Shippee Family Eye Care
Three Locations- One Vision
556 Reviews
Everyone in the office is extremely polite, friendly and professional.
Apr 17, 2024
Is good service, staff were really polite and friendly.
Apr 12, 2024
I've been a customer of Shippee Eye Care for many years, for thorough annual eye examinations, contact lenses, and purchasing reading glasses. First rate professional work, listening and courtesy are their trademarks. I was particularly impressed and relieved by work of Dr. Shippee for my recent annual eye exam and a concern i had.
Apr 5, 2024
I’ve been going to Shippee Family Eye Care since they first came to Montpelier. They have always been thorough and competent in their exams and willing to go the extra mile to answer any questions and resolve any issues.
Apr 4, 2024
I felt no connection or rapport with the provider. There was very little eye contact, no questions, or idle chatter about anything. There was no effort by either the tech or provider to form a connection or relationship with me.
Apr 3, 2024
I appreciate them getting me in quickly as a new patient
Apr 3, 2024
I had a concern about my left eye suddenly hurting and walked into Shippee's Montpelier Office. The doctor thoroughly checked my eye right away despite no appointment and took care of the problem immediately. I couldn't ask for a better response. Outstanding care.
Apr 3, 2024
Very nice folks in a very comfortable and modern setting. I was called on promptly and given a thorough exam.
Apr 2, 2024
I am happy with my eye care. I don’t like surveys. I buy a light bulb at Aubuchon’s and they want to know how it compares with other lightbulbs I have owned. I buy paper clips at Staples and they want to know if I am happy with my purchase. So, I really didn’t want to take your survey. I had an eye exam. It was fine. So, as invited, I texted STOP to opt out and I got scolded. “WARNING: You have opted out of ALL txt messages including appointment reminders….” OK. Let’s do it the old fashioned way. You tell me when the appointment is and I’ll put it on my calendar. If there’s a problem, too many surveys for example, I’ll let you know.
Apr 2, 2024
Despite an 8:30 appointment, I sat waiting in the exam room for 45 minutes after the tech departed. My last visit involved the same experience. A complaint both times elicited the same “that’s the way it goes” shrug of a response. This disregard for patient time is disrespectful. I don’t intend to return.
Apr 1, 2024
I needed a nearly immediate eye exam, because of a fun bout of Herpes Zoster, aka "shingles," and you all got me right in. Quite a relief.
Apr 1, 2024
Very professional care. The equipment was state of the art. Dr. Shippee was very attentive and took his time with us. They fit us in because there was sudden change in an eye.
Apr 1, 2024
Long time patient. Always thorough exams and good value eyewear.
Apr 1, 2024
Professional, timely, clean, friendly service.
Apr 1, 2024
My appointment went very smoothly, and everyone was professional and courteous from the person at the front desk to both of the people who conducted my appointment.
Mar 11, 2024
The front office staff responded immediately to my concerns and scheduled an "urgent" appointment.
Mar 9, 2024
If someone asks and is looking for eye care, I would refer them to your practice.
Mar 9, 2024
Everyone is very friendly, professional and I feel welcome there. As a retired dental hygienist, I am aware of infection control so I like, and appreciate, the cleanliness of your office. Thank you.
Mar 6, 2024
I have received wonderful care.
Mar 2, 2024
I loved the your place. I got my eye lasered a lot sooner. Thanks
Mar 1, 2024
I am always happy with the care and explanation of my care at Shippee Eye Care
Mar 1, 2024
Excellent staff, knowledgeable and I trust the folks who work there.
Mar 1, 2024
Everyone was very helpful and professional
Mar 1, 2024
Everyone I encountered seemed very professional and competent.
Mar 1, 2024
My Mom has dementia and is very hard of hearing. The tech and doctor were pleasant, caring, and performed their duties professionally and efficiently. The staff was delightful and helpful. My Mom was comfortable and happy with the entire visit. Thank you! Cindy Jarvis
Feb 29, 2024
Very expensive is my reason.
Feb 29, 2024
Dr. Guelette is friendly and knowledgeable!
Feb 26, 2024
Everyone professional. Very appreciate of all the help!
Feb 26, 2024
Dr. King is probably the best eye doctor I’ve experienced in my 50+ years. One of the things I love is that she explains what she’s doing, as she’s doing it. She’s patient, kind, has a great personality, and is funny too.
Feb 24, 2024
Everything was smooth and easy to get setup for an eye exam, get a prescription, and walk out with glasses all in the same day.
Feb 23, 2024
ALL WAS SUPER! THANK YOU.
Feb 23, 2024
The doctor was personable and thorough, and the staff as well.
Feb 23, 2024
Dr. King was very thorough and kind and a very good listener. She carefully helped me understand the various options available to me for my optimal eye care. She is a professional of very high caliber.
Feb 20, 2024
No complaints! Been going for years. The renovation is welcoming as are staff. Always very surprised when I see poor ratings.
Feb 20, 2024
Reasonable wait time. Staff very courteous, helpful, efficient, and competent.
Feb 20, 2024
Jeff and Molly were very professional and friendly.
Feb 20, 2024
From the time I walked through the front door, I was acknowledged in a timely and kind manner.
Feb 20, 2024
I am so well cared for and my concerns about my eye health are promptly addressed.
Feb 13, 2024
friendly people to work with
Feb 10, 2024
Dr. Erica Guelette was a great help to me. She was very knowledgeable about my condition.
Feb 10, 2024
Got me in for a possible injury and got my stress level down.
Feb 9, 2024
I had a very good experience
Feb 8, 2024
My eyes are beyond precious to me and I am Very comfortable and confident with all the care I receive at Shippee Family Eye Care. My concerns are addressed and my questions are answered. So glad they are open again in Montpelier!
Feb 8, 2024
Very professional and organized operation
Feb 8, 2024
I've always had an excellent experience.
Feb 8, 2024
Terrific customer service; no waiting, excellent eye exam, friendly and cordial staff. Thank you! Welcome back!!
Feb 7, 2024
Everyone there is so nice and helpful.
Feb 7, 2024
I've already recommended you.
Feb 7, 2024
Friendly, fast, thorough and fully explained.
Feb 7, 2024
Loved dealing with Brittany, loved working with Brian and loved meeting Dr. King
Feb 7, 2024
Nice doctors, just like most practices in Vermont you will wait 6 to 9 months for an appointment.
Feb 7, 2024
Had a good experience and the Dr. answered all my questions.
Jul 19, 2023
They understood the problem, prescribed medication and procedures to correct it, I'm on the mend.
Jul 9, 2023
The appointment was excellent and thorough I like the selection of eyeglasses but had hoped to have an more affordable eye glass frame for my prescription.
Jul 7, 2023
I feel very comfortable with Dr Guillette and the staff. Appointments take a long time to get. Contacting them via email is difficult though, and it is much easier for me.
Jul 5, 2023
I was able to get right in and Dr King was very thorough and professional and very pleasant. Really liked her. And the young ladies in the glasses department were very helpful helping me pick out glasses.
Jul 3, 2023
Not only did Dr. King take good care of me, she brought water for my dog too! Lab tech Jeffery was friendly and re-assured me throughout the testing.
Jul 1, 2023
This is a nice office with friendly staff and doctors.
Jun 28, 2023
I have received excellent and compassionate care at all times and recommended it to others. Thank you!
Jun 24, 2023
Friendly, Competent Staff. The team is very focused on relating eye care to nutrition and overall health. Very accessible building and treatment areas, once you get past the downtown Montpelier parking.
Jun 22, 2023
Great exam Dr.king is excellent and kept me informed during intire exam
Jun 21, 2023
It was my first time meeting Dr. King she was very informative and caring .
Jun 19, 2023
The staff is very friendly, and the optometrist is very knowledgeable. I never have to wait longer than a couple of minutes. The office is bright and cheerful. (I love the historic poster that was found when the building was renovated, and that now hangs on the wall!)
Jun 17, 2023
Dr. King was amazing. She listened to me, gave me multiple options and was very kind.
Jun 14, 2023
Dr. Molly King was excellent, I had a really great experience with her and the staff was all great to interact with as well.
Jun 12, 2023
Always on time, friendly & quick.
Jun 12, 2023
The folks at Shippee, courteous and professional, greet you with an individually wrapped wintergreen lifesaver. What’s not to love about that?
Jun 10, 2023
This recent appointment was wonderful! The staff was very welcoming & made me feel very welcome & cared for. Dr. Molly King was a “breath of fresh air” as this was my first visit with her. Definitely met and surpassed my expectations with her examination & subsequent recommendations. Thank you!
Jun 7, 2023
I love coming to Shippee eye care. Everyone is always kind, thoughtful, and knowledgeable . They were able to fit me into my overworked schedule. Highly recommended. Also special mention to Jeffrey the ophthalmologist assistant. He's very friendly, knowledgeable and makes it feel comfortable while at the doctor's.
Jun 5, 2023
Everyone is very pleasant
Jun 2, 2023
Wonderful staff and Doctor. Welcoming and super accommodating when I was in a bind with my pup.
May 19, 2023
Excellent service. Molly and the rest of the staff were all very nice and made me feel at ease. I would recommend Shippee Family Eye Care to my family and friends and anyone looking for a checkup for their vision in central Vermont!
May 17, 2023
A friendly, knowledgeable staff, a modern,clean facility, and free parking out back, which is a big deal in Montpelier. What's there not to like about it ????
May 17, 2023
Great family- type service. I always leave feeling like I have been taken care of.
May 17, 2023
My husband is disabled. All staff went over and above to accommodate him.
May 15, 2023
One issue; provider pushed very hard on my lower left eye, then said: does this hurt? Yes it hurt! I’m unclear on purpose of procedure. Have red eye now. But not sore. Said something about oil.
May 15, 2023
Customer Service was Top Notch .... From the moment i walked in the door to the moment i left. 5 Stars all the Way .. Thank you :) :)
May 12, 2023
They. Were amazing with my daughter. Explained everything as they went.
May 11, 2023
Great all around service!
May 11, 2023
Fast, efficient, and friendly!
May 3, 2023
Everything was performed in a timely fashion. Staff was very friendly.
May 1, 2023
You were nice. I am 11 and couldn't check a box for my age. Bye, have a day.
Apr 29, 2023
Everyone was real friendly and helpful.
Apr 24, 2023
The office is extremely professional and polite. I was also impressed by how 'up to date' the equipment was. Everyone knows their work and perform with cooperation and skill. Good team.
Apr 21, 2023
Excellent testing procedures and care
Apr 19, 2023
One issue however that has never happened is I have a partial black eye the next day, I bruise easily and am not sure whether pressing on the equipment played a part.
