Scott Hearth

Dr. Scott Hearth

Star Star Star Star Star 812 Reviews

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Reviews

StarNo StarNo StarNo StarNo Star Felt like a cattle call. My exam (initial) was... —    (Patient since 2020)

Felt like a cattle call. My exam (initial) was 15 min or less. The PA Just looked at me from a distance, didn't address my concerns, "come back if anything changes"... I won't be back. Additionally, they didn't enforce their mask policy or social distancing.


StarStarStarStarNo Star You were very professional and pleasant. —    (Patient since 2020)

You were very professional and pleasant.


StarStarStarStarStar First time patient of derm, I couldn't have ask... —    (Patient since 2020)

First time patient of derm, I couldn't have asked for a better experience and I will not be going anywhere else. I will be referring all my friends and family to them.


StarStarStarStarStar SYLVIA IS ALWAYS FRIENDLY EFFICIENT AND THOROUG... —    (Patient since 2016)

SYLVIA IS ALWAYS FRIENDLY EFFICIENT AND THOROUGH


StarStarStarStarStar Sylvia is always thorough, helpful and pleasant... —    (Patient since 2018)

Sylvia is always thorough, helpful and pleasant. I totally trust her!


StarStarStarStarStar Good experience —    (Patient since 2016)

I am back with Granite Bay after a year and a half in Florida. My appointment was for a full body scan. It was my first with Michael. I found him to be very personable and thorough. I would definitely recommend. My wife was also there for support and had several positive comments to make about Michael when we left.


StarStarStarStarStar Friendly and fast service —    (Patient since 2007)

Friendly and fast service, I couldn't believe how quickly I was in and out of there.


StarStarStarStarStar Thank you for waering masks for us! —    (Patient since 2017)

Thank you for wearing masks for us!


StarStarStarStarStar Dr. H and his staff are always so professional ... —    (Patient since 2012)

Dr. H and his staff are always so professional and kind. Excellent service too!


StarStarStarStarStar Excellent Experience —    (Patient since 2020)

Everyone was polite & professional. Michael Dominisse, PA-C was Excellent. He was very respectful, knowledgeable, patient and kind. Thank you for Excellent Care.


StarStarStarStarStar Very pleasant office staff, the visit was quick... —    (Patient since 2020)

Very pleasant office staff, the visit was quick and no major items found. I did get two area frozen and that went well. I wanted to ask some questions about age spots on my face and hands but it didn't come to mind at the time. Good experience.


StarNo StarNo StarNo StarNo Star Not the doctor for me —    (Patient since 2020)

Rather than go straight to having a technician perform a service, I chose to pay the fee to see the doctor to be assessed and determine what procedure would best suit my needs. Doctor didn’t even take one look at me before ordering prescriptions and $2,500 in treatments, without discussing what my goals or issues were. I was very uncomfortable and couldn’t get out of there fast enough.


StarStarStarStarStar LOVE GRANIET BAY. —    (Patient since 2017)

I loved the ability to see my upcoming appointment since I only go once a year. The staff is simply stellar.


StarStarStarStarStar Was my first time visit. Felt like I've been t... —    (Patient since 2020)

Was my first time visit. Felt like I've been there so many times before as everyone was so friendly and nice. Saw Mike and he was the best. I was checked from head to toe for any issues. I can't say enough good words.


StarStarStarStarStar The staff is very professional and state of the... —    (Patient since 2020)

The staff is very professional and state of the art. I felt very safe in their environment.


StarStarStarStarStar First visit —    (Patient since 2020)

First visit and it definitely won’t be the last. My last dermatologist was very good but here is better. Moving to a new doctor involves risks, especially when you are, like me susceptible to skin cancers. I feel that making the decision to move to this practice is the right decision.


StarStarStarStarStar Very thorough examination.  —    (Patient since 2017)

Very thorough examination.


StarStarStarStarStar Excellent checkup got rid of mole on my neck wh... —    (Patient since 2019)

Excellent checkup got rid of mole on my neck which really helped with my shaving. Long wait time to get in.


StarStarStarStarStar I have traveled the circuit in Placer County fo... —    (Patient since 2003)

I have traveled the circuit in Placer County for botox services, and I will say, more expensive per unit, but worth it. It last much longer and is more effective than any other place.


StarStarStarStarStar Quick,professional, good listener. —    (Patient since 2015)

Quick,professional, good listener.


StarStarStarStarNo Star Dermatology, as it should be... —    (Patient since 2015)

See comments below. I was very pleased with this visit.


StarStarStarStarStar Exemplary service!  —    (Patient since 2017)

I’ve never had to wait long at this office. I’m always greeted kindly and remembered. I have seen multiple practitioners here and they have all been professional and knowledgeable. The receptionist found I had a credit on my account I had forgotten about and I was able to use it!


StarStarStarNo StarNo Star Pleasant, efficient front staff, Judgy PA —    (Patient since 2020)

Pleasant, empathetic, friendly front staff and medical assistant. Felt like I was a time bother from the PA who I was assigned to.


StarStarNo StarNo StarNo Star Incomplete checkup. —    (Patient since 2020)

I have a history of skin cancer, and needed to have a chunk removed years ago. I, since that time, have visited a Dermatologist at least every year and always received a thorough all body checkup. I was shocked with the "bedside manner" of the attending PA. She was very "matter of fact"; came in, did a once over on my face and zapped several spots with the sharpest Nitrogen blast I have ever experienced, and left! She made no effort to check any of my body other than my face; I was dumbfounded when she left so abruptly. I have never had an experience like this, and never will again. I will begin my search for another provider immediately!


StarStarStarStarStar Start to finish always professional friendly se... —    (Patient since 2018)

Start to finish always professional friendly service every time I have been there. Dr. Mike is a outstanding professional, friendly doctor who cares.


StarStarStarStarStar  —    (Patient since 2019)

I’m happy that your facility is practicing safe contact by wearing masks and gloves and requiring your patients to do the same. I appreciate the hand sanitizers at your front desk. Thank you for letting me avoid waiting in the lobby be able to wait in my car and calling me when I was ready to be seen.


StarStarStarStarStar I Love Dr. Hearth and Granite Bay Dermatology —    (Patient since 2018)

I Love Dr. Hearth and his amazing Team. They are so nice and very professional.


StarStarStarNo StarNo Star It's a little frustrating when you make an appo... —    (Patient since 2015)

It's a little frustrating when you make an appointment with the Doctor and it gets changed to his PA without you being told! Not cool!!!! I have received 4 emails 4 text messages and a phone call and no where did it say I was seeing his PA.


StarStarStarStarStar The office staff is always friendly. Sylvia is ... —    (Patient since 2014)

The office staff is always friendly. Sylvia is wonderful


StarStarStarStarStar Very professional staff, informative and frien... —    (Patient since 2017)

Very professional staff, informative and friendly.


StarStarStarStarStar Professional, Accurate and Caring Service —    (Patient since 2010)

The service was professional and an accurate diagnosis was given. Excellent office staff as well. Recommend highly.


StarStarStarStarStar Everything went fine. No problems —    (Patient since 2016)

Everything went fine. No problems


StarStarStarStarStar  —    (Patient since 2015)

I was treated kindly and professionally by all with whom I came in contact.


StarStarStarStarStar Appointment time was kept. Staff and Doctor wer... —    (Patient since 2020)

Appointment time was kept. Staff and Doctor were professional and pleasant. They explained my problem to me in detail.


StarStarStarStarStar I had 2 appointments. The first appointment was... —    (Patient since 2020)

I had 2 appointments. The first appointment was using my iPhone. The 2nd appointment was in the facility. Now my problem is going away. Thanks to Michael and Silva.


StarStarStarStarStar The Biopsy That Went Well —    (Patient since 2020)

Having a biopsy, leaves some fears in me. However, i was given friendly, professional service which calmed and assured me.


StarStarStarStarStar I have complete confidence in my PA. In fact I ... —    (Patient since 2017)

I have complete confidence in my PA. In fact I have more confidence in him than many MD'S I have had.


StarStarStarStarStar Smooth and Secure —    (Patient since 2018)

I always leave my appointments feeling encouraged. You (Mike) explain issues in clear and easily understood terms. I feel like I'm part of team working on my dermatological issues, rather than just facing them myself.


StarStarStarStarStar As always, I was greeted with friendly smiles, ... —    (Patient since 2017)

As always, I was greeted with friendly smiles, professional technicians and given the most thorough examination. I am particularly indebted to Mike, the PA who spotted and reported an unusual discoloration on the cuticle of my great toe, which turned out to be a melanoma. Fortunately, it was caught early and treated quickly, so that I am now free of that skin cancer. As soon as the biopsy came back positive, Dr. Hearth had me scheduled to see Dr. Youker in Sacramento for the surgery to remove the Melanoma, which turned out to include the toenail, but that is a small price to pay for getting the cancer eliminated. Thank you, Granite Bay Dermatology for practicing best 21st Century medicine. :)


StarStarStarStarStar Class-act dermatology office and staff —    (Patient since 2009)

Always professional, on-time and friendly. Love the lobby, how bright and cheerful it is.


StarStarStarStarStar Granite Bay Dermatology is the best! —    (Patient since 2017)

Sheila was the first to greet me and she was very friendly with a beautiful smile. She was very efficient and through in the intake. Dr. Hearth was very kind and through in addressing my concerns and health issues. I was very relieved when I left his office. I felt all my health issue had been addressed. Just after a couple of days I'm on the mend. I would highly recommend Granite Bay Dermatology.


StarStarStarStarStar I am so happy with the results from recent Boto... —    (Patient since 2020)

I am so happy with the results from recent Botox injections


StarStarStarStarStar .. —    (Patient since 2011)

always great people great service even though it hearts LOL


StarStarStarStarStar Great! Love the Dictor and staff. —    (Patient since 2013)

Great! Love the Dictor and staff.


StarStarStarStarStar Acne —    (Patient since 2003)

The individuals that work there are extremely professional and are very very nice I believe I got the best care I possibly could’ve


StarStarStarStarStar Michael is awesome! He has a great personality ... —    (Patient since 2018)

Michael is awesome! He has a great personality and is very friendly. You can really tell he cares about his patients! Sincerely, Pauline and Gigi


StarStarStarStarStar The office is super clean and beautiful. The f... —    (Patient since 2020)

The office is super clean and beautiful. The front staff is quick and friendly. The appointments are always on time. We love it here.


StarStarStarStarStar Excellent  —    (Patient since 2016)

I was very impressed by the attention to detail. This examination was the most thorough one I have ever received.


StarStarStarStarStar Very professional staff and friendly.I would re... —    (Patient since 2020)

Very professional staff and friendly.I would recommend this office.


StarStarStarStarStar Highly recommend this office. This was my secon... —    (Patient since 2017)

Highly recommend this office. This was my second appointment and I’m really happy with the service. On time, friendly, and efficient.


StarStarStarStarNo Star The techs and PA are wonderful, but does anyone... —    (Patient since 2018)

The techs and PA are wonderful, but does anyone ever get to meet the Doctor? Just curious


StarStarStarStarStar First time visiting this office. Very impressi... —    (Patient since 2020)

First time visiting this office. Very impressive. Getting started w/appt and online registration was easy. Location, easy. Receptionist, very friendly. Doctor I saw, very nice and friendly, as well as her assistant. The doctor did a full body exam of my skin. Explained as she went along. I definitely return for a check up in 6 months.


StarStarStarStarStar Experience at Granite Bay Dermatology —    (Patient since 2018)

My appointment with Mike went very well. My wait time was very minimal; in fact, I think I was in the office a few minutes ahead of schedule. Everyone was very professional and friendly. Thanks.


StarStarStarStarStar Check in was very efficient and friendly. My me... —    (Patient since 2020)

Check in was very efficient and friendly. My meeting with PA & assistant was also very efficient & courteous & informative.


StarStarStarStarStar My appointment was on time, staff friendly and ... —    (Patient since 2020)

My appointment was on time, staff friendly and very professional


StarStarStarStarStar I really appreciated not having to wait! The PA... —    (Patient since 2006)

I really appreciated not having to wait! The PA came promptly and was very thorough. I felt like I was given excellent service and attention.


StarStarStarStarStar They were great! The doctor offered different o... —    (Patient since 2020)

They were great! The doctor offered different options for treatment and took her time to make sure I understood her diagnosis. I would recommend them to anyone.


StarStarStarStarStar very pleasant people. I would highly recommend —    (Patient since 2020)

very pleasant people. I would highly recommend


StarStarStarStarStar Doctor did a great job. Still cleaning up areas... —    (Patient since 2018)

Doctor did a great job. Still cleaning up areas that were neglected.


StarStarStarStarStar Very calm relaxing office. Staff is friendly a... —    (Patient since 2005)

Very calm relaxing office. Staff is friendly and helpful.


StarStarStarStarStar  —    (Patient since 2018)

I went to Dr. Scott Hearth for laser treatments and he was fantastic! I never went to a dermatologist before and being an older person I wasn’t sure what to expect. I was a little uneasy and unsure if I should even bother with this! But he was kind, patient, and reassuring. I really wish more doctors were as caring and patient. The staff is also very nice.


StarStarStarStarStar It was a great experience, I am definitely goin... —    (Patient since 2020)

It was a great experience, I am definitely going back


StarStarStarStarStar My dermatologist for almost 16 years. —    (Patient since 2004)

Dr. Scott Hearth has been my dermatologist since 2004. He is very sharp, easy to talk to, very calm and confident. He has removed several skin cancers for me and I have virtually no scars . . .I believe this speaks well for how adept he is. I trust and respect him. Also, his staff is very professional and always make me feel at ease.


StarStarStarStarStar It was a very friendly and relaxing atmosphere.... —    (Patient since 2016)

It was a very friendly and relaxing atmosphere. I felt very comfortable.


StarNo StarNo StarNo StarNo Star We had a terrible experience and will not come ... —    (Patient since 2020)

We had a terrible experience and will not come back. The Office Manager was great and all the front desk staff friendly and helpful. However as they know we had a very bad experience with the PA. I initially decided to stick with the plan and come back to see another PA next time. But after considering it further have decided we'll go elsewhere. What I would like to share now that I've had time to think about it is I don't know why you would employ this lady. I definitely came in knowing what I wanted for my son which was Accutane. Having taken it myself as a teen and my older son just last year, I know it's a very serious drug. However as a mom who suffered with acne and now seeing both of my son's go through it, I really wanted to skip the year + of trying the other solutions that never worked for our family before. My position was one of advocate for my son. She was instantly rude and while I don't believe I was rude, even if I had been she should have the skills to have talked with me about it instead of handling it the way she did. Her skills do not appear to me to be well suited for customer interaction. She could have explained as a professional why Accutane is not a good option. Instead she just stated it would not be prescribed by your office and acting as if I had no experience on the topic. After I agreed to try her plan I then asked that when we come back if my son's moles could be examined. At that point she said I was "very aggressive" and she needed to get the office manager. I at no time raised my voice, used foul language or even criticized her. She's very weak and I'd be surprised if this was her first problem. I did ask pressing questions as the advocate for my son. In the end while I was happy that the Office Mgr. was kind and tried hard to rectify the situation, I have no interest in coming back there. She has a core problem and that reflects on the office. I will call to cancel the follow up appt. for April.


