Riviera Opticare, Inc -Mesa

Dr. Susan Reckell, Dr. Amy Keding, and Dr. Sherah LaBuff

Star Star Star Star Star 2089 Reviews

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Reviews

StarStarStarStarStar Day of visit —    (Patient since 2018)

Professional attention to my need.for info and advice


StarStarStarStarStar All of your staff are very professional and hel... —    (Patient since 2018)

All of your staff are very professional and helpful


StarStarStarStarStar I was welcomed, as I entered the door! Everyon... —    (Patient since 2019)

I was welcomed, as I entered the door! Everyone was very friendly!!


StarStarStarStarStar Wonderful people and service. —    (Patient since 2019)

Wonderful people and service.


StarStarStarStarStar Our family has gone to Dr. Reckell for 35 years... —    (Patient since 2018)

Our family has gone to Dr. Reckell for 35 years and I recommend her and her associates to anyone looking for a great Optometrist. She is the best!


StarStarStarStarStar As always - very progessional treatment and fri... —    (Patient since 2018)

As always - very progessional treatment and friendly staff. Highly recomment


StarStarStarStarStar Riviera Opticare has been my Optometrist for ov... —    (Patient since 2018)

Riviera Opticare has been my Optometrist for over 15 years. It is always a pleasure to go there. I trust their judgment and know they always keep my best interest first.


StarStarStarStarStar About Dr. Reckell —    (Patient since 2018)

I have been Dr. Reckell's patient for over 30 years and l will continue to see her for as long as l live here. Her service is above and beyond anywhere else.


StarStarStarStarStar Everyone was helpful and very plesent. —    (Patient since 2018)

Everyone was helpful and very plesent.


StarStarStarStarStar I always enjoy my annual visit. Everyone is pl... —    (Patient since 2018)

I always enjoy my annual visit. Everyone is pleasant to deal with. Mandy has helped me for the last several years. she recognizes me and I appreciate her help when I am choosing new frames. I like going to businesses where I am treated as a valued customer.


StarStarStarStarStar This a great team to work with and very pleasan... —    (Patient since 2018)

This a great team to work with and very pleasant.


StarStarStarStarStar Amazing place! The staff is so smart and top n... —    (Patient since 2018)

Amazing place! The staff is so smart and top notch! Frame selection is awesome


StarStarStarStarStar It's always nice to see familiar faces and staf... —    (Patient since 2018)

It's always nice to see familiar faces and staff always happy and very helpful.


StarStarStarStarStar 1st time in Mesa office, found all the staff I ... —    (Patient since 2019)

1st time in Mesa office, found all the staff I came in contact with to be very polite, professional and helpful. Dr. Rickell is 1st class!


StarStarStarStarStar Everyone is professional and courteous, have th... —    (Patient since 2018)

Everyone is professional and courteous, have the knowledge of the job,very helpful and so kind!


StarStarStarStarStar Staff is always friendly and helpful. Optometr... —    (Patient since 2018)

Staff is always friendly and helpful. Optometrists and opticians are top notch.


StarStarStarStarStar There are no negatives. Only GOOD feelings--- —    (Patient since 2019)

There are no negatives. Only GOOD feelings---


StarStarStarStarNo Star Great eye care.  —    (Patient since 2019)

Everyone was very friendly. Dr LaBuff spent a lot of time answering my questions explaining everything. I did feel like their eyeglasses were overpriced.


StarStarStarStarNo Star Poor inexpensive frame selection. —    (Patient since 2019)

Everything was excellent except for the selection of inexpensive frames that were within the insurance company's allowance. There was only one frame available within my insurances allowance.


StarStarStarStarStar Wonderful people  —    (Patient since 2018)

I love all the helpful friendly people.from the moment you walk in you are made to feel welcome and wanted I highly recommend this place


StarStarStarStarStar Excellent Service All Around —    (Patient since 2019)

Janelle at the front desk was very friendly. Dr. Kedding answered all of my questions was able to assist me in trying to wear contacts again. Mandy helped me pick out some new glasses that I can't wait to get.


StarStarStarStarNo Star Just because most who I know don’t live near  —    (Patient since 2018)

Just because most who I know


StarStarStarStarStar As you know I have been coming there for years.... —    (Patient since 2018)

As you know I have been coming there for years. I get good service and good care at your place of business. You have the best equipment to study the eyes. Don't go away!


StarStarStarStarStar Thank you to Dr Amy!  —    (Patient since 2017)

I want to thank Dr Amy Keding for another positive eye exam experience at my appointment on 2/15/19. This was the first time that I had her for my exam and she was awesome. She listened very carefully to all my comments regarding my vision, and gave very clear and easy to understand feedback. I appreciate her ethics along with quality recommendations when discussing new lens options. I’ve always been very satisfied with all the doctors and the staff at Riviera.


StarStarStarStarStar The Optometrist and the receptionists were very... —    (Patient since 2018)

The Optometrist and the receptionists were very friendly and helpful. I had a nice experience.


StarStarStarStarStar Each staff memeber was very helpful and profess... —    (Patient since 2019)

Each staff memeber was very helpful and professional, and also it was a very clean environment. I would definitely recommend to others.


StarStarStarStarStar Rivera for over 25 years! —    (Patient since 2019)

I have gone to Rivera for over 25 years and the reasons are pretty simply. They take care of me respectfully, thoroughly, and care about my eyes health.


StarStarStarStarStar We’ve gone to Riviera Opticare for decades afte... —    (Patient since 2018)

We’ve gone to Riviera Opticare for decades after moving to Mesa in 1981. The care provided has been excellent and the products and services offered are great. Eye exams are very thorough; the doctors take time to make sure the exam is comprehensive and any questions are answered. All in all, we’re very happy with the eye care offered at Riviera.


StarStarStarStarStar I have been with Riviera Opticare for years. D... —    (Patient since 2018)

I have been with Riviera Opticare for years. Dr. Reckell is great and Mandy always helps me find the perfect pair of glasses. Love them.


StarStarStarStarStar Great Business —    (Patient since 2018)

Nice folks and great service.


StarStarStarStarStar Have been seeing Dr, Reckell for at least 16 ye... —    (Patient since 2018)

Have been seeing Dr, Reckell for at least 16 years and wouldn't go anywhere else!!!


StarStarStarStarStar Everyone was a) informative, b) helpful, c) kno... —    (Patient since 2019)

Everyone was a) informative, b) helpful, c) knowledgeable, and d) courteous.


StarStarStarStarStar We are long timers here with Riviera Opticare a... —    (Patient since 2018)

We are long timers here with Riviera Opticare and will not change!


StarStarStarStarStar Thorough and trustworthy —    (Patient since 2019)

Dr. Susan Reckell has been my optometrist for nearly 30 years. She is very thorough, and she genuinely cares about her patients. I can trust her to provide complete and accurate information to me.


StarStarStarStarStar The service is friendly, efficient and professi... —    (Patient since 2018)

The service is friendly, efficient and professional. The techs know what their doing and are able to explain facets of the tests and whatnot. The doctors even more so. Dr. LeBuff saw me this last time. She was kind, patient and happy to answer my questions. I was surprised my previous doctor had moved away, but c'est la vie. I wish more medical offices were this good.


StarStarStarStarStar Dr Keding was excellent and very thoroughIn he... —    (Patient since 2019)

Dr Keding was excellent and very thorough In her exam. Will definitely return.


StarStarStarStarStar Dr Reckell and her staff are very professional.... —    (Patient since 2018)

Dr Reckell and her staff are very professional. I have been getting my eyes checked here at the Mesa office for many years.


StarStarStarStarStar 10/10 —    (Patient since 2018)

Everyone from beginning to end is very kind and personable. They make the experience enjoyable and provide options to help you save money as well. I thoroughly enjoy using Riviera Opticare.


StarStarStarStarStar  —    (Patient since 2018)

I hadn’t had an eye exam in many years and didn’t know what to expect as I knew I needed glasses. Everyone in the office was beyond nice and helpful. Answered all of my questions and made the process so easy! Very glad I chose to come to this office!


StarStarStarStarStar Problem Solving —    (Patient since 2017)

I had a very serious problem with the brand of contacts I was using. They didn't last more then 2 weeks for each set. Michelle the office manager took care of me moving me into another brand that works perfectly at no cost. Thank you Michelle for your outstanding customer service and insight.


StarStarStarStarStar The Best —    (Patient since 2017)

My husband and I have been patients/clients of Dr. Reckell's for many years. She is an excellent doctor, caring and thorough, concerned and professional. Her employees are personable and efficient. We would not think of going anywhere else.


StarStarStarStarStar Thank you  —    (Patient since 2017)

Very precessional and yet friendly. Thanks everyone. The Dr and her assistant spoke clearly and my husband, who can not hear well, didn’t have to ask me what they said. T


StarStarStarStarStar Best staff. Best docs! Love Riviera —    (Patient since 2018)

Best staff. Best docs! Love Riviera


StarStarStarStarStar Professional Service with friendly staff —    (Patient since 2017)

Professional Service with friendly staff


StarStarStarNo StarNo Star Too old and too blind for glasses —    (Patient since 2018)

The people and service was great. Unfortunately, my old eyes aren't able to adjust to the new glasses. I'm too blind and have gone back to wearing my prescription distance glasses and the non prescription I where over the top of the prescriptions in order to work on my computer.


StarStarStarStarStar Friendly,efficient doctor & staff —    (Patient since 2018)

Friendly,efficient doctor & staff


StarStarStarStarStar I have been going to this office for over 20 ye... —    (Patient since 2018)

I have been going to this office for over 20 years. I find everyone is very professional and friendly.


StarStarStarStarStar Everyone at this office is very professional, a... —    (Patient since 2018)

Everyone at this office is very professional, and also personable , I felt relaxed during all the steps in having my eyes checked out thoroughly, All associates were very helpful.


StarStarStarStarStar I look forward going to Rivera each year knowin... —    (Patient since 2018)

I look forward going to Rivera each year knowing that I will get friendly,professional and knowledgeable service for my needs.


StarStarStarStarStar The staff and all are Very caring and sensitive... —    (Patient since 2018)

The staff and all are Very caring and sensitive to needs and feelings of patience. They genuinely strive to put patients at ease and to answer any questions or concerns that might arise.


StarStarStarStarStar Great place for eye exams and glasses. —    (Patient since 2018)

I have always had a good experience with Riviera Opticare. All of the staff are very friendly and take the time to answer questions I might have.


StarStarStarStarStar  —    (Patient since 2018)

Staff is very friendly, appointment was on time, staff is trained well, great service!


StarStarStarStarStar You guys are great! This is the reason I keep ... —    (Patient since 2018)

You guys are great! This is the reason I keep coming back!


StarStarStarStarStar The doctor was fantastic, listened to my proble... —    (Patient since 2018)

The doctor was fantastic, listened to my problems and suggested the correct solution. Mandy is a gem and over the top helpful in choosing glasses for me. Just great.


StarStarStarStarStar MY FIRST APPOINT WITH DR. RECKALL —    (Patient since 2018)

Last week was my first appointment with Dr. Reckall which was a basic annual examination. I had a great experience (time was taken to get my info and answer all my questions and I never felt rushed and felt they cared about me as patient). Feeling grateful to meet Dr. Reckall, Bryce, Jennell and others. I recommend this office without hesitation.


StarNo StarNo StarNo StarNo Star I loved my previous Dr Tracy. She is /was fanta... —    (Patient since 2018)

I loved my previous Dr Tracy. She is /was fantastic. I was willing to pay the higher costs of frames and other materials for the care she gave. Now that she is not there any longer I find frames and materials are not worth it. Too expensive. Also the selection has dwindled dramatically over the last couple of years. I don’t think I will be back.


StarStarStarStarStar Very Good —    (Patient since 2018)

Pleasant and competent Dr.


StarStarStarStarStar Great people! —    (Patient since 2018)

Everyone was really great and helpful. Super friendly office!!


StarStarStarStarStar David was amazing as always! Great sense of hu... —    (Patient since 2018)

David was amazing as always! Great sense of humor and even better customer service!! The Doctor was equally as good... This is why my entire family continues to be customers and we are continually referring new people.


StarStarStarStarStar I’ve been a loyal patient since I was 8 years o... —    (Patient since 2018)

I’ve been a loyal patient since I was 8 years old! I have referred many friends to Riviera Opticare and will continue to be your advocate!


StarStarStarStarStar Yearly eye check up —    (Patient since 2018)

Always enjoy my yearly appointment at Riviera Opticare. Everyone is always knowledgeable, helpful, and friendly. Feel at home.


StarStarStarStarStar Very good service, very nice people. —    (Patient since 2018)

Very good service, very nice people.


StarStarStarStarStar Very professional and friendly! —    (Patient since 2018)

I am very pleased with the level of care i received during my visit. The doctor explained the issue i was having with my eyesight, and I felt comfortable with the information i was given. I would recommend Riviera Optical to everyone.


StarStarStarStarStar Very thorough exam. Friendly staff. On time  —    (Patient since 2018)

Very thorough exam. Friendly staff. On time


StarStarStarStarStar I have been a patient of Riviera Opticare for y... —    (Patient since 2018)

I have been a patient of Riviera Opticare for years, and always been happy with the care I receive. The staff is wonderful and the doctors listen and take the time to really zero in on what I need. I have total confidence I always receive the correct diagnosis, prescriptions, and advice.


StarStarStarStarStar Everyone was great to deal with.  —    (Patient since 2018)

Everyone was great to deal with.


StarStarStarStarStar I am leaving Arizona and told Dr. Reckells I wa... —    (Patient since 2018)

I am leaving Arizona and told Dr. Reckells I wanted to clone her. I appreciate that she has the latest equipment to detect issues others would never catch. I just can't say enough about her and everyone on her staff. I am sad to think I will never find another doctor like her.


StarStarStarStarStar Everyone was very friendly and extremely helpfu... —    (Patient since 2018)

Everyone was very friendly and extremely helpful. All questions were answered very professionally.


StarStarStarStarStar Everyone is a friendly and helpful !!  —    (Patient since 2018)

Everyone is a friendly and helpful !!


StarStarStarStarStar Everyone was extremely professional, and yet pe... —    (Patient since 2018)

Everyone was extremely professional, and yet personable. They were extremely patient with me when my card didn't work, waiting until I called the insurance company to find out what was happening. I definately will keep going back.


StarStarStarStarStar Loved the staff! Everyone made me feel like an... —    (Patient since 2018)

Loved the staff! Everyone made me feel like an old friend they were happy to see. Professional but helpful. So glad I found them!!!!


StarStarStarStarStar The service is always thorough and explained fu... —    (Patient since 2018)

The service is always thorough and explained fully. Appointments are timely, the office is well laid out and the tools are the most modern.


StarStarStarStarStar Excellent service in all areas.  —    (Patient since 2018)

Excellent service in all areas.


