Satellite Med

Star Star Star Star Star 1010 Reviews

<<

Reviews

StarStarStarStarStar Very professional and helpful staff! —    (Patient since 2006)

Very professional and helpful staff!


StarStarStarStarStar I been coming here ever since it was open. I lo... —    (Patient since 2007)

I been coming here ever since it was open. I love the friendly staff and Dr Cates is the best


StarStarStarStarStar  —    (Patient since 2009)

April was really wonderful!


StarStarStarNo StarNo Star Even when you have an appointment, the wait is ... —    (Patient since 2010)

Even when you have an appointment, the wait is way to long


StarStarStarStarStar Love Dr Cates trust him he is a good Christian ... —    (Patient since 2006)

Love Dr Cates trust him he is a good Christian Dr/Man


StarStarStarStarStar Best in Cookeville!! —    (Patient since 2009)

So happy that I found satellite med. Very Pleasant people, very caring, If your sick this is the place to go!


StarStarStarStarStar April is our go-to! —    (Patient since 2017)

Love April! She’s the best, most caring, informative PA!


StarStarStarStarStar Listens, compassionate, explains and understand... —    (Patient since 2014)

Listens, compassionate, explains and understanding.


StarStarStarStarStar Great customer service, very knowledgeable staf... —    (Patient since 2009)

Great customer service, very knowledgeable staff


StarStarStarStarStar Quick to help with walk in. Professional and p... —    (Patient since 2012)

Quick to help with walk in. Professional and polite.


StarStarStarStarStar Very Pleased! Definitely Recommend! —    (Patient since 2019)

Everyone was so nice and helpful. Very short wait. Quick results for my test. Definitely recommend!


StarStarStarStarStar The wait time was much improved! Great staff an... —    (Patient since 2007)

The wait time was much improved! Great staff and very clean facility! I trust them.


StarStarStarStarStar Smooth, timely, and efficient. I left very sati... —    (Patient since 2014)

Smooth, timely, and efficient. I left very satisfied with the care provided.


StarStarStarStarNo Star Was treated good by staff but when I came out o... —    (Patient since 2017)

Was treated good by staff but when I came out of my room two of the guys sitting at the desk was looking at me and laughing and made me wander if they could hear what was being said in my room or what. Made me uncomfortable!


StarStarStarStarStar Very nice people. Fast service.  —    (Patient since 2019)

Very nice people. Fast service.


StarStarStarStarStar Satellite Med has been a Blessing to our family... —    (Patient since 2008)

Satellite Med has been a Blessing to our family! We are on Medicare and STILL go there and pay cash just to be treated by the special people there.


StarStarStarStarStar Excellent service  —    (Patient since 2009)

I had literally a 2 minute wait. The staff has a way of making you feel comfortable and relaxed.


StarStarStarStarStar Exceptional service and everyone is very friend... —    (Patient since 2010)

Exceptional service and everyone is very friendly.


StarStarStarStarStar I always get the care I need  —    (Patient since 2013)

I always get the care I need without a long wait


StarStarStarStarStar Love the staff and Dr. Cates, very kind and lis... —    (Patient since 2006)

Love the staff and Dr. Cates, very kind and listen to you very well..


StarStarStarStarStar Very nice and welcomed. —    (Patient since 2019)

Very nice and welcomed. I was asked about more than what i was in their for. Its a plus because they have everything in one spot. From Xrays to blood test, ect


StarStarStarStarStar I loved everything about my visit. Satellite Me... —    (Patient since 2019)

I loved everything about my visit. Satellite Med will be my first choice for medical service.


StarStarStarStarStar I just want to say everyone is very caring and ... —    (Patient since 2013)

I just want to say everyone is very caring and sweet. I trust going there and get good medical care.


StarStarStarStarNo Star Several times now over the past year, I can’t l... —    (Patient since 2012)

Several times now over the past year, I can’t leave a message because it ignores my press one selection. Had to schedule through Facebook. Good experience once I got there.


StarStarStarStarStar Great Experience (despite wait) —    (Patient since 2019)

I came as a walk in, so I had to wait a little bit, but that is to be expected without an appointment. The staff was very nice and the process was very easy for someone who has not been there before.


StarStarStarStarStar Air conditioner was a little too cool. —    (Patient since 2010)

Air conditioner was a little too cool.


StarStarStarStarStar The service was prompt and courteous. —    (Patient since 2015)

The service was prompt and courteous.


StarStarStarStarStar Appointment was on time. Very pleasant appoint... —    (Patient since 2009)

Appointment was on time. Very pleasant appointment with NP. She listened and didn't "nag" about having unwanted testing done.


StarStarStarStarStar I came in as a walk-in, the wait wasn't long an... —    (Patient since 2007)

I came in as a walk-in, the wait wasn't long and the care was excellent.


StarStarStarStarStar Positive attitude —    (Patient since 2008)

The lady Deborah who did my blood work was extremely friendly and very professional


StarStarStarStarStar Very nice group of people who try hard at there... —    (Patient since 2010)

Very nice group of people who try hard at there jobs to keep you healthy, which keeps you happy with your health. Always good about answering any questions that you may ask even if they seem common sense type. I highly value there professional advise on my health and motivation on how to take care of myself. Some things are always hard to take to heart and do the right thing with eating right and exercising the older one gets. Maybe more direct approaches on what types of things people should research to get right with eating and exercises that they like doing. Fatigue and feeling like a couch potato is one of the things that gets me after a long day of work, which discourages me from exercise and the best eating habits and don't forget sleep or lack there of. yes I got a little off topic. Sorry.


StarStarStarStarStar Dr Rich —    (Patient since 2006)

I feel so comfortable and at ease seeing Dr Rich she tells you everything where you can understand. She is the best doctor I have ever had.


StarStarStarStarStar I saw the NP Stephanie and after 1 week at diff... —    (Patient since 2008)

I saw the NP Stephanie and after 1 week at different providers trying to find out what was wrong, she looked in my throat and new immediately and sent me straight to the ER. Very thankful.


StarStarStarStarStar All the staff was great. Only problem was I was... —    (Patient since 2011)

All the staff was great. Only problem was I was there all day. Waiting. Other than that everything was fine. I loved how I saw the staff gathered in a circle I assume having a devotion time and ending In prayer. And playing gospel music I was impressed.


StarStarStarStarStar The office staff and caregivers were all kind, ... —    (Patient since 2009)

The office staff and caregivers were all kind, courteous, and knowledgeable.


StarNo StarNo StarNo StarNo Star I've reached out several times to the nurses an... —    (Patient since 2008)

I've reached out several times to the nurses and the PA never ever heard anything back! I was never told me test results and I've called and left messages and spoke to nurses on the phone and no help or response back


StarStarStarStarStar I was impressed with the promptness and how fri... —    (Patient since 2012)

I was impressed with the promptness and how friendly and helpful the staff was. I saw Dr. Seitzinger and I was absolutely impressed with him and his sincerity on my behalf and how thorough he’s was about everything. I would definitely recommend him and satellite med to my friends


StarStarStarStarStar Always caring,compassionate and gave excellent ... —    (Patient since 2008)

Always caring,compassionate and gave excellent info.


StarStarStarStarStar friendly and professional —    (Patient since 2017)

friendly and professional


StarStarStarStarStar I’m 61 years old, Satellite Med provides the be... —    (Patient since 2013)

I’m 61 years old, Satellite Med provides the best service I have ever had in all areas.


StarStarStarStarStar Great service yesterday. Hardly no wait!  —    (Patient since 2009)

Great service yesterday. Hardly no wait!


StarStarStarStarStar Dr. Cates is a God sent to me. Despite all that... —    (Patient since 2014)

Dr. Cates is a God sent to me. Despite all that I am going through, he always uplifts me. Thank you!


StarStarStarStarStar Great Service  —    (Patient since 2006)

Satellite Med in my opinion gives great quality medical service. My wife and I see April for our family health needs. She is awesome to say the least. I love the fact that she listens and focuses on what you are saying unlike other doctors. She is very knowledgeable and has provided us with excellent care. I highly recommend her. The staff at Satellite Med is a joy to work with and I love the atmosphere there.


StarStarStarStarStar Excellent service. Had appointment, no wait tim... —    (Patient since 2011)

Excellent service. Had appointment, no wait time.


StarStarStarStarStar Great staff —    (Patient since 2012)

Everyone was professional and although you were extremely busy on a early Sat morning. I received excellant care and felt like I was heard and taken good care of.


StarStarStarStarStar Great staff, very efficient, and I was seen ver... —    (Patient since 2018)

Great staff, very efficient, and I was seen very quickly.


StarStarStarStarStar Highly Recommend.. Very Caring, Professional an... —    (Patient since 2018)

Highly Recommend.. Very Caring, Professional and Thorough. Complete Faith and Confidence that I am in good hands.


StarStarStarStarStar Dr. Cates takes the time to listen to what you ... —    (Patient since 2008)

Dr. Cates takes the time to listen to what you are saying.


StarStarStarStarStar I love and trust this place. I trust the provid... —    (Patient since 2019)

I love and trust this place. I trust the providers and staff.


StarStarStarStarStar I was a able to get an appointment and have the... —    (Patient since 2019)

I was a able to get an appointment and have the labs done that I needed in a very reasonable time. They listened to my needs and performed the tests required. I heard the results within 2 days. Thank you.


StarStarStarStarStar Great and efficient staff. Medical personnel ar... —    (Patient since 2013)

Great and efficient staff. Medical personnel are top notch and show great interest and compassion in their treatment of patients.


StarStarStarStarStar Ms. April  —    (Patient since 2012)

Ms. April took her time assessing me. I feel very good about my visit and her recommendations.


StarStarStarStarStar I was a walk-in and was seed by a doctor within... —    (Patient since 2019)

I was a walk-in and was seed by a doctor within 30 minutes. Very professional!


StarStarStarStarStar I was pleased with my care.  —    (Patient since 2014)

I was pleased with my care.


StarStarStarStarStar  —    (Patient since 2006)

best doctor office in TN


StarStarStarStarStar Office staff was very pleasant and helpful.  —    (Patient since 2013)

Office staff was very pleasant and helpful.


StarStarStarStarStar Very informative to the people being seen an d ... —    (Patient since 2007)

Very informative to the people being seen an d very proffesional and caring atmosphere as well as godly people that care


StarStarStarStarStar Personel were great. I know this is said a lot,... —    (Patient since 2010)

Personel were great. I know this is said a lot, but the wait was horrible. When your sick, you don't feel like sitting in uncomfortable chairs for any length of time. But I can't say enough about how well I was treated. I didn't check my wait time because it makes me anxious.


StarStarStarStarStar Reasonable wait time, friendly staff.  —    (Patient since 2019)

Reasonable wait time, friendly staff.


StarStarStarStarStar Great experience  —    (Patient since 2009)

Sweet ladies at the front desk, super nice nurses and Dr. Cates was very nice, considerate and caring. This was my first visit with him


StarStarStarStarStar I really like the personal attention I get from... —    (Patient since 2006)

I really like the personal attention I get from Dr Rich


StarStarStarStarNo Star Friendly staff. The doctor took time and sat d... —    (Patient since 2019)

Friendly staff. The doctor took time and sat down to discuss things with me, like I was the only patient he had. It was nice to have someone listen and talk with me.


StarStarStarStarStar April is very caring. Quick in and out. X-ray t... —    (Patient since 2012)

April is very caring. Quick in and out. X-ray tech quick and nice.


StarStarStarStarStar Good no issues clear concise good info —    (Patient since 2018)

Good no issues clear concise good info


StarStarStarStarStar Friendly people. Very convenient.  —    (Patient since 2012)

Friendly people. Very convenient.


StarStarStarStarStar Always a great experience! —    (Patient since 2019)

Jacob Olson is really great! I feel comfortable about talking to him about my knee issues. He talked openly in terms I can understand .Really a great person/ dr


StarStarStarStarStar Great Experience  —    (Patient since 2012)

I saw Jacob. He was very knowledgeable, professional, and personal. He made a visit that I had been dreading very comfortable.


StarStarStarStarStar  —    (Patient since 2012)

I felt better when I left. I felt like they really cared. Everyone was very nice. I would recommend anyone that needs help to go there. I don't think you would regret it I know I don't. Thank you to everyone who cared for me.


StarStarStarStarStar  —    (Patient since 2010)

Satelite Med is a wonderful, compassionate, and excellent medical facility. My wife and I are so thankful for Dr. James Cates and his staff. I highly recommend them to you for your health care needs.


StarStarStarStarStar I always feel well taken care of. —    (Patient since 2013)

I always feel well taken care of.


StarStarStarStarStar The providers I have seen at Satellite Med for ... —    (Patient since 2008)

The providers I have seen at Satellite Med for Primary Care have all been very friendly, down to earth and knowledgeable. I would recommend Satellite Med to anyone for primary care.


StarStarStarStarStar Jake and his scribe took a lot of time to expla... —    (Patient since 2018)

Jake and his scribe took a lot of time to explain things and make me feel comfortable. The staff was all so friendly!


StarStarStarStarNo Star Check yuour messages a bit more frequently. —    (Patient since 2008)

Check your messages a bit more frequently.


StarStarStarStarStar Caring Hearts! —    (Patient since 2017)

I find all the staff to be courteous, respectful and friendly. I feel that they really care about me and want to do their best. I never feel rushed, always feel heard and served. I have suffered for years,spending so much time & $$$ seeing different doctors with no results or real diagnoses. The malady only worsened. I am so VERY grateful to April who is very thorough, she diagnosed the problem, sent me for the right treatment and now am healed!!! My life is truly changed! She listened and didn't give up!


StarStarStarStarStar Excellent, thorough service —    (Patient since 2014)

Excellent, thorough service


StarStarStarStarStar friendly knowledgeable staff with with reasonab... —    (Patient since 2008)

friendly knowledgeable staff with with reasonable wait time in office


StarStarStarStarStar I love how April takes care of our family. —    (Patient since 2008)

I love how April takes care of our family.


StarStarStarStarStar I found it very convenient to have a medical cl... —    (Patient since 2014)

I found it very convenient to have a medical clinic here on my job site. I was able to schedule the appointment for my plan period, and the nurse practitioner was able to call me in the medicine that I needed so that all I had to do was to swing by the pharmacy after work to collect the medicine.


StarStarStarStarStar As always I had a blessed exp —    (Patient since 2011)

As always I had a blessed experience


StarStarStarStarStar Love the texting service quick in and out and o... —    (Patient since 2016)

Love the texting service quick in and out and of course April


StarStarStarStarStar 5 stars!  —    (Patient since 2013)

5 stars! I would recommend to family and friends! Took the time to explain things and seem to care about patients!


