Horrible. Never going here again and advising my other local 250 members not to either
May 10, 2017
Everything was perfect. Couldn't ask for a better experience.
Apr 25, 2017
Your team makes going to see the Dentist a pleasant process. Keep up the good work.
Mar 24, 2017
Even though I moved to Hermosa Beach, I've decided not to look for a dentist closer to home.
Mar 24, 2017
I was in and out quickly and they exceeded my expectations
Mar 17, 2017
Great Dental Office. The front desk staff, the hygienist, and Dr Dugas are the best. I've been using Village Dental for years and don't have any plans on going elsewhere.
Mar 3, 2017
I have been going to Village Dental for years. The staff there have always been very friendly to me. I feel they always try their best to make sure I'm satisfied with whatever procedure I've had done before I leave. I've had cosmetic work done recently and I'm happy with the results.
Dec 21, 2016
This is my first visit. Very thorough and I felt comfortable. Explained things well
Apr 9, 2016
I have been a patient at Village Dental Center for decades now and I can't think of anything that needs approving. Modern, efficient, friendly and convenient. Thank you.
Apr 7, 2016
I liked that the office was ready to conduct business at 8 A.M. (the time of my appointment); the areas appeared clean and organized and there was no odor; the staff were friendly, compassionate, and professional and did not appear rushed. I would have felt more comfortable if I had made more time to clarify further the "upgrading" of the (tentative) treatment plan.
Mar 11, 2016
Staff made me feel comfortable (I have an anxiety about dental work). Dr. Dugas was observant about my health issues and made an effort to save me money.
Mar 8, 2016
I liked that Michelle didn't pressure me to have x-rays, to get a 'deep mouth cleaning', to measure my gum loss, irrigation, etc etc. I told her that I take good care of my teeth, and that I just wanted them cleaned, and she did a great job and respected my wishes. So many dentists/hygienists pressure you to get procedures done, and I like that I wasn't forced to be uncomfortable with telling her exactly what I wanted. I will keep coming back as long as the hygienists there are that respectful of my feelings. Thank you. p.s. I also needed a 'Friday only' this time, so I didn't get Debra, but she is just as awesome at respecting my wishes!
Jan 30, 2016
Love your Staff. Love my Dentist.
Jan 29, 2016
Love the office staff. Dr Dugas is the most sensible and best Dentist I've found in Southern CA. Not happy about the $85.00 extra charge for the new procedure when getting a cleaning. Was told that it's a new procedure and basically I have no choice but to get it and pay the $85. Other than that I feel this is the best Dentist and staff anywhere around.
Jan 26, 2016
At this time we are too new to your office to comment about our experience. Though during our first appointment, we found every one helpful and friendly.
Jan 16, 2016
Me gusta mucho la atencion, no se demoran en atendernos nos atienden rapido y todo el personal es muy amable,todo me lo explican en mi idioma me gusta que tomen eso encuenta.
Jan 6, 2016
Well received, nice staff. Gentle Dentist with great support staff, After care covered. Supplies provided. Most appreciated.
Dec 31, 2015
Deborah the hygienist made an efficient use of OUR time while doing her usual thorough job. Tracy was friendly and effective at scheduling and ensuring I kept the appointment as well as explaining coverages costs and procedures.
Dec 2, 2015
What I liked was friendly and efficient attention to my dental needs. What I did not like was hearing about a new procedure (antibiotic irrigation as part of my teeth cleaning) only moments before the procedure was going to start. I would prefer to be told of new services ahead of time so I can do research on efficacy and whether the additional cost is worth it.
Nov 20, 2015
The girls in the front office are the best. They always make us feel like we are family and work to help me with my appts. I think my Ortho and his staff are the greatest, even though they are not always sure how to pronouce my name. After two and a half years they know me and my grandparents and are interested in all I do. We love all our visits. I have to say I will be glad next month to get these braces off. But I will always look forward to visiting everyone on the dental staff.
Nov 19, 2015
The staff and doctor were very friendly and made me feel at ease. They were very gentle and I never really felt any pain. In addition, watching sports while I was waiting was fun. I can't think of any way to improve on my visit as it was probably the best dental experience I've ever had!