StarStarStarStarStar give them a shade. . —    (Patient since 2017)

Very friendly front office, the poor women who set at the front desk need a screen installed to protect them from the sun that pours through the upper windows. They are forced to hold folders up to shield their eyes when looking up at visitors. This is a place that treats sun damage.!!!!! The treatment was great and everyone very kind and effective.


StarStarStarStarStar I enjoyed meeting Mike and the rest of the staf... —    (Patient since 2020)

I enjoyed meeting Mike and the rest of the staff. I have a long term facial rash that I finally got some answers about. I have a problem with the two ointments that Mike prescribed however. They are not approved by my insurance and I will need new prescriptions that are covered. I have already called the office to make that request. Everything else was absolutely wonderful. A gorgeous office and attentive caring staff.


StarStarStarStarStar Highly recommend! —    (Patient since 2020)

From the reception to the MA to the doctor and treatment, it was a pleasant, informative and engaging experience. I felt very comfortable with every step of becoming a new patient and treatment. I highly recommend this center.


StarStarStarStarStar visit was excellent but took 6 weeks to get an ... —    (Patient since 2018)

visit was excellent but took 6 weeks to get an appointment...


StarStarStarStarStar I highly recommend Granite Bay Dermatology an... —    (Patient since 2018)

I highly recommend Granite Bay Dermatology and Laser Center.


StarStarStarStarStar Awesome place! ... —    (Patient since 2015)

Awesome place! Saw Mike for the first time and he is awesome too! Very professional .


StarStarStarStarStar I went in for my routine exam. I saw Silvia an... —    (Patient since 2018)

I went in for my routine exam. I saw Silvia and her assistant, sorry, forget her name, she was very sweet. I do appreciate Silvia taking time to chat & not rush. The ladies in the front are very professional and very courteous. I work in a dental office and do appreciate being treated with such good care!!!


StarStarStarStarStar Outstanding customer service! Dr. Hearth is ver... —    (Patient since 2020)

Outstanding customer service! Dr. Hearth is very nice and knowledgeable! All of the staff was very kind and helpful! I’m so glad I came here! Kristy Betz!


StarStarStarStarStar I always enjoy coming to Granite Bay dermatolog... —    (Patient since 2019)

I always enjoy coming to Granite Bay dermatology. Dr. Hearth is always gentle and listens. I am also a medical provider, and understand he is definitely busy. So I appreciate the time he takes to listen and take care. The desk staff is wonderful!


StarStarStarStarStar Everything went well. Received answers to ques... —    (Patient since 2020)

Everything went well. Received answers to questions and explanations. I will consider the treatments recommended.


StarStarStarStarStar Thank you for getting me in a bit early, it all... —    (Patient since 2016)

Thank you for getting me in a bit early, it allowed me to head back to Woodland, without too much traffic.


StarStarStarStarStar Excellent Dermatology Services —    (Patient since 2010)

I have had many positive experiences with Granite Bay Dermatology. First off, It doesn't take months to get an appointment. The office is state of the art and parking is easy. Dr. Hearth and the Physician Assistants have been thorough at my examinations and answering my questions. My teenage daughter had some terrible stretch marks due to a rapid growth spurt and the laser treatments done by Dr. Hearth turned out amazing. You would never know she had had any previous stretch marks. We were very pleased. I would recommend Granite Bay Dermatology to anyone needing a full skin exam or if you need cosmetic laser treatments.


StarStarStarStarStar Very nice office and staff —    (Patient since 2017)

Very nice office and staff


StarStarStarStarStar Very friendly and warm office and medical perso... —    (Patient since 2016)

Very friendly and warm office and medical personell


StarStarStarStarStar This was my first visit to a dermatologist's of... —    (Patient since 2020)

This was my first visit to a dermatologist's office. My experience was A+.


StarStarStarStarStar Thorough, professional, personal and thoughtful... —    (Patient since 2020)

Thorough, professional, personal and thoughtful staff.


StarStarStarStarNo Star My visit was fine, BUT, for the price of a spec... —    (Patient since 2019)

My visit was fine, BUT, for the price of a specialist visit, I expect to SEE the specialist. Not their assistant. Please consider a sliding rates scale, where if seen by someone other than the specialist, the copay is adjusted accordingly.


StarStarStarStarStar Five stars. The staff was friendly and efficien... —    (Patient since 2019)

Five stars. The staff was friendly and efficient. The waiting room is beautiful and comfortable. The entire office was very clean and organized. The PA I saw (I didn't get his last name) had a very comfortable ,unhurried presence, was informative about everything he would be doing and what my options were. The procedure was accomplished skillfully and I got follow up info as well as meds to take care of my face once I left the office. Sue Bouchier


StarStarStarStarStar People were great especially the young lady who... —    (Patient since 2019)

People were great especially the young lady who greeted and set us up


StarStarStarStarStar Proferssional Organization —    (Patient since 2013)

Always friendly and engaging staff. Very professional but with a warm touch. Have been a patient for a number of years and am always pleased with their work, especially Ms. Sylvia Ortega


StarStarStarStarStar  —    (Patient since 2016)

I WAS TAKEN INTO THE EXAM ROOM VERY PROMPTLY AND MY BODY WAS CHECKED FOR CANCEROUS SPOTS. THEY BURNT THEM OFF


StarStarStarStarStar I love Granite Bay Dermatology! Dr Hearth is th... —    (Patient since 2003)

I love Granite Bay Dermatology! Dr Hearth is the best Dermatologist. If you need to rid yourself of those ugly age spots, he's your guy. Skin cancer check up, I see him for that too! If you need botox or filler, he's the best. I never "look" like I've had anything done. He listens to what I want and always gives me a natural look. I have seen our doctors and Dr Hearth is by far the best. The office is beautiful and the staff is very professional.


StarNo StarNo StarNo StarNo Star I felt like I was rushed through. The Dr. spoke... —    (Patient since 2011)

I felt like I was rushed through. The Dr. spoke more with her assistant than with me. Dr. was erupt in her explanation of what I had. When I asked about some other issues I was having..basically said your insurance will not cover it. Okay that is not what I asked. Not satisfied at all, will never go back !!!


StarStarStarStarStar This is the best Dermatology office that I’ve e... —    (Patient since 2015)

This is the best Dermatology office that I’ve ever experienced. It’s actually the nicest Dr office I’ve ever experienced. The staff is the friendliest and most knowledgeable and the Dr is hands down the best. My entire family and I are all patients here.


StarStarStarStarStar Amazing results from my Cool Sculpting appointm... —    (Patient since 2003)

Amazing results from my Cool Sculpting appointment. Thank you!!!


StarStarStarStarStar Front staff was great, so was the doctor! —    (Patient since 2019)

Front staff was great, so was the doctor!


StarStarStarStarStar Excellent, professional service. —    (Patient since 2012)

Excellent, professional service.


StarStarStarStarStar Honest & thorough —    (Patient since 2017)

Very thorough & efficient. I was getting a third opinion and appreciated his honesty about the ramifications of a procedure.


StarStarStarStarStar I think Mike was very informative and very know... —    (Patient since 2017)

I think Mike was very informative and very knowledgeable.


StarStarStarStarStar Doctor visit —    (Patient since 2019)

All service and personnel was excellent. Would recommend to anyone.


StarStarStarStarStar Excellent process and excellent exam! —    (Patient since 2019)

Excellent process and excellent exam!


StarStarStarStarStar My 6 month visit  —    (Patient since 2010)

Best dermatology office! They are clean, friendly and knowledgeable. Many skin products are available to purchase and treatments are also an option


StarStarStarStarStar Love Dr O! Such a positive and energetic attit... —    (Patient since 2018)

Love Dr O! Such a positive and energetic attitude!!


StarStarStarStarStar  —    (Patient since 2017)

I am extremely grateful for the awesome care I have received! Everyone consistently provides outstanding and compassionate services! Thank you!


StarStarStarStarStar  —    (Patient since 2014)

Coming to see Sylvia is like coming to visit family she has taken such good care of us. We love her


StarStarStarStarStar  —    (Patient since 2010)

Sylvia did an excellent job explaining the condition, alternatives, treatment and expectations.


StarStarStarStarStar Very satisfied  —    (Patient since 2010)

Dr. Hearth is a master with the needle, the Botox needle that is. I’ve also seen him previously for skin issues. I highly recommend his office.


StarStarStarStarStar Great DR & Staff. —    (Patient since 2017)

The staff and Dr. are great and wish other practitioners were as good.


StarStarStarStarStar Ease in securing an appointment - beautiful off... —    (Patient since 2019)

Ease in securing an appointment - beautiful office - staff welcoming.


StarStarStarStarStar Sylvia and her assistant ( can’t recall her nam... —    (Patient since 2017)

Sylvia and her assistant ( can’t recall her name, sorry ) were excellent and very professional.....and thorough...... very nice people too..... I’ll be back..... and would recommend highly..... the Doc too, although I didn’t see him this time around....


StarStarStarStarStar I am very pleased with the excellent care I rec... —    (Patient since 2008)

I am very pleased with the excellent care I received on my appointment. I have lots of confidence in Dr Hearth's ability and his skill in finding and treating my skin issues.


StarStarStarStarStar Great service and great personell.  —    (Patient since 2017)

Great service and great personell.


StarStarStarStarStar Very timely and professional. All personnel we... —    (Patient since 2019)

Very timely and professional. All personnel were all very friendly.


StarStarStarStarNo Star It's all good ! —    (Patient since 2019)

It's all good, I just wish they could do more in one appointment. Very nice people, very nice office


StarNo StarNo StarNo StarNo Star If I could leave a -1 star, I would... —    (Patient since 2019)

If I could leave a -1 star, I would. The doctor was very nice as was the young lady who placed me in the room. But those up front were whispering while looking at a patient waiting. I say that's extremely unprofessional. The doctor recommended that I return in 6 to 8 weeks for a small procedure. They couldn't fit me in for 3 months. I told them if they cannot take better care of current patients, they should reconsider taking new patients. And lastly, they hounded me about my appointment. I received 7 text messages and 6 emails in a period of one week before the appointment to the day of my appointment. It was extremely annoying. It makes the practice seem desperate for patients and then put them off for three months for follow up. Once I have the procedure completed with this practice, I will never return.


StarStarStarStarStar Excellent —    (Patient since 2018)

All staff was great, professional, friendly and thorough.


StarStarStarStarStar Friendly staff. As always, the doctor and his ... —    (Patient since 2007)

Friendly staff. As always, the doctor and his immediate staff were professional and very courteous throughout my visit.


StarStarStarStarStar 1st appoinment —    (Patient since 2019)

I was very pleased with my visit.


StarStarStarStarStar I always refer people to Dr. Hearth because he ... —    (Patient since 2009)

I always refer people to Dr. Hearth because he does an excellent job and not over doing procedures making you look bad or "overdone". The staff is definitely not the nicest staff, they are cold, distant, and can come across rude, HOWEVER, I would rather have an exceptional Dr. with poor bedside manner (its really his staff, not him). than a Dr. that did an OK job with exceptional relational skills. Im not messing with my face!


StarStarStarStarStar Great staff and doctors. After visiting several... —    (Patient since 2015)

Great staff and doctors. After visiting several other dermatologists for my rosacea, Sylvia Ortega has been the only one to get results.


StarStarStarStarStar Affective, personal timely service- I wouldPas... —    (Patient since 2019)

Affective, personal timely service- I would Pass their name along


StarStarStarStarStar Outstanding care from PA Sylvia Ortega. —    (Patient since 2015)

Outstanding care from PA Sylvia Ortega.


StarStarStarStarStar Courteous and professional staff. —    (Patient since 2016)

Courteous and professional staff.


StarStarStarStarStar Fantastic P.A. thorough, kind and competent.  —    (Patient since 2017)

Fantastic P.A. thorough, kind and competent.


StarStarStarStarStar The service is excellent. Friendly helpful staf... —    (Patient since 2009)

The service is excellent. Friendly helpful staff. Being able to use the internet is a big plus


StarStarStarStarStar Enjoyed my facial very much and plan on schedul... —    (Patient since 2019)

Enjoyed my facial very much and plan on scheduling another soon. Did not like going through the paper work on the computer was not computer friendly nor could I print out the 9 pages to file out the form. Your company needs to work on making easy way for your customers!


StarStarStarStarStar Minimal waiting, friendly staff, Dr. was very p... —    (Patient since 2017)

Minimal waiting, friendly staff, Dr. was very personable. Very nice experience.


StarStarStarStarStar Outstanding care and explanation of areas of co... —    (Patient since 2019)

Outstanding care and explanation of areas of concern.


StarStarStarStarStar Always very happy with your fabulous care  —    (Patient since 2007)

Always very happy with your fabulous care


StarStarNo StarNo StarNo Star The appointment was fine but the follow-up is h... —    (Patient since 2019)

The appointment was fine but the follow-up is horrible. I was given four prescriptions at Costco of which three were ready and one was not due to the problem in understanding the instructions. So far I have called four times over three days, the last of which I was told that the call=back to Costco by your office would be made this morning. Now the staff is at lunch and I am still waiting to pick up prescriptions for a worsening condition/


StarStarStarStarStar Dr. Hearth and his staff are always caring and ... —    (Patient since 2014)

Dr. Hearth and his staff are always caring and professional. They answered all of my questions and calmed my fears regarding the procedure I had done. I would recommend this practice to anyone seeking high-end quality dermatological care!


StarStarStarStarStar Very kind, very thorough. —    (Patient since 2017)

Very kind, very thorough.


StarStarStarStarStar I've been going to doctor her throw most 20 yea... —    (Patient since 2003)

I've been going to doctor her throw most 20 years I wouldn't go anywhere else I have no intention of ever going anywhere else and he he better not ever retire LOL absolutely love the staff Natalie, Heather always professional absolutely love the time that they all take to make sure that I'm taking care of and answer any questions that I have I feel safe here getting anything done because I know that they would never do anything that wasn't within protocol. I love the fact that Doctor Hearth has come out with his own line of products I intend to buy them all as the trust that I've developed with him over the years is absolute.


StarStarStarStarStar Excellent doctor and office.  —    (Patient since 2017)

Excellent doctor and office.


StarStarStarStarStar I find that the online appointment reminders ar... —    (Patient since 2018)

I find that the online appointment reminders are very helpful and add to the convenience of being a patient at Granite Bay Dermatology.


StarStarStarStarStar Excellent professional service —    (Patient since 2018)

Excellent professional service, thoughtful and pleasant staff, very pleasing facility.


StarStarStarStarStar I'm very pleased with your service. —    (Patient since 2011)

I'm very pleased with your service.


StarStarStarStarStar Awesome staff. Great experience! —    (Patient since 2019)

Awesome staff. Great experience!


StarStarStarStarStar Really nice staff and a great doctor. Helpful a... —    (Patient since 2013)

Really nice staff and a great doctor. Helpful and friendly.


StarStarStarStarStar Everyone was very professiomal and so nice, —    (Patient since 2019)

Everyone was very professional and so nice,


StarStarStarStarStar Dr. Hearth is the Best! —    (Patient since 2009)

Dr. Hearth is the Best! I now live in the Bay Area, but still drive up to Roseville whenever I need a dermatologist. He is such a nice guy. But more importantly, he really is the best. Years ago I had a dermatologist misdiagnose something. I went to Dr. Hearth. He immediately knew what it actually was and fixed it. My hand looked like new afterwards...no scar. He is a perfectionist and it shows in his work.


StarStarStarStarStar Pleasant & informative staff. —    (Patient since 2018)

Pleasant & informative staff.


