Simpson Optical

Star Star Star Star Star 212 Reviews

<<

Reviews

StarStarStarStarStar Receptionists were incredibly nice and helpful,... —    (Patient since 2021)

Receptionists were incredibly nice and helpful, doctor was extremely professional and answered all of my questions thoroughly. Thanks for getting me in on such short notice! Absolutely refuse to go anywhere else!


StarStarStarStarStar The staff are always so friendly and helpful, I... —    (Patient since 2023)

The staff are always so friendly and helpful, I drive from sadieville just to get my eye exam and glasses at Simpsons because they always make me feel like I am their only customer and don't rush me, not to mention they have a great selection of frames in all price ranges


StarStarStarStarStar Friendly Staff. Minimal waiting. —    (Patient since 2021)

Friendly Staff. Minimal waiting.


StarStarStarStarStar Thankful —    (Patient since 2021)

I had an emergency and your office made arrangements for me to be the first patient seen. Everyone was very friendly, helpful, and professional. Thank you!!


StarStarStarStarStar Awesome  —    (Patient since 2021)

Awesome Awesome Awesome Awesome Awesome Awesome


StarStarStarStarStar Dr. Chang was very professional yet friendly. S... —    (Patient since 2021)

Dr. Chang was very professional yet friendly. She was knowledgeable about everything that concerned me.


StarStarStarStarStar Always friendly and accommodating. Great team. ... —    (Patient since 2021)

Always friendly and accommodating. Great team.


StarStarStarStarStar Great and friendly service. They go above and ... —    (Patient since 2023)

Great and friendly service. They go above and beyond expectations.


StarStarStarStarStar Everyone is so nice and very efficient. —    (Patient since 2021)

Everyone is so nice and very efficient.


StarStarStarStarStar Dr. Bobby Huynh was my optometrist. He gave me... —    (Patient since 2023)

Dr. Bobby Huynh was my optometrist. He gave me the most thorough eye examination that I have ever received in my many years of wearing glasses. I will never go anywhere else for eyecare again!


StarStarStarStarStar Everyone at welcome desk to Dr. K McMillan are ... —    (Patient since 2021)

Everyone at welcome desk to Dr. K McMillan are totally caring and welcoming. So professional.


StarStarStarStarStar The people that gave me care were great ! —    (Patient since 2023)

The people that gave me care were great !


StarStarStarStarStar Staff always helpful and Fri —    (Patient since 2023)

Staff always helpful and friendly


StarStarStarStarStar Simpson does what is needed for vision health. —    (Patient since 2023)

Simpson does what is needed for vision health.


StarStarStarStarStar I enjoyed visiting w Dr. Joe —    (Patient since 2023)

I enjoyed visiting with Dr. Joe


StarStarStarStarStar This experience was very good for a stressful s... —    (Patient since 2021)

This experience was very good for a stressful situation. Having a stroke and losing most of your eye sight in one eye was difficult to swallow. Dr Bobby as most call him by his first name was informative with all information. He explained so I (Joan Clark) could understand. 5 star rating!!!!


StarStarStarStarStar Excellent doctors. Y should have explained to m... —    (Patient since 2021)

Excellent doctors. Y should have explained to me Dr. Joan N. Was out of town and that's why I was seeing Dr. Chang at Meijer Way. Dr. Chang was wonderful! The man at Beaumont should have been more informed .


StarStarStarStarStar The Doctor was kind and very thorough i5 syard... —    (Patient since 2021)

The Doctor was kind and very thorough i 5 stars


StarStarStarStarStar Dr. Sarah Chang was wonderful —    (Patient since 2023)

Dr. Sarah Chang was wonderful with my autistic son. She was kind, patient, talked him through everything and helped make it a stress free experience. Thank you!!


StarStarStarStarStar Everyone was friendly and professional. I love... —    (Patient since 2023)

Everyone was friendly and professional. I loved Dr. Joan! All the techs I encountered were great!


StarStarStarStarStar Really like Dr. Porter and the customer service... —    (Patient since 2022)

Really like Dr. Porter and the customer service is very good.


StarStarStarStarStar Doc was awesome. He is new to the practice and... —    (Patient since 2021)

Doc was awesome. He is new to the practice and a GREAT hire!


StarStarStarStarNo Star Short wait, friendly service, and helpful expla... —    (Patient since 2023)

Short wait, friendly service, and helpful explanation.


StarStarStarStarStar Easy setting up my appointment. Quick and profe... —    (Patient since 2023)

Easy setting up my appointment. Quick and professional team that checked me in.


StarStarStarStarStar My visit on February 22, 2023 was the first tim... —    (Patient since 2023)

My visit on February 22, 2023 was the first time I had ever been to your office and not only did I not know anyone there, I was just a walk in referred to you by my dentist, Dr. Hampton. Everyone was SO very nice. I just walked in because I thought I had pink eye and it was really hurting me. I was seen by Dr. Joe McMillan within thirty minutes and it turned out I had a scratched cornea. Dr. McMillan was extremely nice and took excellent care of me as did all of his staff! I live in Hazard, Kentucky and I will be driving to Lexington for any future eye appointments. You all are really the BEST!


StarStarStarStarStar Everyone there is wonderful to work with. —    (Patient since 2021)

Everyone there is wonderful to work with.


StarStarStarStarStar Staff is always friendly every time I come in! ... —    (Patient since 2021)

Staff is always friendly every time I come in!


