From reminder messaging, thru online welcome forms, thru sign in/ check in greetings, to the initial testing, to the comprehensive exam thru the frame and lens selection, Wing Eye Care Florence location is the professional thru all phases of your vision care.
Apr 21, 2017
The staff is always courteous and very friendly. So willing to help and they make our experience there a success.
Apr 3, 2017
Good visit, always on time.
Mar 30, 2017
I got there early. I was in no rush but they had me in and out in no time. i got out 5 min after my appt time.
Mar 30, 2017
I had a really good experience at my eye appointment. Everyone was very nice and took the time to explain everything they was going to do and was very courteous while running test and asking questions. Dr. Dayringer was so nice and he also explained everything before he did any of his testing. He was very thorough when going over my paper work and medication list. He was very knowledgeable of the auto immune disorders I have and the medications that I was on and that really made me feel like I had put my eye health in good hands. I also had really good help when it came to picking out new glasses.
Mar 29, 2017
The staff always welcomes us at the door with a smile. I love the personalized service that they provide. We have been coming here for years, and they are always professional, polite and respectful of our time. Thank you Dr. Dayringer and staff for another great visit.
Mar 26, 2017
My appointment at Wing was wonderful! The staff was very friendly, the office was clean (and smelled great!), and the selection of frames was numerous! I would recommend them to anyone.
Mar 22, 2017
We enjoyed our visit at Wing Eyecare. My 4 year old can be a bit busy at times; however, no one every seemed bothered by her. Everyone was patient and very kind. We got through the appointment with no temper tantrums. :)
Mar 21, 2017
Everyone was very friendly my Dr Jennifer Michel was so kind and explained everything to me
Mar 8, 2017
Honestly up until today I believed my experience at Wing to have been a positive one. Even though on the date of my exam (2/28) I waited extremely long for my appointment I still thought it was not so bad. At the appointment I was given a trial pair of the same contacts I've worn the past 6 years only the prescription had changed so the doctor suggested I try them out first before ordering. I was told to call them to order my contacts by the end of the week if I felt the new prescription worked out. I hated the idea of not settling my purchase for glasses and contacts together but I decided okay I'll do it. I waited three days and called obut no one was available to help me so they said they would call back but never did. When I went in today (3/4) the quote that was given to me (at the exam) for a year supply was wrong by ALOT , it would have doubled what I would have paid and the rebate that was available to me was also off by 150 dollars. I had made a decision before on the date of my exam to buy a more expensive pair of glasses as well because of this quote. Nothing was offered to me no incentive or much of an apology even by the staff when I had the mistake in writing and it just seemed like no one cared. I have gone to Wing since I moved to KY in 2004 and I've never been this upset by my experience. I will not be returning after I pick up my glasses.
Mar 4, 2017
First time at Wing. Everything else pales in comparison to their service and care. From check-in at the front desk through the final fitting, I was completely impressed. Highly recommend.
Mar 3, 2017
Very friendly and complete.
Feb 26, 2017
Great service!! Awesome staff!!
Feb 26, 2017
Our visit to Wing Eye Care was wonderful! They were very efficient, polite, and thorough!
Feb 18, 2017
This was my first visit to Wing and I am very impressed with the services provides. Doctor Dayringer explained absolutely everything clearly, and was very easy to talk to. The sales rep didn't try to over sell any of the products and explained what our insurance covered and didn't cover. I highly recommend Wing Eyecare!
Feb 11, 2017
The team and the wonderful doctor did a great job, courteous and professional help, thanks very much!
Feb 9, 2017
The doctors and staff at Wing are great. They are prompt and courteous. They do whatever they can to help and make recommendations.
Feb 1, 2017
The most friendly and informative staff and doctors.
Jan 30, 2017
Know what your insurance covers. If you get the wrong person at the end you are in big trouble.
Jan 28, 2017
Wonderful doctors and staff! Best experience by far. I can see again!
Jan 27, 2017
Great experience as always! Everyone very friendly and they take time to explain the process and the results. Very receptive to any questions and extremely helpful. No pressure to purchase new frames if you do not need them. I love going to Wing Eyecare in Florence KY!
