Simon Eye Associates-Newark

Dr. Charles Simon

Star Star Star Star Star 485 Reviews

<<

Reviews

StarStarStarStarStar Quality of EyeCare is exceptional.I do not wis... —    (Patient since 2017)

Quality of EyeCare is exceptional. I do not wish to have surveys sent to me, nor do I need multiple appointment reminders. One reminder by text is sufficient.


StarStarStarStarStar Love Dr Muselli...she’s very knowledgeable and ... —    (Patient since 2017)

Love Dr Muselli...she’s very knowledgeable and professional. Switched to Newark location so I could keep her as my doc.


StarStarStarStarStar It’s always a pleasure visiting Dr. Muscelli an... —    (Patient since 2017)

It’s always a pleasure visiting Dr. Muscelli and the staff at Simon Eye. They are very helpful and friendly!


StarStarStarStarStar Love Dr. Muscelli.... —    (Patient since 2017)

Love Dr. Muscelli....followed her to Newark even though Limestone is closer.


StarStarStarStarStar Fast and Friendly Service —    (Patient since 2019)

Fast and Friendly Service


StarStarStarStarStar Simon Eye is the best!I always have a great ex... —    (Patient since 2017)

Simon Eye is the best! I always have a great experience at the newark location and the new remodeled office is a dream. The woman at the front is always so friendly and helpful, the doctors are always friendly and make me feel very comfortable and confident in their recommendations and any changes needing to be made, and the optician always helps an indecisive person like me to make a great decision on my new look 💁‍♀️ I recommend simon eye to my friends all the time & I always get compliments on my frames! I love the doctors in the network, the contact selection, and the frame selection is the best around! (I like the higher end styles which is catered to at all locations) So thankful to be in this group!


StarStarStarStarStar Great service. I really appreciate how well the... —    (Patient since 2019)

Great service. I really appreciate how well the doctor listened to my problems and worked with me to come up with a solution that fits my life. Thorough exam, and appointment started ahead of schedule.


StarStarStarStarStar Dr. Muscelli and the Newark office are wonderful! —    (Patient since 2017)

I followed Dr. Muscelli to the Newark location. The new office is beautiful, the staff is so friendly and helpful, and Dr. Muscelli is the best! I am very pleased with Simon Eye Associates, and really enjoy the environment in the Newark office.


StarStarStarStarStar Changed locations —    (Patient since 2017)

Moved to the Newark office because my doctor is now there. It was less crowded than the Pike Creek office and a very pleasant experience.


StarStarStarStarStar Only Exam I Look Forward to —    (Patient since 2017)

Only Exam I Look Forward to


StarStarStarStarStar Simon Eye Associates —    (Patient since 2019)

I recently made an eye appointment at Simon Eye at their Newark Location. I am so happy that I decided to make a change. The doctor did the entire examination on my eyes. This is totally different from what I experienced at my previous practice. I was not rushed and all my questions were answered. I definitely will be returning for my annual eye examines. Keep up the good work!


StarStarStarStarStar Love the Newark location! —    (Patient since 2018)

Love the Newark location!


StarStarStarStarStar I always have a great experience when seeing Dr... —    (Patient since 2018)

I always have a great experience when seeing Dr. Miscelli. She is familiar with my history and always explains things to my understanding.


StarStarStarStarStar Extraordinary! The new office was easy to find... —    (Patient since 2017)

Extraordinary! The new office was easy to find and the staff was more than ready to assist. My appointment was on time and I was in and out quickly. Everything was running smooth and organized which I greatly appreciate.


StarStarStarStarStar KNOWLEDGEABLE AND FRIENDLY STAFF. —    (Patient since 2018)

KNOWLEDGEABLE AND FRIENDLY STAFF.


StarStarStarStarStar Dr. Muscelli is the best! —    (Patient since 2017)

Dr. Muscelli is the best!


StarStarStarStarStar Dr. Muscelli is the best! —    (Patient since 2018)

I give Simon Eye associates & especially Dr. Day Muscelli the highest possible rating. I’ve been going to Dr. Muscelli for quite a few years now & would never change my eye doctor. I live about 2 to 3 miles from the Pike Creek office but when I learned she had moved to the Newark location, that is where I went & will continue to go. She is so friendly & nice & makes the visit enjoyable.


StarStarStarStarStar Convenient location with little waiting time. —    (Patient since 2019)

Convenient location with little waiting time.


StarStarStarStarStar Staff and Dr. Muscelli —    (Patient since 2017)

Staff is very helpful and courteous. I felt very comfortable with Dr. Muscelli.


StarStarStarStarStar My visit was amazing as always. Everything was ... —    (Patient since 2017)

My visit was amazing as always. Everything was clear and concise. I love visiting Simon Eye Associates.


StarStarStarStarStar My examination was done thoroughly and the doct... —    (Patient since 2017)

My examination was done thoroughly and the doctor encouraged me to ask questions and was attentive to my answers.


StarStarStarStarStar I always have a excellent experience at simon e... —    (Patient since 2018)

I always have a excellent experience at simon eye I am a long tern customer


StarStarStarStarStar Friendly and knowledgeable staff at the Main St... —    (Patient since 2018)

Friendly and knowledgeable staff at the Main Street office. Thought the eye doctor provided a thorough examination and did a great job of helping to improve my prescription. Enjoyed my visit. Keep up the excellent work.


StarStarStarStarStar Visit was great and fast and easy  —    (Patient since 2017)

Visit was great and fast and easy


StarStarStarStarStar Wonderful place —    (Patient since 2018)

You all are terrific... and Dr. Muscelli is fabulous! What a gem she is... and worth the trip to Newark to be under her wonderful care. And Tammy & Stephanie were so helpful and kind. Truly grateful...


StarStarStarStarStar Excellent —    (Patient since 2019)

I was able to get an appointment when I needed one.


StarStarStarStarStar Very professional and friending staff. You hook... —    (Patient since 2019)

Very professional and friending staff. You hooked me to be a regular customer


StarStarStarStarStar  —    (Patient since 2018)

Dr. Day Muscelli was extremely professional and informative. I hope to schedule my future appointments with her!


StarStarStarStarStar They were great! I was very happy with my visit... —    (Patient since 2018)

They were great! I was very happy with my visit


StarStarStarStarStar I don't know what mean by this. The service wa... —    (Patient since 2017)

I don't know what mean by this. The service was excellent if that's what you're asking.


StarStarStarStarStar I had a great experience, kind of wish there we... —    (Patient since 2019)

I had a great experience, kind of wish there were refreshments available but other then that my experience went well


StarStarStarStarStar Dr Mascelli at Simon eye is fantastic. She is ... —    (Patient since 2018)

Dr Mascelli at Simon eye is fantastic. She is patient and thorough.


StarStarStarStarStar Fabulous service at Simon Eye —    (Patient since 2018)

I always have fabulous service at Simon Eye. Dr. Muscelli is an excellent doctor who performs a thorough exam and explains everything as she goes. Ashley in the Optical Department is patient and helpful in assisting patients to pick out glasses. Everyone in the office is kind and professional.


StarStarStarStarStar great. nothing to change. —    (Patient since 2019)

great. nothing to change.


StarStarStarStarStar Professional, thorough eye exam. —    (Patient since 2017)

Professional, thorough eye exam.


StarStarStarStarStar Good service, friendly, and professional. Mini... —    (Patient since 2019)

Good service, friendly, and professional. Minimal wait for appointment.


StarStarStarStarStar GreatDr. Senall is excellent. Very satisfied ... —    (Patient since 2018)

Great Dr. Senall is excellent. Very satisfied with my visit. Would go no one else or no where else. Thank you


StarNo StarNo StarNo StarNo Star  —    (Patient since 2017)

back in early winter I got new glasses and I was not happy and went back, was told there was not a big change but the new glasses where the one for me. I am not or was not in your businesses and went with what was told to me. On this past weekend I lost a screw in a temple and went back to my old glasses and saw on my computer saw much better. on my first visit I feel like I was not taken care of.


StarStarStarStarStar Appointment right on time. Staff very courteo... —    (Patient since 2018)

Appointment right on time. Staff very courteous and friendly. Doctor Cursan very thorough.


StarStarStarStarStar Awesome staff and felt like I was in good hands —    (Patient since 2019)

After calling in to request for an appointment I was scheduled the next day! My eye exam went great and I'll be sure to come back for future eye care needs.


StarStarStarStarStar Very happy with my service  —    (Patient since 2019)

Very happy with my service


StarStarStarStarStar Highly recommend —    (Patient since 2018)

I absolutely adore Dr. Muscelli!!! She is the most understanding and best eye doctor I have ever had. She makes going to the eye doctor a pleasure rather than a painful and feared experience. I highly recommend her for those with low vision or for anyone!!!


StarStarStarStarStar Dr. Muscelli is excellent. She is the reason I... —    (Patient since 2019)

Dr. Muscelli is excellent. She is the reason I returned after my first visit two years ago. I also just referred my husband who has appt with her tomorrow. Staff at front desk were helpful too. A great experience.


StarStarStarStarStar Everyone was super welcoming and friendly! Will... —    (Patient since 2019)

Everyone was super welcoming and friendly! Will definitely come back to this location


StarStarStarStarStar Review following cataract surgery  —    (Patient since 2017)

I have just completed successful cataract surgery on both eyes . Very pleased with successful results. Dr . Pendse , Dr. Korsan and Dr. Muscelli have been excellent .


StarStarStarStarStar Dr. Senall is the best (as usual!). He is such... —    (Patient since 2018)

Dr. Senall is the best (as usual!). He is such a great doctor - spends time with you and most importantly listens to you. I wouldn't go anywhere else!


StarStarStarStarStar quick, efficient, friendly! —    (Patient since 2019)

quick, efficient, friendly!


StarStarStarStarStar Confident and Convenient  —    (Patient since 2018)

An excellent experience once again. The Newark office is very convenient and fits me well. The checkup with Dr. Muscelli was thorough and moved along well. She builds my confidence that my eye health is excellent.


StarStarStarStarStar Our family is using your service which is convenie —    (Patient since 2019)

Our family is using your service


StarStarStarStarStar Dr. Senall is absolutely wonderful!!!! —    (Patient since 2018)

Dr. Senall is absolutely wonderful!!!!


StarStarStarStarStar Right eye follow up cataract surgery  —    (Patient since 2017)

Excellent professional service . Very happy with Dr . Muscelli . Patient, professional and caring


StarStarStarStarStar I had my first visit to Simon Eye this week! F... —    (Patient since 2019)

I had my first visit to Simon Eye this week! For years, I've dreaded going to the eye dr. No more! The Newark Simon Eye staff was great, efficient and very very friendly and welcoming! Apparently, my dread was directly related to my previous doctor's office!


StarStarStarStarStar Dr. Muscelli is warm, pleasant and thorough. I... —    (Patient since 2018)

Dr. Muscelli is warm, pleasant and thorough. I always enjoy my annual visit with her.


StarStarStarStarStar Comfortable stay —    (Patient since 2018)

Dr. Muscelli and the staff is great. Very professional but relaxing atmosphere.


StarStarStarStarStar The doctor was wonderful and all of the staff w... —    (Patient since 2018)

The doctor was wonderful and all of the staff was helpful and welcoming and professional.


StarStarStarStarStar Simon Eye Associates are great!! I've been gett... —    (Patient since 2018)

Simon Eye Associates are great!! I've been getting my glasses and contacts from them for years now! Great staff!


StarStarStarStarStar Excellent service...very very nice employees! —    (Patient since 2018)

Excellent service...very very nice employees!


StarStarStarStarStar Always a pleasant experience. —    (Patient since 2017)

Always a pleasant experience.


StarStarStarStarStar Great medical staff and services —    (Patient since 2018)

I wouldn't recommend any changes at all … the service at the Newark office is terrific and I'm exceptionally pleased with my Dr. (She explains everything to me....I always leave there feeling that the appointment was very beneficial.)


StarStarStarStarStar Friendly Staff —    (Patient since 2018)

Everyone in office is very helpful and friendly. I was seen on time.


StarStarStarStarStar Great care and customer service —    (Patient since 2019)

Excellent staff and health care providers. They took great care of me.


StarStarStarStarStar Smooth visit —    (Patient since 2017)

Everyone in the Simon Eye Newark office is very cordial and friendly.


StarStarStarStarStar Professional and quick service —    (Patient since 2018)

Professional and quick service, will be sure to come back. The staff here made my eye exam and contact lense fitting quick and painless.


StarStarStarStarStar We love your Newark location! It is very conve... —    (Patient since 2017)

We love your Newark location! It is very convenient! Dr Muscelli is wonderful and very caring! The staff at the Newark location is always helpful, prompt, and pleasant:)!


StarStarStarStarStar Very quick and friendly service .  —    (Patient since 2017)

Very quick and friendly service .


StarStarStarStarStar I love the Newark Simon Eye office.  —    (Patient since 2017)

I love the Newark Simon Eye office. The people who work there are professional, helpful and kind. I always feel I'm in good hands from the doctor to the receptionist to the person who assists with choosing/purchasing new glasses.