StarStarStarStarStar Everyone is very efficient and cordial —    (Patient since 2018)

Everyone is very efficient and cordial


StarStarStarStarStar Dr. Sherah La Buff O.D. —    (Patient since 2018)

Dr. Sherah La Buff was very good, a fine addition to your staff. It is always good to find and excellent recent graduates to round out the ever changing environment.


StarStarStarStarStar I so appreciate the care and attention I receiv... —    (Patient since 2018)

I so appreciate the care and attention I receive from Dr. Reckell and her staff. Dr. Reckell is thorough, attentive, and so very kind and understanding regarding my medical problems. Thank you to those wonderful staff members who assisted me from room to room.


StarStarStarStarStar Dr. Reckell is an excellent optometrist, along ... —    (Patient since 2018)

Dr. Reckell is an excellent optometrist, along with an excellent staff. I have been a patient of hers for over 21 years.


StarStarStarStarStar Friendly & helpful staff  —    (Patient since 2018)

Friendly & helpful staff


StarStarStarStarStar The staff was awesome and so helpful I have bee... —    (Patient since 2018)

The staff was awesome and so helpful I have been coming to Riviera Opticare since 1999. The service is always knowledgeable consistent and they always have a great variety a products and the turnaround time is not bad either.


StarStarStarStarStar Loyal patient for 15+ years —    (Patient since 2018)

I've been going to Rivera Opticare since I first started noticing vision problems back in high school (15 years). I've always been impressed with their staff - even when they've had changes. The doctors are always nice and the Opticians are very helpful. Even when I lived in Tempe I'd still drive to their office for my annual appointment. It took me a while to get fitted with the right contacts for me but they were very patient and made sure I had the right fit and was comfortable. They also have a great selection of stylish glasses. I'd recommend their practice to anyone in the Mesa area!


StarStarStarStarStar Great service. Super friendly people that were ... —    (Patient since 2018)

Great service. Super friendly people that were very helpful.


StarStarStarStarStar Dr. Ansari is excellent as is everyone else tha... —    (Patient since 2018)

Dr. Ansari is excellent as is everyone else that I have ever dealt with at your office.


StarStarStarStarStar Best Optometrist Appointment so Far —    (Patient since 2018)

I have been going to the optometrist for 17 years and this was the easiest and most organized appointment I have ever had. I arrived early to complete paperwork and when I got done with that they encouraged me to start looking at frames and set any aside that I liked. Then I went into my appointment did all the "read the smallest line you can" stuff and the doc wanted to dilate my eyes. Instead of having me wait in the room for the dilation to start doc took me back to the sales floor and I started the frames and lenses process. After this I went back in the exam room and doc finished the exam and all I had left to do was pay and wait 2 weeks for my new glasses. It was a great streamlined process that got me in and out quickly but I never once felt like they were rushing me through the process.


StarStarStarStarStar Staff wonder and friendly and side note all wom... —    (Patient since 2018)

Staff wonder and friendly and side note all women there vary well dress and vary cute


StarStarStarStarStar Great, friendly & knowledgable staff. —    (Patient since 2018)

Great, friendly & knowledgable staff.


StarStarStarStarStar Great staff. Knowledgeable. —    (Patient since 2018)

Great staff. Knowledgeable.


StarStarStarStarStar Prompt, efficient and very helpful. —    (Patient since 2018)

Prompt, efficient and very helpful.


StarStarStarStarStar I have been going to Riviera Optical for approx... —    (Patient since 2018)

I have been going to Riviera Optical for approximately 10 years. The staff and doctor are always so polite and knowledgeable. They are not pushy about buying glasses there. They are super helpful and will check your insurance benefits even if you don't purchase there.


StarStarStarStarStar Amazing customer service —    (Patient since 2018)

Allie the staff were so welcoming and made me feel at home. I usually am pretty anxious going to the Optometrist MORE than I am the dentist but the feeling of this office made me calm and i look forward to my next exam.


StarStarStarStarStar Staff was very through and courteous —    (Patient since 2018)

Staff was very through and courteous


StarStarStarStarStar The staff is very professional, efficient and f... —    (Patient since 2018)

The staff is very professional, efficient and friendly. The facility is comfortable and the selection of eyewear is great. The doctor answered all of my questions thoroughly and the technician was well skilled in the latest equipment. Finally, the optician was informative and patient as I selected glasses.


StarStarStarStarStar Friendly staff from check in to check out. Proc... —    (Patient since 2018)

Friendly staff from check in to check out. Procedures explained prior to service as well as costs.


StarStarStarStarStar Great staff! Very through and everything explai... —    (Patient since 2018)

Great staff! Very through and everything explained well.


StarStarStarStarStar Always professional and you have the feeling yo... —    (Patient since 2018)

Always professional and you have the feeling you have been throughly been examined with care.


StarStarStarStarStar Everyone was super helpful . So pleasant to be ... —    (Patient since 2018)

Everyone was super helpful . So pleasant to be around (0:


StarStarStarStarStar Everyone was great and very helpful.  —    (Patient since 2018)

Everyone was great and very helpful.


StarStarStarStarStar Very friendly and efficient. —    (Patient since 2018)

Very friendly and efficient.


StarStarStarStarStar great people great service —    (Patient since 2018)

great people great service


StarStarStarStarStar Very nice and accommodating people. Dr. Ansari... —    (Patient since 2018)

Very nice and accommodating people. Dr. Ansari was through in her exam and I was pleased with her recommended solution to my eye diagnosis.


StarStarStarStarStar Everyone was professional and friendly.  —    (Patient since 2018)

Everyone was professional and friendly.


StarStarStarStarStar Very friendly and knowledgeable staff and Dr's!... —    (Patient since 2018)

Very friendly and knowledgeable staff and Dr's!


StarStarStarStarStar Best Team Ever! —    (Patient since 2018)

Dr. Reckell and her team are the BEST!! Professional, friendly, and so thorough!


StarStarStarStarStar Friendly staff and polite  —    (Patient since 2018)

Friendly staff and polite


StarStarStarStarStar Great Visit —    (Patient since 2018)

Very professional and helpful staff, and a very complete eye exam.


StarStarStarStarStar Friendly knowledgeable.... —    (Patient since 2018)

Friendly knowledgeable.... Made the visit better with them being friendly and nice...


StarStarStarStarStar Best visit —    (Patient since 2018)

I had the best experience. Dr. Rekell is top notch in her field. I received more information than I ever had before, I now understand things I had no idea about.


StarStarStarStarStar All done as expected. Kind and efficientl! —    (Patient since 2018)

All done as expected. Kind and efficientl!


StarStarStarStarStar Great staff and very professional  —    (Patient since 2018)

Great staff and very professional


StarStarStarStarStar I really liked the people that worked there. Ev... —    (Patient since 2018)

I really liked the people that worked there. Everyone was professional and friendly.


StarStarStarStarStar Everyone makes your visit special. Very friend... —    (Patient since 2018)

Everyone makes your visit special. Very friendly and professional


StarStarStarStarStar All Dr's especially Susan are wonderful (25yr p... —    (Patient since 2018)

All Dr's especially Susan are wonderful (25yr patient). Mandy is an angel and knows what you want before you do.


StarStarStarStarStar Great e-mail reminder, friendly personnel, grea... —    (Patient since 2018)

Great e-mail reminder, friendly personnel, great doctor.


StarStarStarStarStar Riviera Opticare is a professional, efficient, ... —    (Patient since 2018)

Riviera Opticare is a professional, efficient, and friendly company providing courteous and caring service.


StarStarStarStarStar Very friendly, very professional, great at ex... —    (Patient since 2018)

Very friendly, very professional, great at explaining each part of the exam, I would highly recommend your services!


StarStarStarStarStar Very friendly staff and great doctors! —    (Patient since 2018)

Very friendly staff and great doctors!


StarStarStarStarStar Riviera FTW —    (Patient since 2018)

I've always gone to big box eye care centers. Not anymore, the service at Riviera was much better and the environment is much more welcoming.


StarStarStarStarStar I always get thorough and caring attention to m... —    (Patient since 2018)

I always get thorough and caring attention to my eyecare needs.


StarStarStarStarStar  —    (Patient since 2018)

I love this office. My wife and I have been going there for over 10 years even though we live 45 minutes away.


StarStarStarStarStar I love the office and staff, especially Mandy. ... —    (Patient since 2018)

I love the office and staff, especially Mandy. My husband and I have been going to Riviera Opticare for 11 years!


StarStarStarStarStar A Pleasant visit —    (Patient since 2018)

A pleasant visit, not bogged down by any long waits during the entire process. The initial eval was done competently although I never remember this staff position being the same person year after year. I wonder about the reason for this high turnover position? Dr. Tina comes across as a young pleasant and caring professional. As always through the years Mandy is an outstanding optician.


StarStarStarStarStar I am always treated great. Everyone I dealt wi... —    (Patient since 2018)

I am always treated great. Everyone I dealt with was kind and had a smile.


StarStarStarStarStar They are very professional and accommodating. ... —    (Patient since 2018)

They are very professional and accommodating. They do a great Job


StarStarStarStarStar I have eye challenges and appreciated the extra... —    (Patient since 2018)

I have eye challenges and appreciated the extra time the doctor took with my examination.


StarStarStarStarStar I have been a patient for several years and I h... —    (Patient since 2018)

I have been a patient for several years and I have always received great care.


StarStarStarStarStar Always a pleasure coming to this office for my ... —    (Patient since 2018)

Always a pleasure coming to this office for my eye appointments.


StarStarStarStarStar They are very professional, helpful and courteo... —    (Patient since 2018)

They are very professional, helpful and courteous.


StarStarStarStarStar Friendly staff —    (Patient since 2018)

Friendly staff and very professional


StarStarStarStarStar Always a good visit —    (Patient since 2018)

Always a goof visit. Thank you for all of your help.


StarStarStarStarStar Susan and the entire office staff is great. The... —    (Patient since 2018)

Susan and the entire office staff is great. The last two visits were with Tina. Also outstanding.


StarStarStarStarStar The staff was great. Polite. Great at explain... —    (Patient since 2018)

The staff was great. Polite. Great at explaining step by step what they were doing. The wait wasn’t to bad. I have been coming to this office for a long time. I was a little disappointed by the selection of frames available but was able to find one I liked. Usually there are a lot of various fashionable options but it seems there were less to me this time a lot of the choices were very similar.


StarStarStarStarStar Very professional and thorough  —    (Patient since 2018)

Very professional and thorough


StarStarStarStarStar I have faith in your service...... —    (Patient since 2018)

I have faith in your service and I really like your employees. I was glad that you purchased new equipment and things that you can help me with as a customer. Online is also a good service.


StarStarStarStarStar Great job, very caring and thorough. Able to p... —    (Patient since 2018)

Great job, very caring and thorough. Able to purchase glasses and contacts there. Good at problem solving to give you what you need!


StarStarStarStarStar Always a great experience!  —    (Patient since 2018)

Always a great experience!


StarStarStarStarStar Excellent care and customer service. —    (Patient since 2018)

Excellent care and customer service.


StarStarStarStarStar I was very satisfied with my appointment. Every... —    (Patient since 2018)

I was very satisfied with my appointment. Everyone was very nice, polite, and courteous. Everything was explained very well where I could understand it. Thank you ever so much. My wife will be seeing you in early March and I have an appointment again in August. Take care and again THANK YOU. John A. Testa


StarStarStarStarStar I have been going to Riviera Optic for my eye c... —    (Patient since 2018)

I have been going to Riviera Optic for my eye care and glasses needs for the last 15 years . There commitment towards client satisfaction has consistently exceeded exspectations year after year. I always recieve comments on my glasses about how great they look on me, I couldn't have done this without the help from their talented staff guiding me with frame selection. One last comment , being a man I truly appreciate just how great the Dr's and her staff look ...always wearing the best hair styles ....simply beautiful . Thank you , J. Dunlop


StarStarStarStarStar Friendly and Professional Staff! Very personab... —    (Patient since 2018)

Friendly and Professional Staff! Very personable and


StarStarStarStarStar The people in this office are incredibly profes... —    (Patient since 2018)

The people in this office are incredibly professional and really know their stuff, will keep them as my go to eye health specialists. Thank you...


StarStarStarStarStar Always thorough and professional. —    (Patient since 2018)

Always thorough and professional.


StarStarStarStarStar Dr. Reckell recognized immediately that I had a... —    (Patient since 2018)

Dr. Reckell recognized immediately that I had an eye problem that required attention, so instead of the regular vision exam, we shifted gears to a medical visit. I appreciated that very much.


StarStarStarStarStar Why go anyplace else? Stay with the best !!! —    (Patient since 2018)

Your company is the best !!! You don't just "check" everyone's vision like the other optical businesses. In and out within 30 minutes. You take the time to review the eyes, not only for vision, but for any other eye issues or concerns. When you leave their optical store, you are not only being treated with friendly and professional staff, but you know they really care about you and your optical vision.


StarStarStarStarStar Excellent examinations with a very friendly sta... —    (Patient since 2018)

Excellent examinations with a very friendly staff.


StarStarStarStarStar Always a great experience! —    (Patient since 2018)

Always a great experience!


StarStarStarStarStar We always feel like we are important. Dr.Recke... —    (Patient since 2018)

We always feel like we are important. Dr.Reckell and the entire staff spend quality time listening to our concerns and are very helpful.


StarStarStarStarStar Always a very comfortable experience —    (Patient since 2018)

Very professional, knowledgeable, efficient, and friendly.


StarStarStarStarNo Star Been coming to Riviera for years! Even though t... —    (Patient since 2018)

Been coming to Riviera for years! Even though the staff have changed the service hasn’t!


StarStarStarStarStar Staff and Doctor was great.  —    (Patient since 2017)

Staff and Doctor was great.


StarStarStarStarStar A+ Care —    (Patient since 2017)

Our family has been receiving care from Riviera Opticare for years and love going there. The office staff is very friendly and helpful. The Doctors are very nice and prompt. I highly recommend Riviera Opticare in Mesa.


StarStarStarStarStar Employees are very professional, courteous, fri... —    (Patient since 2017)

Employees are very professional, courteous, friendly, and will accommodate your request if possible.


StarStarStarStarStar Great service. Doctor took extra time to rectif... —    (Patient since 2017)

Great service. Doctor took extra time to rectify problems. Great customer service.


StarStarStarStarStar very friendly caring staff. I was on a timelin... —    (Patient since 2017)

very friendly caring staff. I was on a timeline to get to work on time and there was so much cooperation from everyone to get me out in time to make my own schedule. I appreciate all that they do to accommodate my needs.


StarStarStarStarStar Courteous Staff & Doctors —    (Patient since 2017)

Everyone in this office is very helpful and courteous.


StarStarStarStarStar Amazing service and doctors! —    (Patient since 2017)

Amazing service and doctors!


StarStarStarStarStar Staff and Dr. Asnari (sp?) were excellent! —    (Patient since 2017)

Staff and Dr. Asnari (sp?) were excellent!


StarStarStarStarStar Excellent Quality Service! —    (Patient since 2017)

Excellent Quality Service!


