River View Family Eyecare
Dr. Stephanie Emmert
726
Reviews
The best DR and the best crew, from reception to glasses fitting to the assistants all very professional. Thank You!!
Oct 1, 2023
Dr. Emmert is bright, caring, and honest about what she can and can't do to improve my vision. She is also open to considering options and is willing to discuss those options and the pros/cons of each one.
Sep 27, 2023
The staff was friendly and accommodating. The doctor was excellent. I was a little put back about the price of eyewear considering but not the doctors fault. I understand who’s fault it is!! Thank You
Sep 24, 2023
I enjoyed everything about the experience. The aesthetics of the office, the aesthetics of the individuals working in the office. The cordial, friendly, easy atmosphere was delightful. And the professional confidence was everything I look for.
Sep 23, 2023
Thank you for this opportunity. Dr. Stephanie Emmert performed my exam, and I felt that she was very thorough and explained all the results of the exam very carefully so that I understood. All my questions were answered.
Sep 22, 2023
Always friendly, professional and a joy to work with. 😊
Sep 20, 2023
I had a great experience. From the front desk to my pre visit exam, my conversation with the doctor to picking out my new frames. Everyone was kind, friendly and helpful.
Sep 6, 2023
Thankfully for the last 10 yrs. our family has had experience great care. The staff is very accommodating to our school and work schedules. We are lucky to have such knowledgeable doctors do what they do best. Thank you team River View Family Eyecare.
Sep 3, 2023
You were able to get me in very quickly. You were very professional and promised to help out in any way you could. I would confidently recommend people to your office.
Aug 29, 2023
Friendly and very helpful. Very thorough and listened to questions/concerns, staff are knowledgeable and very helpful with finding frames that work.
Aug 21, 2023
Fantastic service, Dr Emmett actually took time to figure out what was going on with my vision, which had been overlooked for years upon years elsewhere. I’m so happy that I’m finally going to be getting the glasses that I’ve always needed. Can’t wait to see what the change will bring! Thank you so much!
Aug 18, 2023
This office is close to my house. I know, not a good reason to pick a physician, but I come back for the care. Dr. Emmett is so professional and confident in her practice. I trust her with my eyes!
Aug 12, 2023
Outstanding experience! Dr. Emmert and staff all provide the best service. Lovely office setting, nice and bright and welcoming.
Aug 4, 2023
Always have the best of care with this eye clinic. They are professional and friendly.
Aug 4, 2023
Very professional, thorough, nice atmosphere. Thank you very much.
Aug 2, 2023
We wouldn’t choose any other local office for our eye health needs than River View Family Eye are. They are the best!
Jul 28, 2023
Everyone was very friendly and professional. Dr. Emmett was able to explain and treat an eye problem I had had for 2 months and it’s already feeling better! 👍🙏 also kudos to Zachary Moebius for recommending lovely frames and getting in touch promptly with information I requested. Also, I don’t usually fill these rating things out, so only a really good experience could compel me to do this!
Jul 26, 2023
I've been through three other doctors to determine why my long distance vision is so terrible. It seems that Dr. Emmert figured out the likely cause in just one exam. The specialist I'm being referred to will confirm. Very appreciative of the professional work
Jul 25, 2023
I love everything about Dr.Emmert! She is easily the best eye doctor I’ve ever had! The staff here are just as amazing!
Jul 21, 2023
We love the staff at River View Family Eyecare. Everyone is so kind and helpful full.
Jul 19, 2023
You were all warm and friendly, making it easy to relax, knowledgable, and helpful with my questions. I’m thankful my daughter referred me to you☺️
Jul 15, 2023
I appreciated the thoroughness of my exam, the advice I was given, and the friendliness and professionalism. The high-tech nature of the equipment was definitely a plus!
Jul 11, 2023
My experience was wonderful! The front desk was very kind, helpful and informative about my appointment, insurance and billing. They even provided me an envelope and paperwork for me to self bill. Exceptional service! This office has the latest technology to provide great service and care. Highly recommend!
Jul 10, 2023
I 'cold-called' River ViewI at noon with an immediate need and was seeing the doctor by 1:45! thank you all!
Jul 8, 2023
Very friendly staff, Dr. Emmett was very attentive.
Jul 7, 2023
Very pleasant and informative as well as very knowledgeable.
Jul 7, 2023
I appreciate Dr Emmert's caring help with my dry eyes. I got my Bruder eye compress today.
Jun 30, 2023
Kind, caring, efficient, knowledgeable, experience, professional. And nice. And Dr. Emmert is a travel-junkie, like me. River View Eyecare is an all-star organization.
Jun 22, 2023
Very professional staff! Was a good appointment! Thanks!
Jun 4, 2023
River View Family Eyecare has the most professional staff. Everyone is attentive and they care about the patient. From check-in to promptly being seen by my considerate and engaged provider through eyeglass selection; River View Family Eyecare is the BEST
May 31, 2023
I saw Dr. Emmert a month ago. I was very happy with how much time she spent with me and the extensive exam she conducted. She educated me and gave me specific, detailed instructions to deal with dry eyes. At my follow-up appointment, she confirmed my progress and advised me on how to continue the on-going treatment.
Apr 22, 2023
Dr. Emmett was kind, knowledgeable and easy to talk to. She helped me understand things and never made me feel stupid. I really appreciate her and will be back to see her in the future. Zachary is always super helpful with frames!
Apr 21, 2023
I can’t recommend Dr. Emmert highly enough. I feel like she really cares about my vision and will take all the time necessary to make sure that despite my vision complications I will have the glasses that fit me perfectly.
Apr 2, 2023
Highly skilled and excellent care given at every visit. Completely satisfied with everything i've received here. So very helpful.
Apr 1, 2023
Thank you for getting me in that day for this crazy blood vessel rupture! When I have never had one before it gave me more ease knowing that it will dissolve on its own.
Mar 30, 2023
Dr. Emmer was thorough and thoughtful of all of the options to help our son Sterling with his somewhat complicated diagnosis. We are very hopeful that vision therapy will help him as he grows and mitigate some potential challenges.
Mar 27, 2023
I appreciate the friendliness of the staff and the encouragement from Dr. Emmert!
Mar 25, 2023
Staff was welcoming and attentive. Honest diagnosis and comfortable setting
Mar 21, 2023
I love Dr. Emmert and her team. She is very professional, but at the same time very down to earth and personable. I'm giving them 4 instead of 5 stars only because we are on a budget and it's more expensive than some other places.
Mar 20, 2023
Great initial consultation! Both my daughter and I walked away excited about vision therapy. I appreciated that she offered realistic expectations. She related well to both myself and my daughter.
Mar 18, 2023
What a great experience.....I felt seen, heard and not rushed which is important. I also felt they acknowledged my choice to seek care from them and am so impressed by the time the Dr spent with me.
Mar 16, 2023
Finally, someone who really helped me with my eye problem. I’m excited to have vision therapy
Feb 18, 2023
Customer Service is very friendly and professional on site. Call-backs have been somewhat problematic in that it seems I have had to initiate appointments for prescription corrections after being told I be called. It takes a long time to get an appointment which makes me think Dr. Emmert is overbooked. Also, it will have taken at least 2 months from initial appointment to get a correct pair of glasses. So, I’m thinking of asking for a referral to a different doctor.
Feb 15, 2023
Dr. Emmert was wonderful! The front office was great and the visit with Dr. Emmert was thorough and addressed my questions and issues.
Feb 13, 2023
Professional, knowledgeable firm
Feb 6, 2023
It’s always a pleasure to walk into Dr. Emmert’s office. The office itself is inviting. The staff is friendly and courteous. Dr. Emmert is knowledgeable. She always remembers me and makes me feel taken care of.
Feb 3, 2023
Thank you all. I appreciate the very professional staff. All went well.
Feb 2, 2023
Dr Emmert was wonderful. She gave me information that explained the weaknesses in my eyes and how I might start strengthening them. I feel like I comprehend what has been happening and can better adjust to the present reality as well as exercises to help keep things from getting worse fast. I'm so grateful to have had this referral.
Jan 18, 2023
Our visit to your office was a very pleasurable experience. Everyone at the clinic were very professional and patient during the entire process.
Jan 17, 2023
Your demeanor was excellent and you were quite helpful. I also appreciated you now pushing new glasses when you felt they were not needed.
Jan 11, 2023
I couldn’t be happier with the annual exam. Dr Emmert couldn’t be more pleasant or professional. She’s a 5 star doctor. Her supporting staff were all excellent as well. My only complaint is the cost of the lenses I need. I can’t help but think someone in the system is getting filthy rich at my expense.
Jan 7, 2023
I had a great assessment. I’m very nervous about my sight, considering my mother’s history. Thanks for the honest insight into my Eyecare.
Jan 7, 2023
The service was excellent. I did order and purchased a prescription pair of sunglasses and paid balance that insurance did not cover. I forgot to ask if your office was aware that my wife and I have "double" coverage and if this was applied to billing.
Dec 31, 2022
I love the doctor I see. She listens to everything I tell her, and that's something that is very hard to come by these days. The staff is also very nice and helpful. Great place to go for glasses. Only thing I wish is that they had a bigger selection of glasses. There are pros and cons to that, only because the bigger the selection the harder the decision. :)
Dec 14, 2022
Very good service and also nice to come to a clean and quiet office.
Dec 6, 2022
I was highly impressed with Dr Emmert and her staff, she was pleasant, helpful, and most of all I felt listened to, she didn't rush me out the door. I look forward to a long relationship with Riverview family eye care in the future.
Dec 3, 2022
River View Eyecare staff consistently provide professional, yet very friendly / individual customer service. Dr. Emmert is very knowledgable with the "outside of the box" challenges patients have. Many Thanks To River View Eyecare for the elite service provided, with a genuine smile.
Nov 25, 2022
Eminently professional and knowledgeable; totally courteous and friendly. Never felt rushed - all my questions were answered completely. Would highly recommend this practice, and Dr. Emmert, to anyone who is especially looking for specialists in vision therapy and the possible need for "prism" glasses. Thank you.
Nov 16, 2022
Simply put, I would not entrust my eye care to anyone but Dr. Emmert at River View Family Eyecare. Stepping foot into the office is like coming home for me. Excellent health care plus top of the line fashion in eye wear. There is no other option for me but RVFE!
Nov 16, 2022
Best over all care anyone could ask for! From making the appointment to great communication, ease of filling out new patient paperwork (you have a choice, hard copy or E-Doc sign) kind, gracious, knowledgeable, high tech equipment, and BEST QUALITY OF EYEWEAR EVER! The best of the best, Dr. Stephanie is the best Optometrist I’ve ever had, how many times have you gotten in your car after a eye exam & said wow! Yes, they are that good, love them and will recommend them to everyone!!
Nov 14, 2022
I was charged a $40 copay but I shouldn’t have been charged. I checked with United Health ARP benefits and found out that was to be no copay for my yearly eye care appointment. I went back to get my $40 back but they reported to me that I was placed under medical special because I had a high blood prescription. That was not told me before my care because I would have gone to some one else. I’m so upset and I find that so dishonest.
Nov 11, 2022
Having only one previous experience many years ago, I found River View to be very professional. They explained each test as we went. I liked them so much, My husband will be making his annual appointment soon. Thanks
Nov 10, 2022
Wonderful treatment for both myself and my daughters. Could not be more pleased.
