San Gabriel Family Optometry

Dr. Karen Chao

Star Star Star Star Star 60 Reviews

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Reviews

StarStarStarStarStar Dr. Chao and her staff are excellent and take c... —    (Patient since 2017)

Dr. Chao and her staff are excellent and take care of my vision. She explains everything well. Her staff is friendly and helpful. A great and professional experience keeps me coming back.


StarStarStarStarStar Friendly staff  —    (Patient since 2018)

Friendly staff, knowledgeable, and a clean atmosphere!


StarStarStarStarStar Overall great experience. Whole staff is very p... —    (Patient since 2019)

Overall great experience. Whole staff is very pleasant and professional. Dr. Karen was very polite and explained about the vision test. I would definitely recommend Dr. karen for anyone who needs a vision test. Thanks to the whole staff from setting up an appointment to Dr. Karen. Thank you guys. Keep up the good work.


StarStarStarStarStar My family has been going to Dr. Chao for the la... —    (Patient since 2018)

My family has been going to Dr. Chao for the last 24 years she has always provided excellent care which makes us continue to go to her office


StarStarStarStarStar Always friendly staff and dr chao is honest and... —    (Patient since 2018)

Always friendly staff and dr chao is honest and easy to talk to!! The staff make it very stress free to pick out the glasses and i do not feel pressure to even buy from them


StarStarStarStarStar A Very Professional and Friendly Staff —    (Patient since 2018)

I always find Dr Chao and her staff very professional, friendly, and helpful. Any questions I have about the health of my eyes, Dr Chao is always eager to hear and help solve any concerns I have.


StarStarStarStarStar I receive a comprehensive and thorough examinat... —    (Patient since 2018)

I receive a comprehensive and thorough examination once a year. I find Dr. Chao and her staff to be very knowledgeable and capable of looking over the health of my eyes. I only have good things to say about them.


StarNo StarNo StarNo StarNo Star This is my first time trying contact lens. Doc... —    (Patient since 2018)

This is my first time trying contact lens. Doctor go over and check my eye site too fast. Results worse than my eye glass that I have from last year. I am not happy at all.


StarStarStarStarStar Everyone was very professional, thorough and e... —    (Patient since 2019)

Everyone was very professional, thorough and efficient. I found a really cute pair of frames fue my new glasses.


StarStarStarStarStar Love this place. The front and back office ass... —    (Patient since 2019)

Love this place. The front and back office assistants are very friendly and welcoming. Dr. K. Chao is amazing! She makes you feel comfortable and she takes her time explaining and answering your concerns or questions. You don’t feel rushed out like with other doctors.


StarStarStarStarStar Excellent Service! —    (Patient since 2017)

As always, it was an excellent visit to San Gabriel Family Optometry! Staff is friendly and efficient and Dr. Chau is personable and a pleasure to deal with! Wouldn't go anywhere else!


StarStarStarStarStar  —    (Patient since 2018)

I have had the pleasure of being a patient at San Gabriel Family Optometry for 25 years. I have always experienced excellent service with a friendly and caring staff, and through eye care from Dr. Chao.


StarStarStarStarStar Professional and knowledgeable  —    (Patient since 2018)

I feel confident having my yearly eye examination with Dr. Karen Chao because she’s very thorough and explains in detail the results of my eye check up.


StarStarStarStarStar I am a very happy client ... —    (Patient since 2018)

I have been going to Dr Chaou for quite a few years now. The staff is so professional and accommodating. The office is neat and clean. My Dr is very educated and offers her insight at every visit. I appreciate all they do and how thorough they all are.


StarStarStarStarStar The whole family loves Dr. Chao. She is very p... —    (Patient since 2019)

The whole family loves Dr. Chao. She is very professional and makes sure she explains everything! The staff makes you feel comfortable!


StarStarStarStarStar Professional, friendly, efficient —    (Patient since 2018)

I always receive professional, friendly attention when I visit Dr. Chao. The staff is very helpful, and answers all my questions.


StarStarStarStarStar Professional, thorough, friendly staff. Satisfi... —    (Patient since 2017)

Professional, thorough, friendly staff. Satisfied customer for 31 years.


