Dr Nielsen and all the staff are always so upbeat and pleasant as well as very professional and knowledgeable in answering my endless questions! Thank you for the excellent manner in which you provide service to your patients. It is always a pleasure working with each and all of you.
Jun 19, 2019
The staff was very friendly and professional. Dr Nielsen was very thorough and explained the results of the exam very well.
Jun 16, 2019
Always appreciate the care and efficiency!
Jun 16, 2019
Thank y’all for excellent care, as always.
Jun 16, 2019
Dr. Char and everyone in her office are wonderful! They're knowledgeable,efficient and all around pleasant. I wouldn't go anywhere else.
May 26, 2019
As you walk into this office you are greeted by everything Disney. So friendly & calming. The staff is equally friendly. Dr. Nielsen is personable & thorough. She explains your eye health. Carl who fills your prescription for new glasses goes about his business in a quiet, not pushy manner. I highly recommend Dr. Nielsen and her staff.
May 3, 2019
This was my daughters first appointment since birth and it was amazing. Dr. Nielsen is so friendly, warm, welcoming and we just felt comfortable. My daughter’s appointment went by so quickly and the doctor explained everything so well for us to understand. I would definitely recommend her she’s just the best .
Apr 25, 2019
My husband and I have been going to Vision Care for several years. Each experience has not only been enjoyable, but professional and user friendly. Every two years I purchase a new pair of glasses. Carl does a wonderful job, not only with the fittting, but that they compliment the shape of my face.
Apr 8, 2019
Dr. Nielsen is awesome. Very easy going but very professional. She explains the issue and explains medication, as needed in my case. Easy in and out. Front desk very nice!
Apr 4, 2019
Always approachable staff.
Apr 3, 2019
I have been a patient of Dr. Nielsen for 20 years. I have always had such a thorough exam and have always been given options with my eye care needs. I would (and have) recommend Dr. Nielsen and her staff as your eye care provider.
Mar 14, 2019
Each person in the office is the right combination of 'task-oriented' and 'person-oriented' so my visit was very pleasant yet done with professional efficiency. Nice!
Mar 4, 2019
I always enjoy a short wait time and happy decor surroundings. Staff is always sweet and funny.
Feb 24, 2019
First time patient, great experience great staff. My wife and I look forward to being long time patients. Thank you, Chuck
Jan 24, 2019
Great and helpful staff! They even fixed my old pair of glasses (loosen screws and missing nose grip) while I tried on frames.
Jan 17, 2019
Everyone were knowledgeable and pleasant. Was not pressured to buy anything I didn’t want.
Jan 1, 2019
Dr. Nielsen and her staff are very friendly and attentive. The staff helped me understand my new insurance benefits and Dr. Nielsen is a good listener and always works to find the best solution for me. I have been going to her for many years and highly recommend her.
Dec 29, 2018
Good service and friendly staff. Easy to make appointment, quick in and out.
Dec 15, 2018
Great Doctor outstanding staff.
Nov 29, 2018
Love this team. Personable. Fun. Concise.
Nov 23, 2018
Unfortunately due to insurance changes, we left Vision Care Grayslake. What a mistake! Charlotte and her staff are wonderful. Carl always helps me get the best frames. Great experience.
Nov 15, 2018
We enjoyed our visit n glad we got good results. Your office n personal are always pleasant.
Oct 24, 2018
Dr. Nielsen is always delightful, her staff is professional yet warm and friendly. Her technicians are knowledgeable, and Carl always helps me select the best glasses for my face.
Oct 18, 2018
Thanks so much for listening to my concerns about my daughter! She felt comfortable sitting in the chair by herself.
Sep 30, 2018
Dr. Nielsen & her staff are always very kind & professional. I highly recommend her practice.
Sep 16, 2018
Quality personal, on time appointments and professional service.
Aug 29, 2018
Very pleasant experience
Aug 14, 2018
Love all the appt reminders by text and email!
Aug 12, 2018
No complaints.....except one: the survey makes me put in at least 20 characters in a review.
Aug 7, 2018
I recently went to Vision Care, they were friendly, and thorough
Jul 10, 2018
I have been more than satisfied with my visits to the office and with Dr. Nielsen.
Jul 4, 2018
As always, staff and Dr. were gracious and assumed tasks with care and expertise.
Jun 2, 2018
Everyone at Dr Nielsens office is wonderful! Friendly and knowledgeable. Never had an issue that they didn't or couldn't handle. Great selection of eyewear. Best eye doctor ever! Highly recommend!
May 13, 2018
Every year, when I go to get my eyes examined, it always feels like family. All the employees take the time to answer any questions and help me pick out new glasses. (If needed)
May 10, 2018
Very pleased with the visit! I was impressed with the technology and thoroughness of the exam. I really liked Dr. Nielsen, but what most impressed me was the assist I got in picking out frames. After a few questions, Carl absolutely nailed which frame would look best for me, and I ended up ordering the first one he handed me to try on. Nicely done!
May 9, 2018
I’ve been a patient of Dr. Neilsen’s for many years - she’s down to earth, funny and a great eye doctor.
Apr 13, 2018
It was a very comfortable atmosphere and very professional
Mar 28, 2018
Excellent doctor. I am a long term patient and have always received excellent eye care and service.
Mar 5, 2018
You guys are awesome there. Dr. Nelson is very compassionate and easy to talk to.Have been coming here for years!
Feb 28, 2018
Doc. Nielsen is great. Friendly, efficient and knowledgeable. I am confident I am getting the best advice for my vision as I continue getting older!
Feb 19, 2018
Dr. Neilson is an amazing eye doctor. We love her bedside manner. Her staff is kind & courteous.
Feb 17, 2018
Very pleased with the profession appearance of the staff & atmosphere of the office. Very friendly and made this expierence painlesss. The only negative, the staff didn't introduce themselves.
Jan 7, 2018
Excellent and smooth experience! the staff is wonderful as well. Thank you and see you soon!
Jan 1, 2018
Good service! Would definitely return next year.
Dec 31, 2017
Wonderful office and staff. Dr. Nielsen is awesome.
Dec 9, 2017
Always advocating for patients.
Dec 7, 2017
I appreciated everyone's attentiveness in my visit during my eye appointment.
Nov 24, 2017
Very good. Like the ability to get things done on line whenever I can!
Nov 16, 2017