StarStarStarStarStar  —    (Patient since 2018)

I was so pleased with the care at the Newark office of Simon Eye. I was seen by Dr . Corsin, who identified a retinal tear and recommended that I needed immediate attention. (i had no idea I had this serious problem, I went for a routine eye exam! ). The receptionist Stephanie made several phone calls to get an appointment with a retina specialist that day. I saw the specialist and had laser surgery within hours. If not for Dr. Corsin and her recommendation that I get attention THAT DAY, and Stephanie helping get an appointment, who knows what could have happened (i.e. detached retina). I cannot say enough positive things about my visit and how professional, friendly,and helpful everyone was.


StarStarStarStarStar Quick and Helpful —    (Patient since 2018)

It was so rewarding to walk into a doctor's office and receive immediate attention from the receptionist, the assistant and the doctor. This was not an emergency by any means but the friendly and professional help was so much appreciated. Day M. talked me through some possibilities and put my mind to rest about what I was feeling regarding my contact and my eye.


StarStarStarStarStar Everyone was very pleasant. The doctor was on ... —    (Patient since 2018)

Everyone was very pleasant. The doctor was on time for my appointment and very efficient.


StarStarStarStarStar Excellent in every regard —    (Patient since 2017)

Excellent in every regard


StarStarStarStarStar Excellent experience!!! —    (Patient since 2018)

Excellent experience. They were able to get me an appointment on short notice, were extremely friendly, and did an excellent job explaining the process from what my insurance covers to what glasses would match the shape of my face. And I loved all of the Men’s frame options!!!What a great experience!


StarStarStarStarStar Awesome service at the Newark location. I was a... —    (Patient since 2017)

Awesome service at the Newark location. I was able to get an appointment same day.


StarStarStarStarStar The appointment was timely and with four childr... —    (Patient since 2018)

The appointment was timely and with four children in tow that means A LOT. All of the staff members were friendly and accommodating.


StarStarStarStarStar Perfect service, very satusfied with exper —    (Patient since 2018)

Perfect service, very satisfied with experience


StarStarStarStarStar Yearly checkup  —    (Patient since 2018)

My appointment went great!. Everyone was super friendly and helpful. The Doctor explained everything from beginning to end. Would definitely recommend this practice to all my friends and family.


StarStarStarStarStar Called before lunch, got an appointment for 2:1... —    (Patient since 2018)

Called before lunch, got an appointment for 2:15. No wait when I arrived. Dr. very efficient and pleasant. Your offices are always a pleasure.


StarStarStarStarStar Routine Eye Exam on 10.30.18 —    (Patient since 2017)

Glad to be back at Simon Eye - Newark!! I had a wonderful experience!!


StarStarStarStarStar This was my first visit back to Simon in a long... —    (Patient since 2018)

This was my first visit back to Simon in a long time because of insurance changes. A pleasant experience from start to finish.


StarStarStarStarStar Simon Eye Associates at Newark has been the bes... —    (Patient since 2018)

Simon Eye Associates at Newark has been the best eye doctor experience that I have ever had. They are very communicative, friendly, and helpful. I am very pleased to be their patient / customer.


StarStarStarStarStar Dr. Mercelli (spelling ?) is excellentI trust... —    (Patient since 2017)

Dr. Mercelli (spelling ?) is excellent I trust her by the work that she does She is my eye doctor


StarStarStarStarStar Nice office, pleasant experience, fast service —    (Patient since 2018)

Nice office, pleasant experience, fast service


StarStarStarStarStar Great First Visit —    (Patient since 2018)

I called on Friday for an appointment expecting to have to wait but they had a 3pm for that day. I was in and out in no time. The Dr. was great. He and the office staff made me feel very comfortable.


StarStarStarStarStar Dr Charles is great with kids and he gave his n... —    (Patient since 2018)

Dr Charles is great with kids and he gave his nice analysis about my daughters eye condition with good explanation


StarStarStarStarStar As always, I had an excellent experience.  —    (Patient since 2018)

As always, I had an excellent experience.


StarStarStarStarStar Dr Korsan is fantastic. She makes me feel compl... —    (Patient since 2017)

Dr Korsan is fantastic. She makes me feel completely comfortable and as if I’m her only patient of the day. Some Doctors treat you like a number, not Dr. Korean! She explains everything she’s doing and is very professional. She really puts you at ease and I feel very confident with her examination!


StarStarStarStarStar Wonderful service from the time we walked in to... —    (Patient since 2017)

Wonderful service from the time we walked in to the time we left


StarStarStarStarStar Very helpful and knowledgeable —    (Patient since 2018)

Im such a curious asshole i asked a million question about stuff i probably could have googled. Sure enough the pretty lady behind the counter as well as the doctot answered all my questions and put up with my stupidity. Would def recommend.


StarStarStarStarStar Best Eye Practice Around Town —    (Patient since 2018)

Best Eye Practice Around Town


StarStarStarStarStar Great service by your staff. Dr Muscelli is exc... —    (Patient since 2018)

Great service by your staff. Dr Muscelli is excellent, very clear explaining what my issues are and the best approach to help improve my vision.


StarStarStarStarNo Star Website seems to have the relevant information ... —    (Patient since 2017)

Website seems to have the relevant information and looks good.


StarStarStarStarStar Great experience! Friendly office staff, techn... —    (Patient since 2018)

Great experience! Friendly office staff, technician and doctor. Quickly in and out!


StarStarStarStarStar very pleased with the entire visit —    (Patient since 2018)

very pleased with the entire visit


StarStarStarStarStar Great service, quality eye care, and an outstan... —    (Patient since 2018)

Great service, quality eye care, and an outstanding eye ware department


StarStarStarStarStar Dr..Senall is very personable and professional.... —    (Patient since 2018)

Dr..Senall is very personable and professional. Simon is lucky to have him.


StarStarStarStarStar Wonderful experience, as usual! —    (Patient since 2018)

Wonderful experience, as usual!


StarStarStarStarStar Minimum waiting, maximum service. Coulgn’t ask... —    (Patient since 2018)

Minimum waiting, maximum service. Coulgn’t ask for more!


StarStarStarStarStar Very kind and personal service.  —    (Patient since 2018)

Very kind and personal service.


StarStarStarStarStar Friendly and efficient from start to finish  —    (Patient since 2019)

Friendly and efficient from start to finish no matter which staff member I am talking to. In and out in under an hour and that included a complete eye exam with dilation and selecting new frames.


StarStarStarStarStar I normally dread going to the eye doctor but th... —    (Patient since 2018)

I normally dread going to the eye doctor but this was a pleasant experience. The doctor, technicians, and office staff were all friendly and very helpful. Even without vision insurance, my bill was manageable. I would highly recommend the Newark office to anyone.


StarStarStarStarStar The doctor I saw was fantastic, so very nice. ... —    (Patient since 2018)

The doctor I saw was fantastic, so very nice. The receptionist helped with with insurance questions and was very patient as I worked the kinks out with my benefits department.


StarStarStarStarStar  —    (Patient since 2018)

I was very pleased with the visit and my contacts.


StarStarStarStarStar Love Dr. Senall!  —    (Patient since 2018)

Love Dr. Senall! Appreciate all the years of care.


StarStarStarStarStar Thorough exam. Friendly staff. On time and n... —    (Patient since 2018)

Thorough exam. Friendly staff. On time and no wait.


StarStarStarStarStar Professional and helpful  —    (Patient since 2018)

Very helpful staff and doctors. When I got my new trial pair of contacts I felt like something was “off” so they explained why they went with that one and gave me another trial pair which was much better.


StarStarStarStarStar This was my 9 year old’s first exam and the doc... —    (Patient since 2018)

This was my 9 year old’s first exam and the doctor was wonderful with him. She put him at ease and explained everything very clear and simple. Wonderful experience!


StarStarStarNo StarNo Star Always liked the drs at Simon Eyes, but I dont ... —    (Patient since 2018)

Always liked the drs at Simon Eyes, but I dont understand how you can charge for a contact lens exam when you dont physically examine my eyes for contacts. The Dr sticks your face against a phoropter and calls it a day. How is this any different than an exam for glasses alone?


StarStarStarStarStar Excellent from start to finish! —    (Patient since 2018)

I had a very positive annual exam experience at the Newark office on January 8. Since my appointment was scheduled during my lunch hour from work, I greatly appreciated being seen at the start time of my appointment. As always, Dr. Muscelli was very attentive, thorough and wonderful to work with. I always find her to be very responsive to my concerns, and have developed the utmost confidence in her abilities to address my issues. Additionally, the front desk staff was very pleasant and efficient. The optical technician filling in for Tammy was able to return my crooked sunglasses frames to their proper shape instantly. From start-to-finish, my entire experience was excellent. My four other family members all have appointments at Simon Eye's Middletown office this month, and I am looking forward to each of them having a similar positive experience. Thank you!


StarStarStarStarStar No Complaints —    (Patient since 2018)

Office staff is friendly and greets you upon arrival. I was seen on time and everything was clearly explained.


StarStarStarStarStar My sister was awesome! She was quick, clean and... —    (Patient since 2018)

My sister was awesome! She was quick, clean and efficient.


StarStarStarStarStar Friendliest most helpful staff ever. —    (Patient since 2017)

Friendliest most helpful staff ever.


StarStarStarStarStar Great care and friendly people! —    (Patient since 2017)

I've finally found the right place for my eye care! I love the friendly and exceptional care at the Simon Eye office in Newark!


StarStarStarStarStar My appointment was on time and thorough. The d... —    (Patient since 2017)

My appointment was on time and thorough. The doctor answered all of my questions. I am always pleased with the friendliness and professionalism of the staff. I have been a patient for many years and hope to continue.


StarStarStarStarStar Best eye doctor's visit ever! —    (Patient since 2017)

Best eye doctor's visit ever!


StarStarStarStarStar Exceptional —    (Patient since 2016)

No Wait. Friendly efficient helpful staff. What more could you ask for!?!


StarStarStarStarStar Dr. Muscelli is awesome. She explained my issue... —    (Patient since 2017)

Dr. Muscelli is awesome. She explained my issues in a way that made sense to me.


StarStarStarStarStar appointment —    (Patient since 2017)

Staff very nice,appointment was done quickly and effortlessly. Made me feel at ease.


StarStarStarNo StarNo Star Generally Good Experience, but Reports Inaccurate —    (Patient since 2017)

Our experience was generally good. They seemed thorough in doing the annual eye exam. My only complaint is after I reviewed the examination report that I requested for myself and my wife, there were some minor things that were not correct nor asked about.


StarStarStarStarStar Excellent service , no waiting ! Doctor very pr... —    (Patient since 2017)

Excellent service , no waiting ! Doctor very professional and clearly explained everything .


StarStarStarStarStar I wasnt a fan of being told it wpuld be a $15 c... —    (Patient since 2017)

I wasnt a fan of being told it wpuld be a $15 copay then having to pay an additional 25 for a test that I wasnt advised of nor explained what the test was.


StarStarStarStarStar Thomas Griffin —    (Patient since 2015)

Dr. Tara Yerkes is great she is very professional and friendly and caring


StarStarStarStarStar Knowledgable and pleasant staff and doctors! —    (Patient since 2017)

Knowledgable and pleasant staff and doctors!


StarStarStarStarStar Great service! —    (Patient since 2017)

The service I received from Dr. Mueselli was excellent as usual. I waited no longer than 10 minutes upon my arrival for my appointment (I was about 10-15 minutes early) and was called right on time. She is very caring and professional in what she does and is extremely knowledgable. She has been with me for about 5 years now, both at Limestone and Newark offices. The staff at Newark are very friendly and professional as are the Limestone staff, but Newark is not as busy and rushed as Limestone.


StarStarStarStarStar I was very pleased with the professional servic... —    (Patient since 2017)

I was very pleased with the professional services I received. Everyone was friendly and very helpful especially when answering my questions.


StarStarStarStarStar Excellent Experience —    (Patient since 2017)

All of the staff at Simon Eye were incredibly kind and helpful. I was in and out of the office in about an hour, and was seen before my appointment time.


StarStarStarStarStar Always a pleasant experience  —    (Patient since 2017)

Have been coming to Simon Eye for several years. Dr Muscelli is very kind, thorough and practical. I would highly recommend her!


StarStarStarStarStar Overall great experience  —    (Patient since 2017)

Simon eye in Newark is hands down own of the best optometrists I've been to. They were professional every step of the way and the front desk staff were especially helpful with contacting my insurance company as well as electronically sending me receipts and prescriptions; they went out of their way to take care of me and I really appreciated it.


StarStarStarStarNo Star Nice atmosphere and friendly, thorough staff —    (Patient since 2017)

Nice atmosphere and friendly staff. I thought the exam was fine but maybe felt either a bit rushed or a bit incomplete, not sure which. Explanations of findings were minimal so I gave it 4 not 5 stars. That being said I feel confident with outcome and will come back.


