SkyVision Centers

Full Service Family Eye Care - See What's Next!

Star Star Star Star Star 744 Reviews

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Reviews

StarStarStarStarStar The doctors and staff know how to take care of... —    (Patient since 2018)

The doctors and staff know how to take care of all eye problems. You can't find anyone better.


StarStarStarStarStar Great vision care with knowledgeable providers!... —    (Patient since 2018)

Great vision care with knowledgeable providers!


StarStarStarStarNo Star Outside of running a little late which we all d... —    (Patient since 2020)

Outside of running a little late which we all do it was just that I was incredibly NERVOUS about my cataracts, so I was on the edge-it was fine!


StarStarStarStarStar Very friendly team. My appointment started on t... —    (Patient since 2019)

Very friendly team. My appointment started on time and I wasn’t sitting in a room forever waiting.


StarStarStarStarStar Great staff. Very friendly.  —    (Patient since 2020)

Great staff. Very friendly.


StarStarStarStarStar Dr Kaye is always a very caring and personable ... —    (Patient since 2019)

Dr Kaye is always a very caring and personable doctor. I don't ever feel like a bother or rushed. He genuinely cares helping others!


StarStarStarStarStar I trust Sky Vision.  —    (Patient since 2018)

Sky Vision is a friendly, SAFE, knowledgeable vision center. They have very thorough Covid-19 safeguards in place to protect clients. You can feel confident that you are visiting the best vision care center and safest office environment.


StarStarStarStarStar  —    (Patient since 2020)

Dr. White and his staff are wonderful. I have always been given the best quality of care and service. Dr. White has been my ophthalmologist for years and years, and I trust no other doctor with the health of my eyes. I have several issues with my eyes, and he has always been thorough and professional. I drive over one hour to see him, and I would have it no other way.


StarStarStarStarStar The staff is very professional and the office w... —    (Patient since 2018)

The staff is very professional and the office was extremely clean. Safety protocol was enforced to avoid exposure to the virus.


StarStarStarStarStar Your good reputation precedes you and continues... —    (Patient since 2018)

Your good reputation precedes you and continues...


StarStarStarStarStar Excellent professionals and service! —    (Patient since 2018)

Excellent professionals and service!


StarStarStarStarStar  —    (Patient since 2018)

Very friendly and knowledgeable


StarStarStarStarStar Great service-knowledge staff —    (Patient since 2018)

Great service-knowledge staff


StarStarStarStarStar Cannot believe your reopening was so calm, seam... —    (Patient since 2019)

Cannot believe your reopening was so calm, seamless, so professional! Really enjoyed my time with Dr. Griesmer too; she’s a delightful addition to your team. Welcome back!


StarStarStarStarStar Wonderful doctors and support staff. —    (Patient since 2018)

Wonderful doctors and support staff.


StarStarStarStarStar Everyone at SkyVision are the BEST! I always re... —    (Patient since 2018)

Everyone at SkyVision are the BEST! I always recommend this vision center to all my friends!


StarStarStarStarStar I just referred my friend Patti Geiger and she ... —    (Patient since 2018)

I just referred my friend Patti Geiger and she has had one cataract done with Dr White already and is very pleased!


StarStarStarStarStar My visit yesterday was just fine under extraord... —    (Patient since 2018)

My visit yesterday was just fine under extraordinary circumstances of covid 19. Dr. Langer is the best. My cataract surgery by Dr. White last year is still paying dividends.


StarStarStarStarStar Excellent service; professional and efficient. ... —    (Patient since 2019)

Excellent service; professional and efficient.


StarStarStarStarStar Awesome people and service!! —    (Patient since 2020)

Awesome people and service!!


StarStarStarStarStar The level of service is very good. The Doctors... —    (Patient since 2019)

The level of service is very good. The Doctors and assistants explain the procedures and answer questions. The facility location is very convenient, clean and modern. It is failry easy to make appointments. I would highly recommend SkyVision Centers to anyone in need of eye care or glasses.


StarStarStarStarStar The staff is very friendly and knowledgeable. T... —    (Patient since 2018)

The staff is very friendly and knowledgeable. They take the time to make you feel comfortable and answer all your questions


StarStarStarStarStar  —    (Patient since 2018)

I had never seen this Dr. before and she was very nice and professional.


StarStarStarStarStar All precautions are being taken. Complete eye e... —    (Patient since 2019)

All precautions are being taken. Complete eye exam was quick and easy. Glad I kept appt. was having an issue and Dr White said I have a cataract. Now I will schedule to have it taken care of. Thanks Dr. White!!!


StarStarStarStarStar The office was very clean, very efficient, and ... —    (Patient since 2018)

The office was very clean, very efficient, and took great care to make me feel safe and comfortable.


StarStarStarStarStar I have been satisfied with the 2 appointments t... —    (Patient since 2020)

I have been satisfied with the 2 appointments that I have had.


StarStarStarStarStar The staff was very friendly and knowledgeable. ... —    (Patient since 2020)

The staff was very friendly and knowledgeable.


StarStarStarStarStar Always professional and thorough. All levels do... —    (Patient since 2019)

Always professional and thorough. All levels done so i felt comfortable and they were using good protocols during the crazy times we are in. Nice, safe environment.


StarStarStarStarStar During difficult times the level of professiona... —    (Patient since 2019)

During difficult times the level of professionalism and the high quality of care were maintained.


StarStarStarStarStar Very professional very friendly. All around a v... —    (Patient since 2020)

Very professional very friendly. All around a very good experience. Nice place to I’m sure. Beautiful office.


StarStarStarStarStar Everyone was great. I really appreciate the tho... —    (Patient since 2020)

Everyone was great. I really appreciate the thoroughness of every thing that was done.


StarStarStarStarStar This is the most extensive eye treatment I have... —    (Patient since 2020)

This is the most extensive eye treatment I have ever had. I have been going to Cole Eye for years and they cannot compare with Sky Vision. The staff is fantastic, and Dr White is amazing. He takes time, like no Cleveland Clinic Dr has done, to explain everything and put me at ease. This is my new office of choice.Thank you!


StarStarStarStarStar I was so impressed with your friendly and helpf... —    (Patient since 2020)

I was so impressed with your friendly and helpful staff. They were so professional from the nurses to the doctor that I saw. I would definitely recommend you to anyone that would ask


StarStarStarStarStar It’s always a pleasant appointment. Everyone is... —    (Patient since 2018)

It’s always a pleasant appointment. Everyone is very cordial. Highly recommend going there.


StarStarStarStarStar Dr. Griesmer  —    (Patient since 2019)

Dr. Griesmer gave me a very thorough exam. She listened to and answered all of my questions and made suggestions for improving my eye health.


StarStarStarStarStar Follow=Up on Eye Pressure test —    (Patient since 2020)

Follow=Up on Eye Pressure test - seemed very knowledgeable and professional for medical follow-up exam - very satisfied with medical appointment !


StarStarStarStarStar Professional, pleasant and expeditious. —    (Patient since 2018)

Professional, pleasant and expeditious.


StarStarStarStarStar Everything went very well. —    (Patient since 2018)

Everything went very well.


StarStarStarStarStar Exceptional  —    (Patient since 2020)

All staff and doctors are wonderful. Most pleasant experience. Highly recommend.


StarStarStarStarStar Timely, professional service by courteous and k... —    (Patient since 2018)

Timely, professional service by courteous and knowledgeable staff.


StarStarStarStarStar i saw dr white save a kids eye when working in ... —    (Patient since 2018)

i saw dr white save a kids eye when working in the er


StarStarStarStarStar Very professional and courteous at the front de... —    (Patient since 2020)

Very professional and courteous at the front desk! Dr White was very knowledgeable and explained everything thoroughly. He answered all my questions and very polite! Would recommend this office and Doctor to anyone who is looking for a great doctor!


StarStarStarStarStar Dr. White and his staff at Sky Vision are absol... —    (Patient since 2018)

Dr. White and his staff at Sky Vision are absolutely the best!!! Dr. White and his colleagues are top in their field and always are so helpful and friendly. All of the people at Sky Vision go out of their way to help you and always give me support for my issues. I appreciate them and always recommend them to all my family and friends!! Thank you Sky Vision , you are #1!!! Sue Slater


StarStarStarStarStar very well cared for in a timely manner —    (Patient since 2018)

very well cared for in a timely manner


StarStarStarStarStar Always a great experience at Skyvision. Dr Kaye... —    (Patient since 2019)

Always a great experience at Skyvision. Dr Kaye and his team are very friendly and professional!


StarStarStarStarStar Professional and knowledgeable staff. I would ... —    (Patient since 2020)

Professional and knowledgeable staff. I would highly recommend!


StarStarStarStarStar Great service —    (Patient since 2020)

friendly, well organized, clean & professional


StarStarStarStarStar Your eyes are one the most important sensory or... —    (Patient since 2019)

Your eyes are one the most important sensory organs you’ll ever have so if you ever have problems you must place them in the hands of someone who is totally proficient and in my mind Dr. White is that person! Great people who understand and will always make time to see you if you have any concerns..,.could you really ever ask for better.


Reply

Your review was so well expressed and we truly appreciate that you took the time to share your experiences with Dr. White with others who may be considering us for their eye care.

StarStarStarStarStar I was seen very quickly after my accident and t... —    (Patient since 2020)

I was seen very quickly after my accident and the treatment was very effective. Dr. Schoeck was very comforting and effective.


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We are happy to be able to handle same-day emergencies!

StarStarStarStarStar Very professional, friendly and helpful. Nice ... —    (Patient since 2020)

Very professional, friendly and helpful. Nice and relaxing atmosphere.


Reply

We want our patients to feel comfortable and well cared for.

StarStarStarStarStar Very pleasant and professional staff. Lidia was... —    (Patient since 2020)

Very pleasant and professional staff. Lidia was a huge help in picking out the perfect glasses.


Reply

Your review of our staff and your experience with our optician will be helpful to others. Thank you!

StarStarStarStarStar Amazing doctors and nurses —    (Patient since 2020)

Amazing doctors and nurses


Reply

Thank you!

StarStarStarStarStar All the staff was friendly and helpful —    (Patient since 2020)

All the staff was friendly and helpful


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It is a pleasure to take care of you!

StarStarStarStarStar My appointments at Sky Vision are always pleasa... —    (Patient since 2018)

My appointments at Sky Vision are always pleasant experiences. From the greeting at the front desk to my various eye exams I am always treated courteously and professionally. When I leave I feel confident that my eyes are in very capable hands.


Reply

So glad you feel well cared for.

StarStarStarStarStar Great service every time.  —    (Patient since 2018)

I am always very happy with the service at Sky Vision.The front desk girls are very pleasant and helpful. The Dr was very efficient and explained everything clearly. I really liked her. The only suggestion I would make is to dust off your equipment- the areas I was in was quite dusty- it didn’t interfere with the level of service -just would look nicer!! Thank You! !


Reply

Thank you for your feedback, it was very important!

StarStarStarStarStar I’ll return every year! —    (Patient since 2018)

SkyVision staff and doctors are all super nice and helpful. Always pleased with the service and my new glasses! They help us use our insurance to its fullest!


Reply

Our opticians do their very best to help you get the most from your vision benefits!

StarNo StarNo StarNo StarNo Star I made appointments for my two daughters to com... —    (Patient since 2020)

I made appointments for my two daughters to come on the same day and was on the phone for a good 15 minutes trying to get all the info correct just to be told I didn’t make her an appointment. If I didn’t make her an appointment I wouldn’t have left all the info needed to go through insurance.


Reply

This does sound very frustrating indeed! We will look into this miscommunication. We are sorry for the confusion.

StarStarStarStarStar  —    (Patient since 2020)

I was very impressed with the friendliness and with the professional mannerism of everyone I came in contact with, and the facility is super clean and modern.


Reply

Thank you Frank!

StarStarStarStarStar  —    (Patient since 2019)

This is a great place to go for eye care. The doctors and everyone who works there are very good, pleasant and professional. The waiting area is very comfortable and the coffee, tea and hot chocolate are a plus! It is a place I look forward to going to.


Reply

And we look forward to seeing you too . . . thank you for describing your experiences with others.

StarStarStarStarStar World class, all-inclusive one-stop eye care. ... —    (Patient since 2018)

World class, all-inclusive one-stop eye care. Skyvision has ophthalmologists, optometrists, and opticians all under the same roof. State of the art diagnostics. I had great vision all my life until as I began to get incipient cataracts and borderline glaucoma as I got older. Dr. White has stabilized the glaucoma with laser surgery without the need for medication. The eyewear in the optical department is first rate with great options in all price ranges, including contemporary fashionable frames from the likes of Gucci, Tom Ford, etc. as well as Nike frames for particular sports. The frames and lenses fit and work perfectly. The optics are perfect. I use lightweight gradient lenses for bifocals which I can even use to play golf without having the ball disappear from focus on the backswing. I wouldn't go anywhere else for anything eye-related.


Reply

We try hard to keep you doing all your favorite activities and I am glad we did it!

StarStarStarStarNo Star Lack of consideration for patients' time  —    (Patient since 2018)

I am caring for my elderly mother and my personal time is very limited. I was very discouraged that the doctor spent time socializing with a drug rep while I was waiting for him to examine me. He joked that they have good relationships with their drug reps, but more consideration should be given to having good relationships with patients, which includes not making them wait unnecessarily during their appointments.


Reply

Please be assured that our doctors consider patients' time valuable. We thank you for sharing your experience at your last appointment and please consider it a point well taken and shared.

StarStarStarStarStar I have been a patient for many years. The docto... —    (Patient since 2020)

I have been a patient for many years. The doctors are staff are knowledgeable, always friendly and helpful.


Reply

We appreciate your review.

StarStarStarStarStar Everyone was so nice and knowledgeable. Spent t... —    (Patient since 2020)

Everyone was so nice and knowledgeable. Spent time with me and answered all my questions.


Reply

Our focus is to give quality care and time to each patient being seen. Sharing your experience is valuable to others.

StarStarStarStarStar Great experience....very happy —    (Patient since 2020)

Great experience....very happy


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We thank you for your review. Very happy too!

StarStarStarStarStar highly recommend —    (Patient since 2018)

I would highly recommend SkyVision. The staff is courteous and professional and I was seen promptly without any excessive waiting.


Reply

Jennifer, we appreciate you taking the time to share your visit experience with others.

StarStarStarStarStar Everyone was very friendly and the visit went s... —    (Patient since 2020)

Everyone was very friendly and the visit went smoothly. Thank you.


Reply

You are very welcome!

StarStarStarStarStar Staff was friendly and impressively knowledgeab... —    (Patient since 2020)

Staff was friendly and impressively knowledgeable. Testing process was well-coordinated and explained. Doctor White inspired confidence and was forth-rite in his recommendations.


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Our staff is filled with experience and skilled in delivering education and quality care.

StarStarStarStarStar Everyone at this facility was very nice, accomm... —    (Patient since 2020)

Everyone at this facility was very nice, accommodating and understanding. I felt at ease with the doctor and staff.


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We have great patients like you!

StarStarStarStarStar Nice staff who are also knowledgeable and helpf... —    (Patient since 2019)

Nice staff who are also knowledgeable and helpful


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Our staff is well rounded and genuinely caring. Thank you for taking the time to let others know.

StarStarStarStarStar  —    (Patient since 2019)

AWESOME friendly staff staff! Great doctors. Care about their patients.


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Yes we do care!

StarStarStarStarStar I love my K. and you are all very nice. —    (Patient since 2018)

I love my K. and you are all very nice.


Reply

Thanks Sadija!

StarStarStarStarStar Very professional, knowledgable, informative, f... —    (Patient since 2020)

Very professional, knowledgable, informative, friendly, efficient, on time.


Reply

Wow! Glad you felt well cared for!

StarStarStarStarStar No Complaints —    (Patient since 2018)

The staff at SkyVison is friendly and attentive. The vision test I had was very thorough.


Reply

That is terrific and thank you!

StarStarStarStarNo Star You gave me forms to fill out when I arrived, i... —    (Patient since 2020)

You gave me forms to fill out when I arrived, it would have been much nicer to have those forms that I could fill out ONLINE sent with my appt reminder!


Reply

Thank you for your feedback. We are working on ONLINE forms. They are available to print from our website and fill out in advance to bring with you or can be sent in an email. We are close to being totally automated.

StarStarStarStarStar Professional and courteous. —    (Patient since 2018)

Professional and courteous.


StarStarStarStarStar Very Professional —    (Patient since 2020)

Treated in a very respectful and professional manner by all.


StarStarStarStarStar Dr Kay was great! —    (Patient since 2018)

Dr Kay was great. Explained everything and did a very through exam. Everyone is always so friendly.


StarStarStarStarStar The staff was amazing —    (Patient since 2020)

The staff and Dr. White listened to my concerns and addressed them all during my visit. They spent the time with me and I didn’t feel rushed in any way.


StarStarStarStarStar the whole experience with sky vision has been ... —    (Patient since 2019)

the whole experience with sky vision has been a great . dr. white and the team are timely and efficient. great job.


