The main receptionist or person that checks in patient clearly showed her stress in front of 3 of us yesterday. Her attitude in how she spoke and body language was very uncomfortable. She needs better training for Customer Service and how to represent the office in a more professional demeanor; even under stress. When we first starting coming to Puyallup Vision Source years ago, the desk atmosphere was more pleasant. I feel it has changed alot with a younger generation.
Nov 13, 2019