StarStarStarStarNo Star Front desk are very nice and friendly .Easy to ... —    (Patient since 2017)

Front desk are very nice and friendly .Easy to find this place..Parking lot is available.


StarStarStarStarStar Top Notch Service —    (Patient since 2018)

Dr. Muscelli is absolutely amazing! The staff at the Haines St office were pleasant, helpful and courteous.


StarStarStarStarStar Welcoming, professional, accommodating —    (Patient since 2017)

Was referred by several co-workers who use Simon Eye - Concord Pike and Simon Eye - Limestone. Very accommodating and friendly - were able to see me within the week that I called as a new patient! Explained the charges very clearly multiple times and answered all my questions over the phone and in person. Charges were very reasonable. Appointment was on time. Each person I interacted with was very friendly and knowledgeable.


StarStarStarStarStar Fabulous, friendly service —    (Patient since 2018)

Fabulous, friendly service


StarStarStarStarStar Great service, excellent Doctor  —    (Patient since 2018)

Great service, excellent Doctor


StarStarStarStarStar Excellent, very pleased. No complaints.  —    (Patient since 2017)

Excellent, very pleased. No complaints.


StarStarStarStarStar Thanks, Doc.................................. —    (Patient since 2016)

Thanks, Doc. .................................


StarStarStarStarStar Knowledgeable and thorough —    (Patient since 2017)

The doctor was friendly, knowledgeable, and thorough in her examination. She explained everything well and was able to answer my questions to my satisfaction. Will definitely go back next year!


StarStarStarStarStar Very annoyed trying to make the appointment.  —    (Patient since 2018)

Very annoyed trying to make the appointment. Automated menu and call transfer. Wait for the next available operator etc. Still busy, you can leave a message for a call back or stay on the line. After 10 minutes, no one came on the line to make an appointment. Hours after, when I got the return call, I was out and they had to leave a message. My call back... back to the same menu...! Ridiculous! Not professional, or customer friendly.


Reply

Thank you for your feedback. We apologize for the hold time and will get this addressed. Our goal is 100% customer satisfaction at every point of contact with us.

StarStarStarStarStar Amazing visit —    (Patient since 2018)

I was really unhappy with my first visit to Simon Eye. The eye specialist was not knowledgeable at all about low vision and was not very patient or kind to me. THIS time, however, I felt completely at home. Dr. Muscelli completely understood my situation and treated me with respect. I will never go to anyone else ever again. She understood my sensitivity to light and how uncomfortable it is to get an eye exam even without me saying a word. She was amazing!


StarStarStarStarStar Excellent staff, that treated me professionally... —    (Patient since 2017)

Excellent staff, that treated me professionally and in a pleasant manner. Was a very enjoyable and informative visit and examination. A pleasure to be there and receive such helpful and special attention. Thanks.


StarStarStarStarStar Yes... U guys did an awesome job. We were very ... —    (Patient since 2018)

Yes... U guys did an awesome job. We were very happy with our visit an the personal time the doctor took with me was even better. Thanks for your time , can't wait to get back to check your contacts. Janie


StarStarStarStarStar Love the Newark office. Peaceful and calm. Grea... —    (Patient since 2018)

Love the Newark office. Peaceful and calm. Great visit. Great service.


StarStarStarStarStar Great and effecient service.  —    (Patient since 2018)

Great and efficient service.


StarStarStarStarStar Will be my go to optometrist office  —    (Patient since 2018)

It was a great experience. My optometrist was more then knowledgeable, n the staff was great. Will definitely be using simon eye care as my regular eye doctor.


StarStarStarStarStar I had a great experience. The Dr was very warm ... —    (Patient since 2017)

I had a great experience. The Dr was very warm and inviting.


StarStarStarStarNo Star  —    (Patient since 2018)

My previous doctor moved to another office and I didn't want to travel there so I had Dr. Muscelli this time and I really liked her. She was professional but friendly and explained everything to me. After the visit, she talked with the optician for me to explain to her something I didn't like with my last pair of glasses. I appreciated this and will request her for my next visit.


StarStarStarStarStar I love Simon Eye! Everyone is very helpful and... —    (Patient since 2018)

I love Simon Eye! Everyone is very helpful and friendly. I have the best eye doctor also. Highly recommended them.


StarStarStarStarStar Great Eye Care  —    (Patient since 2016)

I met with Dr. Miceli whom I have been seeing for several years. She is. Sry thorough and communicates well. I find her very competent and caring. Highly recommend her!


StarStarStarStarStar  —    (Patient since 2018)

Had very little wait time for my appointment, was taken to the exam room and had a couple things done in preparation for the Dr. and before I knew it, the Dr. was there. Everything was done efficiently and timely and I was on my way. Greatly appreciated the expediency of the appointment.


StarStarStarStarStar Timely and Efficient  —    (Patient since 2015)

Everyone was nice and prompt. I was worked into the schedule which was a huge help. Staff and Doctors included were extremely helpful. The office was quiet and I was able to find a new pair of glasses. Thank you for a productive appointment. The whole appointment from check in to picking glasses was not even an hour.


StarStarStarStarStar Dr. Miscelli could not have been more pleasant,... —    (Patient since 2017)

Dr. Miscelli could not have been more pleasant, thorough, honest and informative during my visit. I wish all my medical experiences could be like this.


StarStarStarStarStar Simon Eye is awesome —    (Patient since 2016)

Everyone at Simon Eye is always friendly, professional, and helpful. They are thorough, they explain things well, and they respect their patients' time. Appointments are always on time and productive.


StarStarStarStarStar Fantastic experience as always! Love Dr. Muscel... —    (Patient since 2016)

Fantastic experience as always! Love Dr. Muscelli and staff!


StarStarStarStarStar Simon Eye Assoc are the best, from the moment y... —    (Patient since 2018)

Simon Eye Assoc are the best, from the moment you step into the office, everybody shows you that they CARE about you!!!Keep up the great work you do. Thank you Lilian E. Hernandez


StarStarStarStarStar Very professional —    (Patient since 2017)

The doctor I saw (sorry I don't remember her name) was extremely nice and I was very pleased with our conversation. She was very good in examining my eyes.


StarStarStarStarStar Great staff! Was in and out in no time. —    (Patient since 2018)

Great staff! Was in and out in no time.


StarStarStarStarStar The Newark location was easy to find and the of... —    (Patient since 2017)

The Newark location was easy to find and the office had a comfortable and welcoming feel.


StarStarStarStarStar The staff and doctor couldn't have been more fr... —    (Patient since 2018)

The staff and doctor couldn't have been more friendly. Little to no wait time. Very happy with the whole experience!


StarStarStarStarStar  —    (Patient since 2017)

I was very pleased with my eye exam and fitting of new eyeglasses yesterday at Simon Eye , Newark. Hollie who assisted me with fitting for new eyeglasses is always outstanding !


StarNo StarNo StarNo StarNo Star Rude. Expensive —    (Patient since 0001)

Overall I would say that the value was the reason for the low rating. The first technician was also rude and apparently sick so it was unpleasant. She was sniffling and sneezing everywhere and in a eye doctor office, it was disgusting. She was short and didnt look at me once when she rushed through her part if the exam.


StarStarStarStarStar First ever Eye Dr. appointment.... —    (Patient since 2018)

Wasn't sure what to expect but the folks at Simon Eye were very helpful. I saw the Dr. after a very short wait, did not feel rushed, she explained the process of the exam and answered all of my questions. My eyesight isn't what it once was, but I am confident in my eye care going forward.


StarStarStarStarStar  —    (Patient since 2017)

I really liked the Dr. she did a great job. she was personable & I am very happy with my contacts.


StarStarStarStarStar Great office! —    (Patient since 2015)

I loved this office. Usually I go to the Limestone office, which is also very nice but very busy. I will make the extra few minute drive to come here!


StarStarStarStarStar Dr. Muscelli was awesome!... —    (Patient since 2017)

Dr. Muscelli was awesome!


StarStarStarStarStar Consistently excellent service. ... —    (Patient since 0001)

Consistently excellent service.


StarStarStarStarStar Pleasant experience. Staff was friendly and profe... —    (Patient since 2016)

Pleasant experience. Staff was friendly and professional. I loved my doctor.


StarStarStarStarStar Always a great experience!... —    (Patient since 2017)

Always a great experience!


StarStarStarStarStar Great experience with Simon Eye, easy process, friendly staff and great facility. Glad I chose the... —    (Patient since 0001)

Great experience with Simon Eye, easy process, friendly staff and great facility. Glad I chose them to handle my eye care.


StarStarStarNo StarNo Star Staff is very Nice but... —    (Patient since 0001)

I was a bit disappointing with the visit since when I called to schedule an appointment I specifically asked if the office could do the procedure that I needed done. I was told yes, they do it in the office. But when I arrived and saw the doctor, she informed me that she isn't a surgeon and couldn't do it in the office and that I had to be seen by a surgeon in a different office. So now I have to go again and again pay a fee and spent more time. I would have preferred to do it all in one day and the receptionist to inform me about the fact that Newark office didn't have a surgeon on staff, when I asked her.


StarStarStarStarStar  —    (Patient since 2018)

It was a great experience to have my annual eye exam done in Simon Eye Associate -Newark.


StarStarStarStarStar reccomend office to visit —    (Patient since 2017)

Everything with the visit was handled smoothly and quickly. All associates and Doctor was great to work with


StarStarStarStarStar  —    (Patient since 2017)

This was the first time we visited the Newark location. My wife and I both had appointments here for our yearly exams. The office staff was extremely friendly, courteous, knowledgeable eager to help. We were examined by Dr. Mueselli, who has been our Dr. for several years now. She is very patient oriented, knowledgeable, friendly and caring. She's the BEST! As far as the office, we found it to be very clean, bright, and inviting. The atmosphere was relaxed, not hectic like the Limestone office which is much busier. We cannot say anything bad about the Limestone office, but this Newark office is just slower paced. Parking is much better. We will try to return here on our next visit.


StarStarStarStarStar  —    (Patient since 2016)

This was an appointment for my son... it would have been great if more of the data could have copied from my profile... SS#, insurance info., etc.


StarStarStarStarStar All the ladies in the office were so nice and friendly and even helped with picking out glasses si... —    (Patient since 2018)

All the ladies in the office were so nice and friendly and even helped with picking out glasses since I was so picky.


StarStarStarStarStar Dedicated, caring staff —    (Patient since 2016)

As a patient I feel like I am taken seriously and treated very respectfully at this office. I was having problems with my contact lenses and they patiently (over the course of 4 visits!) took the time to help me find a new brand/style that worked for me. They really wanted me to feel comfortable before spending money on a big supply of new lenses, so they gave me plenty of samples to try out first. Really appreciate the time and effort they put in.


StarStarStarStarStar Simon Eye-best eye care & service around —    (Patient since 2017)

I have been going to Simon Eye for many years. I always get friendly hello's & smiles when I walk in the door! Yesterday I mentioned that my nose pads really hurt, well Gillian did not hesitate to take them and replace the pads with new softer ones, she was so kind and enthusiastic about making me feel better & she has great taste & help me pick out glasses & sunglasses too :)


StarStarStarStarStar I saw Dr. Mussala (sp?) & she was thorough, patient, pleasant & answered all questions. The other ... —    (Patient since 2018)

I saw Dr. Mussala (sp?) & she was thorough, patient, pleasant & answered all questions. The other staff at the Newark Simon Eye were very pleasant & helpful, also.


StarStarStarStarStar First time eye exam at this location, long time since an exam —    (Patient since 2018)

I was stressed out about everything: the eye exam, the cost of frames. The way that I was treated by everyone in the office helped me to relax. I especially liked interacting with Dr. Muselli and received respect and care just as I needed. It helped that the exam yielded positive results and that I found the perfect pair of glasses. I would highly recommend Simon Eye to anyone.


StarStarStarStarStar Always friendly, prompt, and courteous service by both the staff and the doctor. —    (Patient since 2017)

Always friendly, prompt, and courteous service by both the staff and the doctor.


StarStarStarStarStar Wonderful Service! I was early for my appointment and seen right away —    (Patient since 2017)

Wonderful Service! I was early for my appointment and seen right away. All my questions were answered and I'll definitely be returning.


StarStarStarStarStar Continue to serve your cleints with great care. —    (Patient since 2014)

Continue to serve your cleints with great care.


StarStarStarStarStar SimonEye has a great selection of glasses and they work perfect with my insurance —    (Patient since 2019)

SimonEye has a great selection of glasses and they work perfect with my insurance. I always find what I'm looking for there and the eye dr's are always nice and easy to work with.


StarStarStarStarStar Good visit Professional complete exam —    (Patient since 2018)

Good visit Professional complete exam


StarStarStarNo StarNo Star Okay  —    (Patient since 0001)

Wait time too long. Professional and efficient once seen


StarStarStarStarStar I wouldn't change a thing. The staff in the Newark office are absolutely wonderful! —    (Patient since 2016)

I wouldn't change a thing. The staff in the Newark office are absolutely wonderful!