Nov 2, 2022
I really like the doctor but I was not told they were out of network for my insurance until AFTER my appointment. I gave them my insurance information two weeks before the appointment. Very frustrating and it is going to cost me more time and money to get resolved.
Nov 2, 2022
Everyone is extremely pleasant & very helpful.
Oct 25, 2022
I am always happy with the caring of the staff and their caring thank you
Sep 16, 2022
I would never go to any other eye doctor, I have never felt more comfortable & confident with my eye care in my 64 years. Thanks!!!
Sep 15, 2022
Felt valued as patient due to communication, friendliness of staff and level of service.
Sep 1, 2022
Everyone is always so friendly. We really enjoy the relaxed feeling. And feel that we matter and are taken care of. Thank you
Aug 18, 2022
Everyone very nice and helpful. Dr. Explained everything to me. Thank you.
Jul 20, 2022
I always feel I get great service and knowledge. This time with Dr Emmert, my mid-range vision was dialed in the best it has ever been.
Jul 13, 2022
Thank you for an awesome experience. The staff was wonderful as was Dr. Emmert. She explained things to me and came up with a solution to help me. Thank you!
Jul 4, 2022
Dr. Emmert was fantastic! She explained everything she was doing, advised us on next steps and was a pleasure to work with.
Jun 30, 2022
This office is so calm, clean, and professional. The staff at every step are kind and helpful. Dr. Emmert answered all my questions and was confident and clear throughout the exam. The staff helping to pick out glasses also offer as much feedback as needed and give quotes, never seeming to feel offended if something you like doesn’t match your price point and goal. I appreciate all these touches and moments of kindness. This is the best place I’ve ever gone for eye care and I’m thrilled to have it so close for my entire family!
Jun 25, 2022
As usual Dr. Emmert was very pleasant and took her time examining my eye thoroughly explaining what she saw.
Jun 14, 2022
I was very pleased with Dr. Kelly and his explanations of my readings. Carol Fisher
Jun 11, 2022
Dr. Emmert and staff are professional, personable, empathetic and understanding. My exam was thorough and Dr. Emmert provided a referral to a retina specialist for follow-up. I feel quite confident in the care I received.
May 27, 2022
Dr. Salzano is professional and warm, he takes time to educate where it's appropriate. My visit was efficient and I felt like I understood my vision better when we were done! Opticians were knowledgeable and helpful, made my glasses fit so much better and didn't try to upsell me on new frames-- Love this clinic!
May 18, 2022
Dr. Emmert is professional and very relatable. She takes time explaining what she is doing. She is tenacious about what works best for the patient
May 12, 2022
We had such a positive experience! The place was nice and they had a very stylish and unique selection of frames. Easily the best part was working directly with Dr. Emmert. She communicated with my daughter with professionalism, kindness, and empathy. She is knowledgeable and passionate about her profession. We are grateful to be working with her.
May 9, 2022
I highly recommend River View Family Eye Care for your eye health needs. The providers and staff go above and beyond to provide excellent care. Thank you Drs Emmett, Batey, Salzano and all your staff for the wonderful care you deliver.
May 6, 2022
Very good service and friendly people
May 2, 2022
Always personable, professional, and willing to discuss treatment options and devices without any pressure.
Apr 29, 2022
I always enjoy going to Riverview. Dr. Emmert and her staff are so welcoming and she always goes out of her way to make sure that my contacts and glasses work for my lifestyle! Thank you.
Apr 28, 2022
I have been a patient for several years and have a tricky vision prescription. Dr Emmert is exceptional at fine tuning my prescription to give me the best possible vision.
Apr 17, 2022
You guys are all so great. I appreciate you making my daughter feel so comfortable, and for making the process so easy!! We thank you, and recommend you to others often.
Apr 16, 2022
All the people was really nice to me
Apr 14, 2022
I love my eye care team at Riverview Family Eye Care. Don't change a single thing, you guys are rock stars and thank you for taking excellent care of my eyes.
Apr 7, 2022
Dr. Batey took his time to give me a through explanation. Gave me options on what medications to use & when I should use them.
Apr 2, 2022
This practice is very professional and very personable.
Mar 31, 2022
Best place to go to get a thorough eye exam with state of the art technology.
Mar 31, 2022
Great doctors who truly seem to care about their patients ☺️ When I recently had a eye emergency they got me in asap and have been there to check on me daily ☺️
Mar 28, 2022
The routine check up was pleasant and efficient as always. Thank you.
Mar 17, 2022
Juliet has been so professional, she's been so communicative and supportive. I really feel her investment in my experience and in my son's success. We had a really positive experience with Dr. Salzano as well. He is research-based and helped interpret the results of my son's exam. We are early in the care process but I feel like we're in good hands.
Mar 16, 2022
Dr. Emmert answered every question I had and explained things so I could understand. She's great!
Mar 12, 2022
Accommodating to Veterans. Prompt and efficient.
Mar 10, 2022
I highly recommend River View Family Eye Care. The providers and staff are top notch. They have always been very professional, knowledgeable, and patient focused while addressing my eyecare. Thank you Drs. Batey, Emmert and Salzano and staff for all you do.
Mar 6, 2022
The office is easy to find and parking is good. The Front office staff are nice and friendly, in fact when I told them I was self pay because I have Medicare, one said "Oh let me take a look, I bet you have some coverage and just don't know it" sure enough, she was correct! I was treated very well and I felt like I was listened to. The doctor spent a lot of time with me, because I have some weird problems with my eyes because of Parkinson's. The optometrist, spent several minutes with me looking at frames, best of all there was no hard sell on buying the frames there! I will definitely being going back there and recommending them to everyone!
Feb 26, 2022
My visit could not have been better.
Feb 18, 2022
Very friendly and answered my questions with good understanding
Feb 4, 2022
It is always great to visit River View Family Eyecare. The staff are so pleasant and helpful and I have complete confidence that Dr. Emmert will know how to improve my vision.
Feb 3, 2022
Pleasant environment and staff
Jan 26, 2022
Friendly, good communication and thorough exam.
Jan 26, 2022
Everyone was courteous & professional! Very much pleased with the care provided!
Jan 26, 2022
Great customer service - always. I appreciate the reminders of upcoming appointments. I appreciate not having to wait for my exam - I am taken care of right away. Thanks Drs Emmert & Batey and Staff.
Jan 3, 2022
Excellent! Wonderful people and a pleasure to do business with.
Dec 31, 2021
River View Family Eye Care always extends a warm feeling from the moment you walk in their door. A person understands and feels relaxed, important and as though they are the only patient. Dr. Emmert & Dr. Batey are the top of their class with their knowledge, experience and they truly care about each patient. These qualities are a rare gem. Many thanks to you and your staff for making me always feel so comfortable.
Dec 18, 2021
What a wonderful, professional eyecare facility. Stephanie Emmert was thorough, professional, timely, and provided wonderful patient care.
Dec 9, 2021
Great service: quick, friendly, and helpful.
Dec 9, 2021
The staff is very friendly & professional. Dr. Emmert takes her time to show you the images of your eye & explain in detail what she sees. Will answer all your questions. You do not feel rushed talking with her.
Nov 1, 2021
I have been going to River View Family eyecare for the past few years and really have found it superior to the different eyecare that my friends describe at other clinics. The staff is great, the doctors are really wonderful and are always ready to discuss problems, changes and just anything that is very concerning or confusing. They also have the latest equipment for eye examination, so I fee assured that I am being looked at to the nth degree!
Oct 18, 2021
This office provides professional, timely and friendly service. The greatest compliment I can give them is that I will continue to use their services.
Oct 9, 2021
Great office and the best Optometrists!
Sep 30, 2021
Excellent visit! Dr. Emmert is very thorough and answered all of my questions. Staff is friendly and helpful.
Sep 26, 2021
I was so pleasantly surprised with my visit. First time and was nervous. My charge was very clear and it ended up even less. No pressure to buy glasses. Kelly is amazing. Explained everything clearly and I felt he was sincerely looking our for me. Did not rush to get to the next patient. I have found my eye care facility for life.
Sep 18, 2021
Went in for an annual eye exam and to address my strabismus and amblyopia eye (cross and lazy eye). Not only did I get a friendly reminder ahead of time about my appointment, but I was also kindly greeted as I arrived for my appointment. The office is well kept with some very cool and stylish frames on display. The exam was thorough and at no time did I feel I couldn't ask questions. By the end of the appointment, I had a clear plan laid out. I've come across vision therapy at a little older age and was weary that there was little hope, but I've had nothing but positive experiences working with Dr. Salzano and the team at River View.
Sep 7, 2021
Each time I have contacted River View Family Eyecare, I am treated with respect, professionalism and compassion by all staff members. I would highly recommend their office for your eye care needs.
Sep 5, 2021
I was so happy with the service I got over the phone and when I arrived at my appointment. This place had a wonderful staff and just an great overall atmosphere. 10/10 would recommend.
Aug 19, 2021
Excellent office and the care provided is exceptional. Dr Salzano is very thorough and they use latest technology. Very reasonably priced and accommodating all insurances. Making an appointment is easy. We love this office and highly recommend them!
Aug 16, 2021
Recommend for everyone!!
Aug 11, 2021
I’m handicapped, the staff and Dr were very kind and accommodating. A great experience for me. Thank you Riverfront View Family Eyecare.
Aug 7, 2021
With a new dry eye issue, I relied ou your expertise to help me get by...last Tuesday was very severe with eye pain like getting a face full of sand and not being able to rinse it out. The combination of eye drops and retreatment durations really made a difference. As of Thursday, I feel normal again!!
Aug 5, 2021
I appreciate the experience I have at Riverview Eye Care. I feel they are thorough and have good follow thru.
Jul 18, 2021
I was very impressed for my first visit at River View. I arrived a few minutes early for my appointment but I started the exam process immediately after arriving. The entire staff is professional and friendly and I will definitely return to River View for all my optical needs.
Jun 27, 2021
My experience was excellent. Everyone was very friendly and professional.
Jun 24, 2021
Professional courteous staff. Able to pinpoint eye challenges.
Jun 23, 2021
Very efficient and friendly while maintaining professional
Jun 16, 2021
Awsome. Best people ever..i wonder if I could just come and hang out some time lol.super friendly job orientated super professional.
Jun 9, 2021
My eyes do not like to cooperate during an exam and Dr. Emmert is patient and works so hard to take the best care of me and even manages to make it fun. She is not only concerned about today, but is always looking ahead to the future and what will be best for my eyes in 10 years as well.
May 27, 2021
I was greeted with a very professional and personal atmosphere, I felt well cared for! DR. Emmet is warm, knowledgeable, and took time with me to discuss any concerns and questions! I highly recommend River View Eyecare. Sincerely, Rose Sweetwater
Apr 28, 2021
Very pleased! Exceptional service and professionalism in tweaking my unique prescription so it was as perfect as possible.
Apr 21, 2021
Always professional and courteous.
Apr 13, 2021
Your customer service was great! Our family was able to get appointments back to back! The entire staff was very friendly and helpful!
Apr 10, 2021
Since there wasn’t much concern on my end, there wasn’t much to discuss. The doctor was succinct and clear on the minor issue that I was having, giving me pointers to help my eye strain.