StarStarStarStarStar  —    (Patient since 2018)

Dr. White is very knowledgeable and always answers my questions effortlessly.


StarStarStarStarStar Although a long wait time to be seen I felt it ... —    (Patient since 2020)

Although a long wait time to be seen I felt it was thorough


StarStarStarStarStar Such a conscientious staff Doctor takes time to... —    (Patient since 2018)

Such a conscientious staff Doctor takes time to explain and discuss your situation without being rushed


StarStarStarStarNo Star Too long of a wait after appointment time! —    (Patient since 2020)

Too long of a wait after appointment time!


StarStarStarStarStar Nothing but positive experiences with SkyVision... —    (Patient since 2018)

Nothing but positive experiences with SkyVision!


StarStarStarStarStar  —    (Patient since 2018)

I haven't seen the bill yet so these comments don't consider that angle : o ) All services were superb. Timely, efficient, thorough. Jasmine and Dr. Schoeck were terrific. Very detailed in their explanations of not only each test, but with all of the results as well. As I said at the appt., first class. The "first impressions" desk personnel out front were polite and very efficient as well. Thank you.


StarStarStarStarStar I'm always impressed with the quality, friendli... —    (Patient since 2018)

I'm always impressed with the quality, friendliness and compassion of the staff representing SkyVision


StarStarStarStarStar Professional and friendly atmosphere. I have a ... —    (Patient since 2020)

Professional and friendly atmosphere. I have a great deal of confidence in Dr. White.


StarStarStarStarStar  —    (Patient since 2018)

Were welcomed, no wastage of time.


StarStarStarStarStar Every one I meet was courteous and friendly. ... —    (Patient since 2019)

Every one I meet was courteous and friendly. The optician went the extra mile to resolve my issues. A gratifying act in today's society - customer first! Bravo.


StarStarStarStarStar I like everything about SkyVision. I have eye ... —    (Patient since 2018)

I like everything about SkyVision. I have eye issues and see Dr. Kaye more frequently than most. I wouldn't want to go to anyone else. Their support staff is always friendly and helpful. Beautiful office.


StarStarStarStarStar Everyone was so friendly and knowledgeable, I w... —    (Patient since 2019)

Everyone was so friendly and knowledgeable, I was really impressed with the intense eye exam. The selection of frames was fantastic and the help that I got great, she even took the time to see if my insurance would cover some of my glasses, I thought that was exceptional. I would definitely recommend SkyVision.


StarStarStarStarNo Star Exam was thorough and everyone was courteous —    (Patient since 2019)

Exam was thorough and everyone ‘twas courteous


StarStarStarStarStar Staff and doctor are always friendly and profes... —    (Patient since 2018)

Staff and doctor are always friendly and professional. Results of examination are are explain in easy to understand language along with answers to all questions.


StarStarStarStarStar Everyone was very helpful —    (Patient since 2019)

Everyone was very helpful


StarStarStarStarStar . —    (Patient since 2018)

Have been coming to SkyVision for years because I trust Dr White and the staff to give me an accurate diagnosis on my vision.


StarStarStarStarStar Outstanding service and care - very thorough - ... —    (Patient since 2018)

Outstanding service and care - very thorough - very pleased.


StarStarStarStarStar  —    (Patient since 2019)

From the first time I phoned the office, I felt a sense of a caring, professional and helped staff. The gals at the front desk are friendly and pleasant. You don't find that everywhere you go. It was very nice to have met Dr. White, the techs and the front desk gals. I do have a concern tho. Since I have had eye issues in the past, I needed a specialist and was glad to get a new one in Dr. White. Although something was mentioned that next year for our appointments, we would be seeing a different doctor. I'm sure that the entire Dr. team is top notch and we do understand that Dr. White is an extremely busy professional but that is a concern of ours. Thanks to the gals for getting us a 1st appointment so soon :)


StarStarStarStarStar Great places.nice people and great doctors —    (Patient since 2018)

Great places.nice people and great doctors


StarStarStarStarStar Been seeing WHITE BACK TO HIS Lakewood days and... —    (Patient since 2018)

Been seeing WHITE BACK TO HIS Lakewood days and still seeing him so yeah your doing things right. Glad to see some of the old staff went with him,that speaks volume as well.


StarStarStarStarStar Compromised Vision —    (Patient since 2018)

I have had a myriad of vision problems for the past 20 years with 9 surgical procedures starting in 1999. When I left this office visit I felt better informed than I have ever been in the past. I learned a new term with one of my conditions. Dr. Kaye took the time to better explain what was going on. I am greatful for all the assistance I can receive from this vision center.


StarStarStarStarStar  —    (Patient since 2018)

The staff at Skyvision are friendly and treat everyone with respect. I have been a patient with Dr. White for over 20 years. I would highly recommend any of the doctors at Skyvision.


StarStarStarStarStar Excellent experience seeing the technicians and... —    (Patient since 2018)

Excellent experience seeing the technicians and Dr Schoeck. Very professional, pleasant and helpful!


StarStarStarStarStar Staff is always professional, courteous and att... —    (Patient since 2018)

Staff is always professional, courteous and attentive. Appointment time met with no waiting.


StarStarStarStarStar All went well. The facility was nice an everyo... —    (Patient since 2019)

All went well. The facility was nice an everyone was friendly an helpful. Doctor ws so professional. No pressure was every indicated to have anything done. Information was provided to help firther inform me


StarStarStarStarStar A well run orgination —    (Patient since 2019)

I was seen in a timely manner. Every step of the exam was explained as it went on. Everyone was pleasant and positive. All my options were clearly explained to me. Dr. White answered any questions I had. Sending the paperwork via email eliminated having to do it there before being seen.


StarStarStarStarStar Always very pleasant reception at SKYVISION and... —    (Patient since 2019)

Always very pleasant reception at SKYVISION and Dr White’s staff very professional.


StarStarStarStarStar A friendly, thorough and professional place! —    (Patient since 2018)

A friendly, thorough and professional place!


StarStarStarStarStar Staff is always pleasant and professional! No i... —    (Patient since 2019)

Staff is always pleasant and professional! No issues with signing in, processing insurance, etc. I never wait long for my appointments. I am very satisfied with all the professionals, and I feel confident that I receive the absolute best care.


StarStarStarStarStar The friendly welcoming smiles as a patient ente... —    (Patient since 2018)

The friendly welcoming smiles as a patient enters, together with The professionalism of the physicians and staff makes everyone feel they are an important patient to the practice.


StarStarStarStarStar From the time you enter the door till you exit ... —    (Patient since 2018)

From the time you enter the door till you exit again everyone is pleasant and professional, good job


StarStarStarStarStar This office is very professional and friendly. ... —    (Patient since 2018)

This office is very professional and friendly. They have the latest technology to make sure my vision is better than just "OK". They are very willing to answer questions and it is easy to make an appointment with this office. It's convenient across from Crocker Park too. No problem parking here. The staff is top notch and I gladly trust them with my visual needs.


StarStarStarStarStar My appointment went great.  —    (Patient since 2018)

My appointment went great.


StarStarStarStarStar Very friendly staff. Took the time to review my... —    (Patient since 2019)

Very friendly staff. Took the time to review my exam and to offer suggestions for my contact lenses.


StarStarStarStarNo Star Excellent Experience. —    (Patient since 2019)

The most thorough eye examination I have ever had. The staff was very courteous and well trained in their roles, .Dr. White was very detailed in explaining to me what was going on.


StarStarStarStarStar Very professional yet friendly. Would... —    (Patient since 2018)

Very professional yet friendly. Wouldn't trust my eyes to anyone else!!


StarStarStarStarStar Always good service. With that said, when you ... —    (Patient since 2018)

Always good service. With that said, when you are running late it would be good if the receptionist would let the clients know, so that they could do something else.


StarStarStarStarStar Dr. White and his staff are very professional a... —    (Patient since 2018)

Dr. White and his staff are very professional and provide a great personalized experience to their patients.


StarStarStarStarStar Have been going to Skyvision for a long time. ... —    (Patient since 2018)

Have been going to Skyvision for a long time. Doctors very knowledgeable, staff warm, friendly and professional .Have recommended to many people and many are now patients. My husband and I are very happy being patients of Dr. White and Dr. Kaye.


StarStarStarStarStar Fantastic and caring tean —    (Patient since 2018)

Fantastic and caring team


StarStarStarStarStar SkyVision is the best everyone who works there ... —    (Patient since 2019)

SkyVision is the best everyone who works there is always helpful and professional I recommend them to everyone ❤️


StarStarStarStarStar Friendly and Welcoming —    (Patient since 2019)

The staff is extremely welcoming and friendly!


StarStarStarStarStar Worth the wait. —    (Patient since 2018)

Worth the wait, understandable reason for delay. Usually appointments are processed as scheduled.


StarStarStarStarStar . —    (Patient since 2019)

Staff and Doctors were excellent, Toke time to explain everything with options.


StarStarStarStarStar It was my first visit and every one was very ni... —    (Patient since 2019)

It was my first visit and every one was very nice.


StarStarStarStarStar The techs and doctors are excellent. —    (Patient since 2018)

The techs and doctors are excellent.


StarStarStarStarNo Star A routine visit...appt for 2:30. Not seen till ... —    (Patient since 2018)

A routine visit...appt for 2:30. Not seen till three thirty for initial tests and drops. Not seen by doctor until after four.


StarStarStarStarStar New Patient —    (Patient since 2019)

This was my first visit to the Sky Vision Center. Dr. White was referred to me by Dr. James Myers. Although my first appointment was delayed, due to unforeseen circumstances, I found the staff to be polite, courteous, helpful and supportive. Dr. White's examination was thorough and performed in a professional manner. He explained what was occurring with my eyes and took time to answer my questions and concerns.


StarStarStarNo StarNo Star Too wait 30 minutes not good. —    (Patient since 2018)

Too wait 30 minutes for a doctor's appointment is ridiculous.


StarStarStarStarStar Relaxing atmosphere and very professional. ... —    (Patient since 2018)

Relaxing atmosphere and very professional.


StarStarStarStarStar Your service and facility are first rate (that'... —    (Patient since 2018)

Your service and facility are first rate (that's why I have followed Dr. White for all these years, from Fairview to Westlake! Plan to do so for many more.


StarStarStarStarStar Very Pleased —    (Patient since 2019)

This was my first visit to Dr. Kaye for eye examine. He was very nice and explained what was going on with my eyes. The staff was very nice also. I was very happy being able to find new frames for new glasses .


StarStarStarStarStar I love sky vision. Everyone is so nice. Lydia i... —    (Patient since 2019)

I love sky vision. Everyone is so nice. Lydia is especially helpful.


StarStarStarStarStar Dr White and his staff are not only very profes... —    (Patient since 2018)

Dr White and his staff are not only very professional, but their friendly, positive attitude makes a visit very pleasant.


StarStarStarStarStar Every one is always very polite caring and eff  —    (Patient since 2018)

Every one is always very polite and efficient


StarStarStarNo StarNo Star Previous visits have been positive, but on this... —    (Patient since 2018)

Previous visits have been positive, but on this visit, after waiting 30 minutes, I had to reschedule due to work time constraints.


StarStarStarStarNo Star Only issue is time. Took over 20 minutes in wai... —    (Patient since 2019)

Only issue is time. Took over 20 minutes in waiting room. Understand timing as day goes on can have delays. Time is important to all. You may think about calling or emailing clients advising running behind come about 15 minutes later etc to help all schedules.


StarStarStarStarStar Always a pleasure to visit this professional of... —    (Patient since 2018)

Always a pleasure to visit this professional office. Superior staff, efficient front desk, and clean & beautiful environment.


StarStarStarStarStar  —    (Patient since 2019)

Our visit was to obtain a new prescription because my mother's glasses were broken and unable to be worn. We discussed the prescription which was for trifocals with prism. The first technician explained that the prisms were to correct double vision and must be in her new prescription. We took the new prescription that the last technician provided to Dr. Kelly's in Bay Village to order new glasses. When discussing the cost, we asked how much prisms affect the cost and were told the prescription did not include prisms. The optician had to take time to contact SkyVision for a corrected prescription. Disappointing to learn that we left SkyVision with an incorrect prescription. Had we not asked about the prism cost, her prescription would have been incorrect and need to be reordered. This should not happen.


StarStarStarStarStar Wouldn't go anywhere else! —    (Patient since 2018)

Wouldn't go anywhere else!


StarStarStarStarStar  —    (Patient since 2018)

When called into office from waiting room person called my first and last name. Should only say 1st name breech of confidentiality to say both names.


StarStarStarStarStar Dr. White and all the staff are truly professio... —    (Patient since 2018)

Dr. White and all the staff are truly professional in all aspects


StarStarStarStarStar First time client, First impression —    (Patient since 2019)

Very professional office staffing. Up to date services. Good assortment of frames for all ages.


StarStarStarStarStar Very friendly and professional staff. Very tho... —    (Patient since 2018)

Very friendly and professional staff. Very thorough exam. Excellent eye care.


StarStarStarStarStar Dr. Griesmer was very thorough, listened and tr... —    (Patient since 2019)

Dr. Griesmer was very thorough, listened and truly was concerned I would get the best prescription - a prescription to correct issues I had with an exam in May from another OD at another location. Jacqui, the optician, is exceptional. All in all, in comparing SkyVision Centers to my recent experiences elsewhere, I would absolutely recommend them based on my interactions. The telling will be if my prescription really works!!


StarStarStarStarStar Excellent service excellent practice to all who... —    (Patient since 2019)

Excellent service excellent practice to all who work there especially Dr. Darrell White


StarStarStarStarStar Perfect solution for complex problem —    (Patient since 2018)

I have very complex prescriptions for my eyes (one eye has had surgery in the past) that Dr Kaye was able to figure out a perfect solution to! Now I have contacts to see perfectly while I read and another one to see more distance for playing tennis. I am very happy with my prescriptions. He also went over all future options.


StarStarStarStarStar I have seen Dr White for many years. —    (Patient since 2018)

I have seen Dr White for many years.


StarStarStarStarStar Great accommodations and professional staff. I... —    (Patient since 2018)

Great accommodations and professional staff. It is so nice to be greeted with a smile in a pleasant atmosphere. Doctors are great. Donna English


StarStarStarStarStar I have been a patient of Doctor Darrell White f... —    (Patient since 2019)

I have been a patient of Doctor Darrell White for more than 20 years. He is the best!!


StarStarStarStarStar  —    (Patient since 2019)

Dr. White, Dr. Kaye & the entire staff are excellent! They care, they listen and they always answer all questions. The entire experience is always very professional and they take exceptional care of you and make you feel special. Terrific experience! - David Roth


StarStarStarStarNo Star  —    (Patient since 2018)

Feel like Dr only concerned with cataract surgery .He did not discuss eye exam except to say everything looks ok call when ready to have cataract removed.Very short with answers.He rushed in and rushed out after doing his exam. No conversation with me just his tech taking notes.


StarStarStarStarStar The appointment well well.  —    (Patient since 2018)

The appointment well well. Did not have to wait long, the tests were thorough, and Dr White's assistant seemed vary knowledgeable & experienced. Dr White examined me, asked if I had any questions, and I was able to elave within about an hour.


StarStarStarStarStar great place —    (Patient since 2018)

The staff is friendly, the Drs are caring and listen to any concerns. Very happy with Skyvision!


StarStarStarStarStar Caring Vision care —    (Patient since 2019)

This place is the friendliest, most patient (for people like me who always run late), and efficient doctor's office I've been to in years. When you find outstanding service...spread the word. Thanks team


StarStarStarStarStar Very professional from the front desk to Dr. Wh... —    (Patient since 2019)

Very professional from the front desk to Dr. White. Everyone was friendly and helpful. Asked a lot of questions to make sure I would get the best care. I would definitely recommend this office to others.


StarStarStarStarStar Dr. Kaye and support Staff —    (Patient since 2019)

Dr. Kaye and Staff were extremely friendly and professional. The prescription department personnel were professional as well as patient and accommodating.


StarStarStarStarNo Star Everyone was very efficient and polite. —    (Patient since 2019)

Everyone was very efficient and polite.


StarStarStarStarStar Thorough and caring doctor and staff. —    (Patient since 2018)

Thorough and caring doctor and staff.


StarStarStarStarStar The staff is very comforting.  —    (Patient since 2019)

The staff is very comforting.


StarStarStarStarStar Skyvision has always impressed me! —    (Patient since 2019)

Skyvision has always impressed me, the service, the experience are all spot on. I have a complicated eye condition that requires special attention and tracking. I trust them completely


StarStarStarStarStar Thorough and complete. —    (Patient since 2019)

Seemed quite thorough and complete. Things were explained well.


StarStarStarStarStar The staff is so friendly and helpful! —    (Patient since 2018)

The staff is so friendly and helpful!


StarStarStarStarStar Dr. Kaye and his staff were very friendly, effi... —    (Patient since 2019)

Dr. Kaye and his staff were very friendly, efficient, and knowledgeable. Highly recommend SkyVision.


StarStarStarStarStar Dr. White and his staff are fantastic !!  —    (Patient since 2018)

Dr. White and his staff are fantastic !!