StarStarStarStarStar Had to go to a new location. Very easy access and nice facility. Always enjoy my visit with Dr —    (Patient since 2013)

Had to go to a new location. Very easy access and nice facility. Always enjoy my visit with Dr. Micelli.


StarStarStarStarStar Dr. Yerkes was again very helpful and helped with my "emergency" eye issue. She is  —    (Patient since 2015)

Dr. Yerkes was again very helpful and helped with my "emergency" eye issue. She is a great addition to the Simon Team! Also, your front line medical assistant went above and beyond to assist me with my insurance needs. They make your office a pleasure to visit. See you in November!


StarStarStarStarStar The ladies and Doctor at the Newark location are absolutely the nicest, friendly and helpful group —    (Patient since 2015)

The ladies and Doctor at the Newark location are absolutely the nicest, friendly and helpful group. It has always been an easy and professional time spent working with all of them. Highly recommend Simon Eye-Newark to all my friends.


StarStarStarStarStar EXCELLENT SERVICE... —    (Patient since 0001)

I HAD NOT BEEN TO AN EYE DR. IN 18 YEARS AT LEAST, I WAS VERY NERVOUS ABOUT GOING SINCE I'M DIABETIC...DR. MUSCELLI EXPLAINED EVERYTHING TO ME AND THANK GOODNESS THERE WAS NOTHING WRONG WITH MY EYES...I WOULD HIGHLY RECOMMEND YOUR SERVICE TO ANYONE...


StarStarStarStarStar I will always be making my appointments at the Newark office.  —    (Patient since 2016)

I will always be making my appointments at the Newark office.


StarStarStarStarStar Great! —    (Patient since 0001)

My experience at Simon Eye Associates in Newark DE was very positive! The staff was friendly and helpful, and the doctor was great at explaining what was happening with my vision and how I could fix it.


StarStarStarStarStar Very pleasant and efficient services / visit —    (Patient since 2018)

Very pleasant and efficient services / visit. Think about developing a 3D program / equipment that scans & evaluates your eyes while the patient is watching a video or active game.


StarStarStarStarStar Good Experience and I Would Come Again —    (Patient since 2016)

Honestly, I was completely pleased with my visit. I wouldn't change anything. I was seen by Dr. Yerkie. She was very helpful and took the time to make sure my eyes were checked properly. She didn't seemed rushed. The office flow seemed normal/stable. I was greeted and the front desk ladies were very nice. The charges were clearly communicated to me by the contacts technician. It was also very convenient that my prescription of contact lenses was already in stock at the office. Saves me the extra step and time. Only issue is that the cost is higher than the competition. However, I still purchased them here because of the convenience and my insurance covered about half the cost. This was my first visit at this office (and at Simon Eye Associates). The price of the exam and contact lens fitting, before insurance, is competitive.


StarStarStarStarStar Friendly staff. They know me by name —    (Patient since 0001)

Friendly staff. They know me by name


StarStarStarStarStar Excellent service all the way around —    (Patient since 2018)

Excellent service all the way around


StarStarStarStarStar No comments for improvement —    (Patient since 2018)

No comments for improvement. Dr Yerkes was excellent and explained the tests that she was doing and the results.


StarStarStarStarStar This is a great staff and office —    (Patient since 2017)

This is a great staff and office


StarStarStarStarStar The staff at the Newark office is always very helpful and friendly. —    (Patient since 2017)

The staff at the Newark office is always very helpful and friendly.


StarStarStarStarStar Had a great visit!  —    (Patient since 2017)

Everyone at the Newark office is very nice and patient. They answered and explained any question I had and were super nice. I enjoyed my visit very much


StarStarStarStarStar I was very pleased with the professional and friendly staff.  —    (Patient since 2018)

I was very pleased with the professional and friendly staff.


StarStarStarStarStar Professional —    (Patient since 2016)

Excellent professional Service


StarStarStarStarStar very professional office visit very pleased —    (Patient since 2018)

very professional office visit very pleased


StarStarStarStarNo Star The exam was great —    (Patient since 2018)

The exam was great and I got fitted for Contacts, but didn't like to pay $100+ for 15 mins of me putting contacts in my eye a couple times. The test contacts weren't in stock and getting back into the office to pick them up is an inconvenience.


StarStarStarStarStar they did not open door until opening time 10ami was 10 minutes early and it was bitter cold —    (Patient since 2018)

they did not open door until opening time 10am i was 10 minutes early and it was bitter cold. receptionist claimed she opened early b/c of cold.this is not true.


StarStarStarStarStar I am a transplant from Northern Virginia and very used to a high degree of professionalism, use... —    (Patient since 0001)

I am a transplant from Northern Virginia and very used to a high degree of professionalism, use of the latest technologies, equipment and knowledge. I would say I felt right at home in your Newark Office.


StarStarStarStarNo Star First Time Patient —    (Patient since 2017)

Everything was good. Very informative and explained everything.


StarStarStarStarStar i loved my doc, i can't remember her name but she rocked and I was really nervous when I switched!... —    (Patient since 2017)

i loved my doc, i can't remember her name but she rocked and I was really nervous when I switched! but am so glad I did, i thought the operation as a whole ran great!


StarStarStarStarStar Answering service —    (Patient since 2019)

On Friday, Dec. 4th, my primary physician recommended that I see an eye dr. for a possible infection. Although I explained the situation to the answering service that day, there was no sense of immediacy. I called Friday and was not able to see Dr. Muccelli until the following Wed. Fortunately my husband happened to see Dr. Day in town and she encouraged him to have me call and schedule with the Newark office. I was able to schedule for Tuesday. The first appt. was never cancelled when I rescheduled. Therefore I began receiving messages and phone calls about the original appt. Very annoying. Each phone call involved a different person to whom I again explained the situation. This department needs coordination. In addition patients with medical conditions should be given priority and options for the earliest available appointment at multiple locations.


StarStarStarStarStar This office and all the staff are the best! Holli is always emtremely helpful professional.  —    (Patient since 2014)

This office and all the staff are the best! Holli is always emtremely helpful professional.


StarStarStarStarStar Every single person I interacted with was extremely warm, friendly, and helpful. —    (Patient since 0001)

Every single person I interacted with was extremely friendly and helpful. I was also pleasantly surprised how quickly I was done. This location is very convenient for me and I loved the off-street parking in downtown Newark. I am very pleased with my experience.


StarStarStarStarStar The doctor I saw was very nice and took the time to explain everything to me —    (Patient since 2017)

The doctor I saw was very nice and took the time to explain everything to me. I think everything should stay the same I am very satisfied.


StarStarStarStarStar I was very pleased with my eye exam and visit. —    (Patient since 2017)

I was very pleased with the service and exam at the Newark office.


StarStarNo StarNo StarNo Star I was told that I would have to see a specialist because they felt that I may have the early start... —    (Patient since 0001)

I was told that I would have to see a specialist because they felt that I may have the early start of glaucoma the DR. never explained what it is. How they would test for it or anything. I work a lot of hours only have Monday and Tuesday free and could not get in to the 8th of December so hear I sit woundering if I am going to go blind or if I have it. If or how I am going to be able to aforid to treat it if I do have it.


StarStarStarStarStar Staff courteous, Dr. Excellent —    (Patient since 2017)

Staff courteous, Dr. Excellent


StarStarStarStarStar Simon Eye is the best around for glasses and contact lenses. Dr —    (Patient since 2015)

Simon Eye is the best around for glasses and contact lenses. Dr. Tara Yerkes was thorough and provided me the best experience for an eye exam. She is an asset to your organization. The staff was extremely professional and provided superior service. I have will recommend them to everyone I know. Keep up the great work!


StarStarStarStarStar Nice service —    (Patient since 2017)

The staff was friendly and helpful. Dr. Yerkes was very professional and pleasant.


StarStarStarStarStar The entire staff was extremely helpful —    (Patient since 2018)

The entire staff was extremely helpful. I really appreciate their professionalism and how knowledge they are.


StarStarStarStarStar I was referred to Simon Eye by a coworker/friend. Everyone was so nice and professional —    (Patient since 2018)

I was referred to Simon Eye by a coworker/friend. Everyone was so nice and professional. There is nothing negative I can say. I cannot remember the doctors name or the staff. They were all amazing!! I never heard of Simon Eye before. As it was explained you have six locations in Delaware. Delaware is on the border of Pennsylvania and close to Maryland where I recently moved to. In the past few weeks I have told a lot of people about you. My only suggestion is to advertise more if you can. Thank you!


StarStarStarStarNo Star The staff is friendly and helpful in person —    (Patient since 2017)

The staff is friendly and helpful in person. My original appointment was canceled by someone leaving voice mail. I called 3-4 times to reschedule with no one ever answering the phone. I finally walked to the Newark office to reschedule in person. While I like receiving one reminder of my appointment receiving as many as I received is VERY annoying. I do not need to be reminding by a postcard, multiple text messages and multiple emails and phone calls. Maybe you could ask clients for their preference for a reminder and use that instead of harassing your clientele.


StarStarStarStarStar The Newark staff is the best, do whatever you can to keep them there. —    (Patient since 2014)

The Newark staff is the best, do whatever you can to keep them there.


StarStarStarStarStar I'm always pleased with the service at the Newark office —    (Patient since 0001)

I'm always pleased with the service at the Newark office. Holli is always wonderful helping me choose glasses. I wouldn't go anywhere else.


StarStarStarStarStar My doctor was great, the ladies at the Newark office were wonderful, friendly, ver courtesy, and... —    (Patient since 2017)

My doctor was great, the ladies at the Newark office were wonderful, friendly, ver courtesy, and helpful. I was very happy. Newark office is a pleasure.


StarStarStarStarStar Excellent service, and have and will continue to recommend Simon Eye! —    (Patient since 2017)

Excellent service, and have and will continue to recommend Simon Eye!


StarStarStarStarStar The person who was helping to put the lens in and out was in a rush —    (Patient since 2015)

The person who was helping to put the lens in and out was in a rush. She was trying to explain the whole process in a very fast manner. When I asked questions she seemed a little annoyed but did answer my questions.


StarStarStarStarStar Very pleasant experience with truthful answers. —    (Patient since 2017)

Very pleasant experience with truthful answers.


StarStarStarStarStar It was a excellent experience! —    (Patient since 2017)

It was a excellent experience!


StarStarStarStarStar Everyone greeted me in a very friendly manner and the Dr explained each eye exam feature before ... —    (Patient since 2018)

Everyone greeted me in a very friendly manner and the Dr explained each eye exam feature before proceeding.


StarStarStarStarStar sticker-shock on the purchase of new frames —    (Patient since 2015)

sticker-shock on the purchase of new frames. I'm not disagreeing with the value of what was transacted, but I might have apreciated a more complete answer of what the cost for new frames was going to when I placed the order this week. I understood that I would pay out of pocket the $15 difference for the new frames. I just was not prepared for the additional $75.00 of fees that would be also billed for the remaining items. I guess I should have already known that. Maybe a better tact: the optician simply ask if I would like a "run-down" of the fees that will be incorporated with the purchase of the new frames? Not at all a deal-breaker for me, please understand. But I could see that might upset another patient. please let me know if you have any follow up questions.


StarStarStarStarStar Holly in the optical dept was very helpful especially in understanding our insurance benefits —    (Patient since 2017)

Holly in the optical dept was very helpful especially in understanding our insurance benefits. She went above and beyond in delivering excellent customer service.


StarStarStarStarStar I was charged $20 for a contact fit fee, or at least I'm assuming that's what the charge was for;... —    (Patient since 2017)

I was charged $20 for a contact fit fee, or at least I'm assuming that's what the charge was for; however, I have worn contacts for 31 years, so I don't need to be "fitted" for contacts. I was not getting a different brand either.


StarStarStarStarStar I love the location and the service I received —    (Patient since 2017)

I love the location and the service I received


StarStarStarStarStar Dr. Tara Winchell —    (Patient since 2016)

Dr. Winchell provided my family with excellent care and follow-up. My wife and I were very impressed with the services provided by her with concerns she found with our sons vision and subsequent tests. Very pleased and thankful for her help. She went out of her way to help us. Thank you.


StarStarStarStarStar No Appointment/No Wait —    (Patient since 2017)

I walked in thinking to schedule an appointment at some time in the future but was taken right in, right then and there!


StarStarStarStarStar Everyone I came in contact with was extremely pleasant and very helpful —    (Patient since 2018)

Everyone I came in contact with was extremely pleasant and very helpful. I was the last appointment of the day and everyone was still very friendly. The only thing that is a little inconvenient for me is that there is only one night a week that you have evening hours. That is difficult for people that work during the day and can not schedule on the exact day you have evening hours. Also, I had to wait a while to get an appointment, but I guess you have a lot of customers because of your awesome staff and doctors. Thanks for everything.


StarStarStarStarStar Excellent —    (Patient since 2017)

Best service from a medical facility! The staff is extremely knowledgable and friendly. I never have to wait.