StarStarStarStarStar Very friendly staff and informative. Extremely ... —    (Patient since 2019)

Very friendly staff and informative. Extremely professional and knowledgeable with reasonable prices.


StarStarStarStarStar One star. We waited for a very long time and mo... —    (Patient since 2019)

One star. We waited for a very long time and most of the medical assistants were not very nice especially to my children. Not a very child friendly place. The front desk ladies were very nice and helpful.


StarStarStarStarStar Good experience —    (Patient since 2019)

I thought the exam was thorough and professional and not rushed.


StarStarStarStarStar Wonderful care kind and thoughtful people —    (Patient since 2019)

Wonderful care kind and thoughtful people


StarStarStarStarStar Always professional and friendly staff. Sylvia ... —    (Patient since 2017)

Always professional and friendly staff. Sylvia is awesome along with the staff.


StarStarStarStarStar Granite Bay dermatology and laser center is bey... —    (Patient since 2007)

Granite Bay dermatology and laser center is beyond 5 stars! It is very clean and all the doctors and assistances are remarkable!


StarStarStarStarStar It was great....I feel very hopeful I'm on the ... —    (Patient since 2019)

It was great....I feel very hopeful I'm on the right track "now" to healing my skin!


StarStarStarStarStar my appt was great...no waiting at all.  —    (Patient since 2018)

my appt was great...no waiting at all.


StarStarStarStarStar Always a pleasure to be a patient here. They ex... —    (Patient since 2018)

Always a pleasure to be a patient here. They explain what they are going to do and then do it.


StarStarStarStarStar Great Service timely fashion very professional ... —    (Patient since 2018)

Great Service timely fashion very professional help front Desk staff to seeing PA. He was Great treated me with respect. Explained each step what was needed on Skin challenges. Recommended better Sunscreen prescriptions. Then filled out paper work for our insurance Health provider.


StarStarStarStarStar Class Act —    (Patient since 2019)

The people at GBD are really a class act! Over the top communications leading up to the appointment. Then once there super friendly greeting and right away seen, MA was really nice and easy to talk with. Dr Tibbs came right in and took care of me. I would come back to GB Derm and recommend to anyone needing a top notch Dermatologist!


StarStarStarStarStar Great service —    (Patient since 2019)

After initial IPad experience all services and staff were great. Professional friendly efficient appointment.


StarStarStarStarStar Very nice, clean facility. Staff exceptionally... —    (Patient since 2008)

Very nice, clean facility. Staff exceptionally helpful and friendly.


StarStarStarStarStar My First Time at a Dermotologist —    (Patient since 2019)

My first time here and I was seen right at my appointment time, the staff was super friendly and Daryl Tibbs was amazing. I had a skin cancer screening and a shave excision and felt very comfortable and it was really quick.


StarStarStarStarStar It was great and I appreciated the visit. —    (Patient since 2019)

It was great and I appreciated the visit.


StarStarStarStarStar Very Professional  —    (Patient since 2019)

I had a fantastic experience here and will come back for all my skin needs.


StarStarStarStarStar  —    (Patient since 2018)

Prompt,professional,knowledgeable,friendly. I would strongly recommend the services of the Granite Bay Dermatology and Laser Canter to anyone in need of skin care of any kind.


StarNo StarNo StarNo StarNo Star Fees not explained —    (Patient since 2019)

1) They clearly stated in their numerous appointment reminders that any appointment cancelled within 24 hours is subject to a $50 charge. That's totally fair. I received a call from them, less than 24 hours from the appointment, that went over how much an exam cost ($85 to $130 depending on the complexity) and that if any other procedure was necessary the cost would be discussed beforehand, and all charges were payable at time of service. My first thought was that if I did not agree to the fee structure and cancelled, I'd get dinged $50. Maybe it was an oversight, maybe it's intentional, but it seems to me they should call with more time than 24 hours left until the appointment in case somebody wants to cancel after hearing their fee schedule. 2) Had a lively discussion with the PA who gave the exam--nice guy. I asked what he thought of a brown mole that itches. He said he'd freeze it off, which he proceeded to do. When I got to the desk to pay, the total was $240 $130 for the exam--at the upper band but within what was discussed; and $110 for freezing the mole off. I said whomever called me the night before said additional procedure costs would be discussed before performed. This did not happen. I asked the woman behind the desk (forget her name) to see what she could do about it. After a brief chat with someone she proposed only charging me $110 today, and that I'd receive a "statement" from insurance for $130. I said you mean a bill? She said yes, and added it wasn't her that called and told me about procedure costs being discussed before executed. Unprofessional to say the least. At the extreme they're either dishonest, incompetent, or both.


StarStarNo StarNo StarNo Star Wart removal procedure was fine. My complaint ... —    (Patient since 2019)

Wart removal procedure was fine. My complaint is the number of emails and texts I have received. Even after opting out of texts I got them constantly even on the way to my appointment.


StarStarStarStarStar Sylvia is amazing, kind and knowledgeable . —    (Patient since 2017)

Sylvia is amazing, kind and knowledgeable .


StarStarStarStarStar A Very Clean and Nice Place. —    (Patient since 2019)

My first time at this Dermatologist. They were great and very thorough. I highly recommend going to this place.


StarStarStarStarStar Wonderful and knowledgeable service with Sylvia... —    (Patient since 2015)

Wonderful and knowledgeable service with Sylvia Ortega


StarStarStarStarStar Awesome experience —    (Patient since 2019)

Awesome experience, smooth well run office with a great staff!


StarStarStarStarStar Top notch practice! Friendly, clean and profess... —    (Patient since 2019)

Top notch practice! Friendly, clean and professional environment. I would definitely recommend GBD to my friends and family.


StarStarStarStarStar Professional and friendly staff. —    (Patient since 2019)

Professional and friendly staff. On time and thorough. I will be returning for my annual skin check.


StarStarStarStarStar Quickly scheduled me in after someone cancelled... —    (Patient since 2019)

Quickly scheduled me in after someone cancelled last minute. From checking in to exit - 25 minutes.


StarStarStarStarStar Everyone in this office is friendly and helpful... —    (Patient since 2009)

Everyone in this office is friendly and helpful. Dr. Hearth and Sylvia are awesome!


StarStarStarStarStar  —    (Patient since 2018)

I am very happy with my dr, the place is very nice, they have accessible parking, and making appt is ok, like other places but good. Waiting time ok, so far is being good for me.


StarStarStarStarStar I brought my yellow nape amazon in for a proble... —    (Patient since 2004)

I brought my yellow nape amazon in for a problem with her eye. Dr. Linden was very caring and gentle.


StarStarStarStarStar Better than UC DAVIS for sure. The physician As... —    (Patient since 2019)

Better than UC DAVIS for sure. The physician Assistant was informative.


StarStarStarStarStar I love everything about this office! Profession... —    (Patient since 2016)

I love everything about this office! Professional, fast, careful, clean, and knowledgeable. I’d recommend them to anyone.


StarStarStarStarStar I would rate my first visit in a very positive ... —    (Patient since 2019)

I would rate my first visit in a very positive manner. I had some wait time before my appointment, but was able to visit with my wife and the office staff who very pleasant. The Dr was very professional and did a good job checking me over.


StarStarStarStarStar Very Satisfied With Appointment —    (Patient since 2015)

I was very satisfied with my appointment. Everything went well.


StarStarStarStarStar Everyone is professional, polite and caring.I ... —    (Patient since 2015)

Everyone is professional, polite and caring. I appreciate the time and effort in making sure that I am comfortable.


StarStarStarStarStar Great experience. Looking forward to my upcomi... —    (Patient since 2019)

Great experience. Looking forward to my upcoming treatments.


StarStarStarStarStar Hranite Bay Dermatolgy . —    (Patient since 2012)

Professional staff and service. Very nice office and excellent treatment. Been going to GraniteBay Dermatology for about ten years and have always been treated well.


StarStarStarStarStar Excellent experience! —    (Patient since 2005)

I have been a patient of Granite Bay Dermatology for about 7 years. The reason that I keep going back is the consistent patient care and experience of Dr. Scott Hearth. He is truly a perfectionist. Thank you for always making me look and feel amazing!


StarStarStarStarStar This was my first visit to the center.. The nur... —    (Patient since 2019)

This was my first visit to the center.. The nurse and practioner were very pleasant. The facility was immaculate... I felt the care was very good.


StarStarStarStarStar I Love this office!! Everyone is so friendly an... —    (Patient since 2010)

I Love this office!! Everyone is so friendly and Dr Hearth is the Best!


StarStarStarStarStar A great experience.  —    (Patient since 2018)

A great experience. I was there to have a wart on my upper eyelid removed and I was very impressed with the skill and competence that was shown by PA Tibbs. I had the wart removed once long ago (about 35 years) and at that time they couldn't use anesthesia due to nearness of the eye. This time things had changed and everything went very smoothly and relatively painless. Very quick and seems to healing well.


StarStarStarStarStar I was very impressed by this office and the tea... —    (Patient since 2019)

I was very impressed by this office and the team! Not only was everyone friendly, organized and on time, but the office was spectacular. Very esthetically pleasing! Looking forward to the results of my son’s treatment. I feel so pleased we were referred to this office.


StarStarStarStarStar Enjoy each and every visit! —    (Patient since 2004)

Enjoy each and every visit - have been seeing Dr. Hearth there for many years.


StarStarStarStarStar I went in for a small growth on my face. I was ... —    (Patient since 2016)

I went in for a small growth on my face. I was met in a friendly manner by the staff. The phycisian's assistant who's name was Darrell was very attentive and polite. He diagnosed and solved the problem! These guys are good! D. Cornell Roseville, Ca


StarStarStarStarStar GREAT, WONDERFUL, VERY KIND , CARING. —    (Patient since 2019)

GREAT, WONDERFUL, VERY KIND , CARING.


StarStarStarStarStar Placer County's Best Dermatologist!!! —    (Patient since 2013)

The first thing that one notices in Dr. Hearth's office is his office beautifully designed AND is the cleanest medical office I have ever seen. Impeccably clean. Staff is very friendly and sensitive to confidentiality. Appointments are appropriately scheduled to keep wait time to a minimum. The best part is Dr. Hearth's work. He pays close attention to detail and carefully documents his patients' treatments from visit to visit. He takes the time to explain his treatment and never pressures his patients. I can't imagine a better experience elsewhere in our community. Thank you Dr. Hearth!!!


StarNo StarNo StarNo StarNo Star Definitely wouldn’t suggest —    (Patient since 2019)

The nurse/MA was rude. Not to me but to a little old man that has his appointment time mixed up. The doctor made me feel rushed and didn’t explain things well. I was told that my other concerns would be addressed at the next appointment, however the doctor said I didn’t need to come back in. I also had to wait 35 minutes in the lobby and 12 minutes in the back room.


StarStarStarNo StarNo Star Initial Visit.. —    (Patient since 2019)

I had no problem with the service once I got to see the doctor. However, I waited an hour in the lobby before I got in to see him. I come a long way about and hour to get to this appt then to wait an hour to be seen is unacceptable. I hope this is not the practice in the furture or I will find another doctor.


StarStarStarStarStar Everyone was very efficient...I didn't have to ... —    (Patient since 2019)

Everyone was very efficient...I didn't have to wait long and Silvia was quick and thorough, very pleasant to talk to and extremely knowledgeable at explaining any issues.


StarStarStarStarStar Super, everyone so nice and competent. —    (Patient since 2017)

Super, everyone so nice and competent.


StarStarStarStarStar Very pleased with my appointment with Mr Tibbs —    (Patient since 2017)

Very pleased with my appointment with Mr Tibbs


StarStarStarStarStar This was my first visit to a dermatologist and ... —    (Patient since 2019)

This was my first visit to a dermatologist and I’m very impressed with the thoroughness of the exam.


StarStarStarStarStar  —    (Patient since 2015)

I always leave so happy!


StarStarStarStarStar Very Professional  —    (Patient since 2014)

Very professional, prompt service, knowledgeable staff. I felt comfortable and assured that I was getting proper information.


StarStarStarStarStar Friendly, Professional and courteous staff. I r... —    (Patient since 2017)

Friendly, Professional and courteous staff. I really like how Digitally aware they are (They send me calendar invites that push to my phone, and they remind me via email and text when appointments are coming up).


StarStarStarStarStar Dr Hearth is phenomenal  —    (Patient since 2006)

Dr Hearth is amazing! I trust him implicitly to know exactly what my skin needs to looks it’s best. He consistently goes above and beyond in providing personable care that is difficult to find. He takes the time to discuss various treatment options, the pros and cons of each and genuinely values your input to determine the best outcome. Dr Hearth’s staff is extremely kind, supportive and professional. I have been a patient for over 10 years and I can’t say enough nice things about Dr Hearth and his staff.


StarStarStarStarStar Very professional organization.  —    (Patient since 2017)

Very professional organization.


StarStarStarStarStar  —    (Patient since 2006)

It is always a pleasant experience. Love Sylvia.


StarStarStarStarStar Very professional office with outstanding perso... —    (Patient since 2014)

Very professional office with outstanding personnel.


StarStarStarStarStar Excellent, understood what an appointment is. O... —    (Patient since 2018)

Excellent, understood what an appointment is. On time and efficient.


StarStarStarStarStar Office was beautiful and staff was very friendl... —    (Patient since 2019)

Office was beautiful and staff was very friendly and professional. I loved Darrell, he was amazing. Everyone out me at ease and made my visit painless.


StarStarStarStarStar 5 stars and plenty of appointment reminders.  —    (Patient since 2018)

5 stars and plenty of appointment reminders.


StarStarStarStarStar Always excellent. I just adore Dr. Hearth and h... —    (Patient since 2006)

Always excellent. I just adore Dr. Hearth and his whole staff.


StarStarStarStarStar Nice place. Friendly staff. Knowledgeable docto... —    (Patient since 2019)

Nice place. Friendly staff. Knowledgeable doctor.


StarStarStarStarNo Star I really overall enjoyed my how my appointment ... —    (Patient since 2019)

I really overall enjoyed my how my appointment went. The only thing was that the wait time was quite a bit, both in the waiting room and office.


StarStarStarStarStar Great customer service! —    (Patient since 2019)

Daryl Tibbs was very knowledgeable and super nice. He had me in and out in 20 minutes.


StarStarStarNo StarNo Star I was given a prescription for cream for Rosace... —    (Patient since 2017)

I was given a prescription for cream for Rosacea, it was 98.00 more than I could pay with my insurance. I called the office and explained my situation; never heard back. Dr. Gramm's nurse suggested I use a green tint cream under my foundation (I don't wear makeup)> Don't know it will work or not. The Aveeno I found that I was told to get I did call about as very low in SPF and says it's for sunscreen though rest of the name was correct.


StarStarStarStarStar Granite Bay Dermatology saved my life. I was di... —    (Patient since 2017)

Granite Bay Dermatology saved my life. I was diagnosed by this office with Melanoma Skin Cancer. This was NOT what my initial visit was for but, they recognized an issue I had no idea about. Once the testing was completed everyone went all out to help me through this very traumatic part of my life. I have now recovered and moved away although I still drive 90+ minutes to have these professionals do all my follow ups. My wife is now a patient too. If your looking for quality service and caring people this is the place to go. Everyone here is great. Thank you all, Jim Henderson


StarStarStarStarStar Professional yet very friendly made me feel com... —    (Patient since 2019)

Professional yet very friendly made me feel comfortable and confident all at the same time. Beautiful office just what I would expect for a Dermatologist office exceptionally clean but not sterile. I would feel confident referring your firm and confident in scheduling one of the many procedures offered. Very pleased overall!


