors and staff here and it is very helpful to others who are looking for an eyecare center that they can trust and feel comfortable with. See you in the office next time! The Docs and staff at SkyVision

StarStarStarStarStar Consider me a lifetime customer! —    (Patient since 2016)

Everything was so pleasant and relaxing. Everyone employed was professional, friendly, and helpful. I will never go to another eye doctor as long as I live!


Reply

Wow! Thanks Jan for telling your story. We are pleased that you were happy with your visit here and tell your friends!

StarStarStarStarStar I had a great experience with SkyVision. Over t... —    (Patient since 2017)

I had a great experience with SkyVision. Over the weekend I developed what I believed to be an eye infection. I had never been to SkyVision, but called first thing Monday morning. They were able to fit me in an hour later. I was in an exam room right at my appointment time and the doctor saw me within minutes. All the staff I encountered were professional, courteous and knowledgeable. Will definitely be back for my annual exam.


Reply

Hi Allyson, We do our best to take care of true emergencies as soon as possible! We are happy to have been able to see you promptly and get to the bottom of your issue and initiate appropriate treatment. We appreciate you taking the time to share your experience with others. We will see you at SkyVision again!

StarStarStarStarStar Doctors and staff were wonderful! —    (Patient since 2016)

Doctors and staff were wonderful!


StarStarStarStarStar  —    (Patient since 2014)

Waiting time was longer than anticipated.


StarStarStarStarStar I had a stroke in my r eye 1yr ago. Dr. Gerace ... —    (Patient since 2014)

I had a stroke in my r eye 1yr ago. Dr. Gerace called Dr. White, within the hr. Dr. White accepted me for an appointment. The entire staff was so helpful and explained what was going on and why.


Reply

We value all of our patients and have a close relationship with Dr. Gerace and know he will reach out to us when he feels it is important and we listen! Thanks for sharing your story.

StarStarStarStarStar Excellent care. Great personnel. Super results... —    (Patient since 2016)

Excellent care. Great personnel. Super results!


StarStarStarStarStar As always the staff was very professional helpf... —    (Patient since 2005)

As always the staff was very professional helpful and friendly.


StarStarStarStarNo Star Everything went well - it just seemed like it w... —    (Patient since 2017)

Everything went well - it just seemed like it was a production line


StarStarStarStarStar Always happy with courteous, professional servi... —    (Patient since 2005)

Always happy with courteous, professional service I receive.


StarStarStarStarStar Friendly and professional —    (Patient since 2012)

Friendly and professional


StarStarStarStarStar Excellent Organization —    (Patient since 2014)

The staff and doctors are very professional and personable. I would highly recommend.


StarStarStarStarStar Love the service! Everybody is great. The onl... —    (Patient since 2005)

Love the service! Everybody is great. The only issue I have is the optical department is priced in the stratosphere. The price for 2 pair of no-line bifocals with good durable frames...over $1500!! Including discount for 2nd pair!!! That's nuts!! As an aside...I think you might want to put a question or two in your survey about pricing in your captive retail store.


StarStarStarStarStar Pleasant office atmosphere, staff is friendly a... —    (Patient since 2006)

Pleasant office atmosphere, staff is friendly and comfortable with patients, efficient and helpful. Any questions are answered fully by both staff and doctors. Appointments are kept as prompt as possible.


StarStarStarStarStar I come at least an hour early! —    (Patient since 2006)

I come at least an hour early!


StarStarStarStarStar Appointment went great and Dr. White was very g... —    (Patient since 2005)

Appointment went great and Dr. White was very good explaining all about his exam.


Reply

It is always a pleasure to see you in the office. Thank you for taking the time to share your experience!

StarStarStarStarStar Always great visit. I would highly recommend. —    (Patient since 2014)

Always great visit. I would highly recommend.


Reply

The best to you and your family for the holidays!

StarStarStarStarStar i have been impressed with timeliness of servic... —    (Patient since 2005)

i have been impressed with timeliness of service and presentation of results and options.


Reply

We are very thorough and do not rush through important tests, presentation of results and explanations regarding treatments or answering of questions. We do our best to keep to schedules tidy and sometimes it works out well :) Thank you for your kind words, we appreciate your time.

