Scott Hearth
Dr. Scott Hearth
1289
Reviews
Granite Bay Dermatology and Laser Center is such a great office, professional and kind staff.
Dec 4, 2023
A very efficient team! I was in and out quickly for my appointment, and got all my questions answered. Good job.
Dec 2, 2023
Very friendly staff, Dr. Heath is very helpful with all my questions and concerns.
Nov 29, 2023
The Dr. was very pleasant and took care of my skin concerns. Highly recommended.
Nov 29, 2023
Both ladies were wonderful. I told them they are pretty.
Nov 13, 2023
The wait time was rather long. Had to wait close to 40 min after the appt time to be seen.
Nov 13, 2023
I have known Dr. Hearth and been one of his patients for years. I trust him implicitly with my skin and my facial procedures. He will never recommend something you do not need and provides a most professional, objective opinion.
Oct 28, 2023
Everyone was very nice, even though they were busy and working diligently one hour behind. Still spent time with me and addressed my concerns.
Oct 26, 2023
Everything went well, and everyone was friendly, informative and helpful.
Oct 21, 2023
Rebecca and Tally were very professional and compassionate. I appreciate how thorough they were. I definitely felt safe with these professionals handling my health issues.
Oct 2, 2023
Promptly called into exam room after only 5 minutes of checking in. Friendly and professional staff and concerned of patient's welfare, will take the time to really listen and talk to patients. I give a 5 star rating.
Sep 30, 2023
I received such GREAT care by Michael and the entire staff at Granite Bay Dermatology and Laser Center, that I would highly recommend them to anyone who has concerns for the health of their skin. They were all genuinely friendly, confident in their skills, and very attentive. I'm grateful to have found them!
Sep 23, 2023
I had an excellent experience and very happy with all aspects of your staff.
Sep 23, 2023
Have been to office previously for yearly skin checks. Requested PCP to refer me once more for a sore that hasn't completely healed on my leg. Got in quickly, biopsy procedure was quick and painless and I was pleased about that.
Sep 21, 2023
They are awesome here, staff is friendly and Dr. also very nice. Very professional would recommend to anyone.
Sep 13, 2023
Great service - answered all my questions and took time to review various issues with me.
Sep 12, 2023
all went timely and courteously
Sep 12, 2023
Highly professional, thoughtful and kind approach to the patient.
Sep 11, 2023
Staff were all pleasant and easy to communicate with. Talitha gave me a very thorough skin inspection and found a few keratoses which she treated with liquid nitrogen. She also made recommendations for treating my dry skin which I am following.
Sep 10, 2023
Mike is a terrific asset to your practice. He is straight forward, compassionate and great listener.
Sep 7, 2023
Such a great office and staff. Definitely the best dermatology office I've been to.
Sep 6, 2023
GRANITE BAY DERMATOLOGY MAKES ME FEEL SO PRETTY, AND MY LIFE BETTER IS BETTER WITH THEM IN IT!! :-) SMILES ALWAYS - THANK YOU
Sep 3, 2023
Both Tally and Madison were exceptionally knowledgeable, professional, and kind!!!
Sep 3, 2023
I had a wonderful visit to your office. Everyone from the receptionists to the medical assistants and to Dr. Mike was friendly, knowledgeable and very efficient! Thank you all, Dorothy Frueh
Sep 2, 2023
I was timely met for my appointment, given a thorough exam and congenial interaction with staff. Very satisfied with the level of service.
Aug 31, 2023
Fantastic service, your staff was knowledgeable,friendly,and courteous. I wish all my doctors and others could take lessons from your staff on how to take care of clients. Thank You !
Aug 22, 2023
Incredibly professional and caring staff. Tally is thorough and can explain complicated things so well.
Aug 20, 2023
Very good but too expensive
Aug 19, 2023
According to your desk person you stopped taking Sutter Insurance as of March 1st. I was not notified until I showed up to my appointment. Since my insurance was no longer taken the appointment was cancelled by Granite Bay Dermatology and Laser Center as they now required a complete out of pocket payment.
Aug 16, 2023
Great experience all around. Friendly & helpful staff and the dermatologist went above and beyond and was so great. I’m freckly & moley and need to be checked regularly & I definitely won’t go anywhere else. 5 stars for sure
Aug 12, 2023
Most importantly, I felt that the staff was very skilled and knowledgeable, especially Tali and Rebecca. They made me feel valued. Everyone was well-organized and helpful. Punctual.
Aug 6, 2023
Excellent staff so kind and supportive and knowledgeable. Dr. Hearth always in touch with the latest technology. Been going here for over 10 years and I love it !
Aug 5, 2023
My skin check was very thorough and the PA explained everything so well.
Aug 4, 2023
My first visit was with a P.A. who diagnosed skin tags and seborrheic dermatoses. Because insurance does not pay to remove these, I asked about the cost. They will freeze up to 15 lesions with liquid nitrogen for $200. I had it done and will return for an annual skin check. Very new-looking, clean office with helpful staff. Only downsides are 1) I had to book out 7 weeks instead of 6 because that was her first available appointment, and 2) only the physician does cosmetic treatments, and he is booked for a long time.
Aug 3, 2023
Your office is the best. Always thorough and looking out for you. I recommend them highly.
Jul 28, 2023
Friendly, kind, professional. Five star
Jul 25, 2023
Mike is outstanding.! He is thorough in the skin exam, listens to my concerns, efficient in evaluating any skin blemishes and acts to remove the problem or prescribes a product to help heal the skin. He cares about my skin issues.
Jul 20, 2023
Professional, on time and pleasant. All my questions were answered and I did not feel rushed at all. Also easy to schedule.
Jul 13, 2023
Great customer service appts are fast. The staff are very friendly care about there patients.
Jul 8, 2023
Friendly staff and doctors. You are always greeted with a smile and great attitude. I don't like visiting doctors but at GB Dermatology there is a little bit of fun during each visit.
Jun 29, 2023
An excellent staff and facilities. Great efficient care by quality people.
Jun 23, 2023
I love this place! The team The professionalism The care..... it's so appreciated.
Jun 23, 2023
From the receptionists to the nurse aid and the physician assistant everyone was friendly, efficient and professional.
Jun 23, 2023
Staff was outstanding at check in and were right on schedule. Tally, the PA was very thorough and explained what she was doing!
Jun 23, 2023
I had a full body exam for possible skin lesions. She examined my neck lesions and pointed out a few other lesions Ithat I should get checked out. Though exam and clear explanations of findings. Thank You, Brad
Jun 22, 2023
The people here have always been friendly and very helpful. I intend to continue using their services. I highly recommend them.
Jun 22, 2023
Very thorough exam, professional physicians, staff, and a top rate facility.
Jun 20, 2023
Very professional. Answered all my question and very pleasant people.
Jun 18, 2023
I thought my treatment by all the staff quite good.
Jun 12, 2023
I am very appreciative for being able to get a next day appointment to check a skin issue that I was worried about. I was also happy with how Tally (??) let me know about the lesion and offered to remove it right then. The entire experience from phone call to finish helped ease my worries. I'll see you in a few months for my complete exam ;)
Jun 10, 2023
Everybody was very friendly, knowledgeable and helpful.
Jun 9, 2023
Michael Dominisse is great.
Jun 8, 2023
Friendly staff, on time and I feel like I receive thorough and quality care.
Jun 5, 2023
Timely, and extremely thorough.
Jun 1, 2023
They did a great job, and even removed some moles and pre-cancerous things I didn't know about.
May 28, 2023
My doctor Mike did a great exam--very thorough. Was in and out quickly.
May 26, 2023
The most professional, personal and efficient skin exam I've ever had!
May 25, 2023
Tally was very thorough and professional with a nice manner.
May 24, 2023
The practitioner was cold and impersonal. He didn’t take time with the exam, and I did not feel comfortable during the exam. It is difficult to stand there totally exposed without being made to feel somewhat at ease.
May 18, 2023
Pleasant, professional and caring staff, Through check up, short wait time.
May 13, 2023
I love coming to Granite Bay Dermo as Stephen Meeks takes care of my skin needs and makes me aware of sun damage. Thank you for that. I appreciate his care very much.
May 12, 2023
Great experience and friendly staff.
May 8, 2023
Excellent visit and care. Mike was outstanding. He has a very positive and helpful attitude.
May 5, 2023
Pleasant experience excellent and informed doctor
May 5, 2023
The vibe in this place is calming and serene. Everyone on staff is personable and professional in just the right balance.
May 4, 2023
The visit with doctor was good. Doctor took good time to understand the problem for my visit.
Apr 24, 2023
Professional, on time and friendly
Apr 22, 2023
Office is beautiful and serene, staff are prompt and professional.
Apr 15, 2023
Hello, My appointment was at 11:30, but I was not seen until 12. I thought of a question after I left the appointment—and I called soon after leaving the office. The recommendation had been for 3+ sessions of full face IPL. I'm a teacher on a budget and was wondering if it was possible to just target cheeks/nose and wanted to know about other options. I was promised a call back, but I have not received one.
Apr 13, 2023
It was nice. I did not list clobetasol as a current perscription. I therefore was prescribed it.
Apr 10, 2023
5 star, always considerate, kniwledgeable
Apr 10, 2023
Dr. Hearth is the most thorough and caring dermatologist I've ever used. He and his staff are very professional and provide the best skin treatments of all other dermatologists I've used and I've been seeing him for many many years. Anyone seeking treatment from him would not be disappointed.
Apr 6, 2023
Dr. Hearth and staff are consistently outstanding with care provided in an exemplary manner.
Apr 6, 2023
Staff is friendly and informative. Back office staff answered all my questions and were very professional.
Apr 3, 2023
Felt like Granite Bay Dermatology was high quality, professional and solved my angry face, elbow and knee issues. Recommend this place.
Mar 31, 2023
I have always been treated well and have come to expect it. I get the same great service every time . thanks for putting your skin in the game. It is appreciated. thank.
Mar 30, 2023
Mike and the team at Granite Bay Dermatology are absolutely fantastic. Mike found what turned out to be a melanoma on top of my head last year, and you can imagine how happy I was to have it successfully removed!
Mar 10, 2023
I feel like I’m in such good hands here. Everyone is friendly and helpful too. I wouldn’t drive all the way from Nevada City for anything less.
Mar 9, 2023
Each time I come to Granite Bay Dermatology Center I am impressed. The staff is so welcoming and kind, they have always found something that I had not seen and explained what it was and taken care of it.
Mar 8, 2023
Tech seemed a little sidetracked or rushed. I had to keep asking about other items we discussed.
Mar 8, 2023
Granite Bay Dermatology is the best Dermatology office I've ever been to. I have been there for several procedures, and all the staff is very professional and caring. Steven Meeks PA is awesome!
Mar 7, 2023
Excellent guests service! Amazing job I received from the Dermatologist and made me feel so comfortable and trusting. Definitely going back and very much highly recommending to friends and family. GREAT JOB and GOD BLESS
Mar 7, 2023
My first appointment here I love Steven the PA he was so helpful. He also explains things very clearly. I’m sorry that that they will no longer take Sutter patients. Everyone was so nice.
