Simon Eye Associates Fox Run

Dr. Charles Simon

Star Star Star Star Star 1672 Reviews

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Reviews

StarStarStarStarStar Great experience —    (Patient since 2017)

As usual, great service by the doctor and all of the other staff.


StarStarStarStarStar visit was a pleasant experience as dr was famil... —    (Patient since 2018)

visit was a pleasant experience as dr was familiar with some problems I had in the past so it was easy to discuss' there was no wait time and I was happy my vision had not changed so no new glasses were needed


StarStarStarStarStar Tim 20/20 —    (Patient since 2019)

Service is always excellent whenever I visit for an appointment or simply walk in. Great personalities, professionalism, and a very clean facility.


StarStarStarStarStar The Simon Eye office is good for the eyes. —    (Patient since 2017)

The Fox Run Simon Eye office is a pleasure. The people are friendly and courteous. Dr. Clapper is efficient, thorough, and personal.


StarStarStarStarStar Always a great visit with Dr Gardner! —    (Patient since 2017)

Always a great visit with Dr Gardner!


StarStarStarStarStar Excellent service as usual —    (Patient since 2017)

Excellent service as usual


StarStarStarStarStar Professional staff, quality service, and reason... —    (Patient since 2018)

Professional staff, quality service, and reasonable rates. I recommend Simon Eye to everyone.


StarStarStarStarStar The best eye doctor I’ve went  —    (Patient since 2017)

I will not go anywhere else I love dr Gardner I’ve had eye issues since I was 5 years old and have been to doctor after doctor and I’m so happy to have found this gem


StarStarStarStarStar I scheduled and met with Dr Levy. Love seeing ... —    (Patient since 2017)

I scheduled and met with Dr Levy. Love seeing same MD who knows my history. Dr. Levy is very professional. Takes time to answer questions so you feel like you know what plan is. He is excellent! See some positive changes in staff they were very inviting, professional and staff engaged easily With patients. I observed. Never felt rushed at any point in my visit with any members. Enjoyable visit.


StarStarStarStarStar Great practice! The staff is pleasant and effi... —    (Patient since 2019)

Great practice! The staff is pleasant and efficient. The receptionists are accommodating when scheduling appointments. I waited less than five minutes before I was seen for the preliminary appointment. Dr Senall is always so upbeat and I never feel rushed. He answers all of my questions and uses layman's terms so that I will understand. I highly recommend this practice.


StarStarStarStarStar Very good never have a problem.Fine w —    (Patient since 2017)

Very good never have a problem.Fine w


StarStarStarStarStar Great service. People very knowledgeable  —    (Patient since 2019)

Great service. People very knowledgeable


StarStarStarStarStar The staff was very courteous and hlepful —    (Patient since 2017)

The staff was very courteous and hlepful


StarStarStarStarStar I love this office! They really take good care ... —    (Patient since 2017)

I love this office! They really take good care of you.


StarStarStarStarStar  —    (Patient since 2017)

Dr. Brian Gardner is great. He ia very personable and makes the visit easy. I leave feeling well informed and thankful he is my doctor.


StarStarStarStarStar Dr. Gardner and Simon Eye do a great job —    (Patient since 2017)

Dr. Gardner and Simon Eye do a great job for me. Easy scheduling, various locations, and a keen interest in my eye health.


StarStarStarStarStar Excellent service by Brian Gardner as usual.  —    (Patient since 2017)

Excellent service by Brian Gardner as usual.


StarStarStarStarStar Excellent Visit —    (Patient since 2017)

I had an excellent visit. I didn't have to wait. I was taken back within 5 minutes of when I arrived. Everyone was friendly and helpful and of course, Dr. Senall was excellent as usual.


StarStarStarStarStar Visit went well. Wait time was a minimum! —    (Patient since 2017)

Visit went well. Wait time was a minimum!


StarStarStarStarStar Very friendly and professional —    (Patient since 2019)

Very friendly and professional


StarStarNo StarNo StarNo Star Receptionists dropped the ball —    (Patient since 2017)

Receptionists had me sit in the waiting area for almost an hour due to their mistake... which they neither acknowledged nor apologized for. Dr. Senal was great as usual.


StarStarStarStarStar  —    (Patient since 2018)

I was very pleased with my visit. I arrived a few minutes early and was taken in just a few minutes before my 4:00 pm appointment. My Doctor explains what he is doing and always asks if I have any questions.


StarStarStarStarStar Long time customer —    (Patient since 2017)

Having been a long time customer of the Fox Run location, I can say that my experience is always positive and my optometrist, Dr. Klapper, does a thorough and professional examination.


StarStarStarStarStar My Doctor is Dr. Gardner , he is awesome and ha... —    (Patient since 2017)

My Doctor is Dr. Gardner , he is awesome and has a great sense of humor too


StarStarStarStarStar Excellent 5 Stars of 5.... —    (Patient since 2017)

Excellent Service! Most favorite Doctor (Clapper) & Staff! I recommend Simon Eyes to Everyone I know...


StarStarStarStarStar I’ve been going there for many years! —    (Patient since 2018)

I’m always pleased with my annual visit to Simon Eye in Fox Run. I’ve been seeing Dr Senall for many years now and I absolutely love him! The other staff may change from year to year but they are always pleasant an professional.


StarStarStarStarStar Great Place —    (Patient since 2017)

Great place for glasses and eye care. All the staff are friendly and helpful.


StarStarStarStarStar Fox Run offices is a very professional atmosphe... —    (Patient since 2017)

Fox Run offices is a very professional atmosphere with friendly employees


StarStarStarStarStar My appointment was quick and thorough. i was se... —    (Patient since 2018)

My appointment was quick and thorough. i was seen on time. I feel that Dr. Angela Clapper is knowledgeable and caring. I appreciate having her and Simon Eye Fox Run so close to my home.


StarStarStarStarStar Wonderful Service —    (Patient since 2017)

The doctors and staff at Simon Eye are wonderful! My family and I have been patients for the last 16 years. We will never go anywhere else.


StarStarStarStarStar Greeted quickly, taken to the Dr on time and Dr... —    (Patient since 2017)

Greeted quickly, taken to the Dr on time and Dr Senall was thorough as always


StarStarStarStarStar Great service every time, this was my 80th to 1... —    (Patient since 2017)

Great service every time, this was my 80th to 100th appointment at fox run.Four times a year for over 20 years


StarStarStarStarStar Your first impression is your last, you are g... —    (Patient since 2017)

Your first impression is your last, you are greeted with a smile and can I help you, very nice, , your last impression is seeing your Doctor, ,you can't ask for more, my Dr. Is great Dr. GARDNER, the best every exam is through, this is my first and last, great.


StarStarStarStarStar I was a new patient and felt comfortable. Dr. F... —    (Patient since 2019)

I was a new patient and felt comfortable. Dr. Fernandez and the staff are amazing.


StarStarStarStarStar Great! Love the staff and the doctors. —    (Patient since 2017)

Great! Love the staff and the doctors.


StarStarStarStarStar I went here for an exam and to get sunglasses. ... —    (Patient since 2019)

I went here for an exam and to get sunglasses. Very professional/nice staff. Would recommend to others.


StarStarStarStarStar Excellent provider —    (Patient since 2018)

Friendly, competent, punctual, and knowlegeable!


StarStarStarStarStar Excellent customer service Minimal wait time ... —    (Patient since 2018)

Excellent customer service Minimal wait time Dr Gardner was professional and courteous


StarStarStarStarStar Everyone in the office is most accommodating. ... —    (Patient since 2018)

Everyone in the office is most accommodating. It is a pleasure to visit this office.


StarStarStarStarStar My visit with Simon was great, the staff were v... —    (Patient since 2018)

My visit with Simon was great, the staff were very professional. My appointment started on time with no delays.


StarStarStarStarStar All employees (including Doctor) are exceptiona... —    (Patient since 2018)

All employees (including Doctor) are exceptionally pleasant and nice. They make you feel at ease. Also, I feel like I'm getting a very thorough exam.


StarStarStarStarStar Friendly staff!!!  —    (Patient since 2018)

Best eye doctor in the area. I been a patient since 2007 and always been satisfied with my visits.


StarStarStarStarStar Awesome!! —    (Patient since 2019)

Our first experience with Simon Eye was exceptional. Everyone is very professional, helpful and have great personalities. Our doctors were outstanding The great thing also is they have Saturday hours and a huge selection of glasses.


StarStarStarStarStar Consistently friendly, excelkent, on-time servi... —    (Patient since 2017)

Consistently friendly, excelkent, on-time service from all staff


StarStarStarStarStar I am always satisfied with my eye service and g... —    (Patient since 2018)

I am always satisfied with my eye service and glasses. Thank you.


StarStarStarStarStar Been seeing Dr. Senall for almost 30 years. I... —    (Patient since 2018)

Been seeing Dr. Senall for almost 30 years. I feel confident with him examining my eyes and he not only is very competent, but very personable, making the visit enjoyable.


StarStarStarStarStar He’s a COOL 😎 opto —    (Patient since 2019)

He’s a COOL 😎 optometrist


StarStarStarStarNo Star Dr  —    (Patient since 2017)

Optometrist was excellent and very efficient as was the tech aid who administered the initial test. Your person who greets patients could be much more friendlier. She didn’t look up and seemed a bit annoyed.


StarStarStarStarStar Timely and pleasant appointment.  —    (Patient since 2017)

Timely and pleasant appointment.


StarStarStarStarStar Accommodating and professional staff. Asking qu... —    (Patient since 2017)

Accommodating and professional staff. Asking questions is welcomed. Strive to help clients find products of interest.


StarStarStarStarStar Amazing Dr. I loved everything about the visit.... —    (Patient since 2019)

Amazing Dr. I loved everything about the visit. She is amazing and knows her stuff😀


StarStarStarStarStar I would give everyone that works there 5 starts... —    (Patient since 2018)

I would give everyone that works there 5 starts for everything. It is a very nice clean office with experienced


StarStarStarStarStar Sonia Fernandez is the best! —    (Patient since 2018)

Sonia Fernandez is the best!


StarStarStarStarStar Excellent from the minute I walked through the ... —    (Patient since 2019)

Excellent from the minute I walked through the door to when I left.


StarStarStarStarStar Very friendly and efficient staff.  —    (Patient since 2017)

Very friendly and efficient staff.


StarStarStarStarStar Appreciate working with Dr. Gardner.  —    (Patient since 2018)

Appreciate working with Dr. Gardner. He is both personable and knowledgeable.


StarNo StarNo StarNo StarNo Star It was a horrible experience. I was over charge... —    (Patient since 2019)

It was a horrible experience. I was over charged. And even still had to wait a month just to be seen. Eye doctor answer non of my questions. I havent gone to this place since 2009, my latest experience remineded me why i stopped going there.


StarStarStarStarStar I just love Dr. Clapper, I feel it is because ... —    (Patient since 2017)

I just love Dr. Clapper, I feel it is because of her that I have 20/20 vision.


StarStarNo StarNo StarNo Star  —    (Patient since 2017)

I felt the exam was rushed.


StarStarStarStarStar Charles had a great first visit, and had no com... —    (Patient since 2019)

Charles had a great first visit, and had no complaints.


StarStarStarStarStar Simple....It’s where I will be going from now o... —    (Patient since 2019)

Simple....It’s where I will be going from now on. Excellent service and very friendly. Thanks guys.


StarStarStarStarStar Rating of Appointment. —    (Patient since 2019)

Dr. Brian Gardner and staff are nothing less than totally professional. From the time one enters the waiting room until one leaves at the end of their appointment, it is a continuous feeling of belonging.


StarStarStarStarStar I have been to Simon Eye's in Bear twice and I ... —    (Patient since 2019)

I have been to Simon Eye's in Bear twice and I am very happy that I chose them for my eye care..The staff there is very professional and knowledgeable. I like the fact that the doctors nor the staff try to sale me something I don't need. I'm a fan.


StarStarStarStarStar Dr Fernandez was professional and nice and did ... —    (Patient since 2019)

Dr Fernandez was professional and nice and did a wonderful job.


StarStarStarStarStar Always fast and thorough service. —    (Patient since 2018)

Always fast and thorough service.


StarStarStarStarStar Great service. Everyone was very friendly and ... —    (Patient since 2019)

Great service. Everyone was very friendly and helpful. I didn’t have to wait long to be seen. Will definitely be back.


StarStarStarStarStar Always a thorough examination and staff is frie... —    (Patient since 2018)

Always a thorough examination and staff is friendly and very helpful.


StarStarStarStarStar I felt very comfortable on my visit to Simon Ey... —    (Patient since 2019)

I felt very comfortable on my visit to Simon Eye. They were very nice and treated me with respect. Very attentive to my needs. Thank you!


StarStarStarStarNo Star I can't think of anyone else I would trust with... —    (Patient since 2018)

I can't think of anyone else I would trust with my vision health.


StarStarStarStarStar It was a little disappointing to —    (Patient since 2017)

It was a little disappointing today


StarStarStarStarNo Star Excellent professionalism and customer service.... —    (Patient since 2019)

Excellent professionalism and customer service. Very good at dealing with children.


StarStarStarStarStar It was great. Dr. Clapper is very informative a... —    (Patient since 2018)

It was great. Dr. Clapper is very informative and calming.


StarStarStarStarStar The service was good. The Dr was very friendly ... —    (Patient since 2019)

The service was good. The Dr was very friendly and gave a very good exam .


StarStarStarStarStar Everybody at Simon Eye in Fox Run Plaza is alwa... —    (Patient since 2017)

Everybody at Simon Eye in Fox Run Plaza is always so helpful and knowledgeable. My doctor is Dr Gardner and he is very thorough and listens to you to make sure your comfortable.


StarStarStarStarStar A pleasant and professional experience. —    (Patient since 2018)

A pleasant and professional experience.


StarStarStarStarStar Great customer service !!! —    (Patient since 2019)

Great customer service !!!


StarStarStarStarStar Dr gardener and staff were great.  —    (Patient since 2017)

Dr gardener and staff were great. Was in and out in reasonable time.


StarStarStarStarStar The Dr. and staff were amazing as always. Thank... —    (Patient since 2018)

The Dr. and staff were amazing as always. Thank you very much!!!


StarStarStarStarStar Good appointment ordered new safety glasses.La... —    (Patient since 2017)

Good appointment ordered new safety glasses. Last safety glasses frames have broken 3 times (just fall apart no reason) Came in a week ago and the lady gave me 3rd pair of frames very nice of her Only thing she didn’t put my lenses back in Must have mixed them up Very strong (non bifocal) I can’t wear them And new ones haven’t came in So I have no safety glasses for work


StarStarStarStarStar I was pleased by the prompt service. The exam w... —    (Patient since 2018)

I was pleased by the prompt service. The exam went smoothly. Overall I was treated very well.