StarStarStarStarStar I always look forward to my Simon Eye visits as I know I am in excellent hands and will experience... —    (Patient since 2017)

I always look forward to my Simon Eye visits as I know I am in excellent hands and will experience a caring and pleasant visit......Thank you!


StarStarStarStarStar I would prefer the optician to discuss exactly what changes in my vision she had found as opposed... —    (Patient since 2017)

I would prefer the optician to discuss exactly what changes in my vision she had found as opposed to me having to ask. i.e. what is my new eyesight, what does this mean, is it significant, cause for worry, etc.


StarStarStarStarStar My only issue is the amount of reminders for the appointment. It became annoying. —    (Patient since 2015)

My only issue is the amount of reminders for the appointment. It became annoying.


StarStarStarStarStar I will return to optical dept —    (Patient since 2017)

I will return to optical dept.because my eyes were dialated at the time making it difficult to look especially with the spotlights shining down from above.I love Dr.Winchell & the gal who greeted me with her great sense of humor saying "we don't see 'Sparks' on Mondays,but we'll make an exception for you." Keep up the great work!


StarStarNo StarNo StarNo Star Long before I came I was way past due for this appointment and the phone calls to remind me of... —    (Patient since 2015)

Long before I came I was way past due for this appointment and the phone calls to remind me of that we're excessively ridiculous. I finally made the appointment and came in. Once I'm actually there, no one really cared. Substandard service. The doctor was way too quick with me and explained nothing thoroughly when I asked. It was as if there was a line of people waiting for her and there wasn't. I was the only one. When choosing glasses there isn't enough help. They didn't measure me. It had been 3 years so I would think they'd remeasure especially if it was done right the first time. The best part was the young woman at the front desk with the red hair. She was awesomely nice & genuinely helpful.


StarStarStarStarStar Nothing everything was perfect! Took me early and got out fast Staff was very very helpful  —    (Patient since 2018)

Nothing everything was perfect! Took me early and got out fast Staff was very very helpful


StarStarStarNo StarNo Star Asked about my patient history on record because they had me in as a new patient, they said that... — 

Asked about my patient history on record because they had me in as a new patient, they said that my patient record might have been on paper and in a storage facility. Not pleased.


StarStarStarStarStar I was very pleased with my visit. Very professional and informative —    (Patient since 2017)

I was very pleased with my visit . Very professional and informative


StarStarStarStarStar I find the prices for glasses extremely high —    (Patient since 2017)

I find the prices for glasses extremely high. I asked about just replacing lenses for old frames and the quote was almost $300 out of pocket. I was unhappy with my most recent eyewear purchase but was not offered any options to replace or change them. In the future, I will purchase my glasses elsewhere.


StarStarStarStarStar The call to remind me I was due was too low and too fast to understandHad to go and look up the... —    (Patient since 2018)

The call to remind me I was due was too low and too fast to understand Had to go and look up the number after I figured out who was calling


StarStarStarNo StarNo Star The actual visit with the doctor went well. She was friendly and helpful —    (Patient since 2018)

The actual visit with the doctor went well. She was friendly and helpful. However, both last year and this year, I repeatedly have run into issues with scheduling appointments, being notified when my contacts arrive, and with even ordering the contacts. For example, last year, after waiting for a call about my contacts being delivered that never came, I called to find out that no one even ordered them in the first place.


StarStarStarStarStar Excellent —    (Patient since 2017)

Every person in the Newark office is so helpful, and I always feel like the focus is 100% on me which will always keep me going to Simon Eyes.


StarStarStarStarStar My intake was started as soon as I checked in, even though I was a few minutes early —    (Patient since 2018)

My intake was started as soon as I checked in, even though I was a few minutes early. Staff was so efficient and courteous. I love this office, so I go there even though I no longer live in Newark and drive up from Dover. Thank you to your staff.


StarNo StarNo StarNo StarNo Star I felt the eye exam was rushed. The doctor was unable to correctly assess my vision — 

I felt the eye exam was rushed. The doctor was unable to correctly assess my vision. I was fitted with a test set of glasses and asked to back in the waiting room, sit there for five minutes, and see how I looked. I looked ridiculous and thought it was odd/uncomfortable to ask someone to do this. Also, the lenses she used were not right. Her final request was to bring in my old glasses to get a reading. Honestly, I felt like it was a waste of time and my money. I would not recommend to anyone else and will go back to my other doctor.


StarStarStarStarStar The group at Newark Simon Eye is always so incredibly friendly and eager to assist in any way —    (Patient since 2017)

The group at Newark Simon Eye is always so incredibly friendly and eager to assist in any way. Excellent service here always!!


StarStarStarStarStar Great Service. Nice friendly office. Always a pleasure! —    (Patient since 2015)

Great Service. Nice friendly office. Always a pleasure!


StarStarStarStarStar As always a great experience! —    (Patient since 2017)

As always a great experience!


StarStarStarStarStar Doctor and staff were great!  —    (Patient since 2018)

Doctor and staff were great!


StarStarStarStarStar Would recommend — 

Very convenient, on time, nice helpful competent people!


StarStarStarStarStar Very very good service. I walked over and didn't have to wait and there was minimal paperwork —    (Patient since 2016)

Very very good service. I walked over and didn't have to wait and there was minimal paperwork. Already recommended Simon to two coworkers.


StarStarStarStarStar Dr. was friendly and thorough. Optician was friendly and extremely helpful as always —    (Patient since 2017)

Dr. was friendly and thorough. Optician was friendly and extremely helpful as always. I would refer friends and family to the office and I have.


StarStarStarStarStar Every aspect of the visit and office was very pleasant, the reception was friendly and prompt, the... —    (Patient since 2018)

Every aspect of the visit and office was very pleasant, the reception was friendly and prompt, the eye exam was administered flawlessly and thoroughly and the optician was very helpful and patient in assisting in my decision. I am very happy and will highly recommend to all my friends and family!


StarStarStarStarStar the near-vision part of my bifocals focuses a little bit too close, but I can cope. — 

the near-vision part of my bifocals focuses a little bit too close, but I can cope.


StarNo StarNo StarNo StarNo Star 1st time visit to the Newark location, appt —    (Patient since 2016)

1st time visit to the Newark location, appt. went fine; my only complaint is that Medicare would not cover a pair of reading glasses; my glasses are over 2 yrs. old. Other than that, my visit was satisfactory.......ty


StarStarStarStarStar Extremely Friendly and professional! — 

Extremely Friendly and professional!


StarNo StarNo StarNo StarNo Star No customer services skills at all, robotic in nature from the staff to the doctor — 

No customer services skills at all, robotic in nature from the staff to the doctor. I felt the doctor spent more time inputting information in the computer than she did with me as the patient. More focus was put on contacts that I rarely wear and not on glasses that I was shopping for. I walked out of the office after having my eyes dilated with no protective wear from the bright sun light. It was not until 2:00pm in the afternoon that my eyes were back to normal. Had the doctor gotten to know her patient she would have found out that only a small amount of the solution is needed to dialate me eyes. The only reason I choose this office was because the eye insurance the University of Delaware offers it's employee's was not accepted by my Optometrist of 48 years. Hopefully the next insurance company UD chooses is a better insurance where more Optometrist participate in.


StarStarStarStarStar I called for an appointment because I had an eye infection. Dr —    (Patient since 2014)

I called for an appointment because I had an eye infection. Dr. Winchell was able to work me in within a few hours so that I could be seen and start on the antibiotic drops almost immediately. I always enjoy my visits with Dr. Winchell and the staff at the Newark Office and truly appreciated that they could fit me into their busy schedule!


StarStarStarStarStar You really need to contact your clients less —    (Patient since 2015)

You really need to contact your clients less. The constant calls for repeat visits or to remind us to visit are obnoxious.


StarStarStarStarStar Great, friendly service! —    (Patient since 2017)

The staff are always friendly and the service is excellent.


StarStarStarStarStar #4-I was actually taken on arrival which was about 10 minutes early —    (Patient since 2017)

#4-I was actually taken on arrival which was about 10 minutes early. #8-I did have my eyeglasses adjusted & my husband's nose piece replaced. Great service all the way around as usual! Thanks.


StarStarStarStarNo Star I am not quite sure why I was billed twice for two visits, when it appeared that on the second... — 

I am not quite sure why I was billed twice for two visits, when it appeared that on the second visit, I was only going back because the doctor did not have a device she needed on the first visit. Perhaps someone could follow up with me.


StarStarStarStarStar Tarra Winchell conducted my eye exam and she was truly excellent — 

Tarra Winchell conducted my eye exam and she was truly excellent. She took the time to explain all the results to me and to discuss what my different prescription options were, trying several different ones along the way. She answered all my questions and seemed genuinely interested in finding the best option for me. Additionally, the girl staffing the front desk and the office's optician were cheerful and helpful - all around a good experience. I will definitely be returning to, and recommending, Tara and the staff at Simon Eye Associates.


StarStarStarStarStar exam by OD was thorough, she also explained macular degeneration cause and what to do to minimize... — 

exam by OD was thorough, she also explained macular degeneration cause and what to do to minimize progression


StarStarStarStarStar Best experience at an eye doctor appointment I've ever had.  — 

Best experience at an eye doctor appointment I've ever had.


StarStarStarStarStar Great Service, great quality — 

Great Service, great quality


StarStarStarStarStar Your staff in Newark are very pleasant and professional. —    (Patient since 2012)

Your staff in Newark are very pleasant and professional.


StarStarStarStarStar My visit was great and I already recommended your office to my daughter. She had her appt —    (Patient since 2017)

My visit was great and I already recommended your office to my daughter. She had her appt. and she loved it too! My feedback is that you ask patients to sign any and all documents/paperwork at the beginning of the appt. My eyes where dilated as a part of the check up. I went to check out and the receptionist asked me to sing a receipt for my co-pay then fill out a post card for my next visit. I couldn't see to write anything. Signing things should be done first…not at the end.


StarStarStarStarStar The Newark office is always a positive experience, they are the best!!! —    (Patient since 2014)

The Newark office is always a positive experience, they are the best!!!


StarStarStarStarStar Dr. Winchell is the best! —    (Patient since 2014)

Dr. Winchell is the best!


StarStarStarStarStar Friendly and fast service, and my new contacts fit perfectly. I absolutely recommend this office! — 

Friendly and fast service, and my new contacts fit perfectly. I absolutely recommend this office!


StarStarStarStarStar solid — 

Once again, great experience, professional staff, convenient offices.


StarStarStarStarStar The visit was very professional yet warm and caring —    (Patient since 2017)

The visit was very professional yet warm and caring. I left the office knowing that I was in good hands. Please keep up the excellent work and affording such a top notch, caring staff!


StarStarStarStarNo Star Timely and efficient exam —    (Patient since 2013)

I had three appointments (myself and two children). The appointment started on time, and the eye doctor was personable. I would only reduce a star because we were not given our scripts upon payment, and I will have to go back to the location to pick it up. I find this slightly annoying to encourage me to buy only at your location. I paid for the visit and should be automatically provided the script. 2nd time this has happened.


StarNo StarNo StarNo StarNo Star My complaint - I get two prescriptions, one for reading glasses and one for driving — 

My complaint - I get two prescriptions, one for reading glasses and one for driving. I decided not to purchase my glasses at Simon Eye after comparison shopping. When I received my glasses, there was no problem with my driving/distance prescription. My reading glasses, however, were unusable. I experienced blurriness unless I was very close to the object I was reading. I returned to Simon Eye, paid for another visit and was given a less strong prescription. I took this back to my original provider and have to pay to replace the lenses. This is very distressing to me since I expected a professional to provide the appropriate prescription. I have been inconvenienced by having to return to have my eyes re-examined and return my eyeglasses for replacement lenses in addition to having added expense that I do not feel I should have to pay. I will not return to Simon Eye in the future and will certainly not recommend them to my family/friends/neighbors/coworkers.


StarStarStarStarStar The staff at this location is outstanding! Greeted me by name on arrival,took me immediately &... —    (Patient since 2017)

The staff at this location is outstanding! Greeted me by name on arrival,took me immediately & I'm so impressed I scheduled my next appt. even though I'll probably be coming from Lewes. I appreciate ON-TIME service!!! Thanks to all.


StarNo StarNo StarNo StarNo Star I felt optometrist was in haste while writing prescription  —    (Patient since 2013)

I felt optometrist was in haste while writing prescription . so i took another basic eye exam after a week at one of your competitors as I felt some thing wrong.The eye exam readings were quiet different. I would appreciate if you can give me another basic eye exam before I buy new glasses & take a look at new prescription. Thank you. Prince Jain 302 563 6041.


StarStarStarStarStar Excellent —    (Patient since 2017)

No complaints! Would recommend to anyone!


StarStarStarStarNo Star Excellent service and convenience —    (Patient since 2015)

Simon Eye Associates provides excellent services, are always on time and have many convenient locations that make it easy to get to from my home or my job.


