Jenna is very good and gentle on my mind.... and explains well when I have questions... this is one of the few appts that I don't go into cardiac arrest ... thank you guys... you do great work!! and of course Dr. Hale is one of my favorites... couldn't ask for a more caring Doctor!!
Aug 17, 2017
Great office, very friendly staff
Aug 11, 2017
Very prompt service; no wait. Pleasant and courteous staff. Dr Hale and Jenn, my hygienist, are both excellent. I give it five stars.
Aug 3, 2017
As usual, the dental hygienist and dental staff were very professional and I enjoyed seeing Dr. Hale again. The only problem I have is you stop the age group at over 64 and I resemble that as i am now over the age of 70. At my age I would think a should get free dental care!!!!!
Aug 1, 2017
Most accommodating and helpful ... all of the staff
Jul 31, 2017
Dr. Hale and staff were very courteous and professional. When I walked in the door, I felt that they knew who I was and had prepared for my visit. I received all the information necessary for the procedure that I received at that visit and the next procedure that is scheduled. I would recommend Dr. Hale's services to anyone that inquired.
Jul 26, 2017
Very good. Like the online reminder very much!
Jul 13, 2017
All staff very courteous and helpful. I was not rushed, although I had a lengthy amount of information to share. Dr. Hale was very 'approachable' and candid - both traits I value when interacting with medical professionals.
Jul 13, 2017
Dr. Hale is so professional and yet has great bedside manners that makes his patients comfortable. I will recommend him wholeheartedly and his assistant Sandra is so gentle and a pleasure to be around
Jul 11, 2017
Made an appointment quicklyl. When I came in for my appointment, did not have to wait over 5 minutes.
Jul 11, 2017
The dental hygenist that cleaned my teeth was both thorough and patient. I have really clean teeth now!
Jul 8, 2017
Appointment started on time and Dr. Hale and Sandra took the time to answer and my questions plus they shared their experiences they have had with other patients with similar procedures.
Jul 1, 2017
Since my initial visit , my teeth no longer bleed while brushing and they have become whiter.
Jun 28, 2017
I made an appt. for June 26, I really wanted a first opening but there was none till the 26. Wendy, at the front desk gave me the option of calling me if there was a cancellation. She called me on Monday to see the Dr. on Tuesday 20,2017.
Jun 22, 2017
Excellent professional service from everyone in the ofice
Jun 16, 2017
Dr. Hale, highly recommended by my dentist, is professional and thoughtful. The entire time he spent on the exam and explaining my issue was quite pleasant. He and his staff impressed me with their courteous, professional manner. The office setting is pretty and calm. I am very pleased with my experience.
Jun 14, 2017
Dr. Hale and the staff are great to work with. They listen to what I want and gave me options I did not know I had. Their customer service is a 10 plus. I never felt rushed or inconvenience on any of my visits. I work in the medical field so I know good customer service. I highly recommend, Dr Hale and his staff
Jun 14, 2017
Dr. Hale might be the best dentist in Katy!
Jun 9, 2017
DR Hale and his staff are tops in service and professionalism.
Jun 9, 2017
Emergency visit so we were worked in immediately and Dr. Hale took care of the problem and explained in depth the cause and how to treat it and what to do. We were most impressed. Staff is always so cordial and helpful.
May 23, 2017
The doctor is very knowledgeable and explains things to you. He takes his time to do it right. He talks to you and not experience above you. His staff is friendly and helpful. It is a pleasant as a dentist visit can be
May 17, 2017
Dr. Hale was recommended to me by my regular dentist. Dr. Hale has done an excellent job of helping me correct the bleeding issues that I had with my teeth. Excellent customer service and friendly staff!
May 10, 2017
My last visit was as usual on time with caring professional staff. Highly recommend
May 10, 2017
Very thorough exam and explanations.
Apr 28, 2017
Your dental knowledge and communication skills coordinate very well with my family dentist. I feel very comfortable with your analysis.
Apr 26, 2017
Everything and everyone working there are always as sweet as can be- 5 star plus always- the staff/doctor are wonderful
Apr 21, 2017
Extremely personable. The staff show genuine concern and interest me the patient.
Apr 21, 2017
I have appreciated the skill and knowledge of Dr. Hale and his staff. I am thankful that Dr. Hale worked closely with my own dentist to coordinate care. thank you!
