Satellite Med

Star Star Star Star Star 630 Reviews

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Reviews

StarStarStarStarStar We are so blessed to have you ! —    (Patient since Fri Feb 09 00:00:00 MST 2007)

I absolutely am so happy & relieved to have Cheryl Wathen & April Looper for my.medical care providers. It seems that the past 6 + months have not been in my favor, but having Cheryl & April there is a Huge Relief. And no matter what the prognosis is I always feel very confident and positive after my visits with them. They have a sincere interest in my well-being. I just saw Cheryl today and she educates me so thoroughly; for example I have been taking oral form of Singulair for several years Cheryl is the first caregiver I've had that advised that I needed to take it at night and then proceeded to explain to me how it works on the lungs. I enjoy and appreciate the respect that she gives me and the sincere inquiries she makes in regards to my well-being. My husband and I both feel so fortunate to have them to oversee our needs. Hopefully next year will be more healthy for us! I must also mention Betthaney & Lisa also, who assist... they are very polite, kind & sweet. Heather Padgett (front check-in) is so professional & always has a sweet smile to greet us! I have to mention one other amazing person... who is Diane; she made numerous phone calls getting me referrals & approvals for apts. regarding my herniated disc. I am so thankful for her hardworking & sincere concern & persistence to help me. This Thanksgiving I will be counting my blessings for the exceptional kindness that both my husband & I have received from these truly Exceptional individuals at Satellite Medical. Even though it's been not such a good year "medically" & hard on the wallet.... I am blessed to have had EXCELLENT MEDICAL PROFESSIONALS. I hope you make sure you know how much we need, appreciate and thank all of them.


StarStarStarStarStar Great staff to work with. —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Great staff to work with.


StarStarStarStarStar My Dr. Is amazing, took time to explain everyth... —    (Patient since Tue Nov 06 00:00:00 MST 2018)

My Dr. Is amazing, took time to explain everything and went over xrays with me fully. It is so nice to have a God fearing Dr that actually cares. Thanks for everything.


StarStarStarStarStar Fantastic care combined with fantastic people. ... —    (Patient since Fri Nov 26 00:00:00 MST 2010)

Fantastic care combined with fantastic people. Rarely is Spiritual care and physical care prioritized so well!


StarStarStarStarStar I was treated quickly and felt the medical staf... —    (Patient since Wed Jul 08 00:00:00 MDT 2009)

I was treated quickly and felt the medical staff really cared. They showed great concern for me. I would recommend this place to everyone.


StarStarStarStarStar I love the way they treat me. They take their t... —    (Patient since Tue Aug 18 00:00:00 MDT 2015)

I love the way they treat me. They take their time and listen to me.


StarStarStarStarStar Pleasant visit —    (Patient since Sat Nov 10 00:00:00 MST 2018)

Friendly staff, short wait time, pleasant atmosphere.


StarStarStarStarStar Owner  —    (Patient since Tue Jul 10 00:00:00 MDT 2007)

Very friendly and courteous staff and prompt service.


StarStarStarStarStar Great staff, great service —    (Patient since Thu May 19 00:00:00 MDT 2011)

Great staff, great service


StarStarStarStarStar Primary care in future —    (Patient since Wed Feb 17 00:00:00 MST 2010)

Staff very courteous. Office clean.


StarStarStarStarStar Dr. Cates is my PCP and when I need quality car... —    (Patient since Thu Dec 07 00:00:00 MST 2006)

Dr. Cates is my PCP and when I need quality care I always choose Satellite Med. I can walk in and be see in a timely manner. If my condition is serious and I have a PA they always bring a physician in,usually Dr. Cates comes in if he is available. I appreciate the continuity of care are the personal attention. I have lots of health issues and am confident in my care.


StarStarStarStarStar Not happy —    (Patient since Thu Feb 08 00:00:00 MST 2018)

I brought my daughter in because she was having trouble breathing and some other issues going on. I didn't think the correct test were given to see when she was having these problems. Check her for strep and did blood work?? Plus the wait time was horrible. We were there 3 hours!


StarStarStarStarStar All the medical staff are the most genuinely ca... —    (Patient since Fri Jul 14 00:00:00 MDT 2017)

All the medical staff are the most genuinely caring people I have ever encountered. I love them and would recommend them highly.


StarStarStarStarStar One could not ask for more caring compassionate... —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

One could not ask for more caring compassionate medical care.


StarStarStarStarStar Everyone was very kind and attentive to my illn... —    (Patient since Fri Oct 26 00:00:00 MDT 2018)

Everyone was very kind and attentive to my illness complaints and very thorough in assessing all of my symptoms.


StarStarStarStarStar Why I love Satellite Med —    (Patient since Sat Jun 20 00:00:00 MDT 2015)

I love Satellite Med, because they have very friendly and thorough staff, and all of the equipment needed to properly assess the situation.


StarStarStarStarNo Star Friendly and nice service addressed my concerns... —    (Patient since Thu Jun 05 00:00:00 MDT 2008)

Friendly and nice service addressed my concerns and formulated a plan of treatment


StarStarStarStarStar Execellent service  —    (Patient since Mon Jan 09 00:00:00 MST 2012)

Always friendly and quick.


StarStarStarStarStar Top notch on every level. —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

Our family has never had any issue that Sat Med hasn't handled with first rate service. We've had everything happen from allergic reactions and nasty accidents to routine exams and they have been excellent in every instance. Not to mention they have the sweetest most courteous staff I have ever encountered. Love 'em!


StarStarStarStarStar My provider knows me, understands my needs and ... —    (Patient since Thu Jan 23 00:00:00 MST 2014)

My provider knows me, understands my needs and she is very easy to communicate with.


StarStarStarStarStar everything was fast and easy —    (Patient since Mon Oct 16 00:00:00 MDT 2017)

everything was fast and easy


StarStarStarStarStar The entire staff were outstanding. —    (Patient since Thu Nov 01 00:00:00 MDT 2007)

The entire staff were outstanding.


StarStarStarStarStar Appreciate the care provided. Very nice and co... —    (Patient since Mon Dec 17 00:00:00 MST 2007)

Appreciate the care provided. Very nice and courteous people.


StarStarStarStarStar Larissa Rich was very professional and also ver... —    (Patient since Fri Mar 04 00:00:00 MST 2016)

Larissa Rich was very professional and also very caring with my examination. She was very thorough and answered all my questions. She is an excellent PA-C and I look forward to seeing her on my next visit. Thank you Larissa! David


StarStarStarStarStar All I can say is that Dr.Cates is a great Physi... —    (Patient since Tue Sep 18 00:00:00 MDT 2007)

All I can say is that Dr.Cates is a great Physician and he cares about all his patients


StarStarStarStarStar Short wait time; Friendly and knowledgeable sta... —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Short wait time; Friendly and knowledgeable staff


StarStarStarStarStar Nice staff and Physicians. —    (Patient since Wed Feb 27 00:00:00 MST 2013)

Nice staff and Physicians.


StarStarStarStarStar I was greeted courteously and was admitted prom... —    (Patient since Sat Dec 20 00:00:00 MST 2014)

I was greeted courteously and was admitted promptly and the medical staff were all attentive to my needs.


StarStarStarStarStar The staff at Satellitemed are great! —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

The staff at Satellitemed are great!


StarStarStarStarStar Excellent  —    (Patient since Mon Jan 14 00:00:00 MST 2013)

Providers and staff are wonderful, helpful, and caring. I would not go anywhere else!


StarStarStarStarStar Dr. Cates, is a very knowledgeable and caring p... —    (Patient since Thu Nov 08 00:00:00 MST 2007)

Dr. Cates, is a very knowledgeable and caring provider. Trying to see him sometimes when sick is not something you can do even though he’s been my doctor for years.


StarStarStarStarStar Everyone very professional and friendly. —    (Patient since Mon Aug 27 00:00:00 MDT 2007)

Everyone very professional and friendly.


StarStarStarStarStar Got in quickly they worked with me until they f... —    (Patient since Wed Oct 03 00:00:00 MDT 2018)

Got in quickly they worked with me until they figured out what was wrong


StarStarStarStarStar Great!  —    (Patient since Mon Aug 21 00:00:00 MDT 2006)

The Staff and April Looper, PA-C were very friendly and helpful. They made me feel very comfortable and the wait time was very minimal. April Looper will be my PCP from now on!


StarStarStarStarStar I love the convenience, availability, and your ... —    (Patient since Mon Jul 30 00:00:00 MDT 2018)

I love the convenience, availability, and your helpful and friendly staff!


StarStarStarStarStar Dr. Cates is the very best. He gets to the bott... —    (Patient since Fri Jun 29 00:00:00 MDT 2007)

Dr. Cates is the very best. He gets to the bottom of the problem. He goes far and beyond.


StarStarStarStarStar Great service, where a provider actually takes ... —    (Patient since Mon Jul 09 00:00:00 MDT 2018)

Great service, where a provider actually takes the time to talk to you and make a completely informed decision on how to proceed. Came in as a walk in, had 3 items covered in that single visit and setup said doc to be my primary care provider. Absolutely terrific experience!


StarStarStarStarStar You are very nice people.I will come back if I ... —    (Patient since Fri Sep 21 00:00:00 MDT 2018)

You are very nice people.I will come back if I get sick again.Sincerly Lisa Travis.


StarStarStarStarStar Everyone I interacted were both pleasant and in... —    (Patient since Mon Sep 17 00:00:00 MDT 2018)

Everyone I interacted were both pleasant and intelligent. Dr. Cates was great as was the nurse that took vitals. I would totally recommend Satellite Med.


StarStarStarStarNo Star Timely, friendly, professional  —    (Patient since Sat Jan 05 00:00:00 MST 2008)

Timely, friendly, professional


StarStarStarStarNo Star Friendly, knowledgable, seemed to really be con... —    (Patient since Sat Jul 15 00:00:00 MDT 2006)

Friendly, knowledgable, seemed to really be concerned.


StarStarStarStarStar I always go to my Dr. Here first and im glad th... —    (Patient since Fri Nov 15 00:00:00 MST 2013)

I always go to my Dr. Here first and im glad their there on the weekends. I'm always relieved when I walk out knowing my issues are not 911 ready


StarStarStarStarStar Everyone was nice and courteous and very prompt... —    (Patient since Wed Sep 26 00:00:00 MDT 2012)

Everyone was nice and courteous and very prompt during my appointment. I refer all my friends to the awesome staff at Satellite Medical.


StarStarStarStarStar Dr. Cates and the staff have been fantastic. W... —    (Patient since Fri Feb 22 00:00:00 MST 2008)

Dr. Cates and the staff have been fantastic. We thank God for them.


StarStarStarStarStar Sally Shannon —    (Patient since Sat Mar 09 00:00:00 MST 2013)

I had been coming to Satellite Med for my medical needs while visiting relatives in Cookeville, and have continued once I moved here. The PA’s, nurses, and doctors are thorough and knowledgeable, and they take the time to listen to your concerns and treat you with respect. I would recommend highly this medical facility!


StarStarStarStarStar Love how caring the drs are and how patient the... —    (Patient since Mon Oct 20 00:00:00 MDT 2014)

Love how caring the drs are and how patient they are while talking, listening and explaining everything. I drive the 2hrs to come here because its worth every minute of my time.


StarStarStarStarStar Dr. Cates is THE BEST! Very gifted and intellig... —    (Patient since Sat Feb 16 00:00:00 MST 2008)

Dr. Cates is THE BEST! Very gifted and intelligent doctor, but very humble. To God be the glory.


StarStarStarStarStar Excellent care. Worth any wait. —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Excellent care. Worth any wait.


StarStarStarStarStar Satellite Med is in MY opinion the BEST thing t... —    (Patient since Mon Jan 28 00:00:00 MST 2008)

Satellite Med is in MY opinion the BEST thing they EVER built it Cookeville...LOVE THIS PLACE...the doctors REALLY CARE!!!! can'[t find that anywhere today!!!!


StarStarStarStarStar I love Dr. Cates. He is great :-) —    (Patient since Fri Nov 16 00:00:00 MST 2007)

I love Dr. Cates. He is great :-)


StarStarStarStarStar Love this place, they are all so professional y... —    (Patient since Mon Jan 24 00:00:00 MST 2011)

Love this place, they are all so professional yet so nice.


StarStarStarStarStar This office is always a pleasure for me. —    (Patient since Tue Nov 20 00:00:00 MST 2007)

This office is always a pleasure for me.


StarStarStarStarStar Very friendly and knowlegable —    (Patient since Tue Feb 19 00:00:00 MST 2008)

Very friendly and helpful


StarStarStarStarStar Short wait time friendly very professional answ... —    (Patient since Mon Sep 17 00:00:00 MDT 2018)

Short wait time friendly very professional answered my questions


StarStarStarStarNo Star Wound Treatment Procedure needs fixing —    (Patient since Sat Aug 16 00:00:00 MDT 2014)

While I was satisfied with the overall attitude of my providers, I had several concerns about general wound treatment procedure. The most glaring was the failure to store gauze in a proper unopened container(or at least a sealed one) instead of in a cabinet drawer. In addition, both the Nurse and Nurse practitioner made a few mistakes with their wound treatment procedures, namely on using sterile technique. The most glaring issue here was made by the nurse who had just touched a garbage can with the same gloves he was getting ready to use to treat my open wound. However, in spite of all that, the actual procedure and demeanor of the medical staff were great, they just need more training.


StarStarStarStarNo Star  —    (Patient since Tue Sep 26 00:00:00 MDT 2017)

My visit with the doctor was very pleasent. She was very knowledgable about any questions or concerns I had.


StarNo StarNo StarNo StarNo Star  —    (Patient since Fri Apr 20 00:00:00 MDT 2012)

If I could leave 0 stars I would, the nurse was deceitful. She didn’t listen to anything I said and pretty much refused to help.


StarStarStarStarStar Excellent service!!! —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

Stephanie was great as always. She takes time to listen and answer any questions you may have. She makes you feel like you are her only patient.


StarStarStarStarStar Dr Cates always takes time with you and listens... —    (Patient since Sat Jun 09 00:00:00 MDT 2007)

Dr Cates always takes time with you and listens to your concerns .He treats you like a person not a number. The staff are all very friendly.


StarStarStarStarStar Staff were excellent! Thank you everyone! —    (Patient since Fri Mar 04 00:00:00 MST 2016)

Staff were excellent! Thank you everyone!


StarStarStarStarStar God has sent a bless my way.... Doctor Sitezing... —    (Patient since Fri Aug 31 00:00:00 MDT 2018)

God has sent a bless my way.... Doctor Sitezinger is truly been a blessing for me, he is a very caring and very educated physician. I have tried for years to get answers to the problems that my body is experiencing and he is the only doctor that took the time and put in the effort to diagnose my symptoms. I want to thank you for everything you have already done for me!


StarStarStarStarStar Dr. Cates is a caring doctor who takes the time... —    (Patient since Mon Apr 14 00:00:00 MDT 2008)

Dr. Cates is a caring doctor who takes the time to educate his patients so that they can make informed decisions concerning their health.


StarNo StarNo StarNo StarNo Star Not The Most Organized Site.. —    (Patient since Thu Aug 16 00:00:00 MDT 2018)

I don't live in Cookeville and never would go there on my own. I was sent to Satelite Med by the UCHRA for a pre-employment drug test. I had to go back and do the test over because somehow (no one will take responsibility) my chain-of-command paperwork did not get to the right destination with my sample so the sample was cancelled.


StarStarStarStarStar I was a walk-in. My wife, a patient of Dr. Cate... —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

I was a walk-in. My wife, a patient of Dr. Cates, called to see if Satellite could work me in and was told they could. I had an erupted cyst on the back of my left shoulder, and a doctor named (i think) Ms. Kelly did an exceptional job of cleaning it out, bandaging it up, giving me a prescription for antibiotics, and telling me how to take care of it. She also gave me some bandages to take with me. She was great, as was everybody else.


StarStarStarStarStar Very kind and friendly place! Always take their... —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

Very kind and friendly place! Always take their time to listen to me.


StarStarStarStarStar Always have taken good care of me. —    (Patient since Mon Jan 09 00:00:00 MST 2012)

Always have taken good care of me.


StarStarStarStarStar Time was perfect but only the lady that gave me... —    (Patient since Mon Sep 19 00:00:00 MDT 2011)

Time was perfect but only the lady that gave me a shot she didn’t tell me that I was good to go and I had to ask the lady at the desk. But other than that it was all great


StarStarStarStarStar Very pleased with the friendliness and professi... —    (Patient since Wed Sep 05 00:00:00 MDT 2018)

Very pleased with the friendliness and professionalism of this Medical Facilty and staff. I feel Blessed to have come upon this Facility and what it has to offer for my unfortunate situation right now. I will be returning with no doubt. HIGHLY RECOMMEND. ☆☆☆☆☆


StarStarStarStarStar Quick in quick out...everything taken care of w... —    (Patient since Mon Jan 21 00:00:00 MST 2013)

Quick in quick out...everything taken care of without delay


StarStarStarStarStar Everyone was kind and competent. Care was quick... —    (Patient since Fri Oct 06 00:00:00 MDT 2006)

Everyone was kind and competent. Care was quick and no time was wasted.


