I appreciate your promptness in keeping to the schedule. Everyone was polite and professional. I did not sit in the waiting room, nor did I sit in a back room unattended for a prolonged amount of time. We are all busy, and I appreciate you keeping that in mind.
Feb 6, 2019
It was a good, easy experience. The only thing I didn’t like is that we waited until after I got my eyes dilated to look at glasses. We should have looked at glasses beforehand, because I couldn’t see glasses to order clearly.
Jan 25, 2019
As always the folks are great...
Jan 21, 2019
I can honestly say that this is one of the very few times a year that I actually enjoy going to the doctor. Dr. Henry and his staff seem to always go above and beyond to make you always feel welcome and comfortable. I have been a patient of this company for over thirty years through many changes and reincarnations and I can say without hesitation that Dr. Henry is the best at what he does and at making his patients feel comfortable and at ease. Thank you.
Jan 9, 2019
I love this office and everyone is so friendly. I have always hated getting my eyes checked but them make me feel so comfortable and well taken care of.
Dec 19, 2018
I Always Have A Nice Visit Here Everyone Is Friendly And Caring
Dec 17, 2018
Outstanding service. They know my insurance plan and gave me options to choose glasses within my budget!
Dec 17, 2018
I trust Dr. Henry! I started with Eyeland in 1981 so Eyeland now Primary Vision Care has been my eye care/doctor for over 37 years! I can’t imagine seeing anyone else!
Nov 22, 2018
Very nice office and very personable staff, exams are thorough and well explained. I have recommended several friends and co-workers to them.
Nov 21, 2018
Thank u so much to the doc she was great
Sep 17, 2018
Fast, thorough, and very good exams!
Sep 10, 2018
I would NOT trust my eye exam to anyone else!
Sep 4, 2018
I was not happy with the lady who does the contact fitting. She was rude to my husband when he asked to switch from daily to monthly contacts, she was also rude to me when I asked her why there needed to be an appointment a week later...only because I never had that when I got my contacts a few years back. After returning home my daughter said that the same contact lady told her not to listen to her step mom and that daily contacts would be better for her. That is NOT her place! I am the paying customer and for her to be rude to all of us at different times is ridiculous.
Sep 4, 2018
The personal touch was present.
Aug 30, 2018
I could NOT o.agine myself going anywhere but here.Very friendly Staff and I love my Dr. Extremely clean business. 5 Stat
Aug 27, 2018
I thought not being told I was going to have to pay $106 out of pocket for my migraine test was over the top
Aug 16, 2018
Everyone Treats You Good And Dr Hammond Makes Sure You Know What Is Going On With Your Eyes She Takes Time With You
Jul 26, 2018
Everyone was so patient for my young son. No one rushes him to get his eyes dilated, which can be scary. Thank you for all you do!
Jul 7, 2018
I have been very pleased with your service. Although the last time there was a mixup on the insurance and they called wanted payment now. I have never paid other than copay and was not prepared to pay in full. The only thing that really did not settle with me was the remark that I would not be seen again until the bill was paid. You mean if I had eye problems I would be out of luck until I paid the bill?
Jun 13, 2018
Very friendly and explained everything to me in detail!
May 10, 2018
Everyone was very nice. Professional.
Apr 13, 2018
I bring my entire family to Primary Vision Care solely because Dr. Courtney Hammond makes me feel at ease and I feel she is the best. Dr. Hammond's education and experience as listed online is extensive and is indicative of someone who is passionate in providing the best care to her patients. She is a doll to my children and helps me feel at ease with my eye health and even pointed me in the proper direction for contacts and Lasic! I could go on all day about her... I would like to add that while my technician was nice (it is my understanding she is very new and still learning) she did mess up the measurement of my contacts and had to correct. She was honest about it but she does babble incessantly about what she is doing and that isn't good for someone with anxiety because I need to know that my eye health is in the best hands. I want to be clear that she is very nice and still learning and I think she is an asset to the PVC team. Clearly, she is still learning and it just made me feel anxious. Thank you to Dr. Hammond and the entire staff at PVC for being professional and kind.