Apr 19, 2023
My first visit to Dr. King was so perfect. She is knowledgeable, expert, and very warm.
Apr 12, 2023
A wonderful environment and even better staff. Friendly, listening and compassionate with the insight and knowledge in their field.
Apr 12, 2023
The providers are great, but their customer service/admin at the front desk should not be allowed to interact with the public. We are reviewing our options for care elsewhere as a family of four that need eye care. One "customer service" person on the booking side and one "customer service" on the frames side are horrendously rude with us. They are not flexible with booking appointments, they are huffy when asked clarifying questions; and on the frames side, gave us a price breakdown on progressive lenses that excluded frames because they assumed we couldn't afford frames in addition to the lenses. We are not the only ones experiencing this insulting customer "service" and it has repeatedly left us dissuaded from staying under the providers' care. While we understand that good help might be hard to find these days, these two individuals are not worth keeping on. The evaluation would be high for the providers, but 0 for customer service. Other staff, especially Jeffrey, are courteous and kind.
Apr 10, 2023
Everyone is so kind and helpful. Over the years that I have been coming here, the staff has occasionally changed. Each person has been replaced by the same caliber of workers, Bravo Shippee!
Apr 9, 2023
i always feel in good hands when i am at shippee eye care
Apr 6, 2023
Very friendly and thorough.
Apr 6, 2023
Everyone was helpful and pleasant, from the people at the front desk to the doctor. Smooth transaction all the way.
Apr 4, 2023
The staff, secretaries, and Doctor(s) were very pleasant, courteous, and helpful, and the overall experience was great. My only complaint is that I was supposed to get contacts and I was out of contacts and they did not give me any. When I left, they told me they had to order them and they would be in within a week, it’s over three weeks now and I’ve talked to them twice and still don’t have them.
Apr 1, 2023
Dr Molly King and the staff are amazing. Very professional. They make you feel welcome, not rushed and you are the only person that matters
Mar 29, 2023
Very professional team. Would recommend to anyone who wants to SEE!!
Mar 25, 2023
My first time visit was pleasant. I would recommend you to someone looking for an eye Dr.
Mar 25, 2023
Wonderful care! I have always had great experiences since I became a patient here. Everyone is so nice and helpful. I always feel that my concerns are heard, and the exam is very thorough.
Mar 23, 2023
Everyone is always kind and helpful and I feel secure in knowing that all have great training.
Mar 18, 2023
Very professional at a decent price.
Mar 16, 2023
Prices are way over charged paid 1/2 the price for contacts at 1-800 contacts
Mar 16, 2023
The doctor assistant were wonderful. Id warn folks tho that your billing and charging system is not great. A consumer should know what the costs are at checkout. I’m not at all happy that you weren’t able to tell me my charges on the day i made my order. And weren’t really prepared to discuss proces and options intelligently with me in the moment. Its a serious weakness, imo
Mar 10, 2023
I am getting excellent care and always feel very supported.
Mar 8, 2023
A very professional and welcoming environment. Everyone was so nice and helpful. I was most excited to get my glasses the same day and have such an improvement in my vision.
Mar 2, 2023
I don't recommend services to my friends, I let them make their own choices. nothing personal.
Feb 23, 2023
I scheduled my appointment because i was having trouble with my contacts. I was pretty clear about that. It was quicker to get glasses online than to get an appointment. I had difficulty adjusting to the new glasses, so i made an appointment with Dr King to go over the new glasses, and what might be the issue with them and my contacts. I Did not get the doctor i requested. Nobody knew why i was there, and it turned out they were looking to do an annual eye exam. I did not get much new information. It was a wasted visit. Also, i did not like the countdown timer on the doctor’s watch. Made me feel rushed.
Feb 23, 2023
Great folks, friendly, conscientious, great variety of frames. Very caring to meet your needs.
Feb 23, 2023
Excellent clinical and support staff. [Constructive criticism: the lovely gentleman who reviewed my chart had no name tag I could see. It is nice to know the name and title of the person with you. Dr. Corbitt gives very satisfactory answers to my numerous questions. Two things, however, I would point out: she left the room for over 15 minutes without explanation, or apology for the length of time, when she returned. It goes a long way with a patient when you give them an understanding of what to expect. (I don’t think it was to let the eye drops action take effect, as she did some examining within minutes of administering them, prior to leaving for that stretch of time.).Also, I was a bit taken aback when at checkout and making my next appointment I was told it would be with another provider, since she was leaving the practice. There may be reasons for her not telling me at the close of our appointment, but I would have liked the closure, and would suggest she give this courtesy to her patients].
Feb 23, 2023
Great service and attentive to my needs. Dr. Erica Guelette is very knowledgeable and listens to me. Jeff Murray and reception staff are very helpful.
Feb 23, 2023
Very impressed and happy with outcome
Feb 20, 2023
I had an excellent experience with the first person who took me through a few tests before seeing the doctor. I believe his name was Jeffrey and he was very kind and friendly. The doctor seemed a little rushed but I guess I got what I needed. The front desk staff is the reason I wouldn't recommend Shippee. This was my first time using my vision insurance. I made the mistake of not checking if Shippee was in network which it turned out you aren't. But when I handed my MVP card to the front desk staff before my exam, she didn't tell me my insurance was not accepted, she simply handed it back to me, therefore I assumed she understood I THOUGHT I had insurance coverage and her silence meant I was good to go...why else would I hand her my card? It wasn't until I checked out that she informed the other woman checking me out that they didn't accept eye med (through MVP) and I owed $153! It felt really crappy and back-handed and sneaky. I get that you make more $ from cash patients than insurance and damn straight I wouldn't have stayed if I knew my insurance wasn't accepted but what a gross way to do business. When will doctors be on the side of their patients by being absolutely transparent and upfront? Is it that hard to care about your patients and take an extra minute to make sure everyone is on the same page when it comes to insurance and payments?
Feb 18, 2023
It was an easy visit that answered all my questions.
Feb 17, 2023
From the front wait staff to the doctor, I was treated kindly and professional.
Feb 17, 2023
I felt well-cared for from the staff that greets me to the folks that check my eyes :)
Feb 17, 2023
Great staff very helpful
Feb 16, 2023
I felt listened to and was treated well. I’d give a 10 but some people think you’re expensive
Feb 16, 2023
I had a very comprehensive exam and felt good about it.
Feb 10, 2023
Super professional and friendly.
Feb 10, 2023
Everyone was knowledgeable, well spoken and thorough.
Feb 10, 2023
First Time Eye Exam put me at ease , everything was explained and I walked away feeling really confident that my concerns were heard .
Feb 5, 2023
Everyone was super friendly and made my daughter feel comfortable with the appointment, this being her first time at the eye doctors
Feb 5, 2023
I like the care that I receive here very much. People are kind and knowledgeable. My main issue is with the annual fee for using contact lenses. I already have to spend so much money on contacts, and that extra fee is extremely off-putting. Thirty dollars impacts my monthly budget, and it is already going to be a stretch to pay for contacts
Feb 4, 2023
Staff at the desk are friendly and helpful, was able to get an appointment in a timely manner, Dr. Corbitt is efficient and pleasant.
Feb 3, 2023
No longer take VSP. Insurance coverage issue.
Jan 30, 2023
We had an excellent appointment and left with Fiona's new glasses the same day!
Jan 30, 2023
Everyone is always very professional, courteous and helpful. Whenever I have concerns, I get answers. In the case of this latest visit, I asked if I could put off being dilated, and everyone was very understanding and accommodating.
Jan 27, 2023
I am in the medical field, and I have to say this was one of the best experiences I every had with seeing an optometrist. The office is very professional but inviting. The staff is exceptionally and I have already referred someone to them in less then week of my appointment.
Jan 26, 2023
All the personnel were professional and efficient at taking care of my needs.
Jan 26, 2023
Everyone was very friendly and professional. I found the services to be trans-competent (I liked the way they asked on the intake form what name I would like used when being called in to my appointment from the waiting room). I saw Dr. Guelette and appreciated her conservative read of my updated prescription (didn't pressure me to buy new glasses). Everything was very timely and I did very little waiting.
Jan 26, 2023
I always receive friendly, courteous and professional care at every visit. My questions are always answered thoroughly and my wait time is reasonable.
Jan 26, 2023
I love Dr. Guelette. She is very caring and knowledgeable.
Jan 23, 2023
The. Office is clean well organized and a very pleasant environment. The staff were friendly and gracious as well schooled in their respective job responsibilities.
Jan 23, 2023
This was my first time at Shippee eye care and everyone was so wonderful! They took their time, answered any questions I had and were so kind. The people at the front desk were welcoming and made you feel right at home. I'm so glad I switched!!
Jan 23, 2023
This is the second appointment I've had at Shippee Family Eye Care. Everyone is so welcoming at your office. Dr. King is wonderful as well as the Technician (I don't remember his name). Both explained everything well and are genuinely caring people!
Jan 18, 2023
I wish that all of the machine tests would have been explained to me. I have no idea what was measured and what the results showed.
Jan 16, 2023
I already had my daughter make an appt
Jan 15, 2023
Dr. King is amazing! I always feel so comfortable and welcome. I always leave with confident that my peepers are in good hands!
Jan 13, 2023
These folks are courteous and professional. The doctor is always willing to answer my questions and discuss any aspect of my eye health.
Jan 9, 2023
Friendly, competent staff. No excess wait times. Nice accessible building.
Jan 7, 2023
Such a relief and joy to see real professionals. Thank you for actually listening to my issues and for the thorough exam.
Jan 7, 2023
All staff were professional and friendly which made the appointment pleasant.
Jan 3, 2023
Everyone is friendly and professioal
Dec 23, 2022
The lobby is clean and calmingly decorated. All the staff I encounter were pleasant and helpful brim check to checkout.
Dec 21, 2022
Great experience all around.
Dec 19, 2022
Kind, helpful, friendly staff. I had an urgent need to be seen and was wonderfully accommodated, I was most impressed by this! Great service, highly knowledgeable. Great care. Highly recommend!
Dec 15, 2022
Your care and service was all quality. Your staff were all very knowledgeable in the roles they play there. The service areas were all very clean. I will definitely be a repeat customer.
Dec 14, 2022
Hopefully issue was resolved.
Dec 11, 2022
The doctor seemed distracted and felt rushed.
Dec 11, 2022
Very professional, caring. Made you feel that you were the only patient that they had
Dec 7, 2022
Dr. King is exceptional! She is professional, knowledgeable, personable and thorough.
