DR. AMANDA MODESTA KEYHANI

We are here to care about you .

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Reviews

StarStarStarStarStar I am very excited about the new staff.  —    (Patient since 2019)

I am very excited about the new staff. The office manager is doing a great job of training them and she is doing it with a smile. I could tell that when I was in the waiting room, the other patients seemed to be more at ease seeing her working so diligently.


StarStarStarStarStar I’ve seen Dr. Modesta-Keyhani for 20 years and ... —    (Patient since 2019)

I’ve seen Dr. Modesta-Keyhani for 20 years and highly recommend her. She is very thorough and always very friendly and caring.


StarNo StarNo StarNo StarNo Star Your online scheduling sucks.  —    (Patient since 2019)

Your online scheduling sucks. I referred someone recently. She got frustrated because she couldn't get an appointment. Every time she made one, she was told it wasn't there. And she did this by actually calling the office, directly. It will be a very long time before I refer anyone again. It's too bad, too, because Dr. Modesta is the best doctor in the State.


Reply

Thank you for bringing this matter to our attention. I'm sorry to hear about your friend's experience with the Online booking feature. We appreciate this feedback and have since upgraded and improved our booking system. We rely on our patients' feedback to help improve processes at our office. As always we are eager to hear about your experience with our office and with the Online systems. It is our commitment to strive for excellence. If you like, you can contact me at Shafamedicalclinic@gmail.com. Thank you again for your comments.

StarStarStarStarStar very good service, short waiting time, water/co... —    (Patient since 2019)

very good service, short waiting time, water/coffe available


StarStarStarStarStar Excellent  —    (Patient since 2019)

When I 1st moved to Phoenix I found doctor Modesta ,she is one of the best doctors I've ever come across. Dr is very thorough, she doesnt rush you, she listens when it comes to health questions she takes her time she makes you feel comfortable. I'm glad I'm back seeing her.


StarStarStarStarStar Dr. Amanda Modesta-Keyhani is so attentive and ... —    (Patient since 2019)

Dr. Amanda Modesta-Keyhani is so attentive and proactive in ensuring my overall health as well as any specific/in-the-moment health matter is addressed with focused attention and care. I appreciate Dr. Modesta-Keyhani making me feel as though I'm the only patient she has; I never feel rushed in her presence.


StarStarStarStarNo Star Dr. Modesta is very conscientious, and takes ca... —    (Patient since 2019)

Dr. Modesta is very conscientious, and takes care of her patients. Sometimes you may have to wait a bit, but from personal experience, I know it’s because she needs to give someone a bit more time. She definitely cares!


StarStarStarStarStar  —    (Patient since 2019)

Medical student was very thorough, she asked detailed questions, entered her notes onto computerm, then briefed Dr Modesta.


StarStarStarStarStar Very satisfied with all services awesome facili... —    (Patient since 2019)

Very satisfied with all services awesome facility.... doctor Modesta is very knowledgeable and I'm very pleased and satisfied with a her service.


StarStarStarStarStar As a returning patient this was only my second ... —    (Patient since 2019)

As a returning patient this was only my second visit. Too soon to give a fair and adequate review. Except for having to sit in the lobby for 35 minutes past the time of my scheduled appointment, the professionalism of the front office staff has improved from what it was 10 years ago. My reasons for returning to Dr. Modesta was for her level of interest in my overall health as a patient. She listens and does not pass judgement. She offers the appropriate recommendations to assist with whatever is ailing. Thank you, Dr. Modesta.


StarStarStarStarStar I was referred by a good friend to this practic... —    (Patient since 2018)

I was referred by a good friend to this practice, however I never thought I would be so impressed! So throrough yest pleasant experiece! My only issue is why did i wait so long!


StarStarStarNo StarNo Star Delay in Being Seen as Scheduled —    (Patient since 2013)

Every year I schedule an appointment for a Well Woman exam for the first appointment of the day and wait 30-45 minutes before being seen by the individual who takes my blood pressure and temp - I don't understand how I can have the first appointment of the day and have to wait so long to be seen. I would recommend friends/family to Shafa Medical Clinic if this problem didn't exist. I don't wait more than 10 minutes when I go to my dentist, eye doctor, or dermatologist.


StarStarStarStarStar  —    (Patient since 2019)

I had some issues I was uncomfortable about talking feeling a little embarrased. After my appointment with Dr. Modesta, I felt a lot at ease . Everytime I come here I feel like this clinic provides me with the care I trully need and the Dr. Is always helpful.


StarStarStarStarStar This Doc knows it all-she literally saved my li... —    (Patient since 2019)

This Doc knows it all-she literally saved my life. Picked up a very subtle sign of cancer and made sure I was diagnosed/treated immediately.


StarStarStarStarStar My scheduled appointment for 11-09-18 @ 11AM we... —    (Patient since 2019)

My scheduled appointment for 11-09-18 @ 11AM went as scheduled. I was greeted by a friendly intake person upon ck in. Triaged by another nurse,and was evaluated soon after by Dr. Modesta. She readily and quietly listens to my concerns and reviews my medical record and outlines plans for needed tests. The office has a very calming and caring enviroment. My encounter with the staff left me with the sound impression that they are very happy working there.


StarStarStarStarStar The staff are friendly and knowledgeable. The d... —    (Patient since 2019)

The staff are friendly and knowledgeable. The doctor takes her time with each patient and is always thorough. Appointments are timely.


StarStarStarStarNo Star The provider is excellent, but the office staff... —    (Patient since 2019)

The provider is excellent, but the office staff is is inefficient, not well trained, I had to show the MA how to properly assemble the BP cuff and place it on my arm, they are slow, and poorly organized. If I didn't like the doctor, I would not go back and be submitted to the office staff's incompetence.


