Overall my wife and I are very pleased with the service. My only complaint is that they were 20 minutes behind on my last appointment. No warning at check in, no apology when I was finally called in.....I just really consider it rude and a sign of disrespect when professional people ( and it seems to all medical professionals) can’t run their business in a timely fashion.
Dec 1, 2018
Pleasant staff, nice job
Nov 9, 2018
Office was nice and clean but, looked like it was to small for what you Had in it.
Nov 5, 2018
Professional and thorough.
Oct 22, 2018
Great experience once again at Optical Solutions at Shelter Cove. Dr. Bowles is very thorough and was extremely patient helping me with contacts. All staff was professional, helpful and friendly.
Aug 23, 2018
Great staff and Doctor Bowles is professional and thorough. Highly recommend.
Aug 22, 2018
So thankful to have had you so close and that you took me immediately. Everyone was professional , courteous and reassuring. God bless you! Numbers 6:24-26
Aug 15, 2018
Dr. Bowles and Her Team Are Amazing!
Aug 6, 2018
My visit was quick and efficient. The staff was knowledgeable and friendly. I will be back for sure!
Jul 30, 2018
Always good service. Prompt, friendly, and I've always been pleased with the glasses. The cost seems exceedingly high though, $2000.00+ for my last visit. I'm thinking of going back to Lens Crafters next time where the cost is less prohibitive.
Jul 26, 2018
This is my first time getting my vision checked in 15 years and subsequently glasses, and the whole staff was incredibly helpful and pleasant to deal with. I am glad I chose to visit the office!
Jul 26, 2018
Every person in the Shelter Cove office was terrific! We were taken in on time, listened to and given expert care. Choosing new frames was fun. The staff gave quality feedback about what I should or should not consider for new glasses.
Jul 23, 2018
Great friendly staff. Dr. took her time explaining everything in detail. Very satisfied.
Jul 20, 2018
Dr. Boles is outstanding and very clear and concise when explaining conditions, what to expect down the road, and options to treat visions issues!! Will definitely recommend OS! Thank you for a great visit....
Jul 16, 2018
These folks are the real--deal. I was a walk in due to the nature of my injury. The offered me an appointment the next morning or the possibility of being "worked in" to the Drs already full schedule. I opted to be worked in and could not have been treated better. I was updated on when I might be seen. When I was seen by Dr. Bowles she was extremely thorough in her assessment and in her treatment plan. I'am now finally comfortable switching to local eye care
Jun 21, 2018
Dr. Bowles and her staff were knowledgeable, courteous and efficient. No one wants to go to ge Dr on vacation, but they made the experience a pleasant one.
Jun 20, 2018
Great customer service from the moment you hit the door! I love that they never leave me waiting like some of the big name offices. Dr. Bowles is super personable and Libbey was very helpful while I was indecisively picking out new frames. Thank you!
Jun 2, 2018
Excellent service. Very responsive to any problem.
May 9, 2018
Love the Shelter Cove location--no waiting. Haley is friendly and professional.
May 4, 2018
Absolutely fantastic. Staff were friendly and efficient!
May 3, 2018
I have been a patient for over 25 years. Last Friday , I stopped in for a exam. Overall was disappointed. The staff had no record of who I was or if I had been there before. There was little qualifying questions Examination was quick and seemed inclompete When after exam I asked for contacts, was told that I would need to make an appointment in the future
Apr 9, 2018
This is where I will be having my eye appointments for now on :-)
Mar 24, 2018
Dr. Bowles is so knowledgeable, and she really takes the time to do patient education. She explains all the tests, pictures, etc. and does not rush you through. The support staff is courteous and capable. I used to live in the island part time, and I still come from Tennessee for my eye care.
Mar 23, 2018
appreciate quick appointment after one set of glasses lost and other broken!; very thorough exam as well
Mar 15, 2018
Very professional, Dr. Boles takes time to listen and makes sure all questions are answered.
Mar 14, 2018
The staff and Dr Bowles were very friendly and helpful. Love the Optimap and Dr Bowles provides excellent information about my eyes with the computer images.
Mar 12, 2018
I’ve been going to Optical Solutions for about 4 years and have been very pleased with everything!
Mar 7, 2018
Very good experience; enter office team was professional and courteous.