StarStarStarStarNo Star Best optical service in the area I've been to — 

Best optical service in the area I've been to


StarStarStarStarStar Everything was handled very efficiently. —    (Patient since 2017)

Everything was handled very efficiently.


StarStarStarStarStar Newark Office - 7/22/13 —    (Patient since 2017)

My exam actually started before the scheduled time. The doctor's exam seemed thorough.


StarStarStarStarStar Always a great experience  —    (Patient since 2016)

I always have a great experience at Simon Eye!


StarStarStarStarStar Visit 7/16/13 —    (Patient since 2012)

Wonderful service! Very professional and courteous.


StarStarStarStarStar Everyone was fantastic! Top rate! —    (Patient since 2018)

Everyone was fantastic! Top rate!


StarStarStarStarStar Newark Office —    (Patient since 2014)

Office staff is accommodating & very professional. I have and will continue to refer family & friends to this office.


StarStarStarStarStar Excellent Service —    (Patient since 2017)

My visit was great. The doctor and the staff were most kind.


StarStarStarStarStar I had a great appointment at the Newark Simon Eye. The staff was friendly & very helpful —    (Patient since 2015)

I had a great appointment at the Newark Simon Eye. The staff was friendly & very helpful. Dr Tarra Winchell was wonderful she took her time. I would definitely refer this office!


StarStarStarStarStar Excellent Care and Friendly Staff —    (Patient since 2017)

I always feel like I receive a thorough exam including explanations of what is being done. Dr. Winchell always works with me to ensure that I receive the right lenses the first time.


StarStarStarStarStar Once again, Dr. Winchell and the entire staff did an outstanding job taking care of me — 

Once again, Dr. Winchell and the entire staff did an outstanding job taking care of me. It's such a pleasure to visit your Newark office!


StarStarStarStarStar always quick and professional. Thanks! —    (Patient since 2017)

always quick and professional. Thanks!


StarStarStarStarStar It's always a pleasure going to the Newark Simon Eye for care! —    (Patient since 2017)

It's always a pleasure going to the Newark Simon Eye for care!


StarStarStarStarStar newark office —    (Patient since 2018)

Great experience I would recommend them to everyone


StarStarStarStarStar It was a wonderful and pleasent visit / experience.  —    (Patient since 2015)

It was a wonderful and pleasent visit / experience.


StarStarStarStarStar Everything was great! The staff and doctor were very friendly, helpful, and informative —    (Patient since 2013)

Everything was great! The staff and doctor were very friendly, helpful, and informative. I recommend Simon Eye to everyone that needs eye care. Thank you!


StarStarStarStarStar I was very please with service and the facility.. The visit was awesome. — 

I was very please with service and the facility.. The visit was awesome.


StarStarStarStarStar The Newark office seems much more organized, courteous and on schedule than the Bear office. —    (Patient since 2018)

The Newark office seems much more organized, courteous and on schedule than the Bear office.


StarStarStarStarStar Dr. Winchell was very professional and efficient. Many thanks! —    (Patient since 2018)

Dr. Winchell was very professional and efficient. Many thanks!


StarStarStarStarNo Star Satified — 

Always satisfied with their services.


StarStarStarStarStar Nice office and nice people —    (Patient since 2013)

Nice office and nice people. Everyone I had contact with on Monday from Newark and Limestone were very helpful and accommodating.


StarStarStarStarStar The eye doctor was the best. —    (Patient since 2013)

The eye doctor was the best.


StarStarStarStarStar The optomotrist was excellent - professional, friendly and helpful. —    (Patient since 2017)

The optomotrist was excellent - professional, friendly and helpful.


StarStarStarStarNo Star What does the optical department do? —    (Patient since 2019)

What does the optical department do?


StarStarStarStarStar I have recommended the Newark office to several people and will continue to recommend your office. —    (Patient since 2018)

I have recommended the Newark office to several people and will continue to recommend your office.


StarStarStarStarNo Star I was very pleased with my experience — 

I was very pleased with my experience. Of course, I don't have my new lenses yet so I don't know whether the services will result in better vision.


StarStarStarStarStar I was very happy with my visit. All of the staff were helpful and friendly.  — 

I was very happy with my visit. All of the staff were helpful and friendly.


StarStarStarStarStar My daughter and I particularly liked Dr. Winchell.She is great with kids. —    (Patient since 2017)

My daughter and I particularly liked Dr. Winchell.She is great with kids.


StarStarStarStarStar Eye exam and new frames/lenses —    (Patient since 2017)

The doctor explained everything thoroughly and answered my questions patiently. The optician introduced me to a new type of frames (Silhouette)which I like very much.


StarStarStarStarNo Star Always have excellent visit with doctor where all questions are answered I find this even more... —    (Patient since 2018)

Always have excellent visit with doctor where all questions are answered I find this even more important now since I had LASIK surgery recently and want to ensure I am proactive with any possible issues. Unfortunately, I typically wait at least 15 minutes past appointment time to be taken into exam room, and then even longer to see doctor.


StarStarStarStarStar When I lived in Hockessin, I went for years to the Limestone Road office —    (Patient since 2017)

When I lived in Hockessin, I went for years to the Limestone Road office. After moving to Newark, I was very happy to see an office here on Haines Street. Everyone was very welcoming and professional; an excellent experience.


StarStarStarStarStar Yearly exam —    (Patient since 2017)

Everyone one was polite and courteous. Routine exam and contact fitting.


StarStarStarStarStar I thought everything was fine. — 

I thought everything was fine.


StarStarStarStarStar The Newark office is such a relaxed atmosphere for the customers —    (Patient since 2017)

The Newark office is such a relaxed atmosphere for the customers. Very excellent, professional and caring employees.


StarStarStarStarStar We ( my wife and myself) were very satisfied with our visit —    (Patient since 2017)

We ( my wife and myself) were very satisfied with our visit.The receptionist and the technicians were helpful and cordial and Dr Tucci did the eye examination expertly.


StarNo StarNo StarNo StarNo Star I am mad about your service. I was told it was going to take a week to get my glasses — 

I am mad about your service. I was told it was going to take a week to get my glasses. And its over a week now. This same thing happen last year also. I will not be coming back again.


StarStarStarStarNo Star Very pleased with visit. frequently go to Newark location to have eyeglasses tightened —    (Patient since 2017)

Very pleased with visit. frequently go to Newark location to have eyeglasses tightened. Holly is always great !


StarStarStarStarStar perfect —    (Patient since 2018)

The eye test charge is reasonable. My frame and lenses are expensive, but it is GUCCI!! Love it!!


StarStarStarStarStar Quick and Convenient —    (Patient since 2018)

The location alone makes this a good option. The doctors are great too.


StarStarStarStarStar My visit was great! I only had one really small suggestion — 

My visit was great! I only had one really small suggestion. It might be helpful to use different blinds, or a curtain in the room with the machine that tests your blind spots. ( I apologize I do not remember the correct name). There was a glare from the sun that could impact what some patients see? Thank you very much for your help! I look forward to coming back in to pick up my new glasses!


StarStarStarStarStar Awesome — 

My experience was great. All staff were efficient and I was in the office longer then needed or expected. Great staff interaction!


StarStarStarStarNo Star Great place. —    (Patient since 2013)

I would recommend Simon Eye to anyone.


StarStarStarStarNo Star Highly satisfied —    (Patient since 2018)

State of the art equipment. Pleasant and skilled staff. Very highly satisfied.


StarStarStarStarNo Star Phone receptionist was very rude and condescending —    (Patient since 2013)

Phone receptionist was very rude and condescending. I called +1 (302) 239-1933 on Monday 4/15 at 11:09am. It almost made me want to cancel but I'm glad I did because I had great service.


StarStarStarStarNo Star PLEASE - stop the texting, AND email AND calling - it is overkill. How do I opt out of text/email? —    (Patient since 2017)

PLEASE - stop the texting, AND email AND calling - it is overkill. How do I opt out of text/email?


StarStarStarStarStar The only suggestion is that I got about 6 phone calls, texts and email messages about the... —    (Patient since 2015)

The only suggestion is that I got about 6 phone calls, texts and email messages about the appointment. I think 1-2 is sufficient--6 is really too many.


StarStarStarStarStar Wonderful! —    (Patient since 2018)

Excellent Service! Very clean, professional, friendly atmosphere. A very pleasant experience!


StarStarStarStarNo Star Everything was Rad!! Great cust. serv. I have only 1 small issue —    (Patient since 2019)

Everything was Rad!! Great cust. serv. I have only 1 small issue. A little to long of a wait for the last stage to pay for glasses and go through insurance. i probably waited about 30+ mins. That was in no way her fault. Just could use another associate to help out.


StarStarStarStarStar excellent services —    (Patient since 0001)

Simon eye in Newark is consistently excellent. Keep up the good work.


StarStarStarStarStar very pleasant office and staff. i will recommend simon eye associates to everyone —    (Patient since 2015)

very pleasant office and staff. i will recommend simon eye associates to everyone


StarStarStarStarStar Laura was absolutely wonderful. Patient, knowledgable,and very warm. —    (Patient since 2013)

Laura was absolutely wonderful. Patient, knowledgable,and very warm.


StarStarStarStarStar Very Helpful and Professorial  — 

The doctor I saw was very helpful and professional. Fully explained/answered all my questions.


StarStarNo StarNo StarNo Star I requested to try soft contacts and delayed ordering frames and lenses until I could see myself... —    (Patient since 2017)

I requested to try soft contacts and delayed ordering frames and lenses until I could see myself with the contacts so that I was really happy with my choice. I was told that the contacts would be available within a day or two and that I would receive a phone call to schedule an appointment when they came in. After 12 days I called the office was told that no contact lenses had been ordered for me. I was transferred to speak to the optician and was disconnected. I called back and was on hold for 4 minutes. I called back again and finally got through to the optician who apologized but still had to be reminded of the plan that was discussed at the time of my exam. I'm not sure that I would recommend this office at this point.


StarStarStarStarStar Was seen for an emergent problem... —    (Patient since 2013)

Was seen for an emergent problem....as always i was teken care of well and could not make any suggestions...service excellent and really appreciate Dr. Brian Gardener!!


StarStarStarStarStar nnn —    (Patient since 2018)

Very professional. This survey should explain the above "review title"???


StarStarStarStarNo Star Technician helpful but not friendly. Maybe a tough morning so understandable. — 

Technician helpful but not friendly. Maybe a tough morning so understandable.


StarStarStarStarStar I am not an eye drop person, but the dr. did an excellent job! The best I have ever had —    (Patient since 2018)

I am not an eye drop person, but the dr. did an excellent job! The best I have ever had. And the Optical person was excellent in helping me pick out new glasses. I am very excited about my new frames.


StarStarStarStarStar Very sasisfied with service. — 

I always go to Simon eyes Associates because they have the best doctors and provide the best services.


StarStarStarStarStar Great service all around! Would highly recommend! —    (Patient since 2017)

Great service all around! Would highly recommend!


StarStarStarStarNo Star Eye Exam Visit —    (Patient since 0001)

Satisfactory exam and visit


StarStarStarStarStar Great Eyecare visit! —    (Patient since 2013)

Very friendly office, very professional, an overall excellent visit.


StarStarStarStarStar Thank you —    (Patient since 2013)

I received quick, friendly, and effective service.


StarStarStarStarStar The staff from the front desk to the choice of eyewear were all courteous and professiona —    (Patient since 2019)

The staff from the front desk to the choice of eyewear were all courteous and professiona. I would highly recommend Simon Eye to anyone looking for eyecare.


StarStarStarStarStar I was very satisfied on my appt day —    (Patient since 2017)

I was very satisfied on my appt day. Professional and also very informative when I asked questions. My doctor was quite helpful and i was pleased with her service.


StarStarStarStarStar Please continue to keep up the good work. —    (Patient since 2017)

Please continue to keep up the good work.


StarStarStarStarStar Great Visit — 

I had previously visited a different eye practice and was extremely disappointed. I was in the office for two hours and I felt like I did not have the doctor's full attention. Not so at Simon eye. I was taken back before my appointment time. I was set up by the tech and she cleaned everything in front of me which I really appreciated. I waited for about one minute for Dr. Winchell to come in. She was very thorough, kind, and professional. I really liked the optician as well. She was very helpful in finding the right pair of glasses for me. I will definitely be coming back to Simon Eye.


StarStarStarStarStar Excellent  —    (Patient since 0001)

Took me 5 minutes early did not have to wait at all


StarStarStarStarStar Great service —    (Patient since 2016)

Always pleased with service and friendly manner


StarStarStarStarStar I actually enjoy going to my eye appointments because everyone there is so pleasant,kind... — 

I actually enjoy going to my eye appointments because everyone there is so pleasant,kind and helpful.I am very happy with your services..


StarStarStarStarStar Got the job done! — 

Great job. I was in and out within an hour. Efficient and friendly staff.


StarStarStarStarStar I was very pleased with our visit. The staff and doctor were helpful and knowledgeable. — 

I was very pleased with our visit. The staff and doctor were helpful and knowledgeable.


