Excellent care and service
Dec 13, 2018
I love Dr. Ratcliff he is very personal and can relate to kids. He makes sure I understand things.
Dec 12, 2018
Friendly staff and very helpful. Didn’t feel rushed, answered all my questions thoroughly and didn’t seem scripted.
Dec 10, 2018
The staff is very friendly and professional and Dr. Ratcliff is AWESOME! Easy to talk to and visit with, explains the services and tests with great detail. You know your eyes are in good hands.
Nov 30, 2018
Friendly professional staff with the very latest equipment providing the absolute best eye care possible!
Nov 9, 2018
Exam was very thorough. All staff very friendly and helpful.
Oct 1, 2018
Friendly and professional atmosphere. I am confident in the care of Dr. Ratcliff. He is personable and very knowledgeable. The practice is progressive and offers the latest technology.
Sep 26, 2018
Excellent office staff. Dr. Ratcliff was very personable and explained very well the results of the testing done.
Sep 20, 2018
Wonderful customer service and quick process. Picked up glasses within 3 days of ordering.
Sep 14, 2018
Very nice and professional staff. Thanks again
Aug 24, 2018
Always an efficient and fast experience at Twenty20! Very thorough and attentive to my little one
Aug 19, 2018
Everyone in this office was friendly, efficient and made me feel welcome on my first visit. Dr Ratcliff was friendly, and very thorough. You can tell that he loves what he does. Kelly is excellent with assisting on picking out the perfect frames. The whole office is fillled with great staff.
Aug 16, 2018
Dr. Nat was great! She was very thorough and explained everything in great detail. She was friendly and personable, and easy to talk to. She always made sure my questions were answered. Good experience and I highly recommend!
Aug 7, 2018
Everyone was very friendly and thorough.
Aug 5, 2018
I have recommended this office a number of times in the past and they have always thanked me because they loved the service they received.
Jul 25, 2018
Dr. Ratcliff was great with my five year old son!
Jul 19, 2018
Twenty 20 Vision Center is an amazing place. I had an eye issue where I needed to be seen that evening. The staff was courteous and fit me in last minute right before close. I highly recommend them.
Jul 19, 2018
Very nice staff. They explain every step in detail and the doctor is very friendly. They even helped me figure out my insurance stuff because sometime that stuff is overwhelming. Wide variety of cute glasses too!
Jul 11, 2018
Courteous, professional staff from beginning to end.
Jul 8, 2018
Very friendly professional staff. The doctor does a great job explaining everything.
Jul 8, 2018
Dr. Ratcliff is very kind and knowledgeable. The staff are amazing; I always feel welcomed and very much taken care of when entering and leaving. I love the atmosphere. Quality service on all levels. Thanks Dr. Ratcliff and staff!!
Jun 25, 2018
I love it! My favorite eye doc and the kindest staff ever!
Jun 19, 2018
Dr. Ratcliff has the best professionalism and understanding of his patients. The ladies that work there are beyond amazing and accommodating. Everyone is so knowledgeable and friendly. Strongly recommend Twenty 20 for your vision needs.
Jun 9, 2018
Knowledgeable and friendly, it was my first visit and I am pleased to say I have a new optometrist.
Jun 4, 2018
Dr. Ratcliff and his staff are top notch! They are friendly, thorough, professional and very knowledgeable.
May 27, 2018
Very good at explaining the issues.
May 24, 2018
My visit was a great experience. The entire staff was friendly and attentive. They took the time to make sure we explored every option for my condition and needs. Highly recommended!!
May 10, 2018
Dr. R is amazing and helped me understand some of my son's challenges so we could get therapy. My son is thriving and I'm grateful! Beautiful facility and amazingly friendly staff.
May 9, 2018
I have been coming to this office since they opened and they have only gotten nicer and more efficient!
May 2, 2018
Professional, friendly and concerned. Enjoyed my checkup and will be following up with them.
May 2, 2018
My 4 month year old scratched me in the eye and on Monday morning I called 20 vision and they were able to get me an appointment right away. The next day my eye had completely healed! Very attentive and kind service!
Apr 11, 2018
Excellent, Compassionate, and Professional. Always an excellent experience.
Apr 6, 2018
Dr. Ratcliff and his Team are awesome! Dr. Ratcliff was very thorough and informative with his exam and helped me understand all of my options. The Team was engaging and pleasant. Awesome technology in the practice too!
Apr 5, 2018
Very good customer service from the staff and of course Reagan is a first class Optometrist!
Apr 3, 2018
Everything about this place is clean and orderly. Dr. Ratcliff explains everything to you when it comes to testing your eyes and vision, what it means and what he suggests would be good for you. He's open to questions and answers them thoroughly. I feel educated about the health of my eyes after seeing Dr. Ratcliff. The staff is also very professional and works well with insurance. The selection of frames are pretty cool and they make sure they fit before you leave. I highly recommend this place!
Mar 19, 2018
The staff were very attentive and engaged with each client that entered the facility. The staff insured clients were comfortable and needs had been met. The staff's attentiveness was genuine.
Mar 14, 2018
Thank you for answering all of my questions and helping me with my decision to move to contacts. I felt it was a well-informed decision.
Mar 14, 2018
We were very impressed with our experience. Dr. Ratcliff was very friendly and approachable with my 8 year old who often gets nervous around physicians. He put her at ease and his bedside manner was on point. It is apparent that he is a compassionate, caring, and thorough professional. The staff in the office were very personable and helpful. It was a pleasure to be in the office!
Mar 9, 2018
Everyone was so pleasant and informative
Mar 8, 2018
Dr Ratcliff is very knowledgeable and thorough. The assistants were extremely helpful in helping me pick the right frames.
Mar 1, 2018
Great customer service! Very friendly Doctor and staff!
Feb 28, 2018
Great communication, customer service, and very thorough with explaining what we needed to do.
Feb 23, 2018
I was quite impressed at the time Dr. Ratcliff spent with me and the careful way he explained everything
Feb 23, 2018
I recommend Twenty 20 Vision all the time!
Feb 22, 2018
My whole experience was amazing. Every staff member was warm, inviting, and knowledgeable in their field. Highly recommended using this facility for your eye care needs!
Feb 17, 2018
Dr. Ratcliff and his team are amazing! Starting from my telephone calls to make appointments to my checkout after the visit, everything is made very smooth. Dr. Ratcliff always addresses all my concerns and answers questions to my utmost satisfaction. Great for the entire family!
Feb 16, 2018
I was extremely please with the staff and the professionalism of the doctor and everyone there. Very helpful and informative. And the environment was very clean.
Feb 16, 2018
This was my first visit and I was very pleased
Feb 15, 2018
We always have great experiences at Twenty 20 Vision even with my toddler! Very patient.
Feb 10, 2018
Great experience - very friendly staff and a very knowledgeable optometrist!
Jan 31, 2018