StarStarStarStarStar I was very impressed with how the exam went for... —    (Patient since 2019)

I was very impressed with how the exam went for my daughter.


StarStarStarStarStar Loved Dr Griesmer!! She was very thorough and ... —    (Patient since 2019)

Loved Dr Griesmer!! She was very thorough and took the time with me like I was her only patient that day!! The girls at the desk were very accommodating and friendly!! Great staff!! 5 stars *****


StarStarStarStarStar  —    (Patient since 2019)

Really liked the waiting area (nice and open and comfortable). The doctors assistant (Jennifer) was wonderful and Dr. Griesmer couldn't have been more pleasant. I plan on having my husband and kids follow up with appointments. First time visit and it was a very inviting/calming one...thank you!


StarStarStarStarStar Your staff is very professionalDrs are very kn... —    (Patient since 2018)

Your staff is very professional Drs are very knowledgeable


StarStarStarStarStar Satisfied  —    (Patient since 2019)

Very satisfied. Sky vision was recommended to me by my daughter’s pediatrician, so although I wasn’t sure exactly what to expect, I had high expectations, and Skyvision met them all. The only thing I’ll say if that the wait for the appointment was long. We were scheduled at 2, and didn’t get brought into the room until almost 2:30. The staff was apologetic when I brought it up though and after that, we were brought in quickly. My daughter has some anxiety issues that make going new places (especially doctors offices) very difficult but everyone was great with her and very understanding. Everyone we dealt with was very patient and kind, and it was much appreciated.


StarStarStarStarStar Took me right on time,very thoro —    (Patient since 2018)

Took me right on time,very thorough


StarStarStarStarStar Excellent staff—very helpful and kind! —    (Patient since 2018)

Excellent staff—very helpful and kind!


StarStarStarStarStar The doctors are very knowledgeable they spend t... —    (Patient since 2018)

The doctors are very knowledgeable they spend time explains your condition. I love the place itself with perfect location. The staff are so friendly. Love it all and would recommend it to everyone


StarStarStarStarStar Great people and perfect service —    (Patient since 2018)

Great people and perfect service


StarStarStarStarStar Runs like Clockwork! —    (Patient since 2018)

This friendly office runs like clockwork. Well staffed with pleasant people and Dr. White has extensive experience and expertise. As a diabetic, I also appreciate that Dr. White understands lifestyle and nutrition influences as it relates to eye health. A great practice that I highly recommend!


StarStarStarStarStar excellent care and good explanations and option... —    (Patient since 2018)

excellent care and good explanations and options for what was going to be done and what could be done next.


StarStarStarStarStar Friendly and prompt attention. —    (Patient since 2018)

Friendly and prompt attention.


StarStarStarStarStar Professional yet friendly. Patients made to fee... —    (Patient since 2019)

Professional yet friendly. Patients made to feel quite comfortable with staff and physicians. Intake and exit personnel welcoming


StarStarStarStarStar Friendly, exceedingly supportive people!  —    (Patient since 2019)

Friendly, exceedingly supportive people!


StarStarStarStarStar VERY IMPRESSIVE PROFESSIONALS —    (Patient since 2019)

VERY IMPRESSIVE PROFESSIONALS


StarStarStarStarStar Great Doctor and helper —    (Patient since 2019)

It was a very good testing of my eyes, being older I did not want to have it done. My wife insisted and the Doctor and helper were very professional and friendly. They did find a few things, so I am thankful that I went.


StarStarStarStarStar Everyone was very nice and helpful —    (Patient since 2018)

Everyone was very nice and helpful


StarStarStarStarStar This was my first appointment. I arrived early... —    (Patient since 2019)

This was my first appointment. I arrived early (25 minutes) already had all of the paperwork prepared. Got it from the website. They called me in on time, I did not have to wait later than my appointment time.


StarStarStarStarStar Everyone was very polite, friendly and professi... —    (Patient since 2018)

Everyone was very polite, friendly and professional. The nurse who did my eye tests and Dr. Kaye were very, very good. Couldn't ask for any better or more professional eye examination.


StarStarStarStarStar 5 star- Always a great experience with Drs and ... —    (Patient since 2018)

5 star- Always a great experience with Drs and staff.


StarStarStarStarStar From an outsiders viewpoint I see SKYVISION as... —    (Patient since 2018)

From an outsiders viewpoint I see SKYVISION as an extremely well organized, meticulous, and of course very pleasant Optical Center. I will highly recommend you to anyone needing your services.


StarStarStarStarStar Excellent check in, very nice nurse, and Dr. Wh... —    (Patient since 2019)

Excellent check in, very nice nurse, and Dr. White was very friendly and knowledgeable!


StarStarStarStarStar Excellent. —    (Patient since 2018)

Saw Dr. White, and had a great exam and Dr. White had only good things to say about my eyes and the problems that I have at my age.


StarStarStarStarStar Annual check-up.  —    (Patient since 2018)

Annual check-up. Very thorough. Thanks


StarStarStarStarStar Dr. K great and thorough! Provided immediate re... —    (Patient since 2018)

Dr. K great and thorough. Provided immediate remedies.


StarStarStarStarStar I was greated promptly, your employees were kin... —    (Patient since 2019)

I was greated promptly, your employees were kind and extremely concerned with my receiving the best care available.


StarStarStarStarStar Always friendly, always answers questions, alwa... —    (Patient since 2018)

Always friendly, always answers questions, always there if you need them.


Reply

We offer 24 hr emergency access to the doctors if needed. We want you to understand the care we are giving/recommending to you.

StarStarStarStarStar All people very friendly.... —    (Patient since 2018)

All people very friendly....


Reply

We have a very friendly and engaging staff for sure!

StarStarStarStarStar Everyone was very friendly and efficient. —    (Patient since 2019)

Everyone was very friendly and efficient.


Reply

We like to treat "eyes" and their owners!

StarStarStarStarStar Excellent procedure! Pain free and effective! —    (Patient since 2018)

Excellent procedure! Pain free and effective!


Reply

That is just how is it supposed to be! Glad you were happy.

StarStarStarStarStar Excellent service. The optical technician made ... —    (Patient since 2018)

Excellent service. The optical technician made me feel at ease and was very professional and knowledgeable. Of course Dr. White is Excellent!!


Reply

Excellent patient! We appreciate you sharing the experiences you have with others.

StarStarStarStarStar Thorough exam and all questions clearly answere... —    (Patient since 2018)

Thorough exam and all questions clearly answered. Courteous and pleasant staff. I have full confidence in the doctors.


Reply

Education and explanation are a very important part of a patient's visit. We are glad you appreciate the information regarding your eye care.

StarStarStarStarStar Staff is very professional and efficient. Dr. W... —    (Patient since 2018)

Staff is very professional and efficient. Dr. White is a thorough and excellent ophthalmologist. My husband and I are both patients at Sky Vision and highly recommend this practice for all your eye care.


Reply

Your recommendations to others are much appreciated!

StarStarStarStarStar Dr. Kaye and the staff were great! —    (Patient since 2019)

Dr. Kaye and the staff were great!


Reply

Your visit is important to us, thanks for being our patient.

StarStarStarStarStar Dr. White is very thorough and knowledgeable. ... —    (Patient since 2018)

Dr. White is very thorough and knowledgeable. He, and is staff are efficient, friendly and their team effort is superior. They seem to have a system that truly works to see patients, yet each staff member, as well as Dr. White, are very personable.


Reply

Thank you!

StarStarStarStarNo Star My son has been a patient of Dr White for at le... —    (Patient since 2018)

My son has been a patient of Dr White for at least 8 years. We started a program with the female doc a year ago. I can say since coming under her care my love of Skyvision has come to a low like. The wait time is unreal ... this past visit we were there from start to finish one hour 35 minutes and our appointment before that lasted one hour and 50 minutes. No one gives a reason for the delay until I let it be know that I am unset & then I’m told there needs to be more testing done on my sons eyes. The doc speaks in a very soft/low voice. My son ask we all the time, ‘Mom, what did she say.’ I am very disappointed with the program that my son is involved in. We were under the impression that this was soon to be FDA Approved and when I directly asked her the other day she said that is still 3 to 4 years away!! My husband and I are thinking hard about only coming back to Dr White ~ he is AWESOME & Friendly. I am having a very hard time with the new doc.


StarStarStarStarStar Everyone at SkyVision is professional and court... —    (Patient since 2018)

Everyone at SkyVision is professional and courteous. It is always a pleasure to go there.


Reply

We are so glad you feel well cared for and we truly appreciate your kind words about how you are cared for.

StarStarStarStarStar Great people. Very welcoming. —    (Patient since 2019)

Great people. Very welcoming.


Reply

Great patients. Very kind.

StarStarStarStarStar Highly Recommended —    (Patient since 2018)

I have been going to Dr White at SkyVision for many years. I have a very difficult prescription with prisms in the lenses. He is outstanding in addressing my issues and Lydia in the optical department makes sure my glasses are made correctly.


Reply

Our entire team of professionals works diligently to give each patient the eye care that they need. Difficult prescriptions are no exception!

StarStarStarStarStar Love SkyVision. Always friendly and great sele... —    (Patient since 2018)

Love SkyVision. Always friendly and great selection.


Reply

Our opticians do a great job of providing a comprehensive selection of frame styles to fit just about anything someone would want!

StarStarStarStarStar great as always. very professional —    (Patient since 2019)

great as always. very professional


Reply

Our entire staff is here to give you the "best experience in eye care"!

StarStarStarStarStar Exam was very through and appointment was on sc... —    (Patient since 2018)

Exam was very through and appointment was on schedule.


StarStarStarStarStar This was my first visit and was very happy with... —    (Patient since 2019)

This was my first visit and was very happy with all the staff. Everyone was pleasant and professional at the same time.


Reply

We will see you next time! Tell your friends and family too!

StarStarStarStarStar My eyes are very important to me and I think Sk... —    (Patient since 2018)

My eyes are very important to me and I think SkyVision is by far the best eyes doctors.


Reply

Your eyes are important to us as well!

StarStarStarStarStar My husband and I have never had any issues with... —    (Patient since 2018)

My husband and I have never had any issues with any of the employees. We like all the doctors there. We both have had several different procedures done. Everything went just as they told us it would. Thank you Dr. White and Skyvision.


Reply

You are very welcome!

StarStarStarStarStar Greeted by receptionist upon entering. Kindly g... —    (Patient since 2018)

Greeted by receptionist upon entering. Kindly gathered medical information. Not a lot of paperwork to fillout. Examinations professionally performed. Very nice bowtie.


Reply

We are trying to streamline the paperwork, it is almost there! Glad you enjoyed your visit.

StarStarStarStarStar The staff of SkyVision Centers was friendly, co... —    (Patient since 2019)

The staff of SkyVision Centers was friendly, courteous, and kind from my first phone call. I would highly recommend SkyVision Centers!


Reply

Your recommendations to others are greatly appreciated.

StarStarStarStarStar Always so pleasant and friendly  —    (Patient since 2019)

Always so pleasant and friendly


Reply

We want to enjoy our patient's and each other and it works!

StarStarStarStarStar I am very happy with my doctor and every one th... —    (Patient since 2019)

I am very happy with my doctor and every one there.


Reply

Thanks!

StarStarStarStarStar SkyVision is a wonderful place —    (Patient since 2019)

I have been a patient of Dr. Kaye’s since 2006 & every yearly visit is thorough, precise, & fun! Lenore starts the drops & Dr. Kaye completes the exam. I am lucky to have found a great team.


Reply

The teamwork between our staff members is something we value for ourselves and our patients. Glad you noticed!

StarStarStarStarStar  —    (Patient since 2018)

I've been a patient of Dr. White for many years and have always trusted the care I receive from everyone at SkyVision.


Reply

We will see you for many more years too!

StarStarStarStarStar long time patients —    (Patient since 2018)

What choice do we have? The expertise is Dr. Darrell! Thanks for having us. Dixie and Ted


Reply

We will see you next time and thank you for your words of appreciation!

StarStarStarStarStar  —    (Patient since 2019)

Very satisfied and comfortable with the entire staff. Received immediate relief from dry eye. That made my day.


Reply

Dry Eye is so uncomfortable and we are very good at treating it. Dry Eye treatment is different for each person and we are glad you are feeling better.

StarStarStarStarStar Skyvision has excellent doctors and staff.  —    (Patient since 2018)

Skyvision has excellent doctors and staff.


Reply

Our team of highly experienced doctors and professional staff are here for you!

StarStarStarStarStar Staff and Dr Kaye are great and very helpful! —    (Patient since 2018)

Staff and Dr Kaye are great and very helpful!


Reply

We are here for all of your eye care needs!

StarStarStarStarStar Everyone was very professional. —    (Patient since 2018)

Everyone was very professional.


Reply

Great!

StarStarStarStarStar Fit me in at the last minute  —    (Patient since 2018)

Fit me in at the last minute due to an emergency situation. Very short wait!


Reply

We do our best to fit you in for "same day" true eye emergencies. Our doctors are committed to our patients and their families!

StarStarStarStarStar Very friendly, professional and prompt. —    (Patient since 2018)

Very friendly, professional and prompt.


Reply

And you are so welcome!

StarStarStarStarStar  —    (Patient since 2018)

All the staff is extremely friendly and knowledgeable. Dr. White explains everything so you never leave with unanswered questions.


Reply

Dr. White is committed to your "eye" education. Setting expectations is so important for everyone!

StarStarStarStarStar Dr. White's staff is very professional. It was... —    (Patient since 2018)

Dr. White's staff is very professional. It was good to see Dr. Schlagel again.


Reply

Our Medical Doctor, Dr. White is top-notch. Dr. Schlegel is a gem!

StarStarStarStarStar very thorough......all the folks were very help... —    (Patient since 2019)

very thorough......all the folks were very helpful and friendly


Reply

We also have great patients!

StarStarStarStarStar Very clean, professional, and welcoming. Great... —    (Patient since 2019)

Very clean, professional, and welcoming. Great staff and felt very comfortable with both the doctor and his assistant.


Reply

Thank you for sharing your experience.

StarStarStarStarStar  —    (Patient since 2018)

Very good experience. Jennifer both personable and professional, and I enjoyed meeting Dr. Schoeck; she was excellent as well.


Reply

Jennifer is truly an asset to our organization and Dr. Schoeck has been a valuable addition to our team of doctors this past year.

StarStarStarStarStar Excellent service from beginning to end. Nice t... —    (Patient since 2019)

Excellent service from beginning to end. Nice to see such an efficient operation.


Reply

We are committed to giving our patients excellent examinations, meaningful education and quality, professional care.

StarStarStarStarNo Star I had an apt for 1:30, which should have been t... —    (Patient since 2019)

I had an apt for 1:30, which should have been the second appt of the day. I did not see the doctor until 2:45. One hour and 15 minutes past appt! Receptionist was a little snippy with me when I told her I didn’t have to pay a co-pay. That was resolved when the billing clerk explained why. All in all, not a pleasant experience as compared to all my other visits.


Reply

That truly sounds like an experience that did not meet your expectations this past visit. We are sorry for the inconvenience of your appointment time and are glad your billing issue was resolved with a good explanation. Thank you.

StarStarStarStarStar Appointment reminder was helpful. —    (Patient since 2019)

Appointment reminder was helpful.


Reply

We are glad you find our automated text and/or email reminders helpful.

StarStarStarStarStar The doctor made me feel good about my eyes.My... —    (Patient since 2018)

The doctor made me feel good about my eyes. My hard work on the eye infection sees to have paid off. I am anxious to continue my regular schedule of living by myself and hopefully driving for several years yet.


Reply

We want you to keep getting out and about!

StarStarStarStarStar Great service, friendly personnel, very nice en... —    (Patient since 2019)

Great service, friendly personnel, very nice environment


Reply

Your comments are appreciated.

StarStarStarStarStar the staff was wonderful and patient  —    (Patient since 2019)

the staff was wonderful and patient


Reply

Thank you Nancy!

StarStarStarStarStar they are very professional and friendly. They e... —    (Patient since 2019)

they are very professional and friendly. They explain everything to you and answer your questions. thanks


Reply

Education is tops on our list!

StarStarStarStarStar Friendly, knowledgeable staff. —    (Patient since 2019)

Friendly, knowledgeable staff.


Reply

Friendly and kind patient! Thank you Christine.

StarStarStarStarNo Star Great experience but visit took longer than exp... —    (Patient since 2019)

Great experience but visit took longer than expected


Reply

We are glad you felt well cared for and are sorry that you felt your visit took longer than it should have.

StarStarStarStarStar Dr was excellent Also receptionist awesome —    (Patient since 2018)

Dr was excellent Also receptionist awesome


Reply

Great! Thank you for sharing.

StarNo StarNo StarNo StarNo Star Disappointed  —    (Patient since 2019)

I was disappointed in the fact that my routine exam became a medical visit with a copay charge of $40 because of a diagnosis from 10 years ago.


Reply

We are sorry you are disappointed with your billing. A routine exam and a medical examination are very different and in most cases are completely different insurance companies. There are cases where we do not have control over how that goes as the insurance companies dictate those details. We are happy to explain this and any other billing questions.