StarStarStarStarStar Awesome experience  —    (Patient since Wed Dec 01 00:00:00 MST 2010)

Was seen very quickly. Total visit from sign in to check out was less than 40 minutes, which included a short wait for Dr Cates to review my x-ray and came to room to confirm the Nurse Practitioners diagnosis


StarStarStarStarStar Called in ahead of time for appointment,  —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

Called in ahead of time for appointment, Only waited five minutes when I arrived and was promptly taken back in the room. The friendliness of the front staff was wonderful as well as the attending nurses.


StarStarStarStarStar Am now on Medicare and still went to see the Dr... —    (Patient since Sat Mar 01 00:00:00 MST 2008)

Am now on Medicare and still went to see the Dr. at Satellite Med even though I had to pay for my visit. It is well worth it to see such GREAT people that have helped me so much! I always feel comfortable with Satellite Med, such caring staff. Plus getting results of blood work, exrays or ct scan right away is Great. No one else has that!!!


StarStarStarStarStar The staff is always friendly and professional. ... —    (Patient since Sat Jan 18 00:00:00 MST 2014)

The staff is always friendly and professional. I have my regular doctor here but have no concern seeing any of the care givers if she is available. They give me the care that I need while also being respectful of my personal desire not to over medicate.


StarNo StarNo StarNo StarNo Star  —    (Patient since Fri Jun 29 00:00:00 MDT 2007)

I texted an ask 2 b able 2 c my Dr. Which is Dr. Cates. I still haven't gotten a reply bk. Any time u need him, he's never got app. I know Dr leave open app 4 emergency. Making app 2 wks out the issue is no longer there.


StarStarStarStarStar Satellite Med has very friendly and knowledgeab... —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

Satellite Med has very friendly and knowledgeable staff! They made sure to get to the bottom of what was going on and I felt like I was in great hands. Thank you.


StarStarStarStarStar Excellent urgent care clinic! —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

Excellent urgent care clinic!


StarStarStarStarStar Mrs Walthum is always very nice and is very tho... —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Mrs Walthum is always very nice and is very thorough when it comes to checking for everything


StarStarStarStarStar Thank you for being open on weekends. I fell on... —    (Patient since Fri Jun 24 00:00:00 MDT 2011)

Thank you for being open on weekends. I fell on a rusty piece of metal and needed medical advice. You responded with patience, friendliness, professionalism and we agreed I needed a tetanus shot. I received the shot and was out of there in less than fifteen minutes. It is great to know you are here for us when we need you. Cookeville, TN has a great walk in clinic that treats patients with respect and courtesy and above all **listens** to the patient. I came to your clinic knowing I would have to pay for services rendered because you do not process government insurance. That is your choice, it was my choice to pay your very reasonable fees.


StarStarStarStarStar As always, I was treated by caring professional... —    (Patient since Mon Feb 17 00:00:00 MST 2014)

As always, I was treated by caring professional people. I don't like getting sick or going for medical treatment, but I am always glad I went to Satellite med.


StarStarStarStarStar A great place to go if you need to be seen by a... —    (Patient since Fri Sep 06 00:00:00 MDT 2013)

A great place to go if you need to be seen by a doctor


StarStarStarStarStar Great Clinic, stall is always helpful and frien... —    (Patient since Sat Jun 08 00:00:00 MDT 2013)

Great Clinic, stall is always helpful and friendly. The Nurse Practitioners that I have seen are always compassionate and seem knowledgeable.


StarStarStarStarStar Thank you, Satellite Med!! —    (Patient since Tue Jun 30 00:00:00 MDT 2009)

I am SO thankful for Satellite Med! What in the world would our town do without this place? I have been going here (when needed) ever since they opened & I am so pleased with the doctors working there. Thank you again for being such a blessing to Cookeville!! Donna West


StarStarStarStarStar I don't need as many gmail reminders days befor... —    (Patient since Mon Mar 05 00:00:00 MST 2012)

I don't need as many gmail reminders days before my appointment.


StarStarStarStarStar  —    (Patient since Sat Jan 16 00:00:00 MST 2010)

Kudos to the team! Job well done!


StarStarStarStarStar Very friendly and professional staff. Glad we ... —    (Patient since Fri Aug 21 00:00:00 MDT 2015)

Very friendly and professional staff. Glad we decided to make this our choice for the visit.


StarStarStarNo StarNo Star Great office and friendly staff...wait times wa... —    (Patient since Fri Aug 17 00:00:00 MDT 2018)

Great office and friendly staff...wait times way too long!!


StarStarStarStarStar Thank you very much for your focus on providing... —    (Patient since Thu Jul 03 00:00:00 MDT 2008)

Thank you very much for your focus on providing a quick and efficient doctor's visit, along with going out of your way to meet my needs! Keep up the fantastic work.


StarStarStarStarStar My Dr. really cared about my health. She was VE... —    (Patient since Fri Nov 20 00:00:00 MST 2009)

My Dr. really cared about my health. She was VERY concerned about my blood pressure.


StarStarStarNo StarNo Star Waited 1hour 15 min. ... —    (Patient since Sat Jun 30 00:00:00 MDT 2007)

Waited 1hour 15 min.


StarStarStarStarStar Medical professional  —    (Patient since Sat Aug 04 00:00:00 MDT 2018)

Doctor was amazing. Very professional.


StarStarStarStarStar Very attentive staff. I was in a rough situatio... —    (Patient since Mon Jan 23 00:00:00 MST 2012)

Very attentive staff. I was in a rough situation and they did everything possible to get me on the road to recovery.


StarStarStarStarStar Was so easy! Submit appointment request, set ap... —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Was so easy! Submit appointment request, set appointment, confirmation and one last reminder an hour prior. Idiot proof.


StarStarStarStarStar April Looper is the BEST Doctor in the world!!!... —    (Patient since Fri Mar 04 00:00:00 MST 2016)

April Looper is the BEST Doctor in the world!!!!!


StarStarStarStarStar  —    (Patient since Sat Jan 24 00:00:00 MST 2009)

Satellite Med was extremely supportive! I never dreamed that my ankle was actually fractured and yet the XRay showed it was. Larissa took time to explain all about it and the nurses explained about the boot and crutches. I appreciate also that she went the extra step to run a culture since I am going in for pre-op next week. I highly recommend her!


StarStarStarStarStar They saw my daughter quickly and everyone was v... —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

They saw my daughter quickly and everyone was very courteous! We were from out of town but felt very welcome.


StarStarStarStarStar The staff here are all very nice. I felt very c... —    (Patient since Fri Sep 23 00:00:00 MDT 2016)

The staff here are all very nice. I felt very confident in my surgeon's abilities. Every one involved was caring and accommodating.


StarStarStarStarStar Great staff, everyone at Satellite Medical are ... —    (Patient since Sat Jun 08 00:00:00 MDT 2013)

Great staff, everyone at Satellite Medical are friendly and respectful of my needs. I trust the Drs and NP's completely.


StarStarStarStarStar Fantastic serviceFor urgent care and primary c... —    (Patient since Sat Mar 24 00:00:00 MDT 2012)

Fantastic service For urgent care and primary care


StarStarStarStarNo Star My wait time was terrible this time... —    (Patient since Sat Feb 28 00:00:00 MST 2015)

My wait time was terrible this time...


StarStarStarStarStar  —    (Patient since Wed Oct 10 00:00:00 MDT 2007)

Everyone was very friendly and helpful. The smiles were Awesome.


StarStarStarStarStar Can't say enough good things about the service ... —    (Patient since Sat Mar 10 00:00:00 MST 2007)

Can't say enough good things about the service and quality at Satellite Med. Not to mention the very friendly, helpful and knowledgeable staff.


StarStarStarStarStar I've been coming since it opened and later made... —    (Patient since Tue Feb 07 00:00:00 MST 2012)

I've been coming since it opened and later made Dr. Cates my PCP. Everyone is always so NICE!


StarStarStarStarStar As always, efficient, waiting time nil. I was n... —    (Patient since Mon May 16 00:00:00 MDT 2011)

As always, efficient, waiting time nil. I was not seen by Kelly (my usual NP) but by Sheryl. It was very comfortable. Thank you.


StarStarStarStarStar Friendly staff and seen to quickly. —    (Patient since Fri Feb 19 00:00:00 MST 2010)

Everyone was friendly and I was pleasantly surprised that I was seen to rather quickly and did not have an excessive wait time.


StarStarStarStarStar The staff was so attentive to me. Even after b... —    (Patient since Mon Mar 15 00:00:00 MDT 2010)

The staff was so attentive to me. Even after being there for four hours (2 hours past your quitting time) no one complained. The staff was concerned for my health. I was very grateful.


StarStarStarStarStar I always feel so welcomed when I go to Satellit... —    (Patient since Thu Oct 30 00:00:00 MDT 2008)

I always feel so welcomed when I go to Satellite Med. Also, koodoes to Heather Cathey for answering all of my questions and going out of her way to get information I needed. Thank you, Heather.


StarStarStarStarStar Satellite Med is the best.I love the service t... —    (Patient since Tue Dec 16 00:00:00 MST 2008)

Satellite Med is the best.I love the service they give..


StarNo StarNo StarNo StarNo Star I am not happy with Dr. Williams. She cut 2 cys... —    (Patient since Mon Apr 27 00:00:00 MDT 2009)

I am not happy with Dr. Williams. She cut 2 cysts off of my head. Afterwards she never took the time to sit and talk to me. She didn't give me anything for the pain when the numbness wore off, nor did she suggest I take Tylenol for the pain. I did that on my own. No calls the next day to see how I was doing. No calls from Satellite Med to check on me. I am seriously thinking of looking for another health care provider.


StarStarStarStarStar Whitney was great! Love the texting service.  —    (Patient since Sat Mar 04 00:00:00 MST 2017)

Whitney was great with my little guy! I was in & out in no time. I also highly recommend to text for an appointment!


StarStarStarStarStar Your staff is very friendly and professional lo... —    (Patient since Thu Oct 19 00:00:00 MDT 2017)

Your staff is very friendly and professional loved my time there and left feeling very safe and confident, great people!!! Would recommend satellite med to anyone.


StarStarStarStarStar Lab was very responsive and prompt. Very profes... —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Lab was very responsive and prompt. Very professional


StarStarStarStarStar Dr. Cates ... —    (Patient since Thu Nov 06 00:00:00 MST 2008)

Dr. Cates and staff have always been promt and caring why would I want to go anywhere else


StarStarStarStarStar i was seen by the nurse pretty quickly. got x-r... —    (Patient since Tue Jan 12 00:00:00 MST 2010)

i was seen by the nurse pretty quickly. got x-rays taken and reviewed and was given directions for care. Stephanie was thorough in her exam and explanation of my injury.


StarStarStarStarStar i have been coming here for 11 years and have a... —    (Patient since Mon Sep 25 00:00:00 MDT 2006)

i have been coming here for 11 years and have always been treated very well


StarStarStarStarStar I love the doctors at Sat Med. They always list... —    (Patient since Mon Nov 03 00:00:00 MST 2008)

I love the doctors at Sat Med. They always listen to me and allow me to have control of my health care. Not many doctors do this anymore. Kudos to you guys!


StarStarStarStarStar Great very friendly and p —    (Patient since Mon Aug 20 00:00:00 MDT 2007)

Great very friendly and professional


StarStarNo StarNo StarNo Star If you are having muscular-skeletal issues with... —    (Patient since Thu Nov 13 00:00:00 MST 2008)

If you are having muscular-skeletal issues without a clear diagnosis, do not expect anything more investigatory than an xray.


StarStarStarStarStar Satellite Med - Best in Cookeville —    (Patient since Thu Nov 20 00:00:00 MST 2008)

Always top-notch Professional Care for walk-ins. ....and Dr Cates is a great family physician.


StarStarStarStarStar Great Place. —    (Patient since Tue Aug 15 00:00:00 MDT 2006)

I like Satellite Med a lot. They have always taken good care of my medical needs. I would recommend them to any one.


StarStarStarStarStar Dr. Cates is a awesome Dr. He cares bout his p... —    (Patient since Thu Jun 25 00:00:00 MDT 2009)

Dr. Cates is a awesome Dr. He cares bout his patients and he listens to u. And he is determine to find out what is going on with u. I couldn't ask for a better Doctor.


StarStarStarStarStar Excellent service, friendly staff, you cared en... —    (Patient since Sat Oct 31 00:00:00 MDT 2009)

Excellent service, friendly staff, you cared enough to give a follow up call.


StarStarStarStarStar Price was fair and they were open on the 4th of... —    (Patient since Wed Jul 04 00:00:00 MDT 2018)

Price was fair and they were open on the 4th of July.


StarStarStarStarStar They are always wonderful, especially when you ... —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

They are always wonderful, especially when you make an appointment, you’re in and out!


StarStarStarStarStar  —    (Patient since Thu Aug 21 00:00:00 MDT 2008)

I chose to move my medical records to Satellite Med for my primary care. I had gone there a couple of times for urgent care needs and was very pleased with the care I received. I love that it's Christian based, a pharmacy onsite and their hours often allow me to not have to miss work.


StarStarStarStarStar Excellent Service —    (Patient since Tue Jan 29 00:00:00 MST 2008)

Quick response time and short wait for personnel to take care of my needs; which required an X-Ray. Office staff and professional staff very personable.


StarStarStarStarStar I really like getting the reminds about my appo... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

I really like getting the reminds about my appointment.


StarStarStarStarStar Everyone I came in contact were very kind, help... —    (Patient since Mon Jul 02 00:00:00 MDT 2018)

Everyone I came in contact were very kind, helpful, friendly and professional. My only regret will be that I can't become a patient there due to my insurance. Satellite Med had been highly recommended. I just moved here 4 weeks ago.


StarStarStarNo StarNo Star I tried calling three times before I got in tou... —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

I tried calling three times before I got in touch with someone to "call ahead." When you choose to make an appointment on the phone system, it asks you to leave a message and then you are disconnected. This is frustrating. Signing in was painless and I was in a room 15 minutes after I got there. It seems that everyone went to lunch at the same time and it took an hour before I was even seen. I was given a medicine by one person and then another person tried to come and give it to me again twenty minutes later, but the I still didn't get the other medicine I was supposed to receive. Stephanie was great and thorough, but nursing staff seemed to be lacking. She did a lot of stuff herself that someone else could have like getting me a urine cup. I was there a long time and I like the services provided, but the communication and workflow is problematic. If I had not been aware that I was already given a medicine, I could have been double dosed. That is a huge problem.


StarStarStarStarStar First I am a very hard iV or blood stick and th... —    (Patient since Wed Dec 31 00:00:00 MST 2008)

First I am a very hard iV or blood stick and these guys are amazing! I suffer from chronic migraine and take Botox injections every three months from my neurologist. When my break through meds don’t work at home this is the 1st place I get to because they work with me until my pain is down. I think they are the best in Cookeville if you have a sever migraine and can not get it under control see them!


StarStarStarStarStar I have total confidence in the doctors and staf... —    (Patient since Thu May 07 00:00:00 MDT 2009)

I have total confidence in the doctors and staff at Satellite Med! I have always received professional care there and will continue to see the professionals at their office even though I now live in south west Florida. My annual check-ups and bloodwork will only be done at Satellite Med!


StarStarStarStarStar Satellite Med is the best! A facility full of ... —    (Patient since Sat Sep 02 00:00:00 MDT 2006)

Satellite Med is the best! A facility full of caring, compassionate, intelligent people. The doctors, NPs, PAs, nurses, lab dept, medication dispensary personnel and office staff all make you feel like you are their top priority. They all do everything they can to take care of you and help you through your illness or injury. Most if not all go over and beyond what is expected of them.


StarStarStarStarStar Fast, friendly, and professional! Satellite Me... —    (Patient since Mon Jul 03 00:00:00 MDT 2006)

Fast, friendly, and professional! Satellite Med provides excellent care, and they are great alternative to the ER in some situations. I've gotten a wound stitched, Xrays and treatment for a knee injury, and have been treated for minor illnesses when my regular physician was not available. I most recently was treated by Donna Winningham, and she and her team were fantastic!


StarStarStarNo StarNo Star Mainly because it takes miracle to be seen by a... —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

Mainly because it takes miracle to be seen by a physician and secondly it took over 1 1/2 hour to be seen by a nurse practitioner.


StarStarStarStarStar KAM —    (Patient since Mon Jan 28 00:00:00 MST 2008)

Recommend they listen to what you have to say.


StarStarStarStarStar Always super friendly —    (Patient since Thu Feb 11 00:00:00 MST 2010)

Always super friendly and no long wait to get appointment or be seen.


StarStarStarStarStar Everyone is very nice and helpful  —    (Patient since Tue Mar 24 00:00:00 MDT 2009)

Everyone is very nice and helpful


StarStarStarStarStar Short wait time and fast service —    (Patient since Thu Jul 31 00:00:00 MDT 2014)

Short wait time and fast service


StarStarStarStarStar I recently made a consultation appointment to d... —    (Patient since Fri Aug 26 00:00:00 MDT 2011)

I recently made a consultation appointment to discuss possible allergy testing. The call to setup the appointment was handled professionally and we were able to schedule on a Saturday afternoon, which was great for my schedule. Once I arrived, my appointment was quick and efficient, in and out in less than thirty minutes.


StarStarStarStarStar My wife and I rely on Satellite Med for our med... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

My wife and I rely on Satellite Med for our medical needs. Dr. Cates is the best! All of Satellite Meds staff is courteous and professional. I highly recommend them!