StarStarStarStarStar As usual, the appointment went very well. Kudos... —    (Patient since 2018)

As usual, the appointment went very well. Kudos to everyone on your courteous and professional staff. I arrived a bit early and was taken in almost immediately. The technician appeared to be relatively new but was not hesitant to ask for help when he needed it. Dr. Fernandez was her usual cheery self and the appointment went well. Thanks to the entire staff for making this a pleasant experience and not "a chore"!--Aaron Horsey


StarStarStarStarStar Always greeted by my name and a smile —    (Patient since 2018)

Always greeted by my name and a smile


StarNo StarNo StarNo StarNo Star I was happy with the optometrist. My issue was ... —    (Patient since 2019)

I was happy with the optometrist. My issue was with the young lady that assisted me in getting my prescription in my glasses. I was told that because I came with my frames Simon Eye doesn't have a case for my frames because I didn't purchase my frames from Simon Eye. My husband spent (12-30-2018) over $500 and I spent the same amount last week (4-19). She called me to inform me that one pair couldn't be done but I can pick up the pair with my script and bring another pair of frames. She gave me a little packet with a wipe and asked me did I need a bag. No eye wipes, no eye spray and didn't have my other pair of glasses. She said that when I pick up my other glasses I'll get the pair that they couldn't put the script in them like they you were holding my glasses hostage. (I brought two pairs I paid 40% of the second pay of my glasses.) You have my name look it up. For years we have been using Simon Eyes and once I pick up my glasses this will be the last time.


StarStarStarStarStar Simon Eye was great. Very professional and did... —    (Patient since 2019)

Simon Eye was great. Very professional and didn't take a lot of time and I was lucky because my eyes didn't have to be dilated. My appointment was on time and everything ran smoothly. Everything was explained along the way.


StarStarStarStarStar Simon Eye was very professional. I'm scared of... —    (Patient since 2019)

Simon Eye was very professional. I'm scared of the eye doctor (for no apparent reason) and they were understanding and helpful and let me take a little break when I was overwhelmed. I'm glad I went because my prescription changed and I needed new glasses.


StarStarStarStarStar Simon Eye was great. My appointment was on tim... —    (Patient since 2019)

Simon Eye was great. My appointment was on time and everything ran smoothly. Everything was explained along the way. Very professional and didn't take a lot of time.


StarStarStarStarStar It was a pleasant experience the minute i walke... —    (Patient since 2018)

It was a pleasant experience the minute i walked thru the door. Everything explained in detail. it was an enjoyable visit.


StarStarStarStarStar Excellent staff and service. —    (Patient since 2019)

Excellent staff and service.


StarStarStarNo StarNo Star The Jiffy Lube of eye care... —    (Patient since 2019)

The Jiffy Lube of eye care. Not interested in an up-sell? Move along. I haven’t worn contacts in over a decade and feel if I was told to shuffle along once I stated I did not want glasses. The free trial of contacts did not enhance my vision whatsoever.


StarStarStarStarStar Annual Checkup —    (Patient since 2018)

Annual checkup and exam.


StarStarStarStarStar Mr. Hugo Bianchi —    (Patient since 2018)

Thanks for the chance to review your company, I am pleased with the service and would recommend it to friends.


StarStarStarStarStar Great visit with Dr Senal! —    (Patient since 2018)

Great visit with Dr Senal!


StarStarStarStarStar  —    (Patient since 2019)

Dr Sennell was extremely thorough and informative. I felt I was being treated by a very competent person. *****


StarStarStarStarStar Returned to Delaware to have a visual field exa... —    (Patient since 2017)

Returned to Delaware to have a visual field exam taken. Technicians for that exam were kind, thoughtful, and considerate. They were exceptionally helpful and considerate. Dr. Brian Gardner very capably ensured that all arrangements were put in place for my retinal field exam up in PA. where I now reside. I will continue with Dr. Brian Gardner for the forseeable future. I feel secure in the care he gives my changing vision needs, along with the guidance for procedures as he deems necessary for my continued visual health.


StarStarStarStarStar Fox Run  —    (Patient since 2017)

The Fox Run location is a great experience from check in to check out. All employees over the years have shown friendliness & professionalism.


StarStarStarStarStar Terry —    (Patient since 2018)

Very good service, very professional


StarStarStarStarStar My visit to Fox Run was another good one —    (Patient since 2018)

My visit to Fox Run was another good one


StarStarStarStarStar Always a friendly welcoming atmosphere at any o... —    (Patient since 2018)

Always a friendly welcoming atmosphere at any of the Simon Eye offices that I’ve visited.


StarStarStarStarStar Being going for year may be new employees but c... —    (Patient since 2018)

Being going for year may be new employees but customers service still never disappoint me 👍


StarStarStarStarNo Star I had an eye irritation issue and the team foun... —    (Patient since 2017)

I had an eye irritation issue and the team found a way to get me right in with a Dr. Thank You!


StarStarStarStarStar De Gardener is always great. Very pleasant —    (Patient since 2018)

De Gardener is always great. Very pleasant


StarStarStarStarStar The best eye doctor experience and very thor —    (Patient since 2019)

The best eye doctor experience and very thorough


StarStarStarStarStar Everyone e did a great job and was very nice —    (Patient since 2018)

Everyone e did a great job and was very nice


StarStarStarStarStar Had a very good visit. Dr. Gardner was so pers... —    (Patient since 2018)

Had a very good visit. Dr. Gardner was so personable. H e kept me informed of everything he was doing and explained all of the results and implications of the results.


StarStarStarStarStar superb service  —    (Patient since 2017)

They are very friendly and helpful the whole staff. I never have to wait long for any type of appointment and Dr Garnder is the best eye doctor I have had.


StarStarStarStarStar Dr. Klapper still the best. Testing technician ... —    (Patient since 2017)

Dr. Klapper still the best. Testing technician really good.


StarStarStarStarStar  —    (Patient since 2019)

Krystle was amazing in helping me find the perfect pair of frames! Could not appreciate her honesty more!! She took her time with me and I never felt rushed!


StarStarStarStarStar another great professional effort by Dr. Senal... —    (Patient since 2018)

another great professional effort by Dr. Senall to work me in to deal with an emergency issue


StarStarStarStarStar Awesome Experience —    (Patient since 2018)

Awesome visit, staff was friendly & doctor was very knowledgeable. I was in and out in less then an hour.


StarStarStarStarStar My visits to Simon Eye start with a welcoming s... —    (Patient since 2017)

My visits to Simon Eye start with a welcoming staff followed up with a thorough exam by Dr. Senall.


StarStarStarStarStar Dr.Fernandez is excellent. However... —    (Patient since 2017)

My visit was good,Dr.Fernandez is excellent. However after visit I had some questions and left 4 messages for someone to call me. I did not receive any call back from anyone. I stopped at the office and person at the front desk check notes and said : oh there is a note that you called. I asked why nobody called me back, I got no answer.


StarStarStarStarStar As usual, it was a great visit.... everyone is ... —    (Patient since 2019)

As usual, it was a great visit.... everyone is very friendly, accommodating and friendly.


StarStarStarStarStar The overall experience was excellent: the recep... —    (Patient since 2019)

The overall experience was excellent: the reception, the preliminary screener, the optometrist, the optician, and the check out. I could not have asked for better treatment. I am confident that the resulting eye glasses will be just what I need. Specifically, Dr. Clapper took extra-special care and patience to make sure the fit was correct.


StarStarStarStarStar Pleasant experience,nice front desk staff!! —    (Patient since 2019)

Pleasant experience,nice front desk staff!!


StarStarStarStarStar Friendly staff —    (Patient since 2018)

My latest visit was very pleasant. The staff was nice and friendly.


StarStarStarStarStar Excellent as always. Efficient and professional... —    (Patient since 2017)

Excellent as always. Efficient and professional.


StarStarStarStarNo Star Being the first appointment of the day I didn't... —    (Patient since 2018)

Being the first appointment of the day I didn't feel like I should have to wait 15 minutes in the exam room before the Dr. showed up.


StarStarStarStarStar  —    (Patient since 2017)

Greeted right away. Taken back promptly. Great service.


StarStarStarStarStar Great experience at my last appointment. Dr. G... —    (Patient since 2019)

Great experience at my last appointment. Dr. Gardener and the staff at Fox Run are very helpful and pleasant....


StarStarStarStarStar I enjoy visiting Simon Eye in Fox Run but I mai... —    (Patient since 2017)

I enjoy visiting Simon Eye in Fox Run but I mainly enjoy and value Dr. Joseph Senall.


StarStarStarStarStar Awesome 1st experience  —    (Patient since 2019)

My first time at Simon eye was awesome. All the staff members were so friendly and were able to assist me in a very timely manner. They told me exactly what they were doing and what the next steps were. They even were able to help me with insurance questions. I will be with Simon eye for quite some time!!!


StarStarStarStarStar Dr. Brian Gardner is awesome! Very thorough and... —    (Patient since 2019)

Dr. Brian Gardner is awesome! Very thorough and personable. Glad we found him at Simon Eye!


StarStarStarStarStar  —    (Patient since 2017)

Everyone in the office is very pleasant and professional. I know I have my eyes in good hands.


StarStarStarStarStar Dr. Brian Gardner was amazing , I will be going... —    (Patient since 2019)

Dr. Brian Gardner was amazing , I will be going back ! Staff was so nice and helpful and always had a smile on there faces. Very pleasant place to go !


StarStarStarStarStar I have been going to Simon eye for many years. ... —    (Patient since 2019)

I have been going to Simon eye for many years. Everyone there is polite and friendly. The staff are always available to answer any questions and the Dr. is amazing.


StarStarStarStarStar Return visit to correct original lense and fitt... —    (Patient since 2017)

Return visit to correct original lense and fitting.


StarStarStarStarStar Quick and professional service. —    (Patient since 2018)

Quick and professional service.


StarStarStarStarStar Problem with lower left eye lid scratch —    (Patient since 2019)

I had an issue with my left eye. The white portion of the eye was being scratched by a plug that had been inserted in the eyelid years ago. It was very painful every time I tried to blink. My regular eye doctor, Dr. BRADLEY SIMON, was not available and they were booked. She asked if I would like to see someone in the Fox Plaza Facility. Told her sure and gave me their earliest opening. It turned out to be with Dr. CHARLES SIMON. I couldn't have been any happier.


StarStarStarStarStar 1 star - disappointed in diagnosis. —    (Patient since 2018)

1 star - disappointed in diagnosis.


StarStarStarStarStar Staff is friendly and eberyrhing was timely. T... —    (Patient since 2016)

Staff is friendly and eberyrhing was timely. Thanks!


StarStarStarStarStar Appointment was on time so little wait. Perfect... —    (Patient since 2017)

Appointment was on time so little wait. Perfect.


StarStarStarStarStar Great service  —    (Patient since 2018)

Great service as always. Staff is always smiling


StarStarStarStarStar Wonderful experience at Simon Eye —    (Patient since 2018)

My visits are always pleasant and relaxing since the staff and Dr. Gardner are friendly, courteous and respectful. Great job by everyone I encounter!


StarStarStarStarStar Excellent care, very professional and easy to t... —    (Patient since 2018)

Excellent care, very professional and easy to talk too. Nice experience


StarStarStarStarStar Friendly staff, great Doctors and quick in and ... —    (Patient since 2017)

Friendly staff, great Doctors and quick in and out!


StarStarStarStarStar this was an emergency exam due to posterior vit... —    (Patient since 2017)

this was an emergency exam due to posterior vitreous detachment to monitor for retina damage. so far no retina detachment and will follow up as is typical for condition


StarStarStarStarStar Great establishment! —    (Patient since 2018)

Great establishment! No matter what location I’ve gone too, that staff is always friendly. All of mine and my daughters doctors have been great!


StarStarStarStarStar Dr. Clapper is amazing! Attentive, professiona... —    (Patient since 2018)

Dr. Clapper is amazing! Attentive, professional and very knowledgeable. She took the time to explain my situation and answered each of my questions in a comprehensive manner with patience.


StarStarStarStarStar loved Dr Simon @foxrun —    (Patient since 2018)

great service,nice people,Dr Simon was wounderful.


StarStarStarStarStar Totally Not Satified —    (Patient since 2018)

I will never come back there again. The service by the drs was terrible. Got a prescription and it did not look correct after going to get it filled. It was way off from my previous prescription - went back to have it redone and it was like the dr did not care. Instead of starting from beginning as a new customer for the eye exam they took up where the first doctors exam ended. Not what I would have done if a customer has a issue. The prescription did change but still not correct. They did not fill the prescription out completely so I still did not get it filled. Now I need to pay to go to another dr to get my eyes examined again to make sure as I do not trust what was given to me. I paid 25.00 for a prescription that I did not use and then because I am retired and on medicare I will need to wait before I they will pay for a new office visit.


StarStarStarStarStar Dr. Levy was pleasant and explained my examinat... —    (Patient since 2018)

Dr. Levy was pleasant and explained my examination well.


StarStarStarStarStar Dr. Klapper is the best, she has been following... —    (Patient since 2017)

Dr. Klapper is the best, she has been following my eye injury and I have the utmost confidence in her.


StarStarStarStarStar Dr senal was wonderful. Shawna assisted with gl... —    (Patient since 2018)

Dr senal was wonderful. Shawna assisted with glasses.


StarStarStarStarStar I was a work in appointment.  —    (Patient since 2018)

I was a work in appointment.


StarStarStarStarStar Simply the best...period!!!! —    (Patient since 2017)

Simply the best...period!!!!


StarStarStarStarStar Dr Brian Gardner is an amazing doctor. —    (Patient since 2017)

Dr Brian Gardner is an amazing doctor. He cares for my husband, who has dementia, with kindness and courtesy. He has patience with him and always goes above and beyond what is normal for any doctor we have visited. He has even volunteered to accompany us personally on his own time, if my husband needs to see a glaucoma specialist. He is, hands down, the best doctor we have ever seen!


StarStarStarStarStar My visit was awesome , I was seen by a Dr that ... —    (Patient since 2018)

My visit was awesome , I was seen by a Dr that was very informative and , my visit from the door was really helpful to me , at a time when I really need help , thank you again !


StarStarStarStarStar Efficient and Friendly. —    (Patient since 2018)

As always the office was efficient, friendly with minimal wait time. Dr. Senall has always been the best for me and my family.


StarStarStarStarStar Always a pleasure being seen at Simon Eye and b... —    (Patient since 2017)

Always a pleasure being seen at Simon Eye and being seen by Dr.Clapper she is a pleasure to be treated by and always a smile to welcome you back a year later.


StarStarStarStarStar  —    (Patient since 2018)

Thorough exam, excellent communication. I have recently moved here and am happy to have found a new eye doctor.


StarStarStarStarStar Always a pleasant experience —    (Patient since 2017)

Always a pleasant experience. Simon Eye is highly recommended. Everyone is always pleasant and helpful. Dr Gardner is the best.