Dec 7, 2022
The office visit was professional and efficient. Questions were answered in a professional and educational manner. The appointment wait was initially 45 days, then was postponed got nearly another 45 days from my first scheduled date.
Dec 6, 2022
Excellent. friendly, professional service and care from start to finish.
Dec 5, 2022
Dr. Molly was so helpful and friendly that it put me at ease. I’m very excited to find contacts that work for me thanks to her. The rest of the staff was also friendly and helpful. I will be telling everyone about my experience.
Dec 2, 2022
I was in a rush because I had another appointment following my eye exam. The staff did everything they could to get me through the process. I really appreciated their help.
Nov 20, 2022
Top Dr.. Dr. Corbitt. All persons in all positions are friendly, well trained, helpful and caring
Nov 17, 2022
I really enjoyed service I received from the gentleman who checked me in before the Doctor showed up. Otherwise, I am not very happy with lack of transparency the clinic has when billing (I was charged for the medical appt instead of routine eye exam, and now I am very anxious my insurance will refuse to cover it). On top, I was charged $40 out of pocket for eye glass prescriprion when I already had ongoing eye prescription). Additionally, the ladies at the front desk were not engaged (I dont think they really listened) and did not provide with prescription paperwork in the end -- the whole reason why I came for an exam, so that I am able to purchase contact lenses. In summary, this practice seems to make it more complicated that it should be when it comes to regular eye/contact lens exam that I was looking to get. I understand they need to make money, but not all patients are rich with support like many Vermonters are. I am solo in this whole country and it sucks to spend hard earned money on things that I dont need (eye glass prescription). Now Im broke and anxious about my upcoming bill.
Nov 16, 2022
Very disappointed that you now longer except VSP insurance. file for reimbursements is such a hassle. have started looking for another provider
Nov 15, 2022
I found Dr. Shippee to be friendly, very knowledgeable, and refreshingly candid. He had a way of making me feel comfortable as he asked me the various eye exam questions in a very clear way. My only concern that only occurred to me after the appointment was that, as I recall, he was not wearing a mask (which perhaps is not required these days, for all I know). The flip side of this is that it is really nice to see a health provider's face! When I think about it, maybe that sense of connection, partly generated by his NOT wearing a mask, outweighs my concerns about his not wearing a mask. Again, his doctor-patient manner was excellent. One small suggestion would be that when the staff hand out the plastic sunglasses that they invite folks to return them for re-use by other patients, to decrease the chances of them being thrown in the trash afterwards. BTW, when I wore the sunglasses over my regular distance glasses for driving, the part that goes over the ears cut into my skin (not really actually cut in but hurt a little bit as if they were close to cutting in, if you follow).
Nov 9, 2022
Everyone is very professional and I appreciate being treated as an individual and not one size fits all.
Nov 8, 2022
I was skeptical about getting my first pair of glasses, but my experience cannot have been better. Yes, the setting and Doctor Gillette were wonderful but so was everything and everybody else. Every question was answered, tests were repeated, all to get my glasses perfect. From Tiffany and Deb, the glasses builders, to Sara and Frank, the preliminary workers, I was treated with the sort of deeply personal service that is hard to find these days. We need that from each other and the staff at the Shippee office in Montpelier, Vermont have never failed to give me what I need. A final act of service from your company would be to make sure they read this review so they all understand how much they are appreciated. Thank you. Elizabeth Elaine Parker
Nov 6, 2022
Timely service and great associates!
Nov 5, 2022
Very professional staff and the appointment ran very smoothly in terms of time.
Nov 2, 2022
I needed an acute visit for a problem I was having. I was given an appointment right away. The doctor did a thorough exam, identified the problem and made a solid plan for treatment. I was very happy with the visit.
Oct 28, 2022
I came in a was attended to in a timely manner. The tests done were comfortable and not painful, the people at Shippee Family Eye Care showed courtesy, and I think it is excellent care.
Oct 27, 2022
From the front desk to the dr to the optician, I got great care, lots of communication explaining everything and was treated as a special guest, not just another patient/customer. I am a former optician and got great suggestions from my optician (I forgot her name I'm so sorry) but she went searching in the back room for different colors for frames and with her, I went a totally different direction and am glad I did. Haven't got my glasses yet, I needed lots of things on mine, but I'm sure they will be perfect and fitted well. They also have some state of the art equipment making your exam even easier! GO TO SHIPPEE! You can use your HSA and will get great products and services!!! And no, I never worked for them lol
Oct 27, 2022
Thank you for my first eye exam and first pair of glasses. All same day.
Oct 24, 2022
It was the most thorough eye exam I have ever had !
Oct 22, 2022
Staff are helpful and friendly. Dr. Corbitt is thorough and clear. They have modern technology to assess eye health.
Oct 20, 2022
Very pleasant personnel! Thorough exam. Awaiting glasses!
Oct 14, 2022
Got an appointment quickly. Attractive office, pleasant, knowledgeable providers and staff. Already pitched Shippee to my wife.
Oct 14, 2022
Very thorough care from Shippee Eye Care so far. I had to find a different eyecare team, as my old team couldn't get me in for months, and I was already overdue with the pandemic. Shippee took me as a new patient 2 months earlier than my old team, and has done a great job of eye care for me. Thank you, Shippee team!
Sep 29, 2022
everyone was very friendly as it was my first time there it was nice to be made to feel at home
Sep 26, 2022
I was called in late and waited two different times for the Doctor.
Sep 16, 2022
A wonderful place to receive eye care. Everyone was friendly, efficient, and very helpful. I highly recommend Shippee Family Eye Care.
Sep 16, 2022
Everyone was pleasant and efficient, did their jobs well, and I appreciated the kind service.
Sep 9, 2022
Your office is a total rip-off - you need to address the issue of reimbursment with VSP and stop trying to bill patient's medical for a routine eye exam. We know that you are billing the health insurance because they will pay you more- PLUS you will get more from the patient for a "Specialist" Visit than a $20 co pay through VSP. Don't let your patients suffer because you can't be bothered renegotiate the contract with VSP.
Sep 7, 2022
I really love how open the waiting room is. When i went ir would have been helpful to have more than one person at the reception desk. The person there was constantly on the phone and there were people waiting to check in. There were definitely staff enough to be at the desk just seemed like maybe that wasn't "their role". It would have also been nice to know that VSP was no longer accepted by the provider before I went to my appointment since my insurance was on file.
Aug 31, 2022
I did not wait long, the man running the computer for the test was super friendly., and i was not long
Aug 28, 2022
Great staff, friendly, professional and very helpful. Dr Corbett is the best Optometrist we have had in the last fifteen years, very thorough taking the time needed to explain everything.
Aug 26, 2022
Felt like they cared about me. Answered my questions thoroughly
Aug 25, 2022
A caring, professional and friendly office. Highly recommended.
Aug 22, 2022
The staff was very helpful and kind. The Tech and Doctor were very pleasant and did a great job.
Aug 20, 2022
I had excellent care, per usual at Shippee eye care. I has visual disturbances and they got me in immediately. Even sent an email to me to show my boss so I could leave work. The male OA is knowledgeable, friendly and makes me feel important there. What a wonderful team! Go Shippee!
Aug 19, 2022
Wait times were a bit long but a good experience otherwise.
Aug 13, 2022
Friendly staff, good location
Aug 3, 2022
I appreciate Shippee for taking care of my vision over the years. Thank you.
Aug 3, 2022
My whole family has used Shippee Eye Care. They always listen to my concerns and work with me to solve them. Since glasses are very expensive they work with me and my insurance to make sure I am getting the best deals.
Jul 24, 2022
Highly knowledgeable and professional from when I stepped in the office until I stepped out.
Jul 22, 2022
I am very pleased with the friendly professional staff. Very attentive and listening carefully while examining and evaluating. A positive outcome overall. Thank you.
Jul 16, 2022
Office experience and exam was great!
Jul 9, 2022
Thats to Brian for being very patient with me at my apartment.
Jun 18, 2022
Your service was friendly and courteous.
Jun 16, 2022
When the eye specialist dialate's the patient's eyes, it would be nice for them to consider the experience of the patient. I came out into the front room which was full of glare off of car windows in the mid-day June sun. I mentioned to Shippee representatives that I was uncomfortable, but there was no response. They didn't even issue cheap sunglasses, when I told them I needed sunglasses. It felt like the medical approach to eye care is being done without awareness of the actual experience of the patient. I struggled to go two block, disoriented, to get sunglasses from a local store.
Jun 16, 2022
The staff is helpful and the optometrist is great! One thing that I would say could be improved is, while you are waiting for your eyes to dilate in a darkened room, when you can’t read, having some nice soothing music piped in would be nice. Like instrumental flute or guitar or something calming. It takes a while for the eyes to dilate, so if you are not someone who meditates or gets up and does some calisthenics like I did, you’re probably going to be pretty bored sitting in there. So music would be nice. Other than that it’s a great experience!
Jun 15, 2022
The environment is professional and comforting. I recommend Shippee family eye care to everyone.
Jun 10, 2022
Great service and helpful employees
Jun 3, 2022
I was pleased in the service I received from all the staff. Everyone was attentive and pleasant which made my visit pleasant. I would recommend your service to all my friends.
May 30, 2022
My visit was thorough and a lot of new tests I've never experienced before. It felt like the most up to date technology was used! Wonderful and friendly staff! Loved the interaction when selecting frames!
May 29, 2022
Easy to make appointments, willing to work with your schedule. Nice clean office with friendly staff.
May 16, 2022
Staff were very accommodating and professional!
May 14, 2022
Shippee Family Eye Care is very efficient, professional, and thorough!
May 13, 2022
Dr. Erica is amazing. Her skills and professionalism are truly exceptional. My friend Sam is amazing too- helping to get me in after having an object stuck in my cornea.
May 11, 2022
Jeffrey, very personable, funny, great demeanor!
May 10, 2022
Great optometrist and cool machines
May 6, 2022
Dr, Corbet is always wonderful and easy to work with.
May 4, 2022
Shippee is great! The staff is kind, caring and professional.
Apr 11, 2022
I am a new patient in your office and was very happy with the eye exam I received recently. Everyone was very professional and I was comfortable with the exam, my wife will be going in Nov. Our Doctor in Barre retired in Dec 2021 and I am glad I called to see if you took new patients. I told my wife how good the care was in your office.
Apr 8, 2022
Not for online review, but I really had to wait a long time between intake and seeing the doctor. I would hav answered Questions 5-8 as BNA if that choice had been offered. Instead, I answered based on prior visits when these were applicable and not as good as they should have been. However, for the most part, these less than satisfactory experiences were not with the current staff, so the middling answers reflect the old issues dragging down what I'm hoping will be the case with the new staff.