StarStarStarStarStar I completely support and appreciate the no appo... —    (Patient since Fri Jun 22 00:00:00 MDT 2018)

I completely support and appreciate the no appointment necessary and late hours


StarStarStarStarStar Awesome! —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

Kelly Allbriton and team pulled the rest of the roach that crawled in my ear canal out, and I have had perfect hearing ever since. She could have easily given up and sent me to a specialist and I am so glad she didn't quit. I didn’t wait long and cost was only a fraction of my 4 hour emergency room visit that only got half a bug in 10 minutes and said they got it all. Caring and friendly staff also. quit


StarStarStarNo StarNo Star The guy or tech. That looked at me was very sta... —    (Patient since Sat Oct 06 00:00:00 MDT 2007)

The guy or tech. That looked at me was very stand of fish.


StarStarStarStarStar Affordable & excellent service. —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

Affordable & excellent service.


StarStarStarStarStar The doctor that seen  —    (Patient since Sat Feb 12 00:00:00 MST 2011)

The doctor that seen me was very good and very efficient. I really appreciate the care she gave me


StarStarStarStarStar Satellite Med is the best place I've ever been.... —    (Patient since Mon Apr 19 00:00:00 MDT 2010)

Satellite Med is the best place I've ever been. I have never had a bad experience in all the years I've been coming there. Your staff all take the best care of their patients. I always recommend this place to everyone!!!


StarStarStarStarStar I always receive such good care at Satellite. —    (Patient since Thu Aug 12 00:00:00 MDT 2010)

I always receive such good care at Satellite. Good care, good people!


StarStarStarStarStar Medical Care is wonderful from all the staff. T... —    (Patient since Mon Jan 21 00:00:00 MST 2008)

Medical Care is wonderful from all the staff. The front office can be very difficult especially when try to call the office. You never speak with someone when calling in. You must wait until they return your call for anything.


StarStarStarStarStar Professional clean and promt —    (Patient since Fri Nov 11 00:00:00 MST 2016)

Professional clean and prompt


StarStarStarStarStar Made an appointment so service was fairly quick... —    (Patient since Sat Jul 15 00:00:00 MDT 2006)

Made an appointment so service was fairly quick, but wanted to walk in for service that morning. However I was advised an appointment that afternoon would probably be faster and I didn't want to sit around all morning waiting to see a doctor.


StarStarStarStarStar Dr Seitzinger is very knowledgeable and spends ... —    (Patient since Sat Oct 27 00:00:00 MDT 2012)

Dr Seitzinger is very knowledgeable and spends quality time with me


StarStarStarStarStar Love the online services!  —    (Patient since Fri Dec 29 00:00:00 MST 2006)

Love the online services!


StarStarStarStarStar Kind and professional. —    (Patient since Fri Jul 18 00:00:00 MDT 2014)

The staff at Satellite Med are kind and professional. They take the time to listen to you and care about helping find answers to your healthcare needs.


StarStarStarStarStar They were great. I was there on Saturday June ... —    (Patient since Sat Jun 02 00:00:00 MDT 2018)

They were great. I was there on Saturday June 2 and they took great care of me


StarStarStarStarStar Everyone is friendly and professional! —    (Patient since Sat Aug 04 00:00:00 MDT 2007)

Everyone is friendly and professional!


StarStarStarNo StarNo Star Doctor at Sat Med. —    (Patient since Wed Aug 16 00:00:00 MDT 2006)

I do like the doctor is see at Sat Med. I still feel uneasy about the staff there as I always have. They are the younger generation and some have a good maturity level while others just dont care or have any empathy for anyone. That is one reason I switched my prescription pick up to another pharmacy. They have a long way to go still.


StarStarStarStarStar My nurse that handled my IV infusion was excell... —    (Patient since Fri May 08 00:00:00 MDT 2009)

My nurse that handled my IV infusion was excellent at her procedure and very supportive. She provided total care including positive interaction with me the patient.


StarStarStarStarStar  —    (Patient since Wed May 02 00:00:00 MDT 2007)

Very prompt without alot of wait time, knowledgeable and very nice people.


StarStarStarStarStar Great service, fast and friendly —    (Patient since Fri Apr 17 00:00:00 MDT 2009)

Great service, fast and friendly


StarStarStarStarStar All the staff are very courteous and listening.... —    (Patient since Wed Jun 03 00:00:00 MDT 2009)

All the staff are very courteous and listening. They are very interactive in concern for your health care.


StarStarStarStarStar I have always received quality care there. I ne... —    (Patient since Mon Jul 07 00:00:00 MDT 2008)

I have always received quality care there. I never feel rushed in and out. Dr. Cates is a very caring and informative doctor.


StarStarStarStarStar Great care and service —    (Patient since Fri Feb 22 00:00:00 MST 2008)

My wife and I are very pleased with the care and service we receive at Satellite Med from Dr. Cates and the rest of the staff. We thank God for them.


StarNo StarNo StarNo StarNo Star  —    (Patient since Fri Aug 17 00:00:00 MDT 2012)

Doctor was very rude to say the least, I have not been feeling well due to a uti and bladder infection. I was told by a friend to go to Satellite med because of my potassium being low and Satellite Med would be able to draw blood and get results. I called Dr. Woods that same morning with no luck getting thru. Your so called Dr walked in and said I was clinic shopping. My potassium may still be low, but I should not have been told I was clinic shopping by any Dr that tells me how bad health care is getting.


StarStarStarStarStar The people who attended to me were kind and con... —    (Patient since Sat May 26 00:00:00 MDT 2018)

The people who attended to me were kind and considerate and very prompt with their assessment of my illness. Being from out of town, I was grateful for their caring spirit.


StarStarStarStarStar The BEST place to get bloodwork done! —    (Patient since Sat Feb 16 00:00:00 MST 2008)

The BEST place to get bloodwork done!


StarStarStarStarStar I love your service, your prices and most of al... —    (Patient since Sat Mar 10 00:00:00 MST 2007)

I love your service, your prices and most of all your personnel. Truly think you are the model for health care going forward. Keep up the excellent work.


StarStarStarStarNo Star Convenient, fast and quality care!  —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

Convenient, fast and quality care!


StarStarStarStarStar I am a medical professional myself and I really... —    (Patient since Mon Oct 22 00:00:00 MDT 2012)

I am a medical professional myself and I really appreciate the time and support I received at every visit to Satellite Med Everyone there is great!


StarStarStarStarStar Awesome Practice —    (Patient since Fri Sep 15 00:00:00 MDT 2017)

I feel blessed to have found this practice after moving from another state, with the same doctors for 5-25 years! Dr. Cates is very knowledgeable and up-to-date.


StarStarStarStarStar Great place very friendly  —    (Patient since Mon Aug 20 00:00:00 MDT 2007)

Great place very pleased


StarStarStarStarStar Production Manager —    (Patient since Fri Apr 09 00:00:00 MDT 2010)

I have been with Satellite Med for years and I have always enjoyed their professionalism, reliability, and willingness to work me . They continue to evolve their services to meet the challenges of today's electronic requirements. I have never had any issues with my insurances carriers and they have handled all the paperwork flawlessly every time I visit. Thank you for a job well done.


StarStarStarStarStar Always excellent service.  —    (Patient since Thu Sep 13 00:00:00 MDT 2007)

Always excellent service.


StarStarStarStarStar The people at Satellite Med care —    (Patient since Wed Nov 28 00:00:00 MST 2012)

The people at Satellite Med care and try their best to be kind and caring but still be efficient.


StarStarStarStarStar Donna a the whole team is amazing if you have a... —    (Patient since Wed Dec 31 00:00:00 MST 2008)

Donna a the whole team is amazing if you have a severe migraine! Very good care.


StarStarStarStarStar I have been a patient with satellite med since ... —    (Patient since Tue Apr 28 00:00:00 MDT 2009)

I have been a patient with satellite med since 2006 and I think the staff and doctors are great here. It is so wonderful to have a doctors office that follows Christian beliefs.


StarStarStarNo StarNo Star Very pleased with the nurse practitioner that I... —    (Patient since Tue Oct 03 00:00:00 MDT 2006)

Very pleased with the nurse practitioner that I see. However, when I call to make an appointment, I was in hold for over 10 min before anyone picked up. Communication with your pharmacy and NP is lacking.


StarStarStarStarStar Great place in my opinion. —    (Patient since Tue Aug 15 00:00:00 MDT 2006)

I have been coming here for years, and am pleased with staff of great Doctors and Nurses. I have always been treated well by who ever i have been seen by. I prefer Satellite Med over the other clinics here in Cookeville.


StarStarStarStarStar Dr. Cates has been a great help with my wife an... —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

Dr. Cates has been a great help with my wife and I ever since he has become our Dr. I can see why Cookeville voted him and Satellite Med the best.


StarStarStarStarStar Professional and as speedy as possible.  —    (Patient since Sat Aug 11 00:00:00 MDT 2012)

Professional and as speedy as possible.


StarStarStarStarStar fast ,and dependable service. very satisfied. —    (Patient since Wed May 09 00:00:00 MDT 2018)

fast ,and dependable service. very satisfied.


StarStarStarStarStar My practitioner Heather Cathey is wonderful. Sh... —    (Patient since Thu Jan 23 00:00:00 MST 2014)

My practitioner Heather Cathey is wonderful. She is why I continue to go to Sat. Med.


StarStarStarStarNo Star Dr. Cates is amazing and very knowledgeable but... —    (Patient since Sat May 12 00:00:00 MDT 2007)

Dr. Cates is amazing and very knowledgeable but the staff are slow to respond when getting refills or calls returned. Number one complaint in the community is its hard to get anything done after visiting satellite med. Takes several calls, speaking to several people etc to get test results, help with insurance claims or get refills.


StarStarStarNo StarNo Star I had an appointment for 1420 and had to wait 5... —    (Patient since Mon Dec 29 00:00:00 MST 2008)

I had an appointment for 1420 and had to wait 50 minutes before being seen by the provider. If you have an appointment, you should not have to wait that long. My time is valuable.


StarStarStarStarStar Pleased with Satellite Med. Very help full and ... —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

Pleased with Satellite Med. Very help full and easy to set up appointments.


StarStarStarStarNo Star Online presence needs to be done better with yo... —    (Patient since Fri Sep 24 00:00:00 MDT 2010)

Online presence needs to be done better with your website.


StarStarStarStarStar This was my first visit. I needed to see a dr b... —    (Patient since Thu May 03 00:00:00 MDT 2018)

This was my first visit. I needed to see a dr before work and got in and out in a very reasonable time at 7:15 am was out by 8:05. (My reg dr office does not open this early) Amy Kacho was very courteous and knowledgeable of my issue. Would definitely recommend to family and friends.


StarStarStarStarStar Jim and Felicia Steele think Dr. Cates is GREAT... —    (Patient since Wed Sep 15 00:00:00 MDT 2010)

Jim and Felicia Steele think Dr. Cates is GREAT!! Along with the staff too.


StarStarStarStarStar Everyone at Satellite Med was very friendly. Dr... —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

Everyone at Satellite Med was very friendly. Dr. Cates was very helpful and took time to answer my questions.


StarStarStarStarStar Satellite Med is a convenient and timely altern... —    (Patient since Wed Jan 26 00:00:00 MST 2011)

Satellite Med is a convenient and timely alternative to the emergency room for sudden non-life threatening illness. I have depended on you twice in the past few years, and I have been able to get help immediately where it would have taken days or weeks to get in to see my own personal physician. In my extreme discomfort--the staff were friendly, compassionate, understanding and accommodating. I especially appreciate the dedication to spiritual values and that aspect of life. Thank you for curing me. Thank you for understanding and appreciating my needs.


StarStarStarStarStar Friendly and caring staff. Short wait time.  —    (Patient since Mon Feb 02 00:00:00 MST 2009)

Friendly and caring staff. Short wait time.


StarStarStarStarStar Great personnel, great (timely) service, reasoa... —    (Patient since Tue Aug 20 00:00:00 MDT 2013)

Great personnel, great (timely) service, reasonable costs.


StarStarStarStarStar Appreciative. —    (Patient since Tue Dec 29 00:00:00 MST 2009)

Quick, courteous service and help with my ailment.


StarStarStarStarStar Everyone was so nice and helpful. Donna was ex... —    (Patient since Mon Nov 17 00:00:00 MST 2014)

Everyone was so nice and helpful. Donna was exceptional in examining, questioning and diagnosing me. She ordered tests that were informative and helped to rule out certain things.


StarStarStarStarStar Considering selecting routine provider from you... —    (Patient since Mon Apr 30 00:00:00 MDT 2018)

Considering selecting routine provider from your group.


StarStarStarStarStar Everyone is always so professional and friendly... —    (Patient since Mon Aug 27 00:00:00 MDT 2007)

Everyone is always so professional and friendly. Very eager to help.


StarStarStarStarStar The staff are very courteous and listening and ... —    (Patient since Wed Jun 03 00:00:00 MDT 2009)

The staff are very courteous and listening and the visits are in the minimum amount of time out of your schedule.


StarStarStarStarStar I can't imagine going anywhere else. —    (Patient since Tue Feb 03 00:00:00 MST 2009)

I can't imagine going anywhere else.


StarStarStarStarStar Everything went great, this will be where I go ... —    (Patient since Mon Apr 23 00:00:00 MDT 2018)

Everything went great, this will be where I go for now on during college


StarStarStarStarStar Service was a lot faster and Doctor Cates was g... —    (Patient since Fri Dec 29 00:00:00 MST 2006)

Service was a lot faster and Doctor Cates was great


StarStarStarNo StarNo Star The doctor was very good but it was to long of ... —    (Patient since Mon Nov 14 00:00:00 MST 2011)

The doctor was very good but it was to long of a wait. 3 hours and only a urine culture is to long.


StarStarStarStarStar Always feel comfortable with staff and the sett... —    (Patient since Fri Nov 06 00:00:00 MST 2009)

Always feel comfortable with staff and the setting!


StarStarStarStarStar April Looper has helped me with my problems fro... —    (Patient since Sat Mar 10 00:00:00 MST 2018)

April Looper has helped me with my problems from the first time I saw her. She listens and explains details and seems like she really enjoys helping people.


StarStarStarStarStar Great staff —    (Patient since Tue Nov 28 00:00:00 MST 2006)

Excellent medical staff, convenient to have test, X-rays on site when you are sick or injured you do not feel like running to different locations for test. Have always treated me well.


StarStarStarStarStar Dr. Cates and staff are caring and professional... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

Dr. Cates and staff are caring and professional. You can tell they truly are interested in getting you back on track.


StarStarStarStarStar Very satisfied patient  —    (Patient since Tue Apr 17 00:00:00 MDT 2018)

Very pleasant experience. Everyone so nice and courteous and helpful. Highly recommend to all my friends and neighbors


StarStarNo StarNo StarNo Star Disappointed in this clinic. —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

When I started coming to Satellite Med, this clinic was very prompt in getting back with the patient if you called in. It is very disappointing when you come here that you have to wait in the waiting area for 1/2 hour and then when you get to the exam room, another 1/2 hour. The last time I was in here I was here for over 3 hours. I'm planning on looking for another clinic that can better serve the patient.


StarStarStarStarStar I like having Dr. Cates as my doctor. I think h... —    (Patient since Fri Aug 11 00:00:00 MDT 2006)

I like having Dr. Cates as my doctor. I think he is the best doctor that I have had.


StarStarStarStarStar Excellent caring staff... —    (Patient since Wed Feb 08 00:00:00 MST 2012)

Kelly Allbritton & Cheryl Wathen are excellent care givers. All the staff is extremely thorough with all issues you may have. My allergy nurse Ginger keeps my allergy concerns under review. She is ready with helpful remedies on seasonal allergies. I never have to wait on my allergy shots. This place will provide you with all the medical care and testing you or your family may need.


StarStarStarStarStar Always speedy check in and always treated nicel... —    (Patient since Mon Jan 13 00:00:00 MST 2014)

Always speedy check in and always treated nicely. Love April looper as she listens and takes time to evaluate you properly. Love having the pharmacy there for one trip


StarStarStarStarStar Convenient —    (Patient since Fri Oct 17 00:00:00 MDT 2008)

Everything was explained very clearly. Thank you.


StarStarStarStarStar Was greatly pleased with my visit they made sur... —    (Patient since Tue Feb 24 00:00:00 MST 2009)

Was greatly pleased with my visit they made sure everything was taken care off. If not for them I could have been in serious medical trouble.


StarStarNo StarNo StarNo Star I came in because of cough and aches. I also to... —    (Patient since Wed Oct 12 00:00:00 MDT 2011)

I came in because of cough and aches. I also told her my ears were hurting. The NP ordered an X-Ray and came back with a diagnosis of pneumonia. She said she wanted me to come back in two weeks for a follow up. I would have been fine with that. But, then, she came back in and said she asked the Dr. to look at it, and he agreed that there was pneumonia and they thought I might need an MRI in two weeks to rule out TB or cancer in one area. She said, because I was a non-smoker, it was a very low risk. However, I have depression and anxiety, and this information, which was not necessary for me to have right now, has left me an anxious wreck. It's all I can think about, instead of focusing on healing. I just think she should have been more sensitive about over-sharing prematurely. Additionally, when I got to Kroger, they said my prescription had not been called in. So, I called yesterday to see if I was supposed to have gotten a prescription. I got a call earlier today, telling me they were calling it in now. So, I could have been taking that prescription to start getting better, but didn't have it. I have a two-week follow-up appointment, but I am considering seeking care from another doctor.