StarStarStarStarStar Clean facility, prompt, did not have to sit and... —    (Patient since 2021)

Clean facility, prompt, did not have to sit and wait and wait, actually was called back early! The whole staff was friendly, professional and very helpful.


StarStarStarStarStar Dr Karen was fantastic  —    (Patient since 2021)

Dr Karen was fantastic she listened to me and then addresses the issue with my eyes and fixed my problem


StarStarStarStarStar I’ve been a patient of Dr Joe McMillan for many... —    (Patient since 2021)

I’ve been a patient of Dr Joe McMillan for many years. He’s the absolute best! Everyone at Simpson Optical is very nice.


StarStarStarStarStar We have found our new eye Dr office... —    (Patient since 2023)

We switched to Simpson due to having an eye emergency on a Sat morning. Dr. Porter was wonderful, caring & professional, & will be our eye Dr from now on.


StarStarStarStarStar Staff is very friendly and effi —    (Patient since 2023)

Staff is very friendly and efficient


StarStarStarStarStar Staff is very friendly and effi —    (Patient since 2023)

Staff is very friendly and efficient


StarStarStarStarStar Great service —    (Patient since 2022)

I am a loyal Simpson Optical customer. They do everything they can to meet my needs. Danny is super. Dr. Karen McMillin is the best eye doctor I have ever seen. My daughter and I trust her implicitly.


StarStarStarStarStar Great eye care Professionals.... —    (Patient since 2023)

Worked to get me an appointment..to meet my needs. Excellent eye care to resolve what could have been a serious problem. Impressed with Dr. Porter. Call the staff was courteous and professional. Have a scheduled follow up appointment.


StarStarStarStarStar They always take care of my needs.  —    (Patient since 2021)

They always take care of my needs.


StarStarStarStarStar Friendly and informative staff. Excellent servi... —    (Patient since 2022)

Friendly and informative staff. Excellent service !!!


StarStarStarStarStar Very thorough exam and easy to understand his f... —    (Patient since 2022)

Very thorough exam and easy to understand his findings.


StarStarStarStarStar I’ve used Simpson Optical for years.  —    (Patient since 2021)

I’ve used Simpson Optical for years. The doctors and staff are all professional and nice. They will work with you until your problem ,if any. gets fixed.


StarStarStarNo StarNo Star Dr MacMillan was great, . —    (Patient since 2021)

Dr MacMillan was great, Choosing glasses was very daunting. Cost was outrageous.


StarStarStarStarStar Such a smooth operation at every level. Genuine... —    (Patient since 2021)

Such a smooth operation at every level. Genuinely personable staff and doctors, with down-to-earth expertise.


StarStarStarStarStar All employees are professional and knowledgeabl... —    (Patient since 2022)

All employees are professional and knowledgeable. If they cannot answer your concerns personally, they find the answer asap!


StarStarStarStarStar Friendly and professional service from front de... —    (Patient since 2021)

Friendly and professional service from front desk, technician and optometrist.


StarStarStarStarStar Friendly and professional service from front de... —    (Patient since 2021)

Friendly and professional service from front desk, technician and optometrist.


StarStarStarStarStar Pleasant, professional & competent 😁👍🏻 —    (Patient since 2022)

Pleasant, professional & competent 😁👍🏻


StarStarStarStarStar Friendly staff, short wait time & good selectio... —    (Patient since 2022)

Friendly staff, short wait time & good selection of frames to choose from.


StarStarStarStarStar Very pleased with the service. —    (Patient since 2022)

Very pleased with the service.


StarStarStarStarStar We've been going to Simpson Optical for close t... —    (Patient since 2022)

We've been going to Simpson Optical for close to 30 years. Whether it was Dr. Simpson, his daughter Joy, or Drs. Chang & McMillan, we have always been treated with kindness and respect. Being of a certain income level after years of having it better, everyone at Simpson Optical worked to make it possible for our eye exams, frames, lenses. We are beyond grateful and hope to continue going to you as long as possible. Thanks.


StarStarStarStarStar Extremely satisfied with the service. Staff is ... —    (Patient since 2022)

Extremely satisfied with the service. Staff is excellent


StarStarStarStarStar Dr. Chang explained everything. Very profession... —    (Patient since 2021)

Dr. Chang explained everything. Very professional.


StarStarStarStarStar Great visit —    (Patient since 2022)

Dr Bobby was very thorough in my eye exam, he explained everything so I could understand it which is very important to me. Thank You


StarNo StarNo StarNo StarNo Star Will Not Return to Simpson Optical —    (Patient since 2021)

I have been a patient of Simpson Optical for approximately 14 years. Since the recent change in ownership/management, the quality of service has gone downhill. On this recent visit, I was seen by Dr. Joe McMillan. His exam was very brusque and incomplete, and he ended up making a mistake on my prescription. After wearing the new prescription at home for a few hours, I realized that there was a problem, and the next day, I returned to the store in Beaumont (near my home) to see what could be done about it. Since the lenses I was given matched the prescription, I had to be scheduled for a re-check with another doctor. I was seen by Dr. Joan Nerderman in the Tates Creek office, who quickly found the problem with the prescription. I was instructed to take my glasses to the Meijer Way store to get new lenses. The Meijer Way store lost my glasses temporarily, which delayed having the new lenses inserted. All in all, it took 6 trips to 3 different stores and 18 days just to get glasses with an updated, correct prescription. Over those 18 days, I really suffered by not having glasses through which I could see clearly (I work as a freelance editor). I will say that most of the staff who helped me were apologetic, sympathetic, and professional. Nevertheless, this experience soured me on Simpson Optical, and I will not return.