StarStarStarStarStar  —    (Patient since 2018)

very pleased in every way, thank you for your service


StarStarStarStarStar I am pleased every year with my appointment and... —    (Patient since 2017)

I am pleased every year with my appointment and the handling of my contact order. This year, I am looking to buy my son prescription sun glasses for Christmas, and even though his mother does not bring him to your offices, the representative gave me some time to show me frames and discuss ordering them once I get his prescriptions. I appreciated this effort! I will be back next year! 😀


StarStarStarStarStar Excellent service  —    (Patient since 2017)

Excellent service. Staff are well trained. Doctor Fernandez does an excellent job. She is the main reason I return again and again.


StarStarStarStarStar Dr Gardner is awesome... —    (Patient since 2017)

Dr Gardner is awesome. Very personable and easy to talk to.


StarStarStarStarStar  —    (Patient since 2017)

Larry and Debra Dobson: Our experience at Simon Eye Care has been nothing less than excellent. All of our eye care needs were met with the utmost care and professionalism.


StarStarStarStarStar Appointment was pleasant —    (Patient since 2018)

Didn't wait long in the waiting room. Had my visual field test and then waited only a minute or so for Dr. Gardner. An appointment with Dr. Gardner is always enjoyable!


StarStarStarStarStar  —    (Patient since 2017)

Dr. Klapper is the best !!!


StarStarStarStarStar Service  —    (Patient since 2018)

Great visit. Dr. Clapper is wonderful!


StarStarStarStarStar Quick and easy visit  —    (Patient since 2017)

We were seen early with very little wait. Doctor was very professional. He quickly found the right prescription and met all needs. Appointment was quick and went well. Assistence was provided choosing and ordering glasses.


StarStarStarStarStar Everyone I dealt with was wonderful and very he... —    (Patient since 2017)

Everyone I dealt with was wonderful and very helpful. Dr. Senall is awesome!


StarStarStarStarStar Everyone is friendly and you don’t wait long fo... —    (Patient since 2017)

Everyone is friendly and you don’t wait long for your appointment time. I’ve been happy with the thoroughness of the exams too.


StarStarStarStarStar Andrea Steckline. —    (Patient since 2018)

I had great service for my appointment last week. Everyone was very professional, on time, and it went really well.


StarStarStarStarStar It has always been a pleasant experience going ... —    (Patient since 2017)

It has always been a pleasant experience going to all your branches we visit. Great Drs and cordial atmosphere


StarStarStarStarStar Freddy —    (Patient since 2017)

Dr Gardner is awesome...very friendly guy, uses his natural sense of humor and compassion to put you at ease so you understand the medical process...Fox Run you are lucky.


StarStarStarStarStar The appointment was on time and everyone was ve... —    (Patient since 2018)

The appointment was on time and everyone was very courteous. I have been a customer for years and will always return as long I live in the area.


StarStarStarStarStar all was well. Dr. was a bit behind schedule, no... —    (Patient since 2017)

all was well. Dr. was a bit behind schedule, no problem though.


StarStarStarStarStar Dr Brian Gardner is great! He always takes the ... —    (Patient since 2018)

Dr Brian Gardner is great! He always takes the time too explain everything he is doing.


StarStarStarStarStar Fox was great from the front desk to seeing Dr ... —    (Patient since 2018)

Fox was great from the front desk to seeing Dr gardener from the ladies in optical


StarStarStarStarStar Clean, well organized facility and super friend... —    (Patient since 2018)

Clean, well organized facility and super friendly staff on sight.


StarStarStarStarStar Simon eyes is a great office. Dr. Gardener assi... —    (Patient since 2018)

Simon eyes is a great office. Dr. Gardener assisted my son who has special needs. He cared for my son and was very kind and patient. Front staff also is professional and customer service is outstanding.


StarStarStarStarStar Excellent service —    (Patient since 2018)

Everyone was great and friendly. The front desk was amazing. Kristin greeted me as I came into the door. Michelle was efficient and able to answer my questions about my glasses from another facility. Lindsey was very friendly as I checked out. I will definitely come back.


StarStarStarStarStar  —    (Patient since 2017)

Very good visit . Dr. Gardner is always very thorough and concerned about my eye health. Everyone was very helpful and friendly.


StarStarStarStarStar Kudos —    (Patient since 2017)

Always timely and each staff member is so very polite.


StarStarStarStarStar The Doctor I saw was excellent! Very professio... —    (Patient since 2017)

The Doctor I saw was excellent! Very professional, I told him about my concerns and he gave me sound advice.


StarStarStarStarStar Service was wonderful and easy. Staff is fantas... —    (Patient since 2018)

Service was wonderful and easy. Staff is fantastic! My new eye care home.


StarStarStarStarStar This was my first time st the Fox Run location ... —    (Patient since 2017)

This was my first time st the Fox Run location and I was given excellent service.


StarStarStarStarStar I found the office clean and very cheerful. The... —    (Patient since 2018)

I found the office clean and very cheerful. The girls were very easy to talk with and very willing to answer all questions. I felt i received excellant care from Dr. Levy and was out in 40 mins.


StarStarStarStarStar Everyone is super friendly and my visit was ver... —    (Patient since 2018)

Everyone is super friendly and my visit was very quick! I am very happy with the level of service I received.


StarStarStarStarStar Always a positive visit! Have been seeing Dr Jo... —    (Patient since 2017)

Always a positive visit! Have been seeing Dr Joe Senall > 20!yrs.


StarStarStarStarNo Star Simon is a professional and convenient place fo... —    (Patient since 2017)

Simon is a professional and convenient place for eye care. I have been using them for years and always receive detailed attention.


StarStarStarStarStar Office visit —    (Patient since 2017)

Whenever I go to your office (s) it is always a great experience.


StarStarStarStarStar Visit progressed on time. I was comfortable wit... —    (Patient since 2018)

Visit progressed on time. I was comfortable with the staff. Opportunity to shop but no high pressure sales tactic. Wide selection. First eye exam in 15 years.


StarStarStarStarStar The team at Simon Eye was amazing. They answere... —    (Patient since 2018)

The team at Simon Eye was amazing. They answered all my questions and they addressed my concerns.


StarStarStarStarStar I’ve always had great service. Whenever I need ... —    (Patient since 2018)

I’ve always had great service. Whenever I need my glasses adjusted they are very helpful and always nice!


StarStarStarStarStar Always love going to son eye and seeing dr Bria... —    (Patient since 2017)

Always love going to son eye and seeing dr Brian Gardner. He’s the best.


StarStarStarStarStar I feel very secure that Dr. Brian Gardner is ta... —    (Patient since 2016)

I feel very secure that Dr. Brian Gardner is taking care of my vision


StarStarStarStarNo Star Dr. Fernandez —    (Patient since 2018)

Dr. Fernandez was excellent. Felt very comfortable.


StarStarStarStarStar I thought Dr. Senall was excellent and I especi... —    (Patient since 2017)

I thought Dr. Senall was excellent and I especially liked not having to go out to the waiting room in the middle of my appt. then return etc. after my eyes dilated. I like that Dr. Senall did this in all one session.


StarStarStarStarStar My experience was great. Not long in waiting a... —    (Patient since 2017)

My experience was great. Not long in waiting and good appt.


StarStarStarStarStar Always have a good experience —    (Patient since 2017)

Always have a good experience


StarStarStarStarStar Very thorough and compassionate. I am glad I ch... —    (Patient since 2018)

Very thorough and compassionate. I am glad I changed eye doctors to come here. It was definitely a good decision.


StarStarStarStarStar . —    (Patient since 2017)

I really like Dr. Gardner...his attention to detail, his total approach is very professional.


StarStarStarStarNo Star  —    (Patient since 2017)

Even though we had an 8 am appt, we still weren’t seen until almost 8:30. Then the tech didn’t tell my daughter to take her contacts out so the measurements were wrong. Dr Levy did her exam still not knowing her contacts were in and then at the end he finally realized it, so he had to start the exam all over.


StarStarStarStarStar Satisfied patient  —    (Patient since 2018)

I'm very satisfied, I had a little problem with my lenses and they was on it.. every thing was corrected, problem resolved. Very caring and professional. My Dr. She's very knowledgeable. I love her services.


StarStarStarStarStar Great!!! —    (Patient since 2018)

My visit was good the receptions was very friendly, out going and plesant we had a very nice conversation. I drive from Philadelphia to see Dr. Gardner he's a cool doctor makes you feel comfortable.


StarStarStarStarStar I love Simon Eye. —    (Patient since 2017)

What do you say about Simon Eye, it is the best, you feel special when you walk through the door.


StarStarStarStarStar Dr Gardner could not be nicer or more helpful. ... —    (Patient since 2018)

Dr Gardner could not be nicer or more helpful. He listens to what you say and answers in words the layman can understand. Gaile Smith


StarStarStarStarStar As always, staff extremely friendly, and Dr. Se... —    (Patient since 2016)

As always, staff extremely friendly, and Dr. Senal, the best guy in the business.


StarStarStarStarStar Always the best! Courteous and friendly! Even r... —    (Patient since 2017)

Always the best! Courteous and friendly! Even remembered my birthday!


StarStarStarStarStar Great Staff--and very professional —    (Patient since 2017)

Great Staff--and very professional


StarStarStarStarStar Always time we'll spent —    (Patient since 2017)

I return year after year for the friendly service, thorough exam, informative review, and expert assistance when selecting my frames.


StarStarStarStarStar Dr was great very through and explained all to ... —    (Patient since 2018)

Dr was great very through and explained all to me to make sure i understood. and asked if i have questions that he could answer . Nice Doctors office my daughter and son attendtoo


StarStarStarStarStar They are wonderful! I was running late and Dr.... —    (Patient since 2018)

They are wonderful! I was running late and Dr. Simon had no trouble fitting me in. All the girls were smiling and interactive. Great experience.


StarStarStarStarStar Dr Clapper and staff were outstanding! —    (Patient since 2018)

Dr Clapper and staff were outstanding!


StarStarStarStarStar Excellent service. I was seen right away and it... —    (Patient since 2018)

Excellent service. I was seen right away and it felt like everyone took pride in their work.


StarStarStarStarStar Dr. Levy did the eye exam for my mother: he was... —    (Patient since 2018)

Dr. Levy did the eye exam for my mother: he was very patient with us and explained the diagnosis in detail. My Mom was very pleased with the eye exam.


StarStarStarStarStar Simon eye is a first rate est —    (Patient since 2017)

Simon eye is a first rate establishment


StarStarStarStarStar  —    (Patient since 2017)

Dr. Klapper is a delight to work with. Very efficient and pleasant! Staff was very helpful and courteous.


StarStarStarStarStar Daneen Smith  —    (Patient since 2018)

Dr. Gardner is always great and personable. We enjoy our visits to Simon eye.


StarStarStarStarStar I'm always so happy with Dr. Gardner, he is ver... —    (Patient since 2017)

I'm always so happy with Dr. Gardner, he is very thorough and he addresses my family history of eye conditions along with my chronic migraine problems.


StarStarStarStarStar Great service and friendly staff. —    (Patient since 2017)

I always feel like i get a thorough, quality exam and the ladies are always friendly and fun to talk to.


StarStarStarStarStar The Fox Run office has wonderful staff, everyon... —    (Patient since 2017)

The Fox Run office has wonderful staff, everyone is very friendly.


StarStarStarStarStar Always a good experience! —    (Patient since 2017)

Always a good experience!


StarStarStarStarStar ...Very Pleased —    (Patient since 2018)

i have always had really great service at Simon Eye. Dr. Senal is very good at his profession and always answers my questions and explains my condition very professionally and easy to understand.


StarStarStarStarStar Had another great appointment with Dr. Senayl —    (Patient since 2018)

Had another great appointment with Dr. Senayl


StarStarStarStarStar Pleasant, Professional and efficient. —    (Patient since 2018)

Pleasant, Professional and efficient.


StarStarStarStarStar My review is a good job by all staff. Very rela... —    (Patient since 2018)

My review is a good job by all staff. Very relaxed and everyone was professional. Great job. ;)


StarStarStarStarStar Dr Brian Gardner always makes me feel like its ... —    (Patient since 2017)

Dr Brian Gardner always makes me feel like its about me and that is what I like.. He listens and he is very compassionate.The staff is also awesome. So friendly ..


StarStarStarStarStar Had a pleasant first time experience. The staff... —    (Patient since 2018)

Had a pleasant first time experience. The staff is super.


StarStarStarStarStar Great Staff, always a pleasant visit. Fast and... —    (Patient since 2019)

Great Staff, always a pleasant visit. Fast and comfortable


StarStarStarStarStar  —    (Patient since 2017)

I am pleased with the way Dr. Brian Gardner explains everything to me about my visit. He is very detailed and offers suggestions as to purchasing new eyeglasses, sunglasses, and explains my levels and numbers in a way that I understand. With me being Typem 2 Diabetic and glaucoma it helps me so much.


StarStarStarStarStar Saw Dr. Senall for 1st time last wk, it was a g... —    (Patient since 2018)

Saw Dr. Senall for 1st time last wk, it was a great experience from start to finish. They’re all very friendly, prompt, and professional! I can see much better now too! Highly recommend their services.


StarStarStarStarStar Simon Eye Fox Run —    (Patient since 2017)

I love going there. The girls are nice in the front. Dr. Gardner makes sure everything is good with my eyes and he takes the time to listen. He is gentle and pleasant.


StarStarStarStarStar I think the entire staff is wonderful. Dr. Klap... —    (Patient since 2018)

I think the entire staff is wonderful. Dr. Klapper is the best!!!


StarStarStarStarStar I always enjoy visiting Simon Eye in Fox Run an... —    (Patient since 2018)

I always enjoy visiting Simon Eye in Fox Run and Dr. Gartner. It is a helpful, happy and friendly place. Thank


StarStarStarStarStar positive and professional experience  —    (Patient since 2018)

I always have a positive and professional experience at Simon. My doctor was caring and friendly. She did not rush me through the exam. She was very helpful. I'd definitely go to her again.


StarStarStarStarStar  —    (Patient since 2018)

As always, I am completely satisfied with my appointment with Dr. Brian Gardner. I feel confident that I am getting the best care. The staff was friendly and my exam started right on time.


StarStarStarStarStar Everyone in the office was very nice and helpfu... —    (Patient since 2018)

Everyone in the office was very nice and helpful, this was my first visit to this office and I enjoyed the experience.


StarStarStarStarStar Experienced staff and great service. —    (Patient since 2017)

Experienced staff and great service.


StarStarStarStarStar  —    (Patient since 2018)

Good visit. Really nice employees. Can't wait to see my new glasses.


StarStarStarStarStar I feel like I'm always taken care of at Simon E... —    (Patient since 2018)

I feel like I'm always taken care of at Simon Eyes. Everyone is friendly and helpful. I love purchasing new glasses.