StarStarStarStarStar I think that the nursing assistant should have ... —    (Patient since 2019)

I think that the nursing assistant should have told me that the PA would check my whole body. And therefore, I should have been given a long gown instead of a short one like I got. . . just a suggestion. Also, it seemed as if the PA was in a big hurry. . . didn't understand that.


StarStarStarStarStar First time visit! Great office and staff —    (Patient since 2019)

First time visit! Great office and staff


StarStarStarStarStar outstanding on all fronts..... was very impress... —    (Patient since 2019)

outstanding on all fronts..... was very impressed and was made very comfortable


StarStarStarStarStar Best care ever! Professional and personal. —    (Patient since 2019)

Best care ever! Professional and personal.


StarStarStarStarStar New Patient Visit —    (Patient since 2019)

Friendly staff. No wait time. The doctor was awesome.


StarStarStarStarStar Beautiful office and wonderful office staff —    (Patient since 2019)

Beautiful office and wonderful office staff


StarStarStarStarStar Very impressed with the professionalism of the ... —    (Patient since 2019)

Very impressed with the professionalism of the entire staff. I would recommend this office to anyone


StarStarStarStarStar The best office in town. A beautiful setting, ... —    (Patient since 2012)

The best office in town. A beautiful setting, wonderful staff & timely doctors. I highly recommend it to all my family and friends.


StarStarStarStarStar Beautiful office with friendly people. —    (Patient since 2018)

Beautiful office with friendly people.


StarStarStarStarStar Vanessa AND DARYL WERE Amazing! —    (Patient since 2016)

Vanessa AND DARYL WERE Amazing!


StarStarStarStarStar 🌟🌟🌟🌟🌟 —    (Patient since 2018)

Great, knowledgeable doctor, friendly staff, minimum wait time.


StarStarStarStarStar Beautiful office and very friendly staff. —    (Patient since 2018)

Beautiful office and very friendly staff.


StarStarStarStarStar A very nice office with friendly efficient staf... —    (Patient since 2017)

A very nice office with friendly efficient staff.


StarStarStarStarStar Always prompt and very professional! —    (Patient since 2017)

Always prompt and very professional!


StarStarStarStarStar Office staff very courteous and professional, m... —    (Patient since 2017)

Office staff very courteous and professional, my PA Darrel is the best.


StarStarStarStarStar Great Staff —    (Patient since 2017)

The staff is super friendly and very good at dealing with sensitive subjects such as acne.


StarStarStarStarStar wonderful caring doctor and staff  —    (Patient since 2016)

wonderful caring doctor and staff


StarStarStarStarStar I WAS TREATED VERY WELL AND PROMPTLY, I AM VERY... —    (Patient since 2016)

I WAS TREATED VERY WELL AND PROMPTLY, I AM VERY SATISFIED.


StarStarStarStarStar Beyond disappointed. I will never return. The ... —    (Patient since 2018)

Beyond disappointed. I will never return. The PA that talked with me, in my perception, is unknowledgable, and uncaring, and has an attitude. He told me to return when he could see my/the acne. Your company would not book an appointment for me when the outbreak was visible. I told him that and said, “Well, we are very busy.” My perception is, that is a dismissal. I am contemplation writing a Yelp review and mention his name. The skin project on my leg was dismissed also. He said, Well, the skin looks smooth. And, he did not know that he needed to write a prescription for one of the products.


StarStarStarStarStar very friendly staff and on time for appointment... —    (Patient since 2018)

very friendly staff and on time for appointment.


StarStarStarStarStar My husband and myself are very pleased with the... —    (Patient since 2018)

My husband and myself are very pleased with the services we have received at Granite Bay. Sylvia is very personal, kind and professional. We drive over an hour to be treated there and will continue to go back!


StarStarStarStarStar Beaitiful office. Staff was great —    (Patient since 2005)

Beaitiful office. Staff was great


StarStarStarStarStar Lookin for lesions! —    (Patient since 2009)

I was SO impressed with the staff and treatment that I'm giving my body the once lookin' for reasons to return!


StarStarStarStarStar Did not have to wait for my appointment —    (Patient since 2018)

I did not have to wait for my appointment. I had an early appointment so I didn't have to wait to see the doctor. The staff and doctor were friendly and polite, something that seems in short supply these days. The doctor was knowledgeable and offered several suggestions to help me.


StarStarStarStarStar survey —    (Patient since 2018)

both the assistant and the Dr. were very nice and knowledgeable. I was a bit surprised that it was such a quick visit. He (dr.) gave me his thoughts and zoom he was gone. I was expecting a little more info as to what to do with my condition. I realize that Dr.'s make their money by seeing as many patients as they can, I get that. But just a little extra time would mean a lot to us.


StarStarStarStarNo Star I apperatiate the quickness of the appointment ... —    (Patient since 2018)

I apperatiate the quickness of the appointment time. I wish that the P.A. had explained Eczma diagnosis more fully.


StarStarStarStarStar This was my first visit. The doctors and staff... —    (Patient since 2018)

This was my first visit. The doctors and staff give great care. I especially appreciated the high level of transparency and context provided. Thank you


StarStarStarStarStar Excellent careCould be a little warmerToo col... —    (Patient since 2017)

Excellent care Could be a little warmer Too cold for am visit


StarStarStarStarStar Awesome first experience! —    (Patient since 2018)

This was my first time going in for a skin growth removal. Everything was great! Doctor is amazing & really takes the time to explain everything as well as listen to my needs/concerns. Will most def be back for some other things I need taken care of.


StarStarStarStarStar I have been seeing Dr. Hearth for several years... —    (Patient since 2011)

I have been seeing Dr. Hearth for several years. I have had a variety of cosmetic procedures ranging from IPL and various other laser treatments, botox, and Voluma. He has also been my primary Dermatologist. If you don’t want to be taken advantage of in terms of quality of treatments, this is the place to come. I’ve seen multiple offices in the area and it never fails that they start off ok, then switch to the lower grade botox, or go light on lasers to string it out and get you to buy more sessions. Not Dr. Hearth, you get a very quality treatment EVERY time you go, not to mention his technique will leave you looking natural, refreshed and he won’t up sell you on things you don’t need. His intent is for you to look like the best you! He and his staff are very professional and always have a warming welcome. I highly recommend his entire team!!!


StarStarStarStarStar Two generations of patients —    (Patient since 2014)

I used to go there a lot when my mom was alive, she had a lot of skin cancer. It was always a great place to visit. Now I'm at that age where I'm being treated for skin cancer, and I wouldn't think of going anywhere else but there. Their doctors are real professionals.


StarStarStarStarNo Star Medical procedure was excellent. Financial inf... —    (Patient since 2018)

Medical procedure was excellent. Financial information, poor. "We don't do that," was the response I received when asking how much.


StarStarStarStarStar Mole —    (Patient since 2003)

The staff was excellent and so was the service


StarStarStarStarStar Extremely professional and thorough  —    (Patient since 2009)

Extremely professional and thorough


StarStarStarStarStar Doctor was great- very nice modern office. Exc... —    (Patient since 2018)

Doctor was great- very nice modern office. Excellent experience.


StarStarStarStarStar Great! —    (Patient since 2018)

Friendly and professional staff! Medical staff are caring, patient and thorough


StarStarStarStarStar Respectful Service —    (Patient since 2015)

I appreciate the respect for my time with the low waiting period.


StarStarStarStarStar Excellent Treatment and Service —    (Patient since 2018)

Silva, Nurse Practitioner and the nurse (sorry, I can't remember her name) gave me excelllent treatment. I appreciated their thorough review of my health needs and quality treatment. Their friendly, prompt and professional manner made my visit a pleasant experience. I am very pleased to be a new patient at Granite Bay Dermatology Center.


StarStarStarStarStar Great visit and love Sylvia Ortega who has help... —    (Patient since 2014)

Great visit and love Sylvia Ortega who has helped me and my husband when she left GrassValley we came to see her in Roseville.


StarStarStarStarStar Wonderful staff and facility —    (Patient since 2008)

Wonderful staff and facility


StarStarStarStarStar I was very pleased. The doctor made me feel at ... —    (Patient since 2018)

I was very pleased. The doctor made me feel at ease asI do worry a lot about health issues.


StarStarStarStarStar Everyone was professional and very cordial, tha... —    (Patient since 2014)

Everyone was professional and very cordial, thank you for your service


StarStarStarStarStar I was very satisfied with the services rendered... —    (Patient since 2018)

I was very satisfied with the services rendered by Granite Bay Dermatology during my appointment. Thank you.


StarStarStarStarStar Great comforting staff. Quick appointment.  —    (Patient since 2018)

Great comforting staff. Dr


StarStarStarStarStar Everything went very well. I arrived early and ... —    (Patient since 2011)

Everything went very well. I arrived early and was called to my room early. Jessica, the Medical Asst. Was very friendly, and Sylvia did a very thorough inspection of me.


StarStarStarStarStar On time and no waiting in the doctors office. —    (Patient since 2018)

On time and no waiting in the doctors office.


StarStarStarStarStar the lady that saw me new nothing about what i w... —    (Patient since 2018)

the lady that saw me new nothing about what i was coming in for and where it was at. probably didn't look at my chart. i went in for a rahs and kept thinking the rashes where in other places than where i had mentioned, multiple times to the frist girl that brought me in. suggestions were very vague. the medicine provided didn't/hasn't helped. i did ask about my eczema and suggestions provided have made it worse. was told to switch to dove sensitive body soap and the use bounce lite. i've never had this issue and have used olay and regular bounce sheets in the dryer for years.


StarStarStarStarStar Very goo experience. Friendly knowledgeable sta... —    (Patient since 2018)

Very goo experience. Friendly knowledgeable staff.


StarStarStarStarStar After leaving a different dermatologist office ... —    (Patient since 2018)

After leaving a different dermatologist office in the area I was pleasantly surprised with my experience at Granite Bay Dermatology!


StarStarStarStarStar  —    (Patient since 2015)

I don't really understand what you want me to write here?


StarStarStarStarStar Great office and staff. —    (Patient since 2018)

I was impressed with the large facility. This was my first visit here. The staff was very professional and friendly. I was pleased with the care Dr Hearth provided.


StarStarStarStarStar Needed help appreciated —    (Patient since 2018)

I called and received an appointment sooner than I anticipated which was great as I was in distress.


StarStarStarStarStar Very helpful and did a great job of explaining ... —    (Patient since 2018)

Very helpful and did a great job of explaining the treatment plan.


StarNo StarNo StarNo StarNo Star Beware of fees undisclosed! —    (Patient since 2018)

The office poor communication with each other resulted in a pathology bill for testing that was never agreed to. Was told it was my fault because it is ordered by default, even though it was clear when the apt was made I did not want it. Now I’m stuck paying the bill and they seem to care less. Rather than making it right since it was their mistake I was told the bill is in my name and my problem. Never again!


StarStarStarStarStar Good experience. —    (Patient since 2018)

Good experience.


StarStarStarStarStar Caring, efficient, professional!!!thabk you, fo... —    (Patient since 2018)

Caring, efficient, professional!!!thabk you, for your help.


StarStarStarStarStar Exceptional Dermatogy Practice! —    (Patient since 2015)

Beautiful office in convenient location! The service is great, with no long wait. I've been a patient for over 3 years now and have been very impressed with the knowledge and skill of all medical professionals. Sylvia Ortega is amazing! I would highly recommend Granite Bay Dermatology for all skin health needs.


StarStarStarStarStar Everyone was very friendly, knowledgeable, and ... —    (Patient since 2018)

Everyone was very friendly, knowledgeable, and easy to talk to.


StarStarNo StarNo StarNo Star Felt rushed, didn’t give me anymore for my prob... —    (Patient since 2018)

Felt rushed, didn’t give me anymore for my problem than what I had been doing and taking.


StarStarStarNo StarNo Star I actually love my results I receive from Dr. H... —    (Patient since 2009)

I actually love my results I receive from Dr. Hearth and I would not go anywhere else because results and quality are more important than bed side manner in this case. However, I am always very uncomfortable going because the staff is not really friendly, not every sympathetic and just very clinical. they are definitely not there to reassure you or make you feel welcome, good, comfortable.


StarStarNo StarNo StarNo Star  —    (Patient since 2018)

I came in by referral from my doctor to be checked for a spot on my forehead and a rash with swelling on my ankle. I received a head to toe check for anything that may be of concern for skin cancer but was told that you do not deal with any rash or swelling skin issues, only skin cancer. I was told to go back to my doctor for that. I went back to my doctor who was as surprised by this as I was. Glad that I do not have skin cancer, but I believe that a dermatologist should be the right place for all skin related issues.


StarStarStarStarStar I am most pleased with every aspect of my recen... —    (Patient since 2018)

I am most pleased with every aspect of my recent visit and examination at Granite Bay Dermatology. The staff was most welcoming and thoughtful and the doctor took the time to explain everything I am dealing with.


StarStarStarStarStar Sylvia is great — we would recommend her to eve... —    (Patient since 2015)

Sylvia is great — we would recommend her to everyone!


StarStarStarStarStar Nice staff. Daryl was especially great! —    (Patient since 2018)

Nice staff. Daryl was especially great!


StarStarStarStarStar everyone was great, very good , would go back i... —    (Patient since 2018)

everyone was great, very good , would go back in a minute


StarStarStarStarStar Doctor seemed knowledgeable and approachable.T... —    (Patient since 2018)

Doctor seemed knowledgeable and approachable. Timely and efficient. Beautiful, clean office. Far to many appointment notifications, and I wonder exactly who read the long survey that I filled out online. James Hartway, Ph.D.


StarStarStarStarStar Great experience and very informative on proced... —    (Patient since 2018)

Great experience and very informative on procedures and what to expect.


StarStarStarStarStar As always, very excellent care. Would suggest ... —    (Patient since 2015)

As always, very excellent care. Would suggest a bit slower as at times, there is the appearance of being rushed a bit.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was very nice. I was acknowledged right away. I barely sat down and was called into an examination office.


StarStarStarStarStar I had a very pleasant experience with Sylvia. ... —    (Patient since 2018)

I had a very pleasant experience with Sylvia. I had 2 biopsies and some precancerous spots frozen. It was fast and painless. Appt was in and out, fast and no waiting. Very nice staff.


StarStarStarStarStar Efficient and professional... —    (Patient since 2016)

Staff and Daryl were efficient and professional. The scheduling was very good with minimal wait time.


StarStarStarStarStar Sylvia and her staff were amazing! I got there... —    (Patient since 2018)

Sylvia and her staff were amazing! I got there a little early, got me in early, diagnosed and treated my problem and I walked out the door 3minutes before my scheduled appt time. When does THAT happen? Never!! Definitely going back...


StarStarStarStarStar Fast, efficient and excellent customer service.... —    (Patient since 2016)

Fast, efficient and excellent customer service. Staff is always friendly


StarStarStarStarStar Granite Bay Dermatology and Laser Center provid... —    (Patient since 2017)

Granite Bay Dermatology and Laser Center provides exemplary service with kindness and compassion!


StarStarStarStarStar The staff is very professional and knowledgeabl... —    (Patient since 2007)

The staff is very professional and knowledgeable. Everyone was so kind from the front office to the back including Dr Hearth. Thank you all so much!