StarStarStarStarStar Helpful, friendly, professional and good with k... —    (Patient since 2012)

Helpful, friendly, professional and good with kids. A great experience!


StarStarStarStarStar Very professional,caring place to go when you n... —    (Patient since 2019)

Very professional,caring place to go when you need a doctor.


StarStarStarStarStar THE VERY BEST —    (Patient since 2009)

Sat Med is the very best medical facility I have ever been to. After ten yrs + I am still very impressed and happy to receive the professional, experienced, caring, and courteous care that they give. Everyone there is the very best. Thank You All.


StarStarStarStarStar Always have the best service. Friendly staff, g... —    (Patient since 2018)

Always have the best service. Friendly staff, great cash pricing. Very respectful to patients no matter what department you work with. Nursing, front desk, the lovely ladies in the lab, and great doctors. Always great service. Everyone has always treated me and my service dog with the utmost respect.


StarStarStarStarStar We absolutely love Jacob Olson!! —    (Patient since 2007)

We absolutely love Jacob Olson


StarStarStarStarNo Star  —    (Patient since 2010)

Everyone was very courteous and helpful!


StarStarStarStarStar The clinic was nice. Everyone was kind and help... —    (Patient since 2019)

The clinic was nice. Everyone was kind and helpful.


StarStarStarStarStar Very professional and caring!  —    (Patient since 2006)

Very professional and caring! Fixed me up in about 45 minutes!


StarStarStarNo StarNo Star Great doctors and nurse, but horribly long wait... —    (Patient since 2018)

Great doctors and nurse, but horribly long wait time.


StarStarStarStarStar The staff at SM Cookeville are very friendly an... —    (Patient since 2017)

The staff at SM Cookeville are very friendly and effieicnt. They show people respect and do a WONDERFUL job. Thank you very much!!


StarStarStarStarStar I really like Satellite Med, especially Dr Cate... —    (Patient since 2008)

I really like Satellite Med, especially Dr Cates...


StarStarStarStarStar I really love this place  —    (Patient since 2011)

I really love this place


StarStarStarStarStar Amazing TEAM of compassionate caring profession... —    (Patient since 2006)

Amazing TEAM of compassionate caring professionals! Took their time to listen and even prayed with me! Awesome experience.


StarStarStarStarStar Satellite Med is our trusted healthcare provide... —    (Patient since 2012)

Satellite Med is our trusted healthcare provider! Dr. Cates and his staff are wonderful and we highly recommend them to your family.


StarStarStarStarNo Star My only issue was the wait time once I once I w... —    (Patient since 2019)

My only issue was the wait time once I was in the back. I was only there to see a nurse and lab. Once they took me back lab got their stuff right away. The office was basically empty in regards to patients yet it took around 30 mins or longer for the nurse to come to give my vaccine and TB skin test.


StarStarStarStarStar I appreciate the staff taking to the time to li... —    (Patient since 2019)

I appreciate the staff taking to the time to listen to my concerns, explain clearly what was happening, and encouraging follow ups if necessary.


StarStarStarStarStar  —    (Patient since 2019)

Everyone was friendly and courteous. April was very thorough and professional. They were able to take care of all the needs I had.


StarStarStarStarStar  —    (Patient since 2007)

Fast service, with an in depth exam. Will be using as my family dr.


StarStarStarStarStar April is awesome. The first heath care provide... —    (Patient since 2019)

April is awesome. The first heath care provider I have had in a long time that actually listens to me. I feel like she actually cares about me and my health.


StarStarStarStarStar All of the Satellite Team are very caring and p... —    (Patient since 2014)

All of the Satellite Team are very caring and professional.


StarStarStarStarStar Totally Satisfing Health Care —    (Patient since 2013)

My wife and I have been coming to Satellite Medical in Cookeville, Tennessee for years. We live an hour+ away from Satellite Medical and that states just how satisfied we are with the doctor's, staff, and treatments that we receive there. We can't say enough just how pleased with the personal service & the full line of services available to meet our health care needs. Thank you Satellite Medical Cookeville!!!


StarStarStarStarStar Highly recommend Satellite Med in Cookeville TN... —    (Patient since 2019)

Highly recommend Satellite Med in Cookeville TN. Very pleasant staff! Dr. Olsen was knowledgeable and nice. Low wait time for walk in. Would visit again.


StarStarStarStarStar I am happy with the service I received at Satel... —    (Patient since 2006)

I am happy with the service I received at Satellite Med. The facility was clean and well maintained. The staff was pleasant and took the time to listen to you and determine the best course of action. I didn’t feel like was part of a herd of cattle being rushed through the gate. I would highly recommend Satellite Med.


StarStarStarStarStar Sir  —    (Patient since 2018)

It has always been and continues to be first rate medical services. More professional, caring, and humble then what I have come to expect in the industry as a whole. Clearly an attitude that starts at the top and flows down!


StarStarStarStarStar Dr. Olson was great! He took time to explain he... —    (Patient since 2018)

Dr. Olson was great! He took time to explain health problems to me and was easy to understand.


StarStarStarStarStar The staff is very friendly and helpful, the wai... —    (Patient since 2013)

The staff is very friendly and helpful, the wait time was a while but I was a walk in so just blessed to be seen and on road to recovery.


StarStarStarStarStar Excellent Provider —    (Patient since 2016)

We love Satellite Med and we are grateful for the variety of services on site. Our one complaint this visit is Kindall had to wait 60-90 minutes to get her blood drawn. We understand it's easy to get backed up, and she was patient but in turn, it caused her to get behind in her schedule...


StarStarStarStarStar The staff was friendly and I didn't have to wai... —    (Patient since 2009)

The staff was friendly and I didn't have to wait but maybe 10 minutes before I was called back. I will differently come back.


StarStarStarStarStar Our family LOVES Satellite Med and Dr. Cates!  —    (Patient since 2019)

Our family LOVES Satellite Med and Dr. Cates!


StarStarStarStarStar friendly and thorough —    (Patient since 2019)

Friendly and thorough, Satellite Med supported my every need and kindly walked me through each procedure. I didn’t come across one unfriendly person during my whole visit. 10 stars!!!


StarStarStarStarStar Very friendly and Dr Katz listens to you —    (Patient since 2010)

Very friendly and Dr Katz listens to you


StarStarStarStarStar i am happy to tell everyone that i go to satell... —    (Patient since 2010)

i am happy to tell everyone that i go to satellite med. they have helped us i with a lot of health problems


StarStarStarStarStar Couldn't be more pleased —    (Patient since 2008)

Dr. Cates and the staff at Satellite Med have been caring for our family for over 10 years now and we couldn't be more pleased. Great and caring professionals. We thank God for them.


StarStarStarStarStar PA April Looper and her nurses that saw me were... —    (Patient since 2009)

PA April Looper and her nurses that saw me were fantastic they were so nice and treated me with such kindness. I have had bad experiences most of my life at doctors offices but I would recommend going to Satellite Med to anyone.


StarStarStarStarStar Service was great everyone was very nice  —    (Patient since 2007)

Service was great everyone was very nice


StarStarStarStarStar Great service! —    (Patient since 2010)

Satellite Med has a wonderful and kind team. I was seen on urgent care and I was seen quickly and had a short wait time. Jake S was a great provider. He diagnosed my problem quickly and was very knowledgeable in my treatment.


StarStarStarStarStar Quick and Efficient Health Care! —    (Patient since 2009)

Quick and Efficient Health Care!


StarStarStarStarStar The staff at Satelite Med is above and beyond. ... —    (Patient since 2009)

The staff at Satelite Med is above and beyond. I have been to 4 drs there in the last 10 plus years and each and every one has helped me thanks for all you do


StarStarStarStarStar I was a walk in  —    (Patient since 2008)

I was a walk in and the wait was long but the staff was friendly and knowledgeable.


StarStarStarStarStar Satellite Med team cares.. —    (Patient since 2010)

saw Jake Stephens today for a routine physical. people tend to complain about how long they wait to see a provider at most any medical office and while, in most cases, the complaints might be somewhat justified, one of the things that i find most reassuring about the care at Satellite Med is the friendly, caring nature of the medical team. Jake was great to take his time and walk me through the status of my physical and to make sure all of my questions regarding my health were addressed. To me, that is worth the possibility of having to wait a little longer, knowing that each person gets the same quality of care. Your health is important and the Satellite Med team gets that.


StarStarStarStarStar The staff at Satellite goes above and beyond to... —    (Patient since 2014)

The staff at Satellite goes above and beyond to ensure a satisfactory outcome. Communication is excellent and the care is exceptional. The nurse reached out to my alternate contact when my cellphone service wasn't available and I got my ultrasound in an expedited time. The Physician's Assistant was helpful and positive in nature and acted as a good contact point between myself and the doctor.


StarStarStarStarStar I had hurt my ribs and called for an appointmen... —    (Patient since 2009)

I had hurt my ribs and called for an appointment. They got me in the day I called. The doctor listened to what I thought it may be and did test to rule out a heart problem. This truly put my mine to ease. Then told me how to treat the issue that I had with a pulled cartilage between my ribs. I want to thank you for fast waite time and information. It would have cost me over 500.00 to go to the ER. I just wished it that Satellite was open on Sundays too. They are a great team!!


StarStarStarStarStar I just wish they would accept Medicare  —    (Patient since 2010)

I just wish they would accept Medicare


StarStarStarStarNo Star Excellent staff. —    (Patient since 2012)

Staff were kind, patient, helpful, and informative.


StarStarStarStarNo Star Service was quick and friendly —    (Patient since 2007)

Service was quick and friendly


StarStarStarStarStar People their are so nice and kind —    (Patient since 2019)

People their are so nice and kind


StarStarStarStarStar Really seemed to care and very knowledgable —    (Patient since 2007)

Really seemed to care and very knowledgeable


StarStarStarStarStar Emergency Treatment —    (Patient since 2019)

Being from Pleasant Hill and this being an emergency situation involving a "nasty gash on the arm" that necessitated having 16 stitches, we found everything about this experience handled in a very professional manner. The staff was very friendly, eased the tension of the moment, and performed the procedure with satisfaction and care..


StarStarStarStarStar Staff was friendly and nice but we waited over ... —    (Patient since 2019)

Staff was friendly and nice but we waited over 2 hours to be seen.


StarStarStarStarStar If I had not bern happy, EVERYBODY that was in ... —    (Patient since 2008)

If I had not bern happy, EVERYBODY that was in attendance would have been aware of my problem.


StarStarStarStarStar Very quick and respectful. Personnel very court... —    (Patient since 2009)

Very quick and respectful. Personnel very courteous


StarStarStarStarStar I had an appointment with Larissa. She was comp... —    (Patient since 2012)

I had an appointment with Larissa. She was compassionate , patient and very thorough .


StarStarStarStarStar Taken care of quickly and courteously.  —    (Patient since 2009)

Taken care of quickly and courteously.


StarStarStarStarStar All staff is kind and excellent. Jake is always... —    (Patient since 2018)

All staff is kind and excellent. Jake is always thorough and awesome. Couldn't be happier with this medical team. I have made this my Primary care because of the excellent care and dependability they have shown. 5 star rating. Highly Recommend.


StarNo StarNo StarNo StarNo Star I left two different voicemails for someone to ... —    (Patient since 2008)

I left two different voicemails for someone to call back regarding some questions I had concerning unfavorable lab results and hematology referral. It was the week of Memorial Day so I waited till the next week and No one ever called. Still haven’t. I have a friend who’s a hematologist in town who took my blood levels again and they were back to normal. I simple return phone call would have saved me a week worth of undue stress and worry.


StarStarStarStarStar Always a positive experience at your facility! ... —    (Patient since 2012)

Always a positive experience at your facility! Very kind people, who seem to genuinely care about your issues.


StarStarStarStarStar I always enjoy the special treatment Dr. CATES... —    (Patient since 2014)

I always enjoy the special treatment Dr. CATES gives me !!!


StarStarStarStarStar Always friendly and cour —    (Patient since 2007)

Always friendly and courteous


StarStarStarStarStar Dr cates and his staff are the best He has the ... —    (Patient since 2007)

Dr cates and his staff are the best He has the best nurse with a big heart. He cares about his patients like family , He is a good man full of Gods love.He prays for his patients and gets them the best care .He never gave up on me when I gave up on myself. it’s better than any hospital I ever been in. Dr cates goes way beyond what he has to do because that’s the kind man he is . I am blessed to have him for a doctor. Great staff vey carrying in the office Takes time with his patients and if he can’t fix the problem he will send you to the best care. So thankful for him and his staff


StarStarStarStarStar Great staff, Drs and nurses very caring and inf... —    (Patient since 2015)

Great staff, Drs and nurses very caring and informative.


StarStarStarStarStar We are new to this area and needed a health pro... —    (Patient since 2019)

Satellite Med has been a great experience for our family. We are new to this area and needed a health provider for our family. We are very pleased here at Satellite Med because of their professionalism and quick response to our needs.


StarStarStarStarStar Dr. Cates is GREAT!! Cookeville is blessed to ... —    (Patient since 2011)

Dr. Cates is GREAT!! Cookeville is blessed to have him


StarStarStarStarStar Had a great experience friendly staff very prof... —    (Patient since 2010)

Had a great experience friendly staff very professional. .


StarStarNo StarNo StarNo Star The person who saw my son was very nice. My pro... —    (Patient since 2006)

The person who saw my son was very nice. My problem is, and it's one that has been an increasing problem, the wait time. We were there for over two hours for a sports physical that took, at most, 15 minutes. I wish this was available for when my son broke his arm. That was a terrible experience.You would think they would see him quickly. They put him in a room and got the extra in a timely manner, but then we sat there for more than an hour before anyone talked to us. And then, they had us come out of the room to talk to the doctor at the station in the open area. He had his feet propped up on the desk as he told us my son's arm was broken and would need surgery. Which, thankfully, was only partly true. It was broken, but needed no surgery. I also wish I had been give a survey to complete when I went for myself and had a nurse practitioner completely ignore what I was trying to tell her and instead tried to get me to buy a book on amazon. I have continued to go there because it's mostly out of habit and they have all of our information.


StarStarStarStarStar Friendly, helpful staff went above and beyond. ... —    (Patient since 2006)

Friendly, helpful staff went above and beyond. Very little wait time.


StarStarStarStarStar As always I received excellent expert health ca... —    (Patient since 2012)

As always I received excellent expert health care.


StarStarStarStarStar My first visit here —    (Patient since 2019)

Everyone treated me very well Jacob was super sweet explained everything to me and was patient w/ my questions physical therapist was very knowledgeable also!