StarStarStarStarStar Friendly and helpful staff. Excellent doctors.... —    (Patient since 2018)

Friendly and helpful staff. Excellent doctors.


StarStarStarStarStar This office is always fast, and friendly  —    (Patient since 2018)

This office is always fast, and friendly


StarStarStarStarStar Dr Brian Gardner was great —    (Patient since 2018)

Dr Brian Gardner was great


StarStarStarStarStar We saw Brian Gardner and our experience was awe... —    (Patient since 2018)

We saw Brian Gardner and our experience was awesome as always. I first brought my son to see him at 12yrs old. He is now 18 and my entire family goes to see Dr Gardner.


StarStarStarStarStar Brian gardner is the absolute best. He is very ... —    (Patient since 2018)

Brian gardner is the absolute best. He is very professional, a perfect gentleman and know how to interact with kids as well as adults with different personalities.....


StarStarStarStarStar 5 stars —    (Patient since 2018)

I always regret going to a dr. I waited till I could not put it off. These folks at the Fox run location was excellent. Made my nerves go away n Dr Bryant took the time with me to find out what I needed. Very caring n informative ,


StarStarStarStarNo Star Simon Eye @ Fox Run - Friendly and ontime. —    (Patient since 2018)

Doctors and office / medical assistants at Simon Eye Associates (Fox Run) are great. They have a great attitude and provide excellent customer service. This is my fourth visit in the last three years and my time was never wasted. They do not take anything for granted.


StarStarStarStarStar It is a wonderful staff at Fox Run and they are... —    (Patient since 2018)

It is a wonderful staff at Fox Run and they are always willing to help in any way.


StarStarStarStarStar I have been going to Simon eye in Newark for ab... —    (Patient since 2017)

I have been going to Simon eye in Newark for about twelve years. I have never had a problem with anyone, or anything. Today was exceptional I did not have an appointment, but my eye felt like I had a tear, and I was worried, because I had bi- lateral eye tear late last year. They saw me in a timely manner, and everyone was professional. Dr Clapper was her usual kind, and caring self. Nice place for eye care.


StarStarStarStarStar I appreciated the attention and service. Checks... —    (Patient since 2018)

I appreciated the attention and service. Checks and double-checks were performed to insure everything was fine for me.


StarStarStarStarStar As always, Simon staff remains professional, co... —    (Patient since 2018)

As always, Simon staff remains professional, courteous and friendly.


StarStarStarStarStar Dr. Gardner is a great doctor and is he so plea... —    (Patient since 2017)

Dr. Gardner is a great doctor and is he so pleasant. He is thorough and always professional.


StarStarStarStarStar I love Simon Eye. —    (Patient since 2017)

Everyone in the office was friendly, courteous, with pretty smile but most of all knowledgeable of what to say/and do. I love Simon Eye. I also picked out some beautiful frames that make me look 20 years younger.


StarStarStarStarStar Thomas Russell eye exam —    (Patient since 2018)

My appointment went without a hitch. All personnel were friendly, well groomed and efficient. Your attention to detail exceeded my expectations.


StarStarStarStarStar Dr Hernandez is excellent  —    (Patient since 2017)

Dr Hernandez is excellent


StarStarStarStarStar Great staff and doctors. Very thorough exam. —    (Patient since 2018)

Great staff and doctors. Very thorough exam.


StarStarStarStarStar Love Dr. Gardener! Very professional. It is o... —    (Patient since 2018)

Love Dr. Gardener! Very professional. It is obvious that he enjoys his patients and really does treat them like his own family. Takes the time to explain and to answer questions. Linda Clark


StarStarStarStarStar Had an occular emergency and practice at Fox Ru... —    (Patient since 2017)

Had an occular emergency and practice at Fox Run provided an appointment within the hour!


StarStarStarStarStar Excellent! First, I had to reschedule my origi... —    (Patient since 2017)

Excellent! First, I had to reschedule my original appointment and I was able to get another appointment very quickly. Second, the visit was great. From checking it to having testing done to seeing the doctor, everything was smooth and seamless.


StarStarStarStarStar Dr. indicated he would give me or prescribe an ... —    (Patient since 2018)

Dr. indicated he would give me or prescribe an allergy medication for irritated eye. None was given.


StarStarStarStarStar Awesome people, great atmosphere, and prof —    (Patient since 2018)

Awesome people, great atmosphere, and professional


StarStarStarStarStar Not pleased with my last visit. It appears the ... —    (Patient since 2018)

Not pleased with my last visit. It appears the practices are getting similar to those of a mechanic that knows you have auto repair insurance and, and continues to look for something wrong with your car speculating on various possible issues as needed to scare you into returning for more exams, test, etc for return visits back that are being paid by the health insurance provider. After this last visit; I will be looking into alternative eye care from a repeatable Ophthalmologists as oppose to continuing the services Dr. Gardner at your Fox Run location.


StarStarStarStarStar  —    (Patient since 2018)

I have been going to Simon Eye associates for about 20 years. Still very pleased with the professional service I receive and pleasant, accomodating staff.


StarStarStarStarStar Great choices of eye wear  —    (Patient since 2018)

Friendly professional staff and a good choice of glasses and contacts.


StarStarStarStarStar I have made appointments on line in the past, w... —    (Patient since 2018)

I have made appointments on line in the past, waited for a response, & had to call back due to lack of response. This time I needed a appointment righr away, so I called.


StarStarStarStarStar The office is very clean, the staff is friendly... —    (Patient since 2018)

The office is very clean, the staff is friendly, and I did not wait a long time to be seen.


StarStarStarStarStar Very good Doctors and pleasent office workers. ... —    (Patient since 2018)

Very good Doctors and pleasent office workers. I am very pleased with my Docter.


StarStarStarStarStar This is a great family eye doctor! —    (Patient since 2017)

Simon Eye has been our family eye doctor for years. We always receive excellent care, don't feel rushed and doctors answer all questions, take their time with you and it's usually pretty easy to get an appointment. The optical department isn't pushy, and they have a great selection of frames.


StarStarStarStarStar Always get great care. —    (Patient since 2018)

Always get professional care at Simon eye Fox Run.


StarStarStarStarStar I love these eye doctors so much that I am a se... —    (Patient since 2018)

I love these eye doctors so much that I am a self pay I refuse to use my eye insurance because I do not like the doctors they offer. They are very caring and take one on one care of every patients. They always have appointments when I need them and there is always someone their to help.


StarStarStarStarStar Great professionals with excellent skill and ad... —    (Patient since 2018)

Great professionals with excellent skill and advice. Thank you.


StarStarStarStarStar Very polite and helpful! —    (Patient since 2018)

I went here to get contacts for the first time and everybody was supportive and helpful getting me through the process.


StarStarStarStarStar Very thorough and professional —    (Patient since 2018)

I have always found Simon Eye Associates to be very professional and thoroughly in all aspects of my eye care. They take the time to do a thorough exam, explain things to me and answer any questions I may have.


StarStarStarStarStar Wouldn't go to no other company! —    (Patient since 2018)

Wouldn't go to no other company!


StarStarStarStarStar I enjoy going to see Dr Senall. He is great. Ve... —    (Patient since 2018)

I enjoy going to see Dr Senall. He is great. Very professional and easy to talk to. The staff is friendly too.


StarStarStarStarStar Excellent Service —    (Patient since 2018)

The professionalism at Simon Eye is incredible. They were prompt and attentive. It made for a quick appointment.


StarStarStarStarStar Best  —    (Patient since 2018)

Best Service from the receptionist to the doctor


StarStarStarStarStar Always a good experience.  —    (Patient since 2018)

I always have a good experience when I have my eye exam. Everyone is so very nice and friendly and professional as well. When I leave I feel my eyes have been checked and taken care of very well.


StarStarStarStarStar change that song.. i keep humming it —    (Patient since 2018)

well if i had to choose going to the doctor the dentist or you guys? i would pick you guy/ladies..i am very happy with the way i have been treated everytime i have been there or called,,great service.. great people.. i wouldnt change a thing ,,well the song you have to hear while on hold..you can change that but seriouly love you guys and i plan on staying a custmer..


StarStarStarStarStar Dr. Clapper  —    (Patient since 2017)

I just love Dr. Clapper, she is the best Ophthalmologist I have ever been to for the problems with my eyes. She found problems with my eyes, sent me to have them corrected (sent me to the best doctors in the field). Also, she sent me to have cataract surgery on both eyes, I can see so clearly now. I just love her, she is my doctor for life.


StarStarStarStarStar OUTSATNDING!! Dr. Clapper was great! —    (Patient since 2017)

OUTSATNDING!! Dr. Clapper was great!


StarStarStarStarStar I had a very good experience. Dr Gardner is aw... —    (Patient since 2018)

I had a very good experience. Dr Gardner is awesome ! And the office staff as well.


StarStarStarStarStar Airways like the nice smiling faces of the girl... —    (Patient since 2018)

Airways like the nice smiling faces of the girls at the front counter, so welcoming. The girl I had check my eyes this time was very Thorough and took her time.


StarStarStarStarStar Dr. Gardner is very thorough. —    (Patient since 2018)

Dr. Gardner is very thorough and takes his time to make sure I understand what’s going on with my eyes.


StarStarStarStarStar Secretary —    (Patient since 2018)

Always have a good experience there. Everyone is always professional and nice. Doctor Gardner is the best!!


StarStarStarStarNo Star The staff is friendly and efficient. —    (Patient since 2018)

The staff is friendly and efficient.


StarStarStarStarStar Great Visit. Great Doctor!! —    (Patient since 2018)

Great Visit. Great Doctor!!


StarStarStarStarStar Doctor was very nice, from the receptionist to ... —    (Patient since 2018)

Doctor was very nice, from the receptionist to the doctor, everyone was friendly, engaging with y two small kids even though I was the patient!


StarStarStarStarStar Exceptional Service  —    (Patient since 2018)

Everything dealing with Simon Eye Associates is the very best.


StarStarStarStarStar I know I should follow-up on my eye exam on a r... —    (Patient since 2018)

I know I should follow-up on my eye exam on a regular basic! So I like how your staff calls and remind patient for there follow-up keep doing what you are doing. Eventually the patient will call & schedule there appointment. I don't call that harassment, I called that being concern Great Job!


StarStarStarStarStar Best experience I had at the eye doctor! —    (Patient since 2018)

Best experience I had at the eye doctor! The staff was extremely helpful and attentive and were willing to go above and beyond my expectations to get me my prefect pair of glasses.


StarStarStarStarStar Dr. Senall great and Melanie VERY helpful! —    (Patient since 2017)

Dr. Senall is very thorough and always explains things in a way a layperson can understand. Trying new drops for dry eye. Hopeful! And, I had questions about my (somewhat unusual) vision insurance. Melanie went OUT OF HER WAY to assist me and get all the answers I needed, despite it being a time-consuming process. All very cheerfully, I might add! Thanks, Simon Eye! Always a good experience!


StarStarStarStarStar By Far the best experiance at a Doctors office ... —    (Patient since 2018)

By Far the best experience at a Doctors office ever. Dr. Gardner is the best I've ever been with and I've been going to eye doctors for 50 years.


StarStarStarStarStar My family has been coming to Simon Eye Associat... —    (Patient since 2017)

My family has been coming to Simon Eye Associates for a over 6 years. We always come back year after year because the Doctors and staff are always courteous and take their time to answer any questions or issues that arise thru the year with our glasses or contacts.


StarStarStarStarStar I had a great visit to the Fox Run location. T... —    (Patient since 2018)

I had a great visit to the Fox Run location. The staff was friendly and knowledgeable. Also, Jeanette, who is a 4 year student, performed my examination and was very nice and thorough. (Dr. Levy did come in at the end and take a look too, and he was also very nice.)


StarStarStarStarStar grateful —    (Patient since 2017)

so grateful for accommodating my daughter even without an appointment the day when she thought that her contact lens still got stuck on her eyes, Staff and the Doctor are so helpful. and very professional .


StarStarStarStarStar Great visit!! Wonderful staff —    (Patient since 2018)

Great visit!! Wonderful staff


StarStarStarStarStar I love Dr. Gardner! He's the best. Overall I'd... —    (Patient since 2018)

I love Dr. Gardner! He's the best. Overall I'd say it was a great visit but the only thing that I think you need to work on is checking out. Love the girl that works your front desk but you need to give her more help during the day because she's doing everything and it seems like you are shorthanded which makes your customers wait and sometimes for long periods. Also, your contact lens person seems to make a lot of mistakes. She pulled my wrong prescription and it hasn't been the first time she has made an error. There have also been insurance errors and ordering of the wrong Contacts. Everyone makes mistakes but I think if she would slow down and take the time to look at what she's doing it would be a better experience overall.


StarStarStarStarStar I recommend you to go here the best!!! —    (Patient since 2018)

I recommend you to go here the best!!!


StarStarStarStarStar My visit  —    (Patient since 2018)

I was so impressed with this Eye Place & Eye Dr & the staff there so helpful with my Insurance also & the Girl was so helpful with me picking out Glasses & what was best for me very knowledgeable


StarStarStarStarNo Star all staff members i came into contact with were... —    (Patient since 2018)

all staff members i came into contact with were very pleasant and helpful


StarStarStarStarStar It was the best and thorough eye exam I've eve... —    (Patient since 2018)

It was the best and thorough eye exam I've ever had thank you


StarStarStarStarStar New to Delaware and glad I found Simon Eye —    (Patient since 2018)

I am new to the area and in need of a new eye doctor. I looked around and called a couple of place and all I got was answering machines. Simon Eye picked up the phone and too great care of me. The staff was very professional, courteous and efficient. I had a top notch experience. Thank you.


StarStarStarStarStar Dr. Angela Clapper rocks ! —    (Patient since 2018)

Dr. Angela Clapper rocks !


StarStarStarStarStar Personal for Dr. Senall —    (Patient since 2017)

Please let Dr. Senall know that my husband and I love "The Good Doctor" and that I haven't made the crust yet!! Thank you!!


StarStarStarStarStar Friendliest staff ever! —    (Patient since 2018)

Great service, people, and selection of glasses. You won't regret choosing Simon Eye Associates for your eye care!


StarStarStarStarStar Mr. Paul A Snipes Jr —    (Patient since 2017)

The visit was nice. Everything went perfect. I would recommend my friend and family members! Excellent!


StarStarStarStarStar Everything was very good with my last visit . L... —    (Patient since 2018)

Everything was very good with my last visit . Little to no waiting and very curtious staff.


StarStarStarStarStar Dr Gardner is great. He is thorough and friendl... —    (Patient since 2017)

Dr Gardner is great. He is thorough and friendly. He asks a lot of questions, so that he gets to understand my condition.