StarStarStarStarStar We are long-time customers —    (Patient since 2017)

My family appreciates the staff and physicians at Riviera Opticare - each visit is thorough, the staff is friendly and we recommend this office to others! Thank you for treating my family well!


StarStarStarStarStar Service was fast friendly, and I was made to fe... —    (Patient since 2017)

Service was fast friendly, and I was made to feel very relaxed. I felt the technician and provider really listened to me and worked hard to provide me with a visit that would really wind up with the best prescription for me. I feel comfortable recieving my Opthalmology care here.


StarStarStarStarStar Riviera is a awesome place to go to get your ey... —    (Patient since 2017)

Riviera is a awesome place to go to get your eyes checked


StarStarStarStarStar Very knowledgeable and patient and all staff we... —    (Patient since 2017)

Very knowledgeable and patient and all staff were very kind and helpful. Thanks


StarStarStarStarStar I have always felt respected and important as a... —    (Patient since 2018)

I have always felt respected and important as a patient at Riviera Opticare


StarStarStarStarStar Dr. Susan Reckell is extremely caring and profe... —    (Patient since 2019)

Dr. Susan Reckell is extremely caring and professional. I have been obtaining her services for about 30 years, and I would not consider going to any other provider. She is honest and truly cares. She always pays attention to me and does not just shuffle me in and out.


StarStarStarStarStar Pleasant and Helpful —    (Patient since 2018)

Everyone was so pleasant and helpful I have every confidence I am being well taken care of.


StarStarStarStarStar  —    (Patient since 2018)

Every thing went very smooth. Your tech is very polite and professional. Doctor explain every step of way for all eye check up. I am with this Riviera Opticare for more than 10+ years and very happy with service I received. Thanks for excellent care


StarStarStarStarStar From the moment you enter Riviera Opticare, you... —    (Patient since 2018)

From the moment you enter Riviera Opticare, you are treated by friendly and wonderful professionals.


StarStarStarStarStar You won't find a better doctor than Tina Ansari —    (Patient since 2018)

You won't find a better doctor than Tina Ansari. She's took time to completely explain the tests. She's not only smart, but she's friendly and willing to answer questions. I have already recommended her to friends. The office staff is also courteous and efficient.


StarStarStarStarStar The doctors/techs at Rivieria have always been ... —    (Patient since 2018)

The doctors/techs at Rivieria have always been very kind and professional. I've had a few appointments with then and always leave satisfied.


StarStarStarStarStar Love this group. As a family, we have been comi... —    (Patient since 2018)

Love this group. As a family, we have been coming here for over 10 years. Everyone is friendly and helpful, however, Mandy is amazing.


StarStarStarStarStar Very friendly staff! Prompt and thorough! Expla... —    (Patient since 2018)

Very friendly staff! Prompt and thorough! Explained everything to me! No pressure to buy products. Very pleased!


StarStarStarStarStar Dr. Reckell is amazing, the staff is amazing an... —    (Patient since 2018)

Dr. Reckell is amazing, the staff is amazing and the place is very up to date and wonderful! They have the latest and greatest technology. I am always impressed when I go in. :)


StarStarStarStarStar Thanks! You guys were great with my 5 year old!... —    (Patient since 2018)

Thanks! You guys were great with my 5 year old! She was very nervous but quickly was put at ease and loved going up high in the chair!


StarStarStarStarStar Expects.  —    (Patient since 0001)

Very professional staff and Doctors.


StarStarStarStarStar Amazing Service. Top Notch Quality by everyone ... —    (Patient since 2018)

Amazing Service. Top Notch Quality by everyone I came into contact with.


StarStarStarStarStar Outstanding opticare —    (Patient since 2018)

I have been going to Riviera Optical for many years and they are always very professional and caring. Dr Reckell is terrific!


StarStarStarStarStar Wonderful office. Professional friendly but mor... —    (Patient since 0001)

Wonderful office. Professional friendly but more importantly they helped me correct my vision dispute my migraine issues. I really appreciated them going the extra mile.


StarStarStarStarStar Very pleasant staff and everybody was very prof... —    (Patient since 2018)

Very pleasant staff and everybody was very professional.


StarStarStarStarStar Your staff is outstanding, but your pricing is ... —    (Patient since 2018)

Your staff is outstanding, but your pricing is over the top.


Reply

Thank you, Donna, for the kind comment about our staff. We appreciate you and the opportunity to take care of your eyes and your vision needs. I apologize that you feel the pricing is over the top. I see that we used your insurance towards your exam and your glasses purchase. Your insurance company determines the fees for the lenses and options and gives an allowance for a frame. By contract, we cannot deviate from those fees. However, we will always be sure that you are receiving quality products and superior service. We look forward to seeing you soon when your new glasses arrive. Thank you!

StarStarStarStarStar Everyone is so friendly and fun and remembers m... —    (Patient since 2018)

Everyone is so friendly and fun and remembers me from visit to visit.


StarStarStarStarStar Great service and great people —    (Patient since 2018)

Great service and great people


StarStarStarStarStar I love this office. The staff is awesome and D... —    (Patient since 2018)

I love this office. The staff is awesome and Dr. Reckell is the best. I never leave with unanswered questions or concerns. I would never willingly change!


StarStarStarStarStar Friendly Eye Doctors —    (Patient since 2018)

The people at Riviera Opticare in Mesa are friendly and extremely helpful. They all seem happy to be there which improves the customer experience greatly.


StarStarStarStarStar This was my first visit, this is also... —    (Patient since 2018)

This was my first visit, this is also my first pair of glasses ever. The investment in new technology at Riviera helped me obtain a better prescription I feel like. They had a great selection of frames and my optometrist was professional and very nice in explaining her confidence in my mild prescription glasses that will help me see better at night.


StarStarStarStarStar Professional Drs. and support staff. Thorough. —    (Patient since 2018)

Professional Drs. and support staff. Thorough.


StarStarStarStarStar excellent staff and service. That is why I cont... —    (Patient since 2018)

excellent staff and service. That is why I continue on having Riviera Opticare as my vision care choice. Keep up the good work.


StarStarStarStarStar So happy Dr. Reckell invested in the machine to... —    (Patient since 2018)

So happy Dr. Reckell invested in the machine to check the Optic Nerve!


StarStarStarStarStar great staff, awesome dr r. —    (Patient since 2018)

great staff, awesome dr r.


StarStarStarStarStar I have been a happy, satisfied patient of Rivie... —    (Patient since 2018)

I have been a happy, satisfied patient of Riviera Opticare for years. Dr. Jung, Mandy, and everyone is fantastic - I rarely wait more than a couple minutes, everyone smiles, and everything is thoroughly explained to me. Dr. Jung takes the time to make sure I understand my eyes and options, and my vision is outstanding.


StarStarStarStarStar They are a great office! The doctor really lis... —    (Patient since 2018)

They are a great office! The doctor really listened to me and what I needed! So glad I found them!


StarStarStarStarStar Absolutely the most thorough examination ever ... —    (Patient since 2018)

Absolutely the most thorough examination ever - and complete explanations. Amazing!


StarStarStarStarStar Annual check up  —    (Patient since 2018)

They got me to the back quickly and the service was great. The doctor answered all of my questions and was very patient with me. They didn't pressure me to buy glasses there, although I'll probably go back to buy some. Couldn't have been happier.


StarStarStarStarStar Everyone was great! It was my first eye exam an... —    (Patient since 2018)

Everyone was great! It was my first eye exam and everyone took the time to explain everything thoroughly. Thanks.


StarStarStarStarStar Professional office. Great ophthalmologist. —    (Patient since 2018)

Professional office. Great ophthalmologist.


StarStarStarStarStar Great service with very capable doctors.. —    (Patient since 2018)

I have been going to Riviera Opticare for well over 10 years now and they have always had the best service and frame selections. Their doctors are all personable and very engaging. The technology they have at their disposal is top notch. I am always satisfied with my annual visits, so much so that I make the trek from the extreme West side to see them.


StarStarStarStarStar As usual the appointment was timely and on time... —    (Patient since 2018)

As usual the appointment was timely and on time. All the staff was very courteous and friendly, as always for a long time client. I appreciate the promptness of all the staff and their ability to complete their task quickly. In and out quickly and on my way in within an hour. Thank You, M Borsheim


StarStarStarStarStar Riviera Opticare is very professional, has comp... —    (Patient since 2018)

Riviera Opticare is very professional, has competitive prices for glasses or contacts, and does all they can to make your visit a pleasant one.


StarStarStarStarStar I love this office. —    (Patient since 2018)

I love this office. Dr. Reckell is very thorough in her examination. She has a great staff who always make me feel welcome.


StarStarStarStarStar . —    (Patient since 2018)

Great staff! Everything is professional with all the latest technology. This is why I keep coming back year after year.


StarStarStarStarStar Riviera Opticare is the best!  —    (Patient since 2018)

Riviera Opticare is the best! Dr. Reckell is great and the staff is friendly and knowledgeable. The selection of frames is fantastic - there's something stylish for every age and budget.


StarStarStarStarStar I am Brian's mom and will be submitting this su... —    (Patient since 2018)

I am Brian's mom and will be submitting this survey for him as he is mentally disabled. Brian is always treated with great respect. Everyone is willing to answer his questions and explain what each procedure is for and what they need him to do. Dr. Reckell is very patient and caring with Brian and he really likes her and feels comfortable with her. Thank you all for taking excellent care of him.


StarStarStarStarStar Thank you to Dr. Reckell for the excellent chec... —    (Patient since 2018)

Thank you to Dr. Reckell for the excellent checkup I received. I am treated with respect and always made to feel comfortable. I also appreciate the assistance Brice gave me when I needed to walk from one area to another. Everyone is very friendly and helpful!


StarStarStarStarStar  —    (Patient since 2018)

I am just very sad that you do not take my Vision insurance, Everyone was so friendly from the time I walked in the door until I walked out. ?The tech explained everything she was doing and listened to me.


StarStarStarStarStar Awesome service!  —    (Patient since 2018)

Thank you! From the time I entered your office until I left, everyone did a great job.


StarStarStarStarStar  —    (Patient since 2018)

Dr. Reckell is an excellent optometrist and I am very satisfied with her and her staff's eye care.


StarStarStarStarStar I am very impressed with the service and care o... —    (Patient since 2018)

I am very impressed with the service and care of Riviera Opticare. Everyone is so nice!


StarStarStarStarStar Outstanding exams with the latest equipment.  —    (Patient since 0001)

Outstanding exams with the latest equipment.


StarStarStarStarStar Kudos to Riviera Opticare —    (Patient since 2018)

After 40 years with another provider, I am extremely pleased to become a patient at Riviera Opticare in Mesa. There staff is both friendly and professional. Dr. Ansari was amazing. Their selection of frames is exceptional. I highly recommend them to any of my friends or family.


StarStarStarStarStar I forgot to make an appointment for next year, ... —    (Patient since 2018)

I forgot to make an appointment for next year, could we please do so?


StarStarStarStarStar Great place —    (Patient since 2019)

Great Optometrists. Very through and kind.


StarStarStarStarStar Stellar Eye Care...Simply the Best! —    (Patient since 2018)

As a patient of Dr. Reckell for nearly 12 years, her offices, her staff, her professional knowledge and level of service are unmatched! I am always given the best service possible by everyone there. Thank you everyone for caring for my vision needs like a VIP. Your office is simply the best. Come from anywhere and truly experience what stellar eye care is all about.


StarStarStarStarStar  —    (Patient since 2018)

Very professional l and friendly service.


StarStarStarStarStar Five Stars for my 20+ years —    (Patient since 2018)

Five Stars for my 20+ years


StarStarStarStarStar Everyone from the Dr's to the staff are fabulou... —    (Patient since 2018)

Everyone from the Dr's to the staff are fabulous! It's nice to go to an eye Dr. and everyone is familiar with my eye condition. Thank you everyone!!


StarStarStarStarStar Great Service! —    (Patient since 2018)

The staff is friendly and they are so thorough. I've been going here for almost 10 years and have no complaints!


StarStarStarStarStar I have always found Dr. Reckell to be extremely... —    (Patient since 2018)

I have always found Dr. Reckell to be extremely efficient and professional. For this appointment, she made a special effort to see me even though it was her day off. She is friendly and kind.


StarStarStarStarStar Great doctors and staff, close to my home, very... —    (Patient since 2018)

Great doctors and staff, close to my home, very convenient.


StarStarStarStarNo Star All went well. Short waiting time and very frie... —    (Patient since 0001)

All went well. Short waiting time and very friendly, no pressure care.


StarStarStarStarStar I like everything about Riviera Opticare, the p... —    (Patient since 2018)

I like everything about Riviera Opticare, the people here go out of there way to help you . They are so nice and do a good job. Thank you


StarStarStarStarStar Riviera Opticare has taken very good care of me... —    (Patient since 2018)

Riviera Opticare has taken very good care of me for over 25 years. They are the nicest people who truly care about you and do there best to help you. I do recommend Riviera Opticare for your Eye Doctor.


StarStarStarStarStar Friendly and knowledgeable Doctors and staff! —    (Patient since 2018)

Friendly and knowledgeable Doctors and staff!


StarStarStarStarStar Prompt and courteous service, Staff friendly, c... —    (Patient since 2018)

Prompt and courteous service, Staff friendly, courteous and efficient.


StarStarStarStarNo Star Higher than expected pricing for prescription g... —    (Patient since 2018)

Higher than expected pricing for prescription glasses, despite having insurance coverage. Overall, the service seems to be generally good.


Reply

Unfortunately, your insurance coverage dictates the prices for the glasses, but the good news is that you didn't pay any more than you did last year. I hope you have comfort in knowing that you are being provided with a high quality product, we will stand behind the product, and we are always available to offer thorough care and service.

StarStarStarStarStar Rivera Opticare took care of me promptly when I... —    (Patient since 0001)

Rivera Opticare took care of me promptly when I tore my cornea last week. So glad they took care of me.


Reply

We are happy to hear you are doing better!

StarStarStarStarStar Professional treatment. —    (Patient since 2018)

I have always been treated well and very professionally. I walked in with an issue with no appointment and was taken care of within a very reasonable amount of time. Thank you for clearing up my issue with my eye. I can see clearly now.


StarStarStarStarStar  —    (Patient since 2018)

I am very pleased every time I go there. Thank you for your friendly and caring professional care. I always feel I am in good hands with Dr Reckell.


StarStarStarStarStar I love the friendliness, helpfulness, professio... —    (Patient since 2018)

I love the friendliness, helpfulness, professionalism, and the caring attitude of doctors and staff. I also love the great selection of glasses. I feel a receive great care and total eye care for all my vision needs. I highly recommend Riviera Optical to everyone.


StarStarStarStarStar We have been customers for over 20 years and yo... —    (Patient since 2018)

We have been customers for over 20 years and you get it right every time. David Jones is one of the eyewear specialist that we enjoy seeing.


StarStarStarStarNo Star Have to go somewhere else for glass. You had no... —    (Patient since 2018)

Have to go somewhere else for glass. You had none that my insurance would cover fully (no out of pocket).


