During a recent visit to the area I needed to be seen for poison ivy in my eyes. Everyone was so kind and accommodating. The treatment prescribed was a huge help and I am extremely grateful that I was put in touch with this facility. I would highly recommend them for any of your eye care needs.
Jun 9, 2019
The entire staff does a great job of making my visit friendly, effective and very efficient.
Jun 3, 2019
I booked my appt on line but the reservation was not in the system when I arrived. So, we started out from a disappointing standpoint. They still conducted the check-up. Would have been much better if your online problems get fixed.
May 22, 2019
The staff could not have been nicer or more professional. They made sure that I was comfortable and informed about procedures and costs. Dr. Haley was thorough in both the examination and in her explanation of the results. She made sure all of my questions were answered. The equipment used is up to date and makes the exam easy.
May 13, 2019
I came there as a walk in vacationer with an eye infection. My experience from the time I checked in and was greeted to seeing Dr. Holmes was nothing short of friendly and professional. Dr. Holmes did a great job accessing my eye and then prescribed a solution that had me feeling better by the next day. I would highly recommend them and feel very fortunate that my vacation was spared. Thank you all so very much for the excellent care.
May 8, 2019
This was a first visit for me and I had a wonderful experience. Everyone was very helpful, professional and friendly.
Apr 29, 2019
Excellent service, very professional and courteous. Speedy service.
Apr 29, 2019
Very attentive to my needs in a semi-emergency situation. After my previous pair of glasses broke right in the middle, on a Thursday afternoon, I called and was able to make an appointment for Friday, the next day at 2:30. Thinking (and expecting) to go all weekend and into the first of the following week with my not-so-well-taped up pair of glasses, I was surprised after my exam and prescription upgrade that the lab had them in stock and were able to cut them into my new frames. I did have to drive to the lab's location, but managed to piece together my old frames enough to get there and walk out with "New Eyes". Kudos to the entire staff for making it happen and continuing to value me as a patient.
Apr 28, 2019
Everyone at Optical Solutions is always friendly, knowledgeable,and professional.
Apr 1, 2019
Always professional and great service. Jeff
Apr 1, 2019
Optical Solutions covered all of my families eyesight needs. They were very friendly, courteous and helpful. Definitely would recommend 👍🏼
Mar 27, 2019
Everyone was very friendly and helpful.
Mar 25, 2019
Overall it was great both the initial and the follow up. I was notified and reminded of my appointment by text and email.
Mar 18, 2019
Always a pleasure working with Optical Solutions!
Mar 4, 2019
Excellent service and very helpful. They are fun to work with.
Mar 4, 2019
I had a wonderful experience with a very outstanding doctor. She took good care of me. She was very respectful of me and explained what she was doing.....and how she was going to treat my sty!
Feb 21, 2019
Staff was very nice and helpful. They listened to what I said and understood my problem. Both times I was there they seemed to be Under staffed and I had to wait a little longer then I feel I should have To.
Feb 18, 2019
Very pleasant and professional staff.
Feb 6, 2019
Office is very efficient and friendly. My exam was thorough and Dr Haley takes time to answer questions.
Feb 2, 2019
Excellent service and attentive staff at the Shelter Cove location. Looking forward to picking up my glasses this week!
Jan 21, 2019
I am very pleased with the professional service of your employees at the Shelter Cove Office on Hilton Head Island. Dr. Bowles is so very nice,thorough and super patient in making sure I get the correct contacts.
Jan 10, 2019
It was a pleasure and very kind and polite
Jan 9, 2019
Great job! Efficient and thorough !
Jan 7, 2019
I appreciated the fact that although my appt. could not be kept with Dr. Campbell. However I was anxious to have new lenses put in frames that I had. My exam was at Shelter Cove. I picked up my glasses before I left for the holidays - but was disappointed that my vision in my left eye is not good. When I picked up my glasses I was pleased to get them but realized after we did not check my vision with them. I arrived in Toronto and my distance vision is not good enough!
