The entire experience was excellent from beginning to end. I have been with this eye doctors office for over 30 years. As the new doctors came aboard the experience and care never changed. That' why I never went any place else. Keep the good work up.
Oct 3, 2018
It was a smooth experience, just like it always is. The staff are very professional. The check in process is simple and the technician takes you through the various tests and diagnostics. Then Dr. Shustock does her thing and I walk out satisfied.
Oct 3, 2018
I've been going here for 7 years. Dr. Garr and the staff are top-notch, friendly, and always willing to explain your eyes and their care in terms you can easily understand. I highly recommend!
Sep 30, 2018
I have been a patient at Focus Eyecare Center for more than 15 years. Dr. Garr is terrific. She is thorough, yet efficient, and I especially appreciate how clearly she communicates. She is also very good about communicating my findings to my primary care physician. The office staff and opticians are pleasant and a pleasure to deal with. The office is easy to get to if traveling by Metro.
Sep 19, 2018
I thought my Vision Source MeyerPark office was great, and then service could not be topped. I enjoyed meeting the Vision Source DC office. Everyone had a great attitude!! Very welcoming and professional. My optometrist was very involved in our conversation and educated me on things I did not know. I recently relocated to the area, and decided to seek out Vision Source (since I was already in the system). So glad I did. AND, I HIGHLY RECOMMEND THE VISION SOURCE DC OFFICE!!
Sep 19, 2018
Dr. Garr and staff were amazing (as always). I have never had a complaint in the 5+ years that I have been receiving care from Vision Source DC
Sep 7, 2018
Friendly and efficient customer service. On-time and thorough eye exam.
Aug 26, 2018
Excellent visit, as always.
Aug 19, 2018
Vision Source DC is very convenient - right in the middle of the hustle and bustle of government and international institutions. That's why I was pleased to find that they are more than that: staff was very helpful and courteous, and Dr. Shustock was very thorough and clear in her assessment. Will be coming back!
Aug 17, 2018
I really enjoy talking with Dr. Garr. I can tell she has a patio for her work. She is very engaging and enthusiastic which makes all the difference.
Aug 12, 2018
Excellent eye care was provided.
Jul 31, 2018
It's always a pleasure coming in to meet with Dr. Garr. The staff is always efficient and courteous and I enjoy my conversation with Dr. Garr.
Jul 20, 2018
Best eye doctor appointment I’ve had in years. Staff were extremely friendly and helpful. Dr. Garr was both informative and listened to my concerns and what I was looking for. I recommended her to my friend right after I left the office. I also really appreciated that they have a contacts recycling program.
Jul 19, 2018
5 Stars. Dr. Shustock was thorough and courteous in my examination and treatment. She took the time to explain my vision issues and alternative modes of treatment in terms that were understandable and highly appreciated. I will definitely highly recommend Dr. Shustock and Vision Focus DC Focus Eyecare Center to my friends.
Jul 8, 2018
Everyone (from the assistants giving the initial exam to the doctor) took the time to answer all the random questions that popped into my head as we went through my first eye exam in years (5+).
Jun 28, 2018
Want an awesome doctor to care for your eyes? see Dr. Garr
Jun 11, 2018
My experience at Vision Source was excellent every step of the way. Each team member was professional, friendly, helpful, and engaged in making sure I got what I needed. Thanks to the whole team for a great experience!
Jun 7, 2018
Staff are always great to work with and Dr. Garr rocks!
Jun 6, 2018
Dr. Garr is fantastic. This opinion comes from someone who has been going to an Optometrist for 52 years; and my previous two optometrists whom I used when residing in the New York tri state area was an Uncle of mine and then a child hood friend form Brooklyn.
Jun 1, 2018
This place has the most friendly and helpful personal I have met. They took me almost right away for my appointment and awnsered all my questions that I had. The doctor was knowledgeable and treated me with the utmost respect. I highly recommend vision source.
May 23, 2018
Appt started EXACTLY on scheduled time, excellent customer service, fantasic eyeglass selection... and Dr Shustock was so THOROUGH !!
May 21, 2018
Always friendly and professional - I never feel rushed.
May 18, 2018
I appreciate the caring and top first rate care. A thoroughly orofessional office.
May 15, 2018
I’ve been getting eye exams for 15 years and none have been as thorough as with Vision Source DC. The staff was friendly, helpful and efficient. I have nothing negative to say. It was a very positive experience.
May 10, 2018
I have been a satisfied customer for over 15 years, Superb service!
Apr 29, 2018
Everyone at Vision Source was very friendly, helpful, and professional! I'd give them more than 5 stars if I could.
Apr 14, 2018
I have been at Vision Source DC now for about five years and it's been one the best health care decisions I have ever made. Not only is Dr. Garr a phenomenal eye specialist she is also very wonderful and down to earth human being. She very clearly details the issues with my vision and how to best treat it for today and also what to expect going forward. I leave the Vision Source office very confident and knowledgeable concerning my vision.