StarStarStarStarStar Very competent and caring Dermatologist, staff,... —    (Patient since 2018)

Very competent and caring Dermatologist, staff, and facility.


StarStarStarStarStar All the people that work here are professional,... —    (Patient since 2017)

All the people that work here are professional, happy, and easy to talk to. I felt very comfortable with all of them.


StarStarStarStarStar Everyone was very friendly and efficient. I fe... —    (Patient since 2007)

Everyone was very friendly and efficient. I felt very welcome.


StarStarStarStarStar Excellent facility and excellent staff. —    (Patient since 2017)

Excellent facility and excellent staff.


StarStarStarStarStar Great Service —    (Patient since 2011)

Great, quick service. I was made to feel very comfortable and Dr. Hearth explained the procedure and what to expect. I would definitely go there again.


StarStarStarStarStar Beautiful, highly professional office with frie... —    (Patient since 2018)

Beautiful, highly professional office with friendly staff. My appointment was met on time by the physician's assistant I worked with. Staff were patient with my many questions and confusions. My only feedback for Sylvia, would be to have just verbally warn me about what I would feel with the cryptosurgery, especially before freezing the first lesion which was on my nose near my eye! She just said close your eyes and as this is practically the first time I'd had this procedure (had one lesion frozen 15 years ago near my wrist), I didn't realize she was going straight in to the nose lesion. That's why I reflexively squinched up my nose!


StarStarStarNo StarNo Star Nothing special —    (Patient since 2018)

Nice facility, knowledgeable staff but doesn’t take the time to actually talk and understand what was going on for me. Fel rushed by the doctor. Think the face creams she gave me should have been explained. Also think she should have asked more about what I’ve already done for my skin and what works and doesn’t. Very problem oriented and would have liked a solution focused discussion about my skin. Also would have liked her to explain the long terms goals and outcomes for my condition and any side effects to the meds.


StarStarStarStarNo Star My first visit —    (Patient since 2018)

My first visit with this practice went well. I received appropriate care, instructions and information about my treatment plan. The folks here met my expectations for my visit.


StarStarStarStarStar Love, love, love this office and this team! —    (Patient since 2007)

Love, love, love this office and this team!


StarStarStarStarStar Very Impressive Office! —    (Patient since 2018)

Office is very impressive and staff very friendly. I really appreciated the personal attention I received and definitely am glad I got to go there.


StarStarStarStarStar I found Granite Bay Dermatology to use all the ... —    (Patient since 2018)

I found Granite Bay Dermatology to use all the latest technology available. During my first phone call with them, they asked if I would be comfortable filling out paperwork online for them. This enabled me to simply check in when I arrived for my appointment. No need to fill out forms. Days before my appointment they emailed and texted me with reminders which allowed me to confirm my arrival.


StarStarStarStarNo Star Nice place —    (Patient since 2018)

Nice place, and decor is fancy. I was the last appointment of the day, I would suggest not turning off all the lights in the office before patients are finished


StarStarStarStarStar Excellent service! On time for my appointment. —    (Patient since 2017)

Excellent service! On time for my appointment.


StarStarStarStarStar Dr. Hearth and staff are so professional and al... —    (Patient since 2014)

Dr. Hearth and staff are so professional and always provide excellent service!


StarStarStarStarStar Great team, very impressed with my visit.  —    (Patient since 2018)

Great team, very impressed with my visit.


StarStarStarStarStar very good,, everyone was so nice.. —    (Patient since 2018)

very good,, everyone was so nice..


StarStarStarNo StarNo Star More education and cost information sharing needed —    (Patient since 2018)

Need more focus on educating the patient and sharing expected cost information.


StarStarStarStarStar My 16 year old son has had skin eczema his whol... —    (Patient since 2018)

My 16 year old son has had skin eczema his whole life and I finally got him to go and have his skin looked at. We both loved the dermatologist she was great thank you.


StarStarStarStarStar The PA and her assistant  —    (Patient since 2018)

The PA and her assistant did a wonderful and professional job. On time and very helpful. When I left, I felt like they did everything I expected. I would highly recommend in the future.


StarStarStarStarStar COMING TO YOUR OFFICE. —    (Patient since 2016)

I'm comfortable coming to your office because my appointment is on time which is very important to me


StarStarStarStarStar Very nice and professional staff. Office is ve... —    (Patient since 2018)

Very nice and professional staff. Office is very beautiful.


StarStarStarStarStar Extremely professional.  —    (Patient since 2018)

Extremely professional.


StarStarStarStarStar Very nice and clean environment and a very calm... —    (Patient since 2018)

Very nice and clean environment and a very calming atmosphere. The staff was professional and attentive.


StarStarStarStarStar Great services! —    (Patient since 2018)

Would recommend to my friends and family!


StarStarStarStarStar Very professional office and staff. I have a fo... —    (Patient since 2018)

Very professional office and staff. I have a follow up appointment and the results of my procedure appear to be as expected and explained. Easy to find office and no time wasted once I arrived.


StarStarStarStarStar I really like Daryl Tibbs! —    (Patient since 2017)

I really like Daryl Tibbs! He is friendly and easy to talk to. He answers my questions and explains things clearly. The medical assistant was very nice and efficient. The lady at the front desk seemed very bored having to deal with me. I called in for some administrative help the next day and the lady who answered was very helpful.


StarStarStarStarStar Sylvia is the top of her field. She is very und... —    (Patient since 2015)

Sylvia is the top of her field. She is very understanding of patient concerns and explains what a condition or diagnosis is, rather than just throwing out words. She goes above and beyond to help her patients. I can't say enough good things about her!


StarStarStarStarStar Annual Dermatology Appointment  —    (Patient since 2017)

Everyone is so nice & professional. Thoroughly checked entire body for annual dermatology check. Good sense of humor too.


StarStarStarStarNo Star This was my third time to visit and it was by f... —    (Patient since 2014)

This was my third time to visit and it was by far my best experience!


StarStarStarStarStar Very supportive and pleasant. —    (Patient since 2018)

Very supportive and pleasant.


StarStarStarStarStar I heard great things about Dr. That really hel... —    (Patient since 2017)

I heard great things about Dr. That really helped me because I was very nervous. He made me comfortable and answered all my questions before obtaining the bx. The blonde girl at the front desk is very friendly and helped me calm my nerves. She's very sweet and kind.


StarStarStarStarStar Ok... really don't care one way or another.  —    (Patient since 2017)

Ok... really don't care one way or another.


StarStarStarStarStar Always great to do business with and friendly s... —    (Patient since 2013)

Always great to do business with and friendly service


StarStarStarStarStar I was very pleased with reception & care I rece... —    (Patient since 2018)

I was very pleased with reception & care I received.


StarStarStarStarStar Excellent service. —    (Patient since 2014)

It was a very good experience as always, everybody is very nice and the doctor always answers any question that I may have. I was 10 minutes late and they were able to accommodate me to see the doctor.


StarStarStarStarStar The appointment went well and I felt like I was... —    (Patient since 2018)

The appointment went well and I felt like I was heard.


StarStarStarStarStar 5 plus stars!  —    (Patient since 2007)

The best dermatologist ,and staff. Office is beautiful and clean. Many services offered also


StarStarStarStarStar I was very comfortable thru the whole experienc... —    (Patient since 2017)

I was very comfortable thru the whole experience. The Dr. and his Nurse Gabriela explained and answered all my questions.


StarNo StarNo StarNo StarNo Star Overpriced poor results.. —    (Patient since 2015)

Overpriced poor results..


StarStarStarStarStar Excellent experience, very professional —    (Patient since 2018)

Excellent experience, very professional


StarStarStarStarStar Awesome —    (Patient since 2018)

The staff was very friendly and the physician was great. I would definitely recommend this office to my friends/


StarStarStarStarStar I had a great experience yesterday with my appo... —    (Patient since 2015)

I had a great experience yesterday with my appointment.. they scheduled me quickly, my appt was right on time, all the staff were friendly and knowledgeable.


StarStarStarStarStar I just had a consultation with the nurse. —    (Patient since 2018)

I just had a consultation with the nurse, she was very informative. She explained my options with me and then explained that I would need to make an appointment with Dr. Hearth for further discussion of my treatment.


StarStarStarStarStar Helped me with an issue I've suffered with! —    (Patient since 2018)

GBD helped me with a derm issue l have been dealing with for over a year. Their open availability got me in quickly and their knowledgeable staff educated me on the newest techniques for my particular issue that had me out the door a few minutes later when I was worried l was going to be hobbled for weeks (my derm issue is on the heel of my right foot and I play roller derby). I wasn't 100% sure about my co-op/insurance information for the procedure they wanted to do so my Dr. stopped right there and went and found out for me before proceeding. Great staff, easy to access and park facility - hopefully I won't be back anytime soon but they these are good people.


StarStarStarStarStar Happy client —    (Patient since 2013)

Love your new building and location. Didn’t have to wait in the waiting room at all for my appointment. Sylvia was great and took care of all my concerns in one visit.


StarStarStarStarStar Online communications is timely and convenient.... —    (Patient since 2008)

Online communications is timely and convenient. Visit results were very helpful and informative.


StarStarStarStarStar Always an excellent experience! I can't afford... —    (Patient since 2015)

Always an excellent experience! I can't afford to do all the things that I would like to help myself with aging, so I am cautious and want the best bang for my buck.


StarStarStarStarStar LOVE Granite Bay Dermatology! My teenage daught... —    (Patient since 2017)

LOVE Granite Bay Dermatology! My teenage daughter has acne and the medication Dr Ortega prescribed works great. My daughter is more confident at school, plus her friends tell her how good her face looks. I also see Dr. Ortega for my aging fair skin. Friendly staff greets us, never an issue with making appointments! Very happy we found them.


StarStarStarStarStar The apt was excellent. I had filled out the pre... —    (Patient since 2018)

The apt was excellent. I had filled out the pre apt paperwork in advance, I arrived early and was taken early. Wait time in the lobby was less than 5 minutes. The examination and treatment were very professional and took under 30 minutes. Daryl Tibbs was very thorough and very good at responding to my questions. His assistant was also very professional although being hard of hearing, she was a somewhat difficult to understand.


StarStarStarStarStar I was very pleased and comfortable with my visi... —    (Patient since 2018)

I was very pleased and comfortable with my visit.


StarStarStarStarStar Staff friendly and feel welcome —    (Patient since 2016)

Staff friendly and feel welcome


StarStarStarStarStar My 20 April Appointment. —    (Patient since 2018)

Professional, timely, friendly, extremely knowledgeable, I would recommend their services to anyone.


StarStarStarStarStar Loving care —    (Patient since 2017)

Darryl and the nurses and the receptionists always take such good care of me. Grammy loves to go and let them help my old tired skin.


StarStarStarStarStar Great from scheduling apt to exam! —    (Patient since 2018)

Great from scheduling apt to exam!


StarStarStarStarStar Your online is far more accurate than your sche... —    (Patient since 2004)

Your online is far more accurate than your scheduling...After 45 mins, I walked.


StarStarStarStarStar Beautiful facility and professional and efficie... —    (Patient since 2018)

Beautiful facility and professional and efficient staff!


StarStarStarStarStar Sylvia is a very personal, kind, and caring phy... —    (Patient since 2009)

Sylvia is a very personal, kind, and caring physician.


StarStarStarStarStar Dr. Hearth has an excellent knowledge of all th... —    (Patient since 2009)

Dr. Hearth has an excellent knowledge of all things dermatology. I see him to watch specific skin issues. I would not go to anyone else. Both me and my spouse see him on a regular basis and are very comfortable with any recommendations Dr. Hearth has. We look forward continuing to be his patients for years to come.


StarStarStarStarStar Beautiful, clean office and friendly staff —    (Patient since 2018)

Beautiful, clean office and friendly staff


StarStarStarStarStar Great timing, great services, great doctor. —    (Patient since 2018)

Great timing, great services, great doctor.


StarStarStarStarStar Brrr. —    (Patient since 2018)

Turn the heat up just a couple degrees for those of us scantily clad waiting to see the Dr please!


StarStarStarStarStar Staff was courteous and very helpful. I also li... —    (Patient since 2018)

Staff was courteous and very helpful. I also liked that I didn't have to wait a long time to be seen by the doctor. Another great idea I liked that I was able to fill all paperwork online prior to the doctor visit. Finally, it was nice that the doctor listened to my concerns and gave me options for my care.


StarStarStarStarStar Not a good experience. All staff was very nice ... —    (Patient since 2018)

Not a good experience. All staff was very nice except one woman at the front desk. Acted like she didn’t have the time of day for me and very rude. Whispered to the employee standing next to her while I was checking in. High Standers were certainly not displayed by the clerk with the long black hair and very unprofessional claws she had for finger nails. The Doctor came in looked at my rash that I’ve had for a long time. He wrote me a prescription for a medication that was $1,300. He also sent me home with samples of a cream for my chest to relieve my itching and pain. It’s a good thing I had those samples because I broke out even more than when I came to him for help. My chest burned for hours. So I called his office,after hours, as prompted by his answering machine. Also it gave his pager number in case of an emergency and I called. I wanted to know what to do about this horrible and painful reaction. No call backtgat night or the next day. I would not recommend Granite Bay Dermatology.


StarStarStarStarStar the office did a great job of reminders —    (Patient since 2018)

the office did a great job of reminders


StarStarStarStarStar Terrific attention to what I want ! Love dr hea... —    (Patient since 2007)

Terrific attention to what I want ! Love dr hearth!


StarNo StarNo StarNo StarNo Star Disappointed /Annoyed —    (Patient since 2018)

Disappointed I am very disappointed with our visit. We were referred by our pediatrician for our 2 year old daughter's hemangioma. We had to wait 6+ weeks for an appointment and I filled out our pre-visit paperwork probably 4+ weeks prior to the appointment. We went to the appointment (both took time off of work) only to be told that they were referring us to a pediatric dermatologist in SF for treatment of this specific issue. If that was the case, they should have reviewed the original referral and/or the pre-visit paperwork and done the referral 6 weeks ago. This visit was a huge waste of time for our family AND the staff at your office. I feel as if the only reason to do the appointment was to be able to bill insurance.


StarStarStarStarStar I thought it was a good exam, however with my h... —    (Patient since 2018)

I thought it was a good exam, however with my history, I think I need to be seen more ofter. I realize it is a insurance deal, so will have to get by.


StarStarStarStarStar Excellent dermatologist  —    (Patient since 2016)

I always leave your office feeling like I was looked over by a professional who cares and that the evaluation of my skin is the best it could be. Very happy with your services!


StarStarStarStarStar I was very pleased, everything was explained an... —    (Patient since 2018)

I was very pleased, everything was explained and everyone was very friendly


StarStarStarStarStar Marcie —    (Patient since 2017)

Sylvia Ortega is awesome and such a great dermatologist also her assistant is courteous and helpful.


StarStarStarStarStar Beautiful, I always leave happy!!! —    (Patient since 2015)

Beautiful, I always leave happy!!!


StarStarStarStarStar Erin is the sweetest person and always enjoyabl... —    (Patient since 2017)

Erin is the sweetest person and always enjoyable to be around! Answers any and all questions I have and is always in a great mood!


StarStarStarStarStar Nice place and friendly medical staff and docto... —    (Patient since 2018)

Nice place and friendly medical staff and doctor.