StarStarStarStarStar  —    (Patient since 2021)

As always, everyone was friendly, helpful, knowledgeable & very helpful. I had a positive experience from start to finish. I have nothing but good things to say about Simpson Optical & the doctors & employees.


StarStarStarStarStar Everyone was so nice and professional. I also l... —    (Patient since 2022)

Everyone was so nice and professional. I also like the eur glasses frames


StarStarStarStarStar Good service, put on wait list in case of cance... —    (Patient since 2022)

Good service, put on wait list in case of cancellation and got called pretty quickly. Times are busy but I thought staff did a great job communicating.


StarStarStarStarStar Great professional staff, I was really impresse... —    (Patient since 2022)

Great professional staff, I was really impressed, wouldn’t go any where else.


StarStarStarStarStar Happy I could be seen on short notice. I felt l... —    (Patient since 2021)

Happy I could be seen on short notice. I felt like my issue was very well investigated.


StarStarStarStarStar Everyone was so helpful and wonderful! —    (Patient since 2022)

Everyone was so helpful and wonderful!


StarStarStarStarStar Great front office staff. Competent opticians.... —    (Patient since 2022)

Great front office staff. Competent opticians.


StarStarStarStarStar Entire staff very friendly and does a great job... —    (Patient since 2021)

Entire staff very friendly and does a great job.


StarStarStarStarStar Extremely Professional  —    (Patient since 2022)

Timely attention. Excellent service. Good communication.


StarStarStarStarStar Everyone is friendly, helpful and efficient. Dr... —    (Patient since 2022)

Everyone is friendly, helpful and efficient. Dr Joe is Great!


StarStarStarStarStar Very little wait time, staff very friendly , co... —    (Patient since 2021)

Very little wait time, staff very friendly , courteous and knowledgeable.


StarStarStarStarStar We have used Simpson Optical since moving to Le... —    (Patient since 2021)

We have used Simpson Optical since moving to Lexington. Jack was great until he sadly passed and now I see Dr. MacMillan and I am very satisfied


StarStarStarNo StarNo Star The receptionist that checked me out after my e... —    (Patient since 2021)

The receptionist that checked me out after my eye exam was very curt and unfriendly. She was frowning constantly and would not make eye contact. Not appropriate. Pleasantries are appreciated in that situation.


StarStarStarStarStar On time. Polite. Thorough. Answered my quest... —    (Patient since 2022)

On time. Polite. Thorough. Answered my questions. Have me set up to get needed surgery.


StarStarStarStarNo Star The doctor went above and beyond to make me fee... —    (Patient since 2022)

The doctor went above and beyond to make me feel special. The doctor was extremely knowledgeable and was able to explain everything to me in great detail. The tech who worked with me afterwards took really good care of me as well. My only minor complaint is as follows: I can't understand as to why, when my insurance gives me a significant allowance for frames and lenses, I still have such a high out of pocket? You would think, that I can have a pair of basic lenses without out of pocket. That, to me, is greed.


StarStarStarStarStar I called SO because I had an issue and they got... —    (Patient since 2022)

I called SO because I had an issue and they got me in the next morning. The young doctor was awesome! Prescribed eyedrops and I have healed quickly. Great experience! Office staff was cheery & helpful!


StarStarStarStarStar Everyone was friendly and helpful. Especially e... —    (Patient since 2022)

Everyone was friendly and helpful. Especially enjoyed meeting a new doctor. Doctor Snyder was friendly and answered my questions. My only complaint would be having to wait 30 minutes to get my glasses ordered.


StarStarStarStarStar Very friendly staff, very informative and my ex... —    (Patient since 2021)

Very friendly staff, very informative and my exam and purchasing of glasses and contacts was a stress free experience.


StarStarStarStarStar Efficient Visit —    (Patient since 2021)

The doctor and staff were friendly, knowledgable, efficient and prompt. I did not experience any excess waiting time.


StarStarStarStarStar Dr. Karen McMillin was very professional and ca... —    (Patient since 2022)

Dr. Karen McMillin was very professional and caring with me. She answered my questions and was very thorough and I didn’t feel she rushed with my care.


StarStarStarStarStar Friendly, professional doctor —    (Patient since 2021)

Friendly, professional doctor


StarStarStarStarStar Professional staff.  —    (Patient since 2021)

Professional and caring doctors and staff.


StarStarStarStarStar COMPASSION! Patience, caring, concerned and res... —    (Patient since 2021)

COMPASSION! Patience, caring, concerned and respectful


StarStarStarStarStar Dr. Hyunh —    (Patient since 2021)

Dr. Hyunh was very thorough in his exams and explained everything. He answered my questions and tolerated my spaz out moments like a champion.


StarStarStarStarStar Great Doctors, Staff and Office - Highly Recommend —    (Patient since 2021)

Dr. Joe McMillin is great. He performs a comprehensive eye examination and clearly explains the results. Very friendly support staff and beautiful office space.


StarStarStarStarStar Great Experience and Service - Thanks! —    (Patient since 2022)

Front desk staff, Allison, and Dr. McMillin were all great--thank you!


StarStarStarStarStar My visit was for eye exam, new lens & frames. A... —    (Patient since 2022)

My visit was for eye exam, new lens & frames. All services were top notch as usual. I’ll be back soon for adjustment of glasses - frames hurt behind m one ear.


StarStarStarStarStar Didn’t wait long. Staff friendly. Dr. McKinley ... —    (Patient since 2022)

Didn’t wait long. Staff friendly. Dr. McKinley was very helpful.


