There was a slight mix up and after driving 1 hour through horrible thunder storm, I reached the office to find out my appointment was not scheduled. The staff was very understanding and within a few minutes I was able to have my exam with DR White. Awesome!
Jul 26, 2018
Going to Nova was a great experience. The entire staff was so very helpful and welcoming. I love my new glasses and will continue to visit Nova for all of my vision needs! Thank you !
May 18, 2018
I've been coming to Nova Vision Care for 25 years and have been very happy with the team and the doctors.
Apr 3, 2018
Great service, I enjoyed my first eye doctor experience.
Dec 30, 2017
I was very satisfied with staff and doctor for getting me in for appointment and I felt very comfortable and will return and will referral other people
Dec 28, 2017
Such wonderful people. Great service and so helpful. You guys are amazing!
Dec 16, 2017
As always, the best care for my son. From reception to Dr. Gilbert, to fitting (Nathan) and checkout, everyone is so friendly and helpful. The best!
Dec 6, 2017
Hi, I am a new patient at Nova Vision. I was recommended by a good friend of mine who takes one of her children there. I very impressed with the level of care and concern I received from this place.Even from the very beginning when I contacted them to see if they could give me an appointment for the same day, the girl who answered the phone was very kind and patient as I explained to her what had been going on with my eyes since the weekend. The entire experience from the making of the appointment to seeing the Opthalmologist was great! All of the staff that works there at Nova Vision were warm,friendly and kind. The doctor was very thorough and took his time with me,even explaining how and what was going on with my eyes. Thank you,Nova Vision! You did a great job!!! Sincerely,Nina Trimble
Nov 24, 2017
I was very pleased with my exam and the care I received.
Oct 28, 2017
Staff is very pleasant and professional!
Sep 13, 2017
my appointment was wonderful
Sep 9, 2017
Great service, as usual. I have recommended Nova Vision Care to many friends and relatives over the years.
Sep 7, 2017
I was very pleased with the staff of the Nova Center. I had a full testing and exam scheduled as well as getting brand new glasses. Everyone was helpful and pleasant and explained what was being done. I liked that options were offered.
Sep 1, 2017
The front desk staff and Doctor were very professional. The staff of the sales department were professional when they waited on us. It took them awhile to notice that we were waiting.
Aug 28, 2017
Nice people, good selection of frames.
Aug 26, 2017
Staff was helpful and curtious. They worked with me concerning insurance change. They forgot to schebule next appointment.
Aug 24, 2017
The staff at Nova Vision Care provides excellent care in a friendly and professional atmosphere. We have been patients for over twenty years and are always satisfied with the vision care.
Aug 23, 2017
Even though it was a little hectic and stressful us the staff and Dr. Gilbert were wonderful and patient with our child!
Aug 21, 2017
I love the text messages and emails that allow me to confirm my appointment and also remind me both when I need to schedule one and when I have one scheduled. It makes keeping up with it easy.
Aug 20, 2017
I love the friendly staff and up-to-date technology used. I have referred several colleagues and family members who also receive their eye care from Nova.
Aug 16, 2017
The staff is courteous, knowledgeable, and efficient.
Aug 3, 2017
Dr. Busch and all the staff get 5 stars from me - this was my first visit but it definitely will not be my last. The best thing I can say is - Dr. Busch was excellent, as well as the staff, I felt very comfortable and "seen" from the moment I walked into the office! :)
Aug 3, 2017
Dr. White is amazing! I've been going to her ever since I was little. I could never imagine having a better doctor. :)
Jul 31, 2017
Dr. White and her staff are great.
Jul 14, 2017
My first time there, good experience overall.
Jul 13, 2017
The friendliest, and most accommodating staff. I left feeling like there is so much hope. I am so happy that I was referred to your team!
Jul 12, 2017
Excellent service loved the staff
Jul 8, 2017
Great doctors, great service! Would highly recommend to others.
Jun 24, 2017
Very professional office! The employees were very helpful and informative. It is refreshing to come into a business where everyone seems to enjoy their jobs!!
Jun 15, 2017
This was my son's first ever eye exam. He was very very nervous and everyone at Nova Vision Care was wonderful and so patient with him.
Jun 14, 2017
Super friendly, professional staff & great service at all aspects during my recent appointment. I am so pleased our family returned to Nova after four years away from the region.
Jun 7, 2017
Everything was good, from the exams to the selection of frames, etc. However, when one hears "7-10 business days" for turnaround, that expectation is molded. I'm a firm believer in not making promises you don't have control over the outcome. My wife's did not arrive until near the end of the 11th day, even after the holiday. I suggest buffering the turnaround with 7-15 business days, and adjust the expectation to deter disappointment.
Jun 4, 2017
Always very friendly and thorough. Would not go any where else.
Jun 1, 2017
Very good service. Impressed by ALL staff who helped me. Erica is very good at her job!!!
May 25, 2017
I could not be happier with the service I was provided while in the care of the Nova Vision Staff! They were all so warm and welcoming. I wish I would have came here years ago! The best part - NO PUFF TEST!!!! I hate that thing!
May 22, 2017
Five stars all the way !!
May 9, 2017
Excellent facility.....friendly staff and Dr. Busch was very efficient and explained things clearly.
May 9, 2017
It was a very pleasant experience. Everyone was nice and very professional. Dr. White was very thorough and explained everything clearly. Overall I am very happy with my experience.
May 6, 2017
We had a great experience at Nova Vision Care. Courteous staff, virtually no wait time - and Dr. Montecalvo dealt with my son who has ADHD and anxiety very well.
Apr 21, 2017
Dr. White was amazing my son was comfortable from the testing to the eye exam itself. Thank you for such a great experience.
Apr 20, 2017
Excellent care and the doctor involved me in decision making.
Apr 18, 2017
I was very impressed with the staff and selection of glasses at Nova Vision Care. They were able to see me fairly quickly and they were very helpful while I was selecting a new pair of glasses.
Mar 29, 2017
Outstanding from the moment I stepped through the door.
Mar 28, 2017
Extremely Impressed! I have found my place for eye care! Every aspect of my visit was supreme. I was given vision tests I have never had with any other optometrist and offered "cutting edge" new technology for improved vision. Staff was friendly, helpful, knowledgable, thorough, and timely! I highly recommend.
Mar 23, 2017
The people here are wonderful. They are very thorough and explain everything in a way I understand. I came here 4 years ago with an emergency and I have been a loyal customer since. I have vision insurance through my work and even though they don't accept my particular insurance, I would rather pay out of pocket than go anywhere else. Bottom line, excellent care.
Mar 16, 2017
Greeted courteously and escorted back on time. Polite and professional treatment by Debbie during the screening process. Thorough and professional exam with Dr. Busch. Overall, excellent experience.
Mar 11, 2017
everything exceeded my expectations
Mar 9, 2017
Staff friendly and very professional.
Mar 2, 2017
great service, staff knowledgeable, helpful and personable. Online preappointment form fill out a great timesaver.
Feb 22, 2017
Very impressed with the young lady who was celebrating her 18th birthday. Such maturity in someone so young and having her act together so well is rare. She works full-time as a certified employee, something also rare.
Feb 18, 2017