StarStarStarStarStar Exceptional Eye Exams —    (Patient since 2018)

I felt extremely well taken care of by Dr. Jung at my most recent appointment. I was able to discuss a number of issues and concerns with my eyes caused by allergies, and felt as though she listened and provided a number of solutions to my problems. She took great care to make sure I was appropriately fit in my contacts and to make sure my eyes were healthy. I felt as though I had a quality exam and all of my questions were answered.


StarStarStarStarStar  —    (Patient since 2018)

Very nice people. My time with them was very very nice. Would highly recommend them to anyone.


StarStarStarStarStar Well cared for —    (Patient since 2018)

We have always felt well taken care of and cared for by Dr. Reckell. She and the staff are great to work with.


StarStarStarStarStar I have been treated with great care for many ma... —    (Patient since 2018)

I have been treated with great care for many many years. Excellent care and communications.


StarStarStarStarStar This was my first time with Dr. Tina Ansari--sh... —    (Patient since 2018)

This was my first time with Dr. Tina Ansari--she was delightful. The check-in staff was friendly and welcoming, as was the technician and optician--all made the appointment pleasant.


StarStarStarStarStar Good Place to go for Eye Problems —    (Patient since 2018)

The staff is always friendly and helpful, and the Doctors are the greatest!


StarStarStarStarStar Awesome Staff!!! —    (Patient since 2018)

Every team member in the office is professional, friendly, and treats you with respect. I can't say enough good things about Riviera Opticare!!


StarStarStarStarStar Great service —    (Patient since 2018)

Everything was presented clearly and concisely. They were very thorough during the entire exam and did not make me feel rushed. I felt like I was the priority.


StarStarStarStarStar I have always had great service. —    (Patient since 2018)

I have always had great service.


StarStarStarStarStar The last few times I got glasses I went to the ... —    (Patient since 2018)

The last few times I got glasses I went to the discount places like Lenscrafters and Americans Best thinking I could save a buck. Never ever again. All I got were glasses that were never right. The customer service at both places was horrid. From the moment I stepped in Riviera Optical I felt welcome and they had everything under control. I feel so very good about my exam and how I was helped picking out myframes. Love this place. See Mandy. She's the best!


StarStarStarStarStar The staff are friendly and professional. They ... —    (Patient since 2018)

The staff are friendly and professional. They go above and beyond to make sure you have the proper service for your vision needs. And they do it in a quick and efficient manner. The doctor takes all the time you need to make sure your glasses and/or contacts are perfect.


StarStarStarStarStar Love this office, My Physician is helpful, info... —    (Patient since 0001)

Love this office, My Physician is helpful, informative, and kind and Mandy always finds coolest glasses for me.


StarStarStarStarStar Wonderful as always! BEST STAFF EVE —    (Patient since 2018)

Wonderful as always! BEST STAFF EVER. And of course Dr. Ansari is always great and always there for me. I drive in from Fountain Hills, and wouldn't dream of going anywhere else for my eye care.( I just wish they had an office in Chicago for the summer...!) THANK YOU, Riviera Opticare!


StarStarStarStarStar Dr Reckell and her staff are always —    (Patient since 2018)

Dr Reckell and her staff are always professional and personable. I recommend her to all my family and friends.


StarStarStarStarStar VERY FRIENDLY STAFF. —    (Patient since 2018)

VERY FRIENDLY STAFF.


StarStarStarStarStar I have been a patient of Dr. Reckel — 

I have been a patient of Dr. Reckell for over 10 years. Her office and staff is always striving to accommodate my special vision needs. The service is impeccable, the results are unmatched. Thank you Dr. Reckell, Micaela, Alexis, Jaime, Michelle and Mandy. Your office and you guys Rock!


StarStarStarStarStar Riviera Opticare is a great place d —    (Patient since 2018)

Riviera Opticare is a great place due to the staff and doctors. I always feel they have my best interest and advise me of all my options and costs. I feel that the care I receive is wonderful and I am in good hands. I would highly recommend them to anyone.


StarStarStarStarStar As always a great experience! Very  —    (Patient since 2018)

As always a great experience! Very thorough exam and they answer all my questions. All of the staff is extremely friendly! Thank you!!


StarStarStarStarStar As always, the staff was efficient  —    (Patient since 2018)

As always, the staff was efficient and kind. Dr. Reckell is awesome.


StarStarStarStarNo Star Excellent and courteous service. Sm —    (Patient since 2018)

Excellent and courteous service. Small rooms are FREEZING!


Reply

Hi Isabelle. I am so sorry the exam rooms were too cold for you. I will be sure to investigate making them more comfortable for the future. Thank you for letting us know.

StarStarStarStarStar In more than 30 years with Riviera  —    (Patient since 2018)

In more than 30 years with Riviera Opticare, we've never had a bad experience! Keep it up!


StarStarStarStarStar The doctor really took her time to  —    (Patient since 0001)

The doctor really took her time to diagnose the problem in my right eye. She made it her priority to find the culprit that was causing the fog type vision in my right eye. I would refer her to other people. I hope I could continue to see her as my primary eye doctor in the future.


StarStarStarStarNo Star Everyone was so nice and very fast  —    (Patient since 2018)

Everyone was so nice and very fast to get me check in, and the service was very fast with all my testing before seeing the doctor. When checking out I had also fast service and they gave information on what was all covered with my insurance.


StarStarStarStarStar Dr. Answari was thorough and helpfu —    (Patient since 2018)

Dr. Answari was thorough and helpful. Her insstructions were clear. From my progress since Wednesday, I conclude that her diagnosis was correct.


StarStarNo StarNo StarNo Star I have been going here since I was  —    (Patient since 2018)

I have been going here since I was little and have always been treated well and felt connected with the doctors. I've always worked with the same 2 doctors when I go as well. I go in this time and I notice that the doctors I'm usually with don't have their pictures on the wall anymore which tells me they don't work there anymore. I'm with some other doctor that I don't and was not aware of having. I should've been informed that my doctor was changed so I was prepared for it. As we are going through the exam process, the doctor was just asking which is better the whole time and not really seeing if I had questions or anything. She got pissy when I asked her a couple of times to show me the other option. That alone sets the tone right there. Then she goes and gets a trial pair of contacts for me and asks if she can put them in. I'm sorry but that's just weird for one. Second I've had contacts for several years and don't need somebody putting them in for me especially if I don't know them. She then continues with the photos that were taken and is telling me that they don't get the entire retina and that I need to do dialation next year so they can see the entire retina. First off you don't tell a patient who has been going to the optometrist most of their life what to do especially when they know what is best for them. I proceeded to inform her that I cannot do the dialation and she continues to tell me that it is better then the photos and that I'll have to if she says it's necessary. I've never been more bothered by a doctor at Riviera then I was the other day. I loved getting out of that room and going to see the person who helps pick out the glasses or order contacts. She makes sure you are taken care of, that you get the best deal with your insurance company, and talks to you like you're friends. I've been helped by the same person the last couple of years and she remembers things that we talked about the year before. She made the experience of going better. I understand that staffing gets changed but when doctors get changed the patients should be informed prior to the appointment time. I was not satisfied with this doctor and I will ask for a different one next time.


StarStarStarStarStar Service is always outstanding...tha —    (Patient since 2018)

Service is always outstanding...thank you!


StarStarStarStarStar Very thorough!!! —    (Patient since 2018)

Very thorough!!!


StarStarStarStarStar Thanks, great service as usual! —    (Patient since 0001)

Thanks, great service as usual!


StarStarStarStarStar Very efficient staff from start to  —    (Patient since 2018)

Very efficient staff from start to finish. Very helpful in getting new glasses.


StarStarStarStarStar Appointment, exam, and fitting went —    (Patient since 2018)

Appointment, exam, and fitting went well. Slight hiccup at the lab resulted in similar but different frame. Promptly corrected. New prescription is working very well.


StarStarStarStarStar You won't find better service anywh —    (Patient since 2018)

You won't find better service anywhere in the valley.


StarStarStarNo StarNo Star Dr. Ansari was great! I highly reco —    (Patient since 2018)

Dr. Ansari was great! I highly recommend her. However my experience with the office staff was much less than professional. Simply, the issue was that my prescription from my office visit was slightly "off". As a result, I had glasses made that were incorrect. I had to return to Riviera to have the prescription corrected. Upon checking out I was informed that I would need to pay an additional $40. I politely told the person in the office that since it should have been correct the first time, I did not feel that I should pay for a correction. She, and another office worker said there was nothing they could do and no one was in the office to approve my request. When I said I would wait for someone to make a decision, she walked away, returned 5 minutes later, threw the new prescription at me and said "here" then walked away; no thank you, I'm sorry - nothing!! Riviera, you can do much better!!


StarStarStarStarStar Friendly and helpful staff - very t —    (Patient since 2018)

Friendly and helpful staff - very thorough exam


StarStarStarStarStar Riviera Opticare Inc. is outstandin —    (Patient since 2018)

Riviera Opticare Inc. is outstanding! I experienced a warm greeting when entering the office. I was treated in a professional and friendly manner by everyone in the office. I have been going there for over 17 years, and I have always received the best care for my eyes.


StarStarStarStarStar Outstanding patient care. Excellent —    (Patient since 2018)

Outstanding patient care. Excellent and complete eye exam. They explained everything and answered any questions you might have. I highly recommend them.


StarStarStarStarStar It was my first eye exam in several —    (Patient since 2018)

It was my first eye exam in several years and Dr. Ansari came highly recommended to me from a close friend. She was very warm, kind and professional. I was having a hard time dealing with the fact that I started to need readers. She took the time to explain the benefits of progressives. She has a caring personality and I felt comfortable with her recommendation. When it came time to select my glasses Mandy, the optician, was so sweet! She was very knowledgeable with helping me select the proper frames for my face shape. I know this because I have had glasses before from a previous place and they just let me pick whatever I wanted instead of what looked best. I am so pleased with what she helped me select. (And there was a huge selection) I would highly recommend Riviera Opticare!


StarStarStarStarStar Everyone was so friendly, professio —    (Patient since 2018)

Everyone was so friendly, professional and knowledgeable! Their selection of frames to choose from is great. I highly recommend going to Riviera Opticare.


StarStarStarStarStar Friendly professional and did not w —    (Patient since 2018)

Friendly professional and did not waste any time getting me in for my appointment. Explained each part of exam thoroughly


StarStarStarStarStar I came in without an appointment pr —    (Patient since 2017)

I came in without an appointment pretty much begging to be seen to solve a big personal problem and the happy helpful staff did solve my problem and saved the day for me under stress circumstances. thank you so very much


StarStarStarStarStar Everyone is always so professional, —    (Patient since 2017)

Everyone is always so professional, polite and caring.


StarStarStarStarStar Dr. Reckell is awesome. I had to wa —    (Patient since 2018)

Dr. Reckell is awesome. I had to wait to get in, but it was well worth it. AND now I know why. The ladies in the front office were helpful and professional as well!


StarStarStarStarStar They are very pleasant and prompt w —    (Patient since 2018)

They are very pleasant and prompt with their service, and the prescriptions are perfect.


StarStarStarStarStar This is the only eye Dr. I trust al —    (Patient since 2018)

This is the only eye Dr. I trust always friendly have been a patient for over 25 years. Thank you for taking such good care of my family.


StarStarStarStarStar Dr. Anwar was amazing! Janelle, the —    (Patient since 2018)

Dr. Anwar was amazing! Janelle, the front desk clerk, was so nice and when asked gave her honest opinion when I was trying on frames. I love Riviera Opticare in Mesa.


StarStarStarStarStar Great customer service. Only hesita —    (Patient since 2018)

Great customer service. Only hesitation, is the cost of items for frames and lenses.


StarStarStarStarStar I really like this office. Alexis i —    (Patient since 2018)

I really like this office. Alexis is SUPER nice and was extremely helpful when helping me choose framesfor my glasses. The entire process was fantastic. I will definitely be returning next year for my yearly exam!!!!


StarStarStarStarStar Dr. Young was great. —    (Patient since 0001)

Dr. Young was great.


StarStarStarStarStar Me and my husband came in on Saturd —    (Patient since 2018)

Me and my husband came in on Saturday to get A extra pair of glasses! I got the one my husband liked And we asked if it came in purple! I left very happy! The customer service is always great!


StarStarStarStarStar Great, from hello to goodbye! — 

Great, from hello to goodbye!


StarStarStarStarStar Very professional operation —    (Patient since 2018)

Very professional operation


StarStarStarStarStar Friendly, professional, and efficie —    (Patient since 2018)

Friendly, professional, and efficient.


StarStarStarStarStar Really happy with the exam. Very th —    (Patient since 2018)

Really happy with the exam. Very thorough and explained well. Happy with my glasses. Thank you.


StarStarStarStarStar My appointment was a good experienc —    (Patient since 2018)

My appointment was a good experience. The people I was examined by were proffessional and cared about doing a good job. I saw a new eye doctor and she explained everything thourghly.


StarStarStarStarStar I ordered some glasses from them. H —    (Patient since 2018)

I ordered some glasses from them. However, after I left, I decided that I really didn't like the frames that I picked out. I called them that same day and asked if I could have a second look at the frames before the glasses were made. They said yes. When I came back the next day, they were very friendly and I got the frames that I really wanted!


StarStarStarStarStar I appreciated that the staff was ab —    (Patient since 2018)

I appreciated that the staff was able to help me with an affordable choice in glasses.


StarStarStarStarStar I have always received very profess —    (Patient since 2018)

I have always received very professional care and have never doubted that I would otherwise.


StarStarStarStarStar It always nice to return to a provi —    (Patient since 2018)

It always nice to return to a provider and see the same friendly faces! Dr. Reckell, Jamie, Tori and the entire staff make the day! Thank you to each of you!


StarStarStarStarStar Everyone is always very helpful. I  —    (Patient since 2018)

Everyone is always very helpful. I have been going there for many years and never had a bad experience.


StarStarStarStarStar Staff was excellent & the Doctor wa —    (Patient since 2018)

Staff was excellent & the Doctor was superior. Excellent eye examination.


StarStarStarStarStar This is my place of choice. I get e —    (Patient since 2018)

This is my place of choice. I get excellent service with a smile and the doctor is superb.


StarStarStarStarNo Star As always my visit was good. I don' —    (Patient since 2018)

As always my visit was good. I don't really see the need of having my eyes dilated every time for the freckle. The staff is always friendly and helpful but sad to see Dr. Tracy go.


StarStarStarStarStar Very professional, fast and efficie —    (Patient since 2018)

Very professional, fast and efficient. I like the fact they ask you if you have any questions.


StarStarStarStarStar I had a good experience with all of —    (Patient since 2018)

I had a good experience with all of the staff.


StarStarStarStarStar Always very helpful and pleasant. —    (Patient since 2018)

Always very helpful and pleasant.