StarStarStarStarStar You guys are great and I love April she is just... —    (Patient since Thu Feb 28 00:00:00 MST 2008)

You guys are great and I love April she is just who I need for my care.


StarStarStarStarStar I really trust the care I get from Dr. Cates. H... —    (Patient since Tue Dec 12 00:00:00 MST 2006)

I really trust the care I get from Dr. Cates. He is always so caring and actually listens. He never acts like he is too busy.


StarStarStarStarStar Great services and caring staff —    (Patient since Thu Mar 22 00:00:00 MDT 2007)

Great services and caring staff


StarStarStarStarStar Dr. Cates is the most knowledgeable, compassion... —    (Patient since Tue May 22 00:00:00 MDT 2012)

Dr. Cates is the most knowledgeable, compassionate and caring provider I have ever experienced.


StarStarStarStarStar I love Heather Cathey.. been seeing her for yea... —    (Patient since Thu Mar 04 00:00:00 MST 2010)

I love Heather Cathey.. been seeing her for years, she is great


StarStarStarStarStar Everyone at Sat. Med has always be very courteo... —    (Patient since Tue Apr 22 00:00:00 MDT 2008)

Everyone at Sat. Med has always be very courteous and professional. We love the faith based setting as well. We feel very respected and at home there. We recommend Sat. Med to everyone!


StarStarStarStarStar I like your convience. However it seems tome yo... —    (Patient since Thu Mar 08 00:00:00 MST 2012)

I like your convience. However it seems tome you discrimate against senior citizens. Flaming you do not except their Medicare benifits. Huuummm they are not benifits. We worked hard paid in for our working life time to Medicare and I still pay 135 a month from my SSI check! Then you insult us by lumping us with people with free insurance that won’t work never has worked for insurance. It kinda sickens me. I paid 100 dollars from my SSI to your company yesterday and you refused to submit my claim to my insurance. I know it’s all dollars to you as a company please when you live on $930 a month and are made to pay $134 a month for insurance don’t we deserve the courtesy of you filing our insuranc? You ask for my opinion. You got it.


StarStarStarStarStar Cheryl is the best. She spent over an hour with... —    (Patient since Wed Apr 02 00:00:00 MDT 2014)

Cheryl is the best. She spent over an hour with me to help figure out the pain in my shoulder and to give me relief. I never feel like I’m on a time restraint when she’s with me. She’s great!!!


StarStarStarStarStar Absolutely the best around. Took time to listen... —    (Patient since Wed Feb 25 00:00:00 MST 2009)

Absolutely the best around. Took time to listen. Made my concerns theirs.


StarStarStarStarStar Stephanie was my nurse practitioner and she was... —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Stephanie was my nurse practitioner and she was great. I have never had someone be that thorough. Would highly recommend her and would want to see her when I return for future appointments.


StarStarStarStarStar I went in for a spider bite which turned out to... —    (Patient since Fri Oct 26 00:00:00 MDT 2012)

I went in for a spider bite which turned out to be a brown recluse. They knew exactly how to treat it and had the medicine readily available at their pharmacy.


StarNo StarNo StarNo StarNo Star I told the lady at the front desk I dropped a 1... —    (Patient since Fri Feb 16 00:00:00 MST 2007)

I told the lady at the front desk I dropped a 100 lb weight on my foot and needed to have an X-ray done to make sure nothing was broke. She made sure to take my copay before I saw anyone. THEN I was told they needed an X-ray to diagnose (DUH) BUT the X-ray machine was down and hopefully would have it fixed tomorrow. This is absolutely horrible business practice. I should have been told at the front desk BEFORE my money was taken that they couldn’t X-ray my foot last night so that I could have went elsewhere. But of course that’s the very reason my money was taken before I was told, which is downright dirty and unethical. That’s not even the worst part. They tried to get me to buy a $209 boot to wear BEFORE they even knew what was wrong and if the boot was even needed! If their was anything “Christian” like to this business like you advertise all over the place, you would refund my $35 copay that I paid for no reason. I received no services last night and was completely taken advantage of. I left there and went to another walk in clinic and had an excellent experience. I will die before I ever step foot in satellite med again and will tell everyone I know about my experience there.


StarStarStarStarStar The staff is wonderfulThis is my go to for urg... —    (Patient since Sat Mar 24 00:00:00 MDT 2012)

The staff is wonderful This is my go to for urgent care and primary care!


StarStarStarStarStar Great place to go for medical issues. Dr. Cates... —    (Patient since Thu Jun 25 00:00:00 MDT 2009)

Great place to go for medical issues. Dr. Cates is a awesome Dr


StarStarStarStarStar THE ENTIRE STAFF WAS SO FRIENDLY AND NICE GOT ... —    (Patient since Mon Nov 10 00:00:00 MST 2008)

THE ENTIRE STAFF WAS SO FRIENDLY AND NICE GOT ME IN ASAP CAME INTO MY ROOM AND TOLD ME THE DOCTOR SHOULD SEE ME VERY SOON DOCTOR AND NURSE WAS SOOO NICE AND FRIENDLY


StarStarStarStarStar They spend time explaining your problems and ge... —    (Patient since Tue Dec 26 00:00:00 MST 2017)

They spend time explaining your problems and generally are very sincere


StarStarStarStarStar Everyone did a great job! —    (Patient since Thu Jun 07 00:00:00 MDT 2007)

Everyone did a great job! Very friendly professional and understood when I spoke of limitations and options. Very positive solution focused. Thank you!


StarStarStarStarStar Great care. Finding out cause then treating.  —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Great care. Finding out cause then treating.


StarStarStarStarStar  —    (Patient since Fri Mar 18 00:00:00 MDT 2011)

Satellite Med has always met or exceeded my expectations in the seven years that I have been with them.


StarStarStarStarStar  —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I have been going to Satellite Med since moving to TN almost 12 years ago because of the excellent medical expertise and the strong Christian based approach with prayer.


StarNo StarNo StarNo StarNo Star Waste of my time —    (Patient since Fri Aug 09 00:00:00 MDT 2013)

The nurse Practitioner who saw me on Monday was thorough and nice. However, on my follow up that was scheduled on Thursday with the ultrasound tech there were several significant problems. First, I waited for 45 mins in the lobby for my appointment. They called me to tell me it would be another 20 mins before I went back. Then, they asked if I had eaten. I had, because I had had NO instructions not to eat. They told me I would have to reschedule. A total waste of my time. I live 30 mins from Cookeville, waited 45 to no even see anyone!


StarStarStarStarStar I have been coming to Satellite Med for over 5 ... —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

I have been coming to Satellite Med for over 5 years. Great staff and always a great experience. Kelly Allbriton, PA IS FABOULOUS!!


StarStarStarStarStar I have been going to satellite med for a while ... —    (Patient since Sat Nov 10 00:00:00 MST 2012)

I have been going to satellite med for a while the Drs and staff are very good and my experience is good would recommend them to everyone


StarStarStarStarNo Star It was always a convenient pleasant experience.... —    (Patient since Wed Oct 04 00:00:00 MDT 2017)

It was always a convenient pleasant experience. Often I needed the money and wanted to share my input.


StarStarStarStarStar Always professional, helpful and know when a pe... —    (Patient since Sat Jan 13 00:00:00 MST 2007)

Always professional, helpful and know when a person is actually sick.


StarStarStarStarStar Staff are always friendly, P.A.'s are well info... —    (Patient since Fri Apr 27 00:00:00 MDT 2007)

Staff are always friendly, P.A.'s are well informed and assistants are ready with a smile. I have used Satellite Med since they opened their doors. I believe prayer connected with heart and soul helps to heal. They listen and allow you to speak your concerns without ever feeling rushed.


StarStarStarStarStar I was a first time walk in patient and my visit... —    (Patient since Thu Mar 08 00:00:00 MST 2018)

I was a first time walk in patient and my visit and experience was great.


StarStarStarStarStar Very Pleased with service.  —    (Patient since Sat Dec 15 00:00:00 MST 2007)

Very Pleased with services. I do know there can be a wait time but i have just tried to work around the busy times. Dr Cates does a great job for me . Support staff has improved and seems more knowledgeable.


StarStarStarStarStar Ahhh, much better.  —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

The nurse that helped me and the nurse practitioner were wonderful. I made an appointment and I was immediately taken back. I think that is the first time that has happened at a doctors office. I had a severe upper respiratory infection. Both thought I had bad asthma, not the case at all. Lungs had that much fluid in them. Yikes. With the one medication she prescribed was able to go back to work in a couple days. Thankful!


StarStarStarStarStar Great services friendly 😀 staff will visit a... —    (Patient since Mon May 07 00:00:00 MDT 2007)

Great services friendly 😀 staff will visit again when needed thank you for everything


StarStarStarStarStar So glad to find a walk in clinic where they tak... —    (Patient since Thu Feb 22 00:00:00 MST 2018)

So glad to find a walk in clinic where they take the time needed and are genuinely concerned for you! I will recommend!


StarStarStarStarStar Every employee was in good spirits very profess... —    (Patient since Mon May 08 00:00:00 MDT 2017)

Every employee was in good spirits very professional


StarStarStarStarStar Excellent service, friendly professional care, ... —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

Excellent service, friendly professional care, Thank you very much April Looper and staff!!


StarStarStarStarStar I love how nice everyone is to me every time I ... —    (Patient since Mon Feb 10 00:00:00 MST 2014)

I love how nice everyone is to me every time I come. They also go above and beyond to check for anything that could be Causing my sickness.


StarStarStarStarStar Appt. scheduling. I am hoping I can do this onl... —    (Patient since Wed May 05 00:00:00 MDT 2010)

Appt. scheduling. I am hoping I can do this online from now on, I am not sure if this is available but will check.


StarStarStarStarStar The people there treat my very nice. —    (Patient since Tue Feb 19 00:00:00 MST 2008)

The people there treat my very nice.


StarStarStarStarStar NP Donna was terrific. She went Above and beyon... —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

NP Donna was terrific. She went Above and beyond.


StarStarStarStarStar Dr. very attentive thorough and nice —    (Patient since Tue Jul 03 00:00:00 MDT 2007)

Dr. very attentive thorough and nice


StarStarStarStarStar I was very happy with the care I received. He... —    (Patient since Mon Jul 07 00:00:00 MDT 2008)

I was very happy with the care I received. Helping me to get diagnosed and test ran. Thank you Kelly and Dr. Cates.


StarNo StarNo StarNo StarNo Star THE PLACE IS A JOKE —    (Patient since Mon Oct 09 00:00:00 MDT 2006)

First let me say because the lady I saw was very nice and really seemed concerned I gave a 1. But I went to them with a rash of some sort I had battled for over 2 weeks with antibiotics and steroids with no luck. They took 2 cultures on 2/8. After many phone calls from me and many left messages, where no one would call me back, I finally got an answer to one of my phone calls and was told it was negative for bacteria and it could take up to a month to get the 2nd one back. I'm still waiting. Also they wanted me into a dermatologist in Lebanon STAT. Well STAT is after me asking about did they get me an appointment , on my many voice mails left, I finally got that someone to answer on Monday 2/19, eleven days after my appointment. I was told I have to wait for the dermatologist to call me , well I didn't wait I called them and made my self an appointment for Wednesday 2/21. Really I suffered 11 days that I could have had an appointment.....grrrrr.... Well then Satellite Med calls me about 2 hours later to say we called to make you an appointment but they said you already have one. REALLY ?!?!?!?! It use to be a wonderful place to go. Now it's a joke !!!! And I am still waiting on my culture , tick, tock , tick , tock. It's all good though , dermatologist did a biopsy and will have results in 7-10 days.


StarStarStarStarStar everyone was extremely nice —    (Patient since Wed May 28 00:00:00 MDT 2014)

everyone was extremely nice


StarStarStarStarNo Star The nurse practitioner that I seen was a very ... —    (Patient since Wed Feb 21 00:00:00 MST 2018)

The nurse practitioner that I seen was a very nice lady and explained what was going on an my options to where I could understand better. The only thing I didn't like was haven to wait on lab results that probably didn't need to have bee taken.


StarStarStarStarStar Great group of knowledgeable doctors and staff.... —    (Patient since Wed Feb 15 00:00:00 MST 2012)

Great group of knowledgeable doctors and staff. Friendly and concerned with the patient and their family.


StarStarStarStarNo Star Have been visiting here for a number of years a... —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

Have been visiting here for a number of years and am always taken care of properly.


StarStarStarStarStar Dr. Tim Adams —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

Very timely, courteous, and best of all Christian faith-based service.


StarStarStarStarStar Good people.  —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Always helpful. Physicians always take time to listen. I don’t feel hurried.


StarStarStarStarStar Good good good —    (Patient since Fri Mar 16 00:00:00 MDT 2007)

Verry good people to work with


StarStarStarStarNo Star Mostly a very good place to go. Appointments ar... —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

Mostly a very good place to go. Appointments are best. Walk in takes a long time, even when I used the call ahead feature.


StarStarStarStarStar Very thorough and staff was great! —    (Patient since Wed Feb 14 00:00:00 MST 2018)

Very thorough and staff was great!


StarStarStarStarStar The staff and facility is excellent —    (Patient since Fri May 24 00:00:00 MDT 2013)

The staff and facility is excellent


StarStarStarStarStar Great care by excellent providers! —    (Patient since Tue Feb 13 00:00:00 MST 2007)

Satellite med has excellent providers! Every time I have been seen, the providers have been very knowledgeable, friendly, and go above and beyond to give the best care possible. I will say they are difficult to get in touch with and I rarely can reach them via telephone, which can be quite frustrating...but once in, the care provided is top notch!


StarStarStarStarStar Donna and all the staff that took care of me fr... —    (Patient since Wed Dec 31 00:00:00 MST 2008)

Donna and all the staff that took care of me from drawing blood to putting in IV and X-ray and CT Scan were all just amazing! I felt so bad and they made me comfortable as possible. Donna has always been excellent anytime I have ever been there.


StarStarStarStarStar I've been coming to sat med since the beginning... —    (Patient since Wed Mar 04 00:00:00 MST 2009)

I've been coming to sat med since the beginning, and even with my move to lenoir city, I still come!! Always have received the best care from everyone there!


StarStarStarStarStar I have been going there as long as I can rememb... —    (Patient since Tue Aug 18 00:00:00 MDT 2009)

I have been going there as long as I can remember. I work at Cookeville Regional Medical Center, but prefer to seek treatment at Satellite Med. Easy peasey........


StarStarStarStarStar Outstanding in every way. —    (Patient since Thu Apr 06 00:00:00 MDT 2006)

Outstanding in every way.


StarStarNo StarNo StarNo Star I usually don’t have any complaints about satel... —    (Patient since Sat Nov 26 00:00:00 MST 2011)

I usually don’t have any complaints about satellite Med but this visit we got there at 7:50am and didn’t see the provider until 9:25. I didn’t care about our provider this time. She didn’t seem very attentive to us.


StarStarStarStarStar Christian Atmosphere!!! —    (Patient since Sat Feb 28 00:00:00 MST 2015)

I always use Satellite Med for my medical needs, fast, friendly service. Christian atmosphere is the main reason, but the hours are convenient for me.


StarNo StarNo StarNo StarNo Star waited 2 hours to be looked at and only 2 other... —    (Patient since Mon Sep 28 00:00:00 MDT 2009)

waited 2 hours to be looked at and only 2 other patients there with me. Staff wasn't very nice. Im sick and can't hardly breathe with a 12 year old with adhd locked in a room for 2 hours waiting to be seen. Imagine!!!!! The last time we were there we forgot about but I was so sick , I thought I would give your clinic another try.


StarStarStarStarStar Thanks! —    (Patient since Sat Oct 13 00:00:00 MDT 2012)

Satellite Med is very thorough. I am so thankful for the BEST treatment and the convenient hours. Dr. Cates and Stephanie Maggart are tops in my book!


StarNo StarNo StarNo StarNo Star Very Disappointed in the service level —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

I am very disappointed and surprised. See item 11. Below.


StarStarStarStarStar I have only had one bad experience. So please g... —    (Patient since Mon Dec 22 00:00:00 MST 2008)

I have only had one bad experience. So please go to satellite med for your health.


StarStarStarStarStar The wait is long sometimes but they are always ... —    (Patient since Sat Feb 13 00:00:00 MST 2016)

The wait is long sometimes but they are always so caring and attentitive to your needs.


StarStarStarStarStar Highly recommended —    (Patient since Thu Nov 02 00:00:00 MST 2006)

I recommend the clinic because of highly competent and caring health care providers. Lab and pharmacy services are very convenient.


StarStarStarStarStar Excellent Service. Wonderful people! —    (Patient since Wed Feb 07 00:00:00 MST 2018)

The folks at Satellite Med were kind, courteous and professional. They took great care of me, and their services were priced VERY reasonably. I will be referring them to everyone I know who is looking for quality, affordable healthcare.


StarStarStarStarStar I have had good experiences overall  —    (Patient since Thu Oct 25 00:00:00 MDT 2007)

I have had good experiences overall with walk in and family practice sides. Not sure if Ms. Looper is nurse practitioner or doctor but I have been very impressed every time I have saw her.


StarStarStarStarStar Staff was friendly . I was and out . —    (Patient since Wed Oct 19 00:00:00 MDT 2011)

Staff was friendly . I was and out .


