The Best Service — Elizabeth G.
Was extremely pleased with the front desk's and all the back staff's service. My Dr., Mark Cheung, literally walked me to the spectacles section after our consultation in the most professional manner. Woman in the glasses store was so much help . I did't have to ask frequent questions as she took lead in discussing what my insurance covers and had so much knowledge about eye care. Definitely recommend Southwest Eye Care to anyone.
Oct 18, 2018
with southwest you will definetly be reminded o... — John M.
with southwest you will definitely be reminded of your appts. email texts phone calls
Oct 13, 2018
I would definitely recommend Southwest EyeCare ... — Loretta M.
I would definitely recommend Southwest EyeCare to my family & friends. When I went for my 1st visit Southwest EyeCare was very professional. I was not rushed, I felt welcomed. My eye doctor Janae Vance was courteous, informative she went over all of my eye exam results. She was personable. I’ve found my new EyeCare office. Thank you Southwest EyeCare & Dr Janae Vance. 😊
Oct 11, 2018
I really like the doctor he was great! — Stetson W.
I really like the doctor he was great!
Oct 11, 2018
I came for my initial eye exam here. The wait t... — Mary A.
I came for my initial eye exam here. The wait time was longer than usual as the patient ahead of me had more needs that needed to be met. As a courtesy, the manager waived my copay and gave me some eye cleaner. She was very apologetic about the wait as that is not their normal policy. I will be back again as that gesture shows they do care about their patients and their patients time.
Oct 2, 2018
It is always a good experience at Southwest Eye... — Kelly H.
It is always a good experience at Southwest Eye Care. They are friendly, professional, and knowledgeable.
Sep 19, 2018
Great service — Melissa R.
This office's staff was very friendly and helpful. The doctor who saw me was very knowledgeable and genuine. It seems like they really care about their patients. I will be seen here from now on.
Sep 18, 2018
We depend on Dr Vance to provide eye exams and ... — Kenneth M.
We depend on Dr Vance to provide eye exams and treatment we trust.
Sep 13, 2018
Everyone is very nice and helpful. Mary in the... — Lucille D.
Everyone is very nice and helpful. Mary in the glasses area goes above and beyond.
Sep 12, 2018
Friend staff. Amazing doctor. Friendly. Suppprt... — Jose R.
Friend staff. Amazing doctor. Friendly. Suppprtive. Best eye exam experience I ever had.
Sep 9, 2018
Very friendly and professional environment. All... — Gianna L.
Very friendly and professional environment. All staff members were great, but technician Mayra stood out and made my 6 year old daughter feel at ease. I really appreciated her caring personality during the exam process.
Sep 7, 2018
Dr Cheung was very personable and professional.... — Lezlie C.
Dr Cheung was very personable and professional. I liked him very much. All the staff are courteous and helpful and I really enjoy the Bakersfield office.
Sep 3, 2018
Regular Patient — Bertha T.
Courteous, friendly and efficient. Good listener, takes time to answer questions important to the patient. Thanks!
Sep 2, 2018
I love going to Southwest Eye Care! Twice I hav... — Margaret J.
I love going to Southwest Eye Care! Twice I have had an issues with my eyes (over the last 2 years) they made me an appointment that worked for me. They were friendly, helpful and considerate of my time! They have great staff and great Dr.'s....I like Dr. Kapralian, but my new favorite is Dr. Vance!
Aug 28, 2018
Dr. Vance is friendly and made me feel at ease ... — Theresa H.
Dr. Vance is friendly and made me feel at ease to where I felt comfortable asking questions. She answered all my questions and I feel like I have a doctor who cares.
Aug 23, 2018
Filled the forms and waiting time from appointm... — Jesus F.
Filled the forms and waiting time from appointment time was 25minutes.
Aug 16, 2018
Everyone in office is very helpful and knowledg... — Diana T.
Everyone in office is very helpful and knowledgeable.
Aug 14, 2018
I was seen exactly at my appointment time and h... — Lisa M.
I was seen exactly at my appointment time and having some health problems and being on medications that have some long term eye effects I got the most through eye exam of my life! Dr Vance is by far the best I’ve ever seen!
Aug 10, 2018
Very welcoming staff. On point with appointment... — Apolonio T.
Very welcoming staff. On point with appointments as long as you get there with time before. Very knowledgeable and really care about their patients.
Aug 9, 2018
Dr. Vance is great and always takes good care o... — Paula M.
Dr. Vance is great and always takes good care of us.
Aug 3, 2018
Everyone is always so professional and so frien... — Alex N.
Everyone is always so professional and so friendly. Great experience every time! :)
Aug 1, 2018
Very friendly and helpful staff. They are my n... — George L.
Very friendly and helpful staff. They are my new eye care company. Thank yo
Jul 24, 2018
The front office people are the best of any med... — Sandra D.
The front office people are the best of any medical office I go to. That holds true for calls to the office or at the time of visits. The staff including the back office people are very professional and cordial. Dr. Vance is thorough and is always helpful in addressing any problems and answering questions.
Jul 22, 2018
Nices people ever took time explaining everythi... — Jason M.
Nices people ever took time explaining everything
Jul 15, 2018
The best customer service — Tanecia C.
I had an appointment when I came in and they respected my time. I was in the exam room 10 minutes after checking in. I received my prescription, picked my glasses and was heading home an hour after i arrived. Perfect.
Jul 4, 2018
Kind and quick — Grace J.
The entire office had a very friendly vibe. They were able to get me in and out quickly while still letting me know everything they had found with my eyes. It was a wonderful early morning experience:)
Jun 30, 2018
I like the service you get here and the staff a... — Rosie H.
I like the service you get here and the staff are all very friendly that’s what keeps me coming back.
Jun 16, 2018
Great customer service. Everyone was kind and ... — Maggie B.
Great customer service. Everyone was kind and courtious. Took no time at all to be called back for the exam. Very satisfied.
Jun 14, 2018
Love this office! Everyone is so nice. My new d... — Joan V.
Love this office! Everyone is so nice. My new doctor was very knowlegable and instructive. Thank you!
Jun 7, 2018
Staff very helpful , gets you in and out. Pleas... — Tina L.
Staff very helpful , gets you in and out. Pleasant appt.
Jun 7, 2018
Great team — Aaron F.
Great team. Very knowledgeable on insurance and helped me every step of the way.
Jun 7, 2018
I was very happy with the team effort that went... — Matthew O.
I was very happy with the team effort that went into saving my eye after recent chemical exposure... The crew and/or team there seems to be well oriented knowledgeable and very friendly.
Jun 2, 2018
Highly recommend — Sharon S.
Have been going to SW eye care for 15 years. Always friendly professional service.
May 31, 2018