Mar 5, 2018
Dr Campbell and his staff are very organized, have high tech equipment and provide outstanding medical care. His associates are highly trained professionals and having multiple office locations makes a visit on short notice extremely convenient. I can not recommend anyone better then Dr Campbell and his team to trust you with your eyesight. Thank you Dr Campbell for providing such great medical services on the island.
Mar 1, 2018
While visiting from out of town, I was able to see Dr. Haley Bowles for an eye exam. She was very thorough and explained everything throughout the process. Cindy was was accommodating in setting up the appointment within 2 days. Libby was helpful and professional in selecting frames. I received my new glasses in one week!
Feb 23, 2018
Optical Solutions is wonderful. The staff is friendly, thorough, and best of all, you don't leave blurry eyed. I look forward to each visit. It's so easy.
Feb 20, 2018
Did a great job. Happy with performance. I've been to this store many times and am comfortable going to them anytime I'm on the Island.
Feb 16, 2018
Dr. Bowles is wonderful and gives a great examination. She explains everything completely.
Jan 25, 2018
Great professional service. We will always be grateful to Dr Haley for finding macular hole in my husband's eye.
Jan 22, 2018
I have been boing to Optical solutions for a few years. Dr Bowles is Fantastic. I have had to have 2 retinal surgeries and she always takes as much time as needed to answer my questions and how my vision will be affected going forward. I had to meet with Dr. Campbell 2 years ago in an emergency situation on a Sunday morning and he spent an hour with me, testing my vision and answering questions. We are really lucky to have some wonderful caring eye professionals here on HHI!
Jan 8, 2018
I had a good idea I had maybe scratched my cornea the Friday before Christmas, and calling the office, Diana was very kindly able to get me in to see Dr. Bowles at the Shelter Cove office on short notice. Sure enough, I had a minor scratch, and Dr. Bowles was able to advise me as to the proper way to care for my eye while it healed. Thanks much to all of you!
Dec 26, 2017
This is the place to get your glasses and contacts.
Dec 13, 2017
My experiences at Optical Solutions have always been pleasant. All the staff is always friendly, helpful and professional. The staff even told me to look for the Santa Bucks coupon in the newspaper so I was able to save $75!
Dec 9, 2017
Great checkup with very professional assistants and lov Dr. Bowles
Oct 20, 2017
As always, a pleasant experience.
Aug 31, 2017
Thank you for such a professional checkup. Everyone was very pleasant and I received great care. Selecting my glasses was very prompt with great help in helping to choose. The discount on the 2nd pair really helped me buy my first pair of prescription sunglasses. Having just moved to HHI selecting doctors has been a daunting task to say the least. You made this selection easy.
Aug 19, 2017
Dr. Bowles performed a through follow up exam. All my questions were answered & a detailed explanation was provided. Staff always friendly & welcoming :)
Aug 17, 2017
This was my first time with Optical Solutions in Shelter Cove. The staff was wonderful and Dr. Bowles was very professional and just a sweet personality. Kristin Pastore was amazing - and fun to talk to - she picked out frames that looked best with my face shape and made the whole process so easy. I would recommend anyone and everyone to the ladies at the Shelter Cove (HHI) Optical Solutions. They will certainly take care of you.
Aug 16, 2017
The staff and Dr Bowles were great. Very happy
Aug 14, 2017
Every one in the office was very helpful and pleasant to be around.
Aug 10, 2017
I had an appointment on 7/13/17 at 3:30pm. The doctor and the staff were all on time, professional, and very pleasant. The office was very busy but I did not have to wait at all.
Jul 14, 2017
As a visitors to Hilton Head by boat, we found the services wonderful at Optical Solutions on Shelter Cove Lane. There was a very good selection of frames and we received excellent thorough exams by Dr. Bowles, as well as, great treatment by the entire staff. Also, wonderful help and information received from Kristen with the purchase of new frames - look forward to wearing them. Thank you.
Jun 29, 2017
I was having vision issues that concerned me. I was able to get an appt the next day. I felt completely confident w/ my exam & explanation of the cause.
Jun 23, 2017
Customer friendly and attentive service. Walked in with no appointment. Had an exam, they handled the insurance process and had a good selection of frames. Would highly recommend.
Jun 21, 2017
Great office my go to place for years now. Great selection of glasses and excellent service from the doctor
Jun 15, 2017