Feb 25, 2023
For the reception desk to the dematologist assistance everyone was helpful and answered all my questions. I would highly recommend anyone needing dematologoical service come see Granite Bay Dermatology center.
Feb 23, 2023
Dr. Hearth is an artist. Amazing, natural results.
Feb 20, 2023
I always see Michael, P.A. He is genuine and sincere. I feel he is looking out my health and well-being.
Feb 18, 2023
Mike gives total peace of mind that I'm in good hands.
Feb 17, 2023
Visit was fine....prescriptions have not been called in as expected...at least to my knowledge.
Feb 6, 2023
Excellent and thorough treatment all the way around from the front desk to Mike and assistant.
Feb 4, 2023
I love coming to Dr Hearth. I have been a patient for over 10 years and the team is always fantastic!!
Feb 4, 2023
Steven is such a asset to your practice. The ladies at the front desk are so helpful and nice. We are really bummed that we wont be able to be your patients anymore. You are all the best.
Feb 2, 2023
New office (to me) looks awesome! Very clean and organized! Had to wait longer than expected, especially since I had to do paperwork as a new patient (well, patient who hasn't been seen at the practice in several years). In today's technology world, that all can be done online, somehow and before I showed up (reducing my wait time). I wish I was given paperwork about what the PA described to me (e.g. the type of moles I have and the type of procedure he advised). The PA was thorough and did describe the different moles I have however, I didn't have anything to write with or understand everything he said. This should be a part of a information packet to give to the patient so they can make informed decisions about next steps.
Jan 30, 2023
Steven was great to work with. Very professional and knowledgeable. He made a point of asking me if I had any further concerns or questions for him. I had a minor procedure which was finished quickly and painlessly. His experience and confidence was evident throughout my visit.
Jan 29, 2023
5-star. PA- Mike has a gift to connect with his patients. For me trust and companion are at the top of my list and he provides both. Sad that Granite Bay Dermatology no longer takes Sutter Medical patients and I will no longer be seen.
Jan 27, 2023
A great visit with dermatology expert.
Jan 26, 2023
Mike reviews and resolves all my pre-cancerous skin issues. Great support. Thank you.
Jan 26, 2023
Very disappointed - The front desk staff was nice and efficient - the MA who took me back was friendly... at first... I filled out 6 pages of information and she asked me the same questions. When it got to the meds I took, I told her Omneprazole. She said there was no such med in the system. I explained it was the generic version of Prilozec - used to treat acid reflux.. She looked 4 times and kept telling me there was no such medication in the system.. then she asked me 5 times to spell it...which I did. I was very surprised she had no idea about it.. Then, she gave me a short paper top and a thin white paper sheet to cover my bottom half and was told to change and the PA would be in soon. Very uncomfortable, then the PA came in (a man) - talk about embarassing and uncomfortable - never met him...not a great way to conduct this exam... Next, when the PA came in, (the MA must have made negative comments because the PA was very defensive, trying to tell me the MA was his wonderful assistant... the PA did a decent job of checking my moles, but please.. order the single gowns with the open in the back... awful what they make you where for a mole check. Next, I left with a RX the PA was supposed to call in for me.... My appointment was last Monday... Thursday night (tonight), it has not been called in, even though I called their office Tuesday to check on it and was assured someone would call it in.... Lastly, the only other papers I was given to promote buying one of their neck creams for sagging skin.... $105....maybe not.. i felt awful when I left there.. Extremely poor experience and follow up! But I'll give the front desk staff an "A"
Jan 26, 2023
Friendly and responsive staff. Prompt service with minimal wait time. Great quality patient care.
Jan 26, 2023
First time. Great experience. Steven was knowledgeable and helpful. Thank you.
Jan 21, 2023
Felt comfortable with Dr Steven and Teresa. I would highly recommend Granite Bay Dermatology.
Jan 18, 2023
I have always had great service at your facility.
Jan 13, 2023
Mike is awesome! He is thorough, provides practical advice and follows up personally.
Jan 13, 2023
Very good service, quick and painless
Jan 13, 2023
All staff professional & respectful. Appointment on time & quick.
Jan 12, 2023
Very professional and efficient front desk. Likes Steve alot. Very down to earth and informative. He put me at ease
Jan 7, 2023
This entire practice is friendly, courteous and professional! Special kudos to Mike! I haven’t met a more superior care provider in all my 61 years. I haven’t a more well rounded individual; kind, caring, personable, professional, gentle, compassionate, attentive.. the list goes on and on. I have recommended this practice to family and friends!
Jan 5, 2023
Very professional service from PA and his assistant.
Jan 5, 2023
The staff is always so kind and professional. I never have more than a 5 minute wait to be seen and they are very efficient while also listening attentively to me.
Jan 1, 2023
I don’t worry about skin problems anymore since I have been going to Granite Bay Dermatology. I have received excellent care and treatments. Always thorough and professional. I feel like they care and have my back when it comes to my personal needs.
Dec 31, 2022
Friendly staff and Dr. Steve was helpful and amazing. I absolutely love coming here and trust their guidance when caring for my skin
Dec 29, 2022
After waiting months to get into see a provider, I just had my first appointment. The provider I saw was very nice, he ordered some labs and asked me to schedule a follow up appointment so we can begin to find the root of the issue I'm dealing with. I went to reboot at the front desk and they told me that they could not help me because they weren't recontracting with Sutter. I feel it was a total waste of time and my $90. I was turned away and wasn't even asked if I would still like to rebook outside of insurance. Why wasn't I contacted prior to my appointment? The front desk took my $90 never let me know that I would not be able to return. I understand things change with contracts, however I should have been told this before the appointment and before this company took my money.
Dec 24, 2022
Steven is wonderful. He listened to my daughter’s concerns and made her feel comfortable and informed.
Dec 21, 2022
Enjoy talking with Mike. Very thorough and careful throughout the exam.
Dec 18, 2022
Mike is as thorough, attentive and fun to talk with as ever.
Dec 18, 2022
Dr. D is outstanding. Very thorough
Dec 17, 2022
Very friendly staff! Great experience and excited about treatment.
Dec 17, 2022
I am sorry but I can't refer you to anyone I know because you're so busy. I had to wait 4 months to see you. And, now I am waiting for the results of a biopsy. I suspect if the biopsy area needs attention I'll have to wait another 4 months. Is that any way to run a business? The rating I gave was for the work received but not for the wait endured.
Dec 16, 2022
Dawn was amazing! She asked me a lot of questions and shared tons of information to figures out the correct treatment for my skin. Thank you!
Dec 15, 2022
Granite Bay Dermatology staff are all super nice and Mike is very professional and makes you feel comfortable during your appointments. He keeps it real and I appreciate that!
Dec 12, 2022
I recently had an appointment with Mike at Granite Bay Dermatology and I found it to be a comfortable setting. They were running about 7 minutes late which in my impatient life, frustrates me but it was only 7 minutes. Mike is awesome and made me feel comfortable at all times. I was having a full body exam to see if I had anything that was concerning. At 71, he felt my skin was excellent!
Dec 11, 2022
Very through exam, very positive people working in the office. A professional Dr. I feel confident about the service I am provided.
Dec 8, 2022
Dr. Meeks was very professional. I've been having a problem with my eyes for over 2 years. He ordered lab tests that my eye doctor had not. For that I'm very appreciative.
Dec 5, 2022
Felt comfortable and was very professional.
Dec 3, 2022
Your entire staff was awesome, and Mike the PA was above and beyond amazing.
Dec 2, 2022
Great! Lovely office and caring, efficient service.
Nov 30, 2022
I enjoyed my appointment so much.
Nov 24, 2022
Professional, quick and easy. Everything about the appointment was easy and efficient. There was clear communication beforehand via text, and the staff was welcoming and informative. The doctor was able to quickly alleviate my concerns and give me a treatment that is already well on its way to solving the problem.
Nov 18, 2022
The doctor and staff were very accommodating and the visit was prompt and efficient. I was very pleased with my visit.
Nov 15, 2022
Quick skin check, great staff, only issue it was cold in the exam room.
Nov 11, 2022
Very friendly. MA was professional and engaging. PA was friendly and answere any questions I had. A very nice visit.
Nov 10, 2022
This has to be the shortest skin exam ever! The front desk ladies were very pleasant and professional. Theresa, the assistant to Steve, was also very pleasant. Steve? Not sure. He rushed in and out like he was in a hurry. He removed a small pre-cancerous spot on my nose and said Theresa would give instructions on after care. I had 2 moles on back of my head, one is gone, but missed the other. It is still there! The skin test on my back was scanned in a matter of seconds. Hopefully there isn’t anything going on there.
Nov 10, 2022
I always have a pleasant visit GBD. They get me in on time and always show concern and professionalism. Because of that I will always recommend them to friends and family. Thank you GBD for a job well done. Wade Webb
Nov 10, 2022
Always very clean and professional
Nov 7, 2022
No waiting!!! Doctor came right in and on time. Did a thorough exam and treated me on the spot.
Nov 6, 2022
Excellent service and accommodating my time frame! Thanks!
Nov 5, 2022
The staff were professional and friendly. The doctor answered my questions in language I could understand. The woman who assisted me in fillingl out the forms was very helpful.
Nov 3, 2022
As always, I had a complete body exam and an unusual spot was found on my lower left leg. It was biopsied and I an waiting for the results. My only concern was the fact that the biopsy area was covered by a single bandage. I walked from your clinic to California Backyards and before getting in their door, I noticed blood running down my leg and literally dripping into my flip-flop. Maybe two bandages would be better next time.
Oct 29, 2022
Great staff and always on time!
Oct 28, 2022
I felt good about this visit. Everything was done professionally.
Oct 28, 2022
Excellent, professional and very appreciative of the information shared from Steven. Thank you.
Oct 17, 2022
Love the office and the doctor/staff the reason I am giving 3 out of 5 stars is that my eyes and eyebrows are totally uneven. One side is high and the other side is droopy. This was the one dear I shared with the doctor was that i did not want droopy eyes. I have had that happen before and it was awful. My eyes are small enough as it is. Being uneven is really embarrassing to say the least.
Oct 17, 2022
Mike was very thorough, excellent communication skills, great sense of humor, pleasant visit
Oct 14, 2022
Thank you Mike for seeing me so quickly and explaining what to expect in the next month.
Sep 28, 2022
The PA that completed my full body skin check did the most thorough look ever. I had 2 biopsies that I didn’t even know were there. His MA did a great job as well. Thank you.
Sep 27, 2022
I have received service from GBDLC for several years now and can attest to their kindness and accommodating nature. From reception, to consultation, to performance of dermatological care, to billing they have exceeded expectations every single time.
Sep 22, 2022
Mike is a world class dermatologist. He is proactive, caring, and understands patient needs.
Sep 21, 2022
Easy access and quick to get in to be attended to. Friendly staff and staff and doctor got right to business. Would highly recommend Granite Bay Dermatology!!!
