Great customer service, friendly staff, and Dr Keeney explained everything so detailed. And we were in and out in a very timely manner.
Feb 20, 2019
I had a very pleasant experience and would recommend TSO.
Feb 12, 2019
Absolutely amazing people. They make it fun and easier when dealing with kids! Great company
Feb 11, 2019
TSO Silsbee was very appeasing to the eye. Incredibly nice, up to date. The employees where wonderful and a joy to be around. Excellent service, very fast. Only problem was when I went to purchase the glasses I picked, they where considerably higher priced than what I could have purchased them from the brands website. TSO presumed to tell me that they would give me 20 percent off which was still not what I could purchase them off the brands website for. This was very displeasing, but I will return.
Feb 9, 2019
I learned alot at my eye appointment. I also decided i won't trust my eyes to anyone, but TSO again. They explained things and when i asked questions i felt like they actually wanted to take time to give me good thorough answers for my understanding. Thank you Again
Feb 7, 2019
Great staff. Great service.
Feb 5, 2019
Excellent service. Very patient.
Feb 5, 2019
I was very pleased with my visit yesterday. The staff was very pleasant and knowledgeable.
Jan 29, 2019
Very nice staff and doctor. Explains everything they are doing and results.
Jan 28, 2019
The employees greeted me as soon as I entered the new office. My appointment was right on time and I didn't have to wait at all. The doctor took her time and made me feel comfortable as I was trying to determine which lens was better. The new map equipment that takes pictures of the back of the eye was amazing. When using the machine, it is not necessary to have the eyes dilated. There was an extra charge to use the machine, but it was well worth it. The doctor explained the pictures in detail and I was pleased to find that although my eyesight (I've always worn contacts or glasses) is not that great, my eyes are healthy and in good shape. The new office is really nice and larger with more space for additional rooms. I would definitely recommend them.
Jan 28, 2019
Suffering with an irritation in my eye, I went to Silsbee TSO in near agony. The staff was so kind and helpful. The Dr. helped in two ways. Second, she did her best to locate any foreign stuff in my eye and sent me to the pharmacy for some eye "goo." First, and more importantly, her bedside manner and calming words assured me that it was probably nothing. As it turned out, she was right and 24-hours later, my eye is just about fine.
Dec 27, 2018
Very professional and I had a great experience for my first time at a eyeglass place. I recommend TSO in Silsbee to everyone.
Dec 27, 2018
Friendly staff, very short waiting period, explained things where I could understand them.
Dec 27, 2018
Love Dr. Keeny and the staff at TSO Silsbee. Great service and very knowledgeable.
Dec 23, 2018
Very friendly and professional staff and services!
Dec 7, 2018
Excellent service. My 2 sons & I were in & out with very little waiting time!
Dec 7, 2018
My comments are not related to optics as in eye exams, or frame choises. My comments regard the optics of your establishment. In my opinion having been in the competitive world of retail for many years; you could pay more attention to the optics of your establishment. Understanding you are relocating two doors over in the same building. One could take stock in decor. Updating furnishings throughout. Utilizing updated lighting. Creating an updated environment for patients, and those accompanying patients. Improving visuals in the lobby, and in examining area. Creating an environment people perceive as inviting, informative, and interesting. Give yourself a chance to compete. I’m sure you can put yourself on the right footing.
Nov 16, 2018
The best place to ever get an eye exam. The doctor is perfect and the employees are super helpful.
Nov 14, 2018
Everyone was very friendly and patient. I tend to ramble and no one cut me off and they listened to my concerns. Major props to the gentleman who helped pick out my frames. I’m sure I tried on every pair and he was so helpful and patient.
Nov 13, 2018
Was seen immediately and everyone was very friendly.
Oct 21, 2018
Best service experience that I have experienced at a TSO location.
Oct 18, 2018
Wonderful, caring, professional people. I have never felt rushed during an appointment and feel like they take the time to make sure any and all concerns are covered.
Oct 4, 2018
Staff was very friendly and helpful. I have not had an eye exam done since I was in elementary school. I wasn’t a very good patient after getting my eyes dilated but the staff remained very professional. I highly recommend this location of TSO.
Oct 1, 2018
Friendly staff! Dr. Keeney was knowledgeable and friendly too.
Sep 27, 2018
As always on time, very pleasant.
Sep 26, 2018
excellent well managed and great use of time
Sep 25, 2018
We had an amazing experience. We will be back for sure.
Sep 20, 2018
Always love seeing Dr Keeny. Love the staff and care is exceptional.
Sep 14, 2018
Very friendly with a staff willing to help. Excellent service.
Sep 10, 2018
As soon as I walked in the door, someone greeted me. Then another person was making eye contact and asking how they could help me and did I have an appointment. I had been in the building less than 15 seconds. That set the pace for the rest of my time there. Everyone knew their job and did it with exactness. Each person was friendly and worked calmly and efficiently. The doctor was informative and thorough. When it came to choosing frames, I felt the young lady went overboard in helping me make a selection with which I would be satisfied. The whole office visit was spectacular. I am very pleased to be a customer of TSO Silsbee. This team was tremendous. I am writing this in comparison to the routine customer service in almost any business you go into. Please continue this great service you give across the board.
Sep 7, 2018
Averie is a minor who came in and she is very nervous at dr appointments. You guys did great at making her feel good and to stay excited about her visit.
Sep 1, 2018
I loved the Dr.. she was very thorough.. explained everything in detail and made sure i understood.. the staff was very nice!
Aug 24, 2018
Excellent visit - enjoyed personable optometrist. 30
Jul 24, 2018
The doctors and staff that I have had contact with at TSO Silsbee has always shown professionalism and caring for me and my family.
Jul 9, 2018
Always pleased with the services I receive at the Silsbee TSO.
Jul 7, 2018
Fast friendly,knowledgeable service!!
Jun 30, 2018
Great customer service, helped me get the perfect perscription as my eyes are very unique. Helped me decide between glasses and contacts to better suit my needs. Very convenient for scheduling etc.
Jun 28, 2018
I have been to different optical places never get to where I can see both close and far away clearly until I went here. They do a great job at accomplishing the perfect vision. Thank you so much
Jun 21, 2018
Doctors and staff are always super friendly and knowledgeable! They are great my children too (ages 9 and 8).
Jun 10, 2018
I was very pleased with my visit to TSO. Everyone was friendly and helpful. Dr. Lam was great! Thanks so much!
May 18, 2018
Love the atmosphere and the service I’d Great!
May 17, 2018
Love Dr Delino! I was able to see her on a Saturday so I didn't have to miss any time at work. She is very thorough and explains everything so well. I will be sending my family and friends to TSO!
May 14, 2018
Excellent service! Great, friendly staff.
May 10, 2018
I love this office! i have been to several eye doctors/offices and this by far my favorite. i use both Dr's. and they are both GREAT!!!!!!!
May 9, 2018
Everyone is so friendly and helpful. Every question i ask they explained. They also brought up some things i hadnt thought about.
May 5, 2018
Very professional group of folks. Prompt, courteous, and explained things where I could understand. Definitely recommend Silsbee TSO to anyone needing an optometrist.
Apr 28, 2018
My wife is getting an eye exam in a few weeks.She looked at glasses for herself. Didn’t find any. Not a very big selection. Why don’t you keep a bigger selection for men and women?
Apr 24, 2018
Great place , nice staff .
Apr 24, 2018
Absolutely love Doc D!!!
Apr 21, 2018
It is always a pleasure visiting your clinic. You and all your staff are friendly and helpfull. I hope that your expansion goes according to plan and you get the style and comfort that you deserve
Apr 18, 2018