Apr 12, 2018
I found Dr. Shustock to be very professional and comprehensive. I was impressed with her careful, methodical approach to all vision and eye related issues. I was disappointed in a bait and switch on retinal photography where I was told I could avoid having my eyes dilated if I paid $40 for photography instead. After I agreed, and the photos were taken, I was told they weren't good enough and I still needed dilation. But they wouldn't give me my $40 back. I never would agreed under those circumstances.
Apr 11, 2018
Always friendly service from everyone, especially Dr. Garr!
Apr 11, 2018
The best customer service ever!!!
Apr 11, 2018
This is the best eye exam Ive ever had. They were convenient to my place of work. I could fill out the necessary forms online before my appointment. They were professional and performed some tests that I had never seen before. They were very thorough at communicating my results and are working hard to ensure my satisfaction with new contact lenses. This was my first visit, but look forward to having them support my visual needs.
Apr 6, 2018
Dr. Shustock was very informative, comprehensive, and helpful. I was given ample opportunity to have my questions answered, and overall my visit was very efficient and enjoyable!
Mar 28, 2018
As always, I appreciated the excellent service and very professional care! Very helpful advice and counsel.
Mar 28, 2018
My appointments are always on time, with excellent service from the front desk through the dr's exam.
Mar 21, 2018
This has been the best eye care I have ever received. I highly recommend Vision Source as the place to go for all of your eye health needs.
Mar 1, 2018
It's been nearly six years since I've had my eyes checked; that's the overdue part. What was awesome is the customer service and care provided by Dr. Garr and everyone else I interacted with during my visit. I went through a battery of tests one right after the other, and the layout ensured privacy and focus. This was a great experience!
Feb 28, 2018
No complaints -- except that my eyes are getting worse! I can always count on excellent and friendly service and care.
Feb 20, 2018
Dr. Shustock is a fabulous, caring eye professional and all around wonderful person. She takes time to listen and consider my total health profile. I've been a patient for 10yrs and have no plans to ever leave.
Feb 18, 2018
Vision Source -- Dr. Shustock and the fantastic staff -- is amazing. Their expertise and knowledge are outstanding. Matched only by their PATIENCE, dedication, and caring, warmth, and smiles. Each person as become my extended family. It doesn't get any better!
Jan 19, 2018
Very efficient, professional experience.
Jan 8, 2018
The entire practice and experience is about friendly, knowledgeable and professional people.
Jan 4, 2018
It was amazing fast service with much detailed
Dec 20, 2017
First, Dr. Shustock has provided my family with great care over the years. Such as the time she identified a medical issue with my wife's eye that required immediate attention by an M.D. Also I have a rare condition that makes it harder than usual to refract my corrective lenses, and she has always nailed it. Second, the opticians in the office are specialists in two areas. One, they make sure my glasses get made right, the first time, even though I need hard stuff like prisms ground into the lenses. Two, they are great frame stylists, and they help me find attractive and on-trend frames in less than 15 or 20 minutes. Third, the office deals directly with my vision insurance provider and I only need to pay them the out-of-pocket deductibles. I usually wind up paying about 20% of the retail cost.
Dec 6, 2017
I have been a patient of this practice for decades and it gets better and better!!
Nov 14, 2017
Excellent Service! I very much appreciated the prompt appointment (in and out the door in less than an hour with a vision test, new contacts to try in hand, and my glasses handed off to get new lenses. Very friendly and extremely knowledgeable staff in all departments, and care was taken to help me best utilize my insurance.
Nov 10, 2017
Great care, pleasant offices, friendly and helpful staff and a Doctor who takes time to talk to you in easy to understand terms. I wouldn't go anywhere else, especially on a Saturday! (Who does that anymore?)
Nov 6, 2017
I can't tell you how much I enjoy having my annual eye examination. All the staff are friendly and efficient. Dr. Julia Garr is fantastic! Not only is she knowledgeable, she is a nice person.....a very nice person. She spends a lot of time with me and explains all issues related to me in great detail. She's the best! Five stars!
Nov 6, 2017
I have been a customer for 30 years and I have to say the service has always been superb. Please keep up the great work. Your front Desk employees are great and very helpful.
Nov 2, 2017
Dr. Shustock did a great job checking my vision and going over vision health with me during my visit, as always. I chose a new pair of frames for my updated prescription, and unfortunately the aide miscalculated the cost, resulting in an additional charge of $140 to me. The aide went ahead and ordered the new glasses without telling me this first. I would have liked to know about this before the glasses were ordered so I could consider other, less expensive frames to keep the cost down and avoid taking that unexpected $140 hit.
Nov 2, 2017
I was impressed by the patience and professionalism of Dr. Shustock and the staff at Vision Source DC. I believed that my examination was thorough and professionally done. I also appreciated the assistance I received from Charmaine in fixing a broken stem on the glasses that I wore to the examination. Lastly, I appreciated the assistance I received from the staff insetting up a referral appointment to a retinal specialist.
Oct 25, 2017