StarStarStarStarStar Im happy with Dr. White and the Skyvision staff! —    (Patient since 2005)

Im happy with Dr. White and Skyvision!


Reply

Thank you Marian!

StarStarStarStarStar Dr. White and staff are the best.  —    (Patient since 2010)

Dr. White and staff are the best. Their exams are precise and they care about your vision. They explain things in detail so you know exactly what is going on with your vision.


StarStarStarStarStar Beside the wait time everything was exsep —    (Patient since 2010)

Beside the wait time everything was exceptional


Reply

Happy Holidays!

StarStarStarStarStar Professional staff and great experience. —    (Patient since 2007)

Professional staff and great experience.


Reply

Thanks for taking the time to share your experience with others! Happy Holidays!

StarStarStarStarStar Great practice. Had to wait though. —    (Patient since 2008)

Great practice. Had to wait though.


StarStarStarStarStar i called thinking I wouldn't be able to be seen... —    (Patient since 2006)

i called thinking I wouldn't be able to be seen that day. But the staff fit me in and I was able to see the Doctor and have the foreign object removed from my eye. Great staff


Reply

We take our emergency patients seriously and quickly! We are glad everything worked out.

StarStarStarStarStar I found every member of the staff to be very pr... —    (Patient since 2016)

I found every member of the staff to be very professional and friendly. I was very impressed with the facility and the thorough explanation of the procedure for my surgery!


Reply

Glad you feel comfortable and informed!

StarStarStarStarStar try 10 stars  —    (Patient since 2010)

try 10 stars we had to wate as we were 30mim.


StarStarStarStarStar Very impressed with Dr. White's diagnosis which... —    (Patient since 2016)

Very impressed with Dr. White's diagnosis which was my 2nd opinion on my left eye cataract surgery.


Reply

We want you to feel confident in our care for the health of your eyes and vision!

StarStarStarStarStar Highly Rated —    (Patient since 2009)

I have a lot of confidence in this group. I have recommended them to many others.


Reply

We appreciate the recommendations and you as our patient!

StarStarStarStarStar I am very pleased with my eye care with Dr. Whi... —    (Patient since 2011)

I am very pleased with my eye care with Dr. White.


StarStarStarStarStar Mark Kostur —    (Patient since 2012)

Excellent care form a great staff.


StarStarStarStarStar I always look forward to coming to see your doc... —    (Patient since 2010)

I always look forward to coming to see your doctors as the staff is so pleasant and kind, but most of all your doctors are the best in the west.


Reply

Best in the west! Yeehaw! Thanks for the compliment and we do have a kind and caring staff and we are glad you noticed!

StarStarStarStarStar  —    (Patient since 2011)

Extremely satisfied with entire experience.


StarStarStarStarStar I love going to SkyVision Centers. Dr. White is... —    (Patient since 2011)

I love going to SkyVision Centers. Dr. White is experienced and engaged with his patients. The staff, competent and so very nice. I highly recommend them.


StarStarStarStarStar Charmaine Obed.. —    (Patient since 2013)

I found the staff and doctors very helpful and acted in a very professional way. They were very much on time and as always Dr. White was very on top of the situation and had some recomendations to improve my vision.


Reply

Thank you Charmaine!

StarStarStarStarStar Professional and efficient and friendly —    (Patient since 2016)

Professional and efficient and friendly


StarStarStarStarStar Full service, professional atmosphere, high qua... —    (Patient since 2007)

Full service, professional atmosphere, high quality and fun people!


StarStarStarStarStar excellent staff and service in clean, neat envi... —    (Patient since 2005)

excellent staff and service in clean, neat environment easy to have confidence in the operation over the years


Reply

We appreciate your feedback! I truly helps others learn about us as well.

StarStarStarStarNo Star Dr Kaye and team are great to work with. I high... —    (Patient since 2005)

Dr Kaye and team are great to work with. I highly recommend this office, it is super clean and the staff is so nice. I just cant believe that in 2016 there is no free wifi for patients waiting long hours during the day!


StarStarStarStarStar I was impressed by the amount of time taken to ... —    (Patient since 2016)

I was impressed by the amount of time taken to accurately assess my issues and explaining the right course of action. I felt satisfied because of being very well informed by the Doctor and Staff.


Reply

We strive to give our patients the best care possible and we are happy you noticed and shared your experience with others! Thank you!