StarStarStarStarStar I was worried about new floaters. I had catar... —    (Patient since 2021)

I was worried about new floaters. I had cataract surgery recently, and Simpson Optical for my follow up evaluations. Floaters showed in my eye. I called early and got squeezed in; which I am very grateful for. I am also grateful that I got to see Dr. Sarah Chang; who is young, very thorough, very professional, and very clearly a bright doctor! I'm 62, I was wary of her age, but do not be fooled by her youth! I don't know, but I'd bet she was top of her class. Her service was EXCELLENT; an accolade I rarely bestow on anyone.


StarStarStarStarStar Great Optical Service  —    (Patient since 2022)

A very courteous staff, a pleasant experience overall.


StarStarStarStarStar The New D O —    (Patient since 2020)

My overall exam was inviting and friendly. I had time to to look at frames for new glasses and each person that tested my eyes, where thoughtful, pleasant and a pleasure to speak with. The new D O was absolute. Spot on with everything. He's a keeper. Thank you.


StarStarStarStarStar Great place with even better people.  —    (Patient since 2022)

Great place with even better people.


StarStarStarStarStar Simpson Optical's Meijer Way location has alway... —    (Patient since 2021)

Simpson Optical's Meijer Way location has always treated me professionally. Their staff are experienced and thorough in their exams and evaluations.


StarStarStarStarStar Dr Karen was so wonderful. Very grateful for h... —    (Patient since 2022)

Dr Karen was so wonderful. Very grateful for her help


StarStarStarStarStar Love it here. We come back from Fla in the summ... —    (Patient since 2021)

Love it here. We come back from Fla in the summers and visit Simpson. We have all other Drs in Fl.


StarStarStarStarStar Polite got in quickly with an emergency treat i... —    (Patient since 2022)

Polite got in quickly with an emergency treat it with respect very friendly treated you as if you were the only patient I will return


StarStarStarStarStar Great experience ! Dr McMillan and Brandy were... —    (Patient since 2022)

Great experience ! Dr McMillan and Brandy were both fantastic . Very through and professional.


StarStarStarStarStar Dr. Karen is always thorough and professional. ... —    (Patient since 2022)

Dr. Karen is always thorough and professional. Explaining all aspects of the exams and taking time for any questions.


StarStarStarStarStar Fantastic staff! All of the staff and doctors... —    (Patient since 2021)

Fantastic staff! All of the staff and doctors at Simpson Optical are friendly and professional.


StarStarStarStarNo Star All of the staff w courteous and professional. —    (Patient since 2022)

All of the staff were courteous and professional.


StarStarStarStarStar Explained things no one ever had! —    (Patient since 2022)

Explained things no one ever had!


StarStarStarStarStar  —    (Patient since 2022)

Dr Karen was ill but Dr Joe subbed and took care me with excellent service.


StarStarStarStarStar Simpson Optical and the staff are awesome no ma... —    (Patient since 2022)

Simpson Optical and the staff are awesome no matter which location you go too. Meijer Way & Beaumont are the best!!


StarStarStarStarStar Excellent service, very satisfied with everythi... —    (Patient since 2021)

Excellent service, very satisfied with everything, thank you -


StarStarStarStarStar Everyone was great, from the provider to the pe... —    (Patient since 2022)

Everyone was great, from the provider to the person who helped me order my glasses!


StarStarStarStarStar State of the art facility with caring doctors  —    (Patient since 2022)

Clean State of the art facility with doctors who truly care about their patients. Friendly knowledgeable staff who work for your best interests. Always completely satisfied by the time i'm finished.


StarStarStarStarStar First time at Simpson Optical and very impressed! —    (Patient since 2022)

This was my first time at Simpson Optical and I was very impressed by the professional yet friendly atmosphere from the moment I walked in. Most impressive was Dr. Karen McMillin. She is the first doctor in 20 years to truly try to help me with my severe dry eyes associated with my Sjogrens syndrome. She even took the time to make sure I got an appointment to see a specialist related to the same. She also recommended a new to the market product. She seems to truly enjoy the work she does which showed, and, I believe, enables her to be so helpful. Also the glasses technician was very helpful. My requests were a little unusual and she went the extra mile figuring out how we could work it all out. AND, she did it with a smile and did not make me feel bad for asking so many questions. Overall, it was a great experience! I will be a return customer and I have already recommended Simpson Optical to several people in the last few days.


StarStarStarStarStar Staff was very professional, friendly, helpful ... —    (Patient since 2022)

Staff was very professional, friendly, helpful and informative. The experience was pleasant and results rewarding.


StarStarStarStarStar I have been here 4 times so far and always sati... —    (Patient since 2022)

I have been here 4 times so far and always satisfied. Thank You !


StarStarStarStarStar The optometrists performed a thorough exam and ... —    (Patient since 2022)

The optometrists performed a thorough exam and the eyeglass staff persons were very helpful.


StarStarStarStarStar Simpson Optical is the BEST place ever! Custom... —    (Patient since 2022)

Simpson Optical is the BEST place ever! Customer service is amazing.... from the front desk to the providers. I always know I am in the best spot for my eyes! Doctor Karen is amazing, kind and professional. She always helps me in a jam too! My whole family has been going to Simpson Optical for years and will continue.


StarStarStarStarStar Great, professional, friendly service!  —    (Patient since 2022)

Great, professional, friendly service! Dr. Karen McMillan gave me a great exam and explained all the procedures and findings thoroughly. Everyone from the front desk to fitting my glasses were pleasant and helpful


StarStarStarStarStar Service —    (Patient since 2022)

Everyone provided me with excellent service and very professional and polite.