StarStarStarStarStar Very quick, very friendly. Ended up needing to ... —    (Patient since 2019)

Very quick, very friendly. Ended up needing to go to the ER, so they didn’t even charge me!


StarStarNo StarNo StarNo Star Had to wait 2 hours for an a —    (Patient since 2006)

Had to wait 2 hours for an appointment


StarStarStarStarStar Great doctors and support staff. They listen to... —    (Patient since 2016)

Great doctors and support staff. They listen to the patient and genuinely seem to care about the health protocols.


StarStarStarStarNo Star  —    (Patient since 2013)

it has been a week now and I still haven't heard my test results. Why the hold up?


StarStarStarStarStar Everyone was courteous and professional. —    (Patient since 2019)

Everyone was courteous and professional.


StarStarStarStarStar Dr Cates is very good doctor & everyone at clin... —    (Patient since 2006)

Dr Cates is very good doctor & everyone at clinic is very polite


StarStarStarStarStar Been on Medicare for about a year and Still com... —    (Patient since 2008)

Been on Medicare for about a year and Still come to see you!!! It’s worth paying for it myself for the service and wonderful people at Satellite Med. I just can’t leave!!!


StarStarStarStarStar Everyone was so great! I had a wonderful experi... —    (Patient since 2016)

Everyone was so great! I had a wonderful experience!


StarStarStarStarStar Excellent care! Satellite Med Care Providers a... —    (Patient since 2008)

Excellent care! Satellite Med Care Providers always meet or exceed my expectations, straight forward, no-nonsense folks who genuinely want to improve your health. I thank God for Satellite Med.


StarStarStarStarStar Was very happy with Dr Olsen —    (Patient since 2012)

Was very happy with Dr Olsen


StarStarStarStarStar Great place , caring , knowledgeable , and frie... —    (Patient since 2012)

Great place , caring , knowledgeable , and friendly .


StarStarStarStarStar I have been going to Satellite Medical in Cooke... —    (Patient since 2013)

I have been going to Satellite Medical in Cookeville for many years now. I have always been very pleased with all the staff and personal attention given to us at each visit. I often recommend Satellite Medical to others.


StarStarStarStarStar Excellent experience! —    (Patient since 2006)

Easy to schedule, short wait time, exactly the care I needed!


StarStarStarStarStar I always have a great experience at Satellite ... —    (Patient since 2011)

I always have a great experience at Satellite Med.


StarStarStarStarStar The service is very timely. Everyone was so kin... —    (Patient since 2007)

The service is very timely. Everyone was so kind and caring. They call you promptly with results and findings. Dr. Seitzinger is great. He makes sure you understand why and how he is treating you. He gives you personal attention.


StarStarStarStarStar Considerate and Caring Drs.& Staff —    (Patient since 2010)

Considerate and Caring Drs.& Staff


StarStarStarStarStar The people were all very hnice. —    (Patient since 2018)

The people were all very hnice.


StarStarStarStarStar The staff is wonderful, caring and I love the C... —    (Patient since 2019)

The staff is wonderful, caring and I love the Christian atmosphere.


StarStarStarStarStar Staff and doctors at Satellite Med were very fr... —    (Patient since 2014)

Staff and doctors at Satellite Med were very friendly and helpful, the service was timely and the price affordable. Very well pleased.


StarStarStarStarStar This was the second time we saw Jacob and was r... —    (Patient since 2009)

This was the second time we saw Jacob and was really pleased. He is very attentive and does a great job.


StarStarStarStarStar My nurse practitioner Cheryl is a wonder listen... —    (Patient since 2014)

My nurse practitioner Cheryl is a wonder listener. She listens to you and asks how she can help in stead of telling you what she is going to do. She seems very senser about your life stile and your pain, but will not push anything on you that you don't want. I would recommend her to anyone.


StarStarStarStarStar The staff is incredibly interested and compassi... —    (Patient since 2019)

The staff is incredibly interested and compassionate. Mariah took the time to ask questions and listen to answers. She also explained things I wasn’t familiar with. This is the best medical facility I’ve ever visited. Labs, X-ray etc were done right on site.


StarStarStarStarStar So glad the staff is friendly and not critical.... —    (Patient since 2007)

So glad the staff is friendly and not critical. No question is too ignorant for them and they are happy to answer. Very good people.


StarStarStarNo StarNo Star Your prices are a bit steep for most people. —    (Patient since 2008)

Your prices are a bit steep for most people.


StarStarStarStarStar  —    (Patient since 2013)

I am thankful for the online services which enable patients to receive Medical Record form via E-mail, fill out and send back either by e-mail or fax.


StarStarStarStarNo Star  —    (Patient since 2008)

Easy in an out service. I was there for a DOT physical so nothing major.


StarStarStarStarStar Quick check up.  —    (Patient since 2019)

I was in and out in a quick manner. Dr. Short was amazing. Quick to the point. Overall of the best doctors visits ever. The nurse who administered my shot was quick and painless. Great staff.


StarStarStarStarStar Always Proffesional. Always treated like I am t... —    (Patient since 2006)

Always Proffesional. Always treated like I am the only patient they have.


StarStarStarStarStar They are the most caring professional medical p... —    (Patient since 2010)

They are the most caring professional medical professionals I have ever seen. I have been going to them since they opened.


StarStarStarStarStar great place to have drug screening, all staff ... —    (Patient since 2018)

great place to have drug screening, all staff are very nice and very professional, make you feel welcome and at ease to be having test done, thanks for all you all do


StarStarStarStarStar Great information about concussion care! —    (Patient since 2009)

Great information about concussion care!


StarStarStarStarStar Since the day you opened I believe in 2007 I ha... —    (Patient since 2007)

Since the day you opened I believe in 2007 I have told everyone of the service, the care, the genuine concern for health, heart & mind. Dr Jamie Cates is one in a million.


StarStarStarStarStar Good place to go. Fast and friendly. —    (Patient since 2007)

Good place to go. Fast and friendly.


StarStarStarStarStar Very caring people about the people well fare —    (Patient since 2013)

Very caring people about the people well fare


StarStarStarStarStar  —    (Patient since 2008)

Short wait yesterday. Jacob was very friendly and helpful. Staff is friendly


StarStarStarStarStar Satellite Med. Review —    (Patient since 2012)

My experience over more than the last decade has been excellent. The medical expertise and dedication to the best interest of the patient is second to none. I have complete confidence being in their care.


StarStarStarStarStar Friendly, fast and efficient. —    (Patient since 2017)

Friendly, fast and efficient. April Looper is my provider and she has helped me more in the past year than the rest of my medical team ever has.


StarStarStarStarStar I was very impressed by the friendly, prompt an... —    (Patient since 2019)

I was very impressed by the friendly, prompt and professional service at an affordable price.


StarStarStarStarStar Thorough exam- April took her time in listening... —    (Patient since 2013)

Thorough exam- April took her time in listening to my concerns and addressing them.


StarStarStarStarStar I had the absolute best care at my appointment.... —    (Patient since 2009)

I had the absolute best care at my appointment. The doctors and nurses were very thorough and I recommend this clinic to everyone.


StarStarStarStarStar I was very quickly and received the best possib... —    (Patient since 2009)

I was very quickly and received the best possible care.


StarStarStarStarStar I worked in medical offices for over 20 years a... —    (Patient since 2012)

I worked in medical offices for over 20 years and Satellite Med is one of the most efficient offices I have seen. The providers that I have seen are very caring and want ro help you. I have a rare muscle disease and they have been very knowledgeable while treating me. I see April Looper, PA-C but on occasion I have seen Jake and Whitney and they treated me the same with caring and researching to help me with any medical problems I have.


StarStarStarStarStar They were very attentive and knowledgeable. The... —    (Patient since 2019)

They were very attentive and knowledgeable. They are good at what they do.


StarStarStarStarStar Excellent service with great professionalism. —    (Patient since 2013)

Excellent service with great professionalism.


StarStarStarStarStar I thank God for leading me to Satellite Med, Dr... —    (Patient since 2016)

I thank God for leading me to Satellite Med, Dr. Cates and the entire medical team and from the Receptionist/Scheduling, Telemed/Texting staff, Pharmacy and thier staff, Business/Billing office staff and of course the entire Nursing department !!! The entire clinic is truly patient oriented and a blessing in my life.


StarStarStarStarStar It's Helpful in all aspects. —    (Patient since 2009)

It's Helpful in all aspects.


StarStarStarStarStar Check-in process was smooth, quick, and easy. T... —    (Patient since 2010)

Check-in process was smooth, quick, and easy. The doctor and nurse was professional, informative, friendly, and personable.


StarStarStarStarStar Was seen in a timely manner. Very courteous and... —    (Patient since 2011)

Was seen in a timely manner. Very courteous and professional which put me at ease,


StarStarStarStarStar Professional, seen immediately, understood prob... —    (Patient since 2019)

Professional, seen immediately, understood problem Efficient and effective, very thorough, doctor was interested and concerned, spent time discussing problem and recommendations. Made sure I understood.


StarStarStarStarStar Excellent Job —    (Patient since 2007)

Excellent job, Penny did a great job. Dr. Cates nurse was very pleasant and helpful.


StarStarStarStarStar Love this place. Staff is great, always friend... —    (Patient since 2009)

Love this place. Staff is great, always friendly and helpful. Doctors and nurses are friendly, professional and spend time with. If you have an appointment waits are usually short.


StarStarStarStarStar Friendly, Helpful Dedicated —    (Patient since 2017)

I love that everyone is friendly and helpful and is eager to serve me. I's obviously a great place to work because they all seem to love their job. I feel that I am really heard and my needs are important. Makes it easy to trust that I am in the right place! There is no endless waiting. Explanations to me are clear and I never feel rushed.


StarStarStarStarStar Doctors Appointment  —    (Patient since 2011)

Great service with doctors appointment.


StarStarStarStarStar Dr. Steven's was very professional and courteou... —    (Patient since 2008)

Dr. Steven's was very professional and courteous. He took time to explain diagnosis and things I could do to get better. I appreciated that. Thanks.


StarStarStarStarStar On time services very good with doctor . —    (Patient since 2011)

On time services very good with doctor .


StarStarStarStarStar My visit was great. No complaints —    (Patient since 2009)

My visit was great. No complaints


StarStarStarStarStar Satellite Med is an invaluable resource to our ... —    (Patient since 2013)

Satellite Med is an invaluable resource to our community. I first used them as a visitor when I was out of my insurance coverage area and now, I find them a quicker, more complete and more cost effective alternative to most other urgent care alternatives in the area.


StarStarNo StarNo StarNo Star Everyone was very nice but we were there for 2 ... —    (Patient since 2009)

Everyone was very nice but we were there for 2 hours and 20 mins for the strep. It was a very long wait the last 2 times we were there also.


StarStarStarStarStar Excellent Service —    (Patient since 2014)

If I had to go to the doctor and be sick this is the place to go. They take excellent care of you and the staff is always pleasant and very helpful!


StarStarStarStarStar Great customer service. —    (Patient since 2007)

I was seen by PA April Looper. She was very knowledgeable and kind throughout the entire time I was at the office. The entire staff was very professional and courteous.


StarStarStarStarStar Great service. Prompt and professional. —    (Patient since 2011)

Great service. Prompt and professional.


StarStarStarStarStar Quick, friendly, knowledgeable service. —    (Patient since 2016)

Quick, friendly, knowledgeable service.


StarStarStarStarStar I think this place is great they answer your qu... —    (Patient since 2010)

I think this place is great they answer your questions and are very friendly


StarStarStarStarStar Very friendly, Was quick with my results.And ... —    (Patient since 2019)

Very friendly, Was quick with my results. And was caring. Thank you.


StarStarStarStarStar Best Service —    (Patient since 2009)

Best service I have had since the last time I came in. Friendly, attention to medical issues, checked all aspects of what might be causing my problem. Best medical care I have had in a long, long time.


StarStarStarStarStar Prompt considerate service. They are very profe... —    (Patient since 2019)

Prompt considerate service. They are very professional and you get the feeling they really care about you as an individual.


StarStarStarStarStar Very kind and thorough  —    (Patient since 2015)

My care physician was Jake. He was very kind and thorough. Appreciate his help very much.


StarStarStarStarStar SAT MED entire staff was helpful and treated me... —    (Patient since 2017)

SAT MED entire staff was helpful and treated me like a person and not just another patient


StarStarStarStarStar Had to have routine entrance tests ran for my n... —    (Patient since 2019)

Had to have routine entrance tests ran for my new employment. In and out in a matter of minutes with minimum paperwork!


StarStarStarStarStar Everyone at Satellite Med is caring, and take t... —    (Patient since 2019)

Everyone at Satellite Med is caring, and take their time.


StarStarStarStarStar I love Sat. Med. The people are so friendly.  —    (Patient since 2008)

I love Sat. Med. The people are so friendly.


StarStarStarStarStar I really thought that Jacob Olson was easy to t... —    (Patient since 2019)

I really thought that Jacob Olson was easy to talk to, down to earth, and genuinely cares about the people he treats. It's rare to find that in most health care establishments in today's world. I hope that never changes and I pray that more people in the same line of work remember that we are all God's children and not just a case, number, or dollar sign.


StarStarStarStarStar Professional and they showed they cared. —    (Patient since 2019)

My first experience was excellent. Called for an appointment, a few hrs. later I was filling out paperwork. Before I could finish, my name was called.


StarStarStarStarStar Great visit took care of my needs well !! ver... —    (Patient since 2012)

Great visit took care of my needs well !! very attentive , to what your problems are ! and friendly !!! great visit very helpful !!!!


StarStarStarStarStar Stephanie was very thorough in her examination,... —    (Patient since 2013)

Stephanie was very thorough in her examination, asking many questions about my symptoms and ordering the tests necessary to find out exactly what I had- turned out to be a viral infection.


StarStarStarStarStar So grateful to have finally found a medical pro... —    (Patient since 2018)

So grateful to have finally found a medical provider that actually cares about its patients!


StarStarStarStarStar Awesome service and caring employees  —    (Patient since 2008)

Awesome service and caring employees


StarStarStarStarStar Satellite Med is Awesome!! —    (Patient since 2016)

Satellite Med is Awesome!!


StarStarNo StarNo StarNo Star Although the staff was friendly, i left feeling... —    (Patient since 2007)

Although the staff was friendly, i left feeling like my condition was under cared for. Today, all I feel is more pain and sleepy. I was sent home with no recommendations. I had to ask what was seen on my Xrays if anything.


StarStarStarStarStar Dr review —    (Patient since 2018)

The cleanliness at the office is great!!! The attitude of the employees is also great. The effort they whole staff and dr put into maken you understand what's going on for each situation is very commendable! I greatly appreciate their afforts.