Sep 15, 2022
Good people to work with,very professional
Sep 12, 2022
Thank you. I was happy with my treatment as a new patient and how each diagnosis was explained to me.
Sep 9, 2022
Excellent service! I was so pleased to finally get some answers. I left knowledgeable about my condition and the plan. I would highly recommend.
Sep 8, 2022
Very friendly and informative. Went above and beyond expectations.
Sep 6, 2022
Granite Bay Dermatology is great. They have great customer service and wait time was minimal. I saw Steven Meeks and he was very attentive and took the time to answer my questions.
Sep 1, 2022
Very clean and loved all the staff there
Aug 31, 2022
Office staff were courteous and helpful. My appointment was on time and all my concerns were addressed and all questions were answered.
Aug 31, 2022
Great visit- treatment seems to be working. Dr Hearth unhurried, listened carefully, presented treatment options for my concerns- all very pleasant- staff very friendly and gracious in answering my many questions. I will be back! 😄
Aug 31, 2022
Great office. I had a good experience Steven Meeks was very nice as everyone in the office is.
Aug 27, 2022
I am so fortunate to have Kathy for my facials and other requests that I ask for. She is very knowledgeable and adept in her work. Stephen Meeks is the PA I see for cancer check ups. He is delightful and extremely interested in my skin health.
Aug 22, 2022
Beautiful place, courteous employees. Felt very comfortable. I would recommend this office.
Aug 22, 2022
Great service . Dr and assistant were super friendly. The only thing I’d change is no one went over or asked my medication, and I thought I had a allergic reaction from the injections I was given . I guess I’m just sensitive to it. But staff was amazing. Clean office.
Aug 22, 2022
The staff went out of their way to communicate every detail and make me comfortable. Gabbi and Steven were amazing! Professional, knowledgeable and courteous in every way.
Aug 20, 2022
I moved dermatology offices because the staff and upsell they were doing Granite Bay was awesome and i now have my wife and two friends switching over. Nice staff great nurses and DR.
Aug 15, 2022
Amazing first visit, Mike the PA and his nurse didn’t rush me and let me discuss each and every symptom I needed to address. Definitely recommend them to friends or family.
Aug 5, 2022
Nice appointment and job by Michael explaining what needs to occu
Aug 5, 2022
Dr. Hearth is the best laser specialist in Roseville. The office staff is friendly and knowledgeable.
Aug 3, 2022
Michael C & staff are the very best!
Jul 30, 2022
Mike was great....personable yet very professional. Made me feel at ease and took care of the "spots" he found quickly. Carol Cremers
Jul 30, 2022
Excellent service, minimal wait, everything efficient and well-done.
Jul 28, 2022
Excellent customer support and interactions.
Jul 28, 2022
First class treatment. Michael Dominisse PA-C was extremely thorough with his total body examination and took care of all my pre cancerous spots. Highly recommended.
Jul 23, 2022
I was in on time and there wasn't much waiting. The staff is very friendly and this time very accommodating since I had foot surgery and was on a scooter. I couldn't have asked for better treatment or care!
Jul 20, 2022
Professional and friendly service.
Jul 18, 2022
I was very pleased with the care taken to check for any possible issues. Two biopsies were taken, one on my back and one on my shoulder. I was pleased to get a call three days later that both were benign.
Jul 18, 2022
Great staff super friendly. Love dr Steve
Jul 13, 2022
Everyone was very pleasant and courteous. I did find when Steven did the biopsy on my left arm that is was a large circle of red. It is now surrounded by pink skin and I am watching it to be sure it does not get infected.
Jul 9, 2022
grade of " C-" The right hand does not know what the left hand is doing.!!!
Jul 7, 2022
Was very pleased with the conversation I had with the doctor and how to proceed .
Jul 7, 2022
Have always enjoyed go the Granite Bay Dermatology. I miss Sylvia though. She was the BEST P.A..
Jun 29, 2022
I was a referral to Granite Bay two years ago…..the reason I return is based on the professionalism, attentive, friendly staff and the treatments I receive.
Jun 22, 2022
I was very impressed with Granite Bay Dermatology. The staff was professional and timely. Steven and Lindsay were very kind, and knowledgeable and took the time to answer all of my questions. I would definitely recommend Granite Bay Dermatology to family and friends.
Jun 22, 2022
Everyone was very efficient and friendly , and there was a minimum of wait time, which is rare! The procedure was explained well. You have a great staff there! Keep up the good work.
Jun 6, 2022
I was very appreciative to bee seen by Granite Bay. I am suffering from an unknown rash. After meeting with Michael Dominisse, there is a possible drug side effect causing my rash. He was very supportive in helping me resolve this issue. Hopefully this will be resolved and life moves forward.
Jun 5, 2022
I was very happy with my visit. Staff was very nice and courteous. My small procedure was done before I realized it was done and didn’t hurt a bit.
May 28, 2022
Professional, friendly and on time!! No complaints.
May 26, 2022
On time, professional and quick
May 23, 2022
Steve & his MAs were most helpful, clear instructions on the med /drops prescribed. Overall, front desk was informative and friendly.
May 19, 2022
Thank you for making me feel at ease during my skin check. The doctor and nurse were very professional and easy to talk to.
May 16, 2022
As always, excellent care!
May 14, 2022
Very efficient. Lindsay and Steve are both personable and knowledgeable.
May 4, 2022
A wonderful experience. My first visit to Granite Bay Dermatology. I met with Steven Meeks, and he has a great presence. It was a pleasure to have him closely examine my body after having a pretty serious melanoma. A great team at GBD.🙂
May 2, 2022
Always a good experience, great staff and facility.
Apr 29, 2022
Cancer treatment and personal care was excellent.
Apr 29, 2022
Granite Bay Dermatology is the best, and Mike is such a gentle, kind doctor who makes it a pleasure to visit the office. It is a clean, well-run office, staffing very professional. I highly recommend Granite Bay Dermatology, especially Mike.
Apr 29, 2022
We always enjoy our visits with Mike at Granite Bay. It might sound strange to say that we "enjoy" a dermatology appointment but besides being thorough, professional and caring, Mike is just a pleasure to be with. We know he has our best interests at heart
Apr 28, 2022
I was very pleased with my visit. Everyone was very professional and procedures were explained to my satisfaction.
Apr 28, 2022
I love this office and all the doctors and staff.
Apr 27, 2022
Appt goes smoothly, don’t have to make lines and I’m satisfy when seeing dr every time, dr understand my needs and give me right medication which I’m doing good.
Apr 25, 2022
Dr Hearth has a lovely office. Staff is friendly and he does a thorough job. I don’t feel rushed.
Apr 23, 2022
Very friendly, professional & courteous.
Apr 21, 2022
I just love Dr. Hearth, his staff, and his mother :) I have been going to Dr. Hearth for 15 years and I will not go anywhere else.
Apr 20, 2022
My partner and I both feel we received a very thorough exam and appropriate treatment by the PA. I was disappointed the doctor was not available to consult with me on the options for removing the scar on my nose.
Apr 20, 2022
If there was a 10 to give Granite Bay Dermatology, Michael, Heather, Neva and the team I would give it. There are very few health care providers that I have worked with that, comparatively, went to the lengths to get me an appointment for care so soon from my first contact. When I had a question after the procedure, the team responded to me the first day and after normal hours. Truly extraordinary in today's environment when most health care providers I have health with just seem overwhelmed and unable to adapt to the urgency of a situation. I would and will recommend Granite Bay Dermatology.
Apr 10, 2022
From the young lady at the front desk to Maria and Steven for evaluation and treatment, both my wife and I were very pleased interfacing with these capable and compassionate individuals!
Apr 7, 2022
I have been going to Granite Bay Dermatology and Laser Center for several years and have never beern disppointed in their wonderful service. From the reception, throughout whatever treatment and follow through is always excellent. Jennifer W
Mar 28, 2022
Top marks for the nurse and the PA
Mar 24, 2022
Love the Staff at Granite Bay Dermatology!! Everyone is so friendly and helpful!! Dr. Mike is the best!!
Mar 24, 2022
This was a great experience visiting this office for the first time. The office itself was beautiful! The staff was very kind and friendly, and the exam was very thorough with clear instructions on how and what to do to treat my spots from aging and too much sun.
Mar 17, 2022
I am very pleased with my first appointment at granite bay dermatology. Very thorough and professional.
Mar 12, 2022
Excellent care with kindness and expertise!!!!!
Mar 12, 2022
Great bedside manner and thoroughness!
Mar 5, 2022
As always The team is fantastic Even in awkward things regarding their needed help They make you feel OK Thank you always for your professionalism and compassion
Mar 4, 2022
Appointment with new Physician Assistant, Steven Meeks. He was cordial, professional and very good at explaining things.
Mar 2, 2022
I am grateful to receive exemplary care from the staff at Granite Bay Dermatology!
Feb 28, 2022
Thank you, thank you, thank you for putting in the hook to hang clothes on when disrobing. Now for the warmthlooking forward to a little more of that, again, while disrobing.
Feb 21, 2022
Very disappointing- will be changing doctors. Steve and assistant were fine but the whole office experience was not good and I will be finding new office.
Feb 19, 2022
Good job by all (Mike and Heather)
Feb 19, 2022
GBD&LC has a very pleasant & efficient staff. It’s a pleasure going to a business you can trust implicitly!
Feb 17, 2022
Simply stated, a totally professional visit from start to finish.
Feb 16, 2022
Great visit! They addressed all my needs and set me up with a great plan of action for future monitoring.
Feb 10, 2022
I have been a client for over 12 years. Dr. Hearth is wonderful! He always takes time to explain things and listen! He also keeps up with the newest products and services.
Feb 10, 2022
The staff is always so nice and accommodating. I would recommend Granite Bay Dermatology to anyone seeking a professional and caring medical group for skin care. They really care about their patients and I feel like I'm in good hands when I am there. Steve Meeks, PA was so sweet and took such good care of me. If I need any questions answered post appointment they connect me to a medical professional right away. Love this group!
Feb 9, 2022
Staff is very friendly and professional. On time for appointment and thorough. I highly recommend.
Feb 3, 2022
Thank you for fitting me in. It was a very satisfying experience I enjoyed your staff's helfull attitudes. A good team. Stephen's information was great too. Will be back again some time to hopefully close the book on this awful cat bite! Many thanks.
Feb 1, 2022
I was quite pleased with the thorough skin care examination that was performed on me last Friday. I'm anxiously awaiting the results of the biopsy which was performed last Friday. I hope that all of You have a wonderful day. Stay safe and healthy. Sincerely, Ron Rose
Jan 31, 2022
Other than taking over a year to get my initial appointment for my annual skin cancer screening......I'd say everything else was fine....