StarStarStarStarStar Staff makes you feel comfortable and are very ... —    (Patient since 2018)

Staff makes you feel comfortable and are very professional. This was my second visit as a new patient and will certainly continue to come for eye care.


Reply

Our staff is very kind and professional and we care about each patient. We look forward to your next visit!

StarStarStarStarStar The office was beautiful, clean and serene. Th... —    (Patient since 2019)

The office was beautiful, clean and serene. The entire office staff was welcoming, friendly and excellent at their job.


Reply

We want patients to feel well cared for and like they would want to be treated. Welcoming environment, friendly and experienced staff . . . Thank you for the kind review.

StarStarStarStarStar Addressed my urgent issue immeiately.  —    (Patient since 2019)

Staff was very professional and friendly. Andy did a great job on the preliminary tests. Dr, Kaye was very personable and thorough in his exam and explanation of my problem. I am glad I found this practice and will be happy to continue with them. as a new patient, I was experiencing an urgent problem and they got me in immediately. Thank you all.


Reply

We are committed to the people in the surrounding communities we serve and offer "same-day" eye emergency visits. We are glad you were able to be helped and tell your friends!

StarStarStarStarStar Everyone at SkyVision is pleasant and professio... —    (Patient since 2019)

Everyone at SkyVision is pleasant and professional. I recommend them to all.


Reply

We value your referrals!

StarStarStarStarStar What a great place, such pleasant staff, such a... —    (Patient since 2019)

What a great place, such pleasant staff, such a comfortable atmosphere and love location of this office.


Reply

This location has turned out to be a great one for sure! Since the opening of Crocker Rd all the way to I-480 that has been helpful for many patients as well. It's always nice to have a late breakfast, lunch or early dinner at Crocker Part after an appointment here right?

StarStarStarStarStar 👍👀👍 —    (Patient since 2018)

The staff is Great, always friendly, knowledgeable, and willing to help with any problems. Over the years I have developed a very nice relationship with Dr Schlegel. It's always nice when your Dr knows you, and relates to you in a personal and professional way. Dr Schlegel will be missed. Have a nice retirement ! I have known Dr White for over 30 years, since his time in Lakewood. He has done a number of procedures on me, and referred me to an excellent surgeon , for a problem he found. I have great respect for Dr White and his staff. I have recommended him to many friends and colleagues, and they were all very happy that I did. Thank You, Skyvision David Kocinski


Reply

David, We will all miss Dr. Schlegel too. He started SkyVision with Dr White so he will still be part of the SkyVision family! Your tenure with SkyVision is much appreciated.

StarStarStarStarStar Skyvision Office Visit —    (Patient since 2019)

The office is a nice atmosphere. The people are very professional, friendly, and really seem to know what they are doing. While they are very efficient, I never felt like anyone was rushing, and they took the time to answer all my questions.


Reply

We take the time with each patient to make sure your questions are answered and that you are receiving good care. Thanks for noticing and letting others know who may be considering us for their eye care facility.

StarStarStarStarStar Notation could be made at the time of schedulin... —    (Patient since 2018)

Notation could be made at the time of scheduling if the wheel chair accessible room will be needed avoiding over long wait for patient to be seen.


Reply

Point well taken and shared . . . Thank you

StarStarStarStarStar Everyone is so friendly. We’ve been to a few of... —    (Patient since 2019)

Everyone is so friendly. We’ve been to a few of the doctors in the practice and they’re all wonderful. Clean and comfortable office.


Reply

All of our doctors are great and the staff works well together all along your journey during your visit. We are glad you are our patient and hope to see you next time!

StarStarStarStarStar  —    (Patient since 2018)

Efficiency, kindness and expert service is the hallmark of Sky Vision.


Reply

That is our goal so we appreciate you taking the time to tell others!

StarStarStarStarStar Efficient and pleasant staff.  —    (Patient since 2019)

Efficient and pleasant staff.


Reply

Thanks Amy!

StarStarStarStarStar Skyvision —    (Patient since 2018)

I have been a patient of Dr. Darrell White for 30+ years. Even though I moved from the west side of CLE to the south side of CLE, I have stayed with him. I value his expertise and professionalism and have total faith and trust in his ability. I only entrust my eyesight to Dr. White!


Reply

Your story will help others and we appreciate you taking the time to share it!

StarStarStarStarStar Good,friendly service in a reasonable timeframe... —    (Patient since 2019)

Good,friendly service in a reasonable timeframe. Dr. White is wonderful. He makes you feel comfortable . I originally chose SkyVision because it was close to home; but now having been there, I will never change.


Reply

We love having you here, so back at you James!

StarStarStarStarStar Just had my routine eye exam everybody in the o... —    (Patient since 2018)

Just had my routine eye exam everybody in the office was very helpful polite and courteous and I've always liked the wide variety of choices for when you need glasses or assistance and questions answering from the staff good group to try


Reply

Our opticians are there for you every step of the way to make sure you are "looking good" and "feeling great" about your glasses!

StarStarStarStarStar Dr. White & his staff were efficient,friendly &... —    (Patient since 2019)

Dr. White & his staff were efficient,friendly & caring.


Reply

We enjoy our patients and care about their health!

StarStarStarStarStar Appointment on time, friendly staff, caring doc... —    (Patient since 2019)

Appointment on time, friendly staff, caring doctors.


Reply

We have friendly, kind patients too!

StarNo StarNo StarNo StarNo Star I waited way to long. 45 min until I went in an... —    (Patient since 2019)

I waited way to long. 45 min until I went in and another 12 until I saw doctor. Longest I've ever waited for doctor. Cleveland Clinic is much quicker. SykVision needs to seriously reevaluate how they managing appointments. This is the second time this has happened to me.


Reply

We are truly sorry for your wait. We do pay attention to wait times and there is no debate about that things may get backed up if a particular appointment becomes more complicated than what originally scheduled for. We treat all our patients with the utmost care and consideration when they are here and do our best to respect appointment times. We are sorry for any inconvenience this made in your day.

StarStarStarStarStar I waited one hour and ten minutes in your waiti... —    (Patient since 2018)

I waited one hour and ten minutes in your waiting room. But the staff (Lenora) and the doctors were very attentive and got me out quickly.


Reply

Your time is valuable, that day did get away from us and we do offer our sincere apologies.

StarStarStarStarStar Long wait —    (Patient since 2019)

Other than the wait to see the doctor after my initial exam, the appointment went well. Also my appointment was 2pm and I was not called till 2:30 or after. Enjoyed my technician Jessica.


Reply

Jessica is new to us and we enjoy working with her too!

StarStarStarStarNo Star Everyone there is very nice and professional —    (Patient since 2019)

Everyone there is very nice and professional


Reply

Rose, Thank you for your kind review!

StarStarStarStarStar Thank you for taking good care of me. —    (Patient since 2018)

Thank you for taking good care of me.


Reply

We truly care about our patients' eye health and appreciate that you shared your experience with others.

StarStarStarStarStar As a first time Patient of SkyVision Center, I ... —    (Patient since 2019)

As a first time Patient of SkyVision Center, I was so impressed with the entire process. From the check in with their professional staff to the initial exam with a staff member, to the actual time with Dr. White. I could not be more satisfied with my entire experience. Everything was explained and left feeling confident I was in good hands and the diagnosis gave me a path moving forward to treat my condition. So Thank You!


Reply

Our entire staff is dedicated to the education of the patient on their eye health (answering questions, explaining any treatments, etc.) We appreciate the time you took in sharing your experience with us as a first time patient! We look forward to continuing your care! Tell your friends.

StarStarStarStarStar Great friendly comfortable atmosp —    (Patient since 2019)

Great friendly comfortable atmosphere


Reply

You are part of our SkyVision family and we want you to feel comfortable and welcome.

StarStarStarStarStar I had my first visit this week and I'm very hap... —    (Patient since 2019)

I had my first visit this week and I'm very happy with the SkyVision in Westlake. The exam I got was much more thorough than where I went previously.


Reply

Thank you for sharing your visit experience with those who may be considering SkyVision for their eye care.

StarStarStarStarStar Everyone is friendly and courteous. —    (Patient since 2019)

Everyone is friendly and courteous.


Reply

Thank you!

StarStarStarStarStar I saw Dr. Kaye for a contact exam. He determine... —    (Patient since 2018)

I saw Dr. Kaye for a contact exam. He determined I only need one contact for my right eye. Anyway I am seeing better than I ever did with contacts. His conclusion was perfect.


Reply

Dr. Kaye is truly a fine eye doctor!

StarStarStarStarStar Very friendly staff, up to date equipment. —    (Patient since 2019)

Very friendly staff, up to date equipment.


Reply

Dr White keeps up with the latest technology to give you the best care!

StarStarStarStarStar This is the best eye place. —    (Patient since 2019)

This is the best eye place.


Reply

Your vote counts . . . The "eyes" have it!

StarStarStarStarStar From the Dr's to office staff everyone is frien... —    (Patient since 2018)

From the Dr's to office staff everyone is friendly and professional. They make you feel very welcome and comfortable.


Reply

Fun too!?! See you next time.

StarStarStarStarStar . —    (Patient since 2019)

Both Drs I saw were friendly, professional, answered my questions, & seemed very knowledgeable


Reply

Thank you for sharing your experience with others.

StarStarStarStarStar Excellent service and staff —    (Patient since 2019)

Excellent service and staff


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Glad to have you here as our patient!

StarStarStarStarStar The initial visit was very professional and eff... —    (Patient since 2019)

The initial visit was very professional and efficient. We haven't had the actual cataract surgery yet - so I'd actually have to wait until this whole process is complete before I'd recommend this office and doctor. However, based on the first visit - so far so good.


Reply

Our commitment to you is to give you an excellent surgical eye care experience!

StarStarStarStarStar Friendly staff and always top quality care from... —    (Patient since 2019)

Friendly staff and always top quality care from the doctors!


StarStarStarStarStar Very friendly and caring. Clients are treated a... —    (Patient since 2019)

Very friendly and caring. Clients are treated as the most important person there at that moment.


Reply

You are important! We are happy you felt good about your visit and we look forward to your next visit!

StarStarStarStarStar Everyone is friendly, knowledgeable and profess... —    (Patient since 2019)

Everyone is friendly, knowledgeable and professional.


Reply

We are so glad to be acknowledged for exactly for what we believe in for the best eye care for our patients! Our staff is all those things!

StarStarStarStarStar The best doctors and staff!! With so many issue... —    (Patient since 2018)

The best doctors and staff!! With so many issues, I feel confident as this staff has the highest expertise by far, and always are so caring and supportive.


Reply

Your sharing your comfort and confidence in us makes us feel good about each day we are here. Thank you!

StarStarStarStarStar I recommend to friends & Family.....always exce... —    (Patient since 2019)

I recommend to friends & Family.....always exceeds expectations....


Reply

Our SkyVision family of patients is growing because of recommendations like yours. We seek to exceed expectations and thank you for letting others know!

StarStarStarStarStar Wonderful doctors & nurses. A great staff, alw... —    (Patient since 2018)

Wonderful doctors & nurses. A great staff, always patient & caring! I get the best care at Skyvision, they are always there to help & support me.


Reply

Yes we are!

StarStarStarStarStar World-class doctors, great staff.  —    (Patient since 2018)

World-class doctors, great staff.


Reply

Wow, thank you for your review. We work hard as a group to give great care to our patients.

StarStarStarStarStar  —    (Patient since 2019)

I was apprehensive at first, The professional manner set me at ease almost immediately the service and quality of work was all that I could ask for


Reply

Going to any doctors office for the first time can be a bit uncomfortable. Our entire staff is committed to providing each patient with the best experience possible.

StarStarStarStarStar It was good, everyone is always very helpful an... —    (Patient since 2018)

It was good, everyone is always very helpful and answers any question you have


Reply

Education is so important and our experienced professional staff does their best to explain your care to you.

StarStarStarStarStar  —    (Patient since 2019)

I was taken promptly and processed. The attendants were helpful and kind and answered my questions. The lady who transported me was impressed with the clinic. She was a nurse practitioner from Washington state visiting.


Reply

Thanks for taking the time to share your experience. We are a truly patient-focused eye care center and because we are an independent practice, we can give the type of care we would want for ourselves and our very own family!

StarStarStarStarStar Highly Recommended  —    (Patient since 2019)

Very friendly and personable employees and always a pleasant visit


Reply

Thanks!

StarStarStarNo StarNo Star Visit was nice. Very courteous people. —    (Patient since 2019)

Visit was nice. Very courteous people.


Reply

Thank you

StarStarStarStarStar Very good experience from opening the door to i... —    (Patient since 2019)

Very good experience from opening the door to it closing behind me ! Everyone is nice, well trained, and makes you feel like your in the right place to trust something as important as your eye sight to.


Reply

Your well thought out and written review will be very helpful to others considering their eyesight care with us. Thank you!

StarStarNo StarNo StarNo Star My appointment was at 9 I waited 40 minutes b... —    (Patient since 2019)

My appointment was at 9 I waited 40 minutes before I went back to get my eyes checked Then when the nurse was done checking g me it took another 10-15 minutes for the doctor to see me. If I was 40 min late for my appointments you would charge me for the visit... what reprocutions do you have ?


Reply

We are so sorry for the delay in getting your appointment started. Our desire is to stay on track with our appointment times and there are certainly times when the appointment times get derailed due to some appointments becoming more complex than anticipated. We are truly sorry for any inconvenience that this made in your day.

StarStarStarStarStar A great place to be! —    (Patient since 2019)

Love everyone who works there. Love Dr. White. Everyone made me feel important and everyone was very professional. The tea and hot chocolate in the waiting room are a plus but why no coffee? I am very pleased with this doctor's office!


Reply

Typically we have about 3 kinds of coffee . . . LOL We do love our patients too. See you next time!

StarStarStarStarStar Everyone was very friendly and professional.  —    (Patient since 2019)

Everyone was very friendly and professional.


Reply

Our staff is quite friendly for sure! We enjoy our great patients and we know as a staff that our collective experience and support for one another creates an excellent eye care experience!

StarStarStarStarNo Star recommended. —    (Patient since 2019)

very efficient and clean office. staff very nice


Reply

Your recommendations to others for their eye care is appreciated!

StarStarStarStarStar Entire staff is kind and consider —    (Patient since 2019)

Entire staff is kind and considerate


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We value our patients!

StarStarStarStarStar The entire staff is amazing at SkyVision. Alway... —    (Patient since 2018)

The entire staff is amazing at SkyVision. Always professional, friendly, polite and willing to go the extra mile to accommodate your needs. The doctors provide a thorough exam and take time to answer all your questions. It is a great experience when I attend my appointments at SkyVision.


Reply

Your well thought out and written review is quite special to us. Your comments are right in alignment with our core values for patient care. Thank you!

StarStarStarStarStar Great doctors, friendly caring people, great fa... —    (Patient since 2019)

Great doctors, friendly caring people, great facility and tremendous care!


Reply

Thanks!

StarStarStarStarStar Dr. Schlegel and Dr. White professional and fri... —    (Patient since 2019)

Dr. Schlegel and Dr. White professional and friendly.


Reply

They are the ultimate eye care team for sure!

StarStarStarStarStar From Day 1 Sky Vision has been fantastic.  —    (Patient since 2018)

From Day 1 Sky Vision has been fantastic. Every Dr is very professional and knowledgeable. Dr White diagnosed me several years back with Narrow angled glaucoma. I was in so much pain and went to my Family dr 2 times before seeing dr White. The front desk team got me in right away and Dr White was amazing. My eye health is exceptional now thanks to them. I would highly recommend them!


Reply

We are so happy you feel well cared for. We take your eye care seriously and we are grateful for your recommendations.

StarStarStarStarStar Very caring, answers all my questions, great se... —    (Patient since 2019)

Very caring, answers all my questions, great service


Reply

Great patient!

StarStarStarStarStar Quality and Care are Tops at Skyvision —    (Patient since 2018)

Skyvision is not only the place to go for top shelf, state of the art, care for your eyes, their selection and quality of eyeware is unparaleld. I've never before had glasses that fit so well with such perfect optics. People actually comment favorably on my glasses! For anyone with eye problems or who wears glasses, it's all well worth the price. Plus, everyone is incredibly friendly and helpful.


Reply

Our eyewear selection and opticians are top shelves and we are so appreciative of your kind review! Thank you!

StarStarStarStarStar Courteous, professional and friendly! —    (Patient since 2019)

Courteous, professional and friendly!


Reply

We truly like our patients and want them to feel comfortable and well cared for here!

StarStarStarStarStar Everyone very helpful from front desk personnel... —    (Patient since 2019)

Everyone very helpful from front desk personnel , the person rooming me, the doctor and the person helping me pick out my glasses.


Reply

Start to finish, sounds like a great visit! Thanks for sharing your story.

StarStarStarStarStar  —    (Patient since 2019)

Staff at Skyvision are caring and friendly. They take the time to ask questions about your needs and explain anything you are unsure about. I would and have recommended friends and family here for their eye care.


Reply

Your recommendations to friends and family are truly appreciated!