StarStarStarStarStar We all come here and have for years and Cheryl ... —    (Patient since 2007)

We all come here and have for years and Cheryl Wathen is such a wonderful provider and very smart and takes time to listen to our concerns and answer our questions


StarStarStarStarStar Medical staff and all personnel are polite and ... —    (Patient since 2015)

Medical staff and all personnel are polite and knowledgeable.


StarStarStarStarStar Very good experience —    (Patient since 2006)

Providers were available quickly and listened well. Exam was thorough and diagnosis made sense. Medication was available immediately from the onsite pharmacy.


StarStarStarStarStar I feel like I get good care at this facility. D... —    (Patient since 2008)

I feel like I get good care at this facility. Dr. Cates doesn't rush through the visit. He takes time to listen to your questions.


StarStarStarStarStar very nice —    (Patient since 2016)

Everyone was very polite. Will go again.


StarStarStarStarStar Doctor was great. Everyone was great. —    (Patient since 2011)

Doctor was great. Everyone was great.


StarStarStarStarStar All of the staff from the front desk to the phy... —    (Patient since 2011)

All of the staff from the front desk to the physicians are always polite, professional, caring and understanding.


StarStarStarStarStar Dr. Cates is AMAZING-  —    (Patient since 2009)

Dr. Cates is AMAZING- so kind & thoughtful and a walking medical encyclopedia, his knowledge is beyond my comprehension yet he is so down to earth. When I count my blessings HE and Satellite med and staff are definitely included! Great job folks So thankful for the pricing, and how courteous Dr. Cates is about costs, as I was w/o ins. for a time. All around win- win situation.


StarStarStarStarStar very professional staff thanks for everything.... —    (Patient since 2011)

very professional staff thanks for everything. peggy nash


StarStarStarStarStar Dr. Cates and his staff are focused on seeing t... —    (Patient since 2007)

Dr. Cates and his staff are focused on seeing that you get the best care available. The staff is professional and kind with a pleasant atmosphere throughout.


StarStarStarStarStar Excellent clinic for walk-ins.  —    (Patient since 2011)

Excellent clinic for walk-ins. Plain sign tells the priority of patents....no guessing or having to ask.


StarStarStarStarStar Always Excellent Care —    (Patient since 2017)

I am always pleased with my experience at this office. I am always treated with professionalism and care. I am forever grateful for Dr Seitzinger, he takes time and always listens to me and he always follows up to ensure that I am better; he always calls as soon as he gets the lab results. He is the best doctor that I have ever been to, very knowledgable and caring! Everyone is always so friendly here and I love the hours at this office. It is always easy to schedule an appointment, easy to speak with a nurse or my doctor. Thanks so much for always providing wonderful service.


StarStarStarStarNo Star I didn’t wait very long. And when I was seen s... —    (Patient since 2012)

I didn’t wait very long. And when I was seen she listened to everything I had going on. She took her time to make sure she treated everything needed. She sent my prescriptions in right away. I already feel so much better today! The ladies I saw yesterday were awesome!


StarStarStarStarNo Star I Recommend Satellite Med —    (Patient since 2010)

I would highly recommend Satellite Med for anyone who does not feel well enough to go to a pharmacy to fill a prescription. If I am really sick, I won't go anywhere else!


StarStarStarStarStar Quality Healthcare Meets Spiritual Healing —    (Patient since 2008)

Sat. Med is a clean and professional facility where quality healthcare meets spiritual healing. I applaud you for all you do. I feel like family here. Thanks! Darren Shell, Allons, TN.


StarStarStarStarStar Very helpful and kind staff. They went the extr... —    (Patient since 2019)

Very helpful and kind staff. They went the extra mile to make sure I was well taken care of, and I was in and out in a timely manner. Thanks guys, would recommend fo sho.


StarStarStarStarStar Your entire staff was extremely caring and sens... —    (Patient since 2008)

Your entire staff was extremely caring and sensitive to my needs.


StarStarStarStarStar Great place for your GP services —    (Patient since 2019)

Just moved to Cookeville and established a new GP. April listened to my concerns and I felt heard.


StarStarStarStarStar Encouraging and Uplifting —    (Patient since 2014)

Staff are friendly and easy to work with you on things. I love the encouragement that I feel from the staff and the scriptures. Very uplifting when you feel so horrible. Dr. Cates is very knowledge and a gift from God.


StarStarStarStarStar I love Satellite Med!  —    (Patient since 2017)

I love Satellite Med! - there is minimal waiting when I arrive for my appointment. Everyone is always very friendly and courteous and effective in their job. I feel respected and well cared for. I feel that my whole picture is looked into - I'm not just a number. Feels like small town service. Thank you!


StarStarStarStarStar Biomedical Engineer —    (Patient since 2009)

I've used Satellite Med since it opened. Dr. Cates and his staff are the Best!!!


StarStarStarStarStar Excellent service and health care —    (Patient since 2012)

I would rather come to Satellite Med than my own Doctors office.


StarStarStarStarStar Great place —    (Patient since 2010)

I love the people at Satellite Med. They always take excellent care of me and have since the beginning!


StarStarStarStarStar Great Place !! —    (Patient since 2019)

Dr Cate's is the best Dr. I have had in years!!!


StarStarStarStarStar Great people!  —    (Patient since 2015)

Both the doctor and the student i saw yesterday were great. Very friendly, knowledgeable and did their best to help me.


StarStarStarStarStar I feel well treated at Sat Med. —    (Patient since 2008)

I feel well treated at Sat Med.


StarNo StarNo StarNo StarNo Star Slow (or no) service. —    (Patient since 2017)

Was asked by nurse practitioner (after being seen) to return the next day to have injury re-checked. Upon return I was left to wait over 90 minutes despite repeatedly reminding the staff i was on my lunch from work. I had to leave without being seen. Everyone in the waiting room was seen before me, even those who came in after me.


StarStarStarStarStar Loved the new doctor Molly. She was so kind and... —    (Patient since 2016)

Loved the new doctor Molly. She was so kind and understanding!


StarStarStarStarStar Quick and excellent service. —    (Patient since 2010)

Quick and excellent service.


StarStarStarStarStar Convenient competent care —    (Patient since 2012)

Convenient competent care


StarStarStarStarStar Satellite Medical is a great health care provider. —    (Patient since 2013)

I have used Satellite Medical for several years as my primary health provider. I have always been very satisfied with their friendly, professional, and timely services. I always share with my family, friends, and co-workers just how completely satisfied I have been with Satellite Medical and always recommend them for others to share the same benefits that I have experienced for several years now!!!


StarStarStarStarStar Very Knowledgeable, friendly atmosphere. Everyt... —    (Patient since 2014)

Very Knowledgeable, friendly atmosphere. Everything needed is in house. No need to go anywhere else!


StarStarStarStarStar Was very pleased will come backThank you  —    (Patient since 2019)

Was very pleased will come back Thank you


StarStarStarStarStar Great place Dr Cates is always good to see —    (Patient since 2008)

Great place Dr Cates is always good to see


StarStarStarStarStar Made appointment for two days away from the tim... —    (Patient since 2018)

Made appointment for two days away from the time I called. Arrived about 15 minutes early. Waited about 10 minutes. We into an exam room and had vitals taken. Waited about 5 minutes for the PA. Got a great exam. PA seemed knowledgeable. I was out quickly. Very satisfied with visit.


StarStarStarStarStar i have to say everyone was very nice and a had ... —    (Patient since 2007)

i have to say everyone was very nice and a had a good experience will definitely come back


StarStarStarStarStar Professional Service —    (Patient since 2013)

I truly appreciate the attention I received as everyone was genuinely concerned and listened to what I had to say. They weren't in a rush.


StarStarStarStarStar Everyone was really kind, I was out quick and r... —    (Patient since 2018)

Everyone was really kind, I was out quick and really enjoyed my visit for the condition I was in.


StarStarStarStarStar  —    (Patient since 2008)

Donna is awesome at her job. I appreciate the one on one time and the sincerity she had to my issue. I hope I can see her every time I come in. Very knowledgeable at her job.


StarStarStarStarStar Satellite Med is my families go to healthcare p... —    (Patient since 2012)

Satellite Med is my families go to healthcare provider! Dr. Cates and his staff are the best!!!


StarStarStarStarStar Dr. Cates is the greatest Dr. in the world. —    (Patient since 2006)

Dr. Cates is the greatest Dr. in the world.


StarStarStarStarStar Called and got a quick appointment time, everyt... —    (Patient since 2019)

Called and got a quick appointment time, everything moved very fast once I got there as well. Very friendly and helpful providers, did not feel like they rushed me out, but took time to talk and make sure I was taken care of!


StarStarStarStarStar  —    (Patient since 2007)

April Looper is a great provider that actually listens. She is kind and provides great care.


StarStarStarStarStar They are very professional, courteous, and make... —    (Patient since 2009)

They are very professional, courteous, and make you comfortable.


StarStarStarStarStar Everyone was awesome and quick.  —    (Patient since 2019)

Everyone was awesome and quick.


StarStarStarStarStar Great service, nurses and doctors as well as th... —    (Patient since 2008)

Great service, nurses and doctors as well as the rest of the stuff are super nice !!


StarStarStarStarStar Awesome service ... —    (Patient since 2008)

Help was great and timely. Everyone was helpful and professional and easy to talk to and could explain what I asked.


StarStarStarStarStar Great job! —    (Patient since 2007)

Great job, I was in a hurry and needed help!


StarNo StarNo StarNo StarNo Star Extreme waits the past 3x I’ve been. Including ... —    (Patient since 2018)

Extreme waits the past 3x I’ve been. Including a 45 min wait just to get a doctors note corrected.


StarStarStarStarStar The staff has always been wonderful to me and t... —    (Patient since 2015)

The staff has always been wonderful to me and the doctors are very caring and always take the time to listen to me.


StarStarStarStarStar I had excellent service Cheryl is a great docto... —    (Patient since 2014)

I had excellent service Cheryl is a great doctor, I recommend her to any one


StarStarStarStarStar They took the time and listen to what was wrong... —    (Patient since 2018)

They took the time and listen to what was wrong and then took the time to fix the problem


StarStarStarStarStar Always kind and attentive. My kids love gettin... —    (Patient since 2013)

Always kind and attentive. My kids love getting the popsicles! They start asking for them before we even get back in a room lol. Sometimes the smallest things can make a sick child feel better.


StarStarStarStarStar Great provider —    (Patient since 2015)

Heather Cathey is an amazing provider who shows that she cares and listens to all my concerns


StarStarStarStarStar Staff was awesome friendly and efficient. Phle... —    (Patient since 2019)

Staff was awesome friendly and efficient. Phlebotomist was spectacular


StarStarStarStarStar Friendly, simplistic and professional! I love t... —    (Patient since 2019)

Friendly, simplistic and professional! I love that there is a pharmacy on premises too! Very pleased with my first visit as a new patient and will definitely be coming back!


StarStarStarStarStar I presented with difficulty breathing and light... —    (Patient since 2013)

I presented with difficulty breathing and light headed and I got in right away.


StarStarStarStarStar Great service and friendly staff.  —    (Patient since 2013)

Great service and friendly staff.


StarStarStarStarStar SatelliteMed is absolutely concerned with their... —    (Patient since 2015)

SatelliteMed is absolutely concerned with their patient's wellness and healing. I was sent there by and friend, and it proved to be a blessing.


StarStarStarStarStar Dr Seitzinger does a great job providing care f... —    (Patient since 2012)

Dr Seitzinger does a great job providing care for his patients!


StarStarStarStarStar Been a patient for years, always feel Dr. Cates... —    (Patient since 2008)

Been a patient for years, always feel Dr. Cates has the utmost interest in my health. Great attention is always paid to me each visit.


StarStarStarStarNo Star Good Visit —    (Patient since 2007)

The PA who attended me suggested a urinary test as a possible cause of my back pain. In fact it did turn out that I had a UTI and I was then perscribed the medicine which I conveniently picked up at there in house pharmacy. I was ahppy with the visit and the personal care I recieved.


StarStarStarStarStar Stephanie Maggard is amazing!  —    (Patient since 2012)

Stephanie and her scribe treated me with great care. She listened to my concerns and addressed everything. I will definitely be back! She is amazing!!!!!


StarStarStarStarStar I came in close to close. I expected to be rush... —    (Patient since 2018)

I came in close to close. I expected to be rushed out. Instead they did xray, blood and urine to find out what was going on with me. Finally felt like someone cares and wants to help. So great ful we have such great people here in Cookeville.good people, good philosophy, not just drug dispensers.


StarStarStarStarStar Jacob Olson was fabulous with my 2 year old son... —    (Patient since 2017)

Jacob Olson was fabulous with my 2 year old son. We called ahead and was in and out quickly!


StarStarStarStarStar Dr. Cates can't be beat.  —    (Patient since 2009)

Dr. Cates can't be beat.


StarStarStarStarStar It was my first appointment with satellite.. th... —    (Patient since 2019)

It was my first appointment with satellite.. the paperwork was minimal the weight was maybe a little less than average for a doctor's office.. The doctor was very affable communicative listen to intently to my problems seemed to come to a resolution in an idea of what my treatment path should be... To this point I'm very satisfied


StarStarStarStarStar thanks doc, glad i came into your office other ... —    (Patient since 2018)

thanks doc, glad i came into your office other than going to the emergency room . good place to go with minimum wait time.


StarStarStarStarStar Knowledgeable and kind providers, who really li... —    (Patient since 2008)

Knowledgeable and kind providers, who really listen.


StarStarStarStarStar Extremely through and great responsiveness with... —    (Patient since 2019)

Extremely through and great responsiveness with the patient.


StarStarStarStarStar Meets all your medical needs in one place. —    (Patient since 2012)

I attend Satellite Med. for allergy shots. The are always on time and have a very friendly staff. All my questions or concerns are answered in a timely manner. I would highly recommend to anyone needing medical services of any time. This is the only place I go for allergy shots, broken bones, medical testing, flu/colds, etc. Best place in town. (and i drive an hour to there.)


StarStarStarStarStar Dr. Cates is THE BEST OF THE BEST! —    (Patient since 2016)

Dr. Cates is THE BEST OF THE BEST!


StarStarStarStarStar My son saw Jacob Stephens and I felt Jacob went... —    (Patient since 2009)

My son saw Jacob Stephens and I felt Jacob went above and beyond. I was very pleased. Everyone was very kind and our wait was none existent. We were in and out and back home in no time.


StarStarStarStarStar Very Friendly, rushed for me  —    (Patient since 2007)

Very Friendly, rushed for me


StarStarStarStarStar Fast, friendly, cost-effective medical service.... —    (Patient since 2019)

Fast, friendly, cost-effective medical service.


