Always feel welcome at Wing Hamilton. Appreciate clear explanation of procedures. I am still in awe of the benefits of technological tools developed over my lifetime. Especially appreciate the guided tour of my retinal eye map.
May 24, 2017
Everyone there was awesome and friendly.
May 23, 2017
Great service. My husband and I both see Dr. Reffner and we are very pleased! She is warm and friendly and her manager Sarah is amazing!
May 11, 2017
Dr. Reffner was very professional and did a great job of finding my problems for me. She and her staff made me feel right at home and at ease at my appointment.
Apr 29, 2017
Very friendly and helpful
Apr 26, 2017
This was my first experience with Wing Eyecare. I was impressed with the courtesy and professionalism of the staff. All paperwork was quickly done; pre-exam expertly dispatched; and wrap-up succinctly handled. Dr. Reffner was outstanding. She took time to explain all procedures and next steps, a welcomed trait. I highly recommended Wing Eyecare and Dr. Reffner!
Apr 20, 2017
I am a returning patient and found the staff to be welcoming and helpful. Dr. Reffner was knowledgeable and put me at ease from the moment she walked in the door. She thoroughly explained the results of my exam and took time to answer my questions. Never felt rushed. Glad to be back!
Apr 10, 2017
Wow! I had a wonderful visit yesterday. Everyone was so kind and helpful and it was a true joy to go to the Dr. Excellent experience at my appointment. I decided to try contacts and Ashley was very patient with me and Dr. Reffner came to check while I was trying my contacts.. Harley was also so good to me and took my current glasses, cleaned them up and tightened the sides. I really felt like it was just a perfect experience at my visit.. Great job, Wing Eye Care!
Apr 7, 2017
Wonderful staff, excellent doctor with exceptional "beside manners". Everyone puts you at ease and also explains everything as they go. I left from the checkup very satisfied and will be back to get my glasses from them!
Apr 6, 2017
Staff was friendly and professional. Dr. Reffner was a clear and effective at communicating information regarding my eye health and treatment choices. This would have been a five star experience except the appointment began about a half hour late.
Apr 5, 2017
I was very impressed by the atmosphere and by the friendliness of the staff members.
Mar 30, 2017
Everyone was very nice and the exam was thorough. The wait time was too long though, more than 30 minutes.
Mar 27, 2017
It was my first visit and i felt like they welcomed me as if i was a part of the family. The young lady helped me search for the right glasses while i was waiting (short time waiting) she took time and had me try several on and even though we thought we had the right part she pulled out a couple more to make sure. What a sweet heart. The doctor was absolutely fantastic, and patience. Than came to the measuring she was just as fantastic as everyone else. It was a great experience - calming, like they accepted me as part of their family.
Mar 20, 2017
Everybody at Wing Eyecare was wonderful!!! The Staff and Dr. Reffner work so great together....You can tell that they love their job, they love taking care of people and they are very honest with all that they have to say!!! I'm so so happy that I went to them when I did, they got me back on the right track! As for me and my family we will only do business with Wing Eyecare from here on out!!!
Mar 18, 2017
Everyone is so friendly. I feel like I've know everyone there for a long time.
Mar 15, 2017
Everyone was very pleasant and helpful. There was no rushing on any aspect from beginning to completion of my exam.
Mar 13, 2017
everyone was great from the receptionist ,the tech, the Dr and the person that fits you for glasses Thanks for a great experience
Mar 9, 2017
The staff and doctor were all wonderful! I really love the machine that takes your picture to compare frames also!
Mar 4, 2017
Dr. Reffner and staff and very knowledgeable, profession and personable. I would not consider going anywhere else for my vision needs.
Mar 1, 2017
Very happy with the service
Feb 27, 2017
Everything was wonderful at my appointment. Everyone took their time in making sure my contacts were the right fit. Kate was so patient and kind and explained everything to me and helped so much in choosing my glasses.
Feb 22, 2017
Dr refiner is great my girls have been going to her since they were very young, now they are in their twenties and continue to go to her! She's just an all around nice person and very professional!
Feb 9, 2017
No wait, great service, very knowledgeable Support in the event of diagnosis of macular degeneration
Feb 6, 2017
The staff was friendly and overall was a nice experience.
Feb 1, 2017
It was my first time seeing Dr. Reffner. She was amazing. She showed me everything I wanted to see that I was worried about and explained everything she found
Jan 14, 2017
Friendly and helpful staff. Very informative!
Jan 11, 2017
Friendly and professional!
Jan 5, 2017
My first appointment with Dr. Reffner could not have gone better - she was professional, caring, and most thorough. I am extremely satisfied.