StarStarStarStarStar Thank you —    (Patient since 2018)

Thank you fo taking the time to see my son through the InfantSee program! You were great and so helpful.


StarStarStarStarStar On time, accurate, concerned for our particular... —    (Patient since 2017)

On time, accurate, concerned for our particular personal health, & ensured we got all the insurance categorical credits for best cost.


StarStarStarStarStar Excellent service and treatment —    (Patient since 2018)

Excellent service and treatment


StarStarStarStarStar As always, Dr. Chao was lovely, professional an... —    (Patient since 2018)

As always, Dr. Chao was lovely, professional and answered all my questions. Each of her staff was attentive and professional.


StarStarStarStarStar Almost 20 years with Dr. Chao —    (Patient since 2017)

Female, very nearsighted, have astigmatism, glasses since childhood. Have tried hard and soft contacts over the years, and had laser eye surgery. I have been with Dr. Chao and her staff from my early 30's to now, and my eyes and vision needs have changed considerably over that time. I have chosen to use Dr. Chao whether I did or did not have insurance, and the care I receive has been the same. Dr. Chao and her staff have been consistently excellent: the Doctor's skills and industry knowledge are up to date, her exams are thorough, the office is well equipped with the latest in vision testing gadgetry, there is low turnover among the staff, the staff know what they are doing and are friendly and caring.


StarStarStarStarStar Everyone there was friendly helpful and quick. ... —    (Patient since 2018)

Everyone there was friendly helpful and quick. No complaints.


StarStarStarStarStar Caring Atmosphere —    (Patient since 2017)

I have been coming to this office for about 7 years. It's clean, quiet, and high tech. When I had contact lense emergencies, Dr. Chao, quickly helped me stabilize.


StarStarStarStarStar annual visits —    (Patient since 2018)

My annual visit to Dr. Chao is always pleasant (and I've been her patient for practically 15 years). She is very attentive and answers all my questions with consideration and care. The staff is extremely accommodating and scheduling is always a breeze! I've never had to wait more than 5 minutes in the waiting area.


StarStarStarStarStar  —    (Patient since 2018)

I give it five stars. Dr. Chao was thoroughly explaining my eyes exam.


StarStarStarStarStar Dr. Chao and her staff are the best!  —    (Patient since 2018)

Dr. Chao and her staff are the best! There was no wait to be serviced. Each question and concern I voiced was handled immediately. Dr. Chao is grounded in natural approaches to eye care. I have a condition that has not deteriorated which I believe is due, in part, to her guidance.


StarStarStarStarStar Dr. Karen Chao, explains in detail my vision P... —    (Patient since 2018)

Dr. Karen Chao, explains in detail my vision Problems and helps me understand the symptoms. The Office Crew show and explain the different types of glasses available for me.


StarStarStarStarStar As always the staff was very helpful especiall... —    (Patient since 2018)

As always the staff was very helpful especially Rachel .


StarStarStarStarStar Friendly people, excellent service! —    (Patient since 2018)

Friendly people, excellent service!


StarStarStarStarStar Welcoming office and staff. —    (Patient since 2018)

Welcoming office and staff.


StarStarStarStarStar Love coming to Dr. Chao! She is always so patie... —    (Patient since 2017)

Love coming to Dr. Chao! She is always so patient and attentive to my eye needs! She is always looking for ways to keep my eyesight at its best!


StarStarStarStarStar We love San Gabriel Family Optometry. —    (Patient since 2017)

We love San Gabriel Family Optometry. Dr. Chao and her staff are informative, attentive, kind and take the time to explain things in a way that is easy to understand. We drive from Toluca Lake and have many options closer but would not go to anyone else.


StarStarStarStarStar Dr. Chao, has an amazing understanding of how t... —    (Patient since 2017)

Dr. Chao, has an amazing understanding of how to identify the subtleties of visual motors that aren't able to perform or are under performing. We are grateful to her for shining the light on the invisible disabilities that are the vision disabilities.


StarStarStarStarStar Super friendly and personal.  —    (Patient since 2017)

Super friendly and personal.