Apr 8, 2022
Everyone is very pleasant and supportive. Sara is great! Listens to your concerns and gets back to you that same day;
Mar 24, 2022
My doctor who is 8 months pregnant, couldn't have been better to me. I felt very reassured we would find solutions to the problems with my eyes.
Mar 9, 2022
I do have a couple of comments to share. The first is that when I arrived I was asked whether I had my insurance card with me. I said I did not. My record should show that I have VSP as insurance. Only after my appointment, while talking with other staff regarding eyeglasses and that I was interested in new frames and lenses as I was eligible through my VSP insurance, did I learn that you had stop taking VSP insurance as of Feb. 2. . This fact was not mentioned to me when I made the appointment, when I checked in, only after my appointment. I feel I should have been made aware of this when I booked the appointment. My second comment is that while the doctor was very professional, there was no comment or conversation with me regarding my eye health after examination. I was just told to "follow me" to meet with the optometrist. I think it is important to discuss findings, whether bad or good, with the patient. It was also not shared with me that my prescription had changed by a little bit. This information was also told to me by the optometrist. Needless to say I felt a little disappointed with my appointment.
Mar 2, 2022
The team at Shippee is always helpful and great at answering my questions.
Jan 22, 2022
Always a great experience at Shippee Montpelier. Every member of the team there is attentive, knowledgeable, kind and helpful.
Jan 21, 2022
Convenient, professional, friendly. I'll be returning to you for my eyecare needs.
Jan 8, 2022
The Shippee Family Eye cares team is wonderfulful!
Jan 5, 2022
My eye doctor had just retired and upon recommendation of my PCP, I had made a new patient appointment with Shippee Family Eye Care for six months from my last appointment. It was the week before Christmas and I was having issues with red eye, possibly related to my medication, but it was not resolving. The folks at Shippee kindly made the appointment to see me for an acute care appointment before I was even seen first time. I carried my chart from previous doc and Dr. King gave me a thorough examination and reassured me that the issue would resolve, albeit slowly. Everyone was very pleasant and efficient. It was a great relief to have the issue cared for as well as to know that I have a wonderful facility for continued eye care.
Dec 30, 2021
I was in pain and Was seen as quickly as possible. Left the office pain free. Thanks John
Dec 23, 2021
Dr Guilmette is a fantastic provider. Attentive and understanding of astigmatism and eye care needs. Thank you for helping me to see clearly for the first time in years!
Dec 23, 2021
Everyone was extremely helpful and friendly.
Dec 17, 2021
You guys are the best, basically.
Dec 16, 2021
Everyone at Shippee Family Eye Care is very friendly and helpful. Dr. Corbitt is thorough in her eye examinations and lets you know honestly what your eye health is currently and what to expect in the future. If my glasses need adjustment I can stop in anytime for assistance.
Dec 10, 2021
Professional at every level.
Dec 9, 2021
My check up took more than 1 1/2 hours. I was left sitting in the exam room for at least 40 minutes. They took my blood pressure and the cuff was probably broken because it read 78/54. It was taken by another cuff later and it was normal.
Nov 20, 2021
good service and attention, also efficient and aware of my needs-able to listen to concerns.
Nov 17, 2021
Friendly, accommodating and efficient. Thanks.
Nov 15, 2021
Satisfied with the care and service
Oct 27, 2021
Wonderfully comfortable staff interactions and great professional care
Oct 23, 2021
Everyone at Shippee's is very polite and very knowledgeable about their job. They were very helpful with getting new glasses and they didn't even try to get you to take different things on your glasses.
Oct 23, 2021
The entire staff is professional and personable. It is a great place to take care of your eye care needs.
Oct 22, 2021
You guys were awesome. You made jenna feel very comfortable and did a very thorough exam for her. Thank you
Oct 7, 2021
Very professional with all aspects of the visit. Very thorough exam.
Oct 7, 2021
When my husband and I first started receiving eye care from the Shippee office for our eye care, we were seen my Dr. Karena Shippee. It was quite a while ago. It was before she became pregnant with her son and at the other location in Montpelier. It was always a very positive experience. We really liked her. At my first visit at their current location, (which was 3 - 4 years ago, I believe) I was seen my a different optical doctor who walked into the examination room without introducing themself to me or even smiling or looking up to greet me at all. I introduced myself to them first. It should've been the doctor who greeted and welcomed me as a patient. (It was NOT doctor Karena Shippee. She is awesome!!!!) I kind of felt more like a number rather than a patient. It was a rather cold reception. I feel that the examination was thorough, but the "chairside manner" was lacking. My most recent visit however, was much better. There was immediate eye contact and with a smile and I felt like a valued patient. My exam was very pleasant and all of my questions were answered in a relaxed and professional manner. I will continue to seek optical care from Shippee Family Eye Care. The front desk staff is wonderful and the office is bright and welcoming.
Sep 24, 2021
Dr. Corbitt is a talented professional. She is the reason that my wife and I continue with Shippee.
Sep 24, 2021
Dr. King was excellent and each of the staff members I interacted with was very good!
Sep 24, 2021
Great but there’s always room for improvement.
Sep 24, 2021
I've never left a review before today. I had an appt at Shippee in Montpelier last Thursday, it's the second year I've been a patient there. I've been having regular annual eye exams (or more than once a year) since I was 10 -- almost 40 years ago. I have never had an appt as disconcerting as the one on Thursday. No one told me I was not going to be seeing the doctor I had last time (and I've never had an office just change doctors without tell me); when the doctor arrived they were aloof, checked the computer monitor constantly, made little eye contact, did not warn me about what was going to happen next (even when an instrument was almost in my eye ball) and forced me to sit back and ask the doctor to explain to me what was happening. After my pupils were dilated and eyes were checked the doctor wrote something on the computer and again I was not told ANYTHING about my own eyes and had to ask. Then, at the end, I was asked if I had any questions and I had to initiate the conversation about ordering more contact lenses even though that was the reason for the appt. The entire time I felt like the doctor wanted to be anywhere but this exam. I will not be returning.
Aug 16, 2021
Eye exams were well executed, and my daughter's glasses were able to be readied the same day, but I am still waiting ( more than a week later ) for my contacts and glasses. VERY slow service. I will order my contacts privately in the future as I usually have them within 3 days.
Aug 12, 2021
My doctor was very thorough and was not in a rush. Very clean building
Aug 11, 2021
Perfect balance of professional practice and personal attention.
Aug 9, 2021
Definitely a five star! Wonderful staff. Highly professional in care and personal exchange.
Aug 8, 2021
Dr. King was fantastic. She was very personable and fun to be around, while also giving me service and technical support regarding my contacts that no other Dr. has in 30 years of wearing contacts. I am the happiest I have been with my lenses in a few years and I really enjoyed my time with Dr. King and felt like she truly listened to me. Thank you Dr. King!
Jul 31, 2021
Excellent service , very appreciated !
Jul 30, 2021
Messed up appointment day/time. No matter. Some one had canceled with another doctor, and that appointment was given to me. So happy they did! I had my annual exam with Dr. King. I liked everything about her--her way, her cues, her directions, her personality, her advice. Welcome to Vermont Dr. King! See ya next year.
Jul 29, 2021
The folks at Shippee are very friendly and helpful. And the optometrist, who I have now seen twice, solved an eye problem of mine that had stumped an Opthamologist! He really knows his stuff! I recommend this practice!
Jul 28, 2021
Everybody was so nice and so helpful! It was my very first eye doctor appointment and I felt very comfortable.
Jul 23, 2021
Dr G is great all around!!! K Blindow
Jul 15, 2021
Very pleased with the comprehensive examination and friendliness and professionalism of everyone I encountered.
Jul 3, 2021
Everyone is so friendly and helpful! I had a great experience and bought a great pair of new glasses with the help of the people there. Thanks!
Jun 25, 2021
Everyone was friendly and helpful.
Jun 25, 2021
Knowledgeable and helpful staff.
Jun 23, 2021
The staff was really nice. The atmosphere was very modern and clean. Also, the selection of frames was great.
Jun 18, 2021
Great experience today at Shippee. Friendly, clean, efficient, and knowledgeable. Simply no room for improvement. Highly recommend.
Jun 15, 2021
Staff is courteous and professional. Their use of texting to remind patients of appointments is extremely helpful. I would (and have) highly recommended Shippee to friends.
Jun 12, 2021
Clean environment, pleasant staff, and I got the exam that I expected. I made an appointment for next year before I left the building.
Jun 10, 2021
The Office is friendly, efficient and professional. From the receptionists to the doctors, the service is always excellent. Dr. King is an excellent addition to the staff.
Jun 5, 2021
Shippee Family Eye Care did a wonderful, and very thorough examination during my recent visit. The doctors and staff were very friendly and professional. Great experience.
May 13, 2021
The whole practice is very professional.
May 10, 2021
Everyone was wonderful. From start to finish. Checking in, pre appointment, appointment, picking out glasses and then finally checking out. I highly recommend Shippee
May 7, 2021
I was very impressed with this Eye Dr Office! The technology was amazing. I was very comfortable and loved my Eye Dr. Hes awesome!
May 6, 2021
First time going here and everyone was very friendly and nice. Great experience. I'd recommend shippee family eye care in montpelier for sure!
May 5, 2021
Very friendly and AMAZING service
Apr 29, 2021
I went in for my very first eye exam at age 44 and it turned out to be more complicated than just getting glasses. I was given plenty of time with the Dr. for questions and additional tests and was swiftly referred to a specialist. When it came to choosing glasses, the front desk staff was very helpful.
Apr 29, 2021
Great place and very professional office. Glad to have been accepted as a new patient into the Shippee family. Dr. King was a breath of fresh air! Thank you
Apr 23, 2021
This was my first experience with an optometrist and the staff were very accommodating with helping me pick frames and understand my vision issues
Apr 23, 2021
Just wanted to say that Dr Guelette was great! He solved an eye problem that I have had for years, that an ophthalmologist and another optometrist had no clue about! (It was a simple answer, too, that he came up with in seconds! Definitely lowers my confidence in that ophthalmologist that i saw!!) His explanations were very thorough and clear. I recommended him to my mother-in-law. She saw him and had the same reaction; she got answers to questions that had been basically ignored by other eye professionals that she had seen after her cataract surgery. She said that even the assistant, who saw her first, gave her better answers than she had gotten elsewhere! I, too, had a very thorough assistant, who I ultimately told of my lingering eye problem that I thought was hopeless, because she was so probing with my medical history. Great team!! The only problem I had was, back if Feb I had to re-schedule because of a migraine, and your computers were down, so i was promised a call back, which i never got. I did get a reminder card, however, so i called. But that's understandable, because we rely so completely on computers!