StarStarStarStarStar Every person on staff is friendly, accommodatin... —    (Patient since 2006)

Every person on staff is friendly, accommodating and professional. We have been patients at Sky Vision for many years and would not consider going anywhere else.


Reply

We value you as a patient and appreciate your kind words! Have a wonderful holiday season.

StarStarStarStarStar  —    (Patient since 2012)

So disappointed in the wait time not only to finally get in to a room but I was there over 2 hours for this appointment.


Reply

We are so sorry for the delay that afternoon. We do our best to move people through their visits with thorough exams and timeliness. There may be unforeseen situations that come up and you experienced just that. We are truly sorry for the additional time you had to wait.

StarStarStarStarStar always very professional  —    (Patient since 2005)

always very professional


Reply

Thank you Frank!

StarStarStarStarStar Great Doctors, friendly staff —    (Patient since 2005)

Great Doctors, friendly staff


Reply

Super patients!

StarStarStarStarStar Everyone at SkyVision is very pleasant and prof... —    (Patient since 2009)

Everyone at SkyVision is very pleasant and professional. Appointments are on time.


Reply

We strive to give you the best care in a warm friendly environment!

StarStarStarStarStar Everyone at SkyVision was very friendly and att... —    (Patient since 2012)

Everyone at SkyVision was very friendly and attentive to my needs. They immediately greeted me as I arrived, and I was in the exam room within minutes.


StarStarStarStarStar Professionally and efficiently run office. ... —    (Patient since 2005)

Professionally and efficiently run office.


Reply

Glad you noticed and shared with others!

StarStarStarStarStar Professionally and efficiently run office. ... —    (Patient since 2005)

Professionally and efficiently run office.


StarStarStarStarStar 5 Stars —    (Patient since 2009)

5 Star Service as always at Sky Vision. Thank you, Joe Dachtler


StarStarStarStarStar Worth every penny! —    (Patient since 2012)

I have been a client of Skyvision for more years that I can remember! But what I do remember is that they take very good care of you while you are there. I never had an issue when I was wearing glasses and contacts! And now I am over the moon with having done Lasik to correct my vision. My whole family goes to Skyvision and we don't plan to go anywhere else. I have sent many people there to have Lasik done as well, and everyone is happy as a clam!!! You can't argue with the best!!!!


Reply

This was such a well written, heartfelt review sharing a story that will resonate with others. We are a medical eye practice for the whole family and you are an example of just that!

StarStarStarStarStar  —    (Patient since 2014)

Everyone is very professional, informed and listens!


StarStarStarStarStar Well organized and very efficient... —    (Patient since 2006)

Well organized and very efficient


StarStarStarStarStar From the desk to the exam room you have a great g... —    (Patient since 2008)

From the desk to the exam room you have a great group of people!


StarStarStarStarStar If I wanted expertise and professional acumen inw... —    (Patient since 2008)

If I wanted expertise and professional acumen I would look no further than Dr. White and his excellent staff. I know that they all consider me an important patient who is valued and respected. Thank you all for superior work ethic. Respectfully submitted, Barbara Fagan


Reply

Barbara,We truly appreciate you taking the time to let us and others know about SkyVision Centers! We will see you again soon and have a Happy Holiday Season! The SkyVision Doctors and Staff

StarStarStarStarStar All my visits and all my experiences with the do... —    (Patient since 2016)

All my visits and all my experiences with the doctors have been excellent. I am so fortunate to have found Vision works.


StarStarStarStarStar  —    (Patient since 2005)

I have been going to SkyVision for a long time & it is wonderful. The doctors are kind, caring & always helpful & that means a lot to me. They have always taken care of any problem I have encountered & if I have an emergency they take care of me right away. The nursing staff is great, always kind and friendly and easy to talk to. The receptionists are very friendly & helpful, it's a good place for all your eye care.


StarStarStarStarStar  —    (Patient since 2016)

Excellent group of staff, very helpful, friendly and explained well.


StarStarStarStarStar Very Professional.  —    (Patient since 2015)

Very Professional. Waiting room is clean, as are the exam rooms. Staff is super, friendly, willing to answer questions. The wait is not too long past appointment time either.