StarStarNo StarNo StarNo Star The lenses are great and Dr. Reckel —    (Patient since 2018)

The lenses are great and Dr. Reckell did a great job but for the extra $175 I paid (I paid out of pocket for everything) I felt she could have been more friendly and really probe to see what questions I had. I felt I had to make sure I got them answered. I Dr. Braesure's (retired now) because she was always calm and caring and would give me extra info and advice and lenses were always perfect. I will just see one of the other Dr. there next time.


StarStarStarStarStar I went in for an annual exam for my —    (Patient since 2018)

I went in for an annual exam for my gas permeable contact lens. Dr RECKEL is very thorough, answers questions and educates on any issues going on with your vision. She's a perfectionist and has been working with gas permeable lens for 32 years. She wants things done right. Would highly recommend!


StarNo StarNo StarNo StarNo Star I have gone to Riviera in Mesa for  —    (Patient since 2018)

I have gone to Riviera in Mesa for over 20 years. Good service and good care has always been their standard.


StarStarStarStarStar Courteous and professional in all a —    (Patient since 2018)

Courteous and professional in all aspects.


StarStarStarStarStar Great experience as usual! —    (Patient since 2018)

Great experience as usual!


StarStarStarStarStar very professional and helpful. Rece —    (Patient since 2018)

very professional and helpful. Received great care and very thorough testing


StarStarStarStarStar The staff was amazing and very frie —    (Patient since 0001)

The staff was amazing and very friendly


StarStarStarStarStar We been going here for years & I ha —    (Patient since 2018)

We been going here for years & I have sent my folks and friends here. From Mikayla who does the pre-exam, not only is she very efficient & friendly to the Dr Susan, you will feel like one of the family. Your care here will be exceptional.


StarStarStarStarStar Professional and very thorough. Dr. —    (Patient since 2018)

Professional and very thorough. Dr. Reckel doesn't "leave a stone unturned" and takes as much time as necessary to provide a comprehensive examination; and, she takes as much time as necessary to answer questions. After the exam, her optician staff and tech staff are very professional and thorough. Kudos to Jamie, Michelle and Mandy.


StarStarStarStarStar My experience at Riviera Opticare w —    (Patient since 2018)

My experience at Riviera Opticare was great. I received top notch care. The Technician and Doctor were very knowledgeable and put me at ease. Thank you.


StarStarStarStarStar good service —    (Patient since 2018)

good service


StarStarStarStarStar I am so glad that I went to Riviera —    (Patient since 2018)

I am so glad that I went to Riviera. I went in for an eye exam for new glasses and the eye doctor realized that I had an infection in my eye and prescribed medication. I have a follow up in 10 days. I really like it when your doctor looks out for your best interest and really takes the time to go beyond the regular routine.


StarStarStarStarStar Very little wait and as always, fri —    (Patient since 2018)

Very little wait and as always, friendly staff. Thank you


StarStarStarStarStar My experience was very good. The st —    (Patient since 2018)

My experience was very good. The staff is very knowledgeable and helpful.


StarStarStarStarStar Excellent care and service! —    (Patient since 2018)

Excellent care and service!


StarStarStarStarStar Been going to the Mesa site for abo —    (Patient since 2018)

Been going to the Mesa site for about 15 years. They are always friendly and yet professional. Always get quality eye care and eye wear. I swing by for adjustments whenever needed and always find a friendly smile.


StarStarStarStarStar Very thorough. Efficient, knowledge —    (Patient since 2018)

Very thorough. Efficient, knowledgeable, pleasant. I was very happy with my care.


StarStarStarStarStar Always professional and thorough. —    (Patient since 2018)

Always professional and thorough.


StarStarStarStarStar Dr. Susan Reckell is absolutely fan —    (Patient since 2018)

Dr. Susan Reckell is absolutely fantastic. She listens, takes her time with each patient, and makes sure they are satisfied with their visit. I'm so glad I found such a great facility. Thank you!


StarStarStarStarStar Got in on time, staff were friendly —    (Patient since 2018)

Got in on time, staff were friendly, exam went quickly, but was thorough, they were genuinely concerned with my vision and overall health.


StarStarStarStarStar I am very comfortable with my new d — 

I am very comfortable with my new doctor, Dr. Jung. Everyone is always friendly and ready to help.


StarStarStarStarStar I always have a pleasant experience —    (Patient since 2018)

I always have a pleasant experience when having my eye exams with Dr. Reckell. She does a very thorough in exam and explains what the tests are for and explains the results in detail. She answers all my questions and concerns.


StarStarStarStarStar When looking for a great optometris — 

When looking for a great optometrist and amazing support staff this is the place. Everyone here is amazing, and not just at he point of sale. All the way through the process they were great, from the moment our family walked in the door to after we've picked up our glasses and contacts. This place and these people are truly incredible.


StarStarStarStarStar On time and the updates were spot o — 

On time and the updates were spot on.


StarStarStarStarStar The staff were very friendly and we —    (Patient since 2018)

The staff were very friendly and welcoming. It was my first time at Riviera but they made it an easy, stress-free process.


StarStarStarStarStar Very pleased. Dr. Reckell provided  —    (Patient since 2018)

Very pleased. Dr. Reckell provided some good guidance on glasses for me.


StarStarStarStarStar I really like Dr. Jung and apprecia — 

I really like Dr. Jung and appreciate how thorough she is - this was my first exam by her. The staff are attentive and friendly, and Mandy is always a warm, smiling face.


StarStarStarStarStar Friendly staff & doctor! Had me in  —    (Patient since 2018)

Friendly staff & doctor! Had me in & out in no time & without the feeling of being rushed


StarStarStarStarStar Great service! —    (Patient since 0001)

Great service!


StarStarStarStarStar Excellent exam. Friendly staff. Ver —    (Patient since 2018)

Excellent exam. Friendly staff. Very professional and comprehensive exam.


StarStarStarStarStar The staff are very good at what the —    (Patient since 2018)

The staff are very good at what they do. I have been there for many years.


StarStarStarStarNo Star Good experience — 

Good experience


StarStarStarStarStar Friendly awesome staff!! —    (Patient since 0001)

Friendly awesome staff!!


StarStarStarStarStar As always a great visit, staff is w —    (Patient since 2018)

As always a great visit, staff is wonderful, wait time minimal, and Dr.nice and very informative. All the reasons I keep coming back.


StarStarStarNo StarNo Star I think all the people that work th —    (Patient since 2018)

I think all the people that work there are friendly and professional. Nice greeting when you walk in and pleasant to chat with. My only negative is the amount of time my appointment took. I was there for what ended up being two tests and I was there for over an hour. I will admit that it was late afternoon and maybe during the day something had slowed them. But I expect that less from an optometrist office than a medical office. It just seemed over an hour was excessive.


StarStarStarStarStar I ONLY GO TO ONE EYE DOCTOR — 

I ONLY GO TO ONE EYE DOCTOR


StarStarStarStarStar Very pleased with the service at Ri —    (Patient since 2018)

Very pleased with the service at Riviera Opticare!


StarStarStarNo StarNo Star Nothing special, just routine —    (Patient since 2018)

Nothing special, just routine


StarStarStarStarStar Excellent, all the staff were very  —    (Patient since 2018)

Excellent, all the staff were very nice!


StarStarStarStarStar I apologize for my previous review  —    (Patient since 2018)

I apologize for my previous review l, wherein I referred to Dr. Hoppert as Dr. Halpert. Auto-correct is a strange thing. Have a great day!


StarStarStarStarStar I have never had a bad experience i —    (Patient since 2018)

I have never had a bad experience in the many years I have been using Riviera Opticare. This visit was for my annual exam, and a new contact lens order. I was well taken care of, and had three people involved in my exam, culminating with Dr. Halpert. Everyone was courteous, professional and attentive. Extra care was taken every step of the way to be sure my vision was properly cared for. Thank you all. Your care is much appreciated!


StarStarStarStarStar Brian always receives excellent car —    (Patient since 2018)

Brian always receives excellent care at Riviera. Brian is mentally disabled but is capable of taking the exams and answering questions. He usually says something that has the assistants laughing. I so appreciate the care and respect given to Brian each time he is there for his checkup. Brian has shared with me that he really likes Dr. Reckell and enjoys seeing her for his eye care. Thank you, Dr. Reckell and everyone at Riviera, for the excellent care and service you provide for Brian. Phyllis Richardson (Brian's Mom)


StarStarStarStarStar I always receive excellent service  —    (Patient since 2018)

I always receive excellent service from Riviera beginning with the receptionists, the assistants, Dr. Reckell and the assistant who checks me out. Dr. Reckell is very professional but also very caring about me as a person. If I have a question regarding a certain area of my exam, she explains and clarifies the concern or procedure to me. Because of my Meniere's Disease and the difficulty I have walking, I so appreciate the help I receive from all the assistants. Thank you, Dr. Reckell and everyone at Riviera for making my appointment a pleasant experience.


StarStarStarStarStar excellent allways very helpful —    (Patient since 2018)

excellent allways very helpful


StarStarStarStarNo Star Quick and on time! —    (Patient since 2018)

Quick and on time!


StarStarStarStarStar Excellent service. Wonderful staff. —    (Patient since 2018)

Excellent service. Wonderful staff. 5 star experience!!!


StarStarStarStarStar Awesome staff !! — 

Awesome staff !!


StarStarStarStarStar Really enjoyed my visit. Everyone i —    (Patient since 2018)

Really enjoyed my visit. Everyone is so nice and heilpful.


StarStarStarStarNo Star I've been a customer of Riviera Opt —    (Patient since 2018)

I've been a customer of Riviera Opticare for about 30 years. The staff has always been friendly, courteous, and professional. The waits are often annoying, but otherwise, the experiences have been very good.


StarStarStarStarNo Star Demand force has too many requireme —    (Patient since 0001)

Demand force has too many requirements and way to much to read. You need to rethink your way of getting comments from patients. I choose not to comment on my visit, other than that I left a message to have someone call me about the glasses I hoped to order. I had to call and find out that the person I had worked with was not there that day. The process I had to go through because she was not there was quite tedious and unpleasant. Ugh. I'm not finding your customer service very helpful. The original order I had hoped for was finally found. Why do you have to make it so challenging for me? And, can I ever expect to get a response from either Dr Jung or the lovely lady Mandy who was so kind to help me out with my eyeglass purchase? I look forward to hearing from you, especially Dr Jung. If I don't hear from you, I can only assume you don't care about my business.


StarStarStarStarStar The staffs at Riviera Opticare are  —    (Patient since 2018)

The staffs at Riviera Opticare are very helpful and courteous people. I have been coming here for years and will continue to come back.


StarStarStarStarStar We can't say enough about how great — 

We can't say enough about how great everyone at Riviera Opticare is. We use them for all our optical needs.


StarStarStarStarStar Everyone was courteous and thorough —    (Patient since 2018)

Everyone was courteous and thorough,


StarStarStarStarStar Every aspect is totally professiona —    (Patient since 2018)

Every aspect is totally professional. Dr. Reckel is tops and has a great staff!


StarStarStarStarStar Everybody was wonderful, prompt and —    (Patient since 2018)

Everybody was wonderful, prompt and very helpful. This was my first time there and it went very smooth, I will definitely recommend Riviera to others!


StarStarStarStarStar Everyone is always courteous and pr —    (Patient since 2018)

Everyone is always courteous and professional


StarStarStarStarStar The staff is always pleasant and th —    (Patient since 2018)

The staff is always pleasant and the exam is extensive. My entire family goes here.


StarStarStarStarStar Staff is friendly and efficient. Th —    (Patient since 2018)

Staff is friendly and efficient. They always try to help me get the most value for my dollar when using my insurance and out of pocket costs. The doctors are thorough and never rush me through an exam.


StarStarStarStarNo Star Professional and competent. Well do —    (Patient since 2018)

Professional and competent. Well done!


StarStarStarStarStar Everyone I had contact with was ver —    (Patient since 2018)

Everyone I had contact with was very friendly, professional. Very good experience.


StarStarStarStarStar Great care and always listens to yo —    (Patient since 2018)

Great care and always listens to your concerns about your eye health.


StarStarStarStarStar Great service! I usually have a dif —    (Patient since 2018)

Great service! I usually have a difficult time choosing a frame and almost always regret my choice, shortly after I leave. The staff helped me find the perfect pair and for once, I am excited to pick up my glasses!


StarStarStarStarStar As always, office staff and doctors —    (Patient since 2018)

As always, office staff and doctors were very attentive and professional.


StarStarStarStarNo Star Dr. Reckell and all staff are alway —    (Patient since 2018)

Dr. Reckell and all staff are always friendly and professional. Only complaint is the wait time. At my two initial appointments, it took just a little over an hour to be seen by Dr. Reckell. I've always been respectfull at showing up on time for my appointments in consideration of the doctor's schedule, it would be nice to have the same courtesy.


StarStarStarStarStar Very professional! —    (Patient since 0001)

Very professional!


StarStarStarStarStar The service was fast and friendly,  —    (Patient since 2018)

The service was fast and friendly, and very helpful. Great staff that explained each step of the exam as we went through it.


StarStarStarStarStar I often need emergency appointments —    (Patient since 2019)

I often need emergency appointments for reoccurring eye problems. Riviera Opticare's staff understands my dilemma and gets me in as soon as possible. Dr. Reckell and Dr. Tracy take care of me as though they had all the time in the world despite a very busy practice and despite squeezing me in to the schedule. My problem is always resolved and I leave feeling 100% better. What a relief to have doctors like this!


StarStarStarStarNo Star Has gotten better, didn't have to w —    (Patient since 2018)

Has gotten better, didn't have to wait so long this time.


StarStarStarStarStar Very friendly staff. Waiting time f —    (Patient since 2018)

Very friendly staff. Waiting time from time of appointment was relatively short. They had quite a few optical machines I had never seen before so it looks like technology they have is up to date. Didn't feel I wasted any time there.


StarStarStarStarStar Great staff —    (Patient since 2018)

Great staff


StarStarStarStarStar Always look forward to my yearly ap —    (Patient since 2018)

Always look forward to my yearly app't with Dr Reckell. Love the professional attitude and the attention to detail on the exam. They are always up to date on testing and sharing their knowledge on my eye care. Mandy is such a help in helping me pick my eyewear after my exam....thank you!


StarStarStarStarStar Everyone in the office is very nice —    (Patient since 2018)

Everyone in the office is very nice. Very helpful when trying to pick out glass frames. Courteous when any questions are, taking there time to answer them.


StarStarStarStarStar I always get the best service. I ca —    (Patient since 2018)

I always get the best service. I came in to get new glasses with no appointment as my RX had not changed as of my last eye exam, so I did not need new glasses then, but wanted them now. I was prepared to wait but did not have to and got helped right away.