StarStarStarStarStar Thorough and informative.  —    (Patient since 2018)

Thorough and informative.


StarStarStarStarStar Mr. Tibbs did a good job of removing my skin ta... —    (Patient since 2018)

Mr. Tibbs did a good job of removing my skin tags in a professional manner.


StarStarStarStarStar Took a little longer than I anticipated to be s... —    (Patient since 2018)

Took a little longer than I anticipated to be seen BUT then Dr. Hearth did a laser procedure on me in addition to the consult I had scheduled. So I was very happy! Thank you for your professionalism and care!


StarNo StarNo StarNo StarNo Star Ripped off —    (Patient since 2018)

I was very disappointed with my appointment. I came in for a consultation for the removal of a cyst on my face but the doctor was unable to give me any information. He said he may have to do a horizontal incision or he may have to do a perpendicular one; he would decide the day of. That sounded very unprofessional to me. He went on to give me wish-washy answers about scarring, recovery, and the appearances of my skin after the procedure. This is my face we’re talking about! The worst part, though, was that when I expressed my anxiety about the procedure and only having local anesthesia, he laughed at me. He then left the room before I was done asking questions. Overall, he came across as not only unprofessional, but also arrogant and rude. In the end, I had to pay $95 for 5 mins of his time, in which no actual consultation took place. I felt totally ripped off! Needless to say, I will not be having my procedure done here.


StarStarStarStarStar So dissappointed with Sylvia!!! My 19 year old... —    (Patient since 2015)

So dissappointed with Sylvia!!! My 19 year old daughter waited 2 months for this visit, she has psoriasis and severe acne. Sasha actaully timed the visit of less then 5 minutes, Sylvia did not ask one question or speak to her directly - only spoke to the medical assistant in the room. Sasha did not have the opportunit to ask any questions or tell the history. She called me at 5:03 to let me know what happened at her 5:00 appoinmtent. I am also a doctor and now a PREVIOUS patient of Sylvia's. Wow - brought her home from college to get help with the psoriasis and boy was this a disappointment.


StarStarStarStarStar My son has been coming here for over a year now... —    (Patient since 2015)

My son has been coming here for over a year now and we always have a great experience. Sylvia Ortega is fantastic and as a result of the different treatments she has prescribed, my son doesn't even look like he is being treated for acne. We really appreciate all she has done.


StarStarStarStarStar Beautiful facility... prompt and professional. ... —    (Patient since 2011)

Beautiful facility... prompt and professional. Examine rooms a bit cool... considering.


StarStarStarStarStar Excellent patient care, friendly staff! —    (Patient since 2018)

Dr. Hearth and his team provide excellent care. The office itself is clean and modern, and they have all the latest dermatology treatments. Dr. Hearth is very knowledgeable, competent and kind. He took the time to answer my questions. The office staff was very friendly and accommodating. I left there feeling as though I received the best care that I could possibly find in this area.


StarStarStarStarStar It was a very pleasant experience. Dr, explain... —    (Patient since 2016)

It was a very pleasant experience. Dr, explained everything to me and gave me the opportunity to ask questions. The office was very clean. Dr. And his staff were very professional and pleasant. I will return as a patient and I will be most happy to recommend Doctor Heath.


Reply

Thank you for your kind review. We are happy that you have chosen our practice for your dermatological care.

StarStarStarStarStar Everyone at your office were super nice and pro... —    (Patient since 2018)

Everyone at your office were super nice and professional and I even got to see an old friend that I haven’t seen in years. Knowing that Heather Works says you only hire the best of the best. Thanks for everything.


Reply

Thanks so much for your positive review, and kind words about Heather! You are correct in that we value our team here at GBD, and think that we definitely have the best of the best! We are glad that you had such a great experience in our office!

StarStarStarStarStar Fast efficient service, friendly & knowledgeabl... —    (Patient since 2017)

Fast efficient service, friendly & knowledgeable staff.


StarStarStarStarStar Highly recommend GB Dermatology —    (Patient since 2013)

I’m so happy with the care here from the front desk to medical staff. They’re very caring and have so much grace in helping their patients.


StarStarStarStarNo Star Great experience, great people, Sylvia was exce... —    (Patient since 2018)

Great experience, great people, Sylvia was exceptional, very knowledgeable, and very professional.


StarStarStarStarStar The Best! —    (Patient since 2007)

I've been a patient of Dr Hearth for over 10 years. Great office and great staff as well. I have seen PA-2 Sylvia Ortega this past year, and I think she is fantastic! Very thorough, and easy to talk to. I thoroughly recommend this medical practice to anyone needing dermatologist services!


Reply

Thank you so much for your review. We appreciate your feedback, and are continually striving to meet and exceed expectations!

StarStarStarStarStar We have Platinum level insurance through Kaiser... —    (Patient since 2014)

We have Platinum level insurance through Kaiser but choose to come to you for some of our care as we feel that you do a better job than Kaiser would. We pay much more when we come to you than our $20 co-pay with Kaiser but because we are getting better care and a more caring experience, we feel that the extra cost is worth it. It does feel a little rushed and more "bottom line" focused than I'd like but I understand why. For patients like us, you may want to try to come across a little less rushed as it feels a little more like our Kaiser experience than I'd like, making it difficult to justify coming to you rather than going to Kaiser. Getting a copy of an invoice detailing what was done might also be helpful.


StarStarStarStarStar i have to say all were so kind and all was on ... —    (Patient since 2018)

i have to say all were so kind and all was on time, a big deal fro ME, only complaint, and i guess it isn't a complaint , just am Observation once i was being seen i felt Very Rushed , and came out not sure what was actually said , but as it wasn't a huge thing i was there for, i am OK with it,


Reply

Thank you so much for your review. We value feedback from our patients, and are continually looking for ways to improve!

StarStarStarStarStar As much as I don't like to go to the doctors. ... —    (Patient since 2014)

As much as I don't like to go to the doctors. I do like coming to this office. I like the location, building, and most of all Silva. She is very professional and does a great job.


Reply

Thank you very much for your kind words. We appreciate your feedback, and we also think Sylvia is excellent! Thank you!

StarStarStarStarStar Excellent service and no long waiting in the r... —    (Patient since 2018)

Excellent service and no long waiting in the reception area as well as the exam room. Very personable and attentive staff, willing to listen and no apparent "hurry up" scenario.


Reply

Thanks so much for your kind words. We appreciate your feedback.

StarStarStarStarNo Star The visit with the doctor was fine. However, I... —    (Patient since 2018)

The visit with the doctor was fine. However, I left there and called back twice to ask what the name of the creme was that doctor recommended. Then called back to ask for directions on how to use the two products I purchased. Would have been nice to walk out with a piece of paper or get an email stating doctors recommendations and directions.


Reply

Thanks for your review and feedback. We are always looking for ways to improve. We do have the option to provide you with aftercare instructions via email, or on paper and would be happy to email them to you in the future!

StarStarStarStarStar This place was super great, went in for a consu... —    (Patient since 2018)

This place was super great, went in for a consultation and Erin sat and explained how laser hair removal works and answered all of questions about it! I would definitely recommend.


Reply

Thank you for your positive review! We appreciate your feedback.

StarStarStarStarStar 5 stars —    (Patient since 2018)

PA, etc. all have great people skills. Didn't meet the doctor on this first visit...but if he's anything like his staff, I'm in for the long term.


StarStarStarStarStar When you suspected that my blood pressure readi... —    (Patient since 2015)

When you suspected that my blood pressure reading was much too high, you contacted my primary doctor and set up an appointment for the same day. I very much appreciate your concern and action for my benefit. Later at the doctor's office my reading was 160/72, and I have learned some valuable hints about the procedure: The arm should be supported at heart level (mine wasn't on the first two readings) and successive procedures will cause the blood to pool (I had three). Also, automatic machines which go too high and hurt the patient will only go higher if the patient becomes alarmed.


StarStarStarStarStar friendly employees and very professional.  —    (Patient since 2017)

friendly employees and very professional.


StarStarStarStarStar Not that impressed with Dr. and his assistant, ... —    (Patient since 2018)

Not that impressed with Dr. and his assistant, Heather very nice. A bit condescending.


StarStarStarStarStar Visit 01/30/2018 —    (Patient since 2014)

Very nice facility and friendly, helpful staff.


StarStarStarStarStar As close to Perfect as you can find. —    (Patient since 2017)

I only recently moved to this area. I needed a dermatologist and read up on local physicians. Granite Bay Dermatology had many very satisfied clients. I am now one of those extremely satisfied clients myself. They are ALL. just amazing. First the office staff is very friendly and helpful. Each of the doctors I have seen at various times in the last 6 months have been absolutely the best. They have been more than wonderful with me and my wife’s never ending questions regarding my diagnosis. We cannot day enough great things about everyone associated with Granit Bay Dermatology.


Reply

Thank you for your very kind review. We appreciate your feedback, and are grateful that you chose our practice to provide your dermatological care.

StarStarStarStarStar I thought the email reminders and text messages... —    (Patient since 2018)

I thought the email reminders and text messages was the best I have ever experienced.


StarStarStarStarNo Star First visit —    (Patient since 2018)

Very friendly staff. No waiting for my appointment, they took me right away.


StarStarStarStarStar  —    (Patient since 2015)

Dr. Hearth is very professional, responds with helpful answers to my questions and performs the needed procedures with compassion.


StarStarStarStarStar I was a new patient referred by my physician. ... —    (Patient since 2018)

I was a new patient referred by my physician. I was contacted and had an appointment in a timely and efficient manner


StarStarStarStarStar do not understand request as have not seen the ... —    (Patient since 2015)

do not understand request as have not seen the questionnaire


StarStarStarStarStar Anxious College Student —    (Patient since 2018)

I was so scared to see the doctor about a blood blister that hadn’t gone away for months but when i saw the PA, he was very kind and calming. He seemed genuinely concerned about my feelings and made me feel better. He took care of the problem and made sure I understood exactly what was happening. I’m glad Inwent and took care of things instead of staying home worrying.


StarStarStarStarStar extremely professional, knowledgeable, and effi... —    (Patient since 2018)

extremely professional, knowledgeable, and efficient office.


StarStarStarStarStar  —    (Patient since 2018)

Comfortable setting with friendly people. I have had skin cancer checks off and on for 10 years but have never had someone take the time to check me scalp. My last dermatology appt (not at Granite Bay) was 5 mins. long, at best, with a quick glance, no questions and terrible "bedside" manner. The doctor at Granite Bay Dermatology was knowledgeable, cordial, and thorough.


StarStarStarStarStar Great Derm Group  —    (Patient since 2018)

I saw Sylvia for my skin and hair conditions. She is wonderful! She explained my diagnosis and set out a plan to help.


StarStarStarStarStar Doctor answered all my questions and I got good... —    (Patient since 2018)

Doctor answered all my questions and I got good advice


StarStarStarStarStar Love everything about your office.  —    (Patient since 2015)

Love everything about your office.


StarStarStarStarStar Amazing Service! Service was fantastic. This wa... —    (Patient since 2018)

Amazing Service! Service was fantastic. This was my first appointment in the California area for Dermatology. I was impressed considering I've seen numerous Dermatologist. Silvia was patient and attentive. I am excited to have found this office!


StarStarStarStarStar Excellent attentive staff from the front desk a... —    (Patient since 2016)

Excellent attentive staff from the front desk all the way through process.


StarStarStarStarStar Very pleasant —    (Patient since 2017)

Excellant scheduling. Kept in contact with reminders. Office staff quite pleasant.


StarStarStarStarStar Great —    (Patient since 2017)

Dr. Hart was very thorough. He explained everything he was doing!


StarStarStarStarStar Great Facility and great service. . —    (Patient since 2017)

Great Facility and great service. I highly recommend this service!


StarStarStarStarStar Excellent professional honest evaluations, been... —    (Patient since 2003)

Excellent professional honest evaluations, been seeing Dr. Hearth for 20 years.


StarStarStarStarStar Appointment on schedule...Efficient exam room p... —    (Patient since 2016)

Appointment on schedule...Efficient exam room procedure / treatment...Cordial staff


StarStarStarStarStar Office and staff are very professional and clea... —    (Patient since 2010)

Office and staff are very professional and clean.


StarStarStarStarStar Quick, professional, and most importantly, good... —    (Patient since 2014)

Quick, professional, and most importantly, good listeners. We went head to toe and they addressed each issue as we got to it. I could not be happier.


StarStarStarStarStar Good experience will return felt very confident... —    (Patient since 2006)

Good experience will return felt very confident in care received


StarStarStarStarStar Very friendly staff and Dr. Thank you so much f... —    (Patient since 2017)

Very friendly staff and Dr. Thank you so much for assisting my husband


StarStarStarStarStar I was very impressed with my visit from the tim... —    (Patient since 2017)

I was very impressed with my visit from the time I walked in till the time I left. All staff were very helpful, friendly and professional.


StarStarStarStarStar  —    (Patient since 2017)

I was very happy and given clear information and options from Darryl (P.A.) form the medical reason that I was being seen for


StarStarStarStarStar Provider was very thorough —    (Patient since 2017)

Provider was very thorough


StarStarStarStarStar Outstanding staff —    (Patient since 2017)

Everybody was attentive, pleasant, helpful, patient, competent and friendly.


StarStarStarStarStar Awesome! I was able to book last minute when th... —    (Patient since 2017)

Awesome! I was able to book last minute when they had a cancellation and PA Tibbs was amazing! Highly recommend 😃


StarStarStarStarStar I saw a PA and was very happy with her. She.. —    (Patient since 2017)

I saw a PA and was very happy with her. She was very pleasant , answered my questions and removed something on my face with small amount of discomfort with instructions on how to take care after my visit.People in the office are very pleasant and helpful also. Judy


StarStarStarStarStar Another great visit to Granite Bay Dermatology —    (Patient since 2012)

I have been having annual appointments with Dr. Hearth for a few years now. Recently I had an alarmingly fast advancing dermatology issue and had to get in as soon as possible. They were able to get me in in just a few short days. Dr. Hearth was able to quickly identify and treat my problem. He thoroughly explained everything to me and was very patient and responsive to my questions.


StarStarStarStarStar Very friendly and through. —    (Patient since 2016)

Very friendly and through.


StarStarStarStarStar Happy I found GB Derm —    (Patient since 2017)

Highly recommend this office. Very caring and friendly.


StarStarStarStarStar  —    (Patient since 2014)

I am so pleased with the medical care I have received for three years from Sylvia Ortega.


StarStarStarStarStar Very good experience. Thoughtful and timely.  —    (Patient since 2017)

Very good experience. Thoughtful and timely.


StarStarStarStarStar Office immaculate.Staff very friendly PA: ver... —    (Patient since 2017)

Office immaculate. Staff very friendly PA: very knowledgeable and handled all of my concerns with kindness and honesty


StarStarStarStarStar Highly recommend for all your "look good needs... —    (Patient since 2017)

The staff from beginning to end was Amazing, helpful/friendly, very welcoming, and accomodating.


StarStarStarStarStar Clean, efficient, on time! —    (Patient since 2017)

Clean, efficient, on time!


StarStarStarStarStar My 1st visit —    (Patient since 2007)

My 1st visit to this office. Very clean, welcoming, professional. PA Sylvia seemed very knowledgeable & experienced.