Dec 30, 2016
I have been a patient at Wing Eyecare for years and schedule an appointment yearly. I spend quite alot above what my insurance covers as I purchase a years supply of contacts and at least one pair of glasses. I alays spend the extra money for the test to see all adpects of my eyes. Dr Winterbottom has been the physician I have seen in the past. This year was a complete different experience. WOW I have no words. I wasted one hour and a half. I arrived early to complete my paperwirk as asked. I waited. I opted again for the test with an additional fee. Once complete I waited. Finally I was taken to the exam room. I waited, waited and waited. After an additional half hour I called Dr Winterbottom's new location. Scheduled an appointment with him. Still waited. Finally I chose to leave. I told the lady who completed my eye test I was leaving and will no longer be a patient at Wing Eyecare. I expect to wait a reasonable amount of time but this experience was ridiculous. It is unfortunate the Doctor and staff doesn’t have the respect for a paying patient. Off to Dr. Winterbottom I go. Barbara Brown
Dec 17, 2016
Dr. Reffner is the perfect mix of professionalism and friendliness. It is obvious that she's a dedicated and more than competent optometrist but I also felt as though we could be friends. I've dome to Wing Eyecare for a number of years and, as always, the support staff is efficient and friendly.
Nov 12, 2016
Extremely good service and friendly environment. I was very pleased and would recommend it highly.
Nov 8, 2016
Much better service than last year
Oct 19, 2016
Service was great and the staff was very friendly! Highly recommended!!
Oct 3, 2016
Above and Beyond the best...... Exam, selection of frames, knowledge, professional atmosphere...... Costs and insurance , everything explained....... Dr. April Reffner is very, very good...... I believe my husband and I have found the perfect eye care place for us...... Tried a few over the years, WING EYECARE. is Heads above the rest....... I would recommend WING to everyone ........... Thanks........
Sep 22, 2016
Best eyecare service I have ever had........Everyone in the office was very efficient and very professional....... Dr. April Reffner is awesome........ Excellent exam.......Best selection of eyeglass frames I have ever seen...... 1st time I can say that from start to finish, Everything was PERFECT........ Can not wait to get my new glasses....... Going back in the spring for a pair of Oakley sunglasses........
Sep 22, 2016
I am very pleased all the way around to the proper greeting and the exam and the glasses fitting. The doctor and the whole staff were very nice. I will definitely recommend to others.
Sep 19, 2016
The service was wonderful and the people were extremely friendly. I absolutely loved it here. I felt like I was visiting friends rather than getting glasses. It was a wonderful experience.
Sep 16, 2016
My eye exam appointment was scheduled for 2:20pm and I arrived at 2:10 pm. I didn't get back to testing area until 3:00 pm. Other than waiting 40 minutes to get back to get the tests done and see the doctor, I really liked the doctor and office staff. All were extremely nice and professional. I ended up having to get glasses and was told they would be in, in about 7-10 days. It is only day 3 so we will see if they come in on time. I have read a few reviews that the wait for prescription glasses has taken longer so we will see. Overall I really liked the facility, office staff and doctor really well. definitely would recommend others to this location.
Sep 12, 2016
Everything was very good except the wait to be seen was a bit long.
Sep 2, 2016
The doctor was very patient and understanding with my young son.
Sep 1, 2016
I have been going to Dr Winterbottom for many many years. I was a little upset to hear that he had left that location. Therefore, this was my first appointment with Dr Raffner. I found her to be professional, friendly, caring, knowledgeable and she put me at ease right away. I left the office very comfortable with the change. I will miss Dr Winterbottom, but I am pleased with his replacement, Dr Raffner. Thank you
Aug 31, 2016
My son and I had a great experience for our first visit to Wing Eyecare. The staff was friendly and knowledgeable and we didn't have to wait long.
Aug 21, 2016
We have been patients at Wing Eyecare for years and we were very impressed with both Dr. Reffner and the optician Ashley. The whole office staff is very friendly and willing to help. We appreciate everyone's professionalism.
Aug 5, 2016
Excellent Visit employees make everyone comfortable
Jul 16, 2016
Very friendly staff. Made the whole process easy from the insurance to the exam!
Jun 24, 2016
Good website and user friendly
Jun 3, 2016
The doctor and the entire staff are professional, efficient and helpful.
Sep 11, 2015
When you first walk in the personnel & Dr.Winterbottom at the Hamilton Office make you feel very welcome. They explain everything they are doing during the test. Dr.Winterbottom tells you about your exam in terms you can understand. I would recommend going to this office to everyone. Gerri K.
Sep 5, 2015