StarStarStarStarStar My appointment went without a hitch —    (Patient since 2018)

My appointment went without a hitch. Even though I was running about 10 minutes late, I was still able to get in to see Dr. Yung in a timely manner. I truly appreciate that. I first started seeing Dr. Tracy while we were still living in Mesa. Now that we live in North Phoenix, we still make our yearly visits in Mesa because of the treatment we get from Riviera. We are aware there is an office in North Scottsdale somewhat closer to us but we still prefer to come to the Mesa office. I will say my only disappointment was when I didn't find out that Dr. Tracy had left Riviera until I got my confirmation call for my appointment with her two days before my appointment. I will say this - Dr. Yung was terrific, so I will continue to come to Riviera. I just wish I had been given a heads up prior to the confirmation call that Dr. Tracy had left. I was told she left as of June 2nd. My appointment wasn't until June 15th. However, as I said, Dr. Yung made me feel at ease, something I was nervous about for the two days prior to coming in given that I had been seeing Dr. Tracy for quite sometime.


StarStarStarStarStar The appointment was on time and tho —    (Patient since 0001)

The appointment was on time and thorough. All the staff was friendly and helpful.


StarStarStarStarStar Consummate professionals! —    (Patient since 2018)

Consummate professionals!


StarStarStarStarStar As a long time patient of your Mesa —    (Patient since 2018)

As a long time patient of your Mesa Office I appreciate your consideration in fitting me in without an appointment. I was truly concerned about my right eye. Your careful attention to my concerns was comforting.


StarStarStarStarStar I was having some serious vision is —    (Patient since 2018)

I was having some serious vision issues. It occurred late on a Friday morning. I called and was able to be seen by Dr. Reckell later that day. I was so impressed with how quickly the office got me into see the doctor. Riviera Opticare has always treated with much kindness. Thanks again for you wonderful care, compassion and concern for my eye care.


StarStarStarStarStar I've been going here since the 90's —    (Patient since 2018)

I've been going here since the 90's and continue to be pleased with everyone on their staff.


StarStarStarStarStar Excellent experience. Sorry the opt — 

Excellent experience. Sorry the optometrist I had had for years left.


StarStarStarStarStar Dr Tracey and her staff are profess — 

Dr Tracey and her staff are professional and caring. Have been going there for many years and will continue to go for many more years


StarStarStarStarStar Everybody was very nice, I especial —    (Patient since 0001)

Everybody was very nice, I especially liked Mandy, I found her very helpful. Mandy reminded me about the trunk sale on Saturday, so I came back then and she helped me pick a cute pair.


StarStarStarStarStar felt fortunate that my broken bow c —    (Patient since 2018)

felt fortunate that my broken bow could be replaced so quickly


StarStarStarStarStar I just came in for vitamins and eye —    (Patient since 2018)

I just came in for vitamins and eye drops, The kids at the desk were very helpful and friendly. The doctors here have figured out the right prescriptions for me, and I feel my eye exams have been excellent. I always have a positive experience in your office. I've already recommended your practice to a friend.


StarStarStarStarNo Star Great service. I had a problem with —    (Patient since 2018)

Great service. I had a problem with my left eye. They got me in right away to see what the problem was.


StarStarStarStarStar High quality service, attention to  — 

High quality service, attention to detail, and warm personalities. I always love coming to Riviera Opticare!


StarStarStarStarStar Love this office. Dr Tracy is alway —    (Patient since 2018)

Love this office. Dr Tracy is always helpful and takes time to explain changes. I have only had great experience with everyone. Highly recommend.


StarStarStarStarStar Fast and friendly service. Great ex —    (Patient since 2018)

Fast and friendly service. Great experience as always.


StarStarStarStarStar Prompt, courteous and professional. —    (Patient since 2019)

Prompt, courteous and professional. The staff is always cordial and the doctor was thorough, pleasant and funny.


StarStarStarStarNo Star Saw Dr Jung for first time,very nic —    (Patient since 2018)

Saw Dr Jung for first time,very nice and explained everything as exam went on. . a bit of a wait in exam room.


StarStarStarStarNo Star Great job —    (Patient since 0001)

Great job


StarStarStarStarStar Continued treatment as in past. Doc —    (Patient since 2018)

Continued treatment as in past. Doctor Tracey is thorough.


StarStarStarStarStar Awesome as usual!!! Love the team.  —    (Patient since 2018)

Awesome as usual!!! Love the team. They are so professional and so nice!!!


StarStarStarStarStar They were extremely thorough and ef —    (Patient since 2018)

They were extremely thorough and efficient. The glasses employee was also very informative on what types of frames to stay away from due to my astigmatism.


StarStarStarStarNo Star Very friendly staff. Doctor very op — 

Very friendly staff. Doctor very open about my eye health and in giving suggestions on improvements I could make. Referral to another doctor with complete confidence of that Doctor. Wait time to see the doctor was a little long.


StarStarStarStarStar Dr. Reckel is amazing. She is a fir —    (Patient since 2018)

Dr. Reckel is amazing. She is a first class, caring professional doctor. She is diligent & willing to go the extra mile to ensure that you are getting exactly what you need to be happy with your vision. She is amazing, and I am so thankful that we have been able to have such a wonderful doctor.


StarStarStarStarStar The staff is always pleasant and he —    (Patient since 2018)

The staff is always pleasant and helpful in the front office as well as the technicians. Dr. Reckell is absolutely awesome and I refer all my family and friends to her.


StarStarStarStarStar great experience great people —    (Patient since 2018)

great experience great people


StarStarStarStarStar Excellent friendly service — 

Excellent friendly service


StarStarStarStarStar Appreciate the TIME taken to addres —    (Patient since 2017)

Appreciate the TIME taken to address each question and concern about the contacts. Dr. Tracy is wonderful to talk to and very knowledgeable. She takes great pride in her work and it shows in her care.


StarStarStarStarStar I love you office in Mesa. You have —    (Patient since 2018)

I love you office in Mesa. You have been my go to office for years! I saw Dr. Tracey and she was very thorough. I love everyone in the office and it all started with D'Etta... and Dr. Breshear, now we are into the next generation! Keep up the great work!


StarStarStarStarStar s always Dr Tracey was Great. — 

s always Dr Tracey was Great.


StarStarStarStarStar Always look forward to the friendly —    (Patient since 2018)

Always look forward to the friendly staff every time I visit.


StarStarStarStarStar I already loved Dr. Tracy as my per —    (Patient since 2019)

I already loved Dr. Tracy as my personal doctor but she blew me away with how well she treated my son. He's two and a half and was starting to cross his eyes. I was concerned that he might be developing a lazy eye. From the minute we walked into the office and throughout the exam, Cooper was treated like a king. Everyone was friendly and worked to make him comfortable so they could get him to cooperate with the exams. Dr. Tracy came in with a bag of prizes and stickers and kept him entertained while checking his vision. I've already referred a friend to bring in her three year old. They are amazing at Riviera Opticare!


StarStarStarStarStar Great staff, great service!!! —    (Patient since 2018)

Great staff, great service!!!


StarStarStarStarStar My experience was very good. The st —    (Patient since 2018)

My experience was very good. The staff was friendly and quickly took care of me.


StarStarStarStarStar Always very professional. Very frie —    (Patient since 2018)

Always very professional. Very friendly. Always makes you comfortable.


StarStarStarStarStar Positive, friendly and helpful —    (Patient since 2018)

Positive, friendly and helpful


StarStarStarStarStar Excellent service....... —    (Patient since 2019)

Excellent service.......


StarStarStarStarStar really great experience, thats why  —    (Patient since 2018)

really great experience, thats why i have been coming here for many many years. always professional and i always find the most "on" styles ever. tons of compliments everytime i wear my glasses or sunglasses.


StarStarStarStarStar None Better —    (Patient since 2018)

None Better


StarStarStarStarStar A very professional, thorough exam  —    (Patient since 2018)

A very professional, thorough exam and experience. This office is filled with employees that are willing to help.


StarStarStarStarStar I would like to hug everyone who he — 

I would like to hug everyone who helped me last Friday! I had to be worked into the already full schedule (retinal tear), and then they found an Ophthalmologist who would see me on a Friday afternoon -- no small feat - for laser surgery. I am so grateful for their care and concern.


StarStarStarStarStar Everyone @ Riviera is courteous, pr —    (Patient since 2018)

Everyone @ Riviera is courteous, professional and always very caring and upbeat.


StarStarStarStarStar Very professional and friendly —    (Patient since 2018)

Very professional and friendly


StarStarStarStarStar As I've said before, this office is —    (Patient since 2018)

As I've said before, this office is the most organized office I've ever been to. That has always been my experience. Also, Dr. Reckell is extremely efficient and well-informed and caring. She has helped me a lot over the years.


StarStarStarStarStar Always get the very best care and s —    (Patient since 2018)

Always get the very best care and service. Dr. Susan Reckell takes great care of us. And, Mandy always knows my style and likes. This time my husband and I both ordered priscription sun glasses. Can't wait to get them.


StarStarStarStarStar Dr. Tracy took excellent care of me —    (Patient since 2019)

Dr. Tracy took excellent care of me, as always. I appreciate the doctors and staff at Riviera Opticare so much. Despite my emergency appointment on a busy day, they spent time with me and made me feel 100% better. Dr. Tracy answered all my questions and explained my problem and medication thoroughly. The standard of care here is top notch.


StarStarStarStarStar I actually enjoyed my appointment a — 

I actually enjoyed my appointment at Riviera Optical in Mesa. The office staff, the technician (Trevor), my optometrist (Dr. Susan Recall), the optician (Michelle Hughes) who helped me select a frame and fit my glasses were all extremely knowledgeable and friendly. I look forward to picking up my new eyeglasses in approximately two weeks.


StarStarStarStarNo Star Excellent as usual. Sorry that Rivi —    (Patient since 2018)

Excellent as usual. Sorry that Riviera doesn't accept my AARP United Healthcare Medicare Advantage Plan (HMO)


StarStarStarStarStar As always an enjoyable visit with t —    (Patient since 2018)

As always an enjoyable visit with the friendly and professional staff.


StarStarStarStarStar I have been going to Riviera Optica —    (Patient since 2018)

I have been going to Riviera Opticare for 15 years now and have always been pleased with the service provided. I would definitely recommend them.


StarStarStarStarStar Always a comfortable, professional  —    (Patient since 2018)

Always a comfortable, professional environment where the physicians and staff always take personal interest in your individual eye care needs.


StarStarStarStarStar Professional, friendly office & pro — 

Professional, friendly office & providers.


StarStarStarNo StarNo Star Appointment was at 3 and didn't eve —    (Patient since 0001)

Appointment was at 3 and didn't even get called back till almost 4 for the exam. Wait was the only complaint everything else was excellent.


StarStarStarStarStar I had an emergency issue with my ri —    (Patient since 2018)

I had an emergency issue with my right eye and Dr Reckell was very helpful. The office staff made sure I got in the same day and all of the staff I interacted with were most helpful. My eye is doing much better and I greatly appreciate their help.


StarStarStarStarStar The eye testing began very promptly —    (Patient since 2019)

The eye testing began very promptly. I then had to wait for about 20 min for Dr. Traci but was well worth it. Very thorough and knowledgeable, took the time to explain in detail (probably why she was a little late for me). Overall excellent experience.


StarStarStarStarStar Dr took her time and was very thoro —    (Patient since 2018)

Dr took her time and was very thorough. Angel was very nice and helpful..


StarStarStarStarStar People are always friendly and nice — 

People are always friendly and nice.


StarStarStarStarStar The service and professionalism at  — 

The service and professionalism at Riviera is excellent. They have treated me, as well as my handicapped brother. They did a great job of adapting the eye exams for him and explaining them in an understandable way. I highly recommend Dr. Tracy and the staff at Riviera Opticare.


StarStarStarStarStar Great explanation on my dry eye pro — 

Great explanation on my dry eye problem. We have a plan on how to get it under control.


StarStarStarStarStar The staff is always courteous and f —    (Patient since 2018)

The staff is always courteous and friendly! I love going to Riviera!


StarStarStarStarStar Dr. Tracy and her team are incredib — 

Dr. Tracy and her team are incredible. I've never had better service at any eye care professional. They have the latest technology and deliver the best result. I was very impressed and can't imagine ever wanting to go anywhere else. Dr. Tracy is a wealth of knowledge and loves to share what she is best at, I learned a lot during my appt. and have a newfound respect for optometrists. I even learned something about pirates which I never knew all these years.


StarStarStarStarNo Star The staff is wonderful. It feels li —    (Patient since 2018)

The staff is wonderful. It feels like a family. I was very comfortable and was treated very well.


StarStarStarStarNo Star Overall good the wait seemed long —    (Patient since 2018)

Overall good the wait seemed long


StarStarStarStarStar Entire office staff are all very co —    (Patient since 2018)

Entire office staff are all very courteous and helpful...Dr. Reckell is outstanding....takes time to explain complex issues....although very busy never gives rushed appearance......


StarStarStarStarStar It was a great experience with staf —    (Patient since 2018)

It was a great experience with staff and provider.


StarStarStarStarNo Star I was very satisfied with the atten — 

I was very satisfied with the attention to my troubled eyes. Very efficient and friendly! Thank you so much.


StarStarStarStarStar Riviera Opticare has a professional —    (Patient since 2018)

Riviera Opticare has a professional office and staff. I was seen at my appt. time and they answered all my questions. Thank you!


StarStarStarStarStar Dr. Tracy took the most excellent a —    (Patient since 2019)

Dr. Tracy took the most excellent and thorough care of me at my visit. I had several problems and it was an emergency visit but she took her time, solved my problems, explained my new medication and answered every question thoroughly. The standard of care at Riviera Opticare is amazing.


StarStarStarStarStar My visit was pleasant. I was called —    (Patient since 2018)

My visit was pleasant. I was called in after maybe a 5 minute wait and kept moving from test to test and Dr visit the entire time. Very efficient use of my time and theirs. Much appreciated.


StarStarStarStarStar As always, outstanding service. — 

As always, outstanding service.


StarStarStarStarStar Excellent! — 

Excellent!


StarStarStarStarStar As usual with my dealings with Rivi —    (Patient since 0001)

As usual with my dealings with Riviera, my appointment was excellent. All of the staff were cheerful and very helpful


StarStarStarStarStar I love going to Riviera Opticare. T — 

I love going to Riviera Opticare. The exams are thorough and I never have to ask questions because they are answered right from the start. My optician knows exactly what to look for and is always very friendly. Riviera Opticare has an excellent selection of glasses to chose from and everyone who works there knows what they are doing and how to get the lowest price for my glasses. Riviera Opticare is much better than those chain stores that just make sure they get in as many people as they can. The people at Riviera Opticare care about your vision and go above expectations to make sure you are satisfied.


StarStarStarStarNo Star The office staff and Doctor were aw — 

The office staff and Doctor were awesome. I thought I was intitled to one free visit a year with my insurance plan. I was charged 120.00 for my visit. I was surprised at how much I was charged when I brought in my own frames. Can you check to see if there was a mistake somewhere? I was going to talk to someone about it when I pick up my glasses, but if you can look into before that would be great. Thank you! Cynthia Bogle


StarNo StarNo StarNo StarNo Star They are always very pleasant and e —    (Patient since 0001)

They are always very pleasant and efficient. Great team.