StarStarStarStarStar Appointment went well and everything was good. —    (Patient since 2018)

Appointment went well and everything was good.


Reply

Thank you Barbara!

StarStarStarStarStar SkyVision highly recommended.  —    (Patient since 2019)

Drs. Kay and White and the rest of the staff are very thorough and efficient. My family has had 4 eye emergencies in the last 10. The doctors have made themselves available immediately in every case.


Reply

Thanks for being part of the SkyVision family!

StarStarStarStarStar Everyone in the front office was very friendly ... —    (Patient since 2018)

Everyone in the front office was very friendly and the staff that took care of the pre - exam very professional and courteous. The wait time was a little more than I expected due to the many papers I had to fill out. Just a suggestion, if you are aware the patient will need to fill out a health questionnaire, that you could mail the form to the patient before his appointment. I know for myself I get nervous when I have to remember on the spot my medical history and fill out a very long form.


Reply

We appreciate the comments. We do have forms online that can be printed so if that was not mentioned, we do apologize. The check-in process, especially for new patients can be a bit cumbersome due to the amount of information required by the new Electronic Health Record systems. Your next visit should be a bit shorter on the front end! Thank you for sharing your thoughts.

StarStarStarStarStar Five star business. Feel comfortable there an e... —    (Patient since 2019)

Five star business. Feel comfortable there an everyone cares about you*


Reply

Yes, we do!

StarStarStarStarStar LOOK no further than SkyVision for the best. —    (Patient since 2019)

As a patient of Drs. Schlegel and White for about 20 years I have the utmost confidence in them and I do recommend them to anyone who asks me about an eye doctor. They are experts in their field!


Reply

We appreciate you sharing for others to read. We do have a highly experienced and progressive staff committed to the best quality of eye care. Your referrals are appreciated.

StarStarStarStarStar Friendly and knowledgeable and on time —    (Patient since 2018)

Friendly and knowledgeable and on time


Reply

Thank you for taking the time to share your experience with others!

StarStarStarStarStar I was very pleased with my appt. on Wed 1/16/19... —    (Patient since 2018)

I was very pleased with my appt. on Wed 1/16/19. Everyone was quite helpful and friendly. I was in and out of the office in good time,


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So glad your experience met your expectations!

StarStarStarStarStar I have complete confidence in Dr White. I —    (Patient since 2018)

I have complete confidence in Dr White. I


Reply

Dr. White is committed to his patients and delivering the best quality care and education possible.

StarStarStarStarStar am always happy with the competent & friendly s... —    (Patient since 2019)

am always happy with the competent & friendly staff.


Reply

We have friendly patients too! See you next time.

StarStarStarStarStar I was very pleased with the courteous and prof... —    (Patient since 2019)

I was very pleased with the courteous and professional support I received


Reply

Thank you for the 5 star review!

StarStarStarStarStar Great office and great people —    (Patient since 2019)

Great office and great people


Reply

Thank you for your kind words.

StarStarStarStarStar Very easy to use and great customer service  —    (Patient since 2019)

Very easy to use and great customer service


Reply

Our staff is truly friendly from start to finish. A patient will see several different staff members during their visit and we are here to make that a pleasant one!

StarStarStarStarStar Very pleasant. Very knowledgeable people there... —    (Patient since 2018)

Very pleasant. Very knowledgeable people there. Friendly.


Reply

Very pleasant patients too!

StarStarStarStarStar Very professional - I have been to a lot of eye... —    (Patient since 2018)

Very professional - I have been to a lot of eye doctors and offices, and being told why you are doing what you are doing during an exam is platinum when I think of


Reply

Our commitment to educating our patients is steadfast. Thank you for your review!

StarStarStarStarStar There was no place to leave a comment on the be... —    (Patient since 2019)

There was no place to leave a comment on the below questions so I’ll leave it here. Love everything about Sky Vision except the last two times we went there (myself and my son) things were always way behind and we were not seen until 45 minutes past our appointment times which is reallly not acceptable. Other than that, we are very happy with everything else.


Reply

We truly are sorry for the delays in your last appointments. We do read all responses and check to determine if adjustments in scheduling are necessary or if there are other factors to consider. We are committed to giving our patients the time needed for the highest quality of examination. We value you and your family as our patients.

StarStarStarStarStar Great staffSuperior physicia —    (Patient since 2019)

Great staff Superior physicians


Reply

Your comments are appreciated!

StarStarStarStarStar The service that I received was excellent.  —    (Patient since 2019)

The service that I received was excellent.


Reply

Thanks you for sharing your experience.

StarStarStarStarStar The staff is wonderful and explain things to he... —    (Patient since 2018)

The staff is wonderful and explain things to help you to understand what's going on with your eyes and doctor white is great


Reply

We feel education is a large part of making you comfortable with your treatment recommendations.

StarStarStarStarStar I can see clearly now..  —    (Patient since 2018)

From start to finish everyone is friendly, professional and make you feel like a part of the SkyVision family. Dr. Kaye is phenomenal. Highly recommend in a heartbeat.


Reply

Glad you are "seeing clearly" and your review is important for others to see when considering their eye care facility. WE appreciate your time.

StarStarStarStarStar  —    (Patient since 2018)

Services are exceptional, staff is alwaways polite and friendly


Reply

Thank you for the 5 star review!

StarStarStarStarStar The best care for your eyes is Skyvision —    (Patient since 2018)

Excellent doctors and staff! So professional and courteous.


Reply

One of the most important criteria for our staff is - must be "kind and caring" so, along with technical skills, it is a dynamite combination. Thank you for sharing your experience with others. Happy Holidays and Happy New Year!

StarStarStarStarStar Great staff knowledgeable docs  —    (Patient since 2018)

Great staff knowledgeable docs


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Great patients!

StarStarStarStarStar Dr. White is an excellent physician. I trust hi... —    (Patient since 2018)

Dr. White is an excellent physician. I trust him. The office staff is very efficient, friendly.


Reply

We appreciate your kind comments!

StarStarStarStarStar Everyone is friendly as well as professional —    (Patient since 2018)

Everyone is friendly as well as professional


Reply

Your acknowledgment of our staff and their professionalism is helpful to others who may consider us for their eye care1 Thank you!

StarStarStarStarStar Very prompt, got in right away with very little... —    (Patient since 2018)

Very prompt, got in right away with very little waiting


Reply

Each day we begin with the commitment to keeping appointments running on time . . . alas . . . it doesn't always go the way we hope, but, when wait times extend it is because we are giving each patient the care for their eyes that they need. We are happy you had a great day!

StarStarStarStarStar Staff very friendly docs super informative tech... —    (Patient since 2018)

Staff very friendly docs super informative technicians very knowledgeable!


Reply

Our technicians are extremely knowledgeable and work closely with the doctors to ensure the very best care of your eye health possible!

StarStarStarStarStar I have total confidence in Dr. Kaye and the ent... —    (Patient since 2018)

I have total confidence in Dr. Kaye and the entire Skyvision staff. They treat me as if I were a family member.


Reply

We have a huge extended SkyVision family and we are happy to have you part of it.

StarStarStarStarStar Always courteous and helpful —    (Patient since 2018)

Always courteous and helpful


Reply

Our patients are the best too!

StarStarStarStarStar Dr. White is the best. Explains everything in l... —    (Patient since 2018)

Dr. White is the best. Explains everything in layman's terms and treats his patients with dignity and understanding


Reply

Patient education/understanding is a priority for Dr. White and we are happy you felt well cared for.

StarStarStarStarStar The entire staff is friendly and knowledgeable.... —    (Patient since 2018)

The entire staff is friendly and knowledgeable. The Dr.,s are fantastic.


Reply

Happy Holidays to you and your family!

StarStarStarStarStar Denise Woods —    (Patient since 2018)

The staff is wonderful kind and courteous, Dr White took the time to answer all of my questions and explain in detail what he has to do to my eyes, I'm grateful that I found him.


Reply

Education of the patient is one of the most important parts of the visit. We are so happy you feel you understand your care and are comfortable here.

StarStarStarStarStar Dr White and his entire staff are most courteou... —    (Patient since 2018)

Dr White and his entire staff are most courteous and very professional. Highly recommend this practice.


Reply

We truly appreciate your recommendation!

StarStarStarStarStar Polite,friendly staff running on time! —    (Patient since 2018)

Polite,friendly staff running on time!


Reply

Thank you!

StarStarStarStarStar The staff at SkyVision are awesome! —    (Patient since 2018)

The staff at SkyVision are awesome from the front desk to the doctors! The exam was thorough and everything was explained in a way that I understood. I was pleased to have Jennifer give me my eye exam as I have had her in the past.. She is truly an asset to SkyVision. She makes you comfortable and is very pleasant to talk to.


Reply

Jen is certainly a true asset to the SkyVision organization. She is highly regarded by her co workers and doctors as well. We are lucky to have her here for our patients and thank you for taking the time to acknowledge her and the quality of care you received.

StarStarStarStarStar Friendly, efficient, professional!!! —    (Patient since 2018)

Friendly, efficient, professional!!!


Reply

Fun, exceptional, patients!!!

StarStarStarStarStar Great staff. Always feel respected. —    (Patient since 2018)

Great staff. Always feel respected.


Reply

We also have great patients!

StarStarStarStarStar Excellent always treated with respect and court... —    (Patient since 2018)

Excellent always treated with respect and courtesy by staff and physicians. Patient for over 18 years


Reply

Your long time relationship is truly important to us and your words are valuable to those who may be considering us for their eye care.

StarStarStarStarStar Quality —    (Patient since 2018)

I think you're emails are very good and informative and timely. I think Doctor Schlegel , sorry if it's misspelled but I think he is very good and has an excellent chair side manner good in his craft and a lot of common sense talk . I will miss seeing him


Reply

He is the real deal for sure! An outstanding eye doctor and equally outstanding individual. We are committed to providing all of our patients that equally excellent chair side manner and common sense talk!

StarStarStarStarStar I just feel very comfortable , super personal !... —    (Patient since 2018)

I just feel very comfortable , super personal !!!


Reply

Glad you had a great experience!

StarNo StarNo StarNo StarNo Star Waited way too long for the actual eye exam. Th... —    (Patient since 2018)

Waited way too long for the actual eye exam. There was absolutely no one else in the waiting area. When we went to look at glasses, there was only 1 person working & they were helping someone else. We wanted to look at sports goggles, but they were locked up. Very strange. I was not allowed access to even let my son try them on. We had to leave immediately because I had a sitter for my other son until only 5:15. I clearly underestimated how long a simple eye exam would take. We have had eye exams at other places that took only half the time that it took at Sky Vision.


Reply

Your wait time was truly extended that day and I am sure that caused frustration for you and the timing of your day. We are pleased to note that you were able to return and get the help you needed for your son's sport glasses. Our opticians are quite helpful and we know he will love them!

StarStarStarStarStar Dr Kaye and the entire staff were excellent.  —    (Patient since 2018)

Dr Kaye and the entire staff were excellent.


Reply

Your review is much appreciated! Dr Kaye is an exceptional eye doctor!

StarStarStarStarStar I received a very thorough exam. Both the docto... —    (Patient since 2018)

I received a very thorough exam. Both the doctor and technician were terrific.


Reply

Our staff is experienced and dedicated to giving you the best care possible.

StarStarStarStarStar We have been singing your praises to everyone! ... —    (Patient since 2018)

We have been singing your praises to everyone! Two of our friends at church have already signed up and are now coming to SkyVision.


Reply

Thank you for referring your friends to SkyVision!

StarStarStarStarStar Very thorough examination . Explains results cl... —    (Patient since 2018)

Very thorough examination . Explains results clearly. Good people.


Reply

Our doctors and staff truly want you to understand your care and treatment recommendations. We are happy you are satisfied with your explanations and feel you are getting good care by good people!

StarStarStarStarStar I was given two pages of health questions and w... —    (Patient since 2018)

I was given two pages of health questions and wondered why an eye doctor needed to know all the health questions.


Reply

Eye doctors are no exception to the electronic medical records requirements of all medical doctors. We are a medical eye center not just basic vision care and we are required to request and report certain information. Thank you for asking and next time the information should already be there, it just would need to be confirmed.

StarStarStarStarStar The entire staff is professional, friendly and ... —    (Patient since 2018)

The entire staff is professional, friendly and helpful. And Dr. White is awesome.


Reply

Thank you for taking the time to let us know and share with others!

StarStarNo StarNo StarNo Star I ARRIVED AT 10:30 A.M.. I FILLED OUT THE PAPER... —    (Patient since 2018)

I ARRIVED AT 10:30 A.M.. I FILLED OUT THE PAPERWORK FROM 10:30 A.M. TO 10:45 A.M. MY APPOINTMENT WAS FOR 10:45 A.M. I SPOKE WITH ANOTHER WOMAN NEXT TO ME THAT HAD THE SAME APPOINTMENT TIME OF, 10:45 A.M. ALSO A MAN WHO WAS SEATED NEAR BOTH OF US ALSO STATED TO US THAT HE HAD A 10:45 A.M. APPOINTMENT TIME.! THEN ANOTHER WOMAN SEATED ACROSS FROM THE TWO OF US LADIES ALSO HEARD US TALKING ABOUT HAVING THE SAME APPOINTMENT TIME SAID THAT SHE TOO HAD A APPOINTMENT TIME FOR 10:45 A.M. . THIS IS THE REASON WHY MY FIANCE WAS VERY UPSET TOWARDS THE END OF MY VISIT.! WE HAD PLANS TO GO MEET ANOTHER COUPLE FOR LUNCH SINCE WE WHERE ON THE WEST SIDE OF TOWN.! WE WHERE AT THE OFFICE AT 10:30 A.M. SHARPE.! WE DIDN'T LEAVE UNTIL 1:00 P.M. THAT IS 2/1/2 HOURS.! THAT IS WAY TOO LONG FOR A EXAM.! I DO NOT HAVE ALL DAY TO SPEND AT A DOCTORS OFFICE.! MY TIME IS JUST AS IMPORTANT AS THE DOCTORS IS.! IF THE BAD PEOPLE DON'T SHOW UP ON TIME OR NOT AT ALL DOESN'T JUSTIFY PUNISHING THE GOOD FOR THE BAD ONES.! IF YOU MAKE THE BAD PEOPLE PAY FOR THE MISTAKES THAT THEY MAKE MAYBE THING'S WOULD CHANGE FOR THE BETTER.! PLEASE DON'T PUNISH THE GOOD PEOPLE BECAUSE OF THE BAD PEOPLE THAT DO WRONG. BY NOT SHOWING UP ON TIME OR SHOWING UP AT ALL.! PLEASE DO NOT SCHEDULE 3 OR MORE PEOPLE FOR THE SAME TIME.! THAT IS VERY RUDE AND INCONSIDERATE.! PLEASE REMEMBER THAT.! DON'T WORRY ABOUT THE MONEY.! YOU HAVE MORE THEN ENOUGH PEOPLE THAT WILL BE VISITING YOUR OFFICE TO HAVE THERE EYE'S LOOKED AT.! WE ARE HUMAN BEING'S NOT MACHINE'S.! I ALSO NOTICED THAT YOU HAD ALL WOMEN WORKING FOR YOU.! WHERE IS THE SO CALLED DIVERSITY AT NOW.? EVERYONE CRIES ABOUT THING'S BEING FAIR IN THE WORK PLACE.! WELL I WOULD LIKE TO KNOW WHERE IS IT NOW.? REMEMBER, THE CRY BABIES STARTED ALL OF THIS.! NOW LET'S SEE HOW THEY LIKE EVERYTHING BEING FAIR& RIGHT IN THE WORK PLACE.! THANK YOU VERY MUCH.! SINCERELY, JOANNE M KOSZTOLNYIK.& VINCENT A COOK.! P.S. I WILL BE WATCHING TO SEE IF YOU DO ANYTHING ABOUT THIS SURVEY


Reply

We read all of our surveys and discuss as a group. Apologies from our staff and doctors are extended to you for the extended wait time you experienced at the office last Friday morning. We truly do our best to keep appointments moving along and give all our patients the time their appointments deserve. There are times when appointments expand into more complexity which may extend individual appointment times. Your comments were received and noted.

StarStarStarStarStar Very impressed with facility and staff —    (Patient since 2018)

Very impressed with facility and staff


Reply

Thank you!

StarStarStarStarStar .  —    (Patient since 2018)

I've recommended many to your office.


Reply

We truly appreciate your recommendations!

StarStarStarStarStar Everyone I had contact with was so professional... —    (Patient since 2018)

Everyone I had contact with was so professional, friendly and impressive


Reply

We try to give you the very best care in a friendly, informative and professional manner.

StarStarStarStarStar Been on board since the Lakewood days and don’t... —    (Patient since 2018)

Been on board since the Lakewood days and don’t plan on leaving anytime soon. Great staff as well.


Reply

You are much appreciated as our long time patient. Thank you for sharing your story with others who may be considering their eye care with SkyVision!

StarStarStarStarStar All doctors and staff are all excellent and fri... —    (Patient since 2018)

All doctors and staff are all excellent and friendly.


Reply

Our patients are the best too!