StarStarStarStarStar Dr hearth and staff are great —    (Patient since 2016)

Dr hearth and staff are great


StarStarStarStarStar In & out with great service. :-) —    (Patient since 2014)

I went to the appointment before work and I needed it to be quick. It was and I was out in less than 45 minutes. Awesome! Mike


StarStarStarStarStar Professional and thorough examination. I felt c... —    (Patient since 2017)

Professional and thorough examination. I felt confident that Sylvia knew what she was doing.


StarStarStarStarStar modern and efficient —    (Patient since 2017)

Professional and efficient, almost all of the paperwork I was able to fill out online before arriving to my appointment. On time with Doctor then back to work...


StarStarStarStarStar the staff is always friendly and Sylvia is fant... —    (Patient since 2016)

the staff is always friendly and Sylvia is fantastic. I never feel rushed and she is extremely thorough.


StarStarStarStarStar granite bay Derm review —    (Patient since 2016)

NP Sylvia & all staff are just excellent. Personable, professional & expedient at what they do!


StarStarStarStarStar Great service and we love Sylvia she has helped... —    (Patient since 2014)

Great service and we love Sylvia she has helped us so much.


StarStarStarStarStar Patient... —    (Patient since 2016)

You have a great caring staff, and your capable Doctors know what they are diong, and do it effectively.--Warm Regarde--Kerby Landis, D.C.


StarStarStarStarStar Love everything about this place —    (Patient since 2014)

My first skin cancer surgery and I was surprised at how quick it was, and loved how my PA reassured me throughout. Happy to have found this place, as we only recently moved to Northern Cal.


StarStarStarStarStar I am very impressed by the professionalism that... —    (Patient since 2017)

I am very impressed by the professionalism that I experienced on my first visit. But more than the professionalism was the care that all members of the office showed me. I was particularly impressed with Dr. Hearth and Nurse Lily.


StarStarStarStarStar  —    (Patient since 2017)

The staff is very welcoming!


StarStarStarStarStar  —    (Patient since 2009)

Outstanding service all around.


StarStarStarStarStar It went Great. I received the kind of service I... —    (Patient since 2017)

It went Great. I received the kind of service I had expected. Jon


StarStarStarStarStar I was 10 mins early, they took me in and I saw... —    (Patient since 2017)

I was 10 mins early, they took me in and I saw the med tech fast.


StarStarStarStarStar VERY HAPPY AND SATISFIED PATIENT —    (Patient since 2004)

My yearly Melanoma check-up was great as usual. Always get the best treatment from everyone and am confident when I leave the office, I am cancer-free.


StarStarStarStarStar Very professional staff, extremely efficient ap... —    (Patient since 2017)

Very professional staff, extremely efficient appointment, respected my time.


StarStarStarStarStar The staff and Sylvia were wonderful. On time, f... —    (Patient since 2017)

The staff and Sylvia were wonderful. On time, friendly, and so glad I changed over. Driving an hour to see them instead of my local guy.


StarStarStarStarStar Beautiful facility, friendly staff and excellen... —    (Patient since 2012)

Beautiful facility, friendly staff and excellent service. They work with you to meet your needs as necessary in a timely fashion.


StarStarStarStarStar Very friendly and attentive staff. The front de... —    (Patient since 2017)

Very friendly and attentive staff. The front desk and the nurses too. The wait was a bit longer than I expected but very quick and efficient appointment


StarStarStarStarStar  —    (Patient since 2017)

Very quick efficient and genuinely caring service.


StarStarStarStarStar I was very happy with my visit. Got in right aw... —    (Patient since 2017)

I was very happy with my visit. Got in right away, actually before my scheduled appointment. Everyone from the front desk to the exam room were very friendly. The office is beautiful and staff is great.


StarStarStarStarStar Extremely professional and through office staff... —    (Patient since 2014)

Extremely professional and through office staff.


StarStarStarStarStar Greeted kindly when I arrived by Neva. Seen in ... —    (Patient since 2004)

Greeted kindly when I arrived by Neva. Seen in a timely manner. Sylvia quickly assessed the problem and took care of it in a pleasant and professional manner.


StarStarStarStarStar Made locating the required medical information ... —    (Patient since 2017)

Made locating the required medical information very easy because I was able to do it from home where I have all the information. Very convenient.


StarStarStarStarStar Would happily recommend you.. Jacque Flaig —    (Patient since 2017)

Would happily recommend you.. Jacque Flaig


StarStarStarStarStar  —    (Patient since 2006)

Great service! On time and extremely efficient.


StarStarStarStarStar I was treated like a VIP patient. —    (Patient since 2017)

I was treated like a VIP patient. When I was unable to afford all the medications due to Anthem not covering them, the staff bent over backwards to find alternatives. They did this for me immediately. The diagnosis was just as immediate and I'm already on my way to clearer skin. Thank you so much


StarStarStarStarStar I was so pleased and relieved to receive such c... —    (Patient since 2017)

I was so pleased and relieved to receive such courteous and professional service!


StarStarStarStarStar The backroom and check out staff was great.  —    (Patient since 2017)

The backroom and check out staff was great. Dr and her support staff was very thorough and made us feel at ease. Thank you!


StarStarStarStarStar Granite Bay Dermatology was very easy to connec... —    (Patient since 2017)

Granite Bay Dermatology was very easy to connect with my concerns. The Dr looked at all my concerns and went to other checks to be more thorough. I look forward to followup appointments to monitor my situation. Thanks


StarStarStarStarStar I was very impressed by the professional servic... —    (Patient since 2017)

I was very impressed by the professional services I received. Friendly and proficient staff.


StarStarStarStarStar Friendly staff. Doctor takes time to not only l... —    (Patient since 2017)

Friendly staff. Doctor takes time to not only listen, but explain, Good personality.


StarStarStarStarStar Friendly knowledgeable PA but too quick on endi... —    (Patient since 2017)

Friendly knowledgeable PA but too quick on ending the appointment. I had other questions but my 10 minutes were finished.


StarStarStarStarStar Another great visit with Granite Bay! —    (Patient since 2016)

Another great visit with Granite Bay!


StarStarStarStarStar Very professional, friendly staff. —    (Patient since 2017)

Very professional, friendly staff.


StarStarStarStarStar Great office, great location and wonderful peop... —    (Patient since 2011)

Great office, great location and wonderful people.


StarStarStarStarStar First visit to Granite Bay Dermatology and I wi... —    (Patient since 2017)

First visit to Granite Bay Dermatology and I will be back! I felt so comfortable and my concerns were addressed and taken care of in a quick and painless matter. The staff was very friendly and inviting.


StarStarStarStarStar My first time at granite bay dermatology & it w... —    (Patient since 2017)

My first time at granite bay dermatology & it was a very pleasant experience. Very efficient office staff. Beautiful & spotless office. Dr Hearth was very knowledgeable & accomadating.


StarStarStarStarStar Friendly and professional staff....good experie... —    (Patient since 2017)

Friendly and professional staff....good experience overall


StarStarStarStarStar Great, very friendly and efficient —    (Patient since 2017)

Great, very friendly and efficient


StarStarStarStarStar Very clean office. The staff were very nice and... —    (Patient since 2017)

Very clean office. The staff were very nice and welcoming. I arrived early for my appointment and was seen early. Received a very thorough skin check and was very happy with the visit.


StarStarStarStarStar Always the Best —    (Patient since 2004)

I 've been a patient of Dr. Scott Hearth since 2004. I have very sensitive, pale/freckled skin, so have had a dermatologist in my life since I was a young girl. No question . . . .Dr. Hearth is highly knowledgeable and skilled and I have implicit confidence in his diagnoses. He has found and treated several skin cancers for me, removed a cyst and, in general, taken excellent care of my sensitive skin. I highly recommend both he and his staff.


StarStarStarStarStar Your online and telephone reminders were very h... —    (Patient since 2014)

Your online and telephone reminders were very helpful and thorough. I appreciate that.


StarStarStarStarStar The staff were all great. I could not have as... —    (Patient since 2017)

The staff were all great. I could not have asked for a more pleasant experience for my first visit to this office. I would definitely recommend GBD&LC to my friends.


StarStarStarStarStar Very satisfied with my last appointment with Dr... —    (Patient since 2016)

Very satisfied with my last appointment with Dr Darrell, very thorough exam


StarStarStarStarStar Great experience Did not have to wait to long... —    (Patient since 2008)

Great experience Did not have to wait to long they answered all questions The front office knew my insurance They actually answer their phone not like an other office I had BAD experience with


StarStarStarStarStar Darryl was great and extremely professional —    (Patient since 2017)

Darryl was great and extremely professional as was his assistant. My first time there, I'll be back for sure~!


StarStarStarStarStar Very much impressed with the service —    (Patient since 2017)

Very much impressed with the service


StarStarStarStarStar Sylvia Ortega...... —    (Patient since 2016)

I always love seeing Sylvia, she is so professional and friendly, I drive down from Grass Valley just to see her...I always know that she will spot all my pre-cancer and etc....


StarStarStarStarStar  —    (Patient since 2017)

It is a very professional office and Dr. Tibbs was a delight, very conscientious and efficient.


StarStarStarStarStar Always a pleasure to see Sylvia.  —    (Patient since 2014)

Always a pleasure to see Sylvia. I like and trust her judgement. She was able to advise me on a problem that has been a real concern. I will follow up with an appt. next Tues. with my Allergist. Thank you Sylvia. My only problem with your office is the "gowns" are ridiculous. They might work for children but not for plus size women.


StarStarStarStarStar The service is excellent. I could not recommend... —    (Patient since 2009)

The service is excellent. I could not recommend any changes


StarStarStarStarStar Friendly Office and very experienced staff! —    (Patient since 2017)

Friendly Office and very experienced staff!


StarStarStarStarStar I always hate going to a new doctor, you never ... —    (Patient since 2017)

I always hate going to a new doctor, you never know what to expect. I was really pleased, the staff was friendly and made me feel comfortable. I will be making future appointments.


StarStarStarStarStar  —    (Patient since 2016)

Beautiful office. Very professional, knowledgeable and friendly staff. Thorough exam. Highly recommend.


StarStarStarStarStar Went to see Darrel the PA he had a very pleasan... —    (Patient since 2006)

Went to see Darrel the PA he had a very pleasant bedside manner with being my first visit with him he did my annual skin check and was gentle and kind and Very professional! Just like the rest of the office staff....


StarStarStarStarStar Five stars across the board! —    (Patient since 2007)

Five stars across the board!


StarStarStarStarStar Friendly staff, On time for the appointment. ... —    (Patient since 2010)

Friendly staff, On time for the appointment. Thorough exam.


StarStarStarStarStar Good people. Dog friendly. Thorough check up.  —    (Patient since 2015)

Good people. Dog friendly. Thorough check up.


StarStarStarStarStar Always amazing service and care! —    (Patient since 2016)

Always amazing service and care!


StarStarStarStarStar Great office and staff! —    (Patient since 2017)

I was very impressed with this office and staff.


StarStarStarStarStar Great Staff and Excellent Care —    (Patient since 2004)

I have worked in the healthcare field for thirty years and I feel I am well qualified to evaluate services. This the best dermatology practice I have visited. I've been coming here for about ten years and have never had a bad experience.


StarStarStarStarStar Extremely impressed with the staff and Dr Heart... —    (Patient since 2010)

Extremely impressed with the staff and Dr Hearth. Friendly and efficient.


StarStarStarStarStar Got taken in about 5 minutes after arriving! Gr... —    (Patient since 2016)

Got taken in about 5 minutes after arriving! Great PA-C.


StarStarStarStarStar Professional and caring. Nice facility. —    (Patient since 2017)

Professional and caring. Nice facility.


StarStarStarStarStar Extremely professional in every way. Wonderful ... —    (Patient since 2014)

Extremely professional in every way. Wonderful and exceedingly polite staff. Everyone is very competent. Beautiful facility and top notch clean.


StarStarStarStarStar The doctor was very thorough and answered all m... —    (Patient since 2017)

The doctor was very thorough and answered all my questions. Staff was very helpful and kind.


StarStarStarStarStar Prompt - clear, polite communications address... —    (Patient since 2017)

Prompt - clear, polite communications addressed the problem quickly and professionally


StarStarStarStarStar My visits  —    (Patient since 2010)

Granite Bay Dermatology and Laser Center is a wonderful place for your skin needs.


StarStarStarStarStar Great staff and Doctor is very professional wit... —    (Patient since 2016)

Great staff and Doctor is very professional with pleasant personality.


StarStarStarStarStar Very nice, informative, and a nice clean, new o... —    (Patient since 2017)

Very nice, informative, and a nice clean, new office. Thank you!


StarStarStarStarStar Everyone was very nice, clean office, and knowl... —    (Patient since 2017)

Everyone was very nice, clean office, and knowledgeable thank you!


StarStarStarStarStar  —    (Patient since 2017)

Had a very positive experience at the Center.


StarStarStarStarStar Good experience —    (Patient since 2017)

Friendly office. Just had a basic skin check but I went here based on feedback from friends who have had more serious issues handled. Will plan to go back as long as they are a provider on my insurance.


StarStarStarStarStar I was promptly taken in for my appointment, and... —    (Patient since 2017)

I was promptly taken in for my appointment, and the staff was very friendly and knowledgeable.


StarStarStarStarStar Was very pleased with all of your services and ... —    (Patient since 2011)

Was very pleased with all of your services and professionalism.


StarStarStarStarStar Unfortunately, I've had to deal with many derm... —    (Patient since 2017)

Unfortunately, I've had to deal with many dermatology offices throughout my lifetime. I have to say this was the most professional medical staff that I've dealt with. I highly recommend granite bay dermatology and laser center.


StarStarStarStarStar Wonderful —    (Patient since 2014)

I really appreciated getting to see you all again. The new office is just gorgeous.


StarStarStarStarStar Routine Visit —    (Patient since 2015)

I had a routine follow up appointment with Dr. Tibbs. The office's use of technology for appointment reminders was very helpful as was the staff when I arrived. I received emails and texts which are helpful when juggling a busy schedule. Dr. Tibbs was courteous, professional and thorough with his examination. I received more care in a 20 minute appointment than in many previous visits to other dermatologists.


StarStarStarStarStar Sylvia and her assistant are great! —    (Patient since 2015)

Sylvia and her assistant are great!


StarStarStarStarStar Both Dr. Hearth and nurse Lilly treated me as a... —    (Patient since 2016)

Both Dr. Hearth and nurse Lilly treated me as a valued client and I was happy with my annual review


StarStarStarStarStar  —    (Patient since 2015)

Little time waiting. Procedure was quick and painless.


StarStarStarStarStar All the staff were friendly and professional. —    (Patient since 2017)

All the staff were friendly and professional.


StarStarStarStarStar Had a fantastic experience —    (Patient since 2017)

Had a fantastic experience. Was in and out of there in 15 minutes. Extremely clean and comfortable lounge area and office. Highly recommend!


StarStarStarStarStar Friendly staff and efficient. PA Tibbs was g... —    (Patient since 2017)

Friendly staff and efficient. PA Tibbs was great.


StarStarStarStarStar  —    (Patient since 2017)

The staff was friendly. I was seen almost immediately. Sylvia was very proficient and I felt comfortable having her look at my body.


StarStarStarStarStar Friendly staff —    (Patient since 2017)

Friendly staff when I checked in. They were very good at getting me checked in and making me feel welcome.


StarStarStarStarStar Sylvia is one fantastica person, and efficent —    (Patient since 2014)

Sylvia is one fantastica person, and efficent


StarStarNo StarNo StarNo Star  —    (Patient since 2014)

Sylvia nd her crew w e re there and I was sooo gl ad They are very professional . They do a great job!