StarStarStarStarStar Wonderful supportive care during my visits. —    (Patient since Thu Feb 05 00:00:00 MST 2009)

Wonderful supportive care during my visits.


StarStarStarStarStar Excellent affordable care —    (Patient since Wed Jan 31 00:00:00 MST 2018)

Made an appointment and got in to see the doctor two days later. Incredibly short wait to see him. He was super knowledgeable about what ailed me. And for someone with no health insurance, I was thrilled with the affordability of the visit and subsequent tests run. I finally have a PCP after 20 years without one.


StarStarStarStarStar I Love Dr. Cates and all the staff at Satellite... —    (Patient since Fri Mar 25 00:00:00 MDT 2016)

I Love Dr. Cates and all the staff at Satellite Med, Such a caring, God Loving group and Doctors who care enough to listen and find out what is going on in patients world, I went to doctors for years not understanding and now I have a Dr. along with his staff who really do take great care of me and I feel like I am with family..God Bless all of you <3


StarStarStarStarStar Every one is very helpful and kind. The doctor... —    (Patient since Thu Oct 30 00:00:00 MDT 2008)

Every one is very helpful and kind. The doctor and LPN that I see are very knowledgeable and thorough.


StarStarStarStarStar Very caring drs and gave great recommendations ... —    (Patient since Tue Dec 26 00:00:00 MST 2017)

Very caring drs and gave great recommendations for better health, not in a rush which makes you feel they care about your situation!!!


StarStarStarStarStar Good Experience  —    (Patient since Fri Nov 22 00:00:00 MST 2013)

I seen Donna Winningham. She was AWESOME! Super nice and easy to talk to. She seemed like she really cared. She really seemed like she knew what she was talking about. I will definitely see her again there. Also the whole time I was there the staff was cleaning everything after it was used. I only wish it didn't take 2 hours to be seen and 30 minutes in a room waiting to be seen.


StarStarStarStarStar The wait was not very long & every one was Frie... —    (Patient since Fri Feb 08 00:00:00 MST 2008)

The wait was not very long & every one was Friendly & seemed to care about you & your condition!!


StarStarStarStarStar Yearly check up.  —    (Patient since Mon Mar 05 00:00:00 MST 2012)

Yearly check up. Dr. Cates and his staff was very helpful.


StarStarStarStarStar My appointment was to establish as a primary ca... —    (Patient since Fri Jun 12 00:00:00 MDT 2009)

My appointment was to establish as a primary care patient. The doctor spent quite a lot of time with me and went over all of my health issues.


StarStarStarStarStar  —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

This was probably one of the best experiences I have had with a walk in clinic. All of the staff that I encountered were very friendly. The provider that saw me was very thorough. They even stayed over late to make sure I was taken care of. Would definitely recommend this clinic to anyone and will choose them again in the future if needed.


StarStarStarStarStar Lab was very efficient and professional —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Lab was very efficient and professional


StarStarStarStarStar Tackled all my problems and very professional a... —    (Patient since Mon Aug 27 00:00:00 MDT 2007)

Tackled all my problems and very professional as well as friendly.


StarStarStarStarNo Star Have been working with Dr. Kelly Allbright, on ... —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

Have been working with Dr. Kelly Allbright, on knee issues. I like working with her and her team.


StarStarStarStarStar Dr Cates excellent medical provider! —    (Patient since Mon Dec 11 00:00:00 MST 2006)

Dr Cates is extremely thorough and always takes the time to listen to the patient.


StarStarStarStarStar Dr . CATES gives me special treatment!!! —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

Dr . CATES gives me special treatment!!!


StarStarStarStarStar I have always had a very positive experience he... —    (Patient since Fri Jan 28 00:00:00 MST 2011)

I have always had a very positive experience here. Everyone from the receptionist, to the doctors and nurses, the Techs and the Pharmacist are very friendly, warm, and professional.


StarNo StarNo StarNo StarNo Star I waited for more than an hour in serious pain ... —    (Patient since Sat Sep 12 00:00:00 MDT 2015)

I waited for more than an hour in serious pain from a kidney stone. An hour of that time was waiting in a room...


StarStarStarStarStar 10 just awesome and friendly  —    (Patient since Wed May 27 00:00:00 MDT 2009)

10 just awesome and friendly


StarStarStarStarStar Satisfied Sickee  —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

The staff, nurses, and doctors are always very thorough and getting down to your problem and finding a solution. I always leave there feeling confident that every test has been run for my benefit. The time that they take with you on your visit is at the very least five star service and you can tell they give 150%.


StarStarStarStarStar Very pleased with serv —    (Patient since Mon Aug 20 00:00:00 MDT 2007)

Very pleased with service


StarStarStarStarNo Star Everything as smooth as silk. Timely and very c... —    (Patient since Thu Nov 30 00:00:00 MST 2017)

Everything as smooth as silk. Timely and very cordial staff.


StarStarStarStarStar Love the way that Dr. Cates and his team does f... —    (Patient since Fri Jun 29 00:00:00 MDT 2007)

Love the way that Dr. Cates and his team does for me. They always take time for you. That's not every where. The whole team is a 10.


StarStarStarStarStar Pleasantly surprised  —    (Patient since Sat Mar 08 00:00:00 MST 2008)

I made an appt with the family practice. I was checked in and sat in a separate lobby. I only waited about 5 mins. The provider called me back. The doctor(PA)was in shortly behind her. She was very thorough and caring. Very positive experience with April Looper. Would highly recommend her.


StarStarStarStarNo Star Made an early morning appointment, was seen qui... —    (Patient since Fri Jan 30 00:00:00 MST 2009)

Made an early morning appointment, was seen quickly and still made it to work on time.


StarStarStarStarNo Star Great place for having lab work because the pri... —    (Patient since Thu Apr 09 00:00:00 MDT 2009)

Great place for having lab work because the prices are reasonable. The main downfall I have here is it takes so long for test results. I have to call to get my results no one ever calls me.


StarStarStarStarStar Love this place. They are concerned bout you. V... —    (Patient since Thu Jun 25 00:00:00 MDT 2009)

Love this place. They are concerned bout you. Very friendly staff. I recommend this place to everyone.


StarStarStarStarNo Star One of the better clinics I have been to. —    (Patient since Mon Jun 26 00:00:00 MDT 2017)

Friendly staff, helpful and painless. As with most walk in clinics the only difficult part is the waiting time. On a positive side my wait was mostly spent in an actual private room. So overall very good service.


StarStarStarStarStar Excellent care for a cheap price.  —    (Patient since Thu Oct 26 00:00:00 MDT 2006)

Excellent care for a cheap price.


StarStarStarStarStar Satellite Med is a top notch Clinic. I am very ... —    (Patient since Thu May 20 00:00:00 MDT 2010)

Satellite Med is a top notch Clinic. I am very satisfied with all care I have received and trust my Physician totally with my life and healthcare! Thank you Dr. James Cates and your staff!


StarStarStarStarStar The staff is very caring and considerate of you... —    (Patient since Mon Nov 15 00:00:00 MST 2010)

The staff is very caring and considerate of your time and well being.


StarStarStarStarStar It was my first visit as I am new to Cookeville... —    (Patient since Mon Jan 08 00:00:00 MST 2018)

It was my first visit as I am new to Cookeville. I had an earache and could not deal with the ER. I was seen fast and my practitioner was excellent. I will definitely be back the next time I am in need of treatment. Satellite Med is a professional clinic. Thank you! Debra Penn


StarStarStarStarStar Staff very professional, helpful and friendly —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

The staff is very professional, helpful and friendly. They give you clear explanations making sure that you understand everything


StarStarStarStarStar Everyone was extremely polite, professional, an... —    (Patient since Tue May 01 00:00:00 MDT 2012)

Everyone was extremely polite, professional, and down to earth. Very proficient in their jobs. We both were there and treated in only two hours. At other places it has taken 3 to 5 hrs. Very HAPPY with Satellite Med!! 5 stars in my book!!


StarStarStarStarStar Same day service —    (Patient since Thu Dec 15 00:00:00 MST 2016)

I was able to be seem in the same day I needed it, for 2 different medical concerns. I would have had to wait weeks, if not months, to see 2 different specialists in Cookeville. I am very grateful.


StarStarStarStarStar April Looper is a GREAT PROVIDER the time... —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

April Looper is a GREAT PROVIDER and took the time to answer all my questions! Will definitely be back to see her. She is wise and truly cares about her patients.


StarStarStarStarNo Star Waiting time was minimal. all staff were helpfu... —    (Patient since Sat Dec 17 00:00:00 MST 2011)

Waiting time was minimal. all staff were helpful and professional. I left feeling assured with dx and medication prescribed.


StarStarStarStarStar Exceptional service! —    (Patient since Mon Jan 08 00:00:00 MST 2018)

The wait was not long at all especially for a walk in. Everyone was very professional and encouraging. I felt very secure with my treatment and all my questions were answered with confidence. This place is wonderful.


StarStarStarStarStar Always friendly. Always informative.  —    (Patient since Wed Jun 07 00:00:00 MDT 2017)

Always friendly. Always informative.


StarStarStarStarStar Any time I am sick I can go to Sat Med and get ... —    (Patient since Wed Jun 16 00:00:00 MDT 2010)

Any time I am sick I can go to Sat Med and get good treatment. If you go early in the morning you dont have to wait long at all. The staff is always considerate of the way you feel and seem to have compasion for you. I can get my meds there and when you leave you are ready to go home and get better instead of waiting in line to get your meds filled. Yes I would recommend them.


StarStarStarStarStar Lisa Dean, Tiffini Milligan & Dr. Heather Cathe... —    (Patient since Tue Jun 30 00:00:00 MDT 2009)

Lisa Dean, Tiffini Milligan & Dr. Heather Cathey are THE BEST!!! I love Satellite Med!


StarStarStarNo StarNo Star Wait time much too long other than that I think... —    (Patient since Tue Jan 12 00:00:00 MST 2010)

Wait time much too long other than that I think Satellite Med is great


StarStarStarNo StarNo Star All of the people that dealt with men were very —    (Patient since Wed Jan 03 00:00:00 MST 2018)

All of the people that dealt with men were very nice. I liked all of them. My only complaint was that I went in for a rapid strep test, but i was there for over three hours to get a quick test done. I wondered if they forgot about me. The people were all very nice, and not a complaint at all about them or the treatment I received.


StarStarStarStarStar I'm very happy with your service, all the staff... —    (Patient since Thu Sep 04 00:00:00 MDT 2014)

I'm very happy with your service, all the staff are very nice and professional.


StarStarNo StarNo StarNo Star Service is horrible. If it takes that long, th... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

Service is horrible. If it takes that long, there should be more staff.


StarStarStarStarStar ... —    (Patient since Thu Aug 02 00:00:00 MDT 2007)

I was impressed by their caring and thoughtfulness


StarStarStarStarStar GREAT SERVICE AS ALWAYS.  —    (Patient since Tue Jul 19 00:00:00 MDT 2011)

GREAT SERVICE AS ALWAYS.


StarStarStarStarStar Kelly is the best!! Thank you! —    (Patient since Sat Nov 09 00:00:00 MST 2013)

Kelly is the best!! Thank you!


StarStarStarStarStar I was seen promptly and treated kindly. —    (Patient since Sat Aug 11 00:00:00 MDT 2012)

I was seen promptly and treated kindly.


StarStarStarStarStar For years now, We have counted on Satellite Me... —    (Patient since Tue Nov 13 00:00:00 MST 2007)

For years now, We have counted on Satellite Med when we need to see a doctor for an unexpected illness or accident. They have never failed to meet our needs, treat our emergencies and sickness, and make us feel like they genuinely cared about our getting well. A recent visit during the holidays was no different. I saw Dr. Sitesinger within hours of calling, and when I couldn't get an appointment to see my regular physician. Our community is blessed to have Satellite Med and the first rate staff you will see there. They don't need a survey, a recommendation or a rating, just walk in the waiting area and it speaks for itself. Talk to anyone thats been there. Thank you Dr. Case and Donna and Cheryl and Dr. Sitesinger, Bethany, and everyone whose name we don't know yet. We pray you will be blessed 10 times over for all you do to take care of all your patients. Best Wishes to all of you for a prosperous and healthy New Year and thank you for being there for us when we need you. Jim & Tammy Cobb


StarStarStarStarStar I would be very likely to recommend someone to ... —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

I would be very likely to recommend someone to your practice


StarStarStarStarStar Quick and efficient service  —    (Patient since Fri Dec 29 00:00:00 MST 2017)

Quick and efficient service


StarStarStarStarStar Kelly is great. Nice, knowledgeable and attenti... —    (Patient since Thu Jan 24 00:00:00 MST 2008)

Kelly is great. Nice, knowledgeable and attentive.


StarStarStarStarStar Great service —    (Patient since Tue Apr 14 00:00:00 MDT 2009)

My wife and I both saw young man named Adam he was very thorough and explained all that was going on with our illnesses in terms we could understand after all the testing and results we picked our medicine up at the pharmacy at Satellite Med and headed home very convenient


StarStarStarStarStar I would recommend satellite med to all! I have ... —    (Patient since Mon Apr 15 00:00:00 MDT 2013)

I would recommend satellite med to all! I have always been treated very well.


StarStarStarStarStar  —    (Patient since Wed Dec 27 00:00:00 MST 2017)

I had very good service in a timely matter.


StarStarStarStarStar Everyone was very nice and very thorough  —    (Patient since Sat Oct 24 00:00:00 MDT 2009)

Everyone was nice snd very thorough


StarStarStarStarStar I was treated really good!! —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

I was treated really good!!


StarStarStarStarStar I am always treated with respect and courtesy a... —    (Patient since Thu Apr 06 00:00:00 MDT 2006)

I am always treated with respect and courtesy at Satellite Med. Dr. Cates is a fine physician. Most recently I saw April Looper, PA and was very impressed by her thoroughness.


StarStarStarNo StarNo Star Good healthcare, but wait times are long —    (Patient since Mon Nov 30 00:00:00 MST 2015)

I have always had good service for my family and my own needs. They always provide cost effective services that keep us healthy. My only complaint is the longer than expected wait time. On my last visit, it took nearly 2 hours to get seen by one of the caregivers. Previous experiences were similar. Good things come to those that wait?


StarStarStarStarStar BEST —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

Best place to come to, best doctors, best service, best atmosphere (pro-Bible!) with the best price.


StarStarStarStarStar I didn't have an appointment so I used the "Cal... —    (Patient since Fri Apr 23 00:00:00 MDT 2010)

I didn't have an appointment so I used the "Call Ahead" option. I only waited about 10-15 minutes, which was great since I wasn't feeling well.


StarStarStarStarStar Just learning about all of the different option... —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

Just learning about all of the different options


StarNo StarNo StarNo StarNo Star I waited one hour to get a vaccine and blood wo... —    (Patient since Mon Mar 12 00:00:00 MDT 2012)

I waited one hour to get a vaccine and blood work. I left after waiting an additional 10 minutes after vaccine because I had somewhere to be. So, I never had the blood work done.


StarStarStarStarStar Great experience with the best PA —    (Patient since Sat Aug 30 00:00:00 MDT 2014)

April Looper was very thorough and knowledgeable during my visit. Would highly recommend her to anyone and trust her opinion. She is a valuable asset


StarStarStarStarStar Very impressed  —    (Patient since Tue Oct 30 00:00:00 MDT 2012)

Very impressed received good care from a friendly doctor would visit again


StarStarStarStarStar Lab services  —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Lab services were prompt and the technician was courteous and professional


StarStarStarStarStar Friendly and not too long of a wait considering... —    (Patient since Wed Jan 15 00:00:00 MST 2014)

Friendly and not too long of a wait considering I was a walk in.


StarStarStarStarStar A good place to go !. —    (Patient since Wed Dec 13 00:00:00 MST 2017)

Everyone was friendly and efficient. The nurse was experienced and also very good at her profession. I recommend.


StarStarStarStarStar Great service and very concerned with me proble... —    (Patient since Thu Oct 04 00:00:00 MDT 2007)

Great service and very concerned with me problem couldn't ask for better


StarStarStarStarStar Knowledgeable medical staff and in house pharmacy. —    (Patient since Thu Dec 14 00:00:00 MST 2006)

Great service! Knowledgeable medical staff and pharmacy medicine prescriptions can be picked up before you leave the building! If you arrive early when they open, then you can get in and out quickly.


StarStarStarStarStar  —    (Patient since Mon Oct 27 00:00:00 MDT 2008)

God is using you to help his people.


StarStarStarStarStar I have told many of my friends and they do come... —    (Patient since Tue Dec 12 00:00:00 MST 2006)

I have told many of my friends and they do come there. I love Dr. Cates, he really cares and makes me feel like my health is important to him.


StarStarStarStarStar I feel that Dr. Cates is one of the few doctor'... —    (Patient since Wed Aug 27 00:00:00 MDT 2008)

I feel that Dr. Cates is one of the few doctor's left that really cares about his patients. Thanks for caring.


StarStarStarStarStar I've been very happy with Satellite Med. I woul... —    (Patient since Thu Apr 02 00:00:00 MDT 2009)

I've been very happy with Satellite Med. I wouldn't hesitate to recommend them to anyone looking for a medical provider.


StarNo StarNo StarNo StarNo Star I tried to call before hand to see how long the... —    (Patient since Tue Sep 18 00:00:00 MDT 2007)

I tried to call before hand to see how long the wait would be, but no answer for my multiple tries over 20 minutes time. I had to wait an hour for someone to see me while the two people that were walk ins had come and gone. Once in the room I had to wait another hour before anyone saw me. I went to satellite med because I thought it would be quick to get checked, but there was nothing quick about my visit.