StarStarStarStarNo Star Make your appointment for the first of the day —    (Patient since 2019)

The doctor and the staff seem competent and caring. However, they cannot keep a schedule running. I normally try to get in for the very first appointment in the morning. The last time I was in, my appointment was for 1045, and I was not taken back until 1210. I was less than happy.


StarNo StarNo StarNo StarNo Star After approximately my 4 to 5 visits to Dr Aman... —    (Patient since 2014)

After approximately my 4 to 5 visits to Dr Amanda's Office over a period of aprox. 2 - 3 years this is a synopsis of my consistent experience. If you like a doctor that is somewhat contentious and seems to go out of her way to make you feel like a number... or... If you like to feel treated like an obstruction in the day of this doctor, this doctor is for you! Forewarning! Be prepared to machine-gun your questions and after-thoughts using a stop-watch because once you see her face - BANG! - you got 2 minutes. Then she leaves the room with jaw-dropping rudeness not to be seen or heard from again that day. If you should have a follow-up question for her, good luck, because you'll find yourself having to explain your private medical thoughts to one of her - nice but clueless - helpers to relay your question to her and back to you. In other words, follow-up with this doctor is virtually none-existent. Also once your appointment date is getting close, expect multiple emails (at least 4 or more) warning you NOT TO BE LATE, miss or cancel your appointment but once you get there expect to WAIT 1 to 2 HOURS (this time I waited 1.75hrs) before you are seen. Bottom Line: This Doctor's bedside manor is terrible and because of her lack of follow-up with the patient during office visits creates a disconnect that leaves high level of danger of making medical errors not-withstanding her blatant disregard for her patients as human equals. On a separate note, the office support staff is very cordial and friendly.


StarStarStarStarNo Star Profesional, clean and courteous environment. V... —    (Patient since 2019)

Profesional, clean and courteous environment. Very caring and attentive. Thank you


StarStarStarStarStar A wonderful doctor who cares about her patients. —    (Patient since 2020)

Dr. Modesta always takes the time needed to answer my questions and provide information. She is very thorough. I highly recommend Dr. Modesta.


StarStarStarStarStar Love them and refer them all the time!!!! —    (Patient since 2019)

Love them and refer them all the time!!!!


StarStarStarStarStar This is a great doctor office with great staff.... —    (Patient since 2019)

This is a great doctor office with great staff. I was taken care of and I'm satisfied with the results of the in office procedures.


StarStarStarStarStar Dr. Modesto-Keyhani is a superior physician and... —    (Patient since 2019)

Dr. Modesto-Keyhani is a superior physician and I thoroughly respect her vast knowledge. Being a nurse myself, I look for the "total care" experience. I've always been treated cordially and questions have been addressed in a timely fashion. If I have a concern the doctor herself will address it if necessary. She is a very very good internist and makes sure her patients get the best of care. Her staff are nice, especially the gal who rooms and checks vitals on the patient!


Reply

Linda, thank you and we continue to look forward in caring for you.

StarNo StarNo StarNo StarNo Star Would not recommend  —    (Patient since 2018)

Waiting to be even talked to by the front desk asking for insurance information 30+ minutes after a scheduled appointment time is insane. The customer service is lacking and the general competence of the front needs work. The extra work they add on seems irrelevant and general result is lacking. Highly would not recommend.


Reply

K.B, I'm sorry to hear about your experience at our office. However, we are in the process of improving our front office experience and also how we handle insurance eligibility response time. It is our commitment to improve the wait time for all our patients. Thank you for bringing it to our attention. Again, we are committed in providing a friendly, speedy, comprehensive and attentive experience from the front office to our doctor. If you like, you can contact me at shafamedicalclinic@gmail.com. WBB.

StarStarStarStarStar very nice staff, and very little waiting time..... —    (Patient since 2019)

very nice staff, and very little waiting time.............


Reply

Robert, thank you.

StarStarStarStarStar I have sent many patients to Dr. Modesta. —    (Patient since 2019)

I have sent many patients to Dr. Modesta.


Reply

Caroline, thank you very much for giving us an opportunity to care for you and your family. Please continue in referring more patients.

StarStarStarStarStar Dr Modesta is very professional. —    (Patient since 2019)

Dr Modesta is very professional.


Reply

Thank you, Peggi. We will continue to strive in providing you with the upmost quality care.

StarStarNo StarNo StarNo Star Staff needs Improvement —    (Patient since 2019)

Great doctor no problems with her staff needs a lot of improvement, information not entered correctly, birthday Etc, problem getting information transferred to Pharmacy to get a script filled,


Reply

Patrick, thank you for your comments. We will continue to improve our commitment towards patient experience and satisfaction as we move forward toward our new system. Let us know, if there is any more problem, contact me at Shafamedicalclinic@gmail.com WBB.

StarStarStarStarStar Dr. Modesta has been our family doctor since 20... —    (Patient since 2019)

Dr. Modesta has been our family doctor since 2002 back when she shared an office with a dentist on Osborn Road. She is patient and through. I have referred at least at least four friends to her over the years. Her expertise is highly sought by the medical/educational community with numerous student doctors learning under her supervision over the years. I don't mind it but if you do, you just have to say so and you will only be seen by doctor Modesta. Some of her office staff haven't been my favorite but I can easily overlook that based of the level of care Dr. Modesta provides and most of them eventually get better as they get to know the office.


Reply

Mariah, we appreciate the opportunity to care for you and your friends over the years. Also, thank you for acknowledging our commitment in giving back to our student doctors in the Phoenix area. As always, you can just ask to be seeing by our Dr. Modesta. In addition, we are working towards increasing the patient experience and satisfaction by our staff. Dr. Modesta being a "fellow", strives to provide the upmost level of care to all our patients.