StarStarNo StarNo StarNo Star This was my first time being at Simon Eye and i... —    (Patient since 2018)

This was my first time being at Simon Eye and i did not have a good experience. My appointment was at 930 i did arrive early to fill out paperwork. I was called around 925 then was sat in this back area to wait for my doctor. I watched people be seated and leave the whole time i was waiting. I asked multiple works why i was sitting so long. I was not called until 1033. When visting the doctor he was confused on why he was seeing me , he asked if i was an add on which i wasn’t because i had an appointment. Then he tells me that the girls at the front desk put me in the wrong bin and that’s why i say so long. I was suppose to see a female eye doctor and ended up waiting for a doctor who had a packed schedule. I ended being late to my appointments later in the day because i sat so long. I switched to Simon because my old eye doctors were horrible at the paying part of my visit , but i will be considering going back to them.


StarStarStarStarStar Glad I switched to Simon Eye —    (Patient since 2018)

Excellent customer service throughout. Helpful staff for picking eyewear. Although office was full, it was expedient.


StarStarStarStarStar William Betts —    (Patient since 2018)

Was a great visit see you next year


StarStarStarStarStar Im always pleased with how efficient and person... —    (Patient since 2018)

Im always pleased with how efficient and personable the staff is at the Fox Run location of Simon Eye. Dr. Clapper is fantastic and puts me at ease while Im there.


StarStarStarStarStar Five Stars all around!!! —    (Patient since 2018)

Excellent and knowledgeable staff! My visit was very pleasant.


StarStarStarStarStar Amazing service and diagnostic results. Doctors... —    (Patient since 2017)

Amazing service and diagnostic results. Doctors very personable and thorough!


StarStarStarStarStar I was having trouble with vision in one eye and... —    (Patient since 2018)

I was having trouble with vision in one eye and Dr. Gardener did a thorough examination, recommended I see Dr. Toussaint the same day for further examination


StarStarStarStarStar Great Customer service and the whole staff are ... —    (Patient since 2018)

Great Customer service and the whole staff are very Helpful and knowledgeable.


StarStarStarStarStar Was greeted an I arrived and seen promptly. Al... —    (Patient since 2018)

Was greeted an I arrived and seen promptly. Always a good experience there.


StarStarStarStarStar Never a complaint. Pleasant experience as usual... —    (Patient since 2018)

Never a complaint. Pleasant experience as usual.


StarStarStarNo StarNo Star  —    (Patient since 2017)

I was called from the waiting room fairly quickly for the initial exam. However when I was taken back to the other examining room to be seen by Dr. Gardner I waited over 30 minutes before notifying the receptionist that I had not yet been seen. She then informed me that the Dr. was running behind. I would expect that I would have been informed vs. me having to ask what was causing the delay.


StarStarStarStarStar I've been coming to Simon Associates for severa... —    (Patient since 2017)

I've been coming to Simon Associates for several years and I feel safe knowing Dr. Clapper is my Eye Doctor. She has truly explain the Importance of taking care of your Diabetes with your eye care. If it wasn't for her telling me this, I would of have diabetes in my eyes. I just want to share how wonderful Dr. Clapper has been to me since I've been coming to your eye center. Thank You......


StarStarStarStarNo Star Optometrist is excellent. Always seem to have ... —    (Patient since 2017)

Optometrist is excellent. Always seem to have difficulty convincing eye care staff I have 2-pair glasses benefit.


StarStarStarNo StarNo Star I think Dr Gardner is a good eye doctor. —    (Patient since 2017)

I think Dr Gardner is a good eye doctor.


StarStarStarStarStar Always a pleasure! —    (Patient since 2017)

Always a pleasure! Staff is professional and efficient.


StarStarStarStarStar I always enjoy my visits...everyone is very nic... —    (Patient since 2017)

I always enjoy my visits...everyone is very nice ...my family have been coming here for over 15 years...


StarStarStarStarStar Dr Senall —    (Patient since 2017)

I have been a patient with Dr Senall for 20 years, at least 80 visits.He has always given outstanding service, I'm sure my vision todays is due to his great care


StarStarStarStarStar Extremely satisfied with the service at the Fox... —    (Patient since 2017)

Extremely satisfied with the service at the Fox Run Simon Eye location. Dr. Senall is a very thorough, personable and professional doctor. Would highly recommend.


StarStarStarStarStar On of the best doctors offices! —    (Patient since 2017)

On of the best doctors offices!


StarStarStarStarStar Dr. Senall is very thorough and professional —    (Patient since 2017)

Dr. Senall is very thorough and professional


StarStarStarStarNo Star Dr. Brian Gardner has been working with my old ... —    (Patient since 2017)

Dr. Brian Gardner has been working with my old eyes for the best solutions. Can't thank him enough. The Crew there is well too!


StarStarStarStarStar I love the service at the Bear office —    (Patient since 2017)

I love the service at the Bear office, because as soon as you walk in the door they acknowledge your presents with a smile; there is never a long wait before you are seen by the doctors, and the doctors really care about your health to the point where you think you are their favorite patient. I am a patient for life :-)


StarStarStarStarStar A great facility and a friendly examine. This i... —    (Patient since 2017)

A great facility and a friendly examine. This is a place to get an eye exam.


StarStarStarStarStar Very friendly and supportive.  —    (Patient since 2017)

Very friendly and supportive.


StarStarStarStarStar I have been with Simon Eye for over 10 years an... —    (Patient since 2017)

I have been with Simon Eye for over 10 years and still enjoy my visits every year.


StarStarStarStarStar  —    (Patient since 2016)

I have been coming here for many years, and it always has been a five star establishment , Including Dr. Gardner


StarStarStarStarStar I am very pleased with the service provided by ... —    (Patient since 2017)

I am very pleased with the service provided by Simon Eye. The staff is pleasant and personable.


StarStarStarStarStar I have been a patient of Dr. Brian Gardner for ... —    (Patient since 2017)

I have been a patient of Dr. Brian Gardner for many years. He is an asset to your company. He always answers all my questions and is very dependable to have all the right solutions.


StarStarStarStarStar The staff is always friendly and professional. ... —    (Patient since 2016)

The staff is always friendly and professional. I always feel welcome when I visit!!!


StarStarStarStarStar The place to go for your eyes! —    (Patient since 2017)

I’ve been with Simon Eye for a long time, and I see no reason to change! Great service and an always pleasant experience!


StarStarStarStarStar Yearly eye exam —    (Patient since 2017)

All the staff was very pleasant, I thought the doctor was very thorough and I like the large selection of eyewear.


StarStarStarStarStar Professionalism, aptitude, kindness and positiv... —    (Patient since 2017)

Professionalism, aptitude, kindness and positive attitude are words I think of when going to see Dr. Senall (Fox Run) and Judy for glasses (Limestone). I am THANKFUL I can rely on them to keep me healthy and fashionable! :)


StarStarStarStarStar Excellent service by Dr. Gardner. —    (Patient since 2017)

Excellent service by Dr. Gardner.


StarStarStarStarStar Received excellent service pay Dr. Gardner as u... —    (Patient since 2017)

Received excellent service pay Dr. Gardner as usual! He is a true professional. And the girls at the desk as well as assistants were wonderful and very helpful.


StarStarStarStarStar Last minute appointment —    (Patient since 2017)

I woke up with a very irritated eye. I called for an appointment and was given one that same morning. My issue was resolved quickly. Thanks, Simon Eye and Dr. Gardner


StarStarStarStarStar Dr. Gardner, is the best, always with a smile a... —    (Patient since 2017)

Dr. Gardner, is the best, always with a smile always have time for you, their is no other Dr..


StarStarStarStarStar I didn’t have to wait for my appointment time a... —    (Patient since 2017)

I didn’t have to wait for my appointment time and every step ran smoothly (exam, contact fitting and choosing new glasses). Everyone was friend and knowledgeable.


StarStarStarStarStar It was a good day! —    (Patient since 2017)

I was pleasantly satisfied with my visit to the Fox Run office this year. When I entered the office the girls behind the desk checked me in & then I was immediately taken in to the next office to have the girl check my eyes. She then took me down the hall to the exam room where I waited for the doctor. After about 15 minutes, the doctor came in to give me my examination. The whole process probably took a little over an hour. It was a good day!


StarStarStarStarStar This was my very first appointment with Simon E... —    (Patient since 2017)

This was my very first appointment with Simon Eye Associates. My friend referred me to the practice but I was still hesitate on going because my insurance is out of network. I also had been seeing my eye doctor for over 12 years and thought why change. I am so glad I made the appointment with Dr. Senall. The staff was friendly and convenient parking. The best part is that Dr. Senall did my eye exam himself! I have never had a doctor do my eye exam, it’s always been an eye care specialists “tech”. I was shocked! Dr. Senall answered all my questions, was super friendly, and was funny. I absolutely love this office and the doctors there. Everyone was super friendly even the doctors passing in the hallway. Thank you for a wonderful experience! Simon Eye is worth the extra few dollars for me!


StarStarStarStarStar Will definitely return yearly for glasses —    (Patient since 2017)

The visit was very timely and the staff was very helpful.


StarStarStarStarStar Great initial contact lens appointment  —    (Patient since 2017)

Great initial contact lens appointment


StarStarStarStarStar  —    (Patient since 2019)

The people at the Fox Run office are awesome. Dr Senate is super.


StarStarStarStarStar Efficient Follow Ups with All Appointments —    (Patient since 2017)

Efficient Follow Ups with All Appointments


StarStarStarStarStar Excellent staff and Dr. SENALL —    (Patient since 2017)

Excellent staff and Dr. SENALL


StarStarStarStarStar Forget my doctors name, but he was awesome. —    (Patient since 2017)

Forget my doctors name, but he was awesome.


StarStarStarStarStar Great appointment as always.  —    (Patient since 2017)

Great appointment as always.


StarStarStarStarStar I saw Dr Clapper this time, but all the doctors... —    (Patient since 2017)

I saw Dr Clapper this time, but all the doctors are friendly, and knowledgable. she took time to explain what she was doing, and listened to my questions. It turned out I had b/l retina tear. The office got me in to the retina specialist the very next day if that is not service I don't know what is. I am extreamly thankful to everyone there a possible retina detachment has been avoided because of a team effort. I have been going there for about 10 years, and will not stop now.


StarStarStarStarStar I know when —    (Patient since 2017)

I know when it is time for my eye exam I can expect competent, caring and professional service. That has never changed in all the time Dr. Senell and the staff have provided my optometric needs. So, I'm never apprehensive or worried for I know I'm in good hands.


StarStarStarStarNo Star 5 star service every time I go the —    (Patient since 2017)

5 star service every time I go there


StarStarStarStarStar Great service---This is my go to place  —    (Patient since 2017)

Great service---This is my go to place


StarStarStarStarStar Outstanding experience —    (Patient since 2017)

I'm delighted to have switched to Simon Eye a few years ago. Unlike my former eye doctor, Dr. Senall will squeeze me in quickly if something is wrong, and he's exceptionally good at diagnosing problems and figuring out complicated prescriptions for eyeglasses. With my insurance, the cost of glasses is very competitive, and the staff is efficient and friendly.


StarStarStarStarStar Professional & convenient —    (Patient since 2017)

Professional, quick & convenient!


StarStarStarStarNo Star  —    (Patient since 2017)

I have been seeing Dr. Gardener for years. Professional and convenient. They have a decent selection of glasses but much more for women than men.


StarStarStarStarStar Dr. Gardner is the best!  —    (Patient since 2017)

Dr. Gardner is the best! He explained changes to me and on two previous occasions he found a potentially major problem and referred me to a specialist. I would (and have) recommend him to my friends and family. He's very thorough and knowledgeable.


StarStarStarStarStar You all are very professional and wonderful. —    (Patient since 2017)

You all are very professional and wonderful.


StarStarStarStarStar My experience has always been positive. I had a... —    (Patient since 2017)

My experience has always been positive. I had a scheduled appointment at noon and arrived a half hour early but I didn't have to wait long before I was called to start the examination. The process was smooth and included explanations and photo's to visually show what was taking place within my eyes.


StarStarStarStarStar Thank You Dr. Clapper —    (Patient since 2017)

Another great experience with Dr. Clapper


StarStarStarStarStar Well satisfied with staff and Dr. Gardner! Had ... —    (Patient since 2017)

Well satisfied with staff and Dr. Gardner! Had to have referrals for further evaluations and appointments were made right there!


StarStarStarStarStar Great service as usual  —    (Patient since 2017)

As always a very pleasant experience. Dr Brian Gardner is fantastic. Always answers my questions and concerns. Very knowledgeable.


StarStarStarStarStar Everyone was kind and the appointment was quick... —    (Patient since 2017)

Everyone was kind and the appointment was quick and efficient!


StarStarStarStarNo Star Exam and time with Dr. Senall - excellent.  —    (Patient since 2017)

Had a visit with Dr. Senall and, as always, very pleased with his examination, etc. I was not pleased with the wait time, especially after the drops were put in my eyes. The staff apparently puts new people in the rooms thereby not leaving space to finish the exam. Then when I was finally finished, I was asked to sit down because there were a few people ahead of me to pay to check out. I just handed my check to the girl and didn't wait for another half hour. I had somewhere to be.


Reply

Dear Jan, Thank you for your feedback. We apologize for the wait and will definitely get that corrected. Great to hear you were very pleased with your visit with the doctor!

StarStarStarStarStar Dr. Small & Simon Eye  —    (Patient since 2017)

Dr. Senall is the best, I love Simon Eye!


StarStarStarStarStar It very easy and convent survey.  —    (Patient since 2017)

It very easy and convent survey.


StarStarStarStarStar The staff is always pleasant.and helpful. Dr S... —    (Patient since 2017)

The staff is always pleasant.and helpful. Dr Senall is knowledgeable, friendly and shares helpful insight concerning eye care. I wouldn't take my eyes anywhere else.


StarStarStarStarStar As always, Dr. Senal was prompt and very profes... —    (Patient since 2016)

As always, Dr. Senal was prompt and very professional. The staff is very friendly and always courteous. Regards, Denis j. Kwasnieski


StarStarStarStarStar Excellent service!!! Been a patient since 2011... —    (Patient since 2018)

Excellent service!!! Been a patient since 2011 and I've always been pleased with my exams, treatment, and understanding of conditions of eyes


StarStarStarStarStar I developed an eye problem one nite. Had to cal... —    (Patient since 2017)

I developed an eye problem one nite. Had to call off work the next day. I called Simon eye and they were able to get me in at 10:00 to assess my problem. Dr Gardner then sent me to a specialist for further work up. This all happened on a Friday of course. I was very appreciative of the care and timeliness to resolve my issue. Thank you.


StarStarStarStarStar I started with Simon Eye years ago and have alw... —    (Patient since 2017)

I started with Simon Eye years ago and have always had excellent experiences. My prescription was perfect after my first appointment with Dr. Clapper and I always return to the same great service. Everyone in the office has been fantastic.