StarStarStarStarStar Latest Visit. —    (Patient since 2018)

Long time patient, excellent doctors. Highly recommend. This is the first time that I have had an unacceptable wait in the waiting room.


Reply

That was a day that got away from us for a couple of reasons. As you know, it is not how we plan our scheduling but unfortunately it was an experience that day. Our apologies, we do value your time and appreciate that you shared your thoughts.

StarStarStarStarStar Great team! SkyVision is the best in Northeast ... —    (Patient since 2018)

Great team! SkyVision is the best in Northeast Ohio.


Reply

Our team is focused on you, the patient! Thanks for feeling it and sharing it!

StarStarStarStarStar Very professional and courteous staff and docto... —    (Patient since 2018)

Very professional and courteous staff and doctors. Dr. White is a great doctor and is always interested in and listening to what I say about my eyes and what is happening with my sight. My cataract surgery went perfectly and I am very happy with the results. I would recommend Skyvision to anyone.


Reply

We are glad you are satisfied with the care you receive and your cataract surgery results were excellent. Cataract surgery is one of Dr White's specialties and the staff is well experienced with what makes for a successful surgical outcome from start to finish. We love that you are happy and will recommend your friends and family to us here at SkyVision.

StarStarStarStarStar Thank you SkyVision Center of Westlake —    (Patient since 2018)

I am very pleased with SkyVision Center of Westlake. My only suggestion is to advise patients to bring a list of medication with them, and also permit the information required at check in to be provided through an email so it can be filled out on a home computer and brought in, saving time and also eliminate errors due to memory like medication dosages. All employees are very courteous and polite. Their personalities are very comforting as testing occasionally is unpleasant.


Reply

Thank you for your feedback. Patients do have access to registration information through their portal which can be accessed with a link via email sent home to set up their account. The registration papers are also available for download on our website in the patient center. If we did not mention these to you at the time of scheduling your appointment we are so sorry. We most certainly could email them directly to you if requested as well. The medication lists, we agree, can be somewhat overwhelming for some. We are happy you felt well cared for!

StarStarStarStarStar Dr. White and office staff got me in last minut... —    (Patient since 2018)

Dr. White and office staff got me in last minute! So accommodating and incredible! Very grateful for this team :-)


Reply

We are lucky as a private practice, we have flexibility and can react quickly to those who have important/timely needs. Thanks for sharing your experience.

StarStarStarStarNo Star Wait time in front lobby is shorter.  —    (Patient since 2018)

Wait time in front lobby is shorter.


Reply

We have moved through the most difficult time period of implementation of our new Electronic Medical Records system and are very thankful for that. We are ready to go and do our best to keep things moving and give great exams!

StarStarStarStarStar Everything went very Smooth. Dr. Kaye .......... —    (Patient since 2018)

Everything went very Smooth. Dr. Kaye was very easy to talk with as was the Eye Care assistant ( I'm sorry but I forget her name) but she was very nice and helpful. All in all very professional.


Reply

Our tech staff is very knowledgeable and you are right, Dr Kaye is easy to talk too! We do our best to educate patients all along the way.

StarStarStarStarStar Always a thorough chechup —    (Patient since 2018)

Great checkup with friendly courteous staff. Could not ask for more.


Reply

Great!

StarStarStarStarStar Don't take my word for it . try it your self. —    (Patient since 2018)

Friendly professional staff. Very organized . The center is second to none.


Reply

Good stuff from you, our valued patient, too!

StarStarStarStarStar My first Skyview office visit.. —    (Patient since 2018)

During my appointment, everyone was courteous and I was impressed with the staff explaining the different tests that were being applied to my eyes. Dr. White is every bit the knowledgeable physician that everyone who recommended him to be.


Reply

See you at your next visit!

StarStarStarStarStar Once you get to see a provider all is well.  —    (Patient since 2018)

Once you get to see a provider all is well. Waited over 45 minutes past appointment time to begin the appointment process.


Reply

There are times when we get backlogged with patient issues that require additional time. We give our all our patients the time their exam requires.

StarStarStarStarStar Everyone was very nice and professional. Very t... —    (Patient since 2018)

Everyone was very nice and professional. Very thorough exam.


Reply

Our staff/docs give you the very best care possible.

StarStarStarStarStar Timely, courteous, very considerate... —    (Patient since 2018)

Timely, courteous, very considerate.


Reply

Your review is much appreciated.

StarStarStarStarStar Very caring professionals —    (Patient since 2018)

Very caring professionals


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Our doctors are excellent!

StarStarStarStarStar  —    (Patient since 2018)

I was a patient of Dr. Darrell White approximately 12 years ago. I was having similar symptoms of my previous condition for 2-3 days. I called the office in the morning, explained my circumstances and got in to see Dr. White within 2 hours. He even referred me to a retinal specialist which I saw the very next morning. I am so very grateful. Thank you Dr. White.


Reply

We do take 24/7 emergencies. We will triage the calls and fit you in as best we can. We are glad you felt your situation was well cared for. See you again hopefully sooner than 12 years!

StarStarStarStarStar 1st Class service.  —    (Patient since 2018)

1st Class service. From the moment you walk in , until you leave, the experience was amazing.


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Awesome!

StarStarNo StarNo StarNo Star Not very happy with the doctors decision, got a... —    (Patient since 2018)

Not very happy with the doctors decision, got all this modern techology and can't even treat a stupid floater in the eye.. Sometimes, i wonder why the place has a stupID YAG LASER, and it won't work on alot of people, to me ITS STUPID AND WASTE OF TIME of having a stupid laser IF IT WON'T TREAT THE MOST SIMPLEST FLOATERS IN THE EYE......


Reply

The yag laser is a highly sophisticated technology. Floaters in the eye are no exception. The yag laser in the office treats 2 other conditions in house as well as floaters. Our doctor will not perform a procedure for floaters unless it is safe beyond question. There are many factors that go in to this. Our evaluations are very thorough and there is no doubt the Dr. discussed the reasons why a laser could not be performed for your floaters and if there were any alternative options.

StarStarStarStarStar I am always greeted with respect and friendline... —    (Patient since 2018)

I am always greeted with respect and friendliness. All the staff are professional and I always feel that my eyes are taken care of in the best way possible.


Reply

Thank you for your kind review

StarStarStarStarStar My physicain was retiring —    (Patient since 2018)

It was my first visit since my physician was retiring so naturally I had no idea what to expect. I was met with a pleasant, friendly receptionist that was followed by a tech ( for lack of a better title) introduced herself as Ann and she took excellent care of me doing what needed to be done before meeting Dr. White. Dr. White was "exactly" as nice as my doctor Chris Harris said he would be and that he knew him well as they were in medical school together. I was "very impressed" with Dr. White as my appointment was on time, no long wait and his professionalism made me feel very comfortable and that I was in good hands. I have a friend that is also seeking a new eye doctor and I told her I was going to a new doctor referred to me and would definitely let her know if I would refer him. Before leaving I took 2 business cards one for me and one for her. I am "highly" suggesting Dr. White to her. Have a good day! Barb Bartlome


Reply

Barb, We appreciate you sharing the story of your visit and how you felt about our staff. See you (and your friends) soon!

StarStarStarStarStar Well organized and friendly staff. Great custo... —    (Patient since 2018)

Well organized and friendly staff. Great customer service


Reply

Thank you

StarStarStarStarStar  —    (Patient since 2018)

A very high tech, up to date, professional practice. A pleasure To visit your office.


Reply

We work hard to be up to date on the latest technologies for the best of care.

StarStarStarStarStar Everyone is so nice and so professional! —    (Patient since 2018)

Everyone is so nice and so professional!


Reply

We care deeply about our patients eye health.

StarStarStarStarNo Star Overall a positive experience but the fact that... —    (Patient since 2018)

Overall a positive experience but the fact that my wife and I were seen very late for our appointments almost caused us to leave the office just before finally being called. Please know that I understand how things can happen in a health care setting. I am a practicing dentist just down the road from you. Believe me, I've had the wheels come off my wagon, schedule-wise many times! But what we have tried to do, is recognize that we are running late, tell the waiting patient the circumstances and we actually give them a token gift if we've made them wait a long time (Starbucks or Panera gift certificate) It really makes a difference in their reaction and lends toward maintaining a good relationship. They are much more forgiving (and frankly much more likely to tell friends good things about us rather than bad) While your entire staff was very nice, no one ever acknowledged or apologized for our long wait (35 minutes for me, longer for my wife). Most of all, it was our first visit. In my office, that's the most important type of patient (a new patient -- first impressions, etc.) .


Reply

We truly appreciate the candid response. Your comments about ways to recognize, appreciate and apologize for the inconvenience of the wait time was well received and initiated some constructive and positive discussion for the staff. We value your input and you as our patients. The doctors and staff.

StarStarStarStarStar Always excellent service & care  —    (Patient since 2018)

Excellent service from start to finish. Dr. Kaye is so knowledgeable and personable!


Reply

He is one of the best optometrists in the area for sure! See you next time.

StarStarStarStarStar Friendly, professional staff and superior care.... —    (Patient since 2018)

Friendly, professional staff and superior care. Drs. White and Schlegel are excellent.


Reply

Glad you felt well cared for. Tell your friends!

StarStarStarStarStar Outstanding care! —    (Patient since 2018)

Thanks to your outstanding care I am a once a year friend.


Reply

See you next year!

StarStarStarStarStar Everyone is very friendly and helpful. The doct... —    (Patient since 2018)

Everyone is very friendly and helpful. The doctors are wonderful.


Reply

Our patients are wonderful too!

StarStarStarStarStar It was one of the best experiences that I’ve h... —    (Patient since 2018)

It was one of the best experiences that I’ve had with any doctors


Reply

We are so glad you felt you were well cared for. We appreciate you sharing your experience with others!

StarStarStarStarStar Very efficient staffDr White exceptional phys... —    (Patient since 2018)

Very efficient staff Dr White exceptional physician


Reply

You are an exceptional patient! Thank you for your kind words.

StarStarStarStarStar I have been seeing Dr. White for 20 plus years,... —    (Patient since 2018)

I have been seeing Dr. White for 20 plus years, I have only had one eye and require special care for my good eye and they always fit me in when I am having problems. Thank you


Reply

We treat our patients as if you are our very own family. We will always try to give you our utmost time and attention.

StarStarStarStarStar Everyone was kind & helpfu —    (Patient since 2018)

Everyone was kind & helpful


Reply

thank you

StarStarStarStarStar Always welcoming presence in beautiful facility... —    (Patient since 2018)

Always welcoming presence in beautiful facility. I have been going to Skyvision for over 20 years and have always had the best doctors and best care. The med techs are excellent, knowledgeable, and efficient...as well as very pleasant and comforting. I’ve had all three doctors...Dr Kaye while I was wearing contacts for years, then last year I was more than pleased to have Dr White and Dr Schlegel care for me as I prepared for double cataract surgery ....(2 weeks apart) no stone was left unturned to make sure everything was PERFECT for my particular needs. Dr.Schlegel made sure all calculations and measurements were reviewed over and over until perfect. Then add the expertise of Dr White that made the surgeries so easy...and so fast . Over a year later I still have 20/20 Vision in both eyes, (distance and close) sun no longer hurts my eyes, and astigmatism was corrected.....haven’t seen this well in over 60 years. I know I usually have to wait at times, so I bring a book and enjoy a cup of coffee or tea from their Kurig machine.


Reply

When a patient takes the time to fully share their experiences with our doctors and staff with others, it is one of the greatest compliments we can receive. Thank you so much!

StarStarStarStarStar Very efficientand fast service —    (Patient since 2018)

Very efficientand fast service


Reply

Glad your visit went well!

StarStarStarStarStar Very professional and friendly reception area t... —    (Patient since 2018)

Very professional and friendly reception area to nurses and doctors.


StarStarStarStarStar  —    (Patient since 2018)

Excellent and professional .


Reply

Appreciative and grateful for you as our patient.

StarStarStarStarStar Everyone at SkyVIsion Center is very nice and e... —    (Patient since 2018)

Everyone at SkyVIsion Center is very nice and easy to work with. I love them! Quality service.


Reply

It is nice to hear and remind ourselves that even though the days may seem quite busy that we are providing excellent care to our patients and they notice!

StarStarStarStarStar SkyVision offers one of the most engaging, prof... —    (Patient since 2018)

SkyVision offers one of the most engaging, professional atmospheres that I have ever encountered in any facet of the medical community. I would highly recommend SkyVision for treatment and assistance.


Reply

The practice was designed to feel open and inviting as well as comfortable and equipped with the latest in technology. The staff is hand picked for their friendliness, willingness to educate and the the doctors are highly experienced. We are glad you feel well treated as our patient.

StarStarStarStarStar The initial appointment went smoothly once I wa... —    (Patient since 2018)

The initial appointment went smoothly once I was seen. I was handled off quickly to each person who performs the different tests. The only thing I would recommend for your first visit, bring someone with you to drive you home. They put in 3 different drops and I was very uneasy driving home even with polarized sunglasses.


Reply

Your suggestion will be helpful to readers of this review. Thank you for sharing your experience with your first visit to SkyVision and we will see you in again.

StarStarStarStarStar Skyvision as always does a great job. I had to ... —    (Patient since 2018)

Skyvision as always does a great job. I had to wait a little bit longer than normal but thats to be expected on a Monday with an emergency appointment. Awesome everytime.


StarStarStarStarStar Staff was very courteous, efficient and knowled... —    (Patient since 2018)

Staff was very courteous, efficient and knowledgeable


Reply

Glad you felt comfortable with us!

StarStarStarStarStar I'd give them 6 stars if I could. —    (Patient since 2018)

I've trusted my eyes to the doctors and staff at Skyvision for more than 20 years. They have served me well through multiple procedures and examinations. I'd give them 6 stars if I could.


Reply

We so appreciate our long term patients and thank you for sharing your experiences with others.

StarStarStarStarStar My first appointment with your office was effic... —    (Patient since 2018)

My first appointment with your office was efficient, friendly and thorough.


Reply

Thank you! Let your friends, family and coworkers know!

StarStarStarStarStar Great professional service.  —    (Patient since 2018)

Great professional service.


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Great patient too!

StarStarStarStarStar Friendly an professional —    (Patient since 2018)

Everyone here is friendly and helpful. I have never felt rushed either by staff or the Dr.s.


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We do our best to treat every patient and visit with friendly, caring and thorough care.

StarStarStarStarStar Nice people taking care of theiypatience. The f... —    (Patient since 2018)

Nice people taking care of theiypatience. The facility is clean and looks very good. Very good doctors. Keep it up I love this place!!


Reply

Our patients are great too!

StarStarStarStarStar Mrs Joan Gibbs. —    (Patient since 2018)

very good experience at Skyvison after a very bad experience elsewhere. Having 2nd cataract surgery next week, after 1st one am confident I will be in good hands. The staff is wonderful. My only complaint is as a new patient initially I was supposed to wait almost 2 months for my 1st appt. but a friend who is a patient at Skyvision intervened and I got in very quickly. I owe her!!


Reply

It is not uncommon for a busy Ophthalmologist to have a 2-3 month wait. We are happy that you were able to get in sooner, sometimes that may work out due to other scheduling changes. We are committed to giving you the very best care.

StarStarStarStarStar Everything was organized and everyone was super... —    (Patient since 2018)

Everything was organized and everyone was super nice.


Reply

Thank you for your kind review!

StarStarStarStarStar  —    (Patient since 2018)

Nurse that did my exam was pleasant and very nice during the eye exam!


Reply

Our technician staff is the best and we are glad you felt so too!

StarStarStarStarStar The staff and doctors are fantastic and very ca... —    (Patient since 2018)

The staff and doctors are fantastic and very caring.


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We treat our patients like we would want our own family members treated.

StarStarStarStarStar  —    (Patient since 2018)

Very professional and friendly. Excellent facility.


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The facility design is one of the most comfortable of medical offices in the area!

StarStarStarStarStar Great place You deserve 5 stars. —    (Patient since 2018)

Great place You deserve 5 stars.


Reply

Thank you for taking the time to give us a 5 star review!

StarStarStarStarStar Friendly, knowledgeable, caring staff —    (Patient since 2018)

Friendly, knowledgeable, caring staff


Reply

KFC Knowledgeable Friendly and Caring We like it!

StarStarStarStarStar Extremely organized with appt. and scheduling. ... —    (Patient since 2018)

Extremely organized with appt. and scheduling. Although first appt. I had to wait 40 min. to be seen.


Reply

There are times when the appointment times do run behind for various reasons, not the best experience for a first visit. We look forward to meeting and exceeding your expectations next time!

StarStarStarNo StarNo Star My complaint is about office procedure. I have... —    (Patient since 2018)

My complaint is about office procedure. I have been a patient for several years. My information rarely changes. Yet, because you went to a new system, I had to fill out several pages of information. Information that you already had in your system. Wouldn't have been much simpler to give me a handout of the information you already had and ask me to check it for accuracy? It would save me time (and aggravation) and save your staff time.


Reply

Thank you for your suggestion. We have been fine tuning our processes as we become more accustomed to the system and realize that there are some processes that may be more cumbersome that prior visits and that should get more streamlined in the near future.

