Customer Service was iffy . . . Not sure if young lady was just not knowledgeable or just didn’t care!!
Jun 3, 2022
As usual it was a pleasure getting my eye exam done with Dr. Wong. He is understanding of my needs.
Jun 1, 2022
Loved the staff and they were great help with providing options on glasses and contacts
May 9, 2022
As always, a great experience. Very thorough exam and knowledgeable staff.
Mar 23, 2022
Very pleasant experience. We're fairly new to the area, and a coworker recommended this place. I'm so glad we decided to go with Visual Health. They were friendly, thorough, and extremely helpful. We were able to make our appointments and submit paperwork online. We were also pleased to see that they had Saturday appointments available. We've had some terrible experiences with OTHER vision providers in the past and I'm so glad to say that Visual Health was totally different. I would definitely recommend these folks to anyone looking for a new vision health provider.
Mar 14, 2022
I wish the ladies in there will take their time to explain before rushing you into buying frames that cost so much money. Patience Patience Patience for customers returning
Jan 30, 2022
Great experience overall! Dr. Wong and his staff were wonderful. I was greeted when I walked in the door and taken back promptly. All my questions were answered and I was thoroughly satisfied with the level of customer service I received.
Jan 10, 2022
Great service!!! Staff was professional.
Dec 20, 2021
Amazing visit. The gentleman helped me picked out glasses and I love them! He made the experience great and we laughed a lot as I tried glasses on. The service at this location is always consistent and professional!
Dec 17, 2021
Great visit the doctor and staff were nice
Oct 20, 2021
Both the employees and the doctor were friendly and helpful. Very professional office and staff.
Oct 14, 2021
My first visit and it was lovely. I was able to connect with the staff and feel comfortable, I really don’t like messing with my eyes so it has been 3 years since my last exam. They even had the chairs 6ft. apart in ordnance of COVID. Great job guys!
Oct 11, 2021
Dr. Alan Wong did a great job in taking care of my daughter. And also the Receptionist and Technician were very helpful during our visit.
Sep 27, 2021
Great customer service, attentiveness and overall prompt and sufficient from all who assisted me. Continue to make the customer your top priority! Thank you!
Aug 15, 2021
I am ashamed to say that it had been years since my last eye exam. Upon arrival, I was greeted warmly and completed my paperwork. The exam went well. Dr. Wong was very informative and kind throughout the exam. During checkout, I was informed of all of my options and was very pleased with the amount my insurance and HSA covered. I also qualified for a rebate! My new contact lenses feel wonderful on my eyes. The visit was fantastic and I will be certain to not wait so long to return!
Aug 8, 2021
Everyone was friendly, helpful, and efficient. Office staff gave personal attention and walked me through every step of the exam and helped me choose the right frames. The doctor was thorough and answered any and all questions.
Jul 19, 2021
The doctor and staff were wonderful. Doc explained everything she was doing and the condition of my eyes. Staff was super helpful. Very professional. I’m sending my husband there.
Jun 25, 2021
Front office staff was welcoming and helpful. The doctor was great!!
Jun 20, 2021
The main reason for the lower rating was the pushiness of the front desk associate continued to try to push me to buy glasses from the store instead of from Costco. Despite telling the associate that i did not want to purchase the glasses, she continued to try to "hard sell" me to change my mind.
Jun 13, 2021
It was my first time with Visual Health and I had a great experience. The staff was friendly, understanding, and patient. I will recommend them to others!!
Apr 19, 2021
I was very pleased with the service of the Dr. and the staff.
Mar 29, 2021
I like the way the staff and the Doctor attend to me. The environment was well welcoming and I can recommend the services to other people in need.
Mar 17, 2021
Wonderful customer service!
Feb 28, 2021
First time client. Great service. Highly recommend.
Feb 16, 2021
My experience with the staff and doctor were very positive. I look forward to my next appointment and will refer my friends and family!
Feb 7, 2021
I might switch to a friendlier vision center. Doctors are fine, but staff aren't as kind and professional as expected.