StarStarStarStarStar So sick and running a fever ... —    (Patient since 2011)

You were very thorough in finding out what was wrong with me and working with my hubby to get my meds. So glad I went there first thing instead of waiting.


StarStarStarStarStar the clinic is always neat courteous and Yes I f... —    (Patient since 2014)

the clinic is always neat courteous and Yes I feel better


StarStarStarStarStar I really LOVE Satellite Medical!!!  —    (Patient since 2013)

I have always been more than pleased with all my visits to Satellite Medical & the entire staff has always been very professional, curtious, & friendly. My wife and I always recommend Satellite Medical to all our family, friends, & co-workers. We are especially pleased that we can get x-rays, CT's, & ultrasound needs with our chosen family clinic. We do most of our shopping at Sam's & we love the in & out convenience of your location. We thank all the staff there for taking such wonderful care of us. We always feel so comfortable & welcomed each time we visit you. I generally don't have such a high opinion of medical facilities but Satellite Medical by far has my approval & sincere recommendation. Keep up the good work and God bless you all.


StarStarStarStarStar I really appreciate Satellite Med but Sally Col... —    (Patient since 2008)

I really appreciate Satellite Med but Sally Cole is very disrespectful.


StarStarStarStarStar Quick service! Love April! —    (Patient since 2012)

Quick service! Love April!


StarStarStarStarStar The Best! —    (Patient since 2013)

The best provider my family and I have ever had. It really is a pleasure. Dr. Cates and his staff providing not only top notch medical care, but do so in a manner that is both personal and professional.


StarStarStarStarStar As always I really had a very good visit. Every... —    (Patient since 2009)

As always I really had a very good visit. Everyone are very helpful and Dr. Cates answers my questions.


StarStarStarStarNo Star Well managed medical office! —    (Patient since 2019)

Well managed medical office!


StarStarStarStarStar Stephanie Maggard was awesome. She was very tho... —    (Patient since 2011)

Stephanie Maggard was awesome. She was very thorough and attentive. I was very satisfied with the care I received during my visit


StarStarStarStarStar A great source for my health —    (Patient since 2006)

A great source for my health


StarStarStarStarStar Very convenient. —    (Patient since 2006)

Very convenient. Most times you are just too sick to bother to fill out a survey form on your way out. Being online makes it easy for us to take the survey on our own time.


StarStarStarStarStar I was in and out in a short amount of time.  —    (Patient since 2018)

I was in and out in a short amount of time.


StarStarStarStarStar Very friendly and prompt service —    (Patient since 2017)

Very friendly and prompt service


StarStarStarStarStar Very curtious and kind. They take the time to l... —    (Patient since 2008)

Very curtious and kind. They take the time to listen.


StarStarStarStarStar Satellite Med has been a true godsend for me. B... —    (Patient since 2018)

Satellite Med has been a true godsend for me. Before I first went to Satellite Medical Clinic I was told that Dr. Cates is one of the best at what he does. My experience at Satellite Med has certainly confirmed this. He clearly has surrounded himself with like minds in the medical field. My condition was quickly diagnosed and properly treated. Because of my illness the proper diagnosis and treatment literally saved my life. I cannot recommend Satellite Medical Center highly enough.


StarStarStarStarStar Fantastic place and wonderful service  —    (Patient since 2012)

Fantastic place and wonderful service


StarStarStarStarStar Donna Winningham and her team were excellent wi... —    (Patient since 2018)

Donna Winningham and her team were excellent with my child yesterday. Mike and Kathy did very well giving Harper the injections she received. They were very professional, patient, and kind. I would recommend taking your children to Sat Med for care! My daughter was just seen yesterday and is already feeling so much better so the plan of care was definitely perfect for her.


StarStarStarStarNo Star I was so impressed with Mike Selby! He made my ... —    (Patient since 2007)

I was so impressed with Mike Selby! He made my visit less stressful. His kind spirit and professionalism made me feel at ease through this visit.


StarStarStarStarStar I got in fast and received excellent care.  —    (Patient since 2014)

I got in fast and received excellent care.


StarStarStarStarStar Very satisified. —    (Patient since 2010)

Everyone was nice, polite, and helpful. They were very thorough and didnt rush through the examination. Listened to what I had to say.


StarStarStarStarStar friendly drrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr... —    (Patient since 2012)

friendly drrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr


StarStarStarStarStar Exellent Care —    (Patient since 2007)

Me and my family have always received exellent care at Sat. Med. Dr. Cates is such a great doctor. He is very thorough and does a great job explaining his diagnosis. He has even takin the time to pray for our family. It’s obvious that he truly cares about people. The office staff, nurses, technicians and pharmacy have always been friendly and good at what they do. Thank you Sat. Med. and Dr. Cates on a job well done!


StarStarStarStarStar Friendly and trust the people that work there w... —    (Patient since 2006)

Friendly and trust the people that work there with my medical care. I have a Lot better trust with Satellite Med then other doctor's like Chat Gentry office and the cookeville hospital. Thanks.


StarStarStarStarStar Even though the wait was longer than I hoped...... —    (Patient since 2018)

Even though the wait was longer than I hoped......Everyone did a nice job of recognizing how long I waited and mentioned it to me. Most medical providers don't really care how long you wait......these folks were not like that.


StarStarStarStarStar I love Satellite Med. There is rarely much if ... —    (Patient since 2007)

I love Satellite Med. There is rarely much if any waiting time to be seen and I have found every doctor or PA who I've been treated by there to be very caring and knowledgeable. And the very affordable prices on visits and labs are how every clinic should operate! Kudos to all of you.


StarStarStarStarStar great service, good doctor, but every time when... —    (Patient since 2016)

great service, good doctor, but every time when you call, the front office no one answer the phone, take for ever to get with someone..


StarStarStarStarStar Excellent Care! —    (Patient since 2016)

I have been seeing Larissa Rich for a torn meniscus on my left knee and I have had excellent results under her care. She is very professional and caring with my procedures and has my full trust and confidence in her. She gave me a shot in my knee and I didn't feel it...can you imagine getting a shot and it didn't not hurt! Yes, Larissa is that good! Thank you Larissa! David


StarStarStarStarStar Many doctors have tried and failed to figure ou... —    (Patient since 2012)

Many doctors have tried and failed to figure out what was wrong with me. Dr. Cates figured it out quickly, and prescribed a course of action that has helped me tremendously. He may have very well saved my life. The whole practice, staff, and clinic is top notch. Best I've seen.


StarStarStarStarNo Star Got in promptly on Christmas Eve. All in all a ... —    (Patient since 2013)

Got in promptly on Christmas Eve. All in all a good experience.


StarStarStarStarStar Great Christian staff! Everyone was so friendly... —    (Patient since 2008)

Great Christian staff! Everyone was so friendly and helpful.


StarStarStarStarStar Excellent staff and facility! They are thoroug... —    (Patient since 2008)

Excellent staff and facility! They are thorough and explain everything in detail when necessary. They take their time with you and make sure your needs are met and your questions are answered. Dr. Cates is outstanding! April is also excellent at her job. I always leave there knowing that they have administered the best care that they can provide. They also refer patients to outside sources when necessary.


StarStarStarStarStar Love your services and nice people there. —    (Patient since 2018)

Love your services and nice people there.


StarStarStarStarStar Clean facilities; personnel listen to patient’s... —    (Patient since 2016)

Clean facilities; personnel listen to patient’s concerns before deciding on a course of action; prompt responses to issues


StarStarStarStarStar Very friendly staff, wait time was minimal, Dr ... —    (Patient since 2008)

Very friendly staff, wait time was minimal, Dr and assistants were great


StarStarStarStarStar Very professional, courteous and fast service. ... —    (Patient since 2018)

Very professional, courteous and fast service.


StarStarStarStarStar Very friendly staff. Slow wait time but, that’s... —    (Patient since 2018)

Very friendly staff. Slow wait time but, that’s usually expected at any urgent care center.


StarStarStarStarStar Definitely a 5 star facility!  —    (Patient since 2006)

Definitely a 5 star facility! I can’t think of one thing that could be done better. Front office staff is always friendly, nice, and helpful. At my most recent visit, as usual the triage nurse was also friendly, nice, and patient. I actually saw a dr in training (Blake Young) before my dr came in to see me. He is so sweet, caring, and very thorough. The scribe/nurse, Amy, was very sweet and friendly. Blake ordered an x-ray and blood work. Both these ladies where great at their job and very friendly. Then the dr. came in to see me. I love my doctor!! Dr Cates is a gift from God above. He is definitely fulfilling his calling by doing exactly what God intended for him. I promise you that you won’t find a more knowledgeable, caring, friendly, helpful and honest man. He truly cares about his patients and wants to help them. He goes above and beyond to help you as much as he can and even adds you to his prayers. What more could you ask for from a dr.? The rest of the doctors and staff that I have seen on different visit are wonderful caring ppl. I truly I believe their moto at Satellite Med is.... Go above and beyond your call if duty or.... When you think you’ve done all you can do a little more.


StarStarStarStarStar Southern hospitality —    (Patient since 2018)

Southern hospitality is how I would describe it, Jake examined and evaluated the injury on my arm. And I was very happy with his bedside manner, he showed good judgment, pleasant, and happy demeanor. My wife and I were both very pleased.


StarStarStarStarStar Very friendly and caring staff. —    (Patient since 2013)

Very friendly and caring staff.


StarStarStarStarStar Friendly staff smiley faces Very good medicine ... —    (Patient since 2014)

Friendly staff smiley faces Very good medicine quality


StarStarStarStarStar wonderful staff even with being real busy letti... —    (Patient since 2008)

wonderful staff even with being real busy letting everyone know they were doing there best to get to us as fast as possible.


StarStarStarStarStar Everyone is very knowledgeable and friendly. O... —    (Patient since 2016)

Everyone is very knowledgeable and friendly. Onsite pharmacy is very convenient.


StarStarStarStarStar I always leave feeling confident and cared for.... —    (Patient since 2018)

I always leave feeling confident and cared for.


StarStarStarStarStar Everyone was very kind, it was a quick wait in ... —    (Patient since 2018)

Everyone was very kind, it was a quick wait in the lobby and for the doctor to see me.


StarStarStarStarStar Friendly and take the time to explain whatever ... —    (Patient since 2013)

Friendly and take the time to explain whatever needs to be.


StarStarStarStarStar 2018/12/15 Walk-In  —    (Patient since 2007)

Knowing that most of my issue stems from allergies, I typically deal with my own care using OTC medication when needed. It is not my habit to seek medical care, but when I find it necessary to do so, Satellite Med is the center I trust most.


StarStarStarStarStar Satellite Med is Great —    (Patient since 2007)

Very professional and answered all our questions.


StarStarStarStarNo Star  —    (Patient since 2018)

Was in the office for over 90 minutes but that included time in the waiting room, visit with the provider, x-ray, physical therapy, and second visit from provider. Very thorough and professional staff.


StarStarStarStarStar Excellent Rating —    (Patient since 2011)

It is great and easy to use.


StarStarStarStarStar Easy to deal with, prompt, and curtious —    (Patient since 2006)

Easy to deal with, prompt, and curtious


StarStarStarStarStar Happy Patient  —    (Patient since 2018)

Great experience! These guys were so thorough in trying to find my problem!


StarStarStarStarStar Everyone at satellite med is wonderful. —    (Patient since 2011)

Everyone at satellite med is wonderful.


StarStarStarStarNo Star I received excellent care from April. She was s... —    (Patient since 2012)

I received excellent care from April. She was supportive, caring, professional and knowledgeable!


StarStarStarStarStar A great bunch of helpful and wonderful people. ... —    (Patient since 2018)

A great bunch of helpful and wonderful people. Great experience.


StarStarStarStarStar  —    (Patient since 2007)

Dr Cates is the BEST!!!!!!!


StarStarStarStarStar Jake and the staff were all very kind and helpf... —    (Patient since 2006)

Jake and the staff were all very kind and helpful.


StarStarStarStarStar  —    (Patient since 2007)

Every employee I came in contact with was very nice. Was able to be seen quickly.


StarStarStarStarStar I have been a customer since 2006 . I receive ... —    (Patient since 2006)

I have been a customer since 2006 . I receive respect and promptness from the staff. I have no complaints on serve or prices. Satellite Med is my primary doctor and my urgent care physicians. So times you even become friends


StarStarStarStarStar I loved the caring atmosphere. I felt well take... —    (Patient since 2018)

I loved the caring atmosphere. I felt well taken care of.


StarStarStarStarStar Dr Cates is amazing. I feel very confident in h... —    (Patient since 2007)

Dr Cates is amazing. I feel very confident in his care and his staff really do well also.


StarStarStarStarNo Star When checking out after I had seen the PA, the ... —    (Patient since 2009)

When checking out after I had seen the PA, the receptionist was very rude to me. I am thinking of going else where for my medical needs. I was sick and did not appreciate the attitude.


StarStarStarStarStar Great place in a time of need! —    (Patient since 2014)

Friendly, caring and compassionate! They truly care about your help and well being!


StarStarStarNo StarNo Star Good care, but very long wait times. —    (Patient since 2007)

Good care, but very long wait times.


StarStarStarStarStar I am a senior with gov't insurance. and I come ... —    (Patient since 2011)

I am a senior with gov't insurance. and I come to you when I need care and can not get to my provider. I pay you myself with pleasure knowing I am getting excellent care and your fees are very reasonable. When I am ill I do not squabble a few dollars when I need care you offer. Thanks for being in our Cookeville, TN community


StarStarStarStarStar The Way Medical Care Should Be —    (Patient since 2011)

From the moment I walked in I felt cared for, from the warm and helpful check-in to the efficient, physician care and helpful billing clerk. I never felt rushed, and the staff was glad to listen to my concerns.


StarStarStarStarStar I had a appointment and got right in. I just wa... —    (Patient since 2012)

I had a appointment and got right in. I just waited a few minutes in the room before Whitney came in to see me.


StarStarStarStarStar Always very thorough, friendly, and really work... —    (Patient since 2016)

Always very thorough, friendly, and really work with the patient to come up with a plan.


StarStarStarStarStar From the moment I walked into the door service ... —    (Patient since 2018)

From the moment I walked into the door service was rendered very fast I was actually already in my exam room before finishing the paperwork. The nurse practitioner that helped me was very knowledgeable in fact she appeared to be more knowledgeable than the doctors have been to lately. I think we came up with a fix for medication to help me with my issues. Kudos to satellite Med


StarStarStarStarStar We get great care by Dr. Cates. Best doctor eve... —    (Patient since 2009)

We get great care by Dr. Cates. Best doctor ever. The rest of the staff also is excellent?