Jan 29, 2022
I had very high hopes for this practice as it had wonderful reviews online. However, my personal experience was very unsat. First, I had to wait for 45 minutes in the exam room before Dr. Hearth ever even showed up. I thought for sure the first thing he would offer would be an apology for his delay, but he offered up no such pleasantry. Rather, the first statement out of his mouth was, “so show me where you want Botox. Here?” And proceeded to point to his mouth area as if to indicate that I was there to receive Botox around my mouth. I was not there for that procedure at all, which made the shocking question all the more distasteful. I was merely there to get information on various types of anti-aging procedures and creams. Dr. Hearth would do well to improve his bedside manner because it’s very hard to trust a doctor that behaves so rudely to you. I will not be returning for this very reason.
Jan 28, 2022
My appointment was on time. My concerns were addressed and treatment prescribed. I was pleased and satisfied with the staffs attention and their interaction with me.
Jan 28, 2022
Great service, showed up, checked in and I was in the back room in no time . Everyone was professional and friendly. I highly recommend!!
Jan 27, 2022
I was disappointed in the exam by the PA. The visit was rushed which didn't give me time to change into a robe and the exam was quick and not thorough. Because I was fully clothed, it was impossible for him check my body, instead I pointed to a few spots that I questioned. He sprayed a "skin tag" on my back that was bothering me which is still there. I understand that I will be charged a co-pay for a follow-up visit to remove this; therefore please recommend an over-the-counter cream that will remedy this.
Jan 22, 2022
polite and frriendly personnel and doctor. pleasant and comfortable waiting room.
Jan 21, 2022
Always friendly and professional.
Jan 19, 2022
I felt very comfortable with the dermatologist his questions answers very experienced knowledgeable
Jan 14, 2022
The staff seemed nice and professional!
Jan 13, 2022
Both Dr. Tucker and staff have been friendly and very competent. Thank you
Jan 6, 2022
Thank you for providing a second opinion for my dermatitis issues. I liked that the his credentials and service history was explained prior to evaluating my skin.
Jan 2, 2022
Steven PA was very pleasant. He explained everything as he did my exam and engaged in small talk to put me at ease. I’m happy to see him again at my 4 month check up.
Dec 30, 2021
I highly recommend Granite Bay dermatology. It was my 1st visit and all staff was extremely helpful and friendly. I received better care and treatment than I have received from any other dermatologist.
Dec 25, 2021
Excellent and efficient service
Dec 23, 2021
Meet new PA Steve. Exam went well. Professional service all around. Thank you
Dec 20, 2021
Friendly, easygoing, great staff, super clean environment. I will be back!!!
Dec 11, 2021
I was initially apprehensive seeing a new male PA for my annual skin evaluation. I really liked the previous PA. When Michael walked in I was immediately comfortable. He is professional yet caring and personable with a sense of humor. His exam was thorough and he addressed the areas about which I was concerned. I like him at least as much as the previous PA if not better.
Dec 10, 2021
Front desk staff was cheery and pleasant to deal with upon arriving and departing. The doctor/PA have always been pleasant and easy to deal with concerning any issues. I feel confident in the capabilities of the staff.
Dec 9, 2021
Lobby space very inviting. All personnel very friendly and professional. They took care of my issue same day did not need to make another appointment.
Dec 6, 2021
All of the staff were very kind and professional.
Dec 4, 2021
I've been seeing Dr. Hearth twice a year for maybe 12 years. He's very professional and the most thorough doctor/dermatologist ever!! I would give him my highest recommendation!
Dec 3, 2021
My experiences Granite Bay Dermatology and Laser Center have always been great. Everyone I’ve had contact with had been very professional, courteous, and very helpful. I gladly recommend Dr. Dominesse and his support staff.
Nov 26, 2021
Awesome support. Thank you. Larry
Nov 20, 2021
Appreciate the care and thoroughness. Mike does a great job and continues to take good care of me.
Nov 18, 2021
I very much appreciated the care and thoroughness the skin check. Mike made sure that everything was checked. Thank you so much.
Nov 18, 2021
Best Dermotology office and staff are the best I have ever found. Thank you for such great service from your excellent doctors and all the staff.
Nov 17, 2021
Mike took care of my husband's needs and did an excellent job. He and his assistant were friendly and very competent.
Nov 10, 2021
professional care top notch. It would be nice if the room was 5 degrees warmer.
Nov 9, 2021
Professional staff, good attention to detail, they listen to their patients concerns.
Nov 7, 2021
Michael Dominisse, PA-C, always provides a complete, comprehensive inspection of (almost) my entire skin surface during my thrice yearly visits. He takes his time, asks me pertinent questions, and answers my questions patiently and fully. The medical staff who assist him are also professional, skilled, and very good with patients. I always feel I am receiving appropriate attention and excellent service at Granite Bay Dermatology.
Nov 4, 2021
I love my gal Slyvia and she is the best. I was so sad to hear she is moving. SO i will have to wait to meet the new gal. I prefer female.
Nov 2, 2021
Very impressive center. The staff was very helpful. Very knowledgeable, and attentive. Felt very comfortable and looking forward to having a long-term relationship.
Nov 1, 2021
I’m never disappointed in the professionalism and quality of patient services from both Dr. Hearth and his entire staff. I always love my results. This is why I keep coming back.
Oct 25, 2021
PA Mike Dominisse was very helpful meeting my needs, answering my questions, and making me feel comfortable. After a terrible experience trying to get treatment for my acne from my general practitioner, it was refreshing to feel heard and cared for by Mike. Thank you!
Oct 22, 2021
I was seen by Mike, Dr. Hearst's PA. I must say he was not only personable, but extremely thorough in his examination. I look forward to his research on Agent Orange and the possible cause of melanoma and any carcinogen that I have experienced since my service in Vietnam with the U.S. Marines.
Oct 21, 2021
Your skin is in good hands with Mike! I’m always nervous for my annual “skin check-up.” Mike eases my nerves. He’s caring, professional and thorough. I noticed I didn’t dread my visit as much this year knowing I’d be seeing Mike.
Oct 19, 2021
Mike is very professional, kind and caring. He cares about my health and knees.
Oct 17, 2021
A great experience. Great customer service and care.
Oct 16, 2021
Valery quickly identified the areas to work on and did so promptly, and efficiently.
Oct 16, 2021
Great staff. Very friendly and caring.
Oct 16, 2021
My nurse Sylvia was great, she was very knowledgeable and walked thru the procedure.
Oct 15, 2021
Always taken on time and the examination is thorough. Any procedures or questions are clearly explained.Staff always friendly and respectful.
Oct 14, 2021
On time, no waiting. My exam went quickly. Very pleased with the staff I encountered.
Oct 9, 2021
I have been using Dr. Hearth for 10 years now and he always delivers! I am so happy with the outcome and he never over does it!
Oct 8, 2021
Very friendly and attentive by doctor and staff.
Oct 6, 2021
Mike was very thorough in my skin check. I am a retired RN previously working in dermatology. He was very considerate, on time and pleasant. He listened to my concerns answered them while remaining friendly and professional. I will be back to see him and will recommend him. Thanks.
Oct 6, 2021
It’s sad that some people really live too long. My mother is 89 and doesn’t have any memory to speak of. She lives in a assisted living home just draining her life’s savings away. Then has to deal with this skin cancer issue. Life is very cruel to people who live too long. I know your business is just doing your job. Just venting. From her son
Oct 2, 2021
Great environment from when you first walk in to when you leave. I would recommend this place to anybody!
Oct 1, 2021
Michael Dominisse, PA-C was, as usual, very aggressive in analyzing my skin problems, and took steps to remedy all questionable spots on my arms/neck/face......Very satisfied having him take care of my needs...
Sep 25, 2021
Great staff...you are always on time and have great doctors and employees. We appreciate the reminders and reminder after the visit to put the next appt on the calendar. Thanks to the staff again.
Sep 25, 2021
The doctor was friendly, professional and thorough.
Sep 20, 2021
I honestly can't say enough about the staff at Granite Bay. They are professional and pay attention to every detail and every concern you may have about bumps, discolorations, etc. They are knowledgeable and take their time with you to allay any of your worries. Thank you Granite Bay Dermatology!!
Sep 16, 2021
I never have to wait long and get a thorough and thoughtful annual examination. I have been visiting Granite Bay Dermatology annually for 3 years and am very pleased with the services they provide.
Sep 15, 2021
I felt good about the experience, with the exception of the ear lobe jab.
Sep 11, 2021
Will be back .My mother liked her treatment by your staff.
Sep 10, 2021
I was pleased with every aspect of my recent visit. Friendly staff greeted me and got me checked in. Was called right away and was taken care of professionally. Would I go back again? I already have another appointment. Jill in EDH
Sep 10, 2021
Some feedback -- sorry if it's negative, I wasn't that happy with the experience. 1. When I set an appointment to see a doctor, I expect to see a doctor and not a PA. I've had PA's misdiagnose things before so it's not the same. I left feeling like someone who asked to see a car mechanic and who had a kid look at their car. I know a PA isn't a kid, but they're not a doctor either. 2. Sylvia Ortega was brusk at best. She took one look at my back and dismissed it as a "cyst." I asked her if she meant a "sebaceous cyst" and she said "yes." Zero bedside manner, near zero help. I asked her to look at my ear and she said, "it's a clogged pore and to ignore it." (insert eye-roll)... 3. Before the appointment I didn't receive the health history questionnaire so I call the office. By contrast to Ms. Ortega, Neva Chin was pleasant and helpful and went out of her way to help me through the process. Your other staff were friendly and helpful but Ms. Chin represents the gold standard of the service I'd hoped for. I know nobody wants to receive a negative review and I also know doing business is hard during Covid. As a business owner though, I also know I'd want to hear about it if one of my staff drove customers away so hopefully you find this message helpful.
Sep 3, 2021
Awesome customer service! Attentive to the specific needs of your appointments and of the actual service! I was having some problematic skin and was new to the area. I’m so glad I found a MD office specializing in what my needs were for my skin. The Esthetician was amazing! She did a quick evaluation of my skin and recommended the best option for me. The front desk was awesome from the time I called to the time I left the office. Thanks for the perfect customer experience! I will be back 😊
Sep 2, 2021
I used to like a lot this facility. It helped me with my acne, but my last four visits made me feel stupid. I felt like the doctors did not let me ask questions. I went there because I had questions, not because I have money to throw away… She was one foot in the room and one out, I stayed 2 minutes all four times… I feel like they have no idea what they prescribed the previous times, they propose a laser treatment, that I have done before and they have stopped because it was making my melasma worse… I felt like they just wanted me to pay for the visit, and were not interested to help at all. If you are interested in buying what they are selling it is great, if not, you pay and leave…
Sep 2, 2021
Dr. Heath and his staff did a wonderful job.
Aug 31, 2021
Great environment. Promptly recognized and on time at every stage. No long waits. I really like the doctor. Obviously knowledgeable and observing, at every level.
Aug 30, 2021
The atmosphere and staff at Granite Bay Dermatology are both inviting and very friendly as well as professional! Thank you!
