Five star rating , everyone was friendly and professional. My appointment was on time and didn't have to wait.
Jul 22, 2017
Everything was handled in a very professional manner.
Jul 7, 2017
All a very pleasant visit.
Jul 6, 2017
Great staff and professional in every way. The doctors take time to answer questions and do a comprehensive exam.
Jul 5, 2017
I am always very pleased with my eye exams. I feel I'm in very good hands and that I have the best care.
Jun 24, 2017
Staff was friendly and courteous. Please to be there and was taken care of promptly and all questions answered completely. Sharon M Gaffney
Jun 21, 2017
Had a very pleasant experience. The staff was helpful and kind. Each and every step was explained in a way that wI was able to understand.
Jun 5, 2017
The Best exam I have had in years! From the front desk check in to my check out, everyone was pleasant and knowledgeable. Dr. Heinecke explained everything in detail and made me feel comfortable. Kelly the technician was caring and funny. Very pleasant experience! Also the best frame selections I have seen in a long time. Happy to know I have found eye care worth staying with.
May 25, 2017
My experience was excellent. Everyone was courteous and prompt. I felt at-home. There was no pressure, and everything was explained well.
May 25, 2017
First time at Primary EyeCare Associates. My experience could not have gone any better. Dr.Jennifer Hillmann is extremely professional and does a great job of explaining things throughout the exam. I highly recommend both Primary EyeCare Associates and Dr. Hillmann
May 1, 2017
Everyone at Primary Eye Care was very nice & explained all procedures. Dr. Bartels is great! I would recommend her to anyone.
Apr 21, 2017
I was very impressed with the care I received at Primary Eye Care Physicians. They were very thorough and knowledgable, plus they were friendly and nice. I liked how I was able to pick out my new frames right away and the selection was excellent! I would recommend them to all of my friends and family. Dr. Hillman was very thorough and nice too!
Apr 18, 2017
it was a great experience as i was greeted and helped at every step of my appointment.
Apr 14, 2017
Excellent staff - terrific facility - 5 Stars every visit!!!!!
Apr 14, 2017
Service was prompt and everyone was friendly and helpful. Even though it was near the end of the day I never felt rushed.
Mar 29, 2017
I always feel I get a very comprehensive exam. Just wish the eye glasses were less expensive. No eye insurance for me.
Feb 22, 2017
Dr. Bartels was great. Beth was great. Reception staff was quick and friendly. A good experience for something that usually feels a chore.
Feb 17, 2017
Friendly staff and thorough exam by Dr. Josh. Complimentary repair of my readers with no pressure to buy new glasses - I am happy to have found this eye care clinic!
Feb 13, 2017
Very friendly and professional staff. Very straightforward with charges.
Feb 9, 2017
struggling to understand my bill.
Feb 8, 2017
Everyone is always very friendly in the office. Always a nice experience.
Feb 7, 2017
Staff was polite, friendly and very helpful. Dr. Hillman gave a very detailed and helpful explanation of every step of the visit. A gentleman was very quick to adjust my glasses after they were out of shape due to a fall I recently had. No wasted time waiting to be seen.
Feb 7, 2017
Dr. Heinecke is an outstanding eye doctor. Friendly, personable and caring. The staff is wonderful . I would recommend him and primary eye care to everyone!
Jan 30, 2017
The problem I was having with my lens was identified and is being corrected.
Jan 17, 2017
The staff is very friendly and helpful. I have been going to Primary Eyecare Associates for the last 10 years and I would not change. Whenever I have any concerns about eye health, the Doctor always makes sure I fully understand and makes it easy to understand as well. I feel like I am in good hands.
Jan 12, 2017
Very friendly and thorough!
Dec 26, 2016
Dr. Bartels',careful examination identified a troubling dot on my left eye retina, which led her to send me to a retina specialist the very t day. He found a tear in the retina and scheduled surgery for early the next day and successfully repaired the tear. He said if this had not been fixed right away I might have lost vision in that eye. Many thanks to Dr. Bartels.
