Everyone is always so friendly and helpful
Jun 12, 2019
The staff at Rouse are friendly and helpful. They do more in depth eye health screening than many places so plan to be there for an hour. They also carry super cute frames and help you get a frame that fits right.
Jun 10, 2019
Timely, friendly, and thoroughly professional.
Jun 7, 2019
Outstanding! Couldn't ask for a better optometrist!
May 31, 2019
Excellent service, will highly recommend to our friends!
May 30, 2019
I think it was a wonderful experience. Everyone was very friendly and helpful
May 19, 2019
Rouse eyecare is AMAZING! I recently had an appointment this week. They spent quality time with the exam and a walk through for glasses. Good quality products!
Apr 20, 2019
Amazing and exceeded my expectation
Apr 11, 2019
Elizabeth is honest and understanding, love her!!! Doctor Rouse is great and down to earth!! Love him too!
Apr 2, 2019
I’ve never had such a thorough eye exam. The staff, very professional and very helpful and friendly.
Mar 15, 2019
Love the atmosphere of their office. The ladies are all very sweet and kind. Made it easy to pick out glasses because their are so many to pick from. The doctor was very knowledgeable and kind as well.
Feb 22, 2019
Excellent service, best eye doctor I have experienced in 50+ years and I have worn glasses since the 2nd grade.
Feb 19, 2019
The service at Rouse eye.care is second to none.
Feb 9, 2019
This was our first experience for vision care at Rouse Eyecare Center. It is not a local office for us, as we live 23 miles away, but it had many favorable reviews during our Internet search. We were very impressed with the staff knowledge, friendliness, and myriad of high-technology medical instruments. It was a pleasing customer experience, and we will be returning for our annual vision exams and future eyewear needs :)
Feb 1, 2019
My appointments were for 1:00 p.m., and my examinations were started at 1:00 p.m., by friendly engaging professional staff members. Staff at all times were very professional and dedicated to proving sound technically accurate medical care. Have been with this Dr.,and staff for 21 years, 110% satisfaction for my family and myself.
Jan 26, 2019
always a pleasure to come there. So glad I chose Dr. Rouse to care for my eyes.
Jan 11, 2019
Simple. Don't go anywhere else. Dr. Rouse and his professional team are thorough, knowledgeable, extremely professional, and make you feel like you're their only patient. They DON'T do the severe blast of air in your eye, rather have newer, more accurate technology.
Jan 11, 2019
Rouse EyeCare is definitely in the people business. I feel so valued and cared for at each stage of the appointment. From Secora's friendly and competent reception to the exam by Ashley and Dr. Rouse to the post-exam consultation with the fabulous Deliah, it's a first-class operation. I always leave there inspired to do my best to look and feel great!
Jan 4, 2019
Everyone in the office is friendly, knowledgeable, and they seem to enjoy their jobs. The doctor is very thorough and know. The selection of frames is fantastic!
Dec 21, 2018
Excellent service. There was no waiting and the exam was thorough. All of the staff are friendly and helpful. I highly recommend them.
Dec 19, 2018
Always friendly and helpful! I always enjoy my visits to Rouse Eyecare!
Dec 7, 2018
Visit to your center was very pleasing experience. Everyone was welcoming and kind. Doctor was very knowledgeable, comforting and friendly.
Dec 1, 2018
Dr. Rouse and staff are exceptional. They are professional; knowledgeable; provide excellent customer service; and they obviously enjoy their jobs. Having confidence and trust in your doctor is very important, I feel this way wholeheartedly.
Dec 1, 2018
All the employees are super friendly and knowledgeable about how to help with anything we need.
Nov 22, 2018
Everyone at Rouse Eye Care Center is very friendly and professional, from initial phone call to make the appointment to everyone on the staff who helped shepherd me through the process of thorough examination and getting fitted for glasses and contacts. Dr. Rouse is superb at explaining things, complete with pictures, and I love that he favors natural remedies when possible. I moved to Lacey recently from Seattle and was nervous about finding all new health providers. I had seen one of the best eye clinics in the big city for many years, but I believe the care and attention I got at Rouse Eye Care Clinic far exceeds that of Seattle. So glad I found this clinic!
Nov 11, 2018
Excellent customer service , from phone call to make an appointment, eye exam and picking out glasses ! Great doctor , great staff!