StarStarStarStarStar Simon Eye Associates are excellent. When I fir... —    (Patient since 2017)

Simon Eye Associates are excellent. When I first moved to Delaware I used them for my annual vision care. Thereafter, I moved and tried another competitor. The other competitor failed! Simon eye ensures you get the right test, the right glasses and the right fit! Will not go anywhere else.


StarStarStarNo StarNo Star Great Exam with Long Wait —    (Patient since 2017)

The eye exam with Dr. Fernandez was excellent but there was a very long wait. The optical person was not pleasant when told we wanted frames and options that would be completely covered.


StarStarStarNo StarNo Star Great but long wait —    (Patient since 2017)

The exam was great with Dr. Fernandez but we waited a long time to be seen.


StarStarStarStarStar Excellent —    (Patient since 2017)

It was a great experience for my 6 year old son. The doctor (Dr. S) interacted well with my son and I. It was another great eye exam at Simon Eye.


StarStarStarStarNo Star Dr. Clapper = Excellent —    (Patient since 2017)

I love seeing Dr. Clapper! She is down to earth and thorough. It is always excellent with her. My experience in choosing glasses could've been better. It didn't start well. The person came off as irritated when I only wanted frames my insurance would cover. She then offered a pair that would be over a bit. I again had to say I only wanted frames and options that would be completely covered. This is the second time out of many that the eye glasses part has gone that route. I get exams and glasses for 4 people annually. It was a different lady for my youngest son's pair and she was fabulous. I do love going to Simon Eye and have had great experiences with their exams. I'd recommend them; just heads up when ordering glasses.


StarStarStarStarStar I received a discount due to a high deductible.... —    (Patient since 2017)

I received a discount due to a high deductible. Thanks.


StarStarStarStarStar We really like Dr. Gardner —    (Patient since 2017)

We really like Dr. Gardner the staff really knows what they are doing too, they get you in & out as quickly as you need to.


StarStarStarStarStar  —    (Patient since 2017)

Always on time, knowledgeable and friendly.


StarStarStarStarNo Star Satisfied Customer —    (Patient since 2017)

I have been a satisfied customer for many years. I have never had unpleasant experience.


StarStarStarStarStar I strongly recommend this office for eye care n... —    (Patient since 2017)

I strongly recommend this office for eye care needs. Very pleasantly staffed, the office is clean, well-organized, spacious, and comfortable. I have absolute confidence in Dr. Gardner.


StarStarStarStarStar  —    (Patient since 2018)

As usual, my Doctor was excellent. We went over my history and any changes that may have occurred in my eyes over the last several months. No additional problems appear to exist at this time.


StarStarStarStarStar Very disappointed  —    (Patient since 2017)

Very disappointed I never send bad reviews as i am a healthcare provider. I was dx with allergies on wednesday and givem drops for allergies [antihistamine]. My eye started to increase with pain and pus. I called the main number numerous times on Thursday in which at one point was told 2 prescriptions for steriod and antibiotic where sent to the pharmacy. I called back again x2 times to check to find out now prescriptions where called and they could not get ahold of a technician. I called today and said they would fit me in . My eye is now blurry and very painful in the am. I called a specialist who fit me in with appt right away and now i am on antibiotics and steriods drops with antibiotic pills i know most surveys people will just read and say it wasnt my fault. I am very dissapointed. If i decide to stay i will be going back to middletown


Reply

Dear Kerry, Thank you for letting us know. I apologize that you were not taken care of immediately. Our Director of Customer Service will contact you to be sure you are improving and see if there is anything else we can do for you. We will be happy to see you at Middletown or any of our offices.

StarStarStarStarStar Friendly staff and knowledgeable doctors! —    (Patient since 2017)

Friendly staff and knowledgeable doctors!


StarStarStarStarStar My husband and I had a great experience at our ... —    (Patient since 2017)

My husband and I had a great experience at our check up. All the staff were very courteous and accommodating.


StarStarStarStarStar  —    (Patient since 2017)

Every visit - whether it be for simple adjustments to my glasses, or a full eye exam - the staff at the Fox Run location are friendly and professional. The visits run smoothly and each staff member I encounter makes me feel welcome and assured that I am getting the care I need.


StarStarNo StarNo StarNo Star Appointments on line —    (Patient since 2018)

I was reminded on line to make my annual appointment, but after 2 attempts to do so, I received no reply. So I made my appointment by phone. By phone is a good option, but don't advertise the on line option if you're not going to respond.


Reply

Dear Kaye, We will certainly look into what happened with the on line request and apologize that it did not get responded to. Thank you for calling to make an appointment. We appreciate your loyalty to Simon Eye!

StarStarStarStarStar Dr. Clapper was excellent! —    (Patient since 2017)

Dr. Clapper was excellent, patient and very concerned with helping me get the right contact prescription.


StarStarStarStarStar Always a great experience —    (Patient since 2017)

From the office workers to techs to doctors, everyone is knowledgeable, helpful and friendly!


StarStarStarStarStar They are warm amd inviting.  —    (Patient since 2017)

They are warm amd inviting.


StarStarStarStarStar Awesome Place!!! —    (Patient since 2017)

Always a great experience!!!! Everyone is friendly, professional and extremely helpful.


StarNo StarNo StarNo StarNo Star Front desk was terrible and not good service. —    (Patient since 2017)

Front desk was terrible and not good service.


Reply

Dear Mark, Thank you for letting us know. Our goal is 100% patient satisfaction and will get this corrected immediately. If there is anything else we can help you with, please call our Director, Customer Service at 302-239-1933 x222.

StarStarStarStarStar Excellent —    (Patient since 2019)

It had been a long time since I've had an eye exam and couldn't be more satisfied with my experience. They were friendly, punctual and extremely thorough.


StarStarStarStarStar I always receive great care and attention at Si... —    (Patient since 2018)

I always receive great care and attention at Simon Eye.


StarStarStarStarStar What more could you ask for? —    (Patient since 2017)

Warm and friendly staff, thorough and professional eye exam performed by knowledgeable, top flight doctors, great selection of eyewear with quick service by a well trained and talented optical staff. What more could you ask for?


StarStarStarStarStar My experience was fabulous. Dr. Gartner and hi... —    (Patient since 2018)

My experience was fabulous. Dr. Gartner and his associates could not be more wonderful. LaVerne King


StarStarStarStarStar  —    (Patient since 2018)

I have been seeing Dr Klapper for many years now. She is very friendly and always answers any questions I have. I trust her with my eyes.


StarStarStarStarStar Great famliy place! Very professional and on-t... —    (Patient since 2019)

Great famliy place! Very professional and on-time service! Would recommend for anyone!


StarStarStarStarStar Friendly and thorough; helpful since I don't li... —    (Patient since 2019)

Friendly and thorough; helpful since I don't like my eyes examined; would recommend this office to anyone


StarStarStarStarStar Fast and friendly service; very professional; w... —    (Patient since 2019)

Fast and friendly service; very professional; would recommend this office


StarStarStarStarStar  —    (Patient since 2018)

Everything was perfect. I was in and out with my check up and things were explained in detail where needed.


StarStarStarStarStar  —    (Patient since 2018)

I called in the morning for a sty on my eye and was able to be seen that morning. Dr Senall was very pleasant. Good experience.


StarStarStarStarStar Quarterly Check upj —    (Patient since 2017)

Quarterly check up for ocular hypertension. Went well.


StarStarStarStarStar Always impressed with practice, everyone is ver... —    (Patient since 2018)

Always impressed with practice, everyone is very nice and professional.


StarStarStarStarStar They saved my life. —    (Patient since 2018)

I love Simon Eye. They saved my life because they found that I had had a mini stroke in my left eye. That sent me on a journey to a heart doctor and he gave me new medications that have really improved my life. All I can say is a "Big Thank You" Dr. Jenna Korsan, O.D. Everyone should pay attention to the TV commercials about having eye check ups.


StarStarStarStarStar I loved my experience.  —    (Patient since 2018)

I loved my experience.They took us in very quickly! Everyone was very nice and informative. We felt they were very thorough and helpful.


StarStarStarStarStar Dr Brian Gardner is very good. He takes the tim... —    (Patient since 2018)

Dr Brian Gardner is very good. He takes the time too explain every step.


StarStarStarStarStar got speedy appointment and fantastic treatment —    (Patient since 2017)

got speedy appointment and fantastic treatment


StarStarStarStarStar Always very professional and friendly, couldn't... —    (Patient since 2016)

Always very professional and friendly, couldn't ask for anything better!


StarStarStarStarStar Happy Patient —    (Patient since 2018)

I'm always satisfied when I visit the Fox Run office , Dr. Gardner is AWESOME!


StarStarStarStarStar Great Service —    (Patient since 2017)

Always great service from the front desk to the exam


StarStarStarNo StarNo Star Great Dr Gardener but much longer than expected —    (Patient since 2017)

I like this office and the staff. I really like Dr Gardener. The staff told me to plan for 30 minutes but I knew better. I was on time for my appt and I was there for 1:15 hour. This was a bad surprise and it made me late for my next appt. I will still go back to this location.


StarStarStarStarStar Very pleasant atmosphere. Friendly staff. Great... —    (Patient since 2018)

Very pleasant atmosphere. Friendly staff. Great doctor Dr. Senal


StarStarStarStarStar Excellent!! —    (Patient since 2018)

I've been a patient at Simon Eye under Dr. Brian Gardner for many years and my visits have always been positive! He's thorough, friendly, explains everything he's doing!


StarStarStarStarStar Great service and very friendly.  —    (Patient since 2017)

Great service and very friendly.


StarStarStarStarStar Mr Gardner was very professional and polite. —    (Patient since 2017)

Mr Gardner was very professional and polite. He took care of my eye problem and also sent me to a specialist. I recommend going there and I will definitely be returning. The staff was friendly and polite.


StarStarStarStarStar Another great experience from front desk to Dr.... —    (Patient since 2017)

Another great experience from front desk to Dr. Senall. Very pleasant, courteous and knowledgeable staff.


StarStarStarStarStar Simone Eye has the best service and glasses sel... —    (Patient since 2018)

Simone Eye has the best service and glasses selection. They are very efficient, friendly, and the doctors listen to your concerns. I have been a patient for 4 years now and I love it!


StarStarStarStarStar I was initially concerned that a resident was p... —    (Patient since 2019)

I was initially concerned that a resident was providing my care in lieu of Dr. Clapper. However, after under going the exam, I was comfortable that he was not only providing sound care but the process was reviewed by Dr. Clapper who confirmed his technique and outcome. I was pleased.


StarStarStarStarStar I am always happy with the eye services I recei... —    (Patient since 2018)

I am always happy with the eye services I receive at Simon Eyes.


StarStarStarStarStar Have been going to Simon eye for many years.hav... —    (Patient since 2018)

Have been going to Simon eye for many years.have always had a good experience.


StarStarStarStarStar Doctors were very friendly and explained all th... —    (Patient since 2017)

Doctors were very friendly and explained all the details/instructions very clearly.


StarStarStarStarStar The right combination of professionalism and pe... —    (Patient since 2018)

The right combination of professionalism and personalized care.


StarStarStarStarStar Five stars is a good representation of my exper... —    (Patient since 2018)

Five stars is a good representation of my experiences at Simon Eye/Fox Run. I am seen in a timely fashion. The exam is thorough. Everything is carefully explained to me and all my questions are answered. I am in need of an eye surgeon for a small procedure. Everyone from Dr. Clapper to the receptionist were diligent in connecting me with one and with following up on my making an appointment so that my records could be shared. In the past I have recommended Dr. Clapper and the team with no hesitation and will continue to do so.


StarStarStarStarStar Excellent format and user friendly. —    (Patient since 2017)

Excellent format and user friendly.


StarStarStarStarStar Awesome! —    (Patient since 2018)

In my fifty five years of needing glasses I have never experienced as comprehensive and caring eye exam as I have at Simon Eye. Thanks


StarStarStarStarStar Helpful friendly and thorough. —    (Patient since 2017)

I saw Dr Gardner and he was very thorough and friendly. Everone that works there are very helpful and friendly.


StarStarStarStarStar Our experience was great. The doctor was very f... —    (Patient since 2017)

Our experience was great. The doctor was very friendly.


StarStarStarStarStar  —    (Patient since 2018)

Dr Angela Clapper was professional, kind and helpful.


StarStarStarStarStar Great Awesome ..., I drive from Philadelphia t... —    (Patient since 2018)

Great Awesome ..., I drive from Philadelphia to use Simon Eyes the staff and the doctors are that good.


StarStarStarStarStar Professional and pleasant employees —    (Patient since 2017)

Everyone in the office was professional and knowledgeable. Also I did not have a long wait time like most Doctors offices. Great experience.


StarStarStarStarStar  —    (Patient since 2018)

Always have a good experience at Simon Eye. Dr. Sennall is the greatest.


StarStarStarStarStar Always enjoy my visit with Dr. GARDNER. He is s... —    (Patient since 2018)

Always enjoy my visit with Dr. GARDNER. He is so friendly and never seems hurried. Always has time to answer questions and explain things. He is efficient and knowledgeable. He is definitely an asset to your Fox Run office.


StarStarStarStarStar I appreciate the very best care that Dr. Garden... —    (Patient since 2018)

I appreciate the very best care that Dr. Gardener and his staff provide. They are friendly and very professional.


StarStarStarStarStar Very good exam. —    (Patient since 2018)

Very good service. Dr. Brian Gardner always gives a very thorough exam.


StarStarStarNo StarNo Star Failure to contact/alert/waiting time —    (Patient since 2019)

It would be greatly appreciated to contact or reach out to your patients if there were any issues with insurance such as CAN'T FIND, this will eliminate frustration and a long waiting period for people with appointments. I came in to office, had to wait 20 minutes before I was even waited on, to find out they were not able to locate me on my husband's insurance, since it was listed under his SSN. Instead of calling me PRIOR to my appt to alert me, I had to wait and go around circles to ensure I could attend my appt. Then, I get into the room then had to wait another 15 minutes to know I was being seen by an INTERN (which) I did not appreciate NOT knowing and expected my doctor, the visit was so extra long due to things we could void/


Reply

Thank you for taking the time to provide us with your feedback. You are right; we do expect patients to be contacted if there are any insurance issues prior to their appointment time. Our Director of Customer Service will look into what happened and get it corrected. We know your time is valuable and apologize that you had to wait.

StarStarStarStarStar Great and pleasant staff  —    (Patient since 2017)

Great and pleasant staff


StarStarStarStarStar Twenty Twenty —    (Patient since 2017)

Staight forward, professional and nice as well, when was the last time you heard anyone say that about their doctor. Dr, Klapper is great!


StarStarStarNo StarNo Star The doc and ladies behind the counter were grea... —    (Patient since 2017)

The doc and ladies behind the counter were great with sweet personalities. Ladies doing the eyeglasses need to get some personality. All 3 sat there and didn't help me once. None had customers either. It was like you were interrupting their conversation. My husband was in the same day and felt the same way. Tell these ladies they need better customer service skills.


