Overall, I had a good experience at Vision Pro in Two Harbors. I hadn't been to the eye doctor in probably 4+ years so I was a little nervous. The doctor was kind and explained everything very well. I am docking one star because I had questions about what would be covered by my insurance as far as contacts/glasses/prescription sunglasses were concerned and I felt like I didn't get a clear explanation about how to use my insurance most effectively. The woman helping me was very kind and tried outlining what my options were, but she had to keep backtracking and correcting something she had just said, to the point where I just wasn't sure exactly what my options were. So overall this was a good experience, but I didn't end up purchasing any lenses because I felt like I needed to go home a research my insurance to be sure I knew what was covered in a year. I just wish I had been able to get more help in the office with this because insurance is confusing enough to navigate, especially when you haven't used it in years.
May 16, 2019
I received so much help and support choosing a new pair of glasses. The folks working here are kind, thoughtful and fun. I can't wait to go back!
Mar 1, 2019
Very kind staff. I will keep visiting this location not only for convenient travel but the staff and dr were all so nice
Jan 30, 2019
Great service and staff, very friendly. Always a pleasure going there
Jan 25, 2019
came to Vision Pro to find a knowledgeable bunch of people. You know, someone who knows what the heck they are talking about & found it.
Dec 12, 2018
Thank you for your patience and knowledge in assisting me in determining the best eyeglass frame fit for me.
Nov 16, 2018
Helpful staff! The Doctor was very knowledgeable and explained everything she was doing thru the exam. The staff was so helpful picking out new frames! A wonderful experience!
Oct 31, 2018
Friendly staff. Clean and updated store.
Oct 31, 2018
My Vision Pro is a pleasure to visit, in the sense of professional and friendly service. always feel very comfortable and well cared for. the office is clean and professional too.
Sep 15, 2018
Everything was great...Mary very helpful with picking out glasses
Jul 28, 2018
You have the best employees at the Two Harbors location! Thank you for all your help!!
Jul 16, 2018
Very good help with my contacts.
Jun 20, 2018
Very prompt appt time and always friendly staff.
Jun 13, 2018
My eye appointment went very well. Dr. Erickson and Holly Graham did a fantastic job.
May 26, 2018
Always enjoyable. You receive a warm welcome, and all the help you need with trying out frames. The glasses came in earlier than expected and I was notified right away so I could pick them up.
May 16, 2018
I had to take the initiative on payment upon arrival and presenting my card. Beforehand I had called to make a contact lens appointment and asked if Ucare accepted. It should have triggered a reply that there is an up charge for contacts. On leaving no one notified me of the up charge until after I had left. I was not left with a favorable view of staff competency.
Dec 22, 2017
I had excellent service at the Two Harbors VIsion Pro. Friendly staff, excellent care from the doctor.
Jul 28, 2017
I was pleased. The appointment was efficient, thorough, and helpful.
May 13, 2017
Jodi was super sweet and very informative.
Apr 12, 2017
Very professional and courteous service!
Apr 7, 2017
This was a very nice, efficient visit for my yearly exam. I'm always greeted warmly. The doctor is right on time and very helpful with questions. The eyeglass selection is very nice.
Jan 18, 2017
I got the best service ever!!!
Dec 30, 2016
The customer service was outstanding the doctor was good but the ladies are great
Dec 16, 2016
I have always found the people quite nice. That is why I come back.
Nov 23, 2016
We have always had excellent service with Holly! She makes our visits fun and rewarding!
Oct 28, 2016
the office girls were just great. Doctor very professional,a little quiet, and very thorough. Will schedule my next appointment here in town. Also very nice office good selection of glasses and the prices compare with Duluth
Oct 14, 2016
Had a great experience at Vision Pro! The staff was very friendly and extremely helpful when I changed my appointment at the last minute and they also took the time to help me pick out the perfect pair of glasses! The Doctor was friendly and answered all of my questions with genuine patience.
Sep 28, 2016
Very helpful and professional employees
Jun 21, 2016
Much more thoroughly examine on my eyes, explaining why the tri/focal a don't work as good as the bi/focal
Jun 9, 2016
I love having the text reminders!
May 10, 2016
The Holly and Tera team are great to work with and very helpfull.You couldn't picked a better team for your store
Feb 19, 2016
I had a good experience with the Dr. He explained everything to me and made sure I understood.I will continue staying there for my eyes. I have family members that will be going there also.
Feb 9, 2016
My appt. was wonderful! I got all of my questions answered. The staffs were all friendly & efficient.
Feb 7, 2016
I have had many eye doctors the past 50 years and I have to say Dr. Staci Collison is best I have ever had.
Jan 10, 2016
The women working at the Two Harbors location, especially Holly, are always really pleasant and helpful, and never make me feel rushed when I'm making decisions about my purchases, even when it's nearing closing time. I appreciate their great customer service and professionalism.
Nov 12, 2015
always a great bunch at the Two Harbors store!!
Nov 10, 2015
Very friendly and helpful. Left very satisfied and not frustrated wondering if the purchases I made were the right ones.
Nov 5, 2015
I have never been here before so making an appointment here was making me a little nervous. Walking in everyone was so delightful and welcoming and the Dr. she was amazing at explaining things and not making you nervous. I wish I would have starting coming here years ago!
Oct 21, 2015
It's been one of the best eye check and glasses experience I've had!
Oct 21, 2015
My 9 year old daughter was so nervous and not only the staff, but the optrimitist were SO good to her! The appointment reminders were great and I am so appreciative of the care we were shown! Thank you SO much!!!
Oct 21, 2015
Very friendly knowlegable staff. The Dr was detailed and informative I really appreciate the extra time she took to explain my eye exam to me. Thanks
Oct 20, 2015
Friendly and accommodating staff!
Sep 8, 2015
I did not have an app't, but they took me right away as I had poked my eye with a stick. Very thorough and was very pleased with their attention given me. Would go there again if ever needed to. Have anti-biotics drops to put in my eye 4 times a day. It is almost healed now. I consider the staff very personable. Thank you.
Jul 22, 2015
Staff was Great and Very Helpful! Felt I was in very good hands!!
Jun 30, 2015
Knowledgeable and professional exam and sales person
Jun 17, 2015
Very friendly group of ladies!
Jun 9, 2015
For many months, I saw the Vision Pro ad on the reverse side of (Two Harbors)Super One's receipts. I needed an eye exam & new glasses, so I phoned VP. On the phone, I was greeted cordially & all my questions were answered. I chose what features I wanted with my new glasses & was given a good $ quote. At my appt, I filled out paperwork & then I had my eye exam from a pleasant doctor. Afterward, as I chose my eyeglass' frame, I was helped....until I made a satisfactory choice for myself @ the price I wanted. The 2 ladies in the showroom were helpful & easy to talk to. My visit to buy a new pair of glasses was an "enjoyable" (!!) experience. I will return to VP for future glasses. Marilyn
May 29, 2015
great staff. easy to work with and very courteous. exceeded my expectations as i had been to several other eye glass providers before coming here and i was pleasantly surprised. very easy to recommend Vision Pro here in Two Harbors, Mn.
May 19, 2015
Both Holly and Tera were very attentive and helped with picking out new frames.
May 15, 2015