Apr 10, 2021
I saw Dr. Emmert for the first time this week and she was very thorough and personable. She listened to my concerns and was very helpful in addressing my issues. Even though I don't live in the area, I find that it is worth the extra drive to see a doctor that is caring and will listen to and address the issues that I am having with my eyesight.
Apr 8, 2021
Your establishment is so refreshing. You always make us feel welcome, your staff is amazing, and you make my 10 year old excited to see her eye doctor. I appreciate you guys very much. Sincerely from our family to you, thank you!!
Apr 6, 2021
Dr. Emmert is amazing. She makes getting an eye exam fun. 😊 Dr. Emmert is caring, compassionate, and an excellent listener! Great selection of eyewear and helpful staff! I would (and have) recommended this clinic to friends and family!
Mar 31, 2021
I would highly recommend this office for your eye care. The providers and their staff provide patient centered quality care.
Mar 30, 2021
Dr. Emmert is fantastic! She remembers my eye history. I was having some unique issues and she took an hour with me testing various things. She not only knew why what was happening was happening but she was able to explain it to me and reassure me. And, best of all she was able to fix the issue.
Mar 22, 2021
I always enjoy my time that is spent there everyone is always so friendly and I appreciate the care from doctor Stephanie Emmert maybe I am kinda partial.
Mar 17, 2021
Im very satisfied with the quality of service and the friendly staff
Mar 9, 2021
Very disappointed. I was pressured re Medicare details, even after signing financial accountability forms. I felt my care/treatment was secondary.
Mar 5, 2021
I was very impressed with the service I received. Dr. Salzano was very thorough, he performed tests that I had never received, and he was willing to get my feedback. I am anxious to try my new glasses, since this is the 5th try. Thank you Everyone I had contact with in your organization were very friendly and considerate.
Mar 1, 2021
Did a great job with my 8yr old daughter very thorough with all her testing and got her in very quick we thank you all very much!
Feb 25, 2021
I was just talking about your office today and was saying how refreshing it is to have an eye care group that cares about the person and cares about their needs. I feel like every time I go in I am treated with the utmost respect by the entire staff and its refreshing.
Feb 17, 2021
Efficient, friendly and clean! Dr Emmert and her staff saw me on time, the staff was friendly throughout my visit start to finish. I could smell the cleaner as well as see the sign that stated the treatment room had been cleaned for me. I appreciate their care for my eyes as well as my general health during this pandemic! I am always impressed with their comprehensive examination to ensure my eyes are healthy and have not changed since my last visit. I continue to be all around 100% impressed with RVFE and their excellence continues even during a pandemic!
Feb 5, 2021
Really nicely organized, very helpful staff. Friendly and LOVE the new glasses! Reduced eye strain immediately!
Feb 3, 2021
Great staff. Timely appointment. Thorough examination and information.
Jan 20, 2021
I saw Dr. Kelly for the first time yesterday. He was very kind. He took extra time to explain to me how a normal eye worked vs how my eyes were working. I really appreciated the explanation. He also took the time to show me each part of the images of my eye. I am a nursing student which he knew and I thought it was awesome that he was willing to take the few extra minutes to teach me. The office was well cleaned! I felt comfortable there. I would definitely recommend.
Jan 15, 2021
The staff are friendly and helpful. Dr. Salzano is knowledgeable and patient. His expertise is very much appreciated.
Jan 12, 2021
I have been a happy patient at River View Eyecare since they first opened. Dr Emmert is such a knowledgeable practitioner and I feel so confident with her level of care. Beyond that she is so very approachable and genuine. I feel so appreciative to have found someone as interested and progressive in her field. The rest of the staff is also very attentive. They have set up a very user friendly office. I am always confident when I recommend them to my friends. I work in health care. I know how difficult it is to meet the ever increasing and often unreasonable demands of insurance companies, make ends meet, and provide a welcoming relaxed environment for patient care. They work very hard to do it all and it shows.
Dec 23, 2020
Our whole family has been going to RiverView Family Eyecare for years and I can’t rave about Sr Emmert and Dr Batey enough!! They are both so patient and explain everything that’s happening in a way that puts all my kiddos at ease!! They work so hard to make sure that we are 100% happy and that our eyes are doing well with any change that is made!! Their entire staff are amazing as well!! Always smiling and positive, makes it a joy to go!!
Dec 17, 2020
My oldest has bad eyes and a lazy eye. This is the first eye dr. that told me there is more that surgery we could do. Awesome Dr.
Dec 7, 2020
Did great with my child. Would recommend for kids.
Dec 7, 2020
I am always very pleased with the professional care offered at River View. It is worth paying a little bit more and avoiding Costco or Walmart.
Nov 24, 2020
I appreciate your analytical approach and your willingness to explain things to me.
Nov 4, 2020
It is such a pleasure to have an appointment at Riverview. Dr. Emmert always understands my needs. Thank you!
Nov 4, 2020
Prompt service, thorough exams and attention to patient's needs. Everything you could want for caring for your eyes.
Oct 30, 2020
Efficient staff in the office, prompt appointments.
Oct 29, 2020
Dr. Emmert was very pleasant and informative. The whole team was organized, friendly, and efficient. Nice practice.
Oct 23, 2020
Dr. Emmert has been my doctor for years. She is so patient and she cares. I have suffered from dry eyes my entire life. She has spend the last few years helping me, and my eyes thank her for it! She has helped me tremendously. I highly recommend Dr. Emmert.
Oct 23, 2020
Always enjoy visiting with Dr. Emmert.
Oct 21, 2020
See your way to better vision at Riverview Eye Care. Comprehensive exams, explanations in plain language, and great customer service make us more than satisfied patients.
Sep 28, 2020
It was an awesome experience and we will recommend them to everyone
Sep 23, 2020
It’s always a pleasure coming to an appointment. The staff and doctors are courteous and professional. I know I will get the best possible care!!
Sep 2, 2020
Very helpful and friendly! Appointments are never rushed and I always feel completely cared for!
Aug 21, 2020
I have been coming to Riverview often as my eyes have been changing due to my diabetes. It has always been a great experience. Shannon has been a great help when I need new glasses. They listen and work with you to get what is right for you. I would recommend Riverview to anyone.
Aug 11, 2020
I want to thank DR. Stephanie Emmert for her care and how much time she took with me thorough she was with me and she didn't make me feel like she was in a hurry and the staff is very friendly . Bev Emmert
Aug 5, 2020
Very friendly and welcoming environment! I was able to pick the right frames that fit me with everyone's help.
Jul 31, 2020
Always a very friendly and professional environment, great care and lots of options for eye ware 😊
Jul 30, 2020
This visit was the 1st time I had the pleasure of seeing Dr. Batey, he was a complete delight.
Jul 30, 2020
LOVE IT HERE. They are professional, reliable and thorough. I feel like my eyes are in good hands with Dr. Emmert!
Jul 22, 2020
Very professional and friendly atmosphere. Loved my prescription and frames.
Jul 16, 2020
Always a very pleasant and professional business. The employees are kind and helpful
Jul 15, 2020
Dr. Batey was, as usual, very thorough and helpful. He explained a lot to me about my eyesight, what was happening, and what to expect. He explained how the new prescription would improve my eyesight and the challenges associated with getting accustomed to the different lenses. Couldn't be happier with my experience at Riverview Family Eyecare. They keep me coming back every time.
Jul 12, 2020
It was a wonderful experience meeting with Dr. Emmert. She provided more ideas, suggestions, and testing than I've had from any other optometrist. I've never been able to wear glasses due to color shifting and getting dizzy. I also have dry eyes. Every other optomotrist has suggested a different type of lens, which I would purchase, and then new lenses would produce the same result. She provided me with additional testing, spoke to me about staying in contacts, and provided suggestions to maintain healthy eyes that could wear contacts for a long time. These suggestions also included nutritional interventions, which I greatly appreciated. I highly recommend Dr Emmert, especially if you have unique vision concerns and need a caring specialist.
Jul 2, 2020
I am pleased that my family's eye care is in the auspices of a capable and caring practice. Dr. Emmerts and staff make you feel comfortable, encourage your questions and answer them in understandable language. It was clear what my situation is and what will happen next.
Jul 1, 2020
Friendly professional staff.
Jun 26, 2020
Seeing any doctor is always a little intimidating for me as I never want to hear "bad news." I only go when something is "wrong." Thus why it was 6yrs since my last visit and my eye site was getting worse (couldn't read small print, menu's etc) Then add the "new normal" procedures that all businesses are implementing can be down right scary but my experience was far from scary. The staff was friendly, kind, and very understanding. The doctor was patient and explained everything so I could understand. They didn't try to up sell me and the whole visit was pleasant and I'm actually looking forward to going back....I won't wait 6yrs this time ; )
Jun 25, 2020
I was given excellent service, and I very much appreciate all of the measures River View is taking to keep customers and staff safe.
Jun 6, 2020
Dr. Emmert and her staff are wonderful. They are friendly, efficient, extremely knowledgeable, and use the latest technology. The office is cheerful and light filled, and a happy place to visit. Plus, it is one stop--you can browse an extensive selection of frames, and have your prescription made to order.
Jun 5, 2020
I felt like Dr. Batey was very thorough in his examination and he listened to what I was saying. The staff was very friendly and helpful. I would definitely recommend him to friends.
Jun 4, 2020
Thank you for the kind and patient service we received. Always the friendliest staff who are willing to go above and beyond to help.
May 22, 2020
Great communication from all staff members even in these trying times It was a pleasure to work with all
May 22, 2020
The person who assisted me was super nice and had patience while I tried on a lot of different frames. I got the prettiest glasses for my face and can't wait to get them. The glasses are of the highest quality and they have a nice selection to choose from.
May 15, 2020
Professional service provided with the warmth of friendliness. Excellent facilities and equipment. Very knowledgeable staff. I would recommend to anyone.
May 13, 2020
Dr. Batey was very professional and informative. He genuinely cared about my eye health presently and for in the future. The staff was fantastic. I will definitely recommend them to everyone I know.
May 12, 2020
I love dr emmert and the staff is so efficient and pleasant
Mar 11, 2020
Why do I drive 25 minutes to Albany from Independence for my eye care? The Fantastic Customer Service provided by this office!! Everyone is professional and caring!
Mar 7, 2020
Everyone at Riverview Eyecare is wonderful! From the front desk to the clinicians, customer service is top notch and they make you feel like family! They also have state of the art equipment!
Mar 6, 2020
It was a great experience. The staff was courteous and offered me a drink. It felt very welcoming. The doctor was very professional and knowledgeable. She really took the time to explain what was going on with my eyes. All in all, it was one of the better, more professional offices I’ve ever been to.
Mar 5, 2020
Dr. Emmert. Is amazing in her knowledge and attention to detail. Couple that with extraordinary ability to communicate clearly and you have the best, which she is in my opinion. Not only is Dr. Emmert top notch but so all her staff.
Feb 28, 2020
Another great annual eye exam visit!! Dr. Emmett and her staff are fantastic.