StarStarStarStarNo Star I have been going to satellite med for years! I... —    (Patient since 2015)

I have been going to satellite med for years! I have no insurance and health care can be very costly but the have always been very fair and took care of my needs and they listen to me! I highly recommend anybody to go here, colds,the flu and physicals! They cover most everything and their prices a very good!


StarStarStarStarStar I have used Satellite Med many times and have a... —    (Patient since 2009)

I have used Satellite Med many times and have always received satisfactory service.


StarStarStarStarStar Good experience —    (Patient since 2010)

Was in and out quickly.. staff was friendly.


StarStarStarStarStar Very helpful nurse. —    (Patient since 2006)

Larissa Rich is an outstanding nurse. She takes time with me and has really helped me. Id recommend her in a heartbeat.


StarStarStarStarStar I don't normally fill out reviews, but I was so... —    (Patient since 2018)

I don't normally fill out reviews, but I was so impressed by the patience and knowledge of Dr. Case and how he really took his time to explain everything so that I could make a clear and easy decision about my treatment plan. I'm 56 years old, and I have not seen that sort of professionalism often, especially from a doctor that I had just met for the first time.


StarStarStarStarStar Great service to pTients —    (Patient since 2016)

Great service from interested and caring professionals.


StarStarStarStarStar I came in for a blood pressure check. I did not... —    (Patient since 2006)

I came in for a blood pressure check. I did not see a doctor. I was in and out quickly!


StarStarStarStarStar  —    (Patient since 2015)

The best place to go to for treatment if you need medical attention, there Is never a long wait and everyone is super nice, friendly and helpful! Dr. Jamie Cates is the very best doctor, and he cares about his patients, even us old people and my husband and I feel very fortunate that he agreed to take us as patients! We recommend him highly to anyone that is interested!


StarStarStarStarStar We are so blessed to have you ! —    (Patient since 2007)

I absolutely am so happy & relieved to have Cheryl Wathen & April Looper for my.medical care providers. It seems that the past 6 + months have not been in my favor, but having Cheryl & April there is a Huge Relief. And no matter what the prognosis is I always feel very confident and positive after my visits with them. They have a sincere interest in my well-being. I just saw Cheryl today and she educates me so thoroughly; for example I have been taking oral form of Singulair for several years Cheryl is the first caregiver I've had that advised that I needed to take it at night and then proceeded to explain to me how it works on the lungs. I enjoy and appreciate the respect that she gives me and the sincere inquiries she makes in regards to my well-being. My husband and I both feel so fortunate to have them to oversee our needs. Hopefully next year will be more healthy for us! I must also mention Betthaney & Lisa also, who assist... they are very polite, kind & sweet. Heather Padgett (front check-in) is so professional & always has a sweet smile to greet us! I have to mention one other amazing person... who is Diane; she made numerous phone calls getting me referrals & approvals for apts. regarding my herniated disc. I am so thankful for her hardworking & sincere concern & persistence to help me. This Thanksgiving I will be counting my blessings for the exceptional kindness that both my husband & I have received from these truly Exceptional individuals at Satellite Medical. Even though it's been not such a good year "medically" & hard on the wallet.... I am blessed to have had EXCELLENT MEDICAL PROFESSIONALS. I hope you make sure you know how much we need, appreciate and thank all of them.


StarStarStarStarStar Great staff to work with. —    (Patient since 2018)

Great staff to work with.


StarStarStarStarStar My Dr. Is amazing, took time to explain everyth... —    (Patient since 2018)

My Dr. Is amazing, took time to explain everything and went over xrays with me fully. It is so nice to have a God fearing Dr that actually cares. Thanks for everything.


StarStarStarStarStar Fantastic care combined with fantastic people. ... —    (Patient since 2010)

Fantastic care combined with fantastic people. Rarely is Spiritual care and physical care prioritized so well!


StarStarStarStarStar I was treated quickly and felt the medical staf... —    (Patient since 2009)

I was treated quickly and felt the medical staff really cared. They showed great concern for me. I would recommend this place to everyone.


StarStarStarStarStar I love the way they treat me. They take their t... —    (Patient since 2015)

I love the way they treat me. They take their time and listen to me.


StarStarStarStarStar Pleasant visit —    (Patient since 2018)

Friendly staff, short wait time, pleasant atmosphere.


StarStarStarStarStar Owner  —    (Patient since 2007)

Very friendly and courteous staff and prompt service.


StarStarStarStarStar Great staff, great service —    (Patient since 2011)

Great staff, great service


StarStarStarStarStar Primary care in future —    (Patient since 2010)

Staff very courteous. Office clean.


StarStarStarStarStar Dr. Cates is my PCP and when I need quality car... —    (Patient since 2006)

Dr. Cates is my PCP and when I need quality care I always choose Satellite Med. I can walk in and be see in a timely manner. If my condition is serious and I have a PA they always bring a physician in,usually Dr. Cates comes in if he is available. I appreciate the continuity of care are the personal attention. I have lots of health issues and am confident in my care.


StarStarStarStarStar Not happy —    (Patient since 2018)

I brought my daughter in because she was having trouble breathing and some other issues going on. I didn't think the correct test were given to see when she was having these problems. Check her for strep and did blood work?? Plus the wait time was horrible. We were there 3 hours!


StarStarStarStarStar All the medical staff are the most genuinely ca... —    (Patient since 2017)

All the medical staff are the most genuinely caring people I have ever encountered. I love them and would recommend them highly.


StarStarStarStarStar One could not ask for more caring compassionate... —    (Patient since 2013)

One could not ask for more caring compassionate medical care.


StarStarStarStarStar Everyone was very kind and attentive to my illn... —    (Patient since 2018)

Everyone was very kind and attentive to my illness complaints and very thorough in assessing all of my symptoms.


StarStarStarStarStar Why I love Satellite Med —    (Patient since 2015)

I love Satellite Med, because they have very friendly and thorough staff, and all of the equipment needed to properly assess the situation.


StarStarStarStarNo Star Friendly and nice service addressed my concerns... —    (Patient since 2008)

Friendly and nice service addressed my concerns and formulated a plan of treatment


StarStarStarStarStar Execellent service  —    (Patient since 2012)

Always friendly and quick.


StarStarStarStarStar Top notch on every level. —    (Patient since 2013)

Our family has never had any issue that Sat Med hasn't handled with first rate service. We've had everything happen from allergic reactions and nasty accidents to routine exams and they have been excellent in every instance. Not to mention they have the sweetest most courteous staff I have ever encountered. Love 'em!


StarStarStarStarStar My provider knows me, understands my needs and ... —    (Patient since 2014)

My provider knows me, understands my needs and she is very easy to communicate with.


StarStarStarStarStar everything was fast and easy —    (Patient since 2017)

everything was fast and easy


StarStarStarStarStar The entire staff were outstanding. —    (Patient since 2007)

The entire staff were outstanding.


StarStarStarStarStar Appreciate the care provided. Very nice and co... —    (Patient since 2007)

Appreciate the care provided. Very nice and courteous people.


StarStarStarStarStar Larissa Rich was very professional and also ver... —    (Patient since 2016)

Larissa Rich was very professional and also very caring with my examination. She was very thorough and answered all my questions. She is an excellent PA-C and I look forward to seeing her on my next visit. Thank you Larissa! David


StarStarStarStarStar All I can say is that Dr.Cates is a great Physi... —    (Patient since 2007)

All I can say is that Dr.Cates is a great Physician and he cares about all his patients


StarStarStarStarStar Short wait time; Friendly and knowledgeable sta... —    (Patient since 2016)

Short wait time; Friendly and knowledgeable staff


StarStarStarStarStar Nice staff and Physicians. —    (Patient since 2013)

Nice staff and Physicians.


StarStarStarStarStar I was greeted courteously and was admitted prom... —    (Patient since 2014)

I was greeted courteously and was admitted promptly and the medical staff were all attentive to my needs.


StarStarStarStarStar The staff at Satellitemed are great! —    (Patient since 2012)

The staff at Satellitemed are great!


StarStarStarStarStar Excellent  —    (Patient since 2013)

Providers and staff are wonderful, helpful, and caring. I would not go anywhere else!


StarStarStarStarStar Dr. Cates, is a very knowledgeable and caring p... —    (Patient since 2007)

Dr. Cates, is a very knowledgeable and caring provider. Trying to see him sometimes when sick is not something you can do even though he’s been my doctor for years.


StarStarStarStarStar Everyone very professional and friendly. —    (Patient since 2007)

Everyone very professional and friendly.


StarStarStarStarStar Got in quickly they worked with me until they f... —    (Patient since 2018)

Got in quickly they worked with me until they figured out what was wrong


StarStarStarStarStar Great!  —    (Patient since 2006)

The Staff and April Looper, PA-C were very friendly and helpful. They made me feel very comfortable and the wait time was very minimal. April Looper will be my PCP from now on!


StarStarStarStarStar I love the convenience, availability, and your ... —    (Patient since 2018)

I love the convenience, availability, and your helpful and friendly staff!


StarStarStarStarStar Dr. Cates is the very best. He gets to the bott... —    (Patient since 2007)

Dr. Cates is the very best. He gets to the bottom of the problem. He goes far and beyond.


StarStarStarStarStar Great service, where a provider actually takes ... —    (Patient since 2018)

Great service, where a provider actually takes the time to talk to you and make a completely informed decision on how to proceed. Came in as a walk in, had 3 items covered in that single visit and setup said doc to be my primary care provider. Absolutely terrific experience!


StarStarStarStarStar You are very nice people.I will come back if I ... —    (Patient since 2018)

You are very nice people.I will come back if I get sick again.Sincerly Lisa Travis.


StarStarStarStarStar Everyone I interacted were both pleasant and in... —    (Patient since 2018)

Everyone I interacted were both pleasant and intelligent. Dr. Cates was great as was the nurse that took vitals. I would totally recommend Satellite Med.


StarStarStarStarNo Star Timely, friendly, professional  —    (Patient since 2008)

Timely, friendly, professional


StarStarStarStarNo Star Friendly, knowledgable, seemed to really be con... —    (Patient since 2006)

Friendly, knowledgable, seemed to really be concerned.


StarStarStarStarStar I always go to my Dr. Here first and im glad th... —    (Patient since 2013)

I always go to my Dr. Here first and im glad their there on the weekends. I'm always relieved when I walk out knowing my issues are not 911 ready


StarStarStarStarStar Everyone was nice and courteous and very prompt... —    (Patient since 2012)

Everyone was nice and courteous and very prompt during my appointment. I refer all my friends to the awesome staff at Satellite Medical.


StarStarStarStarStar Dr. Cates and the staff have been fantastic. W... —    (Patient since 2008)

Dr. Cates and the staff have been fantastic. We thank God for them.


StarStarStarStarStar Sally Shannon —    (Patient since 2013)

I had been coming to Satellite Med for my medical needs while visiting relatives in Cookeville, and have continued once I moved here. The PA’s, nurses, and doctors are thorough and knowledgeable, and they take the time to listen to your concerns and treat you with respect. I would recommend highly this medical facility!


StarStarStarStarStar Love how caring the drs are and how patient the... —    (Patient since 2014)

Love how caring the drs are and how patient they are while talking, listening and explaining everything. I drive the 2hrs to come here because its worth every minute of my time.


StarStarStarStarStar Dr. Cates is THE BEST! Very gifted and intellig... —    (Patient since 2008)

Dr. Cates is THE BEST! Very gifted and intelligent doctor, but very humble. To God be the glory.


StarStarStarStarStar Excellent care. Worth any wait. —    (Patient since 2016)

Excellent care. Worth any wait.


StarStarStarStarStar Satellite Med is in MY opinion the BEST thing t... —    (Patient since 2008)

Satellite Med is in MY opinion the BEST thing they EVER built it Cookeville...LOVE THIS PLACE...the doctors REALLY CARE!!!! can'[t find that anywhere today!!!!


StarStarStarStarStar I love Dr. Cates. He is great :-) —    (Patient since 2007)

I love Dr. Cates. He is great :-)


StarStarStarStarStar Love this place, they are all so professional y... —    (Patient since 2011)

Love this place, they are all so professional yet so nice.


StarStarStarStarStar This office is always a pleasure for me. —    (Patient since 2007)

This office is always a pleasure for me.


StarStarStarStarStar Very friendly and knowlegable —    (Patient since 2008)

Very friendly and helpful


StarStarStarStarStar Short wait time friendly very professional answ... —    (Patient since 2018)

Short wait time friendly very professional answered my questions


StarStarStarStarNo Star Wound Treatment Procedure needs fixing —    (Patient since 2014)

While I was satisfied with the overall attitude of my providers, I had several concerns about general wound treatment procedure. The most glaring was the failure to store gauze in a proper unopened container(or at least a sealed one) instead of in a cabinet drawer. In addition, both the Nurse and Nurse practitioner made a few mistakes with their wound treatment procedures, namely on using sterile technique. The most glaring issue here was made by the nurse who had just touched a garbage can with the same gloves he was getting ready to use to treat my open wound. However, in spite of all that, the actual procedure and demeanor of the medical staff were great, they just need more training.


StarStarStarStarNo Star  —    (Patient since 2017)

My visit with the doctor was very pleasent. She was very knowledgable about any questions or concerns I had.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2012)

If I could leave 0 stars I would, the nurse was deceitful. She didn’t listen to anything I said and pretty much refused to help.


StarStarStarStarStar Excellent service!!! —    (Patient since 2009)

Stephanie was great as always. She takes time to listen and answer any questions you may have. She makes you feel like you are her only patient.


StarStarStarStarStar Dr Cates always takes time with you and listens... —    (Patient since 2007)

Dr Cates always takes time with you and listens to your concerns .He treats you like a person not a number. The staff are all very friendly.


StarStarStarStarStar Staff were excellent! Thank you everyone! —    (Patient since 2016)

Staff were excellent! Thank you everyone!


StarStarStarStarStar God has sent a bless my way.... Doctor Sitezing... —    (Patient since 2018)

God has sent a bless my way.... Doctor Sitezinger is truly been a blessing for me, he is a very caring and very educated physician. I have tried for years to get answers to the problems that my body is experiencing and he is the only doctor that took the time and put in the effort to diagnose my symptoms. I want to thank you for everything you have already done for me!


StarStarStarStarStar Dr. Cates is a caring doctor who takes the time... —    (Patient since 2008)

Dr. Cates is a caring doctor who takes the time to educate his patients so that they can make informed decisions concerning their health.