StarStarStarStarStar Friendly and very professional Love the doctor's... —    (Patient since 2014)

Friendly and very professional Love the doctor's


StarStarStarStarStar Dr. Schlegel is a remarkably intelligent and comp... —    (Patient since 2007)

Dr. Schlegel is a remarkably intelligent and compassionate doctor and friend. Thank you for being "in my corner".


Reply

Beverly,Dr. Schlegel is truly a gem and he is as great of a person as he is a doctor. We are lucky to have him here for our patients and for us as staff! Thank you for your kind words! Dr. Schlegel . . . if you read this . . . don't get all too puffed up in the chest now!

StarStarStarStarStar I have been a patient to Dr. White for over 20 ye... —    (Patient since 2005)

I have been a patient of Dr. White for over 20 years. He is so professional - I have complete trust in him. The staff is outstanding, also, - very friendly, polite, professional. I always recommend SkyVision to anyone asking about eye doctors.


StarStarStarStarStar Jasmine is a gem she is the perfect person to dea... —    (Patient since 2011)

Jasmine is a gem, she is the perfect person to deal with people making them comfortable and has a super pleasant personality!!!


Reply

Jasmine is a staff favorite here with all of us as well! Thanks for sharing! Jasmine . . . if you read this . . . great job!

StarStarStarStarStar  —    (Patient since 2005)

My experience with SkyVision was excellent as always. The staff is very courteous and efficient and the doctors are exceptional.


StarStarStarStarStar  —    (Patient since 2011)

My usual pleasant helpful experience with Dr. White and his staff.


StarStarStarStarStar As always great professional care. ... —    (Patient since 2014)

As always great professional care.


StarStarStarStarStar Love Dr. Kaye! He is the best. ... —    (Patient since 2007)

Love Dr. Kaye! He is the best.


StarStarStarStarStar I always enjoy coming in, everybody is very nice... —    (Patient since 2006)

I always enjoy coming in, everybody is very nice.


StarStarStarStarStar Your organization is customer satisfaction driven... —    (Patient since 2016)

Your organization is customer satisfaction driven, all staff from front desk to billing help you achieve that


Reply

Christine,Thanks for noticing and letting others know. We appreciate you sharing your experience!

StarStarStarStarStar The entire staff is extremely knowledgable, help... —    (Patient since 2013)

The entire staff is extremely knowledgable, helpful and more like a good friend. Very happy with all of their services provided.


StarStarStarStarStar  —    (Patient since 2005)

Love the doctors and the staff! Everyone is so friendly!


StarStarStarStarStar  —    (Patient since 2006)

The staff is always very kind, professional, and efficient. Dr. White always answers any questions I might have plus does a very thorough exam.


StarStarStarStarStar  —    (Patient since 2009)

The staff are friendly, knowledgeable and efficient.


StarStarStarStarStar Fit me in at the last minute for eye issue. Very ... —    (Patient since 2006)

Fit me in at the last minute for eye issue. Very professional and detailed


Reply

We do our best to accommodate those who have eye care emergencies! So glad we were able to help you!

StarNo StarNo StarNo StarNo Star Dr. White and staff are very nice and knowledgeab... —    (Patient since 2016)

Dr. White and staff are very nice and knowledgeable about dry eye however I cannot afford the treatment. The cost of the eye drops iare beyond what I can afford as well. Neither are covered by insurance and he gave no options for those of us that cannot afford this.


Reply

Susan, We are sorry for your frustration. There are no interest financing options for the treatment option recommended and there were 3 other recommendations that were also made. We would be happy to go over all of these with you again. Dr. White's recommendations are based on years of experience on what he feels is the best course of treatment for your condition.

StarStarStarStarStar  —    (Patient since 2016)

doctors and staff were excellent


Reply

Thank you for taking the time to let others know about your visit!

StarStarStarStarStar Exceeds expectations.  —    (Patient since 2014)

Very professional. Vision is so important I need someone who provides excellent service and cares about their patients. I have both with Dr. White and Skyvision. It's a matter of trust.


Reply

We love our patients and work very hard to give you the very best care possible! Thanks for noticing and sharing your experience with others!

StarStarStarStarStar Everyone was so nice and accommodating. Excellen ... —    (Patient since 2016)

Everyone was so nice and accommodating. Excellent atmosphere.


StarStarStarStar