Feb 7, 2020
We love Dr. Emmert and are sad she's gone the entire month of February :(
Feb 3, 2020
Dr Emmert and team are amazing. From the moment I step in the clinic, I feel welcomed and special. Dr Emmert is kind, compassionate and knowledgeable. Her staff are also kind, knowledgeable and helpful. Thank you for another great experience!! 😊
Jan 30, 2020
Was very pleased with my visit and everyone was very professional and very friendly
Jan 29, 2020
Everyone was very friendly and helpful! Dr. Batey was amazing and explained everything clearly as we were going through the exam. The environment was warm and welcoming. There was even someone to help me pick out my new glasses!
Jan 27, 2020
Great experience, professional and helpful finding the right lenses
Jan 24, 2020
Got an appointment quickly thanks to office staff, very thorough exam, with complete explanation of tests and conditions.
Jan 23, 2020
Very friendly staff, went above and beyond to help me. Have difficult eyes to correct, they did a great job.
Jan 17, 2020
I have always been pleased with my experiences at River View Family Eye Care. The staff are courteous and professional. The technician completing my pre-exam testing, was very thorough and explained each step. Although I had not seen the provider at a prior visit, I was very with my exam. He answered all my questions.I would highly recommend this practice.
Jan 15, 2020
Love Riverview and all the staff!! Dr Batey, as always, patient and caring and explains everything perfectly!! My son was happy to go as he’s always made to feel important and heard!!
Jan 9, 2020
The doctors take good care of you.
Jan 8, 2020
Always a pleasure to visit River View Family Eyecare. The staff are always friendly and competent. And Dr Emmert is outstanding. I especially like how she explains all the technology they use.
Jan 8, 2020
Was greeted as we entered the door by 2 friendly front desk ladies. They went above and beyond to help me. Bringing toys for my kids and asked if they could get me coffee or water. The assistant was excellent with my son who at times is extra shy and shuts down when nervous. Dr came in and was very nice! Went over everything with me and my son. Made us all feel very comfortable. Was helped to pick out glasses and the lady made my son feel comfortable ahistorical choosing. Got the answers we were looking for and walked out very happy!
Jan 6, 2020
I was very satisfied with the service. Everyone was very friendly and efficient. The person performing the eye tests was very informative and listened to my concerns. The she noted all of the issues I was experiencing. I felt the eye physician was very thorough and assisting in confirming my next options to determine what was causing my vision issues. I would suggest this office to anyone wanting assistance with vision treatment. Shannon was really great in helping me to find the correct lenses. Her first choice hit the mark and as usual she offered options that work for my daily work and home needs.
Dec 27, 2019
Stephanie, you are the best in the world. I appreciate you so very much. My eyes have never felt better. You will do my eye care as long as you will have me. Thank you for all you do for me!
Dec 24, 2019
Always very attentive ALL
Dec 17, 2019
It was a total great experience from arrival to leaving. Everyone was friendly and professional. It's wonderful to find a great resource close to home.
Dec 16, 2019
I switched to a different eye doctor because my last doctor's office of many years would not listen to certain concerns and issues that I was going through. When someone told me to try River View, I was skeptical, but I am very glad I did. The fact that they take what you say seriously is huge to me. I loved my last experience and will continue going to this clinic because of the care and concerns from the doctors and the wonderful staff at the front desk.
Dec 11, 2019
Always professional Always thorough
Dec 4, 2019
Online scheduling was easy and efficient!
Dec 4, 2019
Friendly. Professional. Great atmosphere.
Nov 28, 2019
From the minute I walked in until I left I could not have expected anymore. I believe her name was Katie was very pleasant and professional and all the test that she performed on my eyes taking the time to explain everything she was going to do and if I had any questions. Dr. Emmett was very thorough explaining my dry eyes which I didn’t even think I was experiencing. She took the time to explain everything and thoroughly went over the pictures of my eyes. She was very pleasant and seemed genuinely concerned about the health of my eyes.
Nov 20, 2019
Always appreciate my visit with Dr. Emmert. She is both knowledgeable and caring. Love all her state of the art equipment.
Nov 20, 2019
Good experience, I highly recommend Dr. Emmert. Professional and thorough.
Nov 20, 2019
I enjoy how every person is so friendly!! Each test, result, and recommendation is explained in a very comprehensive manner! Thank you so much!
Nov 13, 2019
Team was very friendly and it was a very quick appointment. I almost felt a little to rushed. Their office was empty when I went in and came out but I felt like I didn't really have a lot of time to look at the different options during my appointment. Example "1 or 2?" I barley had 2 seconds before switching to the next slide. That was a little frustrating
Oct 21, 2019
Dr.Em is so nice and so smart. I always feel like I get a quality exam from her and that she cares about her craft. I have recommended Riverview to many people and will continue to do so.
Oct 17, 2019
I enjoy my appointments at River View Family Eyecare. Even though they are a necessary "maintenance" visit, I'm treated like they remember me, and care about what's going on in my life. Dr. Emmert always makes enough time to let me ask questions and discuss things that I'm wondering about.
Oct 16, 2019
The staff are very friendly and Patient and helpful
Oct 14, 2019
Love the personal care my family and I get here
Oct 9, 2019
I felt I got good service — punctual, professional and personal.
Oct 9, 2019
I really appreciated the personal attention, the answers that made sense when I asked questions, and the time with the doctor.
Oct 9, 2019
Dr. Emmert and staff are very thorough, professional and AMAZING. I feel like they truly care about me and individualize my care. They are up on all the latest treatments and very knowledge
Oct 4, 2019
Dr. Salzano is wonderful! He took the time to explain what the reasoning behind his tests were and made me feel really comfortable throughout the whole exam. This was my first appointment at River View and the entire process was smooth, fast, and easy. I can’t say enough about how well the team worked together!
Sep 25, 2019
The most thorough eye exam I have ever had. All of my concerns were addressed and everything was explained. I felt listened to and understood.
Sep 23, 2019
Very friendly, and efficient. Getting new frame/lenses was a painless as it can be.
Sep 23, 2019
It is always a pleasure to be cared for by this fabulous team. Dr. Emmert and her staff are the best in their field. I know that they're providing the best possible care for me. They are absolutely wonderful. Before coming here, I'd always hated having to choose new frames, not with this crew, each time I've needed new lenses, they've been so helpful in helping me choose the perfect pair. They're so willing to help choose different types of frames, and their patience while I try a ton of different frame types was unending. I truly appreciated that they shared their opinions only when asked for. I really feel that taking care of their patients is of the utmost importance to them. Thanks again Dr. E, and crew.
Sep 20, 2019
Scheduled for a 12pm appointment, took time off work and my son out of school. We waited 40 minutes in an empty office. Services we good, but scheduling could be improved to be respectful of patients/parents time.
Sep 19, 2019
Great customer service. My first visit was great. Straight to the point.
Sep 16, 2019
The best eye care I have ever had. Comprehensive and careful. Highly recommend!
Sep 15, 2019
I have special needs, and both doctors have been great at explaining the issues that may and are affecting me. I have nothing but respect for this practice.
Sep 11, 2019
Excellent! So great with little kids!!!
Aug 30, 2019
Was very impressed with new doctor and he was awesome answering questions. I appreciate the evening time available!
Aug 16, 2019
The staff were professional, friendly, and knowledgeable when we had questions. My son has some anxieties, and everyone was really sweet with him. They directed questions to him, instead of ignoring him and only speaking to me, and they did their best to make him feel comfortable.
Aug 11, 2019
The doctors and staff are wonderful to work with, very helpful, professional and knowledgeable.
Aug 9, 2019
Very well organized and presentable.
Aug 1, 2019
I LOVE MY EYE DOCTOR!!! From the moment you walk into the office, I felt loved. Every step of the way every staff member was knowledgeable and courteous. Dr Stephanie is just the best, she is like a friend I "GET" to see when getting my eyes checked and I have never had glasses that made me so happy before in my life.
Jul 31, 2019
I always feel like I have your full attention whenever I’ve come for an appointment.
Jul 26, 2019
This is a super classy and friendly practice. And it's a beautiful space. And Dr. Emmert is unbelievably kind, with high levels of expertise and efficiency. The lady who helped me with looking at frames (I'm so sorry I don't remember her name as I write this) was simply wonderful. She was confident, knowledgeable, kind beyond belief and has a flare for what frames work or don't work for a person's face. It was the best eye glass/frame experience I can imagine. Lastly, the gentleman who first helped me with some preliminary tests was also terrific. I always feel welcome and appreciated here.
Jul 1, 2019
Great staff! Everyone was incredibly kind and knowledgeable. I was so impressed by the modern technology used to make the experience quick, easy, and educational.
Jun 28, 2019
Dr. Emmert was very thorough, explained everything she was doing, and then reviewed the results with us. I appreciated the fact that she spent the time with us and didn’t make us feel rushed.
Jun 20, 2019
River View Eye Care is a pleasant place to go. The staff are professional and kind. They are so willing to help with questions without pressure. Dr. Emmert is kind and spends time with you answering questions and giving ideas for improving vision. I would highly recommend River View Eye Care
Jun 17, 2019
I love coming to your office and seeing all the newest glasses. I had purchased a pair of frames ahead of time and very much regretted it after seeing all of the new frames you had. I still ended up buying another pair too. You have great staff and Dr. Emmett is amazing!
Jun 10, 2019
We love Riverview! They always help us with our needs. They are very thorough and sweet!
May 31, 2019
I had a great experience at River View--both the technician and Dr. Batey were friendly, cheerful, and thoroughly explained all the technology--which has progressed amazingly even from a year ago when I had my appointment at another facility in Eugene. I have since moved to North Albany, and noticed the office at The North Albany Village shopping center. Additionally, and even more importantly, Dr. Batey was incredibly detailed as to explaining the results of my examination, and his recommendations. I was very impressed, having a science background myself, and feel very confident regarding River View's care regarding my eye health.
May 14, 2019
From the time I entered the office , every person I encountered was extremely friendly, kind and informative every step of the way.
May 13, 2019
Dude taking my eye scans was so awesome. Everyone is very friendly and personable. Best selection of glasses! So cute!!
May 10, 2019
Dr. Emmert saw my wife at the suggestion of her neurologist for vision problems probably related to her longstanding Parkinsons Disease. She has recently seen her regular optometrist as well as an ophthalmologist regarding her current problems as well as others. Dr. Emmert reviewed her long and complicated medical history and performed an exceptionally thorough and thoughtful examination. She helped us understand some of the potential causes of her difficulties and is developing a plan for further evaluation and treatment. As a physician, I am very impressed by her care and her caring demeanor. I could not recommend her services more highly.
May 9, 2019
Nice people, I would recommend them
May 1, 2019
Very good visit. I highly recommend this place. It is always clean and the staff is always very friendly.
Apr 17, 2019
Bethany Thompson, OD, gave me my annual eye exam. She was kind, thorough, efficient, informative, unrushed and patient. She took the time to answer all of my questions. She has such a nice way with people! I had the same good feelings about Jacob, who gave me my initial tests, and Savannah, at the front desk. I feel very well cared for, and would recommend River View to anyone looking for a good eyecare office.
Apr 13, 2019
Dr. Emmert is incredible. She kept my 9 year old engaged, she let me explain what I could to her and then gave more since it has been so long since I went through this myself. My daughter has anxiety and Dr. Emmert was able to tell us what she needed to but also make sure my kiddo understood and was not too stressed out or anxious about what was going on and what the future holds. She really knows her stuff and is excellent with kids. You can totally see that she does what she does with her heart and genuinely wants to help. I am so happy we were referred to her.