Reply

Thank you for letting us know. This will definitely be addressed and you will see improvement next time you visit.

StarStarStarStarStar I was very pleased with the service I received ... —    (Patient since 2017)

I was very pleased with the service I received at the fox run office of Simon eye.


StarStarStarStarStar Fantastic service and outstanding staff! I lov... —    (Patient since 2018)

Fantastic service and outstanding staff! I love the Fox Run location and Dr. Brian Gardner! They also always have a nice selection of current designer frames that I can't resist purchasing from each year!


StarStarStarStarStar Always very thorough with Dr. Senall —    (Patient since 2018)

Always very thorough with Dr. Senall


StarStarNo StarNo StarNo Star When I have an appointment I am punctual, in fa... —    (Patient since 2017)

When I have an appointment I am punctual, in fact I come in early in case there is paper work. I expect you to take the appointment time seriously, don't enjoy waiting half an hour past my appointment time, will not do that again.


Reply

Thank you for your feedback. We know your time is valuable and apologize that you had to wait. Our Director of Customer Service will look into what happened here and get it corrected. We expect our patients to be seen on time.

StarStarStarStarStar Extremely happy! —    (Patient since 2017)

I am always extremely happy with the customer service we receive at Simon Eye, Fox Run. Friendly, prompt and efficient doctors and staff!


StarStarStarStarStar Yes, I would recommend Simon Eye! They are ve... —    (Patient since 2017)

Yes, I would recommend Simon Eye! They are very thorough, informative, and pleasantly take their time with each patient.


StarStarStarStarStar I am so impressed with how clean, courteous, pr... —    (Patient since 2018)

I am so impressed with how clean, courteous, professional and helpful your staff and doctors are.


StarStarStarStarStar Best care. —    (Patient since 2018)

I called on a Friday with a problem and the office fit me right in. Everyone was most helpful from the front desk to Dr. Senal, to the billing people. We have been a patient with your office for over 30 years and have found all of our visits to be excellent.


StarStarStarStarStar Seen quickly. Great staff, Friendly Dr. —    (Patient since 2019)

Seen quickly. Great staff, Friendly Dr.


StarStarStarStarStar Dr. Gardner is excellent.  —    (Patient since 2017)

Dr. Gardner is excellent.


StarStarStarStarStar Very professional and friendly as well. —    (Patient since 2018)

Very professional and friendly as well.


StarStarStarStarStar A very good annual eye exam with Dr. Brian Gard... —    (Patient since 2018)

A very good annual eye exam with Dr. Brian Gardner, as usual.


StarStarStarStarStar Customer loyalty counts and you've earned it. —    (Patient since 2017)

Customer loyalty counts, and is acquired by excellence in Service, Commitment to patient's good vision status and well being. That's why I took the recommendation of a friend to go to Simon Eye Associates when I moved to DE in 2005! Stilll with you. I am very pleased with Dr. Brian Gardner, who is my primary eye doctor - his knowledge, experience, professionalism, courtesy and consideration are commendable.


StarStarStarStarStar Good Help is Hard to Find —    (Patient since 2017)

Dr. Clapper was excellent!! The front desk staff was NOT. Rude and unprofessional was the name of the gam on February 22. And if one does not like her job or search for excellence in it, then she should look for alternate employment.


StarStarStarStarStar Dr Senall is WONDERFUL! Always pleasant and pr... —    (Patient since 2018)

Dr Senall is WONDERFUL! Always pleasant and professional. I am moving to Sussex County but will continue to come up here just to see him.


StarStarStarStarStar Our visit was fantastic. We love Dr. Clapper! —    (Patient since 2018)

Our visit was fantastic. We love Dr. Clapper!


StarStarStarStarStar I give you a great review my step son Kerron Ca... —    (Patient since 2018)

I give you a great review my step son Kerron Cain comes to you guys for his needs.


StarStarStarStarStar 1st eye doctor appointment and the team at Simo... —    (Patient since 2017)

1st eye doctor appointment and the team at Simon made it an easy and informative process. Thanks and I'll be back!


StarStarStarStarStar Simon Eye Associates is the finest! Dr. Joseph ... —    (Patient since 2017)

Simon Eye Associates is the finest! Dr. Joseph Senall is the best ...I travel 45 minutes to see him versus someone else! I got sunglasses this visit. ❤️


StarStarStarStarStar Catherine the racist  —    (Patient since 2016)

We are a family of 5 who have been coming to Dr. Gardner for years. Upon check out, I was informed by Catherine the was a $20 Co pay from last years visit. I then stated to this girl, as I refuse to say her name again that there must be some mistake, we not only make our co pay at the time of visit but that we would not have been able to pick up our glasses with a balance, to which she replied you could have snuck out without paying. That's not where it ended, as I was correcting this person on her wording she screamed SHUT UP at the top of her lungs, where not only I could hear but anyone in the building could also.Needless to say I nor my family will be returning to this location.


StarStarStarStarStar Dr. Klapper is wonderful. She always takes her... —    (Patient since 2018)

Dr. Klapper is wonderful. She always takes her time with me, explains everything, and seems to be very thorough. I arrived a few minutes early, and was actually taken back early.


StarStarStarStarStar Sandra Zugehoer. —    (Patient since 2018)

My rating would be 5 stars. I come to your practice regularly. My Doctor is Brian Gardener, whom I am very satisfied with. I am older (70) and he keeps check on me. His exams are very thorough and he answers all my questions. I didn't have a change in my prescription this time.


StarNo StarNo StarNo StarNo Star Unrespectful —    (Patient since 2016)

I have been there twice, in both occasions I had to wait more than one hour for the doctor, who was with another patient during my appointment time, there is not respect for others time at all, totally disappointed.


Reply

Thank you for your feedback. Our doctors do everything possible to see patients at their scheduled time but occasionally there are cases that take longer than expected. We do know your time is valuable and apologize you had to wait.

StarStarStarStarStar Great service A+ The girls at the front desk ar... —    (Patient since 2016)

Great service A+ The girls at the front desk are great and very helpful, careing and professonel


StarStarStarStarStar It's very easy to navigate your website.  —    (Patient since 2015)

It's very easy to navigate your website.


StarStarStarStarStar Staff is courteous and very friendly.  —    (Patient since 2016)

Staff is courteous and very friendly.


StarStarStarStarStar Great customer service.  —    (Patient since 2019)

Great customer service.


StarStarStarStarStar Very pleased! —    (Patient since 2018)

Dr. Gardner did a thorough examination as always and so did the technician. The ladies in the front desk are very pleasant and friendly. You have a huge selection of eye glasses! Thank you.


StarStarStarStarStar Good visit professional staff —    (Patient since 2017)

Good visit professional staff


StarStarStarStarStar My Doctor was the best! So informative and supp... —    (Patient since 2018)

My Doctor was the best! So informative and supportive!


StarStarStarStarStar Great customer service in the eye exam and the ... —    (Patient since 2019)

Great customer service in the eye exam and the glasses frame selection. The doctor took a great deal of time in explaining options. The technicians were outstanding.


StarStarStarStarStar Simon Eye Care - Fox Run —    (Patient since 2018)

My first visit! Very nice staff and doctors, organized. the office was clean and modern. Glad I switched.


StarStarStarStarStar Dr. J.Senall is a good doctor. Even though... —    (Patient since 2017)

Dr. J.Senall is a excellent doctor. Even though I moved from Delaware 11 year's ago, I still travel from Louisiana see him for my annual visit.


StarStarStarStarStar  —    (Patient since 2017)

Nice and clean office. Professional staff. I've been going to Simon Eyes since I was 12 and I've noticed that their prices are better than other offices that I've visited.


StarStarStarStarStar I have no complaints. Great place to come the s... —    (Patient since 2017)

I have no complaints. Great place to come the staff is always polite and friendly. Dr. Klapper is great takes time I feel she does a thorough evaluation it's always a pleasure to come there.


StarStarStarStarStar Doctor is fantastic i would have no issues send... —    (Patient since 2016)

Doctor is fantastic i would have no issues sending friends and family to hom


StarStarStarStarStar Excellent service and good staff.. Facility is ... —    (Patient since 2016)

Excellent service and good staff.. Facility is well maintained and customer friendly


StarStarStarStarStar great doctor —    (Patient since 2016)

It was a pleasure having my eyes looked at with a knowledgeable doctor,with a positive approch to problems I have, I will be back in a month for a follow-up..he actually listened to my problems. A big thank you.


StarStarStarStarStar Pleasant Experience —    (Patient since 2018)

This was my first visit to a Simon Eye facility. I was impressed with the pleasant professional staff, as well as the cleanliness and appearance of the facility at Fox Run.


StarStarStarStarStar You won't regret going to Simon Eye Associates. —    (Patient since 2016)

I was impressed and completely satisfied with my visit to Simon Eye. The staff made me feel comfortable and welcomed and my doctor was AWESOME.


StarStarStarStarStar Dr. Korsan was terrific! —    (Patient since 2017)

Dr. Korsan was terrific! We talked about my prescription and frustration having to either take my glasses off or use readers with my contacts and went the multifocal route. My results were great and love not having to use readers or take glasses on and off.


StarStarStarStarStar My experience was great.  —    (Patient since 2018)

My experience was great. This office is organized and they feel like they have a process that moves you along without sacrificing care. I enjoy going to the eye doctor (!)


StarStarStarStarStar Dr.Simon was fast and professional. —    (Patient since 2018)

Dr.Simon was fast and professional.


StarStarStarStarStar Excellence service and communication —    (Patient since 2017)

Excellence service and communication


StarStarStarStarStar Always very helpful and professional. My family... —    (Patient since 2017)

Always very helpful and professional. My family has been coming here for years and never had an issue with the Doctors or their pleasant staff.


StarStarStarStarStar He did everything I could have asked. —    (Patient since 2017)

He did everything I could have asked.


StarStarStarStarStar Knowledgeable and thorough eye care. —    (Patient since 2017)

Knowledgeable and thorough eye care.


StarStarStarStarStar It's always a pleasure. Great job! —    (Patient since 2016)

It's always a pleasure. Great job!


StarStarStarNo StarNo Star I've been a patient with Simon Eye for many yea... —    (Patient since 2017)

I've been a patient with Simon Eye for many years and while I enjoy the visits with my doctor I find the staff to be insincere. While I understand that you have a busy office I expect the staff to treat my 2-3 minutes with them as if I am their only patient - that means do not claim to have taken my blood pressure when you haven't and put down your phone until we are finished.


Reply

Thank you for your feedback. You are right! Our Director of Customer Service will look into this and get it handled.

StarStarStarStarStar The staff is very professional and the office i... —    (Patient since 2017)

The staff is very professional and the office is well organized and comfortable.


StarStarStarStarStar I am a big fan of Simon Eye Associates! I have ... —    (Patient since 2017)

I am a big fan of Simon Eye Associates! I have been a loyal patient since I came to Delaware 19 years ago.


Reply

Wow Melissa! That is great. Thank you for your loyalty!!

StarStarStarStarStar Friendly & Professional service. —    (Patient since 2017)

Friendly & Professional service.


StarStarStarStarStar Concussion visit —    (Patient since 2016)

Awesome and completely Thorough


StarStarStarStarStar Great Service and expertise —    (Patient since 2017)

Great Service and expertise


StarStarStarStarStar Dr Gardner is wonderful —    (Patient since 2018)

I have never experienced a problem with my visits to Simon Eye. The staff is pleasant. My doctor,Dr Gardner, is always friendly,informative and conducts a complete examination. Always ready to talk about any concerns I have. He is highly favored.


StarStarStarStarStar My appointment went very smoothly, Dr Simon was... —    (Patient since 2017)

My appointment went very smoothly, Dr Simon was very nice and remembered that I had been there a long time ago. Staff was very courteous. I did not have to wait long before I was seen.


StarStarStarStarStar I have to say your staff are great. Dr. Brian G... —    (Patient since 2017)

I have to say your staff are great. Dr. Brian Gardner. He's a very good n caring Dr. He listens he make jokes. He makes you feel comfortable. I would like to see the girls get a raise n the Dr himself. I work in the medical field .My hospital has the core value. The care ,compassion n. Go far and beyond the call of duty.


StarStarStarStarStar Positive Vibes!! —    (Patient since 2019)

I'm a new patient. Walking in I was greeted with smiles. Everyone was very helpful & took the time to answer any questions I had. They explained everything prior to the exam which made the exam & contact fitting run smoothly. Positives vibes all around. Great customer service! This will be my permanent location.


StarStarStarStarStar Great staff giving professional service. —    (Patient since 2017)

Great staff giving professional service.


StarStarStarStarStar Estoy mas que complacida con las atenciones de ... —    (Patient since 2017)

Estoy mas que complacida con las atenciones de todos los empleados, especialmente el doctor que me vio en mi visita reciente es excelente y siempre hace todo lo posible de ayudarme y darme un buen tratamiento.


StarStarStarStarStar My daughter had an appointment at ten a.m. Satu... —    (Patient since 2017)

My daughter had an appointment at ten a.m. Saturday morning and I had a two p.m. appointment Saturday and the optometrist took me right after my daughter so we wouldn't have to come back that afternoon. Awesome service and customer service because he didn't have to do that, thank you


StarStarStarStarStar Organized- a thorough exam that was handled eff... —    (Patient since 2018)

Organized- a thorough exam that was handled efficiently.


StarStarStarStarNo Star The doctor was great as he always is. Only issu... —    (Patient since 2019)

The doctor was great as he always is. Only issue was when I arrived the lady who took me back was extremely rude and said my appointment was at 3:15. Funny thing is I had a text message sent the day before confirming my appointment was at 3:30. She asked me if I understood what appointment times are. She should probably be fired and replaced with someone more pleasant and knows how to read appointment times.


StarStarStarStarStar Dr. Simon was excellent. He was professional an... —    (Patient since 2017)

Dr. Simon was excellent. He was professional and took the time to explain what things meant and answered all my questions.


StarStarStarStarStar A great experience  —    (Patient since 2018)

A great experience . The wait was minimal. The staff was courteous and professional. The doctor was thorough and informative. She took the time answer my questions and provide suggestions . Would highly recommend.


StarStarStarStarStar Top Notch professional eye care.  —    (Patient since 2019)

Top Notch professional eye care. My Doctor is Dr. Gardner at Fox Run. He's awesome.


StarStarStarStarStar Coincidentally, while I was there I asked the tec... —    (Patient since 2017)

Coincidentally, while I was there I asked the tech if she enjoyed her job because, well, I've always had a good experience.


StarStarStarStarStar Joe great as always —    (Patient since 2017)

As usual over these many years Joe was great and insightful. Now if I f I could get him to have a day in Pike Creek, it would be perfect. But then again he is worth the 45 minute drive.