Aug 1, 2021
PA didn't review H & P, rushed appointment, didn't inquire about allergies/medications/supplements. I have Porphyria Cutanea Tarda, a rare metabolic blood disorder! Prescribed "cream" without explanation that it was chemotherapy!! I felt rushed, dismissed and unheard.
Jul 30, 2021
One of the best I have ever been to…very through than any other dermatologist I have ever! Took so much time with me and very personable staff!!! Also the most beautiful office I have ever seen. Michael was amazing in checking me throughly ….. Wa a great experience…
Jul 28, 2021
This was my first visit to Granit Bay Dermatology and it was my best ever dermatology visit. The office is beautiful and inviting, and the staff is pleasant and helpful. Dr. Scott is very professional and thorough. I am looking forward to my next visit.
Jul 17, 2021
Very professional I would highly recommend lady knew exactly what she was talking about
Jul 15, 2021
Dr Michael was great. He took good care of me.
Jul 12, 2021
Nice people and a trustworthy Doctor. Good job!
Jun 28, 2021
Sylvia was great, as always; staff was friendly.
Jun 28, 2021
Staff and Dr. very professional and exam was very through
Jun 26, 2021
Excellent personal care is given by not only the front desk staff but also by the assistant to Sylvia. I so appreciate the care and time she spends with me
Jun 24, 2021
I was very pleased with my visit.
Jun 23, 2021
Great They acted like they really cared and everyone so nice. So happy to have found.
Jun 21, 2021
I was in for an annual skin check. The med tech was very thorough and did an excellent job. Unfortunately, someone on the staff failed to call in my prescription to Walgreens. This necessitated an addition rip to your office and another trip to Walgreens....
Jun 19, 2021
My first experience. All went well>
Jun 19, 2021
Very friendly and knowledgeable staff. Mild, the PA was professional and comforting during painful procedures.
Jun 16, 2021
The office staff was kind courteous and efficient, and the physician I saw was fantastic. That physician explained everything to me, and offered me suggestions on how to improve my skin health.
Jun 16, 2021
I had a great experience! Super nice staff and Sylvia was very nice with great bedside manner. I am so happy I chose Granite bay dermatology! I would definitely recommend them to my friends and family.
Jun 15, 2021
I have been going to Granite Bay Dermatology and Laser Center for years! They are professional and friendly. I can't say enough good things about Sylvia Ortega PA-C! She is great and has helped me with Derm. issues though the years.
Jun 12, 2021
I have been going to Granite Bay Dermatology for five years and there is NO better place to take care of your needs.
Jun 12, 2021
Everyone is so friendly and kind. I appreciate their care.
Jun 10, 2021
I was able to get consult and treatment done professionally, quickly and painlessly!
Jun 7, 2021
Great office, entire staff very kind and friendly. I felt comfortable and very confident in their care and expertise.
Jun 6, 2021
Great care received. Everyone was professional and knowledgeable.
Jun 5, 2021
Sylvia is the best! She’s thorough, knowledgeable and kind. Very attentive, efficient, and on-time for the appointment.
Jun 5, 2021
I saw a physicians assistant. Biopsied one mole. The problem started with the nitrogen. He went to town on my face and I now have dime sized blisters all over my face. My past experiences with nitrogen freezing have never been like this. He also wanted to biopsy my third nipple even though I told him that many physicians in the past confirmed that it was a third nipple.
Jun 4, 2021
Appointment was on time and staff and dr very professional Was overall very happy
Jun 3, 2021
All of the staff were friendly and kind. When Dr. Mike came in he was friendly and listened to what I had to say. He looked at my issue and asked me a few pointed questions and made a treatment recommendation and asked if that worked for me. Its not often you get a doctor to get the patients buy-in. In addition to looking at the issue I had come in for he also looked at other skin conditions and asked me if he could do a biopsy right then and there. Dr. Mike and the nurse did everything they could to make me comfortable. The procedure was quick and easy and requested that I come back in in 3 months for a follow-up (biopsy results would be ready in less than a week). I would definitely recommend Granite Bay Dermatology to anyone I can with the level of service I received.
Jun 3, 2021
This is a fantastic office. Well run, excellent staff and doctors. Highly recommend.
Jun 3, 2021
Doctor explained the planned procedure very well and I felt I left informed of what to expect.for my laser treatment.
May 27, 2021
Very professional, beautiful office
May 25, 2021
Mike thoroughly examined me and treated each problem area appropriately.
May 23, 2021
Michael's the greatest! Heather too. Thanks.
May 21, 2021
Everyone that dealt with me was very friendly and very helpful.
May 21, 2021
Have been coming to see Dr. Hearth for many years and trust him completely in all he does for me. Front office staff is also very pleasant and professional. Thanks for all you do!
May 20, 2021
I appreciate Dr.Hearth's office very much
May 20, 2021
Granite Bay Dermatology and Laser Center is Phenomenal and I can't wait to continue my skincare journey with them!
May 17, 2021
This is a nice office with cheerful, friendly staff. Sylvia Orchega was really thorough and professional with my skin scan and I’d cheerfully recommend her to anyone looking for excellent skin care.
May 17, 2021
Great Dr and very friendly staff!. Beautifully decorated office and very clean. Large selection of products to purchased. Highly recommend Dr Hearth.
May 12, 2021
Prompt and professional. Exactly what I'm looking for!
May 11, 2021
I have had good experiences with Dr. Ortega and her staff. Very friendly. And the facility is very clean and modern. Highly recommend.
May 8, 2021
Thank You !! great Experience
May 3, 2021
I think it is unfair that after 20 years I can no longer see Dr. Hearth unless the front desk considers my issue important enough. It is important enough to me to come to his office. I had to see someone else last week and it felt rushed and full of bad news.
May 1, 2021
First visit to Granite Bay Dermatology and I was warmly greeted. The staff was professional and caring
May 1, 2021
I was very pleased and impressed with my first visit. Sylvia was very professional and truthful. My previous dermatologist for over 10 years told me I had serious sun damage and 2-3 times a year would freeze 5-10 spots on my skin. I had some of the same dry spots which she did not freeze but told me to use Cera-Ve cream. My previous DR sold me expensive creams. She also told me my skin condition was A+ with little sun damage. I was scheduled to see her in a year. What a difference, I was delighted and so very relieved. The office staff was also professional and friendly.
Apr 30, 2021
Excellent attention to detail and courtesy. Performed good body scan. Froze some spots. Prescribed a salve. Have not yet used it as wait period is not up. Somewhat worried as it is described as potent, nasty stuff. We shall see if it treats my issues on face. Hoping it isn’t too painful.
Apr 26, 2021
Pricey but everyone was wonderful and nice. Doctor was very explanatory and nice
Apr 19, 2021
It is alway a pleasure to come see Sylvia she makes me feel good that my skin is okay
Apr 18, 2021
The organization is professional, courteous, and sincerely care for the patients care.
Apr 17, 2021
I was referred to Granite Bay Dermatology and Laser Center by my primary care physician when he noticed a suspicious mole. Everyone was very nice and efficient. I was nervous and they were very kind and understanding, explaining everything they were seeing and doing. I ended up with more than just one suspicious mole and Sylvia was very thorough. I felt like I was in very good hands with all the staff.
Apr 16, 2021
Real professionals and nice workers.
Apr 13, 2021
A great experience. Happy to find a dermatologist I can trust!
Apr 13, 2021
I have been seeing Dr. Hearth for many years. I have also recommended him to friends and family. Very knowledgeable, I never feel rushed, his staff is excellent.
Apr 11, 2021
I have been a patient at Granite Bay Dermatology for many years and I highly recommend them. Dr Hearth and his staff are friendly and professional and have taken care of all my skin issues including squamous cell carcinoma. I have great trust in their staff and will continue to see them.
Apr 8, 2021
The staff and Dr. Hearth did an awesome job. Beautiful facility!
Apr 7, 2021
Everyone did an excellent job. Very happy with your services.
Apr 3, 2021
Always outstanding!!! Dr Hearth is extremely knowledgeable and friendly... his staff is great!! Been using him for years his practice just gets better and better!!! Outstanding
Apr 3, 2021
For my first visit there. I was very impressed with everyone. Made appointment for mother and husband.
Apr 1, 2021
Great experience at my appt. with GBD&L Center. I am glad I was referred to your office. Thank you
Mar 29, 2021
My first visit as a referral.....it was professional and efficient! The PA and her assistant were wonderful, and targeted all the areas needing attention plus two biopsies 😳. I may ask about fillers next time, as I was very pleased with their service.
Mar 26, 2021
Thank for seeing me. You have some good Doctors and Staff.
Mar 26, 2021
Sylvia is just awesome, been her patient for about 12 years. She takes great of me ❤️
Mar 25, 2021
Sylvia is terrific! She is very proficient in conducting a full body scan, and biopsies are done in a careful and painless manner.
Mar 24, 2021
A very pleasant experience!!
Mar 22, 2021
Great, friendly and professional team with great service. I was nervous to get my moles checked but everything went smoothly, the exam and procedure to remove a bad mole was thorough and efficient. I felt well taken care of when I voiced my fear of needles and needing to lie down for the procedure. The dermatologist helped me better understand my sensitive skin in a caring way that made me feel normal. My wound is healing nicely and I feel more confident about my skin.
Mar 20, 2021
Everyone there is so helpful & courteous always a pleasant experience.
Mar 19, 2021
Love Dr. Hearth and his staff. Very professional! You won’t be disappointed with his work
Mar 15, 2021
Great staff and they work hard to fix problems.
Mar 13, 2021
Always a pleasure to come to your office. The front desk ladies are wonderful, super helpful and professional. Back office the same with the back office. I know I can trust Sylvia to give me the best advice and treatment.
Mar 12, 2021
Efficient, thorough, and informative.
Mar 12, 2021
Friendly, clean and efficient!
Mar 8, 2021
Always courteous staff with great doctors.
Mar 6, 2021
Five stars!! Every person I have ever dealt with has been nothing but kind, welcoming and professional. Feel very comfortable whether it is for a skin check or procedure.
Mar 5, 2021
We are very pleased with Granite Bay Dermatology. They take the time to do a thorough skin check and provide diagnosis, alternatives, and recommendations. All doctors and supporting staff are pleasant and helpful. No long waits. Front office staff are very helpful and have the patient needs in mind.
Mar 4, 2021
Always great and detailed Thanks
Feb 27, 2021
Every thing was veryy good.
Feb 25, 2021
I was greeted right away. People up front were very nice. While I was being treated I was very comfortable. Friendly people
Feb 20, 2021
My visit to Sylvia Ortega was excellent. She explained her findings and was very thorough in developing a course of treatment. I appreciate the front office staff assisting me in getting an appointment on the day I called.
Feb 13, 2021
Got in quickly and was seen right away and taken care of immediately.
Feb 11, 2021
Appointment was met on time. Personnel were very efficient and explained everything clearly. Look forward to my follow-up appointment.
Feb 11, 2021
Very impressed with the thorough exam I received.