Apr 22, 2021
Friendly attentive and professional service!
Apr 22, 2021
Great service, personable staff, and inviting atmosphere. This all contributes to a calming, relaxing appointment to get your eyes checked.
Apr 19, 2021
Shippee Family Eye Care consistently offers the highest quality care and service. The employees make my visits there a pleasure at every level.
Apr 19, 2021
Nice folks, great equipment, thanks.
Apr 19, 2021
My appointment with Shippee Eye Care was professional in an easy, caring way. Pleasant from walking in the door, professionally attentive during the exam, calm expertise all the way through the appointment.
Apr 19, 2021
My biggest complaint is that neither I nor my partner were offered sunglasses after having our eyes dilated. I asked the doctor if I would be okay to drive and was assured that I would be fine as it was overcast at the time. The clouds broke and I struggled with my vision, having to drive with one eye closed, switching back and forth, eyes watering the entire drive, creating a dangerous and very uncomfortable situation. Also, it seems common practice these days for medical professionals to ask the patient if they have any questions. As the patient, I don't know what questions to ask. I have an expectation of the doctor to tell me about my health, not having to extract that information from him/her through a line of questioning.
Apr 18, 2021
They were on time, courteous and explained the tests being administered to me. All my questions were answered. They were professional and friendly.
Apr 15, 2021
Was such a wonderful environment, very friendly and very helpful highly recommend this place for great eye care.
Apr 15, 2021
Fast, courteous, professional and local!
Apr 15, 2021
The facility, doctor and staff were terrific. However, the visit took far longer than expected. I arrived at 11:20 a.m. for an 11:30 appointment, and did not leave until 12:57 p.m. I know the precise time because I got a parking ticket, thinking 1 hour would be sufficient for a routine eye exam. Despite that, I will continue to patronize this provider, but will adjust my schedule accordingly.
Apr 14, 2021
The exam was very ininformative. The doctor did not tell me the condition of my eyes, if they were healthy or what conditions I should be wary of. When I asked about certain symptoms I was experiencing, then he started to tell me, very briefly and without explanation that I had early stage catarax and did not dxplain what that meant, where my eyes were going etc. Just you have catarax, now go get out of my office. I asked about light sensitivity then he told me there was scarring on my eyes. No additionaly information, for all I know I am going blind, but he could be bothered to tell me how my eyes, and I was the first patient of the day. Just terrible at telling the patient anything. Felt like i was a machine on an assembly - no care, no explanation, just get through the test and get out of my office. Very poor skills.
Apr 14, 2021
It would be so great to have an online portal to access my information, including prescription info. I believe you used to have that?
Apr 13, 2021
Fast, friendly and clean. Up to date technology that makes the exam super easy. Knowledgeable and answered all of my questions
Apr 13, 2021
Everyone is friendly and professional and process is efficient. Nice to have you downstreet.
Apr 13, 2021
Very friendly staff! In and out very quickly, definitely will continue to come here above anywhere else!
Mar 24, 2021
I found the staff to be very pleasant and my provider to be knowledgeable. I liked that they sent reminder text and it was very easy to set the initial appointment as a new patience.
Mar 13, 2021
Great office. The doctors and the staff are all very helpful and professional.
Mar 11, 2021
The staff is always super helpful, the office is very clean and well put together. My only critique is that despite showing up early for my appointment I still didn't get seen for 15-20 min after my scheduled appointment, and then there were several points while in the exam that I was waiting for 5-10min. This may be typical from the exam portion, but it would also help to have those expectations laid when making the appointment, and then re-communicated upon arrival.
Mar 10, 2021
Staff is professional.
Mar 8, 2021
Excellent, professional care; and it's friendly place.
Mar 6, 2021
Friendly knowledgeable staff in a convenient location.
Mar 5, 2021
Excellent care! Very thorough exam.
Mar 3, 2021
I really like the doctor my daughter saw- all the staff was friendly and courteous. Optical helped my daughter pick out some awesome frames. Will definitely be back!
Mar 1, 2021
Shippee was great! Would definitely recommend to anyone!
Feb 27, 2021
Swift, thoughtful, professional care
Feb 27, 2021
Excellent people, excellent care
Feb 26, 2021
Poor communication. I was scheduled to come to the office to have new contacts fitted etc. Got to the office and waited for over 30 minutes only to be told that my contacts had not arrived and were in back order. That the staff neglected to call me and let me know that my contacts had not arrived resulted in the loss of over two hours from my work. To add insult to injury, I was then charged a “contact fee” when I received no contacts. By all rights, Shippee should have paid me for the time I lost from work on a wasted appointment.
Feb 24, 2021
I was very pleased with the services provided! Very friendly, knowledgeable, accommodating staff!
Feb 21, 2021
I loved seeing Dr King! She was awesome! The whole staff was so welcoming and kind. Dr King helped me find a pair of contacts that felt great for the first time in my life! Highly recommend visiting this office
Feb 19, 2021
Amazingly attentive staff, wonderful service!
Feb 19, 2021
Staff is always so friendly. Nice beautiful office😄
Feb 19, 2021
Everyone seems nice, but when I had to be rescheduled I asked if there was something sooner and the woman didn’t even look and said no, even though my roommate had spoke to someone a few hours before and was given many much earlier options. And then I received a call the day of saying there was an opening, which is fine on its own. When I went in for the appointment I told the first woman I spoke with that I wanted to be measured for contacts and I saw her put it in the notes, but the optometrist never did it. I don’t know if she even read the notes, or maybe forgot. I’ve never done that before, so I didn’t know when it would be done until it was too late and I was being pushed out. They seem like really nice people but there is some miscommunication going on in the office.
Jan 30, 2021
I had an issue, they got me in quickly, we found out what was happening. On my way to seeing better.
Jan 30, 2021
Very happy with the eye exam Had to go back the next day to pick frames lady that was helping me was ok but when I had to run outside to grab me debt card from my son went back in to pay for the glasses in full to order them the lady went on lunch break she knew i was coming right back in the lady that helped when I went back could not find the paperwork to pay for them and order them and told us to call back later I was only gone outside for a minute at the very most to get my card so to say the very least I was pissed
Jan 27, 2021
Great service on DoD exam requirements!
Jan 20, 2021
I love you guys! Been so helpful!
Jan 20, 2021
Staff were all very kind and helpful. I am a new patient and am very pleased with the experience.
Jan 13, 2021
I love Shippee Eye Care: friendly, helpful, engaging, generous with their time.
Jan 13, 2021
This was my first time in. Reception was welcoming. Doctor was friendly, accommodating, and thorough. This was the best experience I've had at an eye clinic (easier to say than ophthalmologist/optometrist).
Jan 11, 2021
It was very helpful. They worked with my insurance to get me what I needed and the exam was very professional.
Jan 10, 2021
The only problem was the wait...it was a little stressful as I had to rush to get to my next appointment. Also, this is minor, I thought the reminders for appointment was to much...text, email etc
Jan 9, 2021
I was very please with my first visit to Shippee Family eye care. The staff was courteous and the office was very clean. They had signs making it easy to understand the new Covid guidelines, and I felt very safe. I was able to take my time choosing a pair of frames, and they offer payment plans and a variety of frames for your budget, which was very helpful.
Jan 8, 2021
Very friendly and informative. I felt welcomed and the communication went smoothly. I never felt rushed out or just "another patient." Great job on the customer service skills!
Dec 31, 2020
Very accommodating, and very thorough!
Dec 18, 2020
I awoke a Fri. morning with my left eye unfocused causing double vision!!continued thru day and sat and sun.with me scared and googling what could cause this!Mon. 8 a m. I called Shipper eye care and although app.'s weren't starting for another month,upon hearing my symptoms ,I was told to come in that very day!whew!I was relieved. They were very professional and learned and nice.oh,and disinfected the equipment often.
Dec 16, 2020
friendly and nice visit.
Dec 14, 2020
Great service, they took all the necessary precautions to me me feel dcomfortable and safe during COVID. All staff that I encountered were friendly and helpful. Location is very convenient to my workplace too,
Dec 12, 2020
we were treated very well.
Dec 11, 2020
Enjoyed my experience with my annual exam. Very thorough. Thank you
Dec 11, 2020
Everyone in the office was helpful and friendly. Dr. Shippee is amazing. The protocol for entering the office during COVID was excellent.
Dec 9, 2020
Very friendly service felt at ease the entire time I was there very helpful as well
Dec 4, 2020
The staff was friendly and skilled. Pleasant experience overall.
Dec 3, 2020
They are always courteous. They answered the phone or returned your call in a timely manner. They do their best to fit you in based on your situation and are just very helpful in general right now they have great protocols in place for the pandemic and you feel safe the whole time.
Dec 3, 2020
Very professional, attentive & friendly staff. Dr. Lang, optometrist, is very personable, knowledgeable & thorough. I highly recommend Shippee Eye Care.
Nov 27, 2020
Dr. Shippee was phenomenal with my four year old son!
Nov 20, 2020
He did a great job getting the object out of my eye and letting me know exactly what to expect.
Nov 14, 2020
Julie was extremely pleasant during the pre-exam tests. Dr. Corbitt was wonderful during the exam. Answered all of my questions thoroughly and kept me relaxed during the exam. They have a large selection of frames to choose from and the optician was also very helpful. I look forward to coming back here for many years.
Nov 14, 2020
Very friendly, as well as, very professional staff.
Nov 13, 2020
Every single person in this eye care center is a true professinoal and also fun to be with!
Nov 11, 2020
Staff very welcoming. Very knowledgeable. Helpful in answering questions. Very customer oriented.
Nov 9, 2020
Professional and personable care. I felt I was in safe and intelligent hands. Thanks to all staff!
Nov 9, 2020
Very much enjoyed the visit with Dr. King. She was very informative & complete in her eye exam. explaining all aspects of the exam, and why recommending the right prescription. Thank you for her help. Gerry Farland
Nov 7, 2020
Friendly staff, didn’t feel rushed.
Nov 6, 2020
This was a follow up visit for a recheck and adjustment to original glasses. When I first came in, the lady out front assured me that everything had a 90 warranty and if I didn't like it, you would take care of it. Because of that, I let her talk me into the best and most of everything - the deluxe package so to speak. "Progressive aren't for everyone" I was told "but give them a try and if not, no worries...we got you covered". Well, I did that and when they weren't a good we ended up with a lesser package but I still was out the money for the progressive. I was told no refund for difference. In my opinion, a little shady. If I ever recommend anyone, it would be with the caveat to beware and to go basic on everything - don't be upsold.