Dec 25, 2018
Overall my wife and I are very pleased with the service. My only complaint is that they were 20 minutes behind on my last appointment. No warning at check in, no apology when I was finally called in.....I just really consider it rude and a sign of disrespect when professional people ( and it seems to all medical professionals) can’t run their business in a timely fashion.
Dec 1, 2018
Pleasant staff, nice job
Nov 9, 2018
Office was nice and clean but, looked like it was to small for what you Had in it.
Nov 5, 2018
Professional and thorough.
Oct 22, 2018
Great experience once again at Optical Solutions at Shelter Cove. Dr. Bowles is very thorough and was extremely patient helping me with contacts. All staff was professional, helpful and friendly.
Aug 23, 2018
Great staff and Doctor Bowles is professional and thorough. Highly recommend.
Aug 22, 2018
So thankful to have had you so close and that you took me immediately. Everyone was professional , courteous and reassuring. God bless you! Numbers 6:24-26
Aug 15, 2018
Dr. Bowles and Her Team Are Amazing!
Aug 6, 2018
My visit was quick and efficient. The staff was knowledgeable and friendly. I will be back for sure!
Jul 30, 2018
Always good service. Prompt, friendly, and I've always been pleased with the glasses. The cost seems exceedingly high though, $2000.00+ for my last visit. I'm thinking of going back to Lens Crafters next time where the cost is less prohibitive.
Jul 26, 2018
This is my first time getting my vision checked in 15 years and subsequently glasses, and the whole staff was incredibly helpful and pleasant to deal with. I am glad I chose to visit the office!
Jul 26, 2018
Every person in the Shelter Cove office was terrific! We were taken in on time, listened to and given expert care. Choosing new frames was fun. The staff gave quality feedback about what I should or should not consider for new glasses.
Jul 23, 2018
Great friendly staff. Dr. took her time explaining everything in detail. Very satisfied.
Jul 20, 2018
Dr. Boles is outstanding and very clear and concise when explaining conditions, what to expect down the road, and options to treat visions issues!! Will definitely recommend OS! Thank you for a great visit....
Jul 16, 2018
These folks are the real--deal. I was a walk in due to the nature of my injury. The offered me an appointment the next morning or the possibility of being "worked in" to the Drs already full schedule. I opted to be worked in and could not have been treated better. I was updated on when I might be seen. When I was seen by Dr. Bowles she was extremely thorough in her assessment and in her treatment plan. I'am now finally comfortable switching to local eye care
Jun 21, 2018
Dr. Bowles and her staff were knowledgeable, courteous and efficient. No one wants to go to ge Dr on vacation, but they made the experience a pleasant one.
Jun 20, 2018
Great customer service from the moment you hit the door! I love that they never leave me waiting like some of the big name offices. Dr. Bowles is super personable and Libbey was very helpful while I was indecisively picking out new frames. Thank you!
Jun 2, 2018
Excellent service. Very responsive to any problem.
May 9, 2018
Love the Shelter Cove location--no waiting. Haley is friendly and professional.
May 4, 2018
Absolutely fantastic. Staff were friendly and efficient!
May 3, 2018
I have been a patient for over 25 years. Last Friday , I stopped in for a exam. Overall was disappointed. The staff had no record of who I was or if I had been there before. There was little qualifying questions Examination was quick and seemed inclompete When after exam I asked for contacts, was told that I would need to make an appointment in the future
Apr 9, 2018
This is where I will be having my eye appointments for now on :-)
Mar 24, 2018
Dr. Bowles is so knowledgeable, and she really takes the time to do patient education. She explains all the tests, pictures, etc. and does not rush you through. The support staff is courteous and capable. I used to live in the island part time, and I still come from Tennessee for my eye care.
Mar 23, 2018
appreciate quick appointment after one set of glasses lost and other broken!; very thorough exam as well
Mar 15, 2018
Very professional, Dr. Boles takes time to listen and makes sure all questions are answered.
Mar 14, 2018
The staff and Dr Bowles were very friendly and helpful. Love the Optimap and Dr Bowles provides excellent information about my eyes with the computer images.
Mar 12, 2018