StarStarStarStarStar Everyone is very nice and service oriented. Gre... —    (Patient since 2021)

Everyone is very nice and service oriented. Great service!


StarStarStarStarNo Star We are having a problem with my prescription. 4... —    (Patient since 2021)

We are having a problem with my prescription. 4th time may be charm.


StarStarStarStarStar Very quick and efficient appointment! Great he... —    (Patient since 2022)

Very quick and efficient appointment! Great help after I picked frames!


StarStarStarStarStar Dr. Karen McMillin is the best! —    (Patient since 2022)

My eye exam of February, 2022 by Dr. Karen McMillin was excellent. She is thorough and incredibly professional. Not just for me, but also a dear friend of mine that I accompanied during her eye exam. My friend has some rather complex vision issues and Dr. McMillin took her time to answer any and all questions in an easy to understand way. I highly recommend her for any issues regarding the health of your eyes. She is the best!


StarStarStarStarNo Star Was sent to Beaumont location to pick up frames... —    (Patient since 2022)

Was sent to Beaumont location to pick up frames but they were wrong color. Wasted trip.


StarStarStarStarStar everyone was very nice and helpful  —    (Patient since 2022)

everyone was very nice and helpful


StarStarStarStarStar Rebecca is very good and explains everything an... —    (Patient since 2022)

Rebecca is very good and explains everything and has your best interest at hart. I enjoy my time with her.


StarStarStarStarStar very pleased —    (Patient since 2022)

We felt like everyone we encountered was very helpful and knowledgeable. Felt secure my eyes were being taken care of.


StarStarStarStarStar Got my appointment quickly and was able tosee ... —    (Patient since 2022)

Got my appointment quickly and was able to see doctor in two days. Techs and Dr. were Very capable!


StarStarStarStarStar Friendly qualified staff who take the time to l... —    (Patient since 2022)

Friendly qualified staff who take the time to listen and talk to you.


StarStarStarStarNo Star A great ophthalmology company —    (Patient since 2022)

I would have left a higher number except for the pricing seems a little high to me. I got tremendous help from Jae in picking out a pair of new glasses for myself. She went above and beyond board to assist me. Also, the young lady who did the first set of tests prior to my seeing the doctor did a great job.


StarStarStarStarStar Dr.LAMBRATH is great. Very personable and answe... —    (Patient since 2022)

Dr.LAMBRATH is great. Very personable and answers questions. He looks at his notes from previous visits and is familiar with you as a patient.


StarStarStarStarStar Exceptional Experience  —    (Patient since 2021)

Dr. Joe and the team at Simpson Optical are outstanding professionals dedicated to their craft. The atmosphere they've created is warm and welcoming and their expertise is unapparelled. Thank you all for getting my eyes back to the business of once again seeing the world with 20/20 vision!


StarStarStarStarStar Dr. Corsun was phenomenal!  —    (Patient since 2022)

Dr. Corsun was phenomenal!


StarStarStarStarStar All services with Simpson Optical are outstandi... —    (Patient since 2022)

All services with Simpson Optical are outstanding. This includes from making appt., checking in (even when person is new), and going through the various tests, to seeing the doc. The wait time was minimal and everyone was friendly and efficient. Dr. Macmillan is super.


StarStarStarStarStar Always count on Simpson Optical! —    (Patient since 2022)

The service is always professional and Dr. Lannum is outstanding in her care and expertise.


StarStarStarStarStar Everyone is so nice and helpful. I had a great... —    (Patient since 2022)

Everyone is so nice and helpful. I had a great chose of glasses. my doctor was so informative and took time to explain everything.


StarStarStarStarStar Always professional and courteous —    (Patient since 2021)

Always professional and courteous


StarStarStarStarStar Great service!  —    (Patient since 2020)

They were very nice and squeezed my daughter on right before the holidays due to her eye pain. They got us in and out. We were very happy with the service.


StarStarStarStarStar Dr. Joe McMillen is so personable and considera... —    (Patient since 2021)

Dr. Joe McMillen is so personable and considerate. He always gets my RX correct.


StarStarStarStarStar Was able to get a same day appointment for a co... —    (Patient since 2021)

Was able to get a same day appointment for a concern that I had. Very happy that they were able to get me in.


StarStarStarStarStar I have been seeing Karen McMillian for years an... —    (Patient since 2021)

I have been seeing Karen McMillian for years and I only trust my eyes to her.


StarStarStarStarStar Professional and courteous  —    (Patient since 2021)

Everyone is professional and friendly. I rarely wait more than 5 min for my appt. I love they have the equipment to examine my eyes without dialating them. I also appreciate how they clean equipment between patients.


StarStarStarStarStar Very professional yer friendly  —    (Patient since 2021)

Very professional yer friendly


StarStarStarStarStar Excellent service by very friendly staff.  —    (Patient since 2021)

Excellent service by very friendly staff.


StarStarStarStarStar I always feel like a valued patient at Simpson ... —    (Patient since 2021)

I always feel like a valued patient at Simpson and appreciation the care and service that Amy gave me as I’m dealing with a contact lens issue


StarStarStarStarStar Very efficient and professional. Staff is frien... —    (Patient since 2021)

Very efficient and professional. Staff is friendly and accommodating. Love seeing Dr. Lambirth. His demeanor always makes me smile.


