Dr. Rockson and his staff exhibit professionalism both in service delivery and customer service.
Jun 25, 2019
Some people dread going to the dentist, if that's you, you're not one of Dr. Rockson's patients! Each dental appointment with Dr. Rockson has always been a pleasurable experience. Genuine hospitality is extended from the time you enter the door until you leave. The staff at front desk are always warm and greet you by name. All staff members are hospitable, warm and pleasant. Dr. Rockson himself is awesome and truly the best dentist I've ever had. He is extremely knowledgeable in his field and current with cutting edge technology. He thoroughly explains procedures before any dental treatment. It's obvious that Dr. Rockson sets the tone for his office and the staff represent him with the same level of integrity, care and concern. Other attributes that make Dr. Rockson and his team by far superior to most, is their value of time. Appointments are true to fact appointments. If your appointment is scheduled for a certain time, you are seen at that time or minutes thereafter. More importantly, the sanitary conditions and practices of the office are A+ excellent. Sanitary, knowledgeable, hospitable and time sensitive equals SUPERIOR dentist. If you're looking for a dentist, stop and visit Dr. Rockson. I was NOT a referral patient, but blindly selected Dr. Rockson from insurance listing of areas doctors and was not disappointed and neither will you.
Jun 21, 2019
Customer service is always excellent you are treated with respect and their environment is warm and friendly
Jun 18, 2019
Great service, very caring staff
Jun 1, 2019
Very much impressed with the Doctor and his staff.
Apr 19, 2019
Good service, clean office, pleasant staff
Mar 14, 2019
Every time I visit this office I always feel appreciated. Thank you for always giving me good insight on ways to have healthy clean teeth.
Mar 11, 2019
Dr. Rockson runs a great practice from his front office staff to his dental assistants and affiliated dental surgeons. I have had two wisdom teeth removed, a cleaning, and a return visit to deal with a bone poking out of my healing gum. All visits were pleasant, efficient, and effective. I was given good care and post-op advice on each visit and I had all my questions answered. Dr. Rockson personally examined me during each of my visits and took care of the issue with my gum. He is skilled and precise in his work and a kind person overall. I would highly recommend him and his practice to anyone seeking a new dentist.
Feb 27, 2019
Friendly, efficient, prompt and professional service.
Feb 9, 2019
Dr. Rockson's staff made me feel welcome since this was my first visit to his office. Even though I suffer with dentist anxiety he made me feel comfortable during the exam.
Feb 7, 2019
I moved to West Orange 5 years ago and needed a new dentist. My children and I had the same dentist for about 18 years in our previous town. A colleague recommended Dr. Rockson and I’ve been going ever since. The staff is extremely kind and patient and I can always schedule an appointment when I need it.
Jan 30, 2019
The staff were very nice and professional. Exceptional service.
Jan 27, 2019
As usual the staff was supportive and patient. Everything was well explained from the procedure to after care.
Jan 10, 2019
The team at Dr. Rockson's office is highly professional.
Dec 6, 2018
Dr. Rockson is the best dentist I've ever been to. Excellent quality service!
Nov 30, 2018
Dr. Rockson and his entire staff demonstrate professionalism at its highest level. It took me a while to find a dentist of the caliber and I'm grateful to be one of Dr. Rockson's patients. I greatly appreciate the text and email appointment reminders. Time is very valuable and precious, so it'should great knowing that appointments are always on time. If you arrive at the time of your designated appointment, you can expect to be seen right away. Lastly, I feel valued as a patient because there is an overall concern for dental health. Dr. Rockson is the best!!
Oct 26, 2018
Friendly, clean and quick service.
Sep 19, 2018
The staff has great customer service skills. I felt welcomed from the moment I spoke with the front desk staff. My dentist was very patient and understanding. She clearly explained my dental health to me in a way that was easily understood. I am so scared of the dentist but felt at ease during this visit.
Sep 13, 2018
Great experience as always
Aug 22, 2018
Rockson and his team are the best!
Aug 20, 2018
I came here for the very first time for a teeth cleaning. Dr Janeth was extremely amazing, i loved her work on me. The staff here were super nice, friendly and professional. Kudos to Dr Rockson for doing a follow up after my teeth cleaning. I’m very satisfied. ☺️
Jun 4, 2018
Excellent customer service experience from the staff to the dentist!
Jun 2, 2018
My appointment was at 4 p.m., and soon after I entered, I was taken care of.
May 16, 2018
Great office atmosphere and attentive professionals!
Apr 14, 2018
From Dr Rockson to the front desk, everyone was so professional and personable. Makes you feel you at home.
Mar 5, 2018
I would highly recommend Dr. Rockson. He was great! He knew that my mouth was sensitive so put a numbing agent on my teeth before cleaning. Made it so much easier!
Feb 6, 2018
At Dr. Willaim Rockson, the patient is not short of an excellent experience. its an awesome, clean environment with an amazing and dedicated staff team that ensures the patient gets the best experience. AAAAA rating!
Jan 26, 2018
Always a pleasure to go see the Doctor & his staff.
Dec 26, 2017
Great service, professional staff, quality work. Can't ask for anything more than that.
Nov 25, 2017
The office staff makes me feel very comfortable. I am always nervous, so this is an important factor. The hygienist took her time, and was gentle with me.
Oct 31, 2017
Dr.Rockson and his staff are phenomenal people! Every time I visit his office I leave with a huge smile on my face, the level of service he provide is beyond extraordinary !
Oct 29, 2017
The best dental experience I have had in over 20 years.
Sep 19, 2017
I will recommend Dr William to anybody who's looking for a great dentist,he one of the best I ever been
Jul 14, 2017
I had a wonderful experience. The staff was knowledgeable, friendly and inviting. The doctor was thorough, and he provided me with a course of action for my oral care. Highly recommended!
Jul 12, 2017
My dental visit was a very good experience. I was able to ask a question about my procedure that I felt uncomfortable with. Dr. Rockson and his staff are knowledgeable, professional and friendly. Looking forward to continue my dental and oral health journey at Dr. Rockson's office.
Jul 6, 2017
Very pleasent staff. Courteous and professional .
Jun 29, 2017
5 Star Ratings!!! Great experience as always. The staff was pleasant from the front desk personnel through the back end. Environment was peaceful and office was clean.
May 8, 2017
Great experience. Incredible focus by all the patients
Apr 13, 2017
I can think of a few other venues I'd rather attend than a dental office, but since I needed to select one, I'm tremendously grateful I was referred to Dr. Rockson. Professional and polite staff. Clean establishment. And Doc Rocked...Knows his craft well and did a great job explaining technical elements in non-medical terms. I will return.
Mar 14, 2017
Thank you always for such excellent service, and the staff is so welcoming and makes me comfortable every time.
Jan 30, 2017
Your Rating is more than 5 Stars!!!
Jan 24, 2017
My visit was awesome. Everyone is great.
Dec 16, 2016
I was and I am very very pleased with the quality of care I received from Dr. Rockson. This is a Professional establishment giving exceptional care. I am very impressed and I would recommend you to anyone seeking dental treatment, without hesitation.
Nov 23, 2016
My Last visit was just as good as every one I've had at this office!
Nov 19, 2016
Enjoy my visits to Dr. Rockson's office. Staff is always polite & professional. Dr. Rockson is excellent.
Nov 11, 2016
The most gentle touch I have ever known - Very patient, takes his time to clean your teeth with no pain -
Oct 19, 2016
Office of excellence. Highly recommended
Oct 3, 2016