Apr 11, 2019
Online presence is on point. I've had nothing but a great experience visiting your albany location.
Apr 4, 2019
Love this office. Very personable and thorough. The physicians assistant is helpful and kind, and the drs work well with kids as well as adults. Happly i chose this office!
Apr 3, 2019
It was the end of the day, there wasn't a waiting room open an employee took it upon themselves to get me started on looking for frames before the appointment. I am very impressed with the receptive and engaging nature of this customer service experience. The exam was done quickly and very informative addressing all questions asked. I enjoyed the engaging nature of this company culture. Keep up the good work! Thanks for working late with no complaints.
Mar 22, 2019
Every member of the care team was extremely kind, helpful, and friendly!! I appreciated the explanations and options provided by the Provider. I am extremely impressed with this clinic and would absolutely recommend this team to anyone in need of eye care!!
Mar 22, 2019
While doing some shop work I caught a metal flake in my eye late in the evening. I called into the office early the next morning and Dr. Emmert fit me into her schedule on my lunch break within a couple hours of my call. She was very kind and extremely gentle while removing the remaining material from my eye. A very pleasant experience despite the circumstances and will definitely be my go to location for all future vision needs.
Mar 14, 2019
A huge thank you to the staff at Riverview. After developing an eye irritation and not being able to resolve it on my own, I showed up early the next morning to get it resolved. The staff got me right in and Dr. Emmert was able to quickly determine the problem and get it taken care of. Thanks to all of you at Riverview.
Mar 4, 2019
Dr Emmert and staff are amazing! Excellent customer service. I so look forward to my annual eye exam; they make the experience a pleasure.
Mar 4, 2019
The staffs and Dr are very friendly. I absolutely enjoyed during the visit.
Feb 26, 2019
Five-star service! Everything went very well.
Feb 13, 2019
This was my first visit at the office and everyone was so welcoming and sweet. They explained everything that was going to happen in the appointment and also all the cost associated with everything. I had a great appointment and would definitely recommend them to anyone.
Feb 12, 2019
Very pleased and satisfied with all the staff and how helpful they are Love Dr. Emmert
Feb 11, 2019
I have been working out of town, and was in town for a quick few days. Dr. Stephanie Emmert got me in with short notice. Then the rest of the crew worked hard to find me glasses I would like since I was reluctant to give up my old frames. My experiences at River View are always incredible!
Feb 4, 2019
Dr. Emmert was wonderful as was the other support staff. Totally enjoyable appointment. Highly recommend =) Fast, friendly, efficient and fun.
Jan 29, 2019
Thank you for working me into your busy schedule at short notice with my eye issue.
Jan 23, 2019
Dr. Emmert is honest and cares about the health of your eyes. I see Dr. Emmert for my post-lasik follow up and its always pleasant, quick and professional.
Jan 21, 2019
We have been coming to River View and Dr. Stephanie for five years. Excellent care, state of art equipment, friendly and supportive care and service!
Jan 21, 2019
I'm not going to lie, I always look forward to my visits with Dr. Emmert ! This time I was scheduled with Dr. Batey (I didn't specify a preference and wanted a last minute appt) , he was excellent too! I never doubted his competence and he was very personable. I continue to coming here, because I trust them, I never leave with any doubt in my vision care.
Jan 1, 2019
We didn't have time to do a complete consultation. So it is still early to answer many of these questions. I was impressed by Dr. Emmert's attentiveness to my eye issues. She also has a pleasant way of making one feel more relaxed. Everyone in her office was pleasant and helpful. I am looking forward to seeing if Dr. Emmert will be able to help me. Please send me this survey after the treatment is done. Thank you
Dec 21, 2018
This office is amazing. When you call to schedule, the person on the phone is upbeat, accomodating and informative. When you arrive for your appointment you are greeted with a friendly smile. The optical assistants are knowledgeable and personable, performing testing efficiently. Dr. Emmert is caring, asks all the right questions, performs a thorough exam, offers plenty of opportunities for questions, and is just an obviously genuine person who is also a stellar eye doctor. She is an expert in her field, refers to specialists when indicated, and follows closely any concerns. It is obvious that the focus of this entire office is providing great customer service as well as excellent Eyecare.
Dec 17, 2018
I would never entrust my vision to anyone else but the competent and caring doctors of River View Family Eyecare. I am treated like family each time I enter their practice. We hit the jackpot having them here in albany!
Dec 17, 2018
wonderful professional staff!
Dec 14, 2018
Best crew and service EVER!
Dec 10, 2018
Solid eye doctoring. Informative and professional. Nice front staff. Takes my insurance. Kind about my forgetfulness. Good stuff. I do miss Nancy, but people move on. Keep up the good work, and thank you.
Dec 4, 2018
Great doctor and really appreciate the straight forward approach.
Nov 13, 2018
Loved it here. I haven't been to the eye doctor in quite a while and was a little nervous as I also had concerns with my vision. From the moment I made my appointment I was welcomed and fit into the schedule. The entire staff was amazing and explained some of the new technology that I was excited to try. My nerves left pretty quickly and I felt very comfortable with the whole process. I was also in dire need of new glasses and that process was fun as they have a great selection of frames and lens options. I plan on being a forever patient and really appreciate all the staff does. Thank you especially to Dr. Thompson, Shannon, Kennedy and Colin for making this transition to a new eye doctor a great experience.
Nov 9, 2018
Very friendly staff and doctor. I didn’t have to wait to be seen or process my new glasses. I am very glad I switched eye doctors and will bring my teens in for their appointments
Oct 30, 2018
Dr. Emmert truly cares about her patients. I am an active professional woman in the community in my mid-50’s with “special need” eyes. My prescription is such that it requires special order contact lenses and eye glasses to be worn without contact lenses that are unusually thick and heavy. Dr. Emmert gives me confidence and understanding of my eye health while keeping me current on best solutions and care for my eyes. Insuring equipment in the office is current allows all of Dr. Emmert and Dr. Batey’s patients the comfort of knowing that detecting any eye health issues in early stages is important to them. The genuine - caring employees at Riverview Eyecare reflect Dr. Emmert and Dr. Batey commitment to their patients.
Oct 17, 2018
We love this place and the staff who work here! Everyone is amazing!
Oct 5, 2018
Great service and courteous to their clients. Care about their clients.
Oct 1, 2018
I love the staff at Riverview Family Eyecare! They are professional and personable!
Oct 1, 2018
I love that they take care of me when I need them. Thank you.
Sep 29, 2018
Everyone in the office was professional, personable and knowledgeable. Dr. Thompson was a delight to talk with and she was very thorough and good at explaining things to me. All in all a very good experience. Thanks!
Sep 11, 2018
I felt the staff were very friendly. I wish the options for my lens would have been mentioned, because I had to ask.
Sep 9, 2018
Everyone was wonderful, will definitely be coming back and referring others.
Sep 6, 2018
I’m grateful that Dr. Emmert has specialized training to treat my lazy eyes.
Aug 31, 2018
Great experience as always.
Aug 24, 2018
Very kind and professional,thank you for helping me out.
Aug 22, 2018
Great service! I thought the examination was thorough and productive. They took the time to get it right.
Aug 22, 2018
The best place I've ever gone for an eye exam!
Aug 17, 2018
Awesome! Dr. Emmert was so attentive and made my daughter feel at ease! Thank you!!
Aug 17, 2018
Great experience! Everyone was friendly, patient and so understand! Totally great experience! First rate care.
Aug 17, 2018
Every part of the visit was excellent, from the reception to the exam, to the ordering of the glasses.
Aug 16, 2018
Dr. Emmert and staff are always so friendly and helpful. When I have questions, they have answers and take the time to explain the physiology of my eye and how they work.
Aug 16, 2018
New patient, and the reception was very professional and friendly. Dr.Stephanie, is sweet and caring. She walked me thru everything that she was going to do. I got contacts and the staff was very patient with me when it took me a little longer to get them in. Great office and staff! Will recommend this office to anyone! Thank you Dr. STEPHANIE and staff!
Aug 12, 2018
Excellent service, helpful and knowledgeable staff and deeply learned doctors. I will be going back.
Jul 31, 2018
Dr. Emmert is always incredibly friendly, professional, and helpful. She does a wonderful job explaining her process and my visual and medical needs. I look forward to my exam each year.
Jul 20, 2018
Always treated well and all our needs are taking care of quickly. We have been coming here since they opened and I can't imagine going anywhere else.
Jul 17, 2018
We have been coming here for 3 years now and love it! the care we receive is superb and my kids actually enjoy their eye exams. The staff is warm and friendly and helpful with determining our insurance benefits. Highly recommend.
Jul 10, 2018
Excellent care and customer service! We have been coming here for 3 years now and love River View Family Eye Care!
Jul 10, 2018
As always Dr Emmert is very personable and skilled. I am glad that I found her and the office!
Jun 30, 2018
Dr. Emmert is wonderful, she truly cares about her patients. She has taken more time to ensure that my prescription is perfectly tailored to meet my vision correction needs, than any other eye doctor that I’ve ever seen, and I’ve been seeing eye doctors for over 30 years. Her right hand gal Niki, has done a great job working with my insurance provider for me, and explained in detail, which items and services would and would not be covered. Caroline and Sarah are pretty great too. I would recommend her and her staff to anyone.
Jun 28, 2018
I would highly recommend this office to anyone. Very friendly staff and such a wonderful doctor.
Jun 27, 2018
We love River View Family Eyecare!! Both Dr Bates and Dr Emmert see our whole family!! Their support staff are so helpful and friendly as well, couldn't ask for more!!😊
Jun 21, 2018
review was great, helped me find what was my problems we're. She also fixed it by using her amazing brain to come up with something that is helpful.
Jun 21, 2018
Staff was very nice and helpful.
Jun 19, 2018
Was really nice to see you again. I appreciate your knowledge and genuine caring for your patients. You and your staff are always smiling and friendly.
Jun 8, 2018
Dr. Emmert is fantastic! She is knowledgeable and fun to work with. I look forward to every appointment.
May 29, 2018
My brother was referred to River View by the Lion's Club and I decided to schedule an appointment for myself - and I'm glad I did! Everyone I came into contact with was friendly, helpful and above all else KIND and CARING. I made a conscious decision to switch providers because my former clinic had gotten too big and wasn't caring about their patients in my opinion - that is not the case here. Dr. Emmert truly does care and that is evident at both my visit and my brother's visit. THANK YOU TO ALL OF YOU!!!!!
May 18, 2018
My husband and I had a great appointment with Dr. Emmert and her staff! We were both very pleased with the quality of care and attention--we had appointments at 8:30 and 9:30, but since we showed up at 8:00 to check in, we were both in the middle of our exams before 8:30. This was by far the most thorough eye exam I've ever had, and between the tests and the imaging I got a lot of information about not just my vision, but my eye health as well. Suddenly a regular eye exam seems a lot more valuable than it did when I was just thinking of the binary "Do I need glasses or not?" Everyone at the office was helpful and patient with discussing all the options for my husband's new glasses. Highly recommended!
May 16, 2018
Very friendly and easy to understand, was well informed.
May 4, 2018
First time patient & very pleased. Easy to schedule an appointment, Dr. Emmert was thorough and provided excellent care. Ordered my contacts and my new prescription is better than ever!