StarStarStarStarStar Dr Lambirth is an excellent doctor.  —    (Patient since 2021)

Dr Lambirth is an excellent doctor.


StarStarStarStarStar Dr Lanham was awesome, very personable. She mak... —    (Patient since 2021)

Dr Lanham was awesome, very personable. She makes you feel comfortable during the exam process.


StarStarStarStarStar We have been using Simpson Optical for over 10 ... —    (Patient since 2021)

We have been using Simpson Optical for over 10 years now and continue to be very happy with their services. Staff are pleasant and courteous and provide prompt, efficient attention. I LOVE Dr Lambirth - he takes time to get to know his patients on a personal level.


StarStarStarStarStar The staff were very helpful and they were very ... —    (Patient since 2021)

The staff were very helpful and they were very attentive to my needs. I really had a good time and they gave me the best options for my needs.


StarStarStarStarStar I was seen immediately for my medical eye issue... —    (Patient since 2021)

I was seen immediately for my medical eye issue. Everyone was so nice and made me feel comfortable.


StarStarStarStarStar Every one made it a very good visit —    (Patient since 2021)

Every one made it a very good visit


StarStarStarStarStar Great place to get eyes checked, and all other ... —    (Patient since 2021)

Great place to get eyes checked, and all other eye-related things. Went there for years.


StarStarStarStarStar Simpson Optical is awesome! —    (Patient since 2021)

Simpson Optical is awesome! They are always running on time and the staff is very friendly. Dr. Lambirth is the BEST!!


StarStarStarStarStar Always nice and friendly staff. I love it there... —    (Patient since 2021)

Always nice and friendly staff. I love it there.


StarStarStarStarStar Always excellent service. Great staff and docto... —    (Patient since 2021)

Always excellent service. Great staff and doctors. Been going here over 10 years. They know how to take care of your needs


StarStarStarStarStar Thank you for the amazing customer service and ... —    (Patient since 2019)

Thank you for the amazing customer service and all the staff was so nice and friendly!


StarStarStarStarStar Great care delivered in a friendly, profession ... —    (Patient since 2021)

Great care delivered in a friendly, profession way


StarStarStarStarStar Power was out and they still was able to see me... —    (Patient since 2021)

Power was out and they still was able to see me. Very nice staff


StarStarStarStarStar  —    (Patient since 2021)

Muy amables todos, excelente atención!!


StarStarStarStarStar Feedback online is easy, confidential and impor... —    (Patient since 2021)

Feedback online is easy, confidential and important


StarStarStarStarStar Dr Mc Millian is so wonderful, she is thorough,... —    (Patient since 2021)

Dr Mc Millian is so wonderful, she is thorough, she explains everything so well and she never rushes. The tech also was so professional and kind.


StarStarStarStarStar everything just always runs smoothly. staff is ... —    (Patient since 2021)

everything just always runs smoothly. staff is super efficient, kind and friendly.


StarStarStarStarStar Great staff and clean office —    (Patient since 2021)

Great staff and clean office


StarStarStarStarStar Excellent and timely attention to my problem. —    (Patient since 2021)

Excellent and timely attention to my problem.


StarStarStarStarStar I'm always impressed and pleased with the servi... —    (Patient since 2020)

I'm always impressed and pleased with the service I receive at Simpson Optical, whether it be the Tates Creek Ctr or Meijer Way locations. Very friendly and professional clerical and clinical staff!!


StarStarStarStarStar The staff was nice and friendly.  —    (Patient since 2021)

The staff was nice and friendly.


StarStarStarStarStar Simpson Optical remains THE BEST!! —    (Patient since 2021)

Simpson Optical remains THE BEST!!


StarStarStarStarStar Dr Lanham was great. All staff were very pleas... —    (Patient since 2021)

Dr Lanham was great. All staff were very pleasant and helpful


StarStarStarStarStar Great as always. We had an eye emergency and an... —    (Patient since 2021)

Great as always. We had an eye emergency and an upcoming trip and they worked us in and took care of the problem.


StarStarStarStarStar Great prople & products !!! —    (Patient since 2021)

Great people & products !!!


StarStarStarStarStar I developed sudden flashes of light in my left ... —    (Patient since 2021)

I developed sudden flashes of light in my left eye and called Simpson optical and was immediately seen by my Dr., Dr. Coursin. So appreciative of the personal snd professional care I received.


StarStarStarStarStar Yearly eye exam —    (Patient since 2021)

I enjoyed meeting Dr McMillin. He is very professional and I had a good exam. All of the staff greeted me and Simpson’s will always be my favorite place to care for my eye needs


StarStarStarStarStar Most thorough eye exam ever!  —    (Patient since 2021)

Simpson Optical on Meijer Way is a very nice, clean, and organized facility. Everyone was very nice, friendly, and helpful. The nurse who did my initial exam was extremely knowledgeable and proficient. I was offered an ultrasound of my eyes which I have never had before. The ultrasound showed every aspect of the health of my eyes which was really good to know about. Then Dr. Lanum examined my eyes and explained the ultrasound to me. I felt this was the most thorough eye exam I have ever had.


StarStarStarStarStar  —    (Patient since 2021)

Always professional and friendly people to see to your vision needs. Love the folks @ Simpson Optical.


StarStarStarStarStar From check in to check out my visit was on time... —    (Patient since 2021)

From check in to check out my visit was on time professional and courteous.