StarStarStarStarStar They actually take time to listen & look at issues —    (Patient since Tue Sep 26 00:00:00 MDT 2017)

Satellite Med has been wonderful the few times I have been in. I am a student at Tech and the doctor on campus never takes the time to actually check and listen when I tell them whats wrong. Last time I was sick went to the on-campus doctor first and was told I just had allergies, I told them that was not what was going on but they refused to listen. I kept getting worse and went to Satellite Med a couple days later and they took me back after waiting about 15 minutes ran tests and they told me I had a weird strain of strep but it was obvious because of the way my throat looked. Because they actually took the time to listen to me and check what I was telling them was hurting I got the medicine I needed to get better. I will be back to Satellite Med for sure instead of wasting time at the clinic next time I'm sick.


StarStarStarStarStar Can't say enough good things about Dr. Cates an... —    (Patient since Wed Jan 31 00:00:00 MST 2007)

Can't say enough good things about Dr. Cates and his entire staff !!!!


StarStarStarStarStar Everyone was very friendly and thorough in trea... —    (Patient since Wed Jan 14 00:00:00 MST 2009)

Everyone was very friendly and thorough in treating my son.


StarStarStarStarStar Great and timely service. —    (Patient since Thu Nov 30 00:00:00 MST 2017)

Great and timely service.


StarStarStarStarStar I feel that the medical professionals truly car... —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

I feel that the medical professionals truly care about me as a patient. They do not rush through our time together and make sure they ask enough questions to make a proper diagnosis. I think helping me to feel better is a main priority at Satellite Med.


StarStarStarStarStar I have been a patient since 2009. Very satisfie... —    (Patient since Fri Aug 14 00:00:00 MDT 2009)

I have been a patient since 2009. Very satisfied.


StarStarStarStarStar Very pleasant medical team. —    (Patient since Thu Nov 30 00:00:00 MST 2017)

Very pleasant medical team.


StarStarStarStarStar My appointment couldn't have went smoother I... —    (Patient since Mon Jan 04 00:00:00 MST 2010)

My appointment couldn't have went smoother I was quick to get back to was quick to get back to the Family Practice area and didn't have to wait very long and Dr. Cates was very thorough with his explanation of my issue. A care plan was put in place and I'm already seeing positive results


StarStarStarStarStar I have been coming to Satellite Med for over 10... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I have been coming to Satellite Med for over 10 years because of the superlative service. Besides the expert caliper of medical diagnosis and treatment, the care is supplemented with prayer.


StarStarStarNo StarNo Star Staff was friendly and courteous. 2 hour 15 min... —    (Patient since Wed Nov 29 00:00:00 MST 2017)

Staff was friendly and courteous. 2 hour 15 minute visit was excessive even for a walk in.


StarStarStarStarStar Always professional and very effective. Kind an... —    (Patient since Wed May 08 00:00:00 MDT 2013)

Always professional and very effective. Kind and caring I have been a patient ongoing for over four years and have always been satisfied and thankful to have Satelite med and heather Cathy as my health provider.


StarStarStarStarStar Wonderful NP Donna Winningham. Caring and answe... —    (Patient since Sat Sep 26 00:00:00 MDT 2009)

Wonderful NP Donna Winningham. Caring and answered my questions.


StarStarStarStarStar Friendly staff and very knowledgeable nurses an... —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

Friendly staff and very knowledgeable nurses and doctors. They really care about each patient.


StarStarStarStarStar Dr Cates is a great guy.. He was genuainely con... —    (Patient since Fri Jul 11 00:00:00 MDT 2008)

Dr Cates is a great guy.. He was genuinely concerned about my well being.


StarStarStarStarStar Great place when you are sick —    (Patient since Sat Jun 08 00:00:00 MDT 2013)

I have been coming to Satellite Med for s few years now and have always been satisfied with the service and staff. You are treated with concern and kindness through the entire visit.


StarStarStarStarStar great place to go fast and friendly, —    (Patient since Fri Sep 06 00:00:00 MDT 2013)

great place to go fast and friendly,


StarStarStarStarStar Dr.Cates and staff are all a Blessing. —    (Patient since Fri Mar 25 00:00:00 MDT 2016)

Dr.Cates and staff are all a Blessing.


StarStarStarStarStar Fantastic Primary Care and urgent care Doctors ... —    (Patient since Sat Mar 24 00:00:00 MDT 2012)

Fantastic Primary Care and urgent care Doctors


StarStarStarStarStar I was seen very promptly and the staff was terr... —    (Patient since Wed Feb 16 00:00:00 MST 2011)

I was seen very promptly and the staff was terrific...thanks!


StarStarStarStarStar The service was excellent, no complaints. —    (Patient since Thu Mar 22 00:00:00 MDT 2007)

The service was excellent, no complaints.


StarStarStarNo StarNo Star Failed to recognize my name —    (Patient since Wed Nov 22 00:00:00 MST 2017)

First of all, Katarina is my middle name. My first name that I go by is Alexandra! I told the front office lady my name and gave her my driver's license and it still was input wrong. The nurse even called me by it and I said no, my name is Alexandra and it still has not been corrected. At least my pharmacy had enough sense to identify the correct patient by the correct name.


StarStarStarStarStar Staff is very nice and attentive to your needs.... —    (Patient since Tue Nov 21 00:00:00 MST 2017)

Staff is very nice and attentive to your needs. Service is quick and thorough.


StarStarStarStarStar Love coming there all of the staff are so helpf... —    (Patient since Thu Jun 18 00:00:00 MDT 2009)

Love coming there all of the staff are so helpful and friendly I feel I am being listened to


StarStarStarStarStar I felt very taken care of by Stephanie and her ... —    (Patient since Tue Nov 21 00:00:00 MST 2017)

I felt very taken care of by Stephanie and her team.


StarStarStarStarNo Star Ear ache. Didn't want to go to Dr. Hoped it... —    (Patient since Thu Jan 23 00:00:00 MST 2014)

Ear ache. Didn't want to go to Dr. Hoped it would go away. Turns out seeing a professional was a last resort and the team got my issue resolved rather quickly. Very glad I went. Very glad I got good care by patient providers!


StarStarStarStarStar April Looper was super polite, and really easy ... —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

April Looper was super polite, and really easy to talk to... super helpful and nice!


StarStarStarStarStar Always have great service and great care, frien... —    (Patient since Sat Mar 29 00:00:00 MDT 2008)

Always have great service and great care, friendly staff, short wait time and nice facility.


StarStarStarStarStar Staff very helpful and knowledgeable —    (Patient since Mon Nov 19 00:00:00 MST 2007)

Staff very helpful and knowledgeable


StarStarStarStarStar TUTCO'S Environmental, Health, & Safety Mgr. —    (Patient since Mon Nov 12 00:00:00 MST 2007)

I could not for any better service. Dr. Cates has a great staff and the wait time wasn't long at at. I was told that I should be better in a couple of days and I was. Thanks to the great staff at satellite Med.


StarStarStarStarStar Dr Cates is, by far, the best doctor I have EVE... —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Dr Cates is, by far, the best doctor I have EVER been to see. He is not only a brilliant doctor but he so companionate, caring and determined. Praise God that I finally feel I may get an answer to my 13+ year health dilemma.


StarStarStarNo StarNo Star Sad  —    (Patient since Thu Jan 19 00:00:00 MST 2017)

I love this facility and I used to have the utmost faith in your services but after seeing you guys 3 times for the same issue (over a 6 month span) and it not being investigated (just brushing me off with the same diagnosis) bums me out a little bit.....


StarStarStarStarNo Star  —    (Patient since Fri Mar 06 00:00:00 MST 2009)

in need of a doctor i can see when i come in they are to set me up with one i hope


StarStarStarStarStar Professional, friendly and kind. —    (Patient since Mon Jan 04 00:00:00 MST 2016)

The staff if very friendly at Satellite Med. They are professional and kind, as well. I would recommend them.


StarStarStarStarStar Very much trusted group for me and my husband. ... —    (Patient since Thu Jun 04 00:00:00 MDT 2009)

Very much trusted group for me and my husband.


StarStarStarStarStar I like how friendly everyone is.  —    (Patient since Tue Aug 18 00:00:00 MDT 2015)

I like how friendly everyone is.


StarStarStarStarStar My experience with the staff at satellite med h... —    (Patient since Thu Feb 17 00:00:00 MST 2011)

My experience with the staff at satellite med has been wonderful. They take the time to listen to me.


StarStarStarNo StarNo Star It takes a long wait to see anyone once I'm sig... —    (Patient since Tue Nov 15 00:00:00 MST 2011)

It takes a long wait to see anyone once I'm signed in the front door.


StarStarStarStarStar Excellent care, very nice caring staff, been go... —    (Patient since Fri Mar 21 00:00:00 MDT 2008)

Excellent care, very nice caring staff, been going here for years


StarStarStarStarStar Courteous, friendly, professional, reasonable w... —    (Patient since Sat Dec 17 00:00:00 MST 2016)

Courteous, friendly, professional, reasonable waiting time.


StarStarStarStarStar The staff was friendly, and the wait-time was r... —    (Patient since Thu Dec 18 00:00:00 MST 2008)

The staff was friendly, and the wait-time was reasonable. The care was extremely professional, and the doctor was personable.


StarStarStarStarStar Great visit! —    (Patient since Tue Nov 07 00:00:00 MST 2017)

Everyone was fantastic from the front to the provider. Thank you so much!


StarStarStarStarStar Dr Cates is great! He explains things very well... —    (Patient since Mon Feb 26 00:00:00 MST 2007)

Dr Cates is great! He explains things very well too!


StarStarStarStarStar I love coming here. Even though I live and wor... —    (Patient since Mon Apr 19 00:00:00 MDT 2010)

I love coming here. Even though I live and work in another city I will always drive to Cookeville to come to you'll.


StarStarStarStarStar Satellite Med is our "go to" for primary care a... —    (Patient since Fri May 24 00:00:00 MDT 2013)

They are fantastic as a Primary Care provider and for emergencies/urgent visits too


StarNo StarNo StarNo StarNo Star Poor service —    (Patient since Mon Aug 11 00:00:00 MDT 2014)

My son and I was there on Saturday November 4th waited almost 3 hours then another hour in the room for the nurse to tell me to go home and use Salt water and if still sick come back Monday for antibiotics. My son and I have been sick for 4 days now and just want to feel better. Why not give us the medication then instead of waiting till Monday. I paid my bill for both of us but for that outcome I don’t think I will return to the clinic.


StarStarStarStarStar Total Care —    (Patient since Tue Feb 03 00:00:00 MST 2009)

As a patient of Dr. Cates for 8 years, I do not see me leaving anytime soon!


StarStarStarStarStar Everyone was nice and friendly especially the u... —    (Patient since Wed Feb 17 00:00:00 MST 2010)

Everyone was nice and friendly especially the ultrasound technician. Front desk, looked as everyone was stressed, but most offices people are stressed.


StarStarStarStarStar The Nurse Practicner was a great service! —    (Patient since Tue Oct 31 00:00:00 MDT 2017)

The Nurse Practicner was a great service!


StarNo StarNo StarNo StarNo Star Waited 2 hours and saw one. —    (Patient since Tue Feb 05 00:00:00 MST 2008)

Waited 2 hours and saw one.


StarStarStarStarStar I have been going to Satellite Med for years an... —    (Patient since Mon Oct 20 00:00:00 MDT 2008)

I have been going to Satellite Med for years and that speaks for itself. And, I will continue to go there, with confidence.


StarStarStarStarStar The staff is very caring and knowledgeable. —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

The staff is very caring and knowledgeable.


StarStarStarStarStar They have a very friendly and attentive staff, ... —    (Patient since Mon May 29 00:00:00 MDT 2017)

They have a very friendly and attentive staff, with no long wait in either the waiting room or the treatment room. I am glad I live nearby.


StarStarStarStarStar All who attended to my visit were very gracious... —    (Patient since Wed Jun 03 00:00:00 MDT 2009)

All who attended to my visit were very gracious and kind. They showed an interest in my comments pertaining to my condition and to my recommendation, since these are recurring problems.


StarStarStarStarStar Everyone was great. I will be back if I need to... —    (Patient since Thu May 01 00:00:00 MDT 2008)

Everyone was great. I will be back if I need to.


StarStarStarStarStar As always, the staff, from the front desk to th... —    (Patient since Fri Feb 12 00:00:00 MST 2016)

As always, the staff, from the front desk to the medical staff to the checkout, everyone was very professional, prompt, and courteous.


StarStarStarStarStar Not to complicated . Seen A Dr and hope I'm on ... —    (Patient since Wed Oct 26 00:00:00 MDT 2011)

Not to complicated . Seen A Dr and hope I'm on the road to wellness. nu


StarStarStarStarStar Wait was a little long but probably not so bad ... —    (Patient since Mon Feb 02 00:00:00 MST 2009)

Wait was a little long but probably not so bad for a walk-in.


StarStarStarStarNo Star It to way too long to see a doctor. I was there... —    (Patient since Mon Sep 13 00:00:00 MDT 2010)

It to way too long to see a doctor. I was there from 10:30 to 2:30


StarStarStarStarStar I am always intrigued when I come Satelite Medi... —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

I am always intrigued when I come Satelite Medicay every one treats me like I am special!!!Thanks staff & especially DR. CATES.


StarStarStarStarStar I can always get in to see someone when needed.... —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

I can always get in to see someone when needed.


StarStarStarStarStar Whitney Gravelle is an excellent PA- she took t... —    (Patient since Sat Mar 09 00:00:00 MST 2013)

Whitney Gravelle is an excellent PA- she took time with me explaining my lab results, offered suggestions to help me bring my findings within the normal range, and suggestions to lose a few pounds. She listens, is compassionate , and does a thorough exam. I appreciate her dedication and ability to genuinely care for her patients!


StarStarStarStarStar Thank you! —    (Patient since Fri Aug 26 00:00:00 MDT 2011)

Thank you for always being there for my health needs; efficient, professional, and kind. I so appreciate knowing you are there!


StarStarStarStarNo Star Long wait times, great care. —    (Patient since Fri Nov 27 00:00:00 MST 2009)

While the wait times are very long sometimes, I feel like the time the doctors and nurses take with me are worth it. If the wait times could be reduced a bit, I would give a full 5 star or 10/10 rating.


StarStarStarStarStar Staff was super friendly. They did everything t... —    (Patient since Thu Mar 07 00:00:00 MST 2013)

Staff was super friendly. They did everything they could to make sure I was comfortable.


StarStarStarStarStar Satellite Med provides a caring atmosphere with... —    (Patient since Sat Dec 17 00:00:00 MST 2011)

Satellite Med provides a caring atmosphere with top notch professionals who are very thorough in the treatment of their patients. I will never go to another medical provider.


StarStarStarStarStar Dr Cates has been my doc for many years now and... —    (Patient since Mon Dec 11 00:00:00 MST 2006)

Dr Cates has been my doc for many years now and I truly appreciate all his advise and care.


StarStarStarStarStar This was my first visit to Satellite Med, the c... —    (Patient since Sat Oct 07 00:00:00 MDT 2017)

This was my first visit to Satellite Med, the care I received was excellent, the nurse practitioner didn’t get in any hurry and treated me like a person not a number. She was very caring and new what to look for. I love the atmosphere in the waiting area, enjoyed the computer and the Bible verses that was displayed.


StarStarStarStarStar Everyone very friendly and professional.  —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Everyone very friendly and professional.


StarStarStarStarStar Very clean everyone was so polite to me. —    (Patient since Mon Nov 15 00:00:00 MST 2010)

Very clean everyone was so polite to me.


StarStarStarStarStar  —    (Patient since Sat Dec 13 00:00:00 MST 2008)

I have always received quality care at Satellite Med and have made them my healthcare providers. Sadly though, at age 60, I will have to find someone else in the near future for my healthcare needs. My hope is Satellite Med will reconsider government insurance plans to meet the needs of seniors. There are so many more that would benefit from the quality care received here. Thanks for all you do!


StarStarStarNo StarNo Star What could have taken an hour took five. I was ... —    (Patient since Sat Mar 22 00:00:00 MDT 2008)

What could have taken an hour took five. I was told Satellite Med needed approval for the CT scan. I called my provider and in 5 minutes was told I was fully covered. My visit took 5 hours.


StarStarStarStarStar I got in quickly and appreciate the fact that n... —    (Patient since Mon Oct 25 00:00:00 MDT 2010)

I got in quickly and appreciate the fact that no one appeared rushed. Everyone took time to make sure my issues and needs were taken care of.


StarStarStarNo StarNo Star waited 45 minutes just for flu shot with only o... —    (Patient since Tue Mar 04 00:00:00 MST 2014)

waited 45 minutes just for flu shot with only one other person in the waiting room, and receptionist misquoted the cost of the shot. Charging extra money after the shot was given.


StarStarStarStarStar Great service —    (Patient since Tue Oct 23 00:00:00 MDT 2012)

I got in quickly and stayed as long as I expected. The doctor I saw was friendly.