Jan 21, 2017
Dr Dayringer always takes the time to explain everything in detail.
Jan 20, 2017
Always a peasant experience due to the welcoming staff.
Jan 20, 2017
Very friendly service and competent.
Jan 19, 2017
I was in and out in 30 minutes. I love you staff and the exceptional customer service they provide.
Jan 13, 2017
This office employs the peppyist smilingest friendliest people ever. The doctor was also great--explained everything she was doing and why it was important. She checked this yrs results against last yrs, talked to me about the very beginnings of cataracts and why no surgery needs to be done now as i have no symptoms.also did not need new glasses !
Jan 3, 2017
Prompt, expedient, yet thorough exam and satisfactory experience.
Jan 3, 2017
It was my first time ever going to an eye doctor and I had a great experience. Everyone in the office was very friendly and helpful.
Dec 23, 2016
Fantastic experience as usual. Great staff and doctors. I will continue as a patient.
Dec 22, 2016
Doctor's visit was fantastic. Quick and easy
Dec 20, 2016
Great experience from start to finish! Dr Jennifer Michael, her assistant and Brittany who helped me pick out glasses, were all terrific!
Dec 15, 2016
WING EYECARE IN FLORENCE, KY MS. JENNIFER MICHAEL AND STAFF TREATS EVERYONE LIKE FAMILY. WHEN YOU LEAVE THERE YOU FEEL CONFIDENT THAT YOUR CARE WAS THE MOST IMPRTANT THING TO THEM.
Dec 14, 2016
This was my first visit as a new patient. My family have been coming to you all for a couple of years. Everyone is very pleasant and performance. I noticed lots of teams work. Great job
Dec 13, 2016
I completely enjoyed my visit at Wing. They took me in asap, i had absolutely no waiting. Went through exam quickly, loved the doctor. She's answered a lot of questions the tech that helped me pick out my glasses was awesome a well
Dec 4, 2016
Very warm welcome. Detailed personal attention Professional service
Dec 3, 2016
Had detached retina and was seen the day that I called.They diagnosed the problem and immediately had me scheduled to see CEI for further treatment. I had vitrectomy to repair retina the same day at CEI. Kenny R.
Dec 3, 2016
A very comprehensive and professional eye exam. I get an exam once a year and don't even consider going anywhere else. I am always treated very well and have any and all questions answered. My wife and I recommend Wing.
Nov 29, 2016
Great customer service, great variety of frames to choose from, very helpful in assistance with help choosing frames. Very polite, proficient and knowledgeable. I was not rushed in selecting frames.
Nov 21, 2016
I was very pleased with my Wing Eyecare appointment. I did not have to wait long for my appointment and I was actually 15 mins. early. My eyecare specialist was very thorough and explained exactly what she was doing and how everything looked. I would highly recommend this business and will continue using them as my eyecare company.
Nov 19, 2016
Very friendly efficient staff. Couldn't be more pleased.
Nov 14, 2016
Everyone is always so nice and friendly, I feel like I get a very through eye exam.
Nov 11, 2016
The staff were very friendly and professional
Nov 10, 2016
All of the doctors and technicians are very nice. All are thorough in their questions , examinations and explanations. My only criticism is that the glasses they sell are higher priced than other retailers.
Nov 10, 2016
The service and friendly atmosphere make this place stand out from the rest.They keep you up to date with what you need.
Nov 9, 2016
Excellent service, excellent communication, no pressure. Very clean and organized. Would recommend to anyone.
Nov 7, 2016
This was my first visit to Wing Eye Care, and had a great experience! Everyone from the doctor to the assistants were kind, helpful, and efficient.
Nov 7, 2016
I had a very pleasant experience at my eye appointment yesterday. The staff were very friendly and efficient. I was in and out in no time! Very pleased.
Oct 19, 2016
Excellent quick and friendly service. Everything was explained throughout the visit. I will be back next year.
Oct 18, 2016
Excellent customer service; patient; friendly staff
Oct 12, 2016
Amazing service! They made me feel completely at ease the entire time. Walked me through every step of the process of getting new glasses and were able to answer any questions about insurance.
Oct 7, 2016