StarNo StarNo StarNo StarNo Star Not The Most Organized Site.. —    (Patient since 2018)

I don't live in Cookeville and never would go there on my own. I was sent to Satelite Med by the UCHRA for a pre-employment drug test. I had to go back and do the test over because somehow (no one will take responsibility) my chain-of-command paperwork did not get to the right destination with my sample so the sample was cancelled.


StarStarStarStarStar I was a walk-in. My wife, a patient of Dr. Cate... —    (Patient since 2014)

I was a walk-in. My wife, a patient of Dr. Cates, called to see if Satellite could work me in and was told they could. I had an erupted cyst on the back of my left shoulder, and a doctor named (i think) Ms. Kelly did an exceptional job of cleaning it out, bandaging it up, giving me a prescription for antibiotics, and telling me how to take care of it. She also gave me some bandages to take with me. She was great, as was everybody else.


StarStarStarStarStar Very kind and friendly place! Always take their... —    (Patient since 2007)

Very kind and friendly place! Always take their time to listen to me.


StarStarStarStarStar Always have taken good care of me. —    (Patient since 2012)

Always have taken good care of me.


StarStarStarStarStar Time was perfect but only the lady that gave me... —    (Patient since 2011)

Time was perfect but only the lady that gave me a shot she didn’t tell me that I was good to go and I had to ask the lady at the desk. But other than that it was all great


StarStarStarStarStar Very pleased with the friendliness and professi... —    (Patient since 2018)

Very pleased with the friendliness and professionalism of this Medical Facilty and staff. I feel Blessed to have come upon this Facility and what it has to offer for my unfortunate situation right now. I will be returning with no doubt. HIGHLY RECOMMEND. ☆☆☆☆☆


StarStarStarStarStar Quick in quick out...everything taken care of w... —    (Patient since 2013)

Quick in quick out...everything taken care of without delay


StarStarStarStarStar Everyone was kind and competent. Care was quick... —    (Patient since 2006)

Everyone was kind and competent. Care was quick and no time was wasted.


StarStarStarStarStar Awesome experience  —    (Patient since 2010)

Was seen very quickly. Total visit from sign in to check out was less than 40 minutes, which included a short wait for Dr Cates to review my x-ray and came to room to confirm the Nurse Practitioners diagnosis


StarStarStarStarStar Called in ahead of time for appointment,  —    (Patient since 2013)

Called in ahead of time for appointment, Only waited five minutes when I arrived and was promptly taken back in the room. The friendliness of the front staff was wonderful as well as the attending nurses.


StarStarStarStarStar Am now on Medicare and still went to see the Dr... —    (Patient since 2008)

Am now on Medicare and still went to see the Dr. at Satellite Med even though I had to pay for my visit. It is well worth it to see such GREAT people that have helped me so much! I always feel comfortable with Satellite Med, such caring staff. Plus getting results of blood work, exrays or ct scan right away is Great. No one else has that!!!


StarStarStarStarStar The staff is always friendly and professional. ... —    (Patient since 2014)

The staff is always friendly and professional. I have my regular doctor here but have no concern seeing any of the care givers if she is available. They give me the care that I need while also being respectful of my personal desire not to over medicate.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2007)

I texted an ask 2 b able 2 c my Dr. Which is Dr. Cates. I still haven't gotten a reply bk. Any time u need him, he's never got app. I know Dr leave open app 4 emergency. Making app 2 wks out the issue is no longer there.


StarStarStarStarStar Satellite Med has very friendly and knowledgeab... —    (Patient since 2015)

Satellite Med has very friendly and knowledgeable staff! They made sure to get to the bottom of what was going on and I felt like I was in great hands. Thank you.


StarStarStarStarStar Excellent urgent care clinic! —    (Patient since 2009)

Excellent urgent care clinic!


StarStarStarStarStar Mrs Walthum is always very nice and is very tho... —    (Patient since 2015)

Mrs Walthum is always very nice and is very thorough when it comes to checking for everything


StarStarStarStarStar Thank you for being open on weekends. I fell on... —    (Patient since 2011)

Thank you for being open on weekends. I fell on a rusty piece of metal and needed medical advice. You responded with patience, friendliness, professionalism and we agreed I needed a tetanus shot. I received the shot and was out of there in less than fifteen minutes. It is great to know you are here for us when we need you. Cookeville, TN has a great walk in clinic that treats patients with respect and courtesy and above all **listens** to the patient. I came to your clinic knowing I would have to pay for services rendered because you do not process government insurance. That is your choice, it was my choice to pay your very reasonable fees.


StarStarStarStarStar As always, I was treated by caring professional... —    (Patient since 2014)

As always, I was treated by caring professional people. I don't like getting sick or going for medical treatment, but I am always glad I went to Satellite med.


StarStarStarStarStar A great place to go if you need to be seen by a... —    (Patient since 2013)

A great place to go if you need to be seen by a doctor


StarStarStarStarStar Great Clinic, stall is always helpful and frien... —    (Patient since 2013)

Great Clinic, stall is always helpful and friendly. The Nurse Practitioners that I have seen are always compassionate and seem knowledgeable.


StarStarStarStarStar Thank you, Satellite Med!! —    (Patient since 2009)

I am SO thankful for Satellite Med! What in the world would our town do without this place? I have been going here (when needed) ever since they opened & I am so pleased with the doctors working there. Thank you again for being such a blessing to Cookeville!! Donna West


StarStarStarStarStar I don't need as many gmail reminders days befor... —    (Patient since 2012)

I don't need as many gmail reminders days before my appointment.


StarStarStarStarStar  —    (Patient since 2010)

Kudos to the team! Job well done!


StarStarStarStarStar Very friendly and professional staff. Glad we ... —    (Patient since 2015)

Very friendly and professional staff. Glad we decided to make this our choice for the visit.


StarStarStarNo StarNo Star Great office and friendly staff...wait times wa... —    (Patient since 2018)

Great office and friendly staff...wait times way too long!!


StarStarStarStarStar Thank you very much for your focus on providing... —    (Patient since 2008)

Thank you very much for your focus on providing a quick and efficient doctor's visit, along with going out of your way to meet my needs! Keep up the fantastic work.


StarStarStarStarStar My Dr. really cared about my health. She was VE... —    (Patient since 2009)

My Dr. really cared about my health. She was VERY concerned about my blood pressure.


StarStarStarNo StarNo Star Waited 1hour 15 min. ... —    (Patient since 2007)

Waited 1hour 15 min.


StarStarStarStarStar Medical professional  —    (Patient since 2018)

Doctor was amazing. Very professional.


StarStarStarStarStar Very attentive staff. I was in a rough situatio... —    (Patient since 2012)

Very attentive staff. I was in a rough situation and they did everything possible to get me on the road to recovery.


StarStarStarStarStar Was so easy! Submit appointment request, set ap... —    (Patient since 2014)

Was so easy! Submit appointment request, set appointment, confirmation and one last reminder an hour prior. Idiot proof.


StarStarStarStarStar April Looper is the BEST Doctor in the world!!!... —    (Patient since 2016)

April Looper is the BEST Doctor in the world!!!!!


StarStarStarStarStar  —    (Patient since 2009)

Satellite Med was extremely supportive! I never dreamed that my ankle was actually fractured and yet the XRay showed it was. Larissa took time to explain all about it and the nurses explained about the boot and crutches. I appreciate also that she went the extra step to run a culture since I am going in for pre-op next week. I highly recommend her!


StarStarStarStarStar They saw my daughter quickly and everyone was v... —    (Patient since 2018)

They saw my daughter quickly and everyone was very courteous! We were from out of town but felt very welcome.


StarStarStarStarStar The staff here are all very nice. I felt very c... —    (Patient since 2016)

The staff here are all very nice. I felt very confident in my surgeon's abilities. Every one involved was caring and accommodating.


StarStarStarStarStar Great staff, everyone at Satellite Medical are ... —    (Patient since 2013)

Great staff, everyone at Satellite Medical are friendly and respectful of my needs. I trust the Drs and NP's completely.


StarStarStarStarStar Fantastic serviceFor urgent care and primary c... —    (Patient since 2012)

Fantastic service For urgent care and primary care


StarStarStarStarNo Star My wait time was terrible this time... —    (Patient since 2015)

My wait time was terrible this time...


StarStarStarStarStar  —    (Patient since 2007)

Everyone was very friendly and helpful. The smiles were Awesome.


StarStarStarStarStar Can't say enough good things about the service ... —    (Patient since 2007)

Can't say enough good things about the service and quality at Satellite Med. Not to mention the very friendly, helpful and knowledgeable staff.


StarStarStarStarStar I've been coming since it opened and later made... —    (Patient since 2012)

I've been coming since it opened and later made Dr. Cates my PCP. Everyone is always so NICE!


StarStarStarStarStar As always, efficient, waiting time nil. I was n... —    (Patient since 2011)

As always, efficient, waiting time nil. I was not seen by Kelly (my usual NP) but by Sheryl. It was very comfortable. Thank you.


StarStarStarStarStar Friendly staff and seen to quickly. —    (Patient since 2010)

Everyone was friendly and I was pleasantly surprised that I was seen to rather quickly and did not have an excessive wait time.


StarStarStarStarStar The staff was so attentive to me. Even after b... —    (Patient since 2010)

The staff was so attentive to me. Even after being there for four hours (2 hours past your quitting time) no one complained. The staff was concerned for my health. I was very grateful.


StarStarStarStarStar I always feel so welcomed when I go to Satellit... —    (Patient since 2008)

I always feel so welcomed when I go to Satellite Med. Also, koodoes to Heather Cathey for answering all of my questions and going out of her way to get information I needed. Thank you, Heather.


StarStarStarStarStar Satellite Med is the best.I love the service t... —    (Patient since 2008)

Satellite Med is the best.I love the service they give..


StarNo StarNo StarNo StarNo Star I am not happy with Dr. Williams. She cut 2 cys... —    (Patient since 2009)

I am not happy with Dr. Williams. She cut 2 cysts off of my head. Afterwards she never took the time to sit and talk to me. She didn't give me anything for the pain when the numbness wore off, nor did she suggest I take Tylenol for the pain. I did that on my own. No calls the next day to see how I was doing. No calls from Satellite Med to check on me. I am seriously thinking of looking for another health care provider.


StarStarStarStarStar Whitney was great! Love the texting service.  —    (Patient since 2017)

Whitney was great with my little guy! I was in & out in no time. I also highly recommend to text for an appointment!


StarStarStarStarStar Your staff is very friendly and professional lo... —    (Patient since 2017)

Your staff is very friendly and professional loved my time there and left feeling very safe and confident, great people!!! Would recommend satellite med to anyone.


StarStarStarStarStar Lab was very responsive and prompt. Very profes... —    (Patient since 2016)

Lab was very responsive and prompt. Very professional


StarStarStarStarStar Dr. Cates ... —    (Patient since 2008)

Dr. Cates and staff have always been promt and caring why would I want to go anywhere else


StarStarStarStarStar i was seen by the nurse pretty quickly. got x-r... —    (Patient since 2010)

i was seen by the nurse pretty quickly. got x-rays taken and reviewed and was given directions for care. Stephanie was thorough in her exam and explanation of my injury.


StarStarStarStarStar i have been coming here for 11 years and have a... —    (Patient since 2006)

i have been coming here for 11 years and have always been treated very well


StarStarStarStarStar I love the doctors at Sat Med. They always list... —    (Patient since 2008)

I love the doctors at Sat Med. They always listen to me and allow me to have control of my health care. Not many doctors do this anymore. Kudos to you guys!


StarStarStarStarStar Great very friendly and p —    (Patient since 2007)

Great very friendly and professional


StarStarNo StarNo StarNo Star If you are having muscular-skeletal issues with... —    (Patient since 2008)

If you are having muscular-skeletal issues without a clear diagnosis, do not expect anything more investigatory than an xray.


StarStarStarStarStar Satellite Med - Best in Cookeville —    (Patient since 2008)

Always top-notch Professional Care for walk-ins. ....and Dr Cates is a great family physician.


StarStarStarStarStar Great Place. —    (Patient since 2006)

I like Satellite Med a lot. They have always taken good care of my medical needs. I would recommend them to any one.


StarStarStarStarStar Dr. Cates is a awesome Dr. He cares bout his p... —    (Patient since 2009)

Dr. Cates is a awesome Dr. He cares bout his patients and he listens to u. And he is determine to find out what is going on with u. I couldn't ask for a better Doctor.


StarStarStarStarStar Excellent service, friendly staff, you cared en... —    (Patient since 2009)

Excellent service, friendly staff, you cared enough to give a follow up call.


StarStarStarStarStar Price was fair and they were open on the 4th of... —    (Patient since 2018)

Price was fair and they were open on the 4th of July.


StarStarStarStarStar They are always wonderful, especially when you ... —    (Patient since 2015)

They are always wonderful, especially when you make an appointment, you’re in and out!


StarStarStarStarStar  —    (Patient since 2008)

I chose to move my medical records to Satellite Med for my primary care. I had gone there a couple of times for urgent care needs and was very pleased with the care I received. I love that it's Christian based, a pharmacy onsite and their hours often allow me to not have to miss work.


StarStarStarStarStar Excellent Service —    (Patient since 2008)

Quick response time and short wait for personnel to take care of my needs; which required an X-Ray. Office staff and professional staff very personable.


StarStarStarStarStar I really like getting the reminds about my appo... —    (Patient since 2016)

I really like getting the reminds about my appointment.


StarStarStarStarStar Everyone I came in contact were very kind, help... —    (Patient since 2018)

Everyone I came in contact were very kind, helpful, friendly and professional. My only regret will be that I can't become a patient there due to my insurance. Satellite Med had been highly recommended. I just moved here 4 weeks ago.


StarStarStarNo StarNo Star I tried calling three times before I got in tou... —    (Patient since 2010)

I tried calling three times before I got in touch with someone to "call ahead." When you choose to make an appointment on the phone system, it asks you to leave a message and then you are disconnected. This is frustrating. Signing in was painless and I was in a room 15 minutes after I got there. It seems that everyone went to lunch at the same time and it took an hour before I was even seen. I was given a medicine by one person and then another person tried to come and give it to me again twenty minutes later, but the I still didn't get the other medicine I was supposed to receive. Stephanie was great and thorough, but nursing staff seemed to be lacking. She did a lot of stuff herself that someone else could have like getting me a urine cup. I was there a long time and I like the services provided, but the communication and workflow is problematic. If I had not been aware that I was already given a medicine, I could have been double dosed. That is a huge problem.


StarStarStarStarStar First I am a very hard iV or blood stick and th... —    (Patient since 2008)

First I am a very hard iV or blood stick and these guys are amazing! I suffer from chronic migraine and take Botox injections every three months from my neurologist. When my break through meds don’t work at home this is the 1st place I get to because they work with me until my pain is down. I think they are the best in Cookeville if you have a sever migraine and can not get it under control see them!