May 1, 2018
Very friendly, thorough and professional
Apr 20, 2018
The office was friendly, knowledgeable, and not high pressure. I got two pairs of glasses for very reasonable price. The woman helping me choose my frames just kept giving me options to try and never tried to sway my decision. I tried on a lot and never felt like they were put out from my indecision. Great experience, would recommend River View.
Apr 20, 2018
I am ecstatic with my choice to use River View Family Eyecare for all my eyecare needs! The doctors and staff exceed my expectations for customer service, and every visit is thoroughly explained so that I know exactly what is going on and how it can be addressed. I have never had a negative experience and would immediately recommend them without hesitation to ANYBODY.
Apr 19, 2018
We love Dr Emmert and Dr Batey!! They are so patient with our kids, couldn't ask for more!! As an added bonus, their office staff are wonderful as well!!
Apr 18, 2018
I ALWAYS LOVE coming in for my eye exam! EVERYONE that works here is AMAZING! Kelly as always is very personable & knowledgeable. I will never go anywhere else! :)
Apr 17, 2018
Overall outstanding experience. Dr was very informative and willing to answer questions. Front office staff was very knowledgeable and patient.
Apr 16, 2018
Great fast service and happy friendly people 😊 always have a good experience with river view family Eyecare 👍🏼
Apr 16, 2018
Every appointment at River View is comprehensive and informative. Everyone who works there is incredibly helpful and pleasant to work with. I leave feeling that time has been taken to fully evaluate my eye health. I learn so much about eyesight at my visits.
Apr 13, 2018
I thought the service was great and I'm really excited about getting my new glasses thank you so much
Apr 10, 2018
Amazing Service! I was scheduled with Dr. Emmert; she wasn’t available, but Dr. Batey saw me in her absense. What a team, he was equally as wonderful as Dr. Emmert.
Apr 9, 2018
Everything was explained very clearly. I felt very supported and anticipate great results!
Apr 8, 2018
Dr. Emmert has been wonderful about explaining everything going on with our son's vision clearly and setting out a clear plan for treating the issues. He is comfortable in the office and works hard with the team to improve his sight and health. I'm glad we found them and encouraged about the future working with them to improve our son's vision.
Apr 6, 2018
Very impressed with everyone we worked with. From the front staff to the tech that did tests for the doctors, but expesially the doctor herself . She was great with my son, I was so impressed how she kept engaging him to get the test results she needed!
Apr 2, 2018
Very good service and nice and quiet which is good and nice and clean. Always nice visiting this place and enjoy being a customer.
Apr 2, 2018
I always feel like Stephanie is really caring about my eye sight and she is always very friendly and so is her Staff thank you Stephanie
Mar 28, 2018
Dr. Batey was thorough, and he answered all of my questions. I didn't feel rushed, and felt it was quality time. Thanks, Dr. Batey!
Mar 19, 2018
I liked visiting your facility, everyone was very pleasant to deal with, DR Emmert was very thorough with her tests and I'm happy with her findings.
Mar 9, 2018
Very professional and personable.
Feb 23, 2018
Exceptional service and wonderful compassionate care!
Feb 23, 2018
Outstanding experience! Dr. Emmert provides excellent patient care and customer service. Her office staff are friendly, helpful and knowledgeable.
Feb 19, 2018
Very through and Professional
Feb 18, 2018
Very throw, explained all procedures completely and the entire staff was outstanding.
Feb 8, 2018
The staff is very friendly and Dr. Emmert always takes her time to make sure my needs are met. I could not be happier with the service I receive every time I’m there.
Feb 4, 2018
I found my experience at River View to be absolutely wonderful, it began when I walked in, I received a warm and welcome reception at the front desk. It continued through the rest of my appointment, but most of all, I felt that I was listened to, and all of the concerns that I had were addressed thoroughly. Information about the findings from my examination, and the why and how, about future treatment and a plan moving forward were explained wonderfully. I will absolutely refer friends and family. Thanks for the great experience.
Jan 31, 2018
Friendly staff, professional service that anyone can see.
Jan 30, 2018
We love Dr Emmert!! She is so patient with kids and explains everything so well!! Highly recommend River View Family Eyecare!!
Jan 25, 2018
I appreciate the consistent professionalism and quality of service I have received from your office over the years. The friendly staff combined with up-to-date information I receive about my eye health makes each visit a pleasure. Thank you ~
Jan 24, 2018
I have the utmost trust in River View Family Eyecare and always enjoy my visits. I bring my entire family here for a reason and will continue to do so for many years to come.
Jan 19, 2018
Dr Emmert’s consummate professionalism and incisive knowledge are matched only by her effusive and vivacious personality. She is bubbly, gentle and clever with kids and maintains laser focus on developing and innovative trends in the industry. Go see her!
Jan 19, 2018
I am so impressed by Dr. Emmert. She explains everything very well and you can clearly see how passionate she is about what she does. Madeleine loves her and I love her too already!
Jan 16, 2018
Always prompt with my appointment time, courteous and professional. I always feel like i'm the only patient that receives attention while it's 'my turn' to meet with Dr. Stephanie
Jan 15, 2018
Thank you Dr. Emmert and staff for providing such professional and great care.
Jan 13, 2018
I was very pleased with Dr Emmert's evaluation of my vision and the possibility I might need or not vision therapy. However, I have not been emailed any exercises concerning the findings to help me correct some of my problems and feel that after doing these prescribed exercises a month or so I should have a follow up to see if there is improvement or not.
Jan 12, 2018
Very good job, Very through I recommend them to my friends
Jan 8, 2018
In the words of a 4 year old , " I want to go back to the eye doctor, she's kinda sweet, she's a good doctor, and I want to play with the toys!".
Dec 28, 2017
This was our first visit at River View and I was totally impressed with Dr. Emmert and her staff. Everyone was so warm and friendly, along with fast and efficient! Dr. Emmert interacted with my daughter so well throughout testing and it helped her to feel comfortable and confident. She loved her doctor as well!
Dec 15, 2017
Another thorough appointment at River View Family Eyecare
Dec 11, 2017
Fantastic visit as always!! Wonderful front office lady from Georgia.
Dec 10, 2017
Amazing office, friendly and helpful staff. I would wholeheartedly recommend Dr. Emmert to anyone looking for an eye doctor. She is knowledgeable and genuinely cares about her patients; and it shows. She explains the exam well and gives plenty of opportunity for questions. The office itself is furnished with the latest equipment and it is obvious that Dr. Emmert is well trained and ready to treat any concerns you may have.
Dec 4, 2017
I give you all a very high 5 stars
Nov 28, 2017
I always enjoy visiting with Dr. Emmert when she does my eye exam.......plus she knows exactly what she is doing and explains it clearly so I can understand. thanks
Nov 10, 2017
You guys did great . Very kind and welcoming eye doctors.
Nov 6, 2017
Love them! Which is rare to feel that way about your medical professionals. Friendly, personal, attentive, timely all things that mean alot. Helped me with some long standing issues nobody else ever addressed. We are lucky to have them in the area.
Nov 3, 2017
The doctor worked really well with a kindergarten aged boy who wanted to know how everything worked rather than sit still for his exam :) She explained and was patient, and he did really well with the exam.
Nov 1, 2017
Always a super frendly staff and they take the time needed with each patent to explane and understand care and needs i am picky on my glasses and loved my old pair witch they did not have so they got online and found them and ordered them in for me
Oct 23, 2017
Very friendly and overall just great
Oct 6, 2017
Dr. Emmert’s focus is providing the best care she can to her patients. She always listens and offers professional and sound advice. Thank you for taking care of us!
Sep 29, 2017
Dr. Emmert is very friendly and was super thorough with my eye exam and explaining her findings.
Sep 29, 2017
Very satisfied with the total experience.
Sep 19, 2017
I always enjoy my visit with Dr.Steph that isn't very professional but that is what we always called her hope she doesn't mind. Sorry if it offended you Dr.
Sep 18, 2017
Amazing care! Dr. Emmet took so much time with me and my children. She and her staff is very personable and professional.
Sep 18, 2017
Dr. Emmert took the time to understand my son's unique eye/vision history. She did not have canned responses ready, but instead considered all the information and applied her knowledge and experience to his case. I feel confident that she really will seek out the best information that is available to help our son, as she said she would.
Sep 14, 2017
Friendly doctors and staff. Knowledgeable and good about sharing the different parts of the exam while telling about the eye health while looking at the pictures of the inside of the eye.
Sep 12, 2017
Love your ability to send me reminders for my upcoming appointments. It is so helpful with a busy schedule. Your staff is friendly and helpful. They make you feel like part of the family.
Aug 30, 2017
A big thank you to Dr. Emmert, as always, the exam and the professional services were beyond any expectations and I am very pleased and for sure would recommend River View Family Eyecare.
Aug 28, 2017
As always, exceptional service. All of my questions answered and explained in a professional manner that was easy to understand. Love the service I get here.
Aug 25, 2017
The goal of vision therapy here is mastery. Standards like these can only lead to excellence. We are impressed with Dr. Emmert's knowledge and dedication to her patients.
Aug 24, 2017
Riverview Family Eyecare took the time and patience to see my special needs son. They explained everything before hand, and really gave an effort to make sure his exam was accurate. I appreciate their dedication to excelence under less than ideal circumstances. Thank you for making the eye doctor an exciting new experience. We are forever grateful.
Aug 9, 2017
Dr Stephanie was so personal & professional and answered all of our questions. The staff was also super helpful, just an all around GREAT experience, we are excited to be new clients!!
Aug 7, 2017
I love everyone in the office! I always have the best experience at River View!
Jul 11, 2017
You and your entire staff are very professional and informative. My only regret is you don't treat glocoma - would really like to have you on my team as i work thru this problem!!
Jul 4, 2017
Could not have been more pleased! A wonderful friendly staff and Dr Emmert is so upbeat and encouraging. Looking forward to vision therapy and could not be more pleased to finally have a diagnosis and a plan to improve my vision after so long struggling with it and the physical effects it causes.
Jun 29, 2017
It is always a pleasure to need with Dr. Emmett for an eye exam. She always explains the process and is very thorough with details on my eyecare needs. It is a pleasure to go into their office as everyone is very warm and friendly. Nancy is especially helpful in finding the eyewear that looks the best for each person. Our family of five appreciates Riverview.
Jun 23, 2017
Very considerate and caring doctor.. she considers my personal needs and limitations with my eyes comes up with Creative Solutions.
Jun 23, 2017
I bring my whole family here for a reason. You're always greeted with friendly and competent staff members. I have had to pleasure of seeing all the Drs at this practice and you will not be disappointed. My 3 year old wears glasses and absolutely adores the optometrist, Nancy. She helped him pick out 2 amazing frames, always gives great advice and really takes her time answering ALL of our questions. We will continue to go here , because we love every visit. It is the best feeling when you have 100% confidence in a provider , especially when your children are involved.
Jun 23, 2017
Dr. Emmert is phenomenal with children. I have nothing but good things to say about my experience at Riverview Family Eyecare.
Jun 23, 2017
Dr Stephanie Emmert is very knowledgeable and passionate in her work. She is searching for the optimal treatment for each patent to reach the best results. I can highly recommend Dr Emmert as an excellent specialist.