StarStarStarNo StarNo Star Dr Chao is awesome... she was so wonderful with o... —    (Patient since 2018)

Dr Chao is awesome... she was so wonderful with our young daughter making her feel so comfortable during her visit... I would recommend her to everyone... Her staff is super too


StarStarStarStarStar Dr. Chao —    (Patient since 2018)

I like how Dr. Chao explains in detail what is going on with our eyes and her recommendations.


StarStarStarStarStar More comfortable chairs and better magazines, toys — 

More comfortable chairs and better magazines, toys


StarStarStarStarStar Excellent doctor and staff. —    (Patient since 2017)

Excellent doctor and staff.


StarStarStarStarStar Outstanding  —    (Patient since 2018)

So appreciate that I was worked in for an appointment. Always a pleasure and a great office team!


StarStarStarStarStar Staff helped us to feel comfortable from the moment we arrived.  —    (Patient since 2018)

Staff helped us to feel comfortable from the moment we arrived.


StarStarStarStarStar So happy! — 

Dr. Chao and her staff are very friendly and efficient. I feel my son's eye situation is in the right hands. Thank you!


StarStarStarStarStar Five stars —    (Patient since 2018)

very good job, very profecional


StarStarStarStarStar Great!!!! —    (Patient since 2018)

Always very friendly and professional.


StarStarStarStarStar Over the 20 years of going to Dr. Chao, it is always a friendly, professional and thorough visit —    (Patient since 2018)

Over the 20 years of going to Dr. Chao, it is always a friendly, professional and thorough visit. Friendly staff who are knowledgeable and offer good caring advise.


StarStarStarStarStar Its always a pleasure spending a little quality time with someone who cares. Thank you —    (Patient since 2016)

Its always a pleasure spending a little quality time with someone who cares. Thank you


StarStarStarStarNo Star My visit was very good. You guys are doing a great job. —    (Patient since 2018)

My visit was very good. You guys are doing a great job.


StarStarStarStarStar Everyone is really nice. No problem there. I like the email updates/bulletin —    (Patient since 2017)

Everyone is really nice. No problem there. I like the email updates/bulletin. Please do not mail bulletin, just email. Save trees.


StarStarStarStarStar Excellent office hours, staff very nice. —    (Patient since 0001)

Excellent office hours, staff very nice.


StarStarStarStarStar Unlike past visits I had NO wait time at all! It was very pleasant to walk right into my... —    (Patient since 2017)

Unlike past visits I had NO wait time at all! It was very pleasant to walk right into my appointment. Thank you all very much for a wonderful experience.


StarStarStarStarStar Highly satisfied —    (Patient since 2017)

Always very satisfied after every visit. We have been coming to this office for 26 years.


StarStarStarStarStar Long Time Patient —    (Patient since 2017)

I've been seeing Dr. Chao for years and find both the Dr. and staff to be excellent and thorough.


StarStarStarStarStar For the photo of the fundus of the eyes,could a recommendation be made to the patient when there... — 

For the photo of the fundus of the eyes,could a recommendation be made to the patient when there is a significant change on the capillaries and to prevent Glaucoma. Thanks!


StarStarStarStarStar Everything was great! Thank you.  —    (Patient since 2017)

Everything was great! Thank you.


StarStarStarStarNo Star Good job —    (Patient since 0001)

I would refer anyone who thinks there child is having academics problem at school. The questions asked on the intake form helps the doctor better help the children. Excellent


StarStarStarStarNo Star Great first impression. — 

While it may not be a perfect visit, it was certainly fast and friendly.


StarStarStarStarStar Visit to Dr. Chao —    (Patient since 2017)

Dr. Chao is very knowledgeable and does a good job. The office staff is always friendly and helpful.


StarStarStarStarStar Everything went very well. I have referred others to the office —    (Patient since 2017)

Everything went very well. I have referred others to the office. I feel well attended to when I am in the office.


StarStarStarStarStar Always a pleasant experience....Staff is very courteous and professional. — 

Always a pleasant experience....Staff is very courteous and professional.


StarStarStarStarStar Happily Satisfied —    (Patient since 2017)

Since coming to San Gabriel Family Optometry, I have had consistent service and my sight (w/prescriptions) has been great. Dr. Chao and the staff are always courteous and helpful.