StarStarStarStarStar Too many questions to answer in your initial qu... —    (Patient since 2018)

Too many questions to answer in your initial questionare, please stream line them necessary for eye visit with you . No need to ask for SSN also


Reply

We are in the process of reviewing our intake questionnaire and your feedback is valuable.

StarStarStarStarStar Professional, thorough, courteous. Answers all... —    (Patient since 2018)

Professional, thorough, courteous. Answers all questions.


Reply

We are committed to our patient's education on the care they receive from us.

StarStarStarStarStar Friendly, professional staff. Time for question... —    (Patient since 2018)

Friendly, professional staff. Time for questions and concerns. Well organized.


Reply

Our patient's and their needs are our most important consideration.

StarStarStarStarStar Everyone is very friendly. Not the fake kind of... —    (Patient since 2018)

Everyone is very friendly. Not the fake kind of friendly (just because you’re a patient). They treat and talk to you like they’ve known you forever, which always puts me at ease. Before any procedure is done, it’s explained in a very clear and concise manner as well as the results.


Reply

Your genuine review highlights what we believe here at SkyVision on how to treat patients. We appreciate you telling your story.

StarStarStarStarStar Teach5 —    (Patient since 2018)

Everyone was friendly and supportive. The environment is was warm and enviting.


Reply

Thank you for sharing!

StarStarStarStarStar Just starting out to get rid of a cataract and ... —    (Patient since 2018)

Just starting out to get rid of a cataract and really like what I've seen and heard so far.


Reply

We give as much information as possible to our surgical patients so they feel comfortable and know what to expect. It is a pleasure to have you here as a patient.

StarStarStarStarStar Dr. White and his staff are very efficient. Wa... —    (Patient since 2018)

Dr. White and his staff are very efficient. Waiting room is pleasant. I've had cataract surgery and it went smoothly. I was well prepared for what to expect. After care was good too.


Reply

Thank you for taking the time to share your cataract surgery experience with others.

StarStarStarStarStar Beautiful facility and personable staff. All qu... —    (Patient since 2018)

Beautiful facility and personable staff. All questions answered understandably and doctor was great, too.


Reply

One of the things that is a requirement of the entire staff is to educate effectively and to make sure the patient understands the status of their eye condition and how it is being treated. We are glad you felt well cared for!

StarStarStarNo StarNo Star My appointment was at 1030am on 7/3. When I lef... —    (Patient since 2018)

My appointment was at 1030am on 7/3. When I left there was only 1 person around at the appointment desk, everyone was at lunch. I sat on a chair inside the doctore' area for well over an hour. One technician even asked if I was going ti sleep there. I was waiting for a 5 minute examine from the doctor. This was the most disappointing and frustrating appointment I have ever had.


Reply

Thank you for taking the time to share your visit experience with us. We go over every review and survey and take your comments seriously. We can certainly understand your frustration and disappointment at your recent visit when your wait time and visit with the doctor were so lopsided. We truly value your time and we clearly did not meet your expectations. If you care to visit us again, your visit should hopefully be more timely. The docs and staff at SkyVision

StarStarStarStarStar SkyVision Visit —    (Patient since 2018)

I always have a very pleasant visit with all who work at SkyVision. The receptionists are friendly as well as the technicians. Dr. White is the best eye doctor, very thorough in explaining everything he is doing and why. Wait time is acceptable, I understand Dr. White has to take time with each patient, but I don't feel I'm waiting too long. I think you guys are doing a great job in every area.


Reply

Your kind words are appreciated. We are very aware of moving patients through their visits but will not compromise on quality of care. Each day brings something new and we adjust as best we can to all different situations.

StarStarStarStarStar Knowledgable people, comfortable.office space. —    (Patient since 2005)

Knowledgable people, comfortable.office space.


Reply

The staff here is extremely experienced and have worked together for some time and want you to feel well cared for.

StarStarStarStarStar It is a nice and comfortable place to visit whe... —    (Patient since 2018)

It is a nice and comfortable place to visit when one needs vision services.


Reply

We want our patients to have a great experience here so we are committed to making sure you feel welcomed and comfortable!

StarStarStarStarStar Professional, courteous, and cognizent of your ... —    (Patient since 2018)

Professional, courteous, and cognizent of your time. The working environment is a direct reflection of Dr. White's character and attention to detail


Reply

Our staff does their best to give the best quality of care and we are concerned about timeliness as well.

StarStarStarStarStar We saw a new doctor and she was wonderful. Staf... —    (Patient since 2018)

We saw a new doctor and she was wonderful. Staff is so friendly and super helpful. Love this office!


Reply

Dr. Schoeck has been a great addition to the SkyVision practice. So glad you like her.

StarStarStarStarStar The facility was very comfortable, the staff wa... —    (Patient since 2018)

The facility was very comfortable, the staff was very professional and helpful. They ran on time. Overall a great experience.


Reply

Sharing your experience with others is appreciated!

StarStarStarStarStar I have been seeing Dr.White for many years. I h... —    (Patient since 2018)

I have been seeing Dr.White for many years. I have always been very satisfied with Skyvision and all concerned.


Reply

Thanks Diane!

StarStarStarStarStar  —    (Patient since 2018)

I have been a patient of SKYVISION for more years than I can remember at least 25 years. In that time I have received excellent care and service from the ENTIRE STAFF. I would and have recommended many friends and family to SKYVISION.


Reply

Your friends and family recommendations are valued as are you. We have many multi-generational and extended families here. It is fun to meet everyone and watch their families grow and proper.

StarStarStarStarStar Service provided by everyone was satisfying.  —    (Patient since 2018)

Service provided by everyone was satisfying. They are professional.


Reply

Thank you!

StarStarStarStarStar I love Skyvision! They always get me in when o... —    (Patient since 2018)

I love Skyvision! They always get me in when our family needs to come in. The optical dept. and front desk reception staff are so nice and helpful! Family members all see different doctors there and are so impressed with Dr. White, Dr. Kaye, and Dr. Scheck. They take their time with us, answer all our questions, and provide excellent care! I highly recommend them!


Reply

The combination of eye professionals, a medical eye doctor (ophthalmologist) Dr. White and eye doctors Kaye and Schoeck (optometrists) help to make this an ideal practice for treating the eye needs of several generations of the same family. We are glad to be of service and appreciate your referrals.

StarStarStarStarStar Great service wait room time a bit excessive th... —    (Patient since 2018)

Great service wait room time a bit excessive though


Reply

We try to move our patients through as quickly as possible. There are times when the wait time can be longer than expected and we do apologize for that. We hope to see you next time and that your wait time meets your expectations.

StarStarStarStarStar Outstanding staff and Doctor —    (Patient since 2018)

Outstanding staff and Doctor


Reply

Outstanding patient!

StarStarStarStarStar Very pleasent people and locat —    (Patient since 2018)

Very pleasent people and location


Reply

We have a great facility, great patients and the location is so convenient no matter which direction you are coming from. Please tell your friends and family members and have a great summer!

StarStarStarStarStar Everything was excellent - check in was smooth,... —    (Patient since 2018)

Everything was excellent - check in was smooth, initial exam was thorough, and the Dr's visit was first class - very informative, and detailed. Dr. White and his staff at SkyVision are the "go-to" eye care team in NE Ohio.


Reply

That is what Dr White had envisioned for SkyVision when he opened the practice 13 years ago. Thanks for sharing your story!

StarStarStarStarStar Swollen Corneas —    (Patient since 2018)

I had to go to SkyVision Centers for an unexpected vision problem. They were very kind and efficient! I am very pleased they had an answer to my problem and a plan for resolution.


Reply

Our doctors are excellent at the diagnosis and treatment or referral of medical eye issues. We have a great team and the best connections in the eye industry to provide you with the very best eye care! We are glad to be of service to you and wish you a speedy recovery.

StarStarStarStarStar Doctors and staff take the time to question and... —    (Patient since 2018)

Doctors and staff take the time to question and listen to concerns. Pleasant and efficient office staff.


Reply

We take the business of your eyes seriously! Enjoy "Seeing What's Next!"

StarStarStarStarStar FriendlyProfessional Office run very efficien... —    (Patient since 2018)

Friendly Professional Office run very efficiently


Reply

We have many key staff members who have been here for quite some time. We work well together and help each other out when needed. This makes for a more seamless experience for the patient. Thanks for sharing your experience with others.

StarStarStarStarStar Have come to SkyVision Center since it opened f... —    (Patient since 2018)

Have come to SkyVision Center since it opened for all my eye care. Would not go anywhere else!


Reply

We are coming up to our 13th year and we continue to grow. We have added a new doctor, Dr. Schoeck and she is doing well. Many of the staff members have been here for quite some time so it must feel like home to you for sure. Thank you for your continued support and kind words.

StarStarStarStarStar  —    (Patient since 2018)

It was a very good appointment. Everything went well. Not sure about which is best, and which is least. My answer is VERY LIKELY. NOT LIKELY SHOULD BE AT THE TOP, THE WAY I LOOK AT IT.


Reply

HA! We will take a look at that rating system! Thanks for taking the time to share your experience and hope you have a wonderful summer.

StarStarStarStarStar SkyVision makes a diference! —    (Patient since 2018)

No other places are able to satisfy you like SkyVision. The knowledge and kindness of all personnel is excellent. I will never go to other place for eye care needs. Dr. Darrell White is the best eye doctor I've ever met.


Reply

Our staff is highly personable and knowledgeable. We value our patients and their families and we are glad you feel you are well cared for. Thank you for your review!

StarStarStarStarStar I received a thorough eye exam & every thing wa... —    (Patient since 2018)

I received a thorough eye exam & every thing was explained to me so I understood process & results. Great doctors and staff.


Reply

Great patients like you!

StarStarStarStarStar Took me in on time,performed all tests and gave... —    (Patient since 2018)

Took me in on time,performed all tests and gave me the results quickly. Very courteous and professional. Makes you feel very comfortable.


Reply

Courteous, professional and comfortable! Yep . . . that is what we strive to deliver to each and every patient each and every day. Glad you were happy and have a great summer.

StarStarStarStarStar Appointments are kept —    (Patient since 2018)

Appointments are kept on time and everything is concise.


Reply

We do strive to stay on time, it is not always perfect for sure! We at times do not know how the day will unfold but we remain resolute in our commitment to excellent exams for all patients.

StarStarStarStarStar I highly recommend SkyVision. —    (Patient since 2018)

I was very pleased with my experience at SkyVision Center. The receptionists are very welcoming. The technician, Jennifer, was very friendly and efficient. I saw Dr. Schoeck this visit. She is an excellent listener. She was thorough, and was very friendly and knowledgeable. The optician, Jackie, was wonderful. She actually selected many frames for me to choose from She asked me what style and shape I preferred, and went to work selecting frames. It was the best experience I have ever had purchasing glasses. She was so helpful, and I never felt rushed. I actually did pick one of the frames she selected. I have recommended SkyVision to family and friends.


Reply

Thank you for taking the time to share such a detailed description of your visit. We love Jackie too! Our opticians are excellent and are very personable and willing to make excellent recommendations. We appreciate your recommendations to family and friends too!

StarStarStarStarStar Love this place. Great customer service and su... —    (Patient since 2018)

Love this place. Great customer service and such a friendly staff


Reply

We do our best to give you a great experience. Tell your friends and family!

StarStarStarStarStar Skyvision  —    (Patient since 2018)

Doctors, technicians and staff very friendly yet professional. I never hesitate to ask anyone questions and my issues are always addressed thoroughly.


Reply

We are glad to answer any questions you may have!

StarStarStarStarStar Professional staff in every detail. Every proc... —    (Patient since 2018)

Professional staff in every detail. Every procedure explained fully.


Reply

We find that our patients appreciate understanding their condition so do our best to fully educate and share information.

StarStarStarStarStar great team, always quality staff, and, of cours... —    (Patient since 2018)

great team, always quality staff, and, of course, a great leader up to date on the best equipment and knowledge


Reply

Our owner/surgeon Dr White is passionate about what he does for his patients and he continually adopts the best new technology and practices available for the best eye care possible!

StarStarStarStarStar Very impressed with the professionalism and eff... —    (Patient since 2018)

Very impressed with the professionalism and efficiency of this physician and office staff.


Reply

Sharing your experience with others is appreciated by us and helpful to those who may considering us for their eye care! Thank you.

StarStarStarStarStar I have only dealt with Sky Vision in the real p... —    (Patient since 2018)

I have only dealt with Sky Vision in the real prescence


Reply

It is a pleasure to have you as our patient.

StarStarStarStarStar Wait time was more than anticipated... —    (Patient since 2018)

Wait time was more than anticipated...


Reply

We do value your time and we make strong effort to move patients through without compromising quality of care. We are sorry we did not been your expectations at your last visit and hope you were not terribly inconvenienced. Doctors and staff at SkyVision Center,

StarStarStarStarStar The entire SkyVision staff is polite and effici... —    (Patient since 2018)

The entire SkyVision staff is polite and efficient.


Reply

Thank you!

StarStarStarStarStar Great care —    (Patient since 2018)

Great care, very thorough. Only drawback are wait times.


Reply

Our staff is committed to thorough exams and the very best eye care possible!

StarStarStarStarStar  —    (Patient since 2018)

Dr Kay is the best!!! Very thorough and professional!!


Reply

He truly is! Thanks for sharing.

StarStarStarStarStar Great place for your vision needs —    (Patient since 2018)

SkyVision has very friendly personnel and the Doctors are fantastic. I can recommend their facility with confidence.


Reply

We appreciate you and your recommendations to others!

StarStarStarStarStar  —    (Patient since 2018)

Very pleased with my visit. The entire staff was pleasant, professional and informative. The examinations were very thorough and all my questions were answered.


Reply

We find education is key and do our best to communicate what we do with you and for you so you feel comfortable and well cared for.

StarStarStarStarStar  —    (Patient since 2018)

First time at facility. Staff was polite and everyone was friendly and answered all my questions. I am impressed with the thoroughness of exam.


Reply

Our doctors and staff members are committed to an excellent exam and professional and friendly atmosphere. Tell your friends and see you next time!

StarStarStarStarStar 5 star rating. Great doctor and very thorough —    (Patient since 2018)

5 star rating. Great doctor and very thorough


Reply

We're glad you felt well cared for.

StarStarStarStarStar Complete appointment, good doctoring —    (Patient since 2018)

The staff was professional. Nice people to deal with. Eye pics, not much fun.


Reply

Sorry the pics were not fun but they are necessary for "good doctoring" LOL

StarStarStarStarStar Always a friendly helpful staff  —    (Patient since 2018)

Always a friendly helpful staff


Reply

Thanks!

StarStarStarStarStar Really Good Eye Center —    (Patient since 2018)

SkyVision is very easy to get to and to make appointments. I really like all of the Doctors working there. Very professional and courteous.


Reply

We think it is a great location and we offer online and easy phone calls for your convenience. See you at your next visit!

StarStarStarStarStar I feel good that there is help for my dry eyes.... —    (Patient since 2018)

I feel good that there is help for my dry eyes. It was a very informative visit with a friendly atmosphere.


Reply

Dry eyes are a growing problem with the increase in use of handheld devices and computer work that we are doing. We are specialists in Dry eye and you are in the right place!

StarStarStarStarStar Professionally run office and medical staff! R... —    (Patient since 2018)

Professionally run office and medical staff! Received utmost of courtesies, attention and care. BRAVO!


Reply

We have great patients too!

StarStarStarStarStar Fast, friendly, efficient. Nice folks and compe... —    (Patient since 2018)

Fast, friendly, efficient. Nice folks and competent.


Reply

We have a seasoned professional staff and try our best to give the necessary time to each and every patient. Thanks!

StarStarStarStarStar  —    (Patient since 2018)

sky vision is the best!! everyone is always so nice. Dr. White really knows his stuff.


Reply

Dr. White does know his stuff and he loves sharing information. Thanks for being our patient.

StarStarStarStarStar Friendliness of the entire staff. —    (Patient since 2018)

Friendliness of the entire staff.


Reply

Our goal is to give you a great experience and it starts with being friendly and helpful!

StarStarStarStarStar  —    (Patient since 2018)

First time using Skyvision's services. Very nice offices and staff. Dr. was prompt and thorough. Would recommend!


Reply

Welcome to SkyVision and we hope to see you, your family and the friends in the future.

StarStarStarStarStar Dr White and group are exceptional in every asp... —    (Patient since 2018)

Dr White and group are exceptional in every aspect.


Reply

We are exceptionally happy with you sharing your story with others!

StarStarStarStarStar The online appointment reminder is most welcome... —    (Patient since 2018)

The online appointment reminder is most welcome as are the news updates.


Reply

Glad you find it helpful! We feel it keeps us connected with our patients in a timely manner, it's good for everyone!

StarStarStarStarStar I have been having my eyes checked at your offi... —    (Patient since 2018)

I have been having my eyes checked at your office for quite a few years now, and everyone is friendly and helpful and Dr white is always so personable!!


StarStarStarStarStar Everyone was very kind and helpful. —    (Patient since 2018)

Everyone was very kind and helpful.