StarStarStarStarStar Very positive experience. — 

Very positive experience.


I like the place that I even told my son to go there which he did — 

I like the place that I even told my son to go there which he did. Nice atmosphere and friendly people.


StarStarStarStarStar Great first time visit. Will highly recommend.  —    (Patient since 0001)

Great first time visit. Will highly recommend.


StarStarStarStarStar My eye doctor (Dr. Winchell) —    (Patient since 2018)

My eye doctor (Dr. Winchell)is great - very personable and puts you at ease! She takes the time to explain changes in my vision and to answer any questions -- better than any medical doctor! The optician is great - spends time to help you find the right frames, especially if you have a budget. She takes care of anything you need with the glasses. This office is great! They have everything ready to go, they know what your insurance entails and they walk you through everything that's being done. Everyone is personable and they treat you like your a long-time friend, even though I've only been there 3 times. Great job! I wish medical doctors had this type of environment. Keep up the good work. Feel free to contact me.


StarStarStarStarNo Star you have got to get that computer fixed I spent a lot of time filling out all the forms on line... —    (Patient since 2018)

you have got to get that computer fixed I spent a lot of time filling out all the forms on line and it would not transmit so I brought my IPAD to provide info and they said it was not working. Also I wanted a copy of my exam but they could not get the computer to print and it locked up.


StarStarStarStarNo Star Excellent Service — 

I really appreciated how my results were explained to me-now understand why I need the prescription I have. I felt as though the doctor spent time with me and carefully listened to my concerns.


StarStarStarStarStar Recent visit —    (Patient since 0001)

I was very happy with the service.


StarStarStarStarStar I am very happy with my doctor. She is very "human". —    (Patient since 2016)

I am very happy with my doctor. She is very "human".


StarStarStarStarStar This was my first visit and I had a very good experience —    (Patient since 2017)

This was my first visit and I had a very good experience. I would definitely recommend your office to others. Staff were very friendly and helpful.


StarStarStarStarStar Very Satisfied —    (Patient since 2018)

Been using the Newark office for 3 years and have always had a positive experience.


StarStarStarStarStar Definitely lifetime client —    (Patient since 2013)

Eye Exam went well. Doctor was wonderful and polite. Area is clean.


StarStarStarStarStar very nice —    (Patient since 2018)

Ver nice service all around


StarStarStarStarStar Great experience... — 

I liked the fact that they contacted me ahead of my appointment with a couple of different avenues.


StarStarStarStarStar Excellent Service —    (Patient since 2014)

Wonderful and Friendly Staff


StarStarStarStarStar I've been a customer for over 10 yrs.  —    (Patient since 2012)

I've been a customer for over 10 yrs.


StarStarStarStarStar friendly, helpful staff —    (Patient since 2017)

Great staff, very helpful in getting me glasses as well as fitting me back into contacts.


StarStarStarStarStar The service was great and the staff was professional. Only problem was the parking.  — 

The service was great and the staff was professional. Only problem was the parking.


StarStarStarStarStar Review of service —    (Patient since 2015)

First time to locations, pleased with services.


StarStarStarStarStar Itme 8 - please with the service, wished there was more of a selection - ended up having to go to... —    (Patient since 2013)

Itme 8 - please with the service, wished there was more of a selection - ended up having to go to Limestone Rd location for that.


Staff n doctor were grea t —    (Patient since 2018)

Staff n doctor were grea t


I always find the officesto be clean and the staff very professional —    (Patient since 2014)

I always find the officesto be clean and the staff very professional. The front desk person was extremely helpful in assisting me in setting up an appointment for a test at another office. She is truely an asset to your practice there. I remembered her from when I was cared for by your Fox Run Office a long time ago.


StarStarStarStarNo Star Nice office, questionable info — 

I really liked the office and felt comfortable during my vision exam. However, I did not feel like my insurance coverage was explained to me correctly. My husband (with the exact same plan) went in a week before me and had very different information given to him.


StarStarStarStarStar Great job! —    (Patient since 2012)

Great environment, everyone is nice and helpful, and no waiting -- always appreciated!


StarStarStarStarStar Friendly, knowledgeable, and helpful! —    (Patient since 2012)

Friendly, knowledgeable, and helpful!


StarStarStarStarStar Love the Newark Office — 

Dr. Winchell was incredibly nice and very thorough when explaining my exam. She answered all of my questions and was very informative. All of the staff there are helpful, professional, and kind.


StarStarStarNo StarNo Star I have had a good experience with Simon Eye, but think that the appointment confirmation contacts... —    (Patient since 2018)

I have had a good experience with Simon Eye, but think that the appointment confirmation contacts are too frequent. I think I was called at least 4 times to confirm my appointment (missed the call the first 3 times). I think the appointment card/reminder that is mailed should be sufficient.


StarStarStarStarNo Star Friendly and Helpful Staff —    (Patient since 2018)

Even though I don't always get the same doctor at each visit, all are excellent. Everyone is friendly, and I appreciated the honesty from the staff at the optical dept. She was honest in how I looked when trying out new glasses,


StarStarStarStarStar Dr. Winchell is very friendly and easy to talk to —    (Patient since 2018)

Dr. Winchell is very friendly and easy to talk to. She is more down to earth than any other doctor, I've ever seen. She also explains everything in a very easy to understand way. My interactions with any employees of SEA have been outstanding.


StarStarStarStarStar Great Job —    (Patient since 2012)

Great job keep up the good work! Very satisfied.


StarStarStarStarStar Mr. —    (Patient since 2018)

Fantastic Service allways will never go elsewhere.


StarStarStarStarNo Star Exceptional Customer Service —    (Patient since 0001)

The staff at the Newark office are friendly while maintaining a professional atmosphere.


StarStarStarStarNo Star Great office and staff, but eyeglasses are expensive, even with partial insurance coverage. — 

Great office and staff, but eyeglasses are expensive, even with partial insurance coverage.


StarStarStarStarNo Star I received too many reminders - text, phone call and emails —    (Patient since 2017)

I received too many reminders - text, phone call and emails. Perhaps others need this reminder, but one call is enough for me. I do not need a text or email. Just a phone call will do.


StarStarStarStarStar Yearly Exam —    (Patient since 2013)

Dr. Winchell is fantastic. I will send friends to her.


StarStarStarStarStar Excellent, Quick and Professional — 

Excellent, Quick and Professional. The only improvement I would make is a TV or Music in Waiting room, while waiting for dilation. A 10 out of 10 Rating!!!!


StarStarStarStarStar Awesome — 

Quick and to the point. People were pleasant and understanding great visit


StarStarStarStarStar Professional and Thorough — 

This was my first time at Simon and I had a great experience. As a glasses/contact wearer for 20 years and having just moved to the area, I was nervous about finding a new doctor. Everyone there was friendly, helpful, and really seemed to care about you. Highly recommended.


StarStarStarStarStar I was completely satisfied with the visit. — 

I was completely satisfied with the visit.


StarStarStarStarStar Everyone was very professional and helpful. —    (Patient since 2014)

Everyone was very professional and helpful.


StarStarStarStarStar Great Eye Care —    (Patient since 2017)

Very professional and friendly staff. Really convenient location.


StarStarStarStarStar I thought everything and every one was great. Thanks —    (Patient since 2017)

I thought everything and every one was great. Thanks


StarStarStarStarStar Highly recommeneded — 

Very pleasant, efficient, knowledgable staff.


StarStarNo StarNo StarNo Star The doctor was awesome - Dr. Winchell is the only reason I still come to Simon Eye —    (Patient since 2014)

The doctor was awesome - Dr. Winchell is the only reason I still come to Simon Eye. Front desk staff was ok, not terribly friendly. The girl in optical didn't bother to get out of her chair to help me and I said "I'll come back when I have someone to help me pick out glasses" and left . She smiled and said "Ok". After I left I called and asked for my prescription to be emailed to me because I had not received it upon check out...I was mistakenly sent someone else's personal information including her social security number. Last time I went to the Limestone office and found office staff to be unfriendly, including the front desk girl who ate an orange as she checked me in. Simon Eye needs some customer service training. Again, Dr. Winchell is the ONLY reason I come back...she's energetic, thorough, and takes the time to explain and answer questions.


StarStarStarStarStar Excellent Experience — 

This was another excellent experience at Simon Eye!


StarStarStarStarStar In and Out in 30 minutes —    (Patient since 2015)

I arrived on time, was seen right away, had a quick exam, and I was finished in 30 minutes. It was excellent service.


StarStarStarStarStar First visit and was very please with how professional everyone was —    (Patient since 0001)

First visit and was very please with how professional everyone was. Thank you for a pleasant experience. Jane Crouch


StarStarStarStarStar I enjoy visiting the Haines Street location —    (Patient since 2017)

I enjoy visiting the Haines Street location. Not only is the location convenient, but the staff (esp. Holly) remember me and make me feel welcome.


StarStarStarStarNo Star Maybe it's a good idea to add more choices in glasses.  — 

Maybe it's a good idea to add more choices in glasses.


StarStarStarStarStar The service was great, everyone was very friendly and thoughtful. Definitely the best in town! — 

The service was great, everyone was very friendly and thoughtful. Definitely the best in town!


StarStarStarStarStar First time at Simon and I loved it! — 

I could not have been more pleased with Simon. It was my first time there, but I was seen by the tech, seen by the doctor and had new contacts in my eyes and more ordered in only 25 minutes. I would have been at my old eye doctor's for at least an hour. I will definitely be returning!


StarStarStarStarNo Star Being Elizabeth's parents, we would have liked to been informed of her eye exam results — 

Being Elizabeth's parents, we would have liked to been informed of her eye exam results. Cliff and Valerie Jacobs


StarStarStarStarStar return customer  —    (Patient since 2017)

I have been going to Simon for several years andalway have been happy with the service.


StarStarStarStarStar Awesome!  —    (Patient since 2015)

Have been to your location on several occaisions and very pleased with everyone there, very friendly and helpful.


StarStarStarNo StarNo Star I received 17 called from Simon Eye Care before my appointment, I called back on multiple... — 

I received 17 called from Simon Eye Care before my appointment, I called back on multiple occassions to confirm my appointment, but kept getting calls, I dont know why this occured, but I was not pleased, I almost cancelled my appointment out of irratiation. I was also charged $20 for a contact evaluation and I didn't even order contacts. Normally im 100% pleased with Simon Eye Care


StarStarStarStarStar Happy new patient —    (Patient since 2019)

Very impressed. Appreciated the help in choosing eyewear and explaining my insurance coverage.


StarStarStarStarStar Just a suggestion--I wear contacts and would like to be asked if I also needed a written... —    (Patient since 2017)

Just a suggestion--I wear contacts and would like to be asked if I also needed a written prescription for glasses. Prior to coming to Simon Eye I was always asked if I would like a prescription for glasses.


StarStarStarStarNo Star highly recommend  —    (Patient since 2012)

I would refer family and friends.


StarStarStarStarStar Very Pleased. — 

Good Service & A Good Visit Overall. I'll be back in a year!


StarStarStarStarStar First Visit —    (Patient since 2017)

Staff was friendly and the service was great!


StarStarStarStarStar Staff was very friendly and polite — 

Staff was very friendly and polite


StarNo StarNo StarNo StarNo Star Sorry to say but first you guys need to work on customer friendliness — 

Sorry to say but first you guys need to work on customer friendliness. the staff looked as if they don't care for the customer and they were more interested in their paper work. i asked them couple of question at the service desk and she was showing no interest to answer me. honestly i am not writing these comments to put someone down but i am really disappointed and i could have understood if this was like end of the day and the staff was tired i could have understood this but this was the first appointment of the day 8am.


StarStarStarStarNo Star Nice visit. Professional staff. I will come in soon for glasses.  —    (Patient since 2019)

Nice visit. Professional staff. I will come in soon for glasses.


StarStarStarStarNo Star I was much more pleased with this doctor. She was very patient and explained things well.  —    (Patient since 2019)

I was much more pleased with this doctor. She was very patient and explained things well.


StarStarStarStarStar Great Eye Glass Shop —    (Patient since 2017)

Quick, efficient, energetic staff. Gets it done.


StarStarStarStarStar I never have problems with Simon Eyes. I really love where I am... —    (Patient since 2014)

I never have problems with Simon Eyes. I really love where I am.... The staff is doing a GREAT job!!! Yvonne Grier


StarStarStarStarNo Star Visit to optomatrist —    (Patient since 2017)

Everybody was very helpful. The only area that could use improvement was the contact lens area. The girl there did nothing other than hand my daughter the lenses. She then went to a desk, sat down, and went about doing whatever it was she was doing. She did not offer any assistance, nor did she remind my 15 yr. old daughter to wash her hands prior to putting the lenses in. When my daughter said that the left lens was blurry, she said to talk to the eye Dr. about that. I did not get the impression that she cared about us one way or the other. All others that we encountered were very helpful, especially the girl who was helping my daughter find a pair of glasses frames.