Nov 10, 2018
Dr. Rouse and his team give the absolute best service when it comes to your eye health, eye care and your eyewear. The exam is always very thorough and very informative. When it comes to finding the perfect glasses for your face this team is the best. I actually just let them pick and I am always SO happy with the choice. I have never gotten compliments on my glasses before but now I get them daily with what they have chosen for me. They are the experts! The face is the first thing people see and so why not look your best! Thanks Dr. Rouse and Team for always the best service and making me look great!!
Nov 10, 2018
Rouse EyeCARE center is awesome! Look sharp and see even sharper!
Oct 31, 2018
Dr Rouse gave me the most thorough eye exam I have ever had and his staff worked incredibly hard to fit me appropriately with my frames. I’ve never had much success with glasses, am doing never understood why. Elizabeth took the time to fit me properly and explain the whole process.
Oct 27, 2018
I love going to the eye doctor here. Always a awesome experience. Everyone is so nice and remember me. Even after losing my job and insurance that were so helpful to find ways to still go to my appointment and get a new pair of glasses.
Oct 21, 2018
Staff is kind and friendly, the office is beautiful and welcoming. The appointment was longer than I had anticipated but I felt the exam was more thorough than ones I had previously received at other offices.
Oct 13, 2018
Very knowledgeable and I felt very comfortable there
Oct 7, 2018
Great visit! Great customer service!
Sep 23, 2018
It is always a pleasure to come for an eye exam or to have glasses fixed or sometimes just to chat for a few minutes
Sep 21, 2018
Dr. Rouse, Deliah Rouse and the entire staff are excellent. The personal touch and professionalism is why I and my family continue to go back.
Sep 16, 2018
Great customer service and very knowledgeable staff and Doctor.
Sep 2, 2018
Very friendly staff and great provider. I was never rushed
Aug 19, 2018
Great experience! Very thorough eye exam. Great fitting experience with new for glasses.
Aug 11, 2018
Immediate exam, no waiting for an appointment!
Aug 11, 2018
Very thorough eye exam and great advice by dr rouse!!
Aug 10, 2018
Absolutely lovely staff! Felt respected and informed after leaving, and everyone is so welcoming. Can’t wait to come back!
Aug 8, 2018
Always the highest level of care, professionalism anf service. I have been a client for 15+ years and would never go to anyone else. I constantly recommend this stellar group of people to everyone
Jul 22, 2018
Your Team members greeted me professionally and happily and answered my questions very quickly.
Jul 18, 2018
Wow, very thorough with excellent, easy to understand explanations at each step. A completely different experience than I had at the chain vision provider I was using. I was offered an appointment time on the same day I initially called in even though I ended up coming in the next day. In my search of other providers, no one could see me for weeks. Exceptional experience.
Jul 16, 2018
My first eye exam at 26, and it was AMAZING. I couldn't have asked for more caring and kind staff members who walked through everything for me. I genuinely can't wait to get my first pair of glasses!
Jul 11, 2018
ROUSE is a great place to go. It sounds cheesy, but I feel like they are all my friends who are there to support me. They test a wide variety of aspects of vision. I feel like I get a very clear picture of my eye health and they are able to answer all my questions. Once Dr. Rouse prescribed a new brand of contact lenses and after the trial week it didn't fit my eyeball at all. Without hesitation he gave me a new brand and made sure that was a better fit. When picking out glasses the staff go above and beyond suggesting frames, giving real feedback and genuinely caring that you get the best picks for you. I was never a glasses wearer until I finally ordered glasses from them. They were pricey but I wear them way more than I ever did before saving money on contacts in the long run. They are all about high quality and it shows in every aspect of their business.
Jul 11, 2018
Great customer service. Very warm and friendly all the way from the front desk to Dr. Rouse. I would recommend to all who want the highest level of care and really know what it takes to make the customer happy. Thanks again to the Rouse team.
Jun 23, 2018
Love Dr. Rouse and his crew. aLways professional . Been coming here for years and whole family loves it.
Jun 16, 2018
I knew I had bad eyesight, and was very nervous about going to an eye doctor. Rouse eyecare center ( the entire team ) made me feel very comfortable, and made me actually excited about getting my eyes taken care of! Thank you Rouse team!
Jun 2, 2018