StarStarStarStarStar from the front desk to the medical assistants i... —    (Patient since Mon Nov 10 00:00:00 MST 2008)

from the front desk to the medical assistants including lab they were as friendly as it goes never been in a medical facility that was as friendly as this staff and it was real it was not a have to be friendly situation


StarStarStarStarStar The people are fantastic and the atmosphere at ... —    (Patient since Tue Apr 28 00:00:00 MDT 2009)

The people are fantastic and the atmosphere at this medical clinic is awesome. I trust all my medical stuff to the doctors and staff at satellite med.


StarStarStarStarStar Friendly staff that cares and takes time to lis... —    (Patient since Thu Sep 10 00:00:00 MDT 2009)

Friendly staff that cares and takes time to listen.


StarStarStarStarStar Love the service and Dr. Cates. —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Love the service and Dr. Cates.


StarStarStarStarStar Thourugh exam. Listened well? Very professional... —    (Patient since Wed Sep 17 00:00:00 MDT 2008)

Thourugh exam. Listened well? Very professional.


StarStarStarStarStar My P.A. Whitney Gravelle is very attentive in a... —    (Patient since Tue Sep 17 00:00:00 MDT 2013)

My P.A. Whitney Gravelle is very attentive in asking questions and listening to my answers and questions. She didn't make me feel rushed.


StarStarStarNo StarNo Star Takes too long in waiting room, then too long i... —    (Patient since Tue Nov 15 00:00:00 MST 2011)

Takes too long in waiting room, then too long in a secluded exam room.


StarStarStarStarStar Everyone was nice and very professional. They t... —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Everyone was nice and very professional. They took very good care of me


StarStarStarNo StarNo Star not a great experience —    (Patient since Thu Feb 07 00:00:00 MST 2008)

This was not a great experience as I waited in a room for over an hour w no acknowledgement from anyone as to why the wait..the Dr then took 5 minutes. Donna was very nice and took care of my problem, but to wait that long w no one coming by to say "hey, sorry for your wait, we are slammed.." nothing..and there was only 1 other person in waiting room before me..lots of personnel laughing and talking and sitting around in center staff area too..probably my worst experience at Sat Med since 2006.


StarStarStarStarStar Excellent service. Great doctors and most of th... —    (Patient since Wed May 23 00:00:00 MDT 2007)

Excellent service. Great doctors and most of the time they get you in and out far


StarStarStarStarStar Wonderful staff and facilities!! —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

I'm thrilled to have become a new patient at Sat/Med. Everyone I came into contact with was super-friendly, kind and professional. Excellent job! Thank you all very much!!


StarStarStarStarStar I went in as a walk-in patient because my blood... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

I went in as a walk-in patient because my blood pressure was high. This appointment was hands down the best doctors appointment I have ever had. The doctor was both caring and thorough. She spent a considerable amount of time asking questions and really listening to my responses. She ordered several tests to determine the current condition of my health. I would absolutely recommend Satellite Med to anyone in need of a PCP or walk-in medical care.


StarStarNo StarNo StarNo Star I love Satellite Med —    (Patient since Thu Dec 07 00:00:00 MST 2006)

I love Satellite Med and the way I am cared for every time I am sick. The hours are great since I have to work. I am confident in the care I receive.


StarStarStarStarStar I have no complaints. I recommend you often —    (Patient since Mon Mar 05 00:00:00 MST 2012)

I have no complaints. I recommend you often


StarStarStarStarStar The staff was very friendly and the wait was no... —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

The staff was very friendly and the wait was not long at all.


StarStarStarStarStar Excellent work —    (Patient since Sat Oct 16 00:00:00 MDT 2010)

Fast service didn't have to wait long. Diagnosed quickly very nice employees.


StarStarStarNo StarNo Star I had gotten a injury at work and was sent to y... —    (Patient since Wed Oct 26 00:00:00 MDT 2016)

I had gotten a injury at work and was sent to your office to get looked at. I wound up spending two hours in the waiting room and examination room before I was even looked at which in turn I needed to have stitches this was totally unacceptable to me I actually had to find someone to take a look at me two hours


StarStarStarStarStar Always helpful. Trust with my care.  —    (Patient since Mon Sep 08 00:00:00 MDT 2008)

Always helpful. Trust with my care.


StarStarStarStarStar Don't know what you meen by this one. —    (Patient since Fri Jul 13 00:00:00 MDT 2012)

Don't know what you mean by this one.


StarStarStarStarNo Star i was pleased that the dr. listened to my comp... —    (Patient since Mon Mar 07 00:00:00 MST 2011)

i was pleased that the dr. listened to my complaints, asked questions, and and answered my questions, she discussed treatment options to my satisfaction, i would see this dr. again.


StarStarStarStarNo Star I have been very happy with Satellite Med in th... —    (Patient since Fri Jul 06 00:00:00 MDT 2007)

I have been very happy with Satellite Med in the past and I was thankful that they could let me fill a canceled appointment on short notice. The Dr. filling in for my regular Dr did not meet my high expectations for timeliness or personality. I was given a 2 pm appointment and the nurses ushered me to a room and prepared me for the Dr by 1:55. The Dr was sitting outside my room on the phone so I was expecting an on time exam. At 2:25ish he stepped into the room for my exam with no concern that I was waiting. I understand Dr's are busy and he may have been relaying very important information on a sick patient, he could at least acknowledge the delay. His assessment of my condition was straightforward but i sensed he was disconnected from the exam. I'd like to chalk this awkward exam up to him having an off day, we'll see.


StarStarStarStarStar Always provided me with the best service —    (Patient since Sun Apr 03 00:00:00 MDT 2016)

Always provided me with the best service


StarStarStarStarStar Kelly was phenomenal & attentive to my issue. I... —    (Patient since Wed Jan 24 00:00:00 MST 2007)

Kelly was phenomenal & attentive to my issue. It was a quick in & out visit!


StarStarStarStarStar The wait was long, but in all it was great serv... —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

The wait was long, but in all it was great service.


StarStarStarStarStar Our whole family loves Satellite Med!! They ar... —    (Patient since Fri Jul 31 00:00:00 MDT 2015)

Our whole family loves Satellite Med!! They are by far the best Urgent Care we have ever used. We travel here to cookeville 1-3 times a year and every time somebody in the family is sick or something has happened. We have always been treated promptly and in very caring and professional manner by the entire staff. I always feel confident in the care that we have received and its a bonus to pick up your medications there as well.


StarStarNo StarNo StarNo Star I got there just a few minutes after they opene... —    (Patient since Mon Oct 13 00:00:00 MDT 2008)

I got there just a few minutes after they opened and it took over an hour to be called back and another hour before I left. The wait time was the only negative, but it was a big one. Will likely not return.


StarStarStarStarStar Did a great job. Fast and frien —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Did a great job. Fast and friendly


StarStarStarStarStar Tuesday Visit - Farill —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

My phone went very quickly in my nurse practitioner was very, very thorough!


StarStarStarStarStar Satellite Med is our "go to" for primary care a... —    (Patient since Fri May 24 00:00:00 MDT 2013)

Satellite Med is our "go to" for primary care and urgent care. The staff is wonderful


StarStarStarStarStar Wonderful people that are very concerned on hel... —    (Patient since Fri Jul 14 00:00:00 MDT 2017)

Wonderful people that are very concerned on helping.


StarStarStarStarStar Very thorough, friendly, professional service. —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

Very thorough, friendly, professional service.


StarStarStarStarStar I felt very happy with my service. I was seen ... —    (Patient since Tue Jan 17 00:00:00 MST 2012)

I felt very happy with my service. I was seen quickly and tests were ordered after I answered detailed questions from the Dr. My meds were prescribed. I was able to take advantage of the pharmacy while there. So I had a very good experience.


StarStarStarStarStar They saw me very quickly, and Dr Seitzinger was... —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

They saw me very quickly, and Dr Seitzinger was very thorough in addressing my medical concerns. Highly recommend the whole team!


StarStarStarStarStar can not get any better than yall....... —    (Patient since Tue Jan 26 00:00:00 MST 2010)

can not get any better than yall.......


StarStarStarStarStar Dr Cates is a wonderful dr. He is very caring a... —    (Patient since Sat Jan 19 00:00:00 MST 2008)

Dr Cates is a wonderful dr. He is very caring and focused on helping you. He is the only dr I have ever been to that has tried to figure out my problem instead of just throwing medicine at it.


StarStarStarStarStar everyone here seems to care for each and every ... —    (Patient since Tue Aug 04 00:00:00 MDT 2009)

everyone here seems to care for each and every patient


StarStarStarStarStar Seen at appointment time, no wait. Given full a... —    (Patient since Fri Oct 01 00:00:00 MDT 2010)

Seen at appointment time, no wait. Given full attention by provider. All issues addressed completely. As always, treated like family.


StarStarStarStarStar Dr. Cates as always goes beyond to help. —    (Patient since Wed Nov 15 00:00:00 MST 2006)

Dr. Cates as always goes beyond to help.


StarStarStarStarStar I Don't know how I'll ever find a Dr. in FL to ... —    (Patient since Mon Feb 25 00:00:00 MST 2008)

I Don't know how I'll ever find a Dr. in FL to compair to Dr. Cates! He has seen my family and I through so much. I hate the thought of losing him as my PCP. I will be traveling back and forth for a while just so I can have him follow through on current issues.


StarStarStarStarStar April is the best. I enjoy discussing my care w... —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

April is the best. I enjoy discussing my care with her. I have recently move an hour and 30 minutes away but I still chose to drive to have take care of me.


StarStarStarStarStar Wait was reasonable. Everyone was very professi... —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

Wait was reasonable. Everyone was very professional and neatly dressed with kind words for me


StarStarStarStarStar Return customers for sure..... —    (Patient since Tue Nov 13 00:00:00 MST 2007)

Our family has been going to Satellite Med for several years now. They are always kind, caring and show concern for whatever our medical needs are at the time. We appreciate having Satellite Med available in our community. You can call ahead or walk in for those times you need to go on without scheduling ahead. Dr. Cates and the Nurse Practioner are wonderful and we would recommend them to anyone.


StarStarStarStarStar Dr. Williams is incredible! I LOVE Sat. Med.! —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

Dr. Williams is incredible! I absolutely love everyone at Sat. Med. Whether it's my yearly exams to an allergic reaction to some minor surgery...they never fail to take care of business. I get awesome service and reasonable fees. I don't consider going anywhere else. Not to mention I love their appointment notification system via email AND text! Kudos!


StarStarStarStarStar Thank you so much for being there for me! I was... —    (Patient since Fri Aug 26 00:00:00 MDT 2011)

Thank you so much for being there for me! I was able to go after work and be seen and treated with excellent care. I so do appreciate you all!


StarStarStarStarStar Dr. Cates is the BEST!!! He truly cares and li... —    (Patient since Thu Apr 09 00:00:00 MDT 2009)

Dr. Cates is the BEST!!! He truly cares and listens unlike most Drs.


StarStarStarStarStar Very quick service, friendly and caring staff —    (Patient since Thu Sep 10 00:00:00 MDT 2009)

Very quick service, friendly and caring staff


StarStarStarStarStar There were 7 people in the waiting room when I ... —    (Patient since Tue Nov 15 00:00:00 MST 2011)

There were 7 people in the waiting room when I checked in for Blood Work. 5 more came in after I did, but I was the only one in the waiting room when they finally called my name. I assume the others had appointments, but ...


StarStarStarStarStar Had great service as I always do. Only had a 10... —    (Patient since Mon Dec 10 00:00:00 MST 2007)

Had great service as I always do. Only had a 10 minute wait.


StarStarStarStarStar Friendly knowledge staff. —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

Friendly knowledge staff.


StarStarStarStarStar Good service, Just always very busy so plan to ... —    (Patient since Sat Dec 15 00:00:00 MST 2007)

Good service, Just always very busy so plan to wait some. That said they would not be busy if they did not do a good job.


StarStarStarStarStar GREAT NOTHING BAD TO SAY GREAT BUNCH OF DOCTORS... —    (Patient since Tue Nov 04 00:00:00 MST 2008)

GREAT NOTHING BAD TO SAY GREAT BUNCH OF DOCTORS AND NURSES WILL COME BACK AGAIN


StarStarStarStarStar The people that work here are great. Great doct... —    (Patient since Tue Apr 28 00:00:00 MDT 2009)

The people that work here are great. Great doctors and medical staff.


StarStarStarStarStar The staff and doctors are ALWAYS friendly. They... —    (Patient since Wed Nov 28 00:00:00 MST 2012)

The staff and doctors are ALWAYS friendly. They meet my needs and typically are very efficient.


StarStarStarStarStar  —    (Patient since Mon Mar 10 00:00:00 MDT 2008)

I saw Dr. Cates and he is such a wonderful doctor. He listens so well when you describe your symptons. He truely loves his patients and is very caring.


StarStarStarStarStar Excellent visit —    (Patient since Mon Oct 20 00:00:00 MDT 2008)

Very pleased with the NP and staff. I was seen quickly even with blood work and X-rays. I feel like all my questions were answered and I didn't feel like I was rushed so they could move onto the next patient. I was given a medication that has helped tremendously. NP Gravelle was very thorough and explained everything.


StarStarStarStarStar The staff is wonderful —    (Patient since Sat Mar 24 00:00:00 MDT 2012)

The staff is wonderful They are my go to for primary and urgent care


StarStarStarStarStar Caring and highly competent health care provide... —    (Patient since Thu Nov 02 00:00:00 MST 2006)

Caring and highly competent health care providers.


StarStarStarStarStar I just love the family like care the Doctor giv... —    (Patient since Tue Sep 02 00:00:00 MDT 2014)

I just love the family like care the Doctor gives!!


StarStarStarStarStar  —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Stephanie was very professional she explained all the treatment


StarStarNo StarNo StarNo Star Excessive wait time!!!! —    (Patient since Thu Jun 02 00:00:00 MDT 2011)

Appointment was @ 4. I arrived around 3:30. Was in room around 4. Did not see doctor till almost 5. I had to use the restroom while I was out of my room I see on the board that the doctor was in with the 4:30 Appointment. I was left waiting for what I believe was an excessive amount of time!!!


StarStarStarStarStar Excellent service, excellent people. Very satis... —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Excellent service, excellent people. Very satisfied.


StarStarStarStarNo Star Love your place just wish it was quicker but th... —    (Patient since Mon Mar 15 00:00:00 MDT 2010)

Love your place just wish it was quicker but that is what happens when you have a great deal office


StarStarStarStarStar I did not have to wait long at all before I was... —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

I did not have to wait long at all before I was seen. They went out of their way to figure out exactly what tests I needed to ascertain what was causing my symptoms. They, (2 doctors!) consulted each other on what was the best course to take and I have never felt so well "heard" in ANY Dr's office in my life and I am almost 60 years old! I definitely recommend this office for any medical issues needing attention.


StarStarStarStarStar I came in with my son who was very sick! They ... —    (Patient since Mon May 26 00:00:00 MDT 2008)

I came in with my son who was very sick! They staff was very nice and he was treated and left with a great experience!


StarStarStarStarStar Kelly Albritton gave me amazing care! —    (Patient since Thu May 10 00:00:00 MDT 2012)

I wasn't sure how my appt. with Kelly Albritton would go, but I was so very blessed by her kindness and compassion. She agreed that I did need to be on the meds I had used in the past for stress/anxiety and help with sleep. I greatly appreciate that your facility is Christian based as I am a devote follower of Christ. Please let Kelly know that my sister is doing better and we believe that we have found a treatment option that will help her to start healing in an awesome way. She will be speaking with a doctor that uses stem cells to help the body regenerate itself naturally. It has been available to the public for 24 months now and it is the future of medicine that is by the grace of God available for reasonable prices. Unfortunately it is not covered by any insurance companies as of yet and probably won't be covered ever. I will be getting it done for my chronic pain issues. I will let Kelly and the rest of your staff know how it turns out for me and my sister as well. - God Bless


StarStarStarStarStar Whitney and staff provided fast and efficient s... —    (Patient since Wed Mar 30 00:00:00 MDT 2011)

Whitney and staff provided fast and efficient service


StarStarStarStarStar Everyone I have met is very kind and helpful. ... —    (Patient since Fri Oct 19 00:00:00 MDT 2012)

Everyone I have met is very kind and helpful. They actually listen to me instead of rushing people thru.


StarStarStarStarStar Always willing to accommodate and provide great... —    (Patient since Wed Nov 21 00:00:00 MST 2007)

Always willing to accommodate and provide great service at a low price.


StarStarStarStarNo Star Well pleased, they did a good job listening to ... —    (Patient since Fri Apr 27 00:00:00 MDT 2007)

Well pleased, they did a good job listening to my concerns and taking appropriate action


StarStarStarStarStar quick service and friendly staff —    (Patient since Tue May 27 00:00:00 MDT 2008)

quick service and friendly staff


StarStarStarStarStar Friendly and go above and beyond to help famili... —    (Patient since Wed Nov 19 00:00:00 MST 2014)

Friendly and go above and beyond to help families. I always come here when I'm not seeing my regular doctor.


StarStarStarNo StarNo Star Time on your hands, go hereThe medical staff i... —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

Time on your hands, go here The medical staff is great but there seems to be a time efficiency issue. Arriving at 7 am, second person in the door, and then there for 2.5 hours.


StarStarStarStarStar  —    (Patient since Fri Nov 18 00:00:00 MST 2016)

I received excellent care from the doctors as well as the nursing staff and reception area. Did not have to wait long before I was seen. Everyone was courteous and helpful in taking care of my injury.