Nov 2, 2015
Everyone was professional and explained the billing process effectively
Nov 1, 2015
Staff was accommodating, caring, and very informative. Thank you!
Oct 22, 2015
Friendly staff, and Dr. Dugas as well! Only comment for staff, my wife and I have each had several occasions when future appointments have been made at front desk, only to be contacted the day of the appointment, told that appointment was made before insurance will cover. Should have been caught right away.
Sep 22, 2015
Staff and Dentist always nice. Had my teeth cleaned. Great job by all.
Sep 17, 2015
Nice facility, was seen quickly and had a fair assessment without the "up sell" I've experienced at other dentist offices. This itself is very much appreciated.
Sep 9, 2015
I like how the doctor talks in laymen terms, easy to understand what is or isn't happening with the update of teeth and gums. Apprciate not having to wait 1/2 hour to be seen by doctor, very efficient staff.
Aug 30, 2015
I have been going to village dental for over 15 years and look forward to my visits. All the staff and dentists are the nicest most professional people I have ever met. They do great work and I have them to thank for my oral health.
Aug 21, 2015
I absolutely loved everything about this dental office, everyone was so cool and welcoming.
Aug 8, 2015
kindness, very professional, home away from home!
Jul 20, 2015
courteousy, short wait, TV while waiting, waiting room not overcrowded. Dentist explained procedure and what it entailed.
Jul 5, 2015
I really appreciated the education by Dr. Dugas. And Daniel was very good and conscientious!
Jul 3, 2015
Dr. Dugas is really great. It is always a nice experience at this office
Jun 25, 2015
Everyone is always very professional and I never wait more than a couple of minutes.
Jun 10, 2015
The staff was really nice and friendly. The guy who did the x-ray was very comforting because I had trouble 'biting down.' I did think 2nd consultation on the bill for a 100.00 was a bit weird when I saw only one dentist.
Jun 9, 2015
Jun 9, 2015
Nothing it was great good service all the staff are really nice and take there job seriously putting us first like it should be I've been to other dentist that I think they do not know what there doing and rush the people out quick and dont give you the info you really need me and my kids and wife need a lot of work done and they said everything is ok and gave us some false info but when we came to village that all changed so I am happy here and I do not think nothing needs to change your staff is doing a good job keep it up thanks
May 20, 2015
I really enjoy my hygienist I wish she was available more days. T girls at the front desk are very helpful and pleasant. I feel very comfortable and relaxed with my dentist. All in all a very wonderful office.
May 13, 2015
Friendly, fair and competent.
May 12, 2015
Frankly, I can't see any way to make the experience more comfortable or accommodating, nor can I envision anything that would seem to need to be changed.
Mar 13, 2015
At only One other time in My life have I had such a ROUGH Teeth cleaning. My Mouth was sore for the next 48hrs. I dout that You will EVER see Me in Your facility again !!
Mar 5, 2015
Fast service and flexible hours
Feb 25, 2015
There is nothing else that Village Dental could do to make it a better dental office. I feel very fortunate to find them after having to leave my dentist of 20+ years in another state. Dr. Dugas is the best and very easy to speak with. The rest of the staff is just as good. They are the best!
Jan 8, 2015
Fast, friendly, and courteous and competent.
Dec 26, 2014
Been going to Village dental forever ( 20 years ? ) everybody is very friendly, and the Dentist doesn't hurt me ha ha
Dec 19, 2014
Excellent service, enjoy seeing the friendly staff, one whom I knew a long time ago from her previous job.
Dec 13, 2014
I have been coming to this dental office for over 19 years and I have never had a bad experience. Keep up the good work.
Nov 20, 2014
I was very pleased how friendly and helpful everyone was.
Nov 14, 2014
Village Dental, I can not begin to tell you how wonderful each and everyone of you are. We love the girls at the front deak. They know Aidan and we share so much. They work with us on our appt.because we live in Orange, Ca. Our Ortho and Vickie have become so connected with Aidan and Us as well as his dentist and his staff. I wish you all were closer. I would even come to your office. Our Family thanks each and everyone for caring about us, espically my grandson. Thank you, Thank you. Kathy Watson (Grandma)
Oct 22, 2014