Excellent optics, Dr. Montgomery is excellent too, she checks and explains the condition of the eyes very well. The people who work there are very friendly (I was helped by Kat and Gina).
Sep 10, 2021
Very professional staff. They all tried to help. Dr. Paris was nice, kind, and explained to answer concerns. My first visit: I had a hard time finding the location of the clinic. It took a half hour from when I got there at the shopping center.
Sep 6, 2021
Liz is the BEST. She definitely stands out. The staff is Amazing as well.
Aug 27, 2021
Highly recommend . Staff is helpful and friendly. Quality of exam is extremely high. Choice of frames is impressive.
Aug 5, 2021
Very good, everyone was nice and well informed and explained every step in the process. The Dr sat down and explained the overall process in a way I could understand.
Jul 30, 2021
Dr.Gonsalez & Livinia , were extremly helpful and made the visit delightful. For first time patient and first time needing glasses.
Jul 29, 2021
Was very impressed with the new optical equipment that takes pictures of the eye and retina and enables the optometrist to evaluate the health of the eye and identify any possible condition that may need further evaluation. All done without the requirement of dilation drops. Also, appreciated that Dr Paris Montgomery determined that there was really no need to change my current prescription, but if I wanted to make a "slight tweak", I could with the new written prescription. The staff were very courteous, professional and proficient.
Jul 28, 2021
My Doctor Montgomery was very through, friendly, explained things well & answered all my questions. I would recommend her!
Jul 25, 2021
Dr. Montgomery was excellent.
Jul 22, 2021
Great service and selection of frames.
Jul 17, 2021
They have state of the art testing equipment. I highly recommend using them for any eye exams you need because it’s a fast through process.
Jul 14, 2021
I’ve been a member at OI for years, mainly at the previous Santana Row location in San Jose. Since they e closed though, I’ve been loyal to my optometrist Katalina Yandell, and I’ve been seeing her at the San Mateo location since last year. She is amazing, she has helped me with dry eyes and more! (Too long to explain more..) but the ladies that check you in and out are wonderful, the clinic is so clean and tidy as imagined. Although I haven’t minded driving all the way up to San Mateo, I’m looking forward to when you open a location back up in South Bay!
Jul 9, 2021
The friendly customer care is consistent and much appreciated year after year. Appointments are conveniently calendared and services are rendered that leave clients feeling confident and valued.
Jul 4, 2021
Dr. Yandell was absolutely awesome and extremely thorough. I strongly recommend her as a doctor.
Jul 1, 2021
My family love this practice and have been their patients for the past 13 years. Their staff are super friendly and helpful. We especially like Victor and Edwin. The optometrists we saw are all professional, caring and highly skilled.
Jun 28, 2021
The eye exam with eye doctor Paris Montgomery was a very pleasant experience. I felt she was very thorough and took the time needed to explain me all the details. When the exam was done I went on to the fitting/training in putting in and taking out the lenses. This was not a pleasant experience, as he was far more concerned and focused on another pair of customers that was waiting to get served by him, and repeatedly said that I should cut my nails (they were not that long) to make it easier for me to manage the lenses.
Jun 27, 2021
Easy scheduling and thorough appointment!
Jun 20, 2021
I was very impressed by the office and technology used for my eye exam. The Doctor was very thorough in ensuring that the new prescription was correct for my sight with no rushing. The entire staff was friendly and very helpful. The only bad thing was the frames, they all had the same look and were very high priced, I was really disappointed in this.
Jun 17, 2021
Dr. To is very personable and thorough in his examination and explanations! I recommend him. I’ve been a customer at Optical Illusions for years and will continue to be. They know their business a d are very friendly. C.A.L.
Jun 13, 2021
Great experience! Use latest technology.
Jun 12, 2021
Everything was done very professionally and well.
May 23, 2021
Great service, I have been going there for many many years
May 20, 2021
I have always been thoroughly satisfied by the quality of care I receive at Optical Illusions. The only reason I didn’t rate them higher than I did is that after 20+ years under their care I no longer have a basis for comparison.
May 15, 2021
Dr Williams was very helpful and thorough on helping me understand for my check up. I appreciate when someone is very passionate with their work and teaches well without feeling rushed, and he did that so well!