StarStarStarStarStar Excellent service —    (Patient since 2016)

The staff and doctors at Simon Eye in Newark are very friendly and efficient. I would recommend them to my friends/family/colleagues.


StarStarStarStarStar I love going to the eye doctor —    (Patient since 2017)

While getting my eyes dialated is not my favorite part, I always enjoy my visit to Simon Eye.


StarStarStarStarStar Always a friendly experience —    (Patient since 2017)

Everyone is always so nice, helpful, and friendly.


StarStarStarStarStar Very good service and nice people there I love going to the eye doctor!!P —    (Patient since 2017)

Very good service and nice people there I love going to the eye doctor!!


StarStarStarStarStar The doctor I look forward to seeing... —    (Patient since 2015)

I love Simon Eye. I Never feel like I am intruding when I go there. Everyone is friendly! The optical dept never steers me wrong! I am educated every step of the way!


StarStarStarStarStar No changes required. Excellent service. —    (Patient since 2017)

No changes required. Excellent service.


StarStarStarStarNo Star I think small snack can be made available for visitors — 

I think small snack can be made available for visitors


StarStarStarStarStar Dr Winchell is very friendly and thorough and explains things clearly —    (Patient since 2012)

Dr Winchell is very friendly and thorough and explains things clearly. The whole staff is very friendly.


StarStarStarNo StarNo Star Way too many reminders that I needed to have an exam and way way too many texts calls emails... —    (Patient since 2016)

Way too many reminders that I needed to have an exam and way way too many texts calls emails asking to confirm appt. Really over the top and very annoying!!!!


StarStarStarStarStar Excellent! —    (Patient since 2014)

Everything about my most recent visit was Excellent!


StarStarStarStarStar I usually go to a different office but I will continue to go to Newark office — 

I usually go to a different office but I will continue to go to Newark office. Everyone one was GREAT!!!


StarStarStarStarStar Loved the Newark office better than.limestone rdBetter costumer service at newark — 

Loved the Newark office better than.limestone rd Better costumer service at newark


StarStarStarStarStar David M. Lawler — 

I will stay with your Office


StarStarStarStarNo Star While I appreciate the brevity of my appointment the doctor seemed to fly through my exam. — 

While I appreciate the brevity of my appointment the doctor seemed to fly through my exam.


StarStarStarStarStar Great service..a bit aggressive on follow enmails phone calls,etc..i —    (Patient since 2012)

Great service..a bit aggressive on follow emails, phone calls,etc..for appointments


StarStarStarStarStar Keep up the excellent work —    (Patient since 2017)

Keep up the excellent work. This was my first visit to your facility and I was extremely impressed by your level of professionalism and left your office feeling very relaxed, confident in what I had undergone and been told and feeling pretty special. Thank you to all.


StarStarStarStarStar I did visit the optician,but will return today —    (Patient since 2017)

I did visit the optician,but will return today. With drops to dialate my eyes, it is difficult to "see" what frames look like. Everyone was very friendly and helpful.


StarStarStarStarStar Very friendly and not too pushy sales people.  —    (Patient since 2017)

Very friendly and not too pushy sales people.


StarStarStarStarStar Everyone was extremely nice and accommodating! —    (Patient since 2017)

Everyone was extremely nice and accommodating!


StarStarStarStarStar As usual the staff were very professional a pleasure to talk to. —    (Patient since 2018)

As usual the staff were very professional a pleasure to talk to.


StarStarStarStarStar too many phone calls as a reminder about appt. text message the day of the appt. is sufficient —    (Patient since 2014)

too many phone calls as a reminder about appt. text message the day of the appt. is sufficient


StarStarStarStarNo Star The eye appoint was very professional and efficient —    (Patient since 2013)

The eye appoint was very professional and efficient. The staff and doctors are clearly knowledgeable in their proffesion, However, it was also very impersonal. There was very little interest taken in me as a patient and although I trust the doctors and staff I did not feel like I was at a home town doctor. I would suggest getting to know your patients better. Although I look like a UD student I am in fact a permanent transplant to the area who will need an eye doctor for years to come. For a basic check up and contact prescription I was very satisfied but I'm not sure that I feel comfortable enough if I had a serious procedure to be done.


StarStarStarStarStar Excellent experience! Wouldn't change a thing. Keep up the good work! —    (Patient since 2012)

Excellent experience! Wouldn't change a thing. Keep up the good work!


StarStarStarStarStar Great! —    (Patient since 2012)

Everyone was very nice, and I felt that my issue was resolved very well!


StarStarStarStarStar Very courteous, very professional. I felt very familiarized and comfortable — 

Very courteous, very professional. I felt very familiarized and comfortable. Great service, friendly staff. Great job.


StarStarStarStarStar It was qite some time since my last appointment —    (Patient since 2015)

It was qite some time since my last appointment. The appointment went very well,everyone was friendly and courteous.


StarStarStarStarStar Simon Eye Care - Newark —    (Patient since 2012)

I went in as a new patient on Monday the 9th, and I was very pleased with my experience. The secretary, contact lens tech and optometrist explained each procedure to me in detail, and the exam was very prompt, yet thorough. I will definitely be coming back again in the future.


StarStarStarStarStar I don't think that anything needs to be changed. Everyone was very helpful and very nice — 

I don't think that anything needs to be changed. Everyone was very helpful and very nice. I enjoyed my experience very much.


StarStarStarStarStar great people, great service — 

Easy to schedule appt, They were on time and very friendly


StarStarStarStarStar Great visit!  — 

I called Saturday for an emergency appointment. Your people were extremely helpful, they worked my husband in quickly and followed up also. Everyone was extemely hhelpful, knowledgable and kind! Thank you!


StarStarStarStarStar Great People — 

Everybody there is very nice.


StarStarStarStarStar Things NOT to change: The doctor explained things so that I could understand! — 

Things NOT to change: The doctor explained things so that I could understand!


StarStarStarStarStar I am very pleased with my appointment in Newark, the staff and Dr Winchell is very helpful and... —    (Patient since 2015)

I am very pleased with my appointment in Newark, the staff and Dr Winchell is very helpful and pleasant. I am looking forward to returning next year!


StarStarStarStarStar The only thing I could suggest is carrying more of the glasses/sun glasses you carry at the Pike... — 

The only thing I could suggest is carrying more of the glasses/sun glasses you carry at the Pike Creek & Fox Run locations.


StarStarStarStarStar Everything was great, I wouldn't change a thing. Thanks. —    (Patient since 0001)

Everything was great, I wouldn't change a thing. Thanks.


StarStarStarStarStar I have been to a few of your offices and I can tell you I think the Newark office is the one I... —    (Patient since 2019)

I have been to a few of your offices and I can tell you I think the Newark office is the one I prefer. It is a bright, clean office and the personnel are very knowledgeable, professional, and always very nice.


StarStarStarStarStar I have always been very pleased with the service here. —    (Patient since 2017)

I have always been very pleased with the service here.


StarStarStarStarStar Having been a long time Simon Eye patient,the Newark office is #1 in my book —    (Patient since 2014)

Having been a long time Simon Eye patient,the Newark office is #1 in my book. Office staff is always pleasant and courteous. Tara thoroughly explains any changes or questions and Holli is the best when it comes to glasses.


StarStarStarStarStar Great Visit —    (Patient since 2017)

A personable team that made an eye visit enjoyable from start to finish.


StarStarStarStarStar Mohammed  — 

Thank you, your the best


StarStarStarStarStar Wonderful place — 

I have had nothing but positive experiences at Simon in Newark. They are always very helpful and I would recommend them to anyone.


StarStarStarStarNo Star This was first visit and I was completely satisfied. My wife will be calling to make a n appt.  —    (Patient since 2012)

This was first visit and I was completely satisfied. My wife will be calling to make a n appt.


StarStarStarStarStar This was the first time I was seen by Dr. Winchell.  —    (Patient since 2019)

This was the first time I was seen by Dr. Winchell. She was professional, friendly, and very knowledgeable. I've already scheduled my appointment with her for next year!


StarStarStarStarStar All worked beautifully. Greeted very cordially by Tarra, Holly, Lauren et al —    (Patient since 0001)

All worked beautifully. Greeted very cordially by Tarra, Holly, Lauren et al. and made to feel very comfortable.


StarStarStarNo StarNo Star First Visit to Newark Branch —    (Patient since 2012)

It was a very quick visit.


StarStarStarStarStar Karen Aniunas —    (Patient since 2017)

don't know what this means


StarStarStarStarStar Dr. Winchell and staff are superior! —    (Patient since 2013)

Excellent experience with Dr. Winchell and the Newark office staff. Extremely knowledgeable and helpful!


StarStarStarStarStar Frank Perfinski —    (Patient since 2017)

As a new patient, I was made very comfortable, staff answered my questions and everyone was very helpful. I will refer others to this office as needed. Thank you.


StarStarStarStarStar Always awesome service, quick and professional. —    (Patient since 2017)

Always awesome service, quick and professional.


StarStarStarStarStar The lady at the front desk was very friendly and helpful. Holly , the optician was also —    (Patient since 2014)

The lady at the front desk was very friendly and helpful. Holly , the optician was also. I was processed through the visit quickly and did not have to wait for anything. While this was my first visit to Newark ,I found the Doctor to be very engaging, professional.


StarStarStarStarStar Yesterday May 2, 2012 was my second visit at Newark Simon Eye —    (Patient since 2016)

Yesterday May 2, 2012 was my second visit at Newark Simon Eye. By far the best medical service I have received in many years. I informed my husband about the great service yesterday, he headed in to buy a pair of prescription sunglasses he has been trying to find for a few months. He intends to switch practices in the near future. Thank You for a wonderful, personable service!


StarStarStarStarStar Fabu! —    (Patient since 2017)

Love the Newark office! Everyone is very efficient and it's a pleasure to go there.


StarStarStarStarStar I received outstanding service from the entire staff, and I will recommend you to everyone I know. — 

I received outstanding service from the entire staff, and I will recommend you to everyone I know. Dr. Winchell was able to solve a problem that had been bothering me for months, and thanks to her, I finally have prescriptions and glasses that work! It was the easiest and least stressful eye exam I've ever had, and I will definitely be back next year! Thank you so much!


StarStarStarStarStar Although I had confirmed the appointment by phone, I continued to receive calls from the call... —    (Patient since 2018)

Although I had confirmed the appointment by phone, I continued to receive calls from the call center (3 additional call) asking me to confirm my appointment.


StarStarStarStarStar Postive experience. Appointment available same day I called to schedule —    (Patient since 2014)

Postive experience. Appointment available same day I called to schedule. My late husband was a patient at the Fox Run office and experience was also positive.


i looked at the choice of frames, but did not find anything that meets my needs.  — 

i looked at the choice of frames, but did not find anything that meets my needs.


StarStarStarStarNo Star It was very nice to not be pressured into buying anything —    (Patient since 2018)

It was very nice to not be pressured into buying anything. Plus I was given the best option on pricing based on what my insurance would cover.


StarStarStarStarStar Better Optical Pricing — 

I wish that for folks without lense or frame coverage you had better pricing. The 20% was okay but not competetive to some of the other local places that sell glasses.


StarStarStarStarStar A few less reminders would be helpful — 

A few less reminders would be helpful. I received a post card, email to confirm, two phone calls, and a text message. I would be ok with the email and post card. Thank you.


StarStarStarNo StarNo Star For question 10: I do not refer friends or family to any healthcare organizations — 

For question 10: I do not refer friends or family to any healthcare organizations. They can make those decisions without my input. Your appointment reminder tactics are borderline harassment. I know I'm overdue. I got all your postcards. I got all your voicemails. I never authorized you to send me that text message, but I got that too. I'm a big girl and will schedule an appt when I decide I want one and when I think I can afford it. The girl who helped me choose frames was fabulous.


StarStarStarStarStar Eye Exam and purchase of glasses —    (Patient since 2017)

Don't know what to put here??


StarStarStarStarStar From the receptionist to the Doctor and Opticians all were very friendly and helpful, the... —    (Patient since 2015)

From the receptionist to the Doctor and Opticians all were very friendly and helpful, the atmosphere was most welcoming, my grandchildren even enjoy coming with me to my appointments. Great customer service.!!!


StarStarStarStarStar Keep up what your doing it is great —    (Patient since 0001)

Keep up what your doing it is great


StarStarStarStarStar Staff was very helpful and friendly.  —    (Patient since 2018)

Staff was very helpful and friendly.


StarStarStarStarStar Everyone was so friendly and helpful! —    (Patient since 2012)

Everyone was so friendly and helpful!


StarStarStarStarStar Everyone in the Newark office was great — 

Everyone in the Newark office was great. I have been going to eye doctors for a long time and by far this is the best. DR. Winchell was great with the eye exam. My son is going to her next week. Keep up the outstanding job.


StarStarStarStarStar The staff and the Newark office is ALWAYS pleasant, helpful, and professional —    (Patient since 0001)

The staff and the Newark office is ALWAYS pleasant, helpful, and professional. Each and every person there is GREAT!