Jun 11, 2017
Five stars to Dr Emmert and her staff. Dr Emmert listen to my concerns and took a lot of time to help me understand what was going on with my vision.
May 26, 2017
Always great! I've been a long time patient/customer - Dr. Emmert and staff are always awesome. She is consistently interested in having a patient focused solution and is willing to try creative ways to get there.
May 19, 2017
Even though I went through a non-profit agency to get help with eye care, I was treated as an insurance paying person, with respect, dignity and care. I am deeply impressed and recommend River View Family Eyecare.
May 10, 2017
I love that they were so patient with Kurt and willing to work with him. Also to explain what may be going on with Kurt in terms that I understood.
May 1, 2017
I absolutely LOVE this place! I have been provided THE BEST service and will never go anywhere else! The frames selections are amazing and you can find frames here that you just cannot find anywhere else! The team that works there are always extremely nice and knowledgeable. I recommend this place to everyone!
Apr 20, 2017
Amazing staff, super clean office and never a wait, even when super early to our appointment.
Apr 11, 2017
great service as always and very friendly and very clean office which is nice.
Apr 3, 2017
Outstanding customer service! Dr Emmert and staff go above and beyond. Great office and awesome people. Thank you.
Mar 28, 2017
It was a great experience I felt heard and everything was explained to me well.
Mar 28, 2017
So, this is child number three that needed glasses and I can't say enough about Dr Emmert and Dr Batey!! They are both so patient and just amazing with kids!!
Mar 28, 2017
I was very pleased with the time, effort, and good attitude of Dr. Emmert at my annual check-up. She went above and beyond to answer all of my questions and make sure I was happy with the lenses I was getting. She was patient, and helpful with the information she shared with me.
Mar 21, 2017
My new prescription wasn't working and Dr. Emmert got me in and quickly determined the problem and got new lenses ordered.
Mar 4, 2017
A practice of quality professionals that cares about you!
Feb 20, 2017
I had a very professional appointment and was completely satisfied. Tina Withrow-Robinson
Feb 17, 2017
I felt informed and listened too at my appointment. I am a new patient and really appreciated being treated welcomed and respectfully by the receptionist, nurse assistant and Doctor. I will be back and recommend you to others.
Feb 15, 2017
I have pretty good vision and no eye health issues, but I love coming here for routine check-ups. I had the Optomap scan done for the first time, and it is the coolest thing! River View has great technology and I feel like I am getting a thorough exam. Both Dr. Emmert and Dr. Batey are fantastic- personable, genuine, and respectful. I learn so much about general eye health and vision during each appointment.
Feb 9, 2017
Lovely people in a lovely office. I'm sure you can get glasses at some of the chain stores for a lot less but the wonderful personal service at River View Family Eyecare is hard to beat.
Feb 7, 2017
This is hands down the best medical office experience! Everyone is kind, friendly, patient, professional and extremely knowledgeable. I cannot say enough kind words about this office and I highly recommend it!
Feb 6, 2017
We love Dr Emmert and Dr Batey!! Such a great team and so patient with my kiddos!!
Jan 31, 2017
Everything was great. Fast, smooth, and extremely helpful and friendly staff.
Jan 27, 2017
My Fiancé, Dwaine and I, had an excellent experience at River View Family Eye care. We experienced exceptional patient care and customer service. Dr. Emmert explained everything in a simple and easy to understand way and was very up-beat and friendly. We liked how her staff explained each procedure very well. This was Dwaine's first exam and he has a great experience. I will recommend this practice to anyone who is looking (No pun intended ;) )
Jan 17, 2017
I would highly recommend Riverview Family Eyecare. All staff are professional and patient focused.
Jan 16, 2017
There is a reason I continue to come back every year, I have complete confidence in my care at River View Family Eyecare and thouroughly enjoy my visits to the office.
Jan 13, 2017
I was highly impressed with the staff and Dr. Emmert. All were very professional and the entire experience was pleasant. Would recommend to my friends and anyone needing eyecare.
Jan 5, 2017
Excellent service. All staff explained with details the all process
Dec 28, 2016
I had a very informative and thorough eye examine.
Dec 28, 2016
The staff is friendly and very helpful. I look forward to returning to get my glasses.
Nov 29, 2016
Love this place. Favorite eye doc.
Nov 22, 2016
Dr. Emmert made me feel so comfortable and answered all of my questions. She is great and I have scheduled my husband an appointment with her.
Nov 14, 2016
Wonderful optometry clinic! Dr. Emmert is wonderful and so helpful.
Nov 4, 2016
Simply amazing experience! Made me feel comfortable at the same answering all my questions;) would recommend !!
Oct 31, 2016
Probably the most amazing Optometrist office I've ever been too. The staff, the office, the doctor are all welcoming and super friendly and knowledgeable. Never mind the fact it smells amazing in there:) Everyone made my 7 year old feel super relaxed and welcomed. Thank you ladies so much.
Oct 26, 2016
The people in this office were amazing! They even brought my husband coffee. Have never had such amazing service at an eye clinic. This will be a permanent place for us after years of trying different places.
Oct 21, 2016
Very happy as a pt they got me in quick and took care of my needs very nice staff and very clean office
Oct 18, 2016
Always friendly patient centered care and information
Oct 11, 2016
It's always a great experience seeing Dr emmert. It doesn't feel like she over diagnosis which I have experienced at other offices. I feel like the whole office cares about my experience and eye health.
Oct 3, 2016
The staff is friendly and the lobby is welcoming. I always appreciate the fact that they office keeps to a schedule and you are seen at your appointment time.
Sep 9, 2016
Dr Stephanie Emmert was great! Super knowledgeable and easy going.
Sep 9, 2016
Great and personable staff.
Sep 9, 2016
Professional, friendly, knowledgeable, helpful, will go the extra mile to make sure it's right.
Aug 26, 2016
No wait and a quiet office. This office is very customer service oriented. There was no pressure to buy more than you needed and great assistance in getting what you wanted.
Aug 20, 2016
A lot of people are afraid of going to the eye doctor's, but you all made the visit very fun and relaxed. It was very informative and everyone made me feel very welcomed.
Aug 18, 2016
I received a much more thorough eye exam than ever.
Aug 17, 2016
The visit was so easy and we were a little bit nervous about the changes to our insurance since Lester retired and it was a breeze. Thank you ALL.
Aug 12, 2016
The staff at Riverview were very cordial and made me feel welcome. I was treated with respect and everything went well. The only problem was the glasses took a little longer to arrive than expected.
Aug 3, 2016
Dr. Batey was very courteous and professional as well as the supporting staff. I would definitely recommend!
Jul 15, 2016
A very wonderful experience. Excellent care so far.
Jul 9, 2016
Whenever Gavin comes in to have his glasses adjusted, he is always treated very kindly (he is 8 years old). Everyone takes the time to listen to him and make him feel important. As his mother, I really appreciate the service we receive! We are currently driving from Salem for these appointments, and we don't mind at all because of the WONDERFUL service we receive!
Jul 7, 2016
Feeling much more at ease now. Made an emergency appointment because I wasn't sure if I had damaged my eye...or if it was something else. Luckily, the cornea was damaged but already healing. Thank you, Dr Emmert!
Jun 21, 2016
Always good to visit with Dr. Emmert. I really liked the young lady that did the initial eye testing and questions. What a pleasant lady!
Jun 17, 2016
Nancy is always absolutely fabulous. Having her greet patients is a wonderful experience. She is truly invaluable to your practice.
Jun 9, 2016
I have new progressive sunglasses that are the BEST, they fit comfortably and most importantly I can see! The way the progressives were 'set-up' are perfect for driving and reading in the sun! Stephanie Hagerty
Jun 2, 2016
I feel very lucky to have found Drs. Batey and Emmert. Discovering the glaucoma at 18 was a pretty scary ordeal. It's so incredibly important to have a doctor that understands the urgency of/in dealing with this disease, staying on top of things, closely monitoring the pressure, etc. Dr. Batey, really gets That. He, Dr. Emmert, and their staff really let me feel that I'm in the Best of Care. Thank you all so much for helping me through this challenging journey with glaucoma.
May 20, 2016
The team at Riverview is top notch!
May 20, 2016
Friendly and efficient staff! I highly recommend this ophthalmologist office it's the only one I'll take my family to for all our eye glasses and exams. They are very patient with my youngest daughter who is special needs and needs a little more patience and time. So, if you're needing a new pair of glasses or just an eye exam I would check them out.
May 19, 2016
I came to the office not knowing what to expect in the way of prices as I did not know whether my eye med coverage was one that was accepted by your office. I do feel that the cost of the glasses was high as I could have gotten them at another place for about $200.00 less.
May 4, 2016
The feel of your office made me see that you care about the atmosphere in an up to date way. But what is more, I felt the care was fantastic. He took the time to do a thorough exam and did not make me feel rushed in any way when I had questions. Thank you.
Apr 29, 2016
Appointments are always on time, never a wait to see the doctor and the through exam is like none I've experienced.
Apr 26, 2016
Dr. Emmert is amazing. She is a great listener and expert in her field. I have been so happy with my glasses and contacts. Thank you! - Andrea Fahy
Apr 22, 2016
You are taking time and patience to work with customers to make sure they are completely satisfied with the results.
Apr 14, 2016
What a great experience! Riverview's staff was very friendly and professional. They took the time to understand my needs and explain my options. I was referred to them by my father and would recommend then to all my friends and family.
Apr 14, 2016
I appreciated the time took to figure out my eye issues that had been largely ignored for years by my former optometrist. I felt like I had more information and direction in treatment and remediation.
Apr 9, 2016
Excelleny and friendly staff. Adjustments to glasses made in a timley manner.
Apr 9, 2016
Dr. Batey is very thorough, he explains everything. His staff is very friendly, knowledgeable and professional!
Apr 8, 2016
I referred you to four people on my way home (my whole family).
Apr 5, 2016
Great modern decor in the office, very nice atmosphere! Everyone was so pleasant and nice! We felt very welcome and were very happy with our experience.
Apr 1, 2016
I refer people to your business EVERY DAY! I love the service, selection of frames and overall atmosphere! Nancy is THE BEST glasses expert around and both Kelly and Stephanie are AMAZING eye doctors!
Apr 1, 2016
Patient. They stayed after hours to make sure I had the right glasses
Apr 1, 2016
All of the staff were very nice
Mar 31, 2016
Your service was great, pricing not so mu ch. Felt like I was in a progressive commercial with everything so white and modern looking lol
Mar 31, 2016
Knowledgable, Welcoming, Kind, Professional, Capable, Caring. And very clean :)
Mar 26, 2016
She has a lot of fun and looks forward to next appointment
Mar 25, 2016
Everyone was very friendly and I appreciated the text, email and phone call reminder for my appointment.
Mar 25, 2016
I felt that Dr Stephanie was truly concerned about my eye sight and took extra steps to clarify the health of my eyes.
Mar 18, 2016
very clean. Also great staff.
Mar 18, 2016
Trying to get my husband to go to you guys!
Mar 16, 2016
Friendly people, nice clean & welcoming place!
Mar 15, 2016
Professional and knowledgeable staff. The clinic was very clean and equipped with technology ensuring an extensive eye exam. I felt very reassured about the health of my eyes after my appointment.
Mar 14, 2016
River View Famiy Eyecare has very knowledgeable staff, and great customers service. There was no pressure to buy andything fancy, but it was nice to know it could.