Feb 8, 2021
Best office around. Neva & Heather at the front desk are friendly & helpful. Sylvia is always on time to see her patients with a smile and genuine concern for their issues. And Dr Hearth & his asst Natalie are #1 in making their patients look amazing while offering all the latest & greatest products & treatments out there!
Feb 6, 2021
One suggestion I would make is to do an after visit summary defining in Layman’s terms what was discovered during the examination. That is a teaching moment that is clearly missed by the patient. An example: this a a benign skin issue which is not precancerous. All other specialties provide such a summary.
Feb 6, 2021
Easy process to check in, be seen and check out. Great NP too.
Feb 5, 2021
Great experience, felt comfortable and my provider was very friendly and knowledgeable!
Feb 1, 2021
I used to take my mom to this Dermatology Clinic, then I started using this Dermatology Clinic, now my mother-in-law uses this Dermatology Clinic.
Jan 29, 2021
This was my first visit. Everyone was very friendly and I was very impressed with Dr. Hearth.
Jan 28, 2021
Excellent facility and caring providers, thank you for your care.
Jan 20, 2021
Dr Hearth & staff are professional and friendly. I have come to Dr Hearth for 7years for my dermatology needs. Only thing I'd like is a punch card for my recurring procedure.
Jan 18, 2021
I waited 15 minutes past my appointment with no one giving me an update. I had to leave the appointment. Very unprofessional.
Jan 15, 2021
A very good visit. They are very professional. I recommend them to anyone who is in need of dermatology care.
Jan 7, 2021
Very professional but in the same time friendly, from front desk to the doctor, everybody is doing their job properly. No waiting longer than you have to. Facility is always super clean and nice decorated. It is my favorite spot. VERY SATISFIED WITH CA ALL THE SERVICES THAT I GOT ! i had a cyst on my upper lip removed, i had my son to have a wart removed, i had lip fillers and all results are amazing. Thank you very much, i’ll definitely come back! Merry Christmas to everybody from Granite Bay Dermatology.
Dec 23, 2020
Staff was very friendly and helpful. I felt my first visit to the office was a very positive experience!
Dec 22, 2020
I am very happy to have Sylvia looking out for me, she is great. However, I am not happy with the office staff. This is the 2nd appointment in a row when I have checked in and been told I owe money. The bill was paid 11/16/20. I don't know why it takes so long to get the bill but I pay them as soon as I get them. It is annoying and embarrassing to be confronted about this. If I didn't like Sylvia so much I would go elsewhere.
Dec 18, 2020
Professional and Polite. The office appeared to be running very smoothly. I was seen 'on-time' and did not have to wait. Everyone was following safe practices for COVID-19. No issues with my insurance status and overall a very pleasant visit.
Dec 16, 2020
Beautiful facility, extremely courteous staff, efficient service. No complaints!
Dec 16, 2020
Appointment was fast, efficient, thorough, and pleasant. Staff was totally professional and made for an enjoyable exprience. Will look forward to visiting again next year.
Dec 14, 2020
My visit to Granite Bay Dermatology was excellent and attention to my issues appropriate. All staff and my PA were a pleasure to deal with.
Dec 7, 2020
All of my concerns were addressed and I felt very taken cate of!
Dec 6, 2020
30 minutes waiting before appointment. Understand loss data by the Center, but it would have been helpful if notified before appointment that date was needed.
Dec 3, 2020
I recently had a minor procedure done at Granite Bay Dermatology. My experience was very positive and pleasant. I was seen by a physician assistant who was very professional and compassionate.
Nov 29, 2020
ALL I CAN SAY THE TREATMENT I RECEIVED WAS BETTER THAN OUTSTANDING THE DOCTOR, NURSES AND STAFF WERE EXCELLENT
Nov 26, 2020
Not the friendliest greeter. Perhaps overwhelmed with multitaskibg. Long wait 30-40 min before being seated. A bit disorganized. Couldnt find referral that was sent to them multiple times, even faxed over again same day. Other than that procedure was quick and Dr. Hearth is excellent.
Nov 25, 2020
I am very happy that Sylvia is always there to take care of me.. She is awesome, and I feel secure knowing she will spot any skin problems... I have also been happy with everyone who has helped.
Nov 23, 2020
Great Experience - Was treated with great respect. Staff was friendly and attentive. Doctor/PA was remarkable and efficient.
Nov 23, 2020
We love Granite bay and we love Sylvia. She is so thorough and kind at the same time. We appreciate her care and expertise. Very gentle with Bill who has alzheimers.
Nov 20, 2020
DR. Hearth is an outstanding dermatologist. He is very kind and skilled in his profession. His staff are also amazing and very friendly! I’m so glad I came here!
Nov 19, 2020
I was very impressed with your business and everyone I came in contact with. Professional and thorough. Thank you
Nov 17, 2020
Best regular skin checkup I have ever gotten. Wonderful care. Thank you very much.
Nov 15, 2020
Great office, wonderful attitudes! Silva is amazing thorough and knowledgeable.
Nov 14, 2020
I would rate Granite Bay Dermatology with a 4.8 star
Nov 11, 2020
Quick service,very professional and I appreciate that.
Nov 11, 2020
Very nice people that work here. Dr. And nurses very nice and professional.
Nov 10, 2020
Staff was great. Very professional, and very nice.
Nov 9, 2020
Mike was very knowledgeable and personable. Very good experience.
Nov 7, 2020
I have heard many great things about this office, staff and Dr. Hearth. I was extremely happy with my experience and procedure. It was my first time at this office and I couldn’t be more impressed! I literally saw results that day. Dr Hearth was very informative and confident in his approach! From the time I walked in and was warmly welcomed at the front desk to talking with the nurses and Dr Hearth, it was all just more than I had hoped for...can’t wait for my next appointment!
Nov 7, 2020
The staff is very professional. From the moment you arrive, the front desk greets you and let’s you know if there is a delay so you never feel like you have been forgotten. I have always been pleased with Dr. Hearths knowledge and care. Also, the services I’ve received from Dawn are always professional and thorough.
Nov 5, 2020
great support, thank you. Larry
Nov 4, 2020
I am extremely impressed by the service I received at Granite Bay. The staff is very courteous and the office environment is calm and quiet. The exam and treatment rooms were very clean as well. And of course, being able to receive same-day treatment was wonderful!
Oct 30, 2020
Sylvia is always very professional, caring and thorough. I would highly recommend her.
Oct 29, 2020
Pleasant staff - Great Doctor
Oct 28, 2020
Everything was perfect! No complaints!
Oct 25, 2020
This is an amazing clinic; I have never been disappointed.
Oct 25, 2020
Everyone was very nice, thank you
Oct 23, 2020
This is my third visit to Granite Bay Dermatology, and it was just a great as the other visits! Competant doctors and physician assistants who don't push treatment that is not needed but who quickly take care of what is. The office is smoothly run and very friendly. I recommend them highly!
Oct 23, 2020
nice facility-friendly staff-efficient- onetime apps
Oct 22, 2020
I love that gal I am going to. Her assistants are wonderful too. I love especially with the pandemic that they run on time and not late. She is very careful looking at everything. The waiting room is beautiful and very clean...5 star for sure. Pam
Oct 22, 2020
THE DOCTOR DID NOT CARE NOR DID HE WANT TO, LEFT THE OFFICE IN TEARS WILL NOT BE GOING BACK.. WILL FIND ANOTHER DOCTOR..
Oct 21, 2020
A visit to Granite Bay Dermatology is always uniquely special.
Oct 21, 2020
My visit always goes great! Sylvia is wonderful and the assistant she had in the room was a lovely. The staff is always pleasant and friendly. I just wish I could get the prescriptions in a timely fashion. Have been waiting since Friday and the pharmacy says waiting on the doc. So frustrating!
Oct 19, 2020
I came in with some questions about a couple of lumps I was concerned about. The doctor was very friendly answered my questions and didn't pressure me.He had a great personality also. Thanks guys
Oct 18, 2020
Thank for the exam and info
Oct 16, 2020
Two visits, both comprehensive and professional. On time, knowledgeable staff, spotless facility, an overall positive experience
Oct 15, 2020
Courteous staff. Nice clean, pretty much pristine facility.
Oct 10, 2020
Excellent professional medical procedure. Mike the PA was outstanding in knowledge and medical biopsy procedures
Oct 10, 2020
Love Granite Bay Dermatology! Michael is wonderful! He's professional and does a wonderful job of putting you at ease.
Oct 10, 2020
I received excellent care from the physician assistant, Mike.
Oct 10, 2020
Receptionist very friendly. The nurse was really sweet. The doctor super nice Will definitely return.
Oct 8, 2020
Recently moved to the area. Was referred to Granite Bay. Very pleased with the team there.
Oct 8, 2020
My wife and I experienced very professional, friendly service at front desk and treatment rooms.
Oct 8, 2020
Excellent and caring service. I've been attending here for an annual full-body skin check for some years now (I'm a melanoma survivor). Every time I've experienced very courteous and professional examination and treatment. The staff here are knowledgeable, ready to answer questions, and thorough in their examination. Highly recommended.
Oct 7, 2020
A big thank you to Sylvia and her assistant for the care I received on the 1st. of October. I always leave feeling like I don't have to worry for another year. Very professional and courteous, Thanks again. Wade Webb
Oct 6, 2020
Great experience with the medical team & the customer service is absolutely wonderful! Beautiful & large office with really amazing art pieces makes for a lovely space. If you want the best service & care, look no further.
Sep 30, 2020
Excellent experience all around. Prompt, friendly, answers all questions, everyone pleasant to deal with!
Sep 30, 2020
I was unable to respond to your survey. If you re-send it I will respond. Granit Bay Dermatology is a wonderful organization. All of the employees are extremely gracious to all of their patients. I am very appreciative of their service. Sincerely, Bonnie Miller
Sep 28, 2020
My surgery is set for October 16, I'm hoping that it hasn't spread!
Sep 28, 2020
very professional, thank you
Sep 21, 2020
My experiences at Granite Bay have always been great. The staff is welcoming, the office’s are spotlessly clean. Dr. Scott Hearth is gentle, kind and listens to his patient. His treatment is performed with his patients comfort in mind. If you are looking for a Dermatoligist give them a call for an appointment. I know you will not be disappointed.
Sep 19, 2020
Dr. Hearth was very friendly and answered all I questions and concerns that I had for my consultation. I will leave another review after my appointment.
Sep 19, 2020
I love it that appointment was on time and i did not have to wait more than 10 minutes especially with this Covid .
Sep 18, 2020
Friendly, professional people. The exam was very complete as it always is.
Sep 17, 2020
The staff here is always friendly and helpful. I was too early for my appointment and they managed to fit me in. I am looking forward to personal services resuming.
Sep 17, 2020
I am grateful for the thoroughness and care I receive from Granite Bay Dermatology. I trust them implicitly with any issue I may have.
Sep 15, 2020
Ive been going here for 9 years and have referred many people. I would not go to anyone else other than Dr. Hearth!
Sep 14, 2020
Michael Dominisse does a great job performing my quarterly skin checkups. He is thorough, considerate, and very willing to answer any questions I have.