Nov 5, 2020
I consistently get a friendly welcome at Shippee Family Eye Care. Angela at the front desk always asks how I am doing and about EarthWalk:) where her daughter had such a positive experience---very heart-warming. It was my first visit with Dr. King, and she is awesome---very professional, but relaxed, low-key and friendly. I felt so well taken care of all the way around! Thank you!!!
Nov 4, 2020
Very nice bright space and friendly staff.
Oct 31, 2020
Everyone was friendly and efficient. I felt concerned about the number of people in wait room during covid. Staff respectful that I waited in eyeglass area. Thank you
Oct 30, 2020
I was very clear when I made the appointment that I was using my eye benefit, which I lose at the end of the month, but covers the exam fully. Instead, during the exam, without notifying me, someone made the decision to mark a box on a form as medical. Now the appointment is being billed through my high deductible plan & I will need to pay out of pocket. I am unemployed & never would have had the exam if I was told that would happen. If I was given a choice during the exam I would have declined. At checkout I was told that there was nothing I could do about it, and nothing Shippee could do. I have had such good service from you in the past, this encounter is still shocking to me. The technician is excellent, everyone was knowledgeable, just ZERO compassion, desire or ability to deal with the situation or provide any solutions.
Oct 28, 2020
Staff was kind, informative and educated. I have no insurance, and needed glasses immediately. Shippee's offers a payment plan that was within my limited budget. I would recommend them to everyone !
Oct 26, 2020
Excellent service from the moment I walked in. I am very satisfied with my overall experience at Shippee. The staff was knowledgeable and professional and made me feel like part of the family throughout every step of the process. I would highly recommend. Thank you to the entire staff!
Oct 22, 2020
Very pleasant experience 😊
Oct 15, 2020
Great staff, Dr Sam was thorough with my case. I will tell anyone who asks....
Oct 8, 2020
I highly recommend Shipley Family eye care!The front desk was very friendly and helpful and I was given a very thorough eye exam by the Doctor and his assistant! It was done in a very professional and efficient manner !Will definitely go back for further care!
Oct 8, 2020
Very friendly and efficient service.
Sep 28, 2020
The office is clean and very attractive, the staff friendly and professional.
Sep 28, 2020
Very Friendly staff! Everyone there was extremely pleasant. I have never had an eye doctor take the amount of time and actually care like this one did.
Sep 26, 2020
Very welcome environment.
Sep 26, 2020
everyone was nice and friendly and helpful. Not sure about best price as I didn't shop around...
Sep 18, 2020
I waited over 40 minutes for the provider once in the exam room! While she was talking in the hall way. I finally went out and asked if I had been forgotten.
Sep 17, 2020
It was very quick getting in and the service was supper good.
Sep 15, 2020
The girls are great and very helpful.
Sep 12, 2020
Fantastic first visit! Check in was easy & fast. I forgot my wallet, but they allowed me to be billed for the copay (much appreciated). Eyeglass area was busy and because of COVID there were may sample frames that needed cleaning before being re-shelved - so, choices limited a little. Convenient location & free parking in back.
Sep 7, 2020
Amazing experience. Cant wait for my glasses.
Sep 7, 2020
Very friendly, knowledgeable staff
Sep 5, 2020
Very happy with my service
Aug 29, 2020
The staff at Shippee Family Eye Care is courteous, polite, and attentive to their patients. I received a thorough examination and had my questions answered promptly and clearly. An overall pleasant experience.
Aug 28, 2020
The Eye Dr that my husband and I both saw was friendly & courteous, he put us at ease, very professional, clean, and thorough. We will be back to Shippee Family Eye Care!
Aug 27, 2020
The folks at Shippee Family Eye Care are wonderful: always helpful and respectful. They made my nervous daughter feel comfortable and excited about getting her first pair of glasses. My husband and I have been patience for years!
Aug 23, 2020
Everyone one of the staff was polite and friendly . Not one of them pushed me to get new glasses I actually was told it wasn’t enough of a change that just an adjustment problem would fix the minor issues I was having , however I really wanted a new pair so I got some. Love these people!
Aug 23, 2020
Great place , friendly , clean . They don’t push you into buying anything if you don’t really need to which is awesome !
Aug 20, 2020
very efficient , friendly and spot on service, just what I wanted nothing I didn't need
Aug 18, 2020
Dr. Corbitt is professional, informative, and genial. She is the reason to use Shippee Eye Care.
Aug 17, 2020
Very efficient and professional all the way around.
Aug 15, 2020
superb exam and eye glass fitting
Aug 15, 2020
You were very personal and informative
Aug 15, 2020
Excellent service, friendly staff. Dr. Corbet is awesome !!! Very professional and knowledgeable. Super happy.
Aug 14, 2020
It is always a great experience when I have an eye appointment at Shippee Family Eye Care, Wonderful people that go the extra mile to help you out and a they always have great attitudes and smiles!
Aug 10, 2020
I was greeted with smiles, asked to wash my hands, found to be told that my ride had arrived, helped to find the best prices and discounts and rebates on contacts, tested with extra precautions to alleviate nervous tension about possible eye disease that arose from suspicions from other tests posed singularly by other practices and eliminated the need for frequent visits. Highly recommended.
Aug 10, 2020
The staff at Shippee Family Eye Care is friendly, efficient and competent. I have used their services for many years. Excellent care and excellent choices for eyewear. I highly recommend them.
Aug 10, 2020
I am a fairly new customer, and I've been extremely happy with everything that Shippee Eye Care has done for me. Their new facility is very well equipped and all the staff is helpful & friendly. I am a happy customer!
Aug 8, 2020
This was my very first visit to Shippee Family Eye care. The Dr. Was very thorough with his evaluation and answered all my questions. I would definitely refer my friends to this eyecare center.
Aug 5, 2020
Dr. Rebecca Hogan was very personable, answered all my questions, was very efficient with my time.
Aug 4, 2020
Very clean, friendly, knowledgeable staff
Aug 3, 2020
Very thorough exam and thoughtful explanation of options regarding progression of macular picker issue. Felt very confident with advice.
Aug 1, 2020
It was a really good experience
Jul 31, 2020
1st time there, felt very comfortable, with that I had started going there sooner!
Jul 30, 2020
We are new patients to Shippee and we could not happier. Everything about this practice is spot on. Every staff that you come in contact with is professional, knowledgeable and courteous. The eye exam provided by Dr Corbett was very thorough she spent time explaining the results and any recommendations needed going forward.
Jul 26, 2020
Very friendly staff,, felt very welcome there and felt very comfortable.
Jul 24, 2020
Excellent up-to-date office with some pretty fancy equipment. Everybody I spoke with was very helpful, and when they didn't know the answer to a question, they found somebody who did. Doctor was excellent and made the visit quick and painless.
Jul 22, 2020
Great service from very competent staff
Jul 19, 2020
I was very Happy with everyone that helped me from the beginning to the end picking my glasses out ! Everyone was very friendly and professional! Appreciate everything during this COVID time 😊
Jul 19, 2020
Very friendly and professional staff. New young doctor Klug was attentive, thorough, knowledgeable and sincere!
Jul 16, 2020
The office visit was great , the check- in ladies were very pleasant and helpful . Dr Rebecca Hogan was very professional and explained all the test to me . Highly pleased with the Montpelier Group 🤗
Jul 15, 2020
Fantastic,professional, courteous service that was concerned for my and their covid safety. Thank you.
Jul 13, 2020
Very professional and kind
Jul 10, 2020
Knowledgeable, professional, personable, and very friendly - exactly what you want in a doctors office.
Jul 9, 2020
Everyone at Shippee Family Eye Care is super helpful, friendly, and efficient! You never have to wait long to be seen for your appointment.
Jul 5, 2020
Excellent care! Very caring doctors and staff who explain issues and address concerns. I strongly recommend Shippee.
Jul 4, 2020
Eye exam went well, quick and seemingly thorough. Affordable glasses is another story. $690 for glasses is out out of my range.
Jun 29, 2020
The whole staff was very professional and helpful!
Jun 29, 2020
Kind and accommodating, they work with you to get an appointment that works with you. They also took great safety precautions due to Covid.
Jun 27, 2020
Friendly, knowledgeable and helpful staff. Lovely office space.
Jun 25, 2020
Very professional and personable...!
Jun 20, 2020
Its always a pleasure to have an appointment with Shippee Eye Care. They have knowledgeable and personable staff, a variety of vision options and a very comfortable waiting area.
Jun 17, 2020
Very thorough, friendly. professional care.
Jun 14, 2020
Very happy with my choice and like them very much
Jun 13, 2020
I ❤Shippee Family Eye Care! I have been going there for years and will continue. There is so much compassion, knowledge and expertise from their Team. They provide the best care my eyes have ever had!
Jun 13, 2020
Great experience from start to finish!
Jun 13, 2020
Very pleasant and comfortable. All employees were extremely helpful and knowledgeable.
Jun 11, 2020
Angela and Hannah have ALWAYS been wonderful! It is such a pleasure to see them each time and be treated so well. They are patient and kind and ready to answer all your questions. Dr Hogan is gentle and answers all your questions. I appreciate her thoroughness.
Jun 10, 2020
As a first time customer, I was extremely pleased with how Shippee eye care handle my appointment. My original appointment had to be reschedule many times, due to COVID 19, but they were always very attentive to getting me on the calendar and let me know of any changes and updates. Once my appointment came, they called me and let me know of their safely measures in place. The appointment as a whole went great and I look forward to visiting them again for my eye care needs.
Jun 9, 2020
competent, caring and thoughtful....a great experience at Shippee!
Jun 3, 2020
Nice office, convenient location, the staff was all very helpful and friendly. Definitely a great place for your vision care.
May 23, 2020
The staff were all friendly, professional and knowledgeable.
May 23, 2020
My first appointment w Shippee Eye Care was easy to set up; staff were accessible, friendly and helpful. The appointment went very well- my questions were answered, exam process, purpose and results were explained to me. When I met/sat down w the staff who assists w frame selection and processing of my new prescription she was very helpful, too. All a very good experience!
May 22, 2020
All members of the shippee staff were friendly and knowledgeable.Enjoyable experience.
May 21, 2020
Excellent all around experience
May 16, 2020
The doctor was a great resource for info on my eye issue, she reassured me of my condition and very thorough.
May 16, 2020
Customer service was excellent. All staff were courteous and professional.