StarStarStarStarStar Very thorough examination making me feel at eas... —    (Patient since 2017)

Very thorough examination making me feel at ease by clearly answering my questions. Very friendly. Thanks


StarStarStarStarStar Go here! —    (Patient since 2017)

Great office, great staff. Good knowledge of skin issues and recommendations for treatment.


StarStarStarStarStar Great service, PA knew her subject matter.  —    (Patient since 2017)

Great service, PA knew her subject matter. Gave us all necessary instructions, etc. Everyone in the office was friendly; pricing fair. Thank you.


StarStarStarStarStar Daryl and Vanessa visit yesterday —    (Patient since 2017)

Daryl and Vanessa visit yesterday


StarStarStarStarStar Darrel is the best! —    (Patient since 2008)

I'm so glad I visited this office. Darrel was very nice and very good and looking for any issues regarding my skin. I will not go anywhere else!


StarStarStarStarStar Survey. —    (Patient since 2014)

Excellent. I am in health care as well and am always looking at the patient experience. This office is fabulous with AIDET! Sylvia is fabulous as well, never rushed always on time and very thorough. Great job!


StarStarStarStarStar Whole experience was great. The reminder softw... —    (Patient since 2017)

Whole experience was great. The reminder software is state-of-the-art staff was friendly and professional and location was easy to find and very nice. My dermatological exam which quickly completed & feedback given.


StarStarStarStarStar Very easy to check in, and the staff is very fr... —    (Patient since 2006)

Very easy to check in, and the staff is very friendly!


StarStarStarStarStar Dr tibbs great office very clean n modern great... —    (Patient since 2017)

Dr tibbs great office very clean n modern great service only problem no clothes hooks


StarStarStarStarStar My first visit to your office. I was a patient... —    (Patient since 2017)

My first visit to your office. I was a patient of Sylvia's in Grass Valley and I am so happy to have found where she is practicing. Delighted and happy. It was very nice to see her again and know that I I am in excellent hands. Thank you.


StarStarStarStarStar Great visit...great staff —    (Patient since 2016)

Great visit...great staff


StarStarStarStarStar 5 star visit —    (Patient since 2017)

This was my first visit and everyone was very helpful.


StarStarStarStarStar Always a pleasure to see the entire staff. —    (Patient since 2015)

Always a pleasure to see the entire staff.


StarStarStarStarStar After losing my aesthetician unexpectedly I gav... —    (Patient since 2017)

After losing my aesthetician unexpectedly I gave Granite Bay Dermatology a call. I was desperate as my problematic skin can't go long without help. Heather was great and scheduled me a facial same day. Dawn worked with me, she was friendly and informative. We worked together to make a plan and it turned out great. I scheduled my next appointment on the way out. Thank you!


StarStarNo StarNo StarNo Star Customer service needs improvement —    (Patient since 2017)

My visit was average, but the thing that really disappointed me was the customer service. Receptionist at the front desk argued with me about making a photocopy of my military ID (I had been specifically told that this was not to be done, but she continued to say they were allowed to. I don't care what she had been told, because it's not her private information being copied). I did end up calling my referral management and the answer was "Yes" and "No" to photocopies of military ID even for insurance purposes. If it can be avoided then by all means don't make a photocopy because usually the referral sends over all of the information to the medical facility anyways. I found the technician checking me in the room to be quite unfriendly and when she had asked if I had any questions, I said I just had a quick question on how to clear up my old acne scars. Her response was, "We're already doing a lot today so we'll probably have to make another appointment for a consultation." Um, excuse me? For one quick question? I'm not asking for a 30 minute conversation about my acne scars. But my response was, "Oh...ok." While I waited in the room, I dreaded seeing the doctor as my visit wasn't going as well as I had hoped to check out my many moles (this was my first time seeing a dermatologist). I was being treated as if I were just taking up a timeslot. The doctor and same technician came in without knocking, but surprisingly I ended up satisfied with the visit as Dr. Hearth was very quick about looking at my skin and even looked at my scalp (combing through my very thick hair) to find any other hidden moles. He even answered my quick question on my acne scars! All in all, the visit was OK (took about 30 minutes) but the ladies working there need to work on a more friendly, customer-service oriented disposition. (Please keep in mind that I also work in the medicine field and understand the stresses and demands).


StarStarStarStarStar I appreciate getting the online notices regardi... —    (Patient since 2015)

I appreciate getting the online notices regarding a reminder of my appointments. Great Website.


StarStarStarStarStar Very good, but Doctor was fifty five minutes la... —    (Patient since 2012)

Very good, but Doctor was fifty five minutes late


StarStarStarStarStar Wonderful visit and friendly staff good experie... —    (Patient since 2017)

Wonderful visit and friendly staff good experience all the way around. I would refer my family and friends to your practice.


StarStarStarStarStar The person I saw made me feel rushed and discou... —    (Patient since 2017)

The person I saw made me feel rushed and discounted everything that I brought up. I was only there maybe 3 minutes once the Dermatologist (PA) came in. I have never had an evaluation of my skin and just wanted to have a thorough inspection done. The rest of the staff seemed very professional and engaged. Mike Simpkins 916-217-9746


StarStarStarStarStar Always professional. Everything is very clean —    (Patient since 2005)

Always professional. Everything is very clean


StarStarStarStarStar ... —    (Patient since 2014)

My visit was brief with very little waiting time.. Darryl was friendly and diagnosed my issue promptly..


StarStarStarStarStar Botox —    (Patient since 2007)

Dr. Hearth and his staff are very professional. The office is extremely clean.


StarStarStarStarStar Very professional, knowledgeable, clean, organi... —    (Patient since 2017)

Very professional, knowledgeable, clean, organized and on time...love that! jackie


StarStarStarStarStar I have been a client of Suzanne for the past tw... —    (Patient since 2008)

I have been a client of Suzanne for the past two years and I am thrilled with the products used, recommended and the service she gives. She is thorough, patient and I never feel rushed. I highly recommend her for her professionalism and quality of care!


StarStarStarStarStar Efficient service with minimal wait times. I w... —    (Patient since 2017)

Efficient servive with minimal wait times. I was in the waiting room 5 min, at most. How often does THAT happen.?


StarStarStarStarStar laser procedure —    (Patient since 2008)

Always a pleasant experience. Love the staff and Dr Hearth is so knowledgeable and professional. I enjoy our conversations which takes my mind of the less then comfortable procedure.


StarStarStarStarStar Good Provider, Yuppie Business Model —    (Patient since 2017)

My provider was great. I hate the infomercial sales pitches, the yuppie facility and it seemed overstaffed with support personnel.


StarStarStarStarStar I love going to my appointments at Granite Bay ... —    (Patient since 2015)

I love going to my appointments at Granite Bay Dermatology. Is such a pleasant and clean environment, the staff is amazing and Dr. Hearth is the best!


StarStarStarStarStar First time visit —    (Patient since 2017)

I am very impressed with the entire business, from the front office staff to the back office staff, and the PA who provided the actualnservuce I came in for. This is a beautiful facility which helps alleviate any tension one may feel.


StarStarStarStarStar I very much enjoy my experience at this office ... —    (Patient since 2015)

I very much enjoy my experience at this office and I trust them to take care of me.


StarStarStarStarStar Very good experience with Granite Bay Dermatology —    (Patient since 2017)

My experience with Granite Bay Dermatology was very, very good. The process and procedures were explained thoroughly and I was put a ease. All in the office were friendly and knowledgeable. Overall a very, very good experience.


StarStarStarStarStar Very professional and friendly —    (Patient since 2017)

Very professional and friendly


StarStarStarStarStar It was a great experience, Sylvia is great as a... —    (Patient since 2014)

It was a great experience, Sylvia is great as always, I didn't wait long and she answered all my questions. Love her and her professional and friendly way!!!


StarStarStarStarStar  —    (Patient since 2017)

Very informative consult - she gave enough information to make an informed decision.


StarStarStarStarStar Healthy Skin! —    (Patient since 2015)

All the office staff are very professional. I never wait long. I am very confident Dr. Hearth always does a thorough examination.


StarStarStarStarStar I had a very pleasant and informative experienc... —    (Patient since 2017)

I had a very pleasant and informative experience. The Physician's Assistant was very helpful in answering questions as well and being very gentle and helpful.


StarStarStarStarStar My experience with Sylvia was great! Her knowl... —    (Patient since 2017)

My experience with Sylvia was great! Her knowledge was evident.


StarStarStarStarStar I think the new guy -pa--is great! In the past... —    (Patient since 2008)

I think the new guy -pa--is great! In the past I have always felt your office is cold & impersonal. I have not enjoyed it at all. But-- the guy-- Darrell is so much better than ANYONE else there. Maybe he will rub off on the rest of the staff


StarStarStarStarStar Excellent service and care. —    (Patient since 2017)

Excellent service and care.


StarStarStarStarStar  —    (Patient since 2017)

Beka is incredible! She is very knowledgeable and makes you feel completely at ease. I am so happy already with the results of my procedure and can't wait to make another appointment with her.


StarStarStarStarStar On time professional and courteous help from St... —    (Patient since 2017)

On time professional and courteous help from Staff and Dr.H. Would recommend to anyone who has skin issues or concerns.


StarStarStarStarStar Great visit very professional —    (Patient since 2017)

Great visit very professional


StarStarStarStarStar I had a very good visit at Granite Bay Dermatol... —    (Patient since 2017)

I had a very good visit at Granite Bay Dermatology


StarStarStarNo StarNo Star Waited an entire hour for my procedure to begin... —    (Patient since 2004)

Waited an entire hour for my procedure to begin. I think that is excessive...


StarStarStarStarStar My consultation was very good. Informative and... —    (Patient since 2017)

My consultation was very good. Informative and scheduled appt. to follow.


StarStarStarStarStar So far I was impresss d with the facility itsel... —    (Patient since 2017)

So far I was impresss d with the facility itself, the staff I have met thus far and the explanation of the procedure I am looking to get next week,


StarStarStarStarStar This was my first visit as a new patient. All ... —    (Patient since 2017)

This was my first visit as a new patient. All office staff were friendly and professional. The appointment was on time as scheduled. The doctor took time to discuss with me the reason for my visit and make recommendations. It was a very positive experience.


StarStarStarStarStar Great Experience! —    (Patient since 2017)

Great website and easy to navigate.


StarStarStarStarStar worst bedside manner ever —    (Patient since 2017)

1 star. Physician Assistant Sylvia Ortega is impersonal, curt and not thorough. After waiting 6 mos to get into the office due to a diagnosis of psoriasis (scalp, ears, face) she spent less than 15 minutes in the room for a full body examination and treatment. She dictated to the rooming assistant and minimally addressed me, the patient, directly. She showed no concern and it was clear asking questions irritated her. I will never go back.


StarStarStarStarStar As pleasant and professional as a doctor's visi... —    (Patient since 2016)

As pleasant and professional as a doctor's visit can br


StarStarStarStarStar The staff was very friendly and knowledgeable. ... —    (Patient since 2017)

The staff was very friendly and knowledgeable.


StarStarStarStarStar Granite Bay Dermatology and Laser Center —    (Patient since 2004)

I have been a patient for many years and highly recommend Dr. Hearth and his Staff.


StarStarStarStarStar Dr. Hearth and his staff are fantastic!! Great... —    (Patient since 2012)

Dr. Hearth and his staff are fantastic!! Great consultation, care, painfree and perfect healing or results.


StarStarStarStarStar Great Office —    (Patient since 2011)

Pleasant and professional with personal attention to the patients.


StarStarStarStarStar I was impressed with the Granite Bay Dermatolog... —    (Patient since 2017)

I was impressed with the Granite Bay Dermatology and Laser Center: the building is beautiful, the staff is friendly and accommodating, the doctor efficient, knowledgable and kind - what more could you ask?


StarStarStarStarStar  —    (Patient since 2017)

The place is beutiful! Front desk people are very nice! PA was grate! Timing was perfect! Very sutisfied whit the service I got!


StarStarStarStarStar The Doctor —    (Patient since 2017)

Dr Heath is about as personable as my golf clubs. I'm a new patient that had a cancer problem and if I didn't need this appointment I would have let him know my displeasure.


StarStarStarStarStar Excellent Facility —    (Patient since 2015)

I always leave this medical facility very pleased and satisfied with the doctors and staff in the manner that I am treated. They look at my entire body for any sign of abnormal skin lesions or sores.


StarStarStarNo StarNo Star The encounter seemed rushed with the doctor giv... —    (Patient since 2017)

The encounter seemed rushed with the doctor giving instructions to the assistants regarding notes and prescriptions. It would have been more fulfilling if there was time for one-on-one time with the doctor to get into more personal questions. Having the appointment scheduled so far in advance, I was hoping to get into other areas of concern.


StarStarStarStarStar My first time to a Dermatologist - Great office... —    (Patient since 2017)

My first time to a Dermatologist - Great office staff, wonderful experience.


StarNo StarNo StarNo StarNo Star The office staff and doctors are very friendly ... —    (Patient since 2016)

The office staff and doctors are very friendly and professional. Easy to get an appointment and no issues with Insurance.


StarStarStarStarStar I am very happy with the treatment I received. ... —    (Patient since 2015)

I am very happy with the treatment I received. I see results already.


StarStarStarStarStar Clean, courteous, on time, and they answered al... —    (Patient since 2017)

Clean, courteous, on time, and they answered all my questions thoroughly


StarStarStarStarStar Everything was great! I wish the medications we... —    (Patient since 2017)

Everything was great! I wish the medications were affordable for me but I know you all don't have control over that:)


StarStarStarStarStar Great Personal Attention —    (Patient since 2015)

Excellent attention to my personal skin situation.


StarStarStarStarStar Sylvia is excellent professional —    (Patient since 2015)

Sylvia is excellent professional on dermatology!


StarStarStarStarStar Friendly and accommodating staff. Nice place. —    (Patient since 2017)

Friendly and accommodating staff. Nice place.


StarStarStarStarStar Syvia visit —    (Patient since 2014)

Went in to see Sylvia, she was terrific, and knew exactly how to treat me, to take care of my problem.


StarStarStarStarStar February Appointment at GBDLC.  —    (Patient since 2012)

Very nice office and excellent service. No issues at all.


StarStarStarStarStar I had a great experience at Granite Bay Dermato... —    (Patient since 2017)

I had a great experience at Granite Bay Dermatology and Laser Center! The staff was friendly and made me feel very comfortable.


StarStarStarStarStar Dr. Hearths staff and he himself are the best. ... —    (Patient since 2004)

Dr. Hearths staff and he himself are the best. Super professional and excellent at what they do.


StarStarStarStarStar Highly recommended —    (Patient since 2013)

As usual my appointment was on time, staff was professional and friendly, and the premises was very clean.


StarStarStarStarStar Marlynne Keefe  —    (Patient since 2017)

Friendly, professional, exceptional service received! I am happy to be a new patient to this office.


StarStarStarStarStar I think you folks are overdoing it a bit with a... —    (Patient since 2015)

I think you folks are overdoing it a bit with all of the text messaging. I think I got at least five texts about my appointment, a couple of reminders and then another text about a future appointment in a year. You don't need to send out as many texts. Or maybe you do - maybe more people are forgetful and need the constant reminders. They also come as emails so it's a double hit.