Sep 14, 2020
This office is currently converting their medical records system. I completed an extensive 6 page document at the time of our appointment. Then received an email instructing me to set up a patient portal account to view the report from our appointment. After several attempts to set up the account, and several calls to the office for assistance, in which I was disconnected one time, I couldn't get the new account to activate. I was told by another person that the email sent out asking me to set up the account, shouldn't have been sent since the computer upgrade isn't fully functional yet. It would have been nice if a follow up email had been sent out letting patients know the system wasn't ready to set up the account info. I have spent the better part of an hour working on this today.
Sep 14, 2020
I am very impressed with this Dermatology Office. The staff are very friendly and accommodating. My appointment went very well.
Sep 12, 2020
I really loved Sabrina she was great very pleasant the staff was nice, I was just never really told about the cost at my first appointment and when I checked out was a little taken back other than that the visit was great
Sep 11, 2020
Everyone was friendly from the staff at reception to the nurses assisting & Doctor was very thorough & pleasant personality.
Sep 9, 2020
As usual, my facial with Dawn was amazing!
Sep 8, 2020
May appointment was on time. The staff is professional, friendly and instructive. Mike has a supportive manner and makes sure you know what he is going to do before he does it . I was very pleased with all the treatment I got from the women at the desk to theprodeure that needed to be done,
Sep 6, 2020
Appreciated the social distancing in waiting room and efficient manner in which all staff cared for me.
Sep 6, 2020
Everyone friendly and professional. Was a good experience
Sep 5, 2020
The staff makes me feel welcome and I am always treated with respect.
Sep 5, 2020
Mrs. Syliva Orteta is the best. Very thorough and knowledgeable in her examinations for skin cancer. She had to remove an area located on my upper chest a little over a year ago the size of a nickle and you can't see the scar . The procedure was painless and she made it pleasant.
Sep 4, 2020
Always great service and friendly smiles with all my visits from laser treatments to facials. Dr. Hearth and his team are very professional and truly care about their patients and the care that they provide.
Sep 3, 2020
Exceptional practice keep up the goood work, compliment to the doctor's assistant that remarkable "Natalina".
Sep 3, 2020
Considering COVID -19 the visit was handled in a professional manner.
Sep 3, 2020
Outstanding and compassionate staff!
Sep 3, 2020
I am very satisfied with the service I received @ Granite bay Dermatology during my last appointment.......respectfully, Mark Stanley
Sep 3, 2020
Everyone is always so very nice. They make you feel comfortable even though you are naked. She (Sylvia) always takes time to listen to my concerns.
Sep 3, 2020
Michael is great! He is very friendly and you can tell he genuinely cares about his patients.
Sep 3, 2020
The care is good but admin not so good.
Sep 2, 2020
Professional, knowledgeable,
Sep 2, 2020
My PA Jeffery Topo at Sierra Doctors referred me to your practice over a year ago. I have Family history of some bad skin stuff. So I have to be seen more often. Arriving , checking in everyone is always so nice. The doctors and assistants are very informative and professional, I feel at ease because I do not like going to do the doctor. Thank you
Sep 2, 2020
The front desk staff was very friendly and helpful. The medical assistant was not friendly and kept saying things about the last time I was in, I was a new patient and have never been to the office. My prescriptions didn't get sent and I had to call back and ask the status. A lady who answered the phone on a Saturday was very kind and helpful and was able to get the prescriptions sent for me. One of them was not covered and the pharmacy was going to reach out to the doctors office for an alternative medication, it has been a couple weeks and I have not received any follow up. I feel like I was herded quickly into the room to get undressed and herded out. Being a new patient, I did not feel I had a thorough visit or that my interests or concerned were adressed.
Sep 2, 2020
Very nice and professional staff.
Sep 2, 2020
I see Sylvia every year for a skin check. As a redhead who burned a lot as a kid, I know how important is to make sure to pay attention to my skin. Sylvia is a joy to see despite the time in between, she always greets me with a big smile. I trust her know to my "moles". Plus as I get older she helps me out with those things that bug me (like crinkly neck skin and pesky spider veins on my legs). It's a wonderful office and I like them so much I see them outside of my regular insurance provider.
Sep 2, 2020
It's always a good experience...I get the feeling that the staff and auxiliaries know what they are doing, and the idea of who and what you are comes through clearly. Would like, however, to meet the MD...and recommend that , even in today's world (which I'm not sure I am always firmly tied to), most of us would like to know who is in charge and have some personal connection to this professional. Just a thought. You could make the visit before the disrobing. One more thought.
Sep 2, 2020
Forgot his name, but he was great! Very personable and humorous. Had a good visit. He found some lesions on my face and back and removed them. Took a small sample for the lab which was negative.
Sep 2, 2020
Good appointment, little bit of a wait but not bad. Good consult with Mike.
Sep 2, 2020
great service, doing annual check and procedures
Sep 2, 2020
Felt like a cattle call. My exam (initial) was 15 min or less. The PA Just looked at me from a distance, didn't address my concerns, "come back if anything changes"... I won't be back. Additionally, they didn't enforce their mask policy or social distancing.
Jul 7, 2020
You were very professional and pleasant.
Jul 4, 2020
First time patient of derm, I couldn't have asked for a better experience and I will not be going anywhere else. I will be referring all my friends and family to them.
Jul 3, 2020
SYLVIA IS ALWAYS FRIENDLY EFFICIENT AND THOROUGH
Jul 3, 2020
Sylvia is always thorough, helpful and pleasant. I totally trust her!
Jul 3, 2020
I am back with Granite Bay after a year and a half in Florida. My appointment was for a full body scan. It was my first with Michael. I found him to be very personable and thorough. I would definitely recommend. My wife was also there for support and had several positive comments to make about Michael when we left.
Jun 25, 2020
Friendly and fast service, I couldn't believe how quickly I was in and out of there.
Jun 25, 2020
Thank you for wearing masks for us!
Jun 24, 2020
Dr. H and his staff are always so professional and kind. Excellent service too!
Jun 24, 2020
Everyone was polite & professional. Michael Dominisse, PA-C was Excellent. He was very respectful, knowledgeable, patient and kind. Thank you for Excellent Care.
Jun 24, 2020
Very pleasant office staff, the visit was quick and no major items found. I did get two area frozen and that went well. I wanted to ask some questions about age spots on my face and hands but it didn't come to mind at the time. Good experience.
Jun 24, 2020
Rather than go straight to having a technician perform a service, I chose to pay the fee to see the doctor to be assessed and determine what procedure would best suit my needs. Doctor didn’t even take one look at me before ordering prescriptions and $2,500 in treatments, without discussing what my goals or issues were. I was very uncomfortable and couldn’t get out of there fast enough.
Jun 17, 2020
I loved the ability to see my upcoming appointment since I only go once a year. The staff is simply stellar.
Jun 15, 2020
Was my first time visit. Felt like I've been there so many times before as everyone was so friendly and nice. Saw Mike and he was the best. I was checked from head to toe for any issues. I can't say enough good words.
Jun 15, 2020
The staff is very professional and state of the art. I felt very safe in their environment.
Jun 12, 2020
First visit and it definitely won’t be the last. My last dermatologist was very good but here is better. Moving to a new doctor involves risks, especially when you are, like me susceptible to skin cancers. I feel that making the decision to move to this practice is the right decision.
Jun 11, 2020
Very thorough examination.
Jun 11, 2020
Excellent checkup got rid of mole on my neck which really helped with my shaving. Long wait time to get in.
Jun 8, 2020
I have traveled the circuit in Placer County for botox services, and I will say, more expensive per unit, but worth it. It last much longer and is more effective than any other place.
Jun 5, 2020
Quick,professional, good listener.
Jun 4, 2020
See comments below. I was very pleased with this visit.
Jun 4, 2020
I’ve never had to wait long at this office. I’m always greeted kindly and remembered. I have seen multiple practitioners here and they have all been professional and knowledgeable. The receptionist found I had a credit on my account I had forgotten about and I was able to use it!
Jun 4, 2020
Pleasant, empathetic, friendly front staff and medical assistant. Felt like I was a time bother from the PA who I was assigned to.
Jun 1, 2020
I have a history of skin cancer, and needed to have a chunk removed years ago. I, since that time, have visited a Dermatologist at least every year and always received a thorough all body checkup. I was shocked with the "bedside manner" of the attending PA. She was very "matter of fact"; came in, did a once over on my face and zapped several spots with the sharpest Nitrogen blast I have ever experienced, and left! She made no effort to check any of my body other than my face; I was dumbfounded when she left so abruptly. I have never had an experience like this, and never will again. I will begin my search for another provider immediately!
May 29, 2020
Start to finish always professional friendly service every time I have been there. Dr. Mike is a outstanding professional, friendly doctor who cares.
May 28, 2020
I’m happy that your facility is practicing safe contact by wearing masks and gloves and requiring your patients to do the same. I appreciate the hand sanitizers at your front desk. Thank you for letting me avoid waiting in the lobby be able to wait in my car and calling me when I was ready to be seen.
May 27, 2020
I Love Dr. Hearth and his amazing Team. They are so nice and very professional.
May 15, 2020
It's a little frustrating when you make an appointment with the Doctor and it gets changed to his PA without you being told! Not cool!!!! I have received 4 emails 4 text messages and a phone call and no where did it say I was seeing his PA.
May 14, 2020
The office staff is always friendly. Sylvia is wonderful
May 8, 2020
Very professional staff, informative and friendly.
May 4, 2020
The service was professional and an accurate diagnosis was given. Excellent office staff as well. Recommend highly.
Apr 28, 2020
Everything went fine. No problems
Apr 27, 2020
I was treated kindly and professionally by all with whom I came in contact.
Apr 20, 2020
Appointment time was kept. Staff and Doctor were professional and pleasant. They explained my problem to me in detail.
Apr 15, 2020
I had 2 appointments. The first appointment was using my iPhone. The 2nd appointment was in the facility. Now my problem is going away. Thanks to Michael and Silva.
Apr 9, 2020
Having a biopsy, leaves some fears in me. However, i was given friendly, professional service which calmed and assured me.
Mar 20, 2020
I have complete confidence in my PA. In fact I have more confidence in him than many MD'S I have had.
Mar 17, 2020
I always leave my appointments feeling encouraged. You (Mike) explain issues in clear and easily understood terms. I feel like I'm part of team working on my dermatological issues, rather than just facing them myself.
Mar 16, 2020
As always, I was greeted with friendly smiles, professional technicians and given the most thorough examination. I am particularly indebted to Mike, the PA who spotted and reported an unusual discoloration on the cuticle of my great toe, which turned out to be a melanoma. Fortunately, it was caught early and treated quickly, so that I am now free of that skin cancer. As soon as the biopsy came back positive, Dr. Hearth had me scheduled to see Dr. Youker in Sacramento for the surgery to remove the Melanoma, which turned out to include the toenail, but that is a small price to pay for getting the cancer eliminated. Thank you, Granite Bay Dermatology for practicing best 21st Century medicine. :)
Mar 14, 2020
Always professional, on-time and friendly. Love the lobby, how bright and cheerful it is.