StarStarStarStarStar I just came in for eye drops and vi —    (Patient since 2018)

I just came in for eye drops and vitamins. The office staff is always friendly and helpful.


StarStarStarStarStar I met with David Jones, who was ver —    (Patient since 2017)

I met with David Jones, who was very helpful. He performed prior research to inquire about using my current frames for computer glasses, and provided a thorough cost estimate. When I visited to order the computer glasses, he was also able to explain my prior bill to me and explain the costs charged. David is very customer service orientated and is a valuable member of your team at Riviera Optical. I would work with him again.


StarStarStarStarStar Dr/ Reckell you and your entire sta —    (Patient since 2018)

Dr/ Reckell you and your entire staff are truly professional, friendly and educational! It's worth the 60 mile round trip to see you each year! Until next year...


StarStarStarStarStar Staff is always great to work with. —    (Patient since 2018)

Staff is always great to work with. Mandy is the best!


StarStarStarStarStar I was in a really fix as I had lost —    (Patient since 2018)

I was in a really fix as I had lost my regular glasses and only had prescription sunglasses to wear. The office got me in the same day. Dr. Young was great and Mandy was very helpful with frame selection. As we are making this our home we can check locating an eye doctor off the list of things to handle.


StarStarStarStarNo Star Everyone is very friendly and helpf —    (Patient since 2018)

Everyone is very friendly and helpful though my appointments are never less than an hour.


StarStarStarStarStar always prompt, polite and willing t —    (Patient since 2018)

always prompt, polite and willing to recommend only what is deemed essential.


StarStarStarStarStar Pleasant as always. Staff is helpfu —    (Patient since 2018)

Pleasant as always. Staff is helpful & Dr Tracy o/standing. She seems a friend a/w/a my Dr.


StarStarStarStarStar As always Dr. Reckell and staff was —    (Patient since 2018)

As always Dr. Reckell and staff was very efficient with my exam and also with explaining the results.


StarStarStarStarStar Excellent. —    (Patient since 2018)

Excellent.


StarStarStarStarStar As usual an excellent experience. —    (Patient since 2018)

As usual an excellent experience.


StarStarStarStarStar Very thorough eye exam . Questions  — 

Very thorough eye exam . Questions I had were answered and time taken to thoroughly go over them with me in a language I could understand.


StarStarStarStarStar I always get the best care at Rivie —    (Patient since 2018)

I always get the best care at Riviera. Was so happy to hear that my surgeries have stayed good and my lenses didn't have to be changed. All the helpers were also very good. Everyone seemed to know how to handle all things. Thanks for all you do.


StarStarStarStarStar Everyone at Riviera Opticare are al —    (Patient since 2018)

Everyone at Riviera Opticare are all so helpful, always a smile their faces. It is always a pleasure to walk thru the door. You are greeted with a smile.


StarStarStarStarStar Everyone was very friendly and help —    (Patient since 2018)

Everyone was very friendly and helpful. Very skilled at providing care. Dr. Was great, asked many questions to determine diagnosis and was thorough. Would definitely recommend. Felt like I was a person and not a number.


StarStarStarStarStar Dr. Reckell took great care of me a —    (Patient since 2019)

Dr. Reckell took great care of me at my annual appointment as always.


StarStarStarStarStar Always take time to explain everyth —    (Patient since 2018)

Always take time to explain everything to you. Mandy the consultant is so very good in helping with eye. Ware selection I look forward to her help every time


StarStarStarStarStar All of the staff is pleasant, frien — 

All of the staff is pleasant, friendly and professional, and I love the doctor's ability to discern and diagnose when I come in for an "eye health" issue. They always tailor their services to my exact situation. I appreciate the individualized attention and care that I receive. Thank you!


StarStarStarStarStar Always the highest level of care —    (Patient since 2018)

Always the highest level of care


StarStarStarStarStar The staff was great andl Dr. Reckel —    (Patient since 0001)

The staff was great andl Dr. Reckell was amazing and jnew what she was doing.


StarStarStarStarNo Star My appointment was at 3:00. I was a —    (Patient since 2018)

My appointment was at 3:00. I was a new patient so I had to go in early to fill out new patient paper work. I got there at 2:40. I got my insurance squared away and my documentation filled out. I was taken back at 3:05. The nurse got all of my tests done and left me in the exam-chair at 3:35. The doctor did not see me until 4:00. There was a patient that needed extra care before me. Having to wait 25 minutes alone with no one to check on me or set an expectation was disconcerting and to be frank I felt forgotten. The doctor apologized and performed a detailed examination. She did not put dilation drops in my eyes until 4:30 and I had to wait an extra 5 minutes in the waiting room. Then the nurse took me back at 4:40. The doctor looked at my retinas and then my appointment was finished. So in total I was there for 2 hours and 10 minutes. The pace seems really slow to me.


StarStarStarStarStar Thanks, Dr. Reckell - your services —    (Patient since 2018)

Thanks, Dr. Reckell - your services were excellent as always!!!


StarStarStarStarStar Very professional folks from the st —    (Patient since 2018)

Very professional folks from the staff to the OD's. They provide extensive vision assessments and education in a friendly, couteous office environment. I strongly recommend this practice for your vision needs.


StarStarStarStarStar I always look forward to getting my —    (Patient since 2018)

I always look forward to getting my eyes checked each year. The Dr. Is always kind and thorough. The young lady who helped me select my new frames was wonderful!


StarStarStarStarStar I have nothing but great things to  —    (Patient since 2018)

I have nothing but great things to say about Riviera Opticare! Their team is professional, friendly, caring and attentive. Dr. Tracy is very knowledgeable and eager to translate that medical lingo into something understandable! She's extremely thorough and persistent in her pursuit of providing excellent eye care. I highly recommend you check out Riviera Opticare!


StarStarStarStarStar Another stellar experience at Rivie —    (Patient since 2019)

Another stellar experience at Riviera Opticare. I needed an emergency appointment and Dr. Young spent a great deal of time with me. She resolved my problem, answered all my questions and altogether made my day. I cannot imagine going anywhere else for eye care.


StarStarStarStarStar I enjoyed a very pleasant annual ch — 

I enjoyed a very pleasant annual check-up visit today...and appreciated the attentiveness of the Staff.


StarStarStarStarStar Didn't have to wait long to be seen —    (Patient since 2018)

Didn't have to wait long to be seen. Friendly and knowledgable staff. No pressure to purchase anything.


StarStarStarStarStar I've been going here for years, and —    (Patient since 2018)

I've been going here for years, and I really feel good about the care I receive. Everyone is professional and friendly.There is also no high pressure selling of glasses or more expensive frames.


StarStarStarStarStar Dr. Tracy has always provided me th —    (Patient since 2018)

Dr. Tracy has always provided me the best of care and advice. Most of the personnel who fit glasses are reasonably competent and helpful. However in the past year was sold an expensive pair of glasses that never fit. The woman who sold them to me later publicly stated (during my second of three return visits) that they would never fit. As a result , I have lost trust in all but Dr Tracy.


StarStarStarStarStar My family has been going through Ri —    (Patient since 2019)

My family has been going through Riviera for many years and I would never change that. I tried once and had a horrible experience so I came back. The care we receive at Riviera is exceptional. They also have the best selection of frames.


StarStarStarStarStar Great —    (Patient since 2018)

Great


StarStarStarStarStar Dr. Tracy is very thoughtful and th — 

Dr. Tracy is very thoughtful and thorough. She really takes the time to make sure she gets your prescription right.


StarStarStarStarStar I always have a great experience th —    (Patient since 2018)

I always have a great experience there with the friendly staff and wonderful doctor care. I feel that the doctors give wonderful explanations of their findings and truly care about our eyes. I have been a part of Riviera Opticare for several years and highly recommend this organization.


StarNo StarNo StarNo StarNo Star My appointment was at 2:10 was late — 

My appointment was at 2:10 was late getting to see dr. All in all visit was good


StarStarStarStarStar Great service. —    (Patient since 2018)

Great service.


StarStarStarStarStar The staff is always great here. Ver —    (Patient since 2017)

The staff is always great here. Very professional and friendly. They always take the time to make sure your needs are met.


StarStarStarStarStar Dr. Tracey is the best!! She is inc — 

Dr. Tracey is the best!! She is incredibly thorough and is excellent at explaining everything. I always extremely impressed with how perfect my eye glass prescription come out and their staff is excellent at assisting with selection and the proper fit. I have sent many referrals and my friends and family are equally impressed!


StarStarStarStarStar My experience with Riviera is consi —    (Patient since 0001)

My experience with Riviera is consistently excellent. The annual eye exams are performed efficiently with little to no wait time before or during the exam. The selection of frames is fully supported by knowledgeable and friendly technicians who are very good not only at the functional details of frames but also very good at the aesthetic and fashion details of frames relative to face shape and personal preference.


StarStarStarNo StarNo Star Everyone is really nice and profess —    (Patient since 2018)

Everyone is really nice and professional. The only negative thing is that the wait time to see the doctor is about an hour. It doesn't matter the day or time. If you go here, be sure to have 2 hours to kill between the doctor and getting glasses.


StarStarStarStarStar Fast, friendly, efficient and alway — 

Fast, friendly, efficient and always explains everything in a friendly and easily understandable way.


StarStarStarStarStar Very organized, very professional,  — 

Very organized, very professional, whether at the front desk, in the preliminary exam rooms or with Dr. Reckells, or with the folks who fit your glasses. This is a first class medical office in all respects.


StarStarStarStarStar Really like this place. Doctor expl —    (Patient since 2018)

Really like this place. Doctor explains everything well.


StarStarStarStarStar Fast and accurate service —    (Patient since 2018)

Fast and accurate service


StarStarStarStarStar staff is always great and Libbi is  — 

staff is always great and Libbi is the best as usual.I reccomend everyone to see Libbi and staff.


StarStarStarStarStar My husband and I have seen Dr. Reck —    (Patient since 2017)

My husband and I have seen Dr. Reckell for many years, and we still continue to receive the very best of care after all these years. She is friendly, professional, caring, committed, and dedicated to giving the very best of care to each and every patient. The staff is always on top of things and makes you feel welcome as soon as you walk in.I highly recommend Dr.Reckell and the other doctors in that office to all of my friends.


StarStarStarStarStar The staff are amazing. —    (Patient since 2018)

The staff are amazing.


StarStarNo StarNo StarNo Star I spoke with a gentleman about my a — 

I spoke with a gentleman about my appointment and how i I may be late due to rain and a bad crash on the high way.His only concern was if I can make it there in the next ten minute or we had to reschudle....I remember when i bought my second pair of glasses this same gentleman told me that i was charge to much and I had a refund welll he said he was going to double check and make sure the balance was right and he'll call me back in a week....Finally I recieved the refund 90 days later


StarStarStarStarStar I am so pleased. I have not been ab —    (Patient since 2018)

I am so pleased. I have not been able to see well, using 2 pairs of glasses, or readers with contacts because my previous eye care providers did not know what they were doing to well. Finally, after 5 years at least I can say, I don't need readers or computer glasses.


StarStarStarStarStar Wonderful! —    (Patient since 2018)

Wonderful!


StarStarStarStarStar Great Doctors, great staff, great p —    (Patient since 2017)

Great Doctors, great staff, great place!


StarStarStarStarStar I had to go to work right after my  — 

I had to go to work right after my appt. They were prompt but thorough. Dr. Reckell worked hard to help me with my eye allergy. Thank you.


StarStarStarStarStar Very cool people the staff absolute —    (Patient since 2018)

Very cool people the staff absolutely rocks!


StarStarStarStarStar Very good experience. Dr. Rieckell  —    (Patient since 2017)

Very good experience. Dr. Rieckell is the best.


StarStarStarStarStar This is truley the best eye care ex —    (Patient since 2018)

This is truley the best eye care experience . I actually look forward to my appointments. Everyone has great energy and passion , it is relevant in the care they take to make sure you're aware of what's going on with your eyes .


StarStarStarStarStar Dr. Tracey and her assistants are a — 

Dr. Tracey and her assistants are amazing, they listen to your needs and treat you with respect. The office and opticians are very nice and professional. The only concern is that there are so many patients it is a long appointment. I have never been there less than 2 hours.


StarStarStarStarStar Warm, friendly and direct. —    (Patient since 2018)

Warm, friendly and direct.


StarStarStarStarStar As always, I am grateful to have fo —    (Patient since 2017)

As always, I am grateful to have found this group of eye care providers - each visit my family and I are treated like family! The exams are always thorough and not rushed. I know that my family's eyes are in very capable hands! I have recommended them to friends as well.


StarStarStarStarStar I have been coming to Riviera Optic —    (Patient since 2017)

I have been coming to Riviera Opticare for many years. Each year I receive exceptional care from the doctors and staff. I would happily recommend Riviera Opticare to anyone I meet.


StarStarStarStarStar Dr. Reckell made me more educated a — 

Dr. Reckell made me more educated about my eyesight and the results from an old eye injury that made me more comfortable and aware of what was going on. Kasey, who helped me check out and pay, was so sweet and easy to talk too! I usually hate going to the doctors office, but I love how friendly everyone is in this office! Keep up the good work :)


StarStarStarStarStar Dr. Reckell is an amazing Dr. She r —    (Patient since 2017)

Dr. Reckell is an amazing Dr. She really knows what she is doing and has such compassion for her patients. What makes her a great Dr. is that she really cares about her patients, and wants to make sure they can see the very best they are able.


StarStarStarStarStar Awesome staff —    (Patient since 2017)

Awesome staff


StarStarStarStarStar I have been a patient of Dr Susan R —    (Patient since 2018)

I have been a patient of Dr Susan Reckell's for over 15 years and have never received anything other than excellent service. In addition to fine-tuning my prescription, Dr Reckell monitors my early-stage cataracts and overall eye health. From the cheerful greeting at check-in, the preliminary testing (thank you, April), the intense testing and consult with Dr Reckell, through final check-out, the professionalism and courtesy shown by the staff at Riviera Optical is second to none and yesterday's visit was no exception. Thank you, everyone!


StarStarStarStarStar Our family has come to rely on Susa —    (Patient since 2017)

Our family has come to rely on Susan and all the wonderful staff at Riviera for our vision care. It is really nice when all the staff enjoy helping you from the minute you walk in for an appt. of just to get an adjustment on your glasses. Happy Holidays to you all and welcome aboard to Dr. Jung. Sandy and Tony Morris


StarStarStarStarStar Excellent care as always. —    (Patient since 2018)

Excellent care as always.


StarStarStarStarStar As always, friendly and caring. — 

As always, friendly and caring.


StarStarStarStarStar Professional, Friendly, Competent,  —    (Patient since 2017)

Professional, Friendly, Competent, Punctual. I couldn't ask for a better experience.


StarStarStarStarStar Dr. Lindsay Jung is fantastic! Her  —    (Patient since 2019)

Dr. Lindsay Jung is fantastic! Her attention to detail and taking the necessary time with me has resulted in the best vision I've had for years. Thank you, Clay Faulkner


StarStarStarStarStar I always feel treated like a valued —    (Patient since 2018)

I always feel treated like a valued patient by all the personnel at Riviera Opticare. All my questions are answered and I never feel "rushed through" my appointment. I would recommend you to anyone. Thanks!