StarStarStarNo StarNo Star Correct Lenses? —    (Patient since 2021)

Unfortunately, I haven't received my glasses yet so this review may be premature. I left satisfied, but them wondered if I actually ordered the correct lenses. I wanted the same as my older glasses and NOT what I got with my most recent glasses which contained the blue light filter and were much more expensive. I get a lot of reflection off those recent glasses and I am not really sure if it was the blue light filter or the type of lenses I got. I kept saying I did not want the same as the most recent pair, but the tech kept mentioning those as reference. Now I am not sure what I am getting. I am still hoping I received the correct ones like my 3 year old glasses had. My price this time was higher than expected so I think I am going to get the more expensive lenses which are horrible. I can often see more of what is behind me than what I am looking at with my most recent pair of expensive lenses with the blue light filter and did not want a repeat of that.


StarStarStarStarStar Dr. Joe does a great job. All staff were courte... —    (Patient since 2021)

Dr. Joe does a great job. All staff were courteous and helpful.


StarStarStarStarStar Mr. Pete J. Washington II —    (Patient since 2021)

Staff was kind facility was clean.professional environment.


StarStarStarStarNo Star Friendly, relaxed, and low stress. —    (Patient since 2021)

Friendly, relaxed, and low stress.


StarStarStarStarStar Simpson Optical, Meijer Way —    (Patient since 2021)

All staff encountered during my visit were very professional and accommodating.


StarStarStarStarStar Simpson Optical is very convenient for me to at... —    (Patient since 2021)

Simpson Optical is very convenient for me to attend since is location near where I live.


StarStarStarStarStar Nightmare —    (Patient since 2021)

When I booked my appointment, I also booked one for my husband, but his was "lost" and he had to go elsewhere at the last minute. After my exam, I waited to be assisted by someone in the glasses area. A female employee in this area was incredibly rude, even later interrupting another employee who was assisting me in order to pass him a note, as if they were in junior high school. If I were spending $500+ on an exam, glasses, etc and this were my experience, I would be angry and horrified. Though I used Simpson years ago, I will not be returning.


StarStarStarStarStar Professional yet friendly. I have complete conf... —    (Patient since 2021)

Professional yet friendly. I have complete confidence in Simpson Optical.


StarStarStarStarStar Everyone I spoke with from the moment I arrived... —    (Patient since 2021)

Everyone I spoke with from the moment I arrived was friendly and eager to assist.


StarStarStarStarStar  —    (Patient since 2021)

The staff was the friendliest staff you ever had. I think Dr. McMillan is super.


StarStarStarStarStar They always take the time to make sure everythi... —    (Patient since 2021)

They always take the time to make sure everything is correct and all my questions are answered !


StarStarStarStarStar Very helpful when I chose new frames. Good reco... —    (Patient since 2021)

Very helpful when I chose new frames. Good recommendations. And eye checkup went well.


StarStarStarStarStar I have used Simpson Optical for many years and ... —    (Patient since 2021)

I have used Simpson Optical for many years and other than last year have purchased my glasses there. I had to wait too long for an appointment to purchase them at that time so I had to go elsewhere. Other than that, I have always been extremely satisfied with everyone there. I am a diabetic and take no chances with my eyes.


StarStarStarStarStar Nice and detailed and on time most of the time ... —    (Patient since 2021)

Nice and detailed and on time most of the time


StarStarStarStarStar Thorough, professional and friendly. —    (Patient since 2021)

Thorough, professional and friendly.


StarStarStarStarStar  —    (Patient since 2021)

Professional and courteous. Answers all my questions..


StarStarStarStarStar Great service. Had new glasses by the end of th... —    (Patient since 2021)

Great service. Had new glasses by the end of the day.


StarStarStarStarStar I LOVED Dr. Leigh. He is so personable and info... —    (Patient since 2021)

I LOVED Dr. Leigh. He is so personable and informative. Nice start for a new dr!!!


StarStarStarStarStar I called with a new vision problem hoping to ge... —    (Patient since 2021)

I called with a new vision problem hoping to get an appointment within a week or so but the staff were concerned and went out of their way to get me seen right away. Everyone was super friendly and helpful


StarStarStarStarStar Everything from the eye exam to working with me... —    (Patient since 2021)

Everything from the eye exam to working with me to maximize my insurance benefit was top notch as well as the large selection of frames and great prices.


StarStarStarStarStar The staff is friendly and helpful. I did not ha... —    (Patient since 2021)

The staff is friendly and helpful. I did not have to wait to be seen. Dr. Lanham explained everything so I could understand


StarStarStarStarStar BEST PLACE MY WIFE AND HAVE EVER BEEN FOR GLASS... —    (Patient since 2021)

BEST PLACE MY WIFE AND HAVE EVER BEEN FOR GLASSES RANDALL IS THE BEST EVER


StarStarStarStarStar New Optomitrest did a great job with my exam. ... —    (Patient since 2021)

New Optometrist did a great job with my exam. Very thorough and knowledgeable. Great chair side manner. Knowledgeable staff in the retail area. Overall, great job.


StarStarStarStarStar Consistently Great —    (Patient since 2019)

Simpson always does a great job. Maria was especially helpful in meeting my needs quickly and professionally.


StarStarStarStarStar Quick Response —    (Patient since 2021)

I was having some issues and they got me in right away. So convenient too with the location.


StarStarStarStarStar Simpson Optical Delivers Superior Service for a Medically Necessary Eye Examination... —    (Patient since 2021)

Simpson Optical Delivers Superior Service for a Medically Necessary Eye Examination


StarStarStarStarStar  —    (Patient since 2022)

Dr. Lambreth is awesome.