Jan 27, 2021
Limited parking so I had to park far and walk, then when I get to the door they bring the paperwork out and tell me to fill it out in my car, so had to walk back to my car in the cold. When finished with paperwork had to walk back to the office just to have them make me wait out in the cold even longer. I was coming there because I had a Groupon voucher for an eye exam and glasses up to $250, I had to wait to be seen for about 40 minutes. The doctor was efficient just wish it didn’t take so long to be seen. Following the exam I went to pick out glasses and was told that there are none that would be in my vouchers price range, so I would have to pay atleast $200 more to get a pair. I was very unhappy about that so I just asked for my prescription and planned to get the glasses elsewhere, that’s when I was told that if I didn’t buy the glasses then I had to pay full price for the eye exam regardless of how much I had already paid for the group voucher. This makes no sense, I am very unhappy and will never return and advise anyone without insurance to not come here either.
Jan 25, 2021
Thank you to Mary in Woodbridge!
Jan 11, 2021
EXCELLENT customer service and professionalism.
Jan 10, 2021
I've been wearing glasses for 60 years, contacts for 40. This was the most thorough exam I've ever had. Also the most cordial and professional staff.
Jan 1, 2021
Visual Health did an amazing job with my eye visit. I will be back for contacts and more glasses.
Dec 30, 2020
I've been a customer at the Stonebridge location for a few years now. I have received consistently good service with each visit. Whereas the doctors may change with each visit, one is as equally competent and professional as the next. I don't hesitate recommending this location and the great team working there.
Dec 28, 2020
Very professional! Great experience!
Dec 23, 2020
Great Experience! Very professional!
Dec 23, 2020
The experience was wonderful.
Dec 23, 2020
My experience at Visual Health has been great! The staffs are great and friendly. I was actually impressed by them for taking care of my lost package so effciently.
Nov 10, 2020
Profession and courteous staff. Explained all the required tests prior to being performed. Doctor took the time to review and compare current and previous tests to show any changes.
Nov 9, 2020
As always, I was very satisfied with my visit.....staff is always pleasant and efficient. The optometrist was thorough in her examination and utilized a great "bedside manner." Mary, at front desk, is always friendly and very efficient.. Mary is also very talented at helping a customer/patient choose the most flattering glasses frame..... the young gentleman who gathered my initial information was also courteous and wasted no time in assisting me as I first entered the office. Thanks to the staff at Visual Health! .
Oct 25, 2020
Amazing, helpful staff. Extremely efficient and safe in the age of COVID practices. Dr. Abazari was great, and quick to answer any questions thoroughly. Wish I found their office sooner!!
Oct 22, 2020
I had seen more than 20 doctors in the past decade. I could not tolerate their prescription since I was getting unbearable headache, eye ache, and discomfort. She listened patiently, examined thoroughly, did her due diligence, and was able to almost cut the prescription in half since the original one had too much power in it. I can't wait to try them on.
Oct 2, 2020
Received excellent Service !
Sep 18, 2020
Everyone was very professional and nice.
Sep 3, 2020
This is a practice that will make you feel like home very pleasant and makes you feel like the only one
Aug 7, 2020
They are so helpful and kind Thanks for your excellent service
Jul 30, 2020
Very pleased with my appointment with the Doc and the young receptionist. The Doc knew what she was doing and realized that my eyesight had actually gone down and adjusted my contact prescription accordingly. The young receptionist honored the Groupon for $87 for eye exam for both contact lens and prescription eye glasses. The appointment was quick yet thorough. Thank you!
Jul 29, 2020
Wonderful experience! Great customer service. I was very pleased with the outcome of my exam.
Jul 23, 2020
Great staff! Professional & Courteous! I like the way everything was disinfected in my presence. I also like that they were very limited on how many people they would led in the facility. Great Dr, she was very attentive and answered all my questions.
Jul 10, 2020
My experience was efficient and enjoyable.
Jul 5, 2020
Highly recommended. Get you in and out quick, they’re extremely patient with there customers and nice. They answered every question thoroughly.
Jul 2, 2020
Felt extra measures were taken to make me feel virus safe as much as possible.
Jun 15, 2020