May 2, 2020
Very pleased to get a coveted "Thursday morning only" appointment during the stay-home epic. Thank you for accommodating my need for testing.
Apr 11, 2020
My husband & i have been going to Shippee Eye Care for almost a yr. I love the people that wirk there. They are always smiling vey kind & thoughtful. Very clean building. I get real good care at Shippee Eye Care.
Apr 11, 2020
They took me right in at the last minute, very friendly, knowledgeable staff.
Mar 27, 2020
Thank you for helping me sort out a problem and seeing me so quickly
Mar 18, 2020
Suzanne has done well by me - I trust my eyes in her care.
Mar 8, 2020
While the care I received was excellent and I have complete trust in my doctor and the staff at Shippee, I am concerned that the equipment was not cleaned well. Considering what’s happening with the coronavirus, I expect to see staff wipe down every part of the equipment that my face touches. There was no hand sanitizer in the exam room and staff moved from typing on the keyboard to touching my face without pause. I hope Shippee will quickly change their protocols and increase their staff’s awareness.
Mar 7, 2020
Dr. Shippee was amazing with my 3 year old son. My son loved him and did a great job during his exam due to Dr. Shippee having a great way with kids.
Mar 4, 2020
I would and have recommended you to others. Thank you was wonderful expirence.
Feb 29, 2020
very inviting, beautiful plants, open space. Everyone is so friendly, and tells you what and why they are doing certain tests.
Feb 29, 2020
I appreciated the friendly staff and new equipment.
Feb 23, 2020
Great service and outstanding level of care.
Feb 21, 2020
Great office. Friendly staff and Dr. Hogan is an excellent optometrist. Very gentle, caring and thorough.
Feb 9, 2020
Real nice practice and the staff was very welcoming!
Feb 8, 2020
Very pleased with my service thank you Very much .
Feb 8, 2020
Efficient and knowledgeable from the exam to selection of new frames. Friendly and helpful.
Feb 6, 2020
Great staff, very informative and overall a very nice experience. Thank you!
Feb 5, 2020
Every aspect of my visit and exam was pleasant and professional. I would highly recommend your business to friends.
Feb 1, 2020
I am so glad I started going here. They are thorough, quick, kind, and courteous. Their facility is easy to find and beautiful inside. I highly recommend giving them a try.
Jan 31, 2020
Dr. Shippe did an amazing job of putting my anxious 9 year old at ease. He explained my daughter's eye conditions in a way that I could understand and allivated my fears. Once we had the office, my daughter told me without solicitation, "I really like Dr. Shippee".
Jan 31, 2020
This was my second visit to Shippee and both times, every member of the staff was so friendly, so professional and so helpful that i feel fortunate to have found them. I plan on relying on them for my eye care as long as they are in business!
Jan 30, 2020
You folks are all so knowledgeable, kind and friendly. I always feel like my eyes are in good hands. I rely on your good and objective advice when choosing glasses as well.
Jan 29, 2020
Parking was easy, the office is nice and clean, most of all the staff was amazing ! High recommend. :)
Jan 27, 2020
My experience was great couldn't have gone any better everyone was very kind and helpful
Jan 25, 2020
I called to make an appointment to get a new prescription for contacts and glasses. I was not asked to bring my glasses or old prescription with me. When I got there and Dr. Corbett asked for these things, I told her I didn't have them. She seemed annoyed by this. During the appointment, she was not very friendly and didn't say anything when dropping me off at the front desk - she just left me there. I had to ask the receptionist when I should expect my new prescription so I could order both items. The receptionist was very friendly and helpful, otherwise I would have rated my experience lower than I have.
Jan 21, 2020
I did wait quite a long time the other day, but once I let the staff know, I was seen immediately.
Jan 17, 2020
I have no complaints, but My eye doctor is unlikely to come up in conversation. Some questions are blank if I don’t remember.
Jan 15, 2020
Our first visit was very informative. Felt very welcome. Dr. Shippee took his time with us and answered any questions we asked. Didn't feel rushed through our appointments.
Jan 14, 2020
Prompt, thorough care for a recent eye problem.
Jan 13, 2020
And extremely thorough annual examination
Jan 11, 2020
Everybody was so friendly and helpful! My 4 year old daughter was a bit nervous but they did a GREAT job easing her fears.
Jan 10, 2020
Great care as soon as you walk in the door until the time you leave. Everyone in every role was great!
Jan 1, 2020
Love the new space. Bright, comfortable, high tech modern exam equipment and space.
Jan 1, 2020
Your Care and compassion was inspiring. Wonderful doctor and the staff is more than friendly. Thank you so much
Dec 26, 2019
I am at the time of possible cataract surgery, but because of the growing cataracts, the drains around my pupils have been squeezed. Since it’s possible that this condition would prevent the safe application of atropine to dilate my eyes to better see the cataracts, Dr Corbett referred me to a practice with laser equipment to correct the issue. I was very pleased with the thoroughness of my exam and the thoughtfulness of her decision to refer me to a more appropriate practice for further evaluation.
Dec 24, 2019
Very kind and professional support staff
Dec 21, 2019
This was my first visit. The office is welcoming, the staff friendly and the Drs. very knowledgeable and do an excellent job explaining and answering all your questions.
Dec 18, 2019
Very nice office, great people that work there.
Dec 18, 2019
A very warm inviting atmosphere with great service!
Dec 13, 2019
Very competent office - looking forward to working with you now!
Dec 13, 2019
The doctor that saw my son was absolutely amazing! He was very upbeat and joyful. He was joking around with my 6 year old sun and making it an as pleasurable experience as it could be. I would 1,000% recommend Shippe family eye care to anyone who asks!
Nov 13, 2019
I went to Shippee Family Eye Care following a significant gap after my previous provider retired. I was really pleased with the care I got at Shippee; very thorough, professional, clearly explained, and kind. I will go back and definitely recommend them.
Nov 8, 2019
First visit, great environment, friendly staff and excellent provider. Very happy with my choice to become a patient here.
Nov 8, 2019
always so friendly and help us understand what's going on
Nov 5, 2019
I recommended your office that very day to a co-worker.
Nov 4, 2019
We specifically called to schedule this appointment in order to get contacts. I was told on the phone that since it had been 10 months since my last appointment they would need to update/check my prescription first. I was okay with this and agreed to an extra long appointment to do this as well. However, upon arrival they rechecked/confirmed my prescription and then told me they didn't have time to issue contacts and that I would need to schedule another appointment. This was very frustrating as that is what we specifically came for and now we must leave work early again next week to come again.
Oct 31, 2019
Thank you to everyone for the patients you showed me and my children.
Oct 29, 2019
As the patients mother I was very pleased with how our whole day went.
Oct 29, 2019
I fell that I am getting very good care and that the staff are dedicated to helping me achieve a positive outcome
Oct 28, 2019
Friendly staff in a beautiful new office conveniently located on Main Street Montpelier.
Oct 24, 2019
Suzanne is a really good eye doctor.
Oct 24, 2019
Very Efficent and Friendly
Oct 17, 2019
I believe that Shippee and Dr Hogan saved my eye by diagnosing my detached retina, and sending me quickly to a specialist.
Oct 12, 2019
Great experience, quick friendly efficient professionalism !
Oct 11, 2019
From the receptionist who took our information to the technician and then the doctor, I was very impressed and pleased.
Oct 11, 2019
Got an appointment very quick, and everyone there were very helpful and nice. The doctor was very knowledgeable about my eyes and help explain things to me.I was very satisfied with Shipper Family eye Care and would recommend them to everyone.
Oct 9, 2019
Shippee Family Eye Care is NOT one of those places where an optometrist goes through the "better or worse" sequence in order to get your prescription and then sends you out onto the sales floor where vultures will try to talk you into high-dollar frames for your correctional eyewear. In contrast to a standard corrective eyewear store, Shippee Family Eye Care has the latest high-tech ophthalmology equipment and excellent ophthalmologists on staff who concentrate, first and foremost, on the general health of your eyes and include a precise optometric evaluation as part of your visit. Of course, they have frames onsite that you can look at, and their friendly staff will help you determine the cost of them and your preference of lenses, but no one is going to play "car salesman" with you. Oh, and btw, my BC/BS plan does not cover vision, but all of the ophthalmologic work they recently did for me was covered anyway, and I only had to cover a small fee for the optometric evaluation! The next time you need to have your eyes checked for anything, give Shippee Family Eye Care a shot; you will NOT be disappointed.
Oct 7, 2019
Thorough eye exam and great customer service! I had my eye exam on Monday and my new lenses were fitted that Friday.
Sep 30, 2019
Super professional but fun, personable and helpful. They took so much time helping me pick out glasses and seemed to enjoy the process which made me feel less of a bother. Thank you!!!
Sep 28, 2019
Very professional and insightful about eye health. Nice location in downtown Montpelier and calm atmosphere.
Sep 28, 2019
Very kind, helpful, and efficient. Thank you for making this experience so easy..
Sep 27, 2019
Absolutely love the new office. We have been patients for 4 years and are extremely happy. The staff is amazing and the eye glass selection is great!
Sep 27, 2019
Easy to get appointment, good service, professional. Many choices for eyewear.
Sep 26, 2019
Great staff! New office on Main St. is beautifully updated and comfortable.
Sep 21, 2019
I felt as though I was checking in to a fine hotel!
Sep 20, 2019
Dr. Corbitt provided outstanding service in addressing my complicated situation..
Sep 15, 2019
Everyone very friendly and very competent!
Sep 15, 2019
Oh, the irony! I had the worst healthcare appointment of my life on Thursday. That night I received a text asking me to fill out a survey about my appointment which I gladly did. One would think the Shippees would have contacted me directly, since it is their family name reputation on the line. Instead, today on Saturday I received another text reminding me that I was overdue for an appointment. Presumably because I didn’t really have one on Thursday! Then I receive this email survey. I have gone to SFE for years, with all my family members. I purchase my contacts through their office, not online. I was a good and I think cheerful customer. But good golly Miss Molly, they are clearly more concerned with grabbing my money than offering personalized healthcare.
Sep 14, 2019
Got me in for an issue I was having within 24 hours. Technical and medical staff knowledgeable and efficient. The doctor called me back personally with an update a few hours after my appointment. The new office space is beautiful, friendly reception staff.
Sep 13, 2019
I have been going to Shippee to get annual checkups and eyewear for years. They are always helpful, considerate, knowledgeable and friendly, and they carry a good selection of eyewear choices. Their new office is bright and spacious and conveniently located.
Aug 30, 2019
Very efficient and professional. Supportive.