StarStarStarStarStar Everyone at Simpson optical has been fantastic with my hard to fit prescription. Thank you so much... —    (Patient since 2021)

Everyone at Simpson optical has been fantastic with my hard to fit prescription. Thank you so much!!!


StarStarStarStarStar I would recommend Simpson Optical to anyone needing an eye exam.  —    (Patient since 0001)

I would recommend Simpson Optical to anyone needing an eye exam. The staff is very friendly and professional in their dealings with patients.


StarStarStarStarStar Was great and very professional. I will recommend to every body... —    (Patient since 0001)

Was great and very professional. I will recommend to every body


StarStarStarStarStar Always a pleasure to enjoy the Simpson Optical experience. Excellent service, wonderful people. ... —    (Patient since 0001)

Always a pleasure to enjoy the Simpson Optical experience. Excellent service, wonderful people.


StarStarStarStarStar Everything was great! I always have anxiety about seeing any doctor, but Simpson's Optical is so ... —    (Patient since 0001)

Everything was great! I always have anxiety about seeing any doctor, but Simpson's Optical is so easy. I regret leaving this location when I move next year.


StarStarStarStarStar Our visit —    (Patient since 2021)

Dr Lamberts is awesome with Maddox. He makes the exam fun. Staff is awesome. Both knows his name everyone we walk in. He has his girlfriend the lady who helps us pick out our glasses. Will never go anywhere else.


StarStarStarStarStar Karen worked me in on extremely short notice and helped me keep my travel schedule. It would have... —    (Patient since 2022)

Karen worked me in on extremely short notice which helped me keep my work travel schedule. It would have been a tough week to reschedule all of my travel, and she adapted her schedule to fit me in.


StarStarStarStarStar Great Staff and Service —    (Patient since 2022)

The service provided by Dr. Joy and the staff at Simpson Optical is exceptional! They always have the latest equipment available to provide the best eyecare possible.


StarStarStarStarStar Our visit —    (Patient since 2021)

Dr Lamberts is awesome with Maddox. He makes the exam fun. Staff is awesome. Both knows his name everyone we walk in. He has his girlfriend the lady who helps us pick out our glasses. Will never go anywhere else.


StarStarStarStarStar Longtime Patients —    (Patient since 2021)

Our family has been longtime clients of Simpson Optical because they offer great service, experienced opticians and staff, and a wonderful collection of frames and options for their patients. The positive atmosphere and positive energy generated by the staff is also such a huge plus for the patient every visit.


StarStarStarStarStar Love Simpson Optical. —    (Patient since 2021)

Love Simpson Optical. Best place in town hands down. Great service, amazing selection of frames. Place is scrupulously clean and front desk staff is efficient. Drs are knowledgeable and friendly.


StarStarStarStarStar  —    (Patient since 2021)

GREAT EXPERIENCE!! HIGHLY TRAINED PROFESSIONAL STAFF


StarStarStarStarStar  —    (Patient since 2021)

WONDERFUL SERVICE! GREAT PEOPLE!!


StarStarStarStarStar The office is always clean. The staff is cheerful and professional. We love Dr. Lambirth. He is... —    (Patient since 0001)

The office is always clean. The staff is cheerful and professional. We love Dr. Lambirth. He is great!


StarStarStarStarStar My first time seeing Dr. Joy Simpson. She was fantastic! The front desk folks were all extremely f... —    (Patient since 0001)

My first time seeing Dr. Joy Simpson. She was fantastic! And don't forget the front desk folks...they were all extremely friendly, helpful, and attentive.


StarStarStarStarStar I consider Dr. Karen McMillian the best clinician in her specialty of all the specialistthat I see... —    (Patient since 2021)

I consider Dr. Karen McMillian the best clinician in her specialty of all the specialist that I see. I trust her judgment. I had a major problem at the front desk last time. This time it was great .


StarStarStarStarStar I consider Dr. Karen McMillian the best clinician in her specialty of all the specialistthat I see... —    (Patient since 2021)

I consider Dr. Karen McMillian the best clinician in her specialty of all the specialist that I see. I trust her judgment. I had a major problem at the front desk last time. This time it was great .


StarStarStarStarStar Excellent service. —    (Patient since 2020)

I have been going to Simpson Optical for over a year and have always been satisfied with the service I receive. The doctors and staff are qualified and answers all my questions and concerns. Both the doctors and staff are polite and seem to care about my vision concerns. I have never had to wait more than 5 minutes when arriving for an appointment (I'm usually early).


StarStarStarStarStar  —    (Patient since 2021)

Great staff! Very friendly and helpful. It's a pleasure to go there.


StarStarStarStarStar As always, Dr. Joy is a joy! She always gives me hope for challenging issues. She is very open t... —    (Patient since 2021)

As always, Dr. Joy is a joy! She always gives me hope for challenging issues. She is very open to researching and trying new options. She is so knowledgable and a great teacher, as well as an excellent Doctor. As always, all staff were courteous and accommodating, from making the appointment to checkout and everything in between.


StarStarStarStarStar  —    (Patient since 2021)

Friendly staff. Fast service. Dr. Lambirth did great job and explained everything. Used Simpson for years and will continue.


StarStarStarStarStar Always a pleasure. I know I will get the best care possible... —    (Patient since 2021)

Always a pleasure. I know I will get the best care possible


StarStarStarStarStar Highly professional and on time. I'd recommend them to anyone.... —    (Patient since 2021)

Highly professional and on time. I'd recommend them to anyone.