Mar 13, 2016
River View Famiy Eyecare has very knowledgeable staff, and great customers service. There was no pressure to buy andything fancy, but it was nice to know it could.
Mar 13, 2016
Very professional, friendly and thor
Mar 12, 2016
Professional, compassionate, knowledgeable. Plus they laughed at my bad jokes. That takes guts ;)
Mar 5, 2016
The staff is friendly no pressures and dr battie is great
Mar 3, 2016
Very professional which gave me confidence in your practice
Feb 20, 2016
I truly enjoy the friendly staff and of coarse the great care provided. I keep coming back because River View Family Eyecare is simply the best!
Feb 19, 2016
The office has such a friendly demeanor and the employees are phenomenal.
Feb 18, 2016
Dr. Stephanie gave me freedom from pain which makes all the difference in the world
Feb 13, 2016
I had a great experience! I felt confident in the frames I chose, and will be back soon for prescription sunglasses!
Feb 8, 2016
Dr. Emmert is efficient, intelligent, caring, and able to explain complex vision issues in depth and at a level easily understood. Much appreciated~
Feb 6, 2016
The staff is very helpful and knowledgeable . I always leave feeling hopeful and positive about my condition.
Feb 6, 2016
Great Office All staff are very professional, friendly and patient focused.
Feb 6, 2016
Both a professional and caring atmosphere.
Feb 5, 2016
I love how detailed you guys are when I have questions or want to further understand a process or piece of equipment. Your office is very comfortable and staff are very friendly.
Feb 5, 2016
I am proud of Steph and Kelly!!!
Feb 5, 2016
You couldn't have a friendlier staff.
Aug 29, 2015
Your staff is so welcoming and friendly. The thoroughness of Drs Batey and Emmert is notable. My husband I actually say, " We get to go to the eye doctor!"
Aug 22, 2015
I was taken care of very professionally and felt like my personal needs were being met. I wasn't just a number.
Aug 21, 2015
Everyone in the office was so kind and friendly. That really put my child as ease.
Aug 20, 2015
All the staff was very friendly and knowledgeable, the facility was clean and modern, equipment was current. Dr. Emmert was so kind, knows her stuff, made me feel comfortable and answered all my questions and concerns and I finally found someone that actually took my eye problems seriously. I can't wait to see again!
Aug 14, 2015
I even enjoyed a cup of coffee while waiting for my husband.
Aug 14, 2015
Everyone that I came in contact with was very friendly, welcoming, and knowledgeable. I left my appointment feeling like I would definitely want to come back. I will also recommend it to my friends and family that are in search of eye care. Also very clean and that is super important to me!
Aug 14, 2015
Attentive care and detailed explanations
Aug 10, 2015
Professional and friendly service. Procedures and evaluation results are thoroughly explained. Records to monitor progress and changes over time are a valuable part of the service offered.
Aug 6, 2015
You handled my daughter, Cathy Sullivan's, concerns and needs so well last summer that when I had an eye concern, there was only one choice-Riverview. I just moved here seven weeks ago and was pleased how quickly you scheduled the appo
Aug 3, 2015
Thanks for working me in at a moment's notice.
Aug 1, 2015
Very positive atmosphere. I appreciate your cheerful and personable staff!
Jul 23, 2015
The examination is very thorough!
Jul 18, 2015
I felt like you were really kind and cared about me and my vision situation. I was so glad you were able to offer help others couldn't. thathanked
Jul 16, 2015
It's a well run office....pleasant & well organized staff!
Jul 8, 2015
Very attentive and informative. Incredibly kind staff. A++
Jul 7, 2015
Very profession and friendly. Will be coming back for all my vision needs.
Jul 4, 2015
I feel well taken care of by you.
Jun 25, 2015
The entire team is great and you always take care of my family.
Jun 23, 2015
Great service very friendly
Jun 12, 2015
Everyone was very friendly and kind, and Dr. Emmert gave me a very nice explanation of my condition that I was not aware of at all and suggested treatment with a positive outlook. Thank you so much for being supportive.
Jun 11, 2015
I love the whole office. They are all professional but make you feel very special and are so attentive. I feel really blessed to have discovered them...
Jun 8, 2015
I left my appointment feeling like this must be a great place to work as everybody in the office is so pleasant.....professional & yet so nice to interact with!
Jun 6, 2015
Dr. Kelly Batey is a very skilled and knowledgeable optometrist working with state-of-the-art equipment and very pleasant and engaging people in an attractive physical environment.
Jun 4, 2015
Friendly hometown atmosphere! I always recommend Riverview to anyone looking for an eye care facility in the area! Everyone in the office awesome!
May 30, 2015
Too many to list! Everyone was courteous and friendly, clean office, excellent care. I will certainly try and get the word out!
May 29, 2015
Excellent service. The best I've had in a long time! Thanks so much!
May 23, 2015
Very friendly and professional staff.
May 22, 2015
Dr. Emmert and the staff took time to explain the tests, and made sure that any questions we had got answered. Very helpful and friendly!
May 22, 2015
Dr. Batey really cares about getting the best results possible for my contacts. I appreciate his time and patience in getting my prescription right.
May 21, 2015
Dr. Emmert was a very warm and easy to talk with doctor. I was very pleased with my appointment and felt like she truly cared about the well being of my eyes.
May 18, 2015
Friendly staff, beautiful office!
May 15, 2015
Friendly, Knowledgeable Staff..genuinely interested in finding you the glasses that look good and fit well!
Apr 29, 2015
Knowledgeable and friendly!
Apr 25, 2015
Dr Emmert is so very patient and kind to my children! She doesn't Rush them and has a gret sense of humor that puts them at ease!
Apr 14, 2015
I really liked Dr. Emmert, she was very thorough and explained all of my options very well. I'm looking forward to my custom contacts!
Apr 14, 2015
Stephanie Emmert was very knowledgeable and presented a good plan to meet my needs and help me work toward better eye health.
Apr 14, 2015
The staff is extremely personable! Dr. Emmert takes time to actually have a conversation with you.
Apr 11, 2015
The professionalism of each member of the team with the added strenght of a genuine warm personal regard for each patient.
Apr 4, 2015
I would refer and do refer everyone to this place!
Apr 3, 2015
Very friendly and professional.
Mar 31, 2015
I feel very comfortable asking questions. I remember Dr Emmert asking, is there anything else I can do for you - I did not feel rushed or cut off.
Mar 31, 2015
The entire staff was knowledgeable, courteous, and friendly. The appointment moved quickly and everything was clearly explained as we went along.
Mar 21, 2015
The staff is very personal and professional. I would highly recommend River View
Mar 20, 2015
Very thorough exam. Dr. Barry is a very sharp optometrist - my eyes thank him. :)
Mar 19, 2015
Friendly and very knowledgeable. I felt everyone was a professional.
Mar 19, 2015
I have two compliments. First, the staff was not only incredibly friendly, but very professional. Additionally, the cost for service was a third less than I expected. I would HIGHLY recommend everyone.
Mar 2, 2015
Nice people and relaxing atmosphere .
Feb 28, 2015
You are all awesome and make a great team!
Feb 27, 2015
Loved the lady who helped us with glasses! She was so friendly and up beat!
Feb 21, 2015
Excellent and professional care and I love my glasses! I am still amazed at how smooth the adjustment was to wearing transitional lens. I attribute that to having great service , RX and quality of glassas!
Feb 19, 2015
The staff and Dr.Stephanie are cheerful and very helpful to my needs.They are knowledgeable in what they do.Made me feel comfortable.
Feb 17, 2015
Everybody was nice and smiled.
Feb 10, 2015
friendly and very attentive
Feb 8, 2015
Fantastic friendly professional service!!
Feb 6, 2015
We always have the best experiences! This was an emergency appointment and the Dr. is by far one of the most knowledgable, professional and compasionate people I have met. My 4 kids love going to get their eyes checked.
Feb 4, 2015
you are solving a big problem for me
Feb 3, 2015
Thank goodness for our family we ended up here with Dr. Stephen Emmert and Dr.Kelly Bayte. Their team always treat us like we apart of their family. There is NO pressure, and all of our questions are answered with up most professionalism.
Feb 2, 2015
I felt so well taken care of and welcome the comfort I can now have with these new lenses.
Jan 30, 2015
Stephanie Emmert had a wonderful "bedside" manor and your office is warm and welcoming.
Jan 27, 2015
Friendly, professional staff.
Jan 25, 2015
How can I top my heartfelt appreciation of how you changed Raina's life?
Jan 21, 2015
Your office staff is very friendly and Dr. Emmert remembered from my appointment last year I was interested in contacts. And is willing to work with me to see if this is what I will continue to pursue. Thank you.
Jan 17, 2015
I'm treated like family every time I enter those doors. The quality of care is outstanding and the wide selection of fashion forward frames makes it an experience worth repeating. I'd never entrust my eye health to any other place. River View Family Eyecare, I'm here to stay!
Jan 16, 2015
Extremely welcoming and knowledgeable
Jan 16, 2015
The staff is very gracious and friendly.
Jan 13, 2015
This office is so well rounded. You walk in to a clean and modern office, always greeted by friendly staff, never waiting a long time to be seated, always getting the optimum care during your appointment with some of newest equipment, then if you need glasses , lenses, or etc.. You have yet another incredible stuff member who helps you choose the right glasses, explain what everything is, spend an ample amount of time doing so if needed and gives you a break down of the costs. Did I mention you can get texts, emails, and a reminder call!? I have not once left there without a smile on my face. I truly cannot say enough good things about this office. If I had to sum it up on just one word it would be professional.
Jan 10, 2015
Fabulous customer service and care from start to finish.
Jan 1, 2015
Excellent first experience and I look forward to my follow up visit.
Dec 20, 2014
I loved how friendly all of the staff was.
Dec 19, 2014
Had my wife call the next day for an appointment!
Dec 18, 2014
Some how my appointment was lost but when I got home I got a phone call asking if I could make it in about 20 min. I was delighted!!!! That is excellent customer service:-)
Nov 29, 2014
Everyone is very friendly and helpful. You all genuinely care about your clients and the work you do. Kelly did an amazing job with my son. Our son is excited to wear his new glasses! Thank you!! We will definitely refer family and friends to River View Family Eyecare.
Nov 27, 2014
loved the detail of information and explanation given on my condition and the thorough effort and testing.
Nov 26, 2014
I feel very comfortable and confident when I visit Riverview
Nov 21, 2014
Great office, friendly staff/dr. and nice ambiance.
Nov 12, 2014
Quickest eye exam I have ever had while being very thorough. Very happy I didn't have to get any eye drops! =) Stephanie explained everything perfectly so I could understand.
Nov 11, 2014
This team is very patient and thorough. I always get a consistently great experience with every visit! I especially appreciate how Dr.Stephanie stops what she is doing while she listens and explains. Nancy is so completely spot on with frame selection and explainging pricing options! The new assistant/intern was very pleasant, thoroughly explaining every detail of the procedures she performed. That is awesome work guys!
Nov 11, 2014
Steph (Dr Emmert) is friendly and personable and I have confidence in here ability to correct my vision and give me advise. I like her a lot
Nov 11, 2014
Everything was explained very well and the people were very friendly overall a good experience
Oct 23, 2014