Apr 5, 2018
My experience left much to be desired. I was originally told two weeks for my glasses. Without explanation I had to call to find out that they were delayed and would be 3 or 4 days longer. It now has been an ADDITIONAL two weeks and my glasses finally came in. I never received a call like I was told I was going to and had to call to find out they were there. I told them I was 15 minutes away (they closed in 15 minutes). And they told me they couldn’t stay late (completely understood). I made it there in 10 and the doors were locked at 5:55pm..... I will never go back
Mar 14, 2018
This place is awesome. The people are there to help you at whatever your need's might be.
Mar 12, 2018
Very knowledgeable and skilled technicians. Dr. Henry was very professional but also has a great manner to relax the patient.
Feb 21, 2018
I wouldn’t place the care of my eyes in any other office. Dr Henry is an amazing doctor and has absolutely my best interest at heart. His staff is amazing and just as caring. Great great office!!
Feb 15, 2018
Everything was fine and relatively on time. Dr Hammond was through and professional. Scheduling was not good.I have been seeing Dr Henry for many years and received an email confirming my appointment with Dr Henry. Dr Henry was on vacation the day of my appointment.
Feb 1, 2018
Friendly staff. Thorough exam and care
Dec 14, 2017
I've been wearing eyewear since 1963 and from Primary Vision Care since 1996 and this is by far the BEST customer service I've experienced in my lifetime of vision care.
Dec 6, 2017
Very friendly staff. Would definitely recommend to anyone.
Nov 23, 2017
Always treated great,, good folks, front receptionist need to get a sense of humor.
Nov 16, 2017
All went well. No waiting, seamless movement from initial tests to interface with Dr. Henry. Always a pleasant experience!
Nov 15, 2017
Everyone is always very nice and courteous.
Nov 13, 2017
Blair was excellent In doing the exam. She was very professional and explained the process in detail as it progressed. Dr. Henry was very thorough and explained results completely.
Nov 3, 2017
Great caring service! Would not trust my families eye care with anyone else!
Oct 16, 2017
Dr. Henry and his team are always the best to work with. They make you feel like one of the family and not just the next customer in line.
Oct 4, 2017
As always you are thougho and everyone makes me very comfortable. I appreciate the time that you take with my vision! Thank you!!!
Oct 2, 2017
Very pleasant and knowledgeable staff to keep you informed and help you with any of your questions.
Sep 26, 2017
I give 5 stars, if more stars were available I'd give them more... I've been going to primary vision care for years now, and I Will never go anywhere else for my eye care, I love all the staff, very nice and caring!
Aug 30, 2017
The staff, doctor and whole experience was just great. I've been going to eye doctors since I was a youngster and this was the best one yet.
Aug 21, 2017
I could not ask for a better place and Dr for the care of my eyes, than Dr Henry and his staff. I would recommend anyone and everyone to schedule with his office!
Aug 17, 2017
They are always great..but this time more fun and friendly!
Aug 12, 2017
Very good staff and professionalism
Jul 9, 2017
It was wonderful working with Valarie before my visit with Dr. Henry. This is why I drive from New Albany for my eye needs. Professional, personable and patient in all aspects of service at Primary Vision Care.
Jun 13, 2017
He is very friendly, polite, and I enjoyed joking around with him.
Jun 7, 2017
Everyone there is very nice and does a great job. Very friendly and knowledgeable. Dr's are great.
Jun 4, 2017
Excellent visit as always!!!!
May 13, 2017
My visit from receptionist to technician to Dr. Henry was very good. Everyone was so pleasant and helpful.
Apr 5, 2017
First time visiting. Haven't had an exam in over 6 years. The entire staff made us feel extremely comfortable and welcome. Dr. Hammond was excellent.
Apr 3, 2017