Front desk staff is amazing
May 12, 2020
Always a pleasure visiting this TSO office in Atascocita. EXCELLENT CUSTOMER SERVICE!!! The staff are always attentive, courteous, and friendly. They go above and beyond to help you find the perfect pair of glasses. Dr. Reneau is very thorough with eye exams and is very mindful of your medical issues. Appointments are easily done online or over the phone. Never a disappointment in care or customer service. So glad we found this place!
Mar 2, 2020
Was very happy with the service it would be good for you as it was for me excellent highly recommend it
Feb 12, 2020
My call was taken by Taylor and checked my insurance and returned my call with in a short time. I have had to wait on other doctors office days before i would get a return call. I arrived early Taylor again very nice gave me paper work to complete. Office was clean and both the girls were very nice as i waited and answered all questions. The Doctor never rushed me took time as i am hard of hearing and he explained things to me more than twice until i could understand and hear everything. I am 79 years old. I know i move slow and slow doctors down but the doctor took his time with me and never rushed me. He is very nice I will return to him again.
Feb 7, 2020
My visit was extremely pleasant. The entire staff was extremely courteous and helpful. They made me feel very comfortable and welcomed from the minute I walked in the door until the minute I left. The doctor was very professional and thorough. I can tell he was very professional and knew exactly what he was doing. I will definitely be going back and will definitely be recommending this location to friends and family.
Jan 29, 2020
Great experience, friendly and knowledgeable staff.
Jan 25, 2020
Excellent service and Dr.
Jan 20, 2020
I haven't been to TSO in a while, but this visit changed that forever. I was greeted as soon as I entered and a staff member assisted me promptly. After filling out paperwork, I was greeted and received a handshake from the optometrist. He took me to the back for my eye examine and he did every test and made sure I was comfortable with the new prescription. He even compared my last prescription glasses to the new ones to check the difference. When ask testing was finished, I was again assisted to help pick out my new frames. Anyone who wears glasses knows it's a pain to pick out new frames when you can't see. She took her time and asked what styles I liked and colors. She then checked online for more colors of the frames I liked since they didn't have all the colors in the store. I felt that my visit was personalized just for me and would recommend TSO Atascocita to all my friends and colleagues. They made me feel like I mattered and was not just another customer.
Jan 9, 2020
Very through exam and everyone was courteous
Dec 20, 2019
Dr. Reneau is just wonderful. He has been our family (4) eye dr for many many years. He takes his time and even personally comes to the lobby to apologize of he's running behind on his appointments. I trust no one else but him.
Dec 4, 2019
Great service !!! Everyone was extremely friendly and helpful. Glad I found this office.
Nov 18, 2019
The staff was amazing and friendly as soon as I walked in I was greeted with a smile from the receptionist.
Nov 10, 2019
Great appointment. Staff is amazing. Dr is awesome. The place is clean & service is great.
Sep 17, 2019
First time here and I had a good experience. Staff was friendly and the doctor was attentive and knowledgeable. She did a full very detailed eye exam to make sure everything was right.
Sep 11, 2019
Very through exam. Very friendly staff. They explained everything I needed to know cause I'm a parent of two girls who need glasses and contacts. Will be going back.
Aug 9, 2019
Professional and friendly staff. Dr. Reneau takes time to explain each process and makes you feel comfortable. Highly recommend Dr. Reneau and TSO Atascocita.
Jul 26, 2019
Took my family to TSO we all had a wonderful experience. Highly recommended
Jul 12, 2019
Friendly environment and staff.
Jun 30, 2019
Great experience and will be back
Jun 26, 2019
Everyone was so nice and professional!! I received my frames the very next day! Thank you guys so much!
May 23, 2019
Some of the friendliest staff I have ever met. So helpful and accommodating. Even helped us with making lunch plans as we are not from Atascocita area. Dr. Reneau was very thorough in the exam and explained everything so well.
Apr 29, 2019
The doctor was very good and the staff was really friendly
Mar 25, 2019
The staff at TSO make my visit very pleasant. They are very knowledgeable and friendly.
Feb 20, 2019
Love the staff here, the ladies up front helped me pick out my glasses and were so helpful. They told me a week and my frames would be in and they were in just 2 days later and they are perfect
Feb 13, 2019
Very friendly and professional both from the doctor to the ladies at the counter.
Feb 8, 2019
Friendly staff and prompt service. Highly recommend to anyone for their eyecare needs.
Jan 14, 2019
The entire staff and Dr. Reneau are amazing!
Dec 24, 2018
Positive visit. Front desk very helpful and nice. Doctor seems up to date with latest technology. The white lady gave my glasses back full of fingerprints after checking the prescription. I need to talk with my provider how to recuperate the 35 bucks I paid for the pictures and I still have 25 bucks unused that will be lost since I did not purchase glasses. overall good experience. The office needs to address the sun shinning thru the windows where we try on the glasses for proper vision.
Dec 11, 2018
This was the best, most thorough eye exam that I have ever had. And the girls in the reception area were awesome too!
Oct 2, 2018
Clean offices, friendly people. They make you feel very comfortable.
Sep 20, 2018
Friendly people and great exam
Sep 19, 2018
Dr. Reneau and his staff provided friendly, efficient service. The office was comfortable and all my vision needs were met on my first visit.
Sep 3, 2018
Very friendly, and knowledgeable, will continue to go here for all my eye problems. Taking the Doctor's advise
May 16, 2018
I was very impressed w/this office and staff.
Apr 17, 2018
Dr. Reneau makes me feel at ease and has a great personality. The staff is very friendly and helpful.
Jan 18, 2018
front desk very helpful and attentive, eye care went find and very informative.
Dec 1, 2017
Best doctor and the best staff!
Nov 23, 2017
Doctor and staff were very helpful and knowledgeable and caring . I completely trust there advise and will keep them as my eye specialist.
Oct 9, 2017
This was my first time at this location and it won't be my last. They make you feel so comfortable, just like family. Office is lovely and the Dr. is very thorough. He may not have the expensive equipment, but what he does have is heart. You get the same tests at other offices just in a different way. Can't say enough about the staff. Any office would be honored to have these people working for them. The only reason our wait time was so long, is becuase I messed up on the time and we were 1 1/2 hours early, bad me.
Oct 6, 2017
Very helpful. I will return in the future.
Jun 26, 2017
I was so pleased with my visit! Dr. Reneau is so friendly and made me feel like a top priority when addressing concerns about my eyes. His staff was so patient and helpful when I was picking out frames.
Apr 17, 2017
Very professional and thorough
Mar 1, 2017