Mar 13, 2020
Sheila was the first to greet me and she was very friendly with a beautiful smile. She was very efficient and through in the intake. Dr. Hearth was very kind and through in addressing my concerns and health issues. I was very relieved when I left his office. I felt all my health issue had been addressed. Just after a couple of days I'm on the mend. I would highly recommend Granite Bay Dermatology.
Mar 11, 2020
I am so happy with the results from recent Botox injections
Mar 6, 2020
always great people great service even though it hearts LOL
Mar 2, 2020
Great! Love the Dictor and staff.
Feb 28, 2020
The individuals that work there are extremely professional and are very very nice I believe I got the best care I possibly could’ve
Feb 27, 2020
Michael is awesome! He has a great personality and is very friendly. You can really tell he cares about his patients! Sincerely, Pauline and Gigi
Feb 27, 2020
The office is super clean and beautiful. The front staff is quick and friendly. The appointments are always on time. We love it here.
Feb 27, 2020
I was very impressed by the attention to detail. This examination was the most thorough one I have ever received.
Feb 26, 2020
Very professional staff and friendly.I would recommend this office.
Feb 25, 2020
Highly recommend this office. This was my second appointment and I’m really happy with the service. On time, friendly, and efficient.
Feb 24, 2020
The techs and PA are wonderful, but does anyone ever get to meet the Doctor? Just curious
Feb 21, 2020
First time visiting this office. Very impressive. Getting started w/appt and online registration was easy. Location, easy. Receptionist, very friendly. Doctor I saw, very nice and friendly, as well as her assistant. The doctor did a full body exam of my skin. Explained as she went along. I definitely return for a check up in 6 months.
Feb 20, 2020
My appointment with Mike went very well. My wait time was very minimal; in fact, I think I was in the office a few minutes ahead of schedule. Everyone was very professional and friendly. Thanks.
Feb 17, 2020
Check in was very efficient and friendly. My meeting with PA & assistant was also very efficient & courteous & informative.
Feb 17, 2020
My appointment was on time, staff friendly and very professional
Feb 11, 2020
I really appreciated not having to wait! The PA came promptly and was very thorough. I felt like I was given excellent service and attention.
Feb 10, 2020
They were great! The doctor offered different options for treatment and took her time to make sure I understood her diagnosis. I would recommend them to anyone.
Feb 10, 2020
very pleasant people. I would highly recommend
Feb 7, 2020
Doctor did a great job. Still cleaning up areas that were neglected.
Feb 7, 2020
Very calm relaxing office. Staff is friendly and helpful.
Feb 7, 2020
I went to Dr. Scott Hearth for laser treatments and he was fantastic! I never went to a dermatologist before and being an older person I wasn’t sure what to expect. I was a little uneasy and unsure if I should even bother with this! But he was kind, patient, and reassuring. I really wish more doctors were as caring and patient. The staff is also very nice.
Feb 6, 2020
It was a great experience, I am definitely going back
Feb 5, 2020
Dr. Scott Hearth has been my dermatologist since 2004. He is very sharp, easy to talk to, very calm and confident. He has removed several skin cancers for me and I have virtually no scars . . .I believe this speaks well for how adept he is. I trust and respect him. Also, his staff is very professional and always make me feel at ease.
Feb 5, 2020
It was a very friendly and relaxing atmosphere. I felt very comfortable.
Feb 5, 2020
We had a terrible experience and will not come back. The Office Manager was great and all the front desk staff friendly and helpful. However as they know we had a very bad experience with the PA. I initially decided to stick with the plan and come back to see another PA next time. But after considering it further have decided we'll go elsewhere. What I would like to share now that I've had time to think about it is I don't know why you would employ this lady. I definitely came in knowing what I wanted for my son which was Accutane. Having taken it myself as a teen and my older son just last year, I know it's a very serious drug. However as a mom who suffered with acne and now seeing both of my son's go through it, I really wanted to skip the year + of trying the other solutions that never worked for our family before. My position was one of advocate for my son. She was instantly rude and while I don't believe I was rude, even if I had been she should have the skills to have talked with me about it instead of handling it the way she did. Her skills do not appear to me to be well suited for customer interaction. She could have explained as a professional why Accutane is not a good option. Instead she just stated it would not be prescribed by your office and acting as if I had no experience on the topic. After I agreed to try her plan I then asked that when we come back if my son's moles could be examined. At that point she said I was "very aggressive" and she needed to get the office manager. I at no time raised my voice, used foul language or even criticized her. She's very weak and I'd be surprised if this was her first problem. I did ask pressing questions as the advocate for my son. In the end while I was happy that the Office Mgr. was kind and tried hard to rectify the situation, I have no interest in coming back there. She has a core problem and that reflects on the office. I will call to cancel the follow up appt. for April.
Feb 4, 2020
Very friendly front office, the poor women who set at the front desk need a screen installed to protect them from the sun that pours through the upper windows. They are forced to hold folders up to shield their eyes when looking up at visitors. This is a place that treats sun damage.!!!!! The treatment was great and everyone very kind and effective.
Feb 3, 2020
I enjoyed meeting Mike and the rest of the staff. I have a long term facial rash that I finally got some answers about. I have a problem with the two ointments that Mike prescribed however. They are not approved by my insurance and I will need new prescriptions that are covered. I have already called the office to make that request. Everything else was absolutely wonderful. A gorgeous office and attentive caring staff.
Feb 1, 2020
From the reception to the MA to the doctor and treatment, it was a pleasant, informative and engaging experience. I felt very comfortable with every step of becoming a new patient and treatment. I highly recommend this center.
Jan 31, 2020
visit was excellent but took 6 weeks to get an appointment...
Jan 30, 2020
I highly recommend Granite Bay Dermatology and Laser Center.
Jan 30, 2020
Awesome place! Saw Mike for the first time and he is awesome too! Very professional .
Jan 29, 2020
I went in for my routine exam. I saw Silvia and her assistant, sorry, forget her name, she was very sweet. I do appreciate Silvia taking time to chat & not rush. The ladies in the front are very professional and very courteous. I work in a dental office and do appreciate being treated with such good care!!!
Jan 28, 2020
Outstanding customer service! Dr. Hearth is very nice and knowledgeable! All of the staff was very kind and helpful! I’m so glad I came here! Kristy Betz!
Jan 28, 2020
I always enjoy coming to Granite Bay dermatology. Dr. Hearth is always gentle and listens. I am also a medical provider, and understand he is definitely busy. So I appreciate the time he takes to listen and take care. The desk staff is wonderful!
Jan 25, 2020
Everything went well. Received answers to questions and explanations. I will consider the treatments recommended.
Jan 24, 2020
Thank you for getting me in a bit early, it allowed me to head back to Woodland, without too much traffic.
Jan 18, 2020
I have had many positive experiences with Granite Bay Dermatology. First off, It doesn't take months to get an appointment. The office is state of the art and parking is easy. Dr. Hearth and the Physician Assistants have been thorough at my examinations and answering my questions. My teenage daughter had some terrible stretch marks due to a rapid growth spurt and the laser treatments done by Dr. Hearth turned out amazing. You would never know she had had any previous stretch marks. We were very pleased. I would recommend Granite Bay Dermatology to anyone needing a full skin exam or if you need cosmetic laser treatments.
Jan 16, 2020
Very nice office and staff
Jan 13, 2020
Very friendly and warm office and medical personell
Jan 13, 2020
This was my first visit to a dermatologist's office. My experience was A+.
Jan 13, 2020
Thorough, professional, personal and thoughtful staff.
Jan 10, 2020
My visit was fine, BUT, for the price of a specialist visit, I expect to SEE the specialist. Not their assistant. Please consider a sliding rates scale, where if seen by someone other than the specialist, the copay is adjusted accordingly.
Jan 7, 2020
Five stars. The staff was friendly and efficient. The waiting room is beautiful and comfortable. The entire office was very clean and organized. The PA I saw (I didn't get his last name) had a very comfortable ,unhurried presence, was informative about everything he would be doing and what my options were. The procedure was accomplished skillfully and I got follow up info as well as meds to take care of my face once I left the office. Sue Bouchier
Jan 1, 2020
People were great especially the young lady who greeted and set us up
Dec 23, 2019
Always friendly and engaging staff. Very professional but with a warm touch. Have been a patient for a number of years and am always pleased with their work, especially Ms. Sylvia Ortega
Dec 20, 2019
I WAS TAKEN INTO THE EXAM ROOM VERY PROMPTLY AND MY BODY WAS CHECKED FOR CANCEROUS SPOTS. THEY BURNT THEM OFF
Dec 19, 2019
I love Granite Bay Dermatology! Dr Hearth is the best Dermatologist. If you need to rid yourself of those ugly age spots, he's your guy. Skin cancer check up, I see him for that too! If you need botox or filler, he's the best. I never "look" like I've had anything done. He listens to what I want and always gives me a natural look. I have seen our doctors and Dr Hearth is by far the best. The office is beautiful and the staff is very professional.
Dec 11, 2019
I felt like I was rushed through. The Dr. spoke more with her assistant than with me. Dr. was erupt in her explanation of what I had. When I asked about some other issues I was having..basically said your insurance will not cover it. Okay that is not what I asked. Not satisfied at all, will never go back !!!
Dec 5, 2019
This is the best Dermatology office that I’ve ever experienced. It’s actually the nicest Dr office I’ve ever experienced. The staff is the friendliest and most knowledgeable and the Dr is hands down the best. My entire family and I are all patients here.
Nov 29, 2019
Amazing results from my Cool Sculpting appointment. Thank you!!!
Nov 25, 2019
Front staff was great, so was the doctor!
Nov 13, 2019
Excellent, professional service.
Nov 8, 2019
Very thorough & efficient. I was getting a third opinion and appreciated his honesty about the ramifications of a procedure.
Nov 7, 2019
I think Mike was very informative and very knowledgeable.
Nov 1, 2019
All service and personnel was excellent. Would recommend to anyone.
Oct 31, 2019
Excellent process and excellent exam!
Oct 24, 2019
Best dermatology office! They are clean, friendly and knowledgeable. Many skin products are available to purchase and treatments are also an option
Oct 21, 2019
Love Dr O! Such a positive and energetic attitude!!
Oct 21, 2019
I am extremely grateful for the awesome care I have received! Everyone consistently provides outstanding and compassionate services! Thank you!
Oct 21, 2019
Coming to see Sylvia is like coming to visit family she has taken such good care of us. We love her
Oct 21, 2019
Sylvia did an excellent job explaining the condition, alternatives, treatment and expectations.
Oct 18, 2019
Dr. Hearth is a master with the needle, the Botox needle that is. I’ve also seen him previously for skin issues. I highly recommend his office.
Oct 18, 2019
The staff and Dr. are great and wish other practitioners were as good.
Oct 17, 2019