StarStarStarStarStar  —    (Patient since 2017)

I had two issues in past week with my eyes. First, I am very far sighted and had trouble reading. They took me in quickly and to discover that I had put the wrong contact in my eye. They did not charge me for visit. Then a few days later, I woke up in the middle of night with severe eye pain. Went to ER and they could not figure out exact problem but atleast told me that nothing was in my eye. Went back to Simon eye and they took me right in and found out I had a cornea infection. I was so pleased with them taking me in quickly for both issues and the staff is very very nice there. Make you feel like family.


StarStarStarStarStar  —    (Patient since 2016)

Everyone was very quick, friendly, and helpful.


StarStarStarStarStar Always a very positive experience with Joe Senall... —    (Patient since 2017)

Always a very positive experience with Joe Senall. He has been our optometrist over 20 yrs.


StarStarStarStarStar . —    (Patient since 2017)

Everything went well Dr Gardner was great. Explained and every test he did so I understood how my vision was and that he saw no change from last year to this year.


StarStarStarStarStar as always, polite greetings and wonderful doctors... —    (Patient since 2016)

as always, polite greetings, wonderful doctors, and staff, who truly take the time to effectively treat your issues and to add the extra touch of caring.


StarStarStarStarStar Great service —    (Patient since 2017)

Left with the correct prescription! My other eye doctor couldn't get it right. You guys listened to what I needed and by the time I left I could actually see correctly again. New contacts that, so far, stay moist all day even with my Sahara Desert level dry eyes - it's a miracle. Easily will recommend to others.


StarStarStarStarNo Star  —    (Patient since 2018)

Dr. Brian Gardner is wonderful. He's personable, friendly and relatable. Thank you for making my visits so comfortable.


StarStarStarStarStar No Pressure —    (Patient since 2017)

Did not have to wait long and wasn't pressured to buy my glasses there. Nice staff - I would recommend this place to anyone.


StarStarStarStarStar Very easy to schedule myself my husband and 2 chi... —    (Patient since 2018)

Very easy to schedule myself my husband and 2 children. Dr. Gardner was great and very quick yet thurough


StarStarStarStarStar Always awesome —    (Patient since 2017)

Always a great Experience at the Bear Simon Eye. I've been going there for years and would not change locations unless forced.


StarStarStarStarStar  —    (Patient since 2016)

It is always a pleasant visit every time I go for any of my appointments


StarStarStarStarStar Brian Gardner is great and puts me at ease... —    (Patient since 2018)

Brian Gardner is great and puts me at ease


StarStarStarStarStar Dr Senall is the only reason I return to Simon Ey... —    (Patient since 2017)

Dr Senall is the only reason I return to Simon Eye. He is exceptional and I value his care. Congratulations on your 25th Dr Senall! You are an asset to this practice!!


StarStarStarStarStar 3rd Generation Family Dr  —    (Patient since 2017)

Dr. Senall has been our family doctor, now the 3rd generation. Very pleased with the service.


StarStarStarStarStar Best glasses, best service and efficient!... —    (Patient since 0001)

Best glasses, best service and efficient!


StarStarStarStarStar The Simon Eye staff were very professional and cu... —    (Patient since 2016)

The Simon Eye staff were very professional and courteous. I was in and out in thirty minutes for a routine exam. I was not rushed, rather the whole affair felt efficient but kind. I'm sure if I had more questions or concerns they would not have hesitated to take the time to talk to me.


StarStarStarStarStar SHORT SURVEY--GOOD MARKETING TRY REWORDING #10  —    (Patient since 2017)

YOUR ONLINE SURVEY IS QUITE ADEQUATE AND TO THE POINT, UNLIKE MANY I HAVE EXPERIENCED FROM OTHER MEDICAL PROFESSIONAL OFFICES. THAT IN ITSELF MAKES ME WANT TO COMPLETE THE SURVEY. YOU ARE WISE TO BE DIRECT WITH YOUR QUESTIONS. I MIGHT SUGGEST THAT YOU ADD A (B) PART TO QUESTION 10 ASKING IF THE SURVEY TAKER HAS EVER REFERRED A FRIEND/FAMILY MEMBER TO YOUR PRACTICE OR MAKE THAT THE WORDING OF QUESTION 10. I THINK THAT WOULD GIVE YOU A MUCH CLEARER PICTURE OF THE NUMBER OF PEOPLE WHO ARE ACTUALLY BEING REFERRED TO YOUR PRACTICE BY CURRENT CLIENTS.


Reply

Dear Joye, Thank you for your suggestion!

StarStarStarStarStar EVERYTHING WENT SMOOTHLY AND IN A TIMELY FASHION... —    (Patient since 2017)

EVERYTHING WENT SMOOTHLY AND IN A TIMELY FASHION


StarStarStarStarStar It was a great time at my eye care. I was room in less than a minute after signing in. I was ho... —    (Patient since 2017)

It was a great time at my eye care. I was room in less than a minute after signing in. I was home within an hour. The service is always great, good people always greeting you, when you first come in.


StarStarStarStarStar Excellent service —    (Patient since 2019)

Excellent service. Nice and knowledgeable staff.


StarStarStarStarStar not great, but ok---let me out of your website... —    (Patient since 2018)

not great, but ok---let me out of your website


StarStarStarStarStar Consistent Quality —    (Patient since 2017)

Since coming to Simon Eye several years ago, I have never looked any further. The courtesy, timeliness, quality, and expertise is right there.


StarStarStarStarStar Love this place  —    (Patient since 2016)

It was my first time going to Simon eye care on July 30th 2016. All the staff were very friendly and helpful. Especially my eye doctor she is fantastic!!!!!


StarStarStarStarStar Friendly, Professional service! Thank you! ... —    (Patient since 2017)

Friendly, Professional service! Thank you!


StarStarNo StarNo StarNo Star The Fox Run office lacks good customer service.  —    (Patient since 2015)

The Fox Run office lacks good customer service. Although the office is clean and professional in appearance, the staff tends to engage in conversation with each other instead of the patients. A resident did my eye exam (I was not told prior to my appointment). She said very little during the exam. When I asked questions, she didn't explain things very well. When the doctor came in, he and the resident continued a conversation they were having prior to entering the exam room. He said all looked good but did not re-examine my eyes.


StarStarStarStarStar Great service —    (Patient since 0001)

As a new patient, I was very impressed by the on-time service and pleasant attitude of the staff. Dr. Gardner was outstanding and the woman that did the pre-exam was fantastic!


StarStarStarStarStar I have an eye doctor phobia, but Simon Eye understands and accomodates me patiently. Dr. Clapper ... —    (Patient since 2018)

I have an eye doctor phobia, but Simon Eye understands and accomodates me patiently. Dr. Clapper is particularly kind and supportive, with a good sense of humor. All aspects of the visit are A+, from no waiting to friendliness to helpfulness.


StarStarStarStarStar I have been wearing glasses all of my life and this was, by far, the best experience I've ever ha... —    (Patient since 2017)

I have been wearing glasses all of my life and this was, by far, the best experience I've ever had getting an eye exam and selecting new frames. The doctor was professional and friendly, the service was prompt and efficient and the optician was knowledgeable and helpful. Great job !


StarStarStarStarStar Excellent service / 5 sta... —    (Patient since 2017)

Excellent service / 5 stars


StarStarStarStarStar Always a pleasure having my eyes checked with Dr. Clapper. Very thorough. ... —    (Patient since 2017)

Always a pleasure having my eyes checked with Dr. Clapper. Very thorough.


StarStarStarStarStar Like always I received great service.... —    (Patient since 2017)

Like always I received great service.


StarStarStarStarStar The customer service I received was pretty good. Everybody there seems to be working as a team. ... —    (Patient since 2016)

The customer service I received was pretty good. Everybody there seems to be working as a team. Most of all I didn't have a long wait at all. I was in and out in a very efficient time frame!!! ☆☆☆☆


StarStarStarStarStar  —    (Patient since 2017)

Prompt, professional (yet friendly) service. Each step of the exam and the results were thoroughly explained.


StarStarStarStarStar Awesome customer service ... —    (Patient since 2017)

Awesome customer service


StarStarStarStarStar  —    (Patient since 2018)

I was sent an email the day after my visit, providing me with a link to an internet account for communication and information. It asked me for a validation code, which was not included in the original email, even though the instructions said it was. So I did not complete the process for creating a password, etc. and I deleted the email from your office.


StarStarStarStarStar Awesome customer service ... —    (Patient since 2017)

Awesome customer service


StarStarStarStarStar Emergency call/appointment —    (Patient since 2017)

Called in with an eye event, unable to see out of one eye. Was able to get an appointment and was seen by Dr. Clapper within an hour of my phone call.


StarStarStarStarStar Always a positive atmosphere! —    (Patient since 2017)

My dealings with Simon Eye Associates in Fox Run are always positive. Whether I'm walking in for a simple adjustment, or there for a scheduled check-up I am greeted pleasantly by the always professional staff. I have, and will continue to recommend Simon Eye to others.


StarStarStarStarStar Had a great visit. Dr Garner was very friendly and personable.... —    (Patient since 2018)

Had a great visit. Dr Garner was very friendly and personable.


StarStarStarStarStar Dr. Clapper is excellent I'm sensitive to who I see about my eyes because of bad experiences at ot... —    (Patient since 2017)

Dr. Clapper is excellent I'm sensitive to who I see about my eyes because of bad experiences at other places. Thank goodness I found her. Now me and my family love to see her. We have been seeing her for years and it's a comfortable to know that she is there.


StarStarStarStarStar Dr Gardner does an excellent job and is very professional!... —    (Patient since 2016)

Dr Gardner does an excellent job and is very professional!


StarStarStarStarStar Thank you for the plastic sun glasses. I was really dilated. Happy that my eyes are fine... —    (Patient since 2018)

Thank you for the plastic sun glasses. I was really dilated. Happy that my eyes are fine


StarStarStarStarStar My experience at your facility was a good one. The staff was very professional. We had a short wait —    (Patient since 2017)

My experience at your facility was a good one. The staff was very professional. We had a short wait time. We were given a thorough check up and with clear explanations. The facility was clean and the equipment was wiped cleaned and dried accordingly.


StarStarStarStarStar I feel that I get a thorough checkup of the eyes. The staff are very friendly and it makes things... —    (Patient since 2018)

I feel that I get a thorough checkup of the eyes. The staff are very friendly and it makes things alot more comfortable. My actual eye doctor has a great personality and is easy to talk to, as well as his assistant.


StarStarStarStarStar Amazing visit  —    (Patient since 2017)

Customer service was great. The staff are so warm and welcoming to help with any questions. The doctor was exactly on time he made my visit very comfortable. My visit was overall amazing has no troubles.


StarStarStarStarStar  —    (Patient since 2017)

Fox Run Office is definitely a five star rating. Friendly staff and Dr Gardner is the best. He is very professional and friendly.


StarStarStarStarStar  —    (Patient since 0001)

Was happy with the service, facilities and thoroughness of the exam. I also appreciated the lack hard-sell from the retail store. They didn't have exactly what I wanted and the did not push another product. Also they printed a prescription without any push-back.


StarStarStarStarStar Excellent service! Excellent care! ... —    (Patient since 2017)

Excellent service! Excellent care!


StarStarStarStarStar Dr. Clapper is the best... —    (Patient since 2018)

Dr. Clapper is the bests


StarStarStarStarStar My visit was excellent and I'll definitely be back.... —    (Patient since 2016)

My visit was excellent and I'll definitely be back.


StarStarStarStarStar  —    (Patient since 2018)

The staff and doctors are all friendly. The optical staff is always nice also. I will continue to visit here as long as possible.


StarStarStarStarStar  —    (Patient since 2018)

The staff and doctors are all friendly. The optical staff is always nice also. I will continue to visit here as long as possible.


StarStarStarStarStar  —    (Patient since 2019)

doctor was excellent-the best i have been to.


StarStarStarStarStar As usual, my visit was excellent. Dr Gardner and the staff are great. The front office staff wer... —    (Patient since 2018)

As usual, my visit was excellent. Dr Gardner and the staff are great. The front office staff were very helpful as I needed to get a referral---they got me through.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was nice and very helpful


StarStarStarStarStar It was really refreshing to get email and txt for a reminder of office visit.... —    (Patient since 2018)

It was really refreshing to get email and txt for a reminder of office visit.


StarStarStarStarStar  —    (Patient since 0001)

Staff and Dr.Clapper are the best


StarStarStarStarStar Contact lenses  —    (Patient since 2017)

I have astigmatism and some other issues going on with my eyes. During the search for contact lenses that would work properly, which took several months, we finally got there. Through the entire process Dr. Gardner explained everything and had confidence that we would finally get a good fit. I would highly recommend this office and Dr. Gardner.


StarStarStarStarStar Every trip I make to Simon Eye has been terrific.  —    (Patient since 2018)

Every trip I make to Simon Eye has been terrific. I really appreciate the personal attention that Brian Gardner gives me on each visit. Considering the many patients he sees in a day, a week, a month, I am amazed at how personable he is with each visit.


StarStarStarStarStar I have been a patient @ Simon Eye for many yrs. with Dr. Gardiner.... —    (Patient since 2018)

I have been a patient @ Simon Eye for many yrs. with Dr. Gardiner.


StarStarStarStarStar Dr. Gardner is always very thorough and explains each step as he goes. ... —    (Patient since 2018)

Dr. Gardner is always very thorough and explains each step as he goes.


StarStarStarStarStar Great experience, start to finish.... —    (Patient since 2018)

Great experience, start to finish.


StarStarStarStarStar Service and knowledge is great at Simon's Eye, always get a pleasant greeting and quick service. ... —    (Patient since 2018)

Service and knowledge is great at Simon's Eye, always get a pleasant greeting and quick service.


StarStarStarStarStar Always a pleasant experience.... —    (Patient since 2018)

Always a pleasant experience.


StarStarStarStarStar My current visit with Dr. Senall was great as were my pasts visits with Dr. Gardner and Dr. Clappe... —    (Patient since 2019)

My current visit with Dr. Senall was great as were my pasts visits with Dr. Gardner and Dr. Clapper.


StarStarStarStarStar Very friendly and helpful staff. Very nice office. The doctors are great. I had to stop using t... —    (Patient since 2018)

Very friendly and helpful staff. Very nice office. The doctors are great. I had to stop using this practice for a couple of years due to insurance and I am very happy to be back. Seeing other practices really made me appreciate Simon Eye. They are the best!


StarStarStarStarStar Happy Customer —    (Patient since 2018)

I consistently receive great service and Dr, Garner is AWESOME.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar Great service. Ladies have a lot of patience and are very helpful in helping with frame selectio... —    (Patient since 2018)

Great service. Ladies have a lot of patience and are very helpful in helping with frame selection.


StarStarStarStarStar My eye appointment was great! It was on time, quick, and very professional. I can't wait to get ... —    (Patient since 2019)

My eye appointment was great! It was on time, quick, and very professional. I can't wait to get my new glasses soon!


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