May 15, 2021
Dr Montgomery was awesome. Very detailed at answering my Qs.
May 8, 2021
Dr. Yandell did a very thorough eye exam and explained her findings clearly. I'm impressed with all the services she and her office provide.
May 3, 2021
Dr. Montgomery was wonderful: thorough, friendly, and made me feel at ease. I tend to have lots of questions just out of curiosity and she was happy to answer them. When picking glasses, Lavinia quickly understood my style and desired price and brought me tons of options, and was super patient while I decided. Throughout my visit everyone I interacted with was up front about what they were doing and how much of it was covered by my insurance, which I’ve never experienced in any optical or medical setting before. This place is definitely fancier than I’m used to, but I felt comfortable and welcomed by everyone I encountered.
May 3, 2021
I highly recommend Optical Illusions. Friendly, courteous and knowledgeable staff. Easy access on the first floor and just a few steps away from the mall door. Parking is also good.
May 2, 2021
I was greeted and accommodated the minute I walked in. The testing prior to seeing Dr. Yandell Was very thorough. Dr. Yandell is very informed. She also takes the time to explain everything to me and does Not rush through the appointment. She also very personable and pleasant!
Apr 24, 2021
I am so glad I made the appointment. My daughter referred me to Optical Illusions I wish I would of done it sooner. They were very detailed and every concern was addressed. Every step of the process was explained. Thanks you
Apr 20, 2021
Dr. Kat was so patient, knowledgeable, and really educated me on the health of my eyes. Everyone at this location was friendly, and transparent on co-pay cost, and insurance coverage. There were no surprises except pleasant ones.
Apr 17, 2021
Dr. Yandell is the best. She is very thorough in explaining the results of the visit and also providing best options for vision care.
Mar 29, 2021
Appreciated Dr. Montgomery's thoroughness during the exam.
Mar 20, 2021
I have been a patient/customer at Optical Illusions for many many years. The staff is one of the reasons I keep coming back year over year. From booking my appointment to purchasing two fabulous pair of glasses, the service was impeccable. Big thanks to Dr. Yandell and Gina. I appreciate the state-of-the-art medical technology for tracking my eye health. And Gina is amazing at selecting the perfect frames for me!
Mar 3, 2021
Very good and friendly service
Feb 27, 2021
Such a delightful place! It was my first visit and all of the staff was so friendly and helpful
Feb 26, 2021
Best eye care professional I have ever had the privilege to. Is it, very happy with the effort they put in there jobs
Feb 22, 2021
Excellent, professional and friendly staff, great choice of frames.
Feb 20, 2021
Very thorough eye exam, excellent service!
Feb 18, 2021
Good experience. My eye exam was simple.
Feb 18, 2021
Professional and friendly.
Feb 13, 2021
Everyone at the shop was very accommodating and willing to provide valuable information to help me make the best decision on my next set of prescription glasses. I would highly recommend.
Feb 1, 2021
Great safe service and friendly staff
Jan 27, 2021
I've been a loyal customer for years and keep on coming back. Just met a new provider - Dr Montgomery with exceptional customer service and attention to details.
Jan 27, 2021
Lavinia helped me out before and after I saw Dr. Montgomery. Experience with both Lavinia and Dr. Montgomery was excellent.
Jan 25, 2021
Paris was extremely professional and knowledgeable. Very personable as well.
Jan 18, 2021
I've been to many boutique eye doctors and national chains in the Bay Area and never had a good experience until I came to Optical Illusions. Dr. Turhal was professional, thorough, and never pushed me to buy anything I wasn't comfortable with. She worked with me to find the perfect prescription lenses for my type of work, time on a computer, and eye dryness making the consultation feel extremely personalized. She took her time even though my appointment was the last one that evening. I didn't know good eye doctors existed! I would highly recommend her and the team at Optical Illusions!
Jan 11, 2021
I've been going to Optical Illusions in San Mateo for many years and Gina and everyone there are always nice and helpful.
Jan 7, 2021
I have been using Optical Illusions for years and have complete confidence in their exams, their selection of frames, and courteous service.
Jan 6, 2021
Year after year, professional, thorough, efficient, and enjoyable/friendly.
Jan 5, 2021