StarStarStarStarStar I have total confidence in the doctors and staf... —    (Patient since 2009)

I have total confidence in the doctors and staff at Satellite Med! I have always received professional care there and will continue to see the professionals at their office even though I now live in south west Florida. My annual check-ups and bloodwork will only be done at Satellite Med!


StarStarStarStarStar Satellite Med is the best! A facility full of ... —    (Patient since 2006)

Satellite Med is the best! A facility full of caring, compassionate, intelligent people. The doctors, NPs, PAs, nurses, lab dept, medication dispensary personnel and office staff all make you feel like you are their top priority. They all do everything they can to take care of you and help you through your illness or injury. Most if not all go over and beyond what is expected of them.


StarStarStarStarStar Fast, friendly, and professional! Satellite Me... —    (Patient since 2006)

Fast, friendly, and professional! Satellite Med provides excellent care, and they are great alternative to the ER in some situations. I've gotten a wound stitched, Xrays and treatment for a knee injury, and have been treated for minor illnesses when my regular physician was not available. I most recently was treated by Donna Winningham, and she and her team were fantastic!


StarStarStarNo StarNo Star Mainly because it takes miracle to be seen by a... —    (Patient since 2013)

Mainly because it takes miracle to be seen by a physician and secondly it took over 1 1/2 hour to be seen by a nurse practitioner.


StarStarStarStarStar KAM —    (Patient since 2008)

Recommend they listen to what you have to say.


StarStarStarStarStar Always super friendly —    (Patient since 2010)

Always super friendly and no long wait to get appointment or be seen.


StarStarStarStarStar Everyone is very nice and helpful  —    (Patient since 2009)

Everyone is very nice and helpful


StarStarStarStarStar Short wait time and fast service —    (Patient since 2014)

Short wait time and fast service


StarStarStarStarStar I recently made a consultation appointment to d... —    (Patient since 2011)

I recently made a consultation appointment to discuss possible allergy testing. The call to setup the appointment was handled professionally and we were able to schedule on a Saturday afternoon, which was great for my schedule. Once I arrived, my appointment was quick and efficient, in and out in less than thirty minutes.


StarStarStarStarStar My wife and I rely on Satellite Med for our med... —    (Patient since 2012)

My wife and I rely on Satellite Med for our medical needs. Dr. Cates is the best! All of Satellite Meds staff is courteous and professional. I highly recommend them!


StarStarStarStarStar I completely support and appreciate the no appo... —    (Patient since 2018)

I completely support and appreciate the no appointment necessary and late hours


StarStarStarStarStar Awesome! —    (Patient since 2012)

Kelly Allbriton and team pulled the rest of the roach that crawled in my ear canal out, and I have had perfect hearing ever since. She could have easily given up and sent me to a specialist and I am so glad she didn't quit. I didn’t wait long and cost was only a fraction of my 4 hour emergency room visit that only got half a bug in 10 minutes and said they got it all. Caring and friendly staff also. quit


StarStarStarNo StarNo Star The guy or tech. That looked at me was very sta... —    (Patient since 2007)

The guy or tech. That looked at me was very stand of fish.


StarStarStarStarStar Affordable & excellent service. —    (Patient since 2012)

Affordable & excellent service.


StarStarStarStarStar The doctor that seen  —    (Patient since 2011)

The doctor that seen me was very good and very efficient. I really appreciate the care she gave me


StarStarStarStarStar Satellite Med is the best place I've ever been.... —    (Patient since 2010)

Satellite Med is the best place I've ever been. I have never had a bad experience in all the years I've been coming there. Your staff all take the best care of their patients. I always recommend this place to everyone!!!


StarStarStarStarStar I always receive such good care at Satellite. —    (Patient since 2010)

I always receive such good care at Satellite. Good care, good people!


StarStarStarStarStar Medical Care is wonderful from all the staff. T... —    (Patient since 2008)

Medical Care is wonderful from all the staff. The front office can be very difficult especially when try to call the office. You never speak with someone when calling in. You must wait until they return your call for anything.


StarStarStarStarStar Professional clean and promt —    (Patient since 2016)

Professional clean and prompt


StarStarStarStarStar Made an appointment so service was fairly quick... —    (Patient since 2006)

Made an appointment so service was fairly quick, but wanted to walk in for service that morning. However I was advised an appointment that afternoon would probably be faster and I didn't want to sit around all morning waiting to see a doctor.


StarStarStarStarStar Dr Seitzinger is very knowledgeable and spends ... —    (Patient since 2012)

Dr Seitzinger is very knowledgeable and spends quality time with me


StarStarStarStarStar Love the online services!  —    (Patient since 2006)

Love the online services!


StarStarStarStarStar Kind and professional. —    (Patient since 2014)

The staff at Satellite Med are kind and professional. They take the time to listen to you and care about helping find answers to your healthcare needs.


StarStarStarStarStar They were great. I was there on Saturday June ... —    (Patient since 2018)

They were great. I was there on Saturday June 2 and they took great care of me


StarStarStarStarStar Everyone is friendly and professional! —    (Patient since 2007)

Everyone is friendly and professional!


StarStarStarNo StarNo Star Doctor at Sat Med. —    (Patient since 2006)

I do like the doctor is see at Sat Med. I still feel uneasy about the staff there as I always have. They are the younger generation and some have a good maturity level while others just dont care or have any empathy for anyone. That is one reason I switched my prescription pick up to another pharmacy. They have a long way to go still.


StarStarStarStarStar My nurse that handled my IV infusion was excell... —    (Patient since 2009)

My nurse that handled my IV infusion was excellent at her procedure and very supportive. She provided total care including positive interaction with me the patient.


StarStarStarStarStar  —    (Patient since 2007)

Very prompt without alot of wait time, knowledgeable and very nice people.


StarStarStarStarStar Great service, fast and friendly —    (Patient since 2009)

Great service, fast and friendly


StarStarStarStarStar All the staff are very courteous and listening.... —    (Patient since 2009)

All the staff are very courteous and listening. They are very interactive in concern for your health care.


StarStarStarStarStar I have always received quality care there. I ne... —    (Patient since 2008)

I have always received quality care there. I never feel rushed in and out. Dr. Cates is a very caring and informative doctor.


StarStarStarStarStar Great care and service —    (Patient since 2008)

My wife and I are very pleased with the care and service we receive at Satellite Med from Dr. Cates and the rest of the staff. We thank God for them.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2012)

Doctor was very rude to say the least, I have not been feeling well due to a uti and bladder infection. I was told by a friend to go to Satellite med because of my potassium being low and Satellite Med would be able to draw blood and get results. I called Dr. Woods that same morning with no luck getting thru. Your so called Dr walked in and said I was clinic shopping. My potassium may still be low, but I should not have been told I was clinic shopping by any Dr that tells me how bad health care is getting.


StarStarStarStarStar The people who attended to me were kind and con... —    (Patient since 2018)

The people who attended to me were kind and considerate and very prompt with their assessment of my illness. Being from out of town, I was grateful for their caring spirit.


StarStarStarStarStar The BEST place to get bloodwork done! —    (Patient since 2008)

The BEST place to get bloodwork done!


StarStarStarStarStar I love your service, your prices and most of al... —    (Patient since 2007)

I love your service, your prices and most of all your personnel. Truly think you are the model for health care going forward. Keep up the excellent work.


StarStarStarStarNo Star Convenient, fast and quality care!  —    (Patient since 2010)

Convenient, fast and quality care!


StarStarStarStarStar I am a medical professional myself and I really... —    (Patient since 2012)

I am a medical professional myself and I really appreciate the time and support I received at every visit to Satellite Med Everyone there is great!


StarStarStarStarStar Awesome Practice —    (Patient since 2017)

I feel blessed to have found this practice after moving from another state, with the same doctors for 5-25 years! Dr. Cates is very knowledgeable and up-to-date.


StarStarStarStarStar Great place very friendly  —    (Patient since 2007)

Great place very pleased


StarStarStarStarStar Production Manager —    (Patient since 2010)

I have been with Satellite Med for years and I have always enjoyed their professionalism, reliability, and willingness to work me . They continue to evolve their services to meet the challenges of today's electronic requirements. I have never had any issues with my insurances carriers and they have handled all the paperwork flawlessly every time I visit. Thank you for a job well done.


StarStarStarStarStar Always excellent service.  —    (Patient since 2007)

Always excellent service.


StarStarStarStarStar The people at Satellite Med care —    (Patient since 2012)

The people at Satellite Med care and try their best to be kind and caring but still be efficient.


StarStarStarStarStar Donna a the whole team is amazing if you have a... —    (Patient since 2008)

Donna a the whole team is amazing if you have a severe migraine! Very good care.


StarStarStarStarStar I have been a patient with satellite med since ... —    (Patient since 2009)

I have been a patient with satellite med since 2006 and I think the staff and doctors are great here. It is so wonderful to have a doctors office that follows Christian beliefs.


StarStarStarNo StarNo Star Very pleased with the nurse practitioner that I... —    (Patient since 2006)

Very pleased with the nurse practitioner that I see. However, when I call to make an appointment, I was in hold for over 10 min before anyone picked up. Communication with your pharmacy and NP is lacking.


StarStarStarStarStar Great place in my opinion. —    (Patient since 2006)

I have been coming here for years, and am pleased with staff of great Doctors and Nurses. I have always been treated well by who ever i have been seen by. I prefer Satellite Med over the other clinics here in Cookeville.


StarStarStarStarStar Dr. Cates has been a great help with my wife an... —    (Patient since 2013)

Dr. Cates has been a great help with my wife and I ever since he has become our Dr. I can see why Cookeville voted him and Satellite Med the best.


StarStarStarStarStar Professional and as speedy as possible.  —    (Patient since 2012)

Professional and as speedy as possible.


StarStarStarStarStar fast ,and dependable service. very satisfied. —    (Patient since 2018)

fast ,and dependable service. very satisfied.


StarStarStarStarStar My practitioner Heather Cathey is wonderful. Sh... —    (Patient since 2014)

My practitioner Heather Cathey is wonderful. She is why I continue to go to Sat. Med.


StarStarStarStarNo Star Dr. Cates is amazing and very knowledgeable but... —    (Patient since 2007)

Dr. Cates is amazing and very knowledgeable but the staff are slow to respond when getting refills or calls returned. Number one complaint in the community is its hard to get anything done after visiting satellite med. Takes several calls, speaking to several people etc to get test results, help with insurance claims or get refills.


StarStarStarNo StarNo Star I had an appointment for 1420 and had to wait 5... —    (Patient since 2008)

I had an appointment for 1420 and had to wait 50 minutes before being seen by the provider. If you have an appointment, you should not have to wait that long. My time is valuable.


StarStarStarStarStar Pleased with Satellite Med. Very help full and ... —    (Patient since 2013)

Pleased with Satellite Med. Very help full and easy to set up appointments.


StarStarStarStarNo Star Online presence needs to be done better with yo... —    (Patient since 2010)

Online presence needs to be done better with your website.


StarStarStarStarStar This was my first visit. I needed to see a dr b... —    (Patient since 2018)

This was my first visit. I needed to see a dr before work and got in and out in a very reasonable time at 7:15 am was out by 8:05. (My reg dr office does not open this early) Amy Kacho was very courteous and knowledgeable of my issue. Would definitely recommend to family and friends.


StarStarStarStarStar Jim and Felicia Steele think Dr. Cates is GREAT... —    (Patient since 2010)

Jim and Felicia Steele think Dr. Cates is GREAT!! Along with the staff too.


StarStarStarStarStar Everyone at Satellite Med was very friendly. Dr... —    (Patient since 2007)

Everyone at Satellite Med was very friendly. Dr. Cates was very helpful and took time to answer my questions.


StarStarStarStarStar Satellite Med is a convenient and timely altern... —    (Patient since 2011)

Satellite Med is a convenient and timely alternative to the emergency room for sudden non-life threatening illness. I have depended on you twice in the past few years, and I have been able to get help immediately where it would have taken days or weeks to get in to see my own personal physician. In my extreme discomfort--the staff were friendly, compassionate, understanding and accommodating. I especially appreciate the dedication to spiritual values and that aspect of life. Thank you for curing me. Thank you for understanding and appreciating my needs.


StarStarStarStarStar Friendly and caring staff. Short wait time.  —    (Patient since 2009)

Friendly and caring staff. Short wait time.


StarStarStarStarStar Great personnel, great (timely) service, reasoa... —    (Patient since 2013)

Great personnel, great (timely) service, reasonable costs.


StarStarStarStarStar Appreciative. —    (Patient since 2009)

Quick, courteous service and help with my ailment.


StarStarStarStarStar Everyone was so nice and helpful. Donna was ex... —    (Patient since 2014)

Everyone was so nice and helpful. Donna was exceptional in examining, questioning and diagnosing me. She ordered tests that were informative and helped to rule out certain things.


StarStarStarStarStar Considering selecting routine provider from you... —    (Patient since 2018)

Considering selecting routine provider from your group.


StarStarStarStarStar Everyone is always so professional and friendly... —    (Patient since 2007)

Everyone is always so professional and friendly. Very eager to help.


StarStarStarStarStar The staff are very courteous and listening and ... —    (Patient since 2009)

The staff are very courteous and listening and the visits are in the minimum amount of time out of your schedule.


StarStarStarStarStar I can't imagine going anywhere else. —    (Patient since 2009)

I can't imagine going anywhere else.


StarStarStarStarStar Everything went great, this will be where I go ... —    (Patient since 2018)

Everything went great, this will be where I go for now on during college


StarStarStarStarStar Service was a lot faster and Doctor Cates was g... —    (Patient since 2006)

Service was a lot faster and Doctor Cates was great


StarStarStarNo StarNo Star The doctor was very good but it was to long of ... —    (Patient since 2011)

The doctor was very good but it was to long of a wait. 3 hours and only a urine culture is to long.


StarStarStarStarStar Always feel comfortable with staff and the sett... —    (Patient since 2009)

Always feel comfortable with staff and the setting!


StarStarStarStarStar April Looper has helped me with my problems fro... —    (Patient since 2018)

April Looper has helped me with my problems from the first time I saw her. She listens and explains details and seems like she really enjoys helping people.


StarStarStarStarStar Great staff —    (Patient since 2006)

Excellent medical staff, convenient to have test, X-rays on site when you are sick or injured you do not feel like running to different locations for test. Have always treated me well.


StarStarStarStarStar Dr. Cates and staff are caring and professional... —    (Patient since 2012)

Dr. Cates and staff are caring and professional. You can tell they truly are interested in getting you back on track.