Apr 13, 2017
Dr. Hale explained the procedure to be done very clearly. I appreciated it so much!
Apr 12, 2017
Dr Hale office staff is very profrofessional and keep your time schedule up to date. I have been a patient for many years. Dr Hale have done surgery and no problems occur afterwards.
Mar 23, 2017
Timothy Hale and his entire staff were incredibly friendly and informative and provided high quality dental care.
Mar 23, 2017
Doctor Hale was absolutely fantastic. He kept me informed the whole way through with what he was doing, what he was about to do etc. His assistant was fantastic also. She was always checking to see how I was doing and was clearly very knowledgeable about her job
Mar 16, 2017
Dr. Hale and his staff are total professionals. I've been treated there at least 3 times in the past 11 years, on recommendation of my dentist of 32 years. The staff greets me warmly and makes me feel welcome. The waiting area is comfortable, but don't get too cozy, because your wait time is typically short. The assistant (most recently Sandra), does a good job of explaining the process and prepping me, and notifying Dr. Hale when I am ready for his diagnosis. Dr. Hale explains his diagnosis in clear, easy to understand terms; performs the surgery expertly, and communicates well throughout the process, which makes the potentially unnerving experience much easier to handle.
Mar 15, 2017
Dr. Hale was the professional that my dentist said he was. He is friendly, thorough, and I felt totally comfortable in his office and in the chair. His staff is also very professional and compassionate.
Mar 13, 2017
Dr. Hale and his office staff are very exceptional in their dedication to give the best dental services. You always can count on Dr. Hales sharp and elaborate medical consultation as well as the mituculous and outstanding dental procedures
Mar 12, 2017
Dr Hale is an expert in his profession, very thorough, informative, and honest.
Mar 9, 2017
Always courteous, friendly and professional in all aspects of the appointment. My hygienist, Jenna, has great skills, very thorough, and an excellent communicator.
Mar 7, 2017
The implant procedure was very good, and it is performing as it should. However, the requirement to have my cleanings done every other six month period for the next two years at Doctor Hale's is completely illogical. I have no quarrel with the good doctor wanting to see me then for a followup x-ray, but why the cleaning. I didn't even see the good doctor. Instead the Hygeneist noticed a tooth imperfection, and advised I see my regular dentist for it. Well then why was I having to have my cleaning done a Doctor Hale's? I could have had it done at my regular dentist instead. Now I have to go to the extra expense of an additional appointment with my dentist to check out the tooth defect. If I had gotten the cleaning done at my regular dentist, I would also have received a discount for paying cash as a non insured senior. At Doctor Hale's I did not even get that discount for the cleaning.
Mar 3, 2017
Professional and caring. Dr Hale explained the procedures well and his staff was courteous and friendly. Cindy was very caring during my two visits.
Feb 23, 2017
Everyone in this office is very professional and nice. They know their jobs and are very efficient. I never have to wait long and Dr. Hale listens to his patients and does excellent work.
Feb 22, 2017
I have seen Dr. Hale for multiple procedures and have always been pleased with the results. Dr. Hale and all of the staff are friendly, professional, trustworthy, and welcoming.
Feb 17, 2017
Very reliable & good outcome.
Feb 16, 2017
Everyone is very friendly, professional and helpful.
Feb 10, 2017
Great doctor and caring staff!
Feb 3, 2017
I have been going here for years. They take real good care of me. I would not go to another doctor.
Feb 3, 2017
always on time and will ask to move you if need be... i think the staff is awesome and very willing to help explain insurance. Dr Hale has done major work on me...and I love the way he works and calls after the day of surgery.
Feb 2, 2017
I've been seeing Dr. Hale for over 20 years he is by far the best and stays current in his field .. he is straightforward and honest and genuinely cares about the health and appearance of your teeth always having an amazing staff! The whole environment at his office is upmost professionalism with very friendly and caring people .. it's just a great place and I always look forward to going there!!!
Jan 28, 2017
Thanks for finding a way for a needed appointment. See you again in April.
Jan 27, 2017
The staff was exceptionally friendly and professional, Dr. Hale was very proficient. We were very happy with the appointment.
Jan 26, 2017
Getting my teeth cleaned at Dr. Hales office is so exceptional - it makes me want to go to the dentist more often.
Jan 25, 2017