Reply

Thanks for taking the time to share your latest experience with others!

StarStarStarStarStar Annoyed!!!!! —    (Patient since 2018)

My appointment was at 10:30 am. I didn't get called back until around 11:30/11:45. Two hours to get in and out of the office??????? Cleanliness was great except for the restroom. There was either urine or water all over the toilet seat and the floor!!!!!


Reply

We are so sorry for your experience. It sounds like it was a very busy day indeed at the practice. Comments (good and bad) are shared with the staff to make sure we are aware of what is going on as each day brings something new. We hope your next visit meets your expectations and look forward to seeing you.

StarStarStarStarStar Friendly, helpful staff. Always on time for ap... —    (Patient since 2018)

Friendly, helpful staff. Always on time for appointments


Reply

We start each day with a new smile and we are glad you noticed!

StarStarStarStarStar Everyone was very pleasant and helpful. Dr. Kay... —    (Patient since 2018)

Everyone was very pleasant and helpful. Dr. Kaye gave me the most thorough exam I have ever had and was very informative. Lydia was awesome at helping me pick out frames.


Reply

Dr. Kaye and Lydia are a great team right?! They want to have the very best vision possible and look good too! Tell your friends!

StarStarStarStarStar Love Dr. Kaye! I’ve been a patient for more tha... —    (Patient since 2018)

Love Dr. Kaye! I’ve been a patient for more than 15 years.


Reply

Dr. Kaye truly is an excellent doctor and we appreciate you sharing your story.

StarStarStarStarStar I was visiting from out of town and had scratch... —    (Patient since 2018)

I was visiting from out of town and had scratched may eye enough to have pretty severe pain. My cousin called your center and you fit me right away! Everyone knew I was coming and were so friendly and fast. from the front desk staff, to the nurse to the doctor - everyone was. positive, pleasant, happy and took great care of me. We are planning to move to the area this summer and SkyVision will be our Optometrist once we arrive.


Reply

Welcome to the SkyVision family! We look forward to seeing you soon.

StarStarStarStarStar Doctors and staff are very thorough and friendl... —    (Patient since 2018)

Doctors and staff are very thorough and friendly


Reply

We take the time to give you the very best exam and experience possible.

StarStarStarStarStar Everyone was very friendly, great experience! —    (Patient since 2018)

Everyone was very friendly, great experience!


Reply

We are a very friendly staff indeed and so are our patients!

StarStarStarStarStar Prompt and professional service. The doctor an... —    (Patient since 2018)

Prompt and professional service. The doctor and all the staff answered all my questions thoroughly.


Reply

Thank you for your reply, it is much appreciated!

StarStarStarStarStar The staff has always been so nice.My last appo... —    (Patient since 2018)

The staff has always been so nice. My last appointment was special, The computers were down then rebooted , and real slow. Sorry I don't remember the girls name , she was so apologetic and helpful. Thank You so much


Reply

That day was a challenge for sure! Those things happen, thank you for being patient!

StarStarStarStarStar  —    (Patient since 2018)

5 stars...as always, the staff was friendly and professional


Reply

Thank you!

StarStarStarStarStar I just want to thank everyone for the excellent... —    (Patient since 2018)

I just want to thank everyone for the excellent care in regarads to my vision check up. Thank you all, Sandra Mills


Reply

Sandra, We love seeing you and appreciate your kind words.

StarStarStarStarStar everyone is so kind and very efficient and very... —    (Patient since 2018)

everyone is so kind and very efficient and very professional!


Reply

See you at your next visit!

StarStarStarStarStar Service Great —    (Patient since 2018)

liked the service from start to finish. Dr answered all questions and never felt rusted. Jasmine answered all my questions since I asked her what was her role in my examine. Cindy, Tanka and Brook offered wonderful service at front desk.


Reply

Our staff start to finish works very hard to give you a pleasant and professional visit!

StarStarStarStarStar Always professional and friendly —    (Patient since 2018)

Always professional and friendly


StarStarStarStarStar Facility and people were excellent.. wait time ... —    (Patient since 2018)

Facility and people were excellent.. wait time was unacceptable


Reply

There are times when we do get behind in moving our patients through the practice. We give each patient the care they deserve and there are times when appointments last significantly longer than expected. We do value your time and hope your future visit is more timely. Sincerely, the docs and staff at SkyVision

StarStarStarStarStar  —    (Patient since 2018)

very professional, friendly and thorough service.


Reply

Our goal is to provide thorough care in a friendly professional atmosphere. We are glad you felt that and shared your experience.

StarStarStarStarStar  —    (Patient since 2018)

Dr Kaye and Jasmine were great !!!! And the optical department went above and beyond regarding my frame selection process !!!!


Reply

The optical technicians want you to look and feel your best in your glasses!

StarStarStarStarStar This was my first visit, it went better than I ... —    (Patient since 2018)

This was my first visit, it went better than I expected. THANK YOU FOR A GREAT EXAM.


Reply

Glad you felt you were well cared for. Tell your friends and family!

StarStarStarStarStar great experience. Very helpful, pleasant, and ... —    (Patient since 2018)

great experience. Very helpful, pleasant, and energetic staff.


Reply

We have great patients too!

StarStarStarStarStar Great staff folks. Very nice and efficient. Dr.... —    (Patient since 2018)

Great staff folks. Very nice and efficient. Dr. Greg Kaye is the best!


Reply

He is an excellent eye doctor indeed!

StarStarStarStarStar Great staff. No long wait time. —    (Patient since 2018)

Great staff. No long wait time.


Reply

We thank you for your kind review!

StarStarStarStarStar Kind and competent staff. Explains what they ar... —    (Patient since 2018)

Kind and competent staff. Explains what they are doing


Reply

Patient education is a priority for the doctors and staff!

StarStarStarStarStar Great Experience! —    (Patient since 2018)

The entire staff was incredibly friendly. The process from the eye exam to the selection of frames was seamless. I would recommend to anyone in the Westlake/Bay Village area. Thank you!


Reply

Thanks for sharing your experience with others! We value your time and your recommendations.

StarStarStarStarStar In future emails and appointments, please refer... —    (Patient since 2018)

In future emails and appointments, please refer to me as 'PJ', rather than Patricia. For some reason, everyone (except Dr. White) felt the need to call me 'Patricia', despite my request to be called PJ.


Reply

We will notate this in your chart! Glad you are happy here!

StarStarStarStarStar Drs and staff are Excellent —    (Patient since 2018)

Drs and staff are very knowleable, very efficient and very friendly and personable. I feel so confident that I am getting the best possible vision/medical care.


Reply

Our goal is to give you the best possible vision/medical care. So glad you are confident with us.

StarStarStarStarNo Star . —    (Patient since 2018)

My visit was good. It was over crowded. Long wait.. But I was taken well.


Reply

That was truly a busy day and we appreciate your patience and understanding. You are in good hands and we are happy you feel that too!

StarStarStarStarNo Star Thorough exam. Although I was frustrated with t... —    (Patient since 2018)

Thorough exam. Although I was frustrated with the wait time (spent over 2 hours at office), the thoroughness and interaction with all involved made up for it.


Reply

Each patient deserves the best of care and we are very thorough with our exams. Our time was behind that day and while we certainly do not schedule that way or enjoy being behind, our focus is on excellent care. Thank you for being our patient.

StarStarStarStarStar  —    (Patient since 2018)

Very professional with little or no waiting. Very thorough, friendly people.


Reply

We are truly a friendly staff and appreciate you sharing your thoughts.

StarStarStarStarStar Professional and understanding —    (Patient since 2018)

I have a regular near-sighted prescription, and have enjoyed coming to SkyVision over the last couple of years. The office is always busy, so there is a little bit of a wait, but the office is well kept, clean and neat and the staff is kind and courteous. As an engineer, I tend to ask lots of questions about the diagnosis, the equipment and testing, and the technicians and doctors are happy to take the time to answer all of my questions. There is a wide selection of glasses and they take many insurance options.


StarStarStarStarStar Very professional environment. Doctors and sta... —    (Patient since 2018)

Very professional environment. Doctors and staff are excellent.


Reply

Thank you!

StarStarStarStarStar Best eye center in Ohio!  —    (Patient since 2018)

Best eye center in Ohio!


Reply

"Eye" like what you wrote! We think so too!

StarStarStarStarStar Everyone was extremely friendly, open and hones... —    (Patient since 2018)

Everyone was extremely friendly, open and honest


Reply

We want our patients to be comfortable, understand what is being recommended and trust we are doing what is best for them. Thanks

StarStarStarNo StarNo Star This was my first visit and Skyvision was highl... —    (Patient since 2018)

This was my first visit and Skyvision was highly recommended. I was told what a friendly office it was, but staff in the waiting room were not welcoming. One staff member was outright rude because I hadn't signed the privacy notice. I told her I hadn't seen it, so she jerks her thumb and points to a plaque on the wall. She had my insurance card about 15 minutes, then returned it. Five minutes later she called my name and asked for it again. I had an issue connecting to WiFi. She said she'd check into it but never did. We were finally called to an exam room 32 minutes after scheduled time. Both my husband and I took time off work for this appointment and we were very unhappy with the wait time. We actually discussed leaving but then would have to take another day off. This was a bad first impression. Once we got into an exam room things improved. The doctors and clinicians were very thorough.


Reply

We are so sorry that your first experience started by a lengthy "pre doctor" wait time. We know time for our busy patients is very valuable and we understand your frustration. If you do decide to give us another chance for your eye care needs, we work very hard to stay on time. Your comments about your intake experience are shared with staff members so thank you for your response.

StarStarStarStarStar Professionalism and courtesy address hallmarks ... —    (Patient since 2018)

Professionalism and courtesy address hallmarks of Sky Vision.


Reply

Your review is important to us and to others who will read it! thank you

StarStarStarStarStar  —    (Patient since 2018)

Everyone is so professional and kind. With all the cutting edge equipment and tests I feel like my eyesight is in great hands! Wouldn't go anywhere else!


Reply

Dr. White keeps up with the latest technology to give the SkyVision doctors and staff the best tools to provide great care for our patients! Thanks for noticing!

StarStarStarStarStar Every time I have gone everybody's been very po... —    (Patient since 2018)

Every time I have gone everybody's been very polite helpful and answers all questions


Reply

We also have polite patients! We want you to know and understand what we are doing to help your eye care needs. Your questions are important.

StarStarStarStarStar new visit —    (Patient since 2019)

My cataract surgery was a great success and I have referred several patients . I recently had a new problem not related to the surgery and was very pleased with the care given and the staff is terrific


Reply

Your eye health is very important. Thank you for trusting us with your care.

StarStarStarStarStar Dr. Schelgel to the Rescue —    (Patient since 2018)

I was so appreciative to be able to see Dr Schelgel on a Friday A. M. for an eye emergency (to me)....a blelpheritis episode and he so carefully explained what to do to try to avoid future ones...great nurse as well.


StarStarStarStarStar Absolutely terrific experience with my visit. ... —    (Patient since 2018)

Absolutely terrific experience with my visit. I will be booking all future eye exams with Skyvision centers.


Reply

We are looking forward to seeing you and any friends and family too!

StarStarStarStarStar I love how on top of everything you guys are a... —    (Patient since 2019)

I love how on top of everything you guys are and thorough and feel comfortable talking to the doctor and all the staff. You’re all very kind and confident and that’s what I like in a doctor.


Reply

Our staff and doctors are committed and passionate about the care we give and your response shows that we met and hopefully exceed your expectations. Tell your friends!

StarNo StarNo StarNo StarNo Star last visit —    (Patient since 2018)

i showed up on time for my 9AM appointment. i sat and waited until 9:40 before i finally asked why i was still in the lobby forty minutes after my appointment time. i was told it was due to my chart not going into the queue until 9:20 as the admin was doing my paperwork. there was no apology for the wait. ten minutes later i was finally taken back to the room. after the nurse did her thing and gave me the drops to dilate my pupils, i waited another ten minutes. at that time, i saw my doctor enter a room across the hall to see a patient. i was finally seen by the doctor after she finished with that patient. for a simple eye exam, i was in your office for an hour and a half. i will certainly not return for any further needs, and will seek out an office that will be respectful of my time, and hopefully has figured out how to properly schedule appointments so that patients don't wait 45 minutes from their scheduled time to see a doctor, and then make that patient wait in the room longer so the doctor can see other patients over an hour after their scheduled appointment.


Reply

We are truly sorry for the inconvenience you experienced.

StarStarStarStarStar Very friendly staff. Helpful and informative. ... —    (Patient since 2018)

Very friendly staff. Helpful and informative. Great experience. Dr White was wonderful.


Reply

Thank you for the review!

StarStarStarStarStar Saralynn Brian RN,BSN.  —    (Patient since 2018)

I have only good things to say about Dr. White his Staff and all the consideration they give to their patients. Always a smile for everyone, sincere help for each patient, I have and I will continue to recommend my friends and family to Dr. WHITE . My son Michael Brian, his wife and 3 children are satisfied patients .


Reply

We have been so lucky to have patients who recommend their family and friends to Dr. White and our other doctors here. Your written words are helpful to others who may be looking for excellent eye care for their family and we value the appreciation too!

StarStarStarStarStar Very kind and helpful staff. They explained eve... —    (Patient since 2018)

Very kind and helpful staff. They explained everything occurring during my exams. I would recommend this office to friends and family.


Reply

It is very important to us that our patients feel that they are getting great care! We are so glad you are happy.

StarStarStarStarStar This was a sudden vision change so wait time wa... —    (Patient since 2018)

This was a sudden vision change so wait time was longer as than normal. I am just thankful they were able to see me without an appointment and my appointment with Dr Novak was scheduled. Thank you for hopefully saving my sight.


Reply

We do our best to accommodate all emergency appointments. We are happy you are satisfied with your treatment by our doctors and staff. The best to you and thank you for sharing your story.

StarStarStarStarStar Staff member Jasmine was fantastic, very knowle... —    (Patient since 2018)

Staff member Jasmine was fantastic, very knowledgeable, friendly, courteous. True professional.


StarStarStarStarStar Your Service Is Excellent —    (Patient since 2018)

Your Service Is Excellent


StarStarStarStarStar Everyone was extremely helpful and professional... —    (Patient since 2018)

Everyone was extremely helpful and professional.


StarStarStarStarStar The only thing I don’t like is the way I will g... —    (Patient since 2018)

The only thing I don’t like is the way I will get eye drops. I must wait for a phone call at an unknown time and day. Why can’t I just get them at a local pharmacy. I am not glued to my phone all day. I have a dumb prepaid cell phone, and usually only answer it if I know the number.


StarStarStarStarStar Dr. Kaye is always so nice & gets the job done.... —    (Patient since 2019)

Dr. Kaye is always so nice & gets the job done. A loyal patient for 12+ years!


StarStarStarStarStar  —    (Patient since 2019)

I have been utilizing Skyvision services for years and have been well pleased with all services.


StarStarStarStarStar I was impressed with the very professional team . —    (Patient since 2018)

I was impressed with how professional


StarStarStarStarStar Love the on-time appointments. Very personable ... —    (Patient since 2018)

Love the on-time appointments. Very personable and helpful staff. Professional.


StarStarStarStarStar Excellent optometry office —    (Patient since 2019)

Knowledgeable staff who discuss, explain and answer any questions during the visit.


StarStarStarStarNo Star Was confused by outcome of visit I left w the... —    (Patient since 2019)

Was confused by outcome of visit I left w the assumption that the associate that gave me my perliminary check up stated my cataract warrented removal Dr White acknowledged that my previous doctor Dr John Coustin was one of the best surgeons till his retirement So how did a cataract that Dr Coustin wanted to remove 2 yrs ago; get healthy enough to now need 6mo. time worsen so Dr White can remove it ?? also can anyone help me wmy floaters ?? thanks Joe J Gaydosh 440 258 3093


StarStarStarStarStar everyone is friendly, in touch with the people ... —    (Patient since 2018)

everyone is friendly, in touch with the people and very intent of keeping things going smoothly


StarStarStarStarStar I already have referred friends who have been v... —    (Patient since 2018)

I already have referred friends who have been very happy with the services and outcomes!


StarStarStarStarStar Caring staff and top quality eye care. —    (Patient since 2019)

Caring staff and top quality eye care.


StarStarStarStarNo Star The only complaint I have for SkyVision Center ... —    (Patient since 2019)

The only complaint I have for SkyVision Center is the long wait. Your scheduled time means nothing because you always have at least a half hour wait.


StarStarStarStarStar Very efficient, pleasant and on time. —    (Patient since 2018)

Very efficient, pleasant and on time.


StarStarStarStarStar My first visit was pleasant each employee made ... —    (Patient since 2018)

My first visit was pleasant each employee made me fee good about Skyvision


StarStarStarStarStar Everyone is friendly and helpful. Usually seen ... —    (Patient since 2018)

Everyone is friendly and helpful. Usually seen within 10- 15 minutes.


Reply

We are glad you were happy with your visit. We have struggled a bit the last few weeks with getting to know and get up to speed with our new medical health records system. Thanks for letting us know.