The service here was quick, easy, and helpful. I was running low on contacts and had called several other providers who couldn't give me an appointment for months but Visual Health in Herndon saw me just days after I called for an appointment and at my preferred time (after 5:30pm so I don't have to take time off work). The receptionist was kind and pleasant while I waited to see the doctor. The doctor was very nice and friendly and informative when it came to describing how my vision had changed since my last visit. I'm not sure if this happens frequently or if it was just the right time to visit but not only was there a rebate for my contacts but there was also a promotion going on so I got new lenses and frames for free. Overall my experience was great!
Aug 25, 2021
I was a new patient here and Dr. Zhang was a very personable and friendly doctor. I was seen right away and was able to change my appointment easily by calling the office after something came up on my schedule. They also submitted the billable items directly to insurance, so no fuss. The woman at the front desk also took the time to advise me on contact lens and frame options and I purchased everything afterwards, though of course this wasn't required. All in all hassle-free and I would definitely recommend this practice.
Jul 30, 2021
Really friendly people. I hadn’t gotten my eyes checked in years and everyone was very patient and accommodating with all my questions.
Jun 13, 2021
Nice,clean place. Professional service.
Jun 13, 2021