Aug 23, 2019
There's a curious lack of formality from the way I'm treated by the professionals there. The last time I was there with my aged mother, a couple years ago, the eye doctor was chewing gum as he tested her eyes. We never went back to him. He's now with a different practice, but I do wonder if the vibe that "allowed" that sort of casualness a couple years ago is still present. I kinda like more old-fashioned formality (combined with a personal warmth, of course) that is commensurate with the importance of the occasion. It's a big deal for me to get my eyes tested, and to acquire new glasses. I don't feel a personal vibe there except from Hannah, at the front desk, who is, for me, a beautiful combination of professional manner and warmth. Angela, too.
Aug 17, 2019
I was very impressed with the new office. Very appealing and attractive. Staff and Dr were very professional, friendly, informative, eager to accommodate and help address and solve issues at hand. Definitely was very pleased with appointment.
Aug 16, 2019
Very friendly, helpful and courteous staff, a total joy!
Aug 14, 2019
I waited for 40 minutes just to be taken into my appt and another 20 for the doctor. A colleague who had an appointment the same week had a similar experience so I know it wasn’t just me. There was also someone in the waiting room he was extremely frustrated by the lengthy wait time for their scheduled appointment.
Aug 10, 2019
I will need to have eye surgery within the next year and my provider spent a generous amount of time recommending physicians and hospitals where I could have the procedure done. This decreased the amount of stress related to researching this on my own and gave me peace of mind that I would be expertly cared for.
Aug 9, 2019
Your office and staff were very polite and official. Your appointment was time consuming but I guess that is the nature of eye exams. Thank you for helping me see better!
Aug 7, 2019
It’s a nice office but I was fine with the former office. I’m not thrilled that the new office displaced a viable downtown retail business.
Aug 2, 2019
Dr. Shippee’s office in Montpelier was great. Everyone was friendly and the services were efficient.
Jul 26, 2019
Only ?Amount of Copay! Paid $35, I elieve after talking to BC/ BC Copay is supposed to be$30
Jul 25, 2019
Angela and Hanna are great staff to have interactions with. The Dr. i saw was great, she asked a lot of questions and seemed concerned about my eyes and was very helpfull.
Jul 25, 2019
Beautiful new office, excellent staff.
Jul 24, 2019
very nice office..all employees are wonderful to engage with.
Jul 22, 2019
You rate a 10 at the very least.
Jul 19, 2019
New office is much more convenient and inviting. Staff is friendly and very thorough. Dr. Hogan explained everything well and took the time to answer all questions.
Jul 12, 2019
You are nice people, but I felt that you were unprofessional not having diagnosed my cataracts successfully. It was hell trying to make my glasses work for me, truly one of the most uncomfortable and frustrating experiences of my life.
Jul 10, 2019
Online presence is more than adequate and very helpful.
Jul 9, 2019
During my June 10th follow-up visit to your office in Montpelier I discovered that Dr. Hollop was no longer with your practice. I am disappointed that your office was not professional enough to have notified his patients of this change.
Jul 1, 2019
Love Dr. Hogan. She's so knowledgeable, thorough, calm and reassuring.
Jun 29, 2019
Online is always important. I will always support an online presence
Jun 14, 2019
Although your staff was in the midst of a major transition to a new location, and there was considerable wait time, my needs were totally taken care of and everyone was incredibly patient and caring. Great service, considering all that was taking place.
Jun 14, 2019
friendly and professional, I would particularly like to thank Suzanne Corbitt for her thorough exam and excellent follow-up
Jun 13, 2019
Very nice and enjoy going there
Jun 12, 2019
Excellent overall experience - quick scheduling of necessary visit. Very professional and thorough examination with understandable explanation of findings. Very much appreciate it!
May 23, 2019
Hannah and Angela and the crew at Shippee always make the experience enjoyable. Everyone is friendly, knowledgeable and caring. I always walk out thinking, "Those are great people." And this last time I arrived early, and they were able to shift gears and get me right in.
May 6, 2019
Very good eye exam. I wish that my insurance would be accepted.
May 4, 2019
got me right when everyone else told me a month or longer very kind no wait time very pleased THEY NAILED IT THANK YOU SO MUCH!!!
May 3, 2019
Not given explanation of condition with out asking. Need Doctor Hollop.
Apr 29, 2019
The staff is friendly, always smiling, always answers questions, and never makes you feel like you are wasting their time.
Apr 25, 2019
Friendly, efficient and quick. Excellent local service for optometry.
Apr 11, 2019
Thorough, professional & personal care
Apr 11, 2019
Everyone in the office have always been very friendly and helpful.
Apr 6, 2019
Very happy with shippee's customer service so far
Apr 4, 2019
First eye exam ever and it was great. Informative, quick but thorough. 5 stars!
Mar 22, 2019
Wonderful care and a wonderful experience! Great for all ages! Amazing Staff and Doctors!
Mar 14, 2019
Very nice & polite office.
Mar 1, 2019
Friendly staff, attentive service.
Feb 27, 2019
Office staff and Dr. very helpful, friendly and upbeat. Love going there.
Feb 25, 2019
Everything was great from reception to how I was treated by all staff to the obvious skill of Dr. Hollop.
Feb 22, 2019
Excellent service, great staff.
Feb 21, 2019
The experience was wonderful and everyone was very nice
Feb 15, 2019
I'm always impressed with the level of competence, professionalism and expertise at Shippee Family Eye Care, and recommend them to everyone. My family loves the Shippee Family!
Feb 14, 2019
Dr. Hollop and the entire staff are wonderful. Hannah especially is a rock star!
Feb 12, 2019
Dr. Hollup is great and is always forthcoming with detailed explanations of my specific eye situation. The staff I've known now for several years and they are extremely helpful because they know field so well.
Feb 9, 2019
Shippee Family Eye Care is fabulous. The service is exceptional and the staff is professional and kind. I would recommend this office to anyone in need of a new eye care professional.
Feb 8, 2019
Trusted eye care. No complaints.
Feb 7, 2019
Entire staff always polite and doctor easy to speak with and ask questions.
Jan 31, 2019
Prompt service, a caring doctor, wonderful front desk....very sorry to learn of Dr. Hollups departure. I feel that he really cared abut his patients!!!!!
Jan 26, 2019
Everyone is friendly and helpful. Dr .Hollop is really progressing with his bedside manner not that it was bad just more relaxed.
Jan 26, 2019
Excellent service. Personable and highly competent team. Clearly a healthy work environment and it shows in how they treat patients. I highly recommend this eye care office.
Jan 25, 2019
I love the team behind the desk. They are kind, thoughtful and efficient. The optometrist is personable and knowledgeable too.
Sep 7, 2018
Excellent care as the doctor spends all the time necessary for explaining issues and answering questions. The office staff is top notch.
Sep 1, 2018
Very professional and friendly service
Aug 29, 2018
Staff is very helpful and efficient. Doctor is confident, communicative, friendly and puts patient at ease. Good experience.
Aug 29, 2018
Very personable staff. Little to no waiting for appointments. Thorough exams.
Aug 25, 2018
I love it that "Shippee Family Eye Care" provides what a big-time facility can do but in a comfortable hometown setting. They quickly get to know you by name without having to keep glancing down at a patient chart. "Shippee Family Eye Care" provides excellent Ophthalmology as well as Optometry services. No doubt, "Shippee Family Eye Care" is very popular, so you should book your appointment soon!
Aug 19, 2018
All of the staff at Shippee Family Eye care are friendly, helpful, and easy going! It's so nice to be a patient there. We have moved our entire family down to Shippee, even though we live 45 minutes away.
Aug 18, 2018
Everyone is always upbeat, efficient, friendly, helpful and professional. Great folks. They go the extra mile to make me, the client, happy and satisfied. Every question is taken seriously and answered carefully.
Aug 6, 2018
We are very pleased with the professionalism and care we receive in the Montpelier office. The office staff are always pleasant and accommodating, and Dr. Tony Hollop is an excellent optometrist.
Aug 4, 2018
Everyone at Shippee is friendly, professional, and efficient.
Jul 28, 2018
Reception ladies were nice, Doctor was pleasant, and had a lot of good information to relay to me.
Jul 28, 2018
Prefer in the Future to have an Established office Staff Perform Initial Exams!
Jul 27, 2018
Sarah was great during the contact demonstration! Very patient and gave good advice and encouragement!
Jul 27, 2018
Great team of people, very professional and knowledgeable.
Jul 26, 2018
Not at all satisfied with service provided. Will be having another eye exam this month by another provider and also having my glasses checked to see if they match what was prescribed by and purchased at this office last year. Have been a patient with Shippee for many years. Also can not log into account after trying numerous times. No help option provided on the log in site.
Jul 22, 2018
It is appropriate that the word “family” appears in the business name. I always feel welcomed and treated like family when I visit and I appreciate the fact that things are explained to me in a way that I can understand. I never feel rushed during my appointment.
Jul 21, 2018
Service was great very happy
Jul 20, 2018
Quite literally, Dr. Shippee saved my eyesight. Period. What more could one possibly say in higher praise? I am and will always be profoundly grateful.
Jul 20, 2018
I so enjoy my visits to Shippee, everyone is so nice and helpful.
Jul 13, 2018
Pleasant, time efficient, accommodating
Jun 21, 2018
Love the Doctor, great mannerisms
Jun 13, 2018
Outstanding service! I was very impressed with how professional the Shippee Family Eye Care center in Montpelier was and how comfortable the staff and doctors made me feel. Having just moved to Vermont recently it was really nice to have found such a caring eye doctor clinic. Keep up the good work!
May 31, 2018
Good service all around. Great reception/registration staff, short waiting times and very competent doctors. Doctors do very thorough eye exams and respond to patient concerns.
May 25, 2018
doctor tony hollop is urbane, genuine and gentle, and hannah and angela rock the front room!
May 16, 2018
Your office staff is always responsive, organized, gracious, and highly skilled.
May 16, 2018
Really enjoy going here for my eye care, Dr. Hollop and the ladies up front care about their patients. Always super nice and welcoming.
May 12, 2018
Great people, and always on time.
May 10, 2018
I love going there! So friendly and knowledgeable. Candy at the front desk doesn't hurt either!!!!
May 9, 2018
I called with a question about setting up an appointment and had one the next day because of a cancellation. Then the staff immediately cleared up a question about my insurance. My visit was efficient and fun. The staff is so helpful (and playful), and the doctor took time to ask questions about my job (and actually listen to the answers). Walked away feeling guilt-free about having gone two years without stopping in ... and even ordered new glasses. Thanks!
May 7, 2018