Dec 23, 2016
Very pleasant and positive experience. My wife is a client also so she encouraged me to make an appointment. Staff very helpful and knowledgeable. Dr. Hillman was very detailed in explaining my situation.
Dec 22, 2016
The staff and personnel are exceptional. You won't find better eye care in this area. I just purchased sun glasses and I thought $800.00 + was a little steep. After insurance the price came down to around $400 so that helped. Warm, friendly and a very pleasant atmosphere.
Dec 9, 2016
Dr. Hillman is friendly, thorough and cares about your sight. She wants to make sure she does everything possible to get your vision correct.
Dec 1, 2016
Dr. Heinecke, Richard, and the young ladies who endured me all performed an excellent job, and I appreciate the superior service i received yesterday, and the very many years I have been visiting your office.
Nov 17, 2016
The email reminders were helpful.
Nov 17, 2016
This was my first visit to this clinic and it was a great experience! Everyone was so friendly and made me feel welcome! Dr. Heinecke answered all of my questions and didn't make me feel rushed to get out!
Sep 29, 2016
Friendly, professional and on time.
Sep 29, 2016
Been going to Primary Eyecare Associates For years. They are always very nice, friendly and professional.
Sep 22, 2016
My husband and I had back-to-back appointments. We dealt with the receptionist, director, doctor, Angie and Kelly. Everyone was friendly and helpful! They all did their jobs to perfection.
Sep 21, 2016
Excellent customer service! Got better glasses than I would have expected for the price! They had me sit and brought me frames that would fit my insurance and my style! Dr was kind and understanding. I highly recommend your office!
Sep 20, 2016
Dr Heinecke was very pleasant and very informative. With a history of diabetes in my family, he answered all of my questions that I had very thoroughly. Everyone at the office was very welcoming!
Sep 19, 2016
The entire process is very efficient - from scheduling, reminders, to the date of exam. The staff is friendly and knowledgeable, and the selection of frames is fantastic! I highly recommend this practice.
Sep 15, 2016
Always a good experience. Appts are kept on-time and the staff is very professional and friendly.
Aug 23, 2016
The staff was very accommodating and listened to my concerns. I don't know why I go to another provider just because of insurance?
Aug 11, 2016
Great experience with my eye care. Josh and the whole staff made for a wonderful experience in getting my eyes checked a positive experience.
Aug 4, 2016
Have had a very good experience with every appointment.
Aug 3, 2016
Very professional attitude and all were very friendly.
Jul 22, 2016
Dr Marsh was the only eye doctor I ever went to that got my prescription right. I have been coming to you for a long time. Though Dr Marsh has retired, he left me in very capable hands with Dr Heinecke. Thank you.
Jul 22, 2016
We see Dr. Bartels & have always been pleased with our eyecare. Dr. Bartels is a friendly, caring professional. She communicates all information efficiently and values patient understanding. Recently, I had an emergency situation with my eye. The receptionist I spoke with for scheduling an appt. was very helpful in determining what was needed. She consulted with Dr. Bartels regarding urgency and together we came up with a good plan. All staff from the eye assistants to the Eyewear Gallery employees are topnotch!!
Jul 3, 2016
Having an early appointment and waiting a long time to get in,I got a reduced rate on my visit.The staff was very apologetic and concerned. I was tempted to leave but I am glad that I stayed.
Jun 21, 2016
I was seen promptly when I had a potential serious ocular issue. A complete evaluation was done. I was immediately referred for further evaluation to a specialist.
Jun 10, 2016
The appt. great. I didn't wait to long to get into my appt. Everything was explained well. I was asked if I had a questions and than i left.
Jun 9, 2016
The visit was very good. Everyone was courteous and prompt. The examination was thorough, and the diagnosis was clear. There was no pressure to purchase anything new, but I did decide to upgrade my lenses. Thank you.
May 19, 2016