StarStarStarStarStar Professional, friendly, interested, — 

Professional, friendly, interested, helpful, accommodating. Other than that, probably the best eye-care facility from top to bottom with whom I have ever entrusted my eyes.


StarStarStarStarStar Excellent service. Cheerful and nic —    (Patient since 2017)

Excellent service. Cheerful and nice staff. Always very friendly and helpful. Love going there...


StarStarStarStarStar Awesome thanks Riviera team! —    (Patient since 2017)

Awesome thanks Riviera team!


StarStarStarStarStar I look forward to my appointment ev — 

I look forward to my appointment every year. I always receive the best care and love to find my new glasses with the help of Mandy. I would recommend Riviera Optical to everyone


StarStarStarStarStar Very positive experience. —    (Patient since 2018)

Very positive experience.


StarStarStarStarStar Love Dr. Tracy. She always takes he —    (Patient since 2019)

Love Dr. Tracy. She always takes her time and makes sure you are getting the best care possible.


StarStarStarStarStar Great examination! —    (Patient since 2017)

Great examination!


StarStarStarStarStar Very friendly. I was well cared for — 

Very friendly. I was well cared for


StarStarStarStarStar Always very knowledgable and friend — 

Always very knowledgable and friendly.


StarStarStarStarStar Everything was great. —    (Patient since 2018)

Everything was great.


StarStarStarStarStar Wonderful experience at Riviera Opt — 

Wonderful experience at Riviera Opticare I had a 4pm appointment on day before Thanksgiving. Everyone there was courteous , friendly and professional. Appointment started on time and Angie, Dave, Jaimie and Dr Reckell got all my procedures done and me out the door in time for Happy Hour!


StarStarStarStarStar As always, a great appt and great s —    (Patient since 2017)

As always, a great appt and great service. Jaime was a pleasure to work with!! As well as Dr. Reckell and Mandy. I always recommend Riviera to friends looking for a great optometrist office!


StarStarStarStarStar Everyone is always so kind & pleasa —    (Patient since 2018)

Everyone is always so kind & pleasant!! Dr Libby Tracy is not only exceptionally knowledgable, but has a very special way of making one feel like the most important patient that she has!! Love this office; wouldn't take my eye care anywhere else!!


StarStarStarStarStar I love this office. The staff are a —    (Patient since 2018)

I love this office. The staff are absolutely amazing and Dr. Traci is the best eye Dr I have ever been to.


StarStarStarNo StarNo Star I like Dr. Tracy, but she was 40 mi — 

I like Dr. Tracy, but she was 40 minutes late, which I don't think is acceptable. She does this with other members of my family too. I would understand if the waiting room was busy and there was a line of people to see her, but nobody was there when I showed up, on time, for my appointment. I just don't see a reason why I should wait 40 minutes for her to come into the room.


StarStarStarStarStar Dr Tracy is the best in the Valley! —    (Patient since 2017)

Dr Tracy is the best in the Valley!


StarStarStarStarStar I have been a customer for years an —    (Patient since 2018)

I have been a customer for years and have always been pleased. Staff is friendly, helpful and professional. They have a good selection of frames and I've always found something I like.


StarStarStarStarStar Dr. Susan Reckell has been my optom —    (Patient since 2019)

Dr. Susan Reckell has been my optometrist for more than 20 years. Her knowledge and skill are unsurpassed.


StarStarStarStarStar As always, the staff is very friend —    (Patient since 2018)

As always, the staff is very friendly & knowledgeable. I always appreciate having the different tests explained to me so that I can understand what is being done. The doctor also took plenty of time to discuss my eye health and make suggestions for improvement or maintenance.


StarStarStarStarStar I have had my eyes checked before a —    (Patient since 2018)

I have had my eyes checked before and my glasses were not perfectly clear. They would tell me that it was the best my eyes could be adjusted. Well after visiting Riviera I was given a new prescription that is perfectly clear! Thank you! Also they were honest with me that contacts would not give me as clear a vision as glasses would. They did not just try to sell me some. Very honest and reliable company. Plus extra friendly staff!


StarStarStarStarStar As always a good experience.....A v —    (Patient since 2018)

As always a good experience.....A very professional team led by Dr. Reckell.


StarStarStarStarStar I am a long-time patient of Dr. Rec — 

I am a long-time patient of Dr. Reckell. Each visit over the last 10+ to her facility has provided me with nothing but the finest eye care from her and her friendly and knowledgeable staff. As most of us know, the insurance providers keep moving the goal-posts on the ever changing world of healthcare. To find a healthcare provider that takes the time to offer you the high level of service of Dr. Reckell is difficult these days. There will be some days you may have a longer wait for your healthcare visit than in earlier days there, but this is the new face of medical care everywhere; Dr. Reckell makes your visit worth any wait you might encounter. Dr. Reckell and her staff provides the extra care for every patient and treat you like a VIP no matter what your particular needs or no matter what time of day. I am thankful to be a patient of Dr. Reckell and if you have visited her facility, you will also.


StarStarStarStarStar As always, great, caring service by —    (Patient since 2017)

As always, great, caring service by staff, especially David, gal who did initial eye checks and gal at desk. And of course, wonderful care from Dr. Reckell. She's the best!


StarStarStarStarStar As with all my visits to Riviera Op —    (Patient since 2018)

As with all my visits to Riviera Opticare Inc., I received excellent service. I feel that the staff cares for their patients.


StarStarStarStarStar Wonderful patient care. —    (Patient since 2018)

Wonderful patient care.


StarStarStarStarStar I've been their patent for over twe —    (Patient since 2019)

I've been their patent for over twenty years, I think that says it!


StarStarStarStarStar Dr. Tracy was awesome as usual. She —    (Patient since 2018)

Dr. Tracy was awesome as usual. She explains everything to me every time I see her. The staff is efficient and Mandy is the best! She knows exactly what glasses will look good on my face.


StarStarStarStarStar When I arrived at the office for my — 

When I arrived at the office for my appointment I was brought right back into the rooms. No waiting in the office for an extended amount of time like I have had to in past visits to other eye doctors offices. I had all my test ran and all my questions answered in a professional quick way and felt very confident with our solutions to my problems when I left the office.


StarStarStarStarStar Very nice people and good exams. Ev —    (Patient since 2018)

Very nice people and good exams. Everything was great. I highly recommend the doctors here.


StarStarStarStarStar I love my Doctor and the staff. Ser — 

I love my Doctor and the staff. Service at all levels (my doctor, scheduler, technition) is superior.


StarStarStarStarStar I was very happy with the treatment —    (Patient since 2019)

I was very happy with the treatment Dr. Jung provided. She took the time to make sure I got the best combination of lens and prescription change. Thank you!


StarStarStarStarStar Dr. Reckell and her associates do a —    (Patient since 2018)

Dr. Reckell and her associates do an excellent job with my eye care. She is very personable and efficient.


StarStarStarStarStar I have been going to Riviera Optica —    (Patient since 2018)

I have been going to Riviera Optical for many yeas and have always been very pleased with the care and service I have received. Cannot imagine going any place else.


StarStarStarStarStar I love the friendly atmosphere and  —    (Patient since 2018)

I love the friendly atmosphere and the the high level of care.


StarStarStarStarStar Always friendly and a pleasure to s —    (Patient since 2018)

Always friendly and a pleasure to see everyone! I was a bit disappointed this visit as it was scheduled specifically for a contact lens visit. I was asked to return to complete the training on the contact lens because they did not have enough tech to do the education. I travel a distance to come to this office and take off work for this, I expected the visit to be complete on the initial visit. I was asked to come back after 2PM when all tech will be back from lunch. I was on time for my appt at 1040, perhaps lunches should occur around scheduled appointments? This was a one time thing, I have never experienced any issues such as this before, a great office with fantastic professionals!


StarStarStarStarStar Excellent as always! — 

Excellent as always!


StarNo StarNo StarNo StarNo Star nothing to say —    (Patient since 0001)

nothing to say


StarStarStarStarStar Very helpful. Everything explained  —    (Patient since 2018)

Very helpful. Everything explained well.


StarStarStarStarStar Dr. Reckell and staff are the best! —    (Patient since 2018)

Dr. Reckell and staff are the best!!!!!!!!!!!!!!!!!!


StarStarStarNo StarNo Star New folks were involved in a simple —    (Patient since 2019)

New folks were involved in a simple eye-drop purchase, so a 3-minute transaction took measurably longer. Had I been in a hurry, I probably would have had to return later. This was probably a one-time event as our service there has always been top-notch.


StarStarStarStarNo Star My appointment went well. The staff —    (Patient since 2018)

My appointment went well. The staff was efficient and helpful. My optometrist was Dr. Lindsey Jung. She was professional and thorough. She answered the questions I had, and has a great chair-side manner.


StarStarStarStarNo Star The tech who assisted me at the beg — 

The tech who assisted me at the beginning of my exam was excellent. She was very friendly and efficient. Although the optometrist was late she was very nice and thorough. Overall I liked the people I interacted with but wish the appointment had started on time.


StarStarStarStarStar Always treated professionally with  —    (Patient since 2019)

Always treated professionally with quick and friendly care.


StarStarStarStarStar I called many offices looking for a —    (Patient since 2018)

I called many offices looking for an eye care Dr. for my daughter's first ever visit.We both were anxious and had lots of questions. I picked Riviera over many offices I called first off for the friendly,warm and great way I was talked to over the phone. When our appt. day came we were still anxious,but when we went in the warm,friendly and professional care continued. We loved how well we were treated and how informative Dr. Tracy was with us,answering our many questions,while still being professional and giving my daughter top notch care. We loved our visit. It is nice that we could also get glasses at the office. The staff helped us so much even staying a little past closing without rushing us out the door.Alexis the Optician was also wonderful helping my 14 yr. old daughter pick glasses that were so flattering on her.It's hard enough as a teen to learn you need glasses,and then can't decide or know what pair of frames would be best.She also let us know that since she is still a minor we qualified for a reduction in cost! What a fabulous ,informative and professional place,we will go here for all of our eyecare. Thanks Riviera Opticare Inc.


StarStarStarStarStar I've been seeing the professionals  —    (Patient since 2018)

I've been seeing the professionals at Riviera for many years. I keep coming back because they are caring and knowledgeable.


StarStarStarStarStar I've been a patient since 1986. The —    (Patient since 2018)

I've been a patient since 1986. Their efficiency and care are legendary.


StarStarStarStarStar I have been going to Dr Reckell for —    (Patient since 2018)

I have been going to Dr Reckell for over 25 years. This office is the best!


StarStarStarStarStar I love this office. Everyone is fri — 

I love this office. Everyone is friendly and welcoming. They treat me like family. Mandy is so helpful with the eyeglass selections. I appreciate the one on one attention I get from each person. Can'you say enough great things about this group of eye care professionals.


StarStarStarStarStar The personnel is friendly and thoro —    (Patient since 2018)

The personnel is friendly and thorough. It is a comfortable office to go into, and you always feel welcome. We have gone to Dr. Susan Reckell for 30 years and always have felt like she was the best! Would and do recommend her offices to everyone looking for a terrific optometrist.


StarStarStarStarStar Very professional as usual and frie —    (Patient since 2018)

Very professional as usual and friendly as well .


StarStarStarStarStar Professional as always — 

Professional as always


StarStarStarStarStar I always get a thorough eye examina —    (Patient since 2018)

I always get a thorough eye examination every time.


StarStarStarStarStar Still the best place for eyecare ne —    (Patient since 2018)

Still the best place for eyecare needs.


StarStarStarStarStar Loved Dr. Jung! — 

Loved Dr. Jung!


StarStarStarStarStar Great staff, very polite and helpfu —    (Patient since 2018)

Great staff, very polite and helpful. Clean and well organized. The Optometrist was the best! She patiently explained everything in great detail. You could tell she really cares about each patient. She was also very polite and had a very upbeat attitude! Won't ever go anywhere else!!!


StarStarStarStarStar I was on a time schedule to be and  —    (Patient since 2018)

I was on a time schedule to be and out in 1 hour. I had a wedding to attend and all the staff were great. Thank you,


StarStarStarStarStar Alway top of the line profesional e —    (Patient since 2017)

Alway top of the line profesional eye care at this place!!!


StarStarStarStarStar Dr. Tracy takes the time to really  — 

Dr. Tracy takes the time to really get it right and get my vision as 20/20 as possible, which is no easy task. And Mandy always greets me with a smile..


StarStarStarStarStar Outstanding and very personal as us — 

Outstanding and very personal as usual.


StarStarStarStarStar Outstanding! —    (Patient since 2018)

Outstanding!


StarStarStarStarStar Everyone is great —    (Patient since 2018)

Everyone is great


StarStarStarStarStar I've been going here for many years —    (Patient since 2018)

I've been going here for many years. Every time I go I get superior treatment. Everyone is nice and friendly. They go above and beyond to make sure your experience is excellent.


StarStarStarStarStar Dr. Tracy is amazing. I always look — 

Dr. Tracy is amazing. I always look forward to my appointments just to get to see her. She is such a hoot.


StarStarStarStarNo Star Went in for retinal (photo) check a —    (Patient since 2018)

Went in for retinal (photo) check as follow up to yearly visit. Techs couldn't find my nevus with the camera again, even though Drs. had been seeing it for years. Dr. found it again after a few minutes of looking. With updated location information techs were able to photograph the nevus. First photograph after 5 years of Dr. seeing it. In left eye, I need to look far to right, but without elevation.


StarStarStarStarStar Dr Tracy and all the staff at Rivie — 

Dr Tracy and all the staff at Riviera Opticare are outstanding at customer service and very professional. I highly recommend this practice for children and adults.


StarStarStarStarStar Michelle is fantastic and extremely —    (Patient since 2018)

Michelle is fantastic and extremely helpful and gets the job done. She is great with customers and she really enhances your organization.


StarStarStarStarStar I have complete confidence in this  —    (Patient since 2018)

I have complete confidence in this practice. The doctors are excellent, and the staff is friendly and helpful.


StarStarStarStarStar has always been a great experience. —    (Patient since 2018)

has always been a great experience.


StarStarStarStarStar A great visit once again, many than —    (Patient since 2019)

A great visit once again, many thanks to Dr. Tracy and staff for fitting me in and making me feel better. It is such a relief to know that if I have a problem, Riviera Opticare has a solution.


StarStarStarStarStar Was seen quickly and the appointmen —    (Patient since 2018)

Was seen quickly and the appointment went smoothly. Dr Reckell is very efficient, yet takes her time to fully explain everything.


StarStarStarNo StarNo Star The waiting time between procedures — 

The waiting time between procedures and in general was way too long-one shouldn't have to wait 2hrs or more to get an eye exam


StarStarStarStarStar I love how caring and patient every —    (Patient since 2018)

I love how caring and patient everyone at your office is, especially with kids! Thank you!!!