StarStarStarStarStar We are so glad we found Satellite Med in Cookev... —    (Patient since Sat Mar 01 00:00:00 MST 2008)

We are so glad we found Satellite Med in Cookeville. Moved here in 2009. Absolutely love everyone there. Doctors are wonderful, nurses are wonderful and staff is wonderful!!! We trust your medical decisions and will continue to go there. Hopefully when we get on Medicare, pretty soon, we will be able to still come there. THANK YOU SO MUCH!!!!!!!!!!!!!!!!


StarStarStarStarStar Everyone cares —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

The compassion that Dr. Cates has for his patients is unmeasurable. His nurse, Ashley, always greets you with a great big smile. And the entire staff out at the front makes you feel like you're a part of the family.


StarStarStarStarStar Very thorough and professional. Would recommend... —    (Patient since Wed Sep 17 00:00:00 MDT 2008)

Very thorough and professional. Would recommend to anyone.


StarStarStarStarStar That was the fastest service i have ever gotten... —    (Patient since Wed Oct 25 00:00:00 MDT 2006)

That was the fastest service i have ever gotten and i greatly appreciate that.


StarNo StarNo StarNo StarNo Star DOT physical  —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

this is the 2nd time I had to get a DOT physical and both times the doctors have made it almost impossible for me.


StarStarStarStarStar Quick and Efficient, have had issues in the pas... —    (Patient since Wed Mar 05 00:00:00 MST 2008)

Quick and Efficient, have had issues in the past but overall improving.


StarStarStarStarStar Such a painless experience! Got an appointment... —    (Patient since Tue Apr 17 00:00:00 MDT 2007)

Such a painless experience! Got an appointment, arrived, was taken back for my physical. So easy. Staff and PA were very friendly.


StarStarStarStarStar Would highly recommend Satellite Med —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

Satellite Med was very quick and efficient at seeing me on 8/5/17. They were very friendly and very professional.


StarStarStarStarStar Love Satellite Med!!  —    (Patient since Sat Dec 29 00:00:00 MST 2012)

My husband and I are guilty of not going to the doctor enough or soon enough!! But anytime we do, everyone at Satellite Med makes us comfortable immediately. Then you feel and see how focused they are on making you better!! Thank you Satellite Med!!


StarStarStarStarStar I love bringing my family here.  —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

I love bringing my family here. The staff is friendly and knowledgeable. Their hours meet my variable needs. I can make an appointment, or not. They provide all the services I need in one location whether I have an illness or injury. The facilities are very clean and updated.


StarStarStarStarStar Very pleased with everything. —    (Patient since Sat Jun 12 00:00:00 MDT 2010)

Very pleased with everything.


StarStarStarStarStar Satellite Med has saved my life 4 different tim... —    (Patient since Sat May 29 00:00:00 MDT 2010)

Satellite Med has saved my life 4 different times in the past year, and even without health insurance it's very affordable.


StarStarStarStarNo Star I really like Satellite Med. I am always treat... —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

I really like Satellite Med. I am always treated well and get great service when I see my doctor/nurse. No long waits!


StarStarStarStarStar Dr. Cates was wonderful. I felt like he really ... —    (Patient since Tue Mar 13 00:00:00 MDT 2012)

Dr. Cates was wonderful. I felt like he really listened to me and he took his time in explaining to me what was going on. I absolutely will recommend him to others.


StarStarStarStarNo Star Light on device was annoying and kept me awake.... —    (Patient since Thu Apr 15 00:00:00 MDT 2010)

Light on device was annoying and kept me awake.


StarStarStarStarStar Dr. Cates always thorough and knowledgeable. W... —    (Patient since Wed Jul 01 00:00:00 MDT 2009)

Dr. Cates always thorough and knowledgeable. Would not go anywhere else.


StarStarStarStarStar Very thorough care! —    (Patient since Sat Jul 29 00:00:00 MDT 2017)

Everyone I came in contact with was nice and helpful. The doctor I saw was very thorough and took time to correctly diagnose! I also go my prescription filled at the pharmacy there and it was quick and efficient.


StarStarStarStarStar They were professional in all aspects. And ver... —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

They were professional in all aspects. And very nice as well.


StarStarStarStarStar I have always received excellent medical servic... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I have always received excellent medical services at a very reasonable cost. The prayer is an integral part of the service and greatly appreciated.


StarStarStarStarStar Satellite Med - The Best of the Best! —    (Patient since Fri Apr 27 00:00:00 MDT 2012)

The best of medical care is always provided at Satellite Med... Thank you for years of great service and care to our family!


StarStarStarStarStar Great friendly compassionate Doctors, Nurses, a... —    (Patient since Mon Nov 15 00:00:00 MST 2010)

Great friendly compassionate Doctors, Nurses, and Staff.


StarStarStarStarStar Marienicole2  —    (Patient since Fri Jan 06 00:00:00 MST 2012)

I have been coming to Satellite Med for over 5 years. All the personnel are wonderful, the doctors are very knowledgeable and the location great!


StarStarStarStarStar It is orders of magnitude faster than the emerg... —    (Patient since Thu Dec 11 00:00:00 MST 2008)

It is orders of magnitude faster than the emergency room.


StarStarStarStarStar Compassionate & Competent —    (Patient since Thu Oct 31 00:00:00 MDT 2013)

Thanks Dr. Berg for your compassionate and competent treatment of my ailing daughter. We thank the Lord for you!


StarStarStarStarStar Very nice people showing a lot of Care for the... —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

Very nice people showing a lot of Care for the patient.


StarStarStarNo StarNo Star Dr. Cates is great, but the walk in side not so mu —    (Patient since Wed Jan 31 00:00:00 MST 2007)

Every time I go to the clinic side, it seems like they are afraid to subscribe enough medication to clear up or fix any symptoms that i have. It takes multiple visits to get any sign of relief. The only way I can be assured to get my problems corrected is to schedule an appointment with Dr. Cates, but some times that can take some time to get on his schedule. I went twice for pink eye my last visit to the clinic side, and still have not seen complete relief, but I feel it is a waist of time to go back, unless I see Dr. Cates


StarStarStarStarStar Help when I needed it! —    (Patient since Sat Jan 20 00:00:00 MST 2007)

Came in with a migraine was able to receive help fast, the staff was friendly and attentive. Sometimes a light turned off makes a difference (light sensitivity).


StarStarStarStarStar The Doctor was very cordial. The wait time was ... —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

The Doctor was very cordial. The wait time was very minimal.


StarStarStarStarStar Everyone was friendly and efficient.  —    (Patient since Wed May 05 00:00:00 MDT 2010)

Everyone was friendly and efficient. Very short wait time. It was a good experience.


StarStarStarStarStar Satellite Med is my go to place for my medical ... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

Satellite Med is my go to place for my medical needs! All of the staff is courteous and very knowledgeable and I trust them!


StarStarStarStarStar Satellite Med is great! —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Satellite Med is great. The Staff are all very compassionate and caring.


StarStarStarStarStar Staff are always friendly and supportive —    (Patient since Mon Jun 22 00:00:00 MDT 2009)

Staff are always friendly and supportive


StarStarStarStarStar Staff very pleasant  —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

Staff very pleasant and helpful


StarStarStarStarStar I have never been disappointed  —    (Patient since Sat Mar 15 00:00:00 MDT 2008)

I have never been disappointed with the healthcare service or the outcomes of my visits to Satellite med. They usually have a small wait time, professional and thorough reviews, diagnosis, and treatment.


StarStarStarStarStar All my experiences with Satellite have been gre... —    (Patient since Fri Nov 07 00:00:00 MST 2008)

All my experiences with Satellite have been great. The staff is friendly and caring and very competent.


StarStarStarStarStar I choose Satellite Med mostly because it is a C... —    (Patient since Wed Jun 06 00:00:00 MDT 2012)

I choose Satellite Med mostly because it is a Christian organization. I don't go to the doctor often but I get appointments quickly,am in and out in a timely manner and get the care I need. I love the text message reminders for appointments and I love that the doctors/PA mentor future doctors. I love the convenience of a pharmacy when you feel lousy and don't want to run/wait all over town. I also appreciate how quickly I got an appointment at the women's center when I found a lump on my breast.


StarStarStarStarStar Very helpful and friendly staff!I was surprise... —    (Patient since Sat Sep 13 00:00:00 MDT 2008)

Very helpful and friendly staff! I was surprised at their efficiency!


StarStarStarStarStar Great service, great care, friendly staff! —    (Patient since Tue Jan 12 00:00:00 MST 2010)

Great service with friendly staff! The doctors always take time to listen to and provide care for my symptoms. Medicine is not always a "quick fix solution" and sometimes it takes more than just 1 trip to the doctor to figure things out. The doctors always sit and listen and try to get to the heart of the problem. It's nice to be able to give great reviews for a service rendered.


StarStarStarStarStar Your service was great! I had injured my foot ... —    (Patient since Tue May 11 00:00:00 MDT 2010)

Your service was great! I had injured my foot late on a Sat. afternoon and showed up at Satellite Med 5 min. before they were closing for a tetanus shot and for them to see my foot. They stayed late, took their time with me and I received excellent care. Thank you all so much!


StarStarStarStarStar  —    (Patient since Tue Aug 04 00:00:00 MDT 2009)

as a 9 year patient I can say that everyone I have had dealings with knew exactly why and what to do. and did it with the utmost knowledge and care. It's like walking into a place filled with "friendly" family members.


StarStarStarStarNo Star Dr. Looper was very professional  —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

Very professional and real great at explaining everything to me I would recommend her to everyone she is a very good Dr.


StarStarStarStarStar We come to SatelliteMed as both primary and urg... —    (Patient since Sat Mar 24 00:00:00 MDT 2012)

We come to SatelliteMed as both primary and urgent care. The staff is amazing and the wait time is remarkably short Would recommend to everyone


StarStarStarStarStar Very friendly people! Time wasn't to bad! —    (Patient since Sat Jul 15 00:00:00 MDT 2017)

Very friendly people! Time wasn't to bad!


StarStarStarStarStar The staff is nice and friendly and the wait tim... —    (Patient since Sat Jul 20 00:00:00 MDT 2013)

The staff is nice and friendly and the wait time is not band


StarStarStarStarStar Caring, compasionate excellence —    (Patient since Tue May 22 00:00:00 MDT 2012)

unfortunately having seen lots of different doctors in different specialties and multiple locations. I can and do refer everyone to Satellite. Dr. Cates is the best doctor I have ever had. He without a doubt truly cares about you as a person and your overall well being. There is times when he runs a few minutes behind. I don't mind wait for the best. I know that when he gets to me or my family he will take the time needed to make sure our needs are met. It's not about being run thru like cattle to make sure the cash register rings. We know that someday he will retire and we continue to pray that the person that fills the void left will have some of the qualities the he exhibits as a person and a phenomenal doctor. I love that he take the time to teach the new generation of providers how important being a caring and compassionate provider really is. Thanks Dr. Cates and staff for everything.


StarStarStarStarStar Huel Neal —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

The visit was a pure pleasure !!!!


StarStarStarStarStar 5star rating very good service and every one wa... —    (Patient since Sat Jan 02 00:00:00 MST 2010)

5star rating very good service and every one was as nice as possible even the pharmacy part


StarStarStarStarStar Great fast service to get my pre-employment scr... —    (Patient since Fri Jul 14 00:00:00 MDT 2017)

Great fast service to get my pre-employment screen.


StarStarStarStarStar I always love sat med. I'm usually a walk in, a... —    (Patient since Fri Apr 13 00:00:00 MDT 2012)

I always love sat med. I'm usually a walk in, and understand that means waiting my turn. however, I usually wait less than you do most places with an appointment. met Dr Bolton for the first time, he is amazing! always great customer service, and always take the time to listen to what I have going on instead of tell me stuff I could have found on webmd.


StarStarStarStarStar The staff at Satellite Med is very friendly and... —    (Patient since Wed Feb 08 00:00:00 MST 2012)

The staff at Satellite Med is very friendly and helpful. Quality care at a quality price. I am completely satisfied with the care I receive here. I am here weekly for allergy shots and come here if I need other medical care. I will not go anywhere else. And I tell all my friends and family to come here.


StarStarStarStarStar Very pleasant staff, very happy with Doctor vi... —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

Very pleasant staff, very happy with Doctor visit


StarStarStarStarNo Star Stephanie is excellent. In the past I have had ... —    (Patient since Thu Feb 19 00:00:00 MST 2009)

Stephanie is excellent. In the past I have had bad experiences. 1) Diagnosed as having a rare disease and nurses paraded past to view it. Sent to ER and they laughed and said I had an infected lymph node that was easily cured with antibiotics. 2) I had a bad cough etc., along with pain in my lower abdomen that was ignored. Your x-ray machine was out so I was sent to the ER, feeling horrible to have my lungs x-rayed...no pneumonia. Later that night my husband had to rush me to Cookeville to have my appendix removed. The surgeon said my appendicitis was the second that day of someone with flu symptoms. SO I am a little leery of Sat. Meds., but do trust Stephanie and feel I can talk with her.


StarStarStarStarStar Always friendly and efficient. A pleasure to de... —    (Patient since Fri Nov 13 00:00:00 MST 2015)

Always friendly and efficient. A pleasure to deal with. Something very rare these days.


StarStarStarStarStar Quick, friendly and professional care. —    (Patient since Fri May 09 00:00:00 MDT 2008)

Quick, friendly and professional care.


StarStarStarStarStar Love Satellite Med, they are very efficient, ni... —    (Patient since Thu Aug 30 00:00:00 MDT 2012)

Love Satellite Med, they are very efficient, nice and understanding, they also take the time to listen to your concerns.


StarStarStarStarStar  —    (Patient since Thu Nov 06 00:00:00 MST 2008)

Fast prompt they have taken very good care of me and my family


StarStarStarStarStar Wonderful experience! —    (Patient since Fri Nov 26 00:00:00 MST 2010)

My experience with Satellite Med was wonderful!


StarStarStarStarStar Great Job!! —    (Patient since Mon Dec 04 00:00:00 MST 2006)

I was very pleased with the care I received at Satellite Med. July 3!


StarStarStarStarStar Dr Berg is such a joy to deal with. She always ... —    (Patient since Fri Jun 22 00:00:00 MDT 2007)

Dr Berg is such a joy to deal with. She always takes time to explain what's going on, I have never left thinking she was rushing just to get to what was next


StarStarStarStarStar nice people. takes time with patient. explains ... —    (Patient since Mon Apr 07 00:00:00 MDT 2014)

nice people. takes time with patient. explains questions asked.


StarStarStarStarStar Staff is friendly and courteous. —    (Patient since Fri Oct 03 00:00:00 MDT 2008)

Staff is friendly and courteous.


StarStarStarStarStar Taking it all off! —    (Patient since Tue May 19 00:00:00 MDT 2009)

I had a wart and some sort of skin lesion frozen off by Satellite Med. I went on the Morning of July 4th and it was slow as expected. I was seen, consulted, evaluated, and had the procedure done in less than an hour! I have always liked Satellite Med and this gives me one more reason.


StarStarStarStarStar ... —    (Patient since Fri Mar 01 00:00:00 MST 2013)

everyone was so pleasant,even though it was a holiday and they were working.


StarStarStarStarStar Use call ahead service for faster visit. —    (Patient since Sat Dec 15 00:00:00 MST 2007)

Took advantage of the call ahead service. Makes better use of time. In and out in 1 hour. Office staff did what was needed for as fast a visit as possible. Medical staff was great and gave great service. I have been using Satellite Med for years now and seems like services have improved.


StarStarStarStarNo Star Just moved to Cookeville and developed a horrib... —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

Just moved to Cookeville and developed a horrible sinus infection. Chose Sat. Med. because of Christian values. Was very happy with my decision. However, the antibiotic does not seem to be clearing my infection and I may need to go back. Have 3 more days of meds, so will wait and see.


StarStarStarStarStar Quick, fast, efficient, and thorough. —    (Patient since Sat Feb 24 00:00:00 MST 2007)

Quick, fast, efficient, and thorough.


StarStarStarStarStar A+ —    (Patient since Mon Jun 26 00:00:00 MDT 2017)

Very friendly staff. Everyone was helpful and there was no issues. I hate doctor's offices, and avoid going unless I feel like I am dying. So, this was a nice relief. Thanks :)


StarStarStarStarStar Dr. Cates has been my primary care physician fo... —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Dr. Cates has been my primary care physician for 7+ years. Even when I have to use the walk-in clinic, I receive the utmost care.


StarStarStarStarStar I adore Sat Med and have never had anything but... —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

I adore Sat Med and have never had anything but excellent experiences. There was a time or two when communication between the nurse and the lab tech was messed up and my wait was a bit long but not too bad. Everyone I've met, from the ladies at the front counter to the techs in the pharmacy, have always been awesome.


StarStarStarStarStar Great! —    (Patient since Mon Feb 08 00:00:00 MST 2010)

The staff was so friendly and welcoming. The NP that I saw was very thorough and seemed to genuinely care about my well being, as did the nurses. Thank you for taking care of me!


StarStarStarStarStar Very good knowledgeable staff. Fast and friendl... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Very good knowledgeable staff. Fast and friendly!!


StarStarStarStarStar You all do a great job. The only compliant I ha... —    (Patient since Thu Mar 22 00:00:00 MDT 2007)

You all do a great job. The only compliant I